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The Senior Email Channel Officer is a critical role and responsible for the end-to-end delivery of email and SMS communications, ensuring campaigns and automated journeys are planned, built, tested, and deployed on time. The role ensures supporters receive timely, relevant and engaging communications that strengthen their relationship with the charity and drive meaningful action. The post holder will have strong experience using email marketing platforms in achieving KPI’s such as improved campaign engagement metrics; improved automated journeys to increase retention, reactivation and income; delivering email accuracy and quality; and contributing to the overall Supporter Experience Strategy to build lifetime value through more supporters, staying longer and doing more.
This is a 9-month FTC
Key Responsibilities:
Campaign and Automation Journey Planning & Delivery
· Owning the end-to-end delivery of email and SMS campaigns, including planning, building and testing high-quality communications to support fundraising, supporter engagement and other organisational priorities such as newsletter updates, sporting, campaigning, and appeal actions.
· Advise and deliver automated email journeys that welcome, retain, steward and reactivate supporters, building performance knowledge and insight that can be replicated across different supporter products and journeys.
· Support the Email Channel Manager in the planning and prioritisation of the Email and SMS channel calendar, ensuring effective delivery of campaign activity.
· Work with data and CRM teams to improve trigger logic, personalisation and segmentation, using your audience understanding to incorporate targeting and personalisation using customer data and dynamic content logic.
· Ensure all communications meet agreed quality standards through rigorous pre-deployment testing, including content, personalisation, segmentation, links, rendering and customer journey checks.
· Advise on the integration of email within multi-channel campaigns (e.g. email, SMS, Whatsapp, direct mail, social and telephone)
· Manage campaign workflows and delivery timelines, working with stakeholders to ensure requirements, approvals and dependencies are clearly understood and delivered to schedule.
Reporting, Performance & Insight
· Monitor performance and continuously refine journeys to improve conversion, engagement and lifetime value.
· Work with Business Intelligence, Insight and Digital Analytics teams to produce regular reports on email performance, offering clear insights and recommendations.
· Use A/B testing, segmentation and behavioural insights to drive continuous improvement.
· Ensure activity aligns with KPIs around engagement, retention, income and supporter satisfaction.
Data, Compliance & Quality Assurance
· Ensure all email activity is fully compliant with GDPR, PECR, consent and internal data governance.
· Working closely with the website team, carry out thorough QA across content, links, rendering and segmentation before deployment.
· Champion accessibility, inclusive language and best‑practice UX within email design.
Collaboration & Stakeholder Management
· Work closely with internal teams needing email support, advising on best practice, delivery approach and channel suitability.
· Build effective working relationships with stakeholders across fundraising, marketing, supporter engagement, data, digital and analytics teams.
· Translate campaign briefs and business requirements into actionable delivery plans, providing expertise on channel capabilities, timelines, segmentation and automation.
· Liaise with platform and technology partners to troubleshoot issues and support continuous improvement.
Platform & Technical Ownership
· Strong use of ESP email and automation platforms such as Dotdigital, Salesforce Marketing Cloud, or equivalent to build and optimise emails and journeys.
· Support the development of templates, modules, reusable assets and stronger processes. Contribute to platform migrations or upgrades, ensuring smooth transitions and improved capability.
· Identify and implement workflow improvements between the Supporter Experience and Data teams to increase effectiveness and reduce lead times for campaign deployment.
Continuous Improvement & Ways of Working
· Work alongside another Senior Email Officer with championing email channel best practise to uphold high quality assurance and executional standards.
· Act as a trusted channel specialist, advising stakeholders and ensuring communications are deliverable, compliant and customer-focused.
· Create and maintain documentation of learnings, processes, ways of working and results where required.
· Identify opportunities to improve campaign workflows, automation and operational efficiency.
Knowledge, Skills and Experience:
· Significant experience delivering end-to-end email and/or SMS campaigns and automated journeys in a fundraising, marketing or digital environment.
· Strong experience building, testing, quality assuring and deploying customer communications.
· Hands‑on experience with email marketing platforms and CRM systems.
· Proven track record of improving performance through testing and optimisation.
· Experience working with stakeholders to plan and deliver campaigns from brief to execution.
· Experience working with data teams and segmentation logic.
· Familiarity with behavioural insights or loyalty‑building techniques.
· Strong understanding of email best‑practice, including accessibility, personalisation and UX.
· Knowledge of GDPR, PECR and data governance standards.
· Strong attention to detail with the ability to conduct thorough testing and quality assurance across customer communications.
· Strong analytical skills with ability to turn insight into action.
· Have experience with interpreting and using reporting tools (Google Analytics, PowerBI, Lookerstudio or equivalent).
· Ability to manage multiple projects with competing deadlines.
· Ability to work collaboratively across teams and managing stakeholders.
· Comfortable working autonomously, prioritising delivery.
· Proactive mindset, self-starter and passionate about customer-first communication.
· Excellent attention to detail and organisational skills.
Additional Information:
Ways of working:
As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £37,000 per annum, plus benefits.
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 9th August 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us at via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role is focused on providing strategic communications leadership to the Global Disability Innovation Hub (GDI Hub), with an emphasis on web and digital media. The ambition of this role is to support GDI Hub into its next 10-years (having just celebrated our 10-year anniversary), with ownership of our expansive web and digital portfolios.
The post holder will work with the Director of Global Engagement and the GDI Hub comms team to elevate the organisation’s portfolio of public facing touch points. The role will combine core responsibilities of website ownership and content development, alongside providing experienced and strategic leadership for the communications function.
GDI Hub has evolved from a start-up to an established medium sized organisation in the last 10 years. This new role is strategically important in defining the future direction of the organisation's web presence and communications strategy while providing senior level leadership and expertise within the team.
