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Hybrid working with regular travel to our London Bridge Office
What the job involves
As our Senior People Services Manager, you’ll lead the day-to-day heartbeat of People Services and make sure every colleague has a smooth, supportive and high-quality experience throughout their time with us.
You’ll be the person who keeps things running brilliantly: setting the pace for operational delivery, supporting managers with confidence, and making sure our processes are simple, clear and compliant – ensuring delivery through an experienced and high-performing People Services Team. You’ll work closely with People & Culture, Finance, IT and leaders across the charity to drive a consistent, joined up service that helps people do their best work.
This is a hands-on leadership role partnering with People & Culture leadership and peers to drive the People Strategy and foster a high-performance, inclusive culture. You’ll shape how we deliver People Services, spotting ways to improve, simplify and modernise what we do. You’ll lead a team covering critical activity relating to all stages of the employee lifecycle, from onboarding, contracts, HR systems and data, payroll oversight, policies and employee relations, and you’ll be the operational authority and escalation point for complex or high-risk issues.
Some of the work you and your team will be getting involved in includes:
- Leading and developing the People Services & Payroll team so they have clarity, support and space to thrive.
- Making sure onboarding, contracts, and offboarding all run smoothly and consistently, with a great colleague experience.
- Overseeing HR systems and data to maintain accuracy, insight and compliance.
- Working with People Experience & Communications colleagues to refresh and embed people policies in a way that feels simple and supportive and encourages co-creation.
- Coaching managers on inclusive, confident people leadership and helping them handle tricky issues with care and clarity.
- Taking the lead on complex employee relations cases, change processes or emerging risks, and ensuring we handle things fairly and consistently.
- Driving continuous improvement - whether that’s simplifying a workflow, introducing a digital tool, or building capability across the organisation.
- Providing operational insight to support strategy, planning, resourcing and decision-making at leadership level.
This is an influential role with real scope to strengthen how our People Services function supports the organisation every day.
What we want from you
We’re looking for someone who brings a blend of operational confidence, sound judgement, people leadership and a passion for improving how things work and who is comfortable and able to thrive in a fast-paced and reactive enabling function.
The ideal candidate will bring:
- Strong HR operations experience at a senior level, with CIPD Level 5 or equivalent knowledge.
- Expertise in employee relations, including handling complex or sensitive cases with fairness, clarity and confidence.
- Experience overseeing payroll operations and HR systems, with a practical understanding of data accuracy, GDPR and people metrics.
- A natural adaptability to changing priorities and an ability to build trust and influence across all levels - someone who can coach managers, support colleagues and work in partnership with senior leaders.
- A continuous improvement mindset: you enjoy simplifying processes, solving problems and creating clarity – and you naturally collaborate and take the team with you on journeys of change rather than imposing a singular view.
- Experience leading or developing a team, with a supportive, inclusive and empowering approach.
- Strong organisational skills - you can juggle priorities, manage workflow pressures and keep the team focused on what matters most.
- A balanced blend of empathy and pragmatism, with a confident, solution focused approach to decision-making.
- A genuine belief in the role People Services plays in creating a positive, high performing organisation.
You’ll thrive here if you enjoy improving systems, supporting people, leading a committed team and making day-to-day People services work brilliantly.
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.
We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.
How and where we work
Colleagues attend the office at least four days per month (pro rata for part-time colleagues) to collaborate, build relationships, and support projects and decision-making. You can choose where to work the rest of the time. Travel to the office is a commute, so we pay our own travel costs.
Additional in-person attendance will be required during your first few months for induction and training, to support you to learn the role and get to know colleagues.
We trust colleagues to work flexibly while balancing personal commitments with the needs of the charity, and we are committed to making reasonable adjustments for colleagues with a disability, neurodiversity, or a long-term physical or mental health condition.
How to Apply
Visit our Prostate Cancer UK Careers page to learn more about this role and the benefits we offer. On the vacancy advert, you’ll find everything you need to know about the role, how to apply, and what to include in your application.
You can also download a copy of the job description and access the link to our careers portal to submit your application.
Got a question? Please let us know if you have any accessibility requirements or questions – we’re here to help.
The closing date is Sunday 12 April 2026. Applications must be submitted by 23:45 UK time.
Interviews: By arrangement. We expect this recruitment campaign to have three interview stages:
· First Interviews (online): currently scheduled for the week of 20 April 2026.
· Meet the team (online): currently scheduled for the week of 27 April 2026
· Final interviews (in-person at our London Bridge office): currently scheduled for the week of 6 May 2026
Thank you!
Join The 180 Project at a pivotal moment of growth and transformation. As we scale our impact, expand our social enterprise, we are seeking a Head of Corporate Services to help shape our future.
This is a unique opportunity to combine strategic leadership with hands-on management. Working closely with the Chief Executive, you will strengthen our financial sustainability, build robust systems, and unlock new opportunities through partnerships and income generation. You will play a central role in ensuring the organisation is operationally strong, compliant, and ready to grow, enabling us to reach more people who need us most.
If you are a values-driven leader who thrives on both shaping strategy and making things happen day-to-day, this is a chance to be part of something meaningful and make a lasting impact.
