Programme officer jobs in twickenham, greater london

Location: Home based, or office based at Society Building, 8 All Saints Street, London N1, in line with NCVO’s flexible working policy or home working policy.

Hours: Full-time (35 hours per week), job share applications are also welcomed.

About NCVO

We are the charities charity. For over 100 years, NCVO has stood shoulder to shoulder with communities, championing and celebrating voluntary action.

Our membership is made up of over 17,000 voluntary organisations across England, from small, grassroots community groups and social enterprises, to large, far-reaching charities.

We believe that communities are strengthened by voluntary action. We therefore want charities to thrive and be empowered to deliver for people and communities.

​​About the Services & Partnerships directorate

​This role sits within the Services and Partnerships team, which includes our Training, Consultancy, Membership, Practical Support and Fundraising and Partnerships teams. As a collective, this team generates significant unrestricted income for NCVO ensuring our vital support of charities across England is sustainable.

Our Practical Support team provide an essential lifeline to charities, giving guidance and support on issues that affect charities such as Governance, Fundraising, Finance and Volunteer Management.

​​Being in the Services and Partnerships team enables us to have sectoral impact, supporting charities to thrive. We strive for sectoral excellence, putting charities and their needs at the centre of what we do.

​About the Training & Consultancy team 

​NCVO is an established and trusted training provider to over 6,000 people each year from across the charity sector and beyond. 

​We run our training services as a social business, offering cost effective, high-quality learning. Our wide-ranging well-respected portfolio of training aims to give the people working or volunteering for a charity what they need to thrive in their role. Our training also generates significant income for NCVO, playing a vital role in our financial sustainability and allowing us to achieve our mission. 

​​Our training programme has three key strands; open (delivered live online), in-house (delivered online and/or face to face with an organisation on a specific theme) and eLearning. With support and oversight from the Training and Development Manager this role is responsible for the smooth running of the first of these three areas.

About the role

Our business is growing and we’re looking for a passionate, organised, and innovative team player who can oversee, maintain and scale our business systems and processes. Working closely with our staff consultants, associate team and clients this role is key to ensuring we provide a consistent and professional service; enabling our consultants to meet their targets on income and ensuring we maintain accurate records and reports on our work.

As Senior Business Support Officer, you will ensure that every aspect of our income-generating business is effective, including managing our financial processing, delivering effective administration, using our systems for project and client management, and optimising how we operate. 

Your experience might come from having held project management, finance, or complex administrative support roles, either in a professional and/or volunteer capacity.

You’ll need to:

• be an effective task-oriented administrator 
• have a strong ability to manage and prioritise competing priorities 
• enjoy operating in a faced paced environment
• have a keen eye for detail
• be confident and experienced at using and maintaining business systems and software such as Microsoft Dynamics and Power BI
• have experience of working with budgets, contracting and multiple stakeholders
• have a versatile style meaning you’re comfortable working closely with different internal and external stakeholders, building the relationships required to drive forward our work
• be a curious and committed person, who is skilled at anticipating potential opportunities, risks and challenges as well as identifying ways to address these through improved processes and systems. You’re comfortable doing this both independently and in collaboration with a wider team. Your instinct and predisposition will be to work toward simple and practical solutions which can be easily adopted and understood.

We don’t expect you to have worked in consultancy or training before, but you’ll need to have both a passion for the charity sector and a strong commercial mindset to ensure the success of our social business.

We want to hear from a diverse range of applicants; whether you have experience in all the areas outlined here (and in our job description) or experience in some with a drive to learn and grow – please do consider making an application. If you require more information or informal discussion about the role, please contact our Lead consultant Sally Stephens by email.

Equality, diversity and inclusion

NCVO is fully committed to equity, diversity and inclusion in our sector. We want this to be reflected in the diversity of the people who work for us and we welcome applications from people from all backgrounds and identities. We particularly welcome applications from under-represented groups in the voluntary sector and those with diverse, lived experience. As part of our commitment to employing disabled people, all disabled candidates who meet the minimum requirement for all competencies on the person specification will be guaranteed an interview.

​If you have access needs or require reasonable adjustments as part of the recruitment process, please let us know. Shortlisted candidates will be asked to complete a pre-interview task and will have one week to complete the exercise. Interview questions will be shared in advance. 

NCVO is an equal opportunities employer and we welcome applications from everyone. Charity No. 225922.

