Support officer jobs in watford, hertfordshire

The IOP is a friendly and ambitious organisation. Inclusion and diversity are central to our work and we have a ‘work anywhere’ policy to make working at the IOP as flexible as possible. Looking after our colleagues and supporting them in life and work is our priority, ensuring they can live their best lives, with competitive salaries, professional development opportunities and generous benefits.

Our comprehensive benefits package including:

• An excellent pension scheme - (up to 12% company contribution)
• Private medical insurance, life assurance, dental insurance, health care cash plan (via salary sacrifice) eye care vouchers, annual flu vaccinations, long service awards, employee assistance programme
• Floating bank holidays (choose where to take your bank holidays throughout the year)
• Generous annual leave (25 days starting as a standard)
• Flexible working and much more!  

The Role

What will I be doing?

• Supporting the Teaching, Curriculum and Assessment team to develop thought leadership and IOP policy positions (where relevant) in key aspects of physics education and physics education standards
• Supporting the development and implementation of creative approaches to promoting and embedding this across the education system.
• Supporting the Manager, Teaching, Curriculum and Assessment to develop relationships with key stakeholders in the education sector

Projects you work on may include:

• Working with the team to deliver a project that embeds our existing frameworks e.g. Subject Knowledge Framework for Teaching Physics
• Curating key stakeholder networks e.g. science leads, exam boards etc
• Supporting the development of policy positions on practical work

Who will I work with?

• Manager- Teaching, Curriculum and Assessment
• SEOs
• Marketing and Communications

Ideally, we hope you’ll apply if your skills include:

Essential Criteria

• Experience of working in a project-based environment with significant internal and external stakeholder interest
• Expertise in building and maintaining relationships with internal and external stakeholders to drive organisational success

Nice to have

• Physics subject knowledge (up to Level 3 or equivalent) and/or relevant teaching experience would be valuable but not required. 

The Institute of Physics is an open and inclusive organisation that welcomes and celebrates diversity. We know that not every candidate fits into a neat little box, and that's okay! So, even if your experience looks a little different from what we’ve identified but you believe you’d bring passion, creativity, and a willingness to learn, we’d love to learn more about you!

Application

Alongside your CV, please ensure you include a cover letter stating how you meet the person specification. 

How will I be working?

The Institute of Physics is an inclusive employer and our people are at the heart of our approach to delivery. Following the impact of COVID-19, we have developed a new, innovative and exciting trust-based model of flexible working called How We Work. This empowers our staff to choose both individually and as a team how, when and where they work to deliver the goals of the organisation, acknowledging that there will be occasions where in-person meetings, collaborations and events will help generate greater impact. The How We Work initiative is based on the principles of collaboration, trust, flexibility and agility. You will be allocated a ‘base’ office which can also be a chosen place of work. 

Why should I want to work for the IOP?

The Institute of Physics (IOP) is the professional body and learned society for physics in the UK and Ireland - we seek to raise public awareness and understanding of physics and support the development of a diverse and inclusive physics community. As a charity, we’re here to ensure that physics delivers on its exceptional potential to benefit society. There’s never been a more exciting time to join the IOP - watch our film to find out more about our work. 

To apply for this role please click the link below, best of luck with your applications!

We recognise personal unique characteristics, should you require any reasonable adjustments to support you in your application and/or throughout the recruitment process please do not hesitate to reach out to us for support.

The Institute of Physics is an open and inclusive organisation that welcomes and celebrates diversity.

This growing and powerful charity is ambitious and committed to supporting young people affected by violence and their families. As their new Finance Officer, you’ll play a key role in making sure every penny is managed with precision, transparency and purpose, helping them make a bigger impact in the communities we serve.