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
MediCinema is a unique national, UK registered charity that improves the wellbeing and enriches the quality of life of NHS patients, their families and carers through the power of the shared cinema experience and the magic of film. We achieve this by building and running cinemas in hospitals and places of care equipped with space for beds, wheelchairs and medical equipment, and providing free films and activities for patients of all ages. Our services help to improve emotional, mental and physical health, reducing isolation, anxiety and stress, and increasing patient resilience to help them cope with what they’re going through.
Our purpose-built in-hospital cinemas are designed to accommodate patients in hospital beds and wheelchairs, on drips or with monitors. Patients are looked after by trained volunteers who accompany them to and from the cinemas, and by two nurses who are present at each inpatient screening. In addition to our regular inpatient screenings, we run Tailored Screenings for specific patient communities, working closely with the patients and clinical teams to co-design experiences that meet the specific needs of each group. We also routinely hold personal screenings for patients who are unable to mix with other patients, are receiving palliative care or are in other sensitive situations. We also run our varied Beyond the Big Screen programme that extends the impact of our services to outside the film screenings, including specially-designed MediCinema activity books, arts & crafts and special character or talent visits. Finally, through our long-standing strategic partnership with Disney, we also design and provide activities on wards and in the MediCinemas as part of our expansive and impactful ‘Moments that Matter’ (MTM) programme.
The Role
We are looking for a Cinema Manager to build and run our service based in Alder Hey Children’s Hospital. The post-holder will work closely with the part-time Deputy Cinema Manager, their team of nurses and volunteers, the hospital, and with central office operations team to prepare for and run successful film screenings each week.
We run a minimum of four regular inpatient screenings each week, including evenings and weekends. There is also a programme of additional Tailored and Personal screenings on top of these four regular inpatient screenings.
The role offers a unique, exciting and extremely rewarding opportunity for someone interested in a service delivery role at the heart of our charity, involving direct contact with the patients and families we support.
Main Tasks and Responsibilities
The role of the Cinema Manager is essential to ensure the effective and safe delivery of our service. The Cinema Manager is responsible for all operational aspects of the service. This includes ensuring screenings happen on schedule and as planned, recruiting and managing volunteers and nurses, and developing relationships with a variety of hospital staff and departments to ensure the service is widely promoted and utilised, and to work together on developing Tailored Screening groups and identifying candidates for Personal Screenings.
The position would be part of the larger cinema managers team (all of whom operate remotely at various hospital sites) and report to the National Cinema Manager who is based in our central office in London. This position would suit someone who is self-motivated, wants a varied and interesting role and has an interest in film, healthcare and helping to improve people’s wellbeing.
Service Delivery
- Deliver a programme of screenings each week as agreed according to the operating procedures of a MediCinema, including running and managing screenings on your own. Most screenings are held in the evenings so the role requires regular evening working.
- Be responsible for:
- Marketing the service throughout the hospital, organising collecting and returning patients, and for safety and care in the cinema itself.
- Taking responsibility for health and safety of patients coming to the cinema, and the safety and appearance of the cinema space itself.
- Preparing and operating the digital projection equipment for the screening, ensuring that films are screened to the highest technical standards at all times. Training and ongoing technical support will be provided for this.
- Ensuring that all operational, welfare and safeguarding policies set out by MediCinema are followed accordingly, and that consent forms are obtained for photographic or filmed records.
- Ensuring that all aspects of the operation comply with relevant health and safety legislation, and that areas where MediCinema might be in breach of such are dealt with immediately or brought to the attention of the appropriate authorities for rectification.
- Keeping accurate monitoring and operational records, including contacts and database updating as required
- Collate, analyse and report back on agreed metrics and KPI’s
- Support with arranging and running any special events and special screenings
- When required, arrange and run additional personal screenings for patients unable to attend regular screenings, plus special tailored screenings with particular hospital departments and patient groups.
- Manage the local development and roll out of different Tailored Screening patient groups, plus any other potential new type of screenings we embark on.
- Support the delivery of our ‘Beyond the Big Screen’ bedside services, including our Disney ‘Moments that Matter’ work.
- Line management of the Deputy Cinema Manager.
Nurse & Volunteer Management
- Build, manage and support the team of nurses and volunteers to assist in the duties outlined above and to ensure that screenings run safely and smoothly – this will include managing recruitment and creating monthly rotas.
- Work closely with Voluntary Services Department of the hospital about all the checks and training required for volunteers.
Marketing and Relationship Management
- Be proactive in marketing the service within the hospital, and building key relationships with hospital staff and our partner Alder Hey Children’s Charity.
- Develop and manage effective partnerships throughout the hospital and community.
- Represent the organisation effectively and compellingly at all times.
- Support the programming and development of the MediCinema as a centre for entertainment, being pro-active in developing a creative programme of sustainable events at each site. This could include supporter events, live performance and other relevant activities.
Administration and other duties
- Provide holiday or emergency screening cover when required.
- Manage the collection, loading and returning of films.
- Champion the work of MediCinema within the hospital and cinema environment, as well as confidently and positively representing MediCinema in all interactions and at any meetings and events, including supporter visits.
- Contribute to the strategic development of the Alder Hey MediCinema, operations and MediCinema as a wider organisation
- Communicate effectively with all team members, ensuring an inclusive and whole organisation approach
- Undertake other tasks, projects and duties as reasonably required.
MediCinema is a small team and staff members are expected to support each other and share cross-organisational work in addition to fulfilling individual responsibilities.
