Support coordinator jobs

Location: Central London, hybrid (2 days per week in office, including Tuesday)
Contract: Temporary, 2 to 3 months
Hours: Full-time (35 hours per week)
Salary: £15.98 per hour (+ holiday) (circa £29,000 salaried equivalent)
Start Date: ASAP

Prospectus is proud to be supporting our client, a well established international charity, in their search for a temporary Supporter Engagement Coordinator to assist with supporter care. Please note this role will require a basic DBS check due to the management of children's data.

Responsibilities:

• Act as the first point of contact for supporters across phone, email, post and social channels
• Respond to enquiries, resolve complaints and provide high-quality supporter care
• Engage and inspire supporters to deepen their involvement with our work
• Support outbound communications, including thanking and stewarding fundraisers
• Maintain accurate supporter records on the CRM system and log all interactions
• Process requests for information and ensure materials are sent promptly
• Run reports to support supporter engagement and ensure donations are acknowledged
• Share supporter feedback to help improve services and organisational learning
• Work closely with internal teams and stakeholders to deliver a seamless supporter experience
• Identify ways to improve processes and contribute to continuous improvement

Requirements:

• Recent, relevant experience in a similar role in a not-for-profit organisation, with a good working knowledge of database and CRM systems
• Confidence handling enquiries and complaints with empathy and professionalism
• High level of organisation and attention to detail, with the ability to manage priorities and deadlines
• Excellent interpersonal and communication skills, with the ability to build strong internal and external stakeholder relationships
• Collaborative and proactive approach

CVs will be reviewed on a rolling basis so early applications are strongly encouraged to avoid missing out. If you're interested, please apply ASAP with your CV in Word format.

At Prospectus, we are committed to supporting you throughout your application journey. We welcome applicants from all backgrounds and do not discriminate based on age, gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.

Job title: Immediate Support Coordinator - Northwest Wales (preferred Welsh Speaker)

Reports to: Immediate Support and Debrief Manager

Salary: 

• Salary of £27,427 per annum, pro-rata for part time hours
• Actual salary for 22.5 hours is £16,456

Location: Remote work with travel in the region

Hours: Part-Time, 22.5 hours per week, over 3 days, Monday, Thursday and Friday.

Post No: 2WISCPT1

Objective:

2wish exists to provide support to anyone affected by the sudden and unexpected death of a child or young person aged 25 and under.

Aims:

• Ensure every Emergency Department and Critical Care unit has a suitable bereavement suite
• Ensure that bereavement boxes are available at each of these hospitals
• Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person
• Provide a professional counselling service and complementary therapies for those affected by the sudden death of a child or young person
• Provide support to individuals who witness the sudden death of a child or young person
• Provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person
• To advocate and campaign on behalf of suddenly bereaved families

2wish Cymru & 2wish:

2wish has been established since 2012 and has grown from strength to strength. During tis time, we have worked tirelessly to embed our service and ensure that the offer of support is made at the point of death. We offer an immediate, consistent, high-quality and compassionate service to all individuals affected by the sudden and unexpected death of a child or young person aged 25 and under in Wales and the bordering counties in England, including; Cheshire, Shropshire, Herefordshire, Worcestershire, Gloucestershire, Avon and Somerset, with the plan to continue to roll out support to the whole of England. We work in partnership with professionals who refer int the charity on behalf of families, so they don’t have to trawl through the internet for an organisation who may, or may not, be able to support. We provide immediate, and ongoing, support and are here for as long as our families need us.

Context of role:

2wish support anyone affected by the sudden and unexpected death of a child or young person aged 25 and under. We are an All-Wales and part England charity providing immediate casework support, as well as ongoing aftercare services including counselling, alternative therapies, play therapy, support groups, support events and a respite cottage.

The post holder will provide immediate and ongoing emotional and practical support to families affected by the sudden and unexpected death of their child or young adult.

Main duties:

Service:

• To initiate immediate support for a caseload of families whose children and young people aged 0-25 have died suddenly and unexpectedly across the region
• To contact all families within 24-48 hours of the referrals by telephone
• Complete an initial assessment of families' needs to identify and plan the support as required in line with safeguarding and risk reduction
• Offer emotional support and advice to a case load of families through home visits and ongoing weekly telephone calls
• To liaise with the Counselling Support and Outreach Coordinator, who is responsible for organising formal support such as counselling, complementary therapy or play therapy, subject to consent from the bereaved individual
• To work with hospital staff, GP’s, police officers, coroner offices, mental health teams and other healthcare professionals to raise awareness of and promote referrals into the charity
• To liaise with other professionals working alongside the family to provide a holistic and multi-agency approach to support
• Attend relevant forums within the area
• To deliver awareness training in hospitals and other healthcare settings, schools and workplaces on the use of the bereavement boxes, referring into the charity and bereavement awareness
• To monitor the use of the memory boxes and ensure families have been offered a memory box
• To work with hospital trusts to establish and maintain the upkeep of suitable bereavement suites for bereaved individuals to use as required
• Facilitate debriefs within professional settings following a traumatic or sudden death of a child or young person
• To submit monthly/quarterly/annual reports to Bereavement Services Manager as required
• To signpost and/or refer to other agencies as required that can provide support as needed
• Cover members of the support team for annual leave and/or sickness

