Service Manager Jobs in Coventry, West Midlands
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The Smallpiece Trust is on the cusp of something truly remarkable, and we want you to be a part of it As we approach our 60th Anniversary, we are fuelled by a newfound energy, armed with a freshly created fundraising strategy, and led by a dynamic senior leadership team.
Our passion for nurturing young minds in STEM (Science, Technology, Engineering, Maths) knows no bounds, and now we are broadening our horizons to explore exciting new avenues for young people to flourish in STEM disciplines. That is why we are in search of an exceptional Fundraising Manager who can craft compelling narratives, leveraging their deep understanding of the fundraising landscape to champion The Smallpeice Trust and propel us toward our future goals.
Join our tight-knit, supportive team, and together, we will shape the future of STEM education for generations to come.
About you: Are you driven, innovative, and hungry to not just meet but surpass targets? If so, we want you on our team. We need someone with a flair for creativity and a knack for achieving results.
Your people skills will be key as you collaborate seamlessly across teams to secure vital funding. Armed with a robust pipeline of opportunities and strategic partner organisations, you will excel in bid writing, and have an excellent and established understanding of fundraising operations.
Joining our Fundraising team, you will take the helm in spearheading funding initiatives, nurturing crucial relationships with key stakeholders, and expanding our network of supporters. This role is not just about bolstering our organisation; it's about shaping our reputation as a powerhouse in STEM skills development and paving the way for the next generation of talent in the STEM industry.
If you are ready to make a tangible impact and drive meaningful change, then this is the opportunity you've been waiting for.
Summary of Principal Responsibilities (please see JD for full details):
New Partners and Funders:
· Identify and cultivate opportunities for new partnerships and funding streams.
· Develop compelling proposals for new partners in line with bid rules.
· Represent the organisation at events, leveraging networking opportunities to promote our mission.
Fundraising Development:
· Contribute to the ongoing development of the fundraising strategy.
· Create presentations to attract new funders.
· Generate leads and support the fundraising team in achieving their goals.
Account Management:
· Manage a portfolio of partners, ensuring effective communication and stewardship.
· Build strong, long-lasting relationships that advance the organisation's goals.
· Prepare and submit funding applications and reports in a timely manner.
· Collaborate with internal teams to ensure project delivery and reporting.
Person Specification (please see JD for full details):
Essential:
· Proven experience in fundraising management, including bid writing and account management.
· Ability to work independently, meet deadlines, and achieve KPIs.
· Strong interpersonal skills with a collaborative approach.
· Proficiency in data analysis and financial management.
Desirable:
· Sector expertise in STEM, engineering, or computer science.
· Previous experience working in a charity fundraising role.
· Familiarity with contract management.
How to Apply: If you are excited about the opportunity to make a meaningful impact, please submit your CV and a cover letter outlining your relevant experience and why you are interested in joining us via the Quick Apply button. If you would like an informal discussion before applying, then please contact us at the HR email address on the role description document.
The Smallpeice Trust is an equal opportunity employer and welcomes applications from individuals of all backgrounds.
Deadline for Applications: 12pm on Friday 24th May. Interviews will take place w/c 3 June. Early applications are encouraged as we will be reviewing on a rolling basis and roles may closer earlier than initially indicated.
The Smallpeice Trust gives young people the support they need to bring their big ideas to life through science, technology, engineering, and maths.
Are you passionate about music education and inspiring young musicians to reach their full potential? Can you drive organisational priorities at SFE as part of the Senior Leadership Team? Can you lead our highly skilled team towards a new and exciting future?
We're looking for a new Head of Music Service to join us ahead of the new academic year. The role encompasses:
· Shaping culture - working alongside other SLT colleagues to continue to shape our organisational ethos and culture, enabling all colleagues to develop to their full potential.
· Stakeholder collaboration - Work closely with Music Service colleagues, partner organisations and funding bodies to deliver the National Plan for Music Education 2 across all phases in schools and other settings
· Budget management - Balance effective and sustainable allocation of resources with maximising our reach and impact
· Funding advocacy - Engage with current and potential funding bodies to secure ongoing support for music programmes and associated initiatives
· Educational excellence - Promote the value of music within a broad and balanced curriculum, supporting wellbeing and improving educational attainment
· Horizon scanning - Keep us ahead of changes in educational policy, developing our strategy to ensure we continue to adapt and remain relevant
· Continuous improvement - As a people focused leader, drive ongoing enhancements across our music service that supports our purpose, fosters growth and builds engagement
To find out more about SFE and this exciting opportunity, please visit our website.
If you're a highly experienced leader within the Music or Performing Arts sector who is looking for a new challenge, we'd love to hear from you. Please visit our website and download the briefing pack, which contains a detailed job description, person specification and details about the application process.
Please note, candidates would need to be available for first stage interviews on 5 or 6 June and, if shortlisted, second stage interviews on 11 June.
Closing date for applications: Friday 17 May
Services For Education is committed to our responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults as outlined in Working Together to Safeguard Children. We are committed to recruiting candidates who share this commitment to safeguarding, and therefore we apply robust recruitment and selection procedures to ensure that the people selected are right for the job, and that all candidates are appropriately screened prior to appointment.
