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Doing Good Recruitment is proud to be partnering with Cornerstone Place on the appointment of an Operations and Project Coordinator.
At Cornerstone Place, we are seeking an exceptional candidate to join our growing team at an exciting stage of our development. This is a rare opportunity to work directly alongside our Co-Founders, helping to build and scale a multi-award-winning social enterprise tackling one of the UK's most urgent social challenges: the shortage of genuinely affordable homes for people in the greatest housing need.
The role is offered on a permanent basis, with flexible remote working and occasional travel for partner meetings, site visits and sector events across England.
Who We Are
Cornerstone Place is a multi-award-winning social enterprise with a bold ambition to transform how social housing is delivered in the UK.
We exist because too many people lack access to safe, stable and affordable homes. Through our Impact First Social Housing® model, we create 100% social housing with 0% profit, ensuring homes and the long-term value they generate remain focused on social impact rather than financial extraction.
Working in partnership with local authorities, charities and asset-locked housing providers, we develop homes that are environmentally sustainable, designed for long-term community benefit and built to support the people who need them most.
As we enter our next phase of growth, we are looking for someone who wants to help build an organisation capable of creating lasting systemic change.
The Role
Working closely with both Co-Founders, the Operations and Project Coordinator will play a key and highly varied role across strategy, project development, partnerships, operations and organisational growth.
You will help progress new housing projects, support strategic partnerships, conduct research and analysis, contribute to thought leadership activity and assist in developing the systems and processes that enable Cornerstone Place to scale its impact.
This is not a traditional support role. It is an opportunity to become a key contributor within a small and entrepreneurial organisation, gaining first-hand experience of how a mission-led organisation is built while helping drive meaningful work forward.
Day-to-day, you might be researching a new housing opportunity, preparing briefing materials for local authority partners, supporting partnership development, analysing policy changes affecting the sector, attending meetings with stakeholders, or helping design and improve the internal systems and AI-enabled tools that support our work.
As your experience grows, you will be encouraged to take ownership of projects and workstreams, helping turn ideas into action and strategy into measurable impact.
We understand that the areas of focus are somewhat unique to Cornerstone Place and that finding someone with direct experience across all elements of the role is unlikely. As well as appropriate experience we will also be evaluating applicants based on a wider set of criteria. We are looking for someone with values aligned to ours, a demonstrable ability to learn and implement new skills, the right attitude and a desire to get behind our mission. Your supporting letter (see below) will be critical in this regard.
About You
You are intellectually curious, highly organised and motivated by the opportunity to tackle complex social challenges.
You enjoy moving between strategic thinking and practical execution, are comfortable working in environments where priorities evolve, and are proactive in identifying ways to create progress and solve problems.
We are particularly interested in people who demonstrate:
- Are motivated by creating meaningful social impact
- Enjoy learning quickly and adapt rapidly and apply new knowledge effectively.
- Can improve workflows and identify practical solutions.
- Can communicate clearly and effectively with a wide range of stakeholders.
- Use technology confidently to improve efficiency, insight and decision-making
You do not need previous experience in housing to be successful in this role. We are open to candidates from a wide range of professional, educational and personal backgrounds.
You may be an early-career professional seeking exceptional development opportunities, or someone looking to apply transferable skills to a role with meaningful social impact. What matters most is your potential, values and commitment to our mission.
Our Commitment to Equity, Diversity and Inclusion
Cornerstone Place is committed to equitable and inclusive recruitment. We actively welcome applications from all sections of the community, regardless of age, disability, gender identity, race, ethnicity, religion, sexuality or socio-economic background.
We believe diverse perspectives help create better solutions to complex social challenges and strengthen our ability to deliver meaningful impact.
We recognise that great candidates do not always meet every requirement listed in a job description. If this opportunity excites you and you believe you could contribute to our mission, we encourage you to apply.
How To Apply
We are partnering with Doing Good Recruitment on this campaign. Please click Apply to submit your up-to-date CV and a one page supporting letter following these guidelines.
In no more than one page, please outline why you would be keen to work at Cornerstone Place and what you could bring to the role. Where possible, please provide some examples across the following areas.
- Your motivation for creating meaningful social impact
- Enjoy learning quickly and adapt rapidly and apply new knowledge effectively.
- Improving workflows and identifying practical solutions.
- Communicating clearly and effectively with a wide range of stakeholders.
- Using technology confidently to improve efficiency, insight and decision-making
Using AI: We want to hear your authentic voice. If you use AI, it should only support clarity, flow, or correcting typos—not replace your own perspective. This is your opportunity to show your genuine motivation, passion, and real experiences
Recruitment Agency
1 - 5
We believe that the organisations and people, that come together to make the world a better place, deserve the very best helping hand for hiring.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Purpose
The Freedom Project Co-ordinator plays a key role in supporting individuals experiencing homelessness, poverty, and social exclusion to move towards greater independence, stability, and personal progression.
