Property support administrator jobs in london
The Stoll Foundation is a leading provider of supported housing for vulnerable and disabled veterans in the UK. With a proud legacy of service, we are committed to delivering safe, high-quality homes and support that enables independence, dignity, and well-being for those who have served their country.
The Role:
- Responsible to the Housing Manager for delivering a high-quality, customer-focused housing service to ex-service personnel and their dependents.
- To provide an effective and responsive housing management service for a patch of Stoll properties, meeting agreed performance outcomes and objectives for key
areas, including rent arrears, lettings and anti-social behaviour
Key Responsibilities:
- Act as the first point of contact in relation to housing applicants, ensuring that all data is recorded accurately on the housing database, and the waiting list is
managed efficiently. - Take part in the Allocations process, working with the other members of the Housing team to ensure that all voids on the patch are efficiently allocated and that let targets are met.
- Undertake viewings, sign-ups and new tenant visits, working in partnership with the Support team to ensure new tenants are aware of their rights and responsibilities and are fully supported through the process in order to successfully sustain their tenancies.
- Investigate and make recommendations on the suitability of applications for transfers and mutual exchanges in accordance with established procedures.
- Carry out void inspections in the absence of the Property Services Manager and, where appropriate, arrange the appropriate void remedial work
Specific Responsibilities:
- Knowledge of lettings and allocations, rent collection and arrears management, repairs and maintenance, tenancy disputes and anti-social behaviour policie and procedures and their application
- Understanding of the legal framework and regulatory context in which Stoll operates and the role of local authorities and Registered Providers in providing housing services
- Experience/knowledge of the issues facing the ex-Service community, especially those Veterans with support needs.
- Educated to GCSE standard or equivalent – minimum of five GCSEs at grade C or above, including Maths and English
- Working knowledge of housing legislation, including tenancy enforcement, debtrecovery, and anti-social behaviour.
- Working knowledge of welfare benefits, especially Housing Benefit.
- Demonstrable commitment to and evidence of continuous professional development and learning
Staff benefits are:
Healthcare Cash Back Plan – provided by Bupa, this scheme financially reimburses you for treatment costs (up to an annual limit) for everyday healthcare needs including dental and chiropractic treatments, physiotherapy and health screenings.
Ride to Work Scheme – providing loans for bicycles and cycling equipment through our retail partner as a tax and National Insurance free benefit through salary exchange.
Season Ticket Loans – staff can access an interest-free loan if they travel to and from work by public transport, paid back over 10 monthly instalments.
Pension – the Social Housing Pension Scheme (SHPS) is available to all employees via salary exchange. Whilst you can opt out of the pension scheme.
About the role:
Are you ready to take the reins of a service that is already making a difference and help shape its next chapter? The Gray’s Inn Road supported accommodation project in Camden offers 16 short-stay places for people moving away from the streets and has quickly become a vital part of our mission to make rough sleeping in London rare, brief and not repeated. Funded by the Department of Levelling Up Housing and Communities and the Greater London Authority, and delivered in partnership with One Housing Group and Camden Council, this service is still in its early years, giving the next Service Manager the chance to build on strong foundations and lead it into the future.
As Service Manager you will ensure the project continues to meet specification while remaining agile to local authority and organisational priorities. You will oversee referrals, move-on pathways and personalised support planning, making sure each resident receives tailored guidance that promotes independence. By leading and inspiring your team you will embed consistency, quality and responsiveness in everything from day-to-day keywork and coaching to group sessions and links with external agencies, while also managing outcomes, commissioning requirements and policy adherence to maintain the highest standards.
This is more than just a management role – it is a chance to shape the development of a young and ambitious service while growing your own career within SHP. The leadership you bring will strengthen our impact on the lives of Londoners experiencing homelessness and influence the way we respond to this challenge as an organisation.
About you:
- You will have proven experience in leading and directing teams effectively, ensuring a consistent, high-quality, and responsive service.
- Demonstrated capability in building and maintaining strong partnerships with key organisations and stakeholders in the sector.
- Experience of leading teams to deliver client focused support, including detailed assessments, onward referrals, and tailored interventions for individuals facing multiple disadvantages.
- Dedication to safeguarding vulnerable adults, ensuring the quality of risk management plans to reduce and manage risk, whilst creating opportunities to promote independence.
- Experience of embedding and managing continuous improvement in Health & Safety and Housing Management processes to maintain a safe and compliant environment for residents and staff.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing Date: Sunday 5th October at midnight
Interview Date: Wednesday 15th October at SHP Head Office in Kings Cross
This post will require an Enhanced DBS check to be processed for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted for this role.
Preventing homelessness, transforming lives.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
The Seafarers’ Charity has been improving the lives of those who work at sea, and their families, for over 100 years. Established in 1917 as The King George’s Fund for Sailors, to support the families of seafarers lost at sea during World War One, we support seafarers throughout their seafaring careers and beyond. We are the largest independent grant funder of maritime welfare charities – with at least £2 million in funding injected into supporting the safety and welfare of seafarers each and every year
The Role
We are seeking an experienced Office Manager to join our team. You will be a highly organised, practical and friendly person to manage our office operations, the role is diverse and will suite an all-rounder who is proficient in multi-tasking and problem solving.