We welcome applicants from all backgrounds and identities. Our commitment to diversity and inclusion drives our success.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
We are looking for someone who is passionate about making a real difference to the lives of children living with serious illness/ disability or mental health crises in hospital by making our case to donors, trusts and corporate organisations to fund our work in children’s hospitals.
We have an opportunity to fill a brand-new role within the charity - a bid writer/fundraiser to research, design, write and submit detailed applications for capital and revenue funds to support our services. This will be an exceptional opportunity for a gifted and driven individual to build new networks and to establish, develop and maintain new fundraising initiatives for the charity.
The client requests no contact from agencies or media sales.
We have an exciting opportunity for an experienced Lead Data & Analytics Manager to join our Marketing and Income Generation directorate. You will join us working 35 hours per week for a period of 6 months and in return you will receive a competitive salary of up to £53,353 per annum plus excellent benefits.
Since 1927, Cats Protection has helped thousands of cats each year, across the UK. As a community of volunteers, employees, supporters and partners, we’ve improved the lives of millions of cats and transformed the way millions of people see and care for cats.
The Data team, based in the Marketing & Income Generation directorate, focuses on data processing, data selections and data analysis. The Data team has grown over the last couple of years due to significant charity growth. The Data Team sits within the newly formed Income Generation Operations team however the data team provides a service to the whole of the Marketing & Income Generation directorate as well as other parts of the organisation.
Responsibilities of our Lead Data & Analytics Manager:
As Lead Data & Analytics Manager, you will support the Head of Data & Analytics in providing the Marketing & Income Generation directorate with the data services required to attain its 10-year strategy by delivering an exceptional and reliable centralized support function across data operations and analytics. You will lead a high performing and specialised Data & Analytics team responsible for developing, maintaining and utilising supporter information systems that adhere to sector-wide best practice and legal requirements as well as ensuring analytics are at the heart of the fundraising decision making.
What we’re looking for in our Lead Data & Analytics Manager:
- Experience of building and leading a high performing and technical Data & Analytics team
- Proven track record of driving key data transformation projects
- Proven experience of developing data systems and processes to increase efficiencies
- Managing external suppliers, including contract management and supplier tendering process
- Excellent understanding of fundraising data operations (including income and data processing and data selections), analytics and compliance
What we can offer you:
- salary of up to £53,353 per annum plus excellent benefits
- generous annual leave entitlement
- contribution pension scheme
- life assurance scheme
- range of health benefits
- Employee Assistance Programme
- and more
Join us as our Lead Data & Analytics Manager and know you are helping to make a real difference to cats and kittens across the UK!
Unfortunately, we cannot accept applications or CVs that are emailed to us directly. Please note any applications received after the closing date may not be responded to.
Closing date: 16th May 2024
Virtual interview date: 29th May 2024
Applications may close before the deadline, so please apply early to avoid disappointment.
Cats Protection is committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm. We expect all employees and volunteers to share this commitment.
About the role
- Job Title: Justice Programme Manager
- Location: Remote/Hybrid/Nottingham
- Salary: £40,000 p/a based on 35 hours per week
- Fixed term contract for two years
Headway is seeking a new Justice Programme Manager who will expand the current services to have a greater impact on police and probation services, improving knowledge and understanding and the support offenders with brain injuries receive.
We want someone who can both oversee the existing projects, such as our brain injury ID cards, whilst expanding the services in line with our new strategy, due to launch in the summer of 2024.
What will you do:
- Develop and implement a strategy for Headway’s work within the criminal justice system.
- Work with and develop key relationships across, police, probation services to improve knowledge and systems for offenders with brain injuries.
- Develop new justice related projects, including working with Headway’s fundraising team, to generate new income to expand the services.
- Work with the network of local Headway charities, to expand their work, within the justice system.
- Manage and deliver Headway’s justice related training initiatives.
- Oversee the successful delivery of Headway UK’s Brain Injury ID Card, including the line management of the project lead.
About you
We’re open-minded & welcome all applicants who believe they can succeed. Though ideally, you will:
- Have a passion for improving lives for brain injury survivors, within the criminal justice system.
- Have substantial experience of working within the criminal justice system.
- Be able to operate at both a strategic and an operational level, with experience of planning and delivering a range of projects and programmes.
- Have experience of generating income, from statutory and governmental bodies, such as HMPPS.
- Be an excellent communicator with experience of building partnerships within the criminal justice system.
Benefits
As a staff member at Headway UK you’ll have access the following range of benefits;
Financial Security
- Competitive Salaries
- Pension - You’ll be automatically be enrolled into the Pensions People with Headway contributing between 5 – 8%
- Occupational Sick Pay Scheme – Increasing with length of service.
- Death in Service Benefit - You’ll have the security of knowing if anything happens to you your loved ones will be provided for
Flexible Working
- Remote working – For the majority of our roles we can facilitate fully remote or hybrid working.
- We understand that a healthy work-life balance is essential for our team to thrive. Headway UK offers flexible working arrangements, promoting well-being and ensuring you can take care of yourself while you care for others.
Wellbeing
- You’ll benefit from a fully comprehensive 24/7 Employee Assistance Programme including access to counselling services.
