Support worker jobs in Birmingham, west midlands

Peer Support Worker - 3 posts available 21 hours per week

Deritend, West Midlands (On-site) 3.15 miles

£22,932 per year pro rata

Part-time (21 hours per week over 3 days)

Temporary (To be Confirmed)

Job description

We are SIFA Fireside, the support service for any adult in Birmingham that faces homelessness. For 40 years we have supported Birmingham’s most vulnerable people through Homelessness Intervention, Prevention and Recovery services.

We welcome applications from people with lived experience of some of the issues our clients face, including homelessness, mental health challenges, substance use, or involvement with the criminal justice system.

SIFA Fireside’s Support Centre, based in Digbeth, delivers a range of services to people experiencing homelessness or who are vulnerably housed. The Peer Support Worker Service (PSWS) is a team of individuals who work with rough sleepers across the city of Birmingham, aiming to facilitate connection, motivate and inspire, and provide a non-judgemental listening ear. The service supports individuals facing Multiple Exclusion Homelessness (MEH), empowering them to make informed choices about their lives.

The Peer Support Worker role includes street outreach across Birmingham, building trust and rapport with the rough sleeping community. Many individuals have had negative experiences with services, leading to a lack of trust and reluctance to engage. Some may also have limited experience of managing accommodation or navigating support services. The role therefore centres on developing supportive, persistent, and compassionate relationships.

Key tasks (selection of)

Support people through street outreach, building trust and rapport with rough sleepers in Birmingham.
Build and maintain trust with individuals facing Multiple Exclusion Homelessness through social and community-based activities.
Support individuals in their positive behavioural change journeys using trauma-informed, strengths-based approaches that build confidence and wellbeing.
Work collaboratively with other frontline services across the city, engaging in day-to-day liaison to ensure a multi-disciplinary response.
Assist in crisis intervention and provide support in challenging situations, connecting individuals with appropriate professional help when required.

Posted by

SIFA Fireside View profile

Registered Charity

21 - 50

To Challenge and address the systemic causes, and the effects of homelessness in collaboration with our partners

View profile

Refreshed on: 23 December 2025

Closing date: 30 January 2026 at 09:00

Tags: Advice / Information, Housing, Customer support, Health / Medical, Homelessness, Mental Health, Wellbeing, Social / Support Work

The client requests no contact from agencies or media sales.

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Children and Young Person Support Worker

Victim Support

Warwick (Hybrid) 17.14 miles

Up to £26830.20 per annum

Full-time

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Job description

We have an exciting opportunity for a Children & Young Persons Independent Victim Advocate to join the Children & Young People team in Warwickshire , working 37.5 hours a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

Flexible Working Options: Including hybrid working.
Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
Birthday Leave: An extra day off for your birthday.
Pension Plan: 5% employer contribution.
Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
Wellbeing Support: Employee assistance programme and wellbeing support.
Inclusive Networks: Access to EDI networks and colleague cafes.
Sustainable Travel: Cycle to work scheme and season ticket loans.
Career Development: Ongoing training and support with opportunities for career progression.

About the role:

As a Children & Young Persons Independent Victim Advocate you will:

Provide one to one support to children and young people
Proactively promote the service, raise awareness of services & work collaboratively with professionals to improve the access to and quality of services for children & young people.
Play a vital role in ensuring we provide high quality, end-to-end support to children & young people to help them to recover from the effects of crime.
Undertake risk and needs assessments to address the specific needs of the client in line with VS operating procedures.
Follow relevant safeguarding policies and procedures, working with safeguarding leads and other agencies to ensure an integrated approach to address any safeguarding concerns.

You will need:

Experience of working with children and young people.
Strong communication skills
A good understanding of the impact of Domestic Abuse

This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.