Support work jobs

Smart Works is a dynamic, high profile and fast-growing UK charity that dresses and coaches unemployed women for success at their job interview. We empower each woman by giving her the clothes and the confidence she needs to succeed.

After visiting Smart Works, 67% of clients secure a job within a month, gaining financial independence and transforming their lives.

The Smart Works service is delivered in London, Manchester, Glasgow, Edinburgh, Birmingham, Newcastle, Reading, Bristol and Leeds. Over the past ten years, Smart Works has helped over 50,000 women, and last year alone we reached 10,600 women. It is our mission that any woman who needs our service should be able to find her way to a Smart Works centre.

About the Role

We are seeking a Digital Content Manager, to join our ambitious team. We know that incredible work goes on behind the scenes at Smart Works - what we do meaningfully changes the lives of thousands of women every year. As a creative, social-savvy Digital Content Manager, you’ll be ready to bring our work to life across our social media channels. Whether it’s capturing a powerful moment at our events, crafting content that makes people stop scrolling, or editing a short video that inspires thousands to act — this role is all about building connection through content.

Your work will make a real difference – spreading the Smart Works message not only to the women we exist to support, but fundraisers, referral partners, volunteers and the public too.

Some the key duties and responsibilities will include;

• Develop and professionalise content production to improve how we create and share stories.
• Strengthen our content strategy and distribution to digitally grow our audience through key campaigns.
• Coordinate our content calendar, scheduling, analysing and reporting of digital engagement, working with internal stakeholders across Partnerships, Operations and beyond. 

The successful candidate will report to our Director of Communications & Marketing and will be a natural, creative storyteller who knows how to turn ideas into powerful posts across scoail media channels. They'll have a proven ability to write, film and design original content that tells our story and will be confident with Canva, CapCut, Adobe or similar tools for editing video and visuals. If this sounds like you, we'd love to hear from you. 

How to Apply

Please read the full job pack and then head to our website to submit your CV and cover letter by Midday on Wednesday 20th August.

There will be one round of interviews for this position in our North London Centre on Monday 1st September. We’re looking to move swiftly to fill this role, so please take a read of the job pack for the full interview times/requirements as these are fixed. 

If you require any reasonable adjustments or alterations for the application and recruitment processes, please don't hesitate to contact us.

Digital Marketing Manager

Maternity leave cover

c£50k

About us

BVA is the largest membership community for the veterinary profession in the UK, we champion, support, and empower more than 19,000 vets of all ages, stages, and disciplines.

We’re looking for a Digital Marketing Manager (maternity cover contract) to join our friendly and collaborative marketing and events team. If you're an experienced digital marketer with a track record of leading campaigns that boost engagement and participation, and if you're excited by user experience, content strategy, and data-led marketing, this could be the perfect role for you.

It’s an exciting time to join BVA as we embark on a major digital transformation project to redevelop our website. If you have experience of working on similar projects - especially with a strong understanding of UX, content hierarchy, and user journeys - you’ll be well placed to help shape a platform that truly serves our members

This is a varied and challenging position, but one that’s incredibly rewarding. You might be working on a high-impact public-facing campaign to champion animal welfare one day; the next, you could be developing content that showcases the voices of our members and promotes the value of joining BVA. You’ll need to be a confident multi-tasker, comfortable managing several projects simultaneously while keeping an eye on performance, brand alignment, and strategic goals.

Key duties:

You’ll take the lead on a wide range of digital marketing activity. This includes planning and delivering creative, insight-driven campaigns; developing a content strategy that connects with our audiences; managing end-to-end website performance, SEO, and digital advertising; and driving engagement in initiatives like BVA’s annual awards.

You’ll also work closely with our partner organisations, developing joint marketing plans that effectively promote exclusive and discounted benefits for BVA members.

You'll be bringing a strategic mindset as well as strong practical skills - from writing engaging content, overseeing multimedia production, and optimising email campaigns, to interpreting data in GA4 to improve performance. You should be confident working across various CMS platforms and multiple channels, with an eye for accessible, user-focused design and messaging.

In return, we offer a supportive, kind, and creative working environment, where you'll be encouraged to bring fresh ideas, try new things, and grow your skills. We care deeply about the work we do - and we’re looking for someone who shares that vision.

Benefits

· Annual leave allowance of 25 days (excluding public holidays), increasing by one day per year up to a maximum of 30 days.

· One day paid wellbeing day per year to provide you with dedicated time to focus on your own mental and physical wellbeing.

· One day paid leave per year to undertake voluntary work within the community or to support any reasonable charitable institution or cause.

· Enrolment into a pension scheme provided by Aviva (Employer = 6.5% / Employee = 5%).

· Opportunities for learning and development.

