This role is on a rolling deadline. Applicants will be shortlisted and interviewed as and when required, therefore it may close earlier than the closing date

About us

Christian Aid believes that everyone, regardless of faith or race, is entitled to live a full life, free from poverty. We believe in tackling the root causes of poverty, not just the symptoms. And we believe the world can and must be changed so there is equality, dignity and freedom for all. If you're as driven as we are to make this change happen, and want to inspire others to help make it happen, then join us.

About the role

Central Supporter Engagement Coordinators play a leading role in stewarding, inspiring, and engaging churches, Christian Aid groups and individuals to build on the agency of Christian Aid's supporters. They are responsible for establishing stronger and more effective relationships and maintaining and increasing supporters' level of engagement. They undertake a diverse range of stewardship and enquiry management activities, as well as being proactive in equipping and motivating churches, groups and individuals to pray, act and particularly give, in order to expose the scandal of poverty and to contribute effectively to its eradication. They are responsible for capturing and processing supporter information and providing consistent outstanding customer service and stewardship. The team will be experienced in data management and will gain specific expertise in Christian Aid systems. The Central Supporter Engagement team are also responsible for providing excellent office-based support to complement support from regional colleagues, working together to achieve the strategic objectives of the Fundraising and Supporter Engagement department and the wider organisation. You will be required to work closely with regional colleagues across the UK.

About you

You will have a solid track record of working in a customer care environment, including handling enquiries and complaints and dealing with difficult and/or sensitive calls. You will have experience of having worked with a customer database, including inputting, editing and extracting data. You will be used to dealing with new and existing supporters by telephone and in written communications and be able liaise with, and build relationships with, a broad range of people in a friendly, outgoing and positive manner. You will have knowledge and experience of good donor management or customer care.

You will be able to demonstrate appropriate assertiveness to set manageable expectations and deal positively with supporters whose expectations cannot be met. You will also have the ability to retain clarity and focus in a very busy environment with excellent attention to detail as well as a systematic approach to work.

Further information

This role requires applicants to have the right to work in the country where this position is based.

We value diversity and aspire to reflect this in its workforce. We welcome applications from people from all sections of the community, irrespective of race, colour, gender, age, disability, sexual orientation, religion or belief.

You can expect a wide range of rewards and benefits, including a generous holiday allowance, a season ticket loan, and flexibility that will ensure you enjoy a good work/life balance.

Role overview

Skills, qualifications and experience

If you're interested in applying for this role, please for more information.

To submit your application, click on 'Make an application' and complete all relevant fields on the online application form.

SUPPORT WORKER X2, COMPLEX NEEDS, LINCOLN, FRWK03 £16,778 - £17,811 FTE, PERMANENT, 37 HPW

The Complex Needs service is new service based at Corner House in Lincoln City. The service will provide accommodation, targeting rough sleepers who present with multiple and complex needs, supporting those with a combination of homelessness, drug and/or alcohol misuse, mental health issues and/or challenging behaviour and offending.

 The aim of the service is to:

• Reduce the level of rough sleeping by providing suitable accommodation

• Improve the physical and mental health of rough sleepers by enabling access to health services including mental health and drug and alcohol treatment

• Reduce the cost to health services by supporting the appropriate use of health pathways and preventing the need for high cost crisis interventions

• Reducing the level of crime and anti-social behaviour including begging and street drinking by supporting rough sleepers to access benefits and positive alternatives to negative street based lifestyles

For more information please contact Adrianne Richardson

What we offer: Life Assurance, Pension (up to 4% matched by FHA), Enhanced Maternity, Paternity and Adoption Benefits, Additional Annual Leave Purchase Scheme, Employee Assistance Programme, Learning programmes tailored to suit different roles and services, Health Cash Plan.

Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section.

97% of the workforce in a recent staff survey said they were proud to work for Framework.

Framework is an Equal Opportunities Employer. Registered Charity No: 1060941.

As a Disability Confident Employer, we warmly encourage job applications from people with disabilities. Frameworks is committed to offering opportunities to people from diverse communities. If you have specific requirements or adjustments please let us know if there is anything we can do to support your application

CVs will not be accepted

NO AGENCIES PLEASE

Do you have the commitment, energy and person-centred values to make a real difference to the lives of older people with care and support needs? Are you passionate about enabling people to enjoy a good quality of life in extra care housing while remaining as independent as possible?

