Service manager jobs in islington, greater london
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Shop Manager
Working Pattern: 5 out of 7 days per week to be agreed with successful candidate
SALARY: £15.12 per hour
CONTRACT: Fixed until October 2026. Possibility to extend depending on lease and successful turnover
Bring your retail know-how and leadership skills to a role that makes a difference.
We’re looking for a dedicated Store Manager to take the lead in overseeing the daily operations of our brand new shop in Leyton — driving sales, inspiring a positive customer experience, and ultimately helping to fund vital support services for older people in Waltham Forest.
In this role, you’ll be at the heart of the store, guiding a fantastic team of staff and volunteers. You’ll play a key role in their development, offering clear leadership, hands-on training, and day-to-day support to help everyone thrive.
If you're an experienced retail manager with strong people skills and a desire to use your talents for a cause that really matters, we’d love to hear from you.
The client requests no contact from agencies or media sales.
SEL Mind are working in partnership with Oxleas NHS Foundation Trust to deliver the Bromley Mental Health Hub (BMHH), as part of the ongoing transformation of mental health services in the London Borough of Bromley. The service integrates the expertise of local primary, secondary, and voluntary sector providers to offer flexible, holistic and person-centred support for adults experiencing mental health difficulties.
We have an exciting opportunity for a Peer Support Manager to join the BMHH team on a one year fixed-term basis. During the fixed-term period, the post holder will lead on reviewing, strengthening and developing the peer support pathway. You will play a key role in shaping support for our clients that enhances quality of life, choice and opportunity. You’ll be integral in leading the pathway to achieve its objectives to help clients improve confidence and resilience, reduce social isolation and encourage independence and integration into their local community.
In addition, you will be responsible for the day-to-day operational delivery of peer support in the BMHH, including line management of a Senior Peer Support Coordinator who oversees delivery of both one-to-one and group-based peer support, delivered by the wider peer support team. The role also holds responsibility for supporting the team in dealing with risk and safeguarding matters that may arise. Occasional out-of-hours work may also be required to support the team in their group delivery outside of core office hours.
The role requires excellent interpersonal and organisational skills, a commitment to recovery-focused practice, and the ability to work flexibly and collaboratively with SEL Mind colleagues and within a multidisciplinary team in partnership with Oxleas NHS Foundation Trust. You will have strong line management experience and experience of delivering peer support services, including experience of working with people who have complex or heightened needs. You will also possess a strong understanding of the principles of peer support.
Hybrid working is considered in line with policy.
Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.
Closing date: Monday 14th July (11:59pm)
Likely interview date: Wednesday 30th July
We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.
About Us
SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.
SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.
Read more about staff benefits and why staff love working here on our website.
We work to be there when it matters for people living with mental health problems and dementia in Bromley, Greenwich, Lambeth, Lewisham, and Southwark




People land on our shores through no fault of their own, suffering the trauma of displacement. An experienced fundraiser who is looking to make an impact is what LEAH is after. We are over 42 years old and have ambitions to serve our beneficiaries into future decades.
In a tough fundraising climate, we want someone who is not only an experienced and successful fundraiser but also someone who is bold and brave, able to hit the ground running as our Deputy Fundraising Manager.
AI declaration: confirming that the application has not used AI assistant technology
The client requests no contact from agencies or media sales.
The Cardinal Hume Centre works to prevent and tackle youth and family homelessness.
Job title: Communications and Content Manager
Central London
Hours: 28 hours a week part time; 21 hours considered for the right candidate
Salary: £30,400 for 28 hours (£38,000 fte)
At the Cardinal Hume Centre, we believe everyone should have the opportunity to live a full life, but we know that homelessness and poverty can wreck that potential. Too often homelessness at a young age is repeated and compounded in later years. Our renewed vision is to increase our focus on young people, children and their families. To value every individual, nurture their potential and help people thrive.
We are looking to recruit a Communications and Content Manager to provide hands-on accomplishment of our communications and content initiatives. This is an exciting role in our fundraising team that will create and manage engaging content across various platforms, enhancing our digital presence. The role is pivotal in highlighting the Centre’s impact, aiming to amplify the voices of young people, children and families we support. A natural with websites and associated software, marketing and content creation, you’ll be comfortable as point of contact in a standalone role. Bringing your experience and strong communications skills, you’ll proactively seek to continually improve yourself and the role, taking ownership and accountability of your workload.
Please refer to the job description for further information.
In your cv and cover letter please outline how you meet the requirements of the role and why you would like to work for us. You must account for any gaps in your employment history.
The Centre is an equal opportunities employer. We are always looking for talented people from all backgrounds to join us and help improve the lives of homeless young people, insecurely housed families and their children. We particularly want to encourage people from under-represented groups in the not-for-profit sector to step forward and apply to work with us. We require our staff to recognise the valuable role that volunteers play in the work of the Centre and to welcome and support volunteers with whom they work.
