About us:

Pancreatic cancer is a tough one but we’re taking it on. We are supporting those affected by the disease, investing in groundbreaking research, lobbying for greater recognition of pancreatic cancer, and being a voice for everyone involved in the fight. Together we are taking on pancreatic cancer.

Background:

Individual Giving plays an important role in the charity’s fundraising strategy. The team leads the delivery of targeted, relevant, and engaging communications to our various audiences, with the aim of recruiting new and engaging existing supporters.

About the role:

Are you looking for a new role where you can take responsibility for the planning, delivery, and ongoing development of our existing Individual Giving programmes and new initiatives?

We are expanding our Mass Fundraising team and therefore, we are looking for an Individual Giving Supporter Acquisition & Engagement Officer to join us! This new role plays a key role in engaging and working collaboratively with our internal and external stakeholders.
The successful candidate will work collaboratively with our Senior Supporter Acquisition & Engagement Manager (Individual Giving) and our Legacy and In-Memory Manager, along with our colleagues in the wider Mass Fundraising team to integrate plans and ensure a seamless delivery of supporter experiences.

Some of the main responsibilities of this role include:

• Maximising income by various means such as planning and managing the development and successful delivery of new campaigns/products and engaging with our donors, fundraisers, and volunteers in an approach that is insight-led, systematic, and scalable.
• Supporting the development and delivery of mainly digital mass acquisition and retention strategies for our priority audiences (Regular Giving, In-Memory, Legacy, Cash).
• Supporting and leading on the creation and constant optimisation of supporter journeys and experiences for our priority audiences (Regular Giving, In-Memory, Legacy, Cash).
• To develop, implement and lead on robust donor recruitment plans for regular givers, cash donors, in memory donors, legacy audiences, and other challenge event participants and community fundraisers
• To manage income and expenditure budgets ensuring effective administration and financial processes are in place

About you:

• You are a confident and proactive team player who is able to work across teams and departments in a collaborative manner.
• You will have a sound knowledge of individual giving fundraising.
• Have experience in working in Individual Giving and In-Memory and Legacy.
• Have experience in developing and delivering multi-channel marketing campaigns, especially digital.
• Have experience in managing a variety of projects and meeting multiple deadlines

Please see the job pack on our website for full details of the role.

Working with us:

We are an inclusive employer committed to developing a diverse workforce and are looking for people who can demonstrate dedication to our cause and values. We offer a supportive place to work with helpful and friendly staff who report a high level of job satisfaction. We are currently working remotely due to Covid-19 restrictions, but our main office is based in London on the river with views towards Westminster.

To apply, please read the job pack and complete section 1 and section 2 of the application form on our website.

Other details about the role:

• Hours: Full-time, 35 hours per week, Monday to Friday, 9 am to 5 pm.
• Location: London SE1 (temporarily remote working from home)
• Closing date: Wednesday 5 May 2021 at 9 am. This role may close earlier if we receive a high number of suitable applications, please apply early.
• Interview dates: 17 May /18 May 2021 ( Interviews will take place remotely via a Zoom video call).

You must have the right to work in the UK when you apply.

Do you have a passion for people and a positive attitude? We are looking for a self-motivated, creative and enthusiastic Supporter Engagement Manager to join our high-achieving and dynamic Fundraising team.

About us:

Based in beautiful surroundings just outside Berkhamsted, The Hospice of St Francis is a charity that helps people throughout Hertfordshire and south Buckinghamshire to live their precious lives well by improving symptoms, achieving personal goals and helping them to feel safe, completely free of charge. 

About the Role:

This is a new post that will work on securing high value gifts from major donors and gifts in wills. Working as part of our highly successful fundraising team, the successful candidate will work closely with the local community, utilising outstanding relationship management skills to help us to achieve our ambitious plans to double access to our care by 2028.

You will help to shape the development of an innovative programme of gift planning to develop a pipeline of substantial donations including gifts in wills to help the Hospice achieve transformational change, and deliver outstanding stewardship to deepen supporter experience and loyalty to our organisation.