About the role

Location: South East London, a short walk from Peckham Rye station (with some flexible working)
Salary: £26,000 – £30,000 per annum, depending on experience
Contract: Temporary (strong possibility of a temporary to permanent transfer)
Hours: 35 hours per week

You’ll be the go-to person for all things finance, working closely with the Director of Finance and Operations. From processing day-to-day transactions to supporting annual audits, you’ll ensure their financial systems run smoothly and in line with best practice for charities. Your role will involve:

• Processing accounts payable and receivable with accuracy and timeliness.
• Preparing monthly management accounts and variance analysis.
• Managing staff expenses and ensuring policy compliance.
• Assisting with budgets, forecasts, VAT returns, Gift Aid claims and payroll.
• Reconciling bank accounts and ensuring financial records are audit-ready.
• Tracking restricted and unrestricted funding streams to meet donor reporting requirements.

About you
You’ll bring at least two years’ experience in a financial role (ideally within a charity) and a working knowledge of VAT, Gift Aid and managing diverse funding streams. You’ll have:

• Great attention to detail and the ability to meet deadlines.
• Confidence with Excel and ideally Xero.
• A knack for explaining financial matters clearly to non-finance colleagues.
• A proactive, problem-solving mindset and a collaborative approach.

An AAT qualification (or equivalent) would be great, but what really matters is your ability to keep the finances watertight while sharing their passion for the mission.

Why join us?

• Flexible working arrangements to support work–life balance.
• The chance to be part of a passionate, close-knit team.
• Work that directly contributes to safer, stronger communities.
• Opportunities for ongoing professional development.

If you’re looking for a finance role where your skills directly help to change lives, this is your opportunity.
To apply for the position of Finance Officer through TPP Recruitment please send your CV.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Membership Engagement Officer
Salary: £26,000 – £30,000 (DOE)
Location: Central London (hybrid working, 3 days a week in the office)
Contract: Permanent, full-time

The Talent Set are delighted to be supporting a leading membership association in their search for a proactive and personable Membership Enaggement Officer to help grow, retain, and engage its nationwide network of members.

Key Responsibilities Include:

· Build strong relationships with both prospective and current members, ensuring they receive maximum value from their membership

· Research, identify, and qualify new business opportunities across events, sponsorship, and partnership activities

· Represent the organisation at industry conferences, networking functions, and meetings (UK and occasional international travel required)

· Plan and deliver creative campaigns to attract and convert new members

· Liaise with partners to enhance and expand a portfolio of member benefits and commercial schemes

· Monitor engagement levels and take action to address potential non-renewals

· Maintain accurate, timely CRM records and produce regular progress reports on membership targets

· Support the delivery of commercial and sponsorship initiatives alongside the events and partnerships teams

Person Specification:

· Confident in meeting new people and building professional relationships

· Friendly, energetic, and determined, able to spot opportunities and turn them into results

· Comfortable explaining membership benefits or services in a clear and simple way

· Professional when dealing with senior contacts or decision-makers

· Pays close attention to detail

· Strong communication skills, both written and in presentations

· Able to work independently while also contributing to a team

· Quick learner, able to understand new or complex topics efficiently

· Experience managing contacts, sales, or leads using a CRM

· Proven track record of hitting targets or goals

· Previous experience in not-for-profit or trade association environments

·  

Interviewing and hiring immediately, apply today so you don’t miss out!

How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button (please do not apply via email).

We aim to get back to all successful candidates within 72 working hours. Please note you must live and have the right to work in the UK as sponsorship cannot be offered.

Commitment to Diversity:
The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

The Society for the Protection of Ancient Buildings (SPAB) gives old buildings a future. We help people to look after old buildings, making them fit for the future while keeping their historic character. We do this through casework, technical research and advice, education and training, awards, outreach and events across the UK and Ireland.

The Fundraising and Legacies Officer is a key role within the Society which will identify potential grant giving bodies, write and submit bids, and manage grant reporting and claims from a range of sources, including Statutory funders, Trusts and Foundations, individual and legacy donors. The post holder will also provide guidance and support to the wider staff team to advance fundraising activity.

Alongside this, the post holder will respond to legacy enquiries and notifications and be instrumental in the deployment of a proactive legacy promotion programme.

The successful candidate will have previous experience securing funds from multiple sources, as well as excellent writing skills, and a keen interest in the heritage sector and the Vision, Mission and Values of SPAB.

Please visit our website to download a full job pack via the button below.