You will run a welcoming office for staff and guests and be encouraged to identify and work on new operational projects that will enhance the organisation. You will be central point of contact for H&S and Facilities management, proactively overseeing all aspects of facilities maintenance and managing contractor relationships.
We encourage applications from all regardless of age, sexuality, socio-economic background, disability, ethnicity, gender, religion, or beliefs. We are committed to building a culture of belonging and inclusion and this is reflected in our policies, practices, and diversity in maritime networks and supported by our inclusion as a Maritime UK Diversity Charter organisation. We are a family friendly organisation, and we encourage flexible working as we want our employees to achieve a healthy work-life balance. Currently our employees are working flexibly with 3 days per week in the office.
Our mission is to tackle the disadvantages of seafaring life by leading collaboration, funding and advocacy to improve seafarers’ lives.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Deputy Service Manager
Location:Latimer Road, Royal Borough of Kensington and Chelsea (RBKC) - Walking distance from Latimer Road underground station (Circle and Hammersmith and City Lines). Please note that unfortunately this service does not have step free access
Salary: £34,000
Shift Pattern: 37.5 hours per week, Monday to Friday between 09:00 - 17:00. Some flexibility maybe required depending on the needs of the service.
About the role
As a Deputy Service Manager, you will support the Service Manager in driving excellence in service delivery, being a point of contact for staff and ensuring they are empowered, skilled, knowledgeable within their roles and create a supportive environment where both staff and residents can thrive. Our residents in this service have experienced long term street homelessness and have faced significant challenges including with their mental health, substance use, and alcohol dependency, and struggled to sustain engagement with support services.They are here to make positive changes and receive the support they need to achieve greater independence and progress in their recovery.
In this role, as a Deputy Service Manager, you will work within a 24 hour service which provided person centred support to our residents. Some key responsibilities include:
- Line management and leadership, offering guidance and support throughout the employee lifecycle.
- Support the Service Manager in leading the day to day operational delivery of the service.
- Risk Management ownership, ensuring processes and policies are followed.
- Property and housing management, ensuring accommodation standards, timely maintenance and reporting.
- Financial Management, including petty cash and budget management.
- Contract management and Internal auditing, admin, and general other duties as required.
- Striving to ensure excellence and quality in our service delivery.
About you
We're looking for someone driven to provide high quality, effective and person centred support to staff, colleagues, residents, and participants. You’ll enjoy working as part of a team learning effective communication and build meaningful relationships with people from all backgrounds. You're someone who thrives in supporting your team to deliver excellence in service delivery, in which they feel empowered to perform within their roles. You are confident in supporting with service level enquiries and giving advice on matters from employment queries to resident/participant related questions. Most importantly, you’ll be compassionate, supportive, and ready to work in a fast paced, ever changing environment.
- Provide high quality support and line management to staff.
- Lead and manage employees, including task delegation, caseload distribution and day to day oversight.
- Support the Service Manager with the daily running of the service
- Oversee and undertake regular audits of service delivery to ensure it meets contractual, legislative, and performance requirements.
- Provide emergency on call service when and where required in case of any emergencies and to ensure staffing levels are adequate.
- Support residents and participants to take control of their lives by creating a positive, enabling environment. Offer advice, information, and guidance.
- Being an active team member, take part in support sessions, and help run workshops or attend local events as needed.
- Financial Management including budgets, cost control, and general financial management.
- Deliver a service working in partnership with other voluntary and statutory agencies.
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
- Be part of an organisation which believes good care and support improves lives with the vision to create healthier, safer, and more inclusive communities.
- Join an organisation with a mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation.
SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Leadership | Team Management | Line Management | Service Delivery | Risk Management | Operational Support | Staff Supervision | Person Centred Care | Homelessness Support | Complex Needs | Mental Health | Substance Use | Alcohol Dependency | Recovery | Independence | Housing Management | Property Maintenance | Financial Management | Budget Oversight | Contract Compliance | Quality Assurance | Policy Implementation | 24 Hour Service | Crisis Response | Communication | Staff Training | Performance Monitoring | Resident Support |
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
The Stoll Foundation is a leading provider of supported housing for vulnerable and disabled veterans in the UK. With a proud legacy of service, we are committed to delivering safe, high-quality homes and support that enables independence, dignity, and well-being for those who have served their country.
The Role:
To assist in the delivery of a high-quality, widely respected and customer-influenced repairs and maintenance function by providing full project management support and customer liaison across the full range of Stoll’s property compliance and asset maintenance contracts and programmes.
Key Responsibilities:
Provide a positive image of Stoll to its customers, stakeholders, and other relevant outside bodies.
Provide input to the Corporate Plan and Team Plans through participation in Organisational, Departmental and Team Meetings.
Provide appropriate ‘team’ cover in the absence of other staff as reasonably requested.
Specific Responsibilities
- Plan, organise and implement the delivery of gas safety services to include annual gas safety checks to all dwellings and gaining access to inaccessible homes.
- Develop and maintain effective mechanisms to ensure all gas, LPG, oil, ASHP & renewables and solid fuel appliances are inspected annually.
