National Events Delivery Manager
Flexible location
£34,688 to £36,729 per annum + benefits
12-month fixed term contract
Full Time

This is a fantastic opportunity to join The Guide Dogs for the Blind Association as the National Events Delivery Manager.

The role
The National Events Delivery Manager helps people with sight loss to live the life they choose by managing the implementation and delivery of a portfolio of both Guide Dogs owned events/series of events and the Guide Dogs presence at externally organised events to raise money to deliver services for blind and partially sighted people.

Who we’re looking for
Essential
You will have demonstrable experience in an events management environment, delivering a variety of projects across a variety of channels simultaneously, and also have experience in managing project spend and working with many different internal teams. You will have proven understanding of event management principles and techniques, and of briefing and interpreting analysis, an understanding of statutory requirements around events, and some knowledge of print and production.

Desirable
It would be advantageous to have experience of volunteer management, and of risk management.

For the complete list of essential and desirable criteria necessary to being successful in this role please see the Person Specification within the Job Description below.

Benefits
This role is 9am to 5pm, Monday to Friday, 35 hours per week, with 26 days paid holiday (excluding bank holidays) a year. As a charity, we’re always keen to support flexible working as best we can.

We offer a generous pension scheme, life assurance and enhanced pay for parenting and sickness leave. In addition, we provide an Employee Assistance Programme, flexible benefits package anddiscounts and cashback scheme to care for our people.

How to apply
Applications can be made using the online application form. You will need to evidence the criteria as set out in the attached job description. As part of our safer recruitment policy, we do not accept CVs for job applications.

Diversity
Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome, and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. We encourage applications from disabled people as they are currently under-represented in the organisation and guarantee an invite to interview for all disabled applicants who meet the essential criteria for the job.

Safeguarding
Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.

We reserve the right to close adverts early.

If you are successful you will need to provide evidence of your right to work in the UK. We cannot provide sponsorship for this role.

We are looking for someone to lead on an exciting project to redesign our approach to data, impact and evaluation as part of fully funded project. Amber’s cause is to help some of the most vulnerable young homeless and unemployed people to develop the confidence and skills needed to move on to bright and independent futures. We achieve this through our holistic residential training programme. It is important that you have a real commitment to the aspirations of the people who use Amber’s services and place these at the centre of everything you do.

You will join us at an exciting time and have an important role to play in building on the great start we have made over recent years in developing the way we use data to evaluate our impact and use this learning to shape the way we work.

Job purpose

The purpose of the role is to lead on the design, and implementation and of a new system of data collection and impact measurement for the Foundation. This will be a collaborative project working alongside our staff teams and beneficiaries and engaging with key stakeholders to co-design all aspects of a new process. This will involve evaluating the way work with young people through our programme ,revisiting our theory of change, identifying key metrics  and leading on the  configuration and implementation of a new CRM system to make the best use of the data available to us inform us about work and drive a process of continual improvement.

Key responsibilities

Reporting to the CEO the Data and Evaluation Project Manager will be responsible for creating and implementing a new data, impact and evaluation strategy across Amber, to include:

• Designing and implementing an approach to evaluation that enables us to measure impact and continuously improve our services to young people
• Working with SMT colleagues to review our theory of change in collaboration with key Amber staff and stake holders
• Working with SMT colleagues to review our beneficiary profile and programme content and structure, ensuring that we can make effective use of insights gained to  inform our approach to impact measurement
• Work with key staff identify key measurements, metrics  and outcomes
• Identifying a suitable Customer Relationship Management system  (CRM) system for the Foundation
• Working with the CRM supplier and key Amber staff in  supporting the development ,customisation and roll out of the new system
• Oversee the initial development and “ bedding in” of our CRM over its initial implementation  period
• Ensuring that at the end of the project period, Amber has the right processes and systems in place for collecting, analysing and reporting data.
• Creating and embedding processes and tools to enable this data to be updated and shared efficiently and in a format that “tells a story” about the impact Amber has.
• Leading on building a data and impact-aware culture across the Foundation
• Ensuring that appropriate milestone reporting requirements and other engagement requirements initiated by our funding partner are met  

.Person Specification 

We are looking for an experienced and driven individual able to play a leading role in the next stage of our impact development. You will have:

• A commitment to our vision, mission and values
• Proven expertise in data management, evaluation and impact reporting and project management