Creative Support is a not-for-profit organisation which provides high quality, person-centred support to older people and people with a learning disability, physical disabilities, mental health needs and dementia. The care and support we offer is tailored to the individual client’s needs and preferences and promotes wellbeing, choice and community engagement.

We are seeking a proactive and compassionate leader to oversee the operational management and quality of one of our Extra Care services in Battersea, Wandsworth. Prince of Wales Drive has 59 residents living in their own self-contained flats. You will ensure the delivery of a person-centred and empowering service which meets the needs of our clients. Furthermore you will work with the housing provider and service users’ families and friends to promote a positive and inclusive atmosphere within the service. You must be flexible, energetic and reliable with a well-organised approach to staff deployment and service delivery.

You must have significant practitioner or management experience in relevant health or social care service provision alongside a warm, person-centered and respectful approach. An understanding of CQC quality requirements and care standards is essential. You should have a relevant professional qualification and/or a degree level qualification. This is a full time role, 37.5hrs per week.

Creative Support is an Investor in People and we are committed to your continuous professional development. You will have the opportunity to meet your training and development needs with accredited training. You will be joining a very well-motivated regional team of senior managers who work together and support each other to provide excellent services in various boroughs of London.

Recruiting Support Workers to join our Young Peoples Service in Ealing!

£22,360 per annum, 40 hours per week plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

Minster House is a specialist semi-independent living (SIL) service for young people in and leaving care aged 16-21 providing a high level of support to customers with a variety of complex needs. The service supports six young people and the referrals can be from any local authority.

Job Overview:

The service is staffed 24/7 by a team of Support Workers and Night Support Workers. Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.

This role requires working on a 4 week rolling rota basis with combined shifts including early shifts 8.00am-16.00pm, late shifts 14:00pm-22:00pm and some weekend.

Key Responsibilities:

- Building supportive, trusting relationships with customers
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Supporting key customers to set personalised goals in the form of a Support Plan
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Proactively manage risk and safety both in and outside of their physical living environment
- Providing support with daily living activities, including practical assistance where skills are not yet developed, to ensure that customers enjoy a high quality of accommodation
- Proactive development of links with local statutory and voluntary organisations to provide a range of engagement opportunities for customers in the community
- Involving customers in the design, development and delivery of the service
- Empowering customers to ensure they receive the service and benefits they are entitled to
- Encouraging and enabling customers to pay their rent and ensure that rent accounts are managed effectively
- Ensuring Look Ahead Health and Safety policies are adhered to at all time and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhering to all other Look Ahead's policies and procedures
- Engaging in learning and development activity to increase knowledge and skills
- Day to day instruction/ supervision of Assistant Support Workers/domestic staff/Bank Support Workers where appropriate
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/Manager

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

Person Specification:

- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours

For more information or to apply please visit our website.

Recruiting for a Support Workers to join our Homelessness and Complex Needs Service in Brent!

GBP 22,928 per annum, 40 hours per week, plus 25 days Annual Leave, Pension Scheme, staff discounts, healthcare and more.

Brent Complex Needs supports 112 customers with varied and often multiple support needs including a history of offending, substance misuse and mental health. Customers are supported across four male and 2 mixed male and female sites which cover 24 hour and 9-5 office based site.

Job Overview:

To support customers to manage offending behaviour, minimise risk and promote independent living for when they are integrated back into the community

Key Responsibilities:

- Work proactively to manage the day to day running of the service
- Manage a caseload of customers delivering a person centred support and risk management plan to develop their independent living skills, sustain tenancy in preparation for move on into the community.
- Work closely with Probation services to help support and minimise offending risk to customer
- Work with your team to enhance the local culture within your service and promote best practice working
- Contribute to a positive service environment, ensuring the service is supportive and a place of safety and stability for customers.
- Support customers to undertake domestic tasks, including practical assistance to ensure a high quality living environment that promotes customers' dignity, respect and allows customers to feel safe and welcome in their own home
- Work with customers to promote social inclusion to promote independent living, encouraging customers to maximise their skills and choices
- Involve customers in the design, development and delivery of the service through co-production.
- Report and react to any observations relating to customers welfare
- Proactive development of links with local statutory and voluntary organizations to provide a range of engagement opportunities for customers in the community
- Shift lead, ensuring effective coordination of staff time so that all planned service and customer activities are attended to during the course of the shift
- Maintain a good standard of records as required at the project under the direction of the Managers.
- Engaging in learning and development activity to increase knowledge and skills
- Ensure Look Ahead Health and Safety policies and local protocols are adhered to at all times, to ensure the safety of the customers and premises including responding to maintenance, fire and health and safety issues
- Attend and participate in team meetings and managers meetings
- Competent use of relevant systems, company policies and frameworks
- Adhere to all the policies and procedures of Look Ahead Care & Support plus those specific to the project including any statutory requirements
- Carry out other duties commensurate with the designated role level, as may be deemed reasonable by Look Ahead including working at an alternative patch, if such a need arises

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

Person Specification:

- Enjoys social interaction and the company of others, networks in local business community.
- Approachable and open behaviour.
- Enjoys working as part of a group or team.
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement.
- Has a practical and logical mind and is naturally well organised.
- Thrives on change and enjoys dynamic diverse environments with an ability to cope positively with challenging and diverse behaviour.
- Is highly motivated and a self-starter.
- Enjoys managing and motivating others.
- Is confident with high levels of self-esteem.
- Is respectful, articulate and sensitive in style of communication.
- Is passionate and enthusiastic about his/her career and job experiences.
- Is motivated towards excellence and improvement of personal performance with a can do attitude.

As part of the National Development team, the Key Supporter Relationship Manager will work to inspire new relationships with donors and lead existing key supporters into greater involvement and giving to TLG. You’ll bring vital leadership to develop opportunities we’ve never explored before. You will play a lead role in bringing the necessary income to support our significant growth as we look to reach as many struggling children as possible across the UK.

This is a really exciting role to pioneer and you will be tasked with building a relationship pipeline, with the freedom to develop new ways to engage and steward potential donors. By networking, attending events, hosting guests at fundraising dinners, calling supporters, building relationships and asking donors to support specific projects, you will inspire new support, build on existing relationships and increase income that is vital for our future expansion.

We are looking for someone who is highly driven, tenacious and able to inspire confidence in others. You will have experience of relationship management and the skills required in persuading, negotiating and communicating with people from a wide range of backgrounds. You may already have a proven track record of success in a fundraising environment and be ready for a new challenge that offers more scope and potential. Alternatively, you may not have worked in fundraising or even the charity sector before but have some transferable skills that can make a real difference. Either way, it’s an exciting time to join the organisation and help shape the future of TLG.

We are looking for individuals who have a strong and vibrant Christian faith. As part of our commitment to safeguarding, the successful applicant will be required to undertake an enhanced disclosure via the DBS.

Part time hours are negotiable.

The deadline for applications is 5pm, Wednesday 1st April 2020. Video interviews will be scheduled for successful candidates on Tuesday 7th April, with final interviews taking place on Monday 20th April 2020.

Job Title: Community Engagement Manager

Salary: £32,500 per annum, 35 hours per week

Length of Contract:18 months, with the possibility of extension

Pension Payment: CommUNITY Barnet will make a pension contribution into a workplace pension scheme

Annual Leave: 28 days per annum, excluding bank holidays

Location: Based at CommUNITY Barnet office, or any other location to be agreed, with regular travel to and within the GBL area

We are seeking to appoint a Community Engagement Manager who will bring their enthusiasm for community development and willingness to incite lasting change to the Grange community.

The Big Local is an exciting programme that aims to bring about lasting and measurable differences to communities across the UK. The 10-year initiative has provided 150 areas across the UK with at least £1m of National Lottery money, to empower communities and their residents to make a positive difference to their surroundings. The Grange Big Local project is located in East Finchley and works to promote a thriving, dynamic and caring community.