A key requirement of this role is to provide deep technical knowledge of website management and development, enabling the post holder to systematically consider GDI Hub’s online portfolio and strategically develop our websites and digital footprint in a way that builds engagement, increases impact and supports storytelling. This includes developing client-facing digital assets that clearly showcase GDI Hub’s brand, products and impact to external audiences such as funders, partners and media.
The role will initially be focused on the digital portfolio with responsibilities both for content, platform management and longer-term vision. A key focus will also be editing and curating strong narratives to showcase the depth and breadth of GDI Hub’s work. As part of a small but highly proactive and ambitious team, this position will have a strong output focus
This senior position will in time take on line management responsibilities for two members of the communications team. Management experience is essential, as is a track record for leading a fast-paced communications and content team, with responsibility for project and programme outputs. The role will require the ability to balance priorities, manage incoming requests and ensure the communications function is delivered in a streamline and strategic way.
They will also lead the strategic thinking required to align GDI Hub’s web and digital platforms to present a collective voice, dynamic and vision of the organisation. Suitable candidates will showcase broad experience in communications including content capture and amplification (socials), digital design, web development and event delivery, both online and in person.
Across all elements of the role, the successful candidate will need to work collaboratively and dynamically. This role will work closely with members of the GDI Hub team, including Senior Leadership, and will interact with external partners, collaborators and stakeholders. GDI Hub is a dynamic workplace and we encourage open and positive dialogue between team members and collaboration across all tiers of the organisation.
We are looking for a candidate with strong technical, communications and digital skills, alongside the ability to think strategically, supporting GDI Hub’s vision for its communications function in the coming years. The ability to work in a fast-paced environment is essential, as is a positive, can-do approach.
Global Disability Innovation Hub (GDI Hub) is an Academic Research and Practice Centre accelerating disability innovation for a more just world. Based
The client requests no contact from agencies or media sales.
The Senior Programme Manager will be responsible for managing FFRP, a London wide programme that supports families on low income to access good quality, free and independent advice, in order to prevent or alleviate financial hardship. The ideal candidate will be an experienced project manager, confident in relationship management and in evaluation and monitoring, with a strong understanding of the free legal advice sector in London.
Please see the attached Recruitment Pack for additional information about LLST and the role.
The client requests no contact from agencies or media sales.
Pathway is looking to recruit a highly motivated Senior Research and Data Analyst to join our small core team. This new role will be based in our Pathway Partnership Programme (PPP) Team and will work across the organisation in particular with: our Pathway Partnership Programme (PPP),our Policy and Programmes team and our Communications Officer.
If successful, you will work closely with clinical and other colleagues to improve the capture, reporting and use of data collected from specialist PPP homeless hospital teams; contribute to the development of a minimum data set for Pathway teams and data dashboards or other feedback methods for clinical colleagues; work with partner NHS organisations and teams to develop practical, useful approaches to data collection; help Pathway remain compliant with relevant data protection regulations; carry out structured analysis and contribute to reports, especially the annual report of our hospital partnership programme (PPP) and the Homeless and Inclusion Health Barometer, working with members of our lived experience programme; contribute to wider policy and communications work and impact reporting across the organization and contribute to the design and delivery of research projects within the organisation and supporting our external research partnerships.
You would also represent Pathway at appropriate meetings with external partners; support Pathway to demonstrate its impact, including contributing data to reports for funders and other partners; and maintain appropriate electronic files and records.
You must have:
1. Strong qualitative and quantitative research and data analysis skills and techniques
2. Demonstrable experience of database development, management and support
3. Experience of working in health service research, quality improvement and/or statistics
4. Experience of successfully undertaking relevant, accurate and timely analysis
5. A relevant degree level health, statistics or research qualification or extensive relevant experience.
6. Skills in the use of analytical or statistical software such as Excel, R or SPSS and of using Microsoft Office and Sharepoint
7. Ability to plan and prioritise work and to work on own initiative
8. Excellent written and oral communication skills, including ability to communicate clearly with a wide range of audiences and to present complex information in a user-friendly way
9. Ability to build strong working relationships across the organisation and with a wide range of external stakeholders and partners
10. Demonstrable experience of successfully working as part of a team
11. Awareness of data protection regulations, research governance, patient confidentiality and consent
12. Commitment to Pathway’s purpose and values including equality and social justice
Ideally, you will also have:
1. Experience of using interactive data visualisation tools
2. Experience of evaluating service interventions or projects
3. Experience of extracting data for analysis from EMIS, SystemOne, Cerna, EPIC or other patient record systems in use within the NHS
4. Experience of preparing reports for publication
5. Experience of using Wordpress or similar web publishing platforms
6. Experience of working in the homeless charity sector, the NHS or relevant parts of local or central government
The client requests no contact from agencies or media sales.
Job Title: Senior Campaigns Officer (x2 new roles available)
Salary: £33,000 - £37,000 per annum
Contract: Permanent, full-time (35 hours)
Location: We fully support flexible working, from our superb offices in Holborn and from home. We do require staff to spend 20% of their time in the office. This is subject to role requirements.
About us
Do you want to change healthcare for the better?
Join the Royal College of Surgeons of England (RCS England) and you will be part of a professional membership organisation and registered charity that is committed to advancing surgical care.
We provide world-class education, assessment and development to 30,000 surgeons and dental surgeons at all stages of their career. Our vision is to see excellent surgical care for everyone. We do this by setting professional standards, facilitating research and championing the best outcomes for patients.
The College is entering an important new chapter, with a new corporate strategy and strengthened Policy and Campaigns functions designed to deliver focused, impactful and outcomes-driven influencing activity. Our campaigns help improve surgical care, influence health policy and support surgeons to deliver the best possible care for patients.
