What are we looking for?

The role will suit someone who is organised, has excellent communication skills and the ability to write a range of informative resources. You will need to be enthusiastic in your approach to work, flexible and people orientated.

To be successful as a Project Officer at Carers Trust, you will have: (the following skills and experience will be assessed at interview)

• Experience of taking the lead on coordinating multiple, sometimes complex, projects
• Experience of overseeing key elements of projects, developing and delivering project plans and monitoring progress against them
• Excellent stakeholder engagement and management skills
• Confidence in using your own initiative to progress work and manage competing demands
• Excellent organisational skills with strong attention to detail
• A positive and proactive attitude to working with others
• Experience of drafting reports, guides and presentations and confidence in sharing and promoting resources through online training events and meetings
• A working knowledge of the policy context, devolved systems and structures in Wales particularly relating to health, social care and education

What difference will you make for Carers in Wales?

This is an opportunity for you to make a real difference to the lives of Carers in Wales. As the main point of contact for members of the National Engagement Group for Carers you will be instrumental in supporting carers to have their voices heard on a national platform. You will also have a supporting role in a national project between Carers Wales and Carers Trust Wales focused on developing training and resources to improve unpaid carers’ experiences in health and social care.

You will take a proactive approach to project support, working collaboratively with colleagues across Carers Trust to deliver against a wide range of project aims, ensuring that carers and other key stakeholders are able to inform, shape and support the work of Carers Trust Wales.

If this sounds like you, we would be delighted to hear from you. 

Indicative Recruitment Timeline:

Closing Date: Midday 5 May 2021

Shortlisting Date: 6 May 2021

Interview Date: TBC – but anticipated to be 10 May 2021

Beth rydym yn chwilio amdano?

Bydd y rôl yn gweddu i rywun sy’n drefnus, sy’n meddu ar sgiliau cyfathrebu rhagorol a’r gallu i ysgrifennu ystod o adnoddau addysgiadol. Bydd angen ichi fod yn frwdfrydig yn eich agwedd at eich gwaith, yn hyblyg ac yn mwynhau gweithio gyda phobl.

I fod yn Swyddog Prosiectau llwyddiannus yn yr Ymddiriedolaeth Gofalwyr, bydd gennych: (caiff y sgiliau a’r profiad canlynol eu hasesu yn y cyfweliad)

• Profiad o arwain ar gydlynu mwy nac un prosiect, rhai ohonynt yn gymhleth
• Profiad o oruchwylio elfennau allweddol o brosiectau, datblygu a chyflawni cynlluniau prosiect a monitro’r cynnydd wrth eu cyflawni
• Sgiliau rheoli ac ymgysylltu â budd-ddeiliaid
• Hyder i weithio ar eich liwt eich hun i symud gwaith yn ei flaen a rheoli gofynion croes
• Sgiliau trefnu rhagorol a phwyslais cryf ar fanylion
• Agwedd gadarnhaol a rhagweithiol at weithio gydag eraill
• Profiad o lunio adroddiadau, arweinlyfrau a chyflwyniadau a hyder i rannu a hyrwyddo adnoddau trwy ddigwyddiadau a chyfarfodydd hyfforddiant ar-lein
• Gwybodaeth weithiol o'r cyd-destun polisi, systemau a strwythurau datganoledig yng Nghymru, yn enwedig felly ym meysydd iechyd, gofal cymdeithasol ac addysg

Pa wahaniaeth fyddwch chi’n ei wneud i Ofalwyr yng Nghymru?

Mae hwn yn gyfle ichi wneud gwahaniaeth gwirioneddol i fywydau Gofalwyr yng Nghymru. Fel y prif bwynt cyswllt ar gyfer aelodau’r Grŵp Ymgysylltu Cenedlaethol i Ofalwyr byddwch yn chwarae rhan allweddol yn cefnogi gofalwyr i sicrhau bod eu lleisiau’n cael eu clywed ar lwyfan cenedlaethol. Bydd gennych hefyd rôl gefnogol mewn prosiect cenedlaethol rhwng Gofalwyr Cymru ac Ymddiriedolaeth Gofalwyr Cymru i ddatblygu hyfforddiant ac adnoddau i wella profiadau gofalwyr di-dâl ym meysydd iechyd a gofal cymdeithasol.

Bydd gennych agwedd ragweithiol at gefnogi prosiectau, gan weithio gyda chydweithwyr ar draws yr Ymddiriedolaeth Gofalwyr i gyflawni ystod eang o nodau prosiectau, a sicrhau bod gofalwyr a budd-ddeiliaid allweddol eraill yn gallu cyfrannu at, llywio a chefnogi gwaith Ymddiriedolaeth Gofalwyr Cymru.

Os yw hyn yn swnio fel chi, byddem yn falch iawn o glywed gennych. 

Cyfnod Recriwtio Awgrymedig:

Dyddiad Cau: 12.00 y.p. 5 Mai 2021

Dyddiad Rhestr Fer: 6 Mai 2021

Dyddiad Cyfweliadau i’w gadarnhau – ond rhagwelir y bydd ar y 10 Mai 2021

Location: Home based - Wales - Nr Caerleon. This role may include travel and occasional overnight stays

 At Leonard Cheshire we support individuals to live, learn and work as independently as they choose, whatever their ability. Led by people with experience of disability, we are at the heart of local life — opening doors to opportunity, choice and support in communities around the globe.

