Are you passionate about investing in young people? Are you an expert in engaging volunteers from a diverse range of backgrounds? Here at Young Enterprise we are looking for just that…  We’re seeking a Volunteer Support Manager, to share your experience & vision in volunteer support and coordination.

About Young Enterprise
Each year, Young Enterprise helps thousands of young people develop the skills, knowledge and confidence they need to succeed. Through our nationwide enterprise and financial capability programmes, we give young people the opportunities and experiences to discover who they are and what they’re good at. A key focus for us is social mobility, and our volunteers form an important part of our strategy now and into the future.

About the role
We are looking for an enthusiastic Volunteer Support Manager to join our Volunteer & Alumni Support team to lead on the continuing evolution, development & support of our experienced volunteer community and contribute to the successful delivery of our organisational strategy – No Time Like The Future.

Key skills and experience

• Relationship Management & Change Management experience
• Creative & innovative approach to problem solving
• Strong networking & collaboration skills to seek out opportunities for connections
• Excellent communications skills, with the confidence & presence to command attention at senior levels
• Motivated & persuasive negotiator to drive positive outcomes, with resilience & tenacity to overcome initial negative responses
• Confident use of the internet for creative research purposes, as well as standard office IT packages e.g. Word, Outlook, Excel, Raiser’s Edge (or other databases)
• Positive, can-do approach & demonstrable organisational skills

Why work with us?

• People-focussed with a friendly and supportive work-place culture
• An active commitment to equality and diversity
• Generous holiday allowance of 7.2 weeks
• Access to NHS top-up scheme, for money back on expenses such as dental and optical
• Access to an Employee Assistance Programme
• Cycle-to-work scheme
• Group Life Assurance

This is a permanent, full-time position (37.5 hours per week) and can be worked from our London office or from home with some travel required. Full details can be found in the attached Job Description. If you think you fit this role then we would love to hear from you!

UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.

We are looking for a Head of Supporter Growth to join the Marketing Team within the Public Engagement directorate at the UK Committee for UNICEF (UNICEF UK). This is a newly-formed team and directorate, and we are embarking on an exciting period of change to maximise the income, influence and impact we deliver for children.

The Marketing team comprises of a diverse range of marketing skills, with special emphasis on digital, working in cross-disciplinary teams to deliver against a wide range of objectives, spanning every stage of our supporters’ journeys, from initial brand awareness through to leaving a gift in a will.

As the Head of Supporter Growth at UNICEF UK, you will lead on delivering a best-in-class programme to recruit new supporters – across multiple channels and products including core donors, eCommerce customers, product subscribers or supporters leaving gifts to UNICEF in their Will. You will develop strategies to grow our income through delivery of multi-channel acquisition campaigns that engage supporters through positive experiences. You will be accountable for multi-million-pound expenditure and income budgets, and you will work with the other Heads of Marketing to ensure our multi-disciplinary marketing teams are delivering on your strategic objectives.

To achieve this, you will have a track record of successfully developing, implementing and evaluating supporter growth/acquisition strategies in large, complex organisations, that ensure audience-led supporter engagement and deliver agreed key performance indicators.

             Community Engagement Manager Greater London, Midlands and the North- West

Location:Honeypot Head Office, 19 Berghem Mews, London, W14 0HN

In line with government recommendations, home working maybe agreed by the CEO. There is a requirement to work from our Welsh House a minimum of one /two days a month with an overnight stay or to travel for meetings with donors in this region as required.

Hours:   9am – 5:00pm or 9.30am to 5.30pm by agreement, Monday to Friday (with flexibility to accommodate the Honeypot event calendar as necessary)

Benefits: 25 days per annum plus bank holiday allowance, plus additional length of service days

5% contributory pension

Reporting To: Director of Income and Communications

Background

The Honeypot Children’s Charity is the leading organization that provides support services to young carers aged 5  to 12, who look after a sick adult, a sibling or both. Honeypot is the ‘go-to’ organization for a wide spectrum of children’s agencies and organizations wishing to access our respite breaks and outreach services.

Our range of services have been developing rapidly to include a number of highly impactful, life changing interventions for young carers, to address the issues that they struggle with, such as isolation, anxiety, low self- esteem, poor educational performance and exceptionally high levels of bullying. You will be a key Manager in a highly impactful charity with a  fundraising and communications team whose passion and commitment for our cause is truly inspiring.

You are a key manager within a harmonious, experienced, talented fundraising team who will always wish to work with you to achieve more together.

