Support Coordinator Jobs

Playground Coordinator - Wandsworth and Chelsea

Employer – Kids

Location – Kids Lady Allen Adventure Playground, Wandsworth Common, London SW11 1HT and on occasion, Chelsea Playground

Salary - £17,842.61 (£29,197 FTE)

Hours – 22 hours per week

The good stuff/benefits

• Join a company that truly cares about your wellbeing
• Enjoy an enviable annual leave package, starting at a generous 25 days and growing each year up to 30 days.
• Option to buy an additional 5 days holiday.
• Enjoy your entitlement to Bank Holidays.
• We've got your back with Maternity and Paternity Pay.
• Rest easy knowing you're covered with our Death in Service plan.
• Invest in your pension plan with the option to top it up knowing that Kids is also contributing 3%.
• Achieve work-life harmony with flexible hours tailored to your needs.
• Unlock exclusive discounts at hundreds of online retailers through our employee benefits portal.
• Reap the rewards with our enticing "Recommend a Friend" scheme.
• Access confidential support and expert guidance 24/7 through our Employee Assistance Programme, helping you navigate both personal and professional challenges.
• Take care of yourself with Company Sick Pay which you are entitled to from your first day.
• 5 days of paid family/carers leave.
• Salary sacrifice schemes available
• Develop your mentoring skills by either being a mentor or signing up for our mentoring programme.
• Expand your horizons with Kids’ online learning platforms, offering a wealth of professional courses for your personal and career development.
• Apprenticeship programmes available for employees
• Benefit from a colleague engagement programme enabling your voice to be heard.
• Lean on us during difficult times with Bereavement Leave.

As a Playground Coordinator you will be supporting disabled young people and their families by coordinating the delivery of an adventure play service at Lady Allen Playground. This is a great opportunity to develop your existing skills in a rewarding role and gain a strong sense of achievement. 

Working context: 

• You will be required to work variable/unsociable hours including evenings and Saturdays 
• Based on playground sites outside of regular office hours 
• You will be required to work from a second playground site (Chelsea Playground) on occasion 
• Managing a flexible workforce 

Key responsibilities: 

• To manage and supervise staff in the provision of the service 
• Brief staff effectively so they provide a positive play experience 
• Make sure there is a programme of activities that provide children with choices and opportunity for different play and social activities 
• Respond to and develop play episodes with children and other play practitioners  
• Take responsibility for providing 1-1 support for children with a range of disabilities 
• Keep written children records up to date and accurate 
• Demonstrate and record that children are involved in the development and planning of the playground 
• Effectively recruit and prepare play staff to undertake the requirements of the role 
• Co-ordinate and take management responsibilities for external visits and outings 
• To assist the Manager with the physical responsibilities of the playground including site inspections, maintenance, renewals and utilities.  
• To be aware of the budgets and the management of them 
• Make sure the playground meets regulatory requirements including Ofsted, H&S and Quality in Play.  
• Liaise on operational level with relevant Local Authority officers 
• Attend relevant regional and KIDs meetings 
• Participation in your own supervision and Continuing Professional Development 
• Within the post there is an agreed level of decision making responsibility in the delivery of the service especially in the absence of the Manager.  

To be able to carry out this role it is essential that you have the following characteristics: 

• Significant experience of working with disabled children in a play setting 
• Knowledge of disabilities/ impairments and impact on child and family members 
• Ability to engage and support children in a variety of play experiences without supervision 
• Experience of implementing an activity programme 
• Experience of coaching and mentoring sessional workers in areas of good practice 
• Understanding of current Safeguarding processes 
• Ability to work on your own and problem solve with little input from line managers 
• The capacity to undertake, when required, the range of management, development, administrative and liaison duties.  
• Good numeracy and literacy skills 
• Computer literate- good working knowledge of Microsoft office suite  
• Excellent range of communication skills with children, parents and other professionals.  

Personal Qualities:  

• You will have the ability to think on your feet and confidently use your initiative 
• Ability to calmly and efficiently problem solve 
• Strong organisational skills and the ability to prioritise and complete tasks across a range of disciplines 
• Energetic and willing to learn, grow and have fun 
• Creativity- in order to enhance and develop the service 
• Passionate about inclusive, adventurous play! 

This role is for 22 hours per week. It can be combined with our Young People's Wellbeing Co-ordinator role to create a 34 hour per week role. Please read through the job ad for both roles and indicate in your application if you would like to be considered for both. You only need to apply through one vacancy.

Overview of the Directorate

• The Education Department develops, resources, delivers and manages the ESU’s portfolio of education programmes. This portfolio encompasses teaching programmes, domestic and international competition(s), short- and long-term interventions in schools and external educational organisations, continual professional development opportunities for teachers, school membership, awards & scholarships, all of which are focused on giving young people the speaking & listening skills and the cross-cultural understanding they need to thrive.
   