· A wide range of discounts from leading brands via Perkbox.

· A number of staff social events throughout the year.

· Well-behaved dogs are allowed to be brought to the workplace on a regular basis subject to agreement and various conditions being met.

We’re making sure that our members' work is understood and valued by the public, that they’re supported to grow and thrive both personally and professionally, and that their expertise is heard and respected by the people shaping our national policies.

BVA is strongly committed to equality, diversity and inclusion, and we encourage applications from all sectors of society. We would particularly welcome applications from under-represented groups within the not-for-profit/membership sector.

How to apply

Please submit your CV along with a cover letter (maximum 700 words) that clearly demonstrates how you meet the job description and person specification via 'CharityJob Apply' We're keen to learn about your experience, and see your ability to write clear, engaging, and concise copy, so staying within the word limit is essential.

Closing date

5pm on Thursday 4 September 2025.

Interview and start dates

· First interviews will be held remotely on Monday 15 and Tuesday 16 September

· Second interviews will be held in person on Monday 22 September

· Start date will be around w/c 27 October.

No agencies please.

Marketing Manager
2 Fixed Term Contracts (12 months & 6 months)
Full time (34.5 hours) we are open to a conversation about how you work these hours 
Location: split between home and our London Office, typically one day per week but we are open to a conversation about this 
Salary range (London/Hybrid): £43,000-£48,000 per annum

Are you an experienced marketer or project manager, looking for a new challenge? Do you want to continue developing your skills in digital giving? Do you want to continue to grow as a marketing professional, working on large-scale, sector-leading fundraising campaigns? Do you want to work in an inclusive and collaborative team, where you can focus on wellbeing and development? If so, this role could be for you.

About the role

We're looking for a Marketing Manager to join our fundraising marketing team to deliver sector-leading fundraising campaigns. Working collaboratively with the wider fundraising marketing team, this person plays a key role in the planning and delivery of multi-channel marketing campaigns, which successfully drive multiple millions of pounds of income. Your work will be instrumental in raising money to ensure we can provide vital physical, emotional and financial support for people living with cancer.

As a team, we are responsible for the marketing and project management of several large-scale fundraising campaigns, including Macmillan’s Coffee Morning, Brave the Shave, Longest Day Golf Challenge, Go Sober and the Macmillan Lottery. In this role, you will be responsible for delivering large-scale projects, to ensure the team achieves its ambitious fundraising objectives. The role is a great opportunity to continue to develop as a marketing professional in a large charity context.

A typical week in this role might involve:

• Delivering key campaign actions, like brief writing, artwork review and approval, results reporting and optimisation
• Holding a weekly catch up with a Marketing Assistant or Marketing Executive to ensure they are delivering their key campaign actions to agreed schedules. This could include answering questions, helping resolve issues or helping them to understand or develop a marketing skill
• Leading a weekly call with an external agency partner, to agree key actions and keep a project on track
• Reviewing campaign performance, reporting internally and identifying optimisations
• Preparing for and attending monthly development meetings with your line manager
• Writing an objective for a Marketing Assistant working on your campaign, or providing feedback to support their upcoming review

About you

We are looking for someone who has a foundation in the skills outlined in the section of the job description labelled ‘To do this role, you will have...’.

Unless specified, this does not have to be experience in a charity context – we are just looking for someone with this experience and a willingness to learn about our charity context and in a way which aligns to Macmillan’s values. If you meet these criteria, we would love to hear from you!

• Marketing skills: Experience of delivering multi-channel marketing campaigns (specifically in digital giving) or management of complex projects, in line with agreed budgets and schedules
• Results-focus: Experience of using data or insight to understand performance, make decisions and inform marketing plans
• Analytical/Solution-focused: A proactive approach to resolving project blockers, conflict or underperformance
• Leadership: Familiarity with leading individuals or groups to deliver a project, campaign or collective goal
• Communication: An ability to communicate clearly with a range of different people, with confidence to influence and negotiate to drive projects forwards, as needed
• Relationship management: An ability to build positive relationships with colleagues and external partners, which enable productive collaboration on projects

Recruitment process

The application closing date Thursday 28th August at 11:59pm, with virtual first interviews planned to take place 2nd and 3rd September.

The process following shortlisting will be:

• 60 minute interview

So we can support you to be your best during the application or interview process, please contact Macmillan TA Team for advice and reasonable adjustments. 

We welcome applications from everyone who meet the criteria and strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Macmillan. Our Equity, Diversity and Inclusion Strategy here along with our internal employee representation body, ‘Our Voice’ and 8 Employee Network groups help us promote fairness and belonging, becoming an engaged and inclusive organisation for all our people. 

