Supporter engagement manager jobs in central london, greater london
Philanthropy Officer
Permanent
Full time (34.5 hours)
Split between home and our London Office (a split of 2 days in our office and 3 working from home)
Salary Range -£33,000 - £36,000
About the Role
At Macmillan, we do whatever it takes to ensure everyone affected by cancer gets the best possible support today—and we’re committed to driving a revolution in cancer care for the future.
This is an exciting opportunity to join our ambitious Philanthropy team, a major growth area within the charity. In this role, you’ll play a pivotal role in bringing philanthropists into the heart of Macmillan, unlocking significant support to drive our ambitions for growth and impact - enabling us to tackle some of the most complex challenges facing people living with cancer, and reshaping the wider cancer care system for generations to come.
The role sits within our newly formed Partnerships Directorate, created to build impactful, long-term relationships with philanthropists, corporate partners and healthcare leaders.
Join us at a pivotal moment – with a bold new strategy, exciting funding opportunities and a renewed sense of purpose, there’s never been a better time to make an impact.
As Philanthropy Officer, you’ll manage a portfolio of high-net-worth individuals, cultivating long-term relationships and securing 5-figure donations to support Macmillan’s vital work. You’ll play a key role in engaging new donors through flagship initiatives like the Frontier Funders Club, which fuels innovation in cancer care.
What You’ll Be Doing
- Cultivating and stewarding relationships with high-net-worth individuals to secure and grow 5-figure gifts.
- Developing personalised engagement plans and delivering exceptional donor experiences.
- Identifying and researching new prospects, and collaborating across teams to diversify funding.
- Managing relationships with intermediaries such as CAF and NPT, ensuring smooth gift processing.
- Supporting senior volunteers and colleagues to uncover new donor opportunities.
- Contributing ideas and best practices to strengthen our philanthropy programme.
- Using insights and data to shape cultivation strategies and track progress via Raiser’s Edge CRM.
- Ensuring compliance with relevant legislation including GDPR and tax-efficient giving.
What We’re Looking For
- Excellent relationship-building and communication skills, with confidence engaging senior stakeholders.
- Strong written skills and the ability to craft compelling donor narratives.
- A results-driven mindset with a track record of meeting income targets.
- Creative, flexible, and entrepreneurial approach to problem-solving.
- Team player with a desire to grow and contribute to Macmillan’s success.
- Experience with CRM systems (ideally Raiser’s Edge) and strong IT skills (Word, Excel, PowerPoint).
- Understanding of the philanthropic landscape or a curiosity to learn.
Who You’ll Work With
You’ll collaborate with:
- Major gift supporters and prospects
- Philanthropy and High Value Events team
- Prospect Development and Insight Lead
- Corporate Partnerships and Relationship Fundraising teams
- Senior Leadership and Macmillan Board members
- Service Delivery Teams
What You’ll Achieve
- Build trusted relationships with donors aligned to Macmillan’s mission and needs.
- Deliver personal KPIs and income targets.
- Contribute to a thriving philanthropy programme that drives innovation in cancer care.
In return, we offer a range of benefits including:
- 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days
- Pension matched up to 7.5%
- 120+ learning and development offers, with access to external professional qualifications
- Flexible working patterns, such as compressed hours, flexibility to work earlier or later around our core working hours of 10am-4pm
- Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more
Recruitment Process
Application deadline: 24th Sept 2025
First interview dates: Early Oct (TBC)
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Programme and Impact Manager oversees the delivery and development of Kinetic Foundation’s partner-funded programmes and workshops, focusing on personal development activities, community programmes, and impact recording and reporting, ensuring robust data management and safeguarding compliance.This dynamic role requires a flexible, organised individual passionate about youth development and social mobility.
KEY RESPONSIBILITIES
Personal Development Activities
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Manage, implement, and evaluate partner-funded programmes and workshops to enhance participants’ social-emotional skills, resilience, and employability.
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Coordinate with external deliverers, funding partners and schools to schedule and deliver workshops for 16-19-year-olds.
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Manage programme budgets, monitor expenditure, and ensure cost-effective delivery in collaboration with partners.
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Ensure workshops address barriers to success aligning with the Foundation’s impact framework.
Community
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Oversee HAF programmes, to support recruitment and awareness of the charity in KS3 and KS4.
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Manage food deliveries, staffing, budget awareness etc. for HAF programmes as well as completing the end of delivery reports and evaluations required.
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Communicate with participants, parents/carers, schools, and stakeholders to promote programme accessibility and engagement.
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Maintain and update the CRM and master calendar to ensure all community programme events and opportunities are scheduled and communicated effectively.
Impact Recording and Data Management
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Oversee the collection, cleaning, and analysis of programme data to ensure robust, GDPR-compliant records of participation, outcomes, and impact.
