Our charity is on an incredible journey and this is a hugely exciting time to join our team.

2020 saw the UK come together in an outpouring of love and support for the NHS. As the NHS’ national charity and membership organisation for the NHS’ official charities throughout the UK, NHS Charities Together is the central charity receiving additional funding and support for our National Health Service where and when it needs it most. Thanks to phenomenal public support, our national Covid-19 Appeal has raised more than £150 million to help NHS staff, volunteers and patients through the immediate and long-term effects of coronavirus. 

We are now recruiting a brand-new Head of Mass Participation to develop a portfolio of mass participation fundraising campaigns.

The Head of Mass Participation is a pivotal new role within the Fundraising Directorate responsible for developing and delivering a successful portfolio of mass participation fundraising campaigns such as our flagship campaign, the NHS Big Tea.

Working alongside the Fundraising Director and forming part of the senior Fundraising Leadership Team within NHS Charities Together, this senior role will be accountable for leading the team to deliver and grow a multi-million-pound portfolio of national campaigns that can also be rolled out to our 241 member charities to enhance their own fundraising.

Coming from a background working in strategic leadership roles, the successful candidate will have experience of managing mass participation virtual events and creating new products. You will be an innovative thinker with the ability to review our existing supporter base, analyse the market environment and identify opportunities for supporter acquisition, engagement and retention.

If you are passionate about the health and wellbeing of our nation, and believe that through supporting NHS charities we can significantly increase the vital support given to our hospitals, community, mental health and ambulance services, we would love to hear from you. 

Do you have the experience & passion to directly support vulnerable children found using the transport network in Birmingham/West Midlands?

For 24 years, Railway Children has been fighting for vulnerable children living alone and at risk on the streets, where they suffer abuse and exploitation. They run away or are forced to leave homes where they suffer poverty, violence, abuse, and neglect. They find themselves living on the streets because they’ve nowhere else to go and nobody to turn to. Every day we fight to change their story.

Railway Children is now the largest charity in the UK supporting vulnerable children using transport networks. We have a new role that will work in our project based in and around Birmingham New Street station. Working in partnership with the British Transport Police you will be offering support and advice to young people who are deemed to be vulnerable or at risk using the train network.

1 Project Worker - £27,000 pa (Full-time 37.5 or Part-time hrs 18.5)

1 x role based near Birmingham New Street with some working from home requirement along with travel across the West Midlands and some UK travel.

As part of a dynamic team delivering the Safeguarding on Transport (ST) project, in partnership with British Transport Police (BTP), you will provide direct support to young people who have been identified by BTP officers and Industry partners who are at risk and vulnerable on the transport network. You will work directly with young people and their families to reduce risks. The role will require working closely with British Transport Police, stations staff and employees as well as local services in the area. This role will require flexible working and involve working some unsocial hours including evenings/weekends.

You will be an experienced project worker with a relevant social care/youth work qualification. You will need to have in-depth knowledge of the issues surrounding vulnerable young people and children, those who go missing, an understanding of Child Protection and Safeguarding processes, exploitation, and county lines. Along with the tact and diplomacy to handle sensitive and confidential issues. 

This role is funded for a 12-month period by British Transport Police County Lines Tasks Force from additional Home Office funding.

For this role you will need to combine your experience with values that match ours. Bravery, innovation, honesty, and integrity will be at the heart of everything you do.

At Railway Children, we are committed to the safeguarding and protection of all those who come into contact with us in our work. We follow a range of procedures to ensure that only those who are suitable to work with children and vulnerable people are recruited to work for us. This post is subject to a range of vetting checks including criminal records check.

Support Coordinator

This is an exciting opportunity to join the service in Sandwell. We’re looking for an enthusiastic, motivated and well organised individual to join the team in leading and delivering a Stroke Recovery Service across the region.

Position: Stroke Association Support Coordinator

Location: Home based, Sandwell with extensive travel across the area

Hours: 35 hours per week

Salary: Circa £23,100 per annum

Contract: Our services are contracted; we currently have funding for this contract until 30 June 2021.

