About Hammersmith, Fulham, Ealing and Hounslow Mind

This is an exciting opportunity to join and support a fast growing and dedicated team supporting the wellbeing of communities across West London.

We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover. We listen, support recovery, fight stigma and work with partners to take action. We provide services for adults, children and young people, signposting for everyone and training and consultancy for employers.

Role Purpose

Business Support Administrator will work as part of a dynamic team in delivering an effective service supporting managers and staff across the youth service to access appropriate high-quality business / service administrative support. In particular the post holder will provide high quality project, service, initiative and administrative support including information and analysis, reporting and analysis of information to support delivery, maintain and develop operational coordination and administrative processes. The post holder is a key member of the team whose overarching goal is to enable, promote and support the effective use of data, information, knowledge and technology to improve, inform and support a portfolio of projects, services, and initiatives.

We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.

This post is subject to an Enhanced DBS check

Every childhood is worth fighting for. This is our belief. We all share it. And it drives our Fundraising team to get out there and bring in the funds we need to protect children and prevent abuse. Join us as Associate Head of Supporter Development, and get more people involved in change that means everything.

The NSPCC is looking to significantly grow our income in new and innovative ways. To achieve this growth we need the very best team in place to deliver to ambitious targets. The Individual Supporters department is responsible for the largest single source of income for the NSPCC. Our donor base of almost 710k Supporters generated almost £50m in the last financial year and growth in this area is instrumental to achieving NSPCC’s ambitious overall income growth.

The Role

We are looking for an Associate Head of Supporter Development who will lead a skilled and experienced team of 11, responsible for the strategic development, delivery and growth of our supporter development programme. You will be responsible for a busy and dynamic programme, developing supporter loyalty to achieve our income targets and KPIs. The role is responsible for a diverse programme of work including loyalty, welcome, raffle and lottery, legacy stewardship, cash and product journey development and delivery.

The role will play a leading role in maximising income from existing supporters through the proactive and planned management of supporter communications journeys. You will lead your team to increase the lifetime value of a supporter through application of data driven insight to our marketing communications.

About you

The Associate Head of Supporter Development will have significant experience and success in developing, delivering, and monitoring supporter strategies and plans and finding new ways to drive growth.

You will be highly collaborative, working across multiple teams and across the whole of NSPCC'S leadership team. You will strive for excellence, using your leadership skills and experience to challenge your team to continually achieve the the highest possible standards. You will have substantial experience of budget management and financial planning, be highly numerate with a proven track record of handling expenditure and income targets.

In return, you will be offered some brilliant benefits including a competitive salary, a flexible approach to working (homebased and hybrid working available), 29 days holiday a year and a chance to work in a growing team committed to income growth and change for children. 

Join us and you’ll become part of a team that cares about the work they do and the people they work with. You’ll discover opportunities to grow, along with challenges and a shared purpose that’ll bring the best out in you. And you’ll get to find your own way to make a difference that means more, and that impacts millions of young lives.

As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.

Age UK Barnet is excited to be setting up a new team to coordinate and administer grants from the Household Support Fund. This is a one-year project aiming to support older people currently facing financial challenges. The project goal is to enable individuals living in the Borough of Barnet, who are facing hardship, to benefit from small grant/s towards goods or services which will ease the pressure of the current cost of living crisis. This service will also support beneficiaries where possible towards setting up longer term solutions.

The purpose of the post is to work as part of a small team of co-ordinators to deliver a short-term Household Support Fund. The postholder will assist to coordinate the procedures put in place to ensure a consistent and efficient process for beneficiaries.

Job Title: Supporter Care Advisor  
Based at: London – Hybrid working 
Contract: Full Time 

Salary: £24,000-£26,000 

Department: Income and Marketing

Closing date: 20th May 2022 
Interviews: 26th & 27th May

Join Britain’s biggest walking charity to help more people enjoy the benefits of walking.  This is an exciting time to join the Ramblers team and a great opportunity to make a lasting and tangible impact on the future success of the charity. 

At the Ramblers, we’re committed to giving our supporters the very best experience possible, and our Supporter Care Team is at the very heart of this. 

• To be the first line of support for incoming enquiries, delivering first-class supporter care, deepening supporters’ and members’ engagement with the Ramblers.