• A sound understanding of the challenges and opportunities facing our beneficiaries
• The ability to move between seamlessly between strategic thinking and operational delivery and contribute to both
• Strong interpersonal and influencing skills, with the ability to form positive relationships with colleagues and stakeholders from a range of backgrounds
• Excellent communication skills, with the ability to present complex data and processes simply and with impact

Salary: Up to £35k pa dependent on experience – Fixed term until November 2022

Benefits

• 28 days holiday per year (including bank holidays)
• An employer contributed pension scheme (employer contribution 3%)
• Health Assurance
• Death in Service Benefit
• Flexible working hours – home based with some travel requirements
• A supportive and friendly team
• A chance to make a real difference to the lives of young people

The role of Lobbying Programme Manager will be pivotal in coordinating Hope for the Future's grassroots engagement across the UK. We are looking for an individual with a strong collaborative work ethic who is passionate about halting climate change to manage our lobbying work. If you’re the right person for the role, you will have excellent interpersonal and organisational skills with the ability to work in a fast paced environment.

We are looking for someone with previous experience managing people, projects and/or programmes to oversee the planning, delivery and evaluation of our MP engagement at a constituency level. The role will be responsible for leading our work in local constituencies, including our two new regional offices in London and Liverpool. The regional offices are currently a team of 4 with expansion planned in 2021.

This role will also develop our client work, for example with academic institutions and delivering lobbying training to other climate NGOs as part of our partnership strategy. The role sits in parallel with the Projects Manager, and together the two roles will ensure that HFTF supporters have a seamless experience of our services, and that we can evaluate successes and challenges across all of our project and programme delivery.

Applications close at 9am on Monday 14th December. We are shortlisting as applications come in so apply now! 

Interviews will be held on Thursday 7th January 2021.

Mission Without Borders (MWB) is an international Christian charity working with over 10,000 children and 2,000 families in Eastern Europe every year.  We operate in eighteen countries across the world with fundraising offices in twelve and field offices in the other six.  MWB seek to bring practical and spiritual support, enabling and encouraging people to lift themselves out of poverty, and always sharing the hope that is found in Jesus Christ.

We are recruiting for a Trusts and Major Donor Manager who will raise income from charitable trusts, donors and statutory sources for the varied and growing work programs MWB run in Albania, Bosnia-Herzegovina, Bulgaria, Moldova, Romania and Ukraine.

You will be someone who is proactive and organised, with excellent writing skills and works well with others to ensure that applications, cases for support and reports are inspiring, accurate and excellent. You will develop and submit funding applications, approaches and pitches for income to meet agreed annual targets.

You will have experience in trust/ statutory fundraising and in developing and submitting applications to funders. You will also have a great track record of achieving and exceeding income targets. This is an exciting time to join as MWB has recently undergone a major strategic review including a new mission, vision and values.

If MWB’s vision is a cause that inspires you and the position fits with your skills, values and experience, then we would love to hear from you.

The position offers flexibility with a mix of home working and office based to be discussed. This is a full-time position, but we are open to hearing from candidates who are able to work a minimum of 3 days a week.

 To Apply: Please send a  CV,with a covering letter of no more than 2 pages highlighting your reasons for applying and explaining your ability to fulfil the main tasks of the role and meet the Person Specification.

Closing date for applications is midday on Friday 8th January. However, we are scheduling informal interviews as applications come in. So apply now.

TPP Recruitment are delighted to be supporting an amazing Children's Charity with their search for a new Supporter Giving and Engagement Manager. Working on the acquisition side of a very successful team you will be focusing on running campaigns to engagement secure new supporters of the charity.

Job title: Regional Fundraiser

Charity: Children's

Location: London

Salary: £40,000

Working as the Supporter Giving and Engagement Manager you will lead on the development of a new supporter journey to ensure that they maximise all opportunities. This role will management conception and delivery of a number of multi-channel campaigns with a big focus on growing their digital offering through paid social. You will also work with other support teams to ensure data is segmented and the use of insight to drive campaigns. You will be responsible for two line reports, ensuring that they have the support and guidance needed to succeed in their jobs.

They are looking for candidates who have the experience of running end to end direct marketing campaigns across a range of channels. An understanding and hands of experience of digital marketing and fundraising is key to the success of this role. Understanding of the use of audience insight to drive the direction of campaigns as well as excellent writing and verbal skills.

If this role has taken your interest, have the necessary skill set and experience that is vital to be successful then I would be keen to have a conversation with you. Please submit to TPP Recruitment today a copy of your most up to date CV along with your contact details.

