Social welfare jobs
Are you a values-led leader with a passion for delivering impactful services?
We are seeking a Director of Services to lead the development and delivery of national carer support services. This is an exciting opportunity to join a committed senior leadership team and play a key role in shaping the next stage of their strategy.
Remote (UK-based) | Contract until Dec 2026
About the Role
- Lead and inspire a high-performing team to deliver impactful services.
- Use data and insights to strengthen outcomes and ensure services remain responsive and effective.
- Collaborate with the senior leadership team to drive strategic goals.
- Champion diversity, equity, and inclusion in all aspects of service delivery.
This role offers the flexibility to work remotely from anywhere in the UK, with occasional in-person meetings (typically twice a month) in London.
About you
We are looking for someone who brings:
- Proven experience at Director or senior leadership level within a service delivery role (preferably within the charity sector).
- A track record of managing counselling or advice services and involving service users in co-design.
- Strong skills in impact reporting, partnership building, and leading high-performing teams.
- A collaborative and strategic mindset, with the ability to balance competing priorities.
- Understanding of safeguarding and the issues facing carers (experience in the dementia or carers’ sector desirable but not essential).
This is a fantastic opportunity to make a real difference for carers and ensure services remain robust, inclusive, and impactful.
For more information, please submit your CV to .
Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Prospectus is delighted to be exclusively supporting our client in the search for a Head of Development and Philanthropy to join their leadership team.
The charity is a place-based grant making foundation that exists to generate and distribute philanthropic funding that enables voluntary and community organisations to deliver change in people's lives and in their wider community. They connect donors and partners, with charities and community organisations all across Devon to support greater equity and flourishing communities.
As Head of Development and Philanthropy, you will report directly to the CEO and work collaboratively with the wider team to achieve key organisational targets and outcomes. In this strategic role, you will lead the design and implementation of a development and philanthropy strategy to grow the foundation's grant funding capacity over the next three years. Focusing on relationship fundraising, you will increase donor engagement through excellent stewardship of existing supporters while attracting more diverse donors.
To succeed in this role, you will bring proven experience in creating and delivering philanthropy strategies to achieve income growth. You will be confident in managing new and existing donor relationships to secure five and six-figure gifts. Your experience and innovative approach will help the foundation pioneer new frontiers in giving, widening both who gives and how. As a collaborative leader, you will work alongside senior leaders, Trustees, donors and partners to deliver income targets, joining a creative team committed to professional development and wellbeing.
This role is a permanent position that will be part-time 4 days a week with hybrid working. The role offers a salary of £49k-£55k FTE, and the organisation is open to flexible working conversations.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds. Please let us know if we can help you with the application process in any way. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply. If you have any disability and would like assistance with completing an application, then please contact Jessica Stoddart at Prospectus.
If you are interested in applying to this Head of Development and Philanthropy position, please submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
Location: Based in Vincent House.
Purpose of the job: To deliver mandatory training for volunteers and paid trainees and to design and deliver advice training to external organisations to support capacity building within the community.
The Role
Citizens Advice Enfield is a busy service helping around 6,000 clients a year to solve around 25,000 problems. We are open 5 days a week and currently operate a telephone adviceline triage service from 10am to 4pm Monday to Friday.
Our priority commissioned areas are Benefits, Debt and Housing and we have a small team of caseworkers for each. Appointments are booked through a combination of self-referral via the adviceline and referrals from funded partners.
Role Description
We are looking to take on a Capacity Building Training Officer to join our in-house training and development team which will form part of the wider Human Resources management function/team. You will be responsible for delivering all mandatory learning for volunteers and paid trainees to reach their competence and to design and deliver advice training to external organisations to support capacity building within the community. This will be both in-person delivered training as well as via online platforms.
This role will be working closely with key external stakeholders across the voluntary and community sector as well as internally with the management and supervisor team.
What we give our staff
We offer a range of employee benefits including:
- 30 days annual leave (FTE).
