Support Planner Jobs

Job Description

Balance is looking for a Support Worker/Driver to join our Day Centre in Wandsworth.

Who you are

• You are someone who shares and is able to mobilise the charities values of Independence, Empowerment, Partnership, Professionalism, Staff Recognition and Sustainability. If you have knowledge, application and commitment to these values we want to hear from you.
• You have a Clean Current D1 Driving License.

Who we are

At Balance we are committed to empowering those we support to build independence, fulfilled and self-confident lives.  We work hard to ensure our charitable values are central to the professional experience of those who work for us, with us and who benefit from our services. 

Main Responsibilities of the Job

• To provide driving support options for pick up and drop of duties at the commencement and end of sessions at our day centres.
• To demonstrate Balance values of partnership, independence, professionalism, empowerment, staff recognition and sustainability in your conduct and approach to your work
• Through partnership, support and develop peoples skills, confidence and interests as part of a multi-disciplinary day service offer.
• To support your colleagues, service managers and other key professionals to put those using our service at the centre of your daily work. .
• To maintain and update client and related operational records with an accurate and professional commitment.
• To ensure compliance with and the delivery of the charity policies and procedures particularly those related to safeguarding, inclusion and disability discrimination.

Working Expectations

• The working day is  8.30am - 5.30pm Monday to Friday - extra time is paid as overtime.
• Drive a passenger service vehicle.
• Attendance at training. 
• Use of information technology to support your work.

Benefits of Working for us

The charity ensures the following benefits for all its operational staff:

• A baseline commitment to pay London living wage for all its front line staff.
• A commitment to training and professional development to support internal progression as part of our performance support.
• Inclusion in and contribution to the charity's pension scheme.
• Generous annual leave allowance of 25 days a year plus an additional day off for your birthday.
• Access to a range of discount schemes.
• Access to the charity's employee assistance programme.
• Access to travel card loan and bike to work scheme.

We’re looking for passionate and dedicated individuals to join us as Project Workers to join our Multiple Disadvantage Services across London. We have multiple positions available in our women's services in Camden to join our dynamic teams in providing tailored support to our clients with multiple disadvantage. 

As a Project Worker Multiple Disadvantage, your primary purpose is to provide comprehensive, trauma informed support to residents within a psychologically sensitive accommodation setting. Your role will encompass a wide range of responsibilities aimed at ensuring the wellbeing, safety and development of residents.

About the roles in our women's services in Camden:

In this role, you will be part of a specialist team working with women who have complex needs, including mental health challenges, substance misuse, offending behaviour, and physical health issues. You’ll use a gender-informed approach, ensuring that women feel safe, supported, and empowered. This role will give you the opportunity to provide personalised support, helping clients develop independent living skills, build social networks, and access external services.

Your day-to-day work will involve conducting needs and risk assessments, creating support plans, and facilitating group work and structured interventions as part of our in-house recovery programme. You’ll work closely with external agencies to ensure that clients receive the holistic support they need, with a focus on both harm minimisation and recovery.

For roles in our women's services we ask for female only applicants. For occupational requirement reasons (exemption under the Equality Act 2010; Schedule 9 Part 1). 

About you:

• A solid understanding of person-centred approaches, harm minimisation, and trauma-informed care.
• Strong interpersonal skills and the ability to build meaningful relationships with clients, empowering them to engage with community resources and take positive steps forward.
• Flexibility, creativity, and resilience in working with a sometimes challenging and hard-to-engage client group.
• Proven experience and skills in delivering highly personalised assessment and casework, support planning, goal setting, advocacy, and the ability to apply this in a caseload of clients who find it difficult to engage in formal keywork and where there are barriers to accessing statutory support.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing Date: Sunday 9th February at Midnight

Interview Date: Tuesday 18th and Wednesday 19th February online via Microsoft Teams

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. 

This peer support project is delivered in partnership with South West London and St George’s Mental Health NHS Trust to support Carers of people with mental health conditions.  This project will work to support Carers through one-to-one support, outreach, training and peer support groups.

About The Role: 

Using your lived experience of caring for someone with a mental health condition, and a strengths-based approach, you will support mental health Carers in their caring role.  You will provide person centred one-to-one- support, information, signposting, and advocacy, develop, and facilitate peer support groups and deliver training and outreach sessions at different locations across the borough. 

