Records manager jobs in westminster, greater london

We are seeking a highly capable Infrastructure Engineer to join us at the Royal College of Radiologists (RCR). 

At The Royal College of Radiologists, we strive to support our members and improve patient care through education, research, and collaboration. Our IT department plays a crucial role in maintaining the technology systems that enable us to achieve our mission.

As an Infrastructure Engineer, you will be at the centre of our technology operations joining our high-performing IT team. Working closely with the Infrastructure & Security Manager you will be pivotal in designing, implementing, and maintaining the College's IT infrastructure. Your responsibilities will include managing network systems, servers, storage devices, and other related hardware, software, and cloud platforms.  Furthermore, you will serve as an escalation point for the ServiceDesk team and support the Infrastructure and Security Manager in implementing and managing security protocols to protect company data and systems from potential threats.

In addition, you'll provide vital support for examination systems, ensuring all IT equipment and software are set up and functioning perfectly. Your general IT support will be invaluable as you resolve user IT problems, assist in delivering technology projects, and collaborate with third-party service providers to keep our systems running smoothly.

This role is perfect for someone who thrives in a fast-paced environment, enjoys tackling complex challenges, and is passionate about maintaining a secure and efficient technology infrastructure.

What you’ll do:

• Infrastructure Management: Support the design, implementation, and operation of technology systems, including cloud services, hosting, on-premises network, and server infrastructure.
• System Stability: Ensure the stability and performance of our technology infrastructure while minimizing downtime and disruption.
• Technical Support: Diagnose and resolve hardware, software, and system issues, and respond to escalations via the IT Service Desk.
• Cyber Security: Assist in monitoring network and system activity, investigating security incidents, and implementing security measures.
• Examinations Support: Provide technical support for examination systems and equipment setup.
• General IT Support: Resolve user IT problems, assist in delivering technology projects, and support third-party service providers.

What you’ll need:

• CompTIA A+, CompTIA Network+, Microsoft 365 Certified: Fundamentals, or equivalent experience.
• Advanced knowledge of Microsoft 365 applications, Windows Server, Intune, and network infrastructure devices.
• Excellent interpersonal, oral, and written communication skills, with the ability to explain complex issues clearly.
• Strong critical thinking skills and the ability to identify workarounds and solutions.
• Self-motivated and able to work effectively within a team and collaboratively across the College.

Why join us?

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

We are seeking a dynamic and creative fundraiser to support activity across community and events fundraising. The role will focus on providing exceptional stewardship for our calendar of community and events fundraising. You’ll build relationships with supporters and deliver impactful events as well as grow our income through individual giving. 

About Us

The Brompton Fountain is the children’s charity at Royal Brompton Hospital - a world leading specialist centre for complex heart and lung disease. We work in partnership with the teams on the wards, paediatric intensive care unit (PICU) and in outpatient clinics. Our charity provides support and resources for patients, families and staff, as well as funding lifesaving medical equipment, accommodation - so that parents can stay close to their child during an admission, toys and entertainment for the playroom and improvements to the facilities to create the best possible environment for families to promote their wellbeing during what can often be a very challenging time. In collaboration with the hospital trust and the NHS we also fund research projects and develop new initiatives for babies, children and young people with heart and lung conditions. 

About You

Our ideal candidate will have experience of working in a fundraising or similar role. You'll have strong written and verbal communication skills to write engaging and inspiring content and messaging. An ability to empathise and communicate effectively about our work is key. If you like the sound of our role then this could your opportunity to join a children’s charity with great credibility and big ambitions as we broaden our reach and significantly increase our impact. 

Main Duties and Responsilbilties 

Community and Events Fundraising

• Assist in the planning and execution of a diverse range of fundraising events, including challenge events and community initiatives.

• Support the management of event logistics, including participant communication, volunteer coordination, and on-the-day activities.

• Collaborate with external partners and suppliers to ensure smooth event operations and build strong relationships for future collaboration.

• Lead outreach efforts to engage new local community partners, such as (small) businesses, schools, and clubs, promoting fundraising opportunities and supporting their initiatives.

• Lead on generating income through supermarket schemes. • To represent the charity when required in schools, engagement events and cheque presentations. 

Individual Giving

• Manage the regular giving programme by implementing a rolling 12-month plan of meaningful touchpoints to deepen relationships.

• Develop and implement a plan to encourage increased giving and recruit new regular donors with personalised cultivation and stewardship.

• Maximise engagement and retention of individual supporters (giving at lower to mid-level) by prompt thanking, excellent stewardship and building effective donor journeys.

