Social support work jobs

Join Our Team as a Psychological Wellbeing Practitioner
Location: HMP Hull, East Yorkshire.

Rethink Mental Illness work alongside Tees, Esk and Wear Valley NHS Foundation Trust (TEWV) and Humber, Teaching NHS Foundation Trust to deliver an integrated stepped care mental health service within HMP Hull and Humber.

The team compromises a range of highly skilled professionals who work collaboratively to provide the highest quality of care, for those with mental health needs within the prison and for Rethink Mental Illness employees, this is carried out between 0800 – 1600 Monday to Friday. 

As we work across both sites, there may be some travel involved, but this will be done in work time and expenses paid to support service delivery.

*The applicant must have a full UK Driving Licence with access to a vehicle.

What I will do and achieve:

Your work will make a real difference by helping people in prison take positive steps toward recovery and a better future. You’ll play a vital role in supporting mental health, reducing risk, and empowering individuals to manage their wellbeing.

In this role, you will:

• Assess and manage referrals – Accept referrals via agreed protocols, determine suitability, and ensure clients receive the right level of care, including stepping up treatment when necessary.
• Support recovery and self-management – Work with individuals to identify their goals, assess risk, and empower them to manage their mental health effectively.
• Deliver evidence-based interventions – Provide low-intensity treatments such as Guided Self-Help and psycho-educational support, drawing on CBT principles.
• Collaborate with a multi-disciplinary team – Attend meetings, share insights, and ensure smooth step-up and step-down arrangements for clients.
• Maintain high standards of clinical practice – Record outcome measures, keep accurate data, and uphold confidentiality at all times.
• Contribute to service performance – Meet agreed activity targets, minimise waiting times, and support monthly performance reporting.
• Build strong partnerships – Work with statutory and non-statutory agencies to ensure continuity of care post-release.
• Communicate effectively and professionally – Engage with clients, colleagues, and stakeholders in a clear and supportive manner.
• Commit to personal development – Use supervision constructively, maintain professional registration, and stay up to date with best practice.
• Represent Rethink Mental Illness values – Act with integrity, professionalism, and flexibility, including providing contingency cover for other prison sites when required.

Key Responsibilities & Commitments

• Work within Prison Service policies and procedures, supporting programmes and contributing to risk management and public protection.
• Comply with legal and regulatory requirements, including: Enhanced DBS Disclosure and Home Office Prison Clearance, Data Protection Act 1998 and Information Governance policies. Health & Safety at Work Act 1974.
• Promote Rethink Mental Illness membership, donations, and activism.
• Adhere to Professional Boundaries, Health & Safety, and Safeguarding policies; promptly report concerns to your line manager.
• Attend regular clinical and managerial supervision as agreed.
• Take responsibility for personal performance reviews, objectives, and relevant training.
• Respond to supervisory feedback and engage in personal development to improve clinical practice.
• Maintain professional registration and comply with internal standards and external regulatory requirements.
• Keep up to date with Department of Health guidelines and charity policies.
• Undertake other reasonable duties and projects as required by your line manager.

 Essential Skills and Experience

• Successfully completed academic training aligned with the IAPT Low Intensity National Programme and qualified as a Psychological Wellbeing Practitioner (PWP), e.g., Postgraduate Diploma in Psychological Therapies.
• Accredited PWP with BACP or BPS.
• Post-qualification experience delivering the full range of evidence-based IAPT low-intensity interventions at Step 2.
• Proven experience working within a stepped care service, supporting individuals with mental health problems and achieving recovery outcomes.
• Strong knowledge of assessment procedures, screening, referral processes, record-keeping, and evidence-based brief psychological interventions.
• Understanding and application of evidence-based psychological therapies relevant to this role.
• Ability to build effective therapeutic relationships and practice inclusively, respecting cultural diversity and individual beliefs.
• Commitment to an inclusive values base that promotes recovery and respects diversity.
• Experience using clinical outcome measures to inform and improve practice.
• Excellent communication skills, both verbal and written.
• Proficiency in standard IT packages (Microsoft Word, Excel) and database/information systems.
• Ability to engage positively with clinical supervision and personal development, demonstrating self-reflection and continuous improvement.

If you’re passionate about empowering individuals, reducing stigma, and improving mental health outcomes, we’d love to hear from you!

Caritas Social Action Network

Policy and Public Affairs Officer (maternity leave)

Location: office in London, with mostly working from home, regular travel in England and Wales, and rare travel overseas.