Purpose of this role

• The main purpose of the role is to carry out and assist in the administration and day to day running of the ESU’s educational programmes, communicating with internal and external stakeholders, and managing delivery staff to ensure collective goals and objectives are reached

 Responsibilities and Expectations

 · Support with the smooth running and delivery of ESU Education’s domestic & international programmes as needed

· Be the first respondent to incoming calls and emails from educators, ESU partners and the general public, providing timely and professional responses to all enquiries

· Manage ESU spreadsheets and data across various Excel and our CRM system to ensure clean and accurate data collection and collation

· As needed, support with the development and improvement of education resources

· Liaise with the ESU’s Accounts Department regarding invoicing, delivery staff pay and expenses.

· Maintain accurate records of all bookings, delivery staff status, schools, public feedback and other relevant information.

· To support with delivery of workshops in schools, undertaking training to ensure delivery and teaching matches ESU standards

· Where appropriate source venues, confirm catering arrangements and other operational requirements regarding Education events.

· Assist the department in ad-hoc admin work as needed such as printing

· Participate in call-rounds as part of the department’s sales and onboarding efforts

· Co-ordinate the collection of process evaluation & impact data.

To work or travel over occasional evenings and weekends as directed by line manager, with time off in lieu.

· On occasion, support young people during workshops, residential programmes and competition events to ensure these key beneficiaries are supported throughout their engagement with the ESU.

Skills and Experience

Essential:

· An understanding of the nature and importance of the ESU’s charitable work within educational contexts and a strong commitment to increasing the impact of the organisation’s work.

· Experience in an administrative role.

· Experience delivering high quality customer service.

· Excellent verbal and written communication skills.

· Good interpersonal skills.

· Good time management and organisational skills.

· A can-do attitude with the ability to work well under pressure.

· A team-player who is also able to work independently whilst maintaining a high standard of work.

· Excellent data management skills and capability in Microsoft Office including Excel and PowerPoint.

Desirable:

· Experience of using Salesforce

· Teaching or workshop facilitation experience.

· Experience working with children and young people in any capacity.

· Experience delivering educational programmes or events internationally.

Generous Company Pension

28 days annual leave plus 8 days Bank Holiday (pro-rata)

Hybrid/Flexible Working options to support work life balance

Employee Assistance Programme

Access to Virtual GP Services 24/7

Group Life Assurance

Learning and development opportunities

Regular Staff Social Events

20% Discount at the neighbouring Chesterfield Hotel

Successful candidates will be invited to interview the week commencing 30th September.

About the Role:

The Assessment Coordinator is the conduit for young people to access the youth accommodation pathway in Greenwich.  As well as triage and intake, the role supports young people by navigating their journey either by facilitating their safe return home, or into longer term suitable supported accommodation.

You will provide specialist assessment and interventions for a designated caseload. You will provide mediation where needed and advise/ facilitate restorative work with the young person and their family. 

About you:

• You have two years’ experience of assessing the needs of young people in a residential/ accommodation setting. 
• Proven experience and skills in delivering casework and planned support for young people. 
• A strong understanding and practical knowledge relating to issues that typically disrupt progress in journeys towards independence.  E.g. mental health, substance use, self-harm, domestic violence, anger management etc 
• Evidence an ability to navigate between and across specialties whilst working with clients to create a multi-agency support plan. 
• The ability to work within systems and families, to enable young people (that can) to return home. 

About us:

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment. 

Join us in creating a brighter, more hopeful future for young people in need. Apply now to become a pivotal part of our dynamic Management Team. Together, we'll transform lives and build a stronger community. 

Important Info:

Closing Date: Sunday 29th September at midnight 

Interview Date: Monday 7th October at SHP Head Office 

This post will require an Enhanced DBS check to be processed for the successful applicant.

World Obesity Federation is seeking a Campaigns and Membership Coordinator to join their team. 

World Obesity Federation (WOF) is a worldwide federation with over 100 members and takes a holistic view of obesity from cause and prevention to treatment. WOF is a lead partner to global agencies on obesity, including WHO, and a member of the Global Obesity Coalition.

This position will lead on member communications and management, as well as the campaign management for World Obesity Day. Main responsibilities will include managing the day to day membership provision for the organisation, acting as Project Manager for World Obesity Day, leading on campaign resource development, liaising with members and chairing the Global Advisory Group.

The Campiagns and Membership Coordinator will join the Communications Team.

Desired skills and experience - experience of running campaigns (ideally health and/or charity related), experience of working within a membership organisation, understanding of working at a global level, additional languages.

Required - Excellent spoken communications and interpersonal skills, right to work in the UK and able to travel internationally.

First interview 1st October

Second interview with a presentation 3rd or 8th October

Praxis is a dynamic, award-winning human rights charity. We have 40 years of experience working with migrant communities in London. Our immigration advice service offers support to more than 2,000 people each year. Praxis provides a safe space and support through immigration advice and support to access services such as housing and health. We run peer support groups that build social networks and confidence. Together with people with lived experience, Praxis campaigns for a compassionate and humane immigration system where no one is discriminated against based on their immigration status, race, or class.