Supporter Care

• Serve as the primary point of contact for community and events fundraisers, delivering outstanding stewardship ensuring they receive the information and support needed to maximise their fundraising potential while maintaining the highest standards of stewardship and being respectful of potential sensitivities particularly when working with families who are fundraising in memory.

• Provide timely and effective follow-up communications with supporters, ensuring they feel valued and engaged.

• Maintain our CRM database ensuring accurate records to track communications, income, and supporter preferences, ensuring compliance with GDPR and data protection laws. 

Administrative and Financial Support

• Process cash and cheque donations, Gift Aid and matched funding claims, ensuring this income is processed and recorded accurately on our database.

• Manage the distribution of supporter resources, conduct stock checks for fundraising materials and ensure an organised work environment for all fundraising assets.

• Overseeing our online shop.

Marketing and Communication

• Create engaging materials (posters, leaflets, stories etc), social media content and e-newsletters to inspire participation in fundraising activities.

• Produce impact reports and collate information for the HOF to support fundraising initiatives and grant applications.

• Ensure fundraising and associated webpages are kept up to date. Team Collaboration

• Work collaboratively with the wider team (when required) to support in-hospital and community events as well as assisting with tasks as needed to ensure smooth charity operations.

• Support the CEO and team members with ad hoc projects, activities, and any high-priority tasks to contribute to overall team objectives.

• Any other duties as required by the Head of Fundraising.

Additional Information

Salary is £30,000 - £32,000 per annum (DOE). The role covers 37.5 hours per week. Two days per week working in our charity office at Royal Brompton Hospital - London, and the remaining hours to be worked remotely. Occasional evening and weekend work subject to our events calendar. Exact working pattern to be discussed at the interview stage.

One-year fixed term contract with the potential to extend contract length subject to performance and funding.

A full driving licence or the ability to travel to events and meetings within London and the South East is essential.

Applicants must be eligible to live and work in the UK to apply for this position.

The role requires successful completion of an enhanced DBS check and mandatory training including level 3 safeguarding (costs covered by charity). Any job offer and subsequent employment is subject to satisfactory references / checks and a three-month probationary period.

The Brompton Fountain is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

You are providing your personal information to The Brompton Fountain and Royal Brompton and Harefield Hospitals (part of Guy's and St Thomas' NHS Foundation Trust) for the purposes of staff administration; administration of membership records (Foundation Trust Membership); crime prevention and prosecution of offenders; National Fraud initiative and occupational health purposes and by applying for this post you hereby consent to the charity and Trust processing of your personal data as outlined above

Benefits

• Flexible working hours to balance home / work life

• Time off in lieu for evening and weekend work

• Home office set up including phone, laptop and printer. • Pension scheme.

• Training and development with career progression opportunities.

• Reasonable expenses paid for offsite meetings and activities

• 27 days holiday entitlement plus 8 bank holidays

• Blue Light Card: enjoy discounts both online and in store across various outlets. 

We’re looking for a part-time Trusts Fundraising Officer to contribute their skills, experience, and personality to add value to our Trusts team within the Fundraising department at Blesma, The Limbless Veterans.

This home-based role is now available due to the current post holder moving on to new pastures. The Trust team has had incredible success in recent years, which we are eager to sustain and grow. The successful candidate will provide support to the Trusts Fundraising Manager and work alongside a fellow part-time Trusts Fundraising Officer within this ambitious team.

The role is a varied one, focusing on all aspects of the funding cycle – from identifying opportunities and building relationships, to writing compelling applications and providing high level stewardship. The team works collaboratively across the Association to ensure Blesma’s programmes and services can continue to help limbless veterans and their families.

Blesma is unique as a membership Association as well as a charity. Our Members are the heart of all our work – therefore, the impact of our fundraising is clearly visible in the experiences of our inspirational limbless veterans.

If you’re interested, please read the attached Job Description and apply with your C.V. and a Covering Letter detailing why you’d be an ideal candidate for the role and how your experience and skills match those detailed in the Person Specification.

If you are uncertain about your suitability, apply anyway and let us decide! 

Interview dates: 05 or 06 June 2025.

We may close the application down early if we receive a high volume of applications. 

Working Well Trust is a mental health and employment charity in London.  All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment. 

We are recruiting Employment Advisors to join our IPS service, you will be based in Enfield, working 35 hours per week. The service has been awarded the IPS Grow quality mark and adheres closely to the principles of the IPS model in supporting people in to employment. This role will be working with clients who have mental health support needs, wanting to gain paid employment. 

Experience of employment support is not essential, it is more important that you share our passion and commitment to employment as an integral aspect of wellbeing and supporting people to find the right job for them. You will receive training on the IPS model and in supporting people with mental health issues. We welcome applications from people with lived experience of mental health, either personally or through a close contact.

