We currently have a fantastic opportunity for an innovative Shop Manager, who is looking to make their mark in a high profile store in Erdington. You will join us working 35 hours per week on a rota basis (to include weekends) and in return you will receive a competitive salary of up to £19,163.23 per annum plus excellent benefits.

Cats Protection is the UK’s leading feline welfare charity with a nationwide network of adoption and homing centres, volunteer-run branches and charity shops. During 2020, despite all of the challenges, we helped 126,000 cats and kittens. That's the equivalent of around 345 cats a day!

Each of our shops has its own charm and personality due to our dedicated volunteers and colleagues. From vintage jewellery and jigsaws to harps and handbags, whether our customers are looking for that 'must have' item or simply a 'missing piece', our team of Shop Managers ensure customers are met with great customer service. We are helping the environment while improving the lives of cats, one t-shirt at a time.
 
Responsibilities of our Shop Manager:

As a Shop Manager you will combine commercial acumen with creativity, leading a team of employees and volunteers to deliver the highest standards of customer service and presentation in order to maximise income for cat welfare. This is an exciting opportunity to manage a successful store, market and promote the store within the community and build an exceptional team that are committed to raising funds to support cats and kittens in our care.

What we’re looking for in our Shop Manager:

• Previous retail and people management experience
• A strong communicator with excellent organisational skills
• A highly self-motivated, positive and resilient individual
• The ability to build and maintain positive working relationships with a variety of people
• Strong knowledge of the issues relating to recruiting and retaining volunteers
• Experience of working to targets and KPIs within a retail environment is essential

What we can offer you:

• salary of up to £19,163.23 per annum plus excellent benefits
• generous annual leave entitlement
• contribution pension scheme
• life assurance scheme
• range of health benefits
• Employee Assistance Programme
• and more

Join us as our Shop Manager and know you are helping to make a real difference to cats and kittens across the UK!

Unfortunately, we cannot accept applications or CVs that are emailed to us directly. Applications received after the closing date may not be responded to.

Closing date: 27th January 2022

Virtual interview date: 4th February 2022

The job of a Save the Children's UK Retail Cluster Manager is varied and fulfilling.

• Are you an experienced people manager with the ability to lead, inspire and manage passionate teams of volunteers?
• Do you have a flair for fashion and a passion for sustainable/pre-loved clothing?
• Are you motivated by our vision of creating a world where every child doesn't just survive, but thrives, and can go on to change the world?

If the answers to these questions are yes, we would love to hear from you!

About Us

Our vision is that every child doesn't just survive but thrives so that they can realise their full potential and go on to change the world.   

 As Trading, we provide a retail offer and channel to our supporters and mass audiences to raise income, provide a local brand experience and engage supporters in specific products/campaigns, through our retail chain and online.  

Save the Children's shops are more than a shop; we strive to create vibrant community hubs providing welcoming spaces where communities come together to create a home for loved products and share ideas. We act in the spirit of children – with generosity, creativity and kindness. 

Job Purpose

As the Cluster Shop Manager, you will oversee a group of our volunteer led charity shops. Harnessing the public`s desire to make a difference in children`s lives, and their yearning for a bargain!

We are looking for a passionate individual who can engage local communities and maintain our high retail standards. But above all, we need a person who can inspire and empower a team, entrusting the volunteers to run the shop effectively and happily, united in a common goal to raise as much money as possible to support children to learn, grow and be protected.

You will take ultimate responsibility for ensuring that the shops are managed in accordance with the organisation's policies and procedures for health & safety, financial safeguards, and the safeguarding of children. You must enjoy the excitement of a retail environment but most importantly, love people and have the ability to lead, inspire and empower those around you.

You will work directly with Volunteer teams to deliver the key accountabilities within your role, building stability within the team and bringing practical ideas on how to develop the business in our shops and their income, through analysing, planning and best retail practices and trends. 

Note: There are 2 Part Time roles available for 3 days per week.  The roles are fixed term contracts for 8-9 months.  Full time equivalent salary is £27,000 per annum

The roles will be a mixture of home-based work/shop visits with regular travel across the region and we would like you to live within the territory.  Currently the 2 areas cover the following locations:

• Portchester, Eastleigh, Hythe, Crawley, Littlehampton, Maidstone, Sittingbourne
• Woodstock, Newbury, High Wycombe, Wantage, Cambridge, Guildford

Main Accountabilities

As the Cluster Shop Manager your key responsibilities will include:

• Supporting Volunteer Teams to meet organisational, trading and industry standards, governance, and policies. Ensure team members know how to apply relevant financial processes and practices that safeguard compliance.
• Be accountable for recruiting and building capacity within Volunteer teams to maximise Trading Hours and meeting non- financial KPI's 
• Be accountable and ensure volunteers are well versed in commercial operations, stock management, processing of gift aid and other critical funding processes that maximise sales and profit, meeting and/or exceeding income targets.
• Maintaining our standards of housekeeping and health and safety requirements through regularly assessing risk, making sure induction, and training content is up to date and imparted to all volunteers so that all shops and those working within are aware of their responsibilities in upholding these standards.
• Understanding the key priorities and focuses of the charity

Person Profile

We're looking for an experienced People Manager with the ability to mould and delegate to equally passionate teams of volunteers. A brilliant communicator, inspirational leader, efficient business manager and unfailingly positive thinker, you must radiate natural warmth and a can-do entrepreneurial approach. And of course, you will have a passion for fashion!