- Eye Test Vouchers
- Mental Health First Aiders
Holidays and leave
- You’ll get 25 days leave incrementally increasing to 30 days based on service plus Bank Holidays.
Benefits
- You’ll have access to a range of shopping and lifestyle benefits and discounts through our IMHR Plus Privilege membership.
About us
Headway UK plays a pivotal role in supporting individuals and families affected by brain injuries. Our comprehensive services encompass rehabilitation, counselling, and practical assistance to help survivors regain independence and improve their quality of life. Headway UK is at the forefront of raising awareness about the challenges faced by those with brain injuries and advocates for their rights, ensuring they receive the care and understanding they deserve. Through a combination of educational initiatives, community outreach, and personalised support, Headway UK strives to rebuild lives, offering a lifeline to those navigating the complexities of brain injury recovery.
Embark on a fulfilling career with Headway UK and join our compassionate team and contribute to our mission of rebuilding lives after brain injury. Make a meaningful impact with Headway UK, where every role plays a crucial part in empowering those on the path to recovery.
Safeguarding
At Headway UK we are committed to the safeguarding and welfare of vulnerable adults. We expect all our staff and volunteers to share this commitment. We follow best practice as set out within the Care Act 2014. All successful applicants will be subject to safer recruiting procedures and will be required to complete mandatory pre-employment checks including a criminal background check and two satisfactory references.
Equality, Diversity and Inclusion
We recognise, value and champion diversity and inclusion. We want to ensure are staff population reflect the diverse service users that we support. For us diversity and inclusion is about building happy teams, full of people that want to learn and be inspired by each other, by our different experiences and backgrounds. Inclusion means providing the people we recruit with opportunities and valuing everyone’s contributions and perspectives.
We are also committed to removing barriers for applicants with a disability during our recruitment process, upon appointment and as an employee.
Please don’t hesitate to drop us an email if you need support with the application or you would like a chat about what it’s like to work with us.
Thank you for your interest in Headway UK and we look forward to getting to know you!
Next steps
- Closing date: Wednesday 15 May 2024 at midnight
- Interview: Thursday 23 and Friday 24 May 2024
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Contract Type
Permanent - St Giles Hospice Shops
Location
Kingstanding
Hours
37.5 Hours (5 days out of 7) Fully flexible 8:55am - 5:05pm trading over 7 days
Annual Salary
£23,166
Review Date
09/05/2024
As a Community Shop Manager for St Giles Hospice you will lead a team of paid staff and volunteers. You’ll be empowered to make decisions locally whilst working within a supportive framework. You’ll work within and for your local community ensuring that engagement and support is understood and promoted.
You’ll have great commercial skills, an understanding of why customer service is key and want to be part of a successful team. Ideally you’ll have previous retail management experience, be able to demonstrate strong leadership and have the ability to work with and motivate any team.
Reporting into a Regional Manager you will be responsible for ensuring that your store runs efficiently and delivers a positive financial contribution to the Hospice. You’ll also have the support of a Regional Supervisor, available to provide encouragement and development of best practice.
The estate includes 22 shops and e-commerce operation with a turnover of approx. £3million which supports the overall income generation strategy.
Knowledge and experience
Essential
·Good standard of education in English and Maths
·Genuine interest in charity retailing/fashion
·Previous retail/charity retail management or supervisory experience
Desirable
·Local community knowledge
Values
·Exhibits our hospice values and behaviours
Skills
Essential
·Proven customer service skills.
·Flexible and be able to adapt to change on a daily basis
·Able to complete physically demanding work in the form of standing for long periods and moving stock
Desirable
·IT and numeracy – Office365/Share point
Personal Attributes
·Strong communicator
·Good interpersonal skills.
·Good time keeping & strong work ethic
·Conducts themselves’ in a professional manner.
·Good organisational skills
·Inclusive and diverse in their approach
·Empathetic
·Team Player
·Able to work under pressure
·Collaborative
·Ambassador for St Giles Hospice
Other requirements
·Valid driving licence
·Eligibility to work in the UK
·Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests
Just so you know:
This post is subject to a Disclose and Barring Service (DBS) check.
We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date.
If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.
As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.
The client requests no contact from agencies or media sales.
Service Manager
Do you want to make a difference every day? Do you want to contribute to change and improvement for those who need it? Do you have resilience and adaptability? Can you work effectively with a focus on customer service and care?
We have an exciting opportunity for a Specialist Service Manager (known internally as Project Leader) to lead the Anti-Social Behaviour Service team in Devon and Cornwall, working 37.5 hours a week.
Position: 5547 Specialist Service Manager (Project Leader)
Location: Homebased (Devon/Cornwall)
Hours: Full-time, 37.5 hours. Monday- Friday
Contract: Fixed Term until the 31st May 2025
Salary: £29,930 per annum (FTE £29,580 per annum plus £350 per annum Homeworking Allowance)
Closing Date: 24th May 2024. We reserve the right to close this vacancy early, if enough suitable applications are received to take forward to interview prior to the published closing date.
