Volunteer Coordinator (South West)

(Ref:  SUS3308)

£27,804 per annum pro rata

37.5 hours per week

Base: Home working with travel to the Bristol Office as required.

About Sustrans

Our vision and mission have never been more relevant. 

Across the UK, governments are pledging investment and action on walking and cycling.

We are working together to make a real difference - creating places where everyone can live and travel happily and healthily, and where nobody is excluded.

Our work wouldn’t be possible without the commitment and dedication of our colleagues.

We are proud of our employee net promoter score, being in the top 20% of all employers across all sectors in the UK, due to our energised, friendly and motivated workforce.

Join Sustrans today and help us get things done, together!

About the Role

Volunteering is fundamental to the way Sustrans works.

Our new five-year volunteer strategy reflects how important a diverse network of people, giving their time in support of our goals, can help the charity make a difference in towns and cities across the UK, as well as to the National Cycle Network.

We now have an excellent opportunity for you to join the movement and make a difference as one of our Volunteer Coordinators!

Leading the South volunteer support service to deliver volunteer initiatives, you will create and implement a vibrant volunteering offer which includes celebrating the diversity of users on the National Cycle Network.

You will also ensure that we implement procedures and best practice in recruiting, motivating and supporting a diverse range of volunteers.

About You

We are looking for somebody who can engage, inspire and influence volunteers.

Somebody with experience of planning, organising and running volunteer and public events.

Somebody with the ability to represent and promote Sustrans to external agencies, supporters, volunteers and the general public.

So if this sounds like you, and you’re committed to the promotion of sustainable transport, apply today!

This is a fantastic opportunity to join a team where you can make a big impact and where we value the contribution and expertise of everyone.

What we Offer

Wellbeing

• 26 days’ leave per annum plus bank holidays for full-time working
• Ability to buy an extra week of annual leave (pro-rata for part-time staff)
• Staff volunteer days
• 24/7 free, impartial and confidential support service
• We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes

Financial

• Group Personal Pension scheme with a 4% or 5% of basic salary contribution being matched by Sustrans
• Bike, computer and season ticket loans
• Discount benefits

Family Friendly

• Enhanced maternity and paternity pay
• Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)

Travel

This role will require travel to and work in locations throughout the South West (and potentially other parts of the South) as necessary to undertake projects on behalf of Sustrans.

Equality, diversity and inclusion

Sustrans is committed to reducing inequality, valuing diversity and enabling inclusion.

We actively encourage applications from people from all parts of the community, particularly where we are under-represented. Currently, this includes people who identify as having a disability, and those from Black, Asian and minority ethnic groups.

Interviews

Closing date for the receipt of completed applications is 9am on Monday 2 August 2021.  Interviews will take place via MS Teams on Monday 9 August 2021.

Location: Cardiff office or home-based
Hours: Part-time, 21 hours per week
Salary: £27,856 per annum pro-rata
Home Working Allowance: £390 per annum pro-rata
Benefits: Read more about what we offer on our website
Contract type: Permanent
Travel: Frequent travel will be required across the region
Closing date: 2 August 2021

Summary

We are looking for an enthusiastic and proactive individual to join our Wales team as Senior Regional Services Co-ordinator, covering South East Wales. The role will contribute to the development of our unique CWTCH Cymru project (Communities with Touchpoints Can Help) to strengthen our community focus and ensure no one faces arthritis alone.

This new, exciting position is for someone who has excellent interpersonal and communication skills and can lead and motivate people. You will be joining a growing team who are passionate about providing high quality services to people with arthritis across Wales. Versus Arthritis wants to involve people at scale, increase the recognition of arthritis and maximise our impact for people with arthritis. We have ambitious plans for growth in Wales and this is an exciting opportunity to make your mark in a dynamic evolving charity and make a positive impact on the lives of people with arthritis across Wales.

About the role

You will play an integral role in developing the CWTCH Cymru project which will deliver innovative local support models, empowering people with arthritis to be agents of their own health and wellbeing. As a key team member, you will play a pivotal role in working collaboratively internally and externally to deliver a seamless portfolio of services linked to our charity outcomes.