• To accurately record interactions and transactions for our supporters, with an unwavering eye for attention to detail, maintaining data integrity. 

• To help build a strong coalition of membership ambassadors across Ramblers GB as one team of volunteers and staff, partnering to share best practice, ideas, tools and resources to attract, welcome and retain new members to walk and campaign with the Ramblers. 

• To be an ambassador for our supporters and members throughout the organisation, sharing your unique insight with others. 

   
Essential requirements include: 

• A high standard of organisational, interpersonal and communication skills. 

• An excellent telephone manner. 

• An ability to maintain high levels of accuracy at all times. 

• Ability to adapt style, tone and content to provide a tailored service to supporters. 

• Ability to show initiative and determination to investigate and solve complex enquiries. 

• Excellent time management and organisational skills enabling you to plan and prioritise incoming workloads to SLAs set. 

• A proven experience of working in a busy customer/supporter service environment. 

• A team player, able to develop collaborative, strong and effective working relationships. 

The Ramblers are an equal opportunities employer.  We promote diversity and warmly welcome applications from appropriately qualified people from all sections of the community.

Please can you send a copy of your CV and Cover Letter to apply.

About the role

The Supporter Care Officer will ensure we offer excellent stewardship to our event participants, London Marathon runners and our general fundraisers, keeping in touch and nurturing them and helping to maximise the amount of money they raise for us.  You will also give a first-class supporter care experience to all current and potential supporters of CARE International UK.  You will handle their enquiries and process marketing income.

Job Purpose and Key Responsibilities

Our Supporter Care Officers are the first point of contact for our supporters, and you will be answering enquiries via telephone, email, live chat, social media and post.  You will ensure that all supporters have an amazing supporter care experience when they get in touch. 

Why work for us?

CARE International is one of the world’s leading aid agencies.  Last year we reached more than 92 million people.  We worked in 104 countries, implementing long-term programmes to fight poverty, responding to humanitarian emergencies, and advocating for policy change to improve the lives of the poorest people.  We are seeking a first-rate Supporter Care Officer who is looking for a new challenge.

At CARE International UK, we affirm the dignity, potential and contribution of participants, donors, partners and staff. Our actions are consistent with our mission. We are honest and transparent in what we do and say and accept responsibility for our collective and individual actions. We work together effectively to serve the larger community. We constantly challenge ourselves to the highest levels of learning and performance to achieve greater impact.

About you

You will have first class customer service and communication skills, be organised, proactive and keen to rise to this challenge.  You will have experience of inputting into and querying a database, preferably with experience of using Raisers Edge

About CARE

CARE International is one of the world’s leading humanitarian and development charities. We fight poverty and injustice in the world’s most vulnerable places.  We save lives in disasters and conflicts. We stand with women, girls and their communities to achieve lasting change for a better future.

Diversity and Inclusion Statement

CARE International UK is committed to creating a diverse, inclusive, respectful and safe work environment where all persons are treated fairly, with dignity and respect. We are committed to dismantling harmful and oppressive structures of power and accordingly centre gender equity in our work to save lives, fight poverty and achieve social justice. The post holder agrees to promote and uphold these principles.

CARE International UK operates fair, transparent and non-discriminatory recruitment practices and actively encourages applications from candidates from a variety of backgrounds, and with a range of skills and experiences. We are particularly interested to hear from candidates from Black and minoritised communities, LGBT+ candidates and disabled candidates.

CARE International UK is a disability confident employer. As part of our commitment to disability inclusion we guarantee interviews to disabled candidates who meet the essential criteria for the role. To be considered under the Guaranteed Interview Scheme please complete the relevant section in the online application form. If at any stage of the recruitment process you require reasonable adjustments, including a copy of the recruitment pack in large print or an alternative format, please contact hr team. 

Safeguarding

CARE International UK has a zero-tolerance approach to any harm to, or exploitation of, a vulnerable adult or a child by any of our staff, representatives or partners. Recruitment to all jobs in CARE International UK includes, in particular, criminal record checks and the collection of relevant references. Safeguarding our beneficiaries is our top priority in everything we do.