Job purpose

• To achieve your yearly fundraising budget by managing community fundraising relationships and corporate relationships of £10,000 and under in the Greater London Midlands and North- West Regions and to identify opportunities for, and implement, new relationships primarily with Community Organisations, Groups and Individuals.

• Honeypot sees individual giving as a major growth area. You will lead on the development of individual giving with donors within your geographical region as defined above. You will especially play a key role in recruiting supporters to be form teams that champion our large annual appeal.

• You will work closely with the Community Engagement Manager for Hampshire, and the Senior Corporate Partnerships Managers to co-ordinate activities to ensure that as a team all partnership opportunities are taken up by Honeypot.

• You will provide coverage for requests for support from a wide range of community organisations that contact Honeypot by all sources, to meet their requests for resources or attendance at school assemblies, group meetings, and community organisation presentations.

• The Marketing and Communications Team of Honeypot provide excellent support and fundraising resources to each division within Honeypot Fundraising team. They will work closely with you to produce the fundraising materials you request. You will work collegiately to ensure that a suite of high- quality community fundraising marketing materials are produced to meet the needs of community appeals, events and community groups.

• To give strategic and operational lead on the Charity’s local community and events fundraising programme to significantly increase income and supporter engagement year on year from events and community fundraising activities.

• You will have responsibility for developing and delivering the volunteering strategy to recruit and retain the right volunteers to manage and deliver our life-changing services.

• You will be familiar with best practice and legislation with regards to volunteering and able to implement vetting and barring requirements.
   
• Contribute to the development of a cost- effective community fundraising strategy and deliver our strategy within a given geographical area.

Community Fundraising

Build and maintain a support base within community groups which maximises donations and awareness.

• Engage community groups to support and fundraise for Honeypot.
• Develop individual giving
• Build and develop long term relationships, i.e. Charity of the Year.
• Attend networking and beneficiary functions, and deliver talks and presentations to raise the profile of the charity, generate support and funding.
• Be the first point of contact for individuals wishing to fundraise and/or put on events for Honeypot ensuring a high level of stewardship.
• Be prepared to be a public-facing voice for Honeypot, understanding and appreciating its work, team, aims and objectives.

• Maintain a calendar of events for effective long term planning and fundraising.
• Supervising and coordinating all community volunteer fundraisers and events to make sure they are profitable, delivered within an acceptable RIO to be agreed with your line manager, well run and within Honeypot guidelines.
• To research and source potential community fundraisers and donors and encourage long term support.

• To manage and co-ordinate our flagship Regional events, the London Marathon and Royal Parks Half Marathon
• To manage the organisation’s community fundraising budget, ensuring that income generation targets are met.
• To enter supporters on the database for fundraising purposes and financial reports.

• Support individuals and organisations involved with community fundraising and build and maintain strong relationships with them.
• Ensure all records and admin is kept up to date.

Corporate Fundraising

• Work with the Director of Income and Communications, the Senior Corporate Partnerships Managers, and the Community Engagement Manager in Hampshire to maintain and implement a regularly updated strategic plan for corporate partnerships.
• Monitor income targets and expenditure budgets and keep line manager informed on progress against them.
• Manage all local corporate relationships of £10,000 and under, maintaining appropriate contact with existing partners.
• Raise an agreed level of net income from existing partners each year.
• Identify, devise, maximise, and take advantage of opportunities to increase income and/or the Charity’s supporter base from existing relationships.
• Ensure that records for all community donors and partners are recorded accurately on the fundraising database.
• Present oral or written proposals, alone or in conjunction with senior staff colleagues, to potential corporate partners.

Team Working

• Refer to our  National Trusts and Foundations Team large funding opportunities that you may come across in this area to maximise returns from Trusts and Foundations income.
• Work with the Marketing and Communications Team to assist in disseminating and communicating key organisational marketing messages and materials, as well as taking the lead in generating local press coverage.
• Work with the Marketing and Communications Team to gain their assistance in developing the marketing materials you deem necessary to support fundraising in your areas.
• Champion Honeypot wide fundraising campaigns in the areas you manage to promote participation and support for organisational wide initiatives, such as our Patrons Campaign, our own large annual matched funding appeal and our participation in  the Big Give.
• Work with the Senior Corporate Partnerships Managers to assist them to maximise Corporate Fundraising from large Charity of the Year Corporate Relationships within the Hampshire, Southern Region and South Coast.
• Work with the Director of Income and Communications to assist him to identify and develop new initiatives outside areas that are covered by corporate and community fundraising.
• Play a key role in the weekly team meeting for thanking and coding of donations.
• Contribute to the fortnightly team meetings to make colleagues aware of  progress and developments within your areas regarding fundraising and communications.