General:

• To be responsible for organising own work agenda, time management and administration
• To show respect and sensitivity for the cultural and religious beliefs of families
• To undertake learning opportunities and seek them out for the team
• To adhere to all company policies and procedures including Safeguarding, Confidentiality, Health and Safety and Lone Working; and to be proactive in implementing new safe working practices as appropriate
• To attend weekend and evening community events in support of the charity as necessary
• Participate as and when required in team meetings and one-to-one meetings, and undertake, as appropriate, courses/training/other developmental activities, which is relevant to the role
• Contribute on the social media platforms maintained by 2wish

It is the nature of the work that tasks and responsibilities are in many circumstances unpredictable and varied. All employees are therefore expected to work in a flexible way and tasks, which are not specifically covered in their job description may have to be undertaken.

You will be subject to performance review, which will incorporate a review of the above duties and performance over the period.

This role is subject to a DBS check.

What we do for you:

Contract type: Permanent

Hours: Normal office hours are 9am - 5pm, although alternative hours may be worked with line manager agreement. Work outside office hours may sometimes be necessary and will be compensated for by time off in lieu.

Annual leave: 28 days plus bank holidays. Annual leave steadily increases after five years of service. Annual leave and statutory holidays are calculated on a pro rata basis where applicable.

Pension: 2wish operate a contributory pension scheme. 2wish will auto-enrol you into the scheme in accordance with it's auto-enrolment obligations. Full details of the scheme will be provided to you once you are enrolled, including the minimum level of contributions that you will be required to make during your membership (current contributions - employer 3% and employee 5%).

Mileage: A fixed rate allowance is payable for agreed mileage undertaken on 2wish business in a private vehicle, over and above your usual journey to your workplace/s.

Location: 2wish currently offers a form of hybrid working and this will continue for the foreseeable future. This post is home based with travel across the region you are covering.

Additional benefits for our employees:

• An 'Employee Assistance Programme, ' including wellbeing support
• Free parking on 2wish premises
• Free branded 2wish clothing
• An extra annual leave day on your birthday
• Incremental increase in holiday entitlement based on length of service
• Paid sick leave
• Discounts for personal purchases on 2wish Merchandise
• Discounted tickets to UK 2wish events for staff and family
• Extra holiday entitlement when taking part in 2wish overseas events
• Company mobile phone for performance of duties
• Tools/equipment required for the performance of duties
• Reimbursement of work expenses
• Bright Exchange employee discounts
• Auto-enrolment into company contributory pension scheme after 3 months service

How to apply:

Please return a CV and covering letter, or a CV and two-minute video, by email.

Closing date: Friday 10th July 2026

We reserve the right to close this vacancy early if we receive sufficient applications for the role.

Therefore, if you are interested, please submit your application as early as possible. Only those applicants that have been shortlisted will be contacted for an interview.

Job title: Immediate Support Coordinator - Dorset, Wiltshire, Hampshire and Isle of Wight

Reports to: Immediate Support and Debrief Manager

Salary: Salary of £27,427 per annum

Location: Remote work with significant travel in the region

Hours: Fulltime, 37.5 hours a week

Post No: 2WISCFT1

Objective:

2wish exists to provide support to anyone affected by the sudden and unexpected death of a child or young person aged 25 and under.

Aims:

• Ensure every Emergency Department and Critical Care unit has a suitable bereavement suite
• Ensure that bereavement boxes are available at each of these hospitals
• Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person
• Provide a professional counselling service and complementary therapies for those affected by the sudden death of a child or young person
• Provide support to individuals who witness the sudden death of a child or young person
• Provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person
• To advocate and campaign on behalf of suddenly bereaved families

2wish Cymru & 2wish:

2wish has been established since 2012 and has grown from strength to strength. During this time, we have worked tirelessly to embed our service and ensure that the offer of support is made at the point of death. We offer an immediate, consistent, high-quality and compassionate service to all individuals affected by the sudden and unexpected death of a child or young person aged 25 and under in Wales and the bordering counties in England, including; Cheshire, Shropshire, Herefordshire, Worcestershire, Gloucestershire, Avon and Somerset, with the plan to continue to roll out support to the whole of England. We work in partnership with professionals who refer int the charity on behalf of families, so they don’t have to trawl through the internet for an organisation who may, or may not, be able to support. We provide immediate, and ongoing, support and are here for as long as our families need us.

Context of role:

2wish support anyone affected by the sudden and unexpected death of a child or young person aged 25 and under. We are an All-Wales and part England charity providing immediate casework support, as well as ongoing aftercare services including counselling, alternative therapies, play therapy, support groups, support events and a respite cottage.

The post holder will provide immediate and ongoing emotional and practical support to families affected by the sudden and unexpected death of their child or young adult.

