Service manager jobs in selhurst, greater london
We’re looking for a skilled and experienced senior digital and data professional to lead on the development of our digital infrastructure, and delivery of our data strategy.
This role is pivotal in ensuring the organisation has the right tools and capabilities to operate efficiently and effectively.
At the Association of Charitable Foundations (ACF) we offer a supportive and inclusive work environment where our team can thrive. We are a small friendly team who take a collaborative approach to work. We value work-life balance, and we believe is supporting our employee’s professional development and wellbeing.
About the role
You will be responsible for the organisation's digital infrastructure, data strategy and accuracy, and user experience. This role ensures the organisation has the right tools and capabilities to operate efficiently and effectively, and leads on data governance and utilisation to drive strategic decision-making. This role will work closely with the Marketing and Communications team to ensure alignment between digital strategy and brand messaging, and with all colleagues to empower them to utilise digital and data effectively in their roles.
Key Responsibilities:
Digital and Data Empowerment:
· Lead the development and implementation of strategies, training, and resources to enable colleagues across all departments to effectively utilise digital tools and data insights in their work.
· Foster a data-driven culture and supporting the organisation through a period of change.
· Develop and deliver practical training sessions and resources on digital platforms and data analysis.
· Provide leadership and guidance to teams on how to integrate digital and data into workflows.
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- Collaborate with stakeholders across the organisation to understand their needs and develop tailored solutions.
- Promote a culture of experimentation and continuous improvement in digital and data practices.
- Effectively manage stakeholder expectations and ensuring buy-in for digital and data initiatives.
- Digital Infrastructure & Tech Stack:
- Oversee the effective product management and use of tools and platforms of all digital communications channels, including CRM, website, email marketing, and social media.
- Own and manage the organisation's tech stack, ensuring it supports current and future needs.
- Lead on the development and maintenance of CRM, website functionality, email marketing systems and social media platform integration.
- Oversee the improvement of user journeys across all communications channels ,taking a user-led approach.
- Keep abreast of the latest trends and research in digital communications, technology and ways of working; making evidence-based recommendations for continuous improvement.
- Data Strategy & Governance:
- Maximize the use of data across platforms to provide user insight and learning that measures impact and supports strategic decision-making.
- Lead the team to provide data and insights in a timely manner.
- Ensure data is used effectively for audience segmentation and targeting.
- Lead on data governance, ensuring compliance with data protection regulations.
- User Experience (UX) & Design:
- Lead on user experience and design, ensuring digital platforms are user-friendly and accessible.
- Oversee continuous improvements in search engine optimisation and accessibility.
Digital Development:
· Manage digital development projects, including website updates and new platform implementations.
Who we are looking for
We’re looking for someone who can step confidently into the role and deliver at pace. You will have:
· Significant experience in developing and implementing digital strategies across multiple channels (website, email, social media).
· Significant experience in leading and managing digital platforms, including website CMS, CRM, email marketing platforms, and social media management tools.
· Proven experience in developing and implementing data strategies, including data governance, analysis, and reporting.
· Demonstrable experience in improving user experience (UX) and user interface (UI) on digital platforms
· Experience of managing digital development projects and working with technical suppliers.
· Thorough knowledge of digital marketing best practices, trends, and technologies.
· Knowledge of website development processes and technologies
· Knowledge of data protection regulations (e.g., GDPR, PECR).
· Ability to present complex information to non-technical audiences.
· Developed project management skills with the ability to manage multiple projects simultaneously and deliver to deadlines
· Strong communication and interpersonal skills, with the ability to build effective working relationships at all levels.
· Developed strategic thinking skills with the ability to contribute to the overall organisational strategy.
About the Association of Charitable Foundations
ACF is the leading membership association for foundations and independent grant-makers in the UK.
We strengthen trusts and foundations so they can rise to the challenges of our time. Our vision is diverse, vibrant and effective foundations working together for social good.
You can read our new five-year strategy here.
You can read the Principles of engagement for our learning, events and networks here
Our values are:
We care · We are open · We are evidence-based · We are ambitious
About our members
We have over 440 members, who together represent one third of the assets of the charity sector and make over 40% of the grants awarded by UK foundations. Our members range from small family trusts to some of the largest charitable foundations in Europe, funding across sectors from social justice and the environment to education and the arts.
Our commitment
We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to provide excellent services. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.
We welcome all applicants and are keen to ensure our team reflects the diversity of the UK and the members we serve. We would like to encourage applications from disadvantaged socio-economic, disabled, LGBTQ+ and Black, Asian and Minority Ethnic backgrounds. If you require any adjustments during the recruitment process, please let us know — we’re happy to support you.
Benefits
ACF has developed a range of benefits to enable staff to perform and be supported in times where personal situations change. Annual leave is 25 days per year, plus all the bank holidays, as well as additional time off between Christmas and New Year. We will also make a pension contribution of 10% of base salary on your behalf without any expectation of colleagues matching the organisation contribution.