The Grange Big Local Partnership Board (GBL), in association with CommUNITY Barnet (the Locally Trusted Organisation) is looking for a Community Engagement Manager. This will be on a fixed term contract of 18 months initially, with the possibility of extension. The role will support the Board to elevate the project to its next stage: engaging with the local community and delivering its priorities. Located in East Finchley, North London (N2) and the offices of CommUNITY Barnet, this role would ideally suit someone who is inspired by enabling local communities to improve their local area and can communicate this enthusiasm to others.

We are looking to appoint an adaptable and confident self-starter with experience in relevant community development work. This is an outward-looking role, suited to somebody who enjoys getting out and into the local community, meeting new people and building relationships. Good IT skills are essential, as is the ability to communicate with potential volunteers and the wider community. You will be responsible for engaging and empowering local residents and managing the GBL team and its volunteers. Successful applicants will show a commitment to, and an understanding of equal opportunities, diversity and safeguarding.

Working under the umbrella of CommUNITY Barnet we can offer you training as appropriate to support your own career development.

The job requires the flexibility to meet the requirements of weekend or evening work, and to work within the East Finchley area, and Barnet office when required. 

The closing date for applications is Monday 1st June at 9am.

Early applications invited – the closing date may be brought forward if a high volume of applications are received.

HEALTHCARE AND THE CORONAVIRUS- HOW CAN YOU HELP?

JEWISH CARE ARE CALLING ALL EXPERIENCED CARE ASSISTANTS AND NURSES FOR COVID-19 SUPPORT!

Jewish Care requires both skilled Health Care Assistants and Registered Nurses who are hoping to offer their services during this turbulent and unprecedented time to support with our residents. We need the support from our community now more than ever.

Support will be required on a 3-Month Fixed Term Contract, Days/Nights & Full Time/Part Time available.

Pay Rates:

Care Assistants: £9.08/hour - £9.73/hour

Registered General Nurses: £20.00/hour

How can you help?

Care Assistants:

* Assisting our residents to live meaningful lives and feel involved in their community
* Offering support to residents in all activities of all daily living which are specified in their care plan and are required to maximise wellbeing (physical, emotional and social) and allowing them to enjoy everyday life with dignity
* Supporting residents with personal care, food and drink, administering medication and accessing health care and recreational activities

Essential/Desirable skills:

* Experience working within a Care/Nursing Home
* Experience working with people with dementia
* NVQ Level 2 or 3 in Health & Social Care (desirable although not essential)
* Good communication skills (verbal and written)
* Ability to work with people with limited communication and understand their needs
* Flexibility to work shifts (including some weekends and evenings)
* Knowledge of Health & Safety, Safeguarding and Manual Handling

Nurses:

* Managing and supporting a group of up to 8 care assistants
* Planning and monitoring care that promotes the wellbeing (physical, emotional and social) of every individual we support.
* Preparing care plans to meet individual needs
* Overseeing drug storage, administration, ordering and recording of medication
* Accurately monitor and record observations of residents' conditions

Essential/Desirable skills:

* Experienced RGN or RMN, registered with NMC and have a valid PIN
* Good communication, literacy and numeracy skills
* Experience leading and motivating a team within the health or social care sector
* Experience of promoting best practice in Safeguarding adults
* Active practice of administering medication and understanding of regulations
* Ability to work in accordance with National Care Standards and GSCC Code of Conduct

Benefits

Jewish Care offers excellent benefits and training to all staff. Benefits include, free meals, 20 day's annual leave, Jewish Care Pension scheme, various discounts, Loans and mileage reimbursement, ride to work scheme, eye tests, employee referral bonus and more.

About

Jewish Care is a leading communal organisation. We are the largest health and social care charity for the Jewish community in the UK, caring for nearly 7,000 people every week. Approximately 1500 staff from multi-cultural backgrounds together with 3,000 volunteers help to maintain their service. It provides a wide range of services to help meet the community's physical, social and emotional needs, both directly and in partnership with other organisations. We care & support many people including; older people with dementia, disabilities, mental health needs and Holocaust survivors and many more.

We aim to make a positive impact on the lives of Jewish people by creating excellent social care that enhances well-being and inspires them to stay connected to their community. The organisation is committed to finding innovative solutions tailored to the people who use their services.