Main duties:

Service:

• To initiate immediate support for a caseload of families whose children and young people aged 0-25 have died suddenly and unexpectedly across the region
• To contact all families within 24-48 hours of the referrals by telephone
• Complete an initial assessment of families' needs to identify and plan the support as required in line with safeguarding and risk reduction
• Offer emotional support and advice to a case load of families through home visits and ongoing weekly telephone calls
• To liaise with the Counselling Support and Outreach Coordinator, who is responsible for organising formal support such as counselling, complementary therapy or play therapy, subject to consent from the bereaved individual
• To work with hospital staff, GP’s, police officers, coroner offices, mental health teams and other healthcare professionals to raise awareness of and promote referrals into the charity
• To liaise with other professionals working alongside the family to provide a holistic and multi-agencynapproach to support
• Attend relevant forums within the area
• To deliver awareness training in hospitals and other healthcare settings, schools and workplaces on the use of the bereavement boxes, referring into the charity and bereavement awareness
• To monitor the use of the memory boxes and ensure families have been offered a memory box
• To work with hospital trusts to establish and maintain the upkeep of suitable bereavement suites for bereaved individuals to use as required
• Facilitate debriefs within professional settings following a traumatic or sudden death of a child or young person
• To submit monthly/quarterly/annual reports to Bereavement Services Manager as required
• To signpost and/or refer to other agencies as required that can provide support as needed
• Cover members of the support team for annual leave and/or sickness

General:

• To be responsible for organising own work agenda, time management and administration
• To show respect and sensitivity for the cultural and religious beliefs of families
• To undertake learning opportunities and seek them out for the team
• To adhere to all company policies and procedures including Safeguarding, Confidentiality, Health and Safety and Lone Working; and to be proactive in implementing new safe working practices as appropriate
• To attend weekend and evening community events in support of the charity as necessary
• Participate as and when required in team meetings and one-to-one meetings, and undertake, as appropriate, courses/training/other developmental activities, which is relevant to the role
• Contribute on the social media platforms maintained by 2wish

It is the nature of the work that tasks and responsibilities are in many circumstances unpredictable and varied. All employees are therefore expected to work in a flexible way and tasks, which are not specifically covered in their job description may have to be undertaken.

You will be subject to performance review, which will incorporate a review of the above duties and performance over the period.

This role is subject to a DBS check.

What we do for you:

Contract type: Permanent

Hours: Normal office hours are 9am - 5pm, although alternative hours may be worked with line manager agreement. Work outside office hours may sometimes be necessary and will be compensated for by time off in lieu.

Annual leave: 28 days plus bank holidays. Annual leave steadily increases after five years of service. Annual leave and statutory holidays are calculated on a pro rata basis where applicable.

Pension: 2wish operate a contributory pension scheme. 2wish will auto-enrol you into the scheme in accordance with it's auto-enrolment obligations. Full details of the scheme will be provided to you once you are enrolled, including the minimum level of contributions that you will be required to make during your membership (current contributions - employer 3% and employee 5%).

Mileage: A fixed rate allowance is payable for agreed mileage undertaken on 2wish business in a private vehicle, over and above your usual journey to your workplace/s.

Location: 2wish currently offers a form of hybrid working and this will continue for the foreseeable future. This post is home based with travel across the region you are covering.

Additional benefits for our employees:

• An 'Employee Assistance Programme, ' including wellbeing support
• Free parking on 2wish premises
• Free branded 2wish clothing
• An extra annual leave day on your birthday
• Incremental increase in holiday entitlement based on length of service
• Paid sick leave
• Discounts for personal purchases on 2wish Merchandise
• Discounted tickets to UK 2wish events for staff and family
• Extra holiday entitlement when taking part in 2wish overseas events
• Company mobile phone for performance of duties
• Tools/equipment required for the performance of duties
• Reimbursement of work expenses
• Bright Exchange employee discounts
• Auto-enrolment into company contributory pension scheme after 3 months service

How to apply:

Please return a CV and covering letter, or a CV and two-minute video, by email.

Closing date: Friday 10th July 2026

We reserve the right to close this vacancy early if we receive sufficient applications for the role.

Therefore, if you are interested, please submit your application as early as possible. Only those applicants that have been shortlisted will be contacted for an interview.

Every day, unpaid carers across Reading help loved ones cope with illness, disability and later life challenges – often with little support for themselves. In this role, you'll help ensure they can access the advice, information and practical support they need to continue caring with confidence.

As our Carers Support, Advice and Information Coordinator, you will play a key role in delivering a vital service on behalf of Reading Borough Council, helping carers access the support they need while ensuring Age UK Reading continues to provide a high-quality, responsive and impactful service. You will work as a member of the Carer's Partnership alongside 3 other local charities. Providing information and guidance, coordinating carers' assessments, running a support group and helping to identify people who may not yet recognise themselves as carers. Combining compassion, organisation and problem-solving skills, you will make a meaningful difference to the lives of local carers while helping to strengthen support for carers across Reading.

Support people. Strengthen communities. Help prevent suicide.

Every week, someone reaches out to Hector's House because they are experiencing emotional distress, worried about someone they love, or trying to make sense of a suicide loss.

The response they receive can make all the difference.

We are looking for a compassionate, organised and proactive Support Coordinator to join our small but ambitious team and help us reach more people across Hertfordshire, Bedfordshire and Buckinghamshire.

This is a role where your work will have a direct and visible impact. You might be supporting someone experiencing emotional distress, helping coordinate a support group, assisting people to access the right help, or contributing to community activities that increase awareness and understanding of suicide prevention.

About Hector's House

Hector's House was founded in 2016 by the family and friends of Hector Stringer, who died by suicide aged 18.