Praxis has recently significantly scaled up its campaigns and communications work. We are looking for a new Stories and Media Coordinator to join our Fundraising and Communications team, to help ensure that people with lived experience of the immigration system are the driving force of our dynamic communications work, whilst also building the organisation’s profile and amplifying our systems-change work.

You will play an integral role in the Fundraising and Communications team in an ambitious organisation.  

We are looking for the below skills and experience:

· Strong experience and understanding of working with experts by experience in communications, media and storytelling work, including excellent understanding of safeguarding and risk management;

· Significant experience of developing and maintaining good relationships with a range of journalists;

· A sharp understanding of what makes a strong story;

· Strong communication skills, both written and verbal;

· Ability to build relationships and rapport with a wide range of people.

See the Person Specification and Job Description for more detail. 

Our Attractive Benefits Package Includes 

· A 35-hour working week including flexible working hours (pro rata for part time posts)

· A hybrid work model 

· 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays) 

· Option to buy up to 3 days annual leave each year.

· 1-day additional birthday leave

· A defined contribution pension scheme 

· Our employee assistance programme offers counselling and support for you 24/7. 

· A season ticket loan to help you spread the cost of your commute. 

We are an equal opportunity employer and strongly encourage applications from those with lived experience of migration, and from diverse applicants regardless of age, disability, gender reassignment, marital/civil partnership status, race, religion or belief, sex, sexual orientation, or pregnancy/maternity leave status. 

Please see our website to find out more about our work.

For further details, please contact Josephine Whitaker-Yilmaz, our Policy and Public Affairs Manager.

To apply, send us your CV and cover letter demonstrating your capabilities in relation to each of the points of the person specification. Where relevant use your answers to illustrate how your competencies have helped you to achieve positive results. This will give you the best possible chance to be shortlisted. 

If you would like to speak to someone about any adjustments or have any questions you can email and we will be in touch with you to make the necessary arrangements.

Application deadline: Monday 30th September 2024 at midnight.  

Interviews will be held on Tuesday 15th October 2024.

ABOUT THE ROLE

We are seeking a Programmes Coordinator/Facilitator to join the Safe Ground team in HMP Lowdham Grange, Nottingham and take the lead in the effective setup, delivery, and evaluation of Safe Ground's programmes. The role involves delivering arts-based interventions aimed at supporting participants in their personal development, family relationships, and rehabilitation. You will be based at HMP Lowdham Grange, where you will develop collaborative partnerships with colleagues at the Visitors' Centre, as well as with key prison teams, wing staff, and, most importantly, the programme participants. 

SIG Safe Ground is a nationally recognised and award-winning arts organisation, specialising in the design and delivery of impactful, arts-based therapeutic group interventions. With nearly three decades of experience, we have established ourselves as leaders in transforming lives within both prison and community settings. Our evidence-based programs are known for their artistic high quality and adaptability, offering flexible delivery options and bespoke solutions tailored to the specific needs of each service.

You will be required to undertake additional training and vetting as per the requirements of the prison. 

Hours/Shift Pattern: 37.5 hours Monday to Friday 09:00 - 17:00, hours may vary dependent on needs of the service.

We are an inclusive employer, committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. 

SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience ; Naturally, we approach any emerging issues with empathy and sensitivity .

As an organisation, we’re proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles.

What we offer:

• 25 days annual leave, increasing with length of service
• Training and Development including access to courses, upskilling, and progression plans
• Employee Assistance Programme including counselling
• Reflect Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
• Life Assurance Scheme
• Cycle to work scheme
• Annual Staff Awards

If you have the passion, creativity, and tenacity to make a real difference to people’s lives, challenge stigma and make our communities safer, we would love to hear from you!

ABOUT YOU

We're looking for someone with a passion for arts-based interventions, you will see relationships as central to personal development and be creative in your approach to positively influence and persuade others. You will be able to use group work, arts, and drama techniques to support participants to rehearse new behaviours and experience alternative perspectives. You will have excellent communication skills, and support skills. 

What we are looking for:

• Background in arts education, dramatherapy, applied theatre or equivalent 
• Practical experience and/or knowledge on group work facilitation
• Experience of working with and engaging with diverse groups of people from varying backgrounds
• IT proficiency, able to learn new software. Confidence in Microsoft packages
• Resonance with Safe Ground and Social Interest Group values
• Understanding and/or experience working with therapeutic groupwork techniques, be able to deliver this to others
• Ability to follow organisational policies and process in line with external governance

What we would like, but not essential:

• Previous experience within a prison or other criminal justice setting and/or within a similar role
• Previous experience in a similar organisation/industry/role
• Understanding/experience working with therapeutic groupwork techniques
• Ability to positively persuade, empower, and influence others

OVERVIEW OF KEY RESPONSIBILITIES

• Create and deliver engaging high-quality programmes which support rehabilitation, reintegration, and reablement for participants within the prison at various stages of their personal journey.
• Coordinate all aspects of promotion, recruitment and evaluation of programmes.
• Develop content and deliver this to different learning needs and styles.
• Co-Facilitate workshops and activities to support rehabilitation, combining arts-based interventions with course delivery.
• Collect and manage feedback, using this to continuously improve content and programmes. 
• Support with all aspects of risk management, information management, and case recording as needed.
• Admin will vary.

Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position. 

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

ABOUT US

Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change

Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Are you ready to lead and develop this pioneering new project in partnership with the Office of Sussex Police & Crime Commissioner (OSPCC). Do you thrive on building trust and engagement with young people, school communities and families?

As the Breck Foundation's new Project Coordinator (Pan Sussex), with the support of the CEO, you will lead the initial project set up, the recruitment of schools and young people, followed by all training and coordination of the delivery.

The post holder will need to be based in Sussex, required to work from home permanently but willing and able to easily travel regularly to various locations across East and West Sussex, occasionally farther as necessary to fulfil the requirements of the role, to deliver aspects of the programme and to engage with other stakeholders and colleagues.

Breck Foundation 

Breck Foundation is a unique and dynamic organisation that makes a real difference. The charity was founded in 2014 in memory of Breck Bednar, a 14-year-old boy who was groomed and murdered by someone he met online. We inform, educate and campaign to help young people and the wider UK public reclaim the internet from those who seek to harm others through it. Our educational programmes reach thousands of students, parents and safeguarding professionals each year.

The Project

Over the last few years, the Breck Foundation worked closely with Volunteer Police Cadet Units in Surrey and Tower Hamlets to train cadets as ‘Breck Ambassadors’, equipping them with the training needed to talk in schools to their peers about staying safe online and the key signs of grooming.

We are proud to take this successful project further having secured funding with the Office of Sussex Police & Crime Commissioner (OSPCC) to recruit and train up to 30 ‘Youth Ambassadors’ (for online safety) in schools across Sussex. The Youth Ambassadors will learn how to tell Breck’s story and empower young people with the tools they need to stay safe online. Working closely with schools to enable the students to become Online Safety Ambassadors for their school community, advocate for their peers and to be a voice of expertise and counsel. You will work with schools and community groups to generate impact through Breck’s story (on online grooming) and other important topics related to children’s online safety.

This flagship project for the OSPCC will launch in April 2025 (Coordinator starts in January 2025) and run for at least 12 months, with potential funding up to three years. We hope it will set a precedent for others to follow our lead and develop similar programmes for young people across the UK.

To Apply:

Please attach your CV and personal statement, providing clear examples of how you meet the essential requirements of the job description - his is the section you will be scored. 

Closing date: Monday 7th October at 5:30pm

Interview date: From Tuesday 15th October 

Role: Service Coordinator - Advocacy Lead

Salary: £35,000 per annum (pro-rata) + £3333 London Allowance - £38,333 per annum, pro-rata

Location: Central London

Contract/Hours: Permanent, Part Time, 30 hours per week Monday to Friday 9am to 5pm.

Benefits:

• 29 days annual leave PLUS bank holidays, with up to 5 additional days for continuous service and option to buy or sell leave
• Gain professional qualifications and excellent training/development opportunities
• Flexible maternity, adoption, and paternity packages
• Pension with up to 7% employer contribution with included life assurance cover
• Staff discount portal and Blue Light Card eligibility with 15,000 national retailers discounts.

Vulnerable children in the UK need your help.

Wherever you work in the Action for Children family, you'll be helping to change the lives of the most vulnerable children in the UK. Last year, we helped more than 671,000 children and families across the UK. From direct work in communities to national campaigning, we are focused on making sure every child has a safe and happy childhood, and the foundations they need to thrive.

Why Action for Children?

Working here is more than a job. Everyone in the Action for Children family is passionate about protecting and supporting children. It's the sense of purpose that drives us every single day.

The London IV and Advocacy Service delivers Independent Visitors, Advocacy, Appropriate Adults in Age Assessments and Return Home Interviews for children in contact with Children's Social Service.

How you can create brighter futures

In this role, you will be leading a dynamic and diverse team of employed and freelance children Advocates and Volunteer Coordinators that frontline these services. With casework/advice work managerial experience and a strong understanding of the rights of Children in Need, Looked After Children and Care Leavers - including young refugees and children with disabilities -, and the children safeguarding framework, you will be responsible for the provision of inclusive services to the highest standard, both to children and commissioning bodies.

You will be a key player in delivering continuous services' improvement and innovation, within budget, as well as developing good partnership work with all stakeholders.

