Senior administrator jobs

The main purpose of the Administrative Assistant is to provide a welcoming
reception to everyone who uses our public spaces and to provide accurate and
timely administrative support to facilitate the efficient running of our services.
By providing effective administrative support, this role will help to ensure that
the charity’s resources are used effectively to support cancer patients across the
region.

Key responsibilities
Reception Duties
 Greet all visitors and service users in a warm, friendly, and empathetic
manner
 Handle incoming phone calls, emails, and in-person queries with
empathy, professionalism, and confidentiality, responding to questions
or concerns and signposting to appropriate services and colleagues
 Maintain a clean and welcoming reception area
 Provide refreshments for guests and support hospitality for in-house
events
 Manage appointment bookings and room usage for services, meetings,
and events
 Manage appointment bookings for transport, counselling, therapies,
group activities, and support sessions, ensuring schedules are accurate
and up to date, sending appointment reminder calls/texts/letters to
clients as required.
 Coordinate volunteer transport driver and freelance therapist schedules
 Liaise effectively with staff, volunteers, therapists, and healthcare
professionals to ensure that every individual receives the right level of
care and support at the right time
 Maintain clear and accurate records of client interactions, appointments,
and referrals in line with GDPR and safeguarding practices
 Act as a vital communication link between service users and the wider
team, flagging any concerns or urgent needs promptly
 Offer a calm, reassuring presence to individuals who may be distressed,
anxious, or seeking information at a vulnerable time, engaging senior
colleagues, as appropriate
 Open and close patient spaces and set up the centre space for workshops,
support groups and other events.

Administrative Support
 Maintain accurate records and update databases, including service user
information
 Inputting data into relevant systems accurately and in a timely manner
 Assist with preparing correspondence, reports, and materials for
meetings
 Assist in the processing of post, deliveries, and office supplies
 Liaise with volunteers, staff, and external service providers as needed
 Managing the consumables within this patient space and ordering
replacement stock as and when required.
 Provide general administrative support to the wider team as required.
 Take donations in any of the Weston Park Cancer Charity locations
 Arranging room bookings both internally and externally.

Duties
• Report accidents and incidents as per Weston Park Cancer Charity’s policy.
• To be an ambassador for the charity.
• Demonstrate a positive and supportive attitude to staff and volunteers and
uphold the philosophy and values of the charity.
• Respect confidentiality applying to all WPCC areas. Adhere to GDPR policy.
• Be proactive with your training and development needs, maintain relevant
professional registrations and adhere to codes of practice.
• Participate in team meetings and events.
• Adhere to all WPCC’s policies and procedures including Health and Safety
regulations, Equal Opportunities and Safeguarding.
The above job description is not an exhaustive list of all duties required of the
postholder.

Who You Are

We are looking for someone with a highly organised and flexible approach to work.
You must possess excellent interpersonal and communication skills with a
high degree of attention to detail. This is a rewarding opportunity to be part of
a team that directly improves the lives of local people affected by cancer.
About you:
 You will enjoy working directly with the public and be empathetic
 Be detailed-oriented and enjoy working to clear and transparent processes
 Able to manage your own workload and priorities to agreed deadlines
 Act as an ambassador for Weston Park Cancer Charity, reflecting the objectives
and values, and to always work in the best interests of the charity.
 Support and encourage harmonious internal and external working relationships
 Make a positive contribution in delivering the charity’s strategy and raising
the profile of Weston Park Cancer Charity

Responsibilities

Executive Assistant to the CEO

• Manage the CEO’s diary, travel arrangements, and general administration (supporting the wider team where needed).

• Manage the CEO’s inbox and LinkedIn messages: triage, prioritise, and draft responses on their behalf where appropriate.

• Support the CEO in engaging with key stakeholders, including funders, trustees, and partners.

• Prepare communications on behalf of the CEO, including blog posts, social media content, and internal updates.

• Identify speaking events and provide briefings for events

• Represent the CEO in meetings, where agreed, and ensure follow-up actions are captured and completed.

• Manage and support cross-organisational projects with multiple stakeholders.
  Provide occasional administrative support to the wider team during peak periods.

Board & Governance Support

• Manage Board of Trustees engagement and communications.
  Coordinate Board meetings, including preparing agendas, collating and distributing Board papers, and taking minutes.

• Support governance procedures and ensure records are maintained in line with compliance requirements.

Office Management & Team Support

• Oversee smooth running of the London office, including supplies, facilities, mail,  and liaising with suppliers.

• Support the Head of People and Culture with HR administration, recruitment coordination, and onboarding.

• Organise and coordinate team events and activities, including away days.

• Help maintain key organisational systems, processes, and documentation.

What we’re looking for

We know not everyone will meet every requirement, but we’re looking for someone who can bring most of the following:

• Proven experience in an EA, PA, or senior admin role, ideally supporting a CEO or senior leadership team.

• Strong organisational skills and the ability to manage multiple priorities in a fast-paced environment.

• Excellent written and verbal communication skills, with the ability to adapt tone and style for different audiences.
  Confident building relationships at all levels, from team members to trustees, funders, and partners.

• Discretion and sensitivity when dealing with confidential information.
  Proactive problem solver who can anticipate needs and take initiative.

• Comfortable influencing and coordinating colleagues to deliver on shared goals.

• Strong digital skills, including using Google Workspace, and online collaboration tools such as Monday, Salesforce and Slack.

Person Specification 

Essential skills and experience

• Proven experience in an EA, PA, or senior administrative role, ideally supporting a CEO, Director, or senior leadership team.