Contract: full-time, to cover a team member’s maternity leave

Salary: £30,00

Closing date: Monday 13 July at 12 noon

Interview date: Thursday 16 July in person, in London

CSAN is the official agency of the Catholic Bishops’ Conference tackling the root causes of poverty and injustice affecting people who live in England and Wales. We’re facing a steep rise in poverty and significant pressures on social, economic and church resources. Currently, the Church is called to raise a prophetic voice against poverty and the rhetoric of division and work for the building of a more just society.

Over the last 20 years, CSAN has built up a network of 50 diocesan and direct service charities with a combined annual spend on social mission estimated at £400m, excluding the work of schools and religious congregations. Our members build up local community life in diverse ways, and many of them support individuals in difficulty, including with housing, prison and detention, social isolation, ill-health, violence, disability, employment, care, therapeutic and welfare support.

The key responsibilities of the post are:

1. To scan the social policy environment to capture developments in legislation, consultation papers and Bills relevant to the Caritas network for the purpose of comprehensive tracking and briefing.

2. To deliver an effective programme of Catholic advocacy and political campaigns that contributes to the common good, with particular attention to the priorities of the dignity of workers, child poverty, social care and end of life; supporting and connecting well with the team’s other activities, and where possible with the CSAN membership’s priorities,

3. To draft campaign and advocacy materials for the range of media channels used by CSAN and support the CEO in engaging with the press and approaches from campaigning organisations including contributing to CSAN’s social media networks.

4. To provide admin support and contribute to CSAN’s Alliances as required, especially the Advocacy Alliance and the Criminal Justice Alliance with information and education on policy and legislation.

5. To ensure that our advocacy is consistent with the Bishops’ understanding of the Church’s role in society and supports the priorities of the Bishops’ Conference, especially the Department for Social Justice.

6. To act as a conduit of information and communication between the Bishops’ Conference and the CSAN members, under the guidance of the CEO, assisting CBCEW where possible in gathering information and the lived experience of poverty.

7. To develop and contribute to practice materials for the network, especially in the areas of campaigning, advocacy, social policy and formation for mission.

8. To oversee monitoring of the Catholic press and relevant wider networks for relevant articles, developments and campaigns.

9. To support the general work of CSAN as required by the CEO, including leading in the development and organisation of the charity in specific areas subject to skills and experience.

The work of the small national team requires a high level of integrity and teamwork, respect for and capacity to navigate complex civil and church contexts at pace, and a stable commitment to personal formation and training. Our Policy and Public Affairs Officer (maternity leave) will bring a professional track record of relevant research and analysis, production of compelling communications, and diligent administration. A satisfactory basic DBS check and references are required.

CSAN is a member of Caritas Internationalis, one of the largest humanitarian networks in the world, with national agencies in over 160 countries, and among the most successful examples of organised Catholic social action in modern times.

Are you excited by the potential of digital technology and data to make a real difference in people's lives? 

Community Action Redbridge is looking for a creative, forward-thinking Digital Innovation and Development Manager to lead the next stage of our digital journey and help shape how technology supports communities across one of London's most diverse boroughs.

Redbridge is home to vibrant communities and a dynamic voluntary, community and social enterprise (VCSE) sector. We want to harness the power of digital technology and data to strengthen communities, support local VCSE organisations and help create a fairer Redbridge.

Working across the organisation, you'll lead the implementation of our ambitious Digital Innovation and Development Strategy. You'll help create more consistent and effective systems that reduce duplication, improve collaboration and enable our team to focus on what matters most: supporting our communities and member organisations. You'll champion a data-driven culture, helping us turn information into insight, better understand our impact, and make informed decisions that respond to emerging needs.

You'll play a key role in building digital confidence across the organisation, empowering staff to embrace new technologies, develop their skills and use digital tools effectively in their everyday work. Beyond Community Action Redbridge, you'll work directly with local charities and community groups to strengthen their digital capacity, improve access to data and insight, and foster stronger connections across Redbridge's VCSE sector. 

If you're excited by the power of digital technology to connect people, improve services and create lasting social impact, we'd love to hear from you. 

About Community Action Redbridge 

Community Action Redbridge is a local infrastructure organisation dedicated to building a fairer Redbridge where everyone and every community has an equal opportunity to thrive.

