Quality and assessment manager jobs
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
Providence Row has been supporting homeless and vulnerably housed people since 1860. We believe no one should have to sleep rough and that everyone should have access to the support they need to find a safe place to call home.
Through our Reset Outreach & Referral Service (RORS), we support people in Tower Hamlets affected by drugs and alcohol. Our team takes a harm reduction approach, meeting people where they are at, reducing stigma, and helping them access treatment, health services, and wider community support.
This role is a chance to make a real difference — whether you bring experience from substance use services or transferable skills and a passion for supporting people.
About the role
- Provide outreach and in reach support to people affected by substance use across Tower Hamlets, including those who may have a history of rough sleeping, be vulnerably housed, or otherwise disconnected from mainstream services.
- Carry out person-centred assessments and work collaboratively with service users to develop support and recovery plans.
- Make timely and appropriate referrals to specialist services (e.g. treatment, health, housing, and social care) to ensure holistic support.
- Develop strong working relationships with partner agencies to coordinate joint support and reduce barriers to engagement.
- Promote harm reduction, recovery-focused approaches, and ensure that people are empowered in their choices.
- Maintain accurate records and contribute to monitoring and evaluation of the Reset service.
Benefits
- 27 days holiday plus bank holidays
- Pension – 5% employer, 3% employee
- Cycle to work scheme
- Season ticket loan
- Employee assistance programme
- Monthly reflective practice
- Wide range of learning & development opportunities
To apply: Please upload your CV with a covering letter, detailing how you meet the job specification. CV’s without a covering letter will not be considered.
Research shows some people, especially women and marginalized groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.
Interviews
Please note that we may interview on a rolling basis and therefore encourage early applications.
Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.
Registered Charity
0
We tackle the root causes of homelessness to help people get off, and stay off, the streets.
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Are you happy to network & develop relationship with employers and help match people into employment?
If so, we would like to hear from you!
South East London Mind’s IPS Employment Service helps people with mental health needs back into work. We aim to increase the number of people moving into paid employment from Community Mental Health Teams.
We are currently seeking two permanent IPS Employment Specialists to work as part of the Community Mental Health Teams. You will deliver the Individual Placement and Support (IPS) approach (for which training will be given), working in line with the 25-points fidelity scale.
More information about IPS Employment support on our website.
Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.
Closing date: Sunday 28th September (11:59pm)
Likely interview date: Week beginning 13th October
Please note that the interview will involve an assessment centre (40-50 mins) in addition to the interview questions.
We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.
About Us
SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.
SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.
Read more about staff benefits and why staff love working here on our website.
Registered Charity
101 - 500
We work to be there when it matters for people living with mental health problems and dementia in Bromley, Greenwich, Lambeth, Lewisham, and Southwark
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Clinical Lead
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: Clinical Lead
Location: Based in our Central Office in Islington which is around a 10 minute walk from Highbury and Islington station. You will also work across multiple services in and around London, Kent, Brighton, Luton and Bedford. Please be kindly aware there is no step free access at this location and some of our other sites.
Salary: Full time equivalent salary is £61,800
Shift Pattern: 15 hours per week working 5 to 7.5 hour shifts Monday to Friday between 09:00 - 17:00, set days and shifts can be discussed in the recruitment process with the hiring team. You may be required to work outside these hours as per service and organisational needs.
About the role
As a Clinical Led, you will be responsible for shaping, leading, and delivering our Clinical strategy. You will drive clinical excellence and innovation across our services by providing leadership, knowledge, and your skills to upskill and empower our wider teams. You will champion best practice, compliance, and continuous improvement to ensure we are providing meaningful outcomes for our residents and participants.
Key Responsibilities include:
- Take lead on developing and implementing healthy and safe clinical strategies, policies, and procedures across the organisation.
- Provide expert clinical oversight across all relevant services.
- Lead on research initiatives to evidence the effectiveness of our clinical offer that will provide ongoing evaluations and reviews for SIG.
- Manage ongoing clinical projects, research projects, and audits.
- Provide hands on support to managers throughout resident and participant interactions with SIG.
- Support teams with cases and medication issues, working alongside external clinical teams.
- Complete and manage serious case reviews, in collaboration with various teams internally and externally to complete thorough evaluation and make recommendations.
- Lead on risk management and risk assessments, in line with SIG’s theory of change, carry out strengths-based assessments of need and risk and deliver holistic support and risk management plans, enabling residents/participants to achieve their aspirations and keep themselves safe.
About you
We are looking for someone who can proactively take leadership and ownership of creating safer and compliant clinical services for our residents and participants. You will be able to communicate highly complex and sensitive information effectively, and able to upskill others to be empowered to perform within their roles, with knowledge of clinical excellence. You will have:
- Registered Clinical Profession; Specialist Registered Mental Health Nurse, Non Medical Prescriber qualification or equivalent
- Proven leadership in clinical service delivery within health, social care, or third sector settings
- Experience in managing multidisciplinary teams and driving service excellence
- Ability to teach, train, consult, and deliver clinical supervision
- Thorough understanding of risk management and able to share this with colleagues at all levels through training, meetings and one to one support
- Ability to translate industry standards into internal practices, updating relevant people on any updates on a regular basis. Keep in line with regulations and relevant trends
- Understanding of interplay between physical health, mental health, and substance use
- Ability to understand and apply safeguarding protocols as they arise
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
- Be part of an organisation which believes good care and support improves lives with the vision to create healthier, safer, and more inclusive communities.