Key Requirements Include: 

• Lived experience of Caring for someone with a mental health condition 

• Knowledge and understanding of mental health and the associated challenges and support needs. 

• The ability to work within the principles and values of peer support. 

• Confidence supporting people on a one-to-one basis. 

• Experience of / ability to facilitate peer support groups and training. 

• Clear communication and good interpersonal skills  

• Efficient organisation and time management skills 

• Developed IT skills, with experience using databases and communication platforms. 

Job Title: Technology, Workplace, and Business Support Officer
Salary: £32,015 per annum
Contract: Permanent, Full-Time
Location: Tottenham Hale, London, N17

About Outward

This year, Outward proudly celebrates 50 years of delivering high-quality support and care services to vulnerable people across London. For half a century, we have been dedicated to empowering individuals to live fulfilling lives, make positive choices, and embrace opportunities that matter to them.

Our journey has been defined by our commitment to engaging, enabling, and empowering the people we support. From supported living to activity centres and community outreach, we continue to evolve, innovate, and deliver services that reflect the unique needs and aspirations of those we serve.

As we mark this milestone, we remain as passionate as ever about creating inclusive environments where everyone has the opportunity to thrive.

About the Role

We are looking for a multi-skilled Technology, Workplace, and Business Support Officer to play a pivotal role in ensuring our facilities, health and safety, and Technology systems function seamlessly across our offices and service locations.

This dynamic role combines two key areas:

1. Facilities/Health & Safety Management: Overseeing office operations, ensuring compliance with Health and Safety standards, and managing facilities effectively.

2. IT Support: Providing first-line technical support, troubleshooting basic uncomplicated IT issues, and maintaining digital tools and asset registers.

If you have experience in facilities management, are naturally IT-savvy, and enjoy problem-solving, this role offers an exciting opportunity to make a meaningful impact in a values-driven organisation.

Key Responsibilities

· Manage and support technology equipment (e.g., laptops, mobile phones) for staff, ensuring systems are connected and operational, and assisting with initial setup and resolving basic issues.

• Manage organisational enquiries via phone and email, ensuring timely responses.

· Oversee the collection, management, and secure disposal of confidential waste, ensuring records are achieved properly.

· Maintain and update IT asset registers and assist in managing phone and mobile contracts.

· Conduct regular Health and Safety audits and ensure emergency procedures are implemented.

· Oversee vehicle fleet management, ensuring compliance with insurance and maintenance requirements.

• Act as the main liaison for building and parking arrangements, ensuring SLAs are met.

· Support office supply distribution and assist in improving internal communication systems.

Full JD is available on request.

Requirements

Essential

· Demonstrable knowledge of facilities or H&S management within an office environment

· Experience in uncomplicated IT support, including issuing equipment and assisting with setting up.

· Familiarity with managing and updating digital systems logs, such as asset registers or shared networks.

· Strong organisational and planning skills, with the ability to prioritise workloads.

· Proficiency in Microsoft Office and assisting in troubleshooting common IT issues.

· Excellent communication skills, with the ability to explain technical concepts to non-technical users.

· Willingness to travel between sites and work flexible hours, including evenings and weekends.

Desirable

· IT or digital support-related qualification.

· Experience in facilities management or overseeing contracts and supplier relationships.

· Knowledge of Health and Safety compliance and risk management.

Benefits

We value our staff and offer a comprehensive benefits package, including:

· 25 days annual leave (excluding Bank Holidays)

· Comprehensive Learning & Development Programme

· Cycle-to-Work Scheme

· Employee Assistance Programme (Health Assured)

· Pension Scheme and Death in Service Benefit

How to Apply

If you’re ready to make a difference and have the skills and experience for this role, please send your CV and a covering letter. In your covering letter, outline your motivation for applying, how your skills align with the role, and highlight relevant achievements. In the subject line, please state clearly the role you are applying for and your name.

The closing date for all applications is 31st January 2025, however it is only an indicative date.

We reserve the right to close this vacancy early if we receive a sufficient number of suitable applications for the role. Therefore, if you are interested, please submit your application as early as possible. It would be great to hear from you.

We are committed to equal opportunities and welcome applications from all sections of the community.

