Service manager jobs in bermondsey, greater london
About Shooting Star Children’s Hospices
We have an exciting opportunity for an experienced Events Manager to join our Care Team at Shooting Star Children’s Hospices.
Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or whose child has died. Rated ‘Outstanding’ by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.
Our Care Events Team provide an extensive programme of groups and events for the 800 life-limited children, their families and bereaved families. There are themed family events, social groups for siblings of different ages, pamper days for mums, counselling groups, bereavement café, memorial days and many festive events such as ice-skating at Hampton Court. Taking place at our hospices and in the communities we serve, there are 5-6 events each week, offering important opportunities for families to make memories together.
About the role
The Care Events Manager is responsible for the delivery and oversight of the annual programme of events. The Care Event Manager leads the Care Events Team, including an Events Assistant, Events Management Intern, Counsellor and care events volunteers, and working with family support workers, children’s therapists and counsellors to deliver an incredible programme of creative and inclusive experiences. The Care Events Manager works alongside the Lead Therapist and Lead Counsellor to ensure that family support at Shooting Star Children’s Hospices is everything the children and families need it to be.
At a weekly meeting, the team are made aware of children and family members who are struggling and think together about where they might benefit from the opportunity to spend time with others who share similar experiences or receive group therapy. Utilising professional events management skills, each event is planned meticulously to be a safe and inviting space. Providing this opportunity for families is integral to their mental wellbeing.
About you
This role requires an individual with professional events management experience, with a proven track record of executing high-profile and bespoke events. The individual should have skills in marketing, events administration and able to create events for families from diverse backgrounds. Excellent project management skills are required to keep the fast-paced programme on track, alongside diligence in health and safety. Leadership and management expertise enable the team to thrive, so that we can provide outstanding support to families. The Care Events Manager should be a compassionate and caring individual, sensitive to the needs of families at Shooting Star, with the emotional resilience to work with families who are experiencing grief and trauma. This is a unique opportunity for an events manager to utilise their skillset to make a huge difference to the families that we support.
Once or twice a month the Care Events Manager is expected to work on a Saturday or Sunday (time is given back during the week).
Please see the attached job description for more information about this opportunity.
What we offer
In return you will receive a competitive salary along with a range of benefits, which include:
Pension scheme
• NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions
Annual leave
• 27 days plus Bank Holidays rising with length of service
• 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service
Contractual benefits
• Generous sick pay scheme
• Enhanced maternity, adoption, and paternity leave pay
• Flexible working arrangements
• Death in service benefits
• Reimbursed professional membership fees
• Eye care
• Employee referral scheme
• Blue Light discount card
Health and wellbeing
• Employee Assistance Programme
• Occupational Health
• Mindfulness sessions
• Cycle to work scheme
• Mental Health First Aiders
• Nutritionally balanced meals at Christopher’s (free for employees) and free fruit at our Hampton site
Safeguarding
We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Also, we are committed to equal opportunities and consider all applicants to be in line with the Rehabilitation of Offenders Act 1974. Employment is subject to receipt of satisfactory references and a DBS check.
In addition, an enhanced disclosure will be required for this role. Our recruitment checks, induction and ongoing support and supervision reflect our commitment to safeguarding the families we support and consider all applicants in line with the Rehabilitation of Offender Act 1974.
Equality, diversity and inclusion
Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.
We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.
To apply please complete our online application and send a statement outlining how your skills and experience meets the criteria set out in the person specification.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an experienced leader with a passion for healthcare, excellence and client-centred service? MSI Reproductive Choices UK is seeking a Regional General Manager to lead our South London region ensuring the delivery of safe, sustainable, and high-quality reproductive health services.
Location: South London
Hours: 37.5 hours, Monday to Friday
Contract type: Permanent
Salary: £51,078.01 - £56,441.20 (depending on experience and skills)
About the Role
As Regional General Manager, you will:
- Lead and inspire multidisciplinary teams across Treatment Centres.
- Ensure compliance with CQC and regulatory standards as the Registered Manager and Controlled Drugs Accountable Officer.
- Drive continuous improvement in client safety, experience, and operational sustainability.
- Develop and implement strategic plans aligned with organisational goals.
- Champion a culture of inclusion, innovation, and excellence.
- Provide clear, supportive leadership that encourages development, accountability, and innovation.
Key Responsibilities
- A people-first leadership style that inspires, motivates, and brings out the best in others, acting as a role model.
- Proven ability to build strong, engaged teams and lead through change with confidence and empathy.
- Highly developed interpersonal, negotiation and influencing skills and a proactive approach to conflict management and resolutions.
- A track record of developing talent, driving performance, and creating a positive workplace culture.
- Recruitment, induction, and training of a full service delivery team including local leadership
What We’re Looking For
Essential Skills & Experience:
- Proven leadership of dispersed teams and P&L responsibility.
- Strong interpersonal, negotiation, and communication skills.