- Join an organisation with a mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation.
SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Clinical | Nurse | Charity | Mental Health | Medication
Registered Charity
101 - 500
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Thank you!
About Us
The vision of Harris Academy Clapham is a simple one. From our opening in September 2020, our academy is a place where ‘everything is possible'.
The Clapham curriculum is designed to meet the needs, aspirations and abilities of every one of our students. Our aim is to improve their life chances and enable them to make a positive contribution to the city and world in which they live.
At Harris Clapham, the curriculum is delivered through high-quality teaching. This is codified in our research-informed approach to pedagogy, which we call the Clapham Way. The following principles apply in our curriculum:
- Subject specific knowledge and skills come first
- Embedding and building on the basics – ensuring that every student acquires the vocabulary, literacy and numeracy skills to enable them to fully participate in society
- The curriculum must be rigorous and relevant by engaging with the best of what has been thought and said and acknowledging that knowledge is fluid and can be contested
- The curriculum must prepare for life in modern Britain and beyond, and enable Clapham students to understand their rights and fulfil their responsibilities under the Equality Act.
Through the Clapham academic, enrichment and pastoral curriculum we expect our students to develop powerful knowledge and the following values and character attributes that will enable them to achieve our vision that ‘Everything is Possible'.
Endeavour for excellence
- Learning to work hard and relish challenge.
- Learning to never give up.
- Learning to take sensible risks.
- Learning to always strive for the best for themselves and each other.
Integrity and honesty
- Always acting with kindness.
- Treating others the way they would like to be treated.
Self-belief with a global view
- Growing to have the agency to achieve their ambitions for themselves and the wider world.
Our staff are supported in their work and in developing their future careers via:
- A centralised behaviour system, with each year group supported by non-teaching pastoral leaders
- A programme of instructional coaching, supported by the Step Lab platform
- Access to a wide range of National Professional Qualifications delivered by the Institute of Teaching
- Federation subject consultant support
- Harris Federation professional development training days and networking support.
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Summary
We are looking for a hardworking, ambitious and dynamic PA to the Executive Principal to join Harris Academy Clapham at this exciting time. You will have excellent opportunities to engage in wider Harris Federation academy improvement and professional development activities.
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Main Areas of Responsibility
The key duties of this role will cover:
- Managing the Executive Principal's diary, including identifying and arranging meetings and dessiminating briefings and documents, adding any necessary deadlines
- Communications and administration, including proofreading correspondence, communicating with key stakeholders, dealing with complex enquiries, and maintaining files and contact lists
- Managing meetings
- Being the Clerk to Governors
- HR support, including managing resignations, absence leave, risk assessments and sickness records
Qualifications & Experience
We would like to hear from you if you have:
- An appropriate degree or equivalent level of education
- Training in the use of a variety of ICT packages
- Knowledge of personal assistant roles and responsibilities
- Training in typing and formatting of a variety of documents including spreadsheets
- At least two years' experience working in school or other educational establishment
- Experience of managing staff in relation to the PA role
- Some experience of human resources e.g. recruitment and/or monitoring attendance
- Experience of working to targets and deadlines
- Experience of managing meetings including preparation and circulation of papers, minutes and ensuring information is circulated as required
- Experience of managing diaries at a high level, including communication with a range of audiences
- Experience of managing high profile events
- Experience of developing policies, processes and procedures
Please download the Job Pack for a full person specification.
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Rewards & Benefits
Our people are at the heart of our success. We have developed a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level.
In addition to the opportunities for career development and progression, we also offer a competitive rewards and benefits package which includes our Harris Allowance for teachers on MPS/UPS, a Performance and Loyalty Bonus, Pension Scheme with generous employer contributions, a Wellbeing Cash Plan and many other benefits. Learn more about on our website.
Safeguarding Notice
The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed.
Equal Opportunities
The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates.
We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment.
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Next Steps
If you have any questions about this opportunity, please send us an email, or call to arrange a conversation.
Before applying, please download the Job Pack for full details on the job responsibilities and person specification. This will be helpful for you when completing your application, and throughout the recruitment process.
We encourage you to apply as soon as possible as we may interview and offer to a candidate before the closing date. Please note that we only accept applications submitted before the closing date via our careers website.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Creative Support are looking for an energetic and enthusiastic individual to manage our team of support staff at our Supported Accommodation service in Tameside. We require someone with a good understanding and experience in the field of mental health.
As a Team Leader you will received guidance and support from the registered service manager to help maintain high quality support to oversee the supported accommodation service. You will also join a cohort of experienced regional managers who, alongside the registered manager, will provide peer support to you in your role.