We work to support communities to be inclusive for all, where the whole community equally values all its members because of, not despite, our differences. Where everyone within the community feels safe and has an equal voice in shaping the community and has a sense of belonging.

To support our inclusive community approach, we are currently recruiting a Community Volunteer Coordinator covering  South Wales  to deliver our volunteering programme across the different counties . Leonard Cheshire volunteers lead and support a wide range of services, including community activities, employment, confidence building and digital inclusion programmes, social care services, fundraising and campaigns, so a desire to effect positive change and the ability to link effectively with a range of people will be vital to the success of this role.

We are looking for candidates who have a good knowledge of the volunteering sector, are passionate about supporting disabled people and have the motivation to make a difference.

You will have extensive knowledge of the areas community activity and be able to demonstrate your ability to connect locally and identify volunteering opportunities for people with disabilities, as well as gaps in the local community to develop peer-led group activities.

You’ll be able to demonstrate your knowledge of disability issues, your approach to networking, understanding of the Leonard Cheshire offer, and how you would utilises volunteers to support in the promotion of Leonard Cheshire.

You’ll understand the importance of co-production and the involvement of disabled people in the design of our approach and activities. Have a proven track record in identifying volunteering opportunities within the community, and social care setting, including using corporate and overseas volunteers.

You’ll have experience in working across a geographically spread location, working with multifunctional departments and managers in social care services in identifying activities which could be supported by volunteers within person centred plans (PCPs) to ensure that volunteer activity is meeting the needs of Leonard Cheshire customers, programmes and services.

You will have;

• empathy with the values and ethos of Leonard Cheshire.
• experience of working with disabled people
• experience of volunteer recruitment and selection procedures
• demonstrable experience of supporting managers and staff to optimise the value of volunteers through training, coaching, motivating and developing individual and teams of volunteers as required
• demonstrate an understanding of the needs of disabled people, including customer self-advocacy and empowerment
• excellent verbal and written communication and interpersonal skills
• good organisational skills, able to use your initiative, manage workload and to prioritise activities. Ability to work alone and as part of a team
• presentation and event / activity organisation skills
• able to keep accurate records, including use of databases
• able to use standard Microsoft packages, such as Word, Excel, Outlook
• knowledge of health and safety legislation
• able to work flexibly to meet local volunteering needs, (including occasional weekends and evenings)
• able to travel within a given area and occasional overnight stays

You will have a genuine commitment to the values and ethos of Leonard Cheshire and be excited by this challenge and the opportunity to make a difference to disabled people.

Leonard Cheshire welcomes applications from all sections of the community. We actively encourage applications from people with a disability, supporting where possible, your requirements for reasonable adjustments.

A satisfactory disclosure check (PVG membership in Scotland) is required for this post.

Shortlisting for this role may take place as applications are received. We therefore reserve the right to close this vacancy once suitable candidates have been appointed.

* No agencies please *

Fixed term contract until 31 December 2022

The role

Following the successful pilot of Breast Cancer Now’s Here for You personalised referral programme, which introduces people diagnosed with breast cancer to our support services, we are now looking for an experienced and motivated Project Manager who can take the lead in rapidly expanding the programme, ensuring the Here for You offer is taken up widely by healthcare teams and their patients across the UK.  

Building on the progress to date, you will be responsible for all stages of project management to develop a quality personalised service, including refining the service model, proactively engaging with Cancer Alliances and NHS hospital trusts, promoting the service to internal and external stakeholders, developing robust evaluation and review processes and ensuring a sustainable quality service fit for the future. This will include  working closely with the Head of Personalised and Specialist Support Services as project lead and reporting regularly to the Here for You strategic group. You will play a key role in leading the project working group, working closely with managers of our delivery and supporting teams.

About you

You will  have excellent project management skills and experience, with the ability to produce and deliver a clear and practical roadmap for the expansion of the Here for You programme. You will be a self-starter, methodical, with strong attention to detail, and have excellent time management skills.

A confident and persuasive communicator, you will bring demonstrable experience of working collaboratively with a range of colleagues and confident in reporting to stakeholders across all levels. 

About us

We’re Breast Cancer Now, the charity that’s steered by world-class research and powered by life-changing care. We’re here for anyone affected by breast cancer, the whole way through, providing support for today and hope for the future.

We’re that trusted friend that people affected by breast cancer turn to for caring support when they need it most. The expert authority on breast cancer research who is making breakthroughs and driving forward progress. And a vehicle for change, acting now to make sure anyone affected by breast cancer gets the best possible treatment and care.

We believe that we can change the future of breast cancer and make sure that, by 2050, everyone diagnosed with the disease lives – and is supported to live well. But we need to act now.

Please note that currently Breast Cancer Now is following Government guidelines regarding working from home. Although the role can be based in any of our Breast Cancer Now offices (Sheffield, Cardiff, Glasgow or London), the expectation is that once restrictions are eased, we will follow a blended approach between office and home working. Should you have any queries with regards to this please contact us in the first instance.