- Excellent knowledge of compliance, regulatory, and governance frameworks.
- Competence in data analysis, reporting, and using performance metrics to drive improvement
- Experience in client-focused service delivery and performance management.
- A passion for inclusive leadership and service excellence.
Desirable:
- Experience in private healthcare or NHS.
- Registered Manager status or equivalent leadership experience.
Why Join MSI?
- Forget about the worry over mileage or travel expenses - we've got you covered! Your expenses are reimbursed quickly, within just 10 days
- Enjoy (alongside 25 days annual leave plus bank holidays) enjoy a Birthday Bonus with an additional day of annual leave dedicated to celebrating your birthday
- Take advantage of perks and discounts on over 4000 retail and hospitality outlets through your Blue Light card
- Access our Employee Assistance Programme and Doctor Line through Westfield Health – 24/7 access to a GP over the phone who can prescribe
In addition to the perks outlined above, there are many more benefits alongside what is written above for you to enjoy. Find out more during your interview!
Ready to lead with purpose?
If you're passionate about developing people, driving engagement, and leading with impact, we want to hear from you.
We have been providing NHS-funded and private abortion and vasectomy care through our network of local clinics across England for over 40 years.



The client requests no contact from agencies or media sales.
Key information:
Contract: Permanent
Hours: Full time, 35 hours per week. Some flexibility required to occasionally work outside of normal office hours and to travel within the UK.
Salary: £39,000 - £42,000 per annum
About the role:
Carers Trust has big ambitions to transform the public conversation about unpaid carers so they are both seen and heard. We also want to put the services that support carers on the map, and to get the public behind our cause. Can you help us achieve this?
We are looking for an experienced Media and PR Manager to join our dynamic Marketing and Communications team. The successful candidate will have developed a strong news sense, either as a journalist or from working in a media engagement role within a broader communications team. They will bring to the role exceptional political judgement and a strong list of existing contacts in the UK media. They will also be able to use their media and PR skills to spot opportunities in the UK news agenda to secure high-quality media coverage that influences decision-makers in the social affairs space. The successful candidate will be equally adept at pitching in stories, and responding to enquiries from across national, regional, consumer and trade press.
The role is varied and exciting. The successful candidate will need to be a team-player, willing to work collaboratively with colleagues from across the charity and able to juggle competing priorities, often to tight deadlines. As Carers Trust’s media lead they will also need to share their ideas and expertise across our network of local carer charities. They will also be able to inspire and build great relationships with our external funders and stakeholders.
To find out more download the recruitment pack attached.
To apply, follow the link to the Carers Trust recruitment portal.
The client requests no contact from agencies or media sales.
Our building is a space that’s open, welcoming and full of life throughout the week (including evenings and weekends).
No two days will be the same. You’ll make sure our building runs smoothly and safely for everyone who comes through our doors. Some days you’ll roll up your sleeves to tackle practical tasks yourself; other days you’ll manage and coordinate others. This is a great opportunity to work in a state-of-the-art, purpose-build community centre, helping to care for and steward our building so that it is always ready for use by our community.
In this hands-on role, you’ll be at the heart of our community’s daily life. From overseeing maintenance and coordinating the caretaking and cleaning teams, to ensuring M&E systems run at their best, you’ll make sure our building is a safe, well-functioning, and inviting place for everyone who comes through its doors.
If you’re organised, dependable, and motivated by making spaces work well for people, we’d love to hear from you.
At FRS, we strive to connect people to one another, to their Judaism and to the world.
The client requests no contact from agencies or media sales.
About the role
The Finance and Operations Manager is responsible for ensuring the smooth running of the charity’s financial and operational functions. This includes managing day-to-day accounting, producing management reports, maintaining and improving processes, line-managing the administrator, and leading key projects across Finance, IT and HR. The role plays a central part in supporting the operational effectiveness and strategic growth of the organisation.
Key Responsibilities
Finance
- Manage the charity’s day-to-day accounts, ensuring accurate and timely bookkeeping.
- Prepare financial reports for the Senior Leadership Team (SLT) and management staff.
- Monitor budgets, forecasts, cash flow, and financial performance, highlighting risks and opportunities.
- Support annual audits and liaise with external accountants as required.
- Ensure compliance with relevant financial regulations and charity reporting standards.
Operations
- Develop and implement operational processes to improve efficiency and productivity.
- Line manage the Administrator, ensuring they support both finance (bookkeeping) and wider administrative tasks across the organisation.
- Oversee HR processes, including recruitment, onboarding, and record-keeping, as part of operational projects.
- Manage IT and technology initiatives, including the implementation of systems to improve organisational efficiency.
- Project manage key organisational initiatives in finance, HR, and IT, ensuring they are delivered on time and within scope.
Collaboration
- Act as a key point of contact for operational matters across the organisation.
- Work closely with the SLT to provide insights and recommendations based on financial and operational data.
- Support the team in adopting and embedding new processes and technologies.