ACF supports flexible working arrangements, offers hybrid working and has a family friendly policies. We also support employee wellbeing by offering occupational sick pay and an Employee Assistance Programme to all staff.
The client requests no contact from agencies or media sales.
Due to a recent restructure within the organisation, BVSC are seeking a Children & Young Person Community Connect Wellbeing coordinator, who is passionate about improving health and wellbeing within Bexley.
In this role, you will work within a team to empower residents to access local charities, community groups, and services. Working alongside healthcare professionals and local organisations, you’ll help create personalised action plans, provide ongoing support, and ensure that everyone receives the care and guidance they need.
BVSC exists to promote voluntary and community action as a means of improving the quality of life for people in Bexley.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Development Manager (Major Donors)
Salary: £35,000 to £40,000 per annum
Location: Hybrid – London EC1Y/Home/Travel to events
About MQ Mental Health Research:
MQ is the first major charity funding mental health research. By connecting scientists with supporters, together we strive to understand mental health, improve treatments and prevent mental illness.
We champion and fund world-class research to transform the lives of everyone affected by mental illness. By connecting scientists with supporters, together we strive to understand mental health, improve treatments and prevent mental illness.
About the Role:
You will play an active role in identifying, cultivating, securing, managing and retaining donors, and soliciting major gifts, with the full support of the Executive Leadership Team and Chair of Trustees.
Here's a summary of your key responsibilities:
- Prospect and cultivate new individual supporters to donate 5 figure gifts using a variety of tactics, such as attending in person networking events, gaining introductions from our Development Board, Trustees and other senior supporters
- Personally manage a prospect pool of individuals to steward and re-engage to donate 5 figure gifts
- Maximise the partnership opportunities with the Lord Mayor’s Appeal.
- Develop written materials and proposals to engage prospective individual donors and report on the impact of their donations
- Develop stewardship and cultivation activities (e.g. webinars/ drinks receptions for mid-level donors)
- Use the support of senior leadership and members of the Board of Trustees to cultivate prospects as needed
- Work with colleagues to identify and scope new high value partnership prospects and application opportunities
- With the support of the Head of Development, develop and implement the donor giving strategy
- Report against income, expenditure and other targets
- Keep MQ’s central database up to date with all prospect actions
About You:
This role is for you if you are self-motivated and an experienced relationship fundraiser and driven to ensure that targets are hit and projects are delivered to the highest possible standards.
You will have demonstrable experience of managing 4 and 5-figure+ gifts from donors and be a sophisticated communicator with the confidence to build relationships with and inspire colleagues and donors.
Essential role requirements include:
- Previous major donor fundraising experience
- Exceptional communication skills particularly in understanding and translating complex information and turning it into compelling written proposals
- Has a can-do attitude
- Demonstrates a commercial mindset
- Good interpersonal, influencing and relationship-management skills, at all levels.
- Willingness to attend networking events as required
Desirable Skills:
- Experience of Blackbaud’s Raiser’s Edge/NXT is desirable but not essential.
- Background or study in relevant fields of mental health sciences
What We're Offering You:
In return, we offer a great working experience within a friendly team. Hybrid working (in the London office Mondays and Tuesdays, with the remaining days from home). We are located near Barbican Tube.
Plus, we offer lots of generous benefits and training opportunities.
We're a Sunday Times Top Company to work for.
Benefits
- Flexible working: As a mental health charity, staff wellbeing is of paramount importance. We operate a core hours policy (10-4) to encourage flexible working and staff are mainly home based with the requirement to come into the office two days per week. A standard full-time working week is 35 hours, plus an hour for lunch breaks.
- Holidays: Annual holiday entitlement of 28 days plus bank holidays.
- Wellbeing Allowance: MQ provides an allowance of up to £1200 per annum for each employee to spend on activities that increase their wellbeing. This is paid through payroll and is taxable.
- Cycle to work scheme: An interest-free loan is available to enable employees to purchase a bike and accessories, repaid via equal deductions from the employee’s salary over 12 months.
- Employee Assistance Programme: All employees and their families have access to a 24-hour confidential advice and support line.
- Counselling: Employees have access to a number of free face-to-face sessions, via the EAP scheme.
- Pension: MQ makes contributions of 5% and employees make contributions of 3%.
- Season Ticket Loan: An interest free season ticket loan is available, repaid via equal deductions from the employee’s salary over 12 months.
- Personal Development: We value employee development and review individual training needs through our performance management system. HR also runs internal management development sessions for all staff.
We look forward to hearing from you.
Closing date: Sunday 15th June 2025
Please note, we typically start interviewing within two weeks of the job advert going live. We reserve the right to close the job before the deadline based on the volume of applications, so we encourage you to apply as soon as possible.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We believe in equality and inclusion and we welcome job applications from everyone, provided you meet the criteria for the job.
Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration and undertake a DBS check.
No agencies please.
