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Senior Administration Officer - FTC
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Senior Administration Officer - ftc - 9 Months
Home-based – Working Remotely- London & South East
£18,825 per annum + £562 home-working allowance per annum + £3,138 per annum London Weighting per annum (if applicable)
Salary has been pro-rated based on a 9-month fixed-term contract
35 hours | Monday –Friday | Fixed Term Contract - (9 Months)
Why Join TACT?
- Top 5 UK Charity to Work For (2024)
- 97% proud to work at TACT | 92% love working here
- Not-for-profit – every surplus reinvested into children, carers & staff
- Children’s voices shape every decision, system, and improvement we make at TACT.
- Flexible homeworking
- Trauma-informed, values-led organisation
Benefits
- 31 days annual leave + 8 bank holidays (pro rata as ftc)
- 55p per mile business mileage
- Stakeholder Pension (salary sacrifice)
- Family-friendly & flexible working policies
- Volunteer days
Wellbeing & Non-Salary Benefits
- Homeworking IT bundle + home office loan
- Help@Hand EAP (24/7 GP, CBT, physio, mental health support)
- Over 35 hours a year of access to on line wellbeing events and team wellbeing days
- Menopause Policy + free clinician appointments
- Regular team wellbeing & connection events
Training & Career Development
- Excellent learning & development programme
- Opportunity to grow therapeutic & trauma-informed practice
- Supportive leadership and clear career progression pathways
- Involvement in innovative projects (e.g. TACT Connect, Health, Education)
The Role
You’ll work closely with foster carers and social work colleagues to deliver high-quality, trauma-informed support and improve outcomes for children and young people.
The Senior Admin Officer will be responsible for general administrative functions within the London & South East region and will report to the Administrative Manager. In some instances, the Senior Admin Officer may be required to deputise for the Admin Manager in the post holder’s absence in relation to day to day matters.
The Senior Admin Officer will specialise in a particular area (s), such as Panels, statutory paperwork, minute-taking, training, and maintaining the in-house database (Charms).
As a charity we are committed to ensuring that our resources are directed toward supporting our children. For this reason, we can only consider applicants from London and the surrounding counties as they will need to travel to face to face events at least monthly. Candidates based outside these areas would incur additional costs.
Key Responsibilities:
- Providing an administration service to the London & South-East region to help meet the service objectives of increased foster carer recruitment
- Organise and prepare all panel papers for approvals and reviews.
- Minute panels and prepare ADM paperwork
- Timely and accurate record keeping on Charms (in house system).
- Responding to telephone calls and allocating these to staff as appropriate. When necessary, take messages for staff members and ensure that these are passed on.
- Communicating professionally with a wide range of stakeholders, including colleagues, carers, and third-party agencies to establish professional working relationships which focus on the best outcomes for the children and young people in our care.
- Working flexibly within the team and autonomously as needed to manage your time and duties.
What You’ll Need
- GCSE in English & Maths or equivalent
- Experience of working in a busy administrative setting in a social care-related field.
- Ability to obtain, extract and analyse information from various systems.
- Confidence in using all Microsoft Office applications, including Outlook & OneDrive.
- Experience of using a software system to record, retrieve and maintain records
- Excellent communication skills to suit a broad range of professional relationships
- The ability to work to deadlines, with accuracy and flexibility, sometimes dealing with conflicting priorities
- Familiarity with handling confidential and sensitive information in line with relevant regulations and legislative requirements
- A tendency to think creatively, exhibit resourcefulness, work with enthusiasm, compassion, and commitment
- Evidence of an understanding and commitment to equality, diversity, and anti-discriminatory practices
- Enhanced DBS / PVG (processed by TACT)
Travel
- Home-based role
- Required to attend monthly face-to-face meetings and other occasional meetings in London and surrounding counties
- Additional travel for training, team and carer events
Key Dates
- Closing Date: Monday, 20th July 2026
- Interviews: Wednesday, 29th July 2026 (Microsoft Teams)
Apply early - we may close the role if we receive a high volume of applications. Previous applicants need not apply.
Safeguarding Commitment
Safeguarding is everyone’s business, and TACT believes that only the people with the right skills and values should work in social work. As part of TACT’s commitment to safeguarding, we properly examine the skills, experience, qualifications, and values of potential staff in relation to our work with vulnerable young children. We use rigorous and consistent recruitment approaches to help safeguard TACT’s young people. All our staff are expected to work in line with TACT’s safeguarding policies.
The Senior Safeguarding Administrator role offers a unique opportunity to support the Bishop of Leeds and the Safeguarding team, ensuring robust processes and seamless information flow. This 12-month position requires excellent administrative skills and a commitment to safeguarding practices.