Corporate Fundraising Manager (Maternity Leave Cover)

Hours: 35 hours per week, 9am-5pm, Monday-Friday

Location: Hybrid (Office in Amersham, Buckinghamshire), with occassional travel across the UK

Contract: Fixed-term, 12 month contract, to cover maternity leave

Job Description:

In this interim role, you’ll play a key part in driving forward our corporate partnerships work to build strong, mutually beneficial relationships with businesses and organisations to support our mission. You’ll identify and develop high-value opportunities, inspire charitable giving, and provide excellent stewardship to ensure partners feel valued, engaged, and motivated to continue their support. 

You’ll also contribute to maintaining a healthy and active pipeline of new prospects, supporting the long-term sustainability of our work. As part of our marvellous team, you’ll enjoy the opportunity to manage and support colleagues, helping them thrive and deliver great results during this period. 

This is a rewarding, hands-on role for someone who loves relationship-building, is confident working with corporate partners, and is excited to be part of a charity making a real difference to seriously ill children. 

Key Responsibilities:

Strategic Leadership 

• Lead the corporate fundraising programme at Roald Dahl’s Marvellous Children’s Charity, working closely with the Director of Fundraising & Communications, Director of Development, and Brand & Marketing Manager. 

• Deliver an ambitious corporate partnerships strategy that supports both regional (aligned with Roald Dahl Nurse locations) and national growth. 

• Contribute to the overall strategic planning of the Fundraising and Communications team, supporting the charity’s broader income and engagement goals. 

• Provide leadership and direction to the Corporate Fundraising Executive 

Corporate Partnership Development 

• Identify, research, package and secure high-value corporate partnerships, including Charity of the Year, sponsorship, cause-related marketing, and employee fundraising opportunities. 

• Proactively grow and manage the new business pipeline, forecasting income and tracking likelihood of success, ensuring alignment with agreed income targets. 

• Build creative, compelling cases for support and deliver inspirational, tailored pitches and proposals to senior corporate audiences. 

• Horizon scan to identify new partnership opportunities and emerging sectors, working closely with the Programmes Team to align fundraising opportunities with service delivery and impact. 

Account Management & Stewardship 

• Deliver high-quality relationship management for all existing corporate partners, ensuring clear communication, excellent stewardship, and sustained engagement, with support from the Director of Fundraising & Communications, CEO and other senior staff as needed. 

• Create and implement bespoke fundraising plans and incentives to support multi-year, mutually beneficial partnerships. 

• Prepare engaging, tailored assets and communications including proposals, presentations, impact reports and updates for corporate supporters. 

• Represent the charity confidently at meetings and events, delivering presentations and engaging with stakeholders at all levels. 

Performance & Financial Management 

• Track, analyse and report on income, ROI, and engagement across all corporate partnerships. 

• Manage the corporate fundraising income and expenditure, reporting performance against forecasts. 

• Maintain oversight of all contractual agreements and partnership terms for corporate partnerships and cause-related marketing. 

Cross-Team Collaboration & Support 

• Work collaboratively across the Fundraising and Communications team to deliver a calendar of corporate fundraising events, campaigns, and activity. 

• Contribute content and stories to the charity’s website, newsletter, annual review, and other external communications. 

• Ensure strong collaboration with the Programmes Team to develop impactful narratives. 

• Support the maintenance of accurate records on Beacon, ensuring all corporate fundraising activity is logged in our CRM system.

Other Information 

This job description helps the post holder to understand his/her main duties.  It is not exhaustive and the role’s duties may change from time to time, in discussion with the post holder and consistent with the level of responsibility appropriate to the grade of the post. 

• The post holder will be required to travel within the UK, for example to visit with corporate partners or to attend meetings in other parts of the country. This may occasionally require overnight stays.  The post holder may also be required to undertake occasional evening and weekend work when, for example, we hold fundraising events or need to meet with funders. 

• Roald Dahl’s Marvellous Children’s Charity is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.  Confirmation of appointment will be subject to a satisfactory standard Disclosure and Barring Service check. 

• The appointment is subject to the satisfactory completion of a three-month probation period. 

• Roald Dahl’s Marvellous Children’s Charity is committed to achieving the highest standards of service and employment practice.  We give equal opportunity to everyone, regardless of background.  While our offices are not currently accessible for people with significant mobility difficulties we will make all reasonable adjustments to allow the most suitable candidate to perform their role effectively 

• The postholder will have the right to work in the UK. 

Action for Refugees in Lewisham (AFRIL) are recruiting for a Community Activities Coordinator to join our growing, dynamic organisation. This exciting new role will sit within AFRIL's busy Casework and Advocacy Service, working collaboratively with our asylum seeking and recently granted refugee clients to plan and deliver a range of activities, improving wellbeing and community solidarity. 