Working directly with Freedom trainees, volunteers, and Mustard Tree clients, you will provide person-centred support through one-to-one casework, group activities, crisis intervention, and progression planning. You will help individuals identify and achieve their goals, overcome barriers, and access opportunities in employment, training, education, housing, and wider support services.
This role is central to delivering a welcoming, trauma-informed, and strengths-based service that reflects Mustard Tree’s values. Through building positive relationships, maintaining professional standards, and working collaboratively with colleagues and external partners, you will contribute to meaningful and sustainable outcomes for the people we support.
Key Competencies
World Class Welcome and Customer Service
· Deliver a warm, compassionate, and non-judgemental welcome to all visitors, service users, volunteers, and Freedom trainees.
· Provide advice, guidance, and emergency support to individuals accessing Mustard Tree services, including those sleeping rough or at risk of homelessness.
· Manage referral appointments sensitively and professionally, ensuring people are treated with dignity throughout the process.
· Provide a minimum of one day per week supporting reception-based and drop-in activity for people presenting with immediate needs.
· Maintain high standards of communication across face-to-face, telephone, and digital contact.
· Manage conflict calmly and professionally, helping individuals feel safe, respected, and listened to.
Proactive in Living and Sharing our Culture, Values and Behaviours
· Build positive, trusting relationships with Freedom trainees and support them to identify and work towards goals.
· Promote independence, resilience, and self-confidence through person-centred support planning.
· Support the delivery and development of Freedom Project Open Days and inductions, ensuring trainees feel welcomed and informed.
· Act as a positive ambassador for Mustard Tree, modelling the organisation’s values and behaviours at all times.
· Encourage participation, engagement, and progression throughout the Freedom programme.
Courage in Problem Solving and Embracing Change to Meet Needs
· Coordinate referrals and liaise with internal teams and external agencies to create clear pathways into the Freedom Project.
· Establish opportunities and routes into employment, education, training, volunteering, and other progression activities.
· Support trainees to overcome barriers by identifying practical solutions and accessing appropriate services.
· Adapt support plans and interventions based on changing circumstances and individual needs.
· Use initiative to identify areas for service improvement and contribute ideas to enhance outcomes.
Confident in Safeguarding and Incident Management
· Conduct risk assessments and maintain accurate client records and documentation.
· Identify, record, and escalate safeguarding concerns in line with Mustard Tree policies and procedures.
· Contribute to risk management through effective use of incident reporting systems and safeguarding processes.
· Maintain confidentiality and professional boundaries in all interactions.
· Support individuals experiencing crisis or distress in a safe, calm, and professional manner.
Skilled in Analysing Impact and Reporting
· Manage an active caseload, scheduling and delivering up to 20 one-to-one support sessions each week.
· Deliver a mixture of face-to-face and telephone support sessions based on client need. Change to ‘catch-up via phone call when people don’t attend’
· Complete outcome measures, support plans, case notes, and reports accurately and within agreed timescales.
· Produce case studies and impact evidence to demonstrate progression and programme outcomes.
· Monitor client journeys, progression plans, and successful move-on outcomes.
· Carry out administrative duties associated with the role and maintain accurate records on internal systems.
Positive Management of Stakeholders, Partners and Supporters
· Develop and maintain effective relationships with employers, Job Centres, training providers, housing services, charities, and statutory agencies.
· Coordinate training and educational opportunities for Freedom trainees across Mustard Tree services.
· Signpost and refer individuals to relevant specialist services, ensuring clear pathways of support.
· Act as a point of contact for colleagues seeking advice regarding Freedom trainees and help resolve issues where appropriate.
· Work collaboratively with internal teams to ensure coordinated and effective support delivery.
Developing Accountability and Inspiring our Teams
· Support Freedom trainees to develop skills, confidence, and positive behaviours that enable progression.
· Contribute to a culture of learning, accountability, and continuous improvement.
· Participate in supervision, training, and professional development opportunities.
· Engage with evidence-informed approaches, including Motivational Interviewing, reflective practice, and peer support.
· Share knowledge, learning, and best practice with colleagues and volunteers.
· Work collaboratively with team members to achieve service objectives and positive client outcomes.
General Work Duties
· Work within health and safety guidelines and Mustard Tree policies and procedures.
· Support other staff and departments and provide practical relief cover across workstreams where required.
· Take responsibility for professional development, attending training courses and learning opportunities as required.
· Lead by example, embodying Mustard Tree values and representing the charity professionally at all times.
· Contribute towards being an environmentally responsible organisation through recycling and supporting paper-lite working practices.
· Attend training, undertake research, and maintain awareness of relevant legislation and local services including housing, benefits, mental health, domestic abuse, and budgeting support.
· Undertake any other duties relevant to the role as reasonably required by the organisation.
Registered Charity
21 - 50
Our mission is to combat poverty and prevent homelessness.