We are committed to safeguarding and promoting the welfare of children. We require job applicants, staff and volunteers to complete a criminal records self-declaration and undertake a DBS check; a basic check applies to this role.
Applicants must have the right to work in the UK. We are unable to sponsor visas.
Benefits
· 26 days’ leave, rising to 28 days’ leave after two years’ service (pro rata for part time staff)
· Discretionary wellbeing and celebratory days
· Workplace pension scheme and we’ll match employee contributions up to a maximum of 6%
· Salary exchange option
· Life assurance cover (after probation passed)
· Employee assistance programme
· Season ticket loan
· Training and development opportunities
· Access to Blue Light Card discounts
Closing date for applications: Tuesday 22 July, 9am
First interviews likely: w/c 4 August
If you’ve not heard from us three weeks after the closing date, please assume you have been unsuccessful on this occasion.
The Centre enables families, children and young people to overcome poverty and avoid homelessness.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hours: 37.5 hours a week, Mon-Fri
Duration: 12 Months Fixed Term Contract (Maternity Cover)
Location: London - hybrid, (compulsory) 2 days per week in London office
Salary: £52,866.48 per annum
Job Purpose:
MSF UK/IE is committed to providing a safe and inclusive environment for all staff and for everyone that comes into contact with the charity. The Safeguarding Manager is the focal point for our efforts both leading and assuring delivery within MSF UK/IE and working in collaboration across the MSF movement with key partners and sections to advance and support the development of safeguarding within MSF.
Knowledge, Skills & Experience:
- Relevant experience in protection/safeguarding, experience in managing safeguarding cases is desirable.
- Safeguarding-related background, e.g. dedicated safeguarding role, NHS, social work, HR investigations or NGO experience.
- Strong people skills with the ability to read and navigate complex political interactions.
- Confident and engaging presenter.
- Strong attention to detail and ability to synthesise information from various sources.
- Knowledge of UK/IE Safeguarding Legislation.
- Ability to think critically and analytically enabling excellent decision-making abilities around the protection of vulnerable people.
- Ability to work strategically across a complex organisational structure.
- Diplomatic, with excellent communication skills and strong cross-cultural communication abilities.
- Motivated by desire to ensure MSF UK/IE is a safe, diverse and inclusive place to work, where people are heard and concerns addressed.
- Excellent listening skills; approachable, enthusiastic and dynamic.
- Strong organisation and time management skills.
- Discreet and able to handle information sensitively.
Right to work in the UK - Candidates must have the right to work in the UK. Employment sponsorship will NOT be offered by MSF UK for this role. Please click here to check whether you have the right to work in the UK.
HOW TO APPLY:
Please apply on our website by submitting a copy of your CV together with a letter of motivation (please upload as one document)
Closing date for applications: this is a rolling vacancy, we reserve the right to close applications early once a qualified candidate has been identified.
We look forward to receiving your application!
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Bipolar is a severe mental health condition, characterised by extreme mood changes that range from manic highs to suicidal lows, affecting 2% of the UK population, and we are seeking a candidate who can work as part of our developing engagement in research, alongside our dedicated team of staff and volunteers in realising our ambition of making a far reaching and meaningful difference to the everyday lives of those impacted by Bipolar.
This role is 90% remote working.
The Postdoctoral Research Manager will assist the Director of Research in running Bipolar UK’s Research Division:
- working with the charity and its multiple partner projects and collaborators to deliver on our current research commitments
- to develop the long-term sustainability of the Bipolar UK Research Division
This is an exciting role which will combine overseeing and managing existing and prospective research partnerships with research teams around the country and world, and taking part in the development of Bipolar UK-led research.
Current research partners include teams at UCL, Oxford, Cardiff and the GW4 Alliance, Swansea, King’s College London, Manchester, Birmingham, Newcastle, Lancaster, Liverpool, together with international organisations such as The Global Bipolar Cohort and the International Society for Bipolar Disorders. Our aim at Bipolar UK is to integrate research into the charity in a way which combines more traditional elements of facilitating lived experience involvement alongside actively contributing to and directing research. We are also striving to increase awareness of bipolar and to campaign for more bipolar-specific research, addressing the ‘bipolar gap’ within research and services.
Bipolar UK is very much a user-driven organisation. Approximately one-third of our staff, including our Director of Research, have lived experience of bipolar themselves, while many more have lived experience through family or close friends. Although lived experience is not essential for this role, we especially welcome applications from those with lived experience of bipolar and will expect anyone who takes on this role to have insight into the needs and priorities of the bipolar community, and a commitment to undertaking research which focuses on bipolar.
Bipolar UK is a warm and supportive working environment. The charity has a strong commitment to sustainable working practices and the well-being of its staff.Initially this role is for 2 years. However, research at Bipolar UK is expanding fast and it is highly likely that it will be possible to extend the role beyond this period, dependent upon new funding.