We are a proud to be multi award winning organisation. Prestigious awards and accolades they have received include; The Skills for Care Best Employer for over 250 people, and The Investors in People Gold standard.

Please be aware that this vacancy will close, once a sufficient number of suitable candidates have been identified therefore, we would recommend that you submit your application as early as possible.

Alzheimer’s Research UK is the UK’s leading dementia research charity dedicated to diagnosis, prevention, treatment, and cure. Backed by our passionate scientists and supporters, we’re challenging the way people think about dementia, bringing together the people and organisations who can speed up progress, and investing in research to make life-changing breakthroughs possible.

By working at Alzheimer’s Research UK, you will be part of an organisation that has been recognised nationally as an outstanding place to work. In 2020, we were listed 39th in the prestigious Sunday Times 100 Best Not-for-Profit Organisations to Work For.  We were also awarded a 2-star accreditation by Best Companies, recognising outstanding levels of workplace engagement and were listed in the 75 Best Companies to Work For in the East of England.

The Research Informatics team at ARUK is leading the coordination of the Early Detection of Neurodegenerative Diseases (EDoN) initiative. EDoN is a growing and exciting collaboration among more than 13 organisations aiming to create a digital toolkit and machine learning models to enable the detection of specific dementia-causing diseases decades before overt cognitive symptoms become apparent. The Research Informatics team, as part of the EDoN coordination group, provides support to the EDoN initiative and its partners in the following areas: Project management, Policy and Ethics, Communications, Capacity Building, and Governance & Legislation.

The Research Informatics Engagement Manager is an excellent opportunity to work in the Research Informatics team to support the EDoN initiative and its partners to achieve their goals. As Research Informatics Engagement Manager, you will report to the Head of Research Informatics and it is expected you will manage between one and three Research Informatics Officers.

Main duties and responsibilities of the role:

• Identify and facilitate collaboration opportunities strategic for the EDoN initiative.
• Support, mentor and manage officers at the Research Informatics team to support capacity building activities.
• Coordinate the effective engagement with EDoN collaborators.
• Work with the programme manager to define and manage open calls with the goal to engage external partners who could strengthen and support the activities of the EDoN initiative.
• Support fundraising activities engaging with donors and funders.
• Work with the DEMON network and EDoN working groups to engage researchers and data scientists in workshops, training, and networking activities to support EDoN data science activities.
• Represent the Research Informatics Team externally, support the Head of Research Informatics to maintain excellent working relationships with external partners.
• Undertake any other relevant duties and projects delegated by the Head of Research Informatics in line with the responsibilities of the post.
• Contribute to external events as a representative of ARUK including national and international conferences.

What we are looking for:

• A postgraduate degree in technology or biomedical research
• Excellent analytical, organisational and communication skills
• Excellent skills supporting and facilitating the work of colleagues
• Excellent skills delegating work and empowering direct reports
• Proven work experience in managing and coordinating projects, ideally clinical, data or technology projects
• Experience managing staff and fostering strategic collaborations
• Demonstrable ability to communicate effectively and confidently with both individuals and groups
• Motivated and able to approach problems systematically and creatively
• High standard of written English
• Flexibility for leading/participating in meetings/teleconferences with international stakeholder

Location: Granta Park, near Cambridge.

Salary: Circa £37,000 per annum, plus benefits

Please download the Vacancy Pack for more details.

The closing date for applications is the 7th June 2020, with interviews to be held on the 16th June 2020. Please indicate in your cover letter if you are unable to attend on this date.

In order to be considered, please create an online account using our Online Recruitment System which can be accessed through our Job Vacancies Page. You will be able to attach a CV and covering letter to your application, track your application and view other vacancies that may be of interest.

To view further details about this role and the benefits of working for us please visit the Alzheimer’s Research UK website.