Breast Cancer Now is an inclusive employer committed to developing a diverse workforce.

Closing date: Monday 26 April 2021 at 09:00am

Interview date: Thursday 6 May 2021 (virtual)

Join Britain’s biggest walking charity to help more people enjoy the benefits of walking.  This is an exciting time to join the Ramblers team and a great opportunity to make a lasting and tangible impact on the future success of the charity.

Purpose of Role:

Paths to Wellbeing is a significant project which goes to the heart of the Ramblers’ charitable objectives and our strategic aim of seeing ‘walking at the heart of communities’.  This collaborative project, involving internal and external stakeholders, is focused, pan Wales, across 6 regions. The project will facilitate community volunteering to enhance local green spaces, nature and access, in partnership with local authorities, environmental NGO’s and local communities in line with strategic plans and business objectives of partners and Ramblers Cymru.

The Paths to Wellbeing (P2W) Project Manager will lead this 2-year project, with the support of a team of 12 staff.  They will be responsible for public and community engagement; volunteer training, guidance and support; and management of external partnerships.

Essential requirements include:

• Enthusiastic and experienced project management professional with a recognised qualification in project management or equivalent demonstrable experience. 
• Experience of managing complex projects and programmes which includes diverse elements & partnerships (including IT).
• Excellent problem-solving skills, innovative and solutions-focussed, with the ability to work under pressure and to tight deadlines.
• Experience in developing & managing robust performance indicators, measures and reporting frameworks.
• Experience of managing significant budgets
• Excellent communication skills, both oral and via written reports.
• A team player, able to develop collaborative, strong and effective working relationships.
• Excellent time management skills and experience of managing multiple work streams.
• Demonstrable ability to work collaboratively and positively with key stakeholders, including funders, suppliers and partners.
• Ability to identify external strategic opportunities and to analyse and mitigate against external challenges.
• Commitment to ensuring that knowledge and skills are up-to-date and a strong dedication to their own personal development.

The Ramblers are an equal opportunities employer.  We promote diversity and warmly welcome applications from appropriately qualified people from all sections of the community.

Salary: £36,000 + Competitive Benefits

Remote based: Post Covid-19 Travel across Wales will be required

About Volunteering Matters

Volunteering Matters is the UK’s leading volunteering charity that brings people together to overcome some of society’s most complex issues though the power of volunteering. We engage over 20,000 volunteers every year through more than 100 programmes across England, Scotland, and Wales.

We partner with communities to overcome adversity, tackling social isolation and loneliness, improving health, developing skills and opportunity and ensuring young people can change.

Our local knowledge and energy is used to make action and progress, build stronger communities, and create a better future for all.  

Volunteering Matters, in conjunction with BAME Recruitment are seeking applicants for a newly created and critical role for a Partnerships Manager – Wales.

The Role:

As the Partnerships Manager - Wales, you will play a significant role in developing our placed based business development strategy across Wales.

Our places and volunteers are crucial to us. They know their communities best. You will support our local Delivery teams in Wales to build new partnerships and grow our places. The role will also platform the voices of our volunteers to lead the development of our services. The role will be a key component of the UK Business Development Team.

Your core responsibilities will consist of developing and growing our place-based relationships for Volunteering Matters in Wales, helping to build a systematic relationship approach to income generation across the organisation. Influencing local relationships and systems through the power of volunteer and community voice, ensuring the voice of our volunteers and young people are always represented in our relationships.

You will have:

• A commitment to the values and mission of Volunteering Matters, especially platforming the voices of our volunteers and young people, as determinant to our work alongside and for communities.
• A pragmatism in understanding and working with the communities served by Volunteering Matters projects, and their respective local government and third sector services.
• An ability to influence local and national policy makers, by utilising the power of storytelling and advocating for the importance of youth voice, when lobbying for social change.

How to apply

Please submit your CV and a supporting statement. Your statement should be up to 2 pages long (no more than 900 words), answering the following questions:

1.What attracts you to work for Volunteering Matters and this specific role?

2.From what you know about the opportunity what experience and skills would you bring that would enable you to be successful in this role?

3.Could you share your best example in your career where you took on the responsibility of decision making and used your initiative to implement a significant change?

Diversity & Inclusion:

Volunteering Matters welcome all applicants and are keen to ensure their team to reflect the diversity of the UK and the communities they serve. They would like to encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds.

Disability Confident & Reasonable Adjustments:

We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the “Experience/Skills and attributes” section of this job description. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your application.

Senior Project Manager

Cardiff (but currently remote working due to Government Guidance)

28 hours per week

This role is a Fixed Term Contract (ending 31st January 2022 - but with the potential to extend until the 31st January 2023)

JobSense is a collaborative employment support project (RNID being the lead partner), which supports people who are deaf or have hearing loss and people who are blind or have sight loss, into volunteering and paid work. The c£3m project is funded by the Wales European Funding Office (WEFO).

