Support assistant jobs in epsom and ewell, west midlands
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Tasks and Responsibilities
You will support the Director of Operations and the wider staff team by:
- Handling day-to-day administrative tasks such as scheduling meetings, booking travel and venues, ordering supplies, and keeping systems and records up to date.
- Providing operational support across the organisation – for example, setting up Zooms, responding to enquiries, keeping our staff directory current, or helping with room bookings and access.
- Assisting with HR administration such as onboarding new starters, booking training, keeping HR records, and supporting recruitment processes.
- Helping with database and records management, including updating spreadsheets or CRM systems (e.g. Salesforce) and pulling off simple reports.
- Supporting internal communications, such as keeping our policies and procedures well-organised, sharing reminders or updates, and circulating documents.
- Taking minutes at meetings when needed – including Board of Trustees meetings – and making sure decisions and action points are clearly recorded and followed up.
- Supporting governance and trustee engagement, such as helping to organise away days, induction processes or learning sessions for trustees.
- Working closely with the Director of Operations on other operational tasks that may arise, which could include areas like office management, HR, IT or governance – helping to make sure these run smoothly and efficiently.
- Working collaboratively as part of a small team and wider organisation with a willingness to undertake other tasks commensurate with the Operations Assistant role as agreed with your line manager.
Person Specification
We’re looking for someone who is:
- Highly organised, with good attention to detail and the ability to juggle multiple tasks.
- A clear communicator, both in writing and in person.
- Confident using standard digital tools – including Microsoft Office, Outlook, Zoom and spreadsheets – and quick to pick up new systems.
- Positive and helpful – happy to pitch in wherever needed and comfortable working with people at all levels.
- Reliable and discreet – able to handle sensitive information with care andprofessionalism.
- Interested in learning and developing your skills in charity operations and administration
SKILLS AND ABILITIES
- Excellent attention to detail and high levels of accuracy.
- Excellent interpersonal skills, can collaborate with colleagues and communicate well with external stakeholders/ donors.
- Excellent organisation skills including managing external deadlines, prioritising while having a busy workload and responding in a timely manner requests from colleagues.
- Ability to work effectively and engage with a variety of colleagues across the organisation.
- A positive can-do attitude.
VALUES AND PERSONAL QUALITIES
- Commitment to the AFT’s mission, empowering young people to stand up to all forms of prejudice.
- A deeply held belief in equality and diversity with a willingness to learn.
- Willingness to travel regionally and across the UK, and work evenings and weekends when required.
Learning from Anne Frank and the Holocaust, we empower young people aged 9 to 15 to challenge all forms of prejudice.
The client requests no contact from agencies or media sales.
Are you excited by the prospect of working for a dynamic and evolving organisation that supports St George's University Hospitals NHS Foundation Trust to build excellence in care, advance research and innovation and enrich the health-care experience?
Do you have experience in managing a Finance Function, training and mentoring staff to fulfil their potential, a proven track record of relaying financial information to non-financial stakeholders and a sound working knowledge of accounting systems?
If so this may be the role for you!
The Finance Manager is a key member of the wider Finance and Operations team and will lead the finance function of the charity and provide excellent finance support for the Senior Executive.
We are looking for an individual who can:
- Maintain a robust financial control framework and provide high quality timely financial management information to ensure effective decision making.
- Prepare annual financial statements and support an efficient external audit process.
- Lead on the annual budget setting and quarterly forecasting processes.
- Deliver continuous finance process improvement and finance training for SGHC staff.
- Support the maintenance of dynamic and strategically aligned partnerships with finance colleagues across all our key stakeholder groups.
SGHC provides a generous benefits package including defined contribution pension scheme, life insurance, flexible working, enhanced maternity package, extended leave, development and well-being days. season ticket loan and an employee assistance programme.
ROLE PURPOSE
To manage the finance function of the charity and provide excellent finance support for the Senior Executive which will include:
- Maintaining a robust financial control framework and providing high quality timely financial management information to ensure effective decision making.
- Preparing annual financial statements and supporting an efficient external audit process.
- Supporting the annual budget setting and quarterly forecasting processes.
- Leading on continuous finance process improvement and finance training for SGHC staff.
MAIN DUTIES & RESPONSIBILITIES
1. Staff management
1.1. Carry out all line management duties in line with organisational policy and procedure, including:
- Diversity and inclusion - encouraging an inclusive environment.
- Recruiting and inducting good quality staff o Proactively addressing performance, conduct or other employee relations issues.
- Support and coach your direct report to ensure objectives and development goals are achieved.
2. Management of Income and Payments Processing Operations
2.1. Responsible for ensuring that all fundraising and investment income is accurately recorded in the finance system.
2.2. Ensure the reconciliation of all income data from the bank against Raiser’s Edge (CRM system) to ensure data is accurate and complete and then recorded in the finance system once reconciled.
2.3. Manage an efficient and effective Accounts Payable function, ensuring that the work performed by the Senior Finance Assistant is at the required standard.
2.4. Lead on all communications with internal stakeholders, including Trust finance and Special Purpose Fund Advisers, to resolve any issues arising and produce monitoring reports on a regular basis.
3. Transactional accounting and fund management
3.1. Ensure systems are in place to identify and correctly record restricted donations, so that these are properly monitored and utilised.
4. Financial Control Framework
4.1. In consultation with the Director of Finance & Operations, ensure that appropriate controls, processes and procedures are in place, regularly reviewed and assessed for operational effectiveness.
4.2. Review and update Finance Procedures and effectively communicate these to staff, arranging training where necessary, within the Finance Department and across the Charity.