Our work supports the development of strong and resilient communities where people lead happy, healthy, and fulfilling lives. At the heart of our work is a commitment to social justice and to tackling the root causes of inequality. We’re passionate about shifting power, amplifying community voices and working collaboratively to create social change. We do this by: 

• Strengthening and championing the voluntary, community and social enterprise (VCSE) sector with tools and support to grow and thrive. 

• Supporting local people to drive change in their own communities, through social action, volunteering and active participation. 

• Bringing people and organisations from the VCSE sector, public services, and local businesses together to collaborate on shared ambitions for Redbridge. 

What it’s like to work at Community Action Redbridge 

We’re committed to creating a truly inclusive workplace culture that embraces and celebrates difference. Building a team that reflects the diversity of our communities and brings together a range of experiences, backgrounds and perspectives is essential to the work we do. 

We want Community Action Redbridge to be a safe space for everyone to bring their whole selves to work, where all our employees have the opportunity to thrive and feel recognised and valued for the work they do. 

We offer some great benefits including 28 days’ annual leave (including the festive closure period) plus public holidays, a free and confidential employee helpline, face-to-face and telephone counselling, and a travel loan and cycle to work scheme.

How to apply 

Please submit your CV and a covering letter answering the following 4 questions (no more than 500 words each):

• Describe a digital transformation, systems improvement or innovation project that you have led. What was the challenge, what approach did you take, and what impact did it have on the organisation, team or service users? 

• Tell us about a time when your work improved data collection, analysis or insight within an organisation. How did your work help others make better decisions or improve outcomes? 

• Describe a time when you helped individuals or teams adopt new systems, processes or ways of working. What challenges did you encounter and how did you overcome them? 

• Why do you want to join Community Action Redbridge, and how do your values, skills and experience equip you to help us use digital technology to strengthen communities and create positive social change? 

For full role details, please refer to the Job Description and Person Specification.
To submit your application, please click the ‘How to apply’ link.
Closing date: 26th July 2026 

The role of HIV Peer Support Worker has been developed specifically for people who have lived experience of recovery after their own HIV diagnosis. It is essential that Peer Support workers demonstrate a willingness to professionally use their lived experience to support the recovery journey of others and as such should be comfortable to share their status with clients, colleagues and external agencies.

Spectra’s HIV Peer Support Worker will facilitate and support promotion of HIV peer support in commissioned London boroughs. The postholder will deliver HIV support programming, providing knowledge and skills, and empowering individuals to access the support that they need.

Because this is a peer-focused service, we particularly value applicants who bring relevant lived experience, or strong understanding of the issues and barriers faced by the communities this role supports.

Who we are 

Yateley Industries provides housing, employment, and social activities for people with disabilities. Our mission is to create an inclusive community where individuals can thrive. We offer accommodation, employment opportunities and social activities to promote independence, personal growth and belonging. 

Job Purpose

The newly appointment Energy Adviser is to provide 1‑to‑1, face‑to‑face energy advice, including home visits, to the local community and residents experiencing fuel poverty and energy‑related issues. The role is focused on supporting vulnerable people, including disabled people, older adults, and those on low incomes, to improve energy efficiency, manage bills, and access appropriate support.

Key Responsibilities:

Advice, Casework and Targets

• Provide 1‑to‑1, face‑to‑face energy advice appointments, including home visits.
• Support vulnerable households, ensuring advice is accessible, inclusive, and person‑centred.
• Offer tailored guidance on:
  • Reducing energy usage and costs
  • Understanding bills, meters, and tariffs
  • Heating systems and basic energy efficiency measures
  • Fuel debt, payment plans, and priority services registers
  • Accessing grants, discounts, and energy‑related support schemes
• Assist clients with energy correspondence and form‑filling where required.
• You will be part of a larger team working together to reach specific delivery targets.

Outreach and Events

• Deliver outreach sessions, information stands, and workshops in community venues.
• Attend and support community events to promote the charity’s energy advice services.
• Work proactively to reach under‑represented or harder‑to‑reach groups.

Safeguarding

• Undertake lone working, including home visits, in line with organisational lone‑working policies.
• Identify and appropriately respond to safeguarding concerns, following charity procedures.
• Maintain personal safety and professional boundaries at all times.
• Onward referral to local provision for complex cases or support needs beyond our scope.