Benefits for NCVO employees

NCVO offers attractive benefits including:

• 25 days’ annual leave (for full time staff and pro-rata for part-time staff) and office closure between 25 December and 1 January inclusive. After three years' service annual holiday increases to 27 days, and after five years to 30 days, (pro rata for part time staff)
• the option to purchase or sell up to five more days each year
• five days’ volunteering leave (pro rata for part-time staff)
• 2.5 extra ‘wellbeing’ days off during the year
• enhanced pay for sick/maternity/adoption leave
• subsidised gym membership
• season ticket loan
• flexible working, including opportunities to work from home/off site
• monthly homeworking allowance for permanent homeworkers
• monthly office worker allowance for those who have to work from the office on a daily basis
• generous employer pension contribution of up to 8.5% of salary, into our stakeholder pension scheme (linked to employee contribution)
• training and development opportunities
• the opportunity to join Hospital Saturday Fund health cash plan for free at the basic level of cover, or at a reduced rate for other levels of cover
• 24-hour free and confidential employee assistance programme

We’re located a short walk from London King’s Cross station in a modern accessible building, overlooking Regent’s canal.

Shortlisting date: 15 July 2025
Interviews: 22 July 2025

This new role at Young Sounds UK will provide a wide range of support across the organisation, managing the logistics for our events, assisting our Development team with vital fundraising tasks, and handling a wide range of organisational administration.

You'll need to be proactive, highly organised, and looking for a busy role within a passionate team. With at least 3 years experience you'll be keen to use your strong communication skills and attention to detail to provide high standards of administrative support.

For full information on this role, including key responsibilities and person specification, please view the job pack.

The closing date for applications is Tuesday 15 July 2025 at 12 noon.

About Young Sounds UK 

Young Sounds UK exists because musical talent is everywhere but opportunity isn’t: family finances and other obstacles too often get in the way. We’re here to change this in two key ways:

• We support young musicians from low-income families with funding and other help 
• We support music education through training, advocacy and research.

Established in 1998 we work across genres and across the UK. Our four programme areas are: 

• Discover: training teachers in how to spot young people’s musical potential 
• Connect: targeting and sustaining young people’s emerging talent through strategic support
• Thrive: funding young talent UK wide through annual grants and tailor-made help for individual musicians
• Innovate: leading new thinking and action on talent development

OPERATIONS AND FINANCE OFFICER, POLITICAL STUDIES ASSOCIATION (PSA)

Contract type: Fixed-Term (initial 12-months, potential for extension)

Hours: Part-time, up to 30 hours per week (0.8 FTE). We are open to these being flexibly worked over the week.

 Location: Camden, London (Hybrid working - 1 or 2 days in the office per week) 

Salary: £32,000 pro rata, £25,600 per annum

 Are you ready to play a vital role at the heart of the Political Studies Association (PSA)?

We’re looking for a proactive and organised Operations and Finance Officer to join our small but dynamic team. This is a varied, hands-on role providing day-to-day support across finance, operations, HR, and governance. You’ll work closely with our Head of Operations & Finance and CEO to help keep everything running smoothly.

This is a fantastic opportunity for someone with experience in, or a strong interest in developing finance and digital administration skills. We welcome applicants with a solid background in operations or administration who are keen to grow their knowledge of finance systems, bookkeeping, and compliance in a supportive, mission-driven environment.

In this vital post, you’ll take the lead on day-to-day operational administration, including office management, managing payments and maintaining accurate records in systems like Xero.

 You’ll also:

• Support HR administration and payroll processes
• Manage office contractors and supplies
• Provide excellent service to our tenants and shared workspace users
• Ensure good data management and GDPR compliance
• Assist the CEO and Head of Operations & Finance with admin and logistics
• Contribute to PSA operations and adapt flexibly to changing priorities

We support flexible working arrangements, but the ability to work from our Camden office when required, including on our regular team day (Wednesday) is essential.

For full details of the role, please see the job description available here.

Please send your CV and covering letter, explaining how you meet our criteria and why you wish to join the team by 14th July at 10am. We look forward to hearing from you. We would be grateful if you could also complete our equal opportunities monitoring from when you apply which can be found here. 

Studies indicate that women and people from other historically marginalised are less likely to apply to jobs unless they meet every single criteria.  If you’re excited about this role but your past experience doesn’t perfectly fit our essential criteria, please do not be discouraged from applying.  We are keen to recruit the right person for the role and welcome applications from those who have transferable skills.

Interview will be held on 18th July

To apply for the role, you must be eligible to work in the UK - the Political Studies Association is not a sponsoring Organisation.

A mission-driven and impact focused single programme NGO is seeking a Finance Business Partner with strong financial modelling skills for a part-time, fully remote fixed term contract for approximately 4-6 months. The role is to support the Finance Director, HR team, CEO and other stakeholders with business partnering, along with specific financial modelling projects.

The organisation’s mission is to get 3-6 year old children in rural Africa to thrive. They have developed an award-winning Early Childhood Development programme, proven its impact through rigorous evaluation, and scaled it with governments in both Ghana and Uganda. It is currently reaching over 300,000 children per year, and we aim to reach 1 million children per year by 2028. The programme benefits both preschool age children and unlocks the potential of marginalised rural parents.

