Supporter care executive jobs

Contract:​ Full time, six months fixed-term contract (Maternity cover)
Location: London, required to attend ​the London office twice a week 

A little bit about the role 

Please note that applications for this role will close on Friday 11 July 2025 at 9am

Our people and culture are the critical enablers for us to achieve our mission. 

Frontline needs to sustain a brilliant and high performing workforce that is driven to be the best they can, and our Head of People leads the work and team responsible for achieving this.

As the leader of the People team, you will oversee all aspects of the employee lifecycle, including strategy, performance, recruitment, induction, learning and development, diversity and inclusion, engagement, policies and more. 

You will be an exemplary role model and leader championing high performance within a culture of freedom and responsibility.  Your ability to build and develop strong and trusting relationships will underpin your excellent domain knowledge, sound judgement, comfort with pace and focus on outcomes. 

Some key responsibilities include:

• Develop and implement our People & Culture strategy, goals and annual delivery plan 
• Oversee all internal D&I initiatives including the D&I working group, point of contact for affinity group and all D&I training
• Line manage the People Team to achieve high performance of both the team and organisation
• Play a proactive role as a member of the Leadership Group and Operations team to champion high performance and our culture – supporting colleagues wherever priorities are identified, and the need is greatest

Please review the job pack for full list of responsibilities.

Please note that this role is a 6-month fixed term contract to cover for maternity.

A little bit about you 

We’d like to see applicants who have experience leading and managing a HR team, who are able to empower, motivate and set strategic direction towards organisational goals. You will have strong knowledge and understanding of all areas of HR, able to build strong relationships and an ability to apply employment law in a pragmatic way to deliver principled solutions.

We have a fast-moving culture within the team and organisation, so we’re looking for someone who is who is well organised, details-focused and can use their initiative to do what works. You will have excellent communication skills, be able to build relationships with people and be willing to learn. There are lots of opportunities for growth and development in this role – and for the right candidate to make the role their own. 

If you feel you have the skills to make a real impact and contribute to creating lasting social change for children and families, we would love to hear from you. 

Important information

We have increased the diversity of Frontline’s workforce in the last 12 months, but we need to do more to have greater racialised minority representation in our senior roles. We know the value racialised minority voices bring and therefore, we are strongly encouraging applicants from these backgrounds to apply. We are also a disability confident employer and welcome applicants with disabilities.

Please let us know how we can make the recruitment process more accessible for you by emailing the People team (please see job pack for contact details).

We recognise that artificial intelligence (AI) such as ‘ChatGPT’ etc can be useful for applicants e.g. to shorten an initial draft, so we do not attempt to have an absolute ban on AI in applications. However we would caution applicants not to rely too much on AI in drafting answers to application questions. We want to hear your authentic voice arising out of your experience, and we will be looking for answers that use examples and experiences that are specific to you. You are more likely to be able to produce that kind of content yourself than an AI will.

We reserve the right to close this role ahead of the deadline once we reach a suitable number of applications, so please apply as soon as you can!

Visa sponsorship is not guaranteed.

For further information about this role, please contact Suzi Lawrence – Head of People (please see job pack for contact details)

Position: Centre Operations Manager

Reports to: Executive Director
Location: Jamyang Buddhist Centre, London, with the option for some remote working.

Salary: £28,000 - £32,000 (depending on experience)
Hours: 35 hours per week; occasional evenings and weekends required with TOIL.

Application Deadline: July 16

Purpose

As Centre Operations Manager, you work closely with the Executive Director to support Jamyang’s mission of fostering a caring, warmhearted community. You are the backbone of day-to-day operations, supervising local and resident volunteers in essential tasks such as facilities upkeep, team meal preparation, and general site care. You manage procurement and ensure that operational systems and processes are both effective and aligned with Jamyang’s values.

 You’ll also play a key role in helping the Centre live its environmental commitments—making mindful choices in purchasing, resource use, and daily operations that reflect our shared care for the planet.

Key Responsibilities

1. Team & Volunteer Supervision

· Supervise local and resident volunteers in daily centre tasks (facilities upkeep; team meal preparation; general site care), ensuring tasks are completed efficiently, safely, and with care.

· Create and manage volunteer rotas, provide on-the-job guidance, and foster a supportive environment that aligns with Jamyang’s values of care and interconnectedness.

2. Procurement & Resource Management

· Oversee the procurement of goods and services essential for the centre’s operations, ensuring cost-effectiveness, quality, and sustainability.