You need to have a desire to support people to achieve their employment goals, and the ability to multitask and manage your workload effectively. Good organisation skills are essential for this role, in addition to an interest in mental health, and the role it plays in the workplace. The successful candidate will need to become comfortable in approaching employers, and showcase the advantages of our service in order to work with them to recruit our clients to fill vacancies and sustain employment.

You will work with clients (managing a caseload) who have mental health support needs, to assist them in securing sustainable paid employment in line with their preferences. You will deliver the IPS approach (for which training will be given); providing person centred support and guidance to clients, whilst building positive relationships with local employers to enable clients to move into suitable employment.

You will work as part of a mental health team (NHS Trust) maintaining positive and integrated relationships, fostering a holistic approach to recovery through employment. You will work closely with clinical teams, providing a coordinated approach that always remains client led.  You will also be working to targets whilst maintaining a high-quality service. 

If you would like to discuss this role please see the Job Description for contact details.

Please click apply to send your CV after answering the screening questions. 

Candidates need to clearly outline how they meet the person specification points in their personal statement.

Staff benefits include an employer contribution to a personal or workplace pension equivalent to 6% of gross salary. 30 days annual leave plus paid public holidays (FTE). 

Working Well Trust is an equal opportunities and Confident about Disabilities.

Closing date: Monday 2 June (09:00). Please note, we will be actively interviewing during this time and may close the vacancy early.

Telephone interviews: TBC

Final Stage interviews: TBC

Age UK is looking for an experienced front-line customer service professional to join their Supporter Engagement Team as their Supporter Engagement Executive. You will act as the first point of contact for members of the public and our supporters, delivering the charity's strategic objectives through the delivery of outstanding customer service and complaint handling. You'll be joining a small friendly team of seven established Supporter Engagement professionals and will work closely with colleagues across the organisation, including our Fundraising and Campaigns teams.

This is a hybrid opportunity, a blend of homebased and office working. Our linked office for this role is in London (near Tower Hill tube station) and currently you'll be expected to attend the office at least once per month for mandatory team days, or more often as needs arise.

Shortlisted candidates will be invited to an in-person interview on Thursday, 29th May at our London office EC3N 2LB.

Age UK internal grade - 8L

Must haves:

The below competencies will be assessed at the indicated stage of the recruitment process: Application = A, Interview = I, Test = T, Presentation = P

Experience
* Experience of working in a front-line customer service function within an office environment. (A), (I)
* Experience of complaint handling both via the phone and in writing. (A), (I), (T)
* Experience of using databases/CRM systems to update customer information. (A), (I)
* Experience of applying GDPR in a customer service role. (I)
Skills and knowledge
* Excellent written and verbal communication skills - able to adapt communication style according to the needs of the customer. (A), (I), (T)
* Understanding of data protection principles & GDPR. (A), (I)
* Demonstrate excellent attention to detail when processing personal data, taking card payments and handling customer queries and complaints. (A), (I), (T)
Personal attributes
* Ability to handle emotionally charged customer interactions and respond effectively towards customers who may display challenging behaviour. (A), (I)
* Ability to handle & prioritise multiple tasks and decisions and proactively seek solutions, sometimes without immediate support. (I)
* Demonstrate agility and flexibility in day-to-day work by being adaptable to take on tasks when required in order to respond to fluctuating volumes of inbound customer contact and workload. (I)
* Ability to work effectively with internal and external stakeholders to investigate complaints with professionalism, impartiality and diplomacy. (I)
* Demonstrate empathy and warmth when responding to customers in vulnerable circumstances both via the phone and in writing. (I), (T)

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Excellent pension scheme, life assurance, health cashback plan and EAP
• Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
• Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
• Blue Light Card Scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information

Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.

CVs will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

Salary: £40,000 – £50,000 + team bonuses
Central London (4 days in the office, Flexible Fridays)
International travel opportunities | Global events | Two-week Christmas closure

Are you a dynamic self-starter with a passion for purpose and a drive for high-impact work?

This is a unique opportunity to step into a sales-focused role within an internationally respected organisation that sits at the intersection of social good and corporate responsibility. You will be engaging with HR and L&D teams at major global companies — building partnerships that support leadership, diversity, and sustainability initiatives.

This isn’t traditional fundraising — it’s strategic, consultative business development with international exposure. It’s ideal for someone with a background in charity partnerships or sales who wants to transition towards the corporate CSR arena while remaining rooted in purpose-driven work.

What You’ll Be Doing:

• Driving new business: pitching, negotiating, and winning corporate partnerships.
• Managing key accounts: building lasting relationships with global brands.
• Collaborating with a vibrant, international team to help shape a dynamic internal culture.
• Travelling to global conferences and events to represent the organisation.