Deadline for applications: Friday 5 September 2025, 5pm.

We are seeking an experienced and driven Programme Manager to lead the delivery and development of our nationally recognised wellbeing services for young people living with and beyond cancer.

As a fast-growing, mission-led charity, we provide tailored support across mental health, physical rehabilitation, nutrition, and wellbeing. Our work is informed by lived experience and driven by our mission that every young adult with cancer and their families/carers have the tools and support they need to live well and feel empowered.

This is a hands-on leadership role that spans both strategy and delivery. As Programme Manager, you’ll be just as comfortable setting direction alongside the CEO as you are managing day-to-day operations, responding to referrals, producing digital content, or coordinating events. You’ll take ownership of services that are already changing lives - and have real scope to shape and scale them as we grow.

If you’re a proactive and adaptable programme lead who thrives in a collaborative, fast-paced environment - and you’re ready to roll up your sleeves to make a meaningful difference - we’d love to hear from you.

What You’ll Be Doing

As Programme Manager, you’ll be at the heart of our charity’s operations. You will:

· Lead and evolve a suite of support services (Feel Well, Move Well, Eat Well, Live Well), ensuring delivery is safe, inclusive, and high quality

· Manage the referral process and beneficiary pathways, ensuring safeguarding, responsiveness, and positive outcomes

· Develop and manage systems to collect, analyse, evaluate, and present impact data to inform service improvement and reporting.

· Shape strategy and contribute to service innovation, growth, and long-term sustainability

· Build and maintain strong partnerships with wellbeing providers, community organisations, and external stakeholders

· Lead our digital presence – overseeing social media, website content, campaigns, and communications (either directly or by coordinating volunteers/students)

· Contribute to charity-wide operations, including policy, governance, safeguarding, and internal reporting in support of the CEO

· Support campaigns, events, fundraising activity, and cross-organisational projects that promote engagement and sustainability.

You will be a key player in helping us grow, scale our reach, and ensure every young person we support feels seen, safe, and supported.

What Success Looks Like

· High-impact services delivered consistently and safely

· Strong data-driven decisions that improve outcomes

· Powerful stakeholder relationships and seamless service pathways

· Growth in our online presence and campaign engagement

· Strategic projects launched that amplify our mission

· Clear contribution to financial sustainability and organisational development

What we’re looking for:

We’re seeking a confident and capable individual who brings a blend of leadership, creativity, operational focus, and a commitment to excellence.

Essential:

· Proven experience managing and delivering health & wellbeing or support programmes

· Strong leadership, organisational, and strategic planning skills

· Excellent written and verbal communication skills

· Experience in digital marketing, content creation, and social media

· Ability to collect, analyse and report data to drive improvements

· Sound knowledge of safeguarding, compliance, and charity operations

· A committed team player with a passion for making a difference

· Adaptable, proactive, and comfortable managing multiple priorities and responding to emerging needs in a small, purpose-driven team.

Desirable:

· Experience supporting young people affected by cancer or within a health-related setting

· Knowledge of partnership development, fundraising, or campaign delivery

· Proficiency in using CRM systems, Excel, design platforms (e.g. Canva), CMS, and digital marketing tools

· Relevant qualifications in public health, youth work, social care, or related fields

· Ability to travel to Huddersfield and partner sites as required

Why Join Us?

· Be part of a fast-growing, values-driven organisation making a national impact

· Play a key leadership role in shaping support for young adults with cancer

· Benefit from flexible working and excellent professional development opportunities

· Enjoy a supportive culture that values wellbeing, innovation, and inclusion

· Help shape the future of personalised cancer support in the UK

We are seeking a dynamic and creative Communications Development Officer to join a respected educational trust. This newly created role offers an exciting opportunity for a dynamic and creative professional to lead on digital communications, content creation and community engagement support across a group of Catholic schools.

About the Role

Reporting to the Development Manager, you will be instrumental in delivering the Trust’s communications and development strategy. This is a new, varied and rewarding role that combines digital marketing, content creation, community engagement and event support.

