Quality and risk manager jobs

Overview:  

Spires supports homeless and vulnerably housed people in South London. Spires has undergone a period of rapid transformation, moving to a model of multi-site working across three London Boroughs. Our core services include, day centre style drop ins for homeless people, a Women’s drop in, a Refugee drop in and outreach targeted at supporting Women who are sex working.  
 
The Head of Fundraising and Communications will be joining the organisation at an exciting time. Recent successful funding outcomes provide a short period of relative funding stability and an opportunity for the post holder to develop our communications and community fundraising strategies.

Part 1:  Job profile 

 
1.1 Purpose of job 

To generate income from a diverse funding pool that includes trusts and foundations, legacy and individual giving, community giving, government contracts and corporate support. Trusts and foundations remain the primary funding source for Spires so maintaining consistent application output is a core element of the role.

Oversee Spires’ external relations and public profile. The post holder will be responsible for all communications and will look for areas to increase the organisations profile.

Work with Spires CEO and the Head of Client Services to ensure that data and outcomes are being effectively captured in a way that is helpful for evidencing impact.

1.2 Position in organisation 

The post holder joins Spires’ Senior Leadership Team and will report directly to the Chief Executive Officer. The post holder will join the finance, fundraising and risk subcommittee which includes members of the board of trustees.

The post holder will manage the Communications and Community Engagement Lead who currently leads on community fundraising, social media and volunteer recruitment.

Part 2: Key duties and responsibilities 

2.1 Management Responsibilities 

• To manage the fundraising/communications staff and volunteers.

• Hold and record regular staff supervisions.

• Ensure that Spires’ policies are adhered to.

• Attend Spires’ managers meetings.

2.2 Income generation  

• Maximise existing and find new income to meet agreed income targets. 

• Research, write and present attractive propositions for a range of quality funding bids, proposals and documentation. 

• Produce and submit quality funding reports to meet deadlines.

• Maintain up-to-date knowledge of fundraising regulations, networks and developments across the sector, advising on best practice 

2.3 Planning, monitoring and reporting  

• Contribute to the internal planning and budget setting, setting out clear plans for income generation. 

• Contribute to forecasting and regular reporting, producing verbal and written reports for the CEO and Board of Trustees. 

• Actively manage contracts to ensure that Spires is delivering agreed outcomes and spending restricted funds correctly.

2.4 General 

• Review and update the fundraising strategy.

• Undertaking other duties compatible with the level and nature of the post and/or reasonably required by more senior members of staff, including session cover 

• Attend and participate in staff and team meetings and other meetings as required 

This job description covers the current range of duties and will be reviewed from time to time. It is Spire’s aim to reach agreement on changes, but if an agreement is not possible, Spires’ reserves the right to change this job description.

Part 3: Person specification 

3.1 Essential experience 

• Experience of working in the fundraising sector in a professional capacity 

• A demonstrable track record of successfully generating income and achieving targets 

• Producing impact and evaluation reports for funders

• Writing for different audiences/contexts 

3.1.2 Desirable experience 

• Working in the homelessness or social care sector 

3.2 Knowledge 

• Understanding of the principles of effective fundraising 

• Understanding of the principles of effective marketing, communication and diverse donor motivations 

• Good financial acumen, including being able to produce budgets and forecasts.

3.3 Essential skills and personal qualities 

• Excellent written and spoken communication skills

• Information management skills (GDPR) 

• Good influencer and negotiator 

• Highly organised with attention to detail

• Confident and enthusiastic with excellent interpersonal skills 

• IT skills, including Microsoft Word, Excel, PowerPoint, Outlook and databases 

The following are required of all roles with Spires. However, you do not need to address these in your application: 

• Compassion for and awareness of issues facing our clients and service users 

• An understanding of and commitment to diversity and equality

• Able to work in a flexible, approachable manner in response to changing organisational requirements 

• Willingness to develop personal competencies as appropriate to support objectives

Part 4: Summary of terms and conditions of service 

Location: The postholder will be an employee of The Spires Centre. This post is based at 2nd Floor, Elmfield House, 5 Stockwell Mews, SW9 9GX This role will by hybrid with three days in the office and two days from home.

Probation: This post is subject to a 6 month probationary period.

Notice: This post is subject to an 12 weeks’ notice period once confirmed in post. 

Annual leave: The annual leave entitlement is 35 days per year including 8 bank holidays. 