Administration and Partnership Working

• Maintain accurate case records, monitoring outcomes and impact.
• Work collaboratively with internal colleagues and external partners such as local authorities, health professionals, and voluntary organisations.
• Contribute to monitoring, reporting, and evaluation required by funders.

Key Skills and Qualifications: 

• Experience of working directly with vulnerable people, including disabled people.
• Experience delivering energy advice would be a bonus, but not essential.

• A passion or interest in supporting the local community.

• Excellent communication and interpersonal skills, with the ability to build positive relationships with a wide range of stakeholders. Strong interpersonal skills, with an empathetic non-judgemental approach

• Experience of delivering group and outreach sessions.

• Strong organisational skills, with the ability to manage own workload and ability to work independently. 
• Good IT skills (email, case management, CRM system, data entry, reporting)
• Already have or committed to undertaking Level 3 City & Guilds Energy Awareness qualification within an agreed timeframe.
• A full UK driving licence and access to a vehicle and business insurance (desirable due to home visits).

Yateley Industries is committed to promoting equality and diversity and welcomes applications from all sections of the community. 

Chiva is looking for a compassionate and experienced Specialist Support Officer to provide emotional support, advocacy, and practical guidance to children, young people, and families affected by HIV across London.

About Chiva

Chiva is a charity in the UK whose mission is to ensure that children, young people and young adults growing up with HIV become healthier, happier and more in control of their own futures. Chiva works to ensure that young people living with HIV have the treatment and care, knowledge, understanding, skills and wider support needed to live well and achieve their greatest potential.

What You’ll Do

• Provide one-to-one and family support
• Advocate for young people across health, education, and social care services
• Work alongside NHS multidisciplinary teams
• Deliver engaging peer support events and group activities
• Help young people navigate their journey into adult healthcare services 

Who We’re Looking For

You will be a qualified social worker or registered health and social care professional with experience of supporting children, young people and families with complex needs. A passion for empowering young people and promoting inclusive, person-centred support is essential. 

Join Chiva and become part of a dedicated team making a real impact every day.

Please note that we are only able to accept applications submitted on our branded application form. We cannot accept CVs in respect of this post.

Please see the Job Description and Person Specification on the Chiva website for full details.

Deadline for applications: Thursday 9th July 2026.

Interviews to take place on: Monday 20th & Tuesday 21st July.

As an Employment Advisor, you will sit within the Adult Learning, Skills and Employment team, delivering high-quality, person-centred employment support to residents facing a range of barriers to work. You will work across the employment programmes within the service, supporting a varied caseload of residents to secure and progress in employment.

Reporting to the Employability & Progression Manager, you will manage and support a caseload into employment by providing high-quality information and guidance. You will conduct initial assessments to produce tailored action plans, maintain regular meaningful contact with beneficiaries, and conduct regular reviews of agreed actions. You will be able to demonstrate and encourage a positive mindset among beneficiaries by adopting a strengths-based approach to their journey into employment.

You will deliver person-centred support spanning one-to-one guidance, CV and interview preparation, and contribute to the planning and delivery of group workshops and employment preparation sessions. You will develop a working knowledge of the local employer landscape, and will contribute to ensuring the service meets the performance targets and KPIs that underpin our funded programmes.

You will have at least 1 year’s experience working in a similar post supporting individuals facing barriers back to work and/or training and education. You will have experience of working in an evidence-based practice and working to set targets. You will also be responsible for maintaining accurate, up-to-date beneficiary records on our internal systems and contributing to weekly/monthly caseload reporting.

Training & Engagement Coordinator (2 x FTE)

Change Lives. Fight Harm. Join Our Team.

Are you ready to tackle one of today's most hidden public health crises?

The South East Gambling Harms Partnership—a strategic collaboration across eight regional Citizens Advice offices (East Berkshire, West Berkshire, Reading, Wokingham and Basingstoke, Rushmore, Tadley and Hart)—has secured dedicated funding through the Office for Health Improvement and Disparities (OHID). We are launching a pioneering initiative across Berkshire and North Hampshire to identify, prevent, and reduce the devastating impacts of gambling harms.

We are recruiting for 8 roles to build this brand-new, regional project team. Roles based in Berkshire will be employed by Citizens Advice Wokingham and roles based in North Hampshire will be employed by Citizens Advice Hart

Training & Engagement Coordinator (2 x FTE)

● Salary: £32,000 – £36,000 

● The Role: Build regional capacity by designing and delivering "Train the Trainer" packages. You will mentor outreach staff and coordinate workshops for local businesses and statutory partners. (1 based in Wokingham, 1 based in Hart).