You will work in a busy finance team based in the UK, Ghana and Uganda. The role can be done fully-remotely from within the UK, and the salary range on offer is circa £50,000 - £60,000 FTE (pro-rata). It is anticipated there will be around 2-3 days work per week for approximately 4-6 months.

Experience within a business partnering / modelling role within the NGO sector would be very useful, but is not essential.

Duties include:

• Work focused on adaptions for new contexts: The programme targets rural communities in Ghana and Uganda. This year the organisation plans to scale to a new country and to test ways to adapt it for this new context. They are also keen to explore whether the programme can be adapted for refugee settings.
• Financial modelling focused on selecting a new country to launch the programme
• Specific cost modelling and fundraising modelling around the corporate sponsorship of the organisation’s radio station project

• Develop and strengthen robust and flexible cost models (including sensitivity analyses/stress testing) to guide decisions around the pace and rate of scale, staffing & resource requirements (HR), ensure value for money and maximise cost efficiencies.
• Develop robust budgets for new and renewal funder applications, considering complexities around funder restrictions, currency exchange and forecast economic conditions.
• Analysis and modelling on organisational procedures & policies and capacity building projects

Requirements:

• Fully or part-qualified ACCA, CIMA, ACA or equivalent
• Demonstrable experience with finance business partnering to a range of stakeholders
• Strong financial modelling skills – ideally in things such as cost analysis, funding analysis etc
• Intermediate/advanced Excel and strong data analysis skills
• An understanding of international charity finance - donor reporting, programmes finance, foreign currency transactions is useful
• Experience juggling multiple projects at once
• Must be able to start the role quickly - ideally immediately available or with a short notice period

Closing date: Ongoing / ASAP

Interviews: Ongoing

Please send your CV for immediate consideration.

About the Coalition for Global Prosperity

The Coalition for Global Prosperity (CGP) brings together political, military, business and faith leaders who believe that an effective development budget, alongside an active diplomatic and defence strategy, keeps Britain at the forefront of saving lives, alleviating poverty and bringing freedom, security and prosperity to those who need it most.

At a time when the UK's role in the world is being redefined, Britain is at its best when it acts as a global leader in development as well as in defence and diplomacy. With a smart and effective aid budget, which leverages British expertise, the UK can transform lives.

CGP brings together a wide coalition of aid supporters, with backgrounds from across the military, faith, business and political communities. We organise public and private events to explore the UK's role as a global leader. We regularly host influential figures and thought leaders to speak at our events, previously we have hosted David Attenborough, Julia Gillard, Theresa May, Gordon Brown, Boris Johnson, Bill Gates and David Cameron as speakers. 

You can find out more information about the Coalition and its work on our website. 

Overview / purpose of the role

We’re looking for a Finance & Operations Officer who is interested in developing a career in bookkeeping and/or accountancy within the nonprofit sector. This is an ideal opportunity for someone with 1–2 years of experience in a finance or operations role who is looking to build on that foundation and grow their skills in a mission-driven organisation.

You don’t need to have specific qualifications in finance or accounting - what matters most is a strong interest in charity finance, excellent attention to detail, and motivation to grow professionally. You may have worked in a junior finance, administrative, or operations role, and are now ready to take on broader responsibilities and deepen your expertise.

The Finance & Operations Officer is a central resource within CGP, working with colleagues in the Operations Team, and across the organisation to provide financial and operational support to all areas of our work. They will work closely with the Head of Operations & Evaluation to process invoices, expenses and conduct weekly payment runs, ensuring that all financial policies and procedures are carefully adhered to. They will also support colleagues to follow our financial policies and processes and act as the first point of contact for any questions on these procedures. Additionally, they will provide general administrative and operational support to colleagues as outlined in the below job description. 

Reporting to: Head of Operations & Evaluation

Responsibilities

Finance

• Managing our accounts payable inbox, monitoring all incoming invoices and following up with team members on any missing information if required

• Processing and coding invoices  in Xero accounting software ahead of weekly payment runs

• Checking that correct coding and approval procedures are followed for staff expenses

• Conducting weekly payment runs via our online banking system

• Coordinating our monthly payroll processes (working with external providers)

• Working with the Head of Operations & Evaluation and Director of Finance to support the development of funding proposals

• Working with the Head of Operations & Evaluation and Director of Finance to support financial reporting on grants for external donors

• Supporting the Head of Operations & Evaluation and Director of Finance with general financial administration, record keeping and tracking budgets

• Provide training on expense and invoicing processes to new members of staff and generally acting as the first point of contact for all staff on any finance procedure questions (full training will be provided)

• Supporting the Senior Management Team (SMT) and our Director of Finance to develop the annual organisational budget and report against it quarterly

• Providing budgeting support as required for colleagues internally 

Office Management & General Operational Support

• Acting as the key point of contact between CGP & our coworking office space (organising memberships, meeting room bookings, invoices, printing credits, equipment, internal events etc.)