As an employer, who aspire to become Disability Confident Committed, we aim to ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview. Please indicate clearly at the beginning of your supporting statement if you have a disability (as defined by the Equality Act 2010), and you wish to be considered for an Offer Of an Interview (OOI) Please note that the OOI is available to disabled candidates only. Regrettably, any false declaration of disability in order to secure an interview will impact on your overall application.

London, £30,000-£35,000 depending on experience, 36 hours per week, permanent

Do you enjoy problem-solving? Are you customer service focused?  Are you confident in using existing software and have an interest in new and emerging technology?  If you are looking for the next step in your facilities management or IT career, you could be our next Facilities and IT Support Officer.

Working for us means you will be supporting our mission to lay the foundations for ground-breaking new discoveries and life-changing advances. We give hope to people whose health conditions are overlooked, by supporting research in areas that are underfunded. We invest in the brightest and best researchers, ensuring the next generation of scientists can continue to solve the biggest challenges facing human health.  We are a broad and ambitious medical research funder and we operate to the highest professional standards. 

As our Facilities and IT Support Officer you will play a crucial role in delivering our new five-year strategy, Giving hope through life-changing medical research, by ensuring our office operates efficiently and effectively, and our team are supported with a first class operations function.

Your main responsibilities 

• Maintaining the office including liaising with external service providers for the maintenance of fixtures and fittings, H&S equipment and supplies such as fire prevention/detection/fighting equipment, and other service contracts.  Troubleshooting facilities issues as they arise, escalating as necessary.
• Supporting the discharge of the organisation’s health and safety responsibilities by undertaking H&S risk assessments, managing Display Screen Equipment (DSE) assessments, creating Personal Evacuation Plans, carrying out health and safety inductions for new starters and serving as a member of the charity’s first marshal and first aider team.
• Acting as the primary contact for our IT service provider, liaising with them to resolve problems with office equipment or software.  Supporting staff and visitors with IT-related matters, resolving common IT issues where possible, delivering training and developing training guides on IT equipment and software.
• Processing new starters including liaising with the IT service provider for the provision of new accounts and equipment; setting up new accounts in the house style and adding users to email and chat distribution lists; inducting new staff on the use of IT equipment and software.  Arranging the closure of accounts of leavers and managing the retrieval of IT equipment.  Managing secure access provisions to the charity’s offices.
• Supporting the implementation of policies and practices which put environmental sustainability at the forefront of our business operations and our office.  
• Supporting office design planning and reconfigurations or moves, ensuring the office meets the needs of our growing team.

What you will bring

• We would like to hear from you if you:
• Have experience in facilities management or providing IT support.
• Have experience in fulfilling (or a demonstrable understanding) of office health and safety requirements.
• Can find solutions to problems and take responsibility for ensuring these are resolved.
• Are able to negotiate and manage relationships with external providers, such as trades people.
• Can demonstrate a good level of general IT skills and assist others with resolving common issues.
• Can confidently work with the Microsoft 365 package (specifically excellent M/S Word, and good M/S Excel, M/S Teams, M/S SharePoint).
• Can demonstrate an understanding of basic ‘backend’ IT administration, such as printer setup, user account settings, shared mailboxes).
• Can provide excellent customer service.

Our offer

• £30,000-£35,000 depending on experience, full-time (36 hour week); willing to consider part-time (min. 0.8 FTE)
• 30 days of annual leave per year plus bank holidays (some of which can be used flexibly)
• 10% maximum employer pension contribution
• Life insurance at four times salary
• Enhanced family-related leave and sickness leave
• Learning and development programmes and external training opportunities
• Generous additional benefits including regular team lunches, annual health assessments and optional social programme
• The opportunity to join a dedicated team making a difference to human health

We value spending time working in-person to develop strong connections with each other and with our mission.  As the role will be responsible for supporting the delivery of the day-to-day management of our office in Central London, it will be suited to somebody looking for a position that is predominantly office-based (Monday-Thursday), although there will be opportunities for remote working (Fridays).

Please see our website on how to apply

Closing date: 05 February 2025

Interviews: 17 February 2025

At Diabetes UK, we fight day in, day out for better care, treatment and support. We won’t stop until diabetes can do no harm.

As Regional Support Officer you will provide full administrative services to a team that is geographically dispersed across the region with a regional office based in Taunton. You will manage office logistics, financial process and ensure compliance with organisational policies regarding GDPR, health and safety, including undertaking risk assessments. You will support the set up and delivery of both face to face and online events. Crucially as first point of contact for the team you will provide excellent customer service to members of the public.