The successful applicant will be supporting active and independent service users with mental health needs with a wide range of interests and goals. No two days will be the same at this service as we support our service users to follow their passions and engage in a range of activities including: meals out, cooking/baking, board games, movie nights, arts and crafts and many more.
The Role:
-To directly lead the team and be responsible for the line management of team members
-To operate as a Team Leader across different streams of support and ensure effective running of services with the support of other senior staff.
-To undertake within your duties direct support to service users.
-To provide person-centred care and support to enable people with mental health needs to live as independently as possible and be part of their community.
-To engage with service users and build trusting therapeutic relationships.
-To undertake assessments of new referrals and ensure robust review processes for those who use the services
-To work closely with other professionals and agencies to provide a coordinated personalised service, which meets the identified needs of individuals, promotes their recovery and maintains their quality of life.
-To deputise for the Mental Health Manager in relevant work areas when required. To provide staff supervision and management, undertaking initial assessments and liaising with other professionals and agencies.
Vacancy Reference Number: 87379
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care. Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Annual Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship under the UKVI scheme, and we are unable to accept applicants with Skilled Worker Visas.
Registered Charity
501 - 1000
Creative Support is a not for profit provider of person centered care and support
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Creative Support are looking for an energetic and enthusiastic individual to manage our team of support staff at our Mental Health service in Whalley Range. We require someone with a good understanding and experience in the field of mental health.
As a Team Leader you will received guidance and support from the registered service manager to help maintain high quality support to oversee the supported accommodation service. You will also join a cohort of experienced regional managers who, alongside the registered manager, will provide peer support to you in your role.
The successful applicant will be supporting active and independent service users with mental health needs with a wide range of interests and goals. No two days will be the same at this service as we support our service users to follow their passions and engage in a range of activities including: meals out, cooking/baking, board games, movie nights, arts and crafts and many more.
The Role:
-To directly lead the team and be responsible for the line management of team members
-To operate as a Team Leader across different streams of support and ensure effective running of services with the support of other senior staff.
-To undertake within your duties direct support to service users.
-To provide person-centred care and support to enable people with mental health needs to live as independently as possible and be part of their community.
-To engage with service users and build trusting therapeutic relationships.
-To undertake assessments of new referrals and ensure robust review processes for those who use the services
-To work closely with other professionals and agencies to provide a coordinated personalised service, which meets the identified needs of individuals, promotes their recovery and maintains their quality of life.
-To deputise for the Mental Health Manager in relevant work areas when required. To provide staff supervision and management, undertaking initial assessments and liaising with other professionals and agencies.
Vacancy Reference Number: 86580
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care. Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Annual Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization – Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK.
Registered Charity
501 - 1000
Creative Support is a not for profit provider of person centered care and support
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Together for Short Lives is a charity that makes sure seriously ill children and their families get the care they need, especially at the end of life. We work closely with families, care professionals, and services to improve children’s palliative care. We also speak up to government leaders and decision-makers to help make sure families have access to the best support when they need it.
About the Role
As a Kentown Family Service Coordinator, you will be the first point of contact for families referred into the Kentown programme, helping them navigate health, social care, and voluntary sector services. You will:
- Carry out family needs assessments and co-develop personalised support plans with families.
- Build strong local relationships with health, education, and community services to ensure families can access the help they need.
- Promote the work of the Kentown Programme and Together for Short Lives and raise awareness of children’s palliative care in the region.
- Support family engagement events, training opportunities, and ongoing evaluation of the programme’s impact.
- Work collaboratively with the Kentown team, sharing learning and best practice across regions.
- This is a home-based role with travel across Lancashire, Cumbria, and Manchester.
About You
We’re looking for someone with experience in health, social care, or education who is passionate about supporting families. You will bring:
- Experience working directly with children, young people, or families with complex needs.
- Strong communication and relationship-building skills with families and professionals.
- The ability to assess needs, coordinate support, and signpost families to the right services.
- Confidence in collecting feedback and supporting events or activities for families.
- A proactive, compassionate, and organised approach, with good IT and record-keeping skills.
- A full driving licence and willingness to travel are essential.
Registered Charity
21 - 50
We exist to ensure every seriously ill child and their family gets the high-quality children’s palliative and end of life care
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Senior Accounts Technician plays a key role within the financial accounts team, working in partnership with the Director of Finance and Governace to ensure the smooth operation of financial systems and processes.
Registered Charity
51 - 100
We give Survivors of trafficking and torture the strength to move on.
The client requests no contact from agencies or media sales.
Thank you!
The EMHIP (Ethnicity and Mental Health Improvement Programme) Mobile Hub Support Worker has been co-designed with individuals with lived experience of mental health care to provide direct, person-centred support to individuals in their local communities.