Pension: The Spires Centre will contribute 5% of annual salary for those who qualify for our group pension plan. 

Other benefits: The Spires Centre will provide life and income protection insurance for those who qualify for our group plans.

Expenses: This role will require travel within the UK/London. Out-of-pocket expenses will be paid when incurred in accordance with our expenses policy. 

Safeguarding: The postholder will adhere to The Spires Centre’s safeguarding policy for vulnerable adults.

DBS Check: Because of the need to interact with our vulnerable clients a satisfactory  enhanced DBS check will be required. 

This is a new role within the Bereavement Support Service proactively engaging bereaved families with the support service, respond to bereavement support digital enquiries, working in a team to deliver and ensure anyone seeking advice and support on bereavement is given a high-quality service in a timely way.

The aim of this post is to provide consistent, high-quality emotional support via digital channels to bereaved families who seek support from the Lullaby Trust.

Main duties and responsibilities

1. Proactively engage bereaved families with the support service, respond to bereavement support digital enquiries, working in a team to deliver and ensure anyone seeking advice and support on bereavement is given a high-quality service in a timely way.

· Assist with the setting up of new digital channels to be used by the Lullaby Trust to answer and respond to bereaved families.

· To be the primary contact for the bereavement support digital services including WhatsApp, text, webchat and other social media channels.

· Proactively engage with bereaved families through social media and other online platforms.

· Ensure any safeguarding concerns are actioned in accordance with the organisations Safeguarding policy.

· Send materials to bereaved contacts, including bereavement packs and follow up emails and ensure all documents and databases are updated with each contact in line with the department guidelines, including Raiser’s Edge, Excel databases.

· Cover and answer the bereavement support helpline and online enquiries responding within the set guidelines and KPIs for the department.

· Ensure any messages on Bereavement Support Facebook Groups are monitored and advice is given via befrienders where appropriate.

· Attend face to face events for bereaved families including family days and memorial events when needed.

· Work with Income and Engagement Team around social media bereavement support content/posts.

2. Deliver and run live bereavement themed sessions on social media

· Run monthly live sessions on social media on bereavement topics/themes, responding to comments and messages during and after the sessions, ensuring anyone seeking ongoing support is responded to and referred to relevant services .

· Work with the Engagement Team to promote live session.

· Facilitate monthly remembrance sessions.

3. Ensure the bereavement support services are promoted to those bereaved and to professionals working with bereaved families

· Assist with the recruitment and facilitation of Bereaved Families’ Panel.

· Keep up to date with the bereavement support world including joining National Bereavement Alliance, Child Bereavement Network and research around grief and bereavement.

· Attend events as required to represent the Lullaby Trust’s bereavement support services.

4. Maintain accurate records throughout all services, complying with the organisation’s recording and reporting requirements

Maintain ongoing knowledge and training on the Lullaby Trust’s advice and the scientific knowledge behind this advice.

Collate statistics, as required on areas of work within the support services team.

Assist with the services’ evaluation and impact processes.

Provide other administrative support to the team as required.

Other:

Attend and participate with external supervision sessions, managerial supervision and team and organisational meetings.

Do you have a passion for supporting carers and making a real difference? Are you looking for a rewarding new role in a small, local charity?

Join the Carers’ Hub team and make a lasting difference to the lives of unpaid carers in Lambeth. This is an opportunity to manage a talented and dedicated team as we enter the next phase of our development.

The Adult Carers Team Leader reports directly to the Operations Manager and is responsible for leading and managing the Adult Carers team. 

You will provide leadership and stability to the Adult Carers staff team, by line managing, coaching and supporting employees to create a happy, productive work environment. You will work within the Adult Carers team to deliver an engaging, accessible range of peer support groups, social activities and one to one support, working to targets and budget, ensuring timely and accurate reporting to funders.

This role requires you to work collaboratively with carers and professionals to meet carers’ needs and shape the service, building and maintaining strong partnerships to do so. You will support our wider organisational objectives and help out with events, communications and other ad hoc work.

About us

Carers’ Hub plays a vital role in Lambeth, supporting the many unpaid carers across the borough with 1-1 and peer support, signposting, monthly forums, training, workshops and social activities. We are a charity with ambition, a big heart, and an outsized impact.

As the Adult Carers Team Leader you must be:

• Available to work between 9am and 5pm Monday to Friday (with regular evening and occasional weekend work)

• Skilled at using IT, including Google Suite and Zoom.

• Experienced working with vulnerable adults and those with complex needs.

