Service Administrator Jobs in City Of London, England
About the role:
The SHP Somerset Cluster is based in the heart of the London’s theatre and shopping districts – the main hub is just off Drury Lane, with the other sites near Oxford Street and Tottenham Court Road. The aim of the service is to support people over the age of 18 to navigate various support needs and develop the skills required to maintain independent accommodation long term.
As a multiple disadvantage (MD) referral and move on coordinator, you will work as part of a larger support team to ensure that consideration is given to the individual experiences of multiple disadvantage when it comes to accessing and moving on from our service.
You will work with people from their first interaction with the service: at the point of referral, ensuring that all aspects of someone’s experience is considered by undertaking a trauma informed, culturally sensitive assessment and supporting your colleagues to develop their awareness of these experiences.
From here you will then support their journey through the service by working alongside other support staff to foster a culture of move on, supporting the development of holistic and realistic move on goals.
This work will be underpinned and supported through the development of a move on programme. This programme, developed and overseen by the MD Referral and Move on Coordinators in partnership with the Recovery and Opportunity Coordinators, will be not only look to develop confidence and ability to navigate social systems, but also be accredited through SHP’s AQA Registered Learning Centre.
In addition, you will carry your own caseload for people living in the step-down services to ensure that they are prepared, equipped, and confident about moving on. This may include identifying current barriers within the system that can prevent someone from moving on successfully or within their set timeframe.
About you:
- Experience of coordinating projects across multiple teams or people with varying roles to achieve successful outcomes for vulnerable people
- Knowledge and awareness of the intersection of needs in people facing multiple disadvantage & strong understanding of how the intersection & co-occurrence of these issues can make it difficult for people to engage with support or to move on from services.
- The ability to judge the appropriate response to situations that you find challenging or emotionally difficult
- The ability to work as part of a team to ensure that everyone is clear in their roles and provide peer support and guidance when needed, working through any arising conflict professionally and successfully
- Strong time management skills, ability to work on own initiative, manage competing priorities and maintain high standards.
- Excellent administrative and IT skills including Microsoft Word, Excel, database usage and e-mail, and the ability to interrogate and extrapolate data from various sources
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing date: Sunday 19th May at midnight
Interview date: Interviews likely to be held week commencing 27th May 24
This post will require an Enhanced DBS check to be processed for the successful applicant.
The client requests no contact from agencies or media sales.
The role is within a small team that has a focus on Employer Relationships, Job Finding programmes (including our Alumni Job Club and Jobseekers Plus) In Work support for adults in Employment and Employer Training.
In addition to this we manage Employment Autism Employment Autism
Key Responsibilities:
1. To lead on running our employability training and Alumni Job Club.
2. To develop workshop structures and learning materials for these in close collaboration with the Development Director and ensure that participant feedback from earlier programmes is incorporated.
3. To line manage Development Job Coaches as needed.
4. To manage and deliver job search sessions.
5. To lease with Employability Lead when participants are ready to move over in In Work Support team.
6. To advertise project opportunities to autistic people throughout London and manage project recruitment and onboarding.
7. To ensure processes are in-place for each project to:- assess each participant’s individual skills and gather baseline data; ensure job matches are appropriate to the individual’s needs and aspirations; and that targets set are relevant and promote new skills and learning; acquire and complete necessary risk assessments to ensure safety of clients, staff and partners.
8. To oversee the set up and settling in of jobseekers into work placements, when needed. Providing support and training to employers where required; providing personalised on the job training to participants and employers as required and develop strategies and advise on reasonable adjustments.
9. To coach, train and help manage new project staff to support jobseekers and put in place monitoring protocols.
10. To ensure jobseekers are progressing towards their individual targets; understand protocols and interpret work culture correctly; understand the health & safety in the work environment and adopt appropriate workplace behaviour.
11. To ensure good working relationships are maintained with all employers/ work experience placements and that feedback is regularly sort from all stakeholders to help improve our service delivery and future opportunities.
12. As a key member of the Development Team to work closely with the Development Director to actively, engage with employers and external organisations to promote CareTrade and our job seekers and to pursue opportunities to work collaboratively.
13. To attend events, to market CareTrade to autistic jobseekers and to liaise with Disability Employment Advisors at JobCentre Plus, Disability Services teams, Social Workers and others to promote and support employment opportunities as needed.