From managing websites and social media, to producing newsletters and campaign materials, you’ll play a key part in enhancing the Trust’s profile and community connections.

Who we’re looking for:

• Excellent written and verbal communication skills
• Experience in digital marketing, content creation and website management
• Highly organised, creative and proactive
• A strong team player comfortable working across multiple stakeholders

In return, you’ll benefit from:

• A collaborative working environment
• Opportunities for training and professional development
• The chance to contribute to a purpose-driven, education-focused organisation
• A chance to promote a meaningful mission rooted in Catholic values

Salary: £31,086-£31,530

Location: West London, travel to different sites across London.

Full-time, permanent role.

Please apply now for more information.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

About Women in Prison

Women in Prison is a national, women-led, feminist organisation. We deliver front line support to women harmed by the criminal justice system, through our work in prisons, in the community and ‘through the prison gate’ as they resettle back into their communities. We also campaign for systems change that addresses the root causes of offending, reduces the harmful impact of prison, and creates workable, community-based alternatives to imprisonment.
 

Job Description:
Job Purpose:

The Fundraising Assistant will play a vital role in supporting the day-to-day operations of Women in Prison’s Fundraising Team. This role will focus on providing high-quality administrative and operational support, ensuring smooth and efficient team functioning. Working closely with the Director of Fundraising and other team members, the postholder will manage key administrative processes, coordinate internal systems, and assist with supporter care, events, and data handling.

This is an ideal role for someone with strong administrative experience who is highly organised, detail-oriented, and committed to social justice.
 

Key Responsibility Areas

1. Administrative support
2. Supporter stewardship
3. Data information and management
4. Research and reporting
5. Financial Coordination
6. General responsibilities

For full job description, please download the recruitment pack.

Are you a creative communicator with a passion for global education and international development? As the UK-based Fundraising and Communications Officer for United World Schools, you will play a crucial role in bridging global program activity and American donor engagement, through effective communication.

Based in London and working closely with both the Global Communications team and the US Executive Director, you will adapt real-time updates from the field into compelling, US-tailored content for digital platforms, social media, campaigns, donor materials, and events.

You’ll bring a keen understanding of audience preferences and storytelling strategies that resonate across borders.

This is a part-time, highly collaborative role ideal for someone with previous communications experience in an international setting who thrives in a cross-cultural, fast-paced environment.

Person Specification- Essential Skills & Experience

• Established experience in marketing or communications
• Proven ability to write for social media, email, and websites with clarity and impact
• Understanding of digital media trends
• Experience collaborating across departments and geographies
• Strong organisational skills and digital literacy (CMS, email platforms, content scheduling tools)
• A genuine passion for education, equity, and sustainable development

Why Apply?

This is a rare opportunity to work at the intersection of global impact and targeted donor engagement, ensuring vital education programming continues to thrive in some of the world’s most underserved communities.

By helping UWS USA tell its story in powerful, culturally relevant ways, you’ll directly support fundraising efforts that change the lives of thousands of children.

• Location: London (Hybrid – 1-2 days in the London office (Whitechapel, E1)
• Hours: Part-time (25 hours per week), permanent
• Salary: £28,000 - £32,000 (pro rata), depending on experience
• Closing Date: Rolling, applications will be reviewed on a rolling basis, please apply now to avoid disappointment

Apply now for more information or an informal chat about the role.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

A prominent Housing and Care organisation in London that provides great services and support to their residents are looking to bring in a Senior Finance Officer - Accounts Receivable.  They will be joining their supportive team environment to make a real impact in the organisation.

The company values the care they provide for their customers, including dedicated and specialist services.  They are looking for someone from a charity, not for profit or social housing background to manage and maintain their sales ledger function and lead on Accounts Receivable.

Responsibilities:

• Sales Ledger Management and Credit Control
• Overseeing financial transactions related to income
• Oversee and lead on invoicing procedures and ensuring accurate billing
• Reconcile Sales Ledger and allocate direct collections
• Monitor outstanding balance and look at prompt payment options
• Monthly bank reconciliations, looking at accurate transaction records 

Requirements:

• Proven experience in sales ledger management from a housing, care or charity background
• Strong numerical and analytical skills, happy to be hands on and has used various finance packages
• Ability to communicate with a range of stakeholders and prioritize tasks where required
• Solutions focussed with the ability to manage a team and work independently 

This role is critical for the organisation so if you are interested in this position, please do apply ASAP as it is moving fast.