You will be responsible for leading on the prospecting, cultivation and acquisition of new supporters capable of making major gifts and shaping a stewardship programme to build engagement and loyalty to the Hospice.  There’s a creative side to the role that focuses on developing marketing and promotional campaigns to promote gifts in wills to attract new pledgers and deliver existing campaigns such as Make a Will Month.   

About You:

• A confident communicator able to engage and inspire a wide range of supporters including High Net Worth Individuals
• Substantial experience of building positive, long term relationships with current and prospective supporters.
• Ability to think creatively and research and present new ideas, or innovative ways of working
• Proven track record in achieving targets, ideally in a fundraising role, or working in a corporate business to business environment
• Passionate about delivering an exceptional experience to our supporters
• Excellent organisational skills
• Experienced in performing well under pressure, with strict deadlines/budgets, strong attention to detail and ability to drive multiple projects concurrently.
• Solid IT skills in Microsoft Office and fundraising or CRM databases
• Flexible and willing to work occasional evenings and weekends

What We Offer:

• 25 days annual leave
• Flexible working opportunities
• Non-contributory pension scheme
• Free onsite parking
• Wide range of free training courses
• Study leave
• Employee Assistance Programme
• On-site home cooked food served at a reasonable rate in our bistro​

If this sounds like you, we’d love you to join our friendly, creative and professional Fundraising team to help us to raise the £5million a year which we need to deliver our free expert care.

We will be shortlisting as applications are received, inviting potential candidates to initially come and meet us at for an informal chat and coffee in our beautiful gardens. We would therefore ask that you please check your email regularly.

Closing date for applications is Sunday 9th May 2021

Official Interviews to be held week commencing May 17th 2021

Supporter Engagement Manager
Children's Charity, Central London
£37,000 - £43,000

Our client is a Children's Charity based in Central London who are looking for an experienced, self- motivated and well-organised direct marketing manager to join their team.

Reporting to the Associate Head, this is a new and exciting role which will focus on embedding supporter experience in the Charity's welcome and retention programmes. Leading a team, you will be responsible for supporter journeys for existing and newly acquired individual giving audiences at the Charity. All programmes look to ensure that their donors have an ideal and tailored supporter experience with the Charity which maximises their lifetime value.

Responsibilities will include maximising income and minimising attrition for the Charity from supporters and potential supporters through development and delivery of fundraising strategies, the management of a range of direct marketing campaigns and management of long term supporter relationships. You will also be responsible for developing, reviewing and delivering against agreed budgets, management of agencies and suppliers and take a lead on campaign analysis.

We are looking for someone with the following experience:

• Direct Marketing experience across a variety of channels.
• Proven track record to demonstrate best practice in managing a fundraising strategy, planning and execution of individual giving programmes across multiple channels and for multiple products.
• Strong data insight and good background knowledge and understanding of databases in order to effectively stream supporters into required journeys and support continual improvement of journeys.
• Excellent written communication skills to analyse interpret and present complex information in a clear and persuasive way for a wide range of audiences.
• Developed leadership, management and team building skills, and working well with others as part of a team, giving support and recognising expertise in others.
• Excellent organisational skills with the ability to organise and plan own work and the work of others to deliver objectives on time.

Interested applicants should send their CV in the first instance.

Charity People actively promotes equality, diversity and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We want to do this because we know greater diversity will lead to even greater results for the charities we work with.

New Opportunity: Online Community Engagement Manager

Do you enjoy the challenge of starting something new? Do you have the organisational skills, drive and vision to develop a project right from its beginning and ensure it is delivered with impact? Then this role could be the one for you!

The department of Campaigns and Alumni Relations (CAR) reconnects alumni (former students) with their University and encourages them to give support in whatever way they can, through volunteering their time and/or financially. This is an exciting time to consider joining us. The University is currently in the planning stages of launching a new and inclusive online community for alumni and students, which will help them to connect with one another and be part of an exclusive University of Sheffield community. We aim for the online community to increase the volume of students who benefit from interacting with alumni, supporting their employability and ultimately to help the University achieve its ambitious alumni volunteering targets.

This new position will play a pivotal role in this strategically important project. As Online Community Engagement Manager, you will require a clear focus on the needs of the users of the community. With outstanding organisational and communication skills, you will grow the relationship between the University, its students and its global community of alumni.