We are looking for a good people person, able to engage and inspire others, who demonstrates a collaborative approach to working with a range of stakeholders and in particular AFRIL clients who come from a variety of backgrounds. The postholder will be highly organised, have good project planning and execution skills, and a good working knowledge of the issues affecting refugees and asylum seekers in the UK. Community language skills are an asset. 

About AFRIL

Action for Refugees in Lewisham (AFRIL) is a registered charity that supports asylum seekers, refugees, and vulnerable migrants in South East London. We support people to lift themselves out of poverty, assert their rights and rebuild their lives in the heart of our community. We provide both crisis support to meet immediate need, and longer-term, flexible programmes to tackle the underlying problems that lead people to be in crisis, supporting people to integrate, contribute and thrive. Our work is grounded in the values of professionalism, inclusivity, and solidarity. Our clients are at the heart of what we do and our approach is one of co-production and empowerment.

AFRIL delivers the following core services in the London Boroughs of Lewisham, Greenwich, Southwark, Bexley and Bromley:

• Rainbow Club Supplementary School - providing weekly supplementary education in English and Maths, arts, music and sports activities to children from refugee, migrant  and asylum seeking backgrounds from 4-11 years old, plus youth volunteering programme and Youth Council (NRCSE and Sanctuary Status). 

• Casework and Advocacy Service: providing AQS accredited advice, casework and legal interventions in asylum support, community care, housing, welfare benefits and related matters. Pre-Action Protocol letters to challenge unlawful public law decisions. The service currently provides Level 1 immigration advice under the Immigration Advice Agency.

• Destitution Support - a fortnightly Food Bank in partnership with St Peter’s Church providing food, food vouchers, toiletries, and other essentials, alongside a warm hub with free cafe, information and support. Small grants for essential items and cash payments for food in emergencies. Securing and distributing gifts in kind, e.g. winter coats, laptops and data. 

• Allotment of Refuge - a welcoming community of food growers that supports improved health, wellbeing and integration of members, whilst protecting the local environment. 

• Immigration Project in partnership with Southwark Law Centre, providing free legal advice and representation to support people to regularise their immigration status. 

We also use our frontline experience, together with our clients, to engage in Policy and influencing work to improve the services and policies that impact our client group. This includes advising the GLA on 3 asylum related working groups, and as a member of the London Housing Panel.

AFRIL is an equal opportunities employer. We are a diverse staff team and particularly encourage applications from BAME candidates, LGBTQ+ candidates and those with lived experience of asylum/irregular migration. We are committed to making reasonable adjustments to support our staff to flourish.

We are proud to be a member of the Experts by Experience Employment Network which aims to increase representation of people with lived experience in the charitable sector. Please feel free to use their information and resources which may help in preparing your job application.

Please read full Job Description and Person Specification. Applications will only be accepted through CharityJob - please submit a CV and cover letter (no more than 2 sides of A4) detailing how you meet the person specification. 

You'll play a vital role in developing work experience opportunities for adults with learning disabilities as well as supporting our team members into permanent employment. This is a new role which will require you to show heaps of flexibility and learn-as-we-go in order to shape and develop our impact into the future.

If you have pints of personality and want to work for a fantastic cause, we want to hear from you. You’ll be experienced in coaching or mentoring, be well organised and understand the barriers faced by people with a learning disability when moving into employment.

You'll support and develop our team. This means:

• managing a caseload of between 6 and 10 people who are neurodivergent and/or have a learning disability, and who are looking to move into supportive employment locally
• preparing our team members for long-term employment by supporting them to understand their skills, aspirations and goals by offering employment profiling, job matching, action planning and skill development opportunities
• working to a minimum target of 2 adults moving into long term employment by the end of your contract
• undertaking monthly work coaching sessions for team members to develop and upskill them in brewing and bar management skills
• supporting team members to reduce work-related barriers such as travel-to-work, better-off calculations, disclosure of health & wellbeing needs and budgeting
• providing in-work support to assist team members in maintaining and retaining employment, including frequent in-person meetings during the first few months of a successful employment match

You'll be responsible for our employer engagement. This means:

• undertaking tailored job searches and proactive engagement with employers to source supportive, paid job opportunities which meet our team members preferences and match their developing skillset
• identifying potential opportunities for employment within their businesses and sales opportunities amongst employment partners
• providing education and support to employers, which may include negotiating adjustments and on-going employer support to ensure job retention
• building Ignition’s profile as a skills-based, local employment specialist

You will develop our wider employability programme. This means:

• organising and facilitating regular employment taster days for people with learning disabilities looking to move into work in order to raise aspirations and developing an understanding of the workplace
• planning & running CV development workshops to help adults with learning disabilities prepare for the world of work
• developing our evidence-based employability model, drawing on good practice from other sectors, in order to constantly improve and refine the model

As part of your 20 hours per week, you will also be required to undertake one evening or weekend shift per week of up to 6 hours, as a Taproom Supervisor.