14. To organise and promote social groups for jobseekers.
15. To collect data and use data analysis to help produce reports, internally, for funders and partners.
16. To help seek and apply for appropriate awards and grants when required.
17. To be a Designated Safeguarding Lead (DSL) and First Aider and complete regular training working alongside the Development Director to ensure the safety of participants and staff.
18. To complete relevant health and safety training and be a named fire marshal.
Applications are sought from all suitably qualified sections of the community. We are happy to discuss any workplace adjustments needed to enable the right candidate to undertake the role including any support available via Access to Work if needed
The client requests no contact from agencies or media sales.
We are working with the South West London Integrated Care Board (our local health authority including) local GPs to deliver an exciting new service within East Merton (Pollards Hill and Phipps Bridge Estates).
The Community Health and Wellbeing Worker will speak to households about health and wellbeing, alongside offering support to connect people to services and activities in their local community.
We are looking for the right people who can empower residents to take control of their lives. This will involve working with residents in their homes who may be experiencing a number of issues, so you will need outstanding listening and communication skills, empathy, problem solving and enthusiasm. You will need excellent organisational skills, be adept at seeking out information for relevant community services and have the tenacity to help people achieve sustainable improvements in their wellbeing.
Main duties include:
· Managing a caseload of households.
· Providing monthly home visits and providing a continuous point of contact for all members of the household.
· Working with the residents to assess their needs, create personalised action plans and locate support within the community.
· Supporting residents to prioritise and address practical, health, social and emotional issues in their lives which affect their wellbeing.
The experience and characteristics:
No formal qualifications are required we are looking for a local people who are:
· Great communicator, who can engage and support a diverse range of residents
· Community focused, an individual who is community focused and wants to work with a rage of colleagues and professionals within the local community organisations including medical professionals, housing providers and other specialist services that provide support to help find the way for your clients.
· Build and maintain relationships with primary care networks, GPs, health care professionals and services across the borough
· Someone who is flexible and relishes working at grassroots, with vibrant and interesting communities.
What we offer
· Salary of £28,500
· An experienced and supportive leadership team.
· 25 days leave (excluding bank holidays)
· Contribution to pension
· Training and development opportunities.
· Flexible working.
· Kind and caring colleagues who work as a team.
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are looking for someone who can work effectively as part of a team to deliver an exceptional customer focused service to all stakeholders. Experience of managing administrative processes on a CRM system and of delivering excellent customer service are therefore essential.
Our Client and Community Delivery team aims to drive and develop new and existing business relationships to contribute to our impact whilst delivering exemplary customer service to all our clients. A critical aspect to this is ensuring all the administration required from point of enquiry through to training delivery is carried out accurately whilst meeting key deadlines.
Working closely with our Client Development Consultants and Client Delivery Consultants, you will support different aspects of the client journey and support with relevant processes including distribution of enquiries, keeping our in-house systems updated and matching Associates to training deliveries. You will ensure all administration relating to these processes is completed effectively and within deadlines set.
About MHFA England
MHFA England is a social enterprise and the leading provider of mental health skills and awareness training courses in England. Our vision is to improve the health of the nation, through normalising society’s attitudes and behaviours around mental health, by developing the skills we need to look after our own and others’ wellbeing.
Looking after you
Wellbeing is at the heart of all that we do and say, we are friendly and supportive organisation. We are committed to rewarding our employees with competitive pay, a flexible and supportive workplace, opportunities to grow and develop, and our promise that we will put your wellbeing first.
Interested? How to apply
To apply, please submit your CV and a cover letter. The closing date is 8th May 2024, but early application is encouraged as we will be reviewing CVs as they come in.
By applying for this job, you are confirming that you have read the MHFA England Privacy Notice and accept the conditions under which your details will be processed.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
MHFA England is a social enterprise and the leading provider of mental health skills and awareness training courses in England. Our vision is to improve the health of the nation, through normalising society’s attitudes and behaviours around mental health, by developing the skills we need to look after our own and others’ wellbeing.
We are looking for an individual who can provide high quality, efficient service to MHFA England’s customers. You will have the ability to respond to customer queries across multiple channels and offer appropriate solutions in line with agreed SLAs, whilst maintaining accurate records of all customer interactions.
In your application, please can you let us know:-
- What experience and skills do you have that make you suitable for this role?
- Tell us about a time you have provided outstanding customer service.
Max. 500 words per question
Looking after you
Wellbeing is at the heart of all that we do and say, we are friendly and supportive organisation. We are committed to rewarding our employees with competitive pay, a flexible and supportive workplace, opportunities to grow and develop, and our promise that we will put your wellbeing first.
