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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Refugee Support Worker.
Location: The Gap Centre, 42 Stow Hill, Newport, NP20 1JG.
Hours: 35 hours per week, Usual working pattern Monday – Friday 9:30 AM – 5:00 PM (including a 30-minute unpaid break).
The successful candidate will be expected to support occasional evening community activities, which may include our weekly Games Night programme.
Salary: £27,773.20 per year (actual), 35 hours per week.
About Us:
The Gap Wales – The Sanctuary Newport is committed to supporting asylum seekers and refugees as they rebuild their lives in Newport. We provide a welcoming, trauma-informed space where individuals can access advocacy, wellbeing support, community activities, and opportunities for social connection. We believe wellbeing grows through belonging, meaningful relationships, and participation in community life. Alongside practical support and advocacy, we create opportunities for people to build confidence, develop skills, strengthen social connections, and contribute to their local community.
Every week, refugees and people seeking sanctuary arrive at The Gap Wales needing practical guidance, emotional support, and a sense of belonging. As our Refugee Support Worker, you will help people rebuild confidence, navigate complex systems, and develop meaningful connections within the community.
Our work is rooted in transformation: personal, social, and community. Every interaction, every conversation, and every act of support helps to "fill the gap" where existing systems fall short.
The Role:
We are seeking a Refugee Support Worker to provide compassionate, practical and trauma-informed support to refugees and asylum seekers accessing our services. The role combines one-to-one support, advocacy, community engagement, practical assistance and partnership working to help individuals rebuild their lives, develop independence, improve wellbeing and become active members of their community.
You will support individuals to access essential services, overcome barriers, build confidence and strengthen social connections. You will also help coordinate community activities and community lunch programmes, working alongside volunteers and partner organisations to create a welcoming and inclusive environment for people seeking sanctuary.
This is a frontline role where your empathy, organisational skills and ability to build trusting relationships will make a tangible difference to the lives of refugees and asylum seekers in Newport.
· Providing one-to-one support and advocacy to refugees and asylum seekers
· Supporting individuals to access housing, healthcare, education, welfare advice and other services
· Conducting needs assessments and developing support plans
· Coordinating community activities, community lunches and opportunities for social connection
· Working alongside volunteers, partner organisations and community groups to strengthen support networks
Key Responsibilities:
Casework & Emotional Support
- Provide one‑to‑one practical and emotional support
- Conduct needs assessments and create personalised support plans
- Support individuals experiencing trauma, domestic violence, or other vulnerabilities
- Signpost to counselling, therapeutic services, and specialist mental health providers
Advocacy & Signposting
- Advocate for service users with statutory and community agencies
- Support individuals to understand and exercise their rights within the UK asylum system
- Liaise with social services, legal advisors, and mental health professionals
Group Work & Community Engagement
- Develop and facilitate wellbeing, confidence‑building, and social inclusion groups
- Organise community activities that promote integration and peer support
- Work with volunteers and community leaders to strengthen support pathways
· Organise community activities and community lunch programmes that promote integration and peer support
· Support the planning, purchasing and preparation of food for community meals and events
· Work with volunteers and community leaders to strengthen support pathways
Monitoring & Evaluation
- Maintain accurate case notes and data records
- Contribute to monitoring reports for trustees and funders
- Ensure compliance with safeguarding and data protection policies
Employment Details
· Reporting to: Operations Director
· Reasonable work-related expenses will be reimbursed in line with organisational policy. Benefits include 25 days annual leave plus bank holidays (Pro rata) and a pension scheme with contributions in line with organisational policy.
· This role is initially offered on a one-year fixed term, with the intention of securing funding to establish a permanent position. As The Gap Wales continues to grow, the responsibilities of this role may evolve in response to organisational needs.
What We’re Looking For:
· Experience supporting vulnerable individuals in a community, support, advice, housing, wellbeing or similar setting
- Understanding of trauma‑informed practice
- Strong interpersonal skills and the ability to build trust with people from diverse backgrounds
- Ability to manage sensitive situations with empathy and professionalism
- Commitment to equality, diversity, and inclusion
Desirable
- Experience working with refugees or asylum seekers
- Group facilitation experience
- Multilingual abilities
Why Join Us?
This role is an opportunity to make a meaningful impact in the lives of people who have experienced displacement, trauma, and significant barriers. You will be part of a supportive team committed to compassion, dignity, and community transformation.
· Regular supervision and reflective practice
· Opportunities for training and professional development
· A supportive and collaborative team environment
How to Apply
· Application Deadline: Sunday, 23rd August 2026 with interviews taking place in September.