The Person
We are looking for a high energy, enthusiastic, self-motivated individual who is passionate about helping people and delivering impactful and effective services. They should be a warm, welcoming and positive person who can demonstrate the following skills and qualities:
- Strong organisational skills with excellent attention to detail.
- A proactive, resourceful, problem-solving approach.
- An ability to work both on their own and as part of a team.
- Experience in using IT and an ability to quickly learn and understand new systems and technology. Please note full training on ingesting films and running the projection equipment will be provided so direct projection experience, while beneficial, is not required.
- Prior people management responsibility.
- Excellent communication skills and an ability to caringly and openly relate to and build relationships with a wide variety of people.
- Flexibility and adaptability, and enjoyment of a working environment where no two days are the same.
- Demonstrate tact and sensitivity when dealing with people with a variety of needs and be aware of issues relating to confidentiality and safeguarding.
- Interest and evidence of prior experience in healthcare, wellbeing and/or film & cinema.
- A sense of humour and congenial demeanour to help patients and families feel at ease and enjoy their MediCinema experience.
Please note the role will require an Enhanced DBS check, which we will arrange.
If you have a passion for health, wellbeing, film and the arts, and are a driven, highly-organised, compassionate and enthusiastic individual, we would love to hear from you.
Please send your CV and a covering letter telling us what appeals to you about this role and what makes you a strong candidate (no longer than one side of A4). Please note applications will be anonymised.
Registered Charity
6 - 10
We provide cinema experiences inside hospitals to support the emotional, physical and mental health of NHS patients.
The client requests no contact from agencies or media sales.
Thank you!
Job Title:
Senior Legal Rights Team Manager
Department/Responsibility for:
Legal Rights Team
Line management of 3 employees
Reports To:
Director of Research and Support Services
Purpose of the Role:
Due to an ambitious strategy to increase our reach and revenue by 2027, and increasing demand for our legal services, we are ready to welcome an experienced Senior Legal Rights Team Manager to our Legal Rights Team.
We are looking for an experienced and organised individual to lead the delivery of our high-quality legal rights service, managing a team to ensure our services and support comply with regulatory obligations and remain up to date with the latest legal updates. This includes casework supervision within the team as well as managing your own caseload. The legal focus of the team’s work is within the health and social care field.
In addition, you will need to support the Director of Research and Support Services in managing our external relationships, evaluating and monitoring our service, devising and delivering training and supporting research and marketing activity. Additionally, you will use casework evidence to inform the Charity’s wider policy and advocacy strategies to achieve systematic change.
To be a success in this role, you should be an excellent communicator, proactive, flexible, highly organised and able to meet deadlines. This is a challenging but well-supported role, where you can make a large, career-defining impact for Cerebra and the children and families that we serve.
Key Areas of Responsibility:
1. Team Management and Supervision
- Provide effective, remote line management, support and performance management to direct reports to help them maximise their potential and effectiveness.
- Ensuring that knowledge, training and skills are maintained within the team, with a particular focus on legal knowledge and expertise.
- Conducting inductions, performance management and ensuring casework supervision.
- Provide practical and person-focused coaching support to the Legal Rights Team.
- Ensure there is a continual culture and focus on learning and development and wellbeing.
2. Culture & leadership
- Work to continue the development of a strong, person-centred, empathetic, supportive and inclusive culture at Cerebra.
- Build on excellent relationships between different teams and directorates for each other’s and Cerebra’s overall strategic goals and objectives
- Collaborate across departments to align partner activity with service delivery and communications.
- Contribute to strategic, organisational and cultural development.
- Champion innovation, growth mindset and learning from failure.
3. Legal Casework
- Oversee and supervise casework around health and social care legal entitlements.
- Manage referrals to the Legal Rights Service and triage new cases.
- Ensure that casework is managed in a timely, appropriate and compliant manner.
- Undertaking a personal caseload, including complex cases.
- Ensure all cases are handled in a timely manner - compliantly, effectively and ensuring quality standards are adhered to.
- Develop and maintain legal information products.
- Providing reports to the Director Group and Trustees where required on service performance, legal trends and key performance indicators.
- Use any common occurring problems that arise from the casework to feed into developing further research work into the area of health and social care.
4. Policy and Advocacy
- Utilise insights and data gathered from casework to identify systematic issues/updates and contribute to Cerebra’s policy and advocacy strategies.
- Collaboration and supporting the Senior Research, Policy and Influencing Manager to ensure insights and data trends identified from casework are appropriately actioned and communicated.
- Use knowledge, experience and legislative updates to influence wider policy changes.
5. General
- Monitor and evaluate the impact of the Legal Rights Team.
- Build and develop relationships with similar charities/organisations.
- Analyse trends in the area of health and social care law that can feed into future research projects.
- Develop and deliver Cerebra’s legal rights strategy, ensuring alignment with organisational goals and research priorities.
- Support collaboration across the different Cerebra teams.
- Experience using Client Relationship Management (CRM) systems or similar digital tools for recording and tracking work.
- Uphold Cerebra’s Data Protection Policy and all relevant confidentiality and safeguarding policies.
- Carry out any other reasonable duties in line with the needs of the team and organisation.
Please see attached job description for person specification.
The client requests no contact from agencies or media sales.