Today, we are a trusted local charity dedicated to preventing suicide and supporting people affected by suicide across Hertfordshire, Bedfordshire and Buckinghamshire

Everything we do is rooted in our local communities. We are supported by local people, businesses, schools, community groups and volunteers who share our belief that suicide is preventable and that nobody should face difficult times alone.

Last year we reached more than 2,500 people through our awareness, education and support services.

At the heart of everything we do is a simple message: there is hope.

The Role

Working closely with our Support Lead, you will play a central role in delivering support to people experiencing emotional distress, those at risk of suicide, and people affected by suicide.

You will help coordinate and deliver one-to-one and group support, respond to enquiries, maintain accurate records, liaise with partner organisations, and contribute to the continued development of our services.

As a new role within the charity, this is an opportunity to help shape how support is delivered in the future.

About Working Here

We're a small team by design, which means everyone has a voice and everyone contributes. We work collaboratively, support one another and share a commitment to making the greatest possible difference for the people and communities we serve.

You'll have the opportunity to take ownership, contribute ideas, develop new approaches and help shape the future of our services.

Who We're Looking For

We're looking for someone who:

• Has experience supporting people who may be distressed, vulnerable or facing difficult circumstances.
• Communicates with warmth, empathy and professionalism.
• Can remain calm when situations are challenging.
• Understands the importance of safeguarding, confidentiality and professional boundaries.
• Is organised and able to manage multiple priorities.
• Can work independently while also being part of a close-knit team.
• Shares our values and commitment to supporting local communities.

Experience in suicide prevention, crisis support or the voluntary sector would be welcomed, but is not essential.

This is a hybrid role, by which we mean that whilst you will be home-based, we meet regularly as a team face to face in and around the Tring area, and our education and support work is often face to face in the same area, and several times in a week.

Why Join Us?

This is an opportunity to:

• Make a genuine difference to people's lives every day.
• Join a respected and growing local charity.
• Work in a supportive, passionate and ambitious team.
• Help shape and develop a growing service.
• Build strong relationships across local communities.
• Develop your skills and experience in suicide prevention and mental health support.

If you're looking for a role where you can make a meaningful difference in your local communities, work alongside passionate colleagues and help shape the future of an ambitious organisation, we'd love to hear from you.

Apply with a full CV and a covering letter of no more than 2 sides, which outlines your motivation for applying and how your experience and skills fit with the details laid out in the attached role profile and person specification.

For an informal discussion about the role, please get in touch with us via the details in the attached job description and person specification.

Appointment will be subject to satisfactory references and an enhanced DBS check.  

For over 60 years the National Children’s Bureau (NCB) has been building a better childhood for all.

Project Support Co-ordinator
Contract: Permanent
Work Pattern: Part Time, 28 hours per week (0.8 FTE)
Salary: £28,952 per annum FTE (£23,161 per annum for 28 hours per week)
Location: London/ Northern Ireland/Devon/Sheffield/Remote within the UK  
NCB promotes a hybrid, flexible way of working with 2 days working in the office if based in London.

The Vacancy

This is an exciting opportunity within the newly formed Centralised functions at NCB supporting the Project Support, Events or Business Support teams.

The post holders will support the organisation’s portfolio of projects and/or complex learning event delivery of online and in-person workshops and conferences for the team they are working in, working closely with peers to provide coherent, consistent support to delivery teams. They will ensure that projects and events are well managed and delivered in line with internal processes and systems whilst balancing business needs achieving contracted requirements and targets.

The post holders will act as peripatetic support across projects, events and the wider business to deliver business objectives, including the administration of contracting processes, event hosting and logistics and business support administration as necessary.

This will include oversight and management of people, tasks and activities according to business need, and supporting teams and directorates.

Knowledge of budget management, risk mitigation and financial acumen is necessary to ensure efficient and sustainable operations.

The post holders will also work closely together drive a culture of continuous improvement informed by systems and data to optimise processes, enhance customer experience and improve delivery performance over time.

About NCB

For more than 60 years, the National Children’s Bureau has championed the rights and amplified the voice of children and young people in the UK. We interrogate policy and uncover evidence, blending in lived and learnt experience to shape future legislation and develop more effective ways of supporting children and families.

Bringing people and organisations together is fundamental to how we improve the systems that babies, children, young people and their families rely on to thrive. We push boundaries, even looking beyond childhood itself to consider transitions into adulthood and the impact of childhood issues on an entire lifespan. We are united for better childhoods and brighter futures.

The Benefits

• 30 Days Annual Leave
• Generous Pension Scheme
• Cycle to work scheme
• Flexible Working
• Winter Holiday Closure & Break
• Employee Assistance Programme

Closing date: 8am, Wednesday 8th July 2026
Please note that we reserve the right to close this vacancy early should we receive a high volume of applications. We encourage interested candidates to submit their applications as soon as possible

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are actively seeking to broaden the diversity of our staff group and warmly welcome applications from candidates underrepresented in the charity sector, including those from Black and Global Majority communities, disabled people, LGBTQ+ individuals, and people with lived experience of the issues NCB works on.

No agencies please.

Safe Haven Sussex CIC is a non-profit community interest company that provides accommodation and support for vulnerable adults who were homeless or vulnerably housed. Safe Haven Sussex has 42 houses across the city, ranging from 3-8 bedrooms with shared communal facilities.