Experience

• Experience of leading teams and achieving results from developing and supporting others
• Retail management experience – including stock control, cash handling and visual merchandising etc., meeting and/or exceeding income targets.

Abilities

• Exceptional people skills, with an ability attract and get the best out of a diverse team of volunteers
• Able to illustrate an understanding of issues that result from working with volunteers
• Ability to drive sales and control costs

Aptitude

• An excellent team leader, achieving results from developing and supporting others 
• Exceptional people skills, with an ability attract and get the best out of a diverse team of volunteers
• Excellent time management skills to ensure the shop runs effectively and your own work/life balance is achieved
• Must be flexible and able to work weekends, Bank Holidays and additional hours, in addition to occasional relief cover at shops
• A demonstrable commitment to the principles of diversity and inclusion and their practical application and integration in the work environment
• A commitment to Save the Children UK's aims and core values of accountability, ambition, collaboration, creativity, and integrity

Commitment to Diversity & Inclusion: 

Save the Children UK is committed to diversity and equality of opportunity in all aspects of our work both external and internal. We strive to be an inclusive employer and particularly encourage applications from under-represented groups such as returning parents or carers who are re-entering work after a career break, people who are LGBT+, from Black, Asian and Minority Ethnic backgrounds, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions, and from less advantaged socioeconomic backgrounds. 

We currently have an exciting opportunity for a creative Assistant Shop Manager who is looking to make their mark in a high profile store in Southampton. You will join us on a part time, permanent basis, working 14 hours per week on a rota basis (to include some weekends), and in return you will receive a competitive salary of up to £6,940.07 per annum plus excellent benefits.

Cats Protection is the UK’s leading feline welfare charity with a nationwide network of adoption and homing centres, volunteer-run branches and charity shops. During 2020, despite all of the challenges, we helped 126,000 cats and kittens. That's the equivalent of around 345 cats a day!

Each of our shops has its own charm and personality due to our dedicated volunteers and colleagues. From vintage jewellery and jigsaws to harps and handbags, whether our customers are looking for that 'must have' item or simply a 'missing piece', our team of Assistant Shop Managers ensure customers are met with great customer service. We are helping the environment while improving the lives of cats, one t-shirt at a time.

Responsibilities of our Assistant Shop Manager:

As an Assistant Shop Manager you will assist with managing all shop activities and together with the wider management team, achieve set targets and maximise financial contribution to the charity. You will help with overseeing and managing all shop activities including recruiting, training and managing an effective team of volunteers; being responsible for the day to day running of the shop on days when the Shop Manager is not present, ensuring it meets agreed income and expenditure targets for Cats Protection and taking responsibility for the shop’s accounting procedures including cash reconciliation, daily banking and till procedures.

What we’re looking for in our Assistant Shop Manager:

• Previous retail experience
• A strong communicator with excellent organisational skills
• A highly self-motivated, positive and resilient individual
• The ability to build and maintain positive working relationships with a variety of people
• Confidence working well on own initiative
• Experience of working in retail management is highly desirable, as is experience working in the charity retail sector

What we can offer you:

• salary of up to £6,940.07 per annum plus excellent benefits
• generous annual leave entitlement
• contribution pension scheme
• life assurance scheme
• range of health benefits
• Employee Assistance Programme
• and more

Join us as our Assistant Shop Manager and know you are helping to make a real difference to cats and kittens across the UK!

Unfortunately, we cannot accept applications or CVs that are emailed to us directly. Applications received after the closing date may not be responded to.

Closing date: 24th January 2022

Virtual interview date: 9th February 2022

Do you have a passion for income generation? Are you a whizz at organisation and admin? Have you got experience in banking and finance?

Commercial & Administration Manager
Salary: £20,237 - £21,302 (pro rata) per annum (FTE £25,296 - £26,627) depending on qualifications & experience
Contract: Permanent, 28 hours per week (Tuesday – Friday)
Hours will include some weekend and bank holiday working
Based: The Nature Discovery Centre, Thatcham

We have an opportunity for a hands-on Commercial and Administration Manager to ensure our commercial line is profitable and that we are offering attractive visitor income opportunities.