Who we are

ARTICLE 19 is an international think–do organisation that propels the freedom of expression movement locally and globally to ensure all people realise the power of their voices.

Together with our partners, we:

• THINK: We develop cutting-edge research and legal and policy analysis to drive change worldwide.

• DO: We lead work on the frontlines of expression through our 9 regional hubs across the globe.

• PROPEL: We propel change by sparking innovation in the global freedom of expression movement.

For over 35 years, ARTICLE 19 has worked for a world where all people everywhere can freely express themselves and actively engage in public life without fear of discrimination. We do this by combining research, campaigning, and cutting-edge legal analysis.

Explore our impact since 1987

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Your contribution to the team 

Your role as Project MEL and Grants Officer will be critical in achieving the goals of the Projects Team to deliver high-quality support in monitoring, evaluation and learning (MEL), project and grant management to colleagues across the organisation. You will support the Senior Monitoring, Evaluation and Learning Officer to roll-out innovative approaches to how the organisation captures impact, shares success stories and learns from one another. You will support colleagues to understand compliance requirement of grants and to identify, assess and realign projects to ensure delivery against these requirements and project objectives. You will play a vital role to ensure the uptake and usability of our organisational grants and project management platform called PEBI (Project Ecosystem for Business Intelligence).

What you can expect in a typical day

KEY RESPONSIBILITIES:

​

Support project and organisational MEL 50%
• Support colleagues to design log frames, indicators and results framework for projects and how to align them with global indicators;
• Support colleagues to develop, improve and contextualise data collection and reporting tools and methodologies; 
• Participate in project start-up meetings and support colleagues to develop project M&E plans; 
• Plan and conduct internal reviews of key projects to support organisational learning and improvement of future projects; 
• Review data and information gathered either through systems (such as PEBI) or processes (such as Annual Reflection Process, cross-organisational meetings etc) to provide feedback to colleagues and feed into organisational learning; 
• Support the delivery of key learning and impact reporting products such as annual reports, internal review reports, quarterly management/progress reports; 
• Keep up to date with best practices in regards to MEL in order to provide recommendations on how organisational MEL systems and processes can be improved. 
 

Management of project management system (PEBI) 25%

 • Support PEBI champions to motivate their users to regularly update data in the system PEBI, enabling and facilitating the optimal use of the platform;
• Provide initial technical support to champions on issues with the system, in consultation with the Projects Team and escalate as necessary;
• Help to identify ways the system can be continuously improved and fully used;
• Maintain the user guide to PEBI and train new champions or support champions to onboard new users;
• Be the administrative lead for the system maintaining user access within the organisation and liaise with external consultants;
• Coordinate and lead regular meetings with champions across the network to update, discuss issues and best practice and share lessons learned;

 ​

Support contract management and project management function 20%

• Provide support to teams with regards to donor or other stakeholders contract management for the implementation of projects; 
• Review and maintain an up-to-date centralised grants filing system; 
• Where necessary, support colleagues to review and amend project documents such as plans and contracts to ensure delivery against project objectives and donor requirements; 

​

Team support 5%
• Ensure the organisation is aware of what the projects team are working on, leading on drafting internal communications and coordinating check-ins with other teams to have a steady flow of information; 
• Undertake other tasks as are appropriate to the nature and scope of the post. 

​

What you will bring to the role

Knowledge and Skills:

Essential
• Full understanding of grant management, project implementation tools and procedures; 
• Project MEL including designing MEL plan, data collection tools and indicators; 
• Excellent inter-personal skills and ability to relate with diverse people from different cultures; 
• Strong organisation, time management, communication and coordination skills; 
• Flexibility to work in a dynamic environment and to multi-task, across different time zones; 
• Strong Excel skills and numeracy and budgeting skills;
• Attention to detail; 
• Excellent computer skills, particularly MS Office package (Word, Outlook, Powerpoint) and some experience of using information management systems and databases;
• Ability to communicate effectively in English with outstanding writing skills; 
• Approachable, flexible and supportive; 
• Able to work well under pressure and meet multiple deadlines. 