Person Specification
We actively encourage people from a variety of backgrounds with different experiences, skills and stories to join us and influence and develop our working practice. We recognise the value a diverse workforce brings to a small charity, and we are especially keen for people currently underrepresented in our charity and the wider sector to apply.
While we’re looking for candidates with the skills and experience listed, we know no one is perfect in every area. If you meet some of the criteria, we’d still really love to hear from you. Please feel free to reach out for a friendly chat about the role and your application.
Qualifications
- Recognised financial qualification (e.g. ACA, ACCA, CAI, CIMA, CIPFA, ICAS, ICAEW, or equivalent)
Experience
- Proven experience in organisational finance and bookkeeping
- Experience in producing management accounts and reports for senior leadership
- Experience in project management, particularly in implementing finance, HR, or IT systems.
Skills and Knowledge
- Technically proficient, with experience using finance systems and digital tools.
- Organised and systematic, and the ability to handle multiple tasks and priorities.
- Attention to detail, with an ability to handle various financial or administrative tasks with accuracy.
- Analytical and problem-solving abilities, able to translate data into actionable insights.
- Ability to implement processes and systems that improve organisational efficiency.
- Communication and interpersonal skills, with the ability to interact with stakeholders at all levels within the organisation.
Key Attributes and Values
- Passionate about making a difference – committed to preventing knife crime and improving outcomes for young people
- Committed to equity and inclusion – values and actively promotes diversity, inclusion, and fairness in all aspects of work
- Reflective and open to learning – committed to personal growth, welcomes feedback, and continuously seeks to improve practice
- Resilient and adaptable – able to navigate challenges, manage multiple priorities, and maintain focus under pressure.
- Tech-minded and comfortable with adopting new systems and processes.
- Reliable, trustworthy, and capable of handling confidential information with discretion.
Benefits
- Flexible working opportunities where possible
- 27 days annual leave plus 8 bank holidays (rising to 30 days and 33 days after 5 and 10 years’ service, respectively)
- Contributory pension scheme
- Cycle to work scheme with the Green Commute Initiative
- Personal development opportunities
The Ben Kinsella Trust prevents knife crime through education and campaigning


The client requests no contact from agencies or media sales.
Job description
Job Purpose
The Head of Community will work with the Director of Services on strategic and operational planning and provide operational leadership for the range of Community services delivered by Age UK East London.
The purpose of this role is to:
• Take responsibility for the delivery of Age UK East London’s Community Service offer, ensuring its delivery requirements are met and we are responsive to new opportunities.
• Ensure that older people who are supported by the Community team also benefit from the range of AUKEL services and those provided by other local partners.
• Be an active member of our SLT, working with senior leaders across AUKEL, contributing your experience and expertise to problem solve, spot and develop opportunities as well as make an impact on our overall organisational development
journey.
• Build responsive and accountable relationships with a wide range of stakeholders including commissioners, partner providers, senior health and social care professionals.
• Motivate and inspire a frontline staff and volunteer team, using excellent communication skills and a strong understanding of key issues affecting older people.
• Ensure the services are meeting all KPI’s for quality and delivery, overseeing data management and analysis to ensure compliance and insight that supports future development and demonstration of impact, taking a continuous improvement
approach.
• Ensure service staffing and delivery arrangements are optimal, including by assessing which services need allocated staff and which would be better delivered by a central team.
• Ensuring processes and good practice is embedded in case recording, reporting and data collection.
Key Tasks
Coordination and Management of service
• Line manage service managers and coordinators, and oversee the good management of all service staff.
• Ensure services are delivered in line with contractual requirements
• Work with other senior managers, ensuring good joined up internal referral pathways, clear communication and joint-working where possible
• Ensure the team is fully conversant with the organisation’s CRM and that this is used effectively to record and manage casework and evidence of outcomes and impact of the service
• Ensure the team is knowledgeable about the local service offers and are effective in referring and signposting clients to other relevant services
• Complete and maintain relevant risk assessments.
• Ensure there is cover for gaps in service delivery (e.g. due to A/L or sickness).
• Support team members to supervise volunteers effectively
• Support implementation of any organisation-wide operational changes
• Regularly attend meetings with external professionals as necessary in relation to operational management and delivery of services
Quality and Insight
• Produce quarterly KPI monitoring and evaluation reports for each contract as required to include data, case studies and insight on service delivery and opportunities
• Produce quarterly insight to the Board of Trustees at committee level
• Monitor compliance in record keeping around key areas
• Continuously review and monitor services with the aim of improving quality, flexibility, responsiveness and effectiveness, and to identify and respond to new opportunities
General
• Develop and nurture supportive and collaborative relationships with local community, voluntary and faith partners.
• Identify, explore and develop new opportunities that address the needs of local older people.
• Lead the development and delivery of current and future commissioned community services in AUKEL.