In this role, you will:

• Provide a high-quality Advocacy, Independent Visitors, Appropriate Adults and Return Home Interviews services to children and young people.
• Lead a team of Advocates and Volunteer Coordinators delivering services under the relevant National Standards and Guidance.
• Give advice on best practice and the rights of children in need, looked after children and care leavers.
• Collaborate with senior staff and managers to review and evaluate service provision, ensuring continued improvements, driving innovation and business development for an assigned area of work.
• Provide support to children, young people, and families by agreeing and applying interventions, liaising with other agencies and professionals.
• Participate, chair, facilitate and lead multiagency meetings.
• Nurture, develop and promote effective relationships and communication with colleagues, community organisations, partner agencies and other external agencies.

Let's talk about you

You will bring a dynamic approach to leading the Advocacy Service's growth and development, ensuring new approaches to the work are successfully implemented and securing the compliance with the relevant legal framework and applicable standards. You will also support the Independent Visitors Service, as needed, including by supervising volunteer coordinators, and providing cover for the service.

• Significant experience of working with children, young people and families in a multi-agency environment.
• Experience delivering services and promoting service improvement and innovation.
• The proven ability to lead by example with the completion of processes and procedures.
• Advanced experience of chairing, supporting, and contributing to service planning meetings.
• Experience of development and practice of community working, including influencing involvement.
• The ability to produce clear, concise written reports.
• Ability to prioritise workload to achieve and deliver within agreed timescales and within budget.
• Demonstrable experience, knowledge and understanding of childcare legislation and safeguarding requirements.

Please note we are unable to offer visa sponsorship for this role.

Talent Pool

We know talent when we see it. But sometimes we find the right person but not for the right job. We'd love to keep your details for when the right job comes up. Let us know if you'd rather we didn't.

Diversity, equality and inclusion

At Action for Children, we're dedicated to building a diverse, inclusive, and authentic workplace.
We actively encourage applications from Black, Asian & Minority Ethnic and disabled candidates as they are under-represented within Action for Children. We want to take deliberate and purposeful action to ensure equal opportunity to all groups in society and for Action for Children.

Don't meet every single requirement?

If you're excited about this role but your experience doesn't align perfectly with the job description, we'd love you to apply anyway. You might just be the perfect person for this role, or another role within the Action for Children family.

Our Activity Service 

The Activity Service is an important part of our organisation, delivering high quality activities to the older people of Merton. Our Activity team create and deliver a wide range of activities including a daily lunch club, crafting, poetry, singing and exercises at our centre in Mitcham and other locations across the borough of Merton.

The Activity service is busy and vibrant where no two days are the same, the service has over 10,000 attendees a year, taking part in over 700 activities and exercise classes. The service enables our community to live more healthily, happily and independently in later life. 

Age UK Merton is in its second year of a new 3-year Strategic Plan, which aims to increase outreach and engagement across the borough, and our activities programme is a very important part of that.

About the Role 

We are recruiting an Activity Coordinator to support the Activity Service Manager in the delivery and development of the Activity service. 

The Activities Coordinator will be a hands-on role, working with the team to deliver a wide range of activities both existing and new at our centre and across the borough of Merton.

The role will play a key part in organising the delivery of existing activities, ensuring they are delivered to an exceptional standard with the service users at the heart of the service. 

The role will on occasion deputise for the Activities Service manager, overseeing both the team and the delivery of activities. This role will play an important part to increase our outreach across Merton. 

About You 

You are an enthusiastic, motivated and organised person with excellent people skills who’s looking for a role where real impact is made on the lives of the people you are supporting. Your approach to problems is with a positive outlook and a can-do attitude, you are ready to get involved in the delivery of the service, leading by example and spending time connecting and supporting the clients who attend the activities. 

Experience of supporting older people in a health and social care function is not essential but desirable. What is important is your ability to work as part of a team but also using your initiative, being flexible and collaborative across the team at Age UK Merton. All our employees demonstrate our values of Quality, Integrity, Kindness, Inclusivity and Collaboration, and you will see this reflected throughout the people who make Age UK a wonderful place to work. 

Job Description 

We are an equal opportunities employer, aspiring to reflect the communities that we serve, and we welcome applications from people of all backgrounds and experiences. We value diversity and believe our differences enrich the services we provide to local older adults. They also help us as colleagues by encouraging us to challenge ourselves, learn, innovate, and adapt. 

Job title: Activity Coordinator 

Salary: £28,000 - £31,500 per year 

Hours: Full time 37.5 hours per week 

Responsible to: Activity Service Manager

Based at: Elmwood Centre in Mitcham and various locations across Merton. This role requires the delivery of activities in person at our centre. 

Contract: Permanent

Age UK Merton supports over 3,000 older people a year, our mission is to provide quality advice and services that meet the needs of older adults in Merton.

We have a comprehensive package of employee support, including a holistic approach to our employees’ health and wellbeing.