You will be responsible for income generation for our Lakeside and online shop, developing new retail lines and promoting new stock, and managing our space hire. Additionally, you will be accountable for the conception and delivery of new ideas to generate income for the centre and managing an established retail volunteer team.

The ideal candidate will be competent at banking and financial management to support all our trading operations at the centre.

As a champion of exceptional visitor experiences, you’ll join a high-performing team and will regularly be involved in the duty management rota helping run the visitor centre.

The Berks, Bucks & Oxon Wildlife Trust is a membership-based voluntary organisation, managing over 80 nature reserves, influencing land management and educating and encouraging all sectors of the community to care for local wildlife.

The closing time and date for applications is 11.59pm on Sunday 6th February 2022.
Interviews will be held at the Nature Discovery Centre w/c 14th February 2022.

To Apply and for more information:

If you would like to find out more about this position, please click the button to be directed to our website.

We are an equal opportunities employer and welcome applications from all sections of the community.

No agencies please.

On-line Boost Deputy Shop Manager (Sidmouth) (TRD3376)

Location: Sidmouth

Hours: 12 hours per week

Salary: £5,928 per annum

Job Type: Fixed Term

Closing Date: 31 January 2022

About us

Oxfam is a global movement of people working together to end the injustice of poverty. That means we tackle the inequality that keeps people poor. Together we save, protect and rebuild lives. When disaster strikes, we help people build better lives for themselves, and for others. We take on issues like land rights, climate change and discrimination against women. And we won’t stop until every person on the planet can enjoy life free from poverty.

Oxfam GB is a member of international confederation of 21 organisations working together with partners and local communities in the areas of humanitarian, development and campaigning, in more than 90 countries.

Oxfam Purpose

To work with others to overcome poverty and suffering

Trading Purpose

To make as much money as possible to overcome poverty and suffering

About our Oxfam Shops

Open for business since 1948, Oxfam shops are at the heart of the charity and their community, raising vital funds and increasing public awareness of what we do. They are always guided by our values of empowerment, accountability and inclusiveness and focussed on making as much money as possible.

The Role of our Deputy Shop Managers

Commercially aware and constantly looking for new business opportunities, deputy shop managers motivate their teams and create a safe and energised work environment. They have high standards, a strong drive to achieve results and are accountable for their business.

The role of the deputy shop manager is empowered, varied, busy and gives the opportunity to work with some amazing people. Shop managers are pivotal for the success of our business and can make a real difference. Oxfam operates a volunteer operating model, in which volunteers are empowered to take over most of the tasks within the shop, including running the shop in the manager’s absence.

Often the only paid member of staff, our managers and deputy managers are comfortable in this environment, really enjoy working with others and are great at delegating to their teams. Excellent communicators, they are creative, and always look for opportunities to attract new supporters every day.

Please note: This role is specifically for an On-line role

Our Values and Commitment to Safeguarding

Oxfam is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and promoting the welfare of children, young people and adults. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

We are committed to ensuring diversity and gender equality within our organisation and encourage applicants from diverse backgrounds to apply.

Key Skills and Competencies required

• Significant leadership qualities and experience. (E)
• Ability to build, retain and develop a team. (E)
• Strong drive to achieve results through others. (E)
• Ability to delegate, coach and listen. (E)
• Enjoys working with people and has a friendly and approachable manner. (E)
• Ability to manage time under conflicting priorities. (E)
• Ability to demonstrate resilience to the everyday pressures that come with the role. (E)
• Excellent communication skills.(E)
• Ability to motivate self and others. (E)
• High level of motivation, enthusiasm and a sense of fun. (E)
• Open and adaptable to change and able to support others through it. (E)
• Commercial awareness and judgement. (D)
• Ability to establish and maintain successful retail processes and merchandising. (E)
• Ability to understand and interpret basic financial reports. (D)
• IT literacy and numeracy skills. (Using email systems and online resources; use and understand basic spreadsheets and word processing packages. Be aware of and be open to the role of social networking and ecommerce.) (E)
• Eager and required to adhere to Oxfam’s principles and values (click here) as well as the promotion of diversity and gender rights (click here). (E)
• Understanding of and commitment to adhere to equity, diversity, gender, child safety and staff health and wellbeing principles. (E)

How to apply

As part of your online application, please upload your up to date CV and a covering letter explaining your suitability against the essential criteria in the job profile.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks. Oxfam GB takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including a Disclosure and Barring Service check (DBS), as this role involves unsupervised access to the above-mentioned groups.