• Work with senior colleagues to conduct ongoing ‘horizon scanning’ of changes in national and local priorities and approaches to services, to maximise opportunities and identify upcoming challenges for older people
• Work with local partners to share best practice and develop opportunities to work together
• Develop strategic relationships in the local health and social care system, to gain insights and inroads to future opportunities and build service reputation and influence.
• Continuously gain feedback from the team in considering how the service can develop further, for example around reach, client journey and other areas.
• Work with colleagues to develop new service proposals, to develop the scope and impact
of the Community team.
Leadership and management
• Engage, motivate and inspire the team
• Evaluate and manage overall team and individual performance and wellbeing
• Run regular team meetings with content that promotes team cohesion as well as being informative and operationally useful
• Ensure communication and training of the team is in line with contractual requirements and AUKEL policies
• Encourage and provide opportunity for sharing of knowledge within the team and between colleagues within AUKEL
• Take a person-centred approach to line management responsibilities
• Proactively identify opportunities for team members to stretch and use skills to develop them whilst benefiting the team / service / AUKEL
Other
• Perform other duties in connection with the general work of AUKEL when required
• To undertake any other duties within the competence of the post holder as may be required from time to time for the smooth running of AUKS
• To carry out the duties of the post in accordance with AUKS’s policies and procedures including: Equity and Diversity, Health & Safety, Confidentiality, Complaints, Data security, Safeguarding
• Participate in learning and development opportunities and take responsibility for identifying your own learning needs
Person Specification
Research shows that while middle class white men tend to apply for job when they meet around 60% of the
criteria, women, people from the global majority, and people from other marginalised groups that encounter
systematic discrimination tend to apply only when they meet all criteria. So, if you think you have what it takes,
but don’t meet every single aspect of the job description, please still apply!
Experience
Essential
• Of operational service management within community based setting within the statutory, voluntary or private sector
• Of working with data to monitor outputs, outcomes and reach.
• Of carrying out programme evaluation and report writing.
• Of managing people at (at least) coordinator level, and successfully engaging and motivating staff.
• Of effective collaboration and partnership development.
Desirable
• Of engaging strategically with the local community, health and care system
• Of design and delivery of innovative, impactful health and wellbeing programmes.
• Of strategic service leadership and development.
• Of leading change
Knowledge & Understanding
• Understanding of, and expertise in, the care and support needs of older people.
• Understanding of the impact of discrimination and disadvantage on the lives of people and ability to work in a
trauma-informed manner.
• Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their Carers.
• Of the current health and care landscape
Skills/Attributes
Essential
• Intermediate IT skills
• Can demonstrate commitment to AUKEL values (accountable, kind, flexible, inclusive, collaborative).
• Commitment to learning and development and reflective practise.
• Resilience
Desired
• Ability to speak a community language
Additional Requirements
• This post is subject to the relevant check through the Disclosure & Barring Service (DBS)
• Flexibility in working hours to meet organisational needs.
The client requests no contact from agencies or media sales.
We're looking for a IT Service Desk Administrator to join our Technology Team. In this role, you'll provide vital administrative support for our technology service desk, working closely with the Technology Support team to ensure a high level of service. You'll handle everything from issuing equipment to new starters and providing basic IT support to ensuring our meeting rooms are running smoothly. If you're a detail-oriented problem-solver with a passion for customer service, we'd love to hear from you.
About the role
As our IT Administrator you’ll be part of our Technology Team and will provide administrative support for our technology service desk team.
You’ll work with the Technology Services Manager and provide a key role in the Technology Service Team ensuring a high level of service at all times
Please note: You'll be known internally as a Technology Support Administrator
What you’ll do
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Issue IT equipment for new starters and managing returned equipment for leavers
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Telephone, face to face and remote support - responding to requests for support and raising tickets on the service desk
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Basic IT support using the knowledge base to guide users to resolve their own issues.
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Ensure that support issues are kept up to date and have sufficient detail
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Provide support for our video conferencing equipment and meeting rooms
What you’ll bring
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Previous experience of working in an administration role, preferably as part of an IT team
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A commitment to delivering outstanding customer service skills and demonstrable experience of dealing with support queries
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Excellent organisational skills and the ability to prioritise your own work
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Experience in being part of a team implementing new solutions and improvements
If this opportunity sounds like you, we’d love to hear from you!
To apply, please submit a CV and a supporting statement that demonstrates how you meet the essential criteria (marked with an 'A') in the 'what you'll bring' section of the job description.
The in person/office attendance expectation for this role will be a minimum of 4 days in the office per week. You will need to be in the office 5 days a week for the first three months.
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
We exist to make every day better, for everybody living with Parkinson’s. Right now.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Aim and influence
· Assist the manager to achieve weekly/ annual sales and profit targets for each shop.
· To assist in managing the day to day running of the shops staff and volunteers with the aim maximising sales and controlling shop expenses to support SCT’s mission.
· Work within SCT values
Other key details
· A 5-day flexible working pattern, including weekends and bank holidays
·Flexibility required where reasonable and appropriate to accommodate short notice alterations to working pattern.