To Apply:

To apply, please click on the apply button to be redirected to our company website to complete the application form. Also, download and read the Supporter Care Officer Recruitment Pack, which includes the Job Description and Person Specification. Applications are completed online. If you require a copy of the recruitment pack in large print or an alternative format please contact hr team. Please note, Curriculum Vitae’s (CVs) will not be accepted.

Closing date for applications: 23:59 Sunday 29th May 2022

Interview date:  Thursday 16th June 2022

We’re working with a wonderful social welfare charity who are looking for a Supporter Care Executive to join their team. You’ll respond to all supporter queries via phone and email, providing written acknowledgement to all supporters when they make a donation to the charity, personalising letters/emails accordingly. You’ll ensure all new Gift Aid declaration are added to their database, keeping this up to date and accurate at all times.

You’ll monitor the shared supporter email inbox, responding to enquiries and also monitor the fundraising social media posts to provide replies where appropriate. You’ll share insights from supporters with the wider team to influence campaigns and marketing. You’ll also keep the supporter data up to date via their CARE database so that this is compliant with GDPR and fundraising regulations.

You will need:

• Experience working in a supporter/customer facing role
• Experience working in a busy fundraising team
• Experience using a CRM database and an understanding of GDPR
• Ability to set own deadlines and effective prioritisation skills

If you would like to have an informal discussion, please call Chloe or James on 02030 062787 or email [email protected].

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector.

We are passionate about improving equality across the sector, you can read more about our commitment to diversity here. We proactively welcome applications from a diverse range of candidates.

If enough applications are received the charity reserve the right to end the application period sooner.

Supporter Care Advisor

Contract Type: Fixed Term contract for 6 months.
Location: Home Worker - England and Wales
Salary: £20,872 - £22,143 actual per annum (depending on skills and experience)
Working Hours: 35 per week

Closing Date: 05 June 2022
Interview Date: TBC (at our Plymouth Office)

Please note, the deadline for submitting applications for this vacancy is 23:59pm on the closing date.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

About Alzheimer's Society

We are Alzheimer’s Society, the UK’s leading dementia charity. We are a vital source of support and a powerful force for change for everyone affected by dementia. We provide help and hope.

Dementia can devastate lives, but we won’t stop until we improve everyone’s experience. By 2025, 1 million people will be living with the condition in the UK, and many millions more carers, partners, families and friends are affected.

We provide help - we support people affected by all types of dementia through some of the hardest and most frightening times. Whoever you are, whatever you’re going through, you can turn to us for practical advice, emotional support, and guidance to the best next step.

We provide hope - we are, and we empower people affected by dementia to be, a leading force for change - using cutting edge research and influencing?to push for breakthroughs that’ll change the lives of people affected by dementia, now and in the future.?

Together, we will make sure people living with dementia and their carers live more fulfilled and less fearful lives, free from stigma and inequality.

About the role

We are looking to recruit a Supporter Care Advisor to perform a range of vital functions under the supervision of the Supporter Care Officers and within the Supporter Experience Team here at the Alzheimer’s Society to enable us to provide first class supporter services to our supporters, staff and volunteers.

To be the first point of contact delivering excellent Supporter Care to Alzheimer’s Society’s customers, including supporters and potential supporters by having enriching one to one conversations across a multitude of channels, primarily email. Through answering queries and taking donations, you will deliver a high level of Supporter Care through building rapport, and inspiring supporters about the work the Society does whilst maintaining accurate database records that reflect and enhance the customer experience.

About you

We’re looking for someone with a great personality who can become a key person in our friendly team.

- A strong sense of empathy and an awareness of what is most appropriate is vital.
- Excellent customer service (essential)
- Excellent verbal and written communication skills (essential)
- Excellent IT skills
- Excellent attention to detail (essential)
- Great track record of providing high quality customer service in a similar environment.
- Ability to process at high speed and at a very high standard.
- Experience of using a contact management database
- Determination to produce and maintain a high standard of work.
- Data quality is key to the role.
- Demonstrate ability to multi-task as you will be able to manage a varied and challenging workload
- Have experience of working to deadlines.

You may have experience of the following: Supporter Care Adviser, Care Adviser, Support Adviser, Customer Service Adviser, Customer Support, Client Support, Supporter, Support Services, Customer Services, Adviser, Information Adviser, Charity, Charities, Third Sector, NFP, Not for Profit, etc.