4.3. Ensure effective maintenance of the balance sheet, including regular key control account reconciliations (bank and other).
4.4. Monitoring of balances with the Trust, ensuring these are promptly settled, with discrepancies investigated and resolved.
5. Management Reporting
5.1. Delivery of timely and accurate monthly management accounts for the Charity, including enhancing the production process and communication of timetables.
5.2. Co-ordinate the production of narrative reports to support review by the Director of Finance & Operations.
6. Financial reporting and audit
6.1. Lead the Finance team in the production of financial statements which are fully compliant with the Charity SORP to meet required audit and Board approval deadlines.
6.2. Lead the relationship with external auditors and all arrangements surrounding the annual audit fieldwork.
6.3. Preparing required audit documentation in accordance with agreed timetables.
7. Budgeting and Forecasting
7.1. Assist the Director of Finance & Operations in the production of annual budgets, working closely with budget holders within the Charity to ensure completed in accordance with agreed timescales.
7.2. Lead on the quarterly re-forecast process, producing relevant analyses to understand and monitor key changes.
8. Banking and Investments
8.1. Work alongside the Director of Finance & Operations to maintain a strong relationship with the Charity’s banking and investment managers and take the lead on the day to day administration of the banking arrangements.
8.2. Ensure that bank mandates are up to date.
9. Systems and Data
9.1. Finance system
- Liaise with Application’s Supplier and Trust Systems support team in the maintenance and development of the finance system, ensuring essential maintenance are carried out as necessary to prevent cyber fraud and maintain data integrity.
- Provide support to the Finance team for the accounting functionality within the finance accounting application and its integrated systems.
9.2. System maintenance and training
- Support the Director of Finance and Operations with managing user access, permissions and privileges on the finance system, ensuring that any changes to staff are reflected immediately.
- Ensure all new staff are trained on the Finance System and that current staff receive updates as necessary.
Any other duties commensurate with the post as requested by the Director of Finance & Operations.
The client requests no contact from agencies or media sales.
ISEAL is offering an exciting opportunity for a proactive and well-organised individual looking to start a career in the sustainability sector. The role works across two important organisational areas, gaining valuable exposure to ISEAL’s approach to catalysing global efforts to advance on critical social and economic sustainability issues. If you are looking to apply your existing administration and/or customer service skills in sustainability and gain experience across a range of activities, this position will provide you with some excellent insights and networks that will benefit your progress.
The Assistant will play a key role in ISEAL´s team, providing assistance to two managers to ensure efficient administration of their respective work areas - membership and operations. In the operations team, the successful candidate will get involved in the processes of running an international not for profit organisation, while also supporting the membership team in high quality member communications and data management.
To be considered for this role, you will need to be well-organised with great attention to detail and an excellent ability to follow up agreed tasks. Working efficiently and reliably under direction, you have a friendly and professional demeanour and are comfortable in your communications and interactions with colleagues and external stakeholders. You enjoy working on a varied and changing set of tasks to support the implementation of a project or a collaborative group process. You have a natural aptitude with IT systems and data and enjoy helping others get the most out of them. Having worked on data analysis before would be a real bonus.
Please note that to fulfil the operations support tasks effectively, the postholder will be required to be present in the office on at least 2 days per week.
The key responsibilities we entrust you with
Operations Support
- Guide and assist ISEAL staff in using software tools effectively by leading inductions, writing guidance, sharing best practice, providing training and trouble-shooting issues that arise
- Manage IT equipment and liaise with external IT support
- Facilitate internal communications by supporting regular and ad hoc staff meetings
- Work closely with Senior Manager Operations on improvement projects, including leading smaller projects
- Assist in promoting best practice in use of IT, communications and knowledge management systems across the organisation and suggest and help implement improvements
- Support management of ISEAL’s office space in London, including liaising with landlord and ensuring office works well for staff
- Lead on procurement of items needed for smooth running of office, for staff leading events and equipment for staff home offices
- Participate actively in team and organisational planning and activities
- Participate in internal staff management processes such as performance reviews, supervisory meetings, etc.
Member communications
- Gather and prepare content for member mailings, including our monthly member-only newsletter, the ISEAL Insider
- Maintain the internal Mailchimp schedule, liaising with staff in the Communications team to plan and schedule mailings effectively
- Support other ISEAL teams to communicate appropriately with members through our different channels and mailing lists, checking for adherence to brand guidelines
- Support the Membership Coordinator and Membership Manager with drafting blogs, news items, and group posts to share updates with members via the ISEAL Platform
- With the Membership Coordinator, regularly review content on the ISEAL Platform to ensure it remains accurate and up to date, liaising with other teams where necessary
Monitoring our membership programme
- Regularly collect data to help monitor our member communications, engagement with member-only events, and use of the ISEAL Platform
- Create and update quarterly reports and dashboards to help identify and communicate key trends and inform improvements
- Support the Membership Manager with the preparation of quarterly and annual engagement reports to send to members
- Deliver administrative processes that underpin member relationship management and track member engagement, including maintenance of member records within Salesforce
Other
- Provide occasional support for member-only Zoom webinars and at in-person events
- Be a collaborative and effective member of both the Membership and Operations teams, liaising with colleagues at all levels across the organisation where needed
- Support the Membership Manager and Membership Coordinator on member engagement projects
Experience, Knowledge and Attributes
- Experience working or interning in a support/administrative or customer service/communications role, ideally in international NGO, professional or membership organisation
- Enthusiasm for using data to drive customer engagement and aptitude for working with data, ideally some experience in extracting and working with analytical information
- Good organisational and time management and ability to organise multiple simultaneous tasks efficiently and establish priorities
- Ability to communicate confidently and sensitively with a diverse global community
- Proficient written and spoken English
- Proficient IT skills, familiarity with virtual meeting tools (e.g. Teams, Zoom, etc.) and the use of contact management databases (e.g. Salesforce) and MS Office (especially Excel), as well as a demonstrable willingness to learn new tools and systems
- Experience using CRM systems, e.g. Salesforce
- Ability to communicate and work in a dynamic, international work environment and working with multiple managers
- Interest in and some understanding of sustainability issues
Additionally desirable
- Previous experience with support for IT systems and users
- Experience using Salesforce CRM
- Experience of using email marketing platforms such as Mailchimp, website content management systems, and/or Google Analytics 4
About ISEAL
ISEAL supports ambitious sustainability systems and their partners to tackle the world’s most pressing sustainability challenges – from the climate emergency and biodiversity crisis to human rights and persistent poverty. ISEAL Community Members include many of the most respected sustainability schemes worldwide and are active across a diverse range of sectors. Read more about us on our website iseal(.)org.