In this role, you will work within a team to empower residents to access local charities, community groups, and services. Working alongside healthcare professionals and local organisations, you’ll help create personalised action plans, provide ongoing support, and ensure that everyone receives the care and guidance they need.
BVSC exists to promote voluntary and community action as a means of improving the quality of life for people in Bexley.



Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to be part of a young and vibrant charity that is dedicated to supporting those who have been bereaved by suicide?
We are looking for a PA & Events Assistant to provide comprehensive administrative support to our Senior Leadership Team and help with the planning and execution of internal and external events. Reporting directly to our CEO, you will play a crucial role in upholding and improving our overall operational excellence.
We are a small, dynamic team, so there is also plenty of scope to get involved with other things and gain an insight into all areas of the charity, with opportunities for growth and development.
We have really ambitious plans for 2025 and beyond so we’re looking for an individual who has a hands-on approach and a can-do attitude!
About the role
As PA & Events Assistant you will:
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Manage diaries and inboxes for Senior Leadership Team (SLT) members, scheduling meetings, appointments, and ensuring timely responses to correspondence.
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Coordinate travel arrangements, prepare meeting agendas, and take minutes as required.
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Oversee general organisational inboxes (e.g., info@), ensuring prompt and appropriate responses or delegations.
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Maintain organised records of communications on our CRM and follow-up actions.
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Manage guest lists for all events, including invitations, RSVPs, and attendee communications.
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Own and update action trackers for key events, ensuring tasks are completed on schedule.
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Liaise with event suppliers and coordinate logistics to ensure successful event delivery.
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Support the maintenance of our volunteer database and for events ensure volunteers are engaged and recognized for their contributions.
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Recruit and coordinate volunteers for events.
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Organise and manage internal social events and initiatives, such as staff socials and the buddy system.
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Support the day-to-day office facilities, including maintenance requests, supplies inventory, and liaising with service providers.
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Assist with financial tasks such as processing invoices and volunteer expense claims.
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Manage the inventory and fulfillment of merchandise orders, ensuring timely delivery and accurate record-keeping.
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Maintain accurate records of donor interactions and funding outcomes on our CRM.
About you
Based within easy commuting distance of our office in Westminster, our ideal candidate would have some experience of being a PA and event organisation.
Key attributes we are looking for include:
- Excellent written and verbal communication skills
- A high level of organisation and attention to detail
- Ability to work independently and as part of a team
- An enthusiasm to learn and to develop knowledge and skills
- Confidence in using digital technology
We are committed to Equality, Diversity and Inclusion and as such are actively seeking candidates of all backgrounds to represent the diverse population of people that we serve.
This role requires eligibility to work in the UK and a Basic DBS check.
We are looking for a Grants Management Lead who will manage part of ClientEarth’s existing grants portfolio and provide strategic direction within the team and across departments to ensure successful grant management delivery and fundraising.
Meet your Manager
In this role, you will be managed by Jamil De Dominicis. Jamil joined ClientEarth in 2019 and is based in London. As Global Head of Grants, he leads the Grants Management team and oversees ClientEarth’s grants income from trusts, foundations and other statutory and institutional funders. Prior to joining ClientEarth, Jamil worked in various policy, research and grant management roles at the international affairs think tank Chatham House and the National Foundation for Youth Music.
Main Duties
- Manage existing relationships with major foundations and other institutional funders to ensure that funders are aware of project performance and receive regular updates in compliance with grants agreements
- Oversee relationships with senior stakeholders from current and new donors; act as a key facilitator and steward of relationships between funder staff and key programme contacts
- Support on developing and executing the Grants Team Annual Plans and strategy
- Oversee the development and production of well researched and comprehensive proposals and reports to existing donors that meet funding priorities and requirements within the submission deadline, in coordination with programme staff
- Line manage their team effectively by ensuring the Managers and Officers have support and are empowered to lead on their funding portfolios
See the job description (below) for a full list of duties for this role.
Role requirements
- Significant grant management and contract oversight experience with complex funders (essential).
- Significant experience in budget and financial management for large portfolios of funders (essential)
- Good knowledge of foundation, institutional, and statutory income streams and financial processes (essential)
- Experience of working in a not-for-profit organisation, grant making trust or legal environment (essential)
- Experience in line/team management (essential);
- Ability to represent ClientEarth externally to high value funders and other senior stakeholders
See the job description (below) for a full list of requirements for this role.
Note to candidates: We know that long lists of criteria can be daunting and that some candidates will not apply for a role unless they feel they are 100% qualified. If you feel you meet at least some of the essential criteria, we still encourage you to apply.
Further Information
Have a question about this job? Please visit our Careers site for advice on applying, FAQs, and more.
Flexible working: We are proud to be a Flexa accredited Employer. Visit our Flexa Employer page for more information on our approach to flexible working. Our flexible working policy allows our people the choice to decide to work from home/another location in the country where their contract of employment is issued for 80% of their month, with the other 20% of their month being office-based See our Benefits page for more.