Interested? How to apply
To apply, please submit your application and CV. Early application is encouraged as we will be reviewing CVs as they come in.
By applying for this job, you are confirming that you have read the MHFA England Privacy Notice and accept the conditions under which your details will be processed.
In your application, please can you let us know:-
What experience and skills do you have that make you suitable for this role?
Tell us about a time you have provided outstanding customer service.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
If you’re passionate about building partnerships which transform lives, we want to hear from you. Every year, thousands of people receive life-changing support from Back Up – and with your help, we can do even more.
This new and exciting role spans trusts, foundations and statutory fundraising. You will be leading the way on delivering the trusts and foundations strategy - which has been growing from strength to strength - with significant focus on the development of long-term, meaningful partnerships. In addition, you’ll be scoping out the statutory landscape and exploring the opportunities for Back Up to support more people with funding from NHS, national and local government sources.
We pride ourselves in the strength of our partnerships and the impact they have – and are looking for someone who feels just the same as we do. Sound like you? Get in touch!
Key stakeholders:
Trustees, administrators, and grant officers from the full range of trusts, foundations and statutory funders (including family/private trusts, corporate foundations, National Lottery, NHS, local government), supporters, major donors, friends, and families of people with spinal cord injury, Back Up staff, volunteers, and trustees.
Application instructions:
Please apply by submitting the below to recruitment @ backuptrust . org . uk
• To apply please send your CV and covering letter max two sides A4 (saying why you want the job and explaining how you fit the person specification)
Any questions about the role, just email charlene @ backuptrust . org . uk to find out more information.
We will acknowledge receipt of your application, and then let you know if you are to be invited to interview.
Closing date: We will work on a rolling basis, arranging interviews as suitable applicants come through. We expect this role to be popular, so please apply early.
The client requests no contact from agencies or media sales.
Job title: Receptionist and Administrative Assistant
Responsible to: Head of HR & Operations
Rate: £13.15 per hour
Hours: Wednesday evenings (5 – 8.15 pm) and potentially hours during the day between 8.45am – 5.15pm
Contract type: Casual
Location: Office is located Tudor Road E9, London, with travel to the Hub in Homerton once a month
Benefits: See supporting documents for information on benefits.
An exciting opportunity has arisen at Mind CHWF to join our Facilities team as a Receptionist and Administrative Assistant.
As a crucial part of the Facilities team, you will be the face of the organisation welcoming clients, visitors and fellow staff members, ensuring that the central reception function, including facilities runs smoothly. You will be responsible for telephone calls to the main reception, ensuring call are answered in an efficient and polite manner and messages are relayed. You will also provide effective administrative and facilities support whilst making sure that the reception area is the optimal working environment for all.
Please see the Job Description and Person Specification attached for more information.
DBS clearance at Standard level is required for this role.
About Mind in the City, Hackney and Waltham Forest:
We are a multi-disciplinary provider of specialist mental health services and a part of the Mind Federation.
We promote both recovery from ill health for people with recurrent and enduring mental health difficulties and early intervention for those at risk of developing mental health issues, or who struggle with common mental health conditions.
We currently support around 5,000 people a year through a variety of services focusing on psychological, social, economic and workplace wellbeing, and support minoritised communities.
Our values are:
Working with Mind CHWF means you’ll be part of a dedicated, passionate, and professional workforce who cares about the work they do and make a real difference to the lives of the people in the City of London, Hackney, and Waltham Forest.
Connected: Creating a compassionate and supportive community.
Fair: We strive for equity- no-one’s needs should go unmet.
Brave: We walk with people, offering help by doing what works – proven or new.
We are committed to actively becoming anti-racist in everything we do. This is a critical priority for Mind CHWF. We embrace diversity and understand that being an inclusive organisation that recognises different perspectives, will enable us to provide excellent services.
We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.
Those with lived experience of Mental Health are encouraged to apply.
Value-based Recruitment:
We know that for various reasons, not everybody who can successfully perform in a role, performs their best under traditional interview/selection procedures. We are therefore seeking ways to further breakdown barriers in our recruitment & selection process.
Shorted-listed candidates will be provided with some questions to help them prepare for the interview.
How to apply:
For more information on the vacancy and how to apply, click the ‘Apply’ button - Please note that we are unable to consider incomplete applications.