Ref: 133 089

We’re working with a wonderful mental health charity who are looking for a Senior Supporter Relations Officer to join their team on a 12 month FTC. You’ll be responsible for line managing five Supporter Care Coordinators, ensuring the team are delivering outstanding customer service to supporters so that their experience with the charity is a positive one. You’ll encourage a culture of continuous improvement, ensuring the charity deliver a reliable and engaging experience.

Your team will be the first point of contact for all supporter queries, via telephone and email. You’ll ensure that the database is kept up to date with accurate supporter information, maximising impact, opportunities and income for the charity.

You will need:

• Experience managing a team in the third sector
• Experience working with a fundraising database
• Ability to build relationships with internal stakeholders
• Knowledge of GDPR and fundraising regulations

If you would like to have an informal discussion, please call Chloe or James on 02030 062787 or email [email protected]

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector.

We are passionate about improving equality across the sector, you can read more about our commitment to diversity here. We proactively welcome applications from a diverse range of candidates.

If enough applications are received the charity reserve the right to end the application period sooner.

The Talent Set are excited to be working with Centrepoint to find their new Supporter Engagement Officer.

This role offers a hybrid working pattern, with an expectation to be in their London office 2 days a week.

Centrepoint provides homeless young people with accommodation, health support and life skills in order to get them back into education, training and employment. 

The Supporter Engagement Officer will work with a number of agencies and external partners to create innovative and engaging campaigns and journeys, to help Centrepoint achieve our objective of supporting young people to leave homelessness behind for good.

Your key responsibilities will be:

• Assist in the development and implementation of a Supporter Engagement programme, including journeys, for all supporter audiences.
• Management of direct mail and telemarketing campaigns within the supporter engagement programme – working with various agencies, suppliers, internal stakeholders to deliver them and meet agreed objectives.
• Working on Dotdigital and various other digital platforms to deliver engagement emails and digital journeys, ensuring that all campaigns consider how digital channels can support and enhance campaigns, engage with our supporters and assist in achieving targets.
• Implement KPI measurement, monitoring, testing and learnings across journeys and campaigns. To effectively document and monitor audience & data flow for journeys and campaigns
• Development of Creative Content and Case for support working with internal services and external agencies to find engaging content and propositions that will feed into journeys, campaigns and the Supporter Engagement programme.
• Budget management for individual campaigns and engagement activities

To do this the right candidate will have:

• Excellent organisational skills with the ability to plan and manage a variety of projects and activities to tight deadlines
• Excellent interpersonal skills, along with the ability to develop strong working relationships with external suppliers and internal departments
• Excellent written and verbal communication skills, including the ability to deliver presentations and produce written documents to a high standard
• Proven experience of DM campaign management ideally including developing new creative approaches, and sourcing, managing, negotiating and liaising with suppliers.
• Strong working knowledge of direct marketing techniques and mechanics such as direct mail, email, digital and telephone. Direct hands-on experience would be an advantage.

If you’d like to find out more or be considered for this position, please apply with your CV as soon as possible. Regrettably please note we may not be able to reply to every application.

Along with Centrepoint we are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

Please note any third party CVs submitted to Centrepoint will be redirected to The Talent Set for review.

Full Time – 35 Hours – Fixed Term Contract – 31st May 2023

We have big goals over the next few years.

We’re going to be fighting for mental health in a way we never have before.

Together we’ll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve.

Will you join us?

The Supporter Relations team is Mind’s ‘one stop shop’ for anyone engaging with Mind. Our purpose is to deliver an excellent supporter experience, every time. We put supporters at the heart of everything we do and champion their voice across Mind.

The team is made up of our frontline Supporter Care team, alongside our Income & Operations team, who are responsible for handling all aspects of the donation processing procedure.

More widely, the Supporter Relations team sits within the Data & Supporter Relations team, responsible for driving the organisational integration with the aim of maximising impact, opportunities and income for Mind.

This particular role plays a key part in delivering the Supporter Relations ambitious new 3 year strategy. Reporting to the Supporter Relations Manager: Supporter Care, you will be responsible for managing a team of five Supporter Care Coordinators. The Supporter Care team is the first point of contact for all supporter/donor queries by telephone and/or email.