ClientEarth values diversity and inclusion and the benefits this brings. We aim to appoint the most suitable candidate at all times and welcome applications from people from all different backgrounds.
Please note that ClientEarth is only able to employ those who have the pre-existing legal right to work in the UK.
ClientEarth is not a law firm and does not provide legal advice or legal services to third parties
Using the power of the law to protect life on Earth.



The client requests no contact from agencies or media sales.
Marie Curie is the UK's leading end of life charity. We are the largest non-NHS provider of end of life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end of life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they're likely to die from.
Want to apply your strategic communications skills for a good cause? Join one of the UK's best known charities, Marie Curie, as we sharpen our communications to be more strategic, integrated, and insight-driven.
In this newly created role, you will lead the charity's approach to strategic communications, ensuring alignment with our wider organisational strategy. You will utilise your experience, knowledge, and influencing skills to advise senior leaders and key stakeholders. Additionally, you will guide cross-functional teams and oversee high-impact projects. Your passion for audience insights will shape how audiences understand and engage with Marie Curie.
Join our ambitious, motivated and welcoming department.
Main responsibilities:
- Develop, manage, and optimise the Marketing Communications strategy, ensuring alignment across channels, teams, and priorities.
- Lead strategic communications planning, translating organisational goals into actionable, audience-led communications plans.
- Develop and oversee key messaging frameworks and thematic narratives based on insight and research.
- Manage cross-departmental audience insight initiatives, including segmentation, message testing, and establishing a shared insights repository.
- Monitor and report on performance against strategy and KPIs, using data to support continuous improvement.
- Advise and work closely with senior management, internal communications, teams across the income, innovation and engagement directorate and external agencies.
- Act as operational lead for crisis communications, coordinating responses and ensuring preparedness through robust planning and documentation.
- Oversee external agencies and ensure strategic alignment and delivery of contracted work.
- Line manage the Strategic Communications Manager and lead matrix teams on key projects.
Key Criteria:
- Extensive experience in a senior communications role, with a strong track record of developing and delivering integrated, high-impact strategic communication strategies.
- Confident and persuasive communicator with excellent writing, planning, and leadership skills. Proven ability to engage and influence stakeholders at all organisational levels.
- Expertise in audience segmentation, insight analysis, and message testing to ensure communications are targeted, relevant, and effective.
- Demonstrated experience overseeing issues and crisis communications.
- Experience leading relationships with external agencies to ensure alignment and quality delivery.
- Skilled in managing agency partnerships and working across teams. Highly capable of prioritising tasks and managing multiple projects and campaigns to meet deadlines.
- Previous experience in the charity, health, or non-profit sectors is advantageous.
Please see the full job description .
Application & Interview Process
- As part of your online application, you will be asked for a CV and Cover Letter. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
- Close date for applications: June 15th, 2025. We recommend submitting applications early, as the application process may be closed once a sufficient number of qualified candidates have applied.
Salary: £44,550 - 49,489 per annum + £3,500 London Weighting Allowance if applicable
Contract: Permanent, full-time (35 hours per week)
Based: Hybrid. Home-based and 1-2 days a week in the Embassy Gardens office in London.
Benefits you'll LOVE:
- Flexible working. We're happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
Join Us in Making a Difference at Marie Curie
Marie Curie is the UK's leading end-of-life charity, dedicated to ensuring that everyone facing the end of life has access to the care, support, and dignity they deserve. We are the largest non-NHS provider of end-of-life care in the UK and the only organisation to operate across all four nations. Through our network of community nursing, hospice care, and comprehensive information and support, we are here for people and families when they need us most.
Your Role in Our Vision
Over the next year, Marie Curie is gearing up for a game-changing, large-scale event - being the London Marathon Charity of the Year for 2026. This is more than just an event - it's a high-energy movement designed to skyrocket our brand visibility and raise vital funds for people facing terminal illness.
In this role, you will:
Leading the Marketing
- Take the reins on developing and delivering our marketing and engagement strategy to smash event goals.
- Work hand-in-hand with stakeholders at Marie Curie and our corporate partner to build something unforgettable.
Building the Hype
- Co-create a powerful social media strategy that spans both brands.
- Drive media coverage with our PR team and agency, securing headlines and hearts.
- Team up with our celebrity crew to bring some star power into the spotlight.
Telling Powerful Stories
- Gather compelling stories, create emotional content, and make sure every piece of communication hits home.
- Work closely with our internal teams to bring the brand and partnership to life in everything we do.
Owning the Brand
- Develop the event's visual identity and voice across all channels.
- Be the brand guardian, making sure every message reflects our purpose and passion.
- Collaborate with creatives, designers, and agencies to deliver on-point assets every time.
- Actively committed to Marie Curie's values, role models behaviours with authenticity and purpose.
Driving Digital Impact
- Integrate campaigns across channels for maximum reach and return.