· Maintain supplier relationships and monitor inventories to support seamless centre operations.

3. Operational Systems & Process Improvement

· Design and implement operational processes that support Jamyang’s mission and values, including record-keeping, contractor management, and facilities oversight: from scheduling minor repairs to coordinating decorative maintenance and small improvement projects.

· Administer digital tools (Asana, BreatheHR, QuickBooks Online) to support collaboration and productivity across the team.

· Ensure compliance with health & safety requirements (liaising with external H&S consultants).

4. Finance & Administration

· Oversee invoice tracking, vendor payments, and financial hygiene (liaising with the external bookkeeping service).

· Support budget monitoring, insurance, utilities, contracts, and other administrative tasks as required.

5. Leadership & Collaboration

· Collaborate closely with the People & Community Coordinator to align systems, onboarding, volunteer support, and community engagement initiatives.

· Foster a culture of calm, warmheartedness, and integrity across all operational functions.

Is This You?

The successful candidate is an adaptable and warm-hearted operational leader who balances strategic thinking with hands-on problem-solving. They are energised by the opportunity to support Jamyang’s activities and values through collaborative relationships, effective systems, and the empowerment of staff and volunteers.

What You’ll Bring to the Team

3–5 years’ experience managing admin or operations in a small organisation or charity, and understand what it takes to keep things running smoothly.

Process Improver: You’re confident designing and refining systems, whether it’s vendor coordination, digital tools, or day-to-day facilities management.

Financially Literate: You’re comfortable processing invoices, working with budgets, and collaborating on financial systems with attention to detail.

Tech-Savvy Organiser: You’re comfortable using tools like BreatheHR, Quickbooks Online, Microsoft Office, and you use digital tools to streamline operations.

Organised Operator: You’re skilled at managing multiple moving parts—balancing tasks, timelines, and priorities with calm focus and follow-through.

Compensation and Benefits

· £28,000–£32,000 per year, depending on experience

· 35-hour workweek (below market average), supporting a healthy work-life balance

· 33 days’ paid holiday (including bank holidays), above the UK statutory minimum

· Opportunities for professional development and training

· A warm, values-driven work environment at the heart of Jamyang Buddhist Centre

· Healthy, home-cooked vegan lunches provided on working days

· Free access to our full programme of teachings and events (unless otherwise indicated)

We warmly welcome applications from people of all backgrounds and lived experiences. We’re committed to building an inclusive team that reflects the diversity of the communities we serve.

About The Connection at St Martin’s

We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.

London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.

We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.

We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.

About the Role

We have a strong Fundraising & Communications team with a clear strategy in place to achieve growth of voluntary income from £2.7m-£4.1m a year by 2028. We’re seeking an innovative and driven fundraiser to lead some of our less-developed areas of Fundraising to achieve the potential that we know that they have. This includes Major Gifts, Trust Fundraising and Legacies, and supporting our Service Delivery team to identify opportunities and submit Statutory tenders as appropriate.

In addition to leading on the strategic planning for growth in the areas outlined above, you’ll be confident in establishing relationships across the organisation, collating the data and information needed to ensure that Fundraisers are able to build an excellent case for support to take to their donors. You’ll also be excited about helping us to incorporate our clients’ lived experience of homelessness into our fundraising activity wherever possible.

You’ll report directly to the Director of Fundraising and Communications, acting as a leader within the Fundraising & Communications team.

Full job description can be found on our website

Salary: £51,939
Closing Date: Tuesday 1st July
Interview Date: Monday 7th July

Our Benefits

· 30 days holiday plus bank holidays

· Generous training budget, plus an annual personal training budget

· Enhanced Sick Pay Policy

· Enhanced family friendly policies

· Day off for moving house

· Hybrid working (depending on role requirements)

· Pension – 5% Employer, 3% Employee

· Cycle to Work Scheme

· Season Ticket Loan

· Employee Assistance Programme

· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)

We are a London Living Wage employer

As a member of the newly formed Development Team, you will lead on supporter engagement for the School and its’ Students through effective fundraising communications and year-round event delivery. You will support prospect communications, and assure best-in-class stewardship of donors while enabling delivery of rights and benefits to Centenary sponsors and partners.

SUMMARY OF THE ROLE

This role will assist with day-to-day management of Royal Ballet School’s fundraising work to support retention of recurring income from existing streams and facilitate the onboarding of new donors.