• Organising post, stationery supplies and managing stocks of office equipment

• Maintain/organise our filing and cloud storage systems logically and efficiently, in a data protection compliant manner.

• Ad hoc IT support as required, including online troubleshooting and logging support requests with service providers when necessary.

• General administrative support to the CEO and Head of Operations & Evaluation

Human Resources

• Support with recruitment processes within CGP, including assisting members of the team to schedule and coordinate job interviews, contact candidates and file incoming applications. 

• Working with the Head of Operations & Evaluation to organise internal events like team away days and staff team building activities.

Person specification

The right candidate will bring some prior experience in a relevant role, alongside enthusiasm for nonprofit finance and operations. They will have an aptitude for maths and finance,  excellent attention to detail and a meticulous, methodical approach to work and troubleshooting.

We are looking for someone who:

• Has 1–2 years of experience in a finance, bookkeeping, administrative, or operations role

• Is interested in building a career in nonprofit finance and is open to pursuing further financial training

• Is broadly supportive of UK Aid 

• Is an independent worker, self-starter who can take responsibility for projects through to completion

• Has excellent IT skills, proficient with MS Office programmes (particularly Excel) and Google Workspace, and the ability to learn to use new software as required (for example, Xero, Soldo and Salesforce)

• Has great people skills, and the ability to build positive working relationships with colleagues and external stakeholders

To apply

To apply, please go to our website and fill in the form. Please upload a CV and a cover letter outlining why you are interested in working for CGP. 

We review applications on a rolling basis, if interested please apply as soon as possible.

Are you a keen problem solver with a talent for planning and coordinating high-level meetings?  

As our Medical Operations Officer, you’ll play a key role in ensuring our operations run efficiently and strategically enabling our medical teams to deliver maximum impact in cardiovascular science and patient care.

You’ll plan and coordinate high-level meetings, manage logistics, and work closely with the Portfolio Manager to support strategic planning and performance reporting. Your work will directly contribute to the success of our research and health programmes, helping us save and improve lives.

Key responsibilities

• Operational Delivery: Lead the coordination of key meetings with internal and external stakeholders and our biannual directorate all staff meeting with 100+ attendees.
• Meeting & Activity Coordination: Manage logistics for internal and external meetings—diary coordination, venue booking, travel arrangements while supporting with the preparation of agendas, capturing minutes, and tracking actions.
• Planning & Performance Insight: Work with the Portfolio Manager to gather and analyse data that informs strategic planning and performance tracking. Help develop planning materials and monitor progress.
• Cross-Directorate Collaboration: Work with colleagues across Research, Health, and other Directorates to support the successful delivery of BHF’s strategy.
• Operational Excellence: Maintain accurate organisational charts, distribution lists, and communication channels. Support onboarding of new staters by managing clear, informative resources.

This is a high-impact role where your operational delivery will help align planning, performance, and ensuring the right decisions are made and implemented effectively.

About you

You’ll be confident, highly organised with a strong background in administration, project coordination, and operational delivery. You'll also be used to working at pace, managing competing priorities, and keeping things on track with precision and calm.

With experience coordinating meetings and events, managing complex diaries, and supporting senior leaders—ideally at Director level, you'll be adept at handling sensitive information and skilled in supporting the preparation of agendas and meeting notes with input from both internal and external stakeholders.

Digitally fluent, you’ll be confident using Microsoft Word, Excel, and PowerPoint to produce high-quality documents reports, and presentations. With a sharp analytical mindset and keen attention to detail, you'll also have experience of interpreting data and translating it into clear, insightful reports that resonate with both technical and non-technical audiences.

A natural collaborator and excellent relationship builder, able to influence effectively and align stakeholders around shared goals, you'll bring strong organisational skills and a proactive, solution-oriented approach.

Ideally, you’ll also bring knowledge of the UK medical research charity, health, or academic sector—and a genuine interest in the British Heart Foundation’s mission and values.

Working arrangements

This is initially a 14-month fixed term contract with the potential to be extended for longer. 

This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.

About us

Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world where everyone has a healthier heart for longer.

We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.

Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.

Benefits

To find out more about the benefits available at the BHF please download our benefits document at the bottom of our advert page.

Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.

Interview process

The interview process may take place in-person or virtually via MS Teams.

Learning and Development Manager

Hybrid - Farringdon & homeworking
Full-Time | Permanent
Salary: £46,000 + Excellent Benefits

MLC are proud to be exclusively partnering with Turn2us, a national charity working to tackle financial insecurity across the UK, to appoint a newly created Learning and Development Manager.