You will be responsible for providing clear and consistent line management support to a team of home-based staff as well as overseeing volunteer support within your region. In parallel you will be responsible for co-ordinating, shaping and delivering peer support, self-management and activity services for people with arthritis, as well as building strong positive relationships with communities across the region.

Due to the nature of our services, some evening and weekend working may be required.

Key requirements

Our ideal candidate will be someone who has excellent interpersonal and communication skills, along with the ability to lead and motivate people, with:

• An understanding of the third sector and health and social care landscape in South East Wales.
• An organised approach, ability to structure your days and manage competing priorities.
• Experience of managing staff that cover difference fields of work, including home-based staff.
• Experience of service delivery including performance reporting, budgeting and monitoring.
• Experience of working with volunteers.

There will be travel across the region and for team meetings.

In return, we offer a competitive range of benefits, a good work/life balance, excellent learning and development opportunities and a vibrant and friendly organisational culture.

How to apply

To apply you MUST submit:?

1. A completed application form, clearly demonstrating how you meet the key requirements and competencies set out in the job description and person specification for the Senior Regional Services Co-ordinator role.
2. Please include where you've seen this role advertised.

Email your completed application by 2 August 2021.

Interviews

Interviews expected to be held virtually via Teams: 11 August 2021

About us

Arthritis causes pain, fatigue and isolation for 17.8 million people in the UK every single day. It can impact on the ability to work, our relationships and take away our independence. We don't accept this.

We are Versus Arthritis. We are volunteers, healthcare professionals, researchers and friends, all doing everything we can to push back against arthritis. We're reaching out to everybody with the information and support they need, funding vital research and changing the way society sees arthritis. Together we'll keep running, researching, in?uencing, volunteering, advising, chatting, baking, listening. We won't stop until no-one has to tolerate living with the pain, fatigue and isolation of arthritis.

Join us and use your skills, knowledge, passion and energy to help us defy arthritis.

Read more about what we do, working for us and what we offer on our website.

Happy to Talk Flexible Working

Versus Arthritis is a Registered Charity No: 207711 and in Scotland No. SC041156.

Paid Job: Volunteer Development Assistant / Cynorthwydd Datblygu Gwirfoddolwyr (within the HR department)

Contract: Permanent & part time. 21 hours a week. (This could be 3 days or spread across Monday – Friday)

Pay: £20,000 based on a full time equivalent 35 hour week. (Pro-rata pay for the contracted hours is £12,000)

Location: You’ll be able to work from home and make occasional travel to our Cardiff City Centre Head Office

You’ll need to apply by the 4th August but be quick as we may close for applications early when roles are popular. We’ll hold our interviews on Teams for shortlisted applicants.

What’s Tenovus Cancer Care all about?

Our volunteers are the backbone of things here to help us make a future where anyone affected by cancer in Wales and beyond can have hope and live their best lives.

To do this we raise funds to operate our mobile cancer treatment units, run our oncology nurse led Support Line, offer benefits advice to those affected by cancer, combat loneliness through telephone befriending and lift people’s spirits and sense of community through our Sing With Us choirs.

With around 60 shops and an online sales business our retail teams are boosted with volunteer support to keep the tills ringing, sort our stock and tell our customers in the community all about ‘US’.

So, we’re all about community, raising funds and awareness and developing relationships to care for people affected by cancer and make positive change and give support.

What’s the job?

It’s a first line connection role between our shops, warehouse and volunteers. You’ll be super busy on the phone and computer answering questions and guiding people on our policies and procedures and auditing.

There’ll be data and admin stuff to do like using spreadsheets and databases with reports to run as well as other admin activities such as posting volunteer role adverts, keeping files orderly, things organised and managing emails and applications.

You’ll also have a hand in putting recruitment campaigns together and running them, dealing with applicants, supporting training as required and promoting us externally. You’re part of the HR & volunteer team in delivering our strategic focus and involving our volunteers in it. So, naturally you recognise the value of engagement, inclusivity and diversity in everything we do and love the sound of a busy and varied part time HR job.