The closing date is by 20th May 2024, however, please do not delay applying as this advert may close before the stated deadline if we find a suitable applicant for the role.
We are a disability confident employer. All applicants with a disability, who meet the minimum essential short-listing criteria are guaranteed an interview. If this applies to you, please let us know in your application.
Your privacy and the security of your data is our top priority. Please take a moment to read through our applicant’s privacy notice.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Bonny Downs Community Association has been working together to change lives and transform our community since 1998. Over the past 25 years our team has grown to provide a wide array of services that benefit Newham residents from all walks of life.
This role is specifically funded through the Youth Endowment fund as a pilot project ‘Thriving Communities’. You will be required to work alongside Thriving Communities commissioners, as well as the project’s Youth Justice Worker’s, Educational Psychologist, and/or professionals assigned to individual young people’s cases- such as teachers, social workers and mentors. The Thriving Communities project is a small part of a wider collaborative project, EMPOWER YOUTH, delivered by two partner charities so, although this position is based at BDCA, you will be working closely with a second East Ham Youth Partnership Project lead and team of Sessional Assistants based at nearby charity The Renewal Programme (TRP). Staff from each organisation will work together to deliver the programme and cross-refer young people to activities led by both teams. You will also be required to work with BDCA’s own Children & Families team during the summer scheme and liaise with our marketing team all year round. External partner agencies that you will work directly with include Thriving Communities panel, Newham Youth Empowerment Service, Newham Community Engagement Team, local sports clubs and schools.
Please apply by sending an up-to-date CV and covering letter (maximum 1 page). Ensure that your letter includes:
-demonstration of how your skills align with the Job Description
-how you are able to fulfil all the Person Specification criteria
-why you are interested in applying for the role.
Application deadline: There is no application deadline, we will be interviewing as and when suitable candidates apply
The client requests no contact from agencies or media sales.
Do you want to improve the lives of people with disabilities and vulnerable people?
Humanity & Inclusion (HI) is an award-winning international humanitarian and development organisation. Working alongside people with disabilities and vulnerable populations, we take action and raise awareness in order to respond to their essential needs, improve their living conditions and promote respect for their dignity and fundamental rights.
Our UK team is looking for an enthusiastic and committed individual to join us as a Operations Coordinator. This is an exciting and varied role working across many areas of our operations. You will be regularly in touch with colleagues across the network, suppliers and partners. You will also get a chance to gain understanding of our operations in the UK and across the world. If this sounds like the next role for you, we’d love to welcome you to our friendly and dedicated team.
BACKGROUND INFORMATION AND PURPOSE OF THE POST
The Finance and Resources Team is responsible for responsible for HI’s finances, general services and HR in the UK. It comprises the Chief Finance and Operating Officer, a Finance Officer and an Accounting Officer.
The main purpose of this post is:
- To ensure smooth and efficient running of the HI UK office, including office services, IT, internal communications and health & safety
- To act as a key point of contact within the organisation and externally
- To undertake human resources administration for staff and volunteers, including supporting recruitment and follow-up
- To provide administrative support to the Chief Executive, Leadership Team and Board of Trustees
MAIN DUTIES AND RESPONSIBILITIES
Operations
- Maintain the office facilities and environment to agreed service levels
- Act as primary point of contact with the landlord and all suppliers for the office space, proactively dealing with arising issues
- Be responsible for the operation and maintenance of office equipment and IT equipment for all staff and volunteers, and arrange their repair or replacement, in conjunction with the Finance Officer and the Accounting Officer, as need arises
- Act as principal contact person for HI UK’s IT infrastructure and support provider, helping colleagues to access IT support when required and developing and implementing the organisation’s IT strategy
- Manage budget lines associated with running of the office and participate in procurement, primarily of office and IT supplies, liaising with external suppliers.