Thank you!
We are looking for a strategically minded and highly committed individual to lead our System Navigation Services. This person will be responsible for developing exceptional services to help people seeking sanctuary navigate the systems they are forced to exist in and delivering these in solidarity with those seeking sanctuary.These System Navigation Services - The Sanctuary, The Drop-In, The Sheffield Project for Refugee Integration and Growth (SPRING), and our Volunteering Team - are exciting, joyful, and powerful city-wide services that are developed alongside the community of people seeking sanctuary. They are both impressive in their current form and have so much potential for the right candidate to build and develop them further.
Alongside this work, we also expect a successful candidate will also have a deep understanding of systemic change, understand our unique role in that work, and understand how their role contributes to systemic change.
Ultimately, this is a position of leadership within a highly trusted and impactful organisation at the forefront of the movement for the rights of people seeking sanctuary. We are truly excited about bringing on someone to join us on the journey we are all on together – towards a city that is safe and welcoming for those seeking sanctuary. In a time when that vision seems to be receding from us, we believe this work is more important than ever.
The client requests no contact from agencies or media sales.
Thank you!
Technology operations enable our mission every day. As Stewardship serves more churches, charities, Christian workers and donors, expectations on our core technology foundations (devices, collaboration tools, identity, and underlying platforms) keep rising.
The Technology Operations Manager ensures those foundations are reliable, secure and simple to use by leading our End User Computing and Systems Administration teams to resolve issues quickly and keep platforms up to date, secure and reliable. The role strengthens our security posture and resilience by embedding practical controls and disciplined lifecycle management. When technology operations run well, every team can focus on serving the Kingdom - free from technology friction, confident that the systems they rely on will perform.
Occupational Requirement (OR)
As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:
· Active membership of local church congregation.
An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.
Registered Charity
51 - 100
We help Christians be the best stewards of the resources God gives them
The client requests no contact from agencies or media sales.
Thank you!
We are looking for an inspiring Support Services Manager to lead our supported housing schemes, ensuring high‑quality, person‑centred support for women and children across our services.
If you are passionate about transforming lives, improving service quality and leading dedicated teams — we’d love to hear from you.
About the Role
As Support Services Manager, you will:
Lead and develop high‑quality support services
- Provide operational leadership across supported housing schemes
- Ensure trauma‑informed, person‑centred support plans and risk assessments
- Monitor KPIs, contractual compliance and service performance
- Drive service improvement and co‑production with clients
Manage, motivate and develop staff
- Line manage Support Workers and Volunteers
- Ensure supervision, training and performance management
- Support recruitment and staff development across the region
- Build a strong, motivated and skilled team
Champion safeguarding & risk management
- Act as a safeguarding champion across supported housing
- Ensure robust risk assessments, incident reporting and GDPR‑compliant records
- Support staff to maintain the highest safeguarding standards
Ensure housing & compliance excellence
- Work closely with Estates teams to maintain safe, compliant accommodation
- Support quality improvements across physical properties and service delivery
Build impactful partnerships
- Liaise with local authorities, commissioners, health partners and referral agencies
- Represent Life at case conferences, multi‑agency meetings and contract reviews
- Identify and respond to new referral opportunities
Drive quality, governance & reporting
- Produce performance reports and maintain audit readiness
- Support strategic growth and contribute to the department’s business plan
- Promote Life Charity within local communities and public forums
Manage budgets & resources
- Monitor expenditure and support resource planning
- Support with funding bids and service redesign
- Work with finance teams to ensure clients receive appropriate financial support
We’d love to hear from you if you have:
Essential experience & skills
- Experience managing or delivering support and/or care services
- Understanding of supported housing and estates management
- Strong knowledge of support planning, risk assessment and safeguarding
- Excellent communication skills with the ability to engage at all levels
- Strong organisational, leadership and problem‑solving abilities
- Ability to work independently, handle pressure and prioritise workloads
- Commitment to equality, diversity and inclusion
- Full UK driving licence
Desirable
- Relevant housing qualification (e.g., CIH Level 4)
- Experience working in a charity environment
- Experience in troubleshooting or service improvement roles
- Good strategic awareness
About Life:
Life is a national pregnancy support charity that helps over 60,000 people a year. Through our services, we help people – whoever they are – to meet pregnancy or pregnancy loss with courage and dignity so they can flourish.
Our services include:
- Supported housing and community support
- Counselling and skilled listening
- Free pregnancy tests and baby supplies
Our values :
All our work is underpinned by the following universal human values:
- Humanity – All people are special and equal
- Solidarity – We’re with you and for you
- Community – We’re better together
- Charity – Doing good for one another
- Common good – Building a better world
Information about the role:
For further information, please see the attached job description.
Salary: £34,000 per annum
Hours: 35 hours per week over 5 days
Location: Home Based with Extensive Travel across the Midlands and South East England
Benefits:
At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:
- Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours)
- Birthday Leave (applicable after 1 years service)
- Additional annual leave for long term service
- Company Pension Scheme
- Signed member of the Menopause Workplace Pledge
Safeguarding and Equality:
Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.
We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.
All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.
The client requests no contact from agencies or media sales.
Thank you!