Deputy Shop Manager (Sidmouth) (TRD3375)

Location: Sidmouth

Hours: 18 hours per week

Salary: £8,892 per annum

Job Type: Open ended

Closing Date: 31 January 2022

About us

Oxfam is a global movement of people working together to end the injustice of poverty. That means we tackle the inequality that keeps people poor. Together we save, protect and rebuild lives. When disaster strikes, we help people build better lives for themselves, and for others. We take on issues like land rights, climate change and discrimination against women. And we won’t stop until every person on the planet can enjoy life free from poverty.

Oxfam GB is a member of international confederation of 19 organisations working together with partners and local communities in the areas of humanitarian, development and campaigning, in more than 90 countries.

Oxfam Purpose

To work with others to overcome poverty and suffering

Trading Purpose

To make as much money as possible to overcome poverty and suffering

About our Oxfam Shops

Open for business since 1948, Oxfam shops are at the heart of the charity and their community, raising vital funds and increasing public awareness of what we do. They are always guided by our values of empowerment, accountability and inclusiveness and focussed on making as much money as possible.

The Role of our Deputy Shop Managers

Commercially aware and constantly looking for new business opportunities, deputy shop managers motivate their teams and create a safe and energised work environment. They have high standards, a strong drive to achieve results and are accountable for their business.

The role of the deputy shop manager is empowered, varied, busy and gives the opportunity to work with some amazing people. Shop managers are pivotal for the success of our business and can make a real difference. Oxfam operates a volunteer operating model, in which volunteers are empowered to take over most of the tasks within the shop, including running the shop in the manager’s absence.

Often the only paid member of staff, our managers and deputy managers are comfortable in this environment, really enjoy working with others and are great at delegating to their teams. Excellent communicators, they are creative, and always look for opportunities to attract new supporters every day.

Our Values and Commitment to Safeguarding

Oxfam is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and promoting the welfare of children, young people and adults. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

We are committed to ensuring diversity and gender equality within our organisation and encourage applicants from diverse backgrounds to apply.

Key Skills and Competencies required

• Significant leadership qualities and experience. (E)
• Ability to build, retain and develop a team. (E)
• Strong drive to achieve results through others. (E)
• Ability to delegate, coach and listen. (E)
• Enjoys working with people and has a friendly and approachable manner. (E)
• Ability to manage time under conflicting priorities. (E)
• Ability to demonstrate resilience to the everyday pressures that come with the role. (E)
• Excellent communication skills.(E)
• Ability to motivate self and others. (E)
• High level of motivation, enthusiasm and a sense of fun. (E)
• Open and adaptable to change and able to support others through it. (E)
• Commercial awareness and judgement. (D)
• Ability to establish and maintain successful retail processes and merchandising. (E)
• Ability to understand and interpret basic financial reports. (D)
• IT literacy and numeracy skills. (Using email systems and online resources; use and understand basic spreadsheets and word processing packages. Be aware of and be open to the role of social networking and ecommerce.) (E)
• Eager and required to adhere to Oxfam’s principles and values (click here) as well as the promotion of diversity and gender rights (click here). (E)
• Understanding of and commitment to adhere to equity, diversity, gender, child safety and staff health and wellbeing principles. (E)

How to apply

As part of your online application, please upload your up to date CV and a covering letter explaining your suitability against the essential criteria in the job profile.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks. Oxfam GB takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including a Disclosure and Barring Service check (DBS), as this role involves unsupervised access to the above-mentioned groups.

For full information surrounding DBS and the vacancy, please view the full job description.

Volunteering Development Coordinator

REQ001609

£24,000 per year

London Office/Remote Worker

35 hours per week  

You’re a team player who enjoys coordinating and delivering projects within a busy, focused team. You’re interested in investing in our 4,000 Scope volunteers – keeping diversity and inclusion at the heart of the volunteer journey. Do you enjoy a busy role, working with people? This could be the perfect role for you.

The Role

You’ll support with administrative tasks and coordination of internal colleagues to help us meet key project deadlines. You’ll work across many operational functions such as marketing, digital content, learning and development and data analysis to deliver changes and improvement to the volunteer experience and journey at Scope. You’ll also provide great customer service to our volunteers and volunteer management colleagues at Scope, guiding and helping them to carry out their role.

About You

You’re a details person who enjoys helping embed processes. You enjoy working cross organisationally and are keen to network and engage with colleagues to raise the profile of volunteering at Scope. You’re committed to equality, diversity and inclusion and will do everything possible to make all our work accessible to our great colleagues at Scope. You might also be keen to develop your career in project and volunteer management and are keen to learn from the experts.

We ask you demonstrate an appreciation of Scope’s values and ambition of achieving Everyday Equality for disabled people.

If you want to make a difference and become a Disability Gamechanger, we'd love to hear from you. Apply Today!

Close date: 08/02/2022

Disabled candidates

Equality and inclusion are at the heart of our mission and we are committed to creating a diverse and inclusive workplace.