As the Senior Safeguarding Administrator, you will play a vital role in providing administrative support to key stakeholders, including the Bishop of Leeds and the Safeguarding team. Your responsibilities will encompass a range of tasks, from managing communications and meeting arrangements to ensuring the bishop's office's safeguarding processes align with published guidance.
You will act as a bridge between the Bishop's office and the diocesan safeguarding office, facilitating effective collaboration and information exchange. Additionally, you will contribute to the development of clear processes for clergy personal files and streamline the Permission to Officiate process, ensuring compliance with guidelines and robust local procedures.
The post is office-based and will involve working flexibly across two Leeds-based sites:
- Leeds Diocesan Office, Church House, 17-19 York Place, Leeds, LS1 2EX and
-
Bishop of Leeds' Office, Hollin House, Weetwood Avenue, Leeds, LS16 5NG.
Both are easily accessible by public transport
Interviews will take place in person on Thursday 16th July, from 11 am, at Hollin House, Weetwood Ave, in Leeds.
Responsibilities
- Provide administrative support to the Bishop of Leeds and the Safeguarding team, including email and letter communications, query management, and PTO/OPTO paperwork preparation.
- Ensure the bishop's office's safeguarding processes are robust and aligned with published guidance.
- Facilitate collaboration between the Bishop's office and the diocesan safeguarding office through regular meetings, communication, and direct work with both teams.
- Support the administrative review of clergy personal files and develop clear processes for their management.
- Streamline the Permission to Officiate process at a local level, adhering to published guidance and developing electronic and physical filing systems.
- Identify gaps and develop new processes locally, with the ability to elevate procedural suggestions to the safeguarding team.
- Manage a busy workload, prioritize tasks, and meet deadlines effectively.
- Handle confidential information in line with GDPR and local policies.
- Demonstrate sensitivity to the cultural and traditional diversity within the Diocese's parishes.
- Maintain a flexible work approach and be willing to travel between sites as needed.
About You
- Excellent IT skills are essential, along with strong communication abilities, both written and verbal.
- The ability to innovate, initiate, and maintain effective administrative procedures is crucial.
- Experience in administrative roles and a relevant business administration qualification are required.
- Prior knowledge or experience in a safeguarding setting is desirable.
- Sensitivity to different cultures, traditions, and activities within the Diocese's parishes is essential.
- A flexible work approach and the ability to work collaboratively as part of a small team are key.
- The capacity to relate to a wide range of people and organizations is important.
- The ability to ensure personal and professional development is valued.
- Trustworthiness in managing sensitive data with discretion and integrity is a must.
- An empathetic understanding of the Church of England's faith and mission, as well as a commitment to reflecting Diocesan values, is essential.
Closing date for Applications is 07 July at 23:55
The Church of England’s vocation is and always has been to proclaim the good news of Jesus Christ afresh in each generation to the people of England.



We are looking for a motivated and experienced Senior Administrator to oversee the day to day functions of the Kent and Medway administration team within Victim Support. This role is full time and based at our multi agency shared space called Compass House in Ashford Kent.
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
As a Senior Administrator you will manage a team of five administrators known locally as 'Service Delivery Assistants' to oversee the support to the Kent and Medway Victim Support Operational Teams including the Triage and Early Intervention team, the Multi Crime Service Case Workers and the Specialist Services Case Workers (Stalking, Hate Crime and Child and Young Persons)
You will manage performance and staff motivation, ensuring that the administration function operates effectively and efficiently carrying out tasks as directed by the Operations Manager. The post holder will need to be flexible and prepared to meet conflicting work demands, prioritise workloads and ensure timeframes are met whilst ensuring attention to detail.
As the role involves providing support to administrators and actively working to improve performance, you will need experience of managing people and working in a statutory, voluntary or community work setting. You will also have an understanding and knowledge of confidentiality and safe working.
Key Responsibilities
- Coordinate and participate in all administrative functions to ensure the smooth and effective running of the service, monitoring quality standards for the team through auditing and reporting where required.
- Provide effective line management of staff to ensure performance targets and agreed outcomes are met by the service.
- Act as first point of contact for key stakeholders, ensuring administration is dealt with efficiently and meets quality standards and lead by example on good working practices
- Ensuring all confidential and sensitive data is stored securely in accordance with VS Data Protection Policy and compliance with GDPR.
About You
You will need:
- Experience of working in an administrative position ideally within the criminal justice field.
- Previous experience of managing and supervising people
- Experience working with local communities, statutory and voluntary sector organisations and an understanding of how agencies work to protect victims of crime.
- Experience of performance reporting and training delivery.
- To be proactive, self-motivated, confident working independently and able to use you own initiative
- Good IT skills, proficient in data management and Microsoft Office (Word, Excel, Outlook, SharePoint)
- Strong time management and organisational skills including the ability to meet tight deadlines.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.