Location - Westminster, London, with some travel and some home-working available
35 hours per week (part time and/or flexible arrangements considered)
Initially 6 month contract

Church Urban Fund (CUF) is the Church of England’s social action charity. Our aim is to build a more just and flourishing society. At the local level, we do this by equipping and enabling local communities to address the needs in their area.  At a central level, we help shape and influence national perspectives with this local knowledge and practice.
CUF is a unique organisation. We were established 30 years ago as a response to the ‘faith in the city’ report which highlighted the growing spiritual and economic poverty in British inner cities. Since this time, we have evolved from a grant-making organisation into a multi-faceted organisation which includes the subsidiary charities Just Finance Foundation focused on a fairer financial system, and building financial capability in communities, and Near Neighbours which focusses on community cohesion, inter-faith projects and youth leadership development.

Heading up a small team, the Supporter Development Manager will play a lead role in bringing the necessary income to support our work across England, working to inspire new relationships with donors and lead existing key supporters into greater involvement and giving to The Church Urban Fund.

We are looking for someone who is highly driven, tenacious and able to inspire confidence in others. You will have experience of relationship management and the skills required in persuading, negotiating and communicating with people from a wide range of backgrounds. You may already have a proven track record of success in a fundraising environment and be ready for a new challenge that offers more scope and potential. Alternatively, you may not have worked in fundraising or even the charity sector before but have some transferable skills that can make a real difference.
This role offers high levels of autonomy and the opportunity to contribute at both operational and strategic levels.

This is an exciting time for an experienced direct marketer to join a leading cancer charity, to help establish a new Individual Giving programme and set up new campaigns and appeals that have the potential to be game changing for young people with cancer.

The postholder will be responsible for:
- The successful development and delivery of direct marketing led Supporter Acquisition campaigns across a range of activities, including regular giving, cash, lead generation, lotteries, payroll giving, and in celebration.

- To explore, research and develop new methods of engaging supporters with the charity, keeping pace with, or ahead of, the marketplace.

- To develop products/offers that will engage a high volume of new supporters and test these via a variety of channels such as door to door, private sites, print, DRTV, SMS and digital.

Interim Marketing Engagement Manager 

Remote working with occasional visits (when conditions allow) to the office in Liphook, Hampshire

Opportunity open to an individual or marketing agency
Temporary contract (up to 6 months) with potential to move to permanent
Individual - £30,000 pro rata per annum or Agency - £3,000 per month
Full-time or part-time hours available (28 – 35 hours)

About Us

Dreams Come True is a national charity with a big heart and a clear purpose. We exist to fulfil the dreams of children and young adults with serious and life-limiting conditions.

We are the only wish granting organisation that fulfils the dreams of children and young adults with such a wide range of backgrounds, medical conditions, locations and ages. We believe that because of this, we are answering an unmet need by allowing these two to 21-year-olds – who would usually otherwise be missed – a chance to have their dream transformed into a reality.

And that’s what makes us unique – we have a simple principle that we aim to help those that others can’t and in doing so, place our amazing Dreams Families at the heart of every decision, every action and at every opportunity. We are a charity that focuses on impact and making a positive difference to those we seek to help.

The Opportunity 

We’re looking for an interim Marketing Engagement Manager or suitably qualified marketing agency to join us on a contract (for up to six months) which has the potential to become a permanent position. 

This is a key role within the charity, as it is the driving force behind increasing our awareness, supporter base, digital impact and donations.  

As the Marketing Engagement Manager, you will work collegiately across all areas to ensure that the right message is delivered, to the right audience, at the right time. 

You will lead the planning and delivery of all marketing activity that at its heart has clear and concise messaging, compelling dreams stories, calls to action and ultimately positions the charity as “one that can”.

This role is about building on good foundations with the primary focus being on taking ownership of the charity’s website and social media, campaign development and delivery and being responsible for all marketing engagement activities utilising all channels. 

Key requirements include:

- Driving marketing communications activity through the supporter base and the wider like-minded supporter universe 
- Developing and delivering campaigns that take account of the current pandemic and instil a desire to take part and donate
- Being responsible for all engagement activities including the production of website content, social media, public relations and email marketing

About You

To join us, you will need: 

- Previous experience of charity marketing, including brand proposition, audience development and increasing awareness and associated return
- Experience of making a significant difference in marketing engagement, both on and offline 
- A track record of updating databases and utilising CRM, website management and development and overseeing and developing marketing campaigns, both organic and paid, utilising all social media channels 
- The ability to write and proofread creative copy

Other organisations may call this role Marketing Manager, Marketing Campaign Manager, Charity Marketing Manager, Engagement Manager, or Digital Marketing Manager. 