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, season ticket loan, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 12 March 2021

Interview Date: 26 March 2021

Due to the Covid-19 pandemic interviews may be held via video conferencing. Please let us know if this will present any challenges when you email your application

The Role

Reporting to the Stroke Association Support Manager, the Stroke Association Support Coordinator will work with the local Health and Social Care services to receive referrals and support stroke survivors and their carers. You’ll provide personalised information, advice and support with regular reviews throughout.

Key responsibilities will include:

• Working with the local Health and Social services to receive referrals to support stroke survivors and their careers
• Providing personalised information, advice and support
• Completing Needs Assessments with stroke survivors and supporting them to develop a stroke recovery plan
• Providing regular reviews to support people in establishing and achieving their own personal goals

About You

As Support Coordinator you will:

• Have a background in a caring and/or charity profession supporting people with disabilities.
• Be able to demonstrate previous experience of working collaboratively with other organisations to achieve joint ambitions.
• Have experience being solely responsible for the delivery of a project or service.
• Have the ability to use basic Microsoft system.

This role is home based, but extensive travel is required across the local area and occasionally further afield.

The use of a car with business use cover and the ability to drive is essential to be able to fulfil the requirements of the role.

You will be asked to submit your CV and a Covering Letter of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

In return…

This is an exciting opportunity to work with stroke survivors and their families to support them following stroke and to raise stroke awareness in the local population. We offer a host of amazing benefits and flexible working options, with opportunities to progress your career.

About the Organisation

Stroke Association. Rebuilding lives after stroke.

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there. We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives. Every five minutes, stroke destroys lives. Help us rebuild them and join our team.

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice.

We’re recruiting a Volunteer Coordinator to join our team in Wolverhampton, leading on the development and management of the Good Shepherd’s volunteering and mentoring programme and corporate volunteer offer.

We have a great team of volunteers, fantastic links with the local community, and a service user volunteer programme already in place and want to expand and develop them as we grow as a charity.

Community Project Officer
Salary: £18,534 per annum
Working Hours: Monday to Friday, 37 hours per week (with regular evening and occasional weekend working)
Core Hours: from 10am – 4pm, with some flexibility of starting earlier/finishing later
Benefits: 25 days holiday, plus Bank Holidays. All necessary PPE will be provided by the company. Laptop, mobile phone, and mileage allowance.
Based: Tipton with regular travel across the West Midlands Region (currently remote working due to Covid-19).

Are you looking to make a difference every day to children and young people? Are you passionate about education and play? Do you want to join a dynamic and forward-thinking organisation and work as part of a friendly project team? Then this could be the role for you!

Groundwork West Midlands are offering flexible working conditions and plenty of on-the-job training and support.

Groundwork West Midlands is a registered charity based in the West Midlands.

What we need from you:

• Ideally you will have a qualification and experience working with Children and Young People, specifically 6-12-year olds (up to 16-year olds with additional needs).
• An understanding of the needs and issues relating to children and young people living in disadvantaged neighbourhoods. 
• Experience in planning and leading child-led sessions and resources for delivery.
• Hold a current UK Driving Licence, with access to your own vehicle as the position involves regular evening and occasional weekend work

Desirable:

• Experience in marketing and the use of social media and / video making software for engaging with audiences and promoting the project.

As a Community Project Officer on the Go Play Sandwell project you would be leading on the delivery of outdoor / indoor play activities that are age-appropriate, safe, child-led, creative, and engaging. Responsibilities and Tasks include, but not limited to:

• To deliver high quality, safe and creative after-school, and holiday play sessions.
• To deliver activities to children aged 6-12-year olds (up to 16-year olds with additional needs) in parks, community venues and across the Zoom video platform.
• To plan and develop new play, environmental, arts and crafts sessions and activities for physical and virtual sessions.
• To ensure all sessions offer children a variety of child-led play opportunities including sports, games, creative and imaginative play activities, arts and crafts.
• To ensure all paperwork, (including project monitoring, evaluation, participant data, risk assessment forms, safeguarding and incident/accident report forms) are kept up to date and inputted accurately in a timely manner and to the required standards.

**PLEASE NOTE: CVs will not be accepted without a covering letter stating how your experience/qualifications meet the requirements of this role.

Closing date: Friday 12th March 2021.

Please apply now to avoid disappointment!