- Maintain up-to-date and appropriate records for the proper management of the gas safety programme and all other property compliance programmes. This may include both paper and electronic records.
- Ensure that STOLL meet all statutory and HSE (Health and Safety Executive) requirements relating to all identified areas of property compliance including all elements of FLAGEL – fire, legionella, asbestos, gas safety, electrical safety, and lifts.
- Work closely with the H&S Officer to ensure that work relating to fire safety is delivered appropriately and as required.
- Effectively manage appropriate facilities management and property compliance budgets and resources to ensure optimum service/programme levels are achieved.
- Process invoices and ensure contract payments are made in a timely fashion.
- Provide colleagues with itemised service charge estimates for tenants and leaseholders detailing the annual costs of servicing/maintenance/cyclical works.
- Ensure timely, accurate and relevant performance management information is available for review and can be produced for the property compliance function. Assist in monitoring performance targets to achieve continuous improvement.
- Assist with the preparation, administration and monitoring of facilities management and property compliance contracts and programmes. Prepare specifications and schedules and programmes of work. Issue works orders and monitor quantity, progress, and quality of works on site.
- Manage contractors daily across the full portfolio of facilities management and property compliance programmes, ensuring that contractors adhere to an agreed programme for each individual resident’s home and that collectively programmes are delivered on time.
- Ensure timely and accurate administration of all records relating to property compliance and facilities management. This will include input and record keeping and include supervision of contractors.
- Records must be maintained to a standard which ensures that all information in connection with servicing and testing programmes is readily retrievable when requested.
- Carry out site inspections of works in progress when required. Arrange and minute regular meetings with property compliance, facilities management and cyclical maintenance contractors either as specified in individual contracts, or on good practice grounds agreed with the Director of Property and Asset Management.
Staff benefits are:
Healthcare Cash Back Plan – provided by Bupa, this scheme financially reimburses you for treatment costs (up to an annual limit) for everyday healthcare needs including dental and chiropractic treatments, physiotherapy and health screenings.
Ride to Work Scheme – providing loans for bicycles and cycling equipment through our retail partner as a tax and National Insurance free benefit through salary exchange.
Season Ticket Loans – staff can access an interest-free loan if they travel to and from work by public transport, paid back over 10 monthly instalments.
Pension – the Social Housing Pension Scheme (SHPS) is available to all employees via salary exchange. Whilst you can opt out of the pension scheme.
Job Description/Person Specification attached.
Closing date for applications: Thursday, 25th September 2025 ,5pm
Stoll strives to be an equal opportunities employer and welcomes applications from all sections of the community. We particularly welcome applications from ex-Service personnel.
Stoll appointments are subject to an enhanced DBS check.
The client requests no contact from agencies or media sales.
Are you a proactive and organised facilities professional looking to make a meaningful impact?
Join Samaritans as our Facilities Co-ordinator and play a vital role in ensuring the smooth running of our central office and supporting branches across the UK.
Contract
- £28,000 – £30,000 per annum plus benefits
- Full time (35hrs per week)
- Permanent
- Ewell and London City Hub with occasional home working
- We are passionate about flexible working, talk to us about your preferences
What you’ll do
As Facilities Co-ordinator, you’ll be the go-to person for all things facilities-related at our Ewell office and London City Hub. You’ll also provide remote support to our central charity branches nationwide, helping maintain safe, efficient, and welcoming environments for staff and volunteers.
This is a hands-on, varied role where no two days are the same. From managing contractors and maintenance schedules to supporting health and safety compliance and coordinating office moves, you’ll be central to the success of our Facilities & Projects team.
What you’ll bring
- Experience in facilities coordination or similar role
- Knowledge of health & safety legislation
- Strong organisational and time management skills
- Excellent communication and relationship-building abilities
- Experience in a charity or not-for-profit setting (desirable)
- Facilities management qualification (desirable)
Why Samaritans?
At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.
We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.
You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.
For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available here. You can also visit our careers website to access this.
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Apply now
If this sounds like the opportunity for you, please apply. You will be asked to answer application questions and to upload your CV and a cover letter.
We kindly ask that you don’t rely on AI tools for your application answers, or to generate interview answers. We want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths.
Applications close: 9am on Monday 6th October
Interviews: mid-October
Summary
WE ARE LOOKING FOR ASSISTANT CASE OFFICER TO WORK WITHIN OUR MISSION AND PASTORAL SERVICES TEAM
The Church Commissioners have the governance and management responsibility for the Mission and Pastoral Measure 2011, which provides a regulatory framework which enables the Church to support the provision of local worship, mission and ministry, and to adapt that provision as circumstances change over time. The Measures provides a decision-making process for changes relating to pastoral change, ministry provision change and church building change. The Commissioners also deal with processes under the Church Property Measure 2018 and the Church Commissioners' Chancel Repair Liability Measure.
The purpose of the role is to oversee and manage the decision making processes and provide advice under the Mission and Pastoral Measure 2011 (MPM), the Church Property Measure 2018 (CPM), and related legislation (including the Patronage (Benefices) Measure 1986 and the Church Representation Rules, and responsibilities relating to chancel repair liability (CRL). A major part of the team's role is to support the transition from the existing MPM, to a new Measure, and the related transition programme which will be rolled out to dioceses and parishes over between 2024 to 2027.