The Croydon BME Forum and Asian Resource Centre Croydon, in partnership with South West London Integrated Care System (SWL ICS) and South London and Maudsley NHS Foundation Trust (SLaM) are working together to address the ethnic inequalities in health and social care through the Ethnicity and Mental Health Improvement Programme (EMHIP). One of the key interventions of EMHIP is the implementation of the Mental Health & Wellbeing Mobile Hub. This is a mobile, all age, whole family hub service, delivered within both faiths based and community-based organisations.
The Mental Health & Wellbeing Mobile Hub team will be a dedicated team of experienced, culturally aware support workers and clinical staff embedded in the community to provide services to all local residents, but with a specific focus on BAME communities. This team will be based in different locations across the borough, working within BAME communities, alongside faith groups and existing wellbeing hubs in Croydon.
Job Summary
The Mobile Hub Team Support Worker is a skilled, knowledgeable, and empathetic person, who enjoys working with people, taking a person-centred approach. They must be flexible, adaptable, and comfortable working in an active setting, with people and professionals across the health and social care system. They will be practical, resilient, well organised and have excellent communication skills.
As a Hub Support Worker, you will be responsible for working with the team, providing advice and practical help for local residents in need of mental health support or general well being/social support. You will work as part of a wider hub team, rotating between different community locations, providing one-to-one support, and making referrals to the team psychologist and secondary care services, as well as helping people to access other agencies and services, such as benefits, housing, debt services. You will work with the mobile hub team to offer wellbeing activities, including workshops as well working with primary care and collaborating with community services.
You will work in a variety of settings, including:
- Faith-based groups
- Community settings
- Colleges
Main responsibilities
- Working closely with CBME Forum Mobile Hub Team Manager
- Support new referrals and offer a person-centred, wellbeing assessment that identifies their wellbeing difficulties and develops a plan to support positive mental and general wellbeing.
- Ensure that staff resources are coordinated to provide cover being aware of the team’s work/life balance.
- Deliver one-to-one support to hub users and manage a caseload of individuals as agreed with the Hub Team Manager.
- Provide advice and information relating to Welfare Benefits, including Universal Credit and work with service users to assist them with claims, online assessments, including Work Capability Assessments, applications, form-filling and contacting agencies such as the Department of Work and Pensions and London Borough of Croydon Welfare Rights and Housing teams.
- Provide basic housing advice.
- Provide general money and debt management advice.
- Provide information on employment opportunities and training support for clients.
- Support colleagues within the Mental Health & Wellbeing Mobile Hub, with enquiries which relate to your specialist knowledge and experience e.g., in Universal Credit, Housing, Money or Debt Management, access to training, education or employment.
- Support access to, and the delivery of, a variety of peer and social support groups, workshops and activities available.
- Work as part of the wider hub support team, co-delivering workshops, liaising with colleagues, and arranging referrals where necessary to hub team psychologist.
- Facilitate direct referrals to secondary care services and community services.
- Work from a strength-based approach, focusing on the person themselves and providing non-judgemental support, respecting diversity and their lifestyle choices.
- Attend training, forums, and meetings to ensure knowledge remains relevant and up to date.
- Keep up to date about current best practice and legislation within mental health, as well as within the field of Information & Advice more generally.
- Provide updates and feedback to the EMHIP Mobile Hub teams.
- Maintain accurate and up to date service user records using online database systems.
- Preparing and giving talks on the work of the service to other organisations e.g., Social Services, Mental Health Resource Centres.
- Work within all policies and procedures of the Partnership, ensuring that information remains confidential and to adhere to the General Data Protection Regulations 2018 (GDPR)
The client requests no contact from agencies or media sales.
Thank you!
Charity Support Officer
Location: Remote, with regular meetings in London, applicants must be based in or around London
Salary: £27,700 - £29,000 per year
Contract: Full-time with opportunities to work flexibly over 4 days
Reporting to: CEO
About AWN
All Ways Network (AWN) is a UK-registered charity dedicated to empowering non-profits that support diverse Muslim communities across the UK, particularly those with an annual income under £1 million towards becoming fundable.
We provide grassroots organisations with vital services from bid-writing and application reviews to webinars, training, and tailored charity support. This helps them access funding, strengthen governance, build capacity, and adopt best practices in a challenging funding landscape.
Committed to equitable grant-making and a stronger civil society, AWN champions the vision of: “Thriving non-profits empowering Muslim communities to enrich UK society.”
Role Overview: Knowledge in grant-funding, capacity building, organisational support
We are seeking a proactive and collaborative Charity Support Officer to help deliver AWN’s mission. You will be the first point of contact for grassroots charities, supporting them to strengthen their organisations and improve their chances of securing grant funding by offering practical guidance, signposting, and building trusted relationships that help them grow in confidence and resilience. The role includes helping organisations strengthen governance and compliance, sharing information on grant-funding opportunities, and supporting them to identify challenges and develop practical solutions.
The non-profits you will support work across a wide range of areas for example: women, health and wellbeing, youth, homelessness and poverty, family services, sports, faith groups, crime and gangs, prisoners and ex-offenders, refugees and asylum seekers, drug addiction, older people and rehabilitation, and many more.