The role of the Support Coordinator is to provide floating support to our residents who are individuals deemed a low risk to themselves or others. The aim is to enable and encourage our residents to achieve their goals and gain the skills necessary to move on to live independently in the future.

Driving Licence Essential with Use of Car.

Full Specifications are available on request, however a summary of responsibilities are:

• Manage a caseload of approximately 20 service users, providing consistent and tailored support.
• Conduct thorough risk assessments and develop effective, individualised support plans.
• Maintain accurate, up-to-date records in line with organisational and regulatory standards.
• Address each service user’s needs holistically and signposting to relevant services, considering their physical, emotional, and social well-being.
• Develop personalised support plans that reflect the goals and preferences of each individual.
• Encourage and support service users in engaging with appropriate community services to aid recovery, personal development and build independence.
• Assist service users in creating budget plans.
• Collaborate with internal teams and external partners to connect service users with the most relevant services.
• Support individuals to attend appointments.
• Facilitate one-to-one weekly key work sessions and group activities, setting clear agendas and measurable outcomes.

A full driving license, use of a vehicle and business insurance for the vehicle is essential for the role.

Job Type: Full-time, Permanent.
Schedule: Monday - Friday (9am-5pm).

Benefits:

• Possible early finish on Fridays
• 25 days annual leave, plus bank holidays.
• Employee Assistance Programme (EAP) - incudes access to short term counselling and wellbeing support.
• Monthly wellbeing activities - such as badminton and bowling.
• Annual work and play away days.
• Office closed on bank holidays.
• Regular reflective practice sessions - dedicated time for staff to process experiences, share learning and support personal and professional growth.
• Refreshments.
• Training and development opportunities.
• Casual dress
• Company events
• Company pension
• Cycle to work scheme
• Discounted or free food
• Free or subsidised travel
• Health & wellbeing programme

Education:

• A-Level or equivalent (preferred)

Licence/Certification:

• Driving Licence and use of a car (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person

Support Coordinator

We are looking for an innovative, passionate and professional individual with excellent communication and organisational skills to join our Stroke Recovery Service in Sheffield.

This is an exciting opportunity to work with stroke survivors and their families to provide support following a stroke.

Position: 000016 Stroke Association Support Coordinator

Location: Home-based Sheffield. However, extensive travel across the region will be required as part of this role (including team meetings and other work related meetings)

Hours: Full-time, 35 hours per week

Salary: Circa £28,300 per annum

Contract: Fixed-term. Our services are contracted, we currently have funding until 31 March 2027

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Health Cash Plan, flexible working opportunities available.

Closing Date: 12 July

Interview Date: 27 & 28 July. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

Reporting to the Service Delivery Coach, the Stroke Support Coordinator will deliver high-quality, person-centred support to stroke survivors and their carers/family members across Sheffield.

You will have the ability to support stroke survivors to identify their goals. Using strong assessment skills and a person-centred approach enabling them to maximise their recovery and improve communication.

Key responsibilities will include:

· Supporting newly diagnosed stroke survivors and their carers from hospital discharge into the community.

· Supporting a diverse caseload including anyone experiencing communication or cognitive difficulties

· Providing support via a combination of face-to-face visits, telephone calls, emails or letters and digital methods (such as video calls).

· Using a person-centred and person first approach to provide specific, tailored information, advice and support to stroke survivors and their carers.

· Empowering stroke survivors to make informed lifestyle changes which will help them to live life well after stroke.

· Working with other health and social care professionals across the stroke pathway to ensure high quality support.

· Working from home but as part of a team of coordinators.

· Delivering stroke support groups in the area.

· Visiting stroke survivors in hospital to introduce the Stroke Recovery Service and provide information and support.

About You

You will have:

· Experience working with people within a health and/or social care profession or other caring capacity.

· Experience of maintaining accurate records using IT skills and database systems.

· Effective caseload management and organisational skills.

· Excellent interpersonal skills to work with a diverse range of people.

· Experience designing and facilitating groups.

· A flexible working approach, being able to work independently and use initiative.

This role requires extensive travel across the service area to visit people at home, in hospital and community settings as well as running groups across Sheffield and also travel further afield for team and Locality meetings. Candidates must be able to demonstrate how they can meet this requirement of the role.

To fulfil the role you must be resident in the UK and have the right to work in the UK.

Applications

You will be asked to submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role.

You will be able to view the role profile when you apply.

Stroke Association

Finding strength through support

The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of our supporters and donors that we can provide vital support. 

Stroke Association is driven by our ambition to improve the lives of everyone affected by stroke. This means we’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by Our approach to solving inequity in stroke, we are prioritising listening to, and learning from, lived experience across our charity.

We are working to improve the representation of this lived experience at all levels within the Stroke Association and we are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how we work.

We are a Disability Confident employer, and we are making great progress focusing on flexible working, reasonable adjustments and access to work. Our charity has a variety of staff network groups and we're committed to continuously improving our diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service.

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

Support Coordinator

This is an exciting opportunity to work with stroke survivors and their families to support them following stroke.

We’re looking for an innovative, passionate and professional individual with excellent communication and organisational skills to join our Stroke Recovery Service based in the North Lincolnshire area.