- Track, measure, and fine-tune activity to ensure we're delivering real results.
What you will need
- Proven ability to plan and deliver strategic integrated marketing campaigns across channels.
- Excellent influencing and stakeholder management skills
- Plan and deliver activity involving multiple stakeholders, taking into account different considerations and views and using strong judgement and initiative to problem solve as needed.
- Best practice marketing, digital and PR principles
- Project management experience
Please see full job description here
How to Apply
Submit your CV and cover letter online, highlighting your most relevant skills and experiences for this role. Please also include your preferred location.
Application deadline: Wednesday 11th June 2025
Salary: £35,530 - £39,474.00 + LW up to £3,500 (where applicable)
Contract:Full Time Contract Role - 12 months
Location: Hybrid/Homebased with occasional travel into Embassy Gardens London
Benefits you'll LOVE:
- Flexible working. We're happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
We're happy to accommodate any requests for reasonable adjustments. Please email any requests to [email protected]
Position: Evidence Programme Lead
Hours: Full-time (35 hours a week)
Contract: Permanent
Location: Office-based in London with flexibility to work remotely
Salary: Starting from £44,339 per annum plus excellent benefits
Salary Band and Job Family: Band 3, Profession/Technical
You’ll start at our entry point salary of £44,339 per annum, increasing to £47,110 after 6 months service and satisfactory performance and to £49,881 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
It is a very exciting time to join the MS Society as Evidence Programme Lead. We are implementing an ambitious cross-organisational transformation programme. And we have just started a new 2025-29 strategy.
We’re looking for a person with strong social research skills who has the ability to lead our Evidence team. We’re looking for someone who can work collaboratively across the organisation to ensure we’re developing our evidence base to inform our work.
With extensive experience and knowledge of applied research, evaluation and data analysis, you’ll provide strategic leadership to design, develop and deliver a programme of evidence projects as well as managing a team of evidence officers, identifying gaps in our evidence and providing advice about how to fill them.
You’ll deliver internal projects and commission external research projects, working with colleagues in policy, press, campaigns and beyond to do so. Contributing to key internal working groups will be another key aspect of the role, as well as monitoring and responding to requests for evidence. And you’ll be committed to ensuring people with MS are involved in the design and delivery of evidence projects and to ensuring we seek views from people from a wide range of backgrounds.
Closing date for applications: 9:00 on Thursday 19 June 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
We are looking for a Family Support Manager who is passionate about making a real difference for families of children and young people with disabilities. This is an opportunity to lead a dedicated team, expand our support services, and make sure that no child or young person is left without the vital care they need due to a lack of resources or support.
You will have the chance to bring fresh ideas, develop new ways of working, and strengthen our support pathways. This role is your opportunity to make a lasting impact, not just by delivering exceptional support, but by building a service that continues to grow and improve as part of our ‘Bridging the Gap’ strategy.
This is a home-based role, and you can be based anywhere in the UK, with travel (paid for) to our Head Office in Kent at least once a month and occasionally to other areas of the UK as required.
About Tree of Hope: ‘Bridging The Gap’ in Children and Young People’s Healthcare
Tree of Hope is a UK children and young people’s healthcare charity dedicated to helping families secure the funding and support they need for their seriously ill and disabled children. Since 1992, we have been a vital source of guidance and assistance for families, empowering them to access medical treatments, therapies, and equipment that are not freely available through the NHS or social care.
In October 2024, Tree of Hope launched our new three-year strategy, ‘Bridging the Gap’, to tackle the growing challenges families face in accessing the care their disabled children need. With over 1 million children in the UK living with disabilities and 40% of families with disabled children living in poverty, the need for support has never been greater. Far too many families are falling through the cracks.
‘Bridging the Gap’ is our commitment to tackling this. Our strategy is focused on expanding our reach, improving access to funding, and building stronger community networks so that more families can secure the vital treatments and support they need sooner. We are determined to make sure that no family is left behind.
Why Join Us
At Tree of Hope, we believe that every family should have equal access to the healthcare they need. To make that happen, we have built a team that is guided by our values of Respect, Dedication, Integrity, Compassion, and Collaboration. These values shape everything we do, from how we support families to how we work together as a team.
We believe that great work should be celebrated. Through our Kudos platform, team members recognise and appreciate each other's contributions every day. Our Annual Staff Awards go even further, shining a light on everyone’s contribution over the year. We also make time to connect and reflect with regular team meetings, socials, and two Away Days each year, opportunities to share ideas, strengthen relationships, and plan for the future.
Your wellbeing matters to us. We are committed to creating a supportive and caring work environment. That is why we actively use Wellness Action Plans, an Employee Assistance Programme, and a Healthcare Plan through the Hospital Saturday Fund. We also invest in your growth, offering a training and development budget to help you thrive and develop in your role.
At Tree of Hope, you will be part of a team that genuinely cares, celebrates success, and works together to make sure that no child or young person is left without the support they need.