ISEAL´s culture and how we will help you thrive
Our values are Connection, Empowerment, Inspiration, Well-being, Creativity and Celebration.
These are traits we value in each other and in the organisation overall and we instil these in all our processes and interactions.
The issues we work on are of a global nature and our team reflects this, with individuals from many different backgrounds and nationalities. We know this diversity adds to the high quality of work we deliver as an organisation and through our commitment to diversity and inclusion we want to add strengths and perspectives in our team with each recruitment. Diversity for us includes race and gender identity, age, disability status, sexual orientation, religion and many other areas forming part of someone´s identity. We are proud to be an equal opportunities employer.
As an organisation, we also support our people in their personal and professional development, with specific budgets and processes enabling individuals to take advantage of growth and development opportunities.
We offer 25 days of annual leave, to which we will add a day a year after 2 years (to a maximum of 30 days), as well as an extra five days as a one off once you have been with us for a full five years.
We recognise individuals’ preferences when it comes to where and when to work through a hybrid working model with a minimum number of days per month in the London office as well as the opportunity to apply for flexible working arrangements to suit individual´s needs.
Other relevant information
Term: This is an initial contract of one year with the possibility of extension
Salary: £28,800-£31,800 p.a. depending on experience (full time, 37.5 hours per week)
Location: London is the preferred location, and a presence in the office is required at least two days per week. Applicants will need to provide evidence that they are entitled to work in the UK. An ability and willingness to work in a hybrid work environment is required.
How to apply
Specific enquiries about this role and the application process can be sent to the recruitment(@)isealalliance(.)org.
Deadline for applications is 31 August 2025
Please note that we will only contact shortlisted applicants.
Interview process
Please see below the planned interview process (please note that we will endeavor to keep to this schedule, but some dates may be subject to change)
First interviews (Teams): 9-11 September
Pre-interview timed exercises (between 60 – 90 minutes from home): 13-15 September
Panel interviews (Teams): w/c 22 September
Decision: by 30 September
Accessibility
If candidates require additional time or other considerations for the interview process, we are committed to accommodating any reasonable requests.
Please note that ISEAL will cover travel expenses for in person interviews for candidates travelling from outside of Greater London. ISEAL also covers caring expenses for candidates who are carers and need to arrange of cover for the duration of the interview/exercises
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Administrative Assistant (Volunteering)
UK-Wide
£25,859 per annum (pro rata for part time hours)
Ref: 42REC
Part Time: 30 hours per week – happy to talk flexible working
Base: Hybrid working from any Sustrans UK Office
About the role
A rewarding new opportunity has arisen to join Sustrans as an Administrative Assistant. This is a pivotal position providing essential support to volunteering initiatives delivered across our UK-wide charity, helping to foster stronger, more connected communities and create lasting positive change.
You will play a key role in managing data and systems, coordinating the volunteer journey process, and providing effective liaison and administrative support.
You will provide administrative and systems support, while ensuring the effective distribution of information, guidance, and resources to colleagues, volunteers, and external stakeholders.
We offer true hybrid working, a flexible mix of working from home and occasional travel to any of our UK office hubs.
About you
You will be competent in data management, with the ability to run reports, manipulate data and be adept at using Customer Relationship Management systems.
As a highly organised individual, you will demonstrate meticulous attention to detail and possess the ability to identify and rectify data anomalies with accuracy and efficiency.
You will demonstrate strong time management skills, with the ability to effectively plan and prioritise your workload to meet deadlines.
Sustrans has a long-term commitment to being a charity for everyone - reducing inequality, valuing diversity, enabling inclusion and ensuring all people are treated with dignity and respect. We aim to be a truly inclusive employer and welcome applications from people from all parts of the community, in particular from under-represented groups.
What we offer
In return we can offer true hybrid working to suit individual circumstances and a flexible, supportive and rewarding working environment.
Wellbeing
- 28 days’ leave per annum plus bank holidays for full-time working
- Ability to buy an extra week of annual leave (pro-rata for part-time staff)
- Staff volunteer days
- 24/7 free, impartial and confidential support service
- We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes
Financial
- Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Sustrans
- Bike, computer and season ticket loans
- Discount benefits
- London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London)
- Death in Service benefit – 3 x annual Salary
Family Friendly
- Enhanced maternity and paternity pay
- Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)
Additional information
- Closing date for the receipt of completed applications is 23:59, 15 August 2025.
- Interviews will take place via MS Teams on the 8th or 9th of September 2025.
About Sustrans
At Sustrans you'll be part of a movement to make it easier for people to walk and cycle.