At Turn2us, the belief is simple but powerful: financial security should be a reality for everyone. Every day, millions in the UK face impossible choices, and Turn2us exists to ensure no one faces these challenges alone by tackling financial insecurity and its structural causes.

They work with co-producers and partners to provide people in financial crisis with the means to get back on their feet, build resilience, move forward with their lives and thrive. As an equal opportunities’ employer, they are committed to equity, inclusion and diversity and the value people from different backgrounds bring to a team.

About the Opportunity:

As a brand-new role, this is a unique and exciting role for a learning and development professional to shape and embed a learning culture within the organisation and build an equitable and inclusive training and learning framework.

Reporting into the Head of Human Resources, you will work closely with colleagues across the charity to design and deliver impactful, inclusive learning programmes and interventions that enable Turn2us’s people to feel empowered to deliver on system-changing strategy.

Key Responsibilities:

• Work with the Director of People and Culture and Head of Human Resources to develop the organisation’s L&D strategy, ensuring alignment with Turn2us’s mission and strategic priorities.
• Conduct regular skills audits and create tailored learning pathways across the organisation.
• Collaborate with the EDIB Committee to embed inclusive, equitable training at all levels.
• Create and deliver management development training covering leadership, compliance, and best practice.
• Design onboarding and induction programmes that set new staff up for success.
• Establish metrics to measure learning impact and foster continuous improvement.
• Build and maintain a central knowledge hub, including external partnerships with learning providers.

About You:

• Experienced in L&D strategy, training needs analysis, and programme design.
• Knowledgeable in HR practices and committed to EDIB principles.
• A confident communicator, able to build trusted relationships across all levels.
• Self-motivated, collaborative and organised.
• Ideally experienced in facilitation, though this is not essential.

How to apply/Interview dates:

Please see attached the full candidate pack. All applications will require a cover letter addressing the questions on the 'How to apply page'. Please contact Annabelle at MLC Partners directly for any additional queries (contact details found in candidate pack).
We particularly welcome applications from individuals with lived experience of financial insecurity or those from underrepresented communities, including Black, Asian and minoritised ethnic groups, disabled people, and LGBTQIA+ individuals.

Closing date of applications: Sunday 27th July 2025

1st stage interviews: 13th August 2025

2nd stage interviews (face-to-face): 20th August 2025

1. About Chance to Shine

We are Chance to Shine: a children’s charity dedicated to harnessing the power of cricket to transform the life prospects of young people in the UK.

It is our mission that all young people have the opportunity to play, learn and develop through cricket. We want them to learn a love of the game and to find a sense of belonging through the sport, developing their wider wellbeing and life skills to help fulfil their potential.

Established in 2005, we have a long-term track record of delivery in state schools and under-served communities, bringing best-in-class cricket programmes to young people aged 5 to 24 who might not otherwise have the opportunity to play. All our programmes are completely free for everyone involved, from schools and community groups to young people and their families.

2. Purpose of the Role

We are looking for a full time (37.5hrs per week) Executive and Office Assistant to support the Finance and Resources team at Chance to Shine. The Finance and Resources team provide day to day support to all departments in the charity and trading subsidiary, Chance to Shine Enterprises Ltd, around finance, office, governance, HR and general administration. The role is expected to be largely in person in our central London office.

3. Key Responsibilities

The Executive and Office Assistant’s responsibilities are in three areas:

Office Administration:

· Act as ‘front of house’ for visitors and guests and be first point of contact for telephone enquiries and ensure the office space is fully operational.

· Monitor the charity inbox and respond to general enquiries.

· Oversee and monitor the Office and Administration budget.

· Liaise with the office landlord, regarding the general office space, car-parking, meeting rooms and staff access. 

· Help manage offsite storage space.

· Administer IT support processes, first point of contact for IT support issues and managing IT supplier contracts; and administering staff IT requirements.

· Maintain up to date shared document area on sharepoint.

· Act as Health and Safety Officer responsible for all Health and Safety matters, and attend training as necessary.

Executive Support

· Support the CEO and Senior Management Team (SMT) on organising and following up internal meetings, Board meetings and company wide initiatives.

· Provide governance support to the CEO, Director of Finance and Resources and Trustees.

· Take the minutes/key actions of Board and Committee meetings.

· Support on the onboarding and induction of new Trustees.

· Maintain Trustees’ register of interest.

· Deliver ad hoc administrative support for the CEO and Finance & Resources Department.

· Ad hoc support at Chance to Shine events, such as fundraisers, media events and competitions.

HR Support

· Administrative support to the HR Manager for HR processes, including drafting letters, maintaining employee records and recruitment processes.

· Support the induction of new employees to CTS.

· Support the HR Manager with administering staff benefits, organisational training and annual appraisal process.