• Excellent organisational skills, with the ability to prioritise competing demands and manage multiple projects at once.

• Strong written and verbal communication skills, with the ability to draft clear, professional correspondence and adapt style for different audiences.

• Confident relationship-builder, able to engage effectively with colleagues at all levels, trustees, funders, and external partners.

• High level of discretion and integrity when handling confidential information.

• Proactive problem-solver, able to anticipate needs, spot issues, and take initiative.

• Comfortable coordinating colleagues and holding others accountable to deadlines.
  Strong digital skills, including Google Workspace (Docs, Sheets, Slides), and familiarity with collaboration tools such as Slack, Monday, and Salesforce (or similar CRM).
   

Desirable skills and experience

• Experience supporting a Board of Trustees or similar governance body, including preparing papers and taking minutes.

• Experience working in a charity, social enterprise, or purpose-led organisation.

• Understanding of governance and compliance requirements.

• Event coordination experience (e.g. team away days, workshops, or external events).

• Experience creating or improving processes, systems, and documentation.
   

Personal attributes

• Highly organised and detail-oriented, with a calm and professional approach.

• Flexible and adaptable, able to manage shifting priorities with ease.

• Collaborative and team-oriented, willing to “roll up your sleeves” when needed.

• Confident, approachable, and comfortable working with senior stakeholders.

• Motivated by Hatch’s mission to create a fairer society by supporting underrepresented founders.

An exciting opportunity has arisen for a Marketing and Communications Administrator to join the Marketing and Communications Team . Your role is to provide high quality administrative support to the Marketing and Communications team and the wider Fundraising, Communications and Retail Directorate.

This role is not open to sponsorship.

Role Requirements

• Dealing with incoming enquiries from across the organisation and externally to signpost to the right team in an efficient way.
• Point of contact for clinical administrators attending meetings, feeding back to marcomms team on activities and helping to keep lines of communication open between teams.
• Providing cover on press inbox if needed.
• Working with the team to create and send our weekly news round up.
• Facilitating the local induction and training of new staff to support new starters to feel welcomed, achieve compliance, and get up to speed in their roles.
• Arranging booking of regular Marketing and Communications team meetings.
• Maintaining the team sharepoint site.
• Supporting the team with planning and helping to monitor tasks that come in.
• Supporting the Digital Manager with managing tickets and enquiries to our web developers.
• Supporting the Marketing and Communications Officer to manage the collateral review and management process and assist with archiving.
• Assisting with intranet updates.
• Fulfilling printing and laminating requests.
• Creating posters and templates for retail.
• Creating resources for events eg name tags, signage.

Interview Date: TBC

Terms and Conditions

Strictly no agencies, please.

About Us

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.

Staff Benefits

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.

We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.

Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.

Rehabilitation of Offenders

Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check.  Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected.  The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.

Equal Opportunity Employer

To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.

Online Searches

In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.

Can you bring your financial expertise to help strengthen the UK's leading patient-led kidney charity?

The National Kidney Federation (NKF) is a unique, independent UK charity run by kidney patients for kidney patients. They are seeking a talented and motivated Senior Accounts Administrator to lead on all aspects of their financial management and administration, ensuring this vital organisation continues to thrive and deliver for patients across the UK.

Job Title: Senior Accounts Administrator
Reporting to: Office Manager
Location: NKF HQ (North Nottinghamshire)
Salary: £30,000
Hours: 36 hours per week
Perks and Benefits:

At NKF, they value their people and offer a supportive working environment with:

- Up to six weeks of annual leave (25 days rising to 30), plus bank holidays
- Early Friday finish and Christmas shutdown
- Pension scheme with up to 8% employer contribution
- Death in service insurance worth three times your salary
- Free car parking at HQ

About the Role

As Senior Accounts Administrator, you will be the backbone of NKF's financial operations. From preparing budgets and forecasts, to managing payroll, pensions, and reconciliations, your work will ensure the charity's resources are used effectively to support kidney patients nationwide.

You'll produce clear, accurate financial reports for trustees and colleagues, helping them make informed decisions, and provide insight to support fundraising, grant applications, and new initiatives. This is a hands-on role with both strategic and day-to-day responsibilities, perfect for someone who enjoys variety and wants to make a meaningful difference through their work.

Key Responsibilities:

- Lead on annual budgets, forecasts, and long-term financial plans
- Produce month-end and year-end accounts in line with charity finance law and SORP
- Oversee payroll, pensions, HMRC returns, reconciliations, and expenditure controls
- Liaise with auditors and coordinate annual audits
- Provide financial insight to trustees, management, and non-financial colleagues
- Support fundraising and income-generating activities through financial analysis
- Manage day-to-day accounts admin including expenses, invoicing, and supplier queries

About You:

We're looking for a detail-focused, proactive, and collaborative finance professional who is ready to take ownership of NKF's financial processes. You'll combine technical expertise with the ability to explain numbers clearly to non-financial colleagues and trustees.

You'll need:

- An AAT qualification (or equivalent)
- Strong knowledge of charity finance law, SORP, and regulatory requirements
- Experience in budgeting, forecasting, and financial planning
- IT proficiency with strong accounting systems skills (e.g. Xero, CRM, Microsoft, Blackbaud)
- Excellent communication and organisational skills

This is a chance to join NKF at an exciting time. With a growing reputation, a refreshed five-year strategy, and a committed team, you'll have the opportunity to use your financial skills to make a lasting difference for kidney patients across the UK.