• Willing to travel within Lambeth

• Willing to undergo a Disclosure and Barring Service check
   

What can we offer you?

• Professional development, induction, ongoing training and support

• Hybrid working

• Permanent contract

• Holiday pay and pension

• Travel reimbursed

Closing date: 9am Tuesday 17th June

Interviews: Monday 23rd June

Strategic and Operational Leadership 

• Set a positive leadership culture aligned with SCT’s ethos, values and mission. 

• Lead the development and implementation of annual operating plans across services, in line with SCT’s strategic goals and budgets. 

• Work closely with Senior Leadership colleagues to identify new service opportunities and drive continuous improvement and innovation. 

• Work closely with SCT’s Fundraising, Communications and Marketing team to develop compelling funding applications, and reports to funders.  

• Represent SCT at stakeholder events, ensuring a clear and compelling case for the impact of our work. 

• Champion and enhance SCT’s reputation by building strong relationships with partners, funders, statutory bodies and the wider community, fostering collaboration, trust and strategic influence. 

Service Development 

• Oversee and support the development of SCT’s front-line services including Addictions Counselling, Supported Housing, Housing First, and Training & Development (incorporating ‘Progressions’ and ‘Choices’). 

• Maintain high service quality, measurable outcomes, and trauma-informed, recovery-focused practice. 

• Develop referral pathways into services, and ensure that client progression is planned, consistent, and reflective of individual needs and ambitions. 

• Lead best practice approaches in Safeguarding and Health and Safety, prioritising client and staff wellbeing. 
• Take the lead in shaping and developing co-production across all services, ensuring that people with lived experience are meaningfully involved in the design, delivery, and evaluation of support.

Housing and Recovery Support 

• Ensure accommodation-based services provide secure, therapeutic environments that support clients to maintain their tenancy and build recovery capital. 

• Oversee SCT’s peer-led recovery community (‘Choices’) and user involvement in our social enterprises, creating training and work experience pathways for people in recovery. 

Staff Leadership and Management 

• Provide strategic leadership for a multi-disciplinary service delivery team. 

• Oversee recruitment, supervision, appraisal and development of staff, ensuring they are fully supported, briefed, and empowered. 

• Promote a culture of inclusion, collaboration and high performance. 

• Set clear expectations, targets, and accountability frameworks to deliver impact. 

Person Specification 

Essential Skills and Experience 

• Proven success in managing and developing high-performing, multidisciplinary teams in complex, person-centred services. 

• Significant experience delivering homelessness, housing, addiction recovery or therapeutic services. 

• Expertise in delivering services that work with people with lived experience of social exclusion. 

• Strong understanding of safeguarding, risk management and trauma-informed practice. 

• Skilled in managing budgets, contracts and KPIs within charitable or commissioned services. 

• Skilled in using In-Form or similar CRM system.

• Highly effective communicator with excellent negotiation and interpersonal skills. 

Desirable 

• Experience working in a values-led organisation or charity supporting marginalised groups. 

• Knowledge of Housing First and Recovery Capital models. 

• Understanding of social enterprise and peer-led service models. 

To provide strategic and operational leadership to multidisciplinary service delivery teams, ensuring high-quality, innovative, and outcome-focused support for people in recovery or experiencing homelessness. The role is central to enhancing service standards, fostering a culture of inclusivity and compassion, and embedding lived experience in practice. As a key member of the Senior Leadership Team, the Director of Services will help shape SCT’s strategy and build sustainable partnerships to maximise impact and long-term success.

Programme Director

Location: Kirklees
Salary: £44,000 pro-rata
Hours: 30-37 hours per week (flexible working available)
Job Type: Full time
Contract Type: Permanent

Are you an experienced leader with a passion for community impact and the voluntary sector?

TSL Kirklees is currently recruiting for a new role of Programme Director to lead and coordinate our portfolio of community infrastructure projects. 

This senior leadership role is pivotal in helping us achieve our mission to tackle inequality across Kirklees by strengthening the voice and influence of the local VCSE sector. 

You’ll work closely with our CEO, Trustee Board, partners, and funders to:

• Oversee project delivery and evaluation
• Build strong cross-sector partnerships
• Align operations with strategic goals
• Lead and support a team of project managers

What are we looking for?

We're looking for someone with a collaborative leadership style, able to provide energy, focus and creativity as well as excellent project and people management skills, and a strong understanding of the VCSE landscape.

