Service Administrator Jobs in London, Greater London
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
£41,200 (pro-rata) + 6% pension contribution
21 hours per week
Supported by our CEO, you'll be working with an ambitious and caring organisation that works hard to support refugees, asylum seekers and migrants. As a relatively small organisation we can be creative and nimble and always strive to work collaboratively. We are looking for a dedicated and passionate individual who can embed our new People strategy, taking our HR function to the next level.
For more information, please refer to the job pack. To apply, please complete our online application form which you can find on our website.
Deadline: 9am 24th June 2024
Interviews: Week commencing 1st July 2024
The client requests no contact from agencies or media sales.
Background to the role
Age UK East London are recruiting a Community Engagement Officer to join our growing Community Outreach team. We support hundreds of people a year to maintain their health and wellbeing, combat social isolation and digital inclusion through the varied activities and by signposting to relative local support services.
We support some of the most deprived communities in the UK, tackling poverty and health inequality while promoting independence and well-being.
Working in well networked and integrated systems you will make a key contribution to improving the lives of adults, their carers and the wider community.
Job description
Job Purpose
-
To provide a high-quality outreach support service that enables older adults with low level support needs to live independently within the community.
-
To a promote network services across the Boroughs to maximise their take-up.
-
To work closely with statutory and voluntary sector agencies to ensure appropriate services are accessed.
-
To ensure that service users have maximum choice and control over the planning and management of the service they receive, including initiating individual support plans and connecting them with culturally appropriate services.
Key Tasks
-
To signpost people to appropriate services as required through outreach sessions in the Hub, Satellite centres, GP practices and pharmacies.
-
To develop shared working practices across the service network.
-
To work closely with providers of similar services
-
To work to agreed individual, team, and organisational objectives.
-
To work with existing activity groups at the hub and satellite centres and support the setting up of activities where appropriate.
-
To ensure all contacts with service users are recorded appropriately and to maintain an adequate filing system.
-
To use word-processing software to produce own correspondence and reports in accordance with relevant policy on confidentiality and data protection.
-
To collect monitoring information to enable the service to be evaluated.
-
To provide support to services outside of normal working hours and occasionally attend sessions when required.
Administration
-
To ensure all relevant administration is organised and efficiently completed.
-
To assist co-ordinating service user client surveys/questionnaires as appropriate, collate feedback and evaluate the service provided.
-
To assist with the collection of data necessary to provide specific information needed for KPI’s and external requirements and outcomes.
-
To ensure all data is collected through AUKEL organisational customer relationship management data base systems.
Quality
-
To be familiar with and to implement Age UK East London’s policies and procedures.
-
Ensure that confidential data is managed within AGE UK’s policies and procedures.
General
-
To meet regularly with line manager for support, supervision, and appraisal.
-
To attend team and staff meetings, (and other meetings) as required.
-
To undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of Age UK East London.
-
To undertake all training required to fulfil the role.
-
To carry out the duties of the post in accordance with Age UK’s East London’s policies and procedures including EDI, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults.
Functional Links
-
The role reports to Caxton Hall Centre Manager
-
Close working relationship is required with the Community Outreach team, OPRG Project Officer and other relevant colleagues.
Person Specification
Experience
Essential
-
Experience of working on a one-to-one basis with marginalised groups
-
Experience of running group activities
-
Experience of keeping paper and electronic records and statistical data for monitoring purposes.
-
Experience of providing kind, inclusive and high quality customer service
Desirable
-
Qualified in Chair Based Exercises
Knowledge & Understanding
Essential
- Understanding of the impact of discrimination and disadvantage on the lives of people and ability to work in a trauma-informed manner.
-
Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their Carers.
Desirable
• Working knowledge of other Community Languages
Skills/Attributes
-
Intermediate IT skills
-
Can demonstrate AUKEL values (accountable, kind, flexible, inclusive, collaborative) in the way the service is delivered.
-
Commitment to learning and development and reflective practise.
-
People skills.
Additional Requirements
-
This post is subject to the relevant check through the Disclosure & Barring Service (DBS)
-
Flexibility in working hours to meet organisational needs.
The client requests no contact from agencies or media sales.