- Act as designated Health & Safety Officer for the office, including ensuring Health & Safety policies are up to date and being adhered to
- Continually review systems in place within the office, make improvements where required, and communicate these to relevant people
Human Resources
- Provide administrative support and advice for the recruitment of staff, consultants and volunteers, including advertising, interviews, issue of contracts and inductions, liaising with the federation manager and recruitment teams when relevant
- Assist with other HR tasks, including managing staff and volunteer files, managing the HR information system, administrative support for payroll and contributing to updates of the staff handbook
- Support teams on volunteer recruitment, contracts, induction, support and training
- Maintain an up-to-date welcome kit for new starters and provide and coordinate induction training sessions
· Make sure that HR policies and internal processes are updated and well known by all the staff
- Provide support and advice to managers on HR matters, in collaboration with the Chief Finance and Operating Officer and the Chief Executive, including leave management, payroll, pension, changes in contracts or situation, flexible working and flexible hours, diversity and inclusion, potential conflict and interpretation of the Staff Handbook
Administrative support
- Provide administrative support to the Chief Executive, including diary management, preparing and servicing meetings and filing
- Organise and support meetings of the Board of Trustees, including room booking, diary management, preparation of papers, minute-taking and organising catering
- Maintain filing systems
- Deal with enquiries, calls and emails from the public, partners and other HI entities
- Support specific projects as needed
Other tasks
- Contribute to projects led by the Finance and Resources team and the HI UK whole team.
Equal opportunities policy
HI UK is committed to diversity and inclusion. We recognise that discrimination shapes the opportunities that many people have in society and that people have different needs in order to realise their full potential. Addressing this requires organisations to be proactive in creating environments that encourage the inclusion and development of all. Though we still have a long way to go, inclusion is central to our identity at HI UK and we are strongly committed to the continuous work that it requires.
We are particularly interested in hearing from candidates with disabilities and/or from Black and minority ethnic backgrounds, to help make us more representative. If you have a disability and meet the minimum requirements for the role, we will guarantee you an interview.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Are you passionate about supporting people to uphold their rights?
Disability Advice Service Lambeth (dasl) is Lambeth’s peer-led Disabled People’s Organisation.
We want to appoint a Professional Advocate who shares our ethos and values and is committed to supporting Lambeth residents achieve their legal rights.
dasl have provided an advocacy service for Lambeth Council for 12 years and since 2020 we have played a key role in the Lambeth Advocacy Hub, a single point of access for all statutory independent advocacy services for Lambeth residents aged 16 and over. We manage referrals and enquiries and provide independent Care Act advocacy and a range of non-statutory advocacy.
We provide a high quality service - we hold the Advocacy Quality Performance Mark. You will hold, or be working towards, a qualification such as the Certificate/Diploma in Independent Advocacy (Level 3), or be able to show the necessary skills and relevant experience in a formal or informal advocacy role.
dasl’s success comes from dedicated work of our skilled staff, many of whom are Disabled people. You will be valued for who you are in our supportive and friendly team.
We work flexibly between home and office. Our office in Brixton is accessible.
This is a rolling recruitment - applicants will be shortlisted and interviewed as soon as possible. We encourage you to apply as soon as you are able.
The client requests no contact from agencies or media sales.
We are seeking to recruit a skilled and dedicated individual to join our team as a Specialist Multiple Disadvantage Worker at Lewisham Vulnerable Adults Accommodation Service.
In Conjunction with the Service Management, you will work dynamically to deliver a high-quality support service to people in the borough of Lewisham with a range of complex and enduring needs.
You will have experience of providing intense support to a small caseload of clients with multiple disadvantages. The successful candidate will have skills and experience of working in a psychologically informed way to achieve the best outcomes.
About the role:
As a Specialist Multiple Disadvantage worker, you will have experience of intensively and skilfully managing a small caseload of clients.
In the role of Specialist Multiple Disadvantage Worker, you will be expected to work in conjunction with the Team Manager to manage all referrals and assessments in a timely manner to ensure all assessments are conducted in a skilled and sensitive way to encourage potential clients to openly discuss their strengths as well as their deficits.
As a Specialist Multiple Disadvantage Worker, you will be responsible for the delivery, and evaluation, of a range of Life Skills, and Recovery workshops and activities to support our clients' skills acquisition. To give support and guidance to project workers in relation to best practice standards for supporting homeless people with multiple disadvantages and complex needs.
The Specialist Multiple Disadvantage Worker will have skills in effectively liaising and building good relationships, with external and internal stakeholders to keep a satisfactory level of appropriate referrals.
About you:
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An understanding of best practices in supporting people with complex needs and an ability to support and guidance colleagues.
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The ability to effectively and intensively case management a small case load of client with complex needs. Also, can create SMART support plans and effectively assess risk.
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Experience and commitment to working flexibly and creatively to response to changes in sectorial best practice, external environment, organisational requirements, etc.
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Experience of working with or supporting vulnerable people with support needs around any of the following issues; rough sleeping, mental ill-health, physical health, neuro diversity, problematic substance misuse, ex- offending.