The Assistant CO post will work with mainly with the M&PS case officers to decision making and case work under the requirements of the legislation set out above. They will also work closely with the team managers to plan and manage the casework load and support the decision making processes of the Mission, Pastoral and Church Property Committee.
Main Responsibilities
Conduct research into a range of technical and legal matters, including verifying the legal names of parishes and benefices, patronage details, and responding to related queries.
Draft and publish Mission and Pastoral Measure (MPM) schemes for consultation, ensuring accuracy and clarity throughout the process.
Support Case Officers in presenting MPM or Church Property Measure (CPM) decisions to the Mission, Pastoral and Church Property Committee, and assist with any subsequent appeals.
Assist the M&PS Operations Manager in planning committee visits, public hearings, and other operational tasks associated with committee meetings.
Contribute to the planning and monitoring of casework and performance reporting, working closely with the M&PS Operations Manager.
Coordinate and manage internal and external meeting processes related to the above functions, ensuring smooth and efficient operations.
Provide administrative support for the implementation of the new Mission and Pastoral Measure and the Measure concerning Chancel Repair Liability.
Offer support in record management and data governance, including preparing briefings and information for performance and risk management purposes using dedicated data systems.
Help the M&PS Operations Manager with planning and coordinating team activities such as monthly meetings, away days, and special events.
Assist with communications activities, including the distribution of regular e-newsletters to diocesan teams.
Support the coordination and promotion of the diocesan training programme.
Assist with financial processes related to departmental expenditure, ensuring compliance and accuracy.
Contribute to audit and risk management processes, maintaining high standards of accountability.
Provide briefings and information to support internal NCI processes, including responses to General Synod or Parliamentary questions, and preparing materials for the Board of Governors and senior officers.
Deliver general administrative support to the M&PS team, including handling post and printing tasks.
Undertake any required specialist or generalist training to support the role effectively.
All responsibilities are to be carried out in accordance with the Mission and Pastoral Measure Code of Recommended Practice.
Skills & Abilities
- Ability to organise and prioritise tasks to meet deadlines efficiently.
- Able to demonstrate initiative and a forward-thinking approach to problem-solving and continuous improvement.
- Comfortable navigating complex processes with a meticulous eye for accuracy and detail and consistency.
- Strong interpersonal skills with the ability to manage relationships across a wide range of stakeholders.
- Excellent Communication skills, being clear and confident in both written and verbal communication.
- Experienced in drafting agendas, preparing papers, and recording accurate minutes.
- Strong project management skills demonstrating capability of planning, coordinating meetings, and managing timelines to deliver successful outcomes.
- Confident in using specialist software, conducting internet-based research, publishing content online, and utilising Microsoft Office applications effectively.
- Valid Drivers Licence
Desirable skills
- Experience managing complex administration legal systems.
- Experience with property and church law.
- Knowledge and experience of working with financial systems and processes.
- An understanding of the workings of the Mission and Pastoral Measures.
- A salary of £40,572, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.
- 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time).
- We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
- We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships.
- Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.
- Access to Occupational Health, and an Employee Assistance Programme
- Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest.
- Apply for eligibility for an Eyecare voucher.
- Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Sovereign Network Group (SNG) is a leading Housing Association, committed to providing quality, affordable homes and services within sustainable, successful communities. We're led by our values and driven by a strong sense of social purpose, placing our customers at the heart of everything we do.
We have an amazing opportunity to join the Community Foundation as Social Value Specialist on a permanent basis. You'll be based in one of our offices across SNG's operating area, ideally Wembley or Bristol as there will be a big focus on working with our London and Bristol based suppliers and community partners. You'll combine both home and office working to ensure a positive work/life balance. This role involves travel to other offices and events which will require some flexibility and ideally access to a car.
The Role
The Social Value Specialist will support SNG to embed impact measurement and social value into teams across the organisation, providing a central, efficient point of contact that leads on developing systems, processes and continuous service improvement.
You will engage with supply chain partners to ensure the delivery of social value in contracts and enable seamless customer service using digital platforms and relationships with community partners.
Connect with team members across the organisation to deliver impact reports and support in creating our annual ESG report.
The Social Value Specialist will report to the Social Value Manager.
Key Responsibilities
- Design, plan and implement a community investment evaluation and monitoring framework, in direct alignment with the community foundation strategy and strategy and the corporate plan
- Work collaboratively across the multi-disciplinary community investment directorate and with other internal teams in the customer directorate across localities to embed a framework for social impact and outcomes recording
- Support the Social Value Manager to provide regular social impact and environmental social, governance (ESG) reporting to the communities' leadership team and to senior management and board when required
- Develop and implement monitoring and evaluation methods and processes for Community Foundation projects and roll out good practice to colleagues and external partners so we can effectively demonstrate our Social Impact
- Lead and support internal teams and external partners in the upload of data such as KPIs onto impact measurement platform for the business, ensuring that information is accurate and easily accessible when required
- Demonstrate strong project management skills to lead and oversee project teams across SNG and with external partners that will bring in external funding
- Build and maintain excellent relationships with stakeholders, including funders, businesses, local authorities and national agencies as required by the Head of Service and managers
- Work closely with the communications team to enable a coordinated communications approach that raises the profile of SNG's work in communities
- Prepare and present written, financial and statistical reports to internal and external bodies as required and ensure funders requirements are met
- Demonstrate everyone safe and well everywhere, every day by making health and safety a primary consideration in your decision making
What we need from you
A good understanding of HACT's Wellbeing Valuation and Social Value Insight would be an advantage, but this is not essential. It would be great if you have some knowledge or experience of working in communities, supply chains and or, monitoring and evaluation.