Assist or lead on initiatives that are reasonably requests of you by your line manager.

The role

Crohn’s & Colitis UK raised over £6 million this year. Our Supporter Engagement Team provides exemplary customer care to every donor, fundraiser, member and supporter, ensuring that they feel valued and are thanked in an innovative, tailored and appropriate way. As we continue to grow our income our customer care processes will become increasingly important. Stewardship of our growing community will be vital to our success as we keep donors, fundraisers and members engaged in our work and motivated to continue to support us.

Your role will be to engage and inspire through the provision of the highest-quality supporter journeys. You will be creative and innovative in delivering tailored stewardship to encourage repeat support and commitment from members of our community. Your supporter engagement activities are integral to achieving our strategic Income Generation priorities, including raising funds from supporters through exceptional standards of customer care, using high quality information, continuous learning and the development of our supporter care services. As a team manager, you will develop and implement excellent internal processes to ensure supporter stewardship and donor management is robust, consistent and of the highest quality.

About you

You will: 

• be a talented, experienced supporter care professional, adept at building strong relationships fast.
• have the ability to multi-task, be organised, diplomatic, and value collaboration with colleagues and connection with supporters.
• be an experienced manager with the ability to mentor and coach your team.
• be familiar with developing motivational communications via letter, email, social media and telephone in order to inspire and engage audiences.
• have experience of implementing highly impactful stewardship techniques.   

If you like the sound of this position and think you have what we are looking for then it would be great to hear from you.

The future

The charity is at a really exciting point. We are in excellent financial health and moving to a new strategy which will give you the chance to put a personal stamp on the actions we are taking to improve the quality of life for people with Crohn’s and Colitis. 

Job Title: Supporter Engagement Manager

Hours:  Full Time, 37.5 hours FTC for 12 months

Salary:  £36,135 per annum

Location:  Flexible, remote working with travel to office a minimum of once a week

We are working in partnership with a national health charity that is dedicated to improving the diagnosis, prevention and suffering of fragility fractures.

The charity is now seeking a Supporter Engagement Manager.  The Supporter Engagement Manager is responsible for developing and implementing initiatives to engage individuals and encourage them to support the charity, this includes the planning and execution of individual giving campaigns, management and development of the charity’s membership programmes, legacy marketing and supporter stewardship and retention. The role reports to the Head of Supporter Engagement and is responsible for managing a team of four.

The successful candidate will demonstrate:

• Experience of developing and delivering a cross-channel direct marketing programme, ideally within a charity or membership organisation
• Hands-on experience of managing customer/ supporter acquisition, development and retention campaigns
• Proven organisational and project management skills, with the ability to prioritise and meet deadlines
• Experience of managing budgets and developing annual plans
• Knowledge of using CRM databases for marketing or fundraising, with an understanding of segmentation, list and database management 

You will manage complex internal and external relationships so strong interpersonal and communication skills both written and verbal are a must for this role.  The successful candidate will have a high level of numeracy, with a proven ability to analyse and interpret campaign results and understand the bigger picture in terms of lifetime value and the supporter journey.  You will have exceptional organisation skills, able to manage multiple projects to tight deadlines and excellent attention to detail.

For more information, please contact Sandra Smith, Charisma Charity Recruitment, quoting our reference.  Applications should be submitted through the Charisma website and include your CV and supporting statement.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law.

Closing date for applications: 24 January 2022, however applications are being reviewed on a rolling basis, so please apply without delay to avoid disappointment.

Plan International UK is a global children’s charity. We strive to advance children’s rights and equality for girls all over the world. 

Working together with children, young people, our supporters and partners, we're tackling the root causes of gender inequality and child poverty, and we are now active in more than 70 countries worldwide.

We are recruiting for the position of Supporter Retention Manager to join the Individual Giving Unit within our Fundraising directorate. In this role you will lead on the strategy and management of the supporter retention programme for all existing sponsors, regular donors and ‘cash’ supporters, to maximise lifetime value and deliver a sector-leading supporter experience. In this role, you will:

• Develop the strategy, plans and budgets to maximise lifetime value from Plan’s supporter base, across key channels including direct mail, email and telemarketing.
• Be accountable for delivery of the annual retention programme, managing and working closely with the Supporter Retention Officer and Digital Retention Officer
• Lead on our emergency appeals to warm supporters.