We are looking for someone who is committed to mental health and bipolar research in a way which reflects the priorities of the bipolar community both in the UK and worldwide, understands co-production with people who share lived experience and can explore diverse types of research questions and methodologies and working with a diverse range of researchers and research projects.
For full recruitment pack and how to apply please refer to the job pack attached below.
For questions before application please email research'at'bipolaruk'dot'org.
Our mission is to empower everyone affected by bipolar to live well and fulfil their potential.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Partnerships Manager (Corporate and Philanthropy)
Remote, with UK travel
4 days or 30 hours per week
£40,000 FTE, pro-rata £32,000
If you are imaginative, entrepreneurial, and able to persuade people and organisations to support one of the most important causes in the UK today, this could be the opportunity you have been waiting for. This is an outstanding opportunity to build your professional brand in a transformed organisation with ambitious plans for the future.
For more details see job description.
To apply, please send us a CV describing your achievements to date in your career. As we have an immediate need to fill this role, please give details of your availability to start date.
Shortlisted applicants will then be asked to submit a short PowerPoint presentation (no more than 10 slides), demonstrating both your understanding of the opportunities for AMR Action UK to partner with Corporates and with Philanthropic individuals/organisations, and why you are the right person for the role.
As we have an immediate need to fill this role please apply early as shortlisted applicants may be asked for their PowerPoint presentation and to interview quickly.
The closing date is 13th July 2025.
As we have an immediate need to fill this role, shortlisted candidates will be contacted to provide their PowerPoint presentation and to arrange an interview within short timescales.
The client requests no contact from agencies or media sales.
Clinical Services Senior Officer
£34,300 - £37,300 per year
Fixed term (15 months), full-time (37.5 hours per week)
Hybrid working with regular travel to our London Bridge Office
What the job involves
We’re looking for a Clinical Services Senior Officer to join our Clinical Services Team on a fixed term role covering maternity leave.
Our Clinical Services team provide direct information and support to anyone affected by prostate cancer or prostate problems. This includes our Specialist Nurse team, who run a service available over telephone, email, WhatsApp and Live Chat. We also have a Risk Information Service providing information to undiagnosed men concerned about their risk of prostate cancer.
As a Clinical Services Senior Officer, you’ll play an integral role in running these services, making sure everything’s efficient and accessible to the people who need us. We receive around 15,000 contacts every year, and you’ll help make sure they get the best possible experience.
Managing the day-to-day delivery of the service means organising rotas, planning resources and making sure everything runs smoothly. You’ll line manage our Risk Information Officer and support the growth of our Risk Information Service too.
You’ll also take responsibility for reporting and analysing service data, identifying trends and working with the Head of Support Services to shape improvements. Clinical governance will be a key part of the role, making sure our services remain safe, high quality and in line with the right policies. You’ll also keep our clinical policies and processes up to date, manage GDPR compliance, and act as a key contact for the team, both within the charity and with external partners.
Alongside this, you’ll help promote our services by contributing to promotional plans, social media activity and website updates, making sure more people know we’re here to support them.
It’s a varied and rewarding role where you’ll be helping to shape and improve the support we offer every day.
What we want from you
Good communication is at the heart of this role. You’ll be comfortable using a range of channels and able to build positive working relationships with a variety of people, from healthcare professionals to external partners. A flexible, collaborative approach and a commitment to delivering excellent service are important too.
You’ll bring experience of managing complex work, keeping on top of data, and turning information into clear, useful reports and recommendations. Strong organisational skills and the ability to manage competing priorities will be key.
You’ll be comfortable working independently and as part of a team, with strong interpersonal skills and a positive, solutions-focused attitude. You’ll be able to support and guide colleagues, helping them deliver their best work. Experience using and maintaining databases is important, along with a good understanding of data protection. It would also be helpful if you’re familiar with project management tools and ways of working.
Knowledge of prostate cancer care and support, and an understanding of the nursing profession, would be beneficial for this role.
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.
We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.
Ways of working
Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.
Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply. Please visit the website via the apply button.
Closing date: Sunday 6th July 2025. Applications must be submitted by 23:45 UK time.
Interviews: By arrangement. Currently scheduled from Thursday 10th July 2025.
Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.
Data Operations Manager
Contract type: Permanent – 35 hours per week
Location: UK hybrid working – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.
Salary: £44,168 - £46,493 per year with excellent benefits
Change starts with water. Change starts with you.
Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.
About WaterAid
We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.
About the team
The Data Operations Team sits within the wider Supporter Experience and Operations team, within the Mass Engagement Department at WaterAid. The team is responsible for enabling a high-quality supporter experience through best in class data operations, ensuring tasks are effectively managed across the team. This role leads on all aspects of data imports, Direct Debit processing and Gift Aid claims, enabling WaterAid UK to maximise its fundraising potential, ensuring compliance with financial and data regulations and maintaining high data quality standards.