We're all here to change things! You’ll be part of an incredible community of talented, passionate, creative, problem solvers all working together to change things for the better. We act locally and think big - we have a vision of a society where the way we travel creates healthier places and happier lives for everyone.
You'll be questioning the status quo and daring to imagine a different world. You'll work on exciting, impactful projects that will stretch and empower you and you'll be rewarded by seeing the difference you make to people, communities and the planet.
We believe including everyone is central to who we are and what we want to achieve, we welcome difference and pride ourselves on creating a culture where you can be yourself and where your wellness is supported.
You'll be guaranteed to make friends for life and work with a team that is incredibly flexible, supportive, ethical and fun.
About us
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Location: Onsite Canning Town Warehouse, Unit 4 SEGRO Park, London E16 4ES
Contract: Fixed term contract (6 October 2025 – 13 February 2026)
About the role
The Warehouse and Driver Assistant at Crisis is a varied and fulfilling role. You will work with the Warehouse & Facilities Manager to ensure a safe and tidy working environment at the Crisis Warehouse. In collaboration with the Resourcing Team, you will take control of the collection and delivery of donated and resourced food and equipment needed for the Christmas event. You shall act as key support to the Warehouse Manager in organising outgoing stock for the Christmas event and ensuring an accurate stock take once the Christmas event has taken place.
The role acts as a key contact point and support for teams of volunteers in the warehouse. Supporting the supervision of volunteers, including large groups of corporate volunteers is a key aspect in helping the warehouse run smoothly.
About you
- You should have experience in warehousing, delivery driving, logistics, event management or production.
- Have a personality which enables you to effectively communicate, with confidence, to a wide range of audiences.
- Feel comfortable when driving in London, in various size vehicles. Up to and including a Luton van, with a tailgate.
- Have a mind-set where problem solving, and basic mental arithmetic comes easy.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Flexible working hours.
- Wellbeing Leave to be used flexibly.
- And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 24 August 2024 23:55
Interview process: Competency-based interview
Interview date and location: Tuesday 2 to Thursday 4 September. In person at Canning Town Warehouse, Unit 4 SEGRO Park, London E16 4ES
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge, and experiences.
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Starting Salary - £31,613 (including London Weighting)
Location: Office Based - London
Job Profile
Are you interested in an opportunity in the charity sector? Would you like to develop an understanding of internal processes and liaise with multiple teams in the organisation? Are you someone who likes to work with money, data and people?
The post holder will contribute to ensuring the Supporter Donations Team (SDT) manages and administers supporter donation activity on behalf of CAFOD, providing a high level of supporter care while delivering within agreed service levels and Key Performance Indicators. SDT has the overall responsibility for managing and thanking all supporter donations to CAFOD made through a variety of channels and schemes. SDT works within the Finance and infrastructure group, liaises across all teams in CAFOD, and external service providers to ensure donations are processed within agreed service levels and quality standards. Due to the nature of SDT’s role, SDT has particularly close ties to CAFOD Fundraising activities and actively engages in our fundraising programmes and schemes.
Accountability
The post holder reports to the Supporter Donations Manager and will work alongside a team of Supporter Donation Assistants, collectively delivering the team’s key aims and responsibilities.
Key Responsibilities
Supporter Care:
- Handle telephone, email and postal enquiries from supporters; identifying and resolving queries in a prompt, warm and sensitive way.
- Provide phone cover to the Supporter Care team as required.
- Provide Reception training to the Supporter Care team as required.
Donations:
- Accurately code donations received, ensuring agreed departmental procedures are followed.
- Process, set up and administer instructions and payments through a variety of donations channels and schemes such as Online, Direct Debit, standing orders, BACs, Payroll giving schemes and online giving platforms.
- Input and maintain data on CAFOD’s supporter database, ensuring high degrees of accuracy on our donor records.
- File and archive financial data, while adhering to strict audit controls.
Gift Aid:
- Understand Gift Aid and its application within CAFOD.
- Assist with all aspects of tax-effective giving, in accordance with agreed procedures and priorities, including preparation of regular tax claims for submission to HMRC.
Thanking:
- Produce and dispatch letters to thank and acknowledge donations received.
- Write bespoke letters of thanks to supporters to respond to exceptional donations and provide a personal touch.
- Contribute to ongoing enhancement and improvement of supporter thanking
Post/banking:
- Assist with all incoming and outgoing postal duties held by SDT to maximise effectiveness of processes and delivery of key service levels.
- Preparation of daily banking, cash handling and initial reconciliation of all monies received daily.
Safeguarding
All CAFOD staff share responsibility to promote and maintain a strong safeguarding culture, including identifying the key actions they should take given their role and responsibilities.
Person Specification
Understanding our context
- Understanding Catholic identity - Show an understanding of and work with the Catholic community to further CAFOD's mission.
- Understanding CAFOD - Demonstrate how both CAFOD’s and Catholic values influence all our work internally and externally.
- Understanding international development – Have an understanding of the nature and causes of world poverty and how it affects different individuals, groups and communities
Working together
- Managing ourselves – Happy to take on additional responsibility to help the team or others under pressure.
- Working with others – Build collaborative relationships across CAFOD and with external partners, donors and suppliers.
- Communicating - Ensure others fully understand what has been discussed and agreed. Make timely contributions to decisions.
- Looking outwards – Build cooperative, professional relationships with partners, supporters, donors, suppliers and the communities we serve
Making change happen
- Managing resources - Offer ideas to improve information systems and processes to reduce costs and improve efficiency.
- Achieving results - Look for better processes and ways of working to achieve results.
- Managing our performance - Agreeing realistic deadlines and measurable objectives for myself, others and the team.