How to Apply:

Please get in touch with Priya Vencatasawmy at Charity People.

The role will close on 19th September at 12pm.
Interviews will take place w/c 22nd September.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Hybrid working with regular travel to our London Bridge Office

What the job involves

We’re looking for a Senior Supporter Journeys Executive to help us shape how our supporters experience our charity. Working at the heart of the Individual Giving team, you’ll design and deliver engaging, insight-led journeys that build loyalty, reduce attrition, and encourage long-term support.

This is an exciting time for the charity as we're delivering a new 3-year fundraising strategy with a particular focus on loyalty. In this newly created role, you'll play a key part in making sure every touchpoint, from the first welcome to ongoing engagement, feels personal, timely, and meaningful.

You'll be responsible for developing and improving multi-channel journeys for both new and existing supporters, coordinating the creation of journeys from various channels to help increase conversion. You’ll also support the design and rollout of journeys for key segments, including legacy enquirers and tribute fund donors.

Working with our data and insight colleagues, you’ll monitor journey performance using key metrics like retention and lifetime value. You'll use our CRM and Email Service Provider to identify opportunities, track activity, and coordinate testing of messaging and value propositions to maximise engagement.

As a key collaborator, you’ll work with colleagues across the organisation and with external agencies to ensure our supporter journeys are joined up and focused on the individual.  

What we want from you

This role is a great fit for someone with experience in Individual Giving, donor stewardship, or similar supporter experience roles. You'll have a strong understanding of what drives loyalty and retention, and a clear grasp of donor lifetime value.

Your project coordination skills will be essential as you manage multiple priorities across teams, ensuring clear communication and efficient delivery. We need someone who’s comfortable working with data and insight to inform decisions, using CRMs (ideally Raiser’s Edge) and email platforms like Adestra to improve supporter journeys and campaign performance. You'll also have a good working knowledge of direct marketing concepts and multi-channel delivery, including mail, email, and digital.

We're looking for an independent thinker who can not only manage projects but also proactively identify and develop new opportunities from their own observations. With your collaborative mindset, you'll be able to work effectively across teams and adapt to changing priorities, always focused on delivering an exceptional supporter experience that's insight-led and truly impactful.

If you’re excited by the chance to make a real difference to how supporters connect with our cause, we’d love to hear from you! 

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.

We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.

Ways of working

Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.

Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply.

Got a question? Please let us know if you have any accessibility requirements or questions – we’re here to help.

The closing date is Sunday 5th October 2025.  Applications must be submitted by 23:45 UK time.

Interviews: By arrangement. Currently scheduled for the week of Monday 13th October 2025.

Part Time – 14 hours per week

Fixed term post for 12 months

Salary: £25,909 pro rata

(actual salary for working 14 hours is £10,363.60)

The Diocese of Chester is seeking to recruit a Finance Administrator who will provide finance support to the Diocesan Board of Education (DBE) and working under the direction of the DBE’s Finance & Operations officer and Director of Education.

The successful candidate will have an appropriate finance administration qualification (AAT Level 2 or equivalent) and have had previous responsibility for bookkeeping in a small to medium enterprise.

For informal conversation, contact Canon Chris Penn, Director of Education - contact details in the attached documents or via the apply/redirect to recruiter button. 

The job description, person specification and application form can be downloaded from the Diocesan website: Please see website address in the attached documents or via the apply/redirect to recruiter button.

Completed application forms should be returned to Mrs E A Geddes, Diocesan Director of Human Resources, preferably by email - contact details in the attached documents or via the apply/redirect to recruiter button. 

Closing date:  Sunday 21st September 2025

Interviews: Thursday 2nd October 2025

Job Description

This is an exciting opportunity for the right person to join the Refugee Migrant Centre as a Senior Casework Administrator authorised by the Immigration Advice Authority (IAA), formerly known as OISC.

RMC is a well-established, award-winning regional charity, widely recognised for its impactful work with refugees and migrants.

For over 25 years, RMC has assisted thousands of refugees and migrants from 162 countries, helping to break down barriers to integration and enabling clients to become

equal citizens. We provide a holistic range of services, from specialist legal advice to education and employment programs.

The successful candidate will join RMC’s Immigration department and play a key role in supporting our qualified Caseworkers in delivering immigration advice and conducting casework within the IAA framework.

RMC is regulated by the Immigration Advice Authority (IAA) and is accredited to provide free immigration advice up to Level 3, covering cases from initial advice through to the First-tier Tribunal and Upper Tribunal.

Our immigration services focus on assisting migrants (including undocumented migrants), refugees, and asylum-seekers in navigating the UK’s complex immigration legal system. We help clients secure the right to remain in the UK for themselves and their families, with a particular emphasis on human rights claims, family and private life applications, family reunion, settlement, citizenship, and applications under the EU Settlement Scheme.

Purpose of the Role:

Main duties and responsibilities

· Provide administrative support to Caseworkers across all our offices during their conduct of their immigration cases (including supporting with the intake of client information, preparing documents, handling further evidence requests and maintain case files up to date)

· Contact clients and arrange appointments as required

· Draft routine correspondence under supervision (e.g. case notes, closing letters, emails)

· Ensure accurate information is recorded in our case management system and that all case files are up-to-date

· Track deadlines and ensure applications and documents are submitted in time

· Delegate administrative tasks and supervise Legal Assistant (Placement) students

· Work with the Immigration Department Manager and the Quality Assurance Officer to ensure adherence to quality standards and IAA requirements

· Maintain confidentiality

· Work in compliance with the IAA regulatory framework and the Code of Standards as well as GDPR requirements

· Provide general administrative support to the Casework Team, including scanning, filing, and document management.