Reporting to the Development Operations Manager, the post-holder will assist with the planning and delivery of a large number of year-round engagement events through in-house visits and performances, external events and ticketing management for centenary performances. This role will lead on all fundraising communications to donor and prospect segments, and oversee campaign tracking, while relying on accurate data use and record keeping. The role will also support the administrative processing of ad-hoc Legacy request donations.

MAIN DUTIES

Fundraising Communications:

• Lead on communications for the Team, segmenting prospects and donors, ensuring they receive regular and tailored emails
• Oversee key termly campaigns, sponsor reports and videos, event invitations and summer performance comms
• Use Dot Digital to send communications and securely hold and update donor contact information
• Work closely with the School’s Communications and Marketing department to advance design and content briefs as required. 

Event Planning & Delivery:

• Attend annual School calendar planning meetings
• Manage delivery of approx. 35+ in-house donor visits to Upper School and White Lodge all year round
• Support the delivery external events for existing donors as well as cultivation events for prospects
• Coordinate performance invitations, attendance and hospitality at Opera Holland Park, Linbury Theatre, and the Royal Opera House and other third party venues
• Log and track all event invitations, RSVPs and attendance through the CRM
• Work closely with the teaching staff to coordinate any activities that are student-facing. 

Donor Data Stewardship:

• Support the Donor Relations Team to administrate and deliver benefits to a portfolio of donors, sponsors and partners
• Work alongside Artistic, Academic, and Operational colleagues to ensure best Donor Experience
• Develop skills as an integral member of the Development Team in nurturing relationships with internal departments and external individual donors and trustees
• Keep accurate contact data and record keeping for the wider team reporting and monitoring needs

Legacy Gift Administration:

• Administrate Gifts in Wills from Legators working with executors and families and coordinating timelines for income with the Finance team
• Work with the team to build the ‘in memory’ programme for the School’s Centenary and ensuring subsequent ‘In-Memory’ benefits are delivered.

General Support:

• Support the Development Operations Manager and Head of Donor Relations with the evolving needs of the Development Office, as it seeks to grow income and impact in 2026 and beyond. 

PERSON SPECIFICATION

Essential Criteria:

• Willing to work collaboratively across all functions of the department and wider School
• Daily working knowledge of Windows PC systems and Microsoft Office programs
• Minimum of two years administrative and operational experience
• Experience in maintaining and managing a contacts database
• Experience of working in a non-profit or charity fundraising environment
• Confident and well presented with strong relationship management skills
• Ability to present information concisely and effectively, both verbally and in writing
• Good organisational skills with ability to prioritise work to meet tight deadlines
• Numerate with a meticulous attention to detail and able to understand budgets
• Flexible to assist at performances and events falling outside normal working hours

Desirable Criteria:

• Empathy with and a commitment to the aims and ethos of the School
• Previous experience of organising premium events and large functions
• A knowledge and appreciation of the arts, particularly dance and ballet
• Previous experience of using Access CRM
• A good understanding Dot Digital
• IoF qualified and/or relevant degree subject

SAFEGUARDING DUTIES AND RESPONSIBILITIES

The School is committed to safeguarding and promoting the welfare of children and young people and recognises that safeguarding and promoting the welfare of children is everyone’s responsibility. The School expects all staff and volunteers to share this commitment to children’s safeguarding and to share this child-centred approach. This approach means that staff must consider, at all times, what is in the best interests of the child. Additionally, the following is expected of all staff:

• To uphold the School’s policies relating to safeguarding and child protection, behaviour, health and safety and all other relevant policies
• To promote and safeguard the welfare of children and young persons for whom you are responsible and come into contact with
• To report any safeguarding concerns using the relevant channels, such as informing the Designated Safeguarding Lead, in a timely and appropriate manner
• To ensure full compliance with all statutory regulations, particularly the most recent Keeping Children Safe in Education, and to communicate concerns to the Designated Safeguarding Lead, other relevant staff of The Royal Ballet School or local children’s services as appropriate.

The information detailed here about this role should not be considered encompassing. Over time, the emphasis of the job may change without changing the general characterisation of the role or the level of duties and responsibilities. This information will be periodically reviewed and revised in consultation with the postholder.

We are committed to creating an environment where all our employees feel part of our team and can flourish, regardless of their background. We’re proud to be an inclusive workplace that promotes and values diversity.

Hours: Full-time

Pay: Up to £63,300 gross per annum dependent on qualifications and experience

Duration: Permanent

Right to work: Applications are accepted only from those with the right to work in the UK.