·May need to work in other shops within London if occasionally required.
· Attend and undertake any relevant training workshops, events or meetings as required.
·A satisfactory Basic Disclosure from the Disclosure Barring Service is required for this role.
Please supply a CV and covering letter
Rebuilding lives affected by homelessness, addictions, unemployment, mental illness, and the criminal justice system.
The client requests no contact from agencies or media sales.
Mind in Croydon is seeking to recruit a full time Independent Mental Health Advocate (IMHA) to join our small, dedicated team of Independent Mental Health Advocates working to provide advocacy services to adults subjected to detention under the Mental Health Act in the London Borough of Croydon to ensure they understand, express and exercise their rights, and to enable them to access essential services. The advocacy team also provides Community Mental Health Advocacy for people who are informal patients in psychiatric hospital or living in the community and provides weekly advocacy service at two InMind Healthcare Group hospitals in Croydon.
This role is suitable for a fully qualified Independent Mental Health Advocate (IMHA) with a proven ability to support people under the Mental Health Act. We are not considering trainee positions at this time.
In December 2024 the team was awarded the Quality Performance Mark in Advocacy, a testament to their quality of service providing safe and life-changing support.
SALARY: £30,404 per annum
plus pension contributions (above 4% by salary sacrifice.
REPORTS TO: Advocate Service Manager
TERM: Permanent, subject to funding, full time (36 hours pw)
BASED AT: Bethlem Royal Hospital, Beckenham BR3 3BX. Advocates are also required to meet clients at different sites throughout Croydon and neighbouring boroughs.
This role supports hybrid working. Other flexible arrangements can be discussed however please note that specific flexible working arrangements such as staggered hours may not be feasible due to operational constraints set by the Hospital.
To apply, please submit an up-to-date copy of your CV and a cover letter no longer than 2 A4 pages, outlining your reasons for applying and demonstrating how you meet the criteria set out in the person specification.
Mind in Croydon is working to promote good mental health. It seeks to empower people to lead a full life as part of their local community.
The client requests no contact from agencies or media sales.
This is one of the most important roles within Shine Cancer Support. You’ll be overseeing and supporting Shine’s volunteers around the country, ensuring that they have what they need to reach as many young adults with cancer as possible. You’ll also work closely with Shine’s Programme Delivery Manager to deliver training and support programmes directly to young adults with cancer and healthcare professionals.
Location: Hybrid, with two days per week at Shine’s offices in Blackheath, South East London or in Poole, Dorset.
Hours & salary: Full time (35 hours per week). Salary range is £33,000 - £35,000 pro rata, depending on experience.
This is a one year contract to cover maternity leave starting mid/late January 2026.
Benefits: Employee contribution pension, training and development support, staff mental health support, cycle to work scheme.
Holiday: 25 days annual holiday during each holiday year plus 8 days of public holidays, or pro-rata equivalent if relevant. We also give you your birthday off each year.
Key responsibilities
Volunteer Support
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Support Shine’s volunteer Network Leaders across England, Scotland and Wales to develop their Shine Networks, ensuring that they provide the best possible support to young adults with cancer. This will include an annual support plan, developing and testing new ways of expanding Shine’s reach, and regular catch-up calls.
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Work with Shine staff and facilitators to recruit, train and support new volunteers from across the UK.
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Deliver an annual plan for training and support, touching on issues such as outreach and fundraising.
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Maintain and develop Shine’s online information pages for Shine volunteers.
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Organise and facilitate online meet-ups for Shine beneficiaries.
Programme Delivery
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Assist the Programme Delivery Manager and facilitators to deliver Shine’s core programmes (Break Out programme, Shine Circles) to Shine beneficiaries, as well as training to healthcare professionals.
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Create new connections with healthcare professionals across the UK. This will include linking to relevant Cancer Alliances and Integrated Care Boards.
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Oversee the administration and management of relevant monitoring and evaluation processes.
Key skills and experience:
Essential
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Excellent communication skills
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Ability to identify training needs and deliver training in a variety of formats
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Experience of working with and/or supporting volunteers
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Strong organisation and project management skills, and the ability to deliver and respond to challenges.
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Ability to respond to Shine’s growth and challenges in a creative and effective way.
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Creative and curious with a willingness and ability to develop new ideas
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Well-developed interpersonal skills and the ability to interact with empathy to beneficiaries and volunteers of Shine.
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A track record of building positive relationships.
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Excellent IT skills, including solid knowledge of Word and Excel, and experience with social media.
Desirable
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Experience of managing projects remotely, including using tools such as Asana
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Experience of working as part of a small team, including volunteers
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A background and/or understanding of the role and importance of volunteers in the charity sector
This job description summarises the main duties and responsibilities of the post. You may be required to undertake other appropriate duties, which are within your capabilities or for which training has been given. You won’t be expected to carry out all of these roles immediately; we will support you to develop new skills as you progress.