Summary
- Strive for Excellence
- Show Compassion
- Respect others
- Collaborate
- Act with Integrity
- Managing and prioritising communications, whether by phone, e-mail, letter or in person, enabling the sub-team to achieve their objectives while ensuring timely responses.
- Taking responsibility for dealing with and resolving enquiries.
- Receiving and greeting visitors.
- Arranging meetings, circulating agendas and other papers and taking minutes at meetings.
- Proactively supporting team members with research as required.
- Organising events and being present on site to liaise with events, hospitality and security staff to ensure their smooth running.
- Supporting the work of the Adviser for Theology and of the Faith and Order Commission.
- Carrying out research and preparing material as requested by the Adviser for Theology.
- Contributing to researching, drafting and editing material.
- Overseeing and coordinating all planning and preparation for meetings of the Faith and Order Commission and associated groups.
- Liaising closely with colleagues and communicating directly with members of those bodies as appropriate.
- Drafting reports and other documents needed for these meetings in cooperation with the Adviser for Theology, preparing agendas, distributing papers, taking minutes and ensuring follow-up.
- Liaising and working with Church House Publishing and other publishers regarding the publication of FAOC material
- Collaborating with the CofE digital team for the production of theology-related resources as appropriate.
- Arranging physical meetings and travel as required.
- Monitoring the work of other bodies, such as the Council for Christian Unity, to help identify areas of overlap and ensure ongoing collaboration, as well as with the Digital Team (relevant web pages on the Church of England site, social media and distribution of electronic and printed documents).
- Taking lead where appropriate and assisting with general administrative tasks within the team as required and helping to provide cover for colleagues when needed.
- Undertaking such other work as may reasonably be required.
- Excellent knowledge of Microsoft Office including MS Word, Outlook and and Excel.
- Ability to draft and prepare accurate correspondence, briefs, minutes and other material as required.
- A lively interest in theological questions.
- Alignment with the values and ethos of the Church of England.
- Experience of project administration
- Excellent communication skills, both verbal and written
- Excellent administration and organisational skills
- Data gathering and research skills
- Highly organised and methodical, with the ability to cope with complex priorities
- Strong collaborative teamwork skills and the ability to easily move between teams.
- Discreet and diplomatic
- A strong sense of responsibility that the work issued is of a consistently high standard, with fast response times
- Good judgement in understanding and dealing with urgent and complex matters across a wide range of issues and often on an international basis
- A self-starter, able to use initiative and good judgement
- Ability to work calmly under pressure and adapt to varying demands
- Ability to create and implement new processes and systems to improve efficiency.
- Education to a good standard, sufficient to command confidence among colleagues and stakeholders.
- We welcome applications from people with disabilities and can offer flexibility to accommodate many specific needs. However, the job involves close liaison with other staff and key stakeholders so regular attendance at the office base in London will be required for meetings etc which cannot be held online.
- An understanding of the Church of England's structures
- Experience of working with organisations in the voluntary sector
- Experience of organising events, including international residential events.
- Evidence of theological knowledge.
- A salary of £19,459 (FTE £38,918) per annum plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of salary.
- 25 days annual leave FTE (increasing to 30 days within 5 years) plus three additional days (pro-rata)
- Flexible working hours and location, with an expectation of just 1-2 days per week in our office in Westminster
- Structured induction programme and access to a range of development opportunities including apprenticeships
- Access to Occupational Health, and an Employee Assistance Programme
- Opportunity to the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies
The post holder will coordinate and provide information-based sexual health outreach services, testing and brief HIV prevention interventions in commercial venues and at events across London. Interventions will predominantly target people who may be at higher risk of HIV and STI acquisition, particularly amongst higher prevalence communities such as Gay, Bisexual and Men who have Sex with Men (GBMSM), Black African and Trans communities. This role will involve working within sex on premises venues frequented by GBMSM and would therefore be best suited to someone from that community. This position is only open to applicants who identify as male (Equality act 2010 Schedule 9 Part 1) as the role will involve working in male only venues.