4. Key relationships

The job holder will liaise with:

· Director of Finance and Resources

· CEO

· Senior Management Team

· HR Manager

· Trustees

· External contractors, landlords, volunteers and suppliers

· Operations, Fundraising, Communications & Digital and Impact & Evaluation teams

5. Skills, knowledge & personal competencies

The job holder should be able to demonstrate the following:

• Excellent IT skills: knowledge and experience of using MS Office 365 and in particular Outlook and Teams
• Strong administrative skills and attention to detail
• Able to plan and prioritise and work under pressure
• Excellent written and verbal communication skills
• Understands the importance of confidentiality
• Able to work on own initiative-confident/self-starter/finisher
• An effective and enthusiastic team player
• Approachable, easy-going and helpful team member
• Willingness to learn with a can do attitude
• Enthusiasm to embrace Chance to Shine values: Inspiring, ambitious, trusted, inclusive and fun

6. Experience & qualifications

Essential:

• Minimum of one year’s experience in a high volume, fast paced administrative role in a similar sized organisation
• Experience of working in customer facing role
• Experience in working in a small team with demonstrable flexibility and adaptability to support team deliverables

Desirable:

• Experience in an office or executive support role
• Knowledge of Health and Safety regulations or a willingness to train
• Experience working in a charity
• Experience in taking meeting minutes

About Justice & Care 
Justice & Care is an award-winning anti-slavery charity working with governments and police forces across three strategic locations - the UK, Romania and Bangladesh. Through frontline programmes, policy advocacy and strategic partnerships, we work on the frontline to support survivors of modern slavery and bring perpetrators to justice, and in the corridors of power to create change at scale.

The role
Are you a relationship-builder, strategist and storyteller with a passion for justice? Join us as our new Philanthropy Lead and help take our major donor programme to the next level. 

This is a pivotal role in a growing team. You’ll lead our high-value philanthropy strategy, manage your own portfolio of major donors and prospects, and line-manage a talented Philanthropy Specialist - supporting their development as you grow the programme together. 

Working closely with our CEO, senior volunteers and programme leads across the UK, Romania and Bangladesh, you’ll shape how we grow income, insight and impact in the years ahead. Your focus will be on securing high five- and six-figure gifts from individuals and foundations who want to be part of the fight against modern slavery. 

What we’re looking for: 
✔️ A proven track record in securing significant gifts from high-net-worth individuals or foundations 
✔️ Strategic thinking and confident relationship management 
✔️ Strong communication skills - written and verbal 
✔️ Experience managing or mentoring colleagues 
✔️ Drive, humility and a deep belief in our mission 

We offer an excellent benefits package to support your wellbeing and development. Just a few of the highlights include: Enhanced Annual Leave, Birthday Leave, Enhanced Enhanced Employer Pension Contribution, Private Medical Insurance, Life Assurance and Learning and Development.

Read our Total Reward offer to view the full list of benefits.

This role is subject to a DBS Check. You must have the right to work in the UK.

Justice & Care is committed to equality, diversity and inclusion. We welcome applications from all backgrounds 

Ready to make a real difference?
Please read the full job description before applying. Click Apply to upload both your CV and a covering letter of no more than 1,500 words, outlining your suitability for and interest in the position. Your covering letter should explicitly address the candidate requirements outlined in the job description.

Applications will be reviewed on a rolling basis.
Interviews will be held from the week commencing 21st July.
Due to the high volume of applications, if you have not heard back from us by the end of August, you are unlikely to have been successful.

About Citizens Advice Watford

At Citizens Advice Watford, we pride ourselves on the values that make our workplace not just productive but also enriching and fulfilling. Our collaborative spirit is at the heart of everything we do, fostering a teamwork environment where every individual’s contribution, staff or volunteer, is recognised and appreciated. We are proactive, anticipating the needs of clients, and take the initiative to provide the best service possible. We value diversity, promote equality and challenge discrimination. We encourage and welcome applications from suitably skilled candidates from all backgrounds.

Context of the Role

We are seeking a Volunteer Manager (Learning and Development) who shares our vision of a thriving and supportive workforce. Through your management of volunteers and your coordination of the training and development we will maintain excellent quality of advice for clients and a fulfilling work environment for all staff and volunteers. An environment in which everyone has the knowledge, skills and confidence to excel in their role. As a key part of the senior management team, you will enjoy working collaboratively and effectively to deliver the aims and objectives of the organisation.

Role Purpose

• Recruit, induct, train and retain volunteers into various roles within the advice service
• Provide a supportive environment for volunteers throughout their time at CA Watford
• Plan and coordinate internal and external training to ensure that everyone is skilled in their role
• Implement annual training programmes to ensure the workforce is skilled and knowledgeable ensuring we maintain high quality of advice.