What You’ll Need to Succeed:

• A proven track record in business development, sales, or corporate partnerships.
• Excellent communication and negotiation skills, with the confidence to engage with senior stakeholders.
• Commercial acumen and the ability to think strategically about long-term partnerships.
• A good understanding of HR, Learning & Development, Diversity & Inclusion, or sustainability.
• A self-motivated, entrepreneurial spirit and a results-driven mindset.
• The ability to thrive in a fast-paced, international environment.
• A readiness to pick up the phone and chase new opportunities.
• Familiarity with tools such as Salesforce, LinkedIn Sales Navigator, or similar CRM systems would be an advantage.

Why You’ll Love It:

• Work with a smart, international, young team that’s redefining impact.
• Enjoy a four-day working week with Flexible Fridays.
• Benefit from a two-week Christmas closure.
• Work from a central London office with social perks and regular team celebrations.
• Gain hands-on experience with global partners and high-profile leadership initiatives.

If you have the energy, confidence, and commercial mindset to make things happen, and aren’t afraid to pick up the phone and pitch with purpose — this could be your perfect next move.

Closing date: 5pm, Tuesday 27th May.
Please note: Applications are being reviewed on a rolling basis, and the vacancy may close early if sufficient suitable applications are received. Early application is strongly encouraged.

To apply, please submit your CV and a short covering statement outlining your interest in the role and your relevant experience.

For a full job description and details on how to apply, please contact Hannah at Harris Hill on 

Please note, due to the high volume of applications we receive, only shortlisted candidates will be contacted. If you do not hear from us, please assume your application has not been successful on this occasion

Harris Hill is a certified B Corp™ and a leading charity recruitment agency, committed to equitable and inclusive recruitment practices. Applications from all sections of the community are actively welcomed, regardless of age, disability, gender, race, religion, sexuality, or other protected characteristics.

Make a real difference in the lives of D/deaf & disabled people in Islington.

At Disability Action in Islington (DAII), we are a user-led Deaf and Disabled People’s Organisation providing free, independent advice and advocacy. Our work is rooted in the social model of disability and focused on empowering people to overcome barriers, access their rights, and live independently.

We are looking for a compassionate and skilled Advice Worker to join our small, committed team. You’ll support disabled residents with advice and advocacy on key issues such as welfare benefits, housing, health, and social care—helping people navigate complex systems and secure the support they’re entitled to.

What you'll do

• Provide one-to-one advice and casework on a range of social welfare issues
• Support clients with applications, reviews, and appeals
• Advocate on their behalf with agencies such as the DWP, housing providers, and the council
• Keep clear case records and contribute to service improvement
• Work closely with the Advice Services Coordinator and wider team

What you'll bring

• At least 1 year’s experience in advice, advocacy or support work 
• Knowledge of welfare rights, housing, social care, and health systems
• Excellent communication and case management skills
• A client-centred, trauma-informed, relational and inclusive approach 
• Confidence working with people facing complex and multiple barriers

Why work with us?

• Be part of a values-led, user-led organisation rooted in community
• Deliver life-changing support in a role where your work is truly valued 
• Join a collaborative, supportive team with a strong sense of purpose

We are looking for an experienced and passionate Mental Health Money Advisor to work as part of our Mental Health & Money Advice Services Team.

Imagine being part of an organisation whose common purpose is to help those who are severely impacted by mental illness. We believe that everyone should be treated with respect and dignity – and that’s why equity is one of our core values. We draw on the expertise, unique perspectives and lived experience of our people – regardless of who they are or their background – to help us become inclusive and anti-racist employer, campaigning organisation and service provider that reflect the diverse communities we support as a mental health charity.

The Mental Health and Money Advice Service is the first UK-wide service to address mental and financial health together. We aim to stop the spiral of debt and mental health issues by providing online information and advice and casework provided by telephone. The service launched in November 2017, commissioned by Mental Health UK and delivered by Rethink Mental Illness in England, Hafal in Wales, Support in Mind in Scotland and Mindwise in Northern Ireland. 

How you will make a difference

I use my existing knowledge and expertise to identify and address a range of issues and provide debt and financial capability advice to people with mental health issues. I take on case work within our remit on debt (including enhanced income maximisation), welfare benefits, mental health and financial capability issues. I develop my knowledge and experience of mental health and social care to set my advice in a meaningful context. I help clients identify the barriers that are hindering progress in dealing with their money worries and I provide help, support and advice to overcome these barriers.

Diversity, Equity, Inclusion 

Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer.  We recognise and support staff networks and support groups for our ethnically diverse and LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter. 