Applications open: Thursday 18th June - Close: Thursday 16th Jul

Core Details

● Hours: 37.5 hours per week

● Contract: Fixed term until 31st March 2028 (Flexible working available)

● Location: Hybrid working with regular regional travel across Berkshire and North Hampshire.

Why Join Us?

You will sit at the intersection of Public Health and Economic Resilience. At Citizens Advice, our people are at the heart of everything we do. We offer an inclusive, learning-focused culture that deeply values a healthy work-life balance. We highly value diversity and actively encourage applications from individuals with lived experience of the issues we address.

Ready to Apply?

 Apply directly through the Charity Jobs portal.

We're looking for an organised, kind and resilient Support Worker to join our Mental Health service in Hackney.

£30,784.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

Clarence Road is a CQC registered care home, which has a heavy focus on supporting customers with enduring mental health care and elderly needs.

Pro Rota including sleeping

What you'll do:
- Building supportive, trusting relationships with customers and creating a positive atmosphere in the home.
- Following lone working protocols and maintaining high levels of awareness to health and safety for self, colleagues and customers.
- Supporting customers to maintain a healthy and clean living environment, where appropriate, provide assistance to maintain their living areas are clean and safe from hazards.
- Providing support and assistance to customers during the day who may be experiencing difficulties with their own mental health and seeking appropriate support.
- Providing support with daily living activities including practical assistance to customers who may require this.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised

What you'll bring:
Essential:
- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector

Desirable:
- Experience working in mental health
- Experience working in a CQC registered care setting

About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see the full Job description on our website

Are you passionate about improving support for families affected by substance misuse? This could be the perfect role for you!

The Family Support Worker is an exciting position within a growing, dynamic team where you can make a real difference to the lives of unpaid carers in Lambeth.

Following a highly successful launch to address a gap in support for young and adult carers looking after someone with substance misuse issues, this vital project has now been running for more than two years. As we enter the next established phase of the service, we are looking for a new Family Support Worker to bring their expertise, enthusiasm, and fresh ideas to help us continue expanding our impact.

The Role

Working across both our Young Carers and Adult Carers Services, you will provide holistic support to families affected by substance misuse through whole-family assessments and reviews. You will ensure that adult and young carers, as well as their wider families, have access to a range of emotional and practical support tailored to their specific needs.

What we are looking for:

• Sector Knowledge: An understanding of working within the substance misuse field and the associated health and social issues.

• Experience: Preferably, experience working with both adults and children/young people.

• Qualifications: A professional qualification in health & social care, youth or community work, and/or direct experience delivering family-focused interventions.

If you are looking for a fast-paced, rewarding role that makes a lasting difference to carers' lives, we would love to hear from you.

About Us

Carers’ Hub plays a vital role in Lambeth, supporting the borough's many unpaid carers. Carers often dedicate themselves to their roles at a heavy toll to their own wellbeing, frequently making sacrifices that impact their finances, education, and daily lives. We seek to limit these challenges through four core workstreams:

• Raising awareness of carers and their invaluable contributions.

• Influencing local policy through active community engagement.

• Improving carer wellbeing through direct interventions.

• Connecting carers to one another, as well as to external support and training opportunities.

Key Information

• Closing Date: 9am, Friday 10 July 2026

• Interviews: Wednesday 15 July

About us

Carers UK’s vision is to create a society that recognises, values and supports carers. As the leading national charity for unpaid carers, we exist to make life better for carers, however caring affects them. Our support, advice, information and campaigning work are now needed more than ever, as unpaid carers are providing more and more care, adversely impacting on their own health and wellbeing.

About the role

We recognise the value of social media in communicating with all our audiences; whether unpaid carers or their friends and families, employers, politicians, service providers, supporters and all those people who may become a carer for a partner, family member, friend or neighbour and will need information, support, and to know that there are people working to make their lives better.

This role works with colleagues across the organisation - but also in partnership with external organisations and agencies, with targets set for engagement (and other indicators of the success of our campaigns). We're working on multiple campaigns simultaneously; whether that's Carers Week, campaigns to influence changes to the law to better support carers, encouraging unpaid carers to join us as members, updating on activities in the devolved nations or getting people to fundraise for Carers UK. And we use a mix of owned, earned and paid communications to drive engagement in a challenging and crowded environment in order to get our messages to cut through. It's a busy, but varied role, in a supportive and collaborative team.