To do well in this you’ll need to be a creative thinker and problem solver with the ability to think logically and respond to things as they come in. This could mean someone enquiring about volunteering opportunities, dealing with a low-level complaint or supporting our Volunteer supervisors when they’re recruiting or managing the day to day things.

We work with external partners too so relationships and being comfortable working in a busy environment with lots of different people is something you’re good at. Volunteering spans all departments so sometimes you’ll need to help in other areas as we’re a close-knit team. Most of the job’s on the phone and computer but there may be times when you’ll get out and about too when we can attend events and fairs.

We’ve got big ideas and ambitions so if you’ve got the spirit, experience and right attitude to match our values we’d love to have you on board.

The Staff benefits of joining ‘US’

Our roles are popular with candidates because we’re a local employer with a good reputation working for a cause people are passionate about.

We’re hardworking and we love what we do. We also offer great benefits which include (pro-rata for part-time roles): 

• Agile working
• 35 pro rata’d days holiday per year (including bank holidays) increases with length of service and you can buy extra days
• Occupational sick pay
• Contributory pension scheme
• Family friendly policies
• Staff volunteer day
• Chance to develop leadership and management skills in recruiting and working with volunteers
• A plush Cardiff City centre Head Office

The small print stuff

• Check out the Job Description and Person Specification and send us your CV by applying now through the Tenovus Cancer Care website

Check out our Job Description and Person Specification to see if we're a match and apply with your CV on the Tenovus Cancer Care website.

• For more information or assistance during the application process, please contact the Tenovus Cancer Care People Team

• Tenovus Cancer Care is passionate about equality and diversity.  As part of our cultural commitment, we welcome applications from all backgrounds and sections of the community. With Disability Confidence important to how we support and inspire people we welcome applications from people with a disability and will adjust our recruitment processes where we can.

• Because we have a lot of applications for our roles, we’re not able to provide feedback to candidates who aren’t progressed to interview stage. Sometimes we may also need to close the vacancy for applications early due to the popularity of our advertised roles

• We’re committed to being transparent about how we collect and use data and to meeting our data protection obligations and you can find full details about this in our Job Application Privacy Notice on our Work for us page on the Tenovus Cancer Care website

School of Hard Knocks works with unemployed adults and school children at risk of exclusion to give participants the tools to improve their lives. We are looking for a driven and passionate invidual to join our Welsh Team as Schools Manager.

SOHK's work is principally achieved by teaching a strong set of values, attitudes, behaviours and skills. Physical activity and class-based session are combined to teach, demonstrate and impress the key messages. Based in South Wales, SOHK’s Schools manager Cymru is a role that will provide excitement, challenge and a huge sense of purpose for the right candidate. Working as part of our Cymru team, you will focus on the quality and growth of the schools programme in Wales. This will include managing the schools team through a period of growth, maintaining excellent relationships with new and existing schools and securing new partnerships year on year. You will also support the team in the delivery of the programme supporting participants to navigate challenges in their lives and help them reach goals.

Key Responsibilities

• Working with the SOHK Cymru team to execute School of Hard Knocks for Schools courses in South Wales. This involves simultaneous project management and group facilitation/coaching roles, as well as mentoring participants
• Line management of our Schools delivery team in line with SOHK culture, values ad behaviours
• Working with teachers and school staff, ensuring their satisfaction and working towards securing a following year’s contract
• Selling the schools programme to new schools - ensuring SOHK has an excellent reputation within the education sector in Wales
• Manage the monitoring and evaluation of the schools programme, report writing, admin and data input - making sure all records are accurate and timely
• Using your creativity to drive ever-improving standards of delivery; using self and peer-review systems to improve your ability to help participants
• Reporting on progress against targets, capturing monitoring and evaluation data and assisting the charity’s communications and fundraising teams by providing case studies, testimonials and media from courses

Essential Skills & Experience

• Experience of managing dynamic teams during a period of growth
• Previous successful delivery of coaching, training or schools programmes, preferably with hard-to-reach groups
• First class communication and facilitation skills
• Experience of impact reporting
• Passion for sport and social inclusion
• Excellent project management and administration skills
• Demonstrable ability to steward partnerships or client relationships
• Experience of using impact measurement tools to capture data and report to other stakeholders
• The ability to communicate through the medium of Welsh (desirable)
• Full driving licence (desirable)