Programme
The post holder will be a member of the GMI Partnership team, based at METRO, working closely with their counterparts at other GMI partner agencies (Positive East and Spectra). The partnership is the main provider of the London HIV Prevention Programme, a sexual health and HIV testing outreach programme for GBMSM, across the capital. The post holder will be responsible for liaising directly with other contract partners and being a main point of contact for various outreach venue providers. The worker will form part of the METRO HIV Domain and will support the overall HIV prevention services provided by the charity.
Salary: £30,000 PRO RATA £18,000 for 0.6FTE – 21 Hours per week
Contract length: 1 YEAR Fixed Term Contract
Location: Thames21’s main office at the Guildhall, City of London or at our Satellite Office in Bow; but we also offer hybrid working.
Responsible to: Head of HR
About Thames21:
Thames21 is an environmental charity putting healthy rivers at the heart of community life. Through environmental improvements, community engagement, education and advocacy we bring about effective and lasting change by working hand-in-hand with communities to deliver tangible and measurable improvements to our network of rivers.
Diversity at Thames21
Equity, Diversity and Inclusion at Thames21 is key to our success and as such we employ staff from a diverse range of backgrounds, this we feel is key in ensuring that everybody has an equal opportunity and is not treated differently or discriminated against because of their characteristics. We value the voices of our individual employees, and we strive to work in a collaborative, innovative balanced way. The postholder must actively support this.
Purpose of the job:
This newly created HR Officer position will support the Head of HR in a busy HR function potential for a busy charity. The role will concentrate on the operational and administrative aspects of HR and will also act as a first line support to staff but will also provide administrative support to the Operations Manager. There will also be an opportunity for the HR Officer to get involved in project and research work.
This a part-time role of three days which can be worked in number of ways with either three full days or with less hours across four days, but you will be required to work at least two days in the office.
Main duties and responsibilities:
· Be the first point of contact for general HR queries
· Oversee the HR and recruitment inbox
· Drafting contracts and offer letters
· Produce and place job adverts
· Coordinate and arrange interviews and book meeting rooms
· Manage onboarding documentation for new joiners
· Manage both incoming and outgoing reference requests
· Manage the DBS checks and Safeguarding training systems
· Conduct right to work checks prior to employment
· Work with the Head of HR to ensure HR policies are updated when required
· Updating the Thames21 Org Chart
· Communicate any employment law updates
· Carry out research and other projects as required by the Head of HR
· Manage and maintain the HRIS (Breathe HR)
· Manage and maintain HR files on SharePoint
· Research, source and book training for staff as and when required
· Support the Operations Manager with any Health & Safety administrative tasks as required
Other Duties
This job description cannot cover every issue or task that may arise within Thames21. At various times the post-holder will be directed to carry out other reasonable duties in support of other Thames21 activities that are consistent with those in this Job Description.
The client requests no contact from agencies or media sales.
Operations Director & Community Minister – Oasis Hub Waterloo
(a charity and church committed to community transformation)
Permanent, full-time post, 40 hours per week, inclusive of breaks
Salary: £44,320 per annum (Including London Weighting)
Oasis exists to create healthy thriving communities and reduce exclusion, through a holistic and Christ-centred approach to community development and social innovation. Our work is centred in local communities where we provide education; youth, children and families work; and community services.
We have an exciting opportunity to join Oasis Hub Waterloo, adding strategic leadership capacity to the Hub and holding the vision of Christ-centred community development, together with the Executive Director & Senior Minister.
We are looking to appoint an experienced, dynamic leader to work with the present Executive Director & Senior Minister on the leadership of Oasis Church Waterloo, on HR, team development and leadership, and on the Hub budget/finance strategy.
Alongside the Executive Director & Senior Minister, they will also have a focus on developing Oasis Church Waterloo, including developing and leading church services, nurturing discipleship, pastoral care, involving children and young people, and bringing creativity to our church activities. They will also have great interpersonal skills, be passionate about creating opportunity, will be entrepreneurial, innovative, and fully committed to the ethos, values and aims of Oasis.
What’s in it for you?
· A chance to work with a great team of passionate, supportive and holistically-minded advisors and community workers.
· The opportunity to make a real difference, materially improving people’s lives and impacting the local community.