What we need from you (the essentials):

• experience of working or volunteering with neurodivergent adults or people with learning disabilities
• experience of leading, teaching, coaching, mentoring or otherwise supporting groups of people
• an understanding of the barriers to employment experienced by adults with learning disabilities
• proven experience of meeting and exceeding outcomes and targets
• well organised with experience of managing a varied workload
• outstanding interpersonal and communication skills with an ability to build rapport with people
• good administrative skills with an ability to use IT and tools such as Microsoft Word, Excel and PowerPoint
• a flexible and hands on approach with an an ability to think and problem-solve independently
• being comfortable trialling new approaches and learning in response

What we’d ideally like from you (the desirables):

• experience of supporting people to obtain employment
• knowledge of the benefits system and how to navigate this when moving into employment
• experience working in a bar or other customer service setting

About Us

SOSRC (SOS Rape Crisis) works with survivors of sexual violence and child sexual abuse, providing independent, specialist support and promoting and representing their rights and needs. SOSRC provides service across Southend, Castle Point and Rochford. SOSRC is a registered charity working with adults of all genders, young people and children. 

We are part of Synergy Essex, a partnership of three Rape Crisis Centres (SOSRC, SERICC and CARA), funded by the Office for the Police, Fire and Crime Commissioner for Essex to provide a countywide ISVA service.

The Opportunity

We are seeking a dedicated Adult and Young Person Sexual Violence Therapist (sessional) to join our multi-disciplinary team. In this role, you will provide specialist counselling support to adults and young people who have experienced rape, sexual violence, or sexual abuse. You will uphold professionalism and deliver trauma-informed, empowering therapeutic support.

Key Responsibilities

• Deliver counselling and emotional support services from a Feminist perspective, upholding the Rape Crisis ethos and values.

• Provide one-to-one counselling, maintaining a caseload of 10-25 clients per week (minimum 10).

• Conduct assessments and complete regular risk assessments using the SAS (Safety and Support) Form.

• Maintain accurate and confidential records in line with SOSRC policies and GDPR.

• Keep up to date with relevant legislation, policies, and best practices.

• Work flexible hours, including some evenings, and across various locations in Southend, Castle Point, and Rochford as needed.

• Participate in training and contribute to the wider counselling team within The Synergy Essex Partnership.

• Adhere fully to all organisational policies and safeguarding procedures.

• Report to the Clinical Manager or CEO and undertake other related duties as required.

About You

Essential Skills and Experience

• Diploma in Counselling or equivalent, with a minimum of 400 counselling hours.

• Experience working therapeutically with adults and young people.

• Experience of supporting people with mental health issues and psychological or behavioural problems.

• A strong understanding of feminism and gender-based violence.

• Knowledge of safeguarding policies and procedures for children and vulnerable adults.

• Ability and willingness to work remotely, as a lone worker, and across multiple locations.

• Flexible availability including some evening work.

• Proven ability to manage your own workload, prioritise effectively, and work independently.

• Commitment to maintaining confidentiality and accurate record-keeping.

• Strong interpersonal, written, and oral communication skills.

• Proficient in Microsoft Office and database management.

• A professional, flexible, and non-judgemental approach.

• Commitment to SOSRC’s ethos and mission.

• Membership of BACP or UKCP.

• Full UK Driving License.

Desirable

• Experience working specifically in the field of sexual violence.

• Experience liaising with multiple agencies.

• Experience conducting client assessments.

• Experience with crisis intervention.

• Experience facilitating support groups and providing telephone or video support.

• An understanding of social injustice and discrimination with a commitment to countering these.

Additional Information

• Salary: Paid sessional hours at £30 per hour.

• Hours: Caseload of 10-25 clients per week (minimum 10).

• Place of work: Flexible between SOSRC office in Southend and outreach across Southend, Castle Point, and Rochford.

• This post is restricted to women applicants under the Equality Act 2010, Schedule 9, Part 1.

• Start date: Inductions possible from August 2025

• Application deadline: 19th August 2025

• Interview dates: TBC

Join Us

If you are passionate about supporting survivors of sexual violence and committed to making a positive impact through empowering therapeutic work, we would love to hear from you. Join SOSRC and be part of a dedicated team making a real difference in our community.

Please refer to the job description and person specification attached to this post for full details.