- An employer matched pension contribution currently at 4%
- Access to Telus, an Employee Assistance Scheme which offers help and support with mental, financial, physical and emotional well-being.
- Opportunity for hybrid working following completion of probationary period.
Citizens Advice Enfield is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.
We are looking for an outstanding individual to join our Development and Alumni Relations team to help guide and deliver ourregular giving and stewardship programmes. The ideal candidate will have experience of running successful major fundraising appeals to large audiences. They will have the ability to draft persuasive and accurate copy to support both fundraising and stewardship literature. They will be highly motivated and creative, driving new initiatives to boost participation, increase overall giving, while also increasing retention of donors through an outstanding, tailored stewardship programme. They will be a team-player who can work autonomously when required, but can work collaboratively, and will support other team members with aspects of their work.
The Development and Alumni Relations Office leads the process of generating long-term and consistent voluntary income for Merchant Taylors’ School, and forrunning a comprehensive alumni and parental relations programme.
The Development Manager (Fundraising and Stewardship) will be responsible for planning, managing and having an input to the strategy for a regular giving programme at Merchant Taylors’ School, with a focus on increasing the participation (giving rates) of both our alumni and parental constituencies, as well as donor retention through planning and executing a stewardship programme for benefactors of all levels. Some face-to-face fundraising may also be required, particularly relating to legacy fundraising and the post-holder will build a portfolio of mid-level donors they will manage.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
FEMALE TRUSTS AND FOUNDATIONS MANAGER
ANAWIM
BIRMINGHAM
- Schedule 9, Paragraph 1 of the Equality Act 2010 applies.
- This post is exempted from the Rehabilitation of Offenders Act 1974
- Fixed term for two years initially
Job Title: Trusts and Foundations Manager
Location: Anawim, Balsall Heath, Birmingham, B12 9RJ (hybrid working available)
Grade: Anawim Scale Point 36-42
Salary: £35,753-42,165 per annum
Hours: 37 hours per week
Responsible to: Head of Development
From our Birmingham centre, Anawim provides trauma informed services including holistic support and advocacy to enable women to reach their potential
Our Vision statement: A world where women are safe, free, valued and equal members of society.
Our Values:
· Anawim believes in the intrinsic value of every person and welcomes each women without judgement
· We are deeply committed to listening to our women and building services around their needs
· We help women to navigate the complex challenges they are facing and we do all that we can to support them for as long as they needs us
· Anawim empowers women to make positive changes to turn their lives around, helping them, one step at a time – to become independent
· We want the best for our women and to make sure their basic needs are met. We won’t rest until we’ve done all we can to keep them safe.
Key aim of the job role:
The role will drive Anawim’s trusts and foundations fundraising, ensuring vital income to sustain and grow Anawim's services. You will build on relationships with existing funders and identify new funders to raise significant funds from trusts and foundations, including six- and seven-figure funders. You will have a proven track-record of making successful high-quality, creative funding applications. You will work collaboratively across teams to ensure funding is aligned with operational needs and identify any funding gaps.
Alongside income generation, you will provide leadership, coaching, and strategic guidance to colleagues. This role is crucial in securing long-term, flexible income that enables Anawim to continue to deliver its essential work.
For more information, please visit our website to download the Job Description & Person Specification and an External Application Form.
Deadline: We reserve the right to close this vacancy when the position is filled so we highly recommend you get your application in as early as possible.
Interview: We will be interviewing as applications come in.
Job Type: Full-time
Pay: £35,753.00-£42,165.00 per year
A world where women are safe, free, valued and equal members of society.
Poppyscotland provides life-changing support to our Armed Forces community which includes those who have served, those still serving, and their families. At times of crisis and need we offer them vital advice, assistance and funding.
You’ll manage a wide range of activity, from local Poppy Days and community events, to volunteer engagement and helping supporters take part in national fundraising initiatives. Whether you’re working with local organisers, setting up collections at transport hubs, or developing partnerships with businesses, you’ll help make sure everything runs efficiently, meets targets, and feels rewarding for everyone involved.