Person Specification

• You will be extremely driven and passionate to deliver the charity’s objectives, in line with its values of Integrity, Excellence, Empowerment and Commitment.
• You will set standards in your own delivery, being meticulous in your preparation and reviews.
• You will be able to challenge people constructively.
• You will be highly motivational, full of enthusiasm and positive energy and a great role model to those on our courses.
• You will care passionately about the success of our beneficiaries and support them to realise their potential.
• You will be highly organised with good attention to detail, able to not just follow process but to develop what is already in place and constantly improve delivery.
• You will be someone who naturally sets high standards and will ensure that course targets are met and exceeded!
• You will have a growth mindset, always ready to accept new challenges.

Salary & Benefits

• Permanent contract with a salary of £32,000 gross per annum
• 3% employer pension contributions
• Generous paid leave allowance of 25 days plus bank holidays.
• Dynamic, entrepreneurial working environment with flexible approach to working hours and locations where possible.
• The chance to influence and become part of a growing charity with a huge future. As SOHK grows, so can your role
• Work with some great and energised people. There is a phenomenal feeling of positivity and drive within the organisation
• The opportunity to influence the charity’s agenda in Wales, building an outstanding team and growing our influence
• We value our staff’s wellbeing! We have a wellbeing pack, wellbeing ambassadors, you’ll receive wellbeing supervision and, if required, will have access to an external counsellor

Application Process 

• The deadline for applications is 12 noon on Friday 30th July
• Preferred start date is Monday 6th September
• Disclosure and Barring Service check will be required for successful candidates and the job is dependent on suitable references

£22,500 - £26,501 p/a (please note successful candidates should expect to be appointed at the starting point of the salary scale and consideration may be given to a higher salary depending on the experience of the individual)

Full-Time (35 hrs p/w) - Fixed-term contract until 31st May 2022 (with possible extension to September 2022)

Supporting clients across Cardiff/Newport/Vale of Glamorgan

Ref: ENC-212

The Project has been supported by the European Social Fund through Welsh Government.

Are you a proactive, target-driven and highly organised individual with extensive experience of careers coaching and successfully supporting disadvantaged people into sustainable employment?

If so, join St Giles as an Employment Navigator, where you will take the lead on the day-to-day delivery of our ATLAS project – an exciting one-year ESF-funded project which aims to support low-skilled, unemployed individuals who have previously offended, or who are at risk of offending. It will provide person-centred employment support and training towards a career in the support and advice and guidance sector.

About St Giles

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others. 

About this exciting opportunity

As our Employment Navigator, you will be responsible for the delivery of the ATLAS Project, which will include ensuring compliance with the terms and conditions of the Active Inclusion funding and proactively developing the project and building the number of project participants and partner organisations we work with.

You will also identify, recruit and induct suitable participants for the project and provide comprehensive person-centred employment support to project participants based on their personal goals and needs. This will also involve developing and delivering relevant group and one-to-one training sessions to enhance each client’s employability and professional understanding (related to the support sector). Successfully supporting clients to achieve a number of positive outcomes, including to enter work, volunteering or further education opportunities in the advice and guidance sector, is also a key aspect of this role.

What we are looking for:

• Proven experience supporting participants to access employment, training, and other specialist support
• Strong experience of developing and delivering effective training
• The ability to engage and build positive relationships with partners, employers and other beneficiaries
• A relevant qualification in training, mentoring, or careers guidance or demonstrable work experience
• Sound knowledge of issues facing clients the ATLAS Project supports
• An understanding of the support, advice and guidance sectors
• Excellent interpersonal, relationship-building and communication skills, both verbal and written

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, access to clinical supervisions, season ticket loan and much more.

For further information, or to apply, please visit our website via the ‘Apply’ button.

Closing date: 11pm, 29th July 2021. Interviews: 4th August 2021.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

LOCATION: London, Cardiff, or remote within UK. (currently all our staff are working at home and can attend offices on an optional basis. This situation is likely to continue until at least January 2022)

We are looking for a proactive administrator to step into the role of HR and Operations Assistant in a maternity cover role. This is a great opportunity for someone interested in developing their knowledge of HR, finance and operational processes to put their skills to good use within our small, friendly charity.