This senior role will lead the JobSense project by planning and overseeing all aspects of project delivery; including co-ordinating the partnership, monitoring progress against planned performance, ensuring key milestones are met and managing a complex budget, requiring stringent reporting and compliance.

The successful applicant will have strong leadership skills, be confident in managing a large budget with excellent attention to detail and have demonstrable experience of successfully monitoring and managing a diverse project. Experience of European funding requirements, or the ability to quickly learn and apply the requirements, is essential. Familiarity with the employment policy landscape in Wales is advantageous.

Communication is a basic human need. Yet most of us know someone who struggles to communicate through hearing loss. It can cause substantial harm to friendships, family relationships, confidence, employability, mental health and life chances.

The RNID (formerly Action on Hearing Loss) is the UK’s largest charity for the 11 million people in the UK who confront deafness, tinnitus and hearing loss every day. Established in 1911, we help people to take control of their lives and live the life they choose, removing the barriers standing in their way. We give people support and care, develop technology and treatments, and campaign for equality. 

We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.

For further information and to apply please click on the apply link. 

Interview date: 19 and 20 May 2021

Position: Insight and Impact Manager
Type: Full-time (35 hours per week), permanent
Location: Flexible (currently home-based)
Salary: £38,506 - £43,897 per annum plus excellent benefits
Salary Band: Band F, Level 2
Department: Information and Support

At the MS Society, we make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive environment where you will make a difference.

About this job

In our Insight and Impact Manager role, you’ll be leading the collection, analysis, and presentation of evidence to measure our impact across our services. This is an important role that helps provide greater insight into the service needs of the MS Community.

You’ll be working closely with colleagues across the organisation to support the further development, promotion and innovation of our services to people affected by MS.

We’re looking for candidates with:

• A proven track record of data collection and analysis, using a range of techniques
• Experience in evaluating and organising information
• Experience of developing databases and data capture systems
• Excellent knowledge of the use and application of statistical techniques (eg. averaging, correlations, statistical significance)
• Excellent knowledge of Microsoft Excel, including pivot tables, graphs, and formulae.

We offer 35 days annual leave (including bank holidays), travel loan and various other benefits such as supported developmental opportunities.

The MS Society is in the midst of an exciting, transformational, period which builds on our great history and will drive us towards achieving our mission and vision as we embark on our new 5 year strategy.

As part of this exciting transformation, we’ll be moving from our current National Centre based in Cricklewood, London to Finsbury Park, London later this year. We’re expecting to be moving into our new office from August 2021.

Closing date: 9am on Tuesday 4 May 2021

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

We are committed to promoting equality and diversity.

No agencies please.

Job title: Fundraising Manager

Responsible to: Director of Business Development

Salary: £30,000 - 33,000 per annum

Location: Penygraig, South Wales / Home Working

Hours: Full-time 

As a family friendly organisation, we recognise that obligations outside work are important and that balancing work and family commitments can sometimes be a challenge.  We offer a range of flexible working opportunities and we would be open to those interested in applying as a jobshare. 

Annual leave entitlement: 25 days annual leave plus bank holidays

Employer pension contributions of 3% 

Introduction

Over the last 40 years we’ve built up an impressive track record of improving the lives of the most vulnerable and disadvantaged in society through working closely with the local community. This is an exciting time to join us as we are undergoing a period of transition building a new senior management team.

We are looking for a dynamic, experienced, Fundraising Manager to build a diverse funding base and lead a new fundraising team securing our services into the future, for people in one of the most deprived areas of the UK.

Key Responsibilities

Working closely with the Business Development Director you will lead the small fundraising team. You will lead on statutory fundraising and large bids and you will line manage a team member who will focus on individual giving and digital fundraising and a consultant who will lead on trust and foundation fundraising. 

Management & Leadership

•  To lead, inspire and motivate fundraising staff and volunteers, providing them with clear direction and sound decision-making and enabling them to raise funds and contribute significantly to organisational development.

•  Work with Business Development Director to review and implement fundraising strategy.

•   Manage Digital & Marketing Officer post contributing to development of Communications Action Plan ensuring key targets are met

•  Assist with developing and scrutinising project plans in collaboration with Project Teams, to ensure they are accurate, deliverable and will achieve their objectives.

•  Lead and directly manage a portfolio of key relationships.

Income generation

•  Research potential grant making organisations and analyse their suitability to feed into the grant prospect pipeline to achieve identified targets

•   Research and develop diverse income generation initiatives including a local Lottery, digital fundraising, individual giving, legacy & in memoriam gifts, major donors.

•  Prepare and submit high quality funding applications and reports to grant making organisations.

• Scrutinise project budgets and financial information for applications and for grant reports.

•  Support the account management of successful applications, liaising with the programme project manager and finance team and ensuring that funding and reporting criteria are fully met and specific challenges in relation to programme objectives transparently communicated.

•   Develop and initiate innovative fundraising ideas

Monitoring & Evaluation

•  Maintain and develop the database of contacts: individual donors, corporates, grant making bodies ensuring the General Data Protection Regulations (2018) are adhered to across all income generation activities and that all data collection is in accordance with these regulations.

•  Review grant agreements

•  Ensure all incoming grants are processed in line with internal procedures and best practice guidelines.