Person Specification

Knowledge, Abilities and Skills

Essential

· Strong administrative and organisations skills with attention to detail

· Experience of using case management systems

· Knowledge of Microsoft Office

· Clear understanding of confidentially/Data Protection

· Excellent communication and interpersonal skills

· Ability to work under pressure and to tight deadlines

· Structured and organised

· Ability to work sensitively and flexibly with vulnerable clients and people from diverse backgrounds

Desirable

· Experience working in an administrative role within a legal, charity, law firm or public sector setting

· IAA qualification (current or previous) or Law degree

· Knowledge of UK immigration and asylum processes

· Experience working under regulatory or compliance frameworks

· Paralegal/Secretarial qualification.

· Previous experience working with vulnerable clients

Flexibility

In order to deliver the stated aims of this post, a degree of flexibility is needed and the

post holder may be required to perform work not specifically referred to above. Such

duties will fall within the scope of the job within the appropriate pay grade. The job

description will therefore be subject to periodic review with the post holder to ensure it

accurately reflects the duties that are being performed.

Equal Opportunities

We are an equal opportunity employer and welcome applications from all suitably qualified candidates, regardless of gender identity or expression, ethnicity, nationality, religion or belief, age, sexual orientation, disability, or any other protected characteristic. We recruit and develop our people based on merit and their commitment to achieving positive outcomes. We are dedicated to creating an inclusive and supportive workplace where everyone can thrive.

Closing date: Tuesday, 30 September 2025, by 5:00 pm.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

Please note that if you require employer sponsorship to extend your right to work in the UK, the Refugee and Migrant Centre is not able to support visa sponsorship.

Accreditation Scheme Administrator

12-month FTC, 17.5 hours a week (0.5FTE)

£33,197 (pro rata salary of £16,598) 

About us

BVA is the largest membership community for the veterinary profession in the UK, we champion, support, and empower more than 19,000 vets of all ages, stages, and disciplines.

We’re looking for an experienced administrator to help us deliver the Great Workplaces by BVA accreditation scheme and ensure it runs smoothly, efficiently, and to the highest standard.

This is a new role for BVA and will be a great opportunity for a highly organised administrator to make their mark. If you enjoy managing processes, supporting customers, and keeping everything on track, we’d love to hear from you.

You’ll be the first point of contact for enquiries about the scheme, managing applications, renewals, and assessments, and keeping accurate records of all activity. You’ll work closely with our accreditor team to coordinate schedules, monitor deadlines, and make sure every part of the process runs seamlessly.

You’ll also play a key role in supporting clients throughout their accreditation journey - from onboarding through to survey delivery and results sharing - providing excellent customer service and ensuring GDPR standards are upheld. Alongside this, you’ll help track performance, gather feedback, and contribute to the continuous improvement of the scheme.

We’re looking for someone who is proactive, well-organised, and comfortable juggling multiple priorities. You’ll have experience in a varied administrative role, strong communication skills, and the confidence to liaise with colleagues, clients, and external stakeholders. CRM or database experience will be an advantage, and above all, you’ll bring a professional, friendly approach to everything you do.

In return, we offer a supportive and collaborative working environment where your work will directly contribute to improving veterinary workplaces across the UK.

Benefits

· The 17.5 hours contracted should be worked across at least three days a week, and we’re open to discussing what days and hours would work for you.

· Annual leave allowance of 25 days (excluding public holidays) for full-time equivalent staff (for part-time roles, holiday allowance is worked out on a pro rata basis).

· One day paid wellbeing day per year to provide you with dedicated time to focus on your own mental and physical wellbeing.

· One day paid leave per year to undertake voluntary work within the community or to support any reasonable charitable institution or cause.

· Roles at BVA are hybrid. This typically means working 40% of your hours from our London office - a beautiful period building close to Oxford Circus, Regents Park, and Marylebone High Street.

· Enrolment into a pension scheme provided by Aviva (Employer = 6.5% / Employee = 5%).

· Opportunities for learning and development.

· A wide range of discounts from leading brands via Perkbox.

· A number of staff social events throughout the year.

· Well-behaved dogs are allowed to be brought to the workplace on a regular basis subject to agreement and various conditions being met.

How to apply

Please submit your CV along with a cover letter (maximum 700 words) that clearly demonstrates how you meet the job description and person specification. We're keen to learn about your experience, and see your ability to write clear, engaging, and concise copy, so staying within the word limit is essential.

Closing and interview dates

·Closing date - 5pm on Wednesday 17 September

·Interviews will be held remotely on Friday 26 September.

We’re making sure that our members' work is understood and valued by the public, that they’re supported to grow and thrive both personally and professionally, and that their expertise is heard and respected by the people shaping our national policies.

BVA is strongly committed to equality, diversity and inclusion, and we encourage applications from all sectors of society. We would particularly welcome applications from under-represented groups within the not-for-profit/membership sector.

No agencies please.

The Association of Anaesthetists is a membership organisation for Anaesthetists with over 10,000 members. Our main aims are to advance and improve patient care and safety and to promote and support education and research in the field of anaesthesia. We represent, protect, support, and advance the interests of our members.

Job purpose:

We are seeking an enthusiastic and proactive Membership Administrator to serve as the first point of contact for our members and to provide dedicated support to the networks of the Association, namely our Links network and mentor network. This dual-focused role is integral to ensuring an outstanding member experience, while also fostering strong engagement and coordination within our national networks.