About the role
As our Data Operations Manager, you will ensure the accuracy and efficient management of data imports and core income processes such as the Direct Debit and Gift Aid claims. You will work closely with key stakeholders in Performance and Insight, Finance and Mass Engagement to drive sustainable change.
In this role, you will:
- Manage the day-to-day data operations (including data imports, Direct Debit submissions, submitting Gift Aid claims to HMRC)
- Line Manage two Data Operations Officers, providing support, coaching and mentoring
- Manage the workload and responsibilities of the Data Operations Team, ensuring that tasks are carried out on schedule and within agreed SLAs
- Identify opportunities to improve efficiency and accuracy through automation or system enhancements
- Build strong operational relationships with key stakeholders in the Data Engineering and CRM teams, as well as with WaterAid’s third party agencies, to identify areas for improvements and rapid problem fixing, particularly in relation to managing data rejects
- Champion WaterAid’s commitment to equity, inclusion and safeguarding.
Requirements
To be successful, you will need:
- Excellent problem solving and communication skills
- Strong experience of using relational database packages and working with large and complex data sets
- Experience of leading, managing and motivating others and driving change
- Experience of measuring and reporting on team performance against Key Performance Indicators (KPIs)
- Experience of using SQL
- Knowledge of BACS, Direct Debit and Gift Aid HMRC regulations
Although not essential, we’d prefer you to have:
- Good working knowledge of the architecture and functionality of Microsoft Dynamics 365
- Demonstrable experience in Direct Debit and Gift Aid processing
- Experience using Azure DevOps
Closing date: Applications close 12:00pm UK time on 14/07/2025. Interviews are expected to take place week commencing 21/07/2025
How to apply: Click Apply to complete the pre-screening questions and upload your CV and cover letter.
Can I use Artificial Intelligence (AI) technology in my application?
At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
Preemployment screening : To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All preemployment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UKbased roles require a basic Disclosure and Barring Service (DBS) check.
Benefits
Our benefits:
- 36 days’ holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days’ annual leave
- Employer pension contribution up to 10 %
- Flexible and hybridworking arrangements
- Season ticket loan
- Free annual eye tests
- ‘Pay As You Give’ charitablegiving scheme
- Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
- Paid sabbaticals
- One paid volunteer day each year
Our global commitment:
Our People Promise – We work with passion and focus so everyone, everywhere can access clean water, decent toilets and good hygiene. WaterAid is a place of purpose, wellbeing and shared responsibility where all voices are valued.
Equal opportunities – We are an equalopportunity, disabilityconfident employer. We welcome applications from people of all backgrounds, beliefs and ways of life.
Safeguarding – We have a zerotolerance approach to any form of abuse or exploitation and carry out background checks on all prospective employees.
Together, we’ll change the world through water.
Join us and be part of the change !
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.





Location: Bexley Refuge
Salary: Unqualified: £28,255 - £29,913 per annum (dependent on experience)
Qualified: £29,923 - £32,623 per annum (with an accredited VAWG /domestic abuse qualification)
(Please note that applicants are usually appointed at the bottom of the relevant band)
Hours: 37.5 hours per week
Contract: Fixed Term Contract (Until 31st March 2026 –with possible extension)
Closing Date: 18th July 2025
Closing Time: 00:00am
Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as a Refuge Worker at Solace Women's Aid.
You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.
Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.
About the Service
We have three refuges in Bexley, which provide emergency accommodation to women and children fleeing domestic abuse and sexual violence. We are there for women at a time of crisis and help families take their first steps to freedom and recovery.
We exist to end the harm done through gender-based violence. Our aim is to work to prevent violence and abuse, as well as providing services to meet the individual needs of survivors, particularly women and children. Our work is holistic and empowering, working alongside survivors to achieve independent lives, free from abuse.
About the Role
You will provide advice and support to women who have experienced domestic abuse in a refuge setting, across two sites. You will carry out risk and needs assessments, develop support plans and carry out key work with women survivors. You should have a minimum of two years’ experience of working with this or a similar client group. An in depth understanding of the needs of women and children from a diverse background is essential.
As part of both roles, one of the job posts will be located in one refuge, with the other job post located across three refuges.
About You
The ideal candidate will have in-depth knowledge of domestic abuse and its impact on women and their children, as well as experience of providing emotional and practical support to victims of domestic and sexual violence.
You will have experience of managing risk and following case management procedures to meet the needs of the client group, and the ability to work with women to help them to understand their needs, risk assess, develop safety plan and support them in linking with other agencies.
You will have a working knowledge of the available legal remedies, housing and welfare benefits, as well as experience of providing workshops.
Outside of this, you will have excellent administrative and time management skills and the ability to effectively manage a caseload.