· The chance to get involved in the wider life of Oasis Hub Waterloo, including community events and staff gatherings.
You will receive the support of a fantastic team of professionals in the community. As part of the package, Oasis offers:
· A pension scheme, currently offering 7% employer contribution.
· A generous holiday allowance.
· Flexible working where possible, with family friendly policies
Key responsibilities:
· Alongside the Executive Director & Senior Minister, providing strategic oversight and development of the community team and church.
· Operational management, including wider team systems, policies and procedures.
· Financial management.
· Risk management.
· Governance.
· Support the Executive Director & Senior Minister to lead the life of the congregation of Oasis Church Waterloo.
The successful post holder must have:
· Experience of leading community delivery.
· Experience of working for/being on the leadership team of a church.
· Experience of growing projects from the initial start-up phase through to maturity.
· Ability to act strategically and to be involved in direct delivery.
· Recent experience of working with young people and communities.
· Experience of strategic management within a school, statutory, voluntary or commercial organisation.
If you are interested in being part of this fantastic project and want to know more or for an application pack, please visit the Oasis Charity Jobs Website. We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. In accordance with Schedule 9 of the Equality Act 2010, there is a Genuine Occupational Requirement for the successful candidate to be a committed Christian, as you will be expected to lead in some church community activities as part of your role.
Completed applications should be returned by 9am Friday 31 May, 2024.
Interviews will take place in Waterloo on either Thursday 6th or Friday 7th June, 2024.
Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
Oasis supports Equal Opportunities. Registered Charity No. 1163889
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About Earlsfield Foodbank
At Earlsfield Foodbank, our mission is to create a profound and lasting impact on our community. We are an independent foodbank set up in 2013 and are part of the Independent Food Aid Network.
We are dedicated to providing essential support to those facing crisis, delivering foodbank sessions, offering wraparound services, and engaging our local community to promote our mission. In the next 12 months, we have ambitious plans to tackle some of the wider poverty indicators that lead people to need Foodbank support.
Earlsfield Foodbank is entering an exciting phase of development as we strive to make a positive impact in our community. As demand for the foodbank grows, we're looking for an experienced Operations Manager to join our team and be a catalyst for change.
Summary of Role
Work in collaboration with the Head of Service to manage and coordinate the day-to-day operations of the Foodbank. You will manage and support a team of volunteers, leading by example to ensure the Foodbank operates smoothly and the continuity of delivery standards within the guidelines of EFB policies and procedures.
The ideal candidate will have experience of working or volunteering in a Foodbank. They will be a strong leader and be hard-working, organised, collaborative and confident. They must be passionate about tackling poverty, deprivation and injustice and have a non-judgemental and positive attitude towards people who require support.
If you feel you have the required passion, energy and enthusiasm to help us bring an end to poverty and hunger, then you’re on your way to becoming part of something that will make a real difference to people’s lives.
To apply for the role please submit a CV and one-page Cover Letter.
Deadline for applications is 5pm on Monday 27 May 2024. Depending on the number of applications received, we may bring the closing date forward. We therefore encourage early applications.
The client requests no contact from agencies or media sales.
Location: Bromley by Bow
Contract Type: Permanent
Job Type: Full time, 35 hours per week
Salary: £43,430 per annum
Benefits: Competitive
Delivery Managers at the Centre are responsible for the strategic oversight and delivery in a core area of work, contributing to our ability to achieve our clients aim of enabling their community to thrive. Delivery Managers will ensure that they are delivering high quality, effective services in their particular core area, driven by the needs of the community, and contribute to their ability to clearly demonstrate their impact to all stakeholders through the implementation of robust impact management.
This role specifically has strategic oversight of the Employability, Enterprise and Learning service delivery area. This involves overseeing and ensuring cohesion between the several core delivery areas within the team to support community learning, employability and enterprise development opportunities.
This will involve overall operational and deliverable performance of the Employability, Enterprise and Learning (EEL) service delivery areas whilst focusing on monitoring the quality and impact of the service delivery area.
The role will develop, motivate, inspire and lead the team to work together to create and grow a service delivery area that encourages participants across the programs to achieve their goals and transform their lives through a variety of offers.