Key approaches
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Respectful of the confidentiality of beneficiaries and the ability to work within charity law and governance structures.
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Ability to relate to our beneficiaries and volunteers, and to respond empathetically to difficult personal situations.
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Be prepared to have progress assessed regularly and be appraised annually should the role be extended.
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Willingness to work as part of a small team spread across the UK; this requires good communication skills as well as the ability to be flexible in the approach to work.
Successful candidates will be asked to undergo an enhanced DBS check in keeping with Shine’s Safeguarding Vulnerable Adults Policy.
What Shine offers
By sharing your skills, time and expertise with Shine, you’ll be contributing to the growth of a small, rapidly growing charity, while also gaining insights into the challenges and opportunities that this presents. We expect everyone who works with us to like people and to be happy to contribute to the overall success of Shine, even if that means occasionally taking on tasks that aren’t in your job description. We are happy to fund relevant training, within our budget guidelines, and to provide opportunities for professional development and growth.
In addition to your salary, you’ll receive regular pension contributions (currently 3%, as mandated by the UK Government) and access to a bike-to-work scheme.
About the charity
Vision
We want every adult in their 20s, 30s and 40s diagnosed with cancer to know they’re not alone, and to have the support, knowledge, and confidence to navigate whatever cancer throws their way.
Mission
There’s never a good time for a cancer diagnosis, but in your 20s, 30s or 40s there are particular challenges to navigate, like work, dating, finances and more. At Shine Cancer Support, we’ve been there and we get it. We’re here to help you deal with everything that your diagnosis brings, before, during and after treatment, and to welcome you into our community.
Our values
1. Inclusive - Our services are open to anyone in their 20s, 30s and 40s with a cancer diagnosis, no matter what type or stage, when your diagnosis was, or whatever your background is.
2. Approachable - We want everyone in our Shine community to feel welcomed and able to get involved, and we design all our services to be friendly, fun and down-to-earth.
3. Authentic - We’re patient-led and passionate, and we want everyone involved to have a genuine and honest voice, with patients’ voices at the heart of our work.
4. Innovative - As a small charity, we’re adaptable and agile, and we seek to be responsive to needs as they change. We listen to what our Shine community is saying and strive to find practical solutions.
5. Empowering - Our services aren’t about us “doing” to or for you. We want to empower you to ask the right questions, get the right information, take control, and make the best decisions for yourself.
Please submit a CV and covering letter. Applications without a covering letter will not be reviewed. And hey, we know ChatGPT can be a help but we'd rather have a shorter, personal covering letter than a long one written by AI.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
No one enjoys medical procedures, least of all children. From facing everyday vaccinations to the most serious of surgeries and chronic conditions, all children experience varying degrees of apprehension and fear. Feeling scared, powerless, or anxious in healthcare settings doesn’t just trigger a child’s emotions; it can create traumas that impact treatment success and that can have a life-long impact. Starlight’s aim is to transform children’s health through better experiences, by putting play at the heart of every child’s healthcare.
Evidence shows that play in healthcare can reduce anxiety, fear and even pain; it helps children engage and prepare for their treatment and cope better with procedures; it minimises trauma and contributes to a better experience; and supports children to have some sense of agency and control in an environment where these opportunities are limited. Play can also reduce the number of attempts to deliver treatment, the need for sedation and the need for repeat appointments. Prioritising children’s right to play in healthcare results in healthier, happier children who are involved in their own healing and recovery as well as more efficient treatment and care.
We work in over 900 healthcare settings across the UK with an ultimate vision to ensure that no child endures trauma in healthcare.
We have an exciting opportunity for a dynamic, solution focussed finance professional to join our central team as Finance Manager. This is a pivotal role in the organisation, one where you’ll use your experience to ensure accurate and timely business information is prepared and published for decision making across the charity. As you build your knowledge and experience you’ll be able to improve processes and systems, and find the best ways to support the business.
Please see more about this role by clicking on the Job description.
The client requests no contact from agencies or media sales.
Job Title: Head of Service (CoramIAC)
Contract: Permanent
Hours: 35 hours per week
Salary: £60,000 - £65,000 per annum
Location: Coram Campus (with flexibility for hybrid working)
About Coram
Coram is committed to improving the lives of the UK’s most vulnerable children and young people.
We support children and young people from birth to independence, creating a change that lasts a lifetime.
Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
About CoramIAC
CoramIAC is a Voluntary Adoption Agency which specialises in Intercountry Adoptions. This position is a member of the Leadership Team and will have a pivotal role in leading, developing and managing a range of operational adoptions services, ensuring that they meet the needs of children we are providing services for, including all legal, policies, guidelines, and internal standards. They will play a key role in helping to develop new services and where appropriate will take operational control of these.