This is a very broad role providing support predominantly to the Human Resources Manager with a variety of HR administrative process. Being a small charity, the remit is very broad and also includes supporting with learning and development activities, facilities management and software systems, as well as providing administrative support across the wider team. The role also supports the Finance Manager with basic financial processing.

The ideal candidate will need to show strong administrative experience with the ability to successfully coordinate different projects and timescales simultaneously. For example, you may be supporting some internal communications at the same time as responding to requests for invoices with a recruitment deadline looming. To achieve this you will need:

• Knowledge of the main HR processes
• Excellent attention to detail with a high degree of accuracy
• Good organisational skills with a flexible mindset for changing priorities
• Good knowledge and experience of using word-processing, spreadsheets, email software and other software packages, as well as supporting online meetings

Note: Covid-19 restrictions permitting, Elrha’s staff are usually based at our offices in London and Cardiff. While the preference is for the HR and Operations Assistant to be able to work in one of these locations, remote working may be possible for the right candidate.

Elrha is a global charity that finds solutions to complex humanitarian problems through research and innovation. We fund and support projects that go on to shape the way in which people across the world are supported during a crisis. We are based in the UK, but our roles have a global reach. We’re an established and respected part of the humanitarian community, working closely and meaningfully with our fellow networks and actors to make change happen. Elrha is a wholly owned subsidiary of Save the Children.

To apply
If you feel you have the skills and experience we’re looking for, please review the full job description for further details. Please ensure you tailor your CV to highlight appropriate skills and experience to the role and provide a personal statement (500 words maximum) to explain how you feel you meet the requirements of the role and why you feel this is the next career move for you. We look forward to hearing from you.

We are committed to the safeguarding and protection of vulnerable people in our work.  This post is subject to a range of vetting checks including a criminal records disclosure.

We recognise the positive value of diversity and promote equality, and are committed to improving employment opportunities for minority groups. We welcome and encourage applications from people of all backgrounds, particularly from Black, Asian and Minority Ethnic (BAME) and disabled candidates, as BAME and people with disabilities are currently under-represented throughout our work. We also welcome applications from LGB and Trans, and non-binary candidates. 

Closing date: 15 August 2021
Interviews: Week commencing 23 August 2021

Agency Caseworker - Bridgend

Salary: £23,388-£25,901

Hours: Full-time 37 Hours a week (Monday-Friday)

Holidays: 25 Days (plus bank holidays)

We are seeking a highly organised, enthusiastic and a confident communicator, with a commitment and empathy to the housing needs of older people living in the community.

The post holder will work closely with housing, health and social care professionals as well as third sector organisations in order to support older people to remain living independent in their own homes. This will include visiting older people in their own homes and helping to improve their home environment by providing a range of adaptations, repairs and home safety interventions that will help prevent the risk of falls and accidents in the home and improve their long term independence and well-being.

A key part of the role will also include providing advice and practical support in relation to accessing welfare benefits, housing grant-aid, heating grants and charitable funding as appropriate. The post holder will also need to have a good knowledge and experience of welfare benefits, older people’s rights and entitlements and will have worked within a housing related service or social care setting.

A full driving licence is essential and the post is subject to a DBS check paid for by the Agency.

To apply, please email Olga Woolfenden for an application pack. (CV’s will not be considered – please complete the application form in full).

Closing date for applications is 12 noon on 6 August 2021

Interviews will take place on August 13th 202

The role

An exciting opportunity has arisen to join a lively, dynamic and driven fundraising Events Team. Over the last decade, Breast Cancer Now has built up a strong events function, with community and events currently accounting for nearly a quarter of the charity’s overall voluntary income.

We are now looking for an Events Officer to play a key role within the team, leading on the delivery of our varied portfolio of challenge events, currently comprising of running events, triathlons, cycling events, overseas and UK challenges whilst playing a key part in the team to drive Breast Cancer Now forward as the go-to for challenge events.