The Role
As a Project Lead for the ASB team you will be:
- Managing a small team of ASB caseworkers including performance management, monitoring and support
- Responsible for allocating cases within the team and analysing statistics and data in order to monitor daily caseloads against resources and look for trends/ pattern of behaviour
- Working with the Operations Manager to ensure delivery of the business plan and associated outcomes
- Responsible for capturing data and information to ensure the work of the team is outcome based and evidenced
- The subject matter expert for ASB within the service
- With key partners, developing mechanisms for identifying and referring those affected by ongoing and persistent ASB incidents and crimes, including those not engaged in criminal or civil law processes
- Completing DSO training to prioritise the safety of service users and ensure compliance with safeguarding policy
- Leading on delivery of training to local agencies, organisations and bodies to represent the service and increase knowledge and understanding of issues related to the ASB
- Contributing to and attending monitoring meetings with funders/commissioners and providing reporting when required
- Playing a lead role in developing VS’s ASB work at both local and national levels
- When the service requires, holding a small caseload providing high quality support to service users in line with VS policies and operating procedures.
The role is home-based within Devon and Cornwall and therefore is open to applicants who both live in this area and have access to an appropriately confidential space in which to work. Regular travel within working hours will be expected across Devon and Cornwall to fulfil the role and travel expenses are paid. Core service hours are between 9am – 5pm, with the expectation to flex to need where required, managed within flexible working arrangements.
About You
You will need:
- As this role involves regular travel across Devon and Cornwall and due to the location, a driving license and access to a vehicle is considered an essential requirement
- Experience of managing a team
- An understanding of confidentiality and safe working practice in accordance with safeguarding legislation, General Data Protection Regulation and other legal requirements
- Experience of effective delivery of services in the voluntary or statutory sector including complex case management and maintaining case management records
- The ability to build effective working relationships across internal and external stakeholders and work directly with in statutory, voluntary or multi agency settings
- High personal resilience to manage demands of working with ASB
- Competent IT and administrative skills including the use of Microsoft Office packages
- The ability to engage with vulnerable service users.
In Return…
Work for an organisation who believes in attracting and retaining the best people and offer a competitive rewards and benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- Pension with 5% employer contribution
- Sick pay allowances, maternity and paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression.
About the Organisation
This independent charity provides a range of specialist services to people who have been affected by crime across England and Wales. Working towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System, everyone at the charity is driven by the Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events.
The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Applicants are welcome from all communities and monitor the diversity of applicants to analyse if they are representative of the communities it serves in terms of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, age and socio-economic status. As part of the commitment to the Race at Work Charter applicants are particularly welcome from BAME communities
You may have experience in areas such as Service Manager, Case Worker, Specialist Service Manager, Project Leader, Service.
Please note this role is being advertised by NFP People on behalf of our client.
Discipline: Care and Support
Job type: Permanent
Salary: £36,000 per annum, plus £2,000 allowance for holding the CQC registration.
Expiry date: 01 May 2024 23:59
Are you looking for a meaningful career? Would you like the opportunity to become a dedicated Manager, helping individuals with learning disabilities live the best life possible?
We are one of the largest learning disability charities in the UK, supporting over 2,500 people through our friendly, supportive, creative and diverse teams.
Join us as a CQC registered Service Manager in Worcestershire and you’ll develop your social care career with one of the leading names in the sector. Working at our Bidford-on-Avon services, Gaston House and Orchard View, you’ll go to work each day knowing you can make a real difference to the lives of adults with learning disabilities.
What’s in it for you?
We offer a range of benefits and career development opportunities. We’ll give you a comprehensive induction, full training and support along the way. With Skills for Care accreditation we are committed to investing in you to ensure you have the specialist skills and expertise needed to support people to live the best life possible.
As a ‘Gold’ standard Investors in People accredited employer, we are committed to supporting colleague wellbeing as a priority. Within this, all Hft employees get access to TELUS Health – the world’s biggest 24/7 colleague counselling and support service. It is completely free for all colleagues to use in complete confidence, whenever and however they want to access it.
We offer
- Annual Leave: 33 days (including 8 days statutory bank holidays)
- Training: Access to award winning training and development
- Wagestream: Allows you to flexibly access your pay throughout the month and utilise a range of financial support, through its dedicated app
- Aviva Digicare + workplace: Access to wellbeing services including health checks, Digital GP and mental health support.
- Discounted mobile ‘phone contracts. As an Hft employee, you’ll be able to take advantage of Vodafone’s Employee Advantage programme, giving you up to 30% off.
- Care Friends: Employee referral app – earn money for referring your friends to work for Hft.
- Free life assurance – 3 x your annual salary
What will you be doing?
As a Service Manager at Hft, you’ll be supporting adults with learning disabilities to live the best life possible. You will be a role model to others through demonstrating excellent support to those we support and you will help the Regional Service Managers to coach, support and manage staff teams effectively. You will be responsible for nurturing and inspiring those coming to work for Hft to help ensure we have the best staff teams offering great support services. This role also offers great opportunities for career progression to help you develop your knowledge and skills.
The purpose of the role is to assist the Regional Service Manager by holding delegated responsibility in key areas of the day-to-day running of the registered service. You will also have the responsibility to manage the performance of your team; including your team’s delivery of care and support which promotes dignity, wellbeing and independence and a person-centred culture.