- Good communication and interpersonal skills
- Excellent organisation and customer service
- Proactive and proven Stakeholder management skills with colleagues and external partners
- Knowledge of monitoring and evaluation methods and techniques, including Theory of Change and Logic Models
- Ability to validate and impact assess, to escalate data issues as required
- Ability to inspire and activate, fostering great partnerships with suppliers to ensure social value is secured and delivered through our supply chain
- An understanding of social value in relation to the construction industry
- Storytelling skills to share social value activity and support others in understanding the impact of the Community Foundation
What you'll receive from us
We have some fantastic benefits at SNG, including:
- 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
- Company pension scheme matched up to 12%, life cover at 4x your salary
- Flexible working - we're committed to giving people flexibility as widely as possible
- Private medical insurance, dental insurance & critical illness cover
- Wide range of training courses available to support your career development
We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG.
This is a great opportunity to join the team as we progress through an exciting period of change at SNG. We pride ourselves on having a relaxed, supportive and forward-thinking culture, working collaboratively to achieve success.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Step Down Worker to play a pivotal role in our Complex Needs Service in Kingston.
Sounds great, what will I be doing?
We are seeking a proactive professional to deliver person-centred, recovery-focused support across multiple Kingston properties. The ideal candidate will assess referrals, develop SMART support and risk plans, and help service users sustain tenancies, avoid relapse, and build independence. Strong partnership working with external agencies and housing providers is essential, alongside experience in housing management, health access, and promoting social inclusion. The role requires excellent record-keeping, flexibility to meet service coverage needs, and a sound understanding of relevant legislation. You'll represent Hestia positively, support service development, and help service users progress in health, wellbeing, financial stability, and personal goals.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
The successful candidate will have experience supporting individuals with diverse needs, aspirations, and associated risks, delivering high-quality, client-focused support services. They should have strong knowledge of welfare benefits, housing options, relevant legislation, and health and safety practices, particularly in service users' homes.
They must be skilled in key working, support planning, and risk assessments aimed at promoting independence, with an understanding of issues such as mental health, substance misuse, and recovery approaches. The ability to liaise effectively with external professionals to enhance support packages is essential.
Proficiency in using computer systems for accurate case recording, along with good literacy and IT skills, is required. The candidate must also have a strong understanding of safeguarding, a commitment to personal development, and the flexibility to travel within the borough.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
THE AGENCY
Creative Artists Agency (CAA) is a leading entertainment and sports agency, with global expertise in filmed and live entertainment, digital media, publishing, sponsorship sales and endorsements, media finance, consumer investing, fashion, brand management and consumer product licensing, and philanthropy. Distinguished by its culture of collaboration and exceptional client service, CAA’s diverse workforce identifies, innovates, and amplifies opportunities for the people and organizations that shape culture and inspire the world. The trailblazer of the agency business, CAA was the first to build a sports business, create an investment bank, launch a venture fund, found technology start-up companies, establish a philanthropic arm, build a business in China, form brand marketing services division, and launch a family office advisory practice, among other innovations. Named Most Valuable Sports Agency by Forbes for nine consecutive years, CAA represents more than 3,000 of the world’s top athletes in football, baseball, basketball, hockey, and soccer, in addition to coaches, on-air broadcasters, and sports personalities and works in the areas of property sales and sponsorships, media advisory, brand consulting, venue development and strategic advisory, and executive search.
Founded in 1975, CAA is headquartered in Los Angeles, and has offices in New York, London, Nashville, Munich, Shanghai, Beijing, Chicago, Washington, D.C., Singapore, Toronto, Denver, Charlotte, Jacksonville, and Atlanta, among other locations globally.
ROLE OVERVIEW
Our busy London offices will be welcoming a group of new interns to be part of the world's leading global sports and entertainment agency. This is an incredible opportunity to take part in our paid full-time 12-week programme which will run between Monday 12th January – Thursday 30th July 2026. This practical programme will help interns to develop their career in an industry they are passionate about.
Our Foundation Intern is required to work 4 days a week, Monday-Thursday, 10am-6pm, for the duration of the programme at one of our London offices and will support a variety of projects within their assigned department. Projects may include but will not be limited to; conducting research, providing general support for the Foundation Executive, admin and data entry tasks. We are looking for proactive self-starters with an enthusiasm for building a career in the entertainment and non-profit space.
Strong admin, communication and organisational skills are a must, as well as a proven passion for and knowledge of both entertainment/sports culture and the charitable sector.
CAA FOUNDATION
By approaching the business of philanthropy on many levels, CAA Foundation’s mission is to activate popular culture for social change. The Foundation team aides colleagues and clients across the agency as they build thoughtful prosocial and philanthropic activities and engagements. We work to ensure that our colleagues and clients can leverage their time, talent and resources to have a direct impact on causes and issues they care most about.