- Taking the lead - Take a lead in identifying solutions and making change happen
Job Specific Competencies
- Displays a methodical approach to administrative tasks to meet processing deadlines, whilst maintaining an excellent standard of attention to detail and accuracy.
- Ability to communicate professionally with supporters, from individual givers to religious communities.
- Displays excellent written and verbal communication skills.
- Ability to build strong collaborative relationships with colleagues.
Desirable Criteria
- Experience with a CRM software/ database
Safeguarding for Children and Vulnerable Adults
CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect. CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse. CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount. Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy and sign CAFOD’s Code of Behaviour as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents.
All offers of employment will be subject to satisfactory references, and appropriate screening checks can include criminal records and terrorism finance checks. CAFOD also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.
Please click here for a full list of CAFOD’s Staff Benefits
Come and join us and help make a real difference in the lives of the world’s poorest communities.
CAFOD is an equal opportunities employer. Recruitment and selection procedures reflect our commitment to safeguarding children and vulnerable adults.
CAFOD is the official Catholic aid agency for England and Wales tackling poverty and injustice across the world.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Assistant Kitchen Manager
Reporting To: Kitchen Manager
Salary Range: £32,000 - £35,000 per annum (Dependent on experience)
Contract Type: Permanent
Location: Felix’s Kitchen, Unit 14 Industrial Estate, Thomas Road, E14 7BN
Hours/Days per week: 37.5 hour per week, 8.5 hours per day (between 8am - 8pm). Monday – Saturday (5 days on, 2 days off). Operating hours of the kitchen are, Monday-Thursday 7:30am-8pm, Friday 7:30am-6pm, Saturday 8am-4pm. Most working days will be between 8am-6pm for this role.
Requirements: The Felix Project can only employ applicants who currently have the right to work in the UK. Possess required H&S, Food Safety standards.
About The Felix Project
The Felix Project is London’s largest food redistribution charity. Our vision is a London where good food is never wasted, and no one goes hungry. We aim to reduce the negative impact food waste has on the environment by working with the food industry to rescue high quality surplus produce, that would otherwise have gone to waste. This food is sorted at one of our four depots or turned into meals in Felix’s Kitchen. It is then distributed to over 1,200 community organisations, such as food banks, homeless shelters and primary schools, all of whom are working within communities across London to feed people experiencing hunger.
Our Values
Our values set the tone for our organisational culture and reflects how we do everything at The Felix Project including our recruitment & Selection process.
We solve it differently - We make it happen - We do it together - We do it with heart.
Purpose of the Job
We are looking for the Assistant Kitchen Manager to play a key role in the Kitchen team.
Felix’s Kitchen is the longest running Production site we have here at The Felix Project, the staff and volunteer team in the kitchen, turn surplus food into almost 5,000 meals a day. These meals are cooked and packed on site and then go into our network of depots and on to some of the 1,200 community organisations we support.
This role is support in the managing of the day to day running of the kitchen, its team, the food production and packing of the meals and all aspects related to these responsibilities. Assist The Kitchen Manager in all aspects of the operation and planning for the kitchen.
No two days are ever quite the same in our kitchen, we work with volunteers and surplus food this means we adapt and thrive in a fast and changing environment. This role supports and oversees the entire operation, from the kitchen and chef team to the packing room and packing team, our volunteers and engaging and organising within the wider Felix Project.
Duties and Responsibilities
Your normal duties and responsibilities will be set out in your job description. However, the charity may require you to perform other duties from time to time.
- Support all kitchen staff so they can fulfil their role
- Assist in the smooth running of the kitchen and packing area, taking a hands-on approach
- Ensure that the operation hits its agreed targets of production
- Responsible for the quality control of the cooked and packed meals, and that all correct HACCP procedures are followed
- Responsible for Health and Safety in the kitchen, food safety and record keeping and keeping all records up to date
- Oversee kitchen maintenance and cleaning
- Overseeing shift planning and the rota for the entire kitchen team
- Ordering of all food and other materials needed in the kitchen
- Connect and work closely together with the team at the Poplar Depot, we are attached to
- Ensuring all staff and all volunteers have all relevant training and are well supervised & supported
- Maintain relationships with the wider Felix team and key connections of the Felix kitchen
- This role will be operational, with some management and administrative duties
- Willingness for the role to develop
Person Specification
This is a truly unique role, and we are looking for someone to bring their own skills, experience and flair to the role. We are looking for someone to help set and maintain very high standards in the kitchen.
The ideal candidate will be someone who is eager to continuously improve, whether this be food quality or process or working relationships. The kitchen has achieved some great successes over the last 4 years, but we are looking for someone to continue that improvement and the impact we can have across London.
Essential Criteria
- Experience in hospitality/catering management and/or kitchen management role
- Eagerness to improve processes and solve problems
- Comfortable with all aspects of H&S, Food Safety and HACCP procedures or a willingness to learn
- Demonstrable interest in food waste and/or food security
- Clear eye for detail, team player, enjoys the work they do and a strong work ethic
- Comfortable in working in a team and a larger organisation
- Strong people and management skills
- Mature and professional management style, whilst also being able to accommodate vulnerable people with care and consideration
- Flexible in working hours, comfortable in working in a fast changing and growing work environment
- Strong IT, administrative and organisational skills
Desirable skills
- Previous experience in the charity or surplus food environment
- Level 3 or higher Food Safety qualified
- Experience working with and/or managing volunteers
- A passion to reduce food waste and reduce food insecurity
Equity Diversity Inclusion & Belonging
At The Felix Project, we are committed to promoting equality, diversity, and inclusion in everything we do. We value the unique contributions of every individual and strive to create a respectful, inclusive environment free from discrimination or prejudice. Our commitment extends to all employees, and volunteers, ensuring equal opportunities for everyone, regardless of background or characteristics.