A confident communicator with the ability to work with people from a diverse range of backgrounds, you will act as the main point of contact for the online community. With strong analytical skills and a proactive approach to solving problems, you will regularly review the data to understand the users’ needs and make recommendations to increase engagement across the platform.

As this is a new role, we are looking for a person who can work on their own initiative, is flexible in their approach and has the energy, confidence and creativity to drive the online community forward to be a success. 

We expect the post holder to be able to work remotely from home and to be prepared, sometimes, to work from the office in the University of Sheffield campus (flexible working arrangements post-Covid). 

IT Support Desk Manager

We have an exciting opportunity for an IT Support Desk Manager to participate in the full range of Support Desk duties supporting end user facing systems, which range from Windows 10 and MacOS through to Office 365 services.

Position: IT Support Desk Manager

Location: Swindon (M4 corridor)

Salary: Up to £32,000 pa

Duration: Full time, permanent

Benefits: Flexible Working, Pension, Employee Assistance Programme, Family Time benefits including TOIL, 25 day’s holiday (plus bank holidays) holiday trading, discounted gym membership, Health Cash Plan or Private Medical, Cycle Scheme, Annual Staff Day, Life Assurance, Tastecard, Childcare Vouchers, Loyalty Awards, Staff Events, Free tea and coffee and free car parking

Interview Date: Shortlisting and interviews will take place on a rolling basis, so please apply early to avoid disappointment.

Working for a Christian charity, this is a great opportunity to work for an employer who have won awards for their excellence in investing in people. They are committed to the development of all staff and have fantastic charity-sector benefits to help motivate and retain exceptional people.

About the Role

Working as part of the Hardware and Systems team, the IT Support Desk Manager role is responsible for managing the IT Support desk team and ensuring excellent levels of customer service are delivered to staff in response to support tickets. As IT Support Desk Manager, you will also be involved in key IT projects to update, maintain and implement new technologies, which will help deliver the organisations strategic goals.

Responsibilities cover:

• Support Desk
• Line management
• Systems and processes
• Technical projects
• Documentation

About You

To be successful in this position, you’ll need to be passionate about technology and great with people. You will have experience of managing and leading and efficient support desk along with leading IT focussed projects from start to finish.

You will have experience of:

• Office 365 stack administration
• Microsoft Office Web, mobile and desktop apps, Microsoft Teams, Endpoint Security
• Intune MDM and MAM, Azure AD, Exchange and hybrid, SharePoint, Stream
• End user devices – configure and remote management
• Widows 10, MacOS, IOS, Android
• Apple Business Manager and Apple Configurator
• Cloud telephony services and infrastructure
• Sophos Endpoint, Safeguard and Sophos cloud
• Desktop Central
• Microsoft PowerShell
•  Similar project management solutions
• Cyber Essentials

The charity is proud to be an Equal Opportunity Employer and values diversity and aspires to reflect this in its workforce. We welcome applications from people representing all sections of the community.

If you think this describes you and you have the legal right to remain and work in the UK, then we’d love to hear from you. You will be asked to submit a CV together with a 250-word statement that sets out your skills and experience in relation to this role.

Other roles you may have experience of could include: Technical Support Officer, IT Service Desk Engineer, ICT Officer, Database & IT Officer, Service Desk Analyst, 1st Line Support, 2nd Line Support, Information Officer Jobs, IT Technical Support, IT Support Desk Officer, IT Support Desk, IT Support Desk Supervisor, IT Support Desk Manager, IT Support Desk Team Leader, IT Support, Web Support, Business IT Support, IT Help Desk, IT Help Desk Manager, Service Desk Manager, IT Manager, Engineer, IT Engineer, Infrastructure IT, Infrastructure Engineer.

Every childhood is worth fighting for. This is our belief. We all share it. And it drives our Fundraising team to get out there and bring in the funds we need to protect children and prevent abuse. Join us as a Fundraising Manager, and get more people involved in change that means everything.