We’re looking for someone who’s confident working on their own, enjoys meeting new people, and can juggle multiple priorities without losing sight of the detail. You’ll need to be happy working flexibly this isn’t a 9–5 office job and confident travelling across your region to meet supporters and attend events.
This is a great opportunity for someone who enjoys variety, likes building relationships, and wants to use their communication and coordination skills to support a cause that really matters. If that sounds like you, we’d love to hear from you.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Here at Poppyscotland, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.
You will be contracted to your home address. You will be expected to work both there and on a mobile basis at other locations in the West Scotland area, with occasional travel (incl. for monthly team meetings) beyond this area.
Given the responsibilities associated with the role, it is a requirement that you live within reasonable distance of the designated region of responsibility. And you must hold a full UK driving licence.
Employee benefits include –
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see Job Description attached to our direct advert.
Poppyscotland is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics and aim to operate an inclusive recruitment process.
We are Disability Confident employer, signed up to Race Equality Matters and Pride In Veteran standards.
We guarantee an interview to any applicant who declares a disability or/and are part or Armed Forces community on application and whose application demonstrates that they meet the Essential criteria of the role, as set out in the Person Specification.
Closing Date: 17th September 2025
Interviews: Virtual interviews week commencing 22nd September 2025
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.
Harris Hill are delighted to be partnering with a fantastic national charity that provides emotional, financial and practical support to their community. They are searching for a Fundraiser (Trusts and Foundations) to join their growing and dynamic Fundraising team.
As Fundraiser (Trusts and Foundations), you will research and identify charitable trusts which may provide future financial support to the charity whilst maximising the potential for giving from trusts with which the Charity already has a relationship. You will prepare, submit and monitor applications to charitable trusts including the maintenance of records of applications, grant receipts and successful/failed submissions. You will also ensure Trusts are thanked for donations in timely fashion.
To be considered for this role, you will need:
- Experience of successful trust fundraising.
- Understanding of fundraising disciplines.
- Excellent communication skills, whether face to face, by telephone, virtual calls or in writing.
- Ability to convey complex information accurately, succinctly and engagingly.
If this role sounds of interest to you and you want to have a chat and review the full job description, please do contact Dominic at Harris Hill on [email protected] or call him on 020 7820 7332.
Salary: £30,000 - £34,000
Permanent, Full-time (35 hours per week)
Location: Oxford, with hybrid working (Minimum of once per week in office)
Applications are being reviewed on a rolling basis, so please send your CV and Cover Letter to Dominic ASAP.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Location: London (hybrid, 1 day in office per week)
Hours: Part-time (3 days per week)
Contract: Temporary (until late October)
Rate: £15.34 per hour (plus holiday)
Start Date: ASAP
About the Role
Prospectus is proud to be supporting a bold and ambitious women's charity to recruit an organised and proactive Administrative Assistant. The role will be supporting a small, purpose-driven team and ensuring operations run smoothly across the organisation, with a particular focus on delivering upcoming events and fundraising campaigns.
Key Responsibilities
- General office coordination and administration.
- Liaising with stakeholders at all levels, whilst providing a welcoming and helpful service.
- Executive and governance support including minute taking and arranging meetings.
- Assisting with finance processes and using systems (Xero).
What We’re Looking For
- Recent experience in a similar role.
- Strong general administrative and financial administrative skills.
- Competence providing governance and administrative support to a CEO or board of trustees.
- Confidence in using systems (Xero), Microsoft Office, and AI tools.
- Friendly, approachable, and a strong team player.
- Excellent interpersonal and communication skills.
This is a great opportunity to work in a supportive environment and utilise your admin skillset to contribute to a meaningful organisation.
CVs will be reviewed on a rolling basis so early applications are strongly encouraged to avoid missing out. If you're interested, please apply ASAP with your CV in Word format.
At Prospectus, we are committed to supporting you throughout your application journey. We welcome applicants from all backgrounds and do not discriminate based on age, gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.
Prospectus is delighted to be supporting our client as we look to support the organisation appoint a Grants Manager for their Building Independence portfolio. This position will be offered on a permanent basis, with expectations to be in the London office at least once a week.
The foundation have recently launched their new strategy. Their 2025–2030 strategy, called Elevate Your Impact, sharpens their focus on tacking poverty and addressing systemic inequality. They’re concentrating their efforts on some of life’s toughest transitions where the right support at the right time can make a lasting difference.
Building Independence
One of those priorities is their Building Independence portfolio. Building independence prioritises supporting organisations working with young people aged 14 to 25. Too many lack the support, relationships, or safe spaces they need – especially those leaving care, excluded from school, living with a learning disability or navigating life as an LGBTQ+ young person.
The foundation fund work that helps young people to raise aspirations, build confidence and feel equipped for the next stage of life. They also support work that joins up fragmented services and pushes for policies that reflect the real experiences of young people. Through their partners, they want to help young people not just get by but move forward with purpose. They also want to help create the conditions where young people shape the communities and systems around them too
The Role
The role of Grants Manager will work to support the successful delivery of grant within the Building Independence Portfolio. This includes the undertaking of grant application assessment, participation in application decision meetings and undertake visits to meet organisations working in this area. You will support this work by undertaking complimentary policy research, building a deeper sector knowledge to support the development and continuous improvement of the fund.
The Candidate
Successful candidates will come with experience, or understanding, of grant making, particularly with understanding of youth voice and systems change. They’re looking to bring someone in with a good understanding of the principles of good grant making. This includes knowing the terminology and grant making practices.
Candidates will also need to come into the organisation with an understanding of how youth voice can shape work. The foundation want to strengthen organisations that do youth voice work well. Candidates will need to come into this role with an understanding of youth voice and associated language.
They are also keen on candidates with experience, or understanding of, systems change. This can take many shapes and sizes, as long as the work candidates have delivered has been focused on changing and adapting systems for beneficiaries.
If you are interested to learn more about the position, please apply with your CV only. Should your profile be successful, a relevant consultant will be in touch to explore the role, and experience, in more detail.
A fantastic opportunity has arisen for a full time Office Manager at SSAFA The Royal Homes Estate, based in Wimbledon.
Please note that while the job title is Office Manager, this position does not include line management responsibilities and is focused on administrative duties.
About the role
We are seeking a dedicated Office Manager for The Royal Homes Estate at Queens Alexandra Court. The role involves acting as the first point of contact for queries, managing administrative tasks, supporting meetings and events, maintaining resident files, and overseeing the referral process.
You will also facilitate the use of common and guest rooms, manage communications for potential residents, and collaborate on creating notices and welcome packs.
Additionally, you will provide support for financial enquiries and work with agencies supporting residents to procure goods, event tickets, and services.
About the team
You will be part of a small dedicated and compassionate team based at The Royal Homes Estate. You will have the opportunity to work closely with co-workers who are highly trained, experienced and supportive.
About you
To carry out this role successfully, you will have strong administrative and reception experience, and be proficient in Microsoft 365 applications. You will be confident in using digital technology and be able to act independently when required.
You will have knowledge of Health and Safety requirements, the Equality Act, and have experience working with vulnerable and elderly individuals.
Your excellent communication and interpersonal skills will help you build strong relationships and effectively support others. You will be able to handle telephone calls with professionalism and have experience in diary management and producing high-quality documents.
The successful candidate will have excellent organisational and time management skills to be able to prioritise tasks and manage multiple responsibilities efficiently.
About SSAFA
SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
Closing date: Midnight on Sunday 18 September 2025. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.
Interviews: 02-10 October 2025.
Our vision A society in which the Armed Forces, veterans and their families can thrive.

Lead a Community-Focused Charity as General Manager - Winchester
Location: Winchester
Salary: £35,000-£40,000 (depending on experience)
Hours: Full-time (Monday-Friday, 8:30am-4:30pm)
Contract: Permanent
Reporting to: Chair of the Board of Trustees
We are proud to be working in partnership with a long-established, impactful charity based in one of Winchester's most underserved communities. This organisation has been a vital lifeline for children, families, and vulnerable individuals since the early 1990s, offering a wide range of services that promote wellbeing, inclusion, and personal development.