This role will work with the rest of the membership team to ensure membership processes are being adhered to and ensuring that all member enquiries are dealt with in an efficient and professional manner. This role will contribute to improving systems and processes in collecting subscriptions in the most efficient way and to maximise subscription income by carrying out membership recruitment and engagement plans.

This role will be responsible for supporting, coordinating, and enhancing the effectiveness of the organisation’s networks to ensure a thriving, well-connected community that reflects the needs and interests of our members.

Hybrid working:

This role is based at our head office in 21 Portland Place, London. We offer a hybrid working arrangement with a minimum of 2 days in the office per week.

Key responsibilities:

Member recruitment, engagement and support

Act as the first point of contact for phone calls and emails with members and potential members to maximise both recruitment and retention opportunities and deal with all enquiries in an efficient way.

Assist in maintaining and developing a system for membership renewals, which includes follow-up letters and phone calls encouraging members to renew.

Provide accurate information and support to new applicants, including actively promoting membership services and benefits.

Assist the Membership & Specialist Societies Manager in delivering membership recruitment and retention strategies. Proactively contact schools of anaesthesia and hospital trusts to promote awareness and distribute our resources.

Work with the Digital Communications team to raise awareness of all member benefits. Continually review the website to ensure membership section is relevant and up to date and act as a membership champion across the Association.

To be a membership ambassador for the Association and help promote membership at external conferences and events including lunch and learns and Association conferences.

Data management and reporting

To monitor all new member applications and to help process new, renewed and existing memberships in the CRM/relevant database if needed. Enter and amend financial data relating to subscriptions.

To carry out user acceptance testing as and when needed, to log tickets related to CRM issues.

Update individual membership records e.g. addresses, membership categories, etc, as well as dealing with email bounce backs and returned mail. To update deceased members and mailing preferences as and when we receive notifications.

To have a detailed understanding of data protection legislation and implement best practices from the data protection policy and the new legislation for GDPR.

Export the mailing list for printed copies of the magazine and journal each month and the ESAIC Associate Member request list to ESAIC twice a year.

Contribute to regular data cleansing exercises to ensure that the membership database is maintained and refreshed to certify its validity.

Network Support

Act as the main liaison for Association networks (e.g., Links and mentors networks), providing administrative support, and sending out communication to them.

Work with network leads and membership management to ensure accurate sharing of updates, best practice, and resources across the network, via e-shots or other communication channels. Assist in organising network meetings and events.

Support strategies on how to grow networks, liaising with relevant team members and clinicians on these. Monitor activity across the network to help identify opportunities for collaboration, improvement, or celebration.

Maintain a directory of the networks and manage documentation and files related to network schemes. Ensure network resources and information is updated on Association’s website

Team support

Prioritise the workload of the membership team as agreed with the Membership & Specialist Societies Manager, alerting any delays or problems with the administration of membership.

Abide by organisational policies, codes of conduct and practice as described in the Staff Handbook.

Support and promote the Association’s commitment to diversity and equality of opportunity in the workplace.

Maintain and improve your own competencies through continuous professional development.

This job description is intended to reflect the main duties and responsibilities of the post and is not an exhaustive list of duties. The post holder may be required to undertake other duties which are commensurate with the role.

Person specification

Skills, knowledge, and experience

Essential

Experienced CRM/database user.

Good attention to detail and accuracy are essential.

Numerate, with experience of working in a subscription’s role and in a membership environment.

Excellent written and verbal communication skills. Able to deal with people at all levels whilst maintaining a high standard of diplomacy and professionalism.

An appetite for problem-solving and making improvements and enhancing existing ways of working.

Excellent administrative skills, with a proven track record and experience in a busy, customer-focused environment.

Must be well organised with the ability to multi-task and prioritise effectively with strong time-management skills. An enthusiastic approach to work as well as the ability to work as part of a team.

Ability to work on own initiative and manage own workload, anticipating and proactively solving important issues. Quick to learn with particular attention to detail, quality and set deadlines.

Good working knowledge of MS Office applications (Word, Excel, PowerPoint and Outlook). Effective use of the internet.

Knowledge and good understanding of GDPR

Experience of flexible working with ability to vary work patterns and prioritise tasks to meet the changing needs of the business.

Able to always maintain confidentiality.

Able and willing to travel as and when required. This may include occasional overnight stays.

Desirable

Experience of working within the not-for-profit sector.

Knowledge and experience of Microsoft Dynamics.

Experience of working with networks/volunteers

At Bluesci, we believe that everyone deserves good mental health and wellbeing. Our staff and volunteers, many of whom have experienced our services, collaborate with individuals and their communities to help them achieve their aspirations and wellness.  

We are dedicated to improving lives through social prescribing and community-based support. As our organisation enters a new chapter—with founding directors stepping back—we’re looking for a Finance Administrator to help us build stronger, more efficient financial systems and support our mission to promote mental wellbeing.

This is a fantastic opportunity for someone with a keen eye for detail and a passion for finance to make a real impact. You’ll be responsible for maintaining accurate financial records, supporting reporting and budgeting, and helping us improve our finance administration processes.

Job Title: Central Clinical Administrator

Salary: c. £28,750 (including London weighting) per annum

Hours: 1 FTE, 37.5 hours per week, Monday to Friday, 9:30am to 5:30pm

Contract type: 12-month fixed term contract, with the potential to become permanent

Location: London

The Charity

James’ Place works to save the lives of men in suicidal crisis. We are a charity offering free, life-saving therapy to suicidal men at our centres in Liverpool, London and Newcastle.