Location: Manchester, UK (Hybrid working available)

Are you an experienced humanitarian leader who has a passion for strengthening emergency preparedness and response through capacity building initiatives?

UK-Med is an NGO providing emergency health support in times of crisis and humanitarian emergencies. We provide clinical support, as well as training and capacity building for health professionals around the world, with particular focus on countries vulnerable to natural disasters, outbreaks or with weakened health systems due to complex emergencies. As the principal partner of the UK Emergency Medical Team (UK EMT), we work closely with FCDO and the WHO, but we are also growing our own programmes. Our work has never been more vital, with disease outbreaks and disasters becoming more frequent, complex and severe.

Following a period of considerable growth in size and complexity of UK-Med’s capacity building portfolio we are seeking an experienced humanitarian leader to join our team in this pivotal role. Our portfolio continues to grow at pace with current priorities and projects covering training and preparation of emergency response staff, developing and consolidating our simulation exercise capability, piloting remote capacity building and TeleHealth, partnering with peer Emergency Medical Teams for capacity building and supporting university programmes.

The Deputy Director of Capacity Building will work with key internal and external stakeholders on successfully delivering UK-Med’s capacity building portfolio, develop and implement effective systems and procedures for training delivery and monitoring, and lead a team of talented training and capacity building professionals from various backgrounds. The role will involve travel for training delivery in the UK and internationally as well as occasionally deploying to humanitarian responses and existing country programmes.

The successful candidate will be an experienced humanitarian leader with a wealth of experience in emergency response, ideally in health programming. You will be passionate and experienced in contributing your own humanitarian expertise and experience to capacity building development and delivery from programme design to activity levels. You will have a strong track record of building and implementing systems and procedures for delivery and monitoring of complex programme portfolios, preferably within humanitarian capacity building.

How to apply

We strongly recommend that you read the Candidate Information Pack – Deputy Director of Capacity Building - June 2025before applying for this role.

To apply, please submit a current CV and a supporting letter (2 pages) through our online jobs portal.

Response to the following question:

• “Please describe your experience in leading complex capacity building programmes in humanitarian contexts. (Max 500 words)”

Please apply as soon as possible and no later than Tuesday 1st July 2025

Please note: You must have the right to work in the UK at the time of application. UK-Med is unfortunately unable to support visa sponsorship for this role.

UK-Med is committed to safeguarding of our personnel and beneficiaries and has a zero-tolerance approach to sexual exploitation and abuse. We conduct thorough vetting before any appointment is confirmed.

UK-Med is committed to the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive environment where employees feel respected and supported to be able to fulfil their potential.

Population Matters –  Director of Fundraising and Engagement

Location: Home-based with occasional travel (and a regular presence in the office).

Salary: £70k per annum, reviewed annually.

Contract: Permanent, full-time hours. 

Population Matters, the organisation shining a light on the impact our growing population is having on us and nature, is seeking a Director of Fundraising and Engagement to lead and inspire a passionate team towards achieving a global funding model that is diverse, sustainable and pioneering by 2030.

Population Matters is a small yet ambitious global organisation with a vision of a world in which our human population lives fairly and sustainability with nature and each other. With Sir David Attenborough as a patron, the charity works to campaign, inform, undertake research and do all they can to encourage an open fair-minded and constructive debate about population to achieve a better future for people and the planet. They aim to create a wave of public awareness and corresponding policy action on a growing population and unsustainable consumption.

This is an exciting time to join the organisation with a revised vision, mission and values, in conjunction with a new global strategy for 2025-2030 launched earlier in the year. 

The role of Director of Fundraising and Engagement will play a pivotal part in bringing the organisation’s five new strategic goals to life through targeted fundraising work made possible through strong relationship management, influential fundraising and engagement activity and effective partnership building with key stakeholders and donors.  Using a test and learn approach, you will develop a diverse range of donors, allies and influencers who care about the planet and who will support and amplify the charity’s work. The role will also be responsible for exploring global funding opportunities around the creation of new regional hubs and ensuring that Population Matters’ fundraising is supported by clear, compelling, positive, targeted communications.

The role will also sit on the Senior Leadership Team (SLT), working collaboratively with the CEO and other Directors to ensure the organisation delivers impact across its strategic goals.

The successful candidate will have a strong track record in successfully developing and implementing fundraising strategies or plans, including leading a high performing team, as well as experience of securing funding from international sources or experience working in an international/global context. You will also have demonstratable success in developing and/or delivering an individual giving or legacy programme as well as a philanthropy or grant-seeking function.

