Support worker jobs in London

Evening / Weekend Support Worker (Substance Misuse)

We are looking for someone mature, motivated and caring to provide person-centred support to our residents in their recovery journey. If you have a heart to see people overcome substance misuse - to reset, recover, and restore their lives - please join our friendly team.

The post-holder will form part of our team of staff who support our residents in their recovery primarily outside of office hours. You will therefore have great inter-personal skills and the ability to implement firm but caring boundaries. In addition, you will be responsible for a variety of administrative tasks, including updating records and administering medication as well as managing the house during weekends and overnight.

This is a part-time role on a zero hours contract, including some evenings and weekends, so could work alongside other employment commitments. Hours negotiable.

If you're interested in this opportunity and feel you have the skills to help support the work we do, we’d love to hear from you. Please submit your CV along with a covering letter to explain your suitability for the role as outlined in the job description.

Yeldall Manor is a Christian organisation, and this role has an occupational requirement that the successful candidate be a committed and practising Christian able to support residents in their spiritual journey (in accordance with Schedule 9 of the Equality Act 2010).

Yeldall Manor is committed to safeguard and promote the welfare of its residents. The successful candidate will be subject to a satisfactory enhanced DBS check. We welcome candidates with lived experience but, if you are in recovery, you must have a minimum of two years’ clean time.

We look forward to hearing from you!

We are the Housing Network (THN), a purpose-led organisation working in partnership with the YMCA to support our communities. We are in an exciting period of growth and are looking for experienced and passionate people to help us support vulnerable individuals and families experiencing homelessness.

Are you an experienced Support Worker, looking to join at an exciting time of growth and be part of a brand-new service opening in Aylesbury. If you are passionate about supporting vulnerable people and want to help us shape and create a great service for those who need us most, this could be the role for you!

• Looking for an opportunity to use your skills, experience and commitment to transform the lives of highly vulnerable people
• Highly experienced working with families facing homelessness and/or people struggling with mental-health, substance misuse, a history of offending and other complex needs

What you’ll be doing

• Providing strength based and trauma informed support, building trusting relationships with residents and creating meaningful (outcome focused) support plans.
• Providing 1:1 support sessions, interventions and signposting to help residents gain independence.
• Manage a caseload of residents in an effective way to ensure all residents receive and engage with appropriate amounts and types of support for their needs.
• Support residents to understand and complete tenancy documentation, understand their benefits and identify knowledge gaps which can be added into support plans for future engagement.
• Uphold high levels of safeguarding awareness and protection for individuals, residents, colleagues and the wider community.

What you’ll receive

• Salary - £29,000
• 31 days of annual leave
• 41 hours of training
• On-site parking
• Blue Light Card
• Referral programme

Get in touch!

We are Hestia. We make a difference.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Support Worker to play a pivotal role in our Complex needs Service in Croydon.
Sounds great, what will I be doing?
Empower a caseload of service users to manage their health and wellbeing. As part of a team, you will support a ?staffing rota offering support to service users between the hours of 8am-10pm Mon-Sun each week. In ?collaboration with your team, you will actively monitor wellbeing, mental health, housing and living environment ?to ensure service users journey into independence. Moreover, y
ou will take a solution focused and co-produced approach to supporting service users with their move-on into independent living.?
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
You will have experience working with people with mental health and/or dual diagnosis needs, gained through paid or voluntary roles. You will be able to learn quickly, gather and assess information, and make sound decisions while accurately recording and sharing information in line with confidentiality requirements. You will be confident supporting individuals who may display challenging behaviour, using a calm, non-judgemental and solution-focused approach to de-escalate difficult situations and work collaboratively towards positive outcomes. The role requires resilience and optimism, with a strong belief in people's capacity for change, and the ability to work effectively in a fast-paced and sometimes pressured environment. A sound understanding of safeguarding is essential, along with the ability to respond appropriately to concerns. You must also be flexible and willing to work unsociable hours, including early and late shifts and occasional weekends as part of a team rota.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to underta
ke internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Family Support Worker

£24,000 pa + Company Car and benefits (including 25 days annual leave, reward scheme and pension)

This role covers London & South East. You must be able to work across London boroughs

Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.

