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Purpose of the Role
The Youth Insights Programme Lead is responsible for leading the effective design, planning and delivery of assigned Youth Insights panels and projects. The role bridges strategic leadership and operational delivery, ensuring that panels are well designed, well facilitated, well coordinated and deliver high-quality insight for partners.
The Programme Lead manages day-to-day partner relationships, leads delivery planning, supports facilitators, oversees programme outputs and ensures young people have a positive, inclusive and meaningful experience.
The role contributes to insight generation and reporting, working within the frameworks and quality standards set by the Programme Manager.
Key Responsibilities
1. Programme Design and Delivery
- Lead the design and delivery of assigned Youth Insights panels, within the methodology and standards set by the Programme Manager.
- Translate partner objectives into clear delivery plans, session structures and participant journeys.
- Develop and adapt session plans, materials and activities for assigned panels.
- Ensure sessions are engaging, inclusive, purposeful and appropriate for young people.
- Lead or support facilitation of Youth Insights sessions as required.
- Ensure delivery remains aligned with agreed outcomes, quality standards and partner expectations.
- Identify practical improvements to delivery and share learning with the Programme Manager.
2. Operational Partner Management
- Act as the primary day-to-day relationship manager for assigned partners.
- Lead operational planning meetings, delivery updates and routine partner communications.
- Manage partner expectations around timelines, outputs, session planning and reporting.
- Maintain strong working relationships with operational partner contacts.
- Identify risks, issues or opportunities in partner relationships and escalate appropriately to the Programme Manager.
- Support strategic partner conversations by providing delivery insight, evidence and learning.
- Where a partner contact holds both strategic and operational responsibilities, act as the primary day-to-day contact while ensuring the Programme Manager retains senior oversight.
3. Insight Generation and Reporting
- Analyse youth feedback and identify key themes, patterns and insights from assigned panels.
- Draft reports, summaries, presentations and recommendations for partners.
- Ensure reports go beyond description and begin to translate youth feedback into meaningful insight.
- Work within the reporting frameworks, standards and templates agreed by the Programme Manager.
- Incorporate quality feedback from the Programme Manager and strengthen outputs accordingly.
- Support the development of case studies, impact stories and evidence of partner value.
- Contribute learning from assigned panels into wider Youth Insights service development.
4. Delivery Quality and Facilitation
- Ensure all assigned programmes are delivered to a high standard.
- Brief, support and coordinate freelance facilitators for assigned sessions.
- Ensure facilitators understand the purpose, method, safeguarding requirements and desired outcomes of each session.
- Monitor delivery quality and participant experience.
- Provide feedback to facilitators and escalate quality concerns where needed.
- Ensure session materials, resources and activities are prepared and appropriate.
- Support consistency of delivery across panels, while adapting appropriately to different partner contexts.
5. Youth Engagement and Inclusion
- Ensure young people are meaningfully involved, listened to and supported throughout their participation.
- Work with the Programme Coordinator to support recruitment, onboarding, retention and engagement.
- Monitor participant experience and respond to issues or barriers to participation.
- Identify gaps in representation within assigned panels and work with the Programme Coordinator and Programme Manager to address them.
- Ensure delivery is inclusive, accessible and responsive to young people’s needs.
- Support young people to build confidence, skills and understanding through their involvement.
6. Programme Coordination and Project Management
- Develop and maintain delivery plans for assigned Youth Insights panels.
- Coordinate timelines, milestones, partner inputs, facilitator availability and reporting deadlines.
- Work closely with the Programme Coordinator to ensure logistics, communications and records are well managed.
- Ensure risks, actions and dependencies are tracked and communicated.
- Support effective use of HubSpot and other systems to manage participant journeys and partner activity.
- Ensure programme information is accurate, up to date and accessible to the team.
7. Team Support and Development
- Delegate appropriate tasks clearly and support effective workload management.
- Share learning, tools and good practice across the Youth Insights team.