The NSPCC is looking for an experienced, and enthusiastic manager to join their Supporter Development team in a new and exciting role which will focus on embedding supporter experience in our welcome and retention programmes. Reporting to the Associate Head, the successful candidate and their team will be responsible for supporter journeys for existing individual giving audiences at the NSPCC.

The Supporter Development team focusses on engaging existing supporters to build loyalty and maximise long term income for the NSPCC. The ideal candidate will be confident in line management and experienced in working with a team to develop and deliver journeys the improve supporters experience with an organisation.

With a focus on an audience centric approach to engaging with existing supporters, the ideal candidate will have a good understanding of the role of data insights, and sector trends whilst balancing the priorities of the organisation when leading on improving supporter experience at the NSPCC for these audiences.

The Fundraising Manager will liaise closely with other managers and senior managers in the Individual Giving Marketing department. Specifically this person will:

• Oversee the development of welcome programmes to support investment in acquisition activity carried out by individual giving, and other specified projects
• Play a fundamental role in delivering an excellent supporter experience at the NSPCC
• Ensure that communications sent to supporters are relevant and targeted based on audience and external environment
• Line manage a team to deliver a range of supporter journeys and to oversee their continual evolution and development
• Be responsible for developing, reviewing and delivering against agreed budgets
• Ensure that findings through activity reviews, insight and research are reflected in supporter journeys and communications
• Provide direction and management of all agencies and suppliers on related activity.

Candidates for the position should have experience in:

• Line management and leadership
• Developing and delivering strategies to improve supporter experience
• Managing welcome journeys to support acquisition strategies across a variety of channels and asks
• Working with data teams to review data insights and implement improvements
• Audience led cross sell planning
• Building and managing complex reporting and budgets
• Building and maintaining relationships with internal and external agencies

Join us and you’ll become part of a team that cares about the work they do and the people they work with. You’ll discover opportunities to grow, along with challenges and a shared purpose that’ll bring the best out in you. And you’ll get to find your own way to make a difference that means more, and that impacts millions of young lives.

The NSPCC is an equal opportunity employer, we particularly welcome individuals from various backgrounds and can accommodate interviews for people with special requirements. 

Working with partners across Africa, Asia and the Middle East, Feba is all about the creative use of radio and other audio media to inspire people to follow Jesus Christ. We have a particular focus on ‘closed countries’ and ‘hard-to-reach’ people groups, including places where Christians face persecution for their faith.

We are currently looking for an experienced and highly motivated individual to bring new skills, rigour and energy to our fundraising and wider supporter engagement work.

Key responsibilities include:

• developing and implementing a sustainable fundraising and communication strategy;
• leading a small team in the delivery of excellent customer service and quality materials, to inspire a broad range of existing and new supporters;
• promoting a culture of monitoring, evaluation and learning within fundraising and communications, including the appropriate use of relevant data and metrics;
• being part of the senior management team, assisting in the overall effective leadership and management of the organisation.

You will have:

• a clear and demonstrable personal Christian faith;
• a commitment to Feba’s ministry;
• a minimum of five years’ experience in fundraising in the UK charity sector;
• experience in managing projects, CRM and GDPR;
• the ability to think strategically whilst also having an eye for detail;
• strong networking and influencing skills, plus cross-cultural sensitivity;
• line management experience.

Salary:£40,000 - £43,000 per annum

Hours:Full time

Office location:West Sussex, with some UK and possibly international travel

[We’re in the process of selling our building in Worthing and are likely to relocate during 2021. All staff are currently based at home due to COVID. Some flexible working would most probably be considered going forward.]

Please note: All applicants must be wholeheartedly committed to the aims, ethos and values of Feba. That this post is subject to an Occupational Requirement that the post holder is a committed active evangelical Christian under Part 1 of Schedule 9 to the Equality Act 2010.

For the right person, with the right mindset, working as Noah’s Ark’s Supporter Engagement Officer really should be a formative step in your career. If you’re ambitious about your career, and looking for a charity which can support you in pushing forward in a busy and responsible role, please read on and apply.

Noah’s Ark Children’s Hospice has been on a major upward trajectory in recent years – more children supported, more major hospitals partnered with, and more supporters donating. We’ve transformed from being an enthusiastic start-up, to a serious player delivering major impact. So what next?