James’ Place was set up by Clare Milford Haven and Nick Wentworth-Stanley in 2008 after their twenty-one-year-old son, James, died by suicide ten days after a minor operation. James had no history of mental illness or depression and had sought urgent help for anxiety and suicidal thoughts, but didn’t find it.   

James' Place was set up to make the experience of finding help as easy as possible. We offer men who are experiencing a suicidal crisis a brief, intensive, therapeutic intervention in a safe environment. Men who walk through the door at James’ Place will be in a space where they feel valued and respected.  We provide a calm and peaceful environment both inside the centres and in our outside spaces, accessible to men who visit us as well as their friends and families.  The first James’ Place opened in June 2018 in Liverpool, the first of its kind in the UK. In 2022 we opened a new centre in London and in early in 2023 we launched an appeal to raise over £10m to fund three more centres across the country. Our third centre opened in Newcastle at the beginning of 2024, and we are currently raising funds to open a James’ Place in Birmingham.  We have treated over 3,600 men in suicidal crisis to date.

The opportunity

This is an exciting opportunity to join our administration team during a time of growth and development across the charity. The successful candidate will take a key role in ensuring our operations and administration processes run as smoothly and efficiently as possible through central administration cover and project work.

Person Specification

You will be joining a small, dedicated, administration team at James’ Place and will regularly connect with the wider clinical and management teams. Whilst based within our London centre, your work will cross-cover all our centres and teams. This role requires someone with both excellent organisational and people skills with the ability to communicate, both verbally and in writing, with a range of stakeholders including men in distress. Your administration skills will be vital, and you will be able to work with a broad range of IT, including shared Outlook inboxes and calendars. You will feel comfortable using the full Office 365 suite and have the necessary organisation skills to maintain the highest standards of record keeping.  You will support the wider teams to deliver our effective intervention, therefore an ability to work collaboratively is essential. You will be able to work proactively and have a high level of attention to detail.

Skills, Knowledge, and Experience

Essential

· Strong communication skills, both written and verbal

· Excellent interpersonal skills with the ability to remain calm and caring in challenging situations

· Ability to manage time effectively, prioritise workload and meet deadlines

· Ability to maintain accurate records and follow set procedures

· Strong IT skills with the ability to learn new systems quickly and efficiently

· Knowledge of relevant Data Protection Regulation

· Promote people’s equality, diversity, and rights

· Ability to demonstrate and engage with James’ Place values: Focus, Bravery, Compassion, Hope, Respect, Professionalism

· Knowledge and understanding of safeguarding procedures

· A commitment to working with men who are experiencing a suicidal crisis, as well as their supporters

· Ability to work in a therapeutic environment

· A high level of attention to detail

· Ability to maintain your own personal safety and the safety of colleagues and visitors to the centre

Desirable

· Experience of working in a therapeutic environment or health-based setting

· Knowledge of relevant Health and Safety procedures

Principal accountabilities of the role

Central Administration

· Covering daily administrative tasks and duties across all centres including:

· Being the first point of contact for referrers and men in distress, greeting visitors, answering the phone, booking appointments, and responding to email enquiries.

· Dealing with enquiries over email and telephone, scheduling/amending appointments and taking messages as required.

· Speaking to men in distress who have contacted the centre and, where appropriate, taking self-referrals over the phone.

· Processing referrals and maintaining accurate records at all times in line with our administrative procedures.

· Supporting users of the service to access information about other agencies.

· Maintaining a safe and tidy environment in all areas of the centre and monitoring/replenishing stocks.

· Completing electronic filing, shredding, and general office admin.

· Providing admin support to the wider team as required e.g. recording and sharing meeting minutes.

· Maintaining an effective appointment system ensuring all the resources at James’ Place are used efficiently.

· Recording and collating data to support the effective evaluation and monitoring of James’ Place.

· Providing occasional administrative support to the Centre Managers, Heads of Centre, and the Senior Management Team. 

· Treating every person who contacts us with respect and offering them support in line with our values, policies, and procedures.

· Following Health and Safety procedures around safety alarms, security, heating, lighting, electrical equipment, and lone working.

Project Work

· Supporting Centre Managers and Heads of Centre with specific project work including:

· Clinical Quality Governance

· Safeguarding and Incident Reporting

· Compliments, Concerns and Complaints Monitoring

· Data Collation and Evaluation

· Clinical Partnership

We offer:

· Generous pension scheme 

· Family friendly policies

· Death in service insurance scheme 

· Enhanced holiday allowance with incremental rises after qualifying period 

Closing Date: 18/09/2025

Interviews: Week Commencing 22/09/2025

To apply, please submit your CV with a cover letter explaining why you are applying for this role.  Please see details on our website. It is important to demonstrate you have the knowledge, skills and experience we are looking for in your CV and cover letter. Please keep your cover letter to less than 2 sides of A4.

Any job offers made are subject to the receipt of two relevant satisfactory employment references.

We expect this to include one from your most recent or current employer. Any job offers made are also subject to a satisfactory DBS check and a Right to Work in the UK check.

James’ Place is committed to promoting a diverse and inclusive community. Our aim is that no job applicant, temporary worker, or employee receives less favourable treatment on the grounds of age, disability, gender and transgender status, race and ethnicity, religion, and belief (including no belief), marriage or civil partnership status or sexual orientation.