About the role:

We are looking to appoint a Family Support Worker, on a full time basis (35 hours per week), to deliver a high-quality family support service as part of our London & South East Care Team.

Reporting to the Family Support Manager of the London & South East Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.

Having worked in a demanding and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.

Location:

This role covers London & South East. You must be able to work across London boroughs

What we’re looking for:

· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care

· A warm, inclusive approach to achieving goals quickly and correctly

· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines

· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)

· A persuasive and open communicator - you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates

· A practical knowledge of diversity issues affecting children, young people and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

· We have a range of fantastic benefits that we offer our employees, including:

· Flexible working hours to balance home and working life

· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

· Company car for front line care posts

· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)

· Time off in Lieu

· Access to the Blue Light Card Scheme, and other rewards and discounts

· Bike to work, season ticket loan and payroll giving schemes

· A recommend a friend recruitment bonus scheme

· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

· Pension scheme where we contribute 5% of your salary and you contribute at least 3%

· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

· Robust training and development programmes to support your learning and growth

If you’d like to find out more about these benefits and working with us, please visit our website.

As part of our learning and development Anne Harris Skills Development Programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.

Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, introduction to play.

The programme aims to provide a building block for you to individually tailor your own learning and development needs.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

Please visit our website via the link and apply online.

Closing date: 26 February 2026

Interview Date to be confirmed

Please disclose on your application form if you have used AI for any part of your job application.

Interviews will take place at our Essex Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.

There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.

Are you passionate about supporting people at a critical point in their lives? Do you believe everyone deserves to feel safe, respected, and supported?

We are looking for three Hostel Support Workers to join our team at a 14-bed, 24-hour hostel, where you will play a vital role in creating a calm, welcoming, and well-managed environment for residents experiencing homelessness.

Working day and evening shifts, you will provide practical, emotional, and safeguarding support to vulnerable adults, ensuring their welfare, dignity, and protection at all times. You will remain alert to risk, respond confidently to incidents or concerns, and follow clear safeguarding and risk-management procedures to keep residents and colleagues safe.

You will hold a small caseload of residents, offering person-centred, trauma-informed key-work support that helps individuals build independence, stability, and wellbeing. This will include encouraging engagement with support services, promoting positive routines, and helping residents work towards longer-term housing and life goals.

Working closely with colleagues across the service, you will:

• Maintain accurate records and case notes

• Communicate clearly with the wider team

• Deliver effective handover between shifts to ensure continuity of care and support

Above all, you will help foster an environment where residents feel safe, listened to, and encouraged, supporting them to move forward at their own pace.

This role is ideal for someone who is compassionate, resilient, and committed to making a meaningful difference—whether you bring previous hostel experience or are looking to grow your career in homelessness and supported housing services.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Floating Support Worker to play a pivotal role in our Complex Needs Service in Hammersmith and Fulham.

Sounds great, what will I be doing?

We are seeking a dedicated professional to provide holistic, person-centred support to a group of key service users linked to local mental health services in Hammersmith and Fulham. Using the recovery approach and SMART support planning, you will help individuals increase independence, maintain accommodation, and enjoy a good quality of life. This role involves visiting service users in various settings—including their homes, the community, supported housing, and hospitals—while devising effective interventions for those who are hard to engage. You will enable access to medical and mainstream community services, liaise with partners such as community mental health teams and housing services, and work collaboratively to address gaps in clinical and wrap-around support. Responsibilities include conducting needs and risk assessments, creating and reviewing SMART support plans, reducing unplanned hospital admissions, and encouraging engagement with networks and informal support systems.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

We are looking for someone with proven experience supporting individuals with mental ill health and complex needs, ideally within a community or outreach setting. You should have the ability to empower service users to achieve their goals and aspirations, alongside excellent knowledge of mental health issues, including signs, symptoms, and treatments. The role requires strong assessment skills to identify declining mental health and take appropriate action.