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To have a non- judgmental approach to working with clients who have multiple disadvantages, to promote a strength –based approach and an understanding of and commitment to Equity, Diversity, and Inclusion.
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To have formidable team working skills and interpersonal skills, with the ability to work collaboratively with external and partners, and stakeholders.
- A willingness to work outside standard office hours as and when requires.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing Date: Sunday 12th May at Midnight
Interview Date: Wednesday 21st or Thursday 22nd May
This post will require an Enhanced DBS check to be processed for the successful applicant.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Bexley Food Alliance Project Coordinator
The Bexley Food Alliance is a new network which was funded by the GLA to work towards taking pressure off the emergency food aid services and providing increased financial support to Bexley residents. This network has now expanded and aims to build a collaborative network of agencies that can increase fairer access to healthy, nutritious and culturally appropriate food, as well as any additional support residents might need. We are looking for a Project Coordinator to take over the day-to-day running of this network (see below for a brief description). This is a good opportunity for anyone who wants to take on a part-time, one-year project, perhaps as a stepping stone into something more significant, or perhaps you’re returning to work or changing careers. This is an opportunity to be at the start of an exciting, innovative partnership project, shaping a network and forming strong alliances with various agencies.
You will work closely with the VCS within Bexley to build the capacity and capabilities of local groups, provide partnership/networking opportunities that enable them to carry out their own objectives effectively and offer high quality services.
You will work flexibly, applying initiative to provide consistent and seamless support to organisations. You will support across a variety of charity development but focus on food partnerships and wraparound support to provide more holistic support.
We work hard, we help each other and go out of our way to help others and find solutions rather than focusing on problems. We are positive and proactive and, although absolutely focused on our areas of expertise, we work as a team so that BVSC is the best it can be. Above all, everything we do is to strengthen our local Voluntary and Community Sector.
Key Duties:
- Build and promote positive working relationships between VCS groups and organisations, statutory partners, commissioners and funders.
- Work with a wide range of delivery partners and other key stakeholders to maximise the use of community resources and ensure opportunities are maximised.
- Undertake community and outreach work – particularly to parts of the borough where the VCS voice is less heard.
- Encourage and support groups to seek funding from a range of sources including contracts and grants and provide the necessary support.
- Use our database to keep well maintained records of support given, funding achieved as a result of our support, case studies and outcomes, brief summary reports for monitoring and development purposes.
- To continuously engage in a mapping process, highlighting existing providers and supporting the start-up of new services.
- To organise and facilitate network meetings bringing organisations together to tackle food poverty and offer increased support with additional needs such as financial, physical and mental health wellbeing.
- To build relationships with various organisations, offering diverse support to increase collaboration, new offers and increased support.
- To work closely with the Local Authority to support policy change.
- To build relationships and network outside of the borough to bring in good practice and successful initiatives.
- To attend any relevant training and/or workshops that support the development of the network.
- To increase knowledge and understanding of food poverty and the cost-of-living crisis in general as well as grants and funding opportunities.
- Attend staff meetings, and training as required.
- Identify, report, and monitor any safeguarding concerns in accordance with the latest local procedures relating to the appropriate service.
- To support and work closely with all the teams within BVSC.
- To comply with, and share responsibility for ensuring the implementation of, BVSC policies and procedures and key legislation such as GDPR and Safeguarding.
- Undertake any other duties that may reasonably be assigned from time to time including travel throughout the borough to attend events, occasionally on evenings/weekends, meet with volunteers and organisations.
These are the normal duties which are required of the position; however, we do require that all staff be flexible and may be required to perform other duties to ensure the efficient running of services.
Please note that the base for this role is split between the Engine House, Bexley, and Bexley Civic Offices. In addition, the post will involve occasional working from various venues across the borough.