About the role
An excellent Senior Campaigns Officer is required to help deliver high-impact campaigns focused on improving surgical care, influencing health policy and driving meaningful change for surgeons and patients.
Working closely with the Campaigns Manager, and collaboratively with colleagues in marketing, policy and social media, you will use your own communications and public affairs judgement to support integrated campaigns designed to influence governments, NHS bodies, regulators and wider healthcare stakeholders.
The role will suit someone with strong political awareness, excellent communication skills and the ability to translate complex policy issues into compelling campaign activity. You will thrive in a fast-paced environment, spotting opportunities to influence debate and helping deliver campaigns that achieve real- world impact.
It is a varied and rewarding role in a supportive team, with the opportunity to contribute to campaigns on issues that matter to surgeons, the wider surgical team and patients.
Responsibilities
- Support the planning and delivery of high-impact campaigns aligned to the College’s influencing priorities.
- Translate policy, evidence and insight into clear, compelling campaign messaging and calls to action.
- Work collaboratively with marketing, policy and social media colleagues, using communications and public affairs judgement to deliver integrated influencing activity.
- Support member engagement and mobilisation activity where appropriate.
- Monitor political, policy and media developments, identifying opportunities to advance the College’s position.
- Build productive relationships with external stakeholders, partner organisations and colleagues across the College.
- Use insight, evaluation and campaign performance data to support continuous improvement and demonstrate campaign impact.
- Represent the College in a professional manner in relation to your responsibilities and ensure your own continuing professional development.
- Undertake such duties appropriate to the grade, as required by the Head of Campaigns and Press or Director of Communications.
About you
- Experience delivering campaigns, advocacy or influencing activity within policy, public affairs, healthcare, charities, membership bodies or related environments.
- Strong understanding of the UK political and health policy landscape.
- Excellent written and verbal communication skills, with the ability to develop persuasive messaging for different audiences.
- Ability to translate complex policy or evidence into clear and engaging campaign activity.
- Strong organisational and project management skills, with the ability to manage competing priorities at pace.
- Collaborative and confident working style, with strong stakeholder engagement skills.
- Awareness of how digital channels and campaigning tools can support influencing activity. • Interest in surgery, healthcare policy and the work of a professional membership body.
What’s in it for you?
- 27 days paid holiday + bank holidays and up to 4 college closure days over the festive period & other leave entitlements (carers leave, fertility treatment leave, etc.)
- Hybrid and flexible working. We require staff to spend a minimum of 20% of their time in the office, subject to role requirements.
- Enhanced contributory pension scheme
- Equal access to enhanced parenthood leave
- A range of staff and peer networks
- Employee health and wellbeing committed (Healthcare cash plan, menopause friendly, disability confident employer, mental health first aiders, EAP etc.)
- Retail discount platform
- Sabbatical and volunteering opportunities
- Variety of learning and development opportunities
Interested Candidates:
If you wish to apply or if you have any questions about this position, please email your CV
together with a cover letter.
Any personal data collected from you, or that you provide to us, will be processed by us in accordance with our recruitment processes. If unsuccessful in your application, your information will be held by us on our database for a period of 6 months before deletion. If you would like your information removed sooner, please contact RCSHR.
Closing date: Friday 31 July 2026
The Royal College of Surgeons of England is an Equal Opportunities Employer. We are open to all talent and we actively ensure that all qualified applicants will receive equal consideration for employment without regard to age, disability, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.
The Royal College of Surgeons of England is committed to protecting your privacy. We are registered as a data controller with the Information Commissioner’s Office (ICO). All College employees are responsible for records held, created and used as part of their work for the College including patient/client, corporate and administrative records. Records are managed according to the requirements of the Data Protection Act 2018 and ensure confidentiality. The College ensures that staff are trained to handle the information you submit to us with care and discretion, seeking advice where necessary.
Senior Data and Analytics Officer
Bowel Cancer UK is the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer. We support and fund targeted research, provide expert information and support to patients and their families, educate the public and professionals about the disease and campaign for early diagnosis and access to best treatment and care.
We currently have employees working across four nations in England, Wales, Scotland and Northern Ireland. Thanks to the generosity of our community, we’re in a privileged position to be able to deliver our ambitious new strategy, On a Mission. There are huge challenges facing bowel cancer patients across the UK and our community needs us now more than ever. We’re building a strong and united team to bring us closer to a future where nobody dies of bowel cancer.
Job Summary
The Senior Data and Analytics Officer plays a key role in ensuring the organisation's data is accurate, accessible, secure, and used effectively to drive informed decision-making. Responsible for managing, analysing, and reporting on data across multiple systems, including Raiser's Edge NXT and third-party platforms, the role leads on data integration, reporting solutions, data quality, and GDPR compliance. Working collaboratively across fundraising, finance, marketing, HR, and operational teams, the postholder transforms complex data into actionable insights, supports strategic planning, and champions best practice in data governance and analytics across the organisation.
Key Responsibilities:
- Administer and maintain key organisational data sources, with a focus on Raisers Edge NXT and other core systems
- Manage ETL processes (Extract Transform, Load) for importing and integrating data from external platforms such as JustGiving, Eventbrite, and survey tools.
- Undertake routine data entry and, following proper procedures, ensure that information is accurately entered in the organisation's CRM (Raisers Edge NXT).
- Working with our Finance Team, reconcile and process donations from various sources including BACS donations, Standing Orders, Stripe credit cards donations, JustGiving, and CAF.
Please note that we may close this vacancy before the advertised closing date or extend the application period, depending on the number of applications. We encourage interested candidates to apply as soon as possible.
