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Job description
Senior Administrator & PA Support (Temporary)
£19.23 per hour
4+ month temporary assignment
South East London
Predominantly office-based with flexibility to work remotely approximately 1 day per week
Basic DBS check required
Are you an experienced administrator or PA looking for a role where you can make a meaningful contribution within a values-led organisation?
We are working with a well-established charitable organisation that is seeking a highly organised and professional Senior Administrator to provide support to a busy senior leadership office. This is a varied and rewarding opportunity for someone who enjoys coordinating multiple priorities, building strong relationships with stakeholders and ensuring the smooth running of a fast-paced office environment.
Working as part of a small and collaborative team, you'll play a key role in supporting senior leaders, managing communications and helping deliver a first-class administrative service. This position will suit someone who thrives on organisation, enjoys working with people and takes pride in providing reliable support behind the scenes.
This is a busy, hands-on role where no two days are the same. Responsibilities will include:
You'll bring:
Why Apply?
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
£19.23 per hour
4+ month temporary assignment
South East London
Predominantly office-based with flexibility to work remotely approximately 1 day per week
Basic DBS check required
Are you an experienced administrator or PA looking for a role where you can make a meaningful contribution within a values-led organisation?
We are working with a well-established charitable organisation that is seeking a highly organised and professional Senior Administrator to provide support to a busy senior leadership office. This is a varied and rewarding opportunity for someone who enjoys coordinating multiple priorities, building strong relationships with stakeholders and ensuring the smooth running of a fast-paced office environment.
Working as part of a small and collaborative team, you'll play a key role in supporting senior leaders, managing communications and helping deliver a first-class administrative service. This position will suit someone who thrives on organisation, enjoys working with people and takes pride in providing reliable support behind the scenes.
This is a busy, hands-on role where no two days are the same. Responsibilities will include:
- Managing complex diaries and coordinating meetings
- Monitoring inboxes and responding to enquiries appropriately
- Organising travel arrangements and hospitality requirements
- Planning and coordinating meetings, events and stakeholder visits
- Preparing correspondence, presentations, reports and meeting papers
- Taking meeting minutes and tracking follow-up actions
- Managing expenses and general administrative processes
- Acting as a professional first point of contact for visitors and stakeholders
- Maintaining accurate records, filing systems and confidential information
- Liaising with internal teams and external partners to gather information and coordinate activities
- Supporting wider operational and administrative projects as required
You'll bring:
- Previous experience in a senior administration, PA, team support or office management role
- Excellent organisational skills and the ability to manage competing priorities
- Strong diary and inbox management experience
- Exceptional attention to detail and a proactive approach
- Confidence communicating with stakeholders at all levels
- Strong written and verbal communication skills
- Advanced Microsoft Office skills, including Outlook, Word, PowerPoint and Excel
- Experience coordinating meetings, events and administrative processes
- The ability to handle sensitive and confidential information with discretion
- A reliable, professional and committed approach to work
Why Apply?
- Opportunity to join a highly respected charitable organisation
- Varied and engaging role with exposure to senior stakeholders
- Supportive and collaborative working environment
- Immediate start available
- Initial 4-month assignment with the potential for extension
- Predominantly office-based role with some hybrid flexibility
- Chance to make a meaningful contribution within the not-for-profit sector
- Interviews scheduled for the week commencing 14 September
- Successful applicants should be available to start as soon as possible thereafter
- Appointment subject to a satisfactory Basic DBS check
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Organisation
Posted on: 18 August 2026
Closing date: 17 September 2026 at 23:59
Job ref: J82771
Tags: Administration
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Job description
We are looking for a motivated and experienced Senior Administrator to oversee the day to day functions of the Kent and Medway administration team within Victim Support. This role is full time and based at our multi agency shared space called Compass House in Ashford Kent.
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
As a Senior Administrator you will manage a team of five administrators known locally as 'Service Delivery Assistants' to oversee the support to the Kent and Medway Victim Support Operational Teams including the Triage and Early Intervention team, the Multi Crime Service Case Workers and the Specialist Services Case Workers (Stalking, Hate Crime and Child and Young Persons)
You will manage performance and staff motivation, ensuring that the administration function operates effectively and efficiently carrying out tasks as directed by the Operations Manager. The post holder will need to be flexible and prepared to meet conflicting work demands, prioritise workloads and ensure timeframes are met whilst ensuring attention to detail.
As the role involves providing support to administrators and actively working to improve performance, you will need experience of managing people and working in a statutory, voluntary or community work setting. You will also have an understanding and knowledge of confidentiality and safe working.
Key Responsibilities
- Coordinate and participate in all administrative functions to ensure the smooth and effective running of the service, monitoring quality standards for the team through auditing and reporting where required.
- Provide effective line management of staff to ensure performance targets and agreed outcomes are met by the service.
- Act as first point of contact for key stakeholders, ensuring administration is dealt with efficiently and meets quality standards and lead by example on good working practices
- Ensuring all confidential and sensitive data is stored securely in accordance with VS Data Protection Policy and compliance with GDPR.
About You
You will need:
- Experience of working in an administrative position ideally within the criminal justice field.
- Previous experience of managing and supervising people
- Experience working with local communities, statutory and voluntary sector organisations and an understanding of how agencies work to protect victims of crime.
- Experience of performance reporting and training delivery.
- To be proactive, self‑motivated, confident working independently and able to use you own initiative
- Good IT skills, proficient in data management and Microsoft Office (Word, Excel, Outlook, SharePoint)
- Strong time management and organisational skills including the ability to meet tight deadlines.
About Us
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Organisation
Refreshed on: 11 August 2026
Closing date: 25 August 2026 at 14:19
Job ref: 6880
Tags: Social / Support Work
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