You will need a solid understanding of health and safety in community settings, key working practices, person-centred support planning, and the recovery approach. A commitment to equality, diversity, and promoting service users' rights, privacy, dignity, and choice is essential. Knowledge of welfare benefits relevant to the user group, safeguarding principles, and the ability to address safeguarding concerns appropriately are also required.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

We are recruiting a Young Adult Carers (YAC) Support Worker to join the East London YACs Project, delivered in partnership between Carers Centre Tower Hamlets and City & Hackney Carers Centre. 

About Us 

Carers Centre Tower Hamlets has supported unpaid carers for over 25 years, providing advice, advocacy, wellbeing activities and hospital-based support to carers of all ages. We are rooted in our community and committed to tackling inequality, reducing poverty and improving carers’ life chances. 

City & Hackney Carers Centre has been supporting carers in Hackney and the City of London since 1996. They provide information, peer support, emotional wellbeing services and specialist programmes for carers across the life course. Together, our organisations bring deep local knowledge, strong partnerships and a shared commitment to co-production. 

Through this joint project, we are building a cross-borough service that reduces isolation, improves wellbeing and creates real opportunities for young adult carers aged 16–25. 

About the Role 

Young adult carers often balance education, employment and relationships alongside caring for someone they love. Many experience isolation, stress and limited opportunities. 

This role is about creating safe spaces, building peer networks and supporting young people to shape their futures. 

You will: 

• Provide one-to-one support to young adult carers across Tower Hamlets and Hackney 

• Co-facilitate weekly peer support groups 

• Deliver outreach in colleges, community settings and partner services 

• Organise respite activities, workshops and trips 

• Support young people to access education, employment and wellbeing services 

• Contribute to a co-produced programme designed with young adult carers 

You will help deliver clear project outcomes, including supporting at least 120 young adult carers per year and enabling 80% to report improved wellbeing and reduced isolation. 

About You 

We are looking for someone who: 

• Has experience working with young people aged 16–25 

• Can build trust quickly and facilitate engaging group sessions 

• Understands the pressures faced by young carers 

• Is organised and confident managing a caseload 

• Is committed to equality, inclusion and youth empowerment 

Are you passionate about supporting our client on their journey to rebuild their lives? 

About the role

We’re looking to recruit Housing Support Workers to join our Sutton Vulnerable Adults Service.The project supports clients living in self-contained accommodation across Sutton providing 130 bed spaces. We provide short term accommodation for up to 2 years; all clients will be supported to identify an appropriate move-on in that time and work within a multi-agency approach to assist the client with achieving this. Engagement with support in the community and move-on are key focuses for the service.

The post-holder, you will be working to maintain an environment of support for adults with complex needs and possess strong Housing Management skills. The successful candidate does not have to have direct experience in a similar environment.

In this role you will:

• Have an experienced team to support you
• Be offered a flexible working pattern, Monday to Friday
• Receive a comprehensive training programme and a full induction 
• Carry a caseload of clients for whom you will be their lead worker

About you

We are looking to recruit Housing Support Workers to our diverse team at Sutton Vulnerable Adults.  Reporting to one of the Deputy Manager you will be responsible for providing person-centred support to clients to manage their tenancies and access independence.

We are seeking a candidate who is willing to learn and who has a strong understanding of the needs of homeless and vulnerable people, especially those with complex needs. Dedication, personal resilience and a relationship based, non-judgemental approach is essential.

You will be able to liaise effectively with external agencies, have clear communication skills, a non-judgemental approach, and a good working knowledge of homeless clients and the challenges they face.

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10am on 27 February 2026

Interview and assessments on: w/c 9 March 2026

We are looking for a Specialist Behavioural Support Worker to join a dedicated service supporting individuals with learning disabilities and behavioural needs.