You will be responsible for ensuring the team are delivering outstanding customer service to supporters, so that their experience of Mind is second to none, leaving them feeling valued and committed to on-going support. You will also ensure that service level agreements and key performance indicators are met. Alongside team management, you will support key projects that are necessary to meet key deliverables in our Supporter Relations 3 year strategy. Finally, you will encourage a culture of continuous improvement, ensuring Mind delivers a sector leading, reliable and engaging experience.

This will be a flexible working position, with a minimum of two days in Mind’s office at Redman Place, London. That being said, many of our staff work flexibly in many different ways, including hybrid working and compressed hours. Please talk to us at interview about the flexibility you need. We can’t promise to give you exactly what you want, but we do promise not to judge you for asking.

Mind reserve the right to close the vacancy to applications earlier, should we receive a high volume of strong candidates – therefore we encourage an early application.

Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Please refer to the Job Description while completing your application as candidates will be shortlisted based on how closely they match the criteria.

We are recruiting for a temporary supporter engagement officer for a social welfare charity who is going through a growth period. If you have a Fundraising or marketing background looking for a more creative and engaging role this could be ideal for you.

Hybrid role 1/2 days in the office

The Role
Work with the Head of Supporter Engagement to plan and execute all aspects of cross-channel appeals, including
emails, direct mail, social media, paid advertisements, and more.
Write fundraising appeals and work with designers to create compelling appeals that deepen the understanding and
connection supporters feel to helping families facing financial hardship.
Work within our supporter database (CRM) to pull targeted contact lists for appeals, ensuring that were planning ways to reach all supporters (including regular givers, active and lapsed supporters) and are personalising efforts to better
connect with supporters.
Collaborate with our External Affairs team and co-production partners to create the most compelling copy, real life stories, visuals, stats to deliver timely, impactful, and visually engaging content.
Manage all schedules and invoices related to fundraising appeals, ensuring that all aspects of the appeal are delivered
on time and on budget
Engage and delight supporters to build awareness and deepen their connection to the charity
Support the rest of the Individual Giving team and the wider directorate to meet their income targets and objectives
Assist the Community Engagement Manager with recruiting challenge and community event participants, updating
fundraising resources and sending out merchandise and assessing the performance of these activities.
Work with the Legacy Manager to produce and deliver compelling legacy marketing materials like the bi-annual Free
Will Month email, create reports on legacy enquiries and gifts, and help research new prospects and initiatives.
Work with the Fundraising Officer to deliver an excellent supporter experience process and acknowledge gifts, manage our supporter database

The Candidate
Experience with implementing best practice fundraising strategy, tools, and reporting
Excellent communication (oral and written) and interpersonal skills with the ability to deal with a diverse range of internal
and external stakeholders and a passion for delighting supporters
Knowledge of the Institute of Fundraising Code of Practice and knowledge of fundraising laws and regulations in relation to data protection and compliance
Experience writing and delivering compelling marketing or fundraising communications
Some experience pulling reports, analysing data, and updating the supporter database

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Our mission at Haven House is to provide the highest quality palliative and holistic care services to babies, children and young people and their families in our local communities.

Haven House was extremely proud to have been voted 26th in the Sunday Times Best Not for Profit Organisations 2019. We believe this is testament to our committed team who offer the highest possible level of care which makes a difference to the families and children during the most difficult of times.

We are looking for a motivated, enthusiastic, and skilled administrator to join our Family and Administrative Support Team (FAST).  The individual will support the team in the provision and management of liaison with families and administration across the Care Directorate and Executive Team.

You will provide support to the wider Inhouse Care and Community teams at Haven House and will support families to access services.  You will have a family centred approach enabling families to easily navigate and maximise uptake of our services, therefore achieving more for our babies, children and young people (BCYP) and their families.

If you are looking for a varied role with a mix of family and professional contact across a wide range of services, then this may be the role for you.