VSO is at a crucial point in its development. It is shifting its approach to place volunteering for development at the heart of its programmes and to create clear pathways for change, relevant to global thematic areas of focus and products. To underpin this, there is a requirement for funding to increase and diversify in order to deliver ambitious growth plans.
At the heart of our Public Fundraising Strategy is the delivery of the best supporter experience to engage our loyal supporters and reach out to new audiences and to motivate the public to engage with our vision and purpose: A fair world for everyone: Creating lasting change through volunteering.
If you're a passionate Supporter Care Manager then VSO is somewhere you can help shape our fundraising strategy and plans within an ambitious, friendly and inspiring culture.

• 9-months fixed term role with a possibility to go permanent
• Full-time, 35 hours per week post
• Normally based at CMS House, Oxford. However currently CMS employees are working from home following government guidance, and will continue to do so until the government advises office working.
• Starting salary £24,425 and generous pension contribution: up to 15 per cent employer contribution on annual salary
• As an equal opportunities’ employer, we particularly welcome applications from individuals from minority groups as they are currently underrepresented within our organisation. All appointments are made on merit of skill, experience and potential as laid down in the job description and person specification.

Do you have a gift of administration with an eye for details? If so, please consider this exciting fixed term role in the Fundraising for Mission team as Supporter Care Assistant. The Church Relations Team is responsible for engaging the UK church in the cause of mission, increasing awareness and understanding of mission, and facilitating fruitful partnership through fostering and developing relationships. 

This role will play a key part in the running of the department and promoting the fundraising function across Church Mission Society. There are three main elements to this role: data processing; supporter care; and team support, as such the post holder will work closely cross-team to assist with the day to day handling of data processing and queries, gift acknowledgement, event administration, and maintaining donor relationships.

It is essential that the successful candidate be educated to at least GCSE level, possess at least one year’s data entry experience, and have excellent customer care skills. It is also a requirement for this post holder to be in sympathy with the aims and values of CMS, which are detailed on the CMS website.

Further details can be found in the job description and person specification available to download.

Closing date for receipt of completed applications:

Midnight on Sunday 3 January 2021

Interviews will be held on the 14th or 15th January 2021at CMS House, Oxford or Zoom depending on government guidance.

Candidates for this role must already be eligible to work in the UK, with a valid visa and work permit if required.

Marketing Officer – Supporter Engagement team

Looking to take your fundraising and marketing career to another level and use your skills where they really matter?

Salary: £25,650 per annum, depending on experience + good range of benefits

Contract: Permanent – 36.5 hours per week

Based: Milton Keynes

World Vision is an international children’s charity working with children, their communities, and with supporters and partners, in almost 100 countries.

Through long-term development projects, emergency responses and advocacy we’ve helped bring lasting change to millions of children, over more than 60 years. And as a Christian organisation, everything we do is motivated by our faith as we strive to reflect God’s unconditional love.

Work for World Vision UK and you will be part of a truly global Partnership, building brighter futures for vulnerable children.

Job Purpose

We have an exciting opportunity for an experienced direct marketing professional to join the Supporter Engagement team within our Fundraising Group. In the team we love the fact that each day is different - from creating concepts, briefing and copywriting, through to project and agency management, data selection, analysis and insight. Within this role, you'll deliver exceptional experiences for World Vision supporters through the development and delivery of timely, high-value and inspiring multi-channel fundraising campaigns that demonstrate the difference they are making.

This role will give you the opportunity to develop fundraising campaigns that inspire our supporters and invite them to transform the lives of the world’s most vulnerable children. It will be your job to ensure our communications truly reflect World Vision’s mission and Christian ethos to our diverse supporter base.

Working alongside our data team, you'll have the chance to understand supporter behaviour, analyse results and build learnings into future activities. You’ll create compelling copy, as well as manage relationships with our design, print, and digital agencies, working collaboratively to produce emotive communications that ‘reach’ our supporters and bring to life the change they are making.

With a particular focus on supporting digital innovation for our entry level products, specific experience in digital fundraising, online advertising, conversion journeys or web analytics would be an advantage.

As an active Christian, this role offers you the opportunity to integrate your Christian faith and be sensitive to its various expressions across cultures and denominations.