•  Ensure prompt and appropriate acknowledgement of all grant income, ensuring all information relating to each grant is accurate, up to date and well organised.

•  Maintain a timetable of deadlines to ensure grant making organisations receive reports and other correspondence as required.

•  Ensure that all donor communications are handled appropriately, promptly and courteously and that complaints and criticisms are logged, investigated and resolved

• Ensure collection of key data and evidence to enhance Valleys Kids case for support. 

Compliance

• To ensure that Valleys Kids fulfils all its legal, statutory and regulatory responsibilities adhering to Fundraising Code of Practise and GDPR legislation.

Person Specification

• At least 5 years experience of fundraising in the Charity/Social enterprise sector 
• Ability to lead or oversee income generation from a wide range of sources including statutory funding, trusts and foundation, trading income and individual giving.
• Experience of managing an effective team, with ability to delegate effectively and to hold people to account.
• A commitment to community development, tackling structural inequality and other barriers to people achieving their potential.
• Resourceful, resilient and innovative, with the ability to manage different priorities
• Interpersonal skills and judgement, which inspire confidence and trust from staff, volunteers, stakeholders and other organisations.
• A strong track record of networking, developing and maintaining external relationships with a wide variety of funders
• An effective communicator orally and in writing, able to articulate our work to a broad range of stakeholders and to negotiate well. 
• Experience of budget and financial management
• An entrepreneurial approach - able to use resources effectively and develop new ideas and gain buy-in to implement successfully.
• Organised, with excellent time management skills and high levels of self-motivation.
• Awareness of Welsh language, culture and the public services context in Wales or a willingness to learn.
• Flexible with a willingness to work outside normal office hours.

An exciting opportunity has arisen to join the SVP as a Property and Estates Manager to support and manage all property related matters across the Society including building work and leases. The ideal candidate will have good, varied knowledge on general property, maintenance, surveying and building practices.

Working Hours = You will be contracted to 22.5 hours per week

Location = Flexible / Remote - please be aware this role will involve regular travel to various SVP sites across England and Wales

Contract = Permanent

Salary = £35,000 - £39,000 (pro rata) dependent on skills and experience

Benefits Package = 33 days holiday (pro rata) per year inclusive of bank holidays increasing to 38 days with service, competitive pension scheme, birthday reward varying each year, enhanced maternity pay, buy/sell holiday schemes and lots more.

YOUR MAIN RESPONSIBILITIES:

• Developing a maintenance and repairs schedule for all SVP properties across England and Wales
• Ensuring all relevant property and estates policies and procedures are in place and used
• Managing the day to day delivery of all building projects including specifications, tendering, planning applications and appointment of contractors ensuring completion is on time and within budget
• Supporting manager when identifying and negotiating new property leases and lead on managing contract renewals
• Providing technical advice on property matters where required

TO BE SUCCESSFUL IN THIS ROLE, YOU’LL NEED:

• Educated to degree level or equivalent in a property related subject (facilities / estates / building etc.)

• Project management experience within a similar management role which included managing a large and varied property portfolio
• Great understanding of Health & Safety and Risk Management procedures
• Ability to identify, understand and analyse data to reach well-justified decisions and recommendations
• Flexibility to travel regularly to SVP sites across England and wales

It is desirable that the candidate can demonstrate the following –

• A full UK driving license with access to own transport
• Experience working for a charity within the voluntary sector
• An understanding of charity governance

HOW TO APPLY:

If you feel you have the relevant skills and experience to fulfil this role successfully, please apply in the first instance with your CV. All suitable applicants will be sent a short application form to complete. If you have any further questions or would like to see a copy of the full job description/person specification, please contact me (Laura Whittaker).

Closing Date = 3rd May 2021

Interviews = 11th and 12th May 2021

ABOUT THE SVP:

The St Vincent de Paul Society (or as it is often known - the SVP) is an international Christian voluntary organisation dedicated to tackling poverty and disadvantage by providing practical assistance to those in need. We feed the hungry, we support the homeless, we visit the lonely and we befriend the stranger.

Whilst we ask that staff have sympathy with the Christian values, religion is not taken into account in recruitment as we value people of all faiths or none.

Location: Flexible within England & Wales

Department: Customer Journey

Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented throughout Citizens Advice. We are a member of the race equality campaign at Business in the Community, the Prince’s responsible business network and are committed to improving employment opportunities for ethnic minorities across the UK. We also welcome applications from, LGB and Trans and non binary candidates.
We have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in role profiles.

We’re looking for someone with lots of service design experience to lead the practice of Service Design and its community of practice at Citizens Advice. The role sits within our Customer Journey team, which is at the heart of the organisation’s ambition to deliver our vision for 2022.

In Customer Journey we often design digital services and products, but we’re not limited to digital. Our Service Designers work on discoveries, prototypes and continuous improvements that span the breadth of our services. We believe Service Design is about understanding, translating and joining up user and organisational needs into the end-to-end design of valuable services - no matter the channel.