REF-221497

Job Title: Refuge Worker

Location: This is an on-site role, located within the London Borough of Hillingdon, there may be a requirement to occasionally work in the London Borough of Hounslow. 
Salary: £28,857.12 per annum, including London weighting allowance if applicable
Contract type: Full Time, Permanent

Hours: 37.5 hours per week

We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.

This is an opportunity to join Refuge as a Refuge Worker to provide high quality practical and emotional support to survivors of domestic violence and their children living in our refuges.

The post holder will provide high quality practical and emotional support to survivors of domestic violence and their children living in our refuges. This includes safety planning and enabling women to access housing, welfare, benefits, and legal advice. A key requirement is to provide personal welfare support and to ensure that women are provided with a safe, supportive, and welcoming environment in accordance with Refuge’s philosophical principles.  

As part of this role, you will be required to participate in an out-of-hours on call rota.

Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. 

Closing Date: 09:00am 30 May 2025

Interview dates: 6, 9 and 10 June 2025

Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development.

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

An exciting opportunity has arisen in our Equality, Inclusion. Diversity Team. We are looking for an experienced EDI business partner to work  across Barnardo's providing expert advice and guidance to help us meet our public sector equality duty. The successful applicant will have the opportunity to work on ambitious initiatives, contribute to our culture of belonging and support training and events to promote awareness of EDI.

Our EDI ambition is growing a culture where everyone belongs. EDI runs through everything we do and we work in a collaborative and enabling way across the whole organisation. Key areas of our work are compliance, culture, participation, cultivation of belonging, colleague journey, recruitment, progression and growth. Our data led insight enables us to measure impact and plan for the future. Our EDI objectives are fundamental to our work on our anti-racism, disability equality, LGBT+ strategy and gender equality.

As an EDI Business Partner, you will be responsible for ensuring that a proactive, high quality, professional and appropriate business focused EDI service is delivered by providing first class advice, guidance, information and support to colleagues, across all areas of the organisation to assist them in delivering Barnardo's Corporate Strategy.

You will be a subject matter expert in EDI and will be key to embedding EDI in decision making, ensuring we are compliant with legal requirements, delivering on our EDI objectives, anti-racism and disability equality commitments, key EDI projects, supporting colleagues with lived experience and contributing to a culture of belonging across the whole organisation. The role holder will be expected to have a knowledge of EDI legislation across the UK.

If this sounds like you, please apply today.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Pay & Reward Framework

We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values.  We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people. 

For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay. 

Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours.  More details on Barnardo's pay framework can be found upon application. 

Job Title: Housing Support Worker

Location: Warwickshire
Salary: £25,857.12 per annum
Contract type: Full Time, Permanent

Hours: 37.5 hours per week

This is an opportunity to join Refuge as a Housing Support Worker to provide high quality practical and emotional support to survivors of domestic abuse and their children living in our dispersed refuge accommodation in Warwickshire.

You will be forming a team that makes up the Warwickshire Dispersed Safe Accommodation service. This service will provide emergency safe accommodation across Warwickshire with high-quality domestic abuse support, ‘by-and-for’ services for survivors of domestic abuse and their children.

Housing Support Workers will work closely with the Floating Support Workers and Child Support Workers (who provide the personal support to survivors of domestic abuse and their children) to ensure that the emergency accommodation and support meets the whole range of survivors’ needs.

The post holder will be responsible for the Health and Safety and maintenance of emergency safe accommodation units in multiple 1–3-bedroom properties across Warwickshire. This will include the practical set up and maintenance of home furnishings and utilities in each property and the management of the cleaning and replacements required between each use of the accommodation unit.

The post holder will provide support to survivors fleeing domestic abuse around accessing housing benefit for the dispersed accommodation and support survivors with exploring and accessing move on accommodation.

The Housing Support Worker (HSW) will be responsible for ensuring that the properties will maintain Refuge’s accommodation standards and comply with all Health and Safety legislation and requirements

Housing Support Workers will work in partnership with both statutory and voluntary sector partners to ensure that the properties are managed to a high standard and ensure a welcoming approach to all survivors and their children.

As part of this role, you will be required to participate in an out-of-hours on call rota.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 20 June 2025

Interview Date: 3 July 2025

Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development.

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

PRHA is a great place to work – Our award-winning teams work together to improve the lives of our residents and make a real contribution to ending homelessness. As an IIP Gold standard employer, we value our staff and commit to develop their skills and support them in their important work.