About you

Working within the communications and marketing team, you'll be confident in managing our social media accounts (we have many), ensuring we're using platforms to get our messages out to both wide and targeted audiences with engaging and timely content.

You'll be happy using tools for social listening, interacting with our audiences and building our reach. You'll be familiar with key metrics for social engagement and will be reporting back to colleagues and other stakeholders - and using this data to constantly improve our communications.

You'll be skilled in writing longer form content for our members' magazine, Caring, proof reading articles, posting content on our websites, creating graphics and making sure our content is engaging, audience focused and dynamic. Oh, and you probably know your way around an emoji set and are not scared of a well timed pun. We're a small but effective communications team and pride ourselves on getting stuck in and supporting each other when we need to deliver big on fast moving projects, so you'll need be able to juggle lots of demands while recognising the importance of always hitting deadlines.

Diversity and inclusion

Carers UK is committed to becoming a diverse and truly inclusive organisation; fostering an environment and working culture that celebrates and promotes diversity and inclusion.  We strive to create a workplace where our colleagues and volunteers can truly be themselves and feel like they belong and constantly seek to ensure all voices are heard.

To embrace this culture of diversity, our employee and volunteer recruitment should reflect our stakeholders and the society that we serve and support, regardless of age, race, gender, sexual orientation, physical abilities, disabilities or religious practices. We value individual diversity and are actively building diverse teams here at Carers UK and value our colleagues from a wide range of backgrounds.

As a membership charity for carers, we particularly seek employees and volunteers with a real understanding of the issues faced by carers. Reasonable adjustments can be made to the process and role, dependent on the needs of the applicant.

We are proud to be an Employers for Carers member. We have signed the Menopause Workplace Pledge and achieved the Disability Confident Employer accreditation. We aim to offer interviews to those who have a disability covered under the definition outlined in the Equality Act 2010 and who meet the minimum criteria for the role. The minimum criteria can be found under the Essential section of the Person Specification of the recruitment pack. Please let us know if your application is being made under the Disability Confident Scheme. You are not required to share the nature of your disability or long term health condition. You will need to state in your email application that you are making your application under the Disability Confident Scheme as you consider yourself to be disabled, or as having a disability. If you meet the minimum criteria then you will be offered an interview.

At Carers UK we want our application process to be as accessible as possible. If you need any adjustments to apply please email us to discuss.  

The closing date for applications is 5pm, Tuesday 14 July.

Carers UK anonymises all applications prior to shortlisting.

Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.

Carers UK are actively interviewing as we receive applications.

Carers UK may carry out online and social media checks before a formal offer is made.

Documents

Candidate pack

About us

Diversity monitoring form

Notes for applicants

Join the fight for mental health!

Everyone deserves the help and respect they need to recover. At West London Mind, we listen, support recovery, fight stigma, and work with partners to take action on mental health. 

Job Purpose

We are seeking an experienced mental health manager to join our exciting new project, working with those engaging in gambling harms behaviours and affected others. The role will include overseeing various workstreams to the service, including: crisis de-escalation, casework, psychoeducation workshops and facilitating a space for peer-led activities. You will have a small team of support workers and volunteers to manage.

Your role as a team manager will be to directly support a team of support workers and volunteers in all areas of the service. You will aid in de-escalating those in a state of crisis which is exacerbated or influenced by gambling related behaviours. You will be expected to manage crises and your team, within a drop-in model. You will be expected to hold your own caseload of clients, providing 1:1 bespoke advice surrounding gambling and mental health support. In addition, you will aid in overseeing peer-led psychoeducation groups addressing root causes of gambling and a safe environment for loved ones to build meaningful peer connections. We are seeking autonomous, creative individuals with experiences of working with behaviours around addiction and direct management responsibilities.
 

Key Responsibilities

• Lead and empower a team of varied personalities and skills
• Work closely with senior managers, stakeholders including commissioners
• De-escalate immediate mental health crises
• Co-produce and facilitate various psychoeducation workshops
• Hold your own caseload of clients; providing advice and support on various matters eg financial management, debt, housing and other social issues pertaining to gambling behaviours
• Work autonomously and proactively
• Co-produce and hold a safe environment for peer-led activities
• Engage in extensive outreach across the borough of Hounslow
• Work within an integrative model with existing clinical pathways: collaborative working with NHS and Public Health colleagues
• Ensure all documentation is complete, accurate, and compliant with relevant legislation and guidance
• Finalise case reports, including clear outcomes of preventative measures in place
• Work collaboratively with internal teams and stakeholders to gather outstanding information
• Management of own safeguarding disclosures and incidents, in line with West London Mind Safeguarding Policy.