About the Role
The Head of Service post holder will take the lead responsibility (under Ofsted registration) as the Registered Manager of CoramIAC. They will ensure the ongoing delivery of an outstanding VAA that is fully compliant with national minimum standards and regulations; and ensuring high quality adoption support and a sufficient supply of adopters that reflects the diversity of the countries they are adopting from.
Applying to adopt in the UK is open to anyone already in the process with CoramIAC but we do not actively recruit domestic adopters like other VAAs. Approved Intercountry Adopters may however request to change their approval advice to the UK if they are considered a suitable match for children available and waiting for permanence through Adoption in the UK.
CoramIAC predominantly serve prospective adopters from the global majority and as such recruit and train a highly diverse and skilled group of adopters to enable the best outcomes for children whilst also offering adopter and sector diversity for potentially harder to place children. This includes family groups and older children. Our offer to RAAs via our domestic program therefore delivers families for children who often wait the longest in the care system.
Please note, the successful candidate must have a degree in Social Work or equivalent. They must also have significant post qualification experience at a Team Manager level in Adoption services, and a demonstrated passion for working in the adoption, children and families sector.
To apply for this role, please click on the 'apply now' button below to complete the application.
Closing Date: Monday 17th November 2025
Interview Date: TBC - Please note that interviews will take place in-person and will include a written test.
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from, Asian, African, Caribbean and other minority ethnic backgrounds, those that identify as LGBTQ+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No: 1067313
The client requests no contact from agencies or media sales.
Delivery Manager (South) £42,500 pro rata
The Role
Are you passionate about creating inclusive spaces where girls can thrive? We're looking for an organised and values-driven Delivery Manager (South) to support the delivery of our groups, trips, residentials and events at GFS. You'll line manage Group Coordinators, ensure operational compliance, champion inclusion, and maintain strong communication with volunteers, groups and external partners across England and Wales.
About Girls Friendly Society
Established in 1875, GFS is one of the oldest UK registered charities working to support girls and young women. We believe in challenging gender inequality by empowering girls and young women. We achieve this by providing groups and opportunities for girls and young women to build friendships, gain confidence, and learn that they are unstoppable. We deliver a programme of activities designed to develop socio-emotional skills such as confidence, self-esteem, emotional wellbeing, and resilience, and recruit and train women volunteers to run those activities in a space designed for girls and young women. We prioritise working in areas of disadvantage.
Why Join Us?
At GFS, we believe in creating a supportive and inclusive work environment where our team can thrive. As part of our organisation, you'll enjoy:
- Remote working with annual in-person opportunities to connect with colleagues
- 25 days annual leave (pro rata), plus bank holidays
- Long service leave after two years
- GFS Pension Scheme with 7.5% employer contribution
- We embrace flexible working and support our employees to work in ways that suit their individual circumstances and responsibilities
- 24-hour access to Employee Assistance Programme
- Season ticket loan
- Annual EDI Learning Days
- Study time and personal training budget to support your professional development
Our Commitment to Equality, Diversity and Inclusion
GFS is committed to building a diverse workforce that reflects the communities we serve. We actively welcome applications from people of all backgrounds, particularly those from marginalised communities including Black, Asian and minoritised ethnic candidates, LGBTQ+ individuals, disabled people, and those from underrepresented groups.
As part of our commitment to equitable recruitment, we guarantee interviews for candidates from marginalised communities who meet the essential criteria for the role. We are also committed to making reasonable adjustments throughout the recruitment process and in the workplace. If you require any adjustments to support your application or interview, please let us know and we will work with you to ensure an accessible and inclusive process.
Key Dates
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Closing Date: Noon, Sunday 16th November 2025
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Interviews: Monday 1st December 2025
The client requests no contact from agencies or media sales.
Job Title: Newham Infant Feeding Service Coordinator
Contract: Fixed Term until 31st May 2025
Part Time: Part Time
Hours per week: 21-28 hours per week
Location: Newham community based with some home working
Salary: £27,300 FTE (pro-rata based on hours per week)
Closing date: Sunday 16th November
Interview date: Thursday 20th November (online)
About the role
Join our passionate team and contribute to the meaningful work that transforms the lives of parents and families. Your role will include:
· Lead the coordination and delivery of a vital community-based infant feeding peer support service across Newham
· Lead community engagement to broaden the project’s reach and relevance to parents of all backgrounds
· Recruit, support and coordinate a team of volunteer peer supporters.
· Coordinate, collate, enter on our case management system and analyse data and feedback from Peer Supporters and service users in a timely manner, adhering to NCT data protection policies and processes
· Provide on-the-ground support within the community as needed, helping parents through the early stages of parenthood.
About you
You will be passionate about supporting parents and families, helping them navigate the life-changing experience of early parenthood. Be confident in community engagement, building connections with parents from diverse backgrounds. Have experience of coordinating volunteers, including recruiting, managing and providing ongoing support. Be methodical with a good attention to detail in order to collect, collate and analyse data and feedback across the service in a timely manner, adhering to NCT data protection policies and processes. Be proactive and flexible, willing to provide on-the-ground support within the community when needed.