- Contribute to training, reflection sessions and process improvement.
- Support a positive, collaborative and values-led team culture.
- Help build team confidence in delivery, facilitation, insight generation and partner communication.
8. Safeguarding, Compliance and Risk
- Ensure safeguarding, consent, data protection and risk processes are followed across assigned programmes.
- Identify and escalate safeguarding concerns or risks in line with S4TP policies.
- Ensure facilitators and delivery contributors understand relevant safeguarding and compliance requirements.
- Support accurate record keeping and documentation.
- Contribute to risk assessment and mitigation for sessions, panels and partner activity.
Key Relationships
Internal:
- Youth Insights Programme Manager
- Youth Insights Programme Coordinator
- CEO where required
- Wider S4TP team
- Freelance facilitators
External:
- Operational partner contacts
- Strategic partner contacts where appropriate
- Young people and alumni
- Schools, colleges and youth networks
- Delivery partners and stakeholders
Success Measures
Success in this role will include:
- Assigned panels are delivered effectively, safely and to a high standard.
- Partners receive timely, useful and high-quality reports and outputs.
- Young people have a positive, inclusive and meaningful experience.
- Operational partner relationships are well managed.
- Programme delivery runs smoothly, with clear plans, timelines and communication.
- Insight reports demonstrate analysis, themes and recommendations, not just summaries.
- Facilitators are well briefed, supported and consistent in delivery.
- Learning from delivery contributes to wider Youth Insights improvement.
Person Specifcation
Youth Insights Programme Lead
Person Specification
At Solutions for the Planet, we believe young people should have a meaningful voice in shaping the decisions that affect their lives, communities and futures.
We are looking for someone who is passionate about youth participation and skilled at turning young people's experiences, ideas and perspectives into insights that organisations can learn from and act upon.
This role would suit someone who enjoys working directly with young people, building trusted relationships with partners, facilitating engaging discussions and leading projects from planning through to delivery and reporting.
We're looking for someone who has...
Experience working with young people
You'll have experience engaging young people in a meaningful way and be confident creating environments where young people feel safe, included and empowered to share their views.
You may have worked in youth work, education, youth voice, participation, consultation, research, social action, community engagement or a related field.
Strong programme and project management skills
You'll be organised and able to manage multiple projects, deadlines and relationships at the same time.
You'll be comfortable:
- Planning and coordinating programmes or projects
- Managing timelines and delivery schedules
- Identifying and managing risks
- Keeping people informed and on track
- Maintaining accurate records and documentation
Excellent facilitation and communication skills
A key part of the role involves helping young people share their ideas and experiences.
We're looking for someone who can:
- Facilitate engaging discussions and workshops
- Adapt their approach for different groups and situations
- Listen actively and build trust
- Communicate confidently with young people, partners and colleagues
- Present information clearly and professionally
Experience generating insight and writing reports
You do not need to be a formal researcher, but you should be comfortable analysing feedback and spotting patterns, themes and key messages.
You should be able to:
- Review qualitative feedback and discussions
- Identify meaningful themes and insights
- Draw out implications and recommendations
- Write reports and presentations for external audiences
- Translate young people's views into actionable learning for partners
Experience managing stakeholder relationships
You will often be the main day-to-day contact for partner organisations.
We're looking for someone who can:
- Build positive professional relationships
- Manage expectations effectively
- Communicate with confidence and credibility
- Handle challenges constructively
- Represent Solutions for the Planet professionally
Experience supporting others
You may have experience supervising colleagues, coordinating volunteers, supporting facilitators or mentoring others.
You don't need extensive line management experience, but you should be comfortable helping others succeed and contributing to a collaborative team culture.
You'll be a great fit if you are...
Passionate about youth voice
You genuinely believe that young people should be listened to and involved in decisions that affect them.
People-centred
You enjoy building relationships and helping others feel valued, supported and included.