We aim for our workforce to reflect the diversity of the communities we serve; for those who work for us to feel heard, valued and feel they belong; and for our work to help tackle wider mental health inequalities. We therefore actively encourage and welcome applications from everyone, including applicants with lived experience of mental illness, those who are Lesbian, Gay, Bisexual, Transgender, Queer or Questioning, Intersex, Asexual and any other gender identity not expressed here (LGBTQIA+); people who are neurodiverse, have a health condition, or a disability or hidden disability and people from an ethnically diverse background - regardless of your age, religious or spiritual belief, sexual orientation, marital status, veteran status, pregnancy, political view or socio-economic status.

Becoming a truly anti-racist organisation 

We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrates our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation. You can read more about our progress here. 

Location: Remote Homebased in South East and London Region

Multiple locations - Guernsey · West Berkshire, UK · Isle of Wight, UK · Oxfordshire, UK · Surrey, UK · London, UK · Jersey · Kent, UK · Hampshire, UK · West Sussex, UK · East Sussex, UK · Buckinghamshire, 

A unique opportunity has arisen to join SSAFA, the Armed Forces charity, as the Community Engagement Manager for the South East and London region.

About the role

In this new and pivotal role, you will lead efforts to grow awareness, engagement, and income generation through a vibrant network of volunteer-led branches across  London and the South East region. As the primary point of contact and support for these branches, you'll play a vital role in empowering volunteers and fostering a sense of community and belonging throughout the region.

Working closely with the wider regional team, you will help deliver SSAFA’s new community engagement strategy — a central part of an exciting period of transformation and strategic growth for the charity.

Whilst the post is homebased, to be eligible for this role you are required to live in the South East and London region.

The role involves extensive travel within the region and may require occasional evening or weekend work at short notice. A company car can be provided to support this.

About the team

With the support of the Regional Manager – Casework and Community Engagement, this role plays a key part in establishing, coordinating, and leading a team of Community Engagement Volunteers across the South East and London Region of England.

The primary focus is to drive awareness, increase fundraising, and strengthen engagement in alignment with the strategic direction set by the Director of Welfare Operations.

You will work collaboratively with other regionally based Community Engagement Managers and strategic partners across the Fundraising, Marketing, and Communications directorate to help shape policies and guidance for branch activities,

The role involves regular meetings, both in-person and via Microsoft Teams, and you will benefit from a comprehensive support package including training, mentoring, and ongoing professional development.

About you

You will be an exceptional individual to lead this exciting initiative during a critical period of change. The ideal candidate will be a driven and highly motivated professional with a strong track record in fundraising, a solid understanding of fundraising regulations, and proven experience in leading and supporting volunteers in their efforts.

You will have excellent relationship management skills and a deep understanding of volunteer engagement and development. You will be a natural communicator with demonstrated success working with volunteers; experience in volunteer recruitment, induction, and best practice would be a strong advantage.

You will be a confident and credible networker, capable of representing SSAFA to a wide range of external stakeholders, building strong partnerships and enhancing the charity’s profile across London and South East England — all while operating remotely as part of a collaborative and regionally dispersed team.

About SSAFA 

SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

We are thrilled to be working in partnership with Honeypot Children’s Charity who are looking for a Corporate and Community Fundraising Executive responsible for maximising fundraising income from a pipeline of existing, and new, corporate partners and community groups.

With headquarters in London, and three respite houses situated in the South of England, Wales and Scotland, Honeypot supports young carers aged 5 to 12 years old, who perform a surrogate adult role as a carer for a loved one, often single-handedly, and whose wellbeing is at significant risk, leading to anxiety, isolation, poor confidence, and low self-esteem.

Reporting to the Senior Corporate Partnerships Manager, you will be responsible for growing support from businesses (currently 30 small corporates) plus local groups. You’ll manage existing partners and build new relationships to hit a £150K annual target. 

The successful candidate will:

• Have a minimum of two years’ experience in Fundraising
• Demonstrate strong relationship-building and networking skills.
• Have excellent communication skills (verbal and written) with the ability to deliver persuasive and dynamic presentations.
• Be analytical in approach to tracking performance and impact.
• Bring a creative approach, to create persuasive employee engagement and CSR campaigns, and exciting community events and fundraising campaigns that inspire support. 
• Ensure attention to detail and maintain accurate records of donor and sponsorship activities on CRM system with good working knowledge of MS Office

If you are target driven and ambitious, can work effectively on your own, and as part of a team, have good knowledge of fundraising regulations and best practices, and are happy to work flexible hours then please get in touch.

Please note: that you will be required to travel easily within the London area to attend community and corporate events.

For more information, please contact Louise Portnall, Recruitment Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.