You will have strong relationship building skills with major donors and individual supporters, able to align their giving needs with Population Matters’ work. Excellent communication skills will be combined with a resilient and optimistic approach and the ability to work independently with professional drive. Finally you will be passionate about the vision and mission of Population Matters.

Please download our Candidate Pack for further information [PDF], which includes details on how to apply.

Closing date: Monday 7th July, 9.00 am. 

Bipolar UK is the only national charity dedicated to supporting individuals affected by bipolar, including carers and families. We're launching an exciting new lottery-funded project in Northern Ireland to expand our peer support network.

As Senior Volunteer Co-ordinator, you’ll play a central role in growing and supporting our network of local support groups. You’ll recruit, onboard and induct volunteer co-facilitators, ensuring a welcoming, inclusive experience. You’ll supervise and support volunteers, helping them develop skills and confidence to deliver safe, effective peer support—whether online or in-person.

Key responsibilities include:

• Supporting the set-up and running of new support groups across Northern Ireland.
• Providing ongoing training and practical assistance to volunteers.
• Collaborating on the promotion of groups and services with internal teams and external partners.
• Ensuring compliance with safeguarding, GDPR and internal policies.
• Promoting Bipolar UK’s self-management courses and psychoeducation resources.
• Representing the charity within communities and building partnerships with local mental health services.

This is a varied, hands-on role ideal for someone with strong communication skills, experience supporting volunteers, and a passion for peer-led mental health support.

Applicants must be based in Northern Ireland due to the requirments of the role.

Salary: £28,000–£30,000 | Contract: 2-year fixed term (extension subject to funding)
Location: Home-based in Northern Ireland, with occasional travel to London. 
Hours: Full-time (35 hours/week)
Reporting to: Services Manager – Groups

Please note that we are currently only able to consider applications from candidates who have the legal right to work in the UK. We are unable to sponsor visas at this time.

Two Rhythms is seeking a dynamic Business Manager to spearhead their operational and financial success, ensuring the charity's sustainability and growth. This pivotal role involves driving earned income, managing financial health, and expanding the reach of their therapeutic arts programs across South Wales and the UK.

The Business Manager will oversee the operational and financial management of the charity, ensuring the organisation is efficient, sustainable, and aligned with its mission. They will focus on earned income generation and working to increase it in line with the business plan. They will be outward-facing, generating new business with local authorities, care providers, schools, hospitals and hospices. They will work closely with the CEO, and Head of Programme to introduce the 2R programme to new guests across South Wales, and with the Membership Officer to extend our membership programme across the UK.

The Business Manager will play a crucial role in managing the charity's financial health, ensuring resources are effectively utilised to support its mission and goals. This hands-on role involves overseeing financial planning, budgeting, reporting, and compliance while supporting their leadership team colleagues with financial insights and strategies.

They will prepare reports for the management team, CEO and Trustees as required and they will liaise with our external accountants, helping to prepare annual accounts and other statutory documents.

DUTIES AND RESPONSIBILITIES

OPERATIONAL

1. Business and Operational Management:

• Oversee daily operations, ensuring efficiency and effectiveness across departments.
•  Design and implement new processes to monitor trading performance.
• To act a responsible point of contact for managing day-to-day facilities and building issues.
• Management of external contracts relating to facilities and running of the organisation. 
• Review environmental considerations of the organisation in-line with the requirements and policies of our funders, landlords and partner organisations.
• Support the administration of session bookings, liaising with finance and management colleagues.

2. Compliance and Governance:

• Working as part of the charity’s Safeguarding team helping to ensure best practice across the charity’s activities and operations. (Appropriate training will be provided)
• Ensure the charity complies with relevant financial regulations and reporting requirements.
• Manage risk and protect the charity’s financial reputation and assets.
• Maintain accurate records and policies, working closely with trustees or board members.

FINANCE

3. Financial Management and Planning:

• Prepare and manage budgets in collaboration with the leadership team.
• Monitor and control income and expenditure to ensure financial sustainability.
• Develop financial forecasts and plans to support strategic decision-making.
• Manage invoicing, liaising with external clients and contractors with respect to debt management, reviewing and improving booking processes where necessary. 

4. Accounting and Reporting:

• Maintain accurate financial records and oversee day-to-day bookkeeping.
• Prepare monthly management accounts, including variance analysis.
• Produce annual financial statements and manage the year-end accounting process.