Curious and reflective
You're interested in understanding different perspectives and using learning to improve future practice.
Organised and proactive
You take ownership of your work, manage competing priorities effectively and look for solutions when challenges arise.
Adaptable
You're comfortable working in a growing organisation where priorities can evolve and where continuous improvement is encouraged.
Values-led
You care about delivering work ethically, inclusively and with integrity, always keeping the needs of young people at the centre of your decision making.
It would be a bonus if you have...
While not essential, we'd love to hear from you if you have experience of:
- Youth research, consultation or co-design
- Facilitating focus groups or participatory workshops
- Impact measurement and evaluation
- Working with businesses, employers or corporate partners
- CRM systems such as HubSpot
- Education, youth sector or community engagement networks
- Managing freelance facilitators or delivery teams
- Social impact, sustainability or social enterprise organisations
Practical Requirements
We ask that applicants:
- Are willing to travel within the UK for programme delivery, partner meetings and team activities
- Can occasionally work evenings when required for youth sessions or events
- Are eligible to work in the UK
- Are willing to undertake an Enhanced DBS check
What Success Looks Like
In this role, you'll help create high-quality experiences that young people genuinely value and that partners genuinely learn from.
Success means:
- Young people feel heard, respected and able to make a meaningful contribution
- Sessions are engaging, inclusive and well facilitated
- Partner organisations receive useful and insightful outputs
- Projects run smoothly and meet agreed deadlines
- Facilitators are well supported and prepared
- Youth feedback is translated into clear themes, insights and recommendations
- Learning is shared across the team to strengthen future programmes
Most importantly...
We're looking for someone who combines strong project delivery skills with a genuine commitment to empowering young people.
You don't need to meet every desirable criterion to apply. If you're excited by the opportunity, share our values and believe you could thrive in the role, we'd love to hear from you.
We are especially interested in hearing from candidates whose lived experience, background or perspective can help strengthen the diversity and inclusivity of our Youth Insights programmes. We believe great youth engagement is built by teams that reflect and understand the diversity of the young people we work with.
A covering letter explaining your interest in the role and how you meet the criteria in the person specification (no more than 1 x A4 page).
An up-to-date relevant CV (no more than 2 x A4 pages).
Please indicate where you are based on your application.
A short selfie video saying why you want to work with Solutions for the Planet and what you think your superpowers are (max 2 minutes).
Non Charity Employer 
1 - 5
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Youth Programmes Officer – West Midlands
SALARY: £18,731 pro-rata including holiday pay, based on a working pattern of 30hrs/week across 4 or 5 days, and 39 weeks/year. £26,700 FTE
LOCATION: Homebased with travel within West Midlands (mainly Wolverhampton and Telford)
HOURS: 30hrs a week, working term time only (39 weeks/year).The hours and days of coverage may be negotiable for the right candidate and experience.
CONTRACT: Permanent
Ideal opportunity if you enjoy working with young people and want to help them be the best they can be.
Flexible and rewarding position within a dedicated and supportive team, working together to develop teamwork, leadership, and employability skills that inspire the next generation to aim high.
Are you looking to join an exciting organisation that’s truly making a difference?
The Jon Egging Trust are seeking a highly motivated individual with experience of working with young people, to plan and deliver inspiring teamwork, leadership and employability programmes in the West Midlands. The role involves liaising with school staff, local partners (including the Military and local businesses) and volunteers to ensure programmes meet the needs of our young people and is supported by the Regional Manager, Midlands. You will be joining a fantastically motivated and committed team of workers who are all passionate about improving the lives of young people through our specialist youth programmes.
The successful candidate will be based from home with a requirement to travel to partner schools and business sites in and around Wolverhampton and Telford. Fuel expenses are paid and travel time is included as part of working hours. Working with secondary schools to provide early support programmes, core delivery time is usually within the school working day and during school terms only. All other working hours can be managed with flexibility by the post holder to ensure that all administrative tasks are completed as required.