Alongside the Regional Manager, you are responsible and accountable for monitoring, maintaining and providing the highest standards of clinical and personal support and service delivery, while promoting independence and choice to the people supported in the service.
As a senior member of the team, you will promote and lead good practice at all times, doing all you can to make sure that the people we support and their colleagues come to no harm and that the people we support are satisfied with the level of support they receive by acting as an exemplary role model.
As a Service Manager, flexibility is important for both you and for the service. We provide 24/7 support to some people, so you will need to have flexibility to work shifts on a rota basis, including nights, weekends and Bank Holidays.
A full UK driving licence, with access to your own vehicle, is essential for the role.
About you
- You will have experience supporting adults with complex learning disabilities.
- You need good IT skills and experience of maintaining records to be a success in this role.???????
- You will have knowledge of CQC regulations
- You need to hold a Level 5 Diploma in Leadership and Management for Adult Care (or acceptable equivalent) OR have the ability to achieve this within 18 months of appointment.
- You will have detailed knowledge of Health and Safety issues, and Safeguarding regulations
- If you have the passion for delivering high quality care and support services to people with learning disabilities and you want to make a difference to enable people to live a more fulfilling and independent life – then this is the role for you. ???????
???????For more information on the role and responsibilities, please refer to the job description & person spec.
STRICTLY NO AGENCIES PLEASE
??????????????We reserve the right to close this vacancy early should we receive sufficient applications.
Hft's usual terms and conditions apply. Hft is committed to equal opportunities and welcomes applications from all sections of the community. As a Disability Confident Employer, Hft is helping to ensure that disabled people have the same opportunities to fulfil their potential and realise their aspirations that people without disabilities do. Successful applicants will need to undertake an enhanced disclosure check against the Disclosure and Barring Service (DBS). Having a criminal record may not bar you from employment.
Apply Now
REF-213240
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Contract Type
Permanent - St Giles Shops
Location
Mere Green
Hours
22.5 hours (working 3 out of 7 days to include Sundays plus 2 other days)
8:55am - 5:05pm trading over 7 days
Annual Salary
£13,548.60
Review Date
02/05/2024
As an Assistant Community Shop Manager (ACSM) for St Giles Hospice you will support in leading a team of volunteers. You’ll be empowered to make decisions locally whilst working within a supportive framework. You’ll work within and for your local community ensuring that engagement and support is understood and promoted.
You’ll have good customer service skills and want to be part of a successful team. Ideally, you’ll have previous retail experience with the ability to manage and lead the store in the absence of the Community Shop Manager (CSM).
Reporting into the CSM and working closely with the Retail Regional Manager you will aid in supporting your store to run efficiently and deliver a positive financial contribution to the Hospice. You’ll also have the support of a Retail Regional Supervisor, available to provide store encouragement and development of best practice.
Knowledge and experience
Essential:
·Good standard of education in English and Maths
·Genuine interest in charity retailing/fashion
·Previous retail/charity retail experience
Desirable:
·Local community knowledge
Values
·Exhibits our hospice values and behaviours
Skills
Essential:
·Proven customer service skills.
·Flexible and be able to adapt to change on a daily basis
·Able to complete physically demanding work in the form of standing for long periods and moving stock
Desirable:
·IT and numeracy – Office365/Share point
Personal Attributes
·Strong communicator
·Good interpersonal skills.
·Goodtime keeping & strong work ethic
·Conducts themselves’ in a professional manner
·Good organisational skills
·Inclusive and diverse in their approach
·Empathetic
·Team Player
·Able to work under pressure
·Collaborative
·Ambassador for St Giles Hospice
Other requirements
·Valid driving licence
·Eligibility to work in the UK
·Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests
Just so you know:
This post is subject to a Disclose and Barring Service (DBS) check.
We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date.
If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.
As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.
The client requests no contact from agencies or media sales.
We are looking to recruit a HOPELINE247 Manager to enable the delivery of an outstanding suicide prevention helpline, through the effective management of HOPELINE247 advisers, alongside the promotion and development of the service.
What you will do:
Provide leadership, guidance, and effective line management to a team of suicide prevention advisers.
Ensure a consistent and high-quality service is delivered through effective quality assurance processes.
Manage staffing and resources effectively to ensure the efficient running of the helpline service.
Risk assess and provide advice and guidance to the team, in relation to safeguarding matters, in line with policy and procedures.
Provide ad hoc rota cover to support a range of clients via multi-channel communications, adhering to HOPELINE247 remit at all times.
To be successful in this role, you will have:
A proven track record of building and managing an effective team, supporting their development and managing their performance.
Previous experience of building, developing and managing effective partnerships with internal and external stakeholders in the community, voluntary, statutory and political settings.
Previous successful experience of working in suicide prevention or mental health.
Awareness of the issues around safeguarding and how these can affect young people and adults at risk.
Degree level or a professional qualification in Health, Nursing, Social Work, Community Work or a related discipline.
Salary: £34,224 per annum (Scale point 29), progressing by increments to £36,869.25 per annum (Scale point 32). As a night shift worker, you will receive an additional allowance of £10 per night shift. This will be paid on a monthly basis along with the salary.