The Operations Manager leads the day-to-day management of the office and administration team, oversees organisational operational and administrative systems, and acts as the key point of contact for all operational matters. They work collaboratively with the leadership team to develop, implement, evaluate and improve organisational operational policies and procedures, ensuring legal compliance, ethical working, effective service coordination and high standard client, staff, partner and stakeholder experience. They line manage the operations and administrative staff, recruit and manage volunteers and the volunteering service and coordinate trainers and the training service. At KSAAS, the operations lead is supported directly by the CEO, Head of ISVA Services & Head of Therapeutic Services and indirectly by the Board of Trustees.
Kent Sexual Assault & Abuse Service is a feminist organisation that firmly believes that sexual violence against women and girls arises from the patriarchal social structure in our society. We believe this social structure causes and propagates gender inequality and that sexual violence is one tool that is used to control women and girls as part of this social dynamic. We recognise the sexual violence affects people of al genders and provides a safe space for all survivors of sexual violence across Kent & Medway, where they can access the high-quality trauma-informed specialist practical and therapeutic support they need to recover from the impact of sexual violence and rebuild their lives.
The client requests no contact from agencies or media sales.
Thank you!
Do you want to support people with mental health issues in a moment of crisis? Are you calm, non-judgemental and able to work effectively with people experiencing distress?
If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.
Service Manager – Nightlight Crisis Services
Reference: 346
Salary: £41,000 - £42,000 per annum
Hours: Full time, 37.5 hours per week (Flexibility of outside of 9-5 required)
Contract: Permanent
Working base: Watford Wellbeing Centre or Hemel Crisis House – can be negotiated
Reports to: Director of Crisis, Counselling and Children & Young People
About the Nightlight Crisis Service
Hertfordshire Mind Network (HMN) has been delivering Nightlight, part of Hertfordshire’s crisis alternatives pathway, for the last 8 years. We are proud to provide urgent support, crisis intervention and emotional support to people experiencing a mental health crisis in Hertfordshire as an alternative to statutory pathways. We provide support to adults across Hertfordshire 7 days a week, 365 days a year through our Helpline, Crisis Cafes and 24/7 Crisis House.
We aim to provide a safe space for people in crisis to talk and feel supported, be listened to without judgement, access relevant support with problem solving and facilitate access to external services when necessary.
As a senior member of our diverse team, you will work closely with service users in crisis by using a person-centred approach to ensure that each individual is supported with dignity and respect. By honouring the individual experience of each service user, we are able to respect their autonomy as well as encourage and facilitate positive steps towards management of crisis and recovery.
About the Role
As a member of the HMN Senior Management Team (SMT) and the Service Manager for our Crisis provision across Hertfordshire (Nightlight), you will be leading the total provision of our 24/7 365 week Crisis House, Daylight, Helpline and Crisis Cafés. You will also oversee our A&E Liaison Project, supporting staff operating in A&E to divert individuals into community crisis provision.
You will ensure the provision is safe, effective and person centered; be accountable for achieving KPI’s, data reporting to Commissioners and the wider SMT & CEO, and develop the service using evidence based data, strategic thought & planning.
The objectives of HMN’s Nightlight Crisis provision is:
- To improve the mental and emotional wellbeing of people experiencing a mental health crisis in Hertfordshire.
- To provide 24/7 365 support for individuals experiencing a mental health crisis.
- To increase early access to help for people experiencing a mental health crisis in Hertfordshire, by providing a clear and effective pathway to other services provided by HMN and other third sector and statutory providers.
- To remain a source of independent support for all service users.
- To provide an alternative pathway to people in distress and crisis to support better outcomes and reduce the demand on statutory crisis services and emergency services.
We offer:
- Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
- An additional day of leave each year for your birthday following completion of probation period.
- Ongoing training relevant to your role.
- An Employee Assistance Programme.
- Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
Being able to drive and having access to your own vehicle is essential for this role.
Closing date for receipt of applications is Sunday 19th April 2026.
Interviews to be held on Tuesday 28th April 2026 at our Watford Wellbeing Centre
N.B. Please quote reference number 346 when completing your application for this role.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.
No agencies please.
Thank you!
New Horizon Youth Centre (NHYC) is commissioned by London’s Violence Reduction Unit (VRU) as part of an Alliance with Safer London, St Giles Trust and the VRU to deliver on their Violence and Exploitation Support Services (VESS). The commission has been running since June 2024. The Services Manager is the key NHYC operational lead for the Alliance, sitting as part of our wider Youth Justice team.
You will be responsible for ensuring successful delivery of the commission and fulfilment of objectives agreed with Alliance partners. You should be passionate about supporting children and young people impacted by violence and exploitation, have a solid understanding of housing options for young people, and possess excellent partnership management skills.
JOB OBJECTIVES
The key objectives of the post are:
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To lead on the operational delivery of our new VESS Alliance contract.
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To work with the Head of Services to ensure delivery of housing focused casework to young people impacted by violence and exploitation who are referred via the Alliance front door.
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To support the management and development of a team of housing caseworkers
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To ensure the successful working of the VESS Alliance partnership, with Safer London, St Giles Trust and the VRU, and other subcontracted partners.
Key details
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Contract type and hours: Full-Time, Permanent
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Salary: £37,024 - £41,600
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Location: New Horizon Youth Centre, 68 Chalton Street, London, NW1 1JR
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Application deadline: 9am, 21st April 2026
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How to apply: complete our application form below, submit your CV and write a 2 page cover letter/supporting statement. Please don't include your name or address in your CV or cover letter.