We have an exciting opportunity for a Team leader within one of our specialist services. We are looking for self-starters with a passion for sparking change in people’s lives. You will have the necessary skill set to empower people and support residents to achieve their goals.

PRHA hostels guarantee a fast-paced, challenging and dynamic environment where no two days are ever the same. We are seeking motivated and energetic individuals to join our teams and help our residents to change their lives for the better.

We are looking for:

Respnsibilities: Please see attached JD

What we offer

We offer our staff a generous benefits package, which includes:

• Pension Scheme – We offer a group stakeholder pension scheme with 3% employer's contribution, employee contribution is 5%
• Holidays - Employees receive up to 22 days annual leave plus bank holidays rising with long service
• Medical – we provide a “Cash Back" Scheme for a range of services such as dental, physio, chiropody, health& wellbeing
• Training Programmes – We provide comprehensive training to our employees to enable them to grow in their career and achieve their professional aspirations.
• Season Ticket Loans – We offer interest-free season ticket loans after successful probation
• Life Assurance - Upon death whilst in service, a Death in Service payment may be made according to the scheme rules. The payment covers 3 times of the employee’s annual salary.

How to apply

Please read the full Job Description & Person Specification which can be found on our website. To apply, please send your CV and Supporting Statement to outlining your interest in working for PRHA and explaining how you meet the criteria set out in the Job Description & Person Specification. Please send your CV and Supporting Statement by clicking the Apply Now button. Furthermore, applications with no attached personal statement explaining how you meet the job description will not be considered.

It is required for this post that the successful candidates will have to complete an enhanced DBS disclosure check.

Vacancy Reference Number: 

SASBOT/BOT/UK-R1

Position title:

Specialist Administrative Support to the Board of Trustees

Reports to:

The Board of Trustees

Location:

Hybrid 

and 

Muslim Hands, 148 – 164 Gregory Boulevard, Gregory House, Nottingham, NG7 5JE

Hours of Work:

Full-time, 35 hours per week

Salary guideline:

(Up to) £53,000.00 per annum (commensurate with experience)

Terms of Employment:

12-Months’ Fixed-Term Contract (with a 6-Month Probationary Period, Extendable and Renewable)

Application Process & Closing Date:

Send an up to date CV and supporting Covering Letter by Email by no later than 31st May 2025

Approx. Interview & Role Commencement Date(s):

Interviews: As suitable candidate(s) identified

Start: ASAP thereafter

Note: Strong Applicants may be contacted sooner, ahead of the closing date, to hold an online Interview with Muslim Hands; therefore, please familiarise yourself with MS Teams / Zoom.

Muslim Hands UK is seeking a proactive, professional and experienced Administrator to our Trustees to support the efficient and effective functioning of our Board of Trustees. In this key role, you will collaborate closely with the Chair, Trustees, and Senior Leadership Team to ensure the smooth delivery of board meetings, maintain compliance with governance requirements and facilitate clear, timely communication with stakeholders.

To succeed in this position, you should have experience in an administrative or governance support role, demonstrate excellent communication and time management skills, and be able to exercise a high degree of discretion and tact. Ideally, you will have working knowledge of UK regulatory requirements with a particular appreciation of charity regulation.

Main Responsibilities:

As Specialist Administrative Support to the Board of Trustees, you will play a vital role in supporting the Board when the central governance team is unavailable or not engaged. Your responsibilities will include coordinating board meetings, preparing and circulating agendas and papers, taking minutes, and maintaining accurate records. You will act as a key liaison between the Board and senior leadership, ensuring timely communication, follow-up on actions, and compliance with governance standards. The role also involves drafting documents, supporting policy reviews, managing regulatory submissions, and providing general administrative support to ensure the Board operates efficiently and effectively.

Additional Information:

Please see 'Person Specification' and JD for additional details.

NB: The closing date for applications is 31st May 2025 however we reserve the right to end the application procedure early should the right candidate be found.

Unfortunately, we will only be able to contact successful candidates so if you have not heard from us by the closure date unfortunately your application will have been unsuccessful.