Whether you have experience in family support, health and social care, disability services, or a related field, we welcome applications from those committed to making a difference.
The client requests no contact from agencies or media sales.
The post holder will work within our team of specialist welfare benefits advisers, as a specialist welfare benefits adviser providing information, advice, and guidance to clients in our Macmillan-funded Welfare Benefits Project, providing a welfare rights advice service to people affected by cancer to maximise their income.
Scope of role
The post holder will undertake casework, assisting clients to access their entitlements to welfare benefits and other sources of financial help. Advice will be delivered through a range of channels, including face-to-face, telephone, email, and other means, provide Welfare Benefits advice and information to people living with cancer and their families.
Responsibilities and Accountabilities
Case work
- Provide a full welfare benefits casework service for people affected by cancer. This includes disability benefits and other sources of financial support, such as grants and help with health and travel costs.
Welfare Benefit Appeals
- Assist clients to prepare for benefits appeals, research, and the draft was written legal submissions, and provide representation at tribunals as required.
Outreach
- Alongside other team members provide advice sessions through outreach, including at hospitals - currently St Bartholomews, Homerton, Royal London, Newham, and Whipps Cross; and at Toynbee Hall through telephone, email, and any other channel
Targets
• Meet targets as set with the line manager, which will change regularly depending on the needs of the services.
Quality Standard
- Ensure consistent quality assured advice, to AQS standard, monitored by checking casework and observations
- Maintain thorough and detailed case records for continuity of casework, information retrieval, statistical monitoring, and report preparation
- Use all relevant case management systems, such as Advice Pro, as well as Microsoft Office applications, for statistical recording, record keeping, and document production. Ensure all work conforms to Toynbee Hall’s systems and procedures.
- Along with the rest of the team ensure stocks of leaflets, posters, and stationary, are ordered from suppliers and distributed to outreach locations
- Gather statistics and feedback to monitor and evaluate the service, providing reports as required to the steering group, funders, and partners.
Social Policy
- Support Macmillan Toynbee Hall Welfare Rights Advice Service’s social policy work by providing case studies and feedback on issues of concern to people affected by cancer; including attending internal and appropriate external meetings, and identifying and acting upon social policy issues
Essential Criteria:
- Strong interpersonal skills
- Recent Welfare Benefits advice work experience, particularly in the areas of health and disability, with at least one year’s specialist welfare benefits casework experience.
- Ability to write detailed accurate case records and drafts, letters reports, and statements in plain English.
- Recent experiences of working in a performance-driven environment and evidence of meeting targets set.
- An ordered and disciplined approach to managing a challenging caseload, meeting targets; planning and prioritising work in the face of competing demands on your time.
- Strong interpersonal skills and experience working with clients suffering from health problems in a professional but empathetic manner, and the ability to respond sensitively to clients.
- An understanding of the issues facing people affected by long-term illness and disability, including cancer.
- Ability to research, understand and explain complex information both orally and in writing.
- Good knowledge of IT including familiarity with Microsoft Office applications, e.g. Word, Outlook, or equivalents, and case management systems.
- Knowledge of or willingness to gain an understanding of Macmillan Cancer Support’s services and policies relevant to people affected by cancer.
- An ordered approach to casework and an ability and willingness to follow set procedures concerning casework and file management etc.
- Ability and willingness to support volunteer advisers.
- Numeracy to the levels required in the tasks.
- Alignment with Toynbee Hall’s mission and strategy
- Alignment and willingness to work in line to our values:
- Inclusive - open-minded, transparent, convening and collaborative; seeking fresh and alternative perspectives.
- Courageous – principled, ambitious and acting with integrity.
- Empowering – shifting power, sharing our knowledge, enabling people to take action for themselves - An understanding of safeguarding and willingness to develop understanding further
Please download the full Job Description for more details.
Our Benefits Package
We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.
Annual Leave
- 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
- After 2 years: +3 extra days of leave.
- After 3 years: +1 additional day.
- After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.
Pension
- Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%
Additional Perks & Support
- Enhanced Sick Pay for peace of mind during illness
- Enhanced Maternity & Paternity Leave to support growing families
- Employee Eyecare Vouchers to support your vision health
- Employee Assistance Programme for free, confidential advice and support
- Mental Health First Aid to ensure workplace well-being
- Tenancy Deposit Scheme to help secure your home
- Interest-Free Season Ticket Loan for cost-effective commuting
- Cycle to Work Scheme to promote a healthier, greener way to travel
- Charity Mentoring Network to support professional development and networking
We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!
About Toynbee Hall
Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.
We have recently launched a new strategic plan which reinforces that our purpose is to build a fairer future with an end to poverty, injustice and inequality.
We work towards this by:
- Addressing poverty and injustice through advice and support and influencing systemic change.
- Shifting power to people and communities affected by injustice and inequality.
- Collaborating to end poverty and build fairer systems and institutions. What we want to see in the world starts with our community and our organisation.