Safeguarding is everyone's responsibility and at Bowel Cancer UK we are committed to safeguarding children, young people and vulnerable adults and we expect all staff and volunteers to share this commitment.
Successful candidates may be subject to either a satisfactory basic, standard or enhanced DBS check from the Disclosure and Barring Service (DBS) dependent upon the role.
We’re the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer.
Saïd Business School is entering an exciting new chapter. As we prepare to celebrate our 30th anniversary and deliver an ambitious new five-year strategy, we are expanding our Development and Alumni team and seeking two exceptional Senior Philanthropy Officers to help drive a transformational step change in philanthropic support. Working closely with senior academics, School leadership, alumni and supporters, you will build meaningful relationships with philanthropists whose generosity can help tackle some of the world's most pressing challenges through business, entrepreneurship, innovation and social impact.
You will manage a portfolio of high-potential prospects, developing tailored engagement strategies that connect donors' passions with Oxford Saïd's strategic priorities. From identifying opportunities and cultivating relationships through to securing significant gifts and delivering outstanding stewardship, you will play a leading role in growing philanthropic income and impact across the School.
Key responsibilities:
- Managing and developing a portfolio of high-net-worth individuals and selected philanthropic organisations.
- Securing gifts typically ranging from £50,000 to £1 million+.
- Building trusted relationships with senior academics, School leadership, alumni volunteers and University colleagues.
- Translating world-class academic research and thought leadership into inspiring donor propositions.
- Supporting cultivation events, donor visits and stewardship activities that deepen engagement and demonstrate impact.
You will be an experienced and strategic fundraising professional with a proven track record of securing major gifts and building successful donor relationships within complex organisations. You will have experience engaging high-net-worth individuals and philanthropic organisations, consistently achieving ambitious income targets and managing prospects through the full fundraising cycle. Additionally, you will possess the ability to translate complex ideas into compelling philanthropic opportunities. A strong understanding of fundraising best practice, ethics and data governance is essential, alongside experience using fundraising CRM systems.
Further information on this role can be found in the job description.
At Saïd Business School we believe in fostering a diverse and inclusive work environment where everyone can thrive. We welcome applicants from all backgrounds and communities to bring their unique perspectives and experiences to our team. Join us to build a brighter, more equitable future, where we celebrate diversity, advance equity, and nurture inclusion across everything we do.
We offer very generous benefits, some of which are:
- Generous holiday allowance of 38 days including bank holidays
- Hybrid working
- Membership of the Oxford staff pension scheme
- Discounted bus travel
- Subsidised onsite catering
- Cycle loan scheme
- Plus, many other University benefits
All applications must include a CV, Supporting Statement/Cover Letter and Current Salary.
The closing date for applications is Friday 7 August 2026 at 12.00 noon. Please note, this vacancy may close earlier than advertised if we receive a high number of suitable applications.
The client requests no contact from agencies or media sales.
Senior Individual Giving Acquisitions Officer (Maternity Cover)
Up to 12-month Fixed Term Contract. Full Time.
Hybrid working (Minimum of 2 days per week in the office)
Location: This role can be based at any of our UK offices - Cardiff, Edinburgh, London, Warrington
Salary: £42,201 per year for Cardiff, Edinburgh, Warrington. £47,133 per year for London (including London allowance)
About us
Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.
We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues.
About the role
Reporting in to the Individual Giving Lead, the Senior Individual Giving Acquisition Officer will drive the strategy and execution of Christian Aid’s individual giving acquisition efforts, ensuring high impact campaigns like Christian Aid Week, Christmas and Emergency Appeals effectively attract new supporters. Through compelling messaging and innovative approaches, foster long-term, sustainable relationships,
optimising channels, products, and engagement strategies to maximise supporter growth.
The post-holder will lead on Regular Giving acquisition recruitment across multiple channels to grow lifetime giving and increasing the Christian Aid supporter base. They will be leading a team of two Individual Giving Acquisition Officers and collaborating with senior leadership, manage budgets, forecast the performance of campaigns and ensure cost-effective delivery, all while championing the ‘Believe in the Possible’ proposition to inspire and engage the next generation of supporters.
Some of the main responsibilities of the Senior Individual Giving Acquisition Officer includes:
- Lead the development and execution of the Individual Giving acquisition strategy, leveraging on key appeals like Christian Aid Week and Christmas to recruit and engage new supporters.
- Empower people and amplify change, optimise acquisition channels, refine messaging, and test new products to attract and retain both one-off and regular givers, ensuring long-term growth and engagement.
- Prioritise and lead the Regular giving recruitment strategy across multiple channels, supporting our ambition to build back and grow recruitment and supporters lifetime value.
- Collaborate with internal teams and external stakeholders, ensuring seamless and effective campaign delivery, maximising impact across multiple platforms.
- Analyse supporter data, providing actionable insights that enhance campaign effectiveness and engagement, continually refining approaches for greater success.
- Manage and mentor Individual Giving Acquisition Officers, fostering professional growth and driving performance within the team.
- Contribute to the broader Individual Giving strategy, cultivating an ambitious team culture that embraces innovation and excellence.
- Oversee reporting, budgeting, and forecasting to maintain financial sustainability and ensure the efficient allocation of resources.
About you
Who we are looking for
Essential:
- Significant experience in leading supporter acquisition programmes and activities across a range of channels.
- Significant experience in digital fundraising techniques for acquisition.
- Significant experience managing external suppliers and multiple stakeholders.
- Highly developed skills in budgeting, forecasting, and data-driven decision-making.
- Developed knowledge of legal requirements for fundraising, direct marketing, and data protection.
- Highly developed analytical, strategic, and communication skills for optimising acquisition.