5. Donor and Grant Management:

• Track restricted and unrestricted funding, ensuring proper allocation and reporting.
• Provide financial reports and updates for donors and grant applications.

PEOPLE

6. Supporting Stakeholders:

• Work closely with trustees and the senior leadership team, providing clear insights.
• Contribute to the charity's overall strategic planning and growth.
• Attend board meetings, ensuring accurate minutes and record keeping.

7. Leadership and Team Support:

• Work closely with Senior Management colleagues to provide strategic advice and insights.
• Manage and support staff, fostering a positive and productive work environment.
• Lead by example, promoting the charity’s values and mission in all actions.

COMMERCIAL ACTIVITY

• Work with the team to drive sales, pursue new clients and increase the charity’s earned income, collaborating with Programme, Membership and Marketing colleagues and the CEO to further the charity’s work.
• Lead on our engagement with the health and social care sector, including private and public organisations.
• Assist the CEO in submitting reports to funders, regulatory bodies, and trustees.
• Support the development of funding proposals with accurate financial input.
• Assist the CEO in building relationships with external partners and stakeholders, including corporate and commercial clients.

About Us
The Royal College of Radiologists (RCR) is the leading membership body for doctors specializing in cancer treatment (Clinical Oncologists) and medical imaging interpretation (Radiologists). We support our members throughout their careers, enabling them to make a significant impact on patient lives.

Role Overview
As the Corporate Partnerships Lead within the RCR Learning team, you will be instrumental in securing additional income for the College through sponsorship and exhibition partnerships. Your primary focus will be on achieving sales targets and delivering exceptional service to expand our network of long-term partners.

Key Responsibilities

• Achieve Income Targets: Ensure financial goals are met through effective sales strategies.
• Product Knowledge: Develop a thorough understanding of RCR’s events and offerings.
• Sales Pipeline Management: Maintain and promote opportunities for sponsorship and exhibitions.
• Market Research: Conduct competitor analysis to enhance our offers and pricing.
• Negotiation: Lead negotiations to overcome barriers and secure sales.

Requirements

• Proven Sales Experience: Demonstrated success in meeting significant income targets.
• Market Research Skills: Ability to analyze market trends and improve existing offers.
• Negotiation Expertise: Experience in managing and pricing corporate sponsorships and partnerships.
• Commercial Acumen: Strong business sense to identify and capitalize on revenue growth opportunities.

Why join us:

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (up to 60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

Do you want to work for an award winning charity? One that values its colleagues and clients alike? Do you want to have an impact and make a real difference to young people who need a fresh start? Do you have tenacity, resilience and strength of character to guide and advocate for young people?

BACKUP North West delivers support and housing services for homeless and vulnerable young people in Bolton. If you have great written and verbal communication skills, are committed to improving the lives of young people, are motivated and resilient, we need you! Due to growth we are looking for several new colleagues to work in front line service delivery roles across our supported housing provision. Your primary role will be to enable young people to achieve their potential, be safe and secure and move out of (literally) homeless services.

(We are Ofsted registered)

To join us, you will have to demonstrate a commitment to the ethos and values of the charity, be a positive role model for young people and colleagues and be person-centred.

Excellent people skills are a must. We are an Investors in People GOLD employer.

YMCA St Paul's Group aims to support and empower young people and communities throughout London and beyond by providing life-changing youth work, essential community services, inclusive health and wellbeing centres, and supported accommodation for those who are at risk of homelessness. As one of the largest YMCAs in Europe, we’re proud of our dual identity as a Charity and Registered Provider of Social Housing.

As part of a bold phase of planned growth under our three year strategic plan, the role of Group Director of New Business & Partnerships has been created. This is an opportunity for a forward-thinking leader to help shape the future of YMCA St Paul’s Group by developing impactful partnerships and unlocking new business opportunities that align with our mission.

Working closely with the CEO and the Executive Team, you will lead our business development efforts, build strategic partnerships, and position YMCA St Paul’s Group to grow our reach and relevance. While the initial focus will likely be in Housing and Support, we also see huge potential in Health & Wellbeing services and beyond.

We are looking for an enterprising and inclusive leader with a strong track record of business development within commissioned or regulated services. You will bring commercial acumen, a collaborative spirit, and a natural ability to build relationships with a wide range of stakeholders. While housing experience is valuable, we also welcome candidates with transferable knowledge and experience from other regulated sectors. You do not need to be of Christian faith, but you must be able to respect our ethos and uphold the values we live by.