If you have a disability which means you'd benefit from any adjustments to the interview process to help you perform at your best, please do let us know in advance.

Ref: WSA-252

Are you a proactive, efficient and collaborative individual with a proven record of working in services providing administrative support in a busy, pressurised environment?  Do you have experience of working in services which provide support to people who have faced adversity and disadvantage? 

If so, St Giles is looking for a highly motivated Administrator to who will be part of a multi-agency team providing person-centred support focusing on holistically addressing a range of issues faced by women referred by the National Probation Service.

About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.  

Who are we?
St Giles is an award-winning social justice charity using expertise and real-life past experiences to empower people who are not getting the help they need. People held back by poverty, exploited, abused, dealing with addiction or mental health problems, caught up in crime or a combination of these issues and others. We show people there is a way to build a better future for themselves and those they care about and help them create this through support, advice, and training. Our peer-led services form the backbone of our work, putting people with lived experience at the centre of delivery, design, and evaluation of support and services across the UK.

The Wise Group is a leading social enterprise working to lift people out of poverty. As an enterprise, we build bridges to opportunity for the most vulnerable in our society. Our team does this through mentoring support, employment, skills, and energy advice. Every day we support our customers into jobs, work to lift people out of fuel poverty, and help people coming out of prison to build a better future.  Our work is varied and underlying everything we do is a passion and commitment for social justice and a fairer society for all.

St Giles and The Wise Group came together to form a partnership with the aim of supporting the Probation Resettlement reforms by offering a high-quality service underpinned by staff who have lived experience and cultural competency. As a result, we have been awarded contracts to deliver Women’s Services for North Yorkshire, Cambridgeshire, Norfolk, Suffolk, and Durham. The service will provide holistic support to sentenced women in the community and those sentenced and un-sentenced in custodial settings.

About this key role

Our successful candidate will monitor and manage the receipt of referrals from Probation through the Customer Approved System (CAS) ensuring they are successfully assigned to Personal Wellbeing Coaches using the appropriate guidance and process, ensure all inputting is accurate and within agreed timescales, plus provide regular activity reports to the Personal Wellbeing Manager.  You will be the primary point of contact for all enquiries, external and internal to ensure communication channels are clear and effective, while also liaising with external stakeholders (e.g. Prisons), delivery partners, spot purchase providers and other agencies to arrange appointments, referrals, and generally ensure information exchanged is done in a clear, timely and effective manner.

Monitor and manage the Case management systems to ensure all inputting is accurate and within agreed timescales and provide regular activity reports to the Senior Administrator. Providing administration for meetings, including bookings, invitations and minute-taking, are also vital duties.

What we are looking for

• Experience of managing a case management system including inputting data and creating reports.
• ·Experience of working in services providing administrative support in a busy, pressurised environment.
• Experience of working in services which provide support to people who have faced adversity and disadvantage.
• Ability to develop and maintain means by which compliance with policy and procedure can be effectively monitored and reported on including financial expenditure.
• Ability to manage their workload including prioritising tasks and communicating with colleagues where delegation or allocation is required.
• Ability to create and communicate performance reports in a variety of formats.
• Ability to input data onto Customer Relationship Management Systems accurately and within agreed deadlines.

We positively encourage applications if you have previously worked on a client-led support project, have had personal adverse experiences such as homelessness, substance misuse, debt, involvement with gangs etc. This will include experience of the criminal justice system, having served a prison sentence, or still be serving a prison sentence in a prison. You will need to demonstrate how your lived experience supports your ability to carry out the role to the benefit of the clients we work with.   

Please note this role requires that successful candidates must undergo an Enhanced DBS check, on the basis that the post involves contact with vulnerable participants and colleagues, In addition to this, they must also undergo HMPPS vetting.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

Closing date: 26th September 2025                     Interview date: 06th October 2025       

Job Description

About the Role:

We are excited to introduce a newly created position within our team. This is an excellent opportunity for an organised, detail-oriented individual looking to build or further their career in human resources.

In this role, you will provide vital administrative support to both the Volunteer and Training Manager and the HR Generalist. Your responsibilities will include coordinating volunteer recruitment and training logistics, ensuring smooth onboarding processes, and maintaining accurate records. Additionally, you will assist with recruitment administration, employee documentation, and general HR tasks, contributing to the effective day-to-day operations of the department.

This is a varied role that requires strong communication skills, attention to detail, and the ability to prioritise and multitask in a dynamic environment. You’ll play a key part in supporting both our volunteer programme and our wider HR functions.

Main Tasks and Responsibilities:

· Provide day-to-day administrative support to the Volunteer and Training Manager and the HR Generalist.

· Schedule meetings, interviews, training sessions, and other HR-related appointments.

· Maintain accurate and well-organised electronic and paper filing systems for HR and volunteer records.

· Assist with preparing and formatting HR documents, letters, contracts, and reports.

· Post job adverts on relevant platforms and track incoming applications.

· Carry out pre-employment checks, including requesting references and processing DBS checks for staff and volunteers.

· Collect, scan, and file new starter documents, ensuring all forms are complete and compliant for staff and volunteers.

· Update and maintain HR spreadsheets, records, and databases with staff and volunteer information.

· Prepare induction packs and organise materials for new starter and volunteer onboarding sessions.

· Monitor and respond to emails and queries sent to shared HR and volunteering inboxes, referring or escalating as appropriate.

· Maintain stock of HR-related office supplies, such as forms, training materials, and welcome packs.