This role needs to promote a positive culture of collaboration, creativity and innovation across the organisation and with external stakeholders and lead the development of innovative, inspiring and viable service propositions.
Delivery Managers will play a key role in enabling us to achieve their strategic goals and contribute to developing the internal culture of the organisation, specifically driving forward their commitment to being a truly antiracist and inclusive organisation and creating space for honest conversations and feedback.
You may also have experience in the following: HR Administrator, HR Coordinator, Human Resources, CIPD, HR Process, HR Shared Services, HR Systems Learning and Development Administrator, Training Coordinator, Professional Development Coordinator, L&D Support Officer, Training and Development Assistant, Learning Programs Coordinator, Development Initiatives Coordinator, Talent Development Coordinator, Learning Operations Coordinator, Continuous Learning Coordinator, etc.
REF-213 989
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are looking for a dynamic and driven Business Development Manager who can spearhead our fundraising initiatives, lead the development of new projects and support organisational change to facilitate the growth of our services.
You will be part of the Senior Leadership Team, playing a pivotal role in shaping the future of our organisation to maximise the positive impact that we have on our member’s lives. Starting with a strong foundation to build upon, you will lead on fundraising activities and service development to support our exciting new strategy.
Bexley Mencap is a small and dynamic local charity focused exclusively on supporting people with a learning disability and their families. Our vision is that people with a learning disability are respected, valued and empowered to live life to the full.
This is an exciting time to join our organisation; we are entering into year 2 of an ambitious new strategy, have a range of new opportunities on the horizon and are actively expanding and developing the support and services that we provide.
About the role
As the Business Development Manager, you’ll be part of the Senior Leadership Team. You’ll do everything to make sure that we have the capacity and resources we need to deliver on our strategy and ensure that every person with a learning disability can live life to the full. You will play a pivotal role in driving the growth and sustainability of the organisation helping us to build upon our strong reputation and existing relationships.
This is an exciting time to join our team with a lot of opportunities to grow our existing services and develop new, flexible services which offer a range of options to members and carers. You will be central to supporting our team to adapt to new ways of working and evolving how we deliver change in the future. Depending on your success in the role there will be opportunity to extend the contract and/or number or hours at a later date.
About You
We are seeking a driven and determined candidate with proven experience in fundraising or business development ideally gained from the voluntary sector. Our ideal candidate has an enthusiastic attitude as well as experience in developing and growing services. We are looking for someone who aligns with our mission and we ask that all our staff live our organisation’s values and demonstrate them in their day-to-day work.
You will need to have excellent interpersonal and communication skills to enable you to build authentic relationships with members, donors, partners and commissioners. You will also need experience in leading change within an organisation, supporting our team on our journey of growth and sustainability.
You will need to be approachable, organised and have excellent communication skills with good IT skills to be able to excel in fundraising.
What we offer
We offer a range of benefits including discounts at local shops and restaurants (through a Blue Light Card), training and development opportunities and flexible working. We also offer 22 days holiday plus all English bank holidays as well as a variety of other leave such as volunteering days and enhanced carers leave.
Duties Include:
Fundraising and project development:
· Lead the implementation of Bexley Mencap’s Fundraising Strategy; reviewing existing fundraising strategies, identifying opportunities for development and introducing innovative strategies to achieve fundraising goals.
· Research and pursue new funding opportunities; including grants, legacies and social enterprise/earned income opportunities.
· Develop compelling cases for support, tailoring funding bids and applications accordingly
· Develop and maintain funding pipelines, providing reports to the Trustee Board
· Support and line manage part-time member of the team (may be required to support more staff if the role grows/adapts)
· Support the Chief Executive in extending and strengthening relationships with existing partners and developing new relationships
· Ensure all fundraising initiatives adhere to best practices, ethical guidelines and legislation
· Identify and evaluate opportunities for new projects and initiatives aligned with the mission and objectives of the organisation.
· Lead the development of project proposals, including conducting needs assessments, defining project scopes, and establishing timelines and budgets.
· Collaborate with internal teams and external partners to ensure successful project implementation and delivery.
Organisational Change and Growth:
· Work closely with the senior leadership team to identify areas for organisational growth and improvement.