Application procedure
Once you apply you will be directed to our recruitment portal. Please upload your CV and a covering letter outlining your suitability for the role and make sure that they are both uploaded before submitting your application. After you have submitted your application, you have 24 hours in which you can access you application and make edits. We will only consider applications with both CV and cover letter submitted.
Recruitment timeline
We reserve the right to close advertisements early and we might assess candidates and arranging interview as applications come in, so please apply as soon as possible, to avoid missing out on this opportunity.
Due to the anticipated large number of applicants, if you do not hear from us within four weeks of your application, we regret to inform you that your application has been unsuccessful. Consequently, will not be able to provide feedback.
We deliver this surplus food to charities and schools so they can provide healthy meals and help the most vulnerable in our society.





The Bishop of Guildford is looking for a Personal Assistant (PA) to provide excellent administrative support for the Bishops of Guildford and Dorking.
About the Department/Role
This role as The Bishop's PA reports to the Bishop of Guildford, but will report functionally to the Bishop's Chaplain who is ensuring the bishop's office is running smoothly during an interim period.
The role comprises offering highly competent and efficient Personal Assistant administrative support to the Bishop of Guildford based out of his office and home, Willow Grange, Jacob's Well, Guildford. The work requires being a primary point of contact with the public and colleagues from across the Church, requiring a positive and professional attitude. If you seek to use your skills and knowledge to serve with integrity and your personal values are in sympathy with the aims and mission of the Church of England, this role may suit you.
A comprehensive induction programme will be developed to ensure that the Temporary Bishop's PA understands the running of the bishop's office, and also its interaction with the Bishop of Dorking's office, the Appointments Team, and operations at Church House Guildford.
What you'll be doing
The purpose of this role is to provide comprehensive and professional personal assistance (administrative, secretarial and clerical support) to the Bishop of Guildford.
This will involve:
- Managing the calendar and appointments of the bishop accurately and efficiently
- Offering support for key meetings (preparing paperwork, agendas)
- Welcoming visitors to Willow Grange and offering hospitality
- Answering the telephone promptly, handling all enquiries and forwarding them as necessary
Key role requirements:
- 'You will need to be A' level standard education, or equivalent professional experience, knowledge and skills an have extensive administrative experience in a professional environment
- This role is based at Willow Grange, GU4 7QS Monday to Thursday but with the option of homeworking on Fridays
- Please note that this is a 6 month fixed-term contract
About You
The Church of England is for everyone and we want to reflect the diversity of the community the Church serves across the whole country. Therefore, while of course we welcome all applications from interested and suitably experienced people, we would particularly welcome applicants from UK Minoritised Ethnicities (UKME)/Global Majority Heritage (GMH) and other under-represented groups. As a Disability Confident employer, we are committed to recruiting disabled people. We offer interviews to disabled people who meet the minimum criteria for the role.
Please refer to the Job Description for more information about the role and person specification.
What we offer
Your Salary
- A salary of £16,102.50 (£32,205 FTE) per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.
Your Benefits
- 25 days annual leave plus eight bank holidays
- We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
- We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave.
We're looking for a kind, compassionate and resilient Floating Support Worker to join our Young People service in Tower Hamlets.
£28,808.00 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
- Building supportive, trusting relationships with customers
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Supporting key customers to set personalised goals in the form of a Support Plan
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Proactively manage risk and safety both in and outside of their physical living environment
- Providing tenancy sustainment related support to customer in their own property
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
? Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
? Exudes a warm friendly presence and open behaviour
? Able to work alone with good initiative
? Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement when under pressure
What you'll bring:
Essential:
? NVQ Level 2 or equivalent.
Desirable:
? Experience of working with young people (18-25) / Youth Work/ TA/ YOT
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full Job descriptiton
We are looking for a motivated and detail-orientated Health Intelligence Data Assistant to support the collection, maintenance, and analysis of Asthma + Lung UK’s internal and external health intelligence data. This is an excellent opportunity to start or grow a career in health analytics, working alongside experienced data professionals to inform public health strategies and service.
Asthma + Lung UK is the only charity in the UK fighting for everyone with a lung condition, aiming for a world where everyone can breathe with healthy lungs. We fund cutting-edge research, provide advice and support for the 12 million people who will get a lung condition during their lifetime. We also campaign for clean air and for better NHS diagnosis and treatment.
Working within the Research, Data & Insight team, you will support data analysis and insight generation by collaborating with internal teams to understand data needs, assisting in data processing and validation and developing reports and dashboards that support evidence-based decision-making. You will help maintain high data governance standards including accurate documentation, compliant data handling (e.g. GDPR), and contribute to effective data organisation and lifecycle management.
You will also help build data capability across the organisation, empowering colleagues by promoting data literacy, providing tools and training, and fostering a collaborative, learning-focused culture within the Research, Data + Insight team.
As well as a competitive salary, you’ll enjoy a range of benefits including 30 days annual leave (plus bank holidays), membership of a health cash plan, employee assistance programme, cycle-to-work scheme, interest-free annual season Travelcard loan and pension scheme. This is a fantastic opportunity to join an organisation committed to being the driving force behind the transformation of lung health.
Location: Hybrid working between the Aldgate, London office and home
Salary: £34,000 - £38,000 per annum
Contract: Permanent and full-time
Closing date: 11.59pm Sunday 31 August 2025
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a hands-on, collaborative finance professional who enjoys working with purpose and autonomy? Momentum Children’s Charity is looking for a part-time Finance Manager to join our warm, ambitious team and oversee our day-to-day finances as we continue to grow.