Additional Information 

We are committed to safeguarding. The successful applicant will be subject to appropriate vetting procedures and a satisfactory Disclosure and Barring Service check prior to appointment in line with Safer Recruitment.

Dreams Come True values equality and diversity, and welcomes applications from candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, gender identity, religion or belief, marital status, or pregnancy and maternity.  

So, if you are an individual or a marketing agency seeking an exciting new challenge as a Marketing Engagement Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Penrose is recruiting for talented, ambitious and caring staff to help deliver a major new pan-London service supporting people with personality disorders to resettle in the community and lead happy, healthy lives, free from crime.

As part of the Offender Personality Disorder (OPD) pathway, Penrose will be providing supported accommodation for 12 men and 4 women across three residential sites in Lambeth, Lewisham and Redbridge. Working in partnership with NHS England and HMPPS and receiving referrals from the National Probation Service, we will support men and women in the pathway being released from prison, secure healthcare settings or moving on from Approved Premises. Our 24-hour service will provide far more than a roof over people’s heads; it will offer a base for a range of 1-1 and group interventions, delivered by our teams and by external partners, that will equip residents with the skills and confidence to move on safely into independent living.

This is an exciting opportunity to make a real difference supporting some of the most complex people in the criminal justice system and helping make communities safer. We are looking for experienced staff who have the skills and ability to support and engage residents with a non-judgemental attitude within an enabling environment.

Your Role:

Your role will be based in Redbridge supported housing accommodation sites with possibility to work across locations.  We have day shifts as well night shifts available.

 

Duties: 

• To be creative in involving the service users in meetings which ensures they remain at the centre of the discussion and make choices and decisions.
• To support service users to achieve their goals, in line with their support plan.
• As part of service users support plan, to liaise with external professionals, e.g. GP’s, probation officer, Care Coordinators etc.
• Understanding of Risk Management within a Criminal Justice environment
• Facilitate and or support group sessions
• Ensure there is genuine engagement with the service users using appropriate methodologies and interventions
• Provide / arrange for various advice, advocacy and or information to service users in relation to physical health matters, substance misuse welfare benefits, education, employment and training, life skills and any other identified support needs.
• To positively respond to service users who may need assistance, seeking the support of the appropriate manager if necessary, in emergencies.
• Assist the staff team in managing security and safety, health & safety, maintenance, rent/charges collection, arrears and void control.
• Assist service users with arrangements for moving into the property, ensuring benefits are applied for, utilities connected, maintenance problems resolved, and that the property is properly furnished.
• Liaison with Agencies and Local Community
• Ensure timely information sharing with Offender Managers and other key stakeholders to support robust risk management and positive resettlement outcomes
• To undertake administrative tasks as part of regular duties ensuring that these are completed accurately and in a timely manner.
• Ensure Service Users receive a high quality and responsive service.
• Communicatee effectively.
• Promote and encourage best practice in HSE.

Excellent communication skills and being able to develop strong working relationships will also be crucial to this role. You will have a passion for working with people with experience of the criminal justice system and/or with other marginalised groups, and a belief that everyone can turn their life around regardless of past or present circumstances.

Why work with us?

Excellent core and on-going training aligned with personal development plan

• Access to employee assistance programme
• Medi-cash which includes the following:
• Discount gym membership
• Routine eye tests, glasses and contact lenses
• Dental treatment via NHS or Private
• Physiotherapy, Indian Head Massage and a range of other therapies
• 25 days holiday increasing to 26 days after 2 years and increasing 1 day per year up to 30 days annual leave
• Life Assurance

All successful applicants will be required to undertake an Enhances DBS and provide employment references covering 3 years period including one from your most recent employer.

Candidates must demonstrate an understanding of the issues relating to equal opportunities in service delivery and provision and to actively promote ways of eradicating racism, sexism, and other forms of negative discrimination though the group’s policies and procedures.