To Apply and for More Information:

If you would like to apply and find out more about this position, please click the apply button to be directed to our website where you can complete your application for this position. 

An Enhanced DBS check will be carried out for this post.

No agencies please

Project Administrator - Community Safety (Housing)
Birmingham (across multiple sites)
£16,210 per annum pro rata
Position Type: Part Time - 23 hours
Contract Type: Fixed Term Contract for 12 months

Are you an experienced Project Administrator, a self-starter that can successfully build external partnerships and coordinate project actions under pressure?                                                                                                                                                                     
If yes, this is a fantastic opportunity for you to join our client as a representative for a body for Registered Providers operating across Birmingham.
 
As Project Administrator Community Safety, you will be working to manage, develop and deliver work ensuring registered providers and partners are able to effectively reduce harm and improve community safety policy and practice in Birmingham.
 
The Role:
 
You will build successful projects and partnerships with the Police, Local Authority, Registered Providers and other stakeholders
You will build capacity with members and partners to improve community safety through training, briefings and projects
You will co-ordinate action around specific cases, community safety concerns and engagement with key stakeholders
You will contribute to building a strong and value-driven partnership
 
The successful candidate will:

Be a self-motivated problem solver
Have the skills and approach to help build partnerships and networks 
Experienced in gathering and sharing key information
Create and maintain good practice between partners
Be organised and have strong administration skills
Have the ability to work under pressure to meet deadlines whilst maintaining customer excellence
Have the ability to deal with face to face, telephone, email communication
Have the ability to develop and maintain manual and computerised filing systems
Resilient
Be familiar with Microsoft Office including Word, Excel and Outlook
Have the ability to maintain positive working relationships with staff and managers at all levels
Ideally have a good working knowledge and or keen interest and or studying in social housing, crime and disorder act and community safety and ASB
Ideally have experience of working in public sector, housing or third sector organizations
 
The 23 hours are to be worked in an agile way over Monday – Friday.

In return, our client offers an attractive benefits package.

We are recruiting a full time (35 hrs per week) Key Worker to lead on a new and exciting project working with people who’ve experienced homelessness and have been involved with the criminal justice system. The projects aim is to develop best practice, improve the local response and involve people with lived experience to create a service user led forum. The post holder will work with a small caseload of service users providing support to help them identify their strengths, goals, and aspirations.

Islamic Relief Worldwide is an independent humanitarian and development organisation, serving humanity for over 36 years. With an active presence in over 40 countries across the globe, we strive to make the world a better and fairer place for those affected by poverty, conflicts and natural disasters.

Our head office in Birmingham, UK is actively recruiting for the position of ‘Investigations Manager’ to join the Governance Division to be based from Birmingham or London (For those based in London, the role will require travel to Birmingham as needed but no more than 3 days a week in ordinary circumstances).

Reporting to the Investigation Lead, the Investigation Manager will be required to:

• Provide oversight of internal investigations within the organisation
• Conduct investigations on behalf of Islamic Relief Worldwide
• To assist the Investigations Lead with development of our internal investigations framework
• Support with the development of effective resources (policies and guidelines) and processes
• Support internal and external whistleblowing and complaints mechanisms by contributing to the ongoing development of key business processes in relation to the investigation of complaint/ whistleblowing disclosures, whilst contributing to the review of operational policy development and associated processes.
• Supporting the work of the Division in meeting legislative and regulatory compliance requirements as directed

The successful candidate must have or be:

• A relevant degree or equivalent suited to the remit of the role 
• Strong analytical and problem solving skills, with the ability to think creatively and laterally, to overcome challenges
• The ability to prioritise and work efficiently under pressure and subject to changing priorities; proven experience of managing multiple projects, meeting deadlines, and using judgement and initiative in problem resolution
• Working knowledge of Safeguarding protocols 
• Some experience of complex, involved investigations including being part of the investigations team
• Ability to demonstrate direct involvement in complaints management and investigations of all types
• Interpersonal skills capable of managing relationships and challenging situations
• Proven experience in a similar role
• Experience in conducting Fraud investigations and report preparation

If you are talented, reliable, service minded, resilient and a highly motivated professional looking for a meaningful career, with a strong commitment to IRW’s mission and values of sincerity, excellence, compassion, social justice and custodianship, please apply by completing our online application form.