Bringing a strong awareness of the barriers facing small charities particularly Muslim-led groups, will be key to helping them build long-term sustainability and impact.
Key Responsibilities:
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Act as the first point of contact for charities and community groups, managing a varied caseload and balancing priorities.
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Carry out needs assessments to understand organisations strengths, challenges, and funding needs, and develop clear action plans.
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Provide tailored support, including health checks on governance, compliance, finances, and funding readiness, offering recommendations and signposting to specialist services (e.g., Cranfield Trust, CVS, Charity Excellence etc).
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Advise on funding opportunities, strategy, and application readiness, with referrals to bid-writing support where needed.
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Deliver workshops, webinars, events, and one-to-one sessions to build skills, knowledge, and confidence of UK grassroots organisations.
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Work collaboratively with organisations and AWN colleagues (including via the triage and referral system) to identify challenges and develop practical, sustainable solutions.
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Build and maintain strong relationships with charities, funders, and sector partners across the voluntary, public, and charity sectors.
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Represent AWN at external events, conferences, and meetings, helping to organise and deliver events linked to your work.
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Keep accurate records on the CRM, gather feedback, write case studies, and contribute to monitoring, evaluation, and service development.
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Support AWN’s communications by contributing updates for the website and social media.
What We’re Looking For
We’re looking for someone who is approachable, empathetic, and motivated to make a difference. You’ll have a natural ability to listen, build trust, and meet people where they are, while offering constructive and practical support. Patience, curiosity, and cultural awareness will help you understand the diverse realities of grassroots charities and the communities they serve.
Alongside these personal qualities, you’ll bring a good understanding of the charity sector and the challenges facing small non-profits across the UK, for UK Muslim-led organisations. You’ll have exceptional knowledge of governance, compliance, and funding pathways, and the confidence to guide organisations towards growth, resilience, and long-term impact.
Essential Criteria
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3+ years’ experience within the UK charity sector (domestic, not solely international).
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Strong understanding of charity governance, compliance, and the UK funding and grant-making landscape.
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Insight into the needs and challenges of small and grassroots non-profits, with awareness of the systemic barriers affecting Muslim-led organisations.
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Experience supporting or advising charities, community groups, or local networks to build capacity and resilience.
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Ability to work collaboratively with organisations, offering constructive and practical guidance.
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Excellent communication and interpersonal skills with confidence in public speaking and engaging a wide range of stakeholders.
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Strong organisational and administrative skills with attention to detail and the ability to manage multiple priorities.
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Demonstrated ability to work independently, take initiative, and adapt in a fast-paced environment.
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Comfortable working autonomously and as part of a small team, with minimal supervision.
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Confident using technology to deliver support and manage work effectively, including CRM systems, Microsoft Teams, and other digital tools.
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Experience in one or more of the following areas:
- Community engagement and outreach
- Event or project coordination (online and in-person)
- Delivering presentations, workshops, or training sessions
- Monitoring, evaluation, and learning activities
Recruitment Process
Interviews will take place early October 2025.
The process will include two stages: one online and one in-person (to be held in the City of London).
Exact dates will be confirmed before the application deadline.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
World Jewish Relief launched the Specialist Training and Employment Programme (STEP) for refugees in 2016 and today we are the largest provider of specialist employment support to people who have experienced forced migration in the UK.
STEP aims to support refugees and others who have experienced forced migration to overcome the complex barriers they face in preparing for, and ultimately finding, work in the UK. We work with individuals, regardless of their background or proximity to the labour market, helping them develop the skills and access the opportunities they need to secure sustainable and meaningful employment.
We deliver STEP through both online and in-person programmes across the UK. Our work includes targeted support for women refugees, Afghan nationals, Ukrainians, and people who have come through the asylum system.
Our flagship in-person programme is delivered in partnership with a network of expert local delivery partners — including local authorities and NGOs — to ensure high-quality, community-based support.
We now have an exciting opportunity for a Programme Officer, who will be central to the smooth delivery and coordination of the STEP In-Person Programme. You will work closely with a network of expert partners, including local authorities and NGOs, to ensure high-quality, accessible support is delivered within communities.
You will be responsible for a range of programme and partnership management tasks, including oversight of grant payments, data and impact reporting, delivery partner support, and internal training and induction. You will also contribute to the design and delivery of specialist strands of STEP, including our pilot programme for people seeking asylum and our Experts by Experience Board. You will work closely with the STEP Programme Manager to implement the programme’s current delivery and help shape its future direction into 2025 and beyond.
About you
We are looking for candidates who have:
- Experience of working in a programme delivery or coordination role, particularly supporting refugees or other marginalised groups into employment
- Experience supporting or managing external partnerships or stakeholders
- Experience organising, planning and facilitating training and workshops
- Excellent administrative and organisational skills
- Strong Excel and data handling skills and confidence using Microsoft Office and CRM databases
- High level of accuracy and attention to detail
- Ability to communicate clearly and professionally, both verbally and in writing
- Ability to build effective working relationships with a range of stakeholders
- Willingness to travel within the UK for partner meetings and events
Benefits
We offer a range of benefits including:
- 23 days holiday pro rata plus bank holidays and Jewish holidays.