· Champion initiatives aimed at enhancing organisational capacity, efficiency, and sustainability.
· Support change management processes to foster a culture of innovation and continuous improvement.
· Coach, motivate and guide staff and volunteers
Other:
· To be familiar with and work within the organisation and the service’s values policies and procedures, maintaining records and reports accordingly.
· To be a part of the Senior Leadership Team, supporting the wider team in the absence of other management.
· To attend and participate in team meetings, supervisions, appraisals and training as required
To support anti-discrimination policies and procedures and promote equality of opportunity at all times.
To provide support and opportunities to people with a learning disability and their families. We raise awareness and promote community understanding.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The role
As National Support Coordinator you will provide support to our members living with a rare neuromuscular condition, myasthenia, their families, and carers. You will work alongside three additional National Support Coordinators and a Benefits and Welfare Officer, ensuring our members receive the support they need, via telephone, zoom meetings and email.
We are looking for someone that is willing to work a Monday, Wednesday and Thursday. There may be the need to occasionally work during weekends and evenings and therefore there is a need to work flexibly when required. All evening and weekend work is agreed in advance.
Who are we looking for?
The successful candidate will have a minimum of 2 years’ experience of working within the charity/healthcare sectors or of a similar role.
A keen interest in or a knowledge/experience of charitable support provision is essential. We are a looking for an innovative self-starter to join our small national team of 15 staff. You must be an excellent communicator, with experience of using databases, ability to meet deadlines and work on your own initiative. if this sounds like you, we would love to hear from you.
Who are we?
Myaware is the only charity in the UK dedicated solely to the care and support of people affected by myasthenia.
We are working hard to raise awareness, as it is a little-unknown condition. We provide support for people with myasthenia and their families, whilst offering advice and tips for living with the illness.
We also fund the research that brings us closer to finding a cure as well as funding specialists nurses and advisors.
Members of myaware have full access to a wide range of support services and events including access to specialist benefits advise.
Myaware supports people with myasthenia and their families. We campaign for better medical services for people with myasthenia and work to inform medical professionals.
The myasthenia’s are a group of neuromuscular conditions. They are rare but also manageable and can affect anyone, regardless of age, gender, or nationality. Myasthenia gravis, ocular myasthenia, and Lambert-Eaton myasthenic syndrome are autoimmune conditions whereas congenital myasthenic syndrome is caused by an inherited genetic fault. It is thought that there are approximately 20,000 people currently living with myasthenia in the UK.
Benefits
- Generous holiday allowance
- Perkbox account (global benefits and rewards platform)
- Group Life Assurance after 6 months of service
- NEST workplace pension scheme
- Free inhouse staff benefits and welfare advice
- Investment in your personal and professional development
Candidates should submit their CV and covering letter.
PLEASE NOTE THIS POST MAY CLOSE EARLY IF WE FEEL WE HAVE ENOUGH SUITABLE APPLICANTS.
Only applicants that can work the requested hours and have submitted a tailored covering letter will be considered for this position.
The client requests no contact from agencies or media sales.
Senior Legacy and In Memory Fundraising Manager
An exciting opportunity has arisen within Sue Ryder for a Senior Legacy and In Memory Fundraising Manager to lead, manage and develop our Legacy and In Memory Strategies to deliver sustainable long-term income growth.
Sue Ryder has a dedicated focus on investing in our legacy giving and we are looking for a passionate and dynamic leader to take on this integral role within the organisation.