Child Sexual Exploitation and Abuse Specialist (Girls and Gangs)

This is a new role focusing on working with girls who are at risk of entering the Criminal Justice System through their associations and links to Urban Street Gangs in Leeds. The Postholder will work on a 1:1 and group basis with girls in Leeds who have been identified by schools and partner agencies as needing additional input. Groups will take place in schools and in the community. The role will carry on essential partnership working across the sector to help improve responses to girls who are at risk. You will work with the purpose of providing appropriate emotional and practical support to young people experiencing sexual exploitation.  Working within a harm reduction ethos, you will be supporting young people to effectively safeguard them and reduce the risk of further exploitation, providing intensive 1-2-1 work and group work within a multi-agency approach.  You will ensure that young people are at the heart of our work to empower and effectively protect them. 

Are you a trusted Arabic-speaking adviser with strong community links? We’re looking for someone with experience, empathy, and an existing client base to help us launch a dedicated advice service for Arabic-speaking residents in West London.

You’ll lead on providing tailored advice and support to Arabic-speaking individuals and families, focusing on the most urgent needs in the community — from housing and welfare to digital skills and healthy living. This is a rare opportunity to shape a new bilingual service within a respected community organisation with a long track record of delivering high-quality support to racially minoritised groups.

Main duties:

· Deliver a bilingual advice, information and support service in Arabic and English to members of racially minoritised communities in Kensington and Chelsea and neighbouring boroughs, with a focus on housing, utilities, energy saving, welfare benefits, employability, healthy lifestyles, support for disabled people and carers, basic digital literacy skills, and related issues (NOT including medical, legal, or immigration-related advice)  

· Provide non-regulated money guidance (NOT including financial advice services regulated by the FCA) after appropriate training

· Signpost or refer clients to other service providers as appropriate

· Maintain individual files on all clients and all action taken, using Advice Pro software

· Undertake appropriate training

· Provide digital literacy training or support to service users through workshops and/or one-to-one instruction, after appropriate training

· Arrange and facilitate workshops for service users, where applicable

· Work cooperatively with other staff and volunteers

· Produce regular updates on work for the Director / Deputy Director and the Management Committee

· Participate in supervisions, performance appraisals, file reviews, and internal meetings

· Undertake other reasonable tasks as required

 Arabic speaking Counsellor/Psychotherapist/Psychologist

Salary: £32,076 

Hours of work: 35 hours, 5 days a week

IKWRO –Women’s Rights Organisation (IKWRO) is an award-winning charity founded (as the Iranian and Kurdish Women’s Rights Organisation) in 2002. As testament to its’ success and in response to huge need, IKWRO has expanded and now provides unique and vital support for women and girls from all Middle Eastern, North African and Afghan (MENA) communities who are at risk of “honour” based violence, child marriage, forced marriage, female genital mutilation, domestic violence, sexual violence and other forms of gender violence.  

IKWRO provides direct services including advocacy and professional counselling. IKWRO opened the UK’s first specialist Middle Eastern women’s refuge. IKWRO is regularly called upon to share expertise with government, academics, and media and to train professionals from bodies such as the police, social services and schools.  

IKWRO has led the recognition of “honour” based abuse and “honour” killing as forms of violence against women and girls. Campaign successes include; the first extradition from Kurdistan-Iraq to the UK of perpetrators of “honour” killing of Banaz Mahmod, the UK’s criminalisation of forced marriage, child marriage, virginity testing and hymenoplasty, as well as the first ever national inspection of policing of “honour” based violence. 

The post-holder will help Arabic speaking women who have experienced Forced Marriage, Female Genital Mutilation and “Honour” Based Violence. Working in a confidential setting, counsellors listen attentively to their clients and offer them the time, empathy and respect they need to express their own feelings, to help them overcome their problems and to make appropriate changes to their life.

The post holder must be BACP or UKCP accredited (or equivalent e.g. HCPC) or training to achieve these accreditation

Main Duties and Responsibilities

• Establishing a relationship of trust and respect with clients;
• To undertake high quality direct (assessment and therapeutic) and indirect (consultative, advisory and evaluative) specialist psychological interventions; making autonomous clinical decisions about own professional practice.
• Develops treatment and guidance methods and give guidance using a variety of therapy and counselling techniques;

· To formulate and implement plans of specialist psychological treatment or management of clients’ mental health problems based on an appropriate multi-factorial understanding of the client’s problems and current evidence-based best practice, taking into account the current NICE guidelines.

• Studies psychological factors in the treatment and prevention of mental illness or emotional and personality disorders;
• Maintains required contacts with education or other health professionals, as appropriate, and recommends possible solutions to problems presented;
• Encouraging clients to talk about issues they feel they cannot normally share with others;
• Accepting without bias the issues raised by clients;
• Helping clients towards a deeper understanding of their concerns;
• Attending supervision and training courses;
• Liaising with IKWRO’s staff, counselors and advisors;
• Working to agreed targets in relation to client contact;
• Undertaking group as well as individual therapy on occasions;
• Keeping records and writing reports.