The client requests no contact from agencies or media sales.
Thank you!
About Woman's Trust
The charity was established in 1996 to meet the gap in specialist mental health services. Woman’s Trust is led by and for women and aims to ensure that women affected by domestic abuse can live a life free from further harm and abuse. Our approach is trauma-informed and person-centred, empowering survivors on their journey to recovery from the trauma. We are committed to a positive, inclusive and equitable environment for our staff, service users and volunteers.
Alongside delivering our existing 1-1 counselling, self-development workshops and therapeutic support groups for women who have experienced domestic abuse, we are focused on developing our innovative mental health services for young women and girls, delivering new peer-led support groups and providing therapeutic groups to children and their mothers. We are also committed to developing further awarenessraising workshops and training for professionals, building on our research and policy to improve systems nationally.
About the role
This is a dynamic, strategic role and the successful candidate will exercise PersonCentred clinical responsibility for Woman’s Trust (WT), counselling, groupwork and other therapeutic services.
Reporting to the CEO, this role will oversee the day-to-day delivery of seamless, highquality service across all of our client-facing provisions. The post holder will support the CEO to ensure the future development of WT by leading the frontline staff team in the provision of high-quality, relevant and safe services to survivors of violence and abuse in line with WT’s aims and principles.
The Head of Therapeutic Services, a member of the Senior Leadership Team, will work closely with colleagues across WT, to plan and implement quality improvement plans in order to deliver outstanding services in an efficient and cost-effective manner. This role will deputise for the CEO when necessary.
Working with key stakeholders to ensure that WT counselling services are delivered to a high professional standard, in accordance with the BACP Ethical Framework and the Person-Centred approach.
Leading on the development of new opportunities for the enhancement and expansion of WT counselling services, on the clinical representation of WT services to external bodies and involvement in campaigning for the improvement of services for women experiencing DA, and to be the safeguarding lead for WT.
Hours: Full-time, 35 hours per week.
Contract: Fixed term as dependant on funding.
Start date: ASAP.
Location: Woman’s Trust premises including co-location with statutory partners and community partnership locations.
For further information and to apply, please visit our website.
Please note, CVs and cover letters should be sent in Word format.
Closing date: 8th April 2026.
Interviews: w/c 13th April 2026.
This post is open to female applicants only, in line with the Equality Act 100 pursuant to Schedule, 9 Part 1 applies. We particularly welcome applications from women from black and minoritised, and disability communities.
An enhanced DBS clearance is required for this role. Police vetting Clearance may also be required.
Thank you!
We are a national charity that matches people who need free legal help with barristers who are willing to donate their time and expertise for those who cannot obtain legal aid and cannot afford to pay. We believe that fair and equal access to justice is the foundation of our society, and the quality of your legal representation shouldn’t depend on the depth of your pockets, but the merits of your case.
We are the only pro bono charity to provide access to legal assistance in all areas of law, in all courts and tribunals across England and Wales. We exist because committed barristers care about access to justice for everyone. We have been facilitating free legal help since 1996 and have grown into a thriving organisation, working with almost 4,500 volunteer barristers. Our staff team comprises 23 staff and we have 13 trustees on our Board, which is chaired by Sharif Shivji KC.
Qualifications
Experience of Court processes or a law qualification.
Job description
Management of Casework Function
· Manage the day-to-day delivery of the casework service, ensuring cases are progressed efficiently and to a high standard.
· Directly line-manage the casework team, providing supervision, guidance, and support.
· Lead on induction, training, and ongoing development of caseworkers with the support of the Head of Operations.
· Oversee case allocation and workload management to ensure fair distribution and timely progression of cases.
· Provide advice and support on complex or sensitive cases and assist the team in resolving challenging situations.
Performance and Quality Management
· Oversee the production of casework statistics and reporting.
· Together with the Director of Casework, track and analyse casework metrics to assess performance against agreed casework KPIs to identify areas for improvement.
· Monitor the quality and consistency of casework decisions and outputs.
· Support the Director of Casework in responding to and resolving complaints.
Service Development
· Monitor workflow and identify opportunities to improve systems, processes, and service delivery.
· Support the implementation of new processes, systems, and digital tools as relevant to the Casework function introduced by the Organisation.
· Contribute to the development of best practice and consistent standards across the casework team.
Stakeholder Engagement
· Reporting to the Director of Casework, and working in collaboration with the Engagement Manager, grow Advocate’s reach through regional expansion strategies
· Support the Casework team to develop and embed streamlined referral pathways with frontline legal advice agencies
· Support the delivery of external stakeholder engagement strategies led by the Director of Casework.
· Maintain relationships with the Bar through casework and relevant events
General
· Undertake any other duties as reasonably requested by the Director of Casework or CEO.
Registered Charity
21 - 50
Our vision is of access to justice for all. We help provide free specialist legal services, including advice and advocacy, from barristers.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Avicenna Foundation
Avicenna Foundation is a pioneering leadership development organisation dedicated to empowering the next generation of British Muslim leaders. Our vision is a society where the full potential of the British Muslim community is unlocked, enriching the UK’s social, cultural, and economic fabric and inspiring global progress.