The Regional Support Officer ensures the efficient operation of the regional team, supporting day to day administration and related internal and external services. They are also the first point of contact in the region so will provide excellent customer care in providing support and information for people living with, and affected by, diabetes.

We work to improve outcomes and access to diabetes care, empower people to live better and more confident lives with diabetes, and engage with diverse communities across the region to provide support and information.

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a Housing Floating Support Worker

Salary: £26,000 - £32,000

Location: Hammersmith (with some travel to Stratford and Finsbury Park. The service is Pan London and operates within local communities, necessitating travel across all 11 boroughs to deliver outreach support to clients when needed.)

Hours: Full time

Contract: Permanent

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.

About the role:

The Floating Support Worker will specialise in working with women for whom housing and risk of tenancy breakdown is a priority. You will provide specialist housing and domestic abuse support to women aged 18 and over. The accommodation needs of the women you support will require you to advocate and support for each woman efficiently and empathically, whilst liaising with providers and stakeholders to ensure her accommodation needs are met. The role is dynamic and requires the post holder to respond to women with effective crisis intervention, advocacy and support. They will be required to coordinate the provision of multi-agency support which focuses on working with clients to maintain their tenancies and prevent homelessness. The post holder will establish positive, proactive, and innovative working relationships with housing services and partner agencies.

About You:

To be successful as the Housing Floating Support Worker, you will need the below experience and skills:

Solid experience of supporting women who have experienced domestic abuse in all its forms, come from a sector with transferrable skills or possess a feminist/VAWG degree and be keen to learn and to train on the job

A good understanding of violence against women and girls with a particular focus on the dynamics of domestic abuse (physical, emotional, and sexual abuse, so-called ‘honour-based violence’, forced marriage, stalking and harassment) and its impact on women, children, families, and communities

Skills and experience in conducting comprehensive assessments of needs and risk for survivors experiencing domestic abuse, including carrying out short risk management and safety planning

Experience in assessing the needs and safety of any children that women using the service may have

An understanding of the criminal justice system and relevant legislation with regard to legal and civil options, housing, benefits, matrimonial and children

A good knowledge of safeguarding practice, procedures, and legislation

Other skills and experience:

Good data collection, monitoring and IT skills

A relevant qualification or training, for example in domestic abuse, criminal justice, law, social work, substance misuse or related area

Flexibility to work as part of Advance’s duty team on a rota basis which will involve completing intake assessments and providing crisis intervention support

We recognise that women often only apply to roles if they meet 100% of the criteria. We encourage you to demonstrate how your skills and experience would make you an asset to the role, and if you don’t have the exact skills/experience, tell us in your cover letter how you think you might grow and develop in the role.

How to apply:

Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.

Closing Date for Applications: 

Interviews are taking place on a rolling basis

What we can offer you - Employee Benefits:

A 35-hour working week

An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)

Additional days off to celebrate International Women’s Day, and for religious observance and moving home

Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more

Pension scheme

Enhanced maternity/adoption provision

Access to our Employee Assistance Programme

Employee eye-care scheme

Clinical supervision for front line staff and first line management roles

Refer a Friend Scheme - £250 for each referral who passes probation

Organisation wide away days

Thorough induction and training

Career development pathways

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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

Who we are

Do you share our core charity values of Independence, Empowerment, Staff Recognition, Sustainability, Professionalism and Partnership?

Balance is a specialist provider of range of progressive and high-quality services for vulnerable people living in SW and West London.

Our primary purpose is the development of services that support and stregthen the self-confidence, ability and independence of adults living with a learning disability or enduring mental health need. We offer a range of services including supported living as both an outreach and small supported living house service, horticultural therapy and skills training at our Community Garden and Nursery, day opportunities services for people with complex support needs, as wells as employment support services for people with a range of disabilities.

Our staff are experienced, knowledgeable and commitmed to widening the knowledge and experiences of those we support in a positive and inclusive way.

The Role

Our dynamic team supports over 80 adults living within SW London. The role is predominantly lone working in the community, but you will be supported by and part of a large support worker team.

Experience is not required, as full training will be provided. Many of those who work with us have never worked in social care previously.