In this role, you’ll lead a multi-level team of service designers working in multifunctional teams across a variety of services and products, in partnership with development and service delivery teams across Citizens Advice: you will create the right conditions for Service Designers to work effectively, set the strategic direction of their practice, assure the quality of our work, and ensure we always design with all users in mind. You’ll work in close collaboration with user researchers, product and content designers, and teams across Citizens Advice.

Technical Project Officer,

Collaborative Design, Wales

(Ref SUS3152)

£24,691 per annum

37.5 hours per week

Base: Cardiff/ Home Based

About Sustrans

Our vision and mission have never been more relevant. 

Across the UK, governments are pledging investment and action on walking and cycling.

We are working together to make a real difference - creating places where everyone can live and travel happily and healthily, and where nobody is excluded.

Our work wouldn’t be possible without the commitment and dedication of our colleagues.

We are proud of our employee net promoter score, being in the top 20% of all employers across all sectors in the UK, due to our energised, friendly and motivated workforce.

Join Sustrans today and help us get things done, together

About the Role

We now have an exciting opportunity for you to provide your technical drawing, graphic design and GIS expertise to help support our team in creating healthier places and happier lives for everyone.

Working on our ‘Liveable Cities and Towns for Everyone’ projects, you will support us in developing high quality walking and cycling infrastructure on a variety of placemaking and community projects.

About You

We are looking for a creative individual with excellent drawing skills and experience using computer aided design software packages (AutoCAD).

You may come from an urban design, highways or traffic engineering background, or bring relevant architectural or graphic design experience.

So, if you have an understanding of urban design and travel issues and are committed to the promotion of sustainable transport, this could be the role for you!

In return we can offer you genuine flexibility around working patterns. We embrace values-driven and inclusive leadership and we listen and make time for innovation through our people-centred culture.

If you want to join a small team where you can make a big impact, apply now!

Interviews

Closing date for the receipt of completed applications is 9am on Tuesday 4 May 2021.  Interviews will take place via MS Teams on Thursday 13 May 2021.

Should Sustrans receive an overwhelming number of applications for this vacancy, the decision may be taken to close it earlier than the advertised closing date, so please ensure your application is submitted as soon as possible.

To apply, please complete our online application form. 

Equality, diversity and inclusion

Sustrans is committed to reducing inequality, valuing diversity and enabling inclusion.

We actively encourage applications from people from all parts of the community, particularly where we are under-represented. Currently, this includes people who identify as having a disability, and those from Black, Asian and minority ethnic groups.

Swyddog Prosiect Technegol

Dylunio Cydweithredol, Cymru

(Cyf SUS3152)

£24,691 y flwyddyn

37.5 awr yr wythnos

Lleoliad: Caerdydd/ Gweithio Gartref

Gwybodaeth am Sustrans

Mae ein gweledigaeth a’n cenhadaeth yn fwy perthnasol nag erioed. 

Ledled y DU, mae llywodraethau’n addo buddsoddi a gweithredu ar gerdded a beicio.

Rydyn ni’n gweithio gyda’n gilydd i wneud gwahaniaeth go iawn – creu llefydd lle gall pawb fyw a theithio’n hapus ac yn iach, a lle nad oes neb yn cael ei eithrio.

Ni fyddai ein gwaith yn bosibl heb ymroddiad ac ymrwymiad ein cydweithwyr.

Rydyn ni’n falch o’n sgôr hyrwyddwr net gweithwyr, sef bod ymhlith y 20% uchaf o’r holl gyflogwyr ar draws pob sector yn y DU, oherwydd ein gweithlu egnïol, cyfeillgar a llawn cymhelliant.

Ymunwch â Sustrans heddiw i’n helpu i wneud pethau gyda’n gilydd

Ynglŷn â’r Rôl

Mae gennym ni gyfle cyffrous nawr i chi ddarparu eich arbenigedd lluniadu technegol, dylunio graffig a GIS i helpu i gefnogi ein tîm i greu lleoedd iachach a bywydau hapusach i bawb.

Gan weithio ar ein prosiectau ‘Dinasoedd a Threfi y Gall Pawb Fyw Ynddynt’, byddwch yn ein cefnogi i ddatblygu seilwaith cerdded a beicio o safon uchel ar amrywiaeth o brosiectau creu lleoedd a phrosiectau cymunedol.

Amdanoch Chi

Rydyn ni’n chwilio am unigolyn creadigol sydd â sgiliau lluniadu rhagorol a phrofiad o ddefnyddio pecynnau meddalwedd dylunio cyfrifiadurol (AutoCAD).

Efallai y byddwch yn dod o gefndir dylunio trefol, priffyrdd neu beirianneg traffig, neu’n dod â phrofiad perthnasol ym maes dylunio pensaernïol neu graffig.

Felly, os oes gennych chi ddealltwriaeth o ddylunio trefol a materion teithio ac os ydych chi wedi ymrwymo i hyrwyddo trafnidiaeth gynaliadwy, efallai mai dyma’r rôl i chi!

Yn gyfnewid am hynny, gallwn gynnig hyblygrwydd gwirioneddol i chi o ran patrymau gweithio. Rydyn ni’n croesawu arweinyddiaeth gynhwysol sy’n seiliedig ar werthoedd ac rydyn ni’n gwrando ac yn neilltuo amser ar gyfer arloesi drwy ein diwylliant sy’n canolbwyntio ar bobl.