SKILLS, KNOWLEDGE AND EXPERIENCE
Excellent interpersonal skills:
- friendly, patient and approachable communicator and networker who can motivate groups to develop their potential
- excellent written and verbal communications skills with proven success in influencing and negotiating at all levels
- initiative to plan and organise your own workload
- be curious about all BVSC services and how they fit together as a CVS
Development experience:
- capacity building for small and medium sized organisations
- understanding of the benefits and challenges of collaborative working
- building relationships with a range of groups with differing cultures
- understanding of the challenging factors that most affect VCS sector
- supporting organisations with funding applications
Experience and knowledge:
- how charities can use marketing and communication to raise profile
- enabling groups to maximise their potential through their website
- day to day operational activities of both small and large VCS groups
- experience of local partnership working and collaborations
- sound understanding of electronic forms of communication & social media
- knowledge of Microsoft 365 package and CRM database
Specialist knowledge in some of the following areas: (desirable not essential)
- previous experience of the voluntary or community sector
- providing training or identifying specialist trainers
- community development
- children and young people’s services and structures
- adult social care services and structures
- safeguarding
- equality diversity and inclusion
- governance
Other:
- very occasional evening and weekend work
- ability to travel throughout Bexley and London
- must have access to a car/motorbike/cycle to enable regular travel throughout the whole borough – public transport is not the quickest way to get around Bexley!
An average day as Bexley Food Alliance Project Coordinator is below. Your Line Manager will support your development throughout the process.
- Continue to develop relationships with the voluntary sector and local organisations to find out more about what services they currently offer, if they have scope/capacity to expand their offer and what support they might need.
- Encourage and support collaborative projects between organisations within Bexley.
- Research and keep up to date with current developments, grants and opportunities for voluntary organisations and charities relevant to Bexley.
- Network with various organisations offering support, learning opportunities and guidance in running the network.
- Continue to work on an agenda for regular, local networking sessions which you would facilitate (with support if needed).
- Engage with and attend all relevant training offered by GLA as part of the Food Roots 2 Programme as well as any other relevant training.
- Familiarise yourself with services in Bexley and the current needs of local residents and the voluntary sector.
This position will be subject to satisfactory references and DBS check.
Applications which do not provide all 3 items (CV, cover letter and screening questions) will not be considered.
The client requests no contact from agencies or media sales.
About us
Crisis is the national charity for people experiencing homelessness. We know that homelessness is not inevitable. We know that together we can end it.
This is an exciting time to join the Housing First team, an innovative and supportive team offering open-ended, flexible, and intensive support to people who face multiple disadvantages. Housing First is an evidenced based model of support that alleviates homeless for people who other models of support may not be able to reach.
About the role
As a Housing First Coach you will deliver high quality person-centred support, using psychologically and trauma informed approaches, in line with Housing First principles. You will establish open and trusting relationships with people who have had long histories of homelessness or in temporary/insecure accommodation, enabling them to access and sustain accommodation and enable them to exercise choice and control over their lives. The team is multi-disciplinary in our approach – coaches, peer support worker, clinical psychologist – which allows us to formulate innovative approaches. The team operates across London, providing numerous opportunities to build effective partnerships and contribute towards systems change.
Location: Office-base in Tower Hamlets, outreaching London-wide
About you
To be successful in this role you will be a self-starter, flexible and have experience of working collaboratively as part of a team and with internal and external partners. You may have a background in adult safeguarding, drug or alcohol recovery services, mental health or housing support and have significant experience of working within a multidiscipline setting with the ability to create strong professional relationships and creative solutions. You will have experience of working with people who have faced severe and multiple exclusion and who may have complex needs; with an understanding of the needs of people who have been homeless for long periods of time. You will be willing and able to provide practical assistance with moving into and maintaining a home – including direct help where necessary with tasks such as shopping, budgeting, cooking, and cleaning.
You will also have a knowledge of Housing First and Housing Led approaches and the ability to work within a psychologically informed approach.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities and backgrounds.
Working at Crisis
As a member of the team, you will have access to a wide range of employee benefits including:
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave which increases with service to 30 days and option to purchase up to 10 additional days leave
- Enhanced maternity, paternity, shared parental, and adoption pay
- Flexible working around the core hours 10am-4pm
- And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How to apply
If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.
Closing date: Sunday 19th May (at 23:59)
Interviews will be held on Tuesday 4th June
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.
The Integrations & Imports Team manage a wide range of data sources which feed into our CRM (currently The Raiser’s Edge). We also help to ensure data quality pre- and post-import as well as resolving causes of errors.