You will need experience of working in a fundraising or marketing environment, and be able to demonstrate use of direct marketing techniques and of developing plans and strategies in order to increase both campaign and lifetime value. The successful candidate will have experience overseeing relationships with agencies and freelancers in order to develop effective creative, and have experience (or a good understanding of) line management.

Please click on the button below to apply.

The deadline for applications is 9:00am on 26 January 2022.

 Interviews will take place on 3 and 4 February 2022

We are committed to the safeguarding and protection of children, young people and adults in our work.  We, therefore, apply rigorous recruitment and selection processes to ensure that only those who are suitable are recruited to work for us.  Accordingly, appointment to all our roles is subject to a range of vetting checks.  A criminal record will not necessarily bar you from working for us; this will depend on the circumstances of any offences

Plan International UK is committed to being an inclusive employer and we welcome applications from candidates from all backgrounds

Fixed Term Contract – until 30th April 2023

We have big goals over the next few years.

We’re going to be fighting for mental health in a way we never have before.

Together we’ll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve.

Will you join us?

We are looking for a maternity cover for 16 months, to help us meet our goal of delivering an excellent supporter experience, every time. If you enjoy overseeing a large customer service team with ambitious goals, this is the role for you.

We have plans to become a ‘one stop shop,’ centralising customer service at Mind and resolving supporters needs in an efficient and memorable way, first time round. Our unrivalled service will support our three-year fundraising objective; increasing the number of supporters donating to us by 33%.

You will be responsible for managing the success of the Supporter Care team, comprised of nine full time members of staff. You will be responsible for ensuring the team successfully progresses through our agreed operational plans, in order to meet our ambitious strategic objectives for the period 2021-2024. You will need to measure and monitor team performance against service level agreements and key performance indicators, guaranteeing an excellent service for our internal and external customers.

You will need:

• Demonstrable experience in developing, tracking and progressing through operational plans, meeting strategic objectives
• Demonstrable experience of line managing staff including setting objectives, managing performance and staff development
• Significant experience of delivering and improving customer service, including managing and prioritising conflicting strategic priorities
• Experience setting, monitoring and developing performance to Service Level Agreements – both for internal teams and individuals as well as with external service providers.
• Proven experience in developing management reports to enable effective performance monitoring and analysis, relevant to strategic objectives

Closing date: Sunday 30th of January 202

Mind reserve the right to close the vacancy to applications earlier, should we receive a high volume of strong candidates – therefore we encourage an early application.

This position will initially, in line with current and potentially future guidance, be based from home. Post lockdown this role will retain some flexibility but post holders will be expected to be in the office a minimum of two days thereafter (or more, depending on the arrangements of your team).

Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Please refer to the Job Description while completing your application as candidates will be shortlisted based on how closely they match the criteria.

Location: Flexible with frequent visits to London office.

Salary: £65,000 per annum.

Contract: Permanent, full-time.

St John Ambulance, the volunteer-led health and first aid charity which responds to emergencies and supports and saves lives, is seeking a Head of Supporter Acquisition and Engagement to help deliver big ambitions to grow income and engagement.

St John Ambulance is a significant and complex charity, turning over £100m annually with social enterprise income streams from commercial first aid training, ambulance and other NHS support, and event cover as well as other sources of income in addition to fundraising.

This role will involve leading the organisation’s largest fundraising income streams and the implementation of audience-focused fundraising campaigns that deliver long-term sustainable income and mutually beneficial relationships with supporters.

It will include collaborating across St John to support the implementation of a developing experience strategy which highlights the wide range of opportunities to deepen relationships with the public and those already connected to St John, whether as a delegate of a First Aid course, a parent of one of the charity’s badgers and cadets units or a volunteer who is giving up their time to help.

The charity is seeking candidates with a strong background in using a data-led approach to fundraising and planning to help them prioritise which exciting new opportunity to test first.

You will have extensive experience of achieving or exceeding income targets of over £5milliion through managing fundraising programmes including individual giving, digital fundraising and legacy programmes in the voluntary sector. You will have led, inspired and motivated large multifaceted teams and you will have outstanding interpersonal and communication skills, combined with a compassionate and emotionally intelligent leadership style.

PLEASE NOTE: We will be longlisting applications as soon as we receive them, so please apply early to register your interest. 

CLOSING DATE: 9am (GMT), Monday 31st January.