Our Benefits – What we offer you
We value our team and offer fantastic benefits to support your well-being and professional growth:
· 30 days annual leave (excluding Bank Holidays)
· Pension matched up to 5%
· Flexible working options to suite your lifestyle
· Employee Assistance Programme, including 24/7 GP access, personalised counselling, legal advice and more
· Cycle to work scheme to support sustainable commuting
· Life Assurance for peace of mind
· Free eye test for all staff, with further discounts
· Blue Light discount card
At NCT, we’re committed to fostering an inclusive and diverse workforce. If you need reasonable adjustments during the recruitment process or within your role, please let us know—we’re here to support you. Ready to make a difference? Apply now and be part of something truly special!
To apply visit our website and complete our online application process.
The client requests no contact from agencies or media sales.
Services & Development Lead
Location: Hybrid – with 2-3 days a week in our East London office
Hours of work: 28-35 hours a week - we are open to flexible working patterns, including working compressed hours, 4 or 5 days
Reporting to: CEO
Salary: £44,200 (this includes London weighting)
Contract: Permanent
Closing Date: Midnight 9th November 2025
Beyond the Streets is a UK charity with over 20 years’ experience of partnering with women in the sex industry, to see them safe from coercion, violence and abuse.
Job Purpose
As our new Services and Development Lead, you’ll play a vital role in shaping the future of Beyond the Streets. You’ll provide both strategic and operational leadership for our direct services, ensuring we continue to deliver high-quality, compassionate support to the women accessing our services. You’ll champion lived experience leadership, helping embed it at the heart of our organisation and across our wider network. With a focus on learning and impact, you’ll strengthen how we use data and evidence to inform practice, fundraising, and policy influence. You’ll also nurture and be part of a team that support our affiliate network- helping smaller projects grow, connect, and thrive. As a key member of the Senior Leadership Team, you’ll contribute to our vision, ethos, and long-term strategy, ensuring Beyond the Streets continues to create real change for women involved in the sex industry.
Who are we looking for…
This role would suit a thoughtful, strategic leader with a hands-on attitude and a collaborative spirit. It’s an exciting and varied position, offering the chance to shape services, and strengthen our impact across the sector. You’ll bring together leadership, data insight, and partnership building to help us deliver lasting change for women. It’s also a role where you’ll have the opportunity to recruit, develop and inspire others as part of a passionate, committed team.
- You have experience leading services or programmes, with a strong grasp of how to balance strategic vision and operational delivery.
- You’re confident using data, evidence and research to inform decisions, communicate impact and influence funders or policy.
- You have a solid understanding of the Violence Against Women and Girls sector and the systems affecting women facing sexual exploitation.
- You’re skilled at building partnerships, supporting smaller organisations, and aligning insights and practice with wider organisational goals.
You'll enjoy...
- Competitive pay – earn £44,200 per annum (this includes London weighting)
- Pension – 5% employer contribution, 3% employee contribution
- Generous annual leave – 33 days including bank holidays pro rata
- Flexible working – Our core hours are 10am to 3pm
- Family friendly policies – parental leave from day 1 of employment, an enhanced maternity pay policy and a flexi time policy as standard
- Career opportunities – develop yourself and your career in a reputable national organisation who are specialists in the VAWG sector
- Personal development allowance – to further your work-based skills and knowledge
- Cycle to work scheme– tax free allowance to buy
- Tech Buying Scheme– spread the cost of personal technology equipment and homeware across 12 months via payroll
- Travel season ticket loan scheme – an interest-free loan to enable team members to purchase a season ticket for travel between their usual place of residence and their usual place of work
- Clinical supervision – all staff are entitled to clinical supervision on request. A place to discuss work issues and challenges, and their emotional impact, on a regular basis.
- Blue light discount – a well recognized national discount card scheme. It will cost you £4.99 for two years’ membership but the discounts are large, and it’s widely accepted.
- Employee Assistance Programme (EAP) – a confidential and independent service designed to help you deal with personal and professional problems that could be affecting your home life, work life, health, and general wellbeing. EAP is available to you and to your immediate family.
When you join, you will receive a structured induction and training plan, including access to all our in-house paid training.
All roles are subject to proof of eligibility to work in the UK, satisfactory references and an enhanced DBS check.
To apply:
Please visit our website to access and complete our application form by clicking 'Apply'.
Please complete the Application Form giving as much information as you can that is relevant to the job you are applying for, lots of useful information including the person specification can be found in the applicant pack on our website.
We follow safe recruitment best practice, this means that there is certain information that we must receive from all applicants, as set out in our application form.
However, we recognise the value of and celebrate diversity and know that this format might not be accessible for everyone so please present this information to us in a different format if that works better for you. If you require any other reasonable adjustments at any stage of the process, please don’t hesitate to contact us to discuss your needs and let us know how we can best support you.
The client requests no contact from agencies or media sales.