This is a highly rewarding, hands-on role where you will provide person-centred support, helping people build independence, develop life skills, and live fulfilling, meaningful lives within the community.

About the Role

As a Specialist Behavioural Support Worker, you will work closely with individuals who may present behaviours of concern, autism, or complex learning disabilities. The role focuses on promoting wellbeing, encouraging positive outcomes, and supporting people to engage with activities they enjoy.

You will build trusting relationships, provide practical and emotional support, and work collaboratively with professionals and stakeholders to ensure safe, consistent, and high-quality support.

Key Responsibilities

• Support individuals to live active, fulfilling, and person-centred lives
• Encourage participation in hobbies, activities, and community engagement
• Provide respectful, dignified personal care where required
• Promote independence, confidence, and life skills development
• Monitor wellbeing and report any welfare or safeguarding concerns
• Work collaboratively with multidisciplinary teams and external professionals
• Consistently review and support progress towards individual goals

This role involves shift work and sleep-in duties.

About You

We are seeking someone who is warm, calm under pressure, and genuinely motivated to support others. You should be confident in supporting individuals with complex behavioural needs.

You will ideally be someone who:

• Enjoys meaningful interaction and relationship-building
• Demonstrates patience, empathy, and emotional resilience
• Is confident, proactive, and able to take positive risks
• Is comfortable participating in activities and community-based support

Requirements

• NVQ Level 2 (or equivalent) in Health & Social Care or related field
• Experience supporting individuals with learning disabilities, autism, or behaviours of concern
• Full UK driving licence and willingness to drive as part of duties
• Experience supporting individuals with complex or high-support needs
• Background in community-based or activity-focused support
• Knowledge of safeguarding and positive behaviour approaches

If you are compassionate, resilient, and motivated by making a real difference, we would love to hear from you.

Overall Purpose of the Role

Youth Action Alliance (YAA) is seeking an enthusiastic, committed, and values-driven Support Youth Worker to support the delivery of two key strands of our youth offer: the Girls Project and the Youth Advisory Board (YAB).

This is a varied and rewarding role combining hands-on youth work with project support, centred on empowering young people aged 11–19 (and up to 24 where appropriate). The post holder will work directly with girls and young people from diverse communities, supporting their personal development, wellbeing, confidence, and ability to use their voice to influence positive change in their communities.

Working within a safe, supportive, and inclusive environment, the Support Youth Worker will help deliver innovative programmes that promote life skills, female empowerment, youth voice, and meaningful participation, while supporting the smooth day-to-day running of both projects.

About the Projects

Girls Project (Wednesday and Thursday)

The Girls Project supports girls aged 11–19, focusing on life skills, wellbeing, confidence-building, and female empowerment. The programme provides safe spaces for girls to explore identity, build resilience, and access mentoring, advice, and signposting to additional support services.

Youth Advisory Board (YAB) (Friday)

The Youth Advisory Board is a group of young people aged 11–19 who act as advisors to Youth Action Alliance. YAB members amplify youth voice across YAA’s work, contribute to decision-making, attend meetings and events, lead consultations, and develop skills in leadership, communication, and civic engagement.

Location: Haringey

Salary: £32,319 - £34,538 per annum 

(Please note that applicants are usually appointed at the bottom of the relevant band)

Hours: 37.5 hours per week 

Contract: Fixed Term Contract (Until 31st March 2027)

Closing Date: Sunday 1st March 2026

Closing Time: 00:00am

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as an Specialist Support Worker (Multiple Disadvantage) at Solace Women's Aid.  

You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About the Service

Ella House supports women facing multiple disadvantages and intersectional challenges, including homelessness, substance misuse, contact with the criminal justice system, and mental ill health. These women often fall through gaps between services and systems, making it harder for them to address their challenges and lead fulfilling lives. At Ella House, the goal is to support clients with multiple and complex needs, recognising the emotional and compound trauma that can accompany and, in many cases, precede experiences of homelessness.