What we are looking for:

• Minimum of 1 year working in mental health services
• Minimum of 1 year working with those impacted by addiction
• Minimum of 1 year of line management
• Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children
• Understanding of relevant legislation and policies
• Experience of working with vulnerable individuals
• Ability to work independently and deliver within the tight deadlines
• Creative and flexible approach to working with individuals
• Ability to manage sensitive information under GDPR with professionalism and confidentiality.
• Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations if they occur.
• Awareness of issues in mental health service provision
• A good understanding of mental health conditions
• Experience of working with vulnerable individuals
• Creative and flexible approach to working with individuals
• Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations
• Ability to prioritise and manage workload
• Empathy and non-judgemental approach
• Good verbal and written communication skills
• Good IT skills including Word, Outlook, Salesforce, Excel and PowerPoint.

Desirable

• Full UK driving licence and car owner

We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.

HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.

Post is subject to an enhanced DBS check.

Annual Leave: 25 days plus 8 bank holidays pro rata per annum from 1st January to 31st December. This rises to 30 days pro rata over the next 5 years.

We have an exciting opportunity to join our Debt Team!

Are you an experienced caseworker who has a strong background in the delivery of high-quality advice and a good working knowledge of debt advice?

Role purpose

• To contribute towards the delivery of a comprehensive debt advice service for clients, in line with the requirements of our contractual obligations.
• Taking responsibility for the delivery of individual and team targets and outcomes.
• To undertake high quality Social Policy work at local, regional and national level

For a job pack contact us.

CV’s are not accepted. Previous applicants need not apply.

Closing Date: Wednesday 22nd July 2026 at 12 noon

Interview Date: Tuesday 28th July 2026

Neo-Natal Support Worker 

£24,000 pa + Company Car (with an approx. retail value of £23,000-26,000, taxable benefit in kind of £6-£8K) and other excellent benefits

This role covers the South West of London, including Chelsea & Westminster catchment area.

Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.

About the role:

This Best Companies Top 100 mid-sized organisation and Top 20 Charity is looking to appoint a Neonatal Support Worker (35 hours, 5 days per week) as part of a developing programme delivering high quality wrap-around care and support to families with a baby receiving treatment on the Neonatal Intensive Care units within the London & South East region, working collaboratively with the multi-disciplinary team supporting the families.

Reporting to the Family Support Manager of the London & South East Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness. You will enjoy responsibility for managing your own schedule, remaining flexible to the needs of the families on your caseload.

Having worked in a demanding and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.

What we’re looking for:

· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a special care baby unit/community environment and those with a recognised qualification in health or social care.

· A warm, inclusive approach to achieving goals quickly and correctly

· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines

· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)

· A persuasive and open communicator - you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates

· A practical knowledge of diversity issues affecting children, young people and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

We are proud to be a Best Companies Two-Star rated organisation, an outstanding place to work! As a Top 10 Charity, we have a range of fantastic benefits that we offer our employees, including:

• Control over your own schedule, based on the needs of families on your caseload, to balance home and working life

• Company car for front line care posts (car P11D value of £23,000-26,000, taxable benefit in kind of £6-£8k)

• Pension scheme where we contribute 5% of your salary and you contribute at least 3%

• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)

• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

• Time off in Lieu

• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

• Access to the Blue Light Card Scheme, and other rewards and discounts

• Bike to work, season ticket loan and payroll giving schemes

• A recommend a friend recruitment bonus scheme

• Robust training and development programmes to support your learning and growth.

If you’d like to find out more about these benefits and working with us, please visit our why work with us page on our website.

More information about us and our recruitment process can be found in our Candidate Pack on our website.

Development opportunities:

As part of our learning and development Anne Harris Skills Development Programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.

Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, introduction to play, drawing and talking training.

The programme aims to provide a building block for you to individually tailor your own learning and development needs.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

Please visit our website and apply online.

Please disclose on your application form if you have used AI for any part of your job application.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Additional information:

Interviews will take place at our London & South East Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.

There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds.