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Sheffield ME and Fibromyalgia Group, Sheffield City Centre (Hybrid)
£26,282 per year (pro rata)
We are looking for a Welfare Benefits Adviser to provide welfare benefits advice to people affected by ME/CFS, fibromyalgia and long Covid
Posted 2 days ago Apply Now
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Sheffield City Centre, South Yorkshire (Hybrid)
£26,282 per year (pro rata)
Part-time (15 - 20 hours per week, worked flexibly)
Contract (12 months)

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Job description

Main duties and responsibilities 

  • Provide a full welfare benefits casework service for people affected by ME, fibromyalgia and long Covid, including disability benefits and other sources of financial support, such as grants. This will cover benefits check, first claims, mandatory reconsiderations and appeals; supporting clients to understand their options and making informed choices.

  • Act for the client where necessary; drafting letters, obtaining medical evidence and researching case law as appropriate.

  • Maintain detailed case records for the purpose of continuity of casework, and information retrieval, using the IT software provided.

  • Liaise and negotiate with other statutory and voluntary organisations to progress the client’s case and ensure they receive all assistance available. (DWP, NHS, local authorities, other charities)

  • Form effective working relationships with outreach agencies and other relevant stakeholders to ensure that good service is being provided and awareness of the illnesses is raised.

  • Refer clients to colleagues or other agencies as appropriate for specialist help with major issues that fall outside the remit of the service, including debt and employment.

  • Support the promotion and marketing of the advice services of Sheffield ME & Fibromyalgia Group

  • Collect feedback from members for service improvement and for our funders

  • Contribute to team meetings, reflective practice sessions and work with colleagues to ensure members access support from across our offering (befriending, activities, support groups)

  • Any other duties within the scope of the post as deemed appropriate

Application resources
Posted by
Sheffield ME and Fibromyalgia Group View profile Organisation type Registered Charity Company size 6 - 10
Posted on: 16 December 2025
Closing date: 12 January 2026 at 12:00
Tags: Advice / Information, Housing, Customer support, Health / Medical, Information Management