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Desirable
• Knowledge of human rights and/or key freedom of expression issues; 
• Experience of working in countries/regions where ARTICLE 19 works; 
• Develop innovative and creative proposal presentations/templates to increase our likelihood of winning proposals;

• Language skills in at least one of the other ARTICLE 19’s languages, i.e. French, Spanish, Portuguese, or Dutch. 

Experience:
Essential
• Relevant experience in supporting a team; 
• Experience working with donors, particularly EC, DRL, SIDA; 
• At least 2 years of work experience in project support functions including donor compliance, project management and MEL. 

​

​Desirable
• Experience of working in an international organisation; 
• Experience of cross-team and long-distance working; 
• 2 years experience in working on an online project management system; 
• Experience with Microsoft Project, Microsoft Plan or Microsoft Tasks. 

Other:

• Demonstrates commitment to high performance and holds self, team members and others to account; 
• Inspires genuine enthusiasm and passion in others; 
• Help facilitate a high level of collaboration between multiple stakeholders; 
• Fluency in English

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Application deadline: 7th September 2025

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Our Reward Package

• Salaries are determined by our salary scale.
• We offer comprehensive benefits including a range of well-being plans; generous paid leave and public holidays; family friendly policies; an attractive leave policy; and wellness days, and a 4.5 day working week.

Our Culture

We are a people centred and flexible employer, friendly and a passionate global organisation who live and breathe the same mission and values. We strive to be agile and work collaboratively and are committed to DEI and staff wellbeing.

Our commitment as an equal opportunities employer

Our mission is to welcome everyone and create inclusive teams. We celebrate individuality and encourage you to join us and be your authentic self at work with the freedom to have responsibility, autonomy, and creativity within your role.

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Our Values

Integrity
• We hold ourselves to the high standard we set for others.
• We are coherent on matters of law and policy wherever we work in the world.
• We value visibility, objectivity and the accuracy of our work.

Transparency
• We know good information can enable powerful action.
• We are clear, open and honest in our dealings with each other and the outside world.

Collaboration
• Our network of supporters and partners is the lifeblood of our organisation.
• We seek to build productive and inspiring relationships based on the trust our partners, supporters and donors place in us.

Diversity
• We respect each other and we listen to each other.
• We actively defend those whose voices are marginalised.

Accountability
• We say what we mean and we do what we say, speaking with once voice wherever possible.
• We work hard to make sure our learning and reporting is the best it can be.

Tenacity
• We never give up
• We are tenacious and will find every possible avenue to seek changes in law and practice to secure the freedoms associated with our mission.

Innovation
• We are proud of our expertise and are always ready to share what we know.
• We seek to explore the boundaries of our field for benefits of the freedom we protect.

 About Tutors United

At Tutors United, we deliver free, high-impact tutoring programmes to primary school pupils and families by hiring, training, and paying inspiring university students to deliver our specially-devised curriculum. Every year, we support hundreds of young people to receive the educational support they need to thrive and gain meaningful, paid work experience to help launch their careers, while supporting families to reinforce learning at home.

We are proud to serve diverse, low-income, refugee, migrant, and multilingual communities across London, the Midlands, and the North West, supporting young people to build the skills, confidence, and knowledge they need to succeed.

We're now looking for a brilliant, ambitions, and proactive Tutor and Partnerships Manager to join our passionate team and help us drive this impact even further. 