You will need:

• To be committed to providing high quality support to empower adults with learning disabilities and mental health needs to meet their outcomes, realise their potential and enable their independence.
• To have good communication and engagement skills with all those you meet within your role.
• To engage in monthly supervision and training as required.
• To have competent computer skills and a willingness to develop record keeping skills.
• To be flexible in your working hours - across 7 days a week including evenings.
• To be passionate, resilient, and committed to supporting people.

Our Culture and Values

Our Purpose

The development of services that support the independence of vulnerable people with
learning disabilities and/or enduring mental health needs and the continuing development
of services within South West & West London.

Our Mission

• To support people to live safely and healthily in their own homes
• To provide the tools and opportunities people need to live independently & successfully
• To Ensure people have choice and control over the support they receive

There are six key values underpinning our approach to our work, both for those who use our services, supply them on our behalf or directly as our employees:

• Empowerment – Helping people to have voice
• Partnership – Working effectively with other services
• Sustainability – protecting the future of our work
• Staff Recognition – Valuing each other in our daily work
• Professionalism – Proving a reliable and high-quality service
• Independence – Helping people live the lives they want

Equality, diversity and inclusion policy

As a disabilities charity we take an assertive view on inclusion and diversity. We have worked hard in the last two years to diversify our board, workforce and those accessing our services.

We have increased leadership across the charity that reflects the communities we operate in and that we work with. We have fully revise all operational policy and governance to ensure we are meeting both our legal as well as our own quality standards in terms of inclusion and fairness across our business.

We have been independently audited and quality assured by a number of independent and contracting organisations to ensure we continue to meet those commiemtents. And we review annually through client and staff questionnaires in addition to our values based performance evaluation process how well we are doing against our corporate benchmarks.

Benefits

We offer the following benefits for paid jobs:

Cycle to work scheme

Employee discounts

Staff have access to range of discount schemes including Blue Light Card

Mental wellbeing support

Free access to the charity's employee assitance programme offering a range of talking therapies, mental health support and advice

Season ticket loan

Training opportunities

We provide access and funded support to training both for career development and as part of each specified role

25 days annual leave plus bank holidays and an additional day off for your birthday!

Support Services Manager

As the Foodbanks Support Services Manager you will be delivering the foodbanks advice services, managing the relationships with partner organisations referring to the Foodbank and managing and developing the the Foodbank’s school & family support activities.

Key Responsibilities

• You will be responsible for the orientation of new organisations who will be referring to the Foodbank and the delivery of high-quality training on the referral process to all partners as needed.
• Through regular engagement with those organisations, you will forge strong relationships to ensure they provide an advice-first approach, maximising the level of help local people get before being referred to the Foodbank.
• You will develop, monitor and co-manage a team of volunteer signposters who provide support to the Foodbank’s clients
• You will manage the Foodbank’s Family Engagement Lead, working in and with local schools
• Working closely with the Cirencester Foodbank’s Citizens Advice team and their Citizens Advice manager, you will ensure Foodbank clients are prioritised in obtaining further advice, monitoring the advisors’ caseloads and ensuring regular reporting
• Ensure that Foodbank clients are consulted and feedback gathered to make our services efficient, helpful, relevant, and respectful. Additionally, collect stories from clients to help illustrate the charities impact, issues that lead people into food poverty and enable further advocacy.
• Maintain the Foodbank’s client database with details of support provided
• Produce reports to agreed deadlines

Key Skills and Personal Attributes:

• With excellent written and verbal communication and relationship management skills, you will inspire and motivate existing and prospective partner organisations to share the Foodbanks vision to end the need for Foodbanks.
• You will have strong IT skills which will enable you to take advantage of the Foodbanks database, project and team management systems
• You will have experience of setting, managing and reporting against Key Performance Indicators
• You will be tenacious and able to embrace, innovate and shape the role and the Foodbank’s support service.
• You will be able to demonstrate empathy for people from disadvantaged, marginalised or socially-excluded backgrounds
• You will be organised, proactive, and a self-starter who is able to self-motivate.
• Previous experience in support and advice provision (i.e. Citizens Advice, Social Prescribing, Social Work, etc.) would be beneficial 

Kiran Support Services is a specialist South Asian charity providing refuge accommodation and outreach support to Asian women fleeing all forms of VAWG and harmful practices. Our services include refuge accommodation, resettlement and outreach support, advice and advocacy services, counselling and immigration advice and casework support.