I am looking for a Supporter Acquisition and Engagement Manager - Legacies to join a much loved national health charity.  

This is a really exciting time for the charity as they roll out their new strategy of which legacy income plays a huge part.

They are looking for a leader to take responsibility for the planning, development and delivery of their legacy giving programme. You will have the opportunity to develop this programme as you wish, creating exciting new campaigns and introducing new initiatives to significantly increase their legacy giving pipeline.

For this role you will need:

• Experience of legacy or in memory giving
• First class written and verbal communication
• Creativity and the ability to generate new ideas

Contract: Permanent

Salary: £32,000 - £36,000 per annum (Dependent on experience).

Location: London SE1 (temporarily remote working from home, with flexible working after that)

A commitment to attention to detail If you would like to have an informal discussion, please call Lucy on 02030 062787 or email [email protected]

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector.

We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

If enough applications are received the charity reserve the right to end the application period sooner.

Supporter Acquisition Manager

We are currently recruiting for a Supporter Acquisition Manager to lead on the development, delivery and ongoing improvement of a new cross-channel donor acquisition programme, which is designed to engage and inspire new supporters, ensuring that we raise the funds needed to continue our important work.

Supporter Acquisition Manager Requirements:

To be successful in this role, you will be proactive, results-driven and committed to providing an excellent supporter experience. You will have extensive direct marketing and product development fundraising experience, strong management experience and be adept at delivering audience led solutions. Great communication skills and experience of leveraging digital solutions as well as multi-channel marketing will be essential.

About the Charity for Civil Servants:

Our vision at The Charity for Civil Servants is to build a supportive community in which everyone has the chance to live their life to the full. We offer practical, financial and emotional support, always listening without judgement. We are at the start of our ambitious five-year plan to double the number of people we help to over 100k a year.

This is an exciting time at the Charity as we build a Fundraising team that will develop the strategies to drive income generation over the coming five years and beyond. Regular Giving and donations from individuals are an essential part of our fundraising strategy, constituting over 80% of our income currently.

Location: Flexible within UK
Hours: Full time 36 hours per week
Type: Permanent
Salary: £38,000 - £40,000
Benefits: include a health cash plan, life assurance, excellent pension, generous annual leave, and interest free loans for season tickets and our cycle to work scheme.

Closing date for applications is 11pm on Sunday, 6th February. Interviews will be held immediately after the closing date.

You may have experience of the following: Supporter Acquisition Manager, Supporter Services, Membership Services, Fundraising, Charity, Charities, Third Sector, NFP, Not for Profit, etc.

Ref: 106 013

Do you want to have the satisfaction of knowing you are contributing to Swindon’s only adult hospice? Use your passion and skills to make a real difference and join a much-loved charity with its huge supporter base.

We are entering an exciting new era where we must build on our historic success and thrive as we emerge from the Covid-19 pandemic and are seeking a Fundraising Manager to grow and develop our income.

What is the role?

As a senior member of the fundraising team, you will primarily be responsible for developing beneficial and lasting networks in the community and across the hospice, continually raising the profile of the charity and championing all aspects of our work to generate income that allows us to deliver our vital services. You will lead on longer-term planning relating to fundraising and engagement, as well as delivering supporter relationships, event planning and implementation, managing income streams, pipelines and exceeding income budgets.

A key element of the role will be to take responsibility for external community support and the internal upskilling of colleagues across the organisation on our fundraising approach, messaging and income generation needs.

In addition, you will lead and develop the Fundraising Community and Events team, to ensure the team deliver operational excellence, meet income targets and work collaboratively to deliver on the strategic aims of the fundraising team.

Our ideal candidate will have a proven background in charity fundraising, sales and/or management with experience of leading teams, developing opportunities and influencing stakeholders and have a proven track record of income growth in previous roles. If you have a good understanding of the charity sector, this would be an advantage.

In return, we offer a great range of employee schemes and benefits, including generous annual leave, free parking on-site, on-site café, employee assistance programme, wellbeing team, generous pension scheme, Blue Light Discount Card and so much more!

Hours: 37.5 per Week – Monday to Friday (Ability to work evenings and weekends is essential).

Interviews will be held on Thursday 10 February 2022.