In addition to the salary offered, we offer good benefits including pension, generous holiday entitlement and free parking. Like many organisations we’re mainly working remotely right now, and longer-term this role could be carried out in part remotely. The role will have a significant stakeholder management component to it as well as a strong emphasis on networking and relationship building internally, so the postholder would need to be in the Milton Keynes office at least twice a week.

Please click the link provided to view the full job description.

Please upload your CV of full employment history explaining any gaps of employment and reasons for leaving your previous employer. This must be accompanied with a covering letter stating how you meet the essential criteria given in the Job Description.

Closing Date for applications: 10 December 2020

Interview Dates: w/c 14th December 2020

World Vision UK is an Equal Opportunities Employer. We value diversity and aspire to reflect this in our workforce. We welcome applications from people representing all sections of the community. World Vision UK also operates flexible working policies and practices.

As a child focused organisation, World Vision UK is committed to the safeguarding of children, therefore any offer of employment is conditional upon the successful completion of applicable background checks, including a criminal records check.

By submitting your application, you understand and accept that World Vision UK will process the data you provide for the purposes of your application and in accordance with the World Vision UK - Job Applicant Privacy Notice available on our website.

No agencies please.

Ability to work flexibly this can be a combination of working from home and/or at one of our sites (we are more interested in the right person than where you are based)

Are you motivated by challenging targets, shaping a strategy and leading change whilst still getting hands-on? Do you have a passion for raising money?  Are you interested in exploring our place in the world through our past? Excellent, then we’re the place where you want to work next.

Our mission is to tell the epic story of the Royal Navy and we do this through planes, ships, submarines, people, collections, exhibitions, galleries and new museums. Our vision is to be the most inspiring naval museum in the world. To deliver on both of these we need talented people who understand how culture, heritage and tourist attractions can play a role in regeneration and renewal, both economic and societal.

Key Opportunities

• We’re currently looking to fill two new roles Corporate and New Business Partnership Lead and Data, Insight and Supporter Engagement Lead. We have recently restructured and need to change our fundraising approach to match our ambition.

• Data, Insight and Supporter Engagement Lead: we have over a 1 million visitors a year, we need to turn these visitors into donor, supporters and members. You will intrinsically understand why we regard understanding our data and building on that insight as the only way we will build a sustainable income model.

Knowledge/Experience

• Extensive experience of using a data-informed, insight-led individual giving strategy that draws upon compelling narratives to drive significant income growth

• Expertise in using digital technologies to underpin effective supporter acquisition, retention and engagement.

• Applied experience in supporter engagement, prospect research, legacy management and an understanding of membership programmes.

• Deep knowledge of segmenting and analysing donor, member and customer data in order to drive income.

• Familiar with implementing analytics capability, data modelling and life time value analysis to inform supporter management and engagement.

• A deep understanding and strong track record of personally leading change.

• Excellent written and verbal communication with ability to interpret complex data into actionable insights presented in an accessible format.

A fantastic opportunity to be part of an exciting strategy as Head of Supporter Engagement at an international development, animal welfare charity, where you will drive an ambitious income generation, supporter growth and engagement strategy forwards.

This is a newly created role designed with a supporter engagement funnel in mind. The Fundraising and Communications team is at a time of exciting change, and you will empower and develop this team to success.

As a confident leader you will lead three teams in a wide range of activities including fundraising, volunteering, and campaigning across digital as well as across traditional marketing channels. You will coordinate strategies to recruit and harness personalised relationships with individual supporters to maximise their total lifetime value and create wider impact through large digital mobilisation campaigns.

Key skills and experience:

* A highly experienced senior digital fundraising or marketing professional
* A champion for data driven approaches
* Understand how digital supports teams
* Demonstrable in-depth understanding of fundraising from individuals- both offline & digital acquisition, retention and data analytics.

This is a permanent role, based in London, with flexible working in place. You will start (in the current climate) working from home. Working hours 9am- 5pm.

Salary £60,000- £64,000

Please call me for a conversation 02078207305. Or e-mail your CV to [email protected]

Please note the charity are looking to interview w/c Monday 2 nd November, so please get in touch ASAP to avoid disappointment.

Supporter Giving and Marketing Officer

We are looking for a Supporter Giving and Marketing Officer to develop and implement engaging and innovative supporter marketing communications in line with the Income and Engagement Strategy and in accordance with the vision, promise and values of the organisation.

You will develop a range of communications and donor journeys using all channels to increase income, engagement, loyalty and life-time value, and work with the wider team to implement key areas of strategy and take responsibility for producing plans, budgets and forecasts.