This past year has been incredibly challenging within the charity events sector, with many of our events on hold until social distancing measures ease. At Breast Cancer Now we have worked hard to still create and deliver meaningful fundraising events for our supporters, and are now excitedly looking ahead to a busy events season.

About you

We’re looking for someone with a real drive and a passion for charity events fundraising.

You will be delivering your own portfolio of events including recruitment of participants, development of supporter journeys and stewardship communications to meet net income and supporter retention targets.

We are a dedicated team with our supporters at the heart of what we do, if you have experience and interest in delivering events and building relationships with supporters then this could be the role for you.

About us

We’re Breast Cancer Now, the charity that’s steered by world-class research and powered by life-changing care. We’re here for anyone affected by breast cancer, the whole way through, providing support for today and hope for the future.

We’re that trusted friend that people affected by breast cancer turn to for caring support when they need it most. The expert authority on breast cancer research who is making breakthroughs and driving forward progress. And a vehicle for change, acting now to make sure anyone affected by breast cancer gets the best possible treatment and care.

We believe that we can change the future of breast cancer and make sure that, by 2050, everyone diagnosed with the disease lives – and is supported to live well. But we need to act now.

Please note that currently Breast Cancer Now is following Government guidelines regarding working from home. Although the role is office based, at present the expectation is that once restrictions are eased, we will follow a blended approach between office and home working. Our offices are based in London and should you have any queries with regards to this please contact us in the first instance.

Breast Cancer Now is an inclusive employer committed to developing a diverse workforce.

Closing date Wednesday 28 July 2021 at 9:00am

Interview date Virtually, via Microsoft Teams on Monday 2 August 2021

We have several opportunities available across South Wales, Gwent and Dyfed Powys. Please note secondments will be considered.

Ref: PWW-214

Are you a highly effective, proactive and inspiring individual who is passionate about making a difference? If so,
St Giles is looking for an experienced Coach to provide centred support to a caseload of service users.

About St Giles and the St Giles Wise Partnership 

St Giles is an award-winning social justice charity using expertise and real-life past experiences to empower people who are not getting the help they need. People held back by poverty, exploited, abused, dealing with addiction or mental health problems, caught up in crime or a combination of these issues and others. We show people there is a way to build a better future for themselves and those they care about and help them create this through support, advice, and training.

The Wise Group is a leading social enterprise working to lift people out of poverty. As an enterprise, we build bridges to opportunity for the most vulnerable in our society. Our team does this through mentoring support, employment, skills, and energy advice.  St Giles and The Wise Group came together to form a partnership with the aim of supporting the Probation Resettlement reforms by offering a high-quality service underpinned by staff who have lived experience and cultural competency. As a result, we have been awarded contracts to deliver Personal Wellbeing Services for North and South Wales. These services will involve a range of support to community offenders and prison leavers including families, emotional wellbeing, lifestyle and associates and social inclusion (including meet at the gates).

About this exciting opportunity

Our successful candidate will provide person-centred support to a caseload of service users who will either be serving community sentences or being released from prison. You will create a safe and trusting environment, using trauma informed practice to successfully facilitate a supportive and constructive relationship with service users. Developing and maintaining positive working relationships with external agencies including Probation, Prisons, partners, and others who will assist in achieving prescribed outcomes for service users is a key element of the role.

To secure this role, you must have:

• Experience of working within male adults in the criminal justice system whether in the community or in prisons
• Experience of engaging successfully with challenging people, for example people who have complex needs, people who are reluctant to discuss their needs, and people who are angry and confused
• Knowledge and understanding of the requirements of managing a caseload including maintaining and updating records, remaining focused on action plan goals, and keeping to deadlines
• An ability to work sensitively with clients applying trauma informed strategies, actively listening and able to use a range of communication methods when providing information and support
• Ability to work resiliently under pressure, meet deadlines, work on own initiative and part of a team. 

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, access to clinical supervisions, season ticket loan and much more.

We positively encourage applications if you have previously worked on a client-led support project, have had personal adverse experiences such as homelessness, substance misuse, debt, involvement with gangs etc. This includes experience of the criminal justice system, having served a prison sentence, or still be serving a prison sentence in a prison.