What we are looking for:

• Experience of leading and motivating teams to meet targets
• Fantastic interpersonal skills with the ability to be engaging
• Excellent negotiation, influencing and stakeholder management skills
• Knowledge of fundraising and the voluntary sector
• Experience of initiating, developing and maintaining strong relationships both externally and internally
• Excellent communication skills (written, verbal and high quality, bespoke presentations, reports & proposals)
• High-level digital & social media skills
• Driver, with a full, current UK driving license

It would also be great but not essential if you have:

• Experience of working with the general public – public speaking an advantage
• Experience of planning and organising events
• Experience of recruiting participants/supporters to achieve goals

Equality & Diversity

Prospect Hospice is committed to encouraging a diverse and inclusive working environment. We recognise that promoting diversity and eliminating discrimination in our workplace will bring benefits for our people, our business and the communities we serve. We welcome applications from all individuals regardless of age, disability, sex, gender reassignment, sexual orientation, offending background, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Safeguarding

Prospect Hospice is committed to promoting the wellbeing of all adults and children who use our services, ensuring that they live a life that is free from harm, abuse and neglect. We work in an open and transparent way and encourage staff, volunteers, patients and families to raise any safeguarding concerns.

London (Currently working from home)

UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.

This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as a Supporter Care Adviser. You will be joining a dedicated team that provides the highest level of supporter care service and helps to expand relationships by responding to enquiries received though a range of contact channels.

As the first point of contact for both our supporters and members of the public, this role requires you to ‘think with your head’ and ‘act with your heart’ to ensure that the very best experiences are being felt by all those that contact and engage with us.

You will have previously worked in a customer contact environment, using a variety of communication methods, including social media, and have used databases. You will also be able to work effectively and cooperatively as part of a team, taking ownership of queries and seeing them through to an effective resolution.

Our Supporter Care service is available from 8am to 6pm, so you will need to be able to work 8 hour shifts across this period. Currently whilst the office is closed our lines are open until 5pm and will revert to our normal shortly.

Closing date: 5pm, Friday 4 February 2022.

Interview date: Thursday 17 or Friday 18 February 2022 via video conferencing (MS Teams).

We are normally based on the Queen Elizabeth Olympic Park in Stratford, East London and we anticipate most colleagues will work one day a week in the office and the rest of the time from home.  We are happy to discuss other flexible options to suit your circumstances.

We particularly welcome applications from LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.

UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.

We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.

If you require support in completing the online form or an application form in an alternative format, please contact our Supporter Care line during office hours.

If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.

Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)

Main purpose of job: This is a new role, which involves developing and leading a pilot project providing a range of new services for CARA clients to supplement our existing provision.  These services will particularly be aimed at clients who have a high level of immediate need.  Services to be developed will include:

• One-to-one tailored emotional support and psychoeducation activities.
• Support in accessing mental health or other external services.
• A programme of regular groups.

Start date:As soon as possible (subject to Enhanced DBS Check and satisfactory references).

Salary: £32,910 – £34,728 (NJC Scales 29-31) per annum pro-rata, with pay rise expected.

Hours: 35 hours per week, although some flexibility may be possible. 

Contract: This will be a fixed-term contract to March 2023.  If the pilot project is successful, we will be looking to secure funding to extend it beyond this date.

Place of work: To work flexibly at CARA premises across mid and north Essex, including Braintree, Chelmsford, Clacton, Colchester and Dunmow, along with some home working. Most services will be provided remotely.

To apply: Please complete the application form, which can be downloaded from our website, explaining how your skills and experience relate to the person specification. Applications must specifically address each essential and desirable criterion, giving evidence from previous experience or qualifications. 

Application deadline: Tuesday 25th January 2022, 12pm.

Interviews:  Thursday 3rd February 2022

Start date: As soon as possible, subject to receipt of satisfactory references and enhanced DBS check.

Mandatory Training Dates: To be confirmed.

This post is restricted to women applicants under the Equality Act 2010, Schedule 9, Part 1.

Job Description

This is a new role which involves developing and leading a pilot project providing a range of new support services for CARA clients.  These services will particularly be aimed at clients who have a high level of immediate need. 

The new project will aim to:

1. Provide an alternative to our counselling service, for which there is an extremely high demand.
2. Provide emotional and practical support for clients with a high level of need, while they are waiting for a counselling space to become available.

The new services we aim to develop will include:

• An emotional support service for CARA clients with a high level of immediate need.  This service is likely to be tailored to the individual client’s needs and may include providing check-in calls, psychoeducation and acting a point of contact for clients. It is also likely to involve supporting clients in accessing mental health or other external services.
• A programme of regular groups, likely to include a short-term structured group with a focus on learning coping mechanisms and understanding trauma reactions, a women’s social group and a young person’s group.
• A bank of self-help resources for clients to use.