We are a small team dedicated to providing intersectional culturally specific support to vulnerable women and their children through high quality services delivered in South Asian languages tailored to meet individual needs.

We are looking for a highly motivated and passionate women to join our team. If you have got what it takes to support, listen, laugh and cry on the journey to helping re-build someone’s life then contact us to find out more about the roles.

Job Title: Outreach & Advocacy Support Worker/ IDVA

Hours: 35 hours per week, 28 days annual leave, plus bank holidays

Annual Salary: £30,000 - £32,000 plus pension contribution.

Location: London Borough of Waltham Forest

Ref: KSS/Outreach25

Start date: 1st April 2025, 1 year fixed term contract. Extension for 1 further year subject to funding (provisionally agreed).

The main purpose of this role is support women and children living in the community in Waltham Forest and surrounding boroughs through the provision of one to one advocacy, advice and casework support. You must have a sound knowledge of housing legislation and welfare benefits. The role will require you to run advice surgeries and support groups to a wide range of Asian women across 3 boroughs.

An understanding of the intersectional complexities and dynamics of domestic abuse and its impact on women from South Asian communities is essential.

You will have demonstrable experience of providing advice and support to Asian women who have experienced domestic abuse, harmful practises and all forms of VAWG (violence against women and girls). You will be experienced at completing risk assessments and support planning. You will have a working knowledge of welfare benefits and housing legislation. An understanding of the issues faced by migrant women with no recourse to public funds is desirable.

It is essential that you are able to speak fluently in at least one South Asian language (Urdu / Punjabi preferred).

If you do not have the above qualifications or experience and are interested in either of the  roles and would be willing to undergo supported training please email us to arrange an informal chat about the role and how we could support you to train on the job. 

Closing date for completed applications is midnight Friday 7 February 2025

Interviews will be held on 13 & 14 February 2025

Due to the sensitive nature of these roles they are advertised in accordance with the provisions of the Occupational Requirement (Equality Act 2010, pursuant to schedule 9 part 1). 

Successful applicants will be required to have an enhanced DBS check.

We are COSRT - a unique professional body for specialist psychotherapists in the UK and beyond.  We provide and accredit training, set professional standards, and support professionals and the public.  All so that people can access the best possible therapy no matter where or who they are.

Now, after an internal promotion, we are looking to recruit an Organisational Support Officer.  This is a vital, interesting and challenging role.  It will mean you're involved in everything we do.  You'll work alongside and give practical support to all colleagues, using your skills to help us deliver products and services smoothly.

This isn't a stereotypical administration post - it is true support across our functions.There will be four main areas where you will be most involved:

• Training....including setting up agreements with trainers, providing pre and post event support for online sessions, creating products on our online training platform.
• Operations...including processing membership applications, dealing with queries from the public and professionals, supporting internal financial and other processes.
• Standards and governance...clerking complaints, setting up and supporting committee meetings.
• Communications...including social media posting, updating website content, creating newsletters.

There is no doubt that this is an exciting role.  No week will be the same and you will be supported in getting involved in as many things as possible to help your professional development.

To succeed you'll need to be flexible, proactive and have a diverse skillset.  You'll have an eye for detail.  You'll be good with numbers and able to do key administrative tasks.  You'll be comfortable working with technology and learning how to do new things quickly.  You'll be able to work independently as well as in close collaboration with others.  You'll be an excellent communicator, comfortable speaking with a range of people and producing high quality written outputs.

We're looking for a kind, compassionate and resilient Support Worker to join our Learning Disabilities service in Hertfordshire.

£23,400.00 per annum, working 37.5 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. In some services, this will include providing physical, domestic, emotional and social care. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer. In some services, this will include delivering personal and physical care as appropriate
Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
Participate in the support planning and risk management, as facilitated by the lead Support Worker
Carry out personal care duties for customers
Enable customers to make full use of community facilities by providing support as directed
Carry out support duties to enable customers to integrate into the community including e.g. accompanying the customer to attend benefit agency appointments and meetings, go shopping, to enquire at colleges about possible courses, to visit various public amenities
Report any observations relating to customers welfare
Adhere to all the policies and procedures of Look Ahead Care, Support & Housing plus those specific to the project including any statutory requirements
Ensure Look Ahead Health and Safety policies and local protocols are adhered to at all times
Maintain records as required at the project under the direction of the Support Workers/ management
Participate in team meetings/reviews and the general development of the service
Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Exudes a warm friendly presence and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Flexible
Open to feedback and self development
Has a practical and logical mind and is naturally well organised
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is motivated towards excellence and improvement of personal performance with a can-do attitude
Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Ability to cope positively with challenging and diverse behaviour