What we give our staff

• We provide an employee pension scheme with a 6% employer contribution
• Our Employee Assistance Programme Telus gives immediate access to professional and confidential counselling and advisory services
• Flexibility – our roles are open to discussion about flexible working
• Employees are entitled to 6.6 weeks paid annual leave in each year. In the case of full-time employees working a five-day week, this equates to 33 days paid annual leave (including the 8 statutory bank holidays). Pro-rata for part-time employees
• Training provided to support continuous professional development. There will be opportunities to progress within the organisation.
• We are a disability confident employer

Recruitment timeline:

Closing date for applications – Monday 7th July 2025

Interviews week commencing – Monday 14th July 2025

Please note, this job was originally posted as Learning and Development Manager.

Job Title: Individual Giving Officer

Team: Fundraising

Location: Hybrid (split between home-working and London)

*This role sits within a pay grade with a pay range of £26,887 to £42,371. The salary on appointment will be set at the lower end of the pay range, to a maximum of £34,629 depending on the candidate's skills and experience. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role.

It’s an exciting time to join the Ramblers as we have recently refreshed our strategy to support the delivery of our long-term ambitions.

We need your drive, knowledge, skills, and creativity to help us raise awareness of the Ramblers and what we stand for, enabling the charity to grow its supporter base and open up the joys and wellbeing benefits of walking to many more people.

We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.

Context and purpose of the role

It’s an exciting time to join the Ramblers as we have recently refreshed our strategy to support the delivery of our long-term ambitions.

You will join a small, high-performing team responsible for generating £5 million per year from individual giving, legacies, grants and corporate partners, all to deliver the Ramblers ambition for a future where everyone can enjoy the benefits of walking in nature.

Working closely with the Product & Innovation Manager, you will play a key role in delivering the fundraising strategy, leading on the delivery of our individual giving and legacy marketing campaigns across a range of channels. You will create high-quality, compelling campaign materials and ensure an excellent donor experience.

Key Responsibilities:

Income generation

• Play a key role in the implementation and delivery of the individual giving and legacy marketing strategy
• Support the growth of individual giving income in line with annual targets
• Develop and deliver regular cash and legacy marketing appeals to a high level, including:
  • Developing propositions and cases for support
  • Create compelling direct marketing materials, including writing persuasive copy and developing strong creative content
  • Project management to ensure delivery on schedule and within budget
  • Managing relationships with agencies and suppliers including design and print
• Manage a portfolio of affiliate fundraising campaigns

Donor stewardship

• Ensure the Customer Relationship Management (CRM) system is used effectively to facilitate accurate supporter stewardship and reporting
• Effectively manage communications with supporters, including ensuring that donations are thanked appropriately, managing fundraising inboxes, and responding to queries
• Working with the Production & Innovation Manager, identify a pipeline of potential mid- and high-value donors for stewardship and conversion

Data and reporting

• Produce campaign and programme level reporting and analysis
• Work closely with the data team to ensure selections are accurate, timely and relevant to our various audiences, and use income data to make recommendations for future campaigns
• Maintain accurate, up to date and compliant records of individual giving campaigns and appeals
• Provide regular financial reports and reforecasts to the Product & Innovation Manager and Head of Fundraising

Relationships

• Build strong working relationships with staff within various functions of the Ramblers
• Work with other members of the Fundraising, Communications and Supporter Care teams to ensure that all supporter communications are part of an integrated supporter journey

The Person

Knowledge, Skills and Experience

Essential:

• Experience working within a target-driven fundraising or direct marketing team, ideally within an individual giving context
• Experience of managing fundraising or marketing projects across a range of channels, such as direct mail, social media and email
• Experience of data-driven marketing campaigns, including segmentation and campaign analysis to meet objectives
• Excellent communication skills, with the ability to tailor communications to a wide range of audiences
• Excellent creative skills, including the ability to write compelling, accurate and persuasive copy across a range of channels
• Competent in the use of IT tools including Word, Excel and PowerPoint
• Experience of working with CRM systems

Desirable:

• Experience of working with the Salesforce CRM
• Experience of legacy marketing, or an understanding of charity legacy giving
• Experience of using digital marketing tools including Mailchimp and social media advertising platforms
• Familiarity with relevant legislation and guidance, including UK data protection law and the Code of Fundraising Practice

Personal Attributes

• A team player, able to develop collaborative, strong and effective working relationships
• A positive and professional attitude
• Excellent attention to detail
• Proactive and self-motivated with the ability to work independently
• Adaptable and flexible in a fast-paced, target-driven environment
• Strong sense of responsibility and accountability
• Committed to the principles of inclusions and enabling everyone to feel welcome in the outdoors

Values and Behaviours

Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.

Inclusive

We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.

Inspiring

We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.

Empowering

We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.

Responsible

We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.

Full-time: 32 hours per week over four or five days.

Hybrid working: remote with one in-person day per week (Wednesday) in East London office.