What we can offer you
We provide a comprehensive benefits package to all our employees, including:
- Flexible working
- Focus on learning and development (internal career progression and training)
- Generous holiday entitlement
- Employer pension contribution
- Family-friendly leave and enhanced maternity pay
- Access to Inclusion Networks
- Daily clinical debriefing
- Employee Assistance Programme providing free 24/7 support and advice
- Employee Benefits Platform offering staff discounts, benefits and savings
- Flow & Restore yoga classes
- Meditation sessions
- Cycle to Work Scheme
How to apply
When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:
- Values, Behaviours & Competencies
- Knowledge, Experience and Skills
Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.
We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.
This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.
As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.
No agencies.
The client requests no contact from agencies or media sales.
Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives. Our core values are ‘Be open, be compassionate and be bold’ and our teams apply these daily, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.
Volunteers and Peer Mentors are essential to our work, playing a crucial role in supporting service users, staff, and the wider organisation. They bring invaluable skills, experience, and perspectives that enhance our services.
We are in need of proactive Volunteer and Service User Involvement Team Leader who’s dynamic qualities will be key to strengthening volunteer engagement and ensuring service users actively shape our Tower Hamlets services. Collaborating closely with leadership, staff, and service users, you will identify opportunities where volunteers can add value and support the service. Your role includes developing and embedding a local volunteering strategy that promotes recovery and community engagement.
You will also drive Service User Involvement initiatives, fostering a co-produced, inclusive environment where service users have a strong voice and their contributions are recognised. Responsibilities include recruiting, training, and supporting a diverse volunteer network, ensuring meaningful placements within projects and the wider community.
Where: Tower Hamlets
Full Time Hours: 37.5 per week,
Full Time Salary Range: £35,220.59 - £37,184.91 dependent on experience (based on full time working hours pro rata for part time)
Allowance: £4,133.14 Inner London Weighting
Responsibilities
About the role:
- Working in collaboration with service leadership colleagues and staff team to identify meaningful opportunities for volunteers
- Supporting with leadership duties across both treatment service and recovery service
- Creating and supporting a positive culture of volunteering within the service
- Recruit, train and coordinate volunteers, peer mentors and recovery champions
- Line manages the recovery champions in post and support them with their professional development
- Be the service lead with coproduction projects across sites including coproduction space and service user activities
- Supporting the welfare and wellbeing of volunteers, peer mentors and recovery champions
- Managing a volunteer recruitment and support strategy within the service
- Volunteering Lead and other service-based Volunteering Leads across the organisation
- Engage with those who access our services, by listening to their views and asking for their feedback
- Represent the views and opinions of those who access our services
- Provide feedback and updates to those who access our services informing them of any changes and decisions.
- Work with staff and community to improve and develop the service
- Lead on service user meetings
About you:
- Experienced in recruiting, training and managing volunteers
- Aware of the challenges faced by the people using our services
- Experienced in delivering learning and training to others
- Accomplished written and verbal skills and a high degree of IT competency
- Capable, committed, and influential leader
- Experience of promoting the voice of service users
- Excellent time management
- Excellent team working, communication and interpersonal skills
- Empathetic and non-judgemental approach
- Ideally you will posses a level 3 qualification in assessing learner work and Project management and/or team leader experience
What we will give to you:
- 25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us.
- Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme
- Contributory pension scheme
- A great selection of benefits incl. discounts for shopping, cinema, holidays, etc.
- A friendly and supportive team
- Training, career development & progression opportunities
- Refer a friend scheme.
Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.
Join us in our journey of empowerment and holistic support, where every individual's well-being is at the heart of what we do.
Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.
If you require sponsorship, please note that this role is not eligible for a Health and Care Worker visa. You may be eligible for sponsorship under the Skilled Worker route but must meet the minimum salary requirements for the role.
Salary Range (pro rata if part time)
CGL points 31 to 33 (£35,220.59 - £37,184.90)
ILW / OLW /Fringe
Inner London Weighting (£4,133.14)
Closing Date
13/7/2025
Our mission is to help people change the direction of their lives, grow as individuals, and live life to its full potential.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you passionate about the wellbeing of people and the planet?
Can you engage people through effective communications and events?
If so, we’d love to hear to hear from you.
We believe in people and the planet thriving together. We want to see a world where thriving is possible - because society is structured to support people's wellbeing rather than to undermine it. We're building a network of wellbeing changemakers who share our vision.
We're now recruiting for a Network Development Manager to oversee our relationships with our followers, including by rolling out a new Ambassador programme. Working from home, somewhere in the UK, flexibly for three days a week, the successful candidate will play a major role at the heart of a growing movement to embed wellbeing in our economy and our society.
They will be a good team player with experience of engaging networks of passionate people. They will have excellent spoken and written communications skills and a track record in organising exciting online and in-person events. Some fundraising experience would be an advantage, but above all, they will have a passion for wellbeing - of people and of the planet.