Main responsibilities of the Integrated Support Manager

Leadership and management

• To develop and manage all operational aspects of CARA’s Integrated Support Team, including developing and managing a programme of regular groups, as well as a one-to-one emotional support service that can be tailored to meet the needs of individual CARA clients.
• To develop effective processes within the Integrated Support Team, working closely with the Head of Operations and Managers of our other CARA teams. 
• To ensure that evaluation processes are built into the development of all new services to gather evidence of the impact and effectiveness of our new services.
• To ensure that services are accessible to a wide range of clients, addressing the barriers that some clients may experience and creating a service that values and respects diversity.
• To line-manage the Integrated Support Co-ordinator, the Advocacy Co-ordinator and the Integrated Support Volunteer, providing day-to-day management, monitoring performance and identifying training and development needs. This will include keeping up-to-date notes of line management meetings and conducting and recording annual staff appraisals.
• To maintain an overview of referrals to our Integrated Support Team, working closely with the Information and Referrals Co-ordinator and First Contact Navigators to manage service demand and keep waiting times to a minimum.
• To ensure the Integrated Support Team maintains up-to-date client records and that gaps in data are addressed, as required.
• To lead regular Integrated Support Team meetings, producing notes to share with the team and with senior management.
• To work with CARA’s Head of Operations to recruit and train new staff and volunteers, as required.
• To keep up to date with relevant legislation, policy and practice issues.
• To liaise with CARA’s other teams and more widely with Synergy Essex teams, resolving problems and ensuring good communication and mutual understanding of respective roles and ways of operating.
• To liaise with external agencies, including police, mental health and social care, ensuring CARA is represented at meetings as required and developing effective relationships to ensure our services co-ordinate with statutory and voluntary services.
• To be part of the CARA management team and attend regular management team meetings, contributing to CARA’s ongoing development.

Client support

• To oversee client work within the Integrated Support Team, working closely with team members to resolve client issues and ensure consistent, high quality service provision.
• To provide an emotional support service for clients aged 13+ of all genders, holding a caseload of clients.
• To undertake client assessments and make arrangements for client support.
• To lead and facilitate groups.
• To keep client records up to date.
• To work flexibly, providing the majority of support remotely, but also working occasionally across mid and north Essex.

General

• To work flexible hours, including some evening work and occasional weekends.
• To participate in CARA team meetings, supervision, training and development. 
• To provide specialist advice to other workers and agencies, including participation in delivery of training sessions.
• To raise awareness of sexual violence and its impact in the community and within other agencies.
• To keep appropriate records in accordance with CARA policies and procedures.
• To adhere in full to all CARA’s organisational policies and procedures, including safeguarding procedures.
• To be administratively self-servicing.
• To report to the Head of Operations, Chief Executive Officer and Trustees as required, including the production of regular written reports and verbal reports.
• To undertake any other related activities as required the Head of Operations, Chief Executive Officer or the Chair of the Board of Trustees.

About CARA

CARA (Centre for Action on Rape and Abuse) works with victims and survivors of sexual violence and child sexual abuse, providing independent, specialist support and promoting and representing their rights and needs. 

CARA is a registered charity working with adults of all genders, young people and children from across mid and north Essex.  We have a head office in Colchester and outreach premises in Braintree, Chelmsford, Clacton-on-Sea, Great Dunmow and Harwich.  We also provide remote services.

CARA seeks to be an inclusive organisation that actively encourages, supports and values diversity amongst both our service-users and our workers.  We welcome applications from candidates from diverse backgrounds.

About Synergy Essex

CARA is part of Synergy Essex – the Essex Rape and Sexual Abuse Partnership. We work closely with SERICC Rape and Sexual Abuse Specialist Service and Southend-on-Sea Rape Crisis (SOS Rape Crisis) to deliver the contract for the Office for the Police, Fire and Crime Commissioner for Essex for services for victims and survivors of sexual violence and child sexual abuse across Essex.

Job title:                 Regional Engagement Manager South East

Location:                Remote or office working in the South East

Responsible to:     Engagement Lead South East

Salary:£30,000 to 38,000 per annum FTE 

Closing date:         Thursday 3rd February at 12:00pm

Interview date:       Wednesday 9th February 

Although this role is based remotely, having knowledge of employer engagement in the area to the West and/or North of the M25 is required. Please note that although most meetings are virtual, you may be required to travel to client locations in and around Herts/Ox/Berks/Surrey/Hampshire therefore for some roles you should live within a commutable distance without impacting productivity or adding a substantive financial burden to the charity, to be successful in your application.