This means:
- Working together to build a thriving local community where people have the resources they need, feel their voices are heard and are optimistic about the future.
- Being a good employer, where people are treated fairly, feel engaged and empowered, and work together to achieve our shared vision.
- Acknowledging the role Toynbee Hall has historically played in civic society while recognising that our role now is to shift power, to be an effective partner, and to amplify voices that are less likely to be heard.
What we learn from our work in east London we use to inform and influence wider policy – working to influence change in structures, systems and policies.
Since 1884 Toynbee Hall is a charity working alongside people facing poverty, injustice and inequality to build a fairer East London
The client requests no contact from agencies or media sales.
Bringing your business partnering mindset, and excellent service delivery skills, you will be joining at a time where the organisation is investing in new back-office systems and a new finance system. You will therefore play a pivotal role in embedding new ways of working, and you will lead the continued development of effective financial analysis to facilitate informed decision making across the organisation.
In order to be considered for the role you will have a recognised CCAB qualification, and be able to demonstrate significant experience in roles focusing on Financial Planning and Analysis. You will be adept in implementing and utilising financial analysis tools and business models, demonstrate a customer focussed approach, have excellent interpersonal skills and the ability to challenge constructively at a senior level.
To learn more about the recruitment process for this opportunity, please reply to this advert with an updated copy of your CV in the first instance. A member of the TPP team will then be in touch with details of how to apply. Alternatively, contact Matt, Lisa or Sema via [email protected] or 0207 198 6060 to arrange a confidential discussion.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Contract: Permanent, full time (42 hours Monday-Friday)
Salary: £27,500 - £30,000 plus £3,954 London weighting allowance pro rata
Location: Hammersmith animal hospital
Closing date: Sunday 29th June 2025
Interview dates: 3rd and 4th July 2025
More about the role
Blue Cross animal hospitals and pet care clinics provide veterinary treatment to sick and injured pets when their owners can’t afford private veterinary fees. Our vet care is available to pets whose owners receive certain means-tested benefits and live within the catchment area of one of our animal hospitals or pet care clinics.
We have developed an award-winning set of clinical guidelines to assist our vets in pragmatic, evidence-based decision making, where patient welfare is a priority. High standards are important to us, but so is the ability to discuss openly where lessons have been learnt, within a safe, non-judgmental environment.
We recognise that we work within a profession where compassion fatigue is a risk to us all. We have wellbeing champions and Mental Health First Aiders at all hospitals, coordinating a range of initiatives and promoting a culture of openness and support within the team.
Working hours: This is a full time position offered on a permanent basis. Monday, Tuesday, Thursday and Friday 8:30 – 5pm. Wednesday 9-5. Hour lunchbreak. Weekend shifts will be required on a rota basis, at our other site based in Victoria, London. This roughly equates to 7-8 full weekends per year.
About you
As a Veterinary Nurse, you will be confident and capable in delivering excellent nursing care for a range of small animals, providing both emergency and routine healthcare. Our Veterinary Nurses work alongside Veterinary Surgeons to promote animal health and welfare through responsible ownership and play a key role in the education of pet owners.
The ability to work as part of a team and effective communication skills are really important, often you will be the first point of our clients, forming strong bonds with them to ensure improved animal health and welfare.
Knowledge, skills, and experience
- Fully qualified Veterinary Nurse
- Registered with RCVS
- Confident in all aspects of veterinary nursing
- Demonstrable customer service skills
- The ability to demonstrate, understand and apply our Blue Cross values.
Although not essential, it would be great if you also had:
- Provision of nursing clinics
- Laboratory skills
- Use of computerised records
How to apply
Click the apply button below and complete the online application process before the closing date on Sunday 29th June 2025. We reserve the right to close this vacancy early should we receive an overwhelming response.
Blue Cross benefits
Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.
In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.
Our generous benefits package includes:
- Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)
- Programmes for physical and mental wellbeing support
- Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family
- Free physiotherapy advice and face to face intervention
- Health cash plan
- Unlimited access to an employee assistance programme
- Pension scheme with enhanced employer contribution
- Professional fees paid with Continuing Professional Development and personal development support.
- Life assurance
- 20% discount on Pet Plan pet insurance
- Enhanced family friendly policies
- Recognition scheme
- Annual volunteer days
- Charity worker discounts across a variety of retailers
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about helping young people build brighter futures?
Are you a people person with great attention to detail? If so, we’ve got a brilliant opportunity for you to join our team as our Volunteering Development Officer at Young Enterprise.
Who We Are
We’re Young Enterprise – a national charity with a bold mission: to give every young person the skills, confidence, and mindset to thrive in the changing world of work.
For over 60 years, we’ve empowered more than 7 million young people through hands-on enterprise and financial education programmes. Whether it’s launching a student business or learning how to manage money, we help young people develop key life skills—teamwork, leadership, problem-solving, and resilience.