Note
- We are looking to ensure the diversity of the staff group reflects the diversity of people in the UK and would welcome applications from people in all social groups.
- We offer 28 days paid leave (pro rata) plus bank holidays and membership of our pension scheme.
- All appointments to the Network of Wellbeing are subject to a six-month probation period.
To connect people, support projects and inspire action for the wellbeing of people and the planet.




The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Are you a finance/ operations professional with knowledge of the charitable sector? Are you looking for part time, flexible hours with the option to work from home? Would you like an interesting and varied role with friendly and supportive colleagues? If so this could be the role for you.
We are looking for someone to lead the governance, financial and operational management functions of a small charity that helps philanthropists manage their charitable giving.
About us
The Charity Service helps major donors to successfully manage their charitable giving. Our core services include Donor-Advised Funds (DAFs) and strategic philanthropy advice. We also manage our own Greater Manchester Grants Programme.
The role
The Finance and Operations Manager will oversee the charity’s back-office functions, ensuring that the charity meets the highest standards of governance and management and that the charity’s philanthropy services are delivered efficiently and effectively.
The key responsibilities of the role are:
- Providing the accounting and financial management function for the charity.
- Overseeing the management of the charity’s portfolio of investments, including expanding the range of investment options for our DAFs.
- Managing the human resource function.
- Managing the governance function for the charity and supporting the Board of Trustees to govern the charity effectively.
About you
To apply, you'll need to be able to clearly demonstrate:
- An understanding of the charity regulatory environment.
- Financial management and accounting experience.
- Experience in using accounting software.
- Good communication skills, including excellent report-writing skills.
- A high level of competency in Word, Excel and PowerPoint.
- An ability to work remotely under own initiative and manage time effectively.
- Committed to equality, diversity and inclusion.
Location
Our team are based remotely with some travel to central Manchester. For the Finance and Operations Manager role, you will be required to travel to Manchester to attend in-person trustees’ meetings every quarter.
Benefits
We are committed to providing our employees with a supportive and engaging environment. We offer:-
- Flexible working arrangements that allow you to adapt your working hours to fit alongside family and other life commitments.
- Ongoing professional development and training opportunities.
- A standard 35-hour working week for full-time positions.
- 25 days holiday entitlement, plus the usual public bank holidays in England and Wales for full-time positions (pro-rated for part-time positions).
- Additional leave between Christmas and New Year
- 5% employer pension contribution (with 5% employee contribution).
Our values
The Charity Service is an independent not-for-profit charity driven by our mission and values. We believe in philanthropy that supports charities to achieve their mission, builds strong, open and trusting relationships, and respects and values diversity.
We know that diverse teams make better decisions, and are more creative and stimulating to work in. We aim to foster an inclusive working environment where every individual, regardless of background, feels valued and empowered to contribute.
Application resources
Full job description and person specification attached.
How to Apply
If you are excited by this role and have the relevant skills and experience to apply, we would be delighted to hear from you.
Please apply via the Charity Job website, sending us a copy of your CV with a short covering letter showing how you meet the person specification.
Application deadline: Thursday 10th July
Interviews: Interviews will be held in Manchester on Wednesday 23rd July
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
International Medical Corps (UK) is an international humanitarian non-governmental organisation (NGO) with its headquarters in London. IMC UK was incorporated as a company limited by guarantee in England and Wales on July 2, 2002, and registered as a charitable organisation with the Charity Commission on September 19, 2002. Activities commenced on November 1, 2002. IMC UK’s mission is to provide humanitarian assistance, healthcare and training to communities affected by disasters, conflict, and poverty, so they can return to self-reliance. The Charity is an independent affiliate of International Medical Corps, a US-registered non-profit organisation that shares the same mission, and International Medical Corps Croatia, an association registered in Croatia
JOB SUMMARY:
To deputise for IMC UK Director of Finance and work closely with budget holders and counterparts in Split and LA to provide 'real time' support and analysis, that will assist budget holders and IMC UK in decision-making.
Manage the day to day financial activities of International Medical Corps UK with specific focus on financial management, budgeting and corporate financial planning, and ensuring that the finance team is achieving expected deliverables timely and accurately.
MAIN TASKS AND RESPONSIBILITIES
Financial Planning
1. Active participation in drafting IMC UK annual budget for board of Trustees approval.
2. Monthly Updates of Rolling Forecast of IMC UK corporate costs. As the responsible finance officer train and regularly collaborate with Budget Managers to ensure that corporate forecasts are accurate, relevant and reliable by ensuring that; b), to confirm that:
2.1. Staff cost projections – work in collaboration with HR team to ensure that IMC UK staff projections include hire plans, transfer plans, allocation plans, field deployment, terminations, promotions etc.