Location: Hammersmith, London – hybrid, minimum 2 days per week in office​Closing date for applications: 24 May 2025

However, applications are being reviewed on a rolling basis, so please apply without delay to avoid disappointment

We are recruiting a General Advice Officer to support with the delivery of advice and welfare support to vulnerable guests who access the Community Wellbeing Service, a local support hub offering relief from the rising cost of living for local families. The General Advice Officer will support our guests on a range of areas including benefits, immigration, housing, money management and access to training and employment services. The postholder will provide high quality welfare advice and guidance through weekly one-to-one advice sessions, undertake case work, work with partners to facilitate referrals, and provide support to advice volunteers. 

The successful candidate must have at least two years’ experience delivering effective advice or in a similar capacity, demonstrate empathy, an understanding of the issues facing vulnerable people, and have in-depth and up-to-date knowledge of welfare benefits and housing policies/legislations, with a strong focus on achieving tangible outcomes for our guests.

Advice Work

• Carry out assessments to identify urgent needs and appropriate support pathways for members at the Community Wellbeing Service.
• Support outreach or community engagement activities as needed.
• Provide holistic and person-centred advice and casework on the main enquiry areas, particularly welfare benefits, housing, employment, health and wellbeing, immigration and money management.
• Maintain Sufra’s Advice Quality Standards and meeting tangible outcomes.
• Produce detailed case records on our case management system for the purpose of continuity, statistical monitoring and report preparation
• Apply for funds from trusts and foundations to support individuals and families with essential costs such as housing deposits or white-goods and/or cancellation of debts;
• Develop and maintain good working relationships with external stakeholders for joined up working, including statutory and voluntary service providers, making referrals for guests where appropriate.
• Enable and support guests to act for themselves, wherever appropriate.
• Monitor the progression of all cases to the point of resolution.
• Conduct follow-up calls with guests where needed and track outcomes
• Support volunteers who are working on delivering Advice Services e.g triage volunteers and pathways volunteers
• Provide advice to the General Advice Service as and when required

Case Management

• Manage own caseload and work independently to support guests
• Use of Case Management System (AdvicePro) as well as Microsoft Office for communication and document production.
• Support with developing case studies and gathering guest feedback
• Collect statistical information as requested for reporting purposes.
• Feed into the development of monitoring reports for funders and other stakeholders

Other Responsibilities

• Maintain and update the charity’s record of referral and signposting agencies;
• Ensure data protection regulations are adhered to, and that sensitive data is handled in accordance with relevant legislation and organisational procedures.
• Keep informed of new and changing legislation relevant to the post, and of local issues and policies
• Be committed to the aims, procedures and policies of Sufra’s advice service in every aspect of service delivery.
• Take part in supervisions, personal development training, team meetings and appraisals
• Undertake any other reasonable duties to support the operations of the charity.

Oasis Youth Support Project Administrator

Oasis Community Hub Hadley and North Middlesex University Hospital

Part-Time, 24 hours per week (0.6 FTE)

Fixed Term Contract to March 2026

Salary £17,331 per annum, (inc. London Allowance) £28,886 for 1FTE

Oasis Community Hub Hadley encompasses a variety of integrated and diverse community projects which together have a common aim to bring transformation to the whole person and the whole community. 

Oasis Community Hub Hadley is looking for a project Administrator to maintain the smooth day-to-day running of the Oasis Youth Support project at North Middlesex University Hospital, a project supporting young people who have experienced violence which has had a negative impact on their mental wellbeing.

Duties Include;

1. Updating and maintaining the project’s database from local NHS systems.

2. Identifying young people eligible for the service by screening referrals or trawling the hospital system and ensuring these are collated on the project database to be contacted by the youth workers.

3. Quality assure the data being recorded on the EVIDE system.

4. Preparing regular reports as required by the projects funders or other stakeholders.

You could be successful in this role if you: 

· Have a relevant experience with administration, including using excel, word and other Microsoft systems.

· Have an eye for detail and accuracy.

· Possess excellent oral/written communication and organisational skills.

· Are self-motivated, with the ability to take initiative and work to deadlines.

Please be aware that although the role does not require face to face work with young people, the post-holder will be regularly reviewing and inputting details of incidents relating to youth violence.

This role is a challenging but very rewarding opportunity to make a positive impact on the lives of some of the most vulnerable young members of society who are living in challenging circumstances. 

If you are interested in this position, please email a CV and covering letter detailing why you feel you are suitable for this role. Please visit the Oasis Charity Jobs website for further details.

Closing date for completed applications is Midday 16th June 2025.

Interviews will be held during the week commencing Monday 23rd June in Ponders End, Enfield (more details TBC nearer the time).

Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.  We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.