We work hard to ensure that we are making exciting opportunities available to all, and everyone feels valued, heard and respected so that we continue to build a high performance, high engagement culture.

We particularly welcome applications from disabled people, and guarantee interviews to disabled applicants who meet the minimum job criteria. Please let us know in your application if you are applying under the Guaranteed Interview Scheme.

If you would prefer an application form or need any of the job information in a different format such as large print or braille. Please contact us via our website.

Our Values - Pioneering, Courageous, Connected, Open, Fair

By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.

Scope Benefits

We encourage everyone to bring their whole selves to work and embrace our values of being open and fair, courageous, connected and pioneering. We believe hard work deserves reward and recognition and offer a wide range of benefits including 35 days annual leave in Retail, 27 days plus Bank Holidays working in our Head Office, flexible working (where we can), company pension, excellent training and career development, strong colleague networks across disability, race and LGBTQ+, wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more.

Who we are at Scope?

Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We belong to one team, dedicated to achieving a society where all disabled people enjoy equality and fairness. Our mission is to achieve Everyday Equality for disabled people, and we campaign tirelessly to create change.

We are looking for a Shop Deputy Manager to assist the Shop Manager in the management of the shop and its volunteers, working to achieve maximum profitability, excellent customer service and awareness of the charity. The job involves manging the till, manual handling and sorting of donated goods. The role will work Monday, Friday and Saturday, 9.45am – 5.15pm. They will be required to work flexibly to provide cover during the absence of the Shop Manager when they are sick or on annual leave, where they will run the shop during this time.

Tasks will include (and are not limited to):

• Helping meet sales targets
• Controlling expenditure to maximise profits
• Support the Manager with shop campaigns
• Ensuring volunteers maintain a high standard of customer care
• Supporting in pricing of items
• Controlling stock
• Arranging displays
• Assisting in recruitment and managing volunteers
• Ensuring volunteers are trained and meeting health and safety regulations
• Cash register procedures to ensure security of the shop takings
• Act as a keyholder

We are looking for passionate and committed candidates who have good managerial skills and are able to motivate a team, with some experience in the mental health field.

Mind in Croydon is a high quality, growing charity that prides itself on serving the people of Croydon and surrounding areas who need support with mental health issues. We seek to empower clients to lead a full life as part of the community.

Our working environment is a positive, supportive and flexible one. We provide great internal career opportunities for employees and a competitive salary and benefits package, including 28 days holiday (pro-rata), rising to 33 days (pro-rata) after 5 years’ service plus bank holidays, a good pension scheme and an Employee Assistance Programme.

SPITALFIELDS CRYPT TRUST

JOB DESCRIPTION

Post Title Community Shop Supervisor

Responsible to Community Shop Manager with dotted line to Community Shop Assistant Manager

Purpose of Post Provide Assistance to Community Shop Manager and Community Shop Assistant Manager

Salary Grade 1 £18,200 - £20,910 Per Annum

Hours 35 hours per week

Location SCT Charity Shops (London)

Role and Responsibilities:

We are recruiting for a Shop Supervisor to join our diverse and engaged team in our shops. It’s a great opportunity to deliver positive social impact in the local community and contribute to funding the vital work of SCT.

As Shop Supervisor, you will be responsible for maintaining high standards on our shop floor, supporting volunteers to provide excellent customer service. As well as involvement in stock selection, pricing and merchandising. A key part of the role will be to engage the shop within the local community with the onboarding of new volunteers.

To be successful in this role you will have retail experience or experience of working within a busy environment. Experience of providing a high standard of customer service and will have the ability to deal effectively with conflicting priorities. You will have strong administrative skills including using all Microsoft packages, be solution focused, resilient, have a high level of attention to detail and excellent organisation and prioritisation skills with the ability to successfully manage a busy and diverse workload.

The post holder will have excellent interpersonal skills and the ability to deal with challenging situations and individuals with a range of needs.

You will have knowledge of social media platforms such as Instagram and have a keen eye for fashion trends.

Assisting the Managers and assistant managers to achieve the following and using your initiative as necessary.