- Demonstrable experience in managing and mentoring a team.
Desirable
- Marketing qualification (e.g. IDM, CIOF).
- Experience in DRTV and face-to-face fundraising.
- Experience in writing fundraising copy and digital marketing.
- Experience in emergency appeals or international development.
Further information
At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.
We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams. We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity.
All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.
The client requests no contact from agencies or media sales.
Compassion in World Farming International is a global movement transforming the future of food and farming. Lead our UK and international legacy marketing programme and help inspire supporters to leave a lasting gift for farm animals, people and the planet.
Senior Legacy Marketing Manager (UK and International)
Role type: Full time; Permanent
Location: Godalming, Surrey - HQ. Hybrid working pattern 2x days per week in the office: Tuesdays & Thursdays. The office is located close to Godalming station, with direct trains from/to London Waterloo in approximately 45 minutes.
Salary: £45,000 to £50,000 per annum (depending upon skills and experience)
About the role
As our Senior Legacy Marketing Manager (UK and International), you’ll lead the strategic development and delivery of Compassion in World Farming’s legacy marketing programme across the UK and internationally. This is a vital role within our Global Fundraising team, helping to shape a sector leading legacy strategy that inspires supporters to leave a lasting gift for farm animals and the planet.
As part of this exciting role, you’ll be responsible for:
- Legacy strategy and coordination – Leading the development of Compassion’s UK and international legacy marketing strategy, reporting on KPIs and identifying opportunities to strengthen engagement and investment.
- UK legacy marketing delivery – Overseeing and delivering legacy communications across direct mail, email, social media, website content, events, supporter engagement and promotional campaigns.
- International legacy delivery – Supporting fundraising teams in France, Italy, the Netherlands, Spain, the USA and Poland to deliver locally relevant legacy campaigns, content, training and enquiry handling.
- Supporter care – Responding sensitively and efficiently to legacy enquiries and helping colleagues feel confident talking to supporters about gifts in wills.
About you
To succeed as our Senior Legacy Marketing Manager (UK and International), you’ll be a confident and strategic legacy marketing professional with a strong track record of delivering impactful campaigns that inspire supporters to leave a very special gift. You’ll bring a deep understanding of legacy fundraising, ideally gained within the charity or NGO sector, and feel comfortable working across both UK and international markets.
You’ll be highly organised, proactive and detail-oriented, with the ability to craft compelling messages for direct response and manage multi-channel campaigns.
Skills and experience you’ll need to bring as part of this role:
- Track record and knowledge of legacy marketing and legacy strategy, ideally as a practitioner.
- Strong understanding of direct marketing, digital marketing or supporter fundraising, with excellent copywriting and creative skills.
- Proven strategic planning skills, with the ability to manage budgets, suppliers, data and reporting.
- Experience of working collaboratively with international teams across multiple countries and time zones.
- Ability to engage supporters with sensitivity, care and confidence, including through legacy events and enquiry handling.
- Proficiency in relevant fundraising or database systems, ideally Salesforce CRM.
- A demonstrable interest in farm animal welfare issues and Compassion’s mission.
If you don’t meet every requirement but believe you could thrive in this role, we encourage you to apply.
Why join us
This is a rare opportunity to lead a global legacy marketing programme that directly supports a mission to end factory farming.
We offer a supportive, flexible workplace with a strong focus on wellbeing and development, including:
- 25 days annual leave + bank holidays
- Health Cash Back Plan and 24/7 GP access
- Employee Assistance Programme and MHFA support
- Premium Calm App subscription
- Electric car scheme available
- Defined contribution pension scheme
- Enhanced discretionary sick pay
- Hybrid working model (role and location dependent)
- Free onsite parking and office next to mainline station
- Cycle Benefit scheme and other savings options
- Ongoing learning and development opportunities
How to apply and key dates
If you’re ready to make a global impact, we’d love to hear from you. Please submit your CV and a cover letter outlining how you meet the Person Specification. To support a fair and unbiased recruitment process, we kindly ask that you do not include a photo in your CV.
Please note that we may begin interviews on a rolling basis, so early applications are encouraged.
Closing date: Friday 14 August 2026
1st Stage (Teams) Interview: Week commencing 17 August 2026
2nd Stage (Face to Face at HQ) Interview, with task: Week commencing 24 August
“Join us in building a more compassionate future for animals, people, and the planet.”
As part of Stage 1 interviews, shortlisted candidates may, for some roles, receive pre‑shared, values‑based interview questions to support a positive candidate experience. If you require any adjustments during the recruitment process, please let us know, we’re always happy to support candidates.
About Compassion
Compassion in World Farming International is a leading global organisation working to end factory farming. Founded in 1967 by British farmer Peter Roberts, we’ve spent over 50 years driving change, successfully campaigning to ban cruel practices such as barren battery cages, veal crates, and sow stalls across the UK and Europe.
Our work combines advocacy, campaigning, and collaboration with policymakers and businesses to promote animal welfare and sustainable food systems. We envision a future where animals are treated with compassion, and farming supports both people and the planet. To learn more about our mission, culture, and opportunities, please explore our Candidate Pack, and Careers Page on our website.
To comply with legal requirements in the UK and internationally, all applicants must be able to demonstrate their right to work in the country where the role is based.
Compassion in World Farming is absolutely committed to providing equal opportunities for everyone regardless of their background. We value diversity and live experience and acknowledge the underrepresentation of people from certain backgrounds, both within our organisation and across the sector. We welcome applications from underrepresented groups, whether these be of ethnicity, gender, identity, religion, physical ability, sexual orientation or other.