Hours: 33 hours per week
Working arrangements: This role will work shifts starting at 10:25pm and finishing at 07:40am. Shifts will be on a rota bases across a 7-day working week. 33 hours will be based upon working 4 nights shifts per week.
Location: Edgbaston, Birmingham
Contract: Permanent
Benefits: You will receive 28 days’ annual leave plus Bank Holidays (pro rata for part-time workers), an attractive pension scheme, Simply Health membership and enhanced sick pay. Please visit our website for more details.
Closing date: Midnight 6th May 2024
We reserve the right to close the vacancy earlier if we receive sufficient applications, so please submit your application as soon as possible.
PAPYRUS is committed to the principle of equal opportunity in employment and its recruitment policies are designed to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.
PAPYRUS is committed to safeguarding all children, young people and adults at risk that interact with the organisation. The organisation recognises its responsibility to safeguard the welfare of these vulnerable groups by a commitment to procedures to protect them. The charity expects all staff and volunteers to fully support and promote these commitments.
So, if you’d like to join us as a HOPELINE247 Night Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
The client requests no contact from agencies or media sales.
As an internationally recognised charity NEBOSH plays an important role in the health, safety and environmental professional community. Through NEBOSH qualifications, learners and their employers can improve the lives of people around the world by keeping their colleagues and their communities safe from work-related accidents and ill-health.
Highly respected by governments, employers and learners alike, tens of thousands of people from more than 170 countries study for a NEBOSH qualification every year through its network of over 450 Learning Partners.
We are now seeking an exceptional candidate to support our ambitions as we develop our social purpose programme and identify opportunities to further our reach and impact as a charitable organisation. Successful candidates will be passionate ambassadors for the organisation’s mission and values and support the strategic direction of NEBOSH by bringing knowledge, ideas and relevant experience to identify opportunities and be a leading voice as we continue our important work in the health, safety and environmental community.
Candidates will bring strong credentials in research, innovation and identifying new opportunities. They will have demonstrable project management experience and a commitment to positive social and environmental impact.
What you will be doing:
• Building relationships with other charitable and social purpose led organisations, corporate and governmental customers from within the health and safety sector giving consideration of partnership opportunities
• Developing research methodologies and conducting analysis that provide insight into charitable opportunities in the UK and internationally that align with our charitable objects
• Establishing and embedding aligned and integrated social development processes that provide direction and guidance for undertaking charitable activities, including consideration of safeguarding procedures
• Contributing towards an organisation-wide communications strategy that showcases NEBOSH as a prominent health and safety education charity.
• Monitoring the social purpose programme budget including clearly reporting on both used and committed funds.
About You:
Knowledge and Experience:
Significant experience, with a track-record of effectiveness, in:
• Researching, Identifying and building new social development opportunities
• Project Management, including understanding of the Agile framework
• Demonstrating a commitment to positive social and environmental impact including development of ESG and Sustainability Initiatives
• Business case and Tender application processes
• Budget management and accountability
• Reporting - formal report/paper writing at Board or equivalent leadership level
• Forging business relationships
• Not for profit or Charity organisations
Key skills and attributes for the job:
• Sets and meets high standards
• Energetic and energizing
• Written communication - Presentation to a range of audiences (board and executive level)
• Verbal communication - Ability to communicate across various levels with confidence and clarity
• Decision-making
• Critical thinking
• Ability to work at pace and under pressure
• ‘Can-do, will-do’ attitude
• Collaborative approach
• Demonstrates integrity in all situations
What we offer
Work base:
The role will work in hybrid manner where you will work both from our office in Leicester and from home.
Salary:
Up to £50,000 per annum (Depending on experience)
Working Hours:
35 hours per week, Monday to Friday
Benefits:
• Company Pension (10% employer)
• Enhanced holidays (FTE 25 days raising to 33 days with service)
• Health Care Cash Plan
• Private Medical
• 3 x salary Death in Service
• Discounted Gym membership
• Cycle scheme
• Holiday Buying scheme
• Extensive discounts and exclusive offers
• Free parking
NEBOSH has signed the Federation of Awarding Bodies Equity, Diversity and Inclusion Pledge. The pledge highlights its commitment to the fundamental principles of ensuring equity and inclusivity for all learners, stakeholders and colleagues.
We provide world-class and accessible, health, safety, environment, risk and wellbeing qualifications and services
The client requests no contact from agencies or media sales.
- Salary: £43,136.87
- Location: Flexible, Shelter provides flexibility to allow home-based, Shelter Office-based, or a combination of the two, although ad hoc travel to London and other locations is required
- Contract type: Permanent
- Hours: 37.5 per week
- Leave: 30 days holiday per annum plus bank holidays
- Closing date: 19th May 2024
- Interview Date: Interviews will be held on a rolling basis via MS teams so flexibility can be offered to applicants who are shortlisted
Please note we reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Are you passionate about leveraging technology to drive positive change? Do you have a knack for aligning technology with business objectives? If so, we have an exciting opportunity for you to join our team as an HR Information Systems (HRIS) Manager at Shelter.