Supporter Giving and Marketing Officer Responsibilities:

- Implement key areas of the Supporter Giving strategy to recruit, retain, develop and engage donors using a range of techniques including mail, venue, door to door, online, email, phone, SMS, DRTV and social channels.
- Ensure that activity works effectively as part of our overall giving and marketing strategy.
- Create and support business cases for new fundraising methods including ROI, supporter acquisition cost and channel payback models.
- Work across the organisation to maximize income by implementing seamless stewardship plans that will deliver an excellent, engaging and targeted supporter experience to individual donors.
- Innovate and make changes to plans throughout the year to ensure annual budgets are achieved.
- Produce quarterly reviews and monthly budget reforecasts of allocated areas of the budget.
- Research the charity market to identify trends, opportunities and threats within the sector and how they could impact CLIC Sargent, including competitor analysis and research.
- Work with agencies and suppliers to deliver agreed plans and campaigns; including creative agencies, printers, media buyers, telemarketing agencies and external agencies used for Payroll Giving, Door to Door and Venue -Fundraising and any other new methods
- Ensure all activities comply with appropriate legal, regulatory and fundraising good practice requirements and with CLIC Sargent policies and standards.

Supporter Giving and Marketing Officer Requirements:

The successful candidate will have experience of implementing successful direct marketing acquisition, retention and engagement campaigns across all channels including digital. They will be skilled in managing budget and external suppliers as well as internal stakeholders. They will be expected to be proactive and work effectively as a team. They will need excellent analytical skills and to have worked with databases before.

We are always looking for talented people from all backgrounds, to join us and help improve the lives of children and young people with cancer and their families. We particularly want to encourage people from under-represented groups to step forward and apply to work or volunteer with CLIC Sargent.

CLIC Sargent is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment.

This post is subject to a Disclosure and Barring Service check.

About CLIC Sargent:

Today, 12 children and young people in the UK hear the shocking news they have cancer. CLIC Sargent is the UK’s leading cancer charity for children and young people, and their families, and provides them with clinical, practical, emotional and financial support. You can be a part of helping them cope with cancer and get the most out of life.

Location: Flexible

Job type: Full Time, Temporary (10 months)

Hours: 35 per week

Salary: £25,219 to £28,372 (outside London); £26,585 to £29,948 (London)

Benefits: In return for your commitment, we offer a great reward package, which includes generous annual leave entitlement and pension scheme.

Closing Date: 7 December 2020
Interview Date: 14 December 2020

You may have experience of the following: Individual Giving Officer, Individual Giving Executive, Individdual Giving Assistant, Marketing Officer, Marketing Executive, Marketing Assistant, Fundraising Officer, Fundraising Executive, Fundraising Assistant, Fundraising, Marketing Communications, Marketing Campaigns, Supporter Marketing, Charity, Charities, NFP, Not for Profit, etc.

Ref: 95630

Support Services Administrator
Main working base: Stevenage SG1 (Full office based in COVID-19 risk-assessed premises)
Hours of work: Full time (37.5 hours plus unpaid breaks)
Contract: 12-month fixed term contract
Line Manager: Supporter Services Coordinator
Salary: £17,730 per annum

About Mercy Ships

A lack of safe surgical capacity causes more deaths worldwide than malaria, TB and HIV combined. Mercy Ships is transforming the face of medical care in developing nations through its world class volunteer crew.  We’re looking for people to join our team in the UK who have a passion for our cause, the skills to be part of a global movement and the drive to see even more lives transformed – Joanne Balaam, CEO Mercy Ships UK.

Mercy Ships is a faith-based charity, bringing safe surgery to people in Africa who have no access to healthcare or money to pay for it. For over 40 years Mercy Ships has visited more than 55 developing nations. Passionate to serve those in need and to leave a lasting impact for the future of those we serve.

Our impact

• Over 2 million lives have been transformed by our work since 1978, an average of 66,000 services offered per year
• We have completed more than 1100 community development projects including the reconstruction of schools, clinics, orphanages, water wells and agriculture programmes. Providing local training and infrastructures to enable and sustain their future success.
• We have trained more than 5,900 local professionals (including surgeons) who have in turn trained many others, over 198,000 local people, in basic healthcare
• Our hospital ship proudly boasts a purpose-built hospital including six state-of-the-art operating theatres, intensive care, and we are in the process of building a second ship to more than double our capacity.
• We have provided care in over 50 of the world’s poorest developing nations.