Job Purpose

This is an exciting time to join our small and impactful team, as we enter year two of our four-year strategy, with goals to broaden and deepen our reach and impact, diversify our funding and delivery partnerships, and boost our programmes to support year 6 to 7 transition and tutor career development opportunities. The Tutor and Partnerships Manager is responsible for ensuring our tutors have the skills, support, and development opportunities to not just excel in their tutoring role, but also to find meaningful employment or training following graduation. This will include:

• Line managing and supporting the Tutor Coordinator, and overseeing the 100+ strong tutor cohort
• Building and managing employer and university partnerships
• Creating a strategic vision for Tutor Development and Training Monitoring tutor recruitment to ensure each year’s cohort is characterised by quality, commitment, and diversity, while growing in line with our annual strategic delivery goals

Most importantly, the Tutor and Partnerships Manager will consistently guide and steer the direction of the Tutor Team to ensure TU continues to make a positive impact at the end of the programme – thus making you accountable for the retention and development of tutors as we continue to grow into new areas of the country. This is a crucial role which drives team performance towards achieving our strategic objectives and ensures the tutor team and cohort is operating in such a way that we are able to hit our organisational targets for impact, finance, and growth. The Tutor and Partnerships Manager is a varied role, reflecting the many different aspects of the tutors’ involvement and importance to Tutors United. As well as overseeing the successful execution of daily operations, the Tutor and Partnerships Manager will work closely with the Senior Management Team and the programmes team to create strategic development opportunities for our tutors that enhance our ability to attract high quality tutors and ensure their own personal and professional growth. You will also develop and refine our Tutor Impact and Measurement systems, so that we are able to make data-driven decisions around recruitment, retention, and tutor development. This will involve identifying trends amongst tutors, making strategic adjustments in response to those trends, and reporting to senior members of Tutors United and our Board of Trustees at different points throughout the academic year. You will also work closely with the Programme and Impact Manager to ensure strong collaboration and cohesion across the frontline delivery team as a whole. If you are passionate about the development of young people and would like to contribute to TU’s growth at a pivotal time, then you will love it here!

Desired competencies and experiences:

• Can do’ attitude.
• Strong verbal and written communication skills - including giving constructive feedback and presenting to internal and external parties.
• Understanding of attracting and recruiting diverse, high-quality candidates.
• Experience in designing and delivering training programmes (in-person and online).
• Skills in data collection, analysis, and reporting to inform decision-making and track tutor outcomes.
• Ability to translate strategic goals into operational plans.
• Proactive individual, able to work in a team and independently.
• Ability to manage budgets and track spending.
• Experience working with children and young people.
• Capability to align team operations with broader impact, finance, and growth targets.
• Experience line managing in a professional capacity (desirable).
• Experience contributing to or leading on programme design, pilot testing, and evaluation.
• Driven by our mission to use the power of tutoring to break down the barriers in education and enable every child to succeed.
• Strong stakeholder management and relationship building skills.
• Experience building and maintaining employer, university, and third-sector partnerships (desirable).
• Familiarity with recruitment and career readiness frameworks (desirable). Ability to work in a fast-paced environment.
• Willingness to support other members of the team to ensure the overall success and quality of our work.

You’ll have an active role providing LGBTQ+ affirmative support for LGBTQ+ children and young people. 
This is an exciting job opportunity to join a dynamic and committed team in a front-line role to support and deliver the activities and services of elop’s LGBTQ+ Children & Young People’s Service.This role offers great opportunity to work innovatively and responsively to support the genuine needs of LGBTQ+ young people.

 In this role you will have opportunity to design and deliver innovative youth group support programmes (12- 24 year olds) & other activities; provide LGBTQ+ affirmative support, guidance and mentoring on a one-to-one basis; work with our wider family work programme, support families with LGBTQ+ children and deliver work in schools to students & teaching staff.  You will have the responsibity to support volunteer mentors.

You will be responsible for the direct delivery of elop’s LGBTQ+ Young Peoples Service, including promotion, & administration, along with the induction, support & supervision of volunteers and interns.  You will work alongside the wider staff team to support elop’s work with LGBTQ+ young people and contribute to sustainable service development.

The delivery of group support and activities will take place in person, and you will be office based three days a week with some remote working on other days before returning to full time in person working.

Full Time: 37 hours per week

You must be available to work Tuesday evenings & once a month on a Sunday afternoon.  There will be occasional other evenings / weekend working required.