You’ll maintain accurate records, manage income and expenditure across multiple platforms, support our Director of Finance and Operations with budget monitoring, and help ensure our processes are robust and efficient. This role is ideal for someone with experience in charity or SME finance who wants to balance meaningful work with flexible working.
We offer:
- £38,000–42,000 FTE depending on experience (pro rata for 25 hrs per week)
- Flexible hours and hybrid working
- A values-led, inclusive team culture
- A chance to make a genuine impact in a small, growing charity
- Role overview
-
Financial Management and Bookkeeping
- Maintain accurate financial records using QuickBooks Online.
- Ensure timely and accurate processing of all income and expenditure, including reconciliations of bank accounts, credit cards, petty cash, and restricted funds.
- Process sales invoices, accounts receivable, and income from multiple platforms (Stripe, GoCardless, PayPal, Fundraise Up, etc.).
- Manage accounts payable including invoice approval workflows, payment runs, and supplier records.
-
Reporting and Analysis
- Produce and circulate weekly budget holder reports, resolving any variances or queries.
- Support the Director of Finance and Operations with quarterly management accounts, budget monitoring, and preparation for year-end processes and audits.
- Assist with reconciliation of the balance sheet and profit and loss accounts, including prepayments, accruals, and deferred income.
-
Gift Aid and Compliance
- Submit Gift Aid claims to HMRC and ensure accurate record-keeping in line with charity policy.
- Maintain and update restricted income records and allocation files, ensuring compliance with donor restrictions.
- Ensure compliance with financial policies, procedures, and relevant legislation.
-
Team Collaboration and Stakeholder Engagement
- Act as the main finance contact across departments, supporting budget holders with financial queries.
- Provide finance induction and support to new starters.
- Support the Fundraising and Family Support teams on event finance (cash handling, floats, expense processing, reconciliation).
- Confidently communicate with internal and external stakeholders including budget holders, suppliers, and auditors.
-
Systems, Processes and Improvements
- Champion effective financial controls, help embed a culture of strong financial management, and continuously improve finance systems and processes.
- Ensure secure and well-organised storage of financial records, in line with retention policies.
- Support and supervise the Finance Assistant, including line management, development, and training as needed.
-
Other
- Provide ad hoc financial support to the Director of Finance and Operations.
- Be adaptable and open to change in line with the charity’s strategic growth and development plans.
We support families across SW London, Surrey and Sussex whose children are facing cancer or a life-challenging condition.
The client requests no contact from agencies or media sales.
We are delighted to be partnered with a large international Charity to support with the recruitment of an Assistant Financial Accountant. The role will be supporting with producing annual accounts for certain entities, as well as advising on VAT and tax compliance.
Key responsibilities of the role:
- Prepare the statutory accounts for the Trust to accurately reflect the year end position of the investments
- Act as point of contact for external audit and assist internal and external auditors as required to provide accurate information in a timely manner
- Provide financial support to all stakeholders within the Charity in treasury and tax services across the various entities
- Assist in the provision of a wide range of financial reporting, returns, analysis, and forecasts as required
- Manage banking administration including bank mandates for all banking institutions, ensuring the timely and accurate completion of all required tasks
- Assist in reviewing and updating the treasury policy annually where necessary to ensure it fully reflects current practice
- Develop and maintain collaborative operational day to day relationships with relevant key stakeholders
- Review rates of return from external sources and assist Financial Accountant and investment committee in its decision making
- Assist with the provision of a short, medium and long term investment model to support the best use of the Charities’ cash reserve
- Assist as required in other ad hoc work and projects undertaken by the team
Ideal candidate profile:
- Part Qualified Accountant (ACA/ACCA/CIMA)
- Demonstrable strong experience of working successfully in a similar tax & treasury role in a large and complex organisation
- Strong and up to date knowledge of taxation legislation (especially in relation to VAT)
- Good Excel capability with strong analytical skills with the ability to extract, manipulate, interrogate, and report on complex data to support decision making processes
Agency reference number: J90350
Location: South London
Duration: 9-month FTC with chance to extend
Pay rate: £37,000 - £43,000 per annum
Working hours: Full time
Working pattern: Hybrid (2 days per week in the office)
This vacancy will be actively shortlisted so early applications are encouraged to avoid missing out.
Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidate
An exciting opportunity has arisen for a Deputy House Manager/Deputy Clinical Lead to join our Nursing and Care Team. This role will require the successful candidate to support the House Manager in leading and managing a dedicated team of nurses and care staff, ensuring the delivery of high-quality care to children and young people.
Staff benefits include London weighting, shuttle bus, and more… Read more below
Role Requirements
You will play a vital role in coordinating care and supporting the management of the House, serving as a key contact for families and the multidisciplinary team. Collaborating with the House Manager and Placement Managers, you will help ensure that care is effectively planned, resourced, and delivered safely at all times.
You will support the house manager to ensure that the care on house or houses enables the children to access their education and/or rehabilitation sessions, clinics, and leisure activities in their timetable.
You will work as part of a leadership team comprising of a house manager, deputy house manager / deputy clinical lead and a clinical lead (per house) responsible for one or two houses within a rotational model. You will individually (not as a team) rotate at a house level on a twelve-monthly basis.
With experience of working in a complex environment, across a large and diverse workforce, you will be exceptionally organised with a high-level of attention to detail. You will naturally possess excellent inter-personal skills, and an ability to consult and positively engage with key stakeholders across the organisation.
Interview Date: To be confirmed.