PLEASE NOTE: Interviews are expected to take place on 12/04/2021. Only shortlisted candidates will be contacted.

Pre-employment Checks:

Any employment with Islamic Relief will be subject to the following checks:

• screening clearance
• proof of eligibility to live and work within the UK
• receipt of satisfactory references

Please note, for UK based roles, we are only able to accept applications from candidates who are eligible to work in the UK. We are unable to progress applications which would require sponsorship.

Our values and commitment to safeguarding

IRW is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IRW engages. IRW expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter Agency Misconduct Disclosure Scheme.

In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.

By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.

Applicants should be sympathetic to the values of Islamic Relief:

(Sincerity, Excellence, Compassion, Social Justice and Custodianship)

Islamic Relief is an equal opportunities employer

Are you experienced in engaging citizens in practical social change and looking for your next challenge?

Are you interested in working for a progressive and constantly evolving organisation?

We’re looking for an Area Manager to help us deliver an impactful, stimulating and inclusive programme of opportunities (including peer to peer) for RSA Fellows in the Midlands and East of England.

We’re looking for someone who has demonstrable knowledge of and interest in participatory engagement. You will be a creative problem solver, experienced at helping turn people's ideas into action, managing diverse networks and be passionate about engaging citizens in the process of change. You will be a self-starter with the ability to develop collaborative working relationships with people from a diverse range of backgrounds, professions and interests. The ideal candidate will have a keen interest in the RSA’s key research programmes.

To find out more about this role, please visit our website.

About Us

We are the RSA.  The royal society for arts, manufactures and commerce.  We’re committed to a future that works for everyone, a future where we all can participate in its creation. With over 250 years of heritage in making significant social impact, we bring together, our rigorous research, proven change process, influential ideas platforms and our global community of over 30,000 problem solvers united in a desire to deliver solutions for lasting change.

To achieve this, we ask everyone – our staff, our Fellowship, our collaborators, our partners and wider society – to commit to our values and world view, and strive to achieve genuine positive impact in our lives. This isn’t something we can achieve overnight. But we are asking you to join us all on this journey. The commitment you make now, is a commitment to be with us, to shape us, to challenge us, and to stimulate us all, to find better ways of thinking, acting and delivering change.

It represents the pact you sign when you join us. A pact that represents everything we do, every decision we make, and every action we take.

And it represents how we act. In a way that represents out values, with rigour and proven processes. A relentless spirit. Open minds, and an open door.

We bring to life out Commit to Impact brand idea through every organisational touchpoint, so we can ask everyone who interacts with us: will you?

We invite you to be part of this change. Join our community. Together, we’ll unite people and ideas to resolve the challenges of our time.

We offer great benefits, including 29 days holiday (plus bank holidays), additional wellbeing allowance, free fellowship throughout employment and lots more!

Apply

In order to apply, please click ‘apply for this job’ on our recruitment page and submit your CV. You will also be required to answer a series of questions. You do not need to submit a cover letter.

Please submit your application through the RSA website. We cannot accept applications via email. All applications will receive an automated response.

The closing date for receipt of applications is 9am 15 March 2021. Interviews will be in the week commencing 22 March. A second interview will follow in the week commencing 29 March if you are successful in these initial stages, to be arranged on a 1:1 basis.

Please note that we cannot accept late, incomplete applications, and we can only consider candidates who apply through the online application process.

Team Leader (Employment Advisor Teams) WHP JETS

£26,250 - £31,250 per annum

37.5 hours per week, permanent

Ref: 21934

Location: Home based with the potential to do some face-to-face activity post COVID-19

Working across – Central England CPA 1 geographical areas include: Bedfordshire & Buckinghamshire, Northamptonshire, Lincolnshire, Leicestershire, Staffordshire, Walsall and Wolverhampton, Birmingham, Herefordshire & Worcestershire

The Shaw Trust, in tandem with government and the broader employment support community across the UK is working hard to make sure we support as many individuals as possible to get and keep a job. We believe that everyone who needs help and support to attain their employment goals should be able to access it as soon as possible and that support should reflect their individual needs.