About the Role
The Integrations & Imports Team handles large volumes of incoming supporter data which is vital for our fundraising, campaigning, and volunteering activities. Due to internal opportunities, we are seeking a fixed term Senior Imports Officer to work in a very varied role to:
- Help the Team ensure seamless and timely delivery of high-quality data
- Spot and fix data problems
- Help check and clean data
- Maintain existing and develop new imports as required
- Work with and support colleagues within the Team and in other stakeholder teams across Crisis
About You
To be successful in this role you will love data and enjoy managing data. You will also be:
- Multi-talented, ideally a finely balanced combination of detective, troubleshooter, problem solver, code developer, service deliverer
- Multiskilled with a strong mix of data skills, technical skills and people skills
- willing to jump in and learn or adapt as necessary
- eagle-eyed at spotting data inconsistencies and picking up on data issues
- conscientious and quality driven whilst still able to achieve results
- dedicated to providing a high level of support & service to everyone you work with
- able to manage multiple tasks, seemingly needing resolution at the same time
You will have experience in some of: data management, data quality, data coordinator, data administrator, imports administrator and some of SQL, Excel, Raiser’s Edge, data pipelines, ETL/ELT methodologies
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities and backgrounds.
Working at Crisis
As a member of the team, you will have access to a wide range of employee benefits including:
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
- Pension scheme with an employer contribution of 8.5%
- 28 days and option to purchase up to 10 additional days leave
- Enhanced maternity, paternity, shared parental, and adoption pay
- Flexible working around the core hours 10am-4pm
- And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
Background:
First Step Trust (FST) is a charity that provides work experience, training and employment opportunities for people excluded from working life because of mental health problems or other disadvantages (workforce members).
Our approach is about giving workforce members the chance to overcome some of the difficulties facing them by getting them involved as colleagues. We provide ‘on the job’ training, advice and support to enable each person to improve their basic skills and knowledge of the various work undertaken. This will include supporting workforce members to gain recognised qualifications and access to work placements with our customers and other organisations.
We are in the process of developing a more formalised training and employment support programme (SMaRT Pathways) particularly, but not exclusively, in the area of the Automotive trade. SMaRT Pathways will include the delivery of vocational training through the use of various technologies including video, Virtual Reality, Augmented Reality and other mediums making the learning process more accessible to those who struggle with traditional learning methods due to issues around literacy, numeracy and low levels of self-confidence/anxiety.
Job Role:
The main objective of this post is to enable people with mental health difficulties and other disadvantages (workforce members) to engage with and access open employment. The EDTW will achieve this by taking responsibility for proactively recruiting people to the project, overseeing their development whilst at the project, including delivery of training courses as and when required and supporting them to move on to employment or further training.
Main duties:
Networking with other services in the area to raise awareness about FST, promoting work placements and training courses as well as promoting the business services.
Recruitment and development of potential workforce members - being proactive in following up on enquires regarding work placements, interviewing potential workforce for work placements at the project.
Employment support – assist workforce looking to move on to paid employment by providing support in job search, CVs and interview preparation. To develop a network of appropriate work placements by building contacts with local employment agencies and employers to ensure access to work for all workforce preparing to move on from FST.
Training – assisting when required, in delivering a variety of courses both in house and recognised qualifications to people with common mental health problems both workforce members and visiting trainees utilising the various technologies as they are developed.
Monitoring and reporting - complete, manage and provide regular, accurate, appropriate and timely reports to agreed deadlines in order to monitor progress.
Office duties – working with workforce members as colleagues ensuring that daily tasks are completed in a timely fashion.
To work in accordance within the limits and parameters as set out in FST’s policies and procedures, by the Board, Chief Executive, Deputy Chief Executive and other senior managers.
Perform other tasks as reasonably required according to the needs of the project and FST.
Person Specification
Qualifications and Experience
Essential
Experience of face to face customer service in an employment advice/support related post.
Experience of delivery of training within a workplace environment.
Experience of using digital technology e.g. social media and other platforms.
Experience of managing, recording and monitoring progression.
Experience of working independently, planning and prioritising own workload.
Desirable
Knowledge of the benefits system.
Current full driving licence.
Knowledge and Skills
Essential
Ability to effectively promote FST to referral agencies.
Ability to establish a network of employer contacts to facilitate work placements and employment opportunities.
Ability to motivate, support and enable people to develop.
Ability to work as part of a team in order to achieve overall objectives and goals.
Excellent presentation and interpersonal skills.
Excellent communication skills, written and spoken.
Excellent organisational and administrative skills.
Excellent knowledge of MS Word, Excel, email, Internet Explorer and Social Media.
Attitude
Essential
Willingness to learn new technologies.
Commitment to opposing discrimination and actively promoting equality of opportunity.
Understanding and commitment to the values, principles and approach of First Step Trust.
Commitment to Health & Safety at work.
The client requests no contact from agencies or media sales.