Across the JET team we cultivate a culture of inclusion that respects individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better outcomes for our young people. We welcome applicantswhatever your background and whatever your stage in life, so if you arereturning to the workforce after a period away,or even seeking a change of pace, please get in touch.
About the Jon Egging Trust (JET)
At JET, we support vulnerable young people to get back on track and realise their potential; more than 30,000 young people right across the UK to date, and there’s so much more we can do. We’re an organisation that really values its people and we’re immensely proud that our team culture is based on caring and raising each other up.
Our benefits package includes:
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Flexible working
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Enhanced annual leave
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Homeworking allowance
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Occupational pension scheme
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Occupational sickness scheme
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Special paid leave provision
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Enhanced family leave
Download the Candidate Information Pack
Read our Applicant Privacy Notice
Child and adult at risk protection policy statement
The Jon Egging Trust is committed to providing a safe and positive environment for everyone involved in its services and activities. The Trust takes its extended moral and legal duty of care very seriously in relation to children, young people, staff and volunteers. We seek to ensure the safety and wellbeing of all children and to protect them from harm or abuse when they engage in any of our activities.JET expects all employees and volunteers to share this commitment. The suitability of all prospective employees or volunteers will be assessed during the recruitment process in line with this commitment.
To apply
Please complete our online application form. LINK TO ATS
The closing date is Sunday 13th September at 23.30 hrs
Formal Interviews to be held via Teams plus an in-person session delivery at one of our partner schools in West Midlands week commencing 21st September 2026, location to be confirmed.
Questions?
Contact through our website.
Please note:
Due to our anonymised recruitment process, if your application is not shortlisted, we are unable to provide personalised feedback.
To become an employee at JET, you must be able to provide evidence of your right to work in the UK and a satisfactory DBS check – enhanced with children's barred is required for this role.
As part of our safer recruitment process, all candidates invited to a final interview will also be required to complete a confidential self-disclosure form, which allows any relevant information to be discussed in line with our safeguarding policy.
The client requests no contact from agencies or media sales.
Thank you!
- 16 hours per week (part time)
- £35,000.a. pro rata (Actual salary £15,135) plus 6% pension contribution
- Remote
Job Summary:
Rape Crisis England & Wales is the national membership and accreditation body for a network of Rape Crisis Centres that provide specialist support for survivors of sexual violence and abuse. We work to promote the needs and rights of survivors and campaign for an end to all forms of sexual violence, abuse and exploitation.
Our Fundraising and Development Officer will support our daily fundraising operations. In this role, you will be responsible for coordinating contractor relationships, managing administrative tasks, supporting our governance arrangements, collating data and ensuring smooth communication across departments. You will play a key role in optimising processes, handling logistics, and assisting in the delivery of operational initiatives.
Key Responsibilities:
The overall purpose of this role is to provide administrative and operational support across the fundraising department. You will work closely with the Head of Fundraising and Development to support donor recognition and stewardship, fundraising finance processes, and collate data for reporting against KPIs.
The key responsibilities of this role include:
Donor recognition and supporter care
• Thank Challenge event and one-off donors promptly, warmly, and accurately, within agreed turnaround times, tailoring acknowledgements by gift size, channel, and giving history.
• Administer donor recognition processes, including welcome journeys for new regular givers, milestone and anniversary acknowledgements, and recognition of mid-level and repeat donors.
• Respond to supporter enquiries by email, phone, and post in a professional and sensitive manner, escalating complex matters as appropriate.
• Handle sensitive gifts, such as in memory donations, with care and discretion.
• Support the stewardship of challenge event participants and community fundraisers, including fundraising materials, sponsorship processing, and thanking.
Individual giving and donation processing
• Record donations accurately and regularly on Salesforce, ensuring each gift is coded correctly by source, campaign, and restriction.
• Process payroll giving donations
• Maintain the Mailchimp donor database including uploading new donors
• Carry out regular reconciliations of donation income with Finance colleagues, investigating and resolving discrepancies.