- Pension scheme – we contribute 5% to the World Jewish Relief pension scheme.
- Life Insurance – up to 3 times salary to nominated beneficiaries.
- Health Cash Plan – cash back to cover the costs of dental treatment, optical care, specialist consultations and a range of complementary therapies.
- Enhanced maternity & paternity pay.
- Employee Assistance Programme – free, confidential advice or support with any personal or work. related concerns or free counselling if needed.
- On Friday the office closes at 3pm.
- We encourage flexible working and offer a range of flexible working options
Equality, Diversity and Inclusion
World Jewish Relief values equity, diversity and inclusion in our workplace and we encourage applications from candidates of all ethnicities, socio-economic backgrounds, genders, sex, sexual orientations, ages, disability, faiths (or non), marital status (or non), that meet the criteria set out for this role.
We are striving to build a team reflective of the communities we work with. People with experience of forced migration are experts by experience and are particularly encouraged to apply for this position. If you have first-hand experience of forced migration, please let us know in your application. Additionally, we encourage you to apply even if you do not meet all the requirements that are listed within the person specification.
We respect that people’s identity is not defined by their past experiences and do not expect candidates to describe their lived experience during the interview process unless they wish to do so.
You don’t need to be Jewish to work for us, but you must be committed to our faith-based values of Justice, Kindness, Repairing the World and Welcoming the Stranger. We are inspired by these values to work beyond our community, recognising the dignity and potential of all people.
To apply
Please upload your CV and a cover letter which outlines why this role appeals to you and how you meet the criteria in the person specification. Please refer to the person specification which shows which criteria will be assessed in your CV and cover letter.
Interviews will be held remotely week commencing 29th September 2025.
Registered Charity
101 - 500
Bringing life-changing action to people in crisis around the world
Thank you!
Location: This role is home based. It will also require occasional travel for meetings and events
Hours: 4 days per week (28 hours)
Flexible working: Flexible working applications are welcome.
Reports to: Deputy CEO
Salary: Level 5. £28,500 per annum. £22,800 pro rata
Pension: Stakeholder pension scheme available
We are receiving a very high amount of applications for this role and may need to close this vacancy early, so please apply as soon as possible.
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Are you passionate about shaping learning experiences that inspire creativity and drive professional growth? Artswork is seeking a dedicated Learning Content Creator to join our dynamic Professional Development team. In this home-based role, you’ll design and produce high-quality digital and media resources – guides, eLearning modules, toolkits, and more – that support diverse learners across the UK’s youth and creative sectors and beyond. You’ll collaborate closely with the team, translating complex topics into accessible, engaging materials that champion inclusion, creativity, and best practice.
If you’re a detail-orientated, creative thinker with strong visual communication skills, recent experience with digital content tools, and a genuine commitment making learning accessible for all, we want to hear from you. Join us and help empower individuals and organisations to unlock their potential through innovative, impactful learning. Flexible working arrangements and a supportive, inclusive environment await you at Artswork.
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Main Responsibilites:
Content Development & Design
- Create high-quality digital and media learning materials, including guides, toolkits, presentations, eLearning modules and video resources tailored for creative professionals
- Translate complex topics into accessible, innovative and impactful learning content that supports a variety of professional development pathways and diverse audiences
- Use authoring tools (such as Articulate, Vyond, Canva, Thinkific etc.) to create interactive and visually engaging learning experiences, incorporating video, audio, and creative media
- Champion inclusion by ensuring all content reflects Artswork’s commitment to and standards of access, diversity, equality, inclusion and cultural relevance
- Upload, organise, and update course content on our Learning Management System (LMS), ensuring resources are accessible, easy to navigate and up to date
- Utilise insights from post-training assessments, platform engagement metrics, and qualitative feedback to refine and enhance learning materials and evolve our offer
Collaboration & Team working
- Work in collaboration with the Learning Development Manager, Professional Development team, subject matter experts, and clients to shape meaningful learning experiences
- Generate ideas that contribute to Artswork’s commitment to continuous quality improvement in its training and help us grow our learning offer
- Support project timelines, manage documentation, and contribute to the successful launch of new professional development programmes
- Contribute to the APD growth strategy through ideas and practical solutions
Sales and Marketing
- Ensure all content supports Artswork’s brand tone, visual identity and core messaging whilst supporting a high quality and effective learning journey for participants
- Work with the Sales & Marketing Lead and the Communications team to align training materials with product launches, campaign milestones, and promotional strategies
- Work with the Sales & Marketing Lead to repurpose existing content for marketing purposes
Administration and Legal Compliance
- Maintain positive, diplomatic professional relationships with colleagues and our participants, partners and stakeholders
- Adhere to Artswork’s values and its policies and procedures, i.e. Access, Diversity, Equality & Inclusion, Health and Safety, Data Protection, Safeguarding and Environmental policies
- Be a committed champion for Artswork’s Anti-Discrimination Charter
- Maintain and develop personal skills and knowledge through appropriate training
- Perform own administrative duties
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We provide a range of benefits for employees including:
- Flexible working options
- Generous 29 days holiday pro rata plus bank holidays including guaranteed time off between Christmas and New Year
- Access to the Sage Employee Benefits programme
- Stakeholder pension
- Additional wellbeing time, which allows you to take 25% of your hours back when you really need it
- Enhanced Parental Leave and Carer’s Leave Policies to help maintain a positive work life balance that recognises caring commitments
- 3 paid volunteering days a year, including 1 dedicated to environmental activities
We champion continuous professional development and offer all employees access to training opportunities, as well as investing in your learning and nurturing your aspirations with a £500 annual budget to be spent on training of your choice.