Below details what you can expect during the Foundation internship:
·Providing day-to-day support for the Foundation Executive
·Research and outreach to internal and external partners
·Updating internal databases
·General assistance to the Executive with ongoing projects and general administration support
·Assistance may be required in the preparation of monthly or weekly reports and presentations
·Support with events including, planning, executing and on-site support
HOW TO APPLY:
We would love to find out more about you, so in addition to a CV all applicants must submit responses to the following questions on a separate document and upload the document in addition to their CV. Failure to do so could impact your application. Answers should not exceed 300 words across all the questions. Please note there are no right or wrong answers, we're genuinely interested in hearing more from you to support your application.
- What are you hoping to achieve by securing an internship with CAA and how do you think the internship will support your future career development?
- Outline what you believe CAA's role to be to create positive social change and what made you decide to apply?
- How did you hear about the CAA Internship Programme, please give details of the platform e.g. CAA Website, LinkedIn, sent by a friend?
- Have you previously applied for employment with CAA?
PLEASE SUBMIT YOUR APPLICATION FOR THE CAA INTERNSHIP PROGRAMME BY 5PM FRIDAY, 3RD OCTOBER 2025.
Please ensure you provide complete and legible information in your application. An incomplete application may affect your consideration for employment.
Creative Artists Agency (“CAA”) is committed to promoting equal opportunities in employment and creating a workplace culture in which diversity and inclusion is valued and everyone is treated with dignity and respect. As part of our zero-tolerance approach to discrimination in any form, you and any job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation, or any other legally recognised protected basis under UK law.
Please inform CAA’s Recruitment Department if you need any assistance completing any forms or to otherwise participate in the application process.
The client requests no contact from agencies or media sales.
Personal Assistant (PA) to the Directors of Strategic Partnerships and Performance & Insight
Contract type: Permanent, Full Time – 35 hours per week
Location: London, United Kingdom. Subject to right-to-work.
UK hybrid working – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.
Salary: £39,358 – £42,500 per year with excellent benefits.
Change starts with water. Change starts with you.
Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.
About WaterAid
We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.
About the team
This role sits across two key departments within the Communications and Fundraising Directorate —Strategic Partnerships, which drives transformational partnerships to achieve our mission and Performance & Insight, which ensures our work across fundraising and campaigning is insight-led, data-driven, and delivering maximum impact.
About the role
As our PA to the Directors of Strategic Partnerships and Performance & Insight you will play a proactive and central role in enabling effective leadership and operational delivery across two high-impact departments and work closely with both Directors, senior stakeholders, project teams, and administrative colleagues to drive sustainable change.
In this role, you will:
- Proactively provide executive support to both Directors, anticipating needs, and managing diaries and preparing high-quality materials for internal and external engagement.
- Coordinate departmental and leadership meetings, ensuring agendas, logistics and follow-up actions are delivered efficiently and reported to key stakeholders including Board and Committee members.
- Support the delivery of strategic initiatives and transformation projects, maintaining oversight of priorities, deadlines, and departmental records, and identifying opportunities for continuous improvement.
- Lead internal communications planning and collaboration across SP and PID, managing SharePoint sites, induction programmes, and collaborating with other PAs to align processes and share best practices across the organisation.
- Champion WaterAid’s commitment to equity, inclusion and safeguarding.
Requirements
To be successful, you will need:
- Significant experience as a PA or high-level administrator in a complex organisational setting, with a proven ability to manage competing priorities and deliver under pressure.
- A proactive, detail-oriented, and solutions-focused approach, with excellent organisational and time management skills.
- Strong collaboration and relationship management skills, with the ability to influence, negotiate, and build effective working relationships across diverse stakeholder groups.
- Excellent written and verbal communication skills, with experience drafting high-quality briefing papers, presentations, and correspondence on behalf of senior leaders.
Although not essential, we’d prefer you to have:
- Experience in the charity or international development sector.
- Familiarity with project management tools and techniques.
- Understanding of data protection principles and experience managing intranet content.
Closing date: Applications close 12:00 PM UK time on 29 September 2025. Interviews are expected to take place week commencing 13 October 2025.
How to apply: Click Apply to complete the pre-screening question and upload your CV and cover letter.
Can I use Artificial Intelligence (AI) technology in my application?
At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
Pre‑employment screening
To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.
Benefits
- 36 days’ holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days’ annual leave
- Employer pension contribution up to 10 %
- Flexible and hybrid working arrangements
- Season ticket loan
- Free annual eye tests
- ‘Give as you Earn’ charitable giving scheme
- Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
- Sabbaticals
- One paid volunteer day each year
Our Global Commitment:
Our people promise
We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal Opportunities
We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.
Safeguarding
We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).
Together, we’ll change the world through water.
Join us and be part of the change !
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.





A collaborative and tenant focused Housing provider in London is looking to take on a Rent Recovery Officer in their welcoming team environment.
They believe in affordable, good quality houses and are committed to making a difference to their customers and communities in the local area.