Annual leave: five weeks plus bank holidays and office closure between Christmas and New Year.

Employer pension contributions up to 5% of qualifying earnings.

Join our team at World Hepatitis Alliance, supporting the Director of Partnerships & Resources to build and manage a varied portfolio of partners to fund the ambitious programmes, campaigns and events we will deliver through our 2025-2030 Strategy.

The World Hepatitis Alliance is an international NGO, representing over 400 civil society and patient organisation members in over 120 countries. We are committed to eliminating viral hepatitis, a devastating disease that affects more than 300 million people and is now the second most deadly infectious disease in the world.

Our current partners are mostly global corporate funders, along with several private foundations, and most support is given through bespoke partnerships, sponsorship and grants. We have diversified the base of funding substantially, introduced new funding models, and identified new funding opportunities, including working with partners to respond to global donor or institutional funding.

We are looking for a confident relationship-building who thrives on identifying new opportunities and developing long-term partnerships to help build on this momentum.

Duties and key responsibilities:

• Together with the Director of Partnerships & Resources, you will support the implementation of the fundraising strategy, deliver activity plans and achieve income targets in line with organisational funding priorities.
• Maintain and develop relationships with some existing partners. 
• Proactively research and engage potential new partners and opportunities, which could include corporate partnerships, grant writing and sponsorship.
• Support on the delivery of sponsorship packages for campaigns and the World Hepatitis Summit – a bi-annual event hosted by the World Hepatitis Alliance.
• Support on the management of WHA’s annual corporate membership scheme
• Undertake your own projects such as the development of presentations, resources, newsletters or tools to support engagement with donors, working with programmes and communications colleagues, or support on wider organisational projects.
• Support the Director of Partnerships & Resources to deliver donor stewardship.
• Manage CRM database and provide administrative support across fundraising as needed.

General responsibilities:

• Uphold the values of the organisation and support and promote diversity and equality of opportunity in the workplace.
• Be flexible and carry out other associated duties as may arise, develop or be assigned in line with the broad remit of the post.
• Maintain and improve competencies through continuous professional development.
• Abide by organisational policies, codes of conduct and practice.
• Treat with confidentiality any personal, private or sensitive information about individual organisations and or partners or staff etc.

The World Hepatitis Alliance is a small team who work closely together to deliver a wide range of programmes, activities, campaigns and communications. There may be opportunities to support on projects led by other teams and plenty of scope to develop the fundraising and partnerships function within this role as the team grows.

About you:

We are looking for a confident fundraiser who thrives on developing new opportunities and is self-motivated and pro-active.

We would like you to have at least three years’ experience in fundraising with corporates and/or trusts and foundations, or have demonstrable transferable skills, particularly around networking/new business and writing proposals. We would also like you to demonstrate skills in delivering presentations, managing data or supporter journeys, and it would be ideal if you had experience of working in, or a personal interest in, global health or infectious diseases.

We are also looking for someone who can work under pressure to meet deadlines while also having an eye for detail and desire to maintain high standards. Someone who can work effectively both independently and as part of a team. We work quite flexibly, and sometimes with partners all over the world so there may be a call or two outside of working hours. There may also be the opportunity to travel occasionally.

Why join us?

You will be part of a small, driven and highly passionate team who are experts in what they do, and work with partners who are similarly committed to hepatitis elimination. We offer a flexible working environment, 32-hour working week, generous annual leave allowance and employer pension contributions up to 5% of qualifying earnings.

The Training Coordinator plays a key role in supporting delivery of training for the Award network.
Working closely with internal teams and external partners, the Coordinator ensures training content is
relevant, accessible, and effectively delivered across various platforms.

Key Responsibilities

• Assist in the development, scheduling, and coordination of the organisation’s training offer to our various operators.
• Coordinate logistics for instructor-led online workshops including setting the schedule, identifying and preparing trainers and Foundation Representatives.
• Ensuring learning related operational procedures are understood and implemented across training.
• Provide administrative support to our Global Training Panel, including communications,
• scheduling, and tracking participation.
• Assist in sharing and promoting training content through established communication channels.
• Collect and compile feedback from training participants to support continuous improvement.
• Upload and maintain training content on the delivery platform in collaboration with the Digital Programmes team.
• Help track and report on training participation, outcomes, and budget utilisation as required.
• Maintain records of training sessions, attendance, and evaluation results.
• Use translation software to maintain and update translated materials as required.
• Use course creation software to maintain, update and create content as required.
• Coordinate training for our Global Training Panel and Operator trainers through the Trainer
• Development pathway.
• Assist with coordinating executive training programmes.
• Build effective working relationships with staff, volunteers, and partners to support a culture of learning and capacity development.
• Contribute to the ongoing improvement of training processes and documentation.
• Perform other related duties as needed to support the success of training initiatives and the broader goals of the organisation.