About More Than A Roof:

More Than A Roof is a charity dedicated to empowering individuals and families experiencing homelessness. Our vision is a world where everyone has a secure home, and no one needs to stay in temporary accommodation to avoid homelessness. We work alongside vulnerable people in temporary accommodation to improve their lives and communities, unlock their potential, and open new possibilities. We provide practical and emotional support and stability, aiming to make any stay in temporary accommodation short, rare, and non-recurring. We work in close partnership with organisations like The Housing Network, Community Shop and a large number of Local Authorities.

The Role:

The CEO will be responsible for leading the strategic growth, fundraising, and external engagement of More Than a Roof. This role will focus on developing and communicating the charity’s mission, building strong partnerships, and securing funding to expand our impact across the UK.

The CEO will act as the external face of More Than a Roof, engaging supporters, funders, and strategic stakeholders to raise awareness and increase income. While the charity exists to support individuals & families experiencing homelessness, delivery of frontline services and direct engagement with residents is undertaken by our partner organisations, such as The Housing Network. The CEO will ensure that the voice and experience of those we support shapes our fundraising narrative, advocacy, and programme design, without duplicating the operational role of our delivery partners.

Key Responsibilities:

• Work alongside colleagues at The Housing Network to support individuals and families (including individuals over 18’s, families, and prison leavers) as they move into temporary accommodation.
• Facilitate connections for beneficiaries within the local community in Leicester, helping them build support networks.
• Signpost beneficiaries to relevant external support agencies and services to address their diverse needs (e.g., health & wellbeing, training & life skills, employment, financial matters).
• Collaborate closely with on-the-ground partners, such as Community Shop in Leicester, to ensure integrated support.
• Collect and maintain accurate beneficiary data and records, ensuring compliance and contributing to outcome reporting.
• Actively support the charity's social media presence and engagement.
• Play a key role in fundraising activities, demonstrating a proactive approach and a proven track record of successful fundraising initiatives.
• Regularly report to and support the Board of Trustees, providing updates on beneficiary progress and charitable activities.

 About You:

We are looking for an exceptional individual who is passionate about making a tangible difference in the lives of people experiencing homelessness. You will be a self-starter with a proactive approach, comfortable working independently as the charity's first paid employee.

 Essential Skills & Experience:

• A proven track record of working in a local charity, demonstrating an understanding of the charity sector, particularly in the field of homelessness.
• Confidence and a highly self-motivated approach, capable of managing your own workload effectively.
• Knowledge and understanding of the homelessness sector, its complexities, and challenges.
• Solid understanding and practical experience of safeguarding principles and procedures.
• Familiarity with trauma-informed care principles and their application in support settings.
• Experience in crisis intervention and the ability to respond effectively in challenging situations.
• Excellent communication and interpersonal skills, with the ability to build rapport and trust with diverse individuals and families, supporters of the charity and external stakeholders and funders.
• Strong organisational skills with attention to detail for accurate record-keeping and data collection.
• A proven track record in successful fundraising, with the ability to contribute to and lead fundraising initiatives.
• Proficiency in using IT for record-keeping, communication, and social media.

 Desirable Attributes:

• Experience working with diverse client groups including families, individuals over 18, and prison leavers.

Qualifications:

No specific formal qualifications are required for this role, however, this is not an entry-level position for someone stepping into their first charity job. Relevant experience and knowledge are paramount. A proven track record in fundraising activities, demonstrating a proactive approach and a proven track record of successful fundraising initiatives.

 Benefits:

• Competitive wage.
• Pro-rata paid annual leave.
• Pension scheme contribution.
• Travel expenses.
• Flexible working hours.

Join Addiction Family Support

Addiction Family Support is the leading UK registered charity for people affected or bereaved by a loved one’s harmful use of alcohol, drugs, or gambling, supporting over 3,500 people each year.

The Role: Services Manager

As Services Manager at Addiction Family Support, you will coordinate the development and delivery of our core services – ensuring they run smoothly, meet high standards, and continue to evolve in response to the needs of the people we support.

You’ll line-manage our team of part-time Family Support Workers and work closely with staff and volunteers across our helpline, one-to-one and group services, and training provision. This is a flexible, part-time role (with potential to grow) for someone who’s confident supporting teams, shaping services, and working with care, clarity, and compassion.

Your responsibilities will span service coordination, team management, safeguarding, and helping us pilot new services – all with the aim of reaching more people affected or bereaved by a loved one’s harmful use of alcohol, drugs, or gambling.

This is a remote role with quarterly team meetings in London. You’ll need to be comfortable working independently while staying actively connected to our supportive and collaborative team.

Responsibilities:

• Line-manage our team of seven part-time Family Support Workers.

• Coordinate and support the day-to-day delivery of services across helpline, one-to-one and group support.