Typically around 75% of our income is derived from a relatively small number of supporters who are managed by our Philanthropy Team. We need to diversify our income streams and de-risk the charity’s financial sustainability in the process. As well as acquiring new one-off donors and fundraisers, we aim to build a sector-leading regular giving club with tens of thousands of supporters donating monthly. The financial security provided by this low-risk regular income will enable the charity to expand at scale and ultimately enable an improved quality of life, and death, for many more of the over 2,400 seriously unwell babies and children who could be benefitting from Noah’s Ark’s support.

So, how will the successful applicant to this role play their part?

Firstly, we need to look after our supporters in a highly engaging and reliable way, strengthening their trust of the charity and fostering their loyalty. Relationship fundraising is our team’s bedrock – this will be the perfect environment to hone your supporter care skills. Secondly, we need to harness the power of data. Efficiently managing data will be key to Noah’s Ark’s growth and sustainability – indeed it is an increasingly vital part of any successful fundraising team’s strategy. We have recently appointed two sector-leaders in the supporter engagement/digital space, with excellent experience at some of the UK’s biggest charities. So, again you will be supported and developed by sector leaders.

We are looking for an intelligent, expansive thinker with a high level of determination and rigour. You will relish a busy workload and be able to keep a cool head under pressure. You will be highly articulate, have a positive manner and be very organised. You will welcome professional challenge. Bringing new ideas to life requires gumption and self-belief – you will have both in spades.

Previous experience of supporter engagement or customer services is desirable, as is experience of working with a CRM database. For the right person, we will still consider your application if you haven’t worked with a CRM database before but can otherwise demonstrate your computer literacy, willingness to learn at pace and take on responsibility from the off.

As explained in the job pack (see below), we’re looking to change the way we do things with supporter engagement quite radically. So, if helping a vital cause deliver transformational outcomes for London’s most unwell babies and children, whilst helping to create systemic change to the charity’s fundraising, and learning and developing your own skills at pace sounds like a good next step for you, please do send us your CV and covering letter. 

Closing date is: Monday 10th May but we expect to interview on a rolling basis so early applications are encouraged. 

Contract Type: Permanent

Salary: £26,693 - £28,859 

Hours: 30

Farleigh Hospice is a high performing organisation providing specialist palliative and end of life care for people with life limiting illness in the Mid Essex region. Our team at Farleigh has grown and evolved to meet the changings needs of the community we serve and we are looking for highly motivated Supporter Engagement Lead to join our Communications and Marketing team.

The role of Supporter Engagement Lead will manage our supporter appeals and the database, ensures all donors receives an excellent experience from communications to retention, manage data and donations input and associated thanking processes and will manage the effective use of supporter data for marketing purposes. 

You will have strong attention to detail and excellent communication.

You will have experience of managing a database, financial processing, and supporter journeys

We offer a great working environment, a competitive pay and benefit package, flexible working and a strong team to support you. 

If you require further information please view the job description or contact the recruiting manager Victoria Milne.

*Please note - we will close this vacancy before the closing date if we receive a high number of applications 

Farleigh Hospice is an Equal Opportunities Employer. Farleigh Hospice operates a three-month probation period. Positions may be subject to DBS Disclosure. Charity Registration No: 284670 

Supporter Marketing Officer

Contract: Permanent

Hours: 35 per week

Location: London

Salary: £29,678 per annum

Closing date: 25 April 2021

Expected date of interviews: 4 - 7 May 2021

Job ref: VA415

Are you passionate about using creativity, technology and people power to change the world? Do you believe in standing up for human rights alongside torture survivors?

Freedom from Torture is looking for a Supporter Marketing Officer to join our new, award-winning, friendly supporter focused Individual Giving team. You will be working with the Supporter Acquisition Officer and Supporter Marketing Assistant, managed by the Supporter Marketing Manager to develop a busy programme of fundraising appeals and campaigns.

This is an exciting chance to join us as we place survivor empowerment and movement building at the heart of our next four year strategy. You’ll assist the Supporter Marketing Manager to develop and roll out our fundraising appeals and campaigns strategy, to raise funds. You will also work collaboratively with the Supporter Acquisition Officer and Supporter Marketing Assistant.

The role

· Running and developing: full warm retention programme of supporter marketing activity, including warm appeals, newsletters, raffles, committed giving campaigns, telemarketing, and gift aid campaigns.

· Managing and developing creative campaigns: daily autonomous management of external agencies and projects. As well as managing multiple projects, you will work with the Supporter Marketing Manager to make strategic creative decisions based on data and insights collated from campaign evaluation.

· Fundraising and copywriting:writing donor development newsletters, thank you letters and other ad-hoc campaigns, often working directly with torture survivors to record and communicating their personal experiences, sharing stories from people who have overcome incredible hardships and amplify the voice torture tried to silence.

About you

· Highly proficient use of business IT systems including Excel, Word, PowerPoint and databases.

· You must have great literacy and numeracy skills and the ability to interpret large sets of data, spot trends and make adjustment to reflect insights.

· You will have excellent attention to detail with good copy writing skills and an eye for design and a high level of written and verbal communication skills.

· It’s essential that you are able to prioritise and manage a busy workload managing projects from start to finish within given budgets and work to tight deadlines.

· You must have experience of working with a range of Direct Mail, telemarketing and email marketing techniques.

Big Pluses

· Proven track record of working in a direct marketing team preferably in the charity sector.

· Experience of database targeting, segmentation, testing and response analysis.

· Lived experience of torture.

· Knowledge of GDPR and supporter data compliance

In return, we offer a competitive package, with a generous 30-day annual leave entitlement, and 6% employer pension contribution and 1% employee contribution.

Freedom from Torture is an equal opportunity employer! People from Black, Asian and minority ethnic backgrounds, LGBTQIA+ individuals and people with disabilities are strongly encouraged to apply.

To view the Job Description and Person Specification, please click the link provided. 

Freedom from Torture is dedicated to healing and protecting people who have survived torture. We provide therapies to improve physical and mental health, we medically document torture, and we provide legal and welfare help. We expose torture globally, we fight to hold torturing states to account and we campaign for fairer treatment of torture survivors in the UK.

We campaign for positive change, using evidence from our services and survivor voices to protect and promote survivors' rights and hold torturing states to account. We are proud to play a significant role in the global anti-torture movement. Survivors, active and empowered, are at the centre of all of our work.

Freedom from Torture is committed to its responsibilities under safeguarding, and expects all staff and volunteers to share this commitment. This post is subject to a satisfactory DBS disclosure, as well as a need for full employment history and up to date employment references.

We reserve the right to close the vacancy early if we receive a high volume of applications.

Recruiting a Support Worker to join Young Peoples service based in Newham!

GBP 22,568 per annum, 40 hours per week, 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

Ibis House and Little Ibis House are specialist semi-independent services for young care leavers aged 16-21, with capacity to also work with young parents and their child. Ibis House provides a high level of support to young people with a variety of complex needs and Little Ibis House provides a medium level of support. The services are staffed 24/7 to support young people manage and address their various support needs and learn basic life skills to live independently.

Job Overview:

Support Workers will provide support to customers to help them develop the life skills they require to live independently. Support workers must monitor and assess the needs of the customers and provide creative and tailored person centred support to help them achieve their goals and aspirations.
Support workers will work closely with statutory children's services and other external agencies to best support customers to promote social inclusion and teach independent living skills. Support workers will empower and encourage customers to maximise their skills and choices.

Key Responsibilities:

- Building supportive, trusting relationships with customers
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Supporting key customers to set personalised goals in the form of a Support Plan
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Proactively manage risk and safety both in and outside of their physical living environment
- Providing support with daily living activities, including practical assistance where skills are not yet developed, to ensure that customers enjoy a high quality of accommodation
- Proactive development of links with local statutory and voluntary organisations to provide a range of engagement opportunities for customers in the community
- Involving customers in the design, development and delivery of the service
- Empowering customers to ensure they receive the service and benefits they are entitled to
- Mission & Values
'Working with people to make choices, achieve goals and take control of their live through high quality care,
support and housing'
- Monitoring rent arrears and ensuring that rent accounts are managed effectively.
- Encouraging and enabling tenants to pay their rent/ service charge.
- Ensuring Look Ahead Health and Safety policies are adhered to at all time and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhering to all other Look Ahead's policies and procedures
- Engaging in learning and development activity to increase knowledge and skills
- Day to day instruction/ supervision of Assistant Support Workers/domestic staff/ Personal Support Assistants where appropriate
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Manager
- Forming strong partnerships with external agencies.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with the Inclusive Employers Standard 2020. We welcome applications from people of all backgrounds.