Position: 000014 Stroke Association Support Coordinator

Location: Home-based, North Lincolnshire. However, extensive travel across the region will be required as part of this role (this will include regular home visits, and may include team meetings or other work-related meetings)

Hours: Part-time, 21 hours per week

Salary: Circa £17,000 per annum (FTE circa £28,300 per annum)

Contract: Our services are contracted, we currently have funding until 31 March 2028. 

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Health Cash Plan, flexible working opportunities available.

Closing Date: 12 July 2026

Interview Date: 21 and 22 July 2026. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes.

Reporting to the Stroke Association Service Delivery Coach, the Stroke Association Support Coordinator will:

· Making introductory calls to stroke survivors and carers, identify their needs and their desired support pathway through the service.

· Delivering an effective service in line with our case management principles ensuring that confidential and accurate records are kept on our CRM database.

· Organise and deliver community engagement activities such as awareness events and service presentations to promote the service and raise awareness of stroke and its risk factors

· Provide personalised information, advice and support using a person-centred approach through a variety of contact methods including home visits.

· Working collaboratively with other professionals and organisations involved in the care of stroke survivors and carers to ensure the best possible support is provided throughout the stroke pathway.

About You

The post holder will have experience/background in:

· Providing person centred support.

· Working to improve outcomes for individuals/communities

· Using technology and IT systems to support your work and keep timely, accurate records.

· Working collaboratively with other professionals in a variety of settings.

· Deliverig presentations and organising local events

This role requires extensive travel across a large geographical locality to visit people at home and in community settings and also travel further afield for team and Locality meetings. Candidates must be able to demonstrate how they can meet this requirement of the role.

To fulfil the role you must be resident in the UK and have the right to work in the UK.

Applications

You will be asked to submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role.

You will be able to view the role profile when you apply.

Stroke Association

Finding strength through support

The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of our supporters and donors that we can provide vital support. 

Stroke Association is driven by our ambition to improve the lives of everyone affected by stroke. This means we’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by Our approach to solving inequity in stroke, we are prioritising listening to, and learning from, lived experience across our charity.

We are working to improve the representation of this lived experience at all levels within the Stroke Association and we are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how we work.

We are a Disability Confident employer, and we are making great progress focusing on flexible working, reasonable adjustments and access to work. Our charity has a variety of staff network groups and we're committed to continuously improving our diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service.

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

Support Coordinator

This is an exciting opportunity to join our team in South Warwickshire. 

We’re looking for enthusiastic, motivated and well organised individuals to join us in delivering a comprehensive Stroke Recovery Service across the region.

Position: 000013 Stroke Association Support Coordinator

Location: Home-based, South Warwickshire, including Rugby. However, extensive travel across the region will be required as part of this role (will include team meetings and other work-related meetings)

Hours: Part-time, 21 hours per week

Salary: Circa £17,000 per annum (FTE circa £28,300 per annum)

Contract: Our services are contracted, we currently have funding until 31 March 2027. 

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Health Cash Plan, flexible working opportunities available.

Closing Date: 12 July 2026

Interview Date: 27 or 30 July 2026. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

Reporting to the Stroke Association Service Delivery Coach, the coordinator will work with the local Health and Social Care services to receive referrals and support stroke survivors and their carers. As a coordinator you will provide personalised information, advice and support with regular reviews throughout.

Key responsibilities will include:

· Working with the local Health and Social services to receive referrals to support stroke survivors and their careers.

· Providing personalised information, advice and support to address any needs identified.

· Completing Needs Assessments with stroke survivors and supporting them to develop a stroke recovery plan.

· Providing regular reviews to support people in establishing and achieving their own personal goals.

About You

You will:

· Have a background in a caring and/or charity profession supporting people with disabilities.

· Be able to demonstrate previous experience of working collaboratively with other organisations to achieve joint ambitions.

· Have experience of working with people who may have additional communication support needs.

· Be proficient in using Microsoft applications, including Word and Excel and experience using IT systems to record and maintain beneficiary data.

This role requires extensive travel across a large geographical locality to visit people at home and in community settings.  Candidates must be able to demonstrate how they can meet this requirement of the role.

To fulfil the role you must be resident in the UK and have the right to work in the UK.

Applications

You will be asked to submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role.

You will be able to view the role profile when you apply.

Stroke Association

Finding strength through support

The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of our supporters and donors that we can provide vital support. 

Stroke Association is driven by our ambition to improve the lives of everyone affected by stroke. This means we’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by Our approach to solving inequity in stroke, we are prioritising listening to, and learning from, lived experience across our charity.

We are working to improve the representation of this lived experience at all levels within the Stroke Association and we are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how we work.

We are a Disability Confident employer, and we are making great progress focusing on flexible working, reasonable adjustments and access to work. Our charity has a variety of staff network groups and we're committed to continuously improving our diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service.

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

Location: Remote (based in England, Scotland and Wales with occasional travel).

Salary: £25,360 - £28,665 pro rata (£20,288 - £22,932 actual)

Hours of work: 28 hours a week (4 days)

Contract type: Permanent

Why work for Kids Matter?