• Help develop, pilot, and evaluate new services to meet emerging needs.

• Support the development and implementation of key policies and procedures.

• Act as one of two Designated Safeguarding Leads (training provided if needed).

Join Our Team of Change-Makers

Are you ready to make a difference? We're on the lookout for vibrant, enthusiastic, proactive and collaborative individuals with the right skills and experience to become part of our incredible charity.

Be Part of Something Special

Our clients' continuous positive feedback speaks volumes about the impact of our work, and we take immense pride in it. Emilia Fox, one of our dedicated Patrons, stands with us in our mission.

Join an Award-Winning Journey

This is your chance to become part of an award-winning charity where every day is an opportunity to contribute to the greater good. If you're seeking a dynamic environment filled with compassionate individuals dedicated to creating positive change, we invite you to apply or reach out with any enquiries.

Are you a creative person looking for role where you can make a lasting difference to people experiencing homelessness in Bristol?

This post is offered as a 10 month fixed term contract, or secondment for internal applicants.

We are looking for a Complex Caseworker to join the Bristol High Stability Housing team. In this role you will work with a fixed group or identified people who are referred to the scheme who require a specialist intervention and multi-disciplinary approach to secure sustainable outcomes.

In this role you will work with the Service Manager and alongside local services. You will take responsibility for carrying a caseload and supporting the day to day delivery of the scheme. You will work towards delivering outcomes which focus on sustaining accommodation, improving health and wellbeing, engaging and sustaining formal treatment for substance misuse, and securing a range of educational and employment opportunities including volunteering. You will work with the Rough Sleeping Navigator Coordinator to:

• Be the single point of contact while supporting clients through the transition into independent tenancies.
• Build and maintain working relationships with agencies and individuals who can aid clients in sustaining their recovery and meeting outcomes.
• Work with colleagues to find ways to address support needs for individual clients such as improving life skills, tenancy sustainment, employment and education, and building recovery networks with agencies, peers and from within the community.
• Provide evidence based information on desired outcomes.

About you

This is a great opportunity for someone to step into a new scheme and use their problem solving and organisational skills alongside experience of working with clients who face multiple disadvantage.

Above all we are looking for people who share our values; who are passionate about supporting our clients to sustain their recovery. Even if you don’t think you match 100 % of the criteria, we would still like to hear from you. Potential can be equally as important as experience, so if you think you have what it takes, please do apply!

• You will have good communication skills, with the ability to network and build effective relationships with a variety of people in a multi-agency context.
• You have a good working understanding of supporting vulnerable with complex needs, such as substance use, mental and physical health issues, and the ability to understand the difficulties they experience in accessing services that fully meet their needs.
• We will provide you with support, supervision and training so that you can develop the necessary skills to offer a high quality service to clients.

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10 am on 18 August 2025

Interview and assessments on: 3 and 5 September 2025

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

Senior Support Coach

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Senior Support Coach

Location: Catford (Around 16 minute walk from the station) Based in service with occasional travel to Central office (Please kindly note that unfortunately both locations do not have step free access)

Salary: £28,600

Shift Pattern: 37.5 hours per week, Monday to Sunday on Rota between 08:00 - 21.30, 08:00 - 16:00, 13:30 - 21:30, including bank holiday working.

About the Role

We're looking for a Senior Support coach to join our team which focus on supporting residents with OPD (Offender Personality Disorder) and related cognitive or behavioural challenges, many of whom have experienced institutional care or social exclusion. You will play a key role in the day-to-day running of the service, acting as a mentor and lead for the team, providing advice and guidance, as well as providing specialist expertise to the team and residents. 

You will further deliver one-to-one support with residents directly, developing personalised support plans, risk assessments, facilitating life skills sessions, and help individuals access services, resources, and opportunities within the community. Our support is tailored towards providing person centred support to empower our residents to achieve their personal goals and independent living. You will be instrumental in creating a safe, flexible, inclusive, and psychologically informed environment that promotes dignity, choice, and empowerment.

Key Responsibilities further Include:

• Delivering effective 1:1 and group-based support for residents/participants in line with support plans
• Providing specialist advice and guidance to the team and residents
• Acting as the first point of contact in the absence of management
• Supporting property management tasks including reporting repairs, monitoring health & safety, and maintaining high accommodation standards
• Supporting residents to access relevant networks, training, life skills, and community resources
• Promoting resident participation in the design and running of service activities
• Working flexibly to meet the needs of the service and taking part in continuous improvement initiatives
• Deputising for management when required. 

About You

We're looking for someone who has knowledge and understanding of Offender Personality Disorder, able to share this with others and act as a mentor to resolving complex cases. You'll bring experience within a similar environment to the role, and have experience in supporting similar residents with areas of social care, supported housing, and community support. You will have a commitment to person-centred support and have an understanding of the importance of trauma-informed care, able to lead by example.