The Reading Agency is looking for an experienced project manager to lead our education and community engagement work with children and young people, especially those from disadvantaged communities.

As a national charity, we tackle life's big challenges through the proven power of reading. We work closely with partners to develop and deliver programmes for people of all ages and backgrounds; our vision is for a world where everyone is reading their way to a better life.

Last year we helped over 1.8 million people benefit from reading through our programmes, our tireless campaigning, our excellent networks, and our power to influence, challenge and make change happen.

This new role will focus on leading and delivering exciting new areas of work, including:

• Teachers' Reading Challenge:Launched in 2020 in partnership with the Open University to support teachers to grow their knowledge and understanding of children's books and build awareness of how to develop readers, foster a love of reading and make reading fun
   
• Get Islington Reading: A London-based programme funded by The Mercer's Company and delivered in partnership with The National Literacy Trust, aiming to inspire young people in the borough to develop and sustain a love of reading by connecting schools and public libraries, focusing on the critical transition between primary and secondary school.

The successful applicant will be an excellent communicator with experience in working collaboratively to co-create projects.

If you think you have the skills, experience, and passion to join the team, we would love to hear from you.

For more information and to apply please go to our website.

This role will be based at our office in London. However, whilst COVID-19 restrictions apply all our staff are working from home.

We are looking for an individual to proactively build relationships and provide the best supporter care in order to increase income and awareness of Haven House Children’s Hospice.

We are looking for an enthusiastic and personable individual to engage and inspire Haven House donors by providing exceptional supporter care. As part of a small, but highly effective team, you will help create and deliver meaningful supporter experiences that strengthen the relationship between donors and Haven House. You will help develop a supporter care strategy which will ensure that we engage, recognise, thank, motivate and demonstrate the impact of donations to all our supporters in the most effective way no matter who or where they are. As the first point of contact you will gain and use insight and knowledge about our donors to help inform all areas of the Income Generation Team, so that we can achieve more for every child with a life-limiting or life-threating condition and their families in our local community. The role will also help to keep our database up-to-date so that we can communicate with supporters in the right way.

If you’re looking for a varied role with a great mix of supporter care, database management and supporter insight that sits within a fantastic team, then this role is for you.

We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Employment is subject to receipt of satisfactory references and an enhanced DBS check.

For more information about the role, please download a copy of the job description and person specification from the website 

Hours
35 hours per week

Salary 
Band E /Spine point 1 £25,357

To apply

Please download the application form from the website

Closing date

Friday 7 May at midday

Interviews

Week commencing 10 May 2021

Watch our film to find out more about how we provide care to the children we support.

This role will provide intensive support to people who are now housed in temporary accommodation. Interventions are based on the principles of a Critical Time Intervention approach and the role will work to a CTI model in order to enhance the likelihood of a successful transition to more permanent accommodation andsustainment of tenancy.

It is an exciting time for us at HAB as a number of new projects are coming on stream.

We are looking for a number of experienced and skilled Support Officers.

We have been commissioned to provide housing related support to clients in several properties with the Borough of Barnet.

Aims for the Role

• To support people to move from temporary accommodation to being settled in the community, using a time limited phased support model – (Critical Time Intervention).
• To deliver person centred work; having an understanding of the problems of resettlement for people who have previously been rough sleeping, basing decisions and developing a plan which prioritises their goals and priorities
• Links to high quality information, advice and guidance on appropriate services and support(internal and external)
• Use a soft outcomes measurement tool to help clients see the progress they are making using the monitoring and evaluation system to record basic information and the achievement of hard and soft outcomes.