We offer:

25 days annual leave, plus bank holidays. In recognition of long service, this annual leave entitlement will increase to 27 days after 5 years’ continuous service, and to 30 days after 10 years’ continuous service.

Age UK Merton gifts an additional three days leave between Christmas and New Year.

Admittance to our employee benefit scheme Medicash- a suite of health and wellbeing support.

Enrolment into our pension scheme.

Key Result areas 

• Innovate, develop, and deliver a wide range of new and existing activities for service users. 

• Encourage clients to attend and participate in a range of activities

• Welcome all clients who attend the activity centre and enable them to engage in activities. 

• Deputizing for the Activity Centre Manager. 

• Create and collate feedback from service users. 

• Identify and develop existing volunteer roles within the Activity Service.

• Work collaboratively with other Age UK Merton Services and teams to provide help and advice to clients who are identified as needing additional support.

• Building strong collaborative relationships with external partners who deliver exercise classes. 

Organisation and Coordination of Activities 

• To organise the delivery of all activities and exercise classes in the centre. 

• To be actively involved in the ongoing development and design new activities held across the borough. 

• To support the planning and development of Age UK Merton’s quarterly activity guide to include all events at Age UK Merton. 

• To plan and coordinate the distribution of the activity guide across the borough. 

• To encourage the attendance of activities to new and existing clients. 

Volunteers 

• Working with the Volunteer Service identify and develop roles and responsibilities of volunteers who support the Activity team. 

• To coordinate and organise the team of volunteers who support the Activity service. 

Administrative Duties  

• Responsible for daily banking and reconciliation of cash for all activities. 

• Introduce new ways to pay for activities such as online bookings. 

• Take bookings for all activities and input details on to the CRM. 

• Answer telephone enquiries for the Activity centre. 

• Greet all clients and volunteers attending the Activity centre. 

Data Capture, Evaluation and Reporting.  

• Respond to feedback and suggestions from clients to develop activities. 

• Keep records up to date on the CRM for attendees of all activities. 

• Working with the Activity Service Manager to expand the delivery of activities into areas of the borough not currently served. 

• Working with the Activity Manager to develop client feedback opportunities. 

• Support the Activity Manager to identify and write up case studies for funding applications. 

• Use the CRM to run reports to support funding bids and reporting. 

General  

• Establish good working relationships with all relevant stakeholders and liaise as required Comply at all times with the policies and procedures of Age UK Merton. 

• Ensure that Age UK Merton’s Equal Opportunities policies, principles and practices are observed and implemented throughout service delivery. 

• Carry out any other relevant tasks as required, to ensure the effective development of the organisation and the delivery of its services, this may include supporting weekend and out of hours events for time off in lieu. 

• Attend staff meetings and personal supervision and appraisal meetings. 

• Be aware of own training needs and participate in training/education to improve performance considered relevant to the post and to achieve agreed targets. 

• Act as a representative of the values, beliefs and principles of AUKM at all times 

• Undertake any other duties that are requested and commensurate with the grade and remit of the post. 

Please inform us of any reasonable adjustments we can make to support you through our recruitment process.

The closing date for applications is 21st of October.  

Interviews will take place in our offices in Mitcham the week of the 28th of October. If you have not heard from us by this date, you can assume that you have not been shortlisted.

General information about Age UK Merton  

Age UK Merton is an independent charity operating within the national Age UK network to provide services for older adults in the London Borough of Merton. Our role is to ensure that older adults can easily access the support, services and care they need as they get older. 

Our Priorities 

We are passionate about making a difference to the lives of older people in Merton. Our Strategic Plan outlines our three key priorities to improve health and wellbeing by: 

1. Providing high quality advice and practical support 

1. Building social connection

1. Creating opportunities for lifelong active ageing 

Our Vision 

Supporting our community with opportunities to love later life 

Our Mission 

To provide quality advice and services that meet the needs of older adults in Merton 

Our Values 

We want to be known for: 

Inclusivity – A safe, inclusive place to be for all clients, volunteers and staff 

Collaboration – Working with partners across sectors to get the best outcomes for Merton’s older adults 

Integrity – Robust privacy and confidentiality procedures - trusted staff and volunteers

Kindness – A supportive, empathic place to work, volunteer or receive support 

Quality – Providing accredited, person-centred services, respected throughout the borough 

We are seeking an exceptional and experienced Operations Coordinator to work closely with the Chief Executive to lead and manage the operational growth of Black Minds Matter UK.

Operations Coordinator
Location: Flexible, must be able to work from our London office at least once a week and will be required to attend in person meetings and fundraising activities.
Salary: £32,000
Contract: Full time, 37.5hrs per week – permanent

This dynamic role is ideal for an experienced operations professional who can deliver strategic initiatives.

The Operations Coordinator will be responsible for implementing operational initiatives, working creatively to enhance efficiency and identify new opportunities. Reporting to the CEO, the Operations Coordinator will be a key member of Black Minds Matter UK’s team.