2.2 HQ Non Labour Cost Projections – monthly review and cost projections should be updated to reflect IMC UK’s latest plans; For example, Travel budgets should be updated if no travel has taken place during the month and not likely to happen in next 2 months. Professional fees - are there valid consultancy agreements in place or is it still in the pipeline and the lag should be built into.
2.3. Provide SFD with latest IMC UK corporate expenditure position with the following details:
- Movement on IMC UK costs vs IMC costs
- Breakdown of fixed costs vs variable costs under IMC UK pipeline
- New positions projected and salary costs allocations;
- Service fee analysis by departments and seek explanations on movements from HQ teams of IMC UK affiliates;
- Work with SFD to ensure IMC UK SMT approval on service fees is obtained;
Financial Control
3. Bookkeeping. Ensure that accounts payable, accounts receivable, bank & general ledger modules are maintained timely & accurately. Ensure that the following are available on file:
3.1. Monthly reconciliation of payroll data,
3.2. Reconciliation of other control accounts including payroll, accruals, prepayment;
4. Internal Control & Regulations. Ensure that all relevant procedures are maintained in relation to a) Procurement process, b) Financial procedures & approvals, c) Sanctions checks d) HMRC Tax - Payroll, Dispensation & VAT tax issues and e) Pensions are adhered to.
4.1. Finance manager shall prepare, plan and deliver training to all relevant staff members on IMC UK's financial, approval and allocation processes.
4.2. Maintain an exceptions register with incidences where the proper procedures have not been observed.
5. Banking & Cash Projections. To monitor and update the Finance Director on
5.1 IMC UK banking and sanctions compliance requirements are updated and adhered to;
5.2 IMC UK Cash requirements projections are updated on a monthly basis on the last day of the month;
5.3 intercompany settlements are reviewed and undertaken on a timely manner
5.4 Summary of bank charges by IMC UK bankers are monitored on a regular basis;
6. FOREX.
6.1. Work with finance team to ensure that funds in other currencies are transferred into IMC UK functional currency – USD on an urgent basis.
6.2 liaise with IMC UK bankers to offer effective solutions for transfers to sanctioned countries;
7. Payroll.
7.1 Staff Cost projections. Proactively work with HR, to provide input on cost implications for new hires; and update IMC UK’s financial projections systems with cost projections on all changes including salary changes, increment implementation, benefits and deductions, vacation leaves pay, off-boarding of employees, and pension management.
7.2. Posting monthly payroll costs to the ledgers.
7.3. Regular monthly payroll reconciliation with differences shared with SFD.
8. Pensions. –
8.1 Effectively manage IMC UK Pensions Plan contributions in collaboration with HR.
8.2 Ensure appropriate and timely pensions contributions are made to pension provider.
9. Public Donations – with collaboration with the Fundraising team, ensure accurate classifications and coding of restricted & unrestricted funds received; For new appeals request for finance codes from IMC Finance team.
Financial Reporting
10. Monthly SMT report. Produce by set date with analysis on income projections, expenditure projections, corporate cost breakdown, donor payments receivables, donor disallowed costs, intercompany balances and variance analysis and clarifications from relevant teams. The following reports are reviewed to prepare the monthly reports:
• Summary pipeline report
• Shortfall Reports
• DR GR Reports
• Summary of cash inflow in IMC UK bank accounts fortnightly;
• Intercompany balance
• Services fees
11. Quarterly Management Accounts. Produce within set timeline for board distribution following FD review. The Quarterly Management Account should be accompanied with the following details:
11.1. Valid variance analysis with input from operations and International Finance team
11.2. Detailed breakdown of unrestricted funds received and sources and updated unrestricted income projection;
11.3. Summary of key events affecting the figures reported;
12. Assets –
12.1 Regular update of IMC UK Asset list and annual update to IMC UK asset list with obsolete items;
12.2 VfM is achieved through competitive bidding process
Statutory Audit
13. Provide active support and planning in annual statutory audit undertaken on the company accounts, including:
13.1 assist with drafting of the financial statements for audit;
13.2 analysing and reconciling the underlying reports for the audit preparations;
13.3 Create audit file with back-up transaction details;
1. 13.4 Liaise with other corporate offices to provide inputs;
Perform other duties and responsibilities as assigned by manager. Please note that the duties and responsibilities listed above are representative of the nature and level of work assigned and are not necessarily all inclusive. This job description is subject to review to ensure that it reflects the strategic direction requirements of International Medical Corps UK.
MINIMUM QUALIFICATIONS
• A recognized Accountancy qualification and/or related degree including a detailed technical knowledge of UK Financial legislation.
• Experience managing all aspects of financial statements from month end close to preparing financial statements / annual accounts and presentations for boards in a corporate headquarters environment
• Experience of working in the non-governmental sector at HQ level a plus Proven ability to lead, manage, motivate and develop a team;
• Experience of working in a similar multi- HQ set-up an advantage.