• To achieve maximum sales at all times
• To ensure that a high standard of service to customers is maintained at all times
• To maintain a high standard of display both in the shop and in the windows
• To ensure that the shop is clean and tidy at all times
• To ensure merchandise is clearly ticketed, sized and priced
• In consultation with the Shop Manager, arrange shop fittings to make the best use of space and to maximise sales
• To rotate stock so that no garment remains on the rails for longer than the specified rotation period
• To open and close the shop as specified by the Shop Manager
• To recruit and train volunteers to ensure they are able to perform tasks efficiently and effectively
• To ensure that key volunteers are adequately trained in the supervision and general management of the shop in the manager’s absence
• To complete all paperwork correctly and promptly
• To reconcile each day’s takings, keeping a clear and accurate record and pass them onto the Finance Administrator for banking
• To control all shop expenses within the budget agreed with the Shop Manager
• To ensure adequate stocks of necessary supplies are available by ordering on a regular basis
• To ensure that all sales are correctly recorded
• To ensure all money is kept secure
• To keep valuable donations in a secure place
• To be flexible when tasks not covered by the job description have to be undertaken
• To comply with guidelines within the staff handbook
• To be willing to cover at other shops when, and if, necessary
• To keep stockrooms clean and tidy
• To work within SCT guidelines to establish a social media presence for the shop

Person Specification

Skills and Knowledge

Essential

• Good literacy and numeric skills.
• Good team working and interpersonal skills.
• Good verbal and communication skills.
• Flexible approach to work with the ability to co-operate with other members of staff

Experience 

Essential

• Retail Experience

Desirable

• Experience of working with donated goods
• Charity shop background
• Working with and recruiting volunteers

Cultural Indicators

Delivering Results

• Delivers great outcomes through our vision and strategy, effectively planning and meeting targets

Continual Improvements

• Consistently seeks to improve how we do things to achieve and Embraces change and innovation

Effective Communication

• Communicates clearly, effectively and honestly. Listens to others and adapts communication to suit them

One Team

• Works with others as one team, actively collaborating to achieve a shared vision. Building relationships across SCT, sharing information and expertise

YMCA is currently recruiting a Store Manager to work in one of our 100 charity shops across England and Wales.

What you can expect:

- A stimulating, varied role, working with the Assistant Store Manager to drive sales and income and maximise profits from donated sales, Gift Aid, and other promotions

- The opportunity to build and support an outstanding team of volunteers, to generate great stock, and to establish the very best in customer service

- Competitive pay and generous allowances regarding holidays, healthcare, pensions, life assurance and maternity/paternity/adoption leave, employee assistance programme, annual season ticket loan* and subsidised gym membership* (*upon successful completion of probation)

What is expected from you:

- Solid retail experience working to sales and other targets

- Experience of recruiting and managing a volunteer team would be a bonus

- Committed to going above and beyond when it comes to customer service

- Self-motivation and determination to be successful

- Experience of working with volunteers would be a bonus

- Weekend and bank holiday work also required

Our recruitment process is anonymised and candidates' names are hidden. We welcome and encourage job applications from people of all backgrounds, particularly those from disabled and Black, Asian and Minority Ethnic (BAME) candidates, who are currently under-represented throughout YMCA England & Wales. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check.

About us 
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it. 

This role is central to delivering the key volunteering systems to colleagues and volunteers across Crisis. You will be joining a dynamic and hardworking central Volunteering team who are committed to delivering a sector leading volunteer experience.

We work with partners across sectors, working together to end homelessness for good through driving income, supporter engagement and creating opportunities for people experiencing homelessness. Our volunteering offer plays a key role in this and is a part of a multi-year, cross-organisational transformation programme with a vision to harness the power of data, digital and technology to help us end homelessness sooner. 

About the role 
As Volunteering Information Systems Lead you will be part of a progressive and supportive central volunteering team while leading on the development, deployment and upkeep of volunteering related systems, including legacy systems being replaced by a new VMS.
You will: 
•Lead on data, digital and technology volunteering projects that significantly improve the quality of our volunteering offer 
•Ensure that data quality is of the highest standard possible 
•Provide support to colleagues across fundraising, retail and client services to use systems effectively 
•As a systems expert, lead, coach and communicate how systems are best deployed to ensure a seamless journey for volunteers while providing staff with ease of use and functionality

About you 
To be successful in this role you will need to be positive, collaborative and an able communicator. We are looking for candidates who can coach and empower, build knowledge of best practice with volunteering and volunteering related systems and deliver the very best support to staff supporting volunteers as well as volunteers themselves. We need the support of someone comfortable with managing multiple projects, creating and supporting new processes and volunteer journeys and providing the highest quality of service for our staff and their teams. 

The right candidate will be someone who wants to be part of ending homelessness, and understands that providing volunteers with the platform to give their best is essential to that. You have experience of managing the use of a CRM system and ideally experience of technology change projects, with demonstrable experience in eliciting requirements, scoping change and user adoption. Acting as a bridge between the Technology and Volunteering team, your ability to translate complex user needs into technical requirements will enable you to plan, manage and coordinate improvements to current and future business processes, and operational systems. 

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where?everyone?can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities and backgrounds.
 