• Generous annual leave – 25 days (plus bank holidays) per year pro rata, with time off between Christmas and New Year's additional to this allowance.
• Remote working contribution – receive £26/month pro rata towards the costs of working from home and/or using a co-working space.
• Access to coaching sessions, training opportunities and our Employee Assistance Programme (a confidential support service for staff).
• Flexible working across weekdays to suit your schedule.

About us

Kids Matter is one of the UK’s fastest growing children’s charities. Our vision is to see every child in need raised in a strong family. Our mission is to reduce the impact of poverty on children through community-based parenting programmes.

Research shows that group-based early intervention parenting groups are the most effective way to support children in need. We train peer facilitators in local churches - the largest voluntary body in the country - to run our affordable, accessible and highly effective parenting programmes, written by Clinical Psychologists. They come alongside parents and carers, building long-lasting community in addition to encouraging confidence and learning positive parenting skills.

We value difference and diversity, and we want our workplace to be built on shared values of equality and mutual trust, with team members representing the wide range of backgrounds and experiences that exist within the UK. We therefore actively encourage applications from people of diverse backgrounds and varied experiences, particularly those who are African, Afro-Caribbean, Asian or part of other minority ethnic communities, who have lived experience of the impact of low-income/low-support circumstances, and who are living with a disability or identify as being neurodivergent.

About the role

The Support & Training Coordinator role involves:

• Managing onboarding processes for new facilitators attending training, ensuring clear communication of expectations and timelines, including safeguarding checks
• Supporting the Support Coaches by coordinating essential ongoing facilitator engagement: including group calls, follow up sessions, communication touchpoints and additional resources
• Coordinating the logistics of monthly facilitator training sessions, including placing orders, liaising with suppliers, monitoring stock levels and order numbers, and overseeing communications and systems
• Developing and maintaining systems that monitor and support the full facilitator journey — from onboarding through to ongoing support

About you

Do you have strong organisational and administrative skills? Can you work confidently with systems, databases, and digital tools? Are you a Christian with an active faith in Jesus? Do you have a passion for Kids Matter’s vision of seeing every child in need raised in a strong family?

Then we would love to hear from you!

Please see the job pack for more details on the role and application process.

How to Apply

You can apply for the Support & Training Coordinator position by completing a copy of our online application form.

The deadline for applications is 13th July at 9am. All successful and unsuccessful applicants will be notified by email.

We also ask for all applicants to submit an Equal Opportunities Monitoring Form, which will be sent to you to complete following the submission of your application. This form will be used for anonymous analysis to ensure our overall recruitment procedures are fair and transparent. It will never be viewed or used as part of the selection process. It is optional to submit this form.

If you have any questions, please refer to our recruitment FAQs document. If you would like any application and interview support or you need any reasonable adjustments throughout the application process, please contact Katie Washington (HR & Systems Manager).

Support Coordinator

We’re looking for an innovative, passionate, and professional individual with excellent communication and organisational skills to join our Stroke Recovery Service delivering in Herefordshire and Worcestershire.

This is an exciting opportunity to work with stroke survivors and their families to provide stroke recovery support following a stroke.

Position: 000012 Stroke Association Support Coordinator

Location: Home-based Herefordshire and Worcestershire. However, extensive travel will be required as part of this role (may include team meetings or other work-related meetings) 

Hours: Part-time, 28 hours per week

Salary: Circa £22,600 per annum  (FTE circa £28,300 per annum)

Contract: Fixed term. Our services are contracted, we currently have funding for this contract until 31 March 2027

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Health Cash Plan, flexible working opportunities available.

Closing Date: 12 July 2026

Interview Date: 20 and 22 July 2026. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes. A key part of the role will be to support service users and the delivery of the service.

Reporting to the Stroke Association Service Delivery Coach, the Stroke Association Support Coordinator will:

· Support new stroke survivors and their carers from hospital discharge into the community.

· Take a person centred approach to goal setting and support to enable stroke survivors and their carers to improve communication

· Provide personalised information, advice and support.

· Support stroke survivors to make informed lifestyle changes which will help them to prevent further strokes.

· Work collaboratively with NHS colleagues and other areas of the community to make a difference in the lives of people affected by stroke.

About You

You will have:

· Experience/background in a caring profession, ideally supporting people with disabilities

· Excellent IT skills and an ability to maintain accurate records.

· An affinity with the values of the Stroke Association.

· A flexible approach and an ability to effectively manage a caseload.

This role requires extensive travel across a large geographical locality; Herefordshire and Worcestershire, to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role

To fulfil the role, you must be a resident of the UK and have the right to work in the UK.

Applications

You will be asked to submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role.

You will be able to view the role profile when you apply.

Stroke Association

Finding strength through support

The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of our supporters and donors that we can provide vital support. 

Stroke Association is driven by our ambition to improve the lives of everyone affected by stroke. This means we’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by Our approach to solving inequity in stroke, we are prioritising listening to, and learning from, lived experience across our charity.

We are working to improve the representation of this lived experience at all levels within the Stroke Association and we are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how we work.

We are a Disability Confident employer, and we are making great progress focusing on flexible working, reasonable adjustments and access to work. Our charity has a variety of staff network groups and we're committed to continuously improving our diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service.

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

About the role

We are seeking a creative and highly organised Supporter Engagement Coordinator to join our Supporter Engagement team at the British Museum. This is an exciting opportunity to shape our communicate with and event programme for our Members, Patrons, Major Donors, and wider supporter community.