If you require further information, or to apply, please visit our website via the ‘Apply’ button. 

Closing date: 11pm, 1st August 2021 (we do reserve the right to close this advertisement earlier if we receive a high volume of suitable applications).

Please note St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

Job Purpose

The Service Manager is responsible for the day-to-day management of Hafal’s ABUHB Recovery Service. To include monitoring, quality compliance and health and safety of the service, together with a key focus on continuous improvement and development in partnership with the Occupational Therapists and County Manager.

You and the team will provide tailored, recovery orientated one-to-one support for mental health service users, facilitating their transition and discharge from secondary care into the community. The focus is on promoting independence, recovery, and resilience, using a strengths-based approach which engages people as equals. The aim is for individuals to engage in and sustain mainstream activities, wherever possible in ordinary community settings, alongside other members of the community. The support provided will be for a time limited period of 8-12 weeks.

All staff will be embedded within multi-disciplinary mental health teams on the wards and in the community across Gwent. Working closely with occupational therapists and other multi-disciplinary team members, staff will support individuals who are identified predominantly through engaging on the Recovery Through Activity programme prior to discharge. You and the team will support individuals to build on the skills developed on the programme and to develop a personal plan, that can be supported into the community.

The service will be available Monday – Friday, 9am – 5pm, and will respond flexibly to both service and client need, where necessary providing services on evenings and weekends.

Service Manager Main Duties and Responsibilities

• Lead the staff team to deliver an exceptional service to all Hafal clients by demonstrating best practice through delivery.
• Direct line management responsibilities for members of the staff team, including allocation of staff locations, agreeing objectives, and setting out methods of working, providing Support and Supervision and Annual Appraisal.
• Ensure adequate staffing levels to support the capacity of the service.
• Ensure flexibility within the team to ensure all wards are covered.
• Identify staff training needs and liaise with the County Manager to ensure that the team have access to the appropriate training.
• Establish and manage effective working relationships and pathways with both statutory and non-statutory services and organisations within the Aneurin Bevan University Health Board area.
• Work in partnership with the County Manager to ensure that monitoring and reporting objectives are met, data is reviewed and evaluated to ensure the service is effective and accountable, and any changes needed to the delivery of our contract made quickly and with no disruption to the services.
•  Develop and maintain clear boundaries of your respective roles and establish clear lines of communication between you and the secondary care teams.
• Ensure adherence to all Health and Safety regulations, Quality Standards and best practice relating to the project
• Act in accordance with the provisions of the GDPR and Information Governance
• Working closely with the HR department, ensure the effective monitoring of sickness absence and performance management
• Participate in the recruitment of staff to maintain staffing levels which ensure optimal service delivery within agreed budget.
• Represent Hafal, internally and externally at local, regional, and national events; promoting its services and contribute to local, regional, and national Hafal campaigns, events and projects.
• To assist County Managers in identifying opportunities for additional and/or new delivery/services/projects; providing key local information & knowledge to inform the preparation of tenders and grant applications.
• To provide direct support to individuals referred into the service that may have varying levels of mental health need/diagnosis. Facilitating their ongoing recovery and engagement with the wider community.
• Encourage membership of Hafal

• To carry out all reasonable tasks commensurate with this post as directed by Hafal Management

21 Hours – Job Share

We have big goals over the next few years.

We’re going to be fighting for mental health in a way we never have before.

Together we’ll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve.

Will you join us?

This newly created role is a fantastic opportunity for a talented communications professional with a love of planning, project management and strategy development.

We're looking for a strategic thinker and good communications planner who can help us drive transformation in our communications and marketing. From project managing the development of our communications and audience strategies, to improving how we operate in order to become a truly anti-racist organisation, together with your job share you improve our planning and integration to ensure we have the most impact.

If you have excellent communications project management, planning and influencing skills combined with a can do and collaborative attitude we want to hear from you. With our ambitious new strategy and refreshed and bolder brand this is a fantastic time to join the communications team at Mind.

Closing Date: 8 August 2021

Mind reserve the right to close the vacancy to applications earlier, should we receive a high volume of strong candidates – therefore we encourage an early application.