Working at Crisis 
As a member of the team you will have access to a wide range of employee benefits including: 
•Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy
•Mandatory pension scheme, with an employer contribution of 8.5%
•25 days’ annual leave which increases with service to 28 days

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career. 
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
 

How to apply 
If this sound likes the opportunity for you, please click on the 'Apply for Job' button below. 
Closing date: Monday 24th January 2022 (at 23:59)
Interviews will be held on Friday 4th February  

Accessibility 
We welcome applications from people who identify as neuro diverse and want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Recruitment team, contact details can be found on our website.

Registered Charity Numbers: E&W1082947, SC040094

Deputy Shop Manager (Brighton) (TRD3369)

Location: F4518 Brighton North Street

Hours: 30 hours per week

Salary: £14,820 per annum

Job Type: Open ended

Closing Date: 6 February 2022

About us

Oxfam is a global movement of people working together to end the injustice of poverty. That means we tackle the inequality that keeps people poor. Together we save, protect and rebuild lives. When disaster strikes, we help people build better lives for themselves, and for others. We take on issues like land rights, climate change and discrimination against women. And we won’t stop until every person on the planet can enjoy life free from poverty.

Oxfam GB is a member of international confederation of 21 organisations working together with partners and local communities in the areas of humanitarian, development and campaigning, in more than 90 countries. 

Oxfam Purpose

To work with others to overcome poverty and suffering 

Trading Purpose

To make as much money as possible to overcome poverty and suffering

About our Oxfam Shops

Open for business since 1948, Oxfam shops are at the heart of the charity and their community, raising vital funds and increasing public awareness of what we do. They are always guided by our values of empowerment, accountability and inclusiveness and focussed on making as much money as possible.

The Role of our Deputy Shop Managers

Commercially aware and constantly looking for new business opportunities, deputy shop managers motivate their teams and create a safe and energised work environment. They have high standards, a strong drive to achieve results and are accountable for their business.

The role of the deputy shop manager is empowered, varied, busy and gives the opportunity to work with some amazing people. Shop managers are pivotal for the success of our business and can make a real difference. Oxfam operates a volunteer operating model, in which volunteers are empowered to take over most of the tasks within the shop, including running the shop in the manager’s absence. 

Often the only paid member of staff, our managers and deputy managers are comfortable in this environment, really enjoy working with others and are great at delegating to their teams. Excellent communicators, they are creative, and always look for opportunities to attract new supporters every day.

Our Values and Commitment to Safeguarding

Oxfam is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and promoting the welfare of children, young people and adults. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

We are committed to ensuring diversity and gender equality within our organisation and encourage applicants from diverse backgrounds to apply.

Key Skills and Competencies required

• Significant leadership qualities and experience. (E)
• Ability to build, retain and develop a team. (E)
• Strong drive to achieve results through others. (E)
• Ability to delegate, coach and listen. (E)
• Enjoys working with people and has a friendly and approachable manner. (E)
• Ability to manage time under conflicting priorities. (E)
• Ability to demonstrate resilience to the everyday pressures that come with the role. (E)
• Excellent communication skills.(E)
• Ability to motivate self and others. (E)
• High level of motivation, enthusiasm and a sense of fun. (E)
• Open and adaptable to change and able to support others through it. (E)
• Commercial awareness and judgement. (D)
• Ability to establish and maintain successful retail processes and merchandising. (E)
• Ability to understand and interpret basic financial reports. (D)
• IT literacy and numeracy skills. (Using email systems and online resources; use and understand basic spreadsheets and word processing packages. Be aware of and be open to the role of social networking and ecommerce.) (E)
• Eager and required to adhere to Oxfam’s principles and values (click here) as well as the promotion of diversity and gender rights (click here).  (E)
• Understanding of and commitment to adhere to equity, diversity, gender, child safety and staff health and wellbeing principles. (E)

How to apply 

As part of your online application, please upload your up to date CV and a covering letter explaining your suitability against the essential criteria in the job profile. 

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks. Oxfam GB takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including a Disclosure and Barring Service check (DBS), as this role involves unsupervised access to the above-mentioned groups.

For full information surrounding DBS and the vacancy, please view the full job description.

About us

Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.

Our shops generate valuable income to support our services, create opportunities for homeless people to learn new skills, and contribute to Crisis’ work in the community. They have a unique contemporary visual identity and are dynamic and creative places to work. 

About the role

We are recruiting for an assistant shop manager to join our brand-new shop in Hammersmith. This is a fantastic opportunity to make a difference and deliver positive social impact in the local community while also raising money to fund Crisis’ work ending homelessness. 

As assistant shop manager, you will play a key role in managing everyday operations to deliver an outstanding customer experience. You will be involved in volunteer recruitment and management as well as processing donations, engaging with the community, and delivering the highest standard of customer service through your team. You will work towards ambitious sales and training targets, maximising the impact on our mission to end homelessness.

This is a unique retail opportunity where you will also be involved in delivering on the job training for Crisis members, supporting them to gain the skills and confidence needed in the workplace. You will work collaboratively with your team and will have opportunities to build your own skills and career progression through training and development.