They are looking to bring someone in for a minimum of 6 months with the high likelihood it is extended further. The candidate will manage their patch of properties and are responsible for maximising rental income whilst providing great customer support.
Responsibilities:
- Lead on rent accounts and be the point of contact for tenants for queries
- Maximise income recovery through intervention
- Follow landlord approved escalation processes and procedures
- Hit personal and team KPI’s and help with the take-up of Universal Credit
Requirements:
- Knowledge of income management and relevant housing legislation
- Understanding of welfare benefits and use of financial records and IT systems
- Strong customer service and working well in a team environment
- Ability to communicate effectively with both internal and external stakeholders
If you are looking for your next role and are experienced in Rental Income Recovery, please apply ASAP.
Westway Trust is seeking a highly motivated Caretaker who will be passionate about developing and maintaining high standards of security and presentation of buildings across the 23 acres of estate, to ensure continuity of the use of the buildings and grounds for tenants and community use. This role will be critical to ensuring management of a vibrant, diverse and thriving estate.
You will be an enthusiastic individual with a good level of customer service who will have the ability to deal confidently with tenants and the general public.
Key responsibilities of the role include but not limited to:
- Responsible for light maintenance and housekeeping duties across the Trust’s buildings and estate.
- Perform simple repairs and maintenance tasks as required.
- Conduct security checks of the Trust’s properties across the estate, involving opening buildings and locking all doors and windows when not in operation.
- Inspecting buildings, including heating, cooling, lighting and alarm systems to make sure they are in good working order.
- For the general upkeep of buildings, sourcing, booking and supervising contractors for minor repairs working with the Facilities Team.
- Work with the Grounds & Gardens team to ensure Westway Trust’s land remains clean and tidy at all times (fly-tipping/bins/parking).
- Liaising with colleagues to assist in the unit base parking operations.
- Monitoring of bin collections and cleaning and re-arranging as required.
- Preparing rooms for meetings and events, including the moving of equipment such as tables and chairs.
- Liaising with Events Team to deliver support to events.
Knowledge and Experience:
- Educated to GCSE standard or equivalent.
- Three years of working with a property team or as a caretaker or in a similar role.
- Electrical and plumbing experience and / or qualification is desirable but not essential.
- Painting/decorating experience is desirable but not essential
- Good understanding of technical information, building construction and design.
- Practical ability to use and maintain tools.
- Experience of working in public open spaces.
- Good people management relationships.
- Have good time management, organisational, communication and administrative skills with the ability to work under pressure.
- Proficient at managing databases and programmes.
- Experience of handling anti-social behavior matters.
- A keen eye for detail and presentation in all aspects of work.
- Good knowledge of the local area would be particularly helpful.
Personal Skills:
- Confident communicator.
- Good people skills and conflict resolution skills.
- Effective problem-solver.
- Proactive approach
- Reliable and flexible.
- Ability to work on own initiative with minimum supervision.
- Ability to work independently and as part of a team in culturally diverse environment.
- Experience of adhering to health and safety regulations at all times.
- Demonstrable understanding and commitment to equal opportunities and diversity.
Desirable:
- Driving license
Benefits of working for Westway Trust:
- Great location in the heart of Portobello, North Kensington
- Investor in People (IiP) employer
- Generous holiday entitlement of 25 days per year + statutory bank holidays
- Free gym membership at health club one minute walk from the office
- Pension scheme
- Life Assurance
- Sick pay scheme
- Season ticket / bicycle loan
- Free eye test voucher
The application deadline is Sunday 21 September 2025 when applications will be reviewed and shortlisted for interview. However, we reserve the right to close the application early. An early application is strongly recommended.
We exist to work together with the local community to enable North Kensington to thrive.





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Field Care Supervisor
Location: South East London. The role is around 70% based within the community visiting participants and staff, then some home working and central office days in Islington as required. Kindly be aware that step free access is not available at our central office, and some of our other services.
Salary: £28,200 - Full time Equivalent
Shift Pattern: Fixed term contract till March with the potential for extension, 30 hours per week, Monday to Sunday on a flexible rota between 08:00 - 20:00, including working on bank holidays and outside these hours as per service requirements.
About the role
We are looking for a Field Supervisor to lead a team who are dedicated and focused to providing support to our participants within the community. We provide person centred care and support to our participants within the community, homes, and residential properties. We support vulnerable adults to live more independently, offering friendly outreach that helps with housing, daily living, and building self reliance.
In this role, you'll:
- Be supporting the establishment of supporting staff and participants, doing assessments, working with partners, and helping ensure everything runs smoothly by carrying out quality checks.
- Line manage, lead and support your team providing advice, guidance and support throughout their employment lifecycle
- Support the Service Manager and Deputy Manager in leading the day to day operational delivery of the service. Delivering the highest standards of quality, performance, and improvements across your service.
- Be responsible for ensuring full contract and regulatory compliance is completed, and support the Service Manager in the implementation and delivery of service monitoring and development
- Ensure Risk Management ownership, ensuring processes and policies are followed
- Manage contract and Internal auditing, admin, and general other duties as required.