Why us?  

Speakers for Schools are a dynamic, swift-moving and fast-growing charity. We are on a mission to support a million young people across the UK annually by 2023. Having taken the first steps on the road to achieving this, our team has grown then fold in the past two years. This has supported growth in our employer network from 70 to 700 leading employers and 3800% growth in the number of work experience places offered during the same period.

We want to level the playing field, making sure that all young people can access inspirational opportunities and experiences to fuel their ambition.

We are united and unique in our mission to transform lives through raising aspirations of millions of young people every year. Each year, 1,500 senior leaders, celebrities and industry experts deliver a difference to by sharing their story with students in schools and colleges in every corner of the UK. We connect employers such as Disney, The Bank of England, Spotify PwC and almost seven hundred others to communities to provide access to the top opportunities for all across the UK. With us, you will be part of inspiring a generation to reach higher, broaden horizons and get equal access to the top.

To keep growing our charity and our impact, we need top talent and we are committed to treasuring, developing and supporting them to thrive within their roles. 

Role Summary 

Working for the Head of Engagement in your region, and as part of a team of Employer Engagement Managers, Educational Relationship Managers, Programme Delivery Partners, and Regional Fundraising Officers, you will focus on relationship building in your community and will be responsible for connecting a network of schools, colleges, employers and partners in your dedicated region to deliver work experience opportunities, as well as well as other opportunities through our growing portfolio of programmes. 

Key Duties / Responsibilities: - 

• Outreach to and onboarding of new host employers, helping to grow our employer network to reach ambitious targets for Experience and Progression Programmes (and others as they develop). 

• Account managing relationships with participating employers and other regional stakeholders, supporting them in the design of programmes (where appropriate) and engagement with our leading technology platform. 

• Supporting employers to achieve their aims, through either our free or chargeable services, as appropriate. 

• Outreach to discount and opportunity providers, helping grow the range of discounts and opportunities for young people through our Youth Card programme. 

• Supporting programmes as needed on any contact, phone conversations with stakeholders, programme delivery tasks and wider charity work in support of wider organisation aims and needs, particularly during peak delivery periods. 

Skills / Experience / Knowledge:- 

Essential  

• Experience in a similar environment working with a variety of stakeholders 

• Clear and concise communicator, capable of producing written content to a professional quality 

• Confident liaising with and managing relationships particularly with stakeholders from all levels 

• Comfort and experience in working with technology and data management 

• Proven capability of working through high volumes of work and securing targets across varying objectives within delivery 

• Sociable and confident and happy building and maintaining relationships with multiple stakeholders 

• Comfort in holding commercial conversations with stakeholders, who are seeking chargeable service to deliver income.

Desirable 

• Previous experience working with HR/Recruitment/CSR/Engagement teams an advantage 

• An understanding of the UK Education System and a familiarity with careers provision within UK schools and colleges would be an advantage 

• Proficient use of the Salesforce CRM, to track relationships and ensure proper data management. 

Benefits offered at Speakers for Schools: 

• Work From Anywhere in the UK (now and beyond the pandemic)

• Flexiable working

• 25 days annual leave plus bank holidays plus morning of your birthday off

• Pension scheme

• CharlieHR perks

• Perkbox

• £500 a year training allowance

Diversity at our core  

At Speakers for Schools, we are committed to encouraging equality and diversity among our workforce, and eliminating discrimination. Our aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best.

We welcome applications from all, including those where employment has been affected by Covid19 and those seeking to change careers. Diversity if at our core, join us. 

How to apply: 

Please apply as soon as possible submitting your CV and a one page covering letter which outlines your specific interest and ability to successfully fill this role, as well as your salary expectations and current notice period.

Appointees are subject to a successful DBS check, as contact with young people is likely.

Please note, if you do not provide a covering letter your application will not be considered.  

The Journey to joining Speakers for Schools: 

You must have the right to work in the UK without visa restrictions to be considered. 

Interviews will be scheduled as applications are received, before the closing date, and will take place over Microsoft Teams. We may appoint before this date depending on applications. 

Please apply as soon as possible, the closing date for this role is Thursday 3rd February 2022 at 12:00pm.

Interviews will be held on Wednesday 9th February 2022. 

Immediate starts and delayed starts are available.

If you have not heard from us two weeks after the closing date, please presume your application has been unsuccessful.