To help us in this mission we are looking to expand our employability services and looking for Team Leaders to work on our DWP Work & Health Programme Job Entry – Targeted Support (WHP JETS) Programme.

The WHP JETS Team Leader role is integral to the success of our employment programmes, to ensure our staff integrate in multi-disciplinary teams and work together to provide regular, high quality support to participants. The role requires an engaging, empathetic and motivating individual, with the ability to support staff to achieve day-to-day performance. The Team Leaders will develop and maintain effective relationships with key stakeholders and ensure the effective management of staff caseloads in a fast pace environment.

This role is perfect for individuals with proven leadership skills and experience of leading and supporting customer focused teams. The successful candidate will have excellent interpersonal skills, a solution-focussed approach, target driven and be highly organised.

Reporting to the Regional Delivery Manager, you will be responsible for managing and assisting the Regional Delivery Manager in the day to day management and support of the teams.

Shaw Trust operates on a national level with over 2,000 staff and 1,000 volunteers. We work with the government, local authorities, combined authorities, health service providers, employers, and other stakeholders – including the Education and Skills Funding Agency, Department for Work and Pensions, clinical commissioning groups and NHS Trusts.

The ideal candidate must have an understanding of the local and regional labour market and employment issues within Central England regions of Northamptonshire, Bedfordshire, Buckinghamshire and able to maintain an up-to-date working knowledge of the benefit system and entitlements.

The ideal candidate will need to be inclusive and embrace our culture and values, putting those we serve at the heart of everything we do. You will consistently deliver high quality services to support our communities and beneficiaries.

Benefits

• Competitive Salary
• Enhanced Pension Scheme after 6 months
• Life Assurance x 3 of your salary
• Enhanced annual leave

For further information and to apply online, please visit our website via the button below quoting the reference number 21934.

Closing date: 8 March 2021.

Shaw Trust reserve the right to close this vacancy early if sufficient applications are received.

Shaw Trust is committed to a policy of equality of opportunity and inclusion. We are Disability Confident Leaders, support the guaranteed interview scheme and use of the government’s Access to Work scheme. Living our values, we are keen to reflect the diversity of UK society at every level within our organisation. We welcome applications from all sections of the community including from people with lived-experience and/or knowledge of disability or social exclusion. If you have accessibility requirements and would like information in a different format, please contact our HR Service Centre to make alternative arrangements.

This is a full time post providing administrative support predominantly to the Grants function at University Hospitals Birmingham Charity (‘UHB Charity’), the official NHS Charity for the four hospitals of University Hospitals Birmingham NHS Foundation Trust - Queen Elizabeth Hospital Birmingham, Heartlands Hospital, Good Hope Hospital and Solihull Hospital.

UHB Charity is dedicated to improving the experience of patients, their families and the staff who care for them.

The Charity raises funds to support patients of the four hospitals by providing new and innovative equipment, funding research and supporting patient and family welfare projects.

The Queen Elizabeth Hospital Birmingham in particular has a world class reputation, and specialises in cancer treatment, organ transplantations and trauma care. It is also home of the Royal Centre for Defence Medicine, where the UK’s military patients are treated.

Heartlands Hospital has a specialist neo-natal unit and very busy children’s and maternity units.

Good Hope Hospital and Solihull Hospital serve the towns of Sutton Coldfield and Solihull.

The post offers flexible working from home and the opportunity for office working at any of our four hospital sites as suits the job holder and line manager.

The Administration Assistant - Grants will work closely with other members of the hospital charity, in particular the Office Manager and Charity Chief Executive, to efficiently administer the grant making programme for the hospital charity.

Working as part of a team the post holder will have specific responsibility for accurate inputting of charitable orders, checking suitability of grant requests, correspondence with suppliers and procurement teams.

The post holder will also learn how the Charity proactively seeks feedback on its grant programme, and will be actively involved in sending out and obtaining grant review forms and passing on interesting case studies to the Charity’s communications team.

Working as part of a team the post holder will also be involved in accurate data inputting of donations, fundraising and Gift Aid claims and correspondence with donors and fundraisers.