Compassion in World Farming International is a leading global organisation working to end factory farming.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Purpose
The Senior Individual Giving Officer is a crucial position within EIA’s Fundraising team, which contributes to the delivery of the individual giving strategy through acquiring and stewarding new supporters, leading our face to face fundraising and mass participation event programmes and legacy marketing and stewardship.
You will need to have demonstrable experience of delivering campaigns across individual giving products and channels, excellent written communication and analytical skills, and experience of creating engaging and inspiring online and offline direct marketing communications.
Key areas of responsibility
New Supporter Acquisition: Face to Face fundraising
The Senior Individual Giving Officer will lead our new acquisition channel, face to face fundraising, to recruit new regular givers:
- Responsible for the end-to-end management of acquisition campaigns, from briefing internal and external stakeholders and suppliers, to developing creative and monitoring results and evaluating performance
- Ensure campaigns are delivered on time and on budget and meet the campaign KPIs
- Work with the Individual Giving Manager and Digital Implementation Officer to share content to feed into the bespoke supporter journeys for new supporters to increase engagement
Mass Participation Events
The Senior Individual Giving Officer will lead our growing mass participation events programme. Building on the success of testing during 2026, learning will be applied to further expand the event programme during 2027 and beyond:
- Develop and manage the annual event calendar to ensure there is a broad range of events that are targeted towards EIA supporters
- Responsible for all elements of supporter recruitment and stewardship from developing marketing materials, working with the Social Media and Digital Engagement Manager and the Digital team to recruit new supporters, setting up fundraising pages and stewarding supporters to meet their fundraising targets, through to evaluating performance and applying learnings to future events.
Supporter retention, development, and engagement
The Senior Individual Giving Officer will be responsible for developing and delivering engaging and inspiring supporter development activity and supporter journeys for individuals:
- Lead on creating the content and briefing suppliers for the supporter newsletter mailings which are sent out three times a year.
- Plan, implement and evaluate digital and offline supporter-driven supporter journeys from all individual giving audiences, including appeals, face to face, mass digital, regular giving and the weekly lottery
- Work closely with the Individual Giving Manager, Supporter Services Officer and teams across the organisation (including the Communications and Campaign teams) to develop inspiring and targeted content and communications that increase engagement and lifetime value of supporters
- Establish Key Performance Indicators (KPIs) for monitoring and evaluating the success of supporter journeys
- Along with the Supporter Services Officer, be a key point of contact for supporters, ensuring that all supporters have a positive experience
Legacy Marketing and Stewardship
- Develop and deliver legacy marketing campaigns to acquire new legacy pledgers from our existing supporter base
- Take a key role in the engagement with the Remember a Charity consortium, and lead on the promotion of legacies during Remember a Charity Week
- Work with the Individual Giving Manager and the Communications team to ensure legacy messages are included in all relevant communications including appeals, supporter newsletters and Investigator magazine
- Responsible for all elements of legacy stewardship, from establishing engagement segmentation, to developing and delivering a legacy stewardship programme including bespoke communications, as well as on and offline events and webinars to maximise engagement and commitment from legacy pledgers
- Explore opportunities to recruit legacy pledgers from new audiences
Strategy development, budgeting and campaign reporting
- Work with the Head of Fundraising and Individual Giving Manager to develop fundraising strategy and annual plans
- Monitor income and expenditure of campaigns within your areas to ensure they meet budget and contribute to the mid-year reforecast process
- Produce regular campaign reports that monitor performance against KPIs and feed back to the Head of · of Fundraising and wider organisation to share successes with the EIA team
The client requests no contact from agencies or media sales.
Battersea is two years into an exciting phase of innovation and transformation as part of a five-year strategy to be here for every dog and cat. With increased investment in income generation, we have recently expanded our team to drive the growth necessary to achieve our organisational goals. Our fundraising team connects the journey of the animals in our care to the wider public, demonstrating how their contributions enable us to support every dog and cat. This is an opportunity to play a pivotal role in the implementation of our new strategy.
This role leads the ongoing development and implementation of Battersea's Supporter Experience strategy, creating relevant and engaging supporter experiences that build loyalty, increase long-term value and support income growth. Working across Public Fundraising and the wider Income Generation directorate, the role is responsible for shaping supporter journeys, embedding supporter-centred approaches and using insight, data and technology to continuously improve engagement, retention and supporter value.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year.
- Discounted gym memberships and cycle to work schemes.
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions - up to 10% employer contribution.
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans.
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. If you would like to talk more about this, please contact us. Greyscale copies of the recruitment pack are also available on request.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
Closing date:
28th July 2026, 11:59pm
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Interview date(s):
First round (online) - 5th August 2026
Second round (in person, it may include a task) - 11th and/or 12th August 2026
For more information about the role, please download our Recruitment pack.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.



The client requests no contact from agencies or media sales.
George Watson’s College wishes to appoint a Senior Philanthropy Officer to lead the school’s individual giving and legacy fundraising initiatives, and support major programmes and campaigns. Develop strong relationships with donors and our alumni community to grow philanthropic income and long-term engagement.
MAIN RESPONSIBILITIES
Individual Giving
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Lead the planning, execution and optimisation of individual giving efforts. Manage campaign setup, timelines, assets, and donor experience.
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Monitor performance and analyse results to drive continuous improvement in participation, engagement, and revenue.
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Collaborate with Admissions and Marketing, and other internal teams, to source and develop compelling content.
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Along with the Head of Development, manage a fundraising communications calendar and play a leading role in content creation.
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Collaborate with the Admissions and Marketing team to ensure website content, landing pages, and donation pages support digital giving goals.
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Execute fundraising strategies in partnership with the Head of Development. Build, segment, code, and deploy emails to support giving campaigns and organisational priorities.