Key responsibilities and tasks of role:

• Develop and implement operational strategies aligned with organisational goals.
• Handling multiple email inboxes and correspondence.
• Scheduling meetings, appointments, and coordinating calendars across the departments.
• Managing files, records, and documentation for the operations team.
• Preparation of documentation within the HR scope, such as appraisals.
• Preparing reports, presentations, and other documents.
• Management of storage unit based in London and of inventory
• Managing Beacon inquiries, ensuring they are assigned to the appropriate person and responded to within our 48-hour response time.
• Managing recruitment and onboarding processes for all new recruits.
• Coordinate with the finance team to facilitate payments for vendors and sta requirements, such as purchasing work equipment and arranging travel accommodations if necessary.
• Foster relationships with external partners and service providers.
• Support CEO with diary and email management.
• Management of Health and Safety and Sta training.

Required skills and qualifications:

• Proven experience in the operations department or a similar role.
• Strong analytical and problem-solving skills.
• Excellent interpersonal skills.
• Knowledge of relevant industry standards and regulations including Health and Safety
• Ability to work under pressure and manage multiple projects simultaneously.

Our vision

A community of Black people, readily accessing mental health support, recovering fully from mental illness and thriving

Our Mission

We create and champion safe, and accessible mental health support with, and for the Black community.

Our Values

Community, Access, Safety, Healing and Change

Thank you for your interest in joining our team. We look forward to reviewing your application and discussing how your skills and passion can contribute to our mission of promoting mental well-being within the Black community.

Please note that the application deadline is Monday 14th October 2024.
We will review all applications and contact shortlisted candidates for further assessment and interviews.
Interviews: In-person in London- Monday 21st October 2024

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website where you can complete your application for this position.

You must have the right to work in the UK.

This post is subject to a Disclosure and Barring Service (DBS) check.

At Black Minds Matter UK, we are committed to fostering an inclusive and diverse work environment. We encourage applications from individuals of all backgrounds, particularly those from Black and minority ethnic communities.

No agencies please.

Do you want to help build a world where no one feels lonely or left behind?

Do you care deeply about the welfare and dignity of older or vulnerable adults?

Do you have experience in social care or working with people with a wide variety of needs and abilities?

If you answered yes to all of the above, this could be the role for you! We’re looking for a Neighbourhood Care & Phoneline Coordinator with experience and enthusiasm for older people to join a well-established and vital programme. The Neighbourhood Care & Phoneline Coordinator reports to the Senior Manager – Older Adults & Volunteering and works in a team alongside the Neighbourhood Care Coordinator and the Befriending & Volunteering Coordinator. This part-time post plays a vital role in supporting isolated older adults in the Bermondsey and Rotherhithe areas. If you are a good listener, compassionate, flexible and able to take initiative, this is a fantastic opportunity for you. What we do Time & Talents is a lively, busy community centre in the heart of Rotherhithe, London SE16. Set in a leafy heritage building, and ‘T&T2’, our second venue in Surrey Quays Shopping Centre, we offer something for everyone. With a history of 137 years of supporting people of all ages in Rotherhithe and Bermondsey, we bring people together for mutual support, fun and friendship, with a wide range of services and activities for older people and other adults, along with children and families’ programmes and a range of volunteering projects.

The role

In this role, your key responsibilities will include:

• Supporting older people aged 55+ in Bermondsey and Rotherhithe: providing strength-based assessments of individual needs and support to help reduce loneliness, improve health and wellbeing and increase older adult’s opportunities to connect to their local community.

• Delivering a shared phoneline and inbox offering signposting support to older adults.

About you

You are passionate about the power of community, and particularly volunteers, to connect and support people, and you like to work in collaboration with others. You are methodical with demonstrable experience in supporting older or vulnerable adults, particularly able to show experience in working with volunteers to meet the needs of the community. You’re flexible, accountable, take responsibility, are highly organised and skilled in multitasking and balancing priorities.

 About us

We are an energetic, experienced, and passionate team of 17, with a strong sense of shared purpose and a lively sense of humour. You’ll have the chance to make a big contribution to a growing, ambitious and innovative organisation which has doubled its reach and impact in recent years. This role is 26 hours per week, with flexibility for regular evening and occasional weekend working. Time & Talents is wholly committed to inclusion and diversity, and to building a culture and environment where everyone is appreciated for the unique person that they are. We actively encourage applications from a broad range of backgrounds and experiences.

If you would like an informal chat about the job, please email recruitment @ timeandtalents. org. uk with your phone number and a suitable time for us to call. The closing date is 09:00 Monday 30th September.

A Bit about Us:
WellChild, based in the centre of Cheltenham, is the national charity for seriously ill children and their families. We fund
programmes and services to make it possible for children and young people living with serious illness to be cared for at
home instead of hospital.