We run the most comprehensive scholarship and leadership development programme for young British Muslims in the UK. Our approach combines academic support, mentorship, emotional and spiritual development, and real-world exposure to create ethical, confident, and visionary leaders. Grounded in our core values; Hikmah (Wisdom), Akhlaq (Ethical Character), Ithar (Altruism), Khidmah (Service), and Ihsan (Excellence) - we aim to deliver a lasting impact on communities and society as a whole.
Role Purpose
The Programme Manager will be the operational anchor of the Foundation, playing a key leadership role in ensuring that every part of the organisation functions effectively and aligns with our strategic direction. Reporting directly to the CEO, you will oversee day-to-day operations, implement systems that drive impact and sustainability, and manage key relationships that are vital to our success.
The Programme Manager will serve as the organisational engine of the Foundation - designing, optimising, and scaling the systems that power our mission. You will lead operational excellence across the organisation, architecting clear processes, building robust SOPs, and ensuring that our programmes and internal functions can scale sustainably as we grow.
This role is ideal for someone who thrives in a builder environment; combining strategic insight with operational rigour to turn vision into repeatable, high-performing systems.
You will help shape the future of Avicenna, ensuring that our flagship Scholarship Programme continues to deliver excellence while we expand our reach, deepen our impact, and uphold the integrity of our mission and values.
The Right Fit
This role is ideally suited for someone who combines sharp operational acumen with a bold sense of purpose and ambition. As a growing organisation in its early stages, Avicenna Foundation is fast-paced and evolving - an environment that will challenge and stretch you. We are looking for someone with commitment, drive, and resilience; someone who brings both the right attitude and aptitude to lead through complexity and uncertainty.
You must be comfortable taking initiative, building systems from the ground up, and working across multiple priorities. In return, this role offers a rare and exciting opportunity to catalyse your career, helping build a pioneering organisation from the inside out and leaving a lasting mark on a movement for change.
We are looking for someone who brings a builder’s mindset - energised by designing structure from scratch, refining operational workflows, and implementing scalable systems.
You will excel here if you are proactive, solutions-driven, motivated by continuous improvement, and confident leading teams through change. If you enjoy creating clarity, building SOPs, and establishing high-performing operational environments, you will thrive in this role.
Key Responsibilities
- Lead and manage all internal operations including programme delivery and organisational development in coordination with colleagues across HR, IT, and finance teams.
- Work closely with the CEO to implement the strategic vision and translate it into effective plans and operations, serving as a key spokesperson for the organisation when required.
- Support the delivery and growth of the Avicenna Scholarship Programme, ensuring excellence in participant experience, programme execution, and outcomes.
- Build and manage a high-performing team culture grounded in ethical leadership, compassion, and excellence.
- Lead on operational risk management, governance, and legal compliance.
- Monitor and report on impact, outcomes, and organisational health metrics.
- Develop relationships with partners, funders, mentors, and other stakeholders to strengthen the Foundation’s ecosystem.
Person Specification
Essential:
- Proven experience in a senior operational or general management role, preferably within the nonprofit, education, or youth development sectors.
- Deep personal alignment with the values and vision of Avicenna Foundation.
- High levels of drive, resilience, and self-motivation.
- Strong strategic, analytical, and operational leadership skills.
- Experience overseeing budgets, organisational development, and team management.
- Excellent project management and problem-solving abilities.
- Strong communication and interpersonal skills; able to build trust and motivate diverse stakeholders.
- Adaptability and initiative, especially in a start-up or fast-growth context.
Desirable:
- Experience with leadership development or educational programmes.
- Familiarity with Zakat principles, British Muslim community contexts, or Islamic leadership values.
- Understanding of programme impact evaluation and reporting.
The client requests no contact from agencies or media sales.
Thank you!
SALARY & HOURS OF WORK
Full Time - 3 days a week (22.5 hours)
Salary - Gross £27,500 actual salary £16,500 per annum
Term - Permanent
Annual Leave - FTE entitlement is 23 days pro rata plus public and bank holidays
Pension: Workplace pension contributions of 5% per month will be paid by NUM.
About NUMbrella Lane: NUMbrella Lane (NBL) is one of few sex worker-led services in Scotland. It has been operating since 2022 after National Ugly Mugs (NUM) took over aspects of the programming from the charity that ran Umbrella Lane. Since then, the project has evolved to provide in-person health and wellbeing support to Scotland-based sex workers and host events and outings within the community with a focus on community connectivity, reducing isolation and addressing root causes of interpersonal and intersectional violence.
Role Summary: The main purpose of the Vocational Support Delivery and Development Assistant is to provide trauma-informed, non-judgemental vocational support to sex workers in Scotland. Support members to access tools, resources and pathways to income stability, career development and community-based opportunities.
Key Responsibilities:
- Deliver 1:1 and group-based vocational support (CVs, learning pathways, financial literacy) in person and online
- Facilitate workshops and peer-led sessions
- Run regular in person drop in sessions, responding to community needs
- Connect members with suitable training, employment, or educational opportunities.