Oasis supports Equal Opportunities.  Registered Charity No. 1163889

Are you the person to take The Ivy Street Family Centre to the next level? We are looking for a motivated and passionate Director of Operations who can take this much-loved and vibrant charity into the next phase of its life. 

ABOUT US

The Ivy Street Family Centre is a little oasis of warmth and fun in the heart of Hoxton. We provide welcoming and relaxing spaces for children and their carers where everyone makes friends. We welcome mums, dads, childminders, nannies, grandparents and anyone else looking after under fives.

Ivy Street has a history of serving the local community for over 40 years. We punch well above its weight in terms of reach and impact, and you have the opportunity to build on this solid foundation to reach more people and organisations to improve lives and promote thriving relationships within families in Hackney.

THE ROLE

The main purpose of the role is to build a financially stable base for the work and impact of The Ivy Street Family Centre, by making full use of the income producing potential of our fabulous new centre.

You will work with our small, but wonderful and committed team of play workers to develop our range of services and increase the impact of Ivy Street in Hackney and beyond.

Title: Director of Operations

Reporting to: Ivy Street Family Centre Trustees

Salary: £32,000 (working 4 days/week) or £40,000 (5 days/week); scope for higher salary and/or annual bonus if sustainable funding targets achieved.

Benefits: Eligible to join our stakeholder pension scheme after passing probation.

Location: 54 Ivy Street, Hoxton, London, N1 5JE; up to one day per week working from home.

Hours: 28 (if working 4 days/week) or 35 hours (5 days/week)

Holiday entitlement: 22.5 days (if working 4 days/week) or 28 days (5 days/week)

Contract: Permanent

Closing Date: 15th June 2025

RESPONSIBILITIES

The Operations Director reports directly to the Trustee Board and is responsible for the following:

1. Working with the Trustees

• Overall vision and mission setting: Developing the use of the services and the building and increase the impact of Ivy Street for the benefit of the local community.
• Fundraising: Raising funds from a variety of sources to ensure the long term financial security of the charity, particularly focussing on rental income from the facility.
• Financial: Overseeing finance (with the assistance of a Trustee Treasurer)  and ensuring that regular, accurate financial reports are provided to the Trustees and accurate records are kept, and providing an Annual Report for the annual accounts.
• Compliance: Ensuring that all legal requirements are met:
  • Health and Safety
  • HR
  • Safeguarding
  • All other policies and procedures including risk management.
• Community Impact: Nurturing of outside relationships with other organisations and services.
• Monitoring: Overseeing the quality and monitoring of our services.

2. Day to Day Responsibilities

• Developing and implementing a robust rental strategy to increase the use of the building for the long term financial security of Ivy Street and benefit of the local community.
• Networking with other organisations, charity partners and donors.
• Work with the staff team and trustees to develop and monitor the programme of activities and services.
• Overseeing staff and the activity programme.
• Overseeing the maintenance of the fabric of the building.
• Promoting the charity’s work with other organisations and in the local community.
• Ensuring that accurate financial and service records are kept.
• Developing and implementing a volunteer programme to support the work of the staff and provide opportunities for local people.

3. Reporting

• Attending Trustees meetings.
• Providing regular written reports to the Trustees for each trustees’ meeting.

4. Training

• Ensuring that appropriate training is available to all staff and volunteers.
• Pursuing self development by attending appropriate training courses/events and networking opportunities.

5. Equal Opportunities

• Encouraging mutual understanding, support and co-operation amongst a diverse group of people in line with the Equal Opportunities policy.

6. Safeguarding

• Working with the staff and trustees to ensure that:
  • all staff and volunteers are following safeguarding procedures in accordance with the Safeguarding policy.
  • all DBS checks are up to date.
  • staff and trustees can access appropriate training.

7. Other

• Undertaking other relevant duties as required, in consultation with the Trustees.

ABOUT YOU

Skills and Experience

• A good degree OR relevant professional qualification OR relevant experience.
• Experience of running a facility and programme of services.
• Demonstrable ability to develop and execute a business strategy or fundraising programme.
• Good interpersonal skills and an ability to work as part of a team.
• Strong administrative ability; including computer literacy and experience.
• Willingness to work with volunteers and a positive attitude to their development, including an ability to undertake some on-the-job training.
• An awareness of the factors affecting inner city life and marginalised groups, and knowledge of the local community.
• Knowledge and understanding of relevant Health and Safety, Safeguarding and Equal Opportunities requirements.

Personal Qualities

• Genuine passion for supporting vulnerable families in urban communities.
• Personal commitment to social justice and community development.
• Respect and appreciation for diverse cultural and racial backgrounds.
• Deep resonance with our charity's roots and ethos.
• Self-starter, willing to learn and with a great can-do attitude.