Os ydych chi am ymuno â thîm bach lle mae modd i chi gael effaith fawr, gwnewch gais nawr!

Cyfweliadau

Y dyddiad cau ar gyfer derbyn ffurflenni cais wedi’u llenwi yw 9yb Mawrth 4 Mai.  Cynhelir cyfweliadau drwy MS Teams ar Dydd Lau 13 Mai.

Os bydd Sustrans yn derbyn nifer fawr o geisiadau ar gyfer y swydd hon, efallai y penderfynir ei chau cyn y dyddiad cau a hysbysebir, felly gwnewch yn siŵr bod eich cais yn cael ei gyflwyno cyn gynted â phosibl.

I wneud cais, llenwch ein ffurflen gais ar-lein. 

Cydraddoldeb, amrywiaeth a chynhwysiant

Mae Sustrans wedi ymrwymo i leihau anghydraddoldeb, gwerthfawrogi amrywiaeth a galluogi cynhwysiant.

Rydyn ni’n annog ceisiadau gan bobl o bob rhan o’r gymuned, yn enwedig rhannau lle ceir cynrychiolaeth annigonol. Ar hyn o bryd, mae hyn yn cynnwys pobl sy’n ystyried bod ganddynt anabledd, a phobl o grwpiau Du, Asiaidd a lleiafrifoedd ethnig.

Services Officer

We have an exciting opportunity for an experienced project worker to join a brilliant services team as Services Officer, working across Wales. If you are talented at building relationships with service users, volunteers and professionals and delivering high quality services… we want to hear from you!

Position: Services Officer

Location: Home based - Wales

Hours: Full time (35 hours per week)

Salary: £23,000

Contract: Permanent

Benefits: Pension Scheme and Stakeholder Pension, Life Assurance: provides a four times salary death in service benefit, Flexible working: core hours are between 10am – 4:30pm, Holiday: 25 days plus 3 between Christmas and New Year and Statutory holidays, Employee Assistance Program available to all staff, Cycle to Work Scheme.

Closing Date: 10th May 2021

Interview Date: 20th May 2021

The Role

The role of the Services Officer is to support the development, delivery and promotion of support and information services for people affected by bowel cancer across Wales. The Services Officer will work alongside the Wales Programme Lead to set up a new programme which will;

• Continue to develop and deliver support services in Wales for bowel cancer patients and their loved ones.
• Be an increasingly strong voice for bowel cancer patients in Wales.
• Enhance the education, engagement and support offer to healthcare professionals to improve early diagnosis, including the expansion of community pharmacy work launched in phase 1.
• Continue to raise awareness of bowel screening, the signs and symptoms of bowel cancer through a programme of volunteer-led awareness work in the community.

About You

As Services Officer, you will have an understanding of the needs of people affected by bowel cancer, their lived experience and proven experience of working with vulnerable service users. The ability to work under pressure with excellent organisational and project management skills, along with an understanding of safeguarding, confidentiality and data protection in relation to dealing with vulnerable groups, will enable you to work to a high standard in this role.

You will have experience of:

• Managing and supporting volunteers
• Engaging with service users
• Delivering educational/information activities
• Using a range of digital tools and techniques to deliver and support operational activity
• Engaging with multiple stakeholders and a track record of delivering at pace

As part of the application process, you will be asked to provide a CV and Cover Letter, detailing how you meet the person specification (no more than two A4 page).

In Return…

In this rewarding role you will be joining a passionate team of staff, determined to improve the lives of people affected by bowel cancer, in a warm environment. The charity offers a great benefits package including flexible working options and a generous holiday allowance, if this sounds like the role for you… then we would love to hear from you!

About the Organisation

As the UK’s leading bowel cancer charity, determined to save lives and improve the quality of life of everyone affected by bowel cancer, the organisation supports and funds targeted research, provides expert information and support to patients and their families, educates professionals about the disease and campaigns for early diagnosis and access to best treatment and care.

You may also have experience in areas such as Services, Service, Services Officer, Service Manager, Programme Coordinator, Programme Lead, Programme Manager, Programmes and Services, Programme and Service, Engagement, Volunteer Manager, Patient Support, Patient Engagement, Operations Coordinator, Volunteer Engagement, Volunteering, Volunteer, Advocacy.

Monitoring and Impact Officer

We are looking for a Monitoring and Impact Officer to work with the national membership organisation for the voluntary sector and volunteering in Wales

The organisation’s aim is to work towards a future where the voluntary sector and volunteering thrive across Wales, improving wellbeing for all.

Position: Monitoring and Impact Officer

Location: Flexible Homebased, there are office hubs in Abergele, Aberystwyth and Cardiff and there will be a requirement to attend staff events as required 

Salary: £28,224- £29,912 depending on experience

Duration: Permanent 

Hours: 35 hours per week.  A flexi time scheme is in operation and time off in lieu is permissible for any work required to be undertaken outside the normal hours. 