As a Senior Support Coach, you’ll be someone who thrives in a fast-paced and ever-changing environment. You’re able to manage competing priorities, respond calmly to crisis situations, and maintain professionalism under pressure. You’re not only a great listener and communicator but also you're someone who builds trust, encourages growth, and helps people feel heard and empowered.

We’re looking for someone who is:

• A natural leader, confident in guiding colleagues and supporting service delivery
• Proactive and solution-focused, able to identify and respond to challenges
• A confident communicator who can build strong, purposeful relationships
• Organised and detail-oriented, with strong administrative and record-keeping skills
• Knowledgeable of safeguarding practices, risk management, and resident engagement
• Values-driven, and committed to equality, diversity, and inclusion
• Comfortable working in fast-paced, evolving environments with a flexible approach

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme
• Be part of an organisation which believes good care and support improves lives with the vision to create healthier, safer, and more inclusive communities.
• Join an organisation with a mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.

We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation. 

SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. 

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

We're looking for a kind, compassionate and resilient Bank Support Worker to join our Look Ahead services.

£13.85 per hour on a zero-hour contract

Want to feel in control of your career? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

Bank Support Workers may be able to work shifts from all of Look Ahead's specialisms including Mental Health, Learning Disabilities, Homelessness and Young People. Bank Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices. Within Learning Disability services, this will include providing physical, domestic, emotional and social care. Within Mental Health and Homelessness services they will enable vulnerable people living in a variety of different tenures to manage their tenancies/ licences and move towards greater independence within the community by providing a flexible and individually tailored support package. While carrying out activities Bank Support Workers should deal with all customers, visitors and staff in a professional and appropriate manner and report to Look Ahead staff and management any observations relating to customers' welfare.

For a full job description, please visit our website.

About you:

Is customer-focused - wants to provide a great service to our customers whilst
respecting professional boundaries
Approachable
Can work well on own and also works well as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or
obscure their judgement
Has a practical and logical mind and is naturally well organised
Flexible to ensure a job is done well and supports the customers needs
Open to feedback and personal development
Thrives on change and enjoys dynamic diverse environments
Is respectful, articulate and sensitive in style of communication
Is motivated towards providing an excellent service and has a can do attitude
Enjoys social interaction and the company of others, joins in local activities to
encourage customer involvement
Ability to cope positively with challenging and diverse behaviours

What you'll bring:

Previous experience gained from providing great care or support of a vulnerable person/s or work in similar organisations would be an advantage.

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

The Account and Support Manager will be responsible for working with the Upshot team to deliver high quality customer service to all clients. They will manage the implementation of the Upshot system for new clients, deal with customer support queries and manage contract renewals for existing clients. The role enables the candidate to work closely with a range of audiences, stakeholders and different charities, sport and non-sport, to help and support them to collect good data and better measure the impact of their community work. 

Remote working from home; The expectation would be that the successful candidate would spend 2 days per week at the House of Sport with Upshot and the remainder working remotely. At times depending on business needs there may be a requirement for more days to be worked in the office. This role also includes periodic travel to client locations to build relationships and deliver training. 

The successful candidate will be managing high-level and detailed relationships with clients and this role will see the successful candidate as a primary point of contact for both new and existing clients of which they are responsible for. 

Beyond their core responsibilities, the Account and Support Manager will also have the opportunity to develop the business more broadly, through identifying potential business development opportunities, partaking in ongoing marketing exercises, discussions around the development of the system and engaging with our wider Monitoring, Evaluation and Learning Services. 

The role is varied, providing the unique opportunity to learn the many different skills needed to run a tech start up, under the umbrella of a social enterprise. They will help develop Upshot’s online help guides/resources, deliver online and face to-face training, host workshops and assist with improving efficiency within the team. 

Find out more via the attached job description and Upshot brochure.

This role at Relate - Family Action

Relate at Family Action is here to promote safe, supportive relationships for all and support everyone to strengthen the relationships that mean the most to them.

For over 150 years Family Action has seen first-hand the power of family to shape lives, for better and worse. That's why we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today. Whatever family means or looks like to us, ultimately, it's relationships that matter – and the quality of our relationships affects the quality of all our lives.  

This is a pivotal role responsible for crafting and executing strategies and campaigns that promote both the Relate brand image and overall marketing efforts to support the achievement of sales targets across a range of counselling services (both B2C and B2B), training products, charity retail outlets and other income streams.

We are looking for a marcomms ‘all-rounder’: someone who can take a strategic view as well as being ‘hands-on’ in the delivery of marketing support to the wider Relate team.