We are also building a talent pool for upcoming new shops opening in London throughout 2022. Please indicate on your application if you would like to be considered for future roles. 

About you 

To be successful in this role you will have retail experience at a supervisory level alongside a genuine interest in charity retail. You will be seeking a challenge that stands out from other retail roles, and will be keen to build your people management skills including working with Crisis members. You will be committed to Crisis’s values and mission to end homelessness. 

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities and backgrounds.

You may have experience in: assistant shop manager, assistant store manager, shop supervisor, store supervisor, charity shop manager, retail manager, charity retail 

Working at Crisis

As a member of the team, you will have access to a wide range of employee benefits including:

· Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy

· Mandatory pension scheme, with an employer contribution of 8.5%

· 25 days’ annual leave which increases with service to 28 days

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How to apply

If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.

Closing date: Sunday 23rd Jan 2022 (at 23:59)

Interviews will be held in w/c 31st Jan 2022 

Accessibility

We welcome applications from people who identify as neuro diverse and want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Recruitment team, contact details can be found on our website.

Deputy Shop Manager (Bury) (TRD3350)

Location: F1171 Bury

Hours: 36 per week

Salary: £17,784 per annum​

Job Type: Fixed Term

Closing Date: 27 January 2022

About us

Oxfam is a global movement of people working together to end the injustice of poverty. That means we tackle the inequality that keeps people poor. Together we save, protect and rebuild lives. When disaster strikes, we help people build better lives for themselves, and for others. We take on issues like land rights, climate change and discrimination against women. And we won’t stop until every person on the planet can enjoy life free from poverty.

Oxfam GB is a member of international confederation of 21 organisations working together with partners and local communities in the areas of humanitarian, development and campaigning, in more than 90 countries. 

Oxfam Purpose

To work with others to overcome poverty and suffering 

Trading Purpose

To make as much money as possible to overcome poverty and suffering

About our Oxfam Shops

Open for business since 1948, Oxfam shops are at the heart of the charity and their community, raising vital funds and increasing public awareness of what we do. They are always guided by our values of empowerment, accountability and inclusiveness and focussed on making as much money as possible.

The Role of our Deputy Shop Managers

Commercially aware and constantly looking for new business opportunities, deputy shop managers motivate their teams and create a safe and energised work environment. They have high standards, a strong drive to achieve results and are accountable for their business.

The role of the deputy shop manager is empowered, varied, busy and gives the opportunity to work with some amazing people. Shop managers are pivotal for the success of our business and can make a real difference. Oxfam operates a volunteer operating model, in which volunteers are empowered to take over most of the tasks within the shop, including running the shop in the manager’s absence. 

Often the only paid member of staff, our managers and deputy managers are comfortable in this environment, really enjoy working with others and are great at delegating to their teams. Excellent communicators, they are creative, and always look for opportunities to attract new supporters every day.

Please note: This is a fixed term position (9 months ending on 30/09/2022)

Our Values and Commitment to Safeguarding

Oxfam is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and promoting the welfare of children, young people and adults. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

We are committed to ensuring diversity and gender equality within our organisation and encourage applicants from diverse backgrounds to apply.

Key Skills and Competencies required

• Significant leadership qualities and experience. (E)
• Ability to build, retain and develop a team. (E)
• Strong drive to achieve results through others. (E)
• Ability to delegate, coach and listen. (E)
• Enjoys working with people and has a friendly and approachable manner. (E)
• Ability to manage time under conflicting priorities. (E)
• Ability to demonstrate resilience to the everyday pressures that come with the role. (E)
• Excellent communication skills.(E)
• Ability to motivate self and others. (E)
• High level of motivation, enthusiasm and a sense of fun. (E)
• Open and adaptable to change and able to support others through it. (E)
• Commercial awareness and judgement. (D)
• Ability to establish and maintain successful retail processes and merchandising. (E)
• Ability to understand and interpret basic financial reports. (D)
• IT literacy and numeracy skills. (Using email systems and online resources; use and understand basic spreadsheets and word processing packages. Be aware of and be open to the role of social networking and ecommerce.) (E)
• Eager and required to adhere to Oxfam’s principles and values (click here) as well as the promotion of diversity and gender rights (click here).  (E)
• Understanding of and commitment to adhere to equity, diversity, gender, child safety and staff health and wellbeing principles. (E)

How to apply 

As part of your online application, please upload your up to date CV and a covering letter explaining your suitability against the essential criteria in the job profile. 

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks. Oxfam GB takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including a Disclosure and Barring Service check (DBS), as this role involves unsupervised access to the above-mentioned groups.

For full information surrounding DBS and the vacancy, please view the full job description.