• Administer regular giving, including setting up, amending, and cancelling regular gifts, and monitoring failed payments.
• Support the delivery of individual giving campaigns and appeals, with donation handling, data segmentation, and post campaign administration.
• Assist in processing and acknowledging occasional one-off donations received across all channels and platforms, including online giving platforms, direct debits, standing orders, cheques, and bank transfers.
Gift Aid
• Maintain complete and compliant Gift Aid declaration records for all eligible donors.
• Prepare and submit regular Gift Aid claims to HMRC, ensuring claims are accurate, maximised, and submitted on schedule.
• Keep an audit trail of claims and declarations in line with HMRC requirements, and support any related audit or compliance activity.
• Identify opportunities to increase Gift Aid uptake across giving channels.
Data and compliance
• Maintain accurate, up to date supporter records on the fundraising database, including contact details, communication preferences, and consent.
• Ensure all supporter data is handled in line with UK GDPR, the Fundraising Regulator's Code of Fundraising Practice, and RCEW policies.
• Run routine data hygiene tasks such as deduplication, returned mail processing, and preference updates.
• Produce simple reports on income and supporter activity to support team planning and reporting to funders and the Board.
General fundraising support
• Monitor and respond to email correspondence in the fundraising inbox
• Provide administrative support across the fundraising function as required, including trusts and foundations, corporate partnerships, and events.
• Maintain fundraising records, templates, and process documentation so that key tasks are well documented and consistent.
• Research potential donors and funding opportunities to support the organisation’s goals.
• Provide administrative support during grant application processes, including compiling documents and tracking deadlines.
• Coordinate logistics for fundraising events, including venue booking, catering, and invitations.
• Contribute to a positive, collaborative team culture and take part in team meetings and organisational activity.
• Undertake other reasonable duties consistent with the level of the role.
The post holder is expected to work collaboratively with internal teams and external stakeholders to promote the aims and values of Rape Crisis England & Wales. Therefore, this list is indicative only, not exhaustive. It is intended to reflect a range of duties the post-holder will be expected to perform but additional duties commensurate with the role may be required. The job description will be reviewed from time to time and may change in light of experience and changing circumstances, in consultation with the post-holder. We ask all employees to uphold our organisational values, support our mission and purpose, and to maintain respectful and collaborative relationships with colleagues at all levels of the organisation.
Person Specification
· A relevant qualification in Fundraising or a related field would be desirable.
· Proven experience in a fundraising role, ideally within a corporate, nonprofit, or government environment.
· Experience with fundraising activities such as donor relations, and materials preparation
· Strong ability to coordinate multiple tasks simultaneously, ensuring deadlines are met and operations run smoothly.
· Detail-oriented with excellent time management and prioritisation skills.
· Excellent written and verbal communication skills, with the ability to prepare reports, presentations, and donor correspondence.
· Ability to communicate effectively with senior leadership, team members, external stakeholders, and donors.
· Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
· Familiarity with donor management platforms (e.g., JustGiving)
· Experience with Salesforce would be beneficial
· Ability to approach challenges with a proactive and solutions-oriented mindset and make decisions based on data, policies, and best practices.
*Shortlisting will be based on the candidates’ ability to demonstrate the criteria in bold.
Personal Attributes:
- Results-oriented with a passion for making a difference and working proactively.
- Collaborative and able to build strong internal and external relationships.
- Adaptable, innovative, and comfortable with change.
- Excellent organisational, problem-solving and decision-making abilities
Eligibility
Applicants must have the right to work in the UK. Evidence of this will be required prior to appointment.
Additional Information
Please note: We reserve the right to close this vacancy early should we receive a sufficient number of applications. We therefore encourage interested candidates to apply as soon as possible.
Due to the volume of applications received, only candidates selected for interview will be contacted.
The client requests no contact from agencies or media sales.