You will play a key role in delivering engaging, high-quality communications across print, digital, and in-person channels- helping to deepen relationships, grow our membership, and support vital fundraising activity.

Alongside supporting all communications for the Museums most dedicated supporters, you will manage the Young Friends' magazine, Remus, which involves writing articles and developing activities connected to the Museum collection.

This is an exciting and varied role for someone who enjoys working with an ambitious and welcoming team and who takes pride in telling compelling stories and creating content.

About you

• Excellent writing, editing, and proofreading skills with strong attention to detail.
• Experience in marketing, communications, or fundraising, ideally within a cultural or charitable organisation.
• Strong organisational skills with the ability to manage multiple projects and deadlines.
• Understanding of audience engagement, membership, or donor communications.
• A collaborative approach and confidence working with a range of stakeholders.
• Ideally, you will have experience of email marketing, events, CRM such as Raiser's Edge and design software.

Key areas of responsibility

Engagement & Communications:

• Produce a range of engaging content for Member and supporter communications, including emails, newsletters, printed communications and campaigns.
• Support the production of publications, including magazines and youth-focused materials.

Digital & Content:

• Maintain and update web content to ensure accuracy and appeal.
• Oversee the use of multimedia content, ensuring appropriate permissions and rights clearance.
• Support content capture at events, including photography, video, and audio.

Campaigns & Delivery:

• Coordinate the delivery of multi-channel campaigns, working closely with internal teams and external suppliers.
• Manage mailings and production schedules, ensuring deadlines and budgets are met.
• Contribute to campaign performance by supporting segmentation, targeting, and data

The British Museum is undertaking its biggest since its founding nearly 300 years ago. This physical and intellectual transformation includes large scale building and gallery transformation, new ways of connecting with audiences and different ways of working. As we look towards this exciting future, we remain guided by the words of our founder Hans Sloane - who dreamed of a museum connecting all arts and sciences, which would be accessible to everyone, everywhere.

Benefits

At the British Museum, we believe our people are at the heart of everything we do and have designed a benefits package that goes beyond the ordinary. Our full list of benefits can be found , but we've outlined some highlights below:

• Free exhibition entry for you and guests, exclusive private views, ICOM and reciprocal museum access.
• 25 days' annual leave plus bank holidays and 2.5 privilege days (and +5 days after 10 years).
• Social and wellbeing perks including Staff parties, social clubs, CSSC sports and leisure, and support from the Civil Service Retirement Fellowship.
• Peer support and allyship with five diversity networks for community.
• Learning and development through courses, mentoring and Athena as well as support for professional qualifications.
• Employee Assistance Programme available 24/7 for counselling, wellbeing support and more.
• Civil Service Pension Scheme with a secure, inflation-linked defined benefit.
• Interest-free loans including season ticket, rental deposit and bicycle loans.

Our Values

Our values drive everything we do, from how we handle our objects to how we work in our team to fostering a culture where everyone feels heard and empowered:

• Care Deeply
• Embrace the Unknown
• Spark Curiosity
• Value Many Voices

These are a core part of how we recruit. Throughout the application, interview and selection process, we look for examples of how candidates demonstrate these behaviours in their own work and experiences. We encourage you to familiarise yourself with our values and reflect them in your application.

Additional details

At the British Museum, we are committed to a fair and inclusive recruitment process where every applicant has the opportunity to present their genuine strengths and experience in their own voice.

If you have any additional needs that we should be aware of to support you with your application, please provide details

*Unfortunately, for this role we are unable to offer Sponsorship to applicants*

The Museum also adheres to the HMG Baseline Personnel Security Standard (BPSS) for pre-employment screening of Civil Servants.

About Coram

Coram is committed to improving the lives of the UK’s most vulnerable children and young people.

We support children and young people from birth to independence, creating a change that lasts a lifetime.

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

Coram Family Lives is part of the Coram group.

About the role

We are looking for an experienced, passionate and motivated SEND Family Support Coordinator to join our Carers Support Service in Milton Keynes to play a vital role in supporting unpaid carers who look after children and adults with SEND (Special Educational Needs and Disabilities) and learning difficulties by reducing isolation, building resilience, and helping carers feel supported, connected, and empowered.

As a Family Support Coordinator, you will:

• Provide online and community-based individual and group support to Carers supporting children and adults with SEND and learning difficulties
• Develop themed based peer support groups, workshops, and community-based activities
• Help reduce social isolation by building strong support networks among carers
• Work collaboratively with Carers to identify needs and provide practical and emotional support
• Recruit, train, and support a team of volunteers to deliver community-based support
• Encourage Carers’ engagement and participation within the local community
• Build partnerships with local services and stakeholders to strengthen support pathways
• Work alongside our partner TalkBack and the MK Carers Hub organisations to share

Educated to NVQ Level 3 or above in social work, health, education, or equivalent experience is essential. Experience of working with individuals and/or families with SEND and learning disabilities is desirable.

The salary for 21 hours per week is £15,910.49 per annum.

To apply for this role, please click on the apply now to complete the application.

Closing Date: Monday 29th June 2026

Interview Date: Week of 6th July 2026

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.