• Ability to actively influence day to day decisions, shaping strategy and the direction of the business
• Ability to demonstrate initiative, be proactive and offer a solution-oriented approach
• Self-motivated, positive attitude, flexible and adaptable to the needs of team and organisations
• Proven track record of change management and influencing the organization
• Ability and willingness to undertake routine administrative tasks
• Ability to develop effective working relationships at all levels internally and externally
• Excellent attention to detail and ability to meet deadlines using multiple accounting software platforms
• Strong analytical skills and a commercial outlook
• Ability to prioritise work, meet deadlines and work calmly under pressure
• Accounting for payroll and pensions experience
• Ability to travel on business trip if required
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The HR and Operations Manager plays a pivotal role in ensuring the effective and efficient functioning of the London Irish Centre’s (LIC) internal operations, with strategic oversight of all HR functions, organisational policies, facilities management, and volunteer coordination.
This key position supports a positive and inclusive workplace culture, embedding best practice, staff wellbeing, and continuous improvement across the organisation. With a focus on both people and operations, the role is central to developing our growing team and delivering well-managed operations that collectively advances LIC’s strategic goals.
About You
- You are a professional and enthusiastic HR and Operations practitioner with experience spanning people management and day-to-day organisational operations.
- You have a strong track record of developing, motivating, and supporting both staff and volunteers.
- You have the ability to manage a wide range of operations - including health and safety, policy, compliance, quality, governance, contracts, and contractor oversight - to support service delivery across the Centre’s diverse functions.
- You are experienced in building and maintaining effective organisational systems.
- You demonstrate outstanding communication skills, attention to detail, and discretion, and you excel at managing a varied workload with competing priorities and tight deadlines.
- You are highly organised and thrive in dynamic environments where flexibility, initiative, and sound judgment are essential.
- You are committed to fostering a welcoming and inclusive culture; You are proactive and comfortable working independently, while also able to build strong, collaborative relationships across all levels of the organisation.
Key areas of responsibility
- Lead the day-to-day HR function providing support to staff across all areas of HR.
- Ensure HR policies are reviewed and updated to ensure compliance with employment laws, regulations and best practice. Develop new policies that are fit for purpose, legally compliant, and embedded within the team.
- Update, maintain and develop employee handbook, HR templates, processes, and systems to support the delivery of an effective HR function.
- Manage HR systems ensuring all records are maintained accurately and comply with GDPR.
- Oversee all recruitment processes.
- Oversee the entire employee lifecycle - from induction to exit - while implementing talent retention strategies, performance management systems, and succession planning.
- Oversee organisational volunteer management, ensuring compliance with policies and alignment with strategic objectives
- Coach and advise line managers on people issues withing their teams from probation to sickness absence to performance.
- Manage grievances and disciplinary actions in accordance with policy.
- Lead on delivery of annual training plan and annual appraisal process.
- Oversee day-to-day office management to ensure a warm, inclusive, and safe working environment.
- Ensure health and safety, compliance, and quality standards are consistently upheld across all HR and operational practices, fostering a safe, legally sound, and high-performing work environment.
- Manage outsourced IT contracts and service level agreements, overseeing IT and communications providers - including VOIP systems - while coordinating support and resolving issues as needed.
- Oversee office supplies, contracts, and supplier relationships, ensuring cost-effective and efficient operations.
- Responsible for governance and compliance matters, providing comprehensive board support, and managing company secretarial duties, including filings and updates with Companies House and the Charities Commission.
- Oversee and manage operational expenditures to ensure alignment with the allocated budget, while identifying opportunities for cost efficiencies.
This job description is a guide to the nature of the work required of the HR & Operations Manager. It is not wholly comprehensive or restrictive and may be reviewed as required.
Employee Benefits
· Enhanced annual leave - 26 days plus bank holidays (increase to 27 days after 5 years of service pro rata).
· Enhanced sick pay - 4 weeks of contractual hours on full pay after completion of probationary period pro rata *
· Enhanced maternity and adoption leave pay*
· Cycle to Work Scheme*
· Tech Scheme*
· Eyesight tests and contribution to corrective glasses*
· Jury Duty leave pay*
· Employee Assistance Programme.
· Complimentary tickets to select events.
· 50% discount on LIC education courses (subject to availability).
· 20% discount at the LIC shop and 10% discount at the LIC bar.
· Mindfulness app membership*
*Only available to staff on contracts of a minimum of 12 months
LONDON IRISH CENTRE
OUR SIX CORE VALUES
At the London Irish Centre we strive to be:
1. Welcoming
2. Compassionate
3. Inclusive
4. Creative
5. Community-centred
6. Sustainable
The London Irish Centre is an equal opportunities employer. We actively encourage applications from diverse backgrounds, communities and industries, and are committed to equality and diversity within our workforce. Please note our offices have some barriers to access, which is one of the core missions that our redevelopment will overcome.
The client requests no contact from agencies or media sales.