Contract: Fixed Term (12 months), full-time 

Location: London, SW1P 2AF (Hybrid – 2 days in the office, 3 days remote) 

Salary: £35,000 + £3,954 London Weighting Allowance

Closing date: Monday 26 May 2025

Interview date: Friday 6 June 2025 

We’re looking for a strategic and results driven Marketing Manager to join our Marketing and Communications team for a 12-month maternity cover.  

You’ll have the exciting opportunity to share our compelling story, raise awareness of our vital work, and inspire action from our supporters. With a mission that truly makes a difference in the lives of pets and the people who love them, we’re seeking someone passionate about engaging communities and amplifying our cause. 

More about the role

In this hands-on role, you'll collaborate with the Group Head of Marketing and Communications and other team members to develop and execute externally facing paid marketing plans that align with the charity’s overall objectives. Your work will contribute to an integrated marketing strategy, with focus on communicating the Blue Cross brand, the fantastic work we do and communicating how people can ‘get help’ and/or ‘give help’. 

You’ll be responsible for both the strategy and execution of campaigns, working closely with external agencies (media and creative) to produce and implement effective campaigns. You’ll be liaising with internal stakeholders, ensuring alignment across departments and keeping everyone informed throughout the campaign lifecycle. You’ll also monitor, evaluate, and report on the performance of each campaign to drive continuous improvement.

What you’ll be doing  

• Develop and execute paid marketing strategies aligned with the charity’s goals, in collaboration with the Group Head of Marketing and Communications. 
• Lead marketing plans that support our overall brand strategy and work closely with the fundraising team to align brand positioning with fundraising goals. 
• Manage relationships with external agencies (media and creative) to develop and implement campaigns across various channels. 
• Oversee the full campaign process, ensuring timely delivery on budget and aligned with objectives. 
• Engage with internal stakeholders, providing regular updates and ensuring alignment across departments. 
• Evaluate campaign effectiveness and provide post-execution analysis and insights. 
• Ensure all marketing activity adheres to brand guidelines and integrates seamlessly with the broader marketing strategy. 
• Manage and mentor one direct report, providing guidance and support to help them deliver high-quality work. 

About You

We’re looking for a hands on Marketing Manager with a proven track record in delivering paid multi channel campaigns. You’ll bring a strategic mindset, alongside the ability to manage campaign execution and meet key objectives. You’ll be comfortable working with external agencies and collaborating with internal teams to ensure marketing initiatives are aligned, impactful, and effective. 

You’ll also be highly organised, analytical, and creative, with excellent project management skills. A proactive communicator, you'll keep stakeholders informed and engaged, ensuring successful campaign delivery. 

Essential Qualifications, Skills, and Experience: 

• Proven experience in delivering multi-channel marketing campaigns, including paid media (digital and traditional). 
• Strong ability to manage campaigns from strategy to execution, ensuring deadlines and budgets are met. 
• Experience in working with external agencies to create and implement high-quality campaigns. 
• Strong understanding of brand management and maintaining consistency across marketing efforts. 
• Excellent project management and organisational skills. 
• Strong communication skills, able to liaise effectively with both internal teams and external partners. 
• Ability to analyse campaign performance and leverage insights for future improvements. 

Desirable Qualifications, Skills, and Experience: 

• A marketing qualification (e.g., CIM or equivalent). 
• Experience within the not-for-profit or charity sector. 
• Familiarity with fundraising marketing and aligning campaigns with fundraising objectives. 

How to apply

Click the apply button below and complete the online application process before the closing date on Monday 26 May 2025.

We reserve the right to close this vacancy early should we receive an overwhelming response.  

 Blue Cross benefits

Our people are the most important part of delivering our purpose. If it weren’t for their amazing efforts and commitment, we wouldn’t be able to make the difference that we do today. In return, we want to provide you with the best working environment we can.  

With a wide range of perks aimed at enhancing your life both inside and outside of work, you'll 
 thrive in a supportive and rewarding environment. 

 Our generous benefits package includes:  

• 38 days per year, increasing to 43 with service (including bank holidays). For part-time roles and fixed term contracts, holiday entitlement is calculated pro-rata. 
• Pension scheme with enhanced employer contribution  
• Life assurance  
• Unlimited access to an employee assistance programme 
• Programmes for physical and mental wellbeing support 
• Free access to GP via MetLife 
• Recognition scheme 
• Annual volunteer days  
• Claim for professional fees 
• Charity worker discounts across a variety of retailers.  

We want you to feel valued and supported throughout your career with us. For more details on our benefits and to see how we invest in our team, visit the 'why work for us' page on our website.