About you
We are seeking a passionate, driven and motivated colleague to lead this service in a trauma informed and inclusive way. Someone who is knowledgeable in the needs of our participants, and can support the team in delivering excellence. You will be driven with passion for what we do, and be able to work flexibly to meet service needs, providing new ideas and opportunities to develop the service further to continue to achieve excellence!
- Ability to lead a team to achieve service KPI's
- Flexible and capable of commuting throughout London for client appointments and MDT meetings.
- Ability to provide advice, support and guidance to a team on all aspects of the service such as participant related enquiries which can include housing management.
- Ability to promote the service externally to enhance reputation across London and with partner organisations
- Willingness and ability to work flexibly to meet service needs
- IT Proficiency, including Microsoft Office, and the ability to navigate and learn new case management systems and other types of organisational software
- Understanding and/or practical knowledge of the social and societal marginalisation that can be attached to people with mental health issues, addiction, exploitation, homelessness and within the criminal justice system
We’re looking for someone who shares our values and is excited to make a real difference in people’s lives!
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Eligibility to register with Blue Light Discount Card
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
- Be part of an organisation which believes good care and support improves lives.
- Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation.
SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
About Us
The City of London Corporation manages 11,000 acres of land in and around London, welcoming millions of visitors annually. The North London Open Spaces (NLOS) section oversees c. 1,000 acres of that portfolio and includes some of the UK's most iconic urban greenspaces, including:
- Hampstead Heath (including Golders Hill Park, Parliament Hill Fields, and Heath Extension)
- Highgate Wood
- Queen’s Park
- West Ham Park
These beloved green spaces boast spectacular landscapes and vistas, ancient woodland, diverse wildlife, world class sporting and athletics facilities, and heritage assets. We work closely with local communities and stakeholders to preserve and enhance these natural assets, helping to make London one of the most liveable large cities in the world.
About the Role
This is a rare opportunity to take a senior leadership role at North London Open Spaces, and directly contribute to and make a meaningful impact in the conservation and protection of these cherished green spaces.
As a member of the senior management team, the successful candidate will serve as the primary subject matter expert at NLOS for nature conservation, conceiving and leading on initiatives, advising colleagues, and working collaboratively both internally and externally. They will have responsibility for overseeing the day-to-day management of most of Hampstead Heath and all of Highgate Wood, and will also oversee a number of services that function across and support the four open spaces (eg, arboriculture and tree management, waste and recycling, conservation, and ecology).
For the better performance of their duties, the Head of Conservation will be required to reside in accommodation that is provided on site and will be scheduled onto an on-call and duty manager rota with other colleagues.
Key Responsibilities
- Serve as the primary subject matter expert for nature conservation at Hampstead Heath, Highgate Wood, Queen’s Park, and West Ham Park
- Oversee the day-to-day management of Highgate Wood and most of Hampstead Heath
- Oversee arboriculture / tree management, waste management, conservation, habitat creation/restoration and management, wildlife management, water body management, and climate change adaptation across North London Open Spaces
- Lead and motivate a team of 25-30 multi-skilled professionals committed to the conservation of these four sites
- Ensure compliance with all applicable legislation, including environmental protection, climate change, nature recovery, wildlife protection, flood risk management, and health and safety.
About You
We are looking for a high-energy and innovative leader with a strong background in nature conservation, open space management, and team leadership.
The successful candidate will bring:
- Demonstrable experience in managing complex public open spaces.
- Comprehensive experience developing and delivering biodiversity and land management programmes and projects in a range of habitats, ideally within an urban setting.
- Significant experience managing complex conservation work and projects across varied landscapes
- Significant knowledge of biodiversity and wildlife management, including land and water management.
- Strong experience managing a diverse team of professionals in an operational environment.
- Experience of implementing legislation and policy relevant to biodiversity conservation, planning guidance, and site designation for wildlife conservation and species status designations.
- A highly creative, entrepreneurial and ‘can do’ approach to problem solving, with the ability to remain resilient in the face of challenges.
- Strong quantitative skills and comfort interrogating and analysing data and budgets.
Why Join Us?
- Opportunity to join a prestigious organisation that protects some of London’s most treasured landscapes.
- Lead through a high-impact role with the opportunity to shape the future of these iconic spaces.
- Work within a supportive and collaborative team that is committed to conservation and community engagement.
- Work across multiple iconic sites.
- Competitive salary and benefits package.
How to Apply
If you are excited about the opportunity to play a pivotal role in preserving and enhancing London’s most cherished green spaces, we’d love to hear from you.
Provisional Interview dates: W/C 6th October & 13th October 2025
Closing date: 12 Noon on Monday 22nd September 2025
To apply please click the Apply button.
The City of London Corporation is committed to Equal Opportunities and welcomes applications from all sections of the community.
We reserve the right to close the advert earlier should we receive a high number of applications.
Because our roles are so varied, we don’t have a ‘one size fits all’ policy for workplace attendance. How many days a week you’ll be required to attend your workplace will depend on the requirements of your role. It’s important that you understand the requirements before applying to ensure you are able to meet them. We are committed to considering requests to work flexibly and job share. Requests will be considered by the recruiting manager in line with our policies and business needs.
For more information on our categories for workplace attendance, please view our guide.
We will be reviewing this policy and approach at regular intervals to ensure we’re meeting our attendance needs.