We’re a passionate, down-to-earth team of 90+ staff and 2,000+ volunteers who believe that every young person, regardless of background, deserves a fair start in life.
Why Join Us?
We think Young Enterprise is a great place to work—and we’re proud of our people-first culture. Here’s what you can expect:
- A friendly and supportive team where your voice is heard
- A strong commitment to diversity and inclusion—we want everyone to feel they belong
- Generous holiday allowance and flexible working
- Cycle-to-work scheme, life assurance, and NHS top-up plan
- Ongoing learning and mentoring opportunities
- A chance to directly impact the lives of young people every single day
About the Role
At Young Enterprise, we’re proud to engage thousands of passionate volunteers every year across England and Wales. Together, we empower young people with vital enterprise and financial education skills—delivered in schools, universities, and communities. Volunteers are at the heart of everything we do, and we’re looking for a proactive and enthusiastic Volunteering Development Officer to help us create the best possible experience for them.
You’ll be the first point of contact for new volunteers, ensuring every volunteer’s experience is smooth, well supported and rewarding – from registration through to recognition. You’ll lead on all aspects of our volunteer registration processes, systems, and records, as well as using your expertise in volunteer management to deliver excellent customer service and build effective relationships on a national scale.
You’ll be contributing to upholding high standards and creating a warm, welcoming environment and ensuring our volunteers are supported every step of the way—and in doing so, you’ll help us make a lasting difference in young people’s lives.
You’ll love this job if you are…
- A people person who enjoys building relationships and providing great customer service.
- Passionate about the transformative power of volunteering for young people.
- Organised, self-motivated and with a keen eye for detail.
- Looking to gain broad experience in the volunteering sector, managing the end to end volunteer experience and getting stuck in to make improvements to they way we do things.
Key Responsibilities
- Delivering a seamless onboarding experience, handling queries and providing a warm welcome to new volunteers.
- Supporting and training colleagues on volunteering systems and processes.
- Managing our safeguarding and DBS processes for volunteers to keep young people safe.
- Using our Volunteer Management System (Assemble), ensuring communications are logged and accurate reports are available for monitoring and KPIs.
- Creating and maintaining clear documentation, process and guidance documents so colleagues and volunteers have everything they need at their fingertips.
- Recognising volunteer contributions by coordinating our volunteer rewards and recognition activities.
- Writing inspiring news articles and email communications updates on our Volunteering platform.
- Championing the volunteer journey and actively contributing to team goals that ensure volunteers have a positive and consistent experience.
A few practical things:
- This role is hybrid, involving a mixture of working from home and from our Central London office.
- There will be some limited additional requirements to travel for meetings and occasional expectations to work outside of office hours, such as our annual in person Staff Conference and quarterly evening ‘get togethers’ online with volunteers.
- This role is the equivalent of 3 days per week, however we are flexible to accommodate the regular working hours that work for you, between 9am-5.30pm Monday to Friday.
- Giving our volunteers the best possible experience involves really understanding what they do- so you will be actively encouraged to get stuck in and ‘volunteer’ yourself within our programmes and alongside our volunteers.
Keeping Young People Safe:
At Young Enterprise, safeguarding is at the core of everything we do. We are committed to promoting the welfare of children and vulnerable adults. All successful applicants will receive ongoing safeguarding training throughout their employment and be expected to uphold excellent safeguarding practice at all times.
How to Apply
If you’re ready to help shape the futures of young people, we want to hear from you!
Please send your CV and a cover letter (max 2 pages) telling us why you’re the right person for this role. Applications must be submitted by 23:30 on 20 June 2025. Please note, we are only able to respond to shortlisted candidates, and may close applications before the closing date if we find the right candidate.
Interviews will be held via Teams and may take place before the closing date. Please note, we are only able to respond to shortlisted candidates.
At YE we are passionate and committed to keeping your data safe and secure. Full details can be found in the YE People’s Privacy Notice.
Join us – and help us give every young person the chance to thrive.
We empower young people to discover, develop and celebrate their skills and potential.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
SMART is hiring! We are looking for full time Employment Advisers to provide support to people who face barriers to obtaining and/or retaining employment, due to mental ill-health. This includes people looking for work, as well as those who are currently employed but struggling.
We offer a friendly, collaborative, hybrid and integrated work environment in partnership with CNWL’s Talking Therapies service, as well as a pension program, 28 days annual leave (plus public holidays), employee led HR processes and a competitive salary.
Ideally you will: have experience of working with people who have mental health needs/emotional difficulties in an employment setting; proven experience of meeting (or exceeding) outcomes and targets; be knowledgeable about relevant laws and policies relating to employment, disabilities and equal opportunities; have experience of working within multi-disciplinary teams and; be able to liaise with other services and professionals on service users’ behalf.
Please send us your CV and a covering letter (no more than 2 pages of A4), covering the ‘experience, skills and abilities’ part of the person specification.
Our first stage interviews will be ON SITE on 25th June, 2025
The client requests no contact from agencies or media sales.