· For enquiries or to apply, please send your CV and a cover letter. Interviews will be conducted shortly after the closing date, with an expected start date of Monday, 5th October 2026 (subject to agreement).
Safeguarding Statement
The Gap Wales is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All appointments are subject to satisfactory references and appropriate DBS checks. We are committed to creating an inclusive workplace that values diversity and promotes equality of opportunity.
The aims and objectives of The Gap Wales are motivated by a Christian ethos. While we welcome applications from people of all faiths and none, all staff are expected to uphold and support the values, mission, and objectives of the organisation and not act in a manner that would knowingly undermine its Christian ethos.
Registered Charity
1 - 5
The Gap Wales is committed to serving the people of Newport & South Wales. We find ways to “fill the gap" left by existing services & charities.
The client requests no contact from agencies or media sales.
Thank you!
Remote (Surrey and surrounding areas) | 18 – 24 hours
£27,500 pro rata | Flexible working | Real impact
Are you kind, caring and professional – the sort of person who listens deeply, holds space for others, and wants to make a real difference?
At Jigsaw South East, we support children and young people who are facing or coping with the death of a loved one. We’re looking for a compassionate and confident Grief Support Worker to join our small, dedicated team.
In this role, you’ll:
- Support families one-to-one and in groups, both pre- and post-bereavement
- Hold meaningful (and sometimes tough) conversations with warmth and sensitivity
- Help children feel less alone in their grief, and families feel more connected
- Contribute to our PIECES group programme, helpline, and referral process
This isn’t just a job, it’s a chance to walk alongside people at one of the hardest points in their lives and offer light, steadiness and support.
We’re looking for someone who brings:
- A warm, person-centred approach
- Experience working with children and families
- Emotional resilience and a strong sense of purpose
- The ability to travel across Surrey and attend some evening/weekend sessions
We offer:
- Flexible working
- TOIL and supervision
- Ongoing training and personal growth
- A supportive, values-led team who genuinely care
If you believe in the power of kindness and want to help children feel seen, safe and supported, we’d love to hear from you.
View our recruitment pack for more information including a full job description and person specification:
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Role: Relief Hostel Support Worker (Days)
Hourly rate:£15.39 per hour including holiday pay
Hours: Flexible, covering between the hours of 07:30 AM and 10:00 PM
Contract type: Relief
Location: Bath
About Alongside:
Alongside is the new name for Julian House. We work with people experiencing social exclusion across the South and West of England, providing outreach, accommodation and support. Our clients may be sleeping rough, fleeing abuse, rebuilding after trauma, leaving prison, recovering from addiction, or trying to settle safely in a new community. Whatever their starting point, we work alongside people to help build safety, stability and independence.
If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!
About the role:
Join us as a Relief Hostel Support Worker (Days) and become a vital part of our dedicated team at the Manvers Street Hostel—a service that operates 24/7, 365 days a year, supporting rough sleepers on their journey out of homelessness.
In this dynamic role, you’ll help create a safe and welcoming environment during the day shift. Your responsibilities will include carrying out regular health and safety checks through patrols, monitoring the premises via CCTV, and ensuring everything runs smoothly. You’ll also play a key part in maintaining accurate client records, helping us deliver the highest standard of support.
Every shift is an opportunity to make a real difference—providing reassurance, safety, and support to those who need it most. If you’re passionate about helping people and thrive in a role where no two days are the same, we’d love to hear from you!
Responsibilities include:
- Give clients advice and information, providing an enabling service so they can access the appropriate services
- Ensure all clients are provided with a high-quality person-centred service
- Maintain client records so they are accurate and fully updated
- Responsible for the day-to-day health and safety, and safe running of the hostel
Since job descriptions cannot be exhaustive, the post holder may be required to undertake other duties, which are broadly in line with the above key responsibilities.
You can view the full job description by clicking here.
Qualifications / Requirements:
- Empathy and understanding of the needs of Alongside clients
- Good communication skills to build relationships with clients and external agencies
As part of this role, you’ll need to complete practical first aid training. This will be included in your induction, and you’ll have two attempts to successfully complete and pass the assessment.
There are many great reasons to join our team!
- Great opportunities for career development and free monthly training sessions from experienced facilitators
- 30% staff discount at our charity shops
- Annual leave entitlement (paid for each hour worked)
- For all the fantastic and valuable work you’ll be doing, you’ll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands
- A real sense of job satisfaction
Our Ethos
As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.
If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.
DBS Checks
We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.
Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!
Registered Charity
101 - 500
Alongside is the new name for Julian House. We work with people experiencing social exclusion across the South and West of England.