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Conduct pre- and post-intervention monitoring and exit route tracking to measure long-term impacts, such as transitions to employment, training, or university.
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Develop quantitative and qualitative reports to communicate impact to funders, senior management, and trustees, using data visualisation techniques where possible.
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Implement the Kinetic Impact Framework across all programmes to ensure consistent evaluation and continuous improvement.
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Work alongside the COO to keep CRM up to date with participant numbers on the programme.
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Maintain up-to-date knowledge of youth unemployment, NEET status, and social mobility trends to inform programme design and reporting.
Team Collaboration and Management
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Manage the Youth Engagement Officer through weekly meetings, ensuring alignment with programme goals and participant needs.
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Collaborate with the COO, marketing, and fundraising teams to align programme delivery with organisational objectives and funding requirements.
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Support the wider team by attending events and opportunities linked to Kinetic Futures and community programmes, ensuring high attendance and engagement.
Safeguarding – Kinetic Futures
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Ensure all programmes, workshops, and events comply with the Foundation’s safeguarding policies, including DBS checks and training requirements.
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Ensure risk assessments and all relevant trip packs are created for any external visits in good time so they can get signed off.
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Work with the COO to support safeguarding procedures, coordinating to address concerns promptly.
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Maintain a visible presence at schools and programme sites to promote a culture of safety and accountability.
Person Specification
Essential Skills and Experience
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Passion for the Kinetic Foundation’s vision and mission, with an understanding of the challenges faced by disadvantaged young people in London.
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Experience managing youth-focused programmes, ideally in education, employability, or sports settings.
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Proven project management skills, with the ability to implement and evaluate programmes and manage budgets effectively.
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Knowledge of working in school environments, particularly with KS3, KS4, or post-16 education settings.
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Strong organisational skills, with the ability to handle multiple projects and meet deadlines.
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Proficient in Microsoft Office and comfortable using CRM systems for event and data management.
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Excellent communication skills, both written and verbal, to engage diverse stakeholders, including funders, schools, and participants.
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Analytical skills to collect, clean, and interpret programme data.
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Ability to work independently and as part of a team in a fast-paced environment.
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Commitment to safeguarding and promoting the welfare of young people.
Desirable Skills and Experience
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Experience in football or sports-based youth development programmes.
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Understanding of quantitative and qualitative data analysis and proficiency in data visualisation tools.
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Familiarity with London’s educational and community landscape, including partnerships with schools.
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Experience coordinating with funding partners to deliver and report on programmes.
Personal Attributes
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Dynamic and flexible, with a proactive approach to problem-solving.
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Passionate about empowering young people through sport and education.
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Collaborative, with strong interpersonal skills to build relationships with diverse stakeholders.
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Detail-oriented, with a commitment to delivering high-quality programmes and accurate data.
We use football to engage and inspire young people, so that they are empowered to complete post-16 education and achieve their full potential.
The client requests no contact from agencies or media sales.
Online Community Officer x2
Permanent
Full time (34.5 hours), shift pattern over 7 days 8am-8pm, we are open to a conversation about compressed hours
Location – Home based or split between home and our London Office / Shipley Office Glasgow office
Salary Range - £29,000 - £32,000
Are you passionate about developing people and motivated by continuous system, process and team improvement? Do you have experience of working with online community groups? If so, this could be the role for you.
Online Community
The Online Community is a peer to peer support network, provided by and for people living with cancer, facilitated by volunteer Community Champions in a safe online environment. As the only Macmillan platform with 24/7 support for people with cancer, open 365 days a year, and with over 80k members, the Online Community is all about fostering and facilitating connections between people, in an anonymous, safe way.
About the role
This role is an exciting opportunity for someone with experience of working within online groups and communities to join our Online Community team to deliver and support high quality services online to people affected by cancer, and other key Macmillan audiences as well as drive peer to peer engagement within the online community.
You will be responsible for maintaining and supporting high quality service to the online community, supporting members and volunteers, driving engagement between members, moderating posts and online content and responding to help requests, to create a safe and supportive environment for all our members and volunteers. This role covers opening hours of 8am-8pm, 7 days per week on shift rotation, some parts of which will be unsupervised.
About you
The successful candidate will demonstrate the following skills and experience:
- Experience and knowledge of working within online communities and social media
- Good written and verbal communication skills (including the ability to communicate directly with community members and volunteers as well as internally at different levels of the organisation and to different technical abilities)
- Experience of developing, managing and moderating online content
- Good IT skills with experience of setting up web pages, including basic grasp of HTML, use of a CMS or social publishing platform and image optimisation
- Experience of supporting and communicating with customers through email, online and over the phone
In return, we offer a range of