Hours

35 hours per week, Monday to Friday 9.00am – 5.00pm

Salary

Grade D £22,190

Benefits

As an employee you will be entitled to the following range of benefits;

• Free onsite parking
• Employee assistance programme
• Eye care voucher scheme
• Cycle to work scheme
• Pension scheme (company matches contribution up to 7%)
• 27 days annual leave

We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Employment is subject to receipt of satisfactory references and an enhanced DBS check.

Previous applicants need not apply

Closing date

Wednesday 31 May at noon

Interview and Assessment

Friday 10 June

Do you have a passion for data? Do you want to help streamline processes? Could you help the charity to gain a greater understanding of its supporters and help maximise it’s profits?

We are an ambitious charity, building on our achievements and working to transform the lives of women with ovarian cancer. We are also investing in our future. This is an exciting time to be joining Target Ovarian Cancer as we continue to grow as an organisation. Join us to raise awareness, fund research and save lives.

We are looking for a Data Officer who will support the Data Manager and will be supporting the whole organisation with its data processing, reporting and management. With a move to ImportOmatic and a look at how we can automate and integrate data this is an exciting time to join the Data Team.

The role is a full time position, working 37.5 hours per week. We currently offer a hybrid working model whereby you work remotely and will be required to come into the office (Angel, London) as required.

To apply, please upload your CV and cover letter using the link above. Please complete the equal opportunities monitoring form below and return via the instructions on the form. Please submit your application by 23:59 on 30 May 2022.

Interviews will be by video call until further notice.

Could you help families through one of the most challenging and emotional times of their life? One in seven babies is born premature or sick and needing care on a neonatal unit – this isn’t what most parents expect for their baby. Join the leading national charity dedicated to supporting babies, families and NHS staff at this critical time.

About us

Bliss is the UK’s leading national charity for babies born premature or sick. Our vision is that every baby born premature of sick in the UK has the best chance of survival and quality of life. 

We champion the rights of every baby born premature or sick to receive the best care. We achieve this by empowering families, influencing policy and practice, and enabling life changing research.

Role Summary

As part of our Fundraising Operations team, this role will take a lead on handling our fundraised income and importing this into our CRM. Accuracy is key, and you will ensure we are recognising our income correctly and that our donor data is accurate, in order to help provide crucial insight into our fundraising activities and our donor’s generosity. 

The successful candidate will have worked in a charity environment and will be experienced with using a CRM. They will be highly computer literate, have excellent attention to detail and time management skills.

Terms: Full time, permanent, £26.5k per year

For more details please view the job description and person specification attached to this advert. 

Why work for Bliss?  

We are an equal opportunities employer and take pride in our collaborative and inclusive work culture. We understand that we all have different priorities at home and we therefore aim to offer a mix of financial and non-financial benefits. Our benefits include financial, health & wellbeing, lifestyle and career development options:  

• 25 days paid holiday (pro-rata for part-time employees) 
•  Flexible working practices 
•  Relaxed work life and dress code 
•  A contributory Bliss pension scheme 
•  Interest free annual season ticket loans 
•  Company and statutory sick pay scheme  
•  Compassionate leave  
•  Time off for volunteering  
•  Salary sacrifice schemes (bike to work, payroll giving) 
•  Access to 24x7 free Employee Assistance Programme
•  Family friendly policies
•  Learning and development via peer to peer, blended, cascaded and self-directed learning 
•  Mentoring and coaching  

Bliss recognises the positive value of diversity, promotes equity and challenges discrimination. We welcome and encourage job applications from people of all backgrounds, including applications from disabled and Black, Asian and Minority Ethnic candidates as well as from LGB and Trans and non-binary candidates.     

We also recognise the value of flexible working, so will consider different types of flexibility (such as compressed hours, and a minimum requirement of 2 days working in the office for all staff), as well as the possibility of offering the role on a job share basis.  

How to apply 

Interested applicants are requested to submit the following documents:

• CV 
• Supporting statement explaining how you meet the criteria in the person specification. This should address all the essential points of the person specification and is expected to be no longer than 2 sides of A4.

This information is used when shortlisting candidates for interview.

Closing date for applications is Friday 27th May, but early applications will be prioritised and interviews will take place on a rolling basis. 

It is Bliss’ policy not to contact applicants who have not been invited for an interview so if you have not heard from us three weeks after the closing deadline, you should assume that your application has been unsuccessful.