About the role

We are looking for a dedicated individual to work in our customer care team, to ensure our supporters are well looked after and have the best possible experience with Mercy Ships. This individual will have excellent attention to detail and be able to manage multiple priorities at the same time to provide outstanding administration support to our Engagement and Philanthropy teams. This is an exciting opportunity for an enthusiastic individual to use their skills and experience with an organisation that has a tangible impact on those in need.

Your main responsibilities will include:

• Handling all incoming enquiries through phone, post and online; providing an extremely high quality and consistent level of customer service.
• General office support such as answering the phones and door, franking outgoing post and organise courier services.
• Sending out correspondence and products according to the relevant supporter journey, in a timely way.
• Inputting all data to the database, Salesforce, ensuring thorough, accurate and compliant information.
• Processing gifts from individuals or organisations in a timely and prioritised manner, adding all additional and useful information such as gift aid, phone numbers and updated addresses.
• Utilising formulae and run pre-written macros within Excel to manipulate data ready for import to Salesforce.

Please note: this role is not suitable for home-working. The successful applicant will be required to work from our COVID secure, risk-assessed premises in Stevenage.

To Apply and for More Information:

If you would like to apply for this position, please click the apply button and attach your CV and covering letter, it will be sent automatically to us.

Mercy Ships UK is an equal opportunities employer.  We welcome applications from all individuals and value diversity in our workforce.

Candidates will be asked to declare any ‘unspent convictions’, and eligible roles may require a Disclosure Barring Service (DBS) check.

No agencies please.

Supporter Engagement Officer – South West England & Wales

Contract: Full-time, 37.5 hours per week 

Salary: c. £25,640 per annum

Mary’s Meals is a global movement supported by people from all walks of life and we are focused on one goal – that every child receives a nutritious daily meal in a place of education. We continue to change the lives of more than 1.6 million children who today will receive Mary’s Meals.

The South West England and Wales supporter engagement officer will play a key role in the development and implementation of fundraising activities by Mary’s Meals in the UK. The officer will help to develop local strategies and plans, to secure increased support and funding for Mary’s Meals school feeding programmes around the world.   

Responsibilities include: growing and nurturing our volunteer network by building relationships with community volunteers, churches, schools, and faith groups. 

This role is home-based, working in the community in South West England and Wales. 

Please visit our website for further information by following instructions on the Charity Job website.

Closing date: Wednesday, 9 December 2020

SUPPORT WORKER, LINCOLNSHIRE HOUSING RELATED SUPPORT PARTNERSHIP (LHRSP), LINCOLN, PERMANENT, 18.5HPW, FRWK03 £16,915 - £18,430 FTE (ACTUAL £8,457.50 - £9,214.99), PERMANENT, 18.5HPW

This post is for the LHRSP which is an Accommodation service with units in Lincoln.

The successful applicant will be expected to provide support to the residents as identified on their individual support plans. The aim is to address their housing needs and work in partnership with health, housing & probation services to prepare the resident to move on to sustain their own accommodation.

You will have experience of working with vulnerable people, including some knowledge of people affected by substance misuse, history of offending, family and domestic abuse issues, and people with mental health support needs.

The successful applicant will:

• Be enthusiastic, motivated and able to communicate in an empathic way with people who may present with challenging support needs and behaviours
• Have a good understanding of the needs of vulnerable people
• Have excellent time management and organizational skills
• Recognise the need to be responsive and adaptable to the needs of the service delivery and service users
• Experience using a computer, inputting and up-dating information electronically and in written form
• Have an ability to work with empathy and creativity in order to encourage people to work towards independence

For more information please contact: Susan Cake-Taylor 

What we offer: Life Assurance, Pension (up to 4% matched by FHA), Enhanced Maternity, Paternity and Adoption Benefits, Additional Annual Leave Purchase Scheme, Employee Assistance Programme, Learning programmes tailored to suit different roles and services, Health Cash Plan.

Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section.

97% of the workforce in a recent staff survey said they were proud to work for Framework.

Framework is an Equal Opportunities Employer. Registered charity No: 1060941.

As a Disability Confident employer we warmly encourage job applications from people with disabilities. Framework is committed to offering opportunities to people from diverse communities. If you have specific requirements or adjustments please let us know if there is anything we can do to support your application

CVs will not be accepted

NO AGENCIES PLEASE