At YMCA St Paul’s Group, it’s our people who make the difference. We’re committed to creating an environment where colleagues feel a deep sense of belonging and are supported to grow and thrive. That’s why we were recently recognised as one of the UK’s Best Workplaces for Development by Great Places to Work – an achievement that reflects our culture of care, learning and continuous improvement.

We hope that, as you learn more about us, you’ll be excited by the opportunity to be part of our next chapter – and the difference we can make, together.

To download a full copy of the candidate brief and learn more about the role, please click the ‘Apply’ button, where you will be redirected to the website of our recruitment partner, Tall Roots. Applications should include a CV and covering letter. If you would like an informal discussion about the role, please email Mark Crowley at Tall Roots.

Bookings Team Executive
Contract: Temporary / Fixed until November 2025
Location: Hybrid – United Kingdom (Multiple Office locations)
Offices: Cardiff, Belfast, Salford, Edinburgh, London
Salary: £28,000 per annum, pro rata

About Into Film

Into Film is the UK’s leading charity for film in education and the community. We provide screen industry careers information and advice, support young filmmakers, and bring the power of moving image storytelling into classroom teaching.

We also run the annual Into Film Festival which enables more than 400,000 pupils to visit the cinema for free, and the Into Film Awards – the UK’s leading showcase for young filmmaking talent.

The core Into Film programme is free for UK state schools, colleges and other youth settings, thanks to support from the BFI, awarding National Lottery good cause funding, and through other key funders including Cinema First and Northern Ireland Screen.

Our vision – Film enriches the life of every child and young person. 
Our mission – To inspire and support young people to learn, and to realise their creative, cultural and career aspirations, through film and the moving image.

Role Summary

The main function of the Bookings Team Executive role is to provide high quality customer service for the Into Film Festival. This will mean receiving calls, processing bookings and liaising with educators through email and by phone. It will also involve making outbound calls to drive bookings, speaking to attending teachers and liaising with cinemas to ensure the festival runs smoothly. This is an exciting, front-line, varied role requiring high level communication skills and a solution focused attitude. It is an opportunity to develop customer service and CRM (Salesforce/Aerian) skills and to work for the world’s largest film festival for young people.  This role is offered on a fixed term, three-month basis.

Main Responsibilities:

• To be the first point of contact for public festival enquiries; answering calls and emails, processing bookings and problem solving.
• Proactively reaching out over email and phone to educators/bookers, aiming to sign them up to the festival.
• Liaising with the festival team to ensure all enquiries and issues are resolved.
• Checking, updating and uploading booking information onto our festival website (via Aerian - training available).
• Updating the daily incident log (via Excel) - this is used for tracking all enquiries/issues from cinemas. 
• Liaising with exhibitors as and when required and as directed.
• General support in relation to all aspects of the festival.
• Any other reasonable duties assigned by Into Film.

General Responsibilities:

• Commitment to quality internally and in all dealings with Into Film’s stakeholders including teachers, children and young people, industry partners, funders, supporters, parents and carers, and members of the public.
• Commitment and active participation in helping Into Film live its EEDI values and ethos through everything it does.
• Contribute to long term planning to ensure growth in line with demand and resources.
• Contribute to the regular monitoring and evaluation of Into Film’s work.

Person Specification:

Minimum Requirements:

• Experience of a customer service role.
• Excellent communication skills, including the ability to convey ideas persuasively.
• Strong organisational capability.
• Base level Excel or equivalent skills.
• Experience of working under pressure while handling a high volume of public enquiries.

Desirable:

• Experience of using Teams.
• Experience of using a CRM.
• Experience of talking to teachers/schools.
• Understanding of the education sector.
• Familiarity with the Microsoft Office suite.
• A love and knowledge of film.

Into Film employees enjoy the following benefits: 

• Annual Leave – 28 days (pro-rata). 
• Pension – matched up to 5% of salary (2% above statutory employer contribution).
• Employee Assistance Programme (EAP) – 24/7 confidential wellbeing support, advice and guidance. 
• Wisdom health cover – including £75 annual eye care cover, as well as health insurance (non-contributory, apart from employee tax contribution).
• BenefitHub portal – offering discounts on healthcare, wellbeing products, and lifestyle products and services.

All employees regularly working with children and member data are required to undertake and maintain enhanced DBS clearance (and/or Access NI check or Disclosure Scotland check, depending on working location), acquired at Into Film’s expense; employment is dependent upon this.