· Provide support with room bookings, refreshments, and setting up for training or volunteer events.

· Assist with routine data entry and help compile basic HR reports or staff lists.

· Ensure confidentiality and accuracy when handling sensitive employee and volunteer information.

· Send routine reminders for probation reviews, training deadlines, or document submissions.

· Responsible for attending meetings, capturing key discussions and decisions; and then distributing the minutes.

· Support the volunteer manager with shortlisting candidates for volunteering roles.

· Keep the volunteer management system up to date, with relevant changes/additions.

· Assist the volunteer manager with reference requests from former volunteers.

· Liaise with voluntary service councils across the West Midlands, to place new volunteer roles.

· Undertake general administrative tasks and any other duties as directed by senior HR colleagues.

Person Specification:

Essential Criteria:

· At least 2 years of experience working in an administrative role within a Human Resources environment.

· Strong organisational skills with the ability to manage multiple tasks and meet deadlines.

· Excellent attention to detail and a high level of accuracy in administrative work.

· Good understanding of HR processes, particularly recruitment and onboarding procedures.

· Confident in handling confidential and sensitive information.

· Clear and professional written and verbal communication skills.

Desirable Criteria:

· Proficient in using Microsoft Office applications, particularly Word, Excel, and Outlook.

· Experience with maintaining electronic records and using HR or volunteer management systems.

· A proactive and flexible approach to work, with a willingness to support colleagues as needed.

· CIPD Level 3 qualification (or equivalent) in Human Resources.

· Ability to work effectively both independently and as part of a team.

· Friendly, approachable manner with a commitment to providing a helpful and supportive service.

Flexibility

To achieve the objectives of this role, a degree of flexibility is essential. The post holder may be required to undertake duties not specifically listed above, provided they fall within the scope of the role and are appropriate to the pay grade. Accordingly, this job description will be reviewed periodically in consultation with the post holder to ensure it continues to reflect the responsibilities and duties of the position accurately.

Equal Opportunities

We are an equal opportunity employer and welcome applications from all suitably qualified candidates, regardless of gender identity or expression, ethnicity, nationality, religion or belief, age, sexual orientation, disability, or any other protected characteristic. We recruit and develop our people based on merit and their commitment to achieving positive outcomes. We are dedicated to creating an inclusive and supportive workplace where everyone can thrive.

Closing date: Tuesday, 30 September 2025, by 5:00 pm.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

Please note that if you require employer sponsorship to extend your right to work in the UK, the Refugee and Migrant Centre is not able to support visa sponsorship.

Contract type

Permanent

Location

Whittington

Hours

Full time (37.5 hours per week)

Annual salary

B1 £25,263.19 to £26,651.49 

Review date

07/09/2025

The Governance Assurance Administrator role supports St Giles Hospice Group and non-clinical governance with vital administrative tasks. The role is pivotal in ensuring and maintaining high standards of operational governance.

You will provide administrative and coordination support for the governance processes to ensure the effectiveness of the operational governance framework. 

You will be responsible for a wide range of end-to-end administrative tasks, coordinating and facilitating meetings, and associated reporting related to operational governance and assurance activities, ensuring compliance with policies, procedures and regulations.

Qualifications

Desirable

·Educated to A-Level grade C or above, or equivalent qualification

Knowledge and experience

Essential

·Experience of working with and providing high level administrative support to Senior and Executive management

·Experience of diary management for multiple colleagues/senior management team

·Experience in assisting with projects, tracking progress, and supporting cross-functional teams

·Excellent working knowledge of good governance practices in an organisation

·Familiarity with yearly committee meeting yearly cycle, meeting organisation, and robust minute taking

·Experience of producing complex information in a straightforward and easy to understand format e.g. governance committee documentation/supplementary papers, policies, reports and presentations

·Proficiency in Microsoft Office Suite (Outlook, Word, Excel, and PowerPoint) and other relevant office software

·Experience of working with staff at all levels of seniority

Desirable

·Understanding of the requirements for managing and protecting information and the ability to maintain the confidentiality and security of data at all times

·Experience in ensuring compliance with the legal and regulatory frameworks applicable to an organisation, such as the Health and Safety Executive, the Care Quality Commission etc.

·A good understanding of the health and social care environment and the roles and responsibilities within it

·Experience/knowledge of risk management

Values

·Exhibits our hospice values and behaviours

Skills

Essential

·Excellent written and verbal communication, with the ability to interact with senior leaders and external stakeholders professionally

·Ability to manage multiple priorities, meet deadlines, and maintain accuracy under pressure

·A meticulous approach to handling tasks and managing complex diaries and documents

·Experience in handling sensitive information with the highest level of confidentiality and professionalism

·Ability to prioritise schedules, highlight potential clashes or concerns, and forward plan meetings and documentation for SLT

·Ability to work on own initiative, working under minimum supervision and at pace

·Ability to make decisions on difficult and contentious issues where they may be several courses of action, knowing when to escalate

·Ability to inspire confidence of colleagues, particularly senior management

·Effective organiser, planning ahead to meet deadlines for report production and meetings

·Attention to detail and accuracy

·Problem-solving and analytical skills

Personal Attributes

·Empathetic

·Emotionally intelligent

·Team player

·Able to work under pressure

·Collaborative

·Professional and courteous manner

·Ambassador for St Giles Hospice

Other requirements

·Valid driving licence

·Eligibility to work in the UK

·Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests

Just so you know:

This post is subject to a Disclose and Barring Service (DBS) check.

We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date.

If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.

As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.