Reporting to the Head of High Value and Legacy Fundraising you will:
Key Responsibilities
• Manage the development, delivery and implementation of the Legacy Strategy to deliver sustainable long-term growth
• Lead the Legacy and In-Memory team to maximise Legacy & In-Memory income for Sue Ryder and ensure an excellent stewardship and supporter experience
• Be able to interpret and act on data insight and produce robust reports about legacy income and the legacy pipeline
• Work with colleagues to ensure excellent stewardship is followed through in the Charity’s administration of legacy gifts
• Take the lead on the annual planning budgets, forecasting and variance reporting on monthly management accounts for Legacy and In-Memory Giving
• Keep abreast of the latest trends and innovations in Legacy and In Memory Giving
• Plan and lead innovative marketing campaigns including using digital channels
• Lead and manage the promotion of Legacy & In Memory Giving, working closely with colleagues in the care centres and across the organisation to promote a Legacy culture and drive growth across the legacy pipeline
The successful applicant will bring:
• Extensive Legacy & In Memory fundraising experience with a minimum of two years at manager level
• A track record of delivering innovation in generating income from Legacies
• Experience of planning, implementing and monitoring large budgets to agreed deadlines
• Experience of leading, inspiring and empowering colleagues to promote legacies and deliver excellent results
• Excellent communication skills – written and oral with the proven ability to communicate with persuasion and credibility
• Excellent Marketing skills to deliver growth from consumer marketing across multiple mediums including digital
• Experience of managing and motivating advertising/marketing agencies to deliver exceptional results
• The ability to analyse data and produce detailed reporting on campaigns and performance
• A thorough understanding of the Legacy Administration process and ILM standards
It is essential you are educated to degree level or have direct sector experience of Legacy Fundraising at manager level for a minimum of two years.
Competitive Benefits Package
27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time), - Company pension scheme
EAP support scheme
Staff discount with thousands of retailers
Enhanced maternity, paternity and adoption pay
and lots more. Please visit our careers website for the full list.
Closing date: 23 May 2024
Interview date: TBC
We aim to give all candidates the opportunity to perform at their best during our recruitment process. Please let us know if you require any adjustments at any stage
If you want more than just a job, we want you. Join the team and be there when it matters.
Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.
Our client, a leading London University, is currently looking to recruit a full-time (35 hours per week) Senior Assessments and Faculty Liaison Officer. The post is to start as soon as possible and is a 1 year fixed-term contract. The post will be hybrid working of 1 day per week on site (Wednesday), and the rest remote.
Key responsibilities for this post will include:
- Collaborating with faculties and central teams to maintain accurate, up-to-date assessment records using the Student Records Management System (SITS)
- Importing student assessment data
- Liaising between faculties and central services to provide guidance on the university’s processes, procedures, and regulations
- Supporting the production and issue of all official university certificates and transcripts, and issue of all replacement certificates
- Managing the authentication of degree certificates and transcripts, and the HEDD (education verification) process
To be considered for this role you will have:
- Worked in a similar post previously, ideally from within a higher education setting
- Good working knowledge of the student management system SITS, and processes surrounding this, which can be from areas including: Programme Administration/Student Records/Assessments/Examinations.
- Excellent administrative skills
- Excellent IT skills, including MS Office suite of products and the ability to use bespoke systems
- Knowledge and understanding of GDPR practices regarding confidentiality of personal information
As this post is to start as soon as possible, preference will be for applications with immediate availability, or a short notice. If you are interested in finding out more information about this new opportunity, please register your interest and submit your CV by clicking 'apply now' below.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Communications and Marketing Executive
A unique opportunity to join a thriving charity committed to improving the wellbeing and quality of life of NHS patients and their families through the power of the shared cinema experience and the magic of film.
Location: Hybrid: Central London office and home-based
Terms: Three days per week, hybrid with a typical pattern of two days (specifically Tuesdays and Fridays) in the office, based at MediCinema HO London (there is some flexibility on office-based days although Tuesdays are essential) in the office, based at MediCinema HO London
Salary: Annual salary of £38,000 per annum depending on experience, pro-rata to reflect contractual hours
At MediCinema storytelling is a vital aspect of our Communications and Marketing. Working in collaboration with our Fundraising and Operations teams, your professional experience will directly help us in building an emotional connection to our cause, building trust, relatability, inspiring engagement and support. You will help us demonstrate our impact to our priority stakeholders and in continuing to give a voice to our beneficiaries and service users.
We are looking for relevant and demonstrable experience of building strong threads and narratives with clear understanding of digital communications and marketing in relation to the strategic direction of the charity, together with the fundraising needs.
Reporting to our Communications Director, the Communications and Marketing Executive will be responsible for contributing to and implementing effective strategies mainly across our social channels, to build profile and awareness and share the exceptional work and benefits delivered by MediCinema team. This exciting new role involves all aspects of the communications mix, provides a platform to get stuck into hands-on digital and traditional marketing work and will help to deliver compelling and consistent communications across our channels.