Registered Charity
21 - 50
We empower young people to lead change through creativity – for themselves, their communities and the world.
The client requests no contact from agencies or media sales.
Thank you!
An excellent opportunity has arisen to join the Medair UK team as we are seeking a part-time Operations Support Officer. The post holder will be responsible for Medair UK’s financial and office administration, including maintenance of the organisation’s CRM database and some fundraising support. You will ensure the accurate processing and timely delivery of donor and financial information and acting as first point of contact for the organisation, you will be responding to supporter enquiries. You will also provide general office, and IT support to the Head of Operations.
About Medair UK
Medair is a Christian humanitarian organisation that responds to conflict, disease, and disaster so that the world’s most vulnerable and hard-to reach people can live with dignity and hope. Medair UK is an affiliate of the Swiss-based humanitarian organisation, Medair International.
Together, we work in some of the most remote and difficult places on earth, empowering people to build a better future. This year our teams in Sudan have remained operational, working under the most difficult conditions, and launched a new response in Chad to support those fleeing across the borders. In the Democratic Republic of Congo, we received global coverage as one of the first responders saving the lives of communities affected by Mpox – and no lives were lost amongst those we treated. We also scaled up in Lebanon supporting at displaced communities affected by the conflict. In 2024 through our experienced national and international teams we helped 3,743,021 people across 13 countries.
About you
You will have experience of working in an office administration role, including financial processing and have proven experience with databases. You will be comfortable working with and prioritising high volumes of work. In addition to your experience of completing routine, complex tasks accurately and systematically, you will be able to maintain quality and attention to detail. Confident, polite and professional with excellent communication skills and the ability to work as part of a team, you will have strong planning and organisational skills, with experience of maintaining office and administrative systems
Key Activities
Donation Processing
- Responsible for the timely recording and processing of all incoming donations (including via our website, bank account, third party platforms and cheques) into the Medair UK CRM (Salesforce).
- Ensure all donors receive gift acknowledgements / thank you letters corresponding to each gift received.
- Maintain up-to-date records of donors, staff and other contacts in the Medair UK database.
- Process and record completed Gift Aid declarations and support in the regular reclaim of Gift Aid.
Financial Administration
- Inputting of all financial data (income and expenditure) into Quick Books.
- Preparing and following up suppliers invoices for payment.
- Processing expenses claims.
- Managing the banking of income and supporter cheques.
- Support the Head of Operations to implement the month and year end reconciliation process for both Salesforce and Quick Books.
Facilities & Office Management
- Act as first point of contact for the office and public enquiries, responding to incoming telephone calls and emails.
- Answer basic enquiries about Medair's work and distributing information to supporters and others as required.
- Manage and order office supplies, stationery and equipment.
- Maintain a clean, tidy and safe working environment, administrating risk assessments, H&S and fire safety procedures.
Information Technology
- Ensuring the maintenance of the IT system and handling minor in-house IT technical issues for staff and volunteers.
- Liaising with the Global Support Office IT Helpdesk team to ensure the timely set up of IT for new staff and volunteers – i.e. setting up email addresses, and relevant permissions.
- Ensuring that IT permissions are current, and that these are amended as and when staff and volunteers leave.
- Assisting with continuous improvements in Medair UK’s use of IT.
Engagement Support
- Supporting fundraising activities with data segmentation and the production of standard and custom reports in Salesforce
- Supporting the production and automation of email newsletter and appeals via Campaign Monitor
- Setting up new Salesforce campaigns with tailored reports and dashboards to track donations.
- Producing digital surveys and web-forms as required.
- Providing support to Medair’s virtual events, including the technical administration of Zoom and pre and post event attendee administration.
HR Administration
- Organising and co-ordinating staff and volunteer inductions ensuring that the induction checklist is completed.
- Supporting the Head of Operations with team training and organisational learning and development opportunities.
Qualifications - DESIRABLE
- Vocational qualification in business or financial management / administration desirable
Languages
- Excellent English (spoken and written).