Closing: 9:00am, Tuesday 29th July 2025

Interested?

If you would like to find out more, please click the apply button. You will be directed to Applied to complete your application for this position.

At Into Film, we use Applied for our recruitment. Applied aims to overcome unconscious bias in recruiting. The responses are anonymised, and reviewed in a random order by members of our team.

No agencies please.

Job Title: Intensive Needs Support Coach

Location: Rochester, Medway (11 min walk from Rochester Station or buses 191, 133, 140, 700 to Star Hill Stop F)

Salary: £24,500

Shift Pattern: 12 month fixed term contract which is rolling dependent on contract extension. 37.5 hours per week Monday to Friday 09:00 - 17:00. You may be required to work outside these hours as per service requirements and these hours may be flexible as can be discussed.

About the role

We are seeking a dynamic and self motivated Intensive Needs Support Coach to join us on a fixed term rolling contract as part of the Rough Sleeper Initiative Project. You will provide effective practical and personal support and guidance to our residents during their stay in our accommodation to enable them to become more resilient and to live independently. The service supports residents who have a history of non-engagement and have a history of rough sleeping and complex needs. You will proactively support them to be more engaged in activities and support plans to overcome their personal barriers. You will run activities and complete safety plans, support plans, and other appropriate interventions to support our residents to achieve their goals.

About you

We are looking for someone who is dedicated and passionate to supporting those who face multiple disadvantages within society, and have a history of homelessness. You will be driven to help end the cycle, by providing personalised support to individuals for them to gain greater independence and have long term access to accommodation. You will have an understanding of the challenges they face and understand how different complex needs can vary. We're looking for someone who is resilient, a problem solver, and able to work in fast paced ever-changing environments. 

• Experience in working directly with people who have experienced homelessness
• Experience with supporting people with multiple complex needs which can further include substance use and mental health
• Ability to build rapport and develop positive working relationships with our resident groups including those who have challenging behaviour and substance use challenges
• Ability to work in a fast paced environment
• Proven ability to demonstrate compassionate and creative work practices with residents to address support needs and/or risks
• IT Proficiency, ability to learn new software programs, basic Microsoft experience
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Eligibility to register with Blue Light Discount Card
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme
• Be part of an organisation which believes good care and support improves lives.
• Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation. 

SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. 

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

About the role

Whether you're looking for an interim opportunity or a permanent role, we’re interested in hearing from experienced professionals who can hit the ground running and make an immediate impact.

This is an inspiring role for someone who wants to contribute to our success by providing strategic leadership and direction to the fundraising and communications functions supporting the Dementia Adventure business plan and charitable mission and objectives.

Managing a team of five across fundraising, communications, special projects and data management, the successful applicant will lead the development of partnerships and campaigns to raise funds for Dementia Adventure’s unique work to support people with dementia and their carers to have a more active and fulfilled life by getting outdoors and experiencing the benefits of nature. 

You will provide strategic leadership and direction for income generation through various fundraising disciplines and joint fundraising partnerships, ensuring the charity's diversification of funding and financial sustainability. Funding sources include major grantmakers, trusts and foundations, corporate partnerships, challenge events, and an individual giving campaign.

Hand in hand with leading fundraising, you will oversee the Communications team, supporting, developing and monitoring the communications strategy, associated budget, resources, systems, processes and operations. This will involve overseeing and directing a communications plan promoting the work of Dementia Adventure to a broad range of audiences through various channels and campaigns, along with increasing online and social media presence.

About you
We are looking for someone to join the charity’s Senior Leadership Team who will bring experience from their past successes and provide inspirational strategic leadership and direction to the fundraising and communications functions in support of the Dementia Adventure business plan, charitable mission and objectives. The successful applicant will have a strong, successful track record of fundraising and/or other forms of income generation in the charity sector, including management, with proven experience in meeting financial and non-financial targets. You should be able to build and maintain relationships with key stakeholders, including trusts and grant givers, corporates, major donors and other individuals. In addition, you should have strong knowledge of marketing and communication principles and practice, digital marketing, and social media, and be confident in engaging audiences sensitively with real-life stories to demonstrate impact and create a compelling case for support.

Dementia Adventure is an evidence-led, multi-award national charity helping people living with dementia and their carers to enjoy the outdoors, connect with nature, and retain a sense of adventure. We look at what people can do, not what they can’t. Through supported holidays, learning, and tailored support, we promote well-being, inclusion, and resilience through fostering meaningful connections and renewed possibilities.