Terms and Conditions
PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process.
Strictly no agencies, please.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
We are looking for an enthusiastic and proactive person to join our small yet ambitious fundraising and communications team at Cherry Trees as Fundraising Assistant. Whilst support and administration are at the heart of this role, you will play a key role in supporting the team across all fundraising areas and could be a great opportunity for someone looking to take their first steps into fundraising and/or administration. We are also committed to offering training/qualifications to support the individual in this role.
We’re looking for someone with great people skills, as well as drive, initiative and determination. You’ll be diligent with details and accuracy, and have a dynamic approach to your work. You will be a natural problem solver, always looking to improve upon current processes to improve on efficiency.
About Cherry Trees
Cherry Trees provides home from home care for children with complex disabilities and a meaningful break for their families across Surrey and the surrounding areas.
Key responsibilities
1. Fundraising
- To be the first point of contact for all fundraising enquiries that come in by telephone, email, post, and in person.
- Support the team by recording and sending fundraising materials to those raising money for us through events and challenge event.
- Ensure communications such as letters, certificates and emails are processed in an appropriate and timely manner.
- Provide support to the events, community, partnerships, and individual giving teams and their programmes of activity.
- To develop a good understanding of fundraising activity and to maintain the processes behind registration and online giving platforms such as JustGiving, Benevity, CAF, MuchLoved etc.
- Monitoring and replenishment of office supplies.
- Help to actively promote participation in our fundraising events and activities.
- When necessary, support the communications team with marketing, social media, mailing activity.
- Other general fundraising and administration duties, as and when required to ensure the smooth running of the department including assisting in other team projects when they arise.
- To represent Cherry Trees on occasion at community events or other activity, and being flexible and willing to travel and attend events outside normal office hours (time off in lieu given).
- Support volunteer recruitment and management.
2. Finance
- To ensure all donations/payments are processed and recorded on the fundraising database accurately and within the appropriate time frame, and supporters are thanked in a timely manner.
- To take donations over the phone or guide donors to make their donation online.
- To process the weekly fundraising income and financial reconciliation (training will be provided).
3. Stewardship
- Provide excellent support and stewardship to our supporters, challenge event participants, individual givers, community supporters and volunteers.
- Build, manage and maintain rewarding relationships with existing and new supporters and colleagues and teams across Cherry Trees with a ‘friendly-face’ approach.
4. Information Management and other
- Using the fundraising database (Donorfy) ensure all activity and correspondence is recorded accurately, as well as supporting our team’s financial processes and data export needs (training will be provided).
- Be responsible for ensuring all records are added/maintained/updated on the fundraising database, and ensuring all contact preferences such as unsubscribes are updated accurately and in a timely manner.
- To develop an in-depth knowledge of the database to be the go-to person, and identify opportunities to support your own activity and that of the team.
- Continuously aim to improve the efficiency of administration processes necessary for the smooth running of the fundraising department.
- Create/update how-to guides within your area of responsibility.
- GDPR compliance - ensure supporter data is handled in line with GDPR, maintaining accurate records, respecting communication preferences, and supporting data protection procedures.
- To undertake other reasonable activities as required by your line manager or the Head of Fundraising & Communications.
About You
- Understanding the value of our supporters: You will need to help build our relationships and processes to ensure we can make everyone feel as special as they are, whilst growing the number of people supporting us.
- Passionate about the charity sector: You are enthusiastic about the mission of Cherry Trees and committed to supporting families and children with complex disabilities.
- Strong organisational skills: You have a keen eye for detail and able to manage multiple tasks and priorities in a busy fundraising environment.
- Excellent communication skills: You are confident in both written and verbal communication, able to engage effectively with supporters, colleagues, and the wider community.
- Tech-aware: You are comfortable using databases, Microsoft programmes, and online giving platforms, with a willingness to learn new tools and software. Full training will be provided.
- Team player with initiative: You thrive in a collaborative setting but are also proactive and capable of working independently to drive our fundraising vision forward.
For the complete Job Description and Person Specification, please download a copy.
How to apply
Please submit a supporting statement no longer than one side of A4 and copy of your CV, candidates who do not supply a supporting statement cannot be considered.
Early applications are recommended as closing date could be brought forward, due to screening applications on an ongoing basis.
Closing date and selection process
Closing date for applications: 11:59pm, 31 August 2025
Applicant’s CVs will be reviewed, following which those selected to proceed to the next stage will complete a short application form and receive further information.
We help to keep families together by providing home from home care for children with complex disabilities and a meaningful break for the families.
The client requests no contact from agencies or media sales.
About Women in Prison
Women in Prison is a national, women-led, feminist organisation. We deliver front line support to women harmed by the criminal justice system, through our work in prisons, in the community and ‘through the prison gate’ as they resettle back into their communities. We also campaign for systems change that addresses the root causes of offending, reduces the harmful impact of prison, and creates workable, community-based alternatives to imprisonment.
Job Description:
Job Purpose:
The Fundraising Assistant will play a vital role in supporting the day-to-day operations of Women in Prison’s Fundraising Team. This role will focus on providing high-quality administrative and operational support, ensuring smooth and efficient team functioning. Working closely with the Director of Fundraising and other team members, the postholder will manage key administrative processes, coordinate internal systems, and assist with supporter care, events, and data handling.
This is an ideal role for someone with strong administrative experience who is highly organised, detail-oriented, and committed to social justice.
Key Responsibility Areas
- Administrative support
- Supporter stewardship
- Data information and management
- Research and reporting
- Financial Coordination
- General responsibilities
For full job description, please download the recruitment pack.
The client requests no contact from agencies or media sales.