Ella House provides support by empowering women through independence, inclusion, peer support and wellbeing, bringing together diverse expertise and approaches.

The service delivers holistic support, where women are recognised for their full combination of strengths, capacities and experiences. We acknowledge how women, as individuals, want to be supported differently, and this requires staff to be patient, observant, creative and committed to trying a range of approaches.

About the Role

Specialist Support Workers provide support to women affected by multiple disadvantage, including those who have experienced domestic and/or sexual violence, have significant mental ill health, and/or use substances.

You will ensure the smooth running of the refuge, including processing and admitting new referrals, ensuring rent and personal charges are paid, maintaining rooms and communal areas, overseeing general housekeeping, organising repairs, and responding to crisis situations. You will work with women to develop Support Plans that meet their immediate practical and emotional needs and support their recovery, linking them with specialist services where required.

You will work in a trauma‑informed way and ideally have experience supporting people with significant mental ill health and/or substance use needs.

About You

The ideal candidate will have in‑depth knowledge of multiple disadvantages and their impact on women, as well as experience providing emotional and practical support to those affected by homelessness, substance misuse, the criminal justice system and mental ill health.

You will have experience managing risk and following case management procedures to meet the needs of a diverse client group. You will be able to work with women to help them understand their needs, complete risk assessments, develop safety plans, and engage effectively with other agencies.

You will have working knowledge of legal remedies, housing and welfare benefits, and experience delivering workshops.

In addition to case management duties, you will be required to undertake housing management responsibilities, including health and safety tasks and supporting the upkeep of the accommodation. You will have excellent administrative and time‑management skills.

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

• Flexible working
• Focus on learning and development (internal career progression and training)
• Generous holiday entitlement
• Employer pension contribution
• Family-friendly leave and enhanced maternity pay
• Access to Inclusion Networks
• Daily clinical debriefing
• Employee Assistance Programme providing free 24/7 support and advice
• Employee Benefits Platform offering staff discounts, benefits and savings
• Flow & Restore yoga classes
• Meditation sessions
• Cycle to Work Scheme

How to apply

When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:

• Values, Behaviours & Competencies
• Knowledge, Experience and Skills

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies.

Job Profile

Prospectus is pleased to be partnering with a mixed gender homelessness charity based in South West London. It’s mission is to provide secure accommodation to those experiencing homelessness, and to support working towards independence and lasting stability. They do this through the provision of a safe and secure hostel with 14 rooms, and communal areas and kitchen, along with a team of great support workers.

As a Support Worker, you will ensure a safe and welcoming service within this 24 hour hostel where welfare dignity and protection is key. Working with vulnerable adults you will remain alert to risks and respond appropriately to concerns or incidents following safeguarding and risk management procedures. You will also hold a small caseload, supporting clients with their key work support that is person centred and trauma informed, focussed on promoting independence, stability and well being.

Due to the nature of the role, you will have experience in building relationships and supporting vulnerable, disadvantaged, or excluded client groups, as well as dealing with challenging behaviours within a similar setting to the homelessness sector.

The ideal candidate will be able to easily demonstrate similar experience, and also be available to work shift patterns based on site in Richmond. 

If you are interested, please apply with just your CV in the first instance (in Microsoft Word format). We are reviewing CVs on an ongoing basis, so it is highly recommended to submit your application as soon as possible. The successful candidate for this role will also be subject to an Enhanced DBS check.

Please note this is a full -time role Monday-Sunday, 37.5 hours per week, working on a 5-week rota basis (one week early / one week late, working 1 in 5 weekends):
•   AM – 8:00 – 4:00
•   PM – 14:30 – 22:00 

As a specialist Recruitment Practice Prospectus is committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invests in your journey as a candidate and are committed to supporting you in your application.

37.5 hours per week / £27,770 per annum / permanent / working onsite on a seven-day rolling rota, including evenings, weekends and bank holidays.