This role would suit someone looking to gain experience in a grant making organisation

Fixed term contract until 31st December 2021 (maternity cover)
Flexible location with occasional travel to Manchester, Birmingham or Sheffield

Closing date: 14 March 2021 at 11:30pm

Are you a customer-focused individual with recent experience of providing specialist level debt advice? Then join Shelter as a Specialist Debt Adviser supporting client-facing debt advisers with their complex casework, contributing to resources and helping us to influence the debt advice sector.

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.

About the Team
Our Specialist Debt Advice service works with front-line debt advisers based across England & Wales, providing support with their complex case work. The service currently operates between 9-5 Monday to Friday, with advisers offering live support to clients on a rota basis throughout the week. We are expanding the availability of our service and now need to recruit additional Specialist Debt Advisers, some on a permanent basis and some on fixed term contracts which may become permanent depending on the outcome of the contract re-tender due early 2021.

About the Role
As a Specialist Debt Adviser, you'll be responsible for handling phone and email enquiries to the service, using diagnostic questioning to fully establish the caller's enquiry and providing detailed and timely responses. We'll also rely on you to identify and act upon any emergency enquiries and prioritise your workload accordingly. Helping our Team to produce written and on-line content and provide service users with the latest developments in debt regulation, policy and good practice will be important too.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About you
You're someone who champions user-focused advice and who can take complex language and processes and make them easy to understand for professional advisers and other audiences. You'll need excellent all-round understanding of debt advice, with experience of contributing to, and producing, written and on-line resources, including guidance documents, webinars and attendance at networking events, providing services users with the latest debt regulation, policy and good practice. What's more, you have good typing skills and proficiency using Microsoft office applications and case management and reporting systems.

Benefits
We offer a wide range of benefits, including 30 days of annual leave (pro rata), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We're here so no one has to fight bad housing or homelessness on their own.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

We are the charity who look after and bring to life 2,000 miles of waterways across England and Wales, because we believe that life is better by water. Every role across the Trust plays its part in transforming our canals and rivers into spaces where local people want to spend time and feel better, bringing wellbeing benefits to millions.

The role of the Engagement Manager is to support the Trust‘s objectives of increasing brand awareness, gaining wider public and institutional support and delivering health and wellbeing outcomes. They will enhance and promote the work of the Trust in the West Midlands Region, building stronger relationships with communities living in and around the waterway.

There will be a focus on building community capacity and new relationships with partners. The role will help develop our wellbeing offer in communities near Commonwealth Games 2022 sites. Creating new and exciting volunteering opportunities linked to the games will be a priority for the role, supporting the organisation to provide a world class canal network.  

We’ve staff and volunteers doing some amazing work across the region and have fantastic stories to tell about the difference they are making. 

Location

This role is formally based from our Birmingham offices, however our teams continue to work from home currently whilst social distancing restrictions remain in place. It is important that applicants are able to work from their home location until we are able to safely return to our Birmingham based offices/HUBs.

DBS

This job involves regulated activity with children and adults at risk as defined by the Protection of Freedoms Act 2012. Therefore, an Enhanced Criminal Record check will be undertaken by the successful candidate prior to employment.

Knowledge, Skills/Qualifications & Experience

Responsibilities

This role will require extensive experience in the engagement field and the applicant will need the skills to manage relationships with external partners and community groups. The core aspect of the role will be to develop relationships to deliver increased local engagement and activity within communities around the region.

• Work with external partners and internal colleagues to develop and deliver against the strategic programmes and targets.
• Build capacity across the region to increase the quantity, quality and diversity of our community engagement offer.
• Support the Trust’s strategic goals by identifying, shaping and placing news stories in target media - contributing to the delivery of 220 episodes of Trust media coverage per month, of which more than 80% is positive. 
• To coordinate activities and opportunities with enterprise managers to identify appropriate regional funding.
• Identify and develop strong working relationships with key partners across a range of organisations to ensure participants and beneficiaries are genuinely reflective of local communities.
• Develop new and innovative volunteering opportunities in communities across the region.
• Aid the delivery of agreed campaigns, including initiatives such as our Plastics campaign, Share the Space as well as our Water safety campaign. 
• Contribute to the development and delivery of the Lets activity programme.
• Actively participate in regional forums to encourage a wider understanding of and take up of media opportunities.
• Lead on specific public facing events that aim to raise the profile of the trust in the region.
• Comply with Canal & River Trust’s Health & Safety policy and defined standards at all times. 