Closing Date: 29th April 2021

About the role:  

As Monitoring and Impact Officer you will work as part of the Social Investment Cymru (SIC) team, doing the follow up monitoring of beneficiaries of the Third Sector Resilience Fund for Wales (TSRF). You will lead on liaising with beneficiaries to collate information in respect of their use of the funding and to make recommendations in respect of repayment schedules for the loan portions. Using this information, you will prepare an impact report for TSRF to share with funders and the sector. In addition, you will be designing and delivering an ongoing impact measurement tool for TSRF and making recommendations for how this can be applied across the wider SIC product range.

Some of your key responsibilities will include:  

• Undertaking interim monitoring meetings with all beneficiaries
• Developing a data capture process for relevant financial and other performance indicators
• Research and evaluate similar impact reporting mechanisms used elsewhere
• Understand the impact measurement needs of current and potential future funders
• Design and produce a full impact report for TSRF to share with funders and the wider sector
• Work closely with the communications team to maximise exposure
• Assess how such impact reporting can be incorporated into the whole SIC product range
• Synchronise SIC impact reporting with wider work from the organisation on impact measurement as well as the Annual Impact Report

About you:  

To be successful in the role of Monitoring and Impact Officer you will need to have a good understanding of the principles of impact reporting and the use of data in support of business cases, you will also bring with you the following skills and experience:

• An ability to work effectively across the public, private and third sector at all levels
• Good numeracy skills
• An understanding of the challenges facing the social business sector
• A track record of being able to provide a consistent, transparent and non-discriminatory service that provides the highest quality provision to applicants whilst adhering to strict regulatory and contractual needs
• The confidence to communicate complex guidance and information that is constructive and clear, both orally and verbally
• Good IT skills
• Good oral and written communication skills including presentations, negotiations and meetings
• An ability to work on your own initiative to be adaptable, with a willingness to work unsociable hours to meet the needs of the project

Although not essential, a knowledge of the following skills would be highly beneficial for this role:

• Project management knowledge, preferably but not essential of using PRINCE2 or alternative project methodology
• Experience of grant or loan making
• A sound understanding and knowledge of the third sector funding environment or desire to learn
• Welsh Language skills; the appointed candidate is expected to display an awareness of and support compliance with the Welsh Language Standards

Other roles you may have had experience of could include: Monitoring Officer, Impact Officer, Research and Impact, Impact and Evaluation Officer, Evaluation Officer, Field Monitoring Officer, Impact Governance, Programme Officer, Compliance Officer, Programme Monitoring etc.

Digital and Innovation Officer 

We are looking for a Digital and Innovation Officer to support a new voluntary sector transformation programme. 

The charity is the national membership organisation for the voluntary sector and volunteering in Wales. Their aim is to work towards a future where the voluntary sector and volunteering thrive across Wales, improving wellbeing for all.

Position: Digital and Innovation Officer 

Location: Flexible Homebased, there are office hubs in Abergele, Aberystwyth and Cardiff and there will be a requirement to attend staff events as required 

Salary: £28,224- £29,912 depending on experience

Duration: Permanent 

Hours: 35 hours per week.  A flexi time scheme is in operation and time off in lieu is permissible for any work required to be undertaken outside the normal hours. 

Closing Date: 29th April 2021

About the role:  

The pandemic has demonstrated the importance of voluntary organisations being able to learn and adapt quickly in the context of huge change and uncertainty. To make a bigger difference, organisations will need to develop skills and confidence around innovation and digital transformation. As Digital and Innovation Officer you play a key role in helping to develop tools and resources to support voluntary organisations in this. 

Some of your key responsibilities will include:  

• Support a new voluntary sector transformation programme, co-ordinating with programme managers, internal colleagues, participants, stakeholders and funders. 
• Support a series of emerging workstreams being developed with partners to enable the voluntary sector in Wales to make a bigger difference through innovation and digital opportunities. 
• Develop tools and resources on the Third Sector Knowledge Hub
• Identify opportunities for developing further work in these areas 
• Work with colleagues in the communications team to engage members and other stakeholders in this work and communicate the difference it makes. 
• Transfer learning from the externally facing programmes to support internal development. 
• Support monitoring, evaluation and reporting to funders 

About you:  

To be successful in the role of Digital and Innovation Officer you will need to be experienced in a similar digital or innovation role, you will also bring with you the following skills and experience:

• Strong empathy with an ability to work well within a team as well as with a diverse range of people externally. 
• Excellent communication skills with an ability to communicate clearly across different types of communications. 
• Project management skills, with the ability to plan, develop schedules and meet deadlines. 
• Confidence in digital communication and engagement with a willingness to learn quickly and use different platforms to engage effectively with different audiences. 
• Willingness to experiment and learn, drawing on evidence and feedback. 

Although not essential, a knowledge of the voluntary sector would be highly beneficial for this role, as would Welsh language skills. 

Other roles you may have had experience of could include: Innovation officer, Digital Officer, Digital Innovation, Digital Innovation Manager, Social Media and Digital officer, Digital and Technology Officer, Senior Digital Officer, Digital Transformation, Digital information Officer, Digital Development etc.