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Manage a portfolio of donors linked to specific programmes and campaigns.
Legacies
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Plan and deliver multi-channel legacy marketing campaigns (print, digital, events)
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Build and maintain relationships with legacy pledgers and prospects
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Deliver high-quality, sensitive stewardship to recognise and retain legacy supporters
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Organise events and communications to engage legacy supporters
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Produce compelling and sensitive legacy messaging and materials
Campaign/Programmes
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Manage and grow the patrons programme, including recruitment, retention, and upgrades
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Develop a clear donor journey, including benefits, communications, and recognition
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Monitor performance against income targets and KPIs
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Work in collaboration with Heads of the Creative Arts programmes to monitor and administer funds for maximum impact across the arts
Foundation Places and Enrichment Fund
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Support impact reporting and administration of discrete aspects of our widening access programmes.
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Manage application process to the Enrichment Fund, including managing enquiries, disbursements and liaison with Finance.
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Any other duties related to these programmes as directed by senior staff.
IDEAL CANDIDATE
Essential:
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Relevant degree, professional qualification or equivalent professional experience
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Demonstrable experience in Individual Giving, Direct Marketing or Legacy fundraising, with an annual income return of 6+ figures
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Proven track record of delivering successful multi-channel campaigns
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Strong understanding of supporter journeys, acquisition and retention
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Skilled in data analysis, performance tracking and forecasting
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Proficiency with graphic design tools, experience with Canva would be an advantage.
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Demonstrable experience with Raisers Edge, or similar CRM system
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Ability to manage complex projects and programs and deliver to set KPI and timelines
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Excellent written and verbal communication skills.
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Experience with content writing, brand voice, and digital fundraising best practices.
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Ability to build and foster relationships across business functions.
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Understanding of charity law, GDPR and best practices in fundraising
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Commitment to high level of professional standards
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Genuine appreciation of George Watson’s College’s mission and the ability to communicate it
Desirable:
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Fundraising or marketing qualification such as CIOF accreditation or CIM qualifications.
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Event management experience
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Experience of working in the education or charity sectors
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Understanding of the Independent School sector
The client requests no contact from agencies or media sales.
Job purpose
To provide high-quality, intensive support to young dads and expectant fathers (aged 25 and under) across Tees Valley; to lead and coordinate peer support activity; to manage allocated budgets and contribute to funder reporting; and to take an active role in the development of NEYDL’s commissioned services in the region.
Hours - Full-time (35 hours per week). Monday to Friday, 9am-5pm, with some evening and weekend working expected to meet the needs of the charity.
Location - Tees Valley. Hybrid - mix of community-based, outreach and home working.
Key responsibilities
1. Direct support
•Provide in-person and online 1-to-1 support to young dads and non-birthing people, helping them address key challenges and achieve personal outcomes
•Assess new referrals and manage a complex caseload, prioritising according to need and risk
•Support young dads to attend key meetings with professionals (including child protection, child in need, family court and multi-agency forums)
•Help young dads to access wider opportunities including volunteering, employment, education and community activities
•Support young dads and their families to engage in father and child activities, stay and play sessions, and peer supported recreational activities
•Promote and support access to DigiDAD, NEYDL’s free e-learning platform, and other training and information resources
2. Peer support and group work
•Establish, coordinate and co-facilitate in-person peer support groups for young dads in Tees Valley
•Support the development and delivery of parenting, relationship skills and employability sessions in response to community-identified needs
•Support peer moderated video gaming groups as part of DigiDAD Gaming where relevant
3. Induction, onboarding and milestones
•Ensure every young dad is effectively inducted onto the NEYDL service, completing key onboarding steps and baseline self-evaluation measures
•Track and record progress against key milestones throughout the support journey, in line with NEYDL’s evaluation framework
•Ensure all relevant data is recorded accurately and on time in NEYDL’s data management system
4. Budget and targets
•Take ownership of allocated project budgets, monitoring expenditure and liaising with the Programme Manager (Commissioned Services) and Finance Officer as required
•Work proactively to achieve agreed referral rate targets, taking responsibility for building pathways and relationships that generate consistent referrals
•Contribute to the preparation of funder reports under the oversight of the Programme Manager and Fundraiser, providing accurate data and case study material
5. Specialism
•Take on a designated area of specialism within NEYDL, agreed with the Senior Leadership Team (for example, volunteering, safeguarding or environmental programmes)
•Take a lead role within the team in relation to your specialism, contributing expertise and supporting colleagues
6. Management of staff and volunteers
•Line manage junior staff, project workers and/or volunteers as required
•Support staff and volunteers with operational queries and day-to-day delivery
•Contribute to the induction, supervision and professional development of staff and volunteers
•Support the recruitment and progression of young dads into volunteering roles, including as DigiDAD content creators, peer researchers, DADvocates, AmbassaDADS and community leaders
7. Monitoring and evaluation
•Support the effective recording, monitoring and reporting of programme performance via NEYDL’s data management system and evaluation framework
•Comply with all monitoring, evaluation and reporting requirements, both internal and funder-related
•Support the work of NEYDL’s research partners and independent evaluators as required
8. Collaboration and partnerships
•Work in partnership with key stakeholders in Tees Valley to improve the service offer for young dads, including Family Hub teams, social care, health, housing, education and voluntary sector organisations
•Build referral pathways and maintain strong working relationships with local services and networks
•Develop and build effective relationships with principal stakeholders, supporters and referral partners
9. Advocacy and engagement
•Represent NEYDL at external events and meetings to raise awareness of the service and influence other organisations
•Promote, campaign and advocate with and on behalf of young men, ensuring NEYDL continues to be a leading voice for positive change
•Work proactively to enable young dads to influence the design and delivery of the service, including supporting their participation in community leadership programmes
•Support the charity’s communications and engagement activity, including contributing content to annual reports, social media and local media
10. Other
•Deputise for the Programme Managers as required
•Report to the Board of Trustees in person or in writing on a quarterly basis as required
11. Standard clauses
•The post holder must carry out their responsibilities at all times with due regard to NEYDL’s Equity, Diversity and Inclusion strategy, policy and statement, and Safeguarding Policy
•The post holder is responsible for ensuring that policies and procedures relating to health and safety in the workplace are adhered to at all times
•The post holder must respect the confidentiality of data stored electronically and by other means, in line with NEYDL’s Data Protection Policy
•This role requires satisfactory enhanced Disclosure and Barring Service (DBS) clearance prior to appointment
This job description is not exhaustive. NEYDL reserves the right to reasonably add to or revise it at any time in agreement with the post holder.