Background/Experience

Essential; 

• Educated to degree level, or equivalent, ideally in a relevant discipline.
• Experience and knowledge of delivering community programmes with direct experience of shaping strategies and proven track record of delivery.
• Experience of contributing to the creative development of new ideas, strategies, and stories as part of wider teams. 
• Partnership development and relationship management.
• Experience in building community capacity.
• Proactive, engaging and innovative.
• Strong people skills and ability to build networks.

Desirable; 

• Experience of voluntary sector, not for profit or customer focused organisation.
• Experience of leading on delivery of and supporting national campaigns. 
• Knowledge or experience of working with communities located around the West Midlands canal network.
• Volunteer experience, either in a personal capacity or supporting others.
• Experience of organising public facing events.

What We Offer

At the Trust we care passionately for our waterways, and as importantly, for those who look after and use them. We strongly believe that a diverse workforce brings with it a diversity of ideas, thinking and ways of working which enhances what we do as a Trust.

In addition to your annual salary we offer a Car Cash Allowance, competitive contributory defined contribution Pension scheme arrangement, and numerous other employee benefits which can be found on our website..

We are striving to represent the diverse communities that we are a part of. All candidates will be treated on the basis of their merits, skills and abilities and solely by being assessed against the requirements for the job. Many of our vacancies can be considered for people who wish to work flexibly, job share or part time. 

Programme Manager

We have an exciting opportunity for a Programme Manager to implement and manage the project delivery of a dedicated women’s Gambling Addiction Treatment Centre.

Position: Programme Manager

Location: West Midlands and surrounding area (Regular travel will be required once travel restrictions are lifted)

Salary: £35,000 per annum

Hours: Full Time

Contract: Fixed term for 12 months may become permanent subject to funding

Benefits: 28 days’ annual leave, 6% pension contribution, flexible and remote working opportunities, occupational sick pay, eye care vouchers.

Closing Date: 26th March 2021 - Applications will be monitored and the role may close if enough suitable candidates apply.

About the Role

The Programme Manager will project manage the delivery of a £1.35m (funding over 3 years) project to create and implement a residential women’s treatment programme and centre.

Working with key Stakeholders (Clinical Services, Operations, Finance, HR, CEO, External Partners (including Funders) to:

• Create and manage the project delivery plan ensuring the attached project phases are achieved, provide regular project updates and reporting
• Provide clear reporting structures to Funders
• Manage budgets, tracking payments and invoices and controlling costs
• Sourcing a location and property for the treatment centre
• Create and commission a gambling addiction referrals process and treatment programme specifically for women
• Develop, review and revise operating procedures for the treatment centre
• Ensure Health, Safety, Environment and Quality is considered during the development and implementation of the treatment centre 
• Recruit and on-board a high performing team to work at the centre

About You

As Programme Manager, you will have effective line management skills with a management qualification at Level 3 or above and experience of working in the charity or Not for Profit sector. 

You will have experience of:

• Developing and implementing a residential service or can demonstrate ability to do so
• Working in a health and social care environment (e.g. residential, mental health, substance misuse, housing)
• Case management with an understanding of risk, incident and safeguarding management and processes
• Setting, managing and controlling budgets

You will have a strong understanding of working with a complex Stakeholder audience and strong project reporting skills.

About the Organisation

This registered charity has nearly 50 years’ experience in providing residential support and treatment for people who are severely addicted to gambling. They provide advice, education and high quality innovative therapeutic support to problem gamblers and those affected by gambling, through residential, online and outreach services.

The charity is an equal opportunities employer and welcomes enquiries from everyone and values diversity in its workforce.

You may have experience in areas such as Programme, Programmes, Service, Services, Treatment, Gambling, Addiction, Treatment Programme, Treatment Centre, Policy, Residential Service, Residential Services, Programme Manager, Programme Lead, Health, Social Care, Care, Vulnerable Adult, Mental Health, Substance Misuse, Housing, Case Manager.