What we are looking for:
We are seeking an enthusiastic and well organised Family Engagement Coordinator to work within our Family Team. This
role will be working directly with charity beneficiaries - parents and carers of children with serious and complex health
needs. This is a diverse and interesting role that is central to the development and expansion of our WellChild Family
Tree service.

Purpose of the role:
The Family Engagement Coordinator is vital to the success of the WellChild Family Tree Network. This is a growing network
that exists to connect families across the UK caring for a child with serious and complex medical needs with each other
and with WellChild. Through its online Facebook forum, and programme of activities, events and communications, it
provides members with the opportunity to make friends, make memories and get support.

Working within the Family Team and as part of the wider Programmes team this role will report to the Family Programme
Manager and is central to the development and expansion of the WellChild Family Tree. Key to this role is taking ownership
of and delivering a well-defined WellChild Family Tree membership experience that attracts and engages families from
across the UK and includes the provision of high-quality content and regular communications.

For the full details of the role, further contact details for more information and the JD/PS please see the enclosed documents.

Whilst the closing date for applications is 9am 8th October 24 we will be reviewing applications as they come in so may close the role earlier than advertised if we recieve sufficient applications.

We look forward to receiving your application!

• Location: Hybrid - Minimum of three days a week in our Nottingham office.
• Salary: £25,000
• Permanent 35 hours per week x 52 weeks per year.

Join Headway as a Fundraising Coordinator and play a vital role in helping us improve life after brain injury. Be part of a passionate team, driving impactful fundraising events that support individuals, families, and communities across the UK. 

What you will do

• Build relationships with community fundraisers, providing advice and fundraising materials to include stewarding supporters from the beginning to end of their fundraising journey with us.
• Act as a primary contact, recognizing achievements and promoting stories to the communications team.
• Research and development of fundraising opportunities and activities that appeal to community audiences.
• Maintain our fundraising databases, track donations and collaborating with teams to meet financial targets.
• Delivering talks and attending community events and supporting local Headway charities and volunteer-led branches.

About you

We’re open-minded & welcome all applicants who believe they can succeed. Though ideally, you will:

• Have experience of working with community fundraisers
• Be able to manage multiple projects and stakeholders, working to deadlines
• Be able to work on your own inactive but also collaborate effectively within a team
• Actively research and build a pipeline of community fundraising activities that appeals to current and new audiences

About us

Headway - the brain injury association plays a pivotal role in supporting individuals and families affected by brain injuries. Our comprehensive services encompass rehabilitation, counselling, and practical assistance to help survivors regain independence and improve their quality of life.

Headway is at the forefront of raising awareness about the challenges faced by those with brain injuries and advocates for their rights, ensuring they receive the care and understanding they deserve. Through a combination of educational initiatives, community outreach, and personalised support, Headway strives to rebuild lives, offering a lifeline to those navigating the complexities of brain injury recovery.

Embark on a fulfilling career with Headway - the brain injury association and join our compassionate team and contribute to our mission of rebuilding lives after brain injury. Make a meaningful impact with Headway, where every role plays a crucial part in empowering those on the path to recovery.

Safeguarding

At Headway we are committed to the safeguarding and welfare of vulnerable adults. We expect all our staff and volunteers to share this commitment. We follow best practice as set out within the Care Act 2014. All successful applicants will be subject to safer recruiting procedures and will be required to complete mandatory pre-employment checks including a DBS check and two satisfactory references.

Equality, diversity and inclusion

We recognise, value and champion diversity and inclusion. We want to ensure are staff population reflect the diverse service users that we support. For us diversity and inclusion is about building happy teams, full of people that want to learn and be inspired by each other, by our different experiences and backgrounds. Inclusion means providing the people we recruit with opportunities and valuing everyone’s contributions and perspectives.

We are also committed to removing barriers for applicants with a disability during our recruitment process, upon appointment and as an employee.

AllChild is looking for a dynamic IT and Facilities Coordinator who possesses excellent organisational and communication skills.

As an IT and Facilities Coordinator, you will report to the Workspace Manager, providing comprehensive and generalist administrative support in facilities and IT management. You will provide event coordination and HR administration, ensuring productivity and efficiency. Engaging with multiple stakeholders, you will have the ability to manage multiple priorities and projects.

This is a hands-on operational role supporting our colleagues through many milestones in the employee lifecycle, from recruitment to onboarding and offboarding. You will play a key role in building a welcoming and inclusive AllChild culture.

Some of your duties will include:

• Coordinating the day-to-day operations of our office and dealing with vendors and contractors, as well as service providers.
• Being the first point of contact for our staff and our landlord and handling external queries via telephone and email.
• Managing IT provisions by purchasing equipment, managing inventories, signposting staff to our IT support company, and delivering onboarding and offboarding sessions.
• Supporting the Workspace Manager with event project management – whether meetings are onsite, offsite, remote, or in person.

For further information and to apply, please visit our website via the Apply button.

Closing date: Friday, 11 October 2024.