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Homelessness is rising fast across Britain, and we are seeing unprecedented demand for our services. At this critical time, we are looking for two talented, experienced Senior Media Officers to join the Crisis media team, to help raise the public and political profile of homelessness, to shine a light on the human impact, and to show how Crisis is working to help people rebuild their lives and leave homelessness behind.
Location: Crisis is hiring two Senior Media Officers. One of those will be London (Aldgate) office based and the other role will be based in either our Birmingham, Liverpool or Newcastle office. Working from home is an option in line with Crisis’ Hybrid working policy; you will be required to work from the office twice a week.
About the role
As a Senior Media Officer, you will design, deliver and evaluate impactful media strategies to bring to life Crisis’ work, using print, digital and broadcast journalism to advocate for the solutions needed to tackle homelessness and inspire the public, businesses and politicians to join our mission to end homelessness for good.
You will work as part of a motivated, expert team to develop high-profile media and communications campaigns, including our annual Christmas appeal, and help to build our brand.
With homelessness at record levels there has never been a more critical time to join Crisis and ensure tackling homelessness is firmly on the news agenda.
Each Senior Media Officer will line manage one Media Officer.
About you
You will have significant experience of working in a challenging, fast-paced news and media environment to secure high-profile coverage. The ability to navigate competing priorities and influence senior internal and external stakeholders is essential.
To be successful in this role, you will be able to demonstrate excellent knowledge and experience of working with the media to help secure policy change, demonstrate the ability to secure high-profile consumer media to support income generation and have exceptional news sense, with the ability to take a creative approach when seeking out new media opportunities.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Wellbeing Leave to be used flexibly
- And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 2nd August at 23:59
Interviews will be held in person, W/C 17th August 2026
Interview process: The interview will consist of a competency-based interview + written task
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About MAP
Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. For more than 40 years, we have been delivering essential health and medical care to those most affected by conflict, displacement and occupation in the occupied Palestinian territory (oPt) and Lebanon.
We are now responding to the largest emergency in our history. Over the last two and a half years, tens of thousands of new supporters have joined MAP. We work to raise Palestinian voices and secure their rights to health and dignity. As part of our commitment to meeting the growing needs of the communities we serve, we’re expanding our team.
About the role
As Senior Supporter Retention Officer (Appeals and Islamic Giving), you will lead the development of supporter-led, multi-channel fundraising campaigns. You'll design bespoke supporter journeys for key audiences, including Islamic givers and mid-value supporters. You’ll play a pivotal role in strengthening relationships with both long-standing and new supporters of MAP, helping to grow income from existing audiences to fund vital medical aid.
In collaboration with the Supporter Retention Manager, you will help shape the Individual Giving strategy, with a focus on cash appeals and our Islamic giving programme. You’ll also work closely with our Supporter Retention Officers, providing guidance and support while delivering impactful campaigns and supporter journeys.
This is an important and exciting time to join MAP. As we grow our supporter retention programme, you’ll play a key role in enhancing supporter experience, developing our testing approach, and delivering high-performing campaigns.
Please see the job description for full details on key responsibilities and who we’re looking for.
About You
Are you an experienced Direct Marketing professional with a passion for insight-led supporter journeys and fundraising appeals?
We’re looking for a Senior Supporter Retention Officer (Appeals and Islamic Giving) to develop our high-performing retention programme. In this role, you’ll create stand-out supporter experiences and build an audience-led direct marketing programme, with a specific focus on Islamic Giving and Cash Appeals. If you’re ready for a career defining role where your work can make a real difference to the lives of Palestinians, we’d love to hear from you.
RECRUITMENT PROCESS
Interviews will take place on Microsoft Teams.
How to Apply
Please submit your CV and Cover Letter via our career page before the deadline of 11:59pm GMT on 20th July 2026.
Equal opportunities
MAP aims to be an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
Background checks
As an organisation MAP is committed to the welfare and protection of children and vulnerable adults. MAP will conduct appropriate background and references checks. Link in that safeguarding and ethical conduct.
About Medical Aid for Palestinians
Medical Aid for Palestinians (MAP) works in partnership with Palestinian communities to uphold their rights to health and dignity. We do this by developing effective, sustainable and locally-led healthcare services, providing medical aid during emergencies, and campaigning to break down the barriers to Palestinian health and healthcare today and for the future.
MAP has a zero tolerance policy with regard to Sexual Exploitation and Abuse by MAP‘s personnel against the people they serve. Protection from Sexual Exploitation and Abuse (PSEA) is the responsibility of everyone, and all selected candidates will be required to comply with MAP's PSEA Policy at all times. Selected candidates will therefore undergo rigorous reference and background checks against their past behaviour related to sexual exploitation and abuse, and may be required to provide additional information further on in the selection process.
The client requests no contact from agencies or media sales.