Who we are: Galapagos Conservation Trust (GCT) is the only UK registered charity to focus exclusively on supporting the conservation and sustainability of the Galapagos Islands, Ecuador. Our programmes respond to major threats to the Islands and the surrounding marine reserve including pollution, invasive species, overfishing and climate change. We take a ‘science to solutions’ approach, ensuring our programmes are based on robust science and result in solutions being implemented. We work in collaboration with an ecosystem of partners, taking a ‘grassroots to Government’ approach to ensure conservation solutions are co-designed, accepted, and effective. 

Job Overview: Galapagos Conservation Trust is seeking a proactive and detail-oriented individual to support our Financial Director and organisational teams. The ideal candidate will have a strong foundation in finance operations, a trustworthy problem solver with a can-do attitude, and the ability to manage multiple tasks with accuracy and efficiency. The successful individual will have strong interpersonal skills and be able to operate independently while collaborating effectively with colleagues across the organisation, supporting them with accurate financial insights and guidance.  

  Key Responsibilities: 

Financial operations and month end reporting 

• Manage the day-to-day transactional processing and reporting activities of the finance function, including but not limited to: 

• Income processing within subscriber and Xero 

• Payments and receipts 

• Monthly close process, ensuring all transactions are recorded accurately and completed within the month end timetable 

• Processing of monthly journals 

• Accruals and prepayments 

• Balance sheet reconciliations 

• Monthly financial reporting 

• Cashflow 

• Support the Ecuadorian financial reporting where needed 

• Departmental spend analysis for the Programmes, Operations, Fundraising and Communications teams 

• Monthly contractor cost reporting 

• Liaise with external accounting support for preparation of the quarterly management account pack 

• Support the programmes team with key finance files including but not limited to the PSP and project budgets 

Budgeting and forecasting 

• Support the Finance Director and SLT with budgets and forecasts at an organisational and departmental level 

• In close coordination with the Programmes team, support the financial aspects of partnership agreements/grant making 

• Maintain internal tools to help track secured funding vs forecast spend and help ensure data remains up to date 

• Monthly cashflow forecasting 

• Open, timely, and respectful, communication with team on financial status, challenges and problem-solving 

Database and data management

• Help ensure the accuracy and integrity of data in the finance and CRM systems. 

• Help ensure GDPR compliance across the organisation 

Cash Management 

• Process banking payments, ensuring all appropriate documentation and approvals are in place 

• Bank account management 

Governance and risk management 

• Support the design and implementation of effective quality controls to ensure compliance through manuals, policies, checklists, templates, and other tools 

• Support with the preparation of Board and Committee papers 

• Trustee liaison

Audit, grant applications and gift aid

• Support on all audits and statutory compliance in line with UK regulations and compliance requirements 

• Quarterly gift aid returns 

• Provide financial support for grant applications 

• Support the programmes team on grant audits 

Key skills and experience 

Must have: 

• Qualified or part-qualified accountant (ACA/ACCA/CIMA or equivalent) 

• High quality analytical skills to be able to understand and analyse the financial data. 

• Strong interpersonal skills and ability to work with a variety of stakeholders 

• Experience working within financial planning, accounting and analysis, providing budgeting and forecasting support for budget holders 

• Ability to work under pressure, managing competing deadlines

• Good knowledge of Microsoft applications, in particular Excel 

Desirable: 

• Experience working with Xero

• Charity sector experience or experience of grant-giving organisations 

Key information 

Place of work: Galapagos Conservation Trust office, central London (hybrid working with min.

2 days per week in the office). This is a UK-based role, please only apply if you

are legally entitled to work in the UK and can easily travel to our London office

                                       (near Waterloo). 

Hours of work: Full time (35 hours per week) 

Salary:£35k - £40k, 25 days of annual leave plus bank holidays and day off for birthday 

Reports to:                 Finance Director

Closing Date:12 noon, 30 May 2025 

We are an equal opportunities employer and we are committed to creating an inclusive environment. GCT welcomes applications from all individuals regardless of age, disability, gender identity, sexual orientation, ethnic origin, nationality, religion or belief, or any other protected characteristic. 

GCT politely requests no contact from agencies.