From a well-regarded nursery and welcoming café to a soft play area and essential food support services, this charity is a vibrant hub of hope and transformation.
About the Role
As General Manager, you'll lead the day-to-day operations of the centre, driving strategic growth and ensuring services continue to meet the evolving needs of the local community. You'll work closely with a passionate team of staff, volunteers, and Trustees to deliver the charity's mission with energy, creativity, and compassion.
Key Responsibilities
- Lead the implementation of the Business and Strategic Plans
- Secure sustainable funding and manage budgets
- Inspire and support dedicated staff and volunteer teams
- Develop inclusive programmes based on local needs
- Build strategic partnerships and represent the charity externally
- Oversee governance, compliance, and communications
About You
We're looking for a visionary leader who's community-focused, values-driven, and ready to roll up their sleeves. You'll bring:
- Proven leadership experience within the charity sector
- Strong financial and strategic planning skills
- A track record in income generation and grant success
- Excellent communication and interpersonal abilities
- A deep understanding of charity operations and governance
Why Apply?
- Be part of a mission-driven team making real impact
- Enjoy employee discounts and free on-site parking
- Benefit from a government-approved pension scheme
- Work in a supportive, inclusive environment
- Lead a charity that's open, non-judgemental, and truly community-first
This is a hands-on, in-person role based in Winchester, with occasional evening and weekend commitments (time off in lieu provided).
An enhanced DBS check will be required.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Job title: Service Coordinator
Contract Type: Employed, permanent
Hours: 17.5 per week (0.5 FTE) - term time only
Blended working: Office (Cambridge)/Home based with travel across Cambridgeshire
Salary: £12,737 per annum (£29,700 FTE)
Start: November 2025
We are looking for an enthusiastic and committed professional to join Blue Smile’s friendly office team as our Service Coordinator.
About Us
We provide specialist wellbeing and arts based mental health support and therapy in local schools across Cambridgeshire.
We help children struggling with anxiety, grief, anger and other emotional problems so they can enjoy happier childhoods and build brighter futures.
The children we support are at the heart of everything we do and we’re proud to take a whole school approach to our work.
About the Role
You will manage the delivery of Blue Smile services to schools within one or more geographical areas across Cambridgeshire – Cambridge City, West Cambs, East Cambs, Peterborough or Fenland. We are particularly interested in hearing from candidates who wish to work in the Peterborough area.
You will work closely with the other Service Coordinator to ensure that high-quality, safe and effective services are delivered to children.
You will use your organisational and administrative skills to support a pool of self-employed therapists and facilitators; providing induction, case allocation, risk management, safeguarding, and reflective practice so that they are able to deliver clinical work to a high standard.
The Service Coordinator will use their therapeutic knowledge and experience and excellent interpersonal skills to collaborate with the wider Blue Smile team; working with the Fundraising team to promote Blue Smile to local organisations, the Data & Evaluation Lead to support the collection of service information, and the Clinical Services Manager to develop our services and promote them to schools.
This is an exciting time for Blue Smile, as we continue to grow our service, and this role offers candidates the opportunity to support clinical service innovation.
Blue Smile can offer you a competitive salary, with a commitment to the Real Living Wage. We offer a supportive working environment including flexible working and a focus on the professional development of all our staff. As a mental health charity, we focus on staff wellbeing and a positive work/life balance.
Safeguarding is central to all Blue Smile activities, and we recognise that the welfare of all children, young people and adults at risk, is paramount and that all have equal rights of protection. We have a duty of care when they are in our charge, and we will do everything we can to provide a safe and caring environment whilst they attend our activities.
Closing date for applications: Wednesday 24th September
Interviews to be held on: Wednesday 1st and Thursday 2nd October
Interested?
If you would like to apply and find out more about this position, please click the apply button to be directed to our website.
No agencies please.
Retail Field Manager - Wales
Location Cardiff
Weekly Hours3 7.5
Job Title: Retail Field Manager - Wales
Location: Cardiff
Salary: £40,429.00 per annum
Weekly Hours: 37.5
Reference: YMC1136472
Are you an experienced and dynamic leader with a passion for retail and community engagement? Do you thrive in a fast-paced, results-driven environment where you can inspire teams and make a tangible difference? If so, we have an exciting opportunity for you to join the YMCA as a Retail Field Manager.
The Role
As a Retail Field Manager, you will oversee a group of charity shops within your designated geographical area, with the goal of maximizing sales, income, and community impact. You’ll manage a team of Shop Managers and Van Drivers to achieve exceptional results. This is a key leadership role that combines strategic thinking with hands-on operational management, all while upholding the YMCA’s ethos, values, and behaviors.
What You’ll Be Doing
Income and Profit
- Conduct weekly store visits, identifying opportunities for improvement and implementing actionable plans to drive sales and profitability.
- Analyse store financial performance and develop tailored strategies to achieve targets.
- Maximize Gift Aid income and ensure compliance with YMCA and HMRC regulations.
Stock and Logistics
- Drive stock generation activities and collaborate with the Stock Manager to secure corporate donations.
- Ensure effective stock processing procedures to maximize sales while minimizing waste.
- Manage the day-to-day logistics of van crews and drivers, monitoring performance using the vehicle management system.
People Management
- Build and lead a motivated, high-performing team, fostering an inclusive and supportive work environment.
- Recruit, train, and develop Shop Managers, Van Drivers, and volunteers to achieve their full potential.
- Address employee relations matters fairly and in line with YMCA policies, working closely with HR to ensure consistency.
Community Engagement and Customer Experience
- Ensure shops are well-stocked, organized, and display a wide range of goods at competitive prices.
- Build strong relationships with local communities to drive stock generation, increase volunteering, and enhance shop visibility.
- Deliver exceptional customer service to donors, customers, and supporters, ensuring that every interaction reflects YMCA values.
Health & Safety and Property Management
- Ensure compliance with health and safety regulations in all stores, conducting regular risk assessments.
- Support stores with property-related matters, ensuring that maintenance issues are resolved promptly and efficiently.
IT and Technology
- Ensure that store teams are proficient in using available technology to optimize performance.
- Troubleshoot IT and technology issues, ensuring timely resolutions to minimize disruptions.
What We’re Looking For
We’re looking for a leader who is as passionate about retail as they are about making a difference in their community. To be successful in this role, you’ll need:
- Retail Expertise: Proven experience in managing multiple retail locations or a large-scale retail operation, with a strong track record of driving sales and profitability.
- Leadership Skills: The ability to inspire, motivate, and develop a diverse team, with excellent communication and interpersonal skills.
- Analytical Mindset: A data-driven approach to identifying opportunities and implementing solutions that improve performance.
- Community Focus: A passion for engaging with local communities to build relationships and enhance the YMCA’s impact.
- Organizational Skills: The ability to manage multiple priorities, meet deadlines, and maintain high standards across all areas of responsibility.
- Compliance Awareness: A thorough understanding of health and safety, property maintenance, and regulatory compliance within a retail environment.
Why Join Us?
At the YMCA, we are proud of our mission to create positive change in local communities. As a Retail Field Manager, you’ll play a pivotal role in helping us achieve our goals while also developing your own career in a supportive and rewarding environment.
In return for your dedication, we offer:
- A competitive salary of £40,429 per annum.
- The opportunity to lead and develop a team within a nationally recognized charity.
- A role that offers variety, challenge, and the chance to make a real impact.
- Access to training and development opportunities to help you grow in your role.
- The satisfaction of knowing your work directly contributes to supporting the YMCA’s mission of helping people reach their full potential.
How to Apply
If you’re ready to take the next step in your career and join an organization that values passion, professionalism, and community, we’d love to hear from you!
To apply, please send your CV.
Join us and be part of a team that’s making a difference—every single day.
Our recruitment process is anonymised and candidates' names are hidden. We welcome and encourage job applications from people of all backgrounds. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check.
We’re on the lookout for a Senior Internal Communications & Engagement Officer who can hit the ground running in our fast-paced team for a 12 month fixed term contract. This role is all about supporting and coordinating the delivery of engaging and timely communications for both our colleagues and members. You’ll be responsible for managing a variety of content across multiple channels, from the staff intranet to email publications. This is an opportunity to truly make an impact by ensuring our internal messages are clear, on-brand, and reach the right audience.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
You’ll be working closely with our Internal Communications and Engagement team to gather, write, and edit content that resonates with both staff and members. Whether it’s contributing to our regular publications, helping to produce content for events like our Town Halls, or maintaining our intranet and digital platforms, your role will be fundamental in keeping everyone informed and connected. You'll also have the chance to get involved in producing posters and digital screens, all while ensuring a seamless experience for our internal audiences.
A key part of your role will involve measuring the effectiveness of our communications efforts. You'll be tasked with gathering feedback and providing reports to help refine our approach and ensure that our channels are always working to their full potential. Plus, you’ll help manage our internal communications inboxes, responding to queries and requests from across the organisation with a keen eye for detail and a proactive attitude. If you enjoy a bit of variety, this role will certainly keep you busy with different ad hoc projects and support for internal events as well.
Our ideal candidate is someone with a background in internal communications, ideally with experience in intranet or web publishing systems. If you’ve worked in the charity sector, that’s a bonus. You’ll need to have excellent written communication skills, be a whizz at managing your time, and bring a flexible approach to the role. Above all, we need someone who’s enthusiastic about creating great content and keeping everyone informed in a way that feels fresh and engaging. If you’re looking for your next challenge, we’d love to hear from you.
You will be contracted to our London Hub, Haig House. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with colleagues, but with a minimum expectation of two days/week connecting directly face-to-face with colleagues at the hub.
Employee benefits include -
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Preferably, we’re looking for someone who can start as soon as possible, so please include your availability in your application.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Turn2us is a national charity tackling poverty and the structural causes of poverty. We work with co-producers and partners to provide people in financial crisis with the means and agency to get back on their feet, build resilience, move forward with their lives and thrive.
The vital work of the charity is partially enabled by income generated through fundraising; from supporter engagement and community events and activities, as well as philanthropic sources, such as trusts and foundations, and major donors.
As Community Fundraising Assistant you’ll play a key role in helping us to engage new and existing supporters as well as helping to deliver first-class stewardship to retain support and build trust. In addition, you will support and help to develop our volunteering programme establishing more connections across our community to raise more voluntary income.
Directly supporting the Community Fundraising Manager and working closely with all of the Supporter Engagement team it would be beneficial, but not necessary, if you have previous experience or an interest in fundraising. Being a confident communicator with a “can-do” approach is essential as well as being able to demonstrate proven administrative and interpersonal skills, the ability to manage a varied workload and be highly organised.
As an equal opportunities employer, we are committed to equity, inclusion and diversity and the value people from different backgrounds bring to a team. If, like us, you believe everyone has the right to have enough to live on, and you are ambitious about eradicating financial insecurity, join us and build your career with a charity dedicated to ensuring dignity and equity for all.
Turn2us wants to enable an environment where everyone is kept safe from harm and can thrive. We are committed to safeguarding everyone involved in our charity and the work we do. You can read a safeguarding policy on the Turn2us website.
We offer flexible working patterns, both in terms of hours and remote working. Please note that this role will require the Community Fundraising Assistant to be in the office for a minimum of 2 days a week, to carry out regular posting of fundraising materials and weekly income and donation processing duties.
Please note that all job offers are subject to 2 – 3 satisfactory references and a disclosure satisfactory to Turn2us from the Disclosure & Barring Service (DBS).
Closing date: 22nd September 2025 at 09:00AM
Interview date: 7th October 2025