What you'll bring:

Essential:

NVQ Level 2 or equivalent or experience within charity/social care sector
Full UK drivers' licence

Desirable:

Relevant experience working with people with learning disabilities

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

The Youth Endowment Fund 

Assistant Director – Finance and Planning  

Reports to: Chief Operating Officer 

Salary: £75,000 - £79,000 

Location:  Central London or Hybrid*(see below) 

Contract: (2-year fixed term – potential to extend)

Closing date for applications: 9:00am Monday 3rd February 2025 

Interview dates: week commencing 10th February 2025 

We’re here to prevent children and young people becoming involved in violence. We do this by finding out what works and building a movement to put this knowledge into practice.  

The Youth Endowment Fund (YEF) is a charity with a £200m endowment and a mission that matters. We have c.£145m committed now to projects that are already underway and aim to commit and spend another c.£80m by 2029. It really matters that this money is spent effectively: every project we complete gives us more information on what works to prevent violence affecting young people. We’re looking for a new Assistant Director for Finance and Planning who will be accountable for the financial planning to ensure this money is spent well and implementing processes to ensure we get full value from the endowment. 

Key responsibilities 

Your job is to ensure that every pound of our funding is spent effectively. You are accountable for our financial planning and management, and effective commissioning of c.£30m-£40m of external projects annually. Your main responsibilities will be ensuring that: 

• We manage our finances excellently. 

• When other organisations do work with us, we procure and contract for it really well. 

• We fulfil our legal responsibilities. 

• We make decisions based on the right information. 

• We lead the organisation excellently. 

About you 

• You’re confident and competent at overseeing finance. You have had previous responsibility for financial management within an organisation. 

• You create simple processes and communicate them very well. You’re a structured thinker, able to develop proportionate and user-friendly processes across a range of domains. 

• You love data - and love making it seem simple. You can extract and analyse data and present this in a way that is easily understood. 

Kiran Support Services is a specialist South Asian charity providing refuge accommodation and outreach support to Asian women fleeing all forms of VAWG and harmful practices. Our services include refuge accommodation, resettlement and outreach support, advice and advocacy services, counselling and immigration advice and casework support.

We are a small team dedicated to providing intersectional culturally specific support to vulnerable women and their children through high quality services delivered in South Asian languages tailored to meet individual needs.

We are looking for a highly motivated and passionate women to join our team. If you have got what it takes to support, listen, laugh and cry on the journey to helping re-build someone’s life then contact us to find out more about the roles.

Job Title: Refuge Support Worker/ IDVA

Hours: 35 hours per week, 28 days annual leave, plus bank holidays

Annual salary: £27,000 - £30,000 plus pension contribution

Location: London Borough of Brent

Ref: KSSBrent/RSW25

The main purpose of the Refuge Support Worker role is to support women and children escaping domestic abuse by providing safe accommodation and support to rebuild their lives through the provision of one to one support, helping them to make informed choices while ensuring they understand their rights.

You must have at least one year’s experience of working with Asian women in a refuge or other formal setting. An understanding of the intersectional complexities and dynamics of domestic abuse and its impact on women from South Asian communities is essential.

You will have demonstrable experience of providing advice and support to Asian women who have experienced domestic abuse, harmful practices and all forms of VAWG (violence against women and girls). You will be experienced at completing risk assessments and support planning. You will have a working knowledge of welfare benefits and housing legislation. An understanding of the issues faced by migrant women with no recourse to public funds is desirable.

It is essential that you are able to speak fluently in at least one South Asian language (Urdu / Punjabi preferred).

If you do not have the above qualifications or experience and are interested in the role and would be willing to undergo supported training please email us to arrange an informal chat about the role and how we could support you to train on the job. 

Closing date for completed applications is midnight Friday 7 February 2025

Interviews will be held on 13 & 14 February 2025

Due to the sensitive nature of these roles they are advertised in accordance with the provisions of the Occupational Requirement (Equality Act 2010, pursuant to schedule 9 part 1). 

Successful applicants will be required to have an enhanced DBS check.