- Assist with developing bespoke tools and resources in response to feedback
- Capture member progress via NUM’s evaluation frameworks and build a case study library
- Contribute to cross-team collaboration (casework, mental health, drop-ins) and promote services to members
- Contribute to the day to day running of NUMBrella Lane, which may look different week to week
Base & logistics: Activities are delivered UK-wide via a digital platform, remote services, and in-person hubs. NUM delivers its services UK-wide through a combination of digital resources, remote services and in-person hubs, including NUMbrella Lane in Glasgow. Staff work on a hybrid basis, with the balance of home and location based working based on business needs .This role is primarily in person at our Glasgow venue, with occasional travel possible for meetings, events, and outreach. There is some flexibility for working from home on tasks for which a physical presence in the Glasgow base is not required.
Essential Skills and Experience:
- Ability to engage in a confident and empathetic manner with community members facing barriers to accessing mainstream services and employment
- Facilitation of groups in person and online, including speaking, presenting, leading discussions, requesting feedback, distributing digital and physical resources, and upholding a value-led safer space
- Ability to work in a team and collaborate with colleagues on shared projects
- Willingness to switch tasks according to priority, and to undertake a range of logistical, administrative and practical activities to contribute to the day to day running of the services
- An understanding of and alignment with NUM’s core values
- A commitment to learning and personal skill development
- Fluent spoken and written English
- Proficiency in the use of digital platforms such as Zoom, Google Suite, Canva, and Slack
You may have developed these skills through employment, self employment, volunteering, education, or community activism. Not having experience in traditional mainstream employment should not discourage you from applying for this role.
If you are passionate about NUM’s mission to ‘end all forms of violence against sex workers’ by providing high quality health and wellbeing services to sex workers in Scotland, and you would like to be part of leading change within a passionate work environment, we would love for you to join our team.
Please see the attached Job Description & Person Specification document for full job details.
Applications close on 27th April 2026 at 5pm BST.
You can apply via Charity Jobs or by sending an email to admin[at]nationaluglymugs[dot]org with your name and ‘VSS Assistant’ in the subject line.
Please include a CV (max 3 pages) and a letter (max 2 pages) describing your suitability for the role. The letter should address the points in the ‘Skills and Experience’ section of this posting.
Please also include two references (including your most recent employer or any organisations you currently or have recently volunteered for) and an indication of when they can be contacted. Please note: We will not contact your referees until after an offer is made.
We will let you know by 1st May if you have been selected for an interview.
The client requests no contact from agencies or media sales.
Thank you!
Location: Camden (Head Office)/Hybrid (with travel to services as required)
Salary: £34,218 - £36,977 per annum
(Please note that applicants are usually appointed at the bottom of the relevant band based on fairness and our pay scales)
Hours: 37.5 hours per week
Contract: Permanent
Closing Date: Monday 13th April 2026
Closing Time: 00:00am
Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as a Volunteer and Service User Involvement Coordinator at Solace Women's Aid.
You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.
Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.
About the Service
Service User Involvement and Volunteering are a key part of our 5 year strategy, and we are looking for a Volunteer & Service User Involvement Coordinator to ensure the views of service users, volunteers and women with lived experience of VAWG inform and support the development and delivery of services, operations, and ongoing strategy.
About the Role
Key responsibilities of the Volunteer and Service User Involvement Coordinator are:
- Implement and report on progress for both the Volunteering & Service User Involvement strategies.
- Work in partnership across other Solace’s departments, specifically with services.
- Promote the value of both service user and volunteers’ engagement across the organisation including supporting the Shadow Board and all existing volunteers and those in the onboarding process.
- Engage and collaborate with staff and service users to increase the range of service user involvement opportunities available.
- Engage and collaborate with staff to ensure services’ needs are reflected accurately in the recruitment of volunteers.
- Network locally and nationally to share and implement best practise and partnership initiatives.
- Train and support service users to be involved in influencing opportunities.
- Train and support volunteers to be involved in influencing opportunities and where relevant support them to gain employment within the organisation.
- Coordinating and disseminating both the annual service user and volunteering surveys.
About You
The ideal candidate will be motivated, pro-active and supportive, with a strong commitment to person-centred work, volunteering and service user involvement, you will also need to bring with you the following skills and experience:
- Effectively involving service users and improving services and/or influencing decision makers
- Working collaboratively with staff and managers to improve their involvement and co-production practice
- Working collaboratively with services to establish need and recruit volunteers accordingly.
- Thorough understanding of and a passion for coproduction and the benefits it brings
- Excellent communication skills and ability to engage with a range of individuals in a variety of settings
- Experience of developing and implementing strategies, policies and or processes collaboratively with colleagues
We understand that you may not have all the knowledge, experience, and skills mentioned in the Job Profile Document. However, your interpersonal skills, passion to have a positive impact, commitment to our purpose, and ability to learn quickly and collaborate effectively will be equally important.
What we can offer you
We provide a comprehensive benefits package to all our employees, including:
- Flexible working
- Focus on learning and development (internal career progression and training)
- Generous holiday entitlement
- Employer pension contribution
- Family-friendly leave and enhanced maternity pay
- Access to Inclusion Networks
- Daily clinical debriefing
- Employee Assistance Programme providing free 24/7 support and advice
- Employee Benefits Platform offering staff discounts, benefits and savings
- Flow & Restore yoga classes
- Meditation sessions
- Cycle to Work Scheme
How to apply
When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:
- Values, Behaviours & Competencies
- Knowledge, Experience and Skills
Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.
We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.
This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.
As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.
No agencies.
The client requests no contact from agencies or media sales.