Experience / Competencies – ESSENTIAL
- Experience of office administration / financial administration
- Experience of Microsoft Office solutions, including Excel and Word; Internet and email proficient
- Experience of fundraising or other database(s), ideally Salesforce and Campaign Monitor
- Experience of finance packages
- Able to work to tight deadlines
- Capable planner with attention to detail for data quality, accuracy and consistency
- Clear spoken and written communicator
- Strong team player
- Ability to handle a wide and varied workload and work on own initiative
- Inspired by and in full agreement with Medair’s Christian values and ethos
- Willing to contribute to the spiritual life of the team including prayer meetings
- Willingness to be flexible in terms of hours worked at occasional, but inevitable moments of crisis
Experience / Competencies – DESIRABLE
- Experience and proficiency in the use of Salesforce and Quickbooks
- Knowledge or experience in the HR, IT or Office Management disciplines
- Experience in charity sector
- Experience in relief / development work
- Understanding of Humanitarian Issues
Contract Details: Part-Time (3 to 4 days/wk to be mutually agreed), permanent
Salary: £28,900 (pro rated to agreed part-time hours)
Closing date: Monday 22nd September, 5pm. Interviews likely to be held on Wednesday 1st October.
Workplace: Medair UK office is based in Kennington, London. There is possibility to adopt hybrid working, but with a minimum of at least 2 days in the office.
Only those eligible to work in the UK can apply.
NOTE: In order to maintain the organisation’s Christian ethos, there is a genuine occupational requirement for the holder of this Medair UK position to be a committed Christian
.
The client requests no contact from agencies or media sales.
Thank you!
Digital Learning Lead – UX / UI
Salary: £40,000 per annum
Contract: Fixed term until April 2027
Location: London (EC1M) with hybrid working (1–2 days per week in office)
Hours: Full time (35 hours per week)
Closing Date: 28 September 2025, 5:00 PM
Interview Dates:
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First Stage (online): 14–15 October 2025
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Second Stage (in person): 22 October 2025
Use your UX/UI and digital learning expertise to shape the future of technical education.
At WorldSkills UK, we believe in the power of skills to change lives, boost the economy, and raise the prestige of technical and vocational education. We’re looking for a Digital Learning Lead – UX/UI to play a pivotal role in developing and improving the Learning Lab, our online platform for educators and trainers across the UK’s technical and vocational education sector.
This is an exciting opportunity for a creative, user-focused digital learning expert who’s passionate about supporting educators and driving up standards in teaching and training.
Key Responsibilities
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Lead the design and development of the Learning Lab, ensuring an intuitive, engaging, and accessible user experience.
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Own and optimise the educator journey from first visit to repeat engagement using data, feedback, and testing.
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Collaborate with internal teams and external partners to develop new features and improve platform functionality.
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Apply strong UX/UI design skills to deliver impactful, user-centred digital solutions.
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Manage platform projects, budgets, vendors, and reporting processes.
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Promote high standards in design, accessibility, and inclusivity across the platform.
What We Offer
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Salary of £40,000 per annum
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Hybrid working (with 1–2 days in our London office)
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25 days annual leave (plus bank holidays), rising with service
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6% employer pension contribution (with 3% employee contribution)
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Healthcare cash plan & life insurance (3x salary)
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A flexible and supportive working culture
How to Apply
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Your CV (Word format with identifying details removed)
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A supporting statement explaining your suitability for the role
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A separate document with your contact details and confirmation of your right to work in the UK
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A digital portfolio (PowerPoint or PDF, max 5 slides / 10MB) showcasing your UX/UI work and approach
The client requests no contact from agencies or media sales.
Thank you!
Job Title: Housing Support Worker
Location: Warwickshire, Dispersed Accommodation (mainly based in South Warwickshire)
Salary: £25,857.12 per annum
Contract type: Full Time, Permanent
Hours: 37.5 hours per week. As part of this role, you will be required to participate in an out-of-hours on call rota.
This is an opportunity to join Refuge as a Housing Support Worker to provide high quality practical and emotional support to survivors of domestic abuse and their children living in our dispersed refuge accommodation in Warwickshire.
You will be joining the Warwickshire Dispersed Safe Accommodation service. This service will provide emergency safe accommodation across Warwickshire with high-quality domestic abuse support, ‘by-and-for’ services for survivors of domestic abuse and their children. Housing Support Workers will work closely with the Floating Support Workers and Child Support Workers (who provide the personal support to survivors of domestic abuse and their children) to ensure that the emergency accommodation and support meets the whole range of survivors’ needs.
The post holder will be responsible for the Health and Safety and maintenance of emergency safe accommodation units in multiple 1–3-bedroom properties across Warwickshire. This will include the practical set up and maintenance of home furnishings and utilities in each property and the management of the cleaning and replacements required between each use of the accommodation unit.
The post holder will provide support to survivors fleeing domestic abuse around accessing housing benefit for the dispersed accommodation and support survivors with exploring and accessing move on accommodation.
The Housing Support Worker (HSW) will be responsible for ensuring that the properties will maintain Refuge’s accommodation standards and comply with all Health and Safety legislation and requirements.
As part of this role, you will be required to participate in an out-of-hours on call rota.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am 26 September 2025
Interview Date: 9 October 2025
The client requests no contact from agencies or media sales.