About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination, and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
About the Team
This role sits within the Business Enablement team within Shelter’s Technology & Data (T&D) Department, which is made up of 30+ people based across the country with bases in London, Sheffield, and Edinburgh.
The T&D Department is accountable for developing and leading Shelter’s technology and data strategic priorities, providing a secure infrastructure, management of data and insight to underpin strategic outcomes, delivery of technology change projects, data governance and the provision of support for a range of software, systems, and platform tools.
About You
As the HRIS Manager, you'll be responsible for managing and developing our HRIS system, ensuring it aligns with Shelter's strategic priorities.
You'll collaborate with various teams to ensure our HRIS supports critical business functions effectively.
You will have experience providing and managing a HRIS support function.
You’ll bring significant experience in managing HRIS systems, excellent communication skills, and a passion for driving change.
You will have experience in aligning technology roadmaps with business strategy (PeopleXD experience advantageous).
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
How to apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement with responses to points 1, 2, 3 and 11 in the ‘About you’ section of the job description, of no more than 350 words per point
Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviours below throughout your responses.
- We prioritise diversity and have an inclusive and open mindset.
- We work together to achieve our shared purpose
Please note CVs without supporting statements will not be considered.
Safeguarding
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing, and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Future First wants to see every state school and college in the UK, and every state pupil, supported by a
thriving and engaged alumni community, which improves students’ motivation, confidence and life
chances. We have a network of alumni who have supported our programmes in schools for over a decade.
They act as accessible and inspirational role models by sharing their stories through a variety of
activities, including blogging, online mentoring, networking and careers activities in schools.
About the role
We are seeking an experienced individual to lead our volunteer development activity. Working closely with
the Fundraising, Delivery and Marketing teams, this is a varied role working with alumni and employee
volunteers to support activities in our member schools.
You will lead on the development of our volunteer community which is managed online through the Future
First Hub, and be responsible for developing and delivering a programme of activities that nurture
relationships with Future First’s diverse audience of volunteers, and increases support for the charity’s
fundraising and development goals.
You will have excellent customer service skills, be proactive and detail oriented and have the ability to
manage multiple projects at any one time. You will be confident in the use of standard office technology, as
well as experienced in the use of databases and IT applications.
Key Duties and responsibilities
- To be responsible for developing Future First’s volunteer relations strategy, and associated budget with a particular focus on the development of an engaged community, and a focus on the needs of employee volunteer schemes.
- To seek opportunities to raise the profile of the volunteer network, and grow its capacity and reach.
- To develop our work mapping and implementing recommendations against the Investing in Volunteers standard.
- To be responsible for running volunteer events and producing relevant communication materials.
- To participate in the strategic development of the Future First online Hub powering our school and volunteer community.
- To recruit volunteers and provide appropriate training and development opportunities, to include consideration of a volunteer board, and engagement activities targeted at the growing near peer volunteer community.
- To work closely with other departments to develop and implement their strategies for engagement.
- To work collaboratively with the fundraising team to explore and support volunteer philanthropy.
- To ensure that a robust monitoring and evaluation framework is in place for volunteer relations.
- To work with senior colleagues to ensure safeguarding policies are robust.
Why join Future First?
We are a mission-driven, innovative social mobility charity that believes a young person’s start in life
shouldn’t limit their future. Our central team is friendly and motivated, and we have a strong network of
experienced freelancers, who support across all functions. Our team comes from a variety of backgrounds
including partnership development, delivery, teaching, programmes and communications. We value all
contributions and offer the possibility to expand and grow the role based on interests.
Ways of working
We work remotely, with opportunities to come together in person to work, plan and develop. In this role you
will also have to travel to some events and workshops.
The work is varied and often fast-paced, requiring rapid processing of information, and the ability to act
confidently with multiple and senior stakeholders including employers, volunteers and school leaders.
As with any small, constantly evolving organisation, each individual balances multiple responsibilities, while
shaping their role around their skills and interests.
Salary and Holiday
This is a permanent position. The salary is between £34,000 and £36,000. Future First staff receive pro rata
28 days of leave (in addition to 8 UK public holidays) increasing one day per year of service up to 33.
Application process
Please submit your CV and a covering letter (no longer than one side of A4) setting out why you feel you’re a great fit for this role and why you want to work for Future First. Please also note how you heard about the position.
At Future First we are committed to social justice and the value of role models. We value and celebrate
people’s diversity and believe this strengthens our team and our work. We are keen to build a workforce
that reflects the young people and schools we support. We particularly welcome applications from
candidates from racialised communities, and those who attended state school and were in receipt of free
school meals and/or were the first in their family to go to university.
Applications will be reviewed as they come in, with 24th May as the final deadline. The first round
interviews (online) will take place on Friday 31st May. The second round will be in person, in London, on 7
June. We reserve the right to close applications early.
Future First is committed to safeguarding the staff, volunteers and young people we work with. Where
applicable, a satisfactory enhanced Disclosure & Barring Service (DBS) check will be required for the
successful candidate.
The client requests no contact from agencies or media sales.
At Making Space we are committed to making a difference in the lives of those in our care, we live and breathe our core values and our looking for likeminded individuals to join our team on our mission to make a positive impact to those in our community who need us most.