The key duties and responsibilities are:
· Communication Planning and Execution
· Content development
· Digital and Social Media Marketing
· Measurement of social media activity
If you can bring a combination of passion for wellbeing, film and the arts with proven experience in building comms content and digital and traditional marketing, we would love to hear from you.
Please send your CV and a covering letter telling us what appeals to you about this role and what makes you a strong candidate (no longer than one side of A4) .
Please note applications will be anonymised.
Start date: ASAP
MediCinema are an equal opportunities employer and an accredited Living Wage Foundation employer.
The client requests no contact from agencies or media sales.
The Royal Hospital Chelsea is the home of the Chelsea Pensioners. It has a rich history and provides supported accommodation, residential and nursing care for some 300 retired soldiers. An exciting opportunity has arisen at the Royal Hospital Chelsea where we are seeking an exceptional individual to join the Chelsea Pensioners Veterans’ Outreach (CPVO ) team in a new role as a Veterans’ Outreach Officer.
The CPVO programme is aimed at extending an offer to older service veterans, inviting them to engage with our In Pensioners and enjoy the sense of community and comradeship that is at the heart of the Chelsea Pensioner community. While most of our programme activity is centred on the Royal Hospital Chelsea estate in London, the programme seeks to expand in reach to other UK regions where there is a sizeable veteran population who might benefit from engagement with our team of Chelsea Pensioners, staff and volunteers. There are also plans to develop a digital offer.
The Veterans’ Outreach Officer will support the Head of Veterans’ Outreach in developing and managing the programme of activities encouraging engagement and social interaction between Chelsea Pensioners and other service veterans thereby helping to alleviate the social isolation and loneliness felt by many older veterans. Responsibilities will include promoting the programme within veterans' networks and finding innovative ways to connect with veterans; the management of themed events both at the Royal Hospital Chelsea and further afield as we seek to expand nationwide. The role also involves significant data collection and analysis to inform the strategy, evaluate delivery, and identify fundraising opportunities.
If you're enthusiastic, motivated, and eager to make a difference while working in a historic and rewarding environment, then we invite you to join our team.
About Us.
The ethos of the Royal Hospital is one that puts a premium on selflessness and companionship. Our values of nurturing belonging, respect individuals, encourage pride and enjoy life underpin that ethos. We are united in a shared purpose, living and working together and ensuring everyone has a place in our diverse social and military community.
The Royal Hospital Chelsea is dedicated to equality, diversity, and inclusion, where all backgrounds and abilities can reach their full potential. We pride ourselves on attracting a wide range of talent, removing potential barriers, and promoting equal opportunities. We know, the more varied and inclusive our teams are, the better our organisation will be for our community. We are a Disability Confident employer dedicated to hiring diverse talent and ensuring you are treated with respect throughout the recruitment process and upon joining our community.
Our selection process.
Should your application be successful you will be invited to a formal interview where you will be asked questions relating to your experiences and key requirements of the role. If you are successful after the interviews we will:
- Ask for references from those you have listed on your application form
- Check your right to live and work in the UK
- Check any declarations you have made on your application form
- Ask you to complete a medical form
- Carry out an Enhanced DBS application.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Job Purpose
-
To support the MYsocial manager by creating and facilitating an exciting calendar of online and live in-person events.
-
To create fun and welcoming events for members who may be struggling at the moment, to encourage members to participate and gain confidence at events.
-
Work with members in neighbourhoods to create local events they want.
-
To help members to feel part of a community, and that every member of MYsocial is seen as someone with something valuable to contribute.
-
To encourage members to engage with each other.
-
To ensure that members have a positive experience of MYsocial membership
Submit the cover letter answering the 4 questions requested in the Job Description:
1)Why do you want to join us at MYsocial? And why now?
2)Tell us why you think it’s important for a service such as MYsocial to exist.
3)Tell us what skills and experience you could bring to MYsocial and this role in particular.
4)How would you ensure we provide events to reflect the diversity of our members and Lambeth?
The client requests no contact from agencies or media sales.