This position will initially, in line with current and potentially future guidance, be based from home. Post lockdown this role will retain some flexibility but post holders will be expected to be in the office a minimum of two days thereafter (or more, depending on the arrangements of your team).

We value the power of diversity. We embrace the different perspectives that each of us bring. Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

We are committed to becoming truly anti-racist in everything we do and ensuring that all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.

Our strategy has becoming an anti-racist organisation right at the centre of our work.

Please refer to the Job Description while completing your application as candidates will be shortlisted based on how closely they match the criteria.

We are recruiting a Campaigns Officer to work closely with our partners and affected communities in Wales to influence policy and practice to the benefit of people affected by HIV and poor sexual health.

You will campaign for better sexual health provision, support for people living with HIV and an HIV Action Plan for Wales, and its implementation, as we endeavour to end new cases of HIV by 2030.

This will involve working with national and local politicians and lead civil servants to create better sexual health outcomes across Wales.

The role will be primarily home based, with some travel once COVID-19 restrictions have been lifted.

Department: People

Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented throughout Citizens Advice. We are a member of the race equality campaign at Business in the Community, the Prince’s responsible business network and are committed to improving employment opportunities for ethnic minorities across the UK. We also welcome applications from, LGB and Trans and non binary candidates. 
We have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in role profiles.

One of our strategic ambitions, articulated in our current strategic framework, is to advance equity, diversity and inclusion (EDI) across our service delivery and our advocacy. 

This role is in the EDI Team, which provides the strategic lead on the delivery of Citizens Advice EDI goals, across the organisation. The team aims to secure an equitable and inclusive service for all clients, staff and volunteers.

In this role, you can expect to contribute to our thinking and challenge the organisation to address equity disparities. You will work with internal and external stakeholders to share your EDI expertise and inform how projects or activities are delivered; and develop information and guidance to ensure that EDI is understood and advanced by colleagues across the service and the network of local Citizens Advice offices. 

As a candidate, you will have strong EDI expertise and knowledge, and a track record of applying this to help advance EDI in a relevant context.

There is a possibility of the role being extended or to be made permanent - to be confirmed. 

Closing date: 04/08/2021

Victim Support, South Wales Victim Focus is looking for a full-time Victim Focus Business Support Administrator based in Rumney, Cardiff.

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System.. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

South Wales Victim Focus serves diverse communities, many of whom experience a range of barriers that may impact on their ability to cope and recover from what they have experienced. These can include financial distress; social isolation; reduced mobility; mental and physical health issues; substance use and lack of opportunity. South Wales Victim Focus aims to identify what matters to service users and empower them to take control of their journey. The nature of service required will vary depending on individual circumstances and will range from short term intervention to deal with specific issues to more regular on-going interventions addressing a range of needs and/or supporting individuals through a lengthy criminal justice process.

The purpose of this role is to provide administrative support to the South Wales Victim Focus Service.

The post holder will work within a team of staff and volunteers, with the main functions of their role to manage the day to day administration of the service and to ensure up to date and accurate recording of all information. Assistance with the volunteering recruitment as well as marketing and advertising the service across South Wales.

The ideal candidate will have a can do attitude and be ready to use their initiative to support a busy and evolving service in their vision to help victims cope and recover from their experiences.

Victim Support offers competitive rewards and benefits including pension and life assurance, 25 days annual leave (pro-rata), voluntary benefits such as season ticket loans, and the opportunity to play a key role in a national charity providing world-class services to victims and witnesses and being a vital force for change.

Applications should be explicit enough to provide good evidence against the shortlisting criteria, which are marked in the person specification as A. In order to apply, please create a profile in our website (jobs section), complete and submit an online application form.

If you have the drive to make a difference within an organisation which makes a difference we look forward to hearing from you.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks will be required

Victim Support is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe having a diverse workforce at all levels allows us to represent the communities we serve and connect better with people affected by crime. We believe this can be achieved through attracting, developing and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all communities and monitor the diversity of applicants to analyse if we are representative of the communities we serve in terms of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, age and socio-economic status. As part of our commitment to the Race at Work Charter we would particularly welcome applicants from BAME communities.