Interviews will take place Wednesday 17 September 2025 between 9.15am – 3.00 pm

Since 1962 the National Autistic Society has been campaigning to transform lives, change attitudes and create a society that works for autistic people. In National Programmes we champion the rights and interests of autistic people and their families, making sure national policy and legislation to reflect their needs. We provide autism training and best practice services and want all autistic people to have access to services and support that fully meet their needs. We provide diagnostic services, training, accreditation, consultancy and conferences, designed to support all professionals and organisations. 

Who we are looking for:

• A Customer Relations and Sales Officer to work as part of a centralised sales team, which leads all Autism Know How sales, logistic and customer support enquiries. 
• Managing all aspects of the customer sales journey, this role will lead and deliver an effective, timely and professional customer journey and experience, maximising income potential and repeat business to ensure performance against team sales targets and to enable the society to continue to improve its offering for autistic people.   
• This role will work closely with colleagues across Autism Know How, Marketing, CRM and Business Development departments, and other relevant NAS teams where required. 
• This role will also deliver general administration and data processing as required. 
• This is a full-time position for 35 hours per week. The salary for this position is £25,617.80 per annum.

What we can offer you:

• Auto-enrolled Pension Scheme
• 25 days annual leave plus bank holidays
• Excellent induction, training and development programme including training about autism and opportunities to attend our conferences
• Online staff discount scheme for a range of benefits such as cycle to work scheme, season ticket loan & shopping discounts for places such as Asda, Tesco, Sainsburys, Halfords, Nike, Apple and loads more!
• Healthcare Cash Plan
• Life Assurance at 2 x base salary
• A portfolio of fantastic new salary sacrifices benefits and other flexible benefits private health, dental insurance, car salary sacrifice scheme, activity pass, holiday trading, enhanced pension & salary deduct loans (eligibility criteria may apply)
• Access to a 24-hour Employee Assistance Programme & counselling programme
• Free access to the Headspace App – a global leader in mindfulness and you can enrol up to three friends or family for free!
• Eligibility for a Blue Light Card

Where you will be working: Homebased, with occasional travel when required.

About our application process:

To apply for this role please click the Apply button below.

As part of your application, you must provide a supporting statement that outlines your suitability and experience for the position. This statement should refer to the job description and person specification, and clearly demonstrate how you meet the requirements for the role.

Your supporting statement should specifically address the following three questions:

• The role requires extensive administration experience and use of different systems at the same time. Can you please outline your administration experience and systems you have used in previous employment?
• The Customer Relations and Sales Officer role is very fast paced, and you will be having meetings with customers/colleagues and responding to many emails each day. Could you please give an example of when you have had to use your time management, prioritisation and multitasking skills?
• The role is a remote role which requires substantial self-discipline and lone working. Can you outline your experience in this and how you effectively managed your workload?

We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.

For some roles, successful applicants will be required to complete the relevant safeguarding checks which will include additional references and criminal background checks.

Applications for this job are sought from anyone who is suitably qualified and experienced for the role but particularly welcome from those with a diagnosis of autism.

The National Autistic Society is committed to safeguarding and promoting the welfare of all children and adults who use our services and as such expects all staff and volunteers to share this commitment. Successful applicants will be required to complete the relevant safeguarding checks.

We are an equal opportunities employer.

This new role will lead on expanding PSC’s digital mobilisation efforts, ensuring that we are effectively reaching our intended audiences and are efficiently shepherding them through our supporter journey towards greater activity, both online and offline. The successful candidate will play a crucial role in connecting our campaigns, communications and fundraising efforts to maximise income generation, particularly through social media advertising. The role has a clear focus on performance marketing and testing.

The role will initially help lead the project to remodel the PSC website, alongside partner external agencies. Once this work is completed, the role holder will be expected to maintain and improve the website, offering analytical insights and guidance to colleagues on best practice.

Please find the full job description and person specification and application form on our website via the Apply button.

Apply by completing and sending the application form by 5PM, Friday 5th September

For an informal conversation about the role, please contact the hiring manager Simon Foster.

Interviews: Week commencing 15th September