At YMCA DownsLink Group, our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, building life skills and self-confidence, and supporting emotional wellbeing and mental health.

Our Values - we do what’s right, we work with heart, and we build real connections - guide and shape how we show up for children and young people we support and for each other.

Guildford Foyer provides 24/7 supported accommodation for up to 34 young people aged 16–25, many with complex needs, including unaccompanied asylum‑seeking young people. We use a trauma‑informed, psychologically informed approach to help residents build life skills, set goals, and move towards independent living. Our Support Workers, Night Workers and Bank Workers offer guidance around housing, budgeting, living skills, education, employment and community engagement.

We are recruiting a Supported Housing Support Worker to join our team. Key responsibilities include:

Housing

• Support young people to understand and maintain occupancy agreements and house rules.
• Encourage timely rent payments and promote a positive payment culture.
• Stay informed on housing law and welfare benefits affecting young people.
• Address issues such as rent arrears or property damage using restorative approaches.

Coaching and engagement

• Coach young people to identify aspirations and build independence skills.
• Promote personal responsibility, engagement with support services, and community connections.
• Ensure strong safeguarding practice and maintain professional boundaries.
• Keep accurate records on In‑Form, tracking needs, risks and outcomes.

General

• Work as part of a rota, including lone working, providing calm and objective support.
• Contribute to a positive team culture and manage challenging situations effectively.
• Take part in ongoing training and reflective practice.

At times, this role will involve lone working, but you’ll be fully supported with a thorough induction, training, and the opportunity to get to know the team and service before starting on the rota. Full role details are available in the job profile.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate. 

This is a dynamic and varied role, ideal for someone passionate about supporting and empowering young people to grow and thrive.

Experience and knowledge

• Experience in housing, support work, or working with young people at risk.
• Ability to manage a caseload of young people with complex needs and support them toward independence.
• Knowledge of statutory/voluntary services for young people.
• Strong safeguarding awareness and ability to maintain professional boundaries.
• Confident and accurate in completing logs, incident reports, and H&S checks.

Skills and abilities

• Clear written and verbal communication, with strong record‑keeping skills.
• Ability to build effective relationships and advocate/signpost where needed.
• Able to work independently and as part of a team.
• Good IT and keyboard skills.
• Able to de‑escalate challenging situations and manage behaviour appropriately.

CLOSING DATE: Sunday 8 March 2026 at midnight.

PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently.

An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. 

Accessibility If you require assistance or have questions regarding the application process, please do contact us.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. 

Barnet Mencap is a charity based in Finchley that provides support and runs a multitude of projects for people with learning disabilities and/or Autism. We are dynamic, enthusiastic, diverse, and committed to equal opportunities and the safeguarding of children and adults at risk.  

There is currently a vacancy within our Equality Housing Team for a focused individual to join our caring, passionate, and diverse team in supporting adults with moderate learning disabilities and autistic adults to live independently in housing situations of their choice. Please view the Job Description and Person Specification for a better idea of what the role entails and what we’re looking for. 

The successful candidate will have: 

• Experience of working with adults with learning disabilities and autistic adults in a community setting 

• Understanding of the issues faced by people with learning disabilities and autistic people living independently and the skills to meet their practical, social and emotional needs 

• A ‘Person Centred Planning’ ethos 

• Providing support with personal care as required

• Excellent communication and record keeping skills 

We know job satisfaction, flexibility, work/life balance, and a great team are incredibly important. So, at Barnet Mencap, in addition to offering 30 days of annual leave per year (including Bank Holidays), we have a TOIL system to allow flexible working, and our team can benefit from other perks including the Blue Light Card. 

To apply, please send your CV alongside a covering letter explaining how you meet the criteria on the person specification or fill in an application form which you can find on our website.   

The successful candidate will be required to complete an enhanced Disclosure and Barring Service application in line with Section 115 of The Police Act 1997.   

Closing Date:  Tuesday 17th March

Interview Date:  Wednesday 25th March