We have an opportunity available for a Business and Development Relationship Manager to join our Business Development team. As Business and Development Relationship Manager, your key focus will be to have a direct impact upon the growth and success of the business through the strategic contribution to service development and new business development.
This role will be home based with regular travel across the Midland and South of England region. You will be required to attend at Head Office (based in Warrington, Cheshire) for monthly team meetings, supervisions and as and when required. Salary £57,742 per annum. Contract of 39 hours per week.
Responsibilities will include:
- Developing and growing the customer base across the region, establishing, and maintaining key strategic partnerships with commissioners, ICBs, housing providers and other stakeholders.
- Revenue targets and relevant KPIs are delivered across the region whilst ensuring service sustainability is maintained.
- Establishing demand needs within the local areas whilst supporting with new developments, with interests in LD & MH Services.
- The ability to develop high-level reports and briefings, managing complex data and information to provide concise recommendations and detailed action plans.
For this role you will need to be able to work independently and work with the wider business development team on competitive bids and tendering across the region. We are seeking someone who is willing to lend a helping hand and constantly looking for ways to improve process. You will need to have patience, an understanding nature and active listening skills. If you are someone who welcomes challenges and actively seeks opportunities to enhance your skills then we would like to hear from you.
Qualifications
Candidates must have a relevant qualification in Business management, or be willing to work towards. Extensive experience of successful sales/negotiation within a health and social care context is essential this for this role. Strong organisational and time management skills are required. You will need to be someone who is unafraid to take risks, try new approaches, and continuously seek improvement.
On joining Making Space you will be supported step by step with on-the-job training as well as the opportunity to undertake professional qualifications if desired and required for your role. We are seeking individuals who can showcase that their personal values align ours here at Making Space.
Benefits
We are constantly reviewing our benefits packages to ensure our employees are receiving the very best company perks and we are always seeking out further additions.
Our current benefits include:
- Wagestream – Access up to 30% of your wages as you earn,
- Lifestyle benefits through Bravo Benefits and Health service discounts
- Holidays 25 days plus bank holidays subject to contract (pro rata for part time)
- We pay double time for Xmas day, Boxing Day and New Year’s Day
- Our employees can buy and sell up to 2 weeks holiday – statutory limits apply
- Access to our library of learning through our e-portal
- Want to upskill? We will invest in you and provide you with qualifications in level 2-6 in Health and Social Care, Management, Admin plus other continuous professional development should you wish to further your career within Social Care.
- We invest heavily in your career progression; did you know at least half of our senior posts are filled internally through promotion.
- Travel schemes including cycle to work, car maintenance and 40p per mile travel expenses.
- We run a colleague engagement hub with monthly and annual colleague awards
- Pension Scheme 3% employer contribution as a minimum
- Paid Sick leave
Key Dates:
- Closing date for applications is 17th May at 5pm.
- Informal interviews will be held virtually on 24th May.
- Formal interviews will take place on 07th June at Warrington Head Office.
Could you be our Registered Care Manager?
We have a fantastic Registered Care Manager (RCM) opportunity within our Sense Residential service in Edgbaston, Birmingham.
This is a permanent role, working 37.5 hours per week. We are offering a Registered Care Manager £33,930 per annum.
We are looking for a highly motivated individual to join the management team at a service that is registered with CQC has a GOOD rating and is a residential home to 7 individuals.
The individuals we support here have sensory and learning disabilities and they are leading a happy, varied and fulfilled lifestyles that reflect their individuality and preferences.
As a Registered Care Manager, you will be managing a staff team of the Deputy Manager and Support Workers.
The team at the service encourage that no one is left out of life and that independence is continually developed along with day to day living skills.
Does this sound right for you?
Working at Sense gives you a wide range of benefits including:
- 24 days’ holiday + bank holidays; increasing with length of service
- Free DBS Check
- Free leadership and management development (such as our award winning Growing Stronger Leaders Together programme)
- Free access to over 100 online and face to face training
- On-going development opportunities
- Flexible working and family friendly policies
- Employee referral scheme
- Health and well-being support
- Pension Scheme
- Discount scheme
Your duties can include:
- To support individuals/groups within their home and community reach their full potential
- Providing line management support to a team of staff.
- To provide a customised, responsive, and high-quality service to people with learning disabilities who use Sense services.
- Identify needs and outcomes for each individual we support.
- Deliver services that meet or exceed Sense’s legal and organisational standards.
Your required skills and experiences:
- Prior experience of managing in a care setting and Good knowledge & understanding of Residential and Supported Living.
- Effective communication with stakeholders, commissioners, and users alike.
- NVQ Level 5 Diploma in Leadership for Health and Social Care - or willing to work towards it is essential. Sense will fund this qualification.
Work at Sense can be demanding and so isn’t for everyone, but it is also incredibly rewarding and valuable.
To apply
Managers will use your supporting statement to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly. We would recommend that you read the candidate guidelines, job description and person specification (found at the base of this advert) before applying.
Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.
No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.
Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to an enhanced DBS check.
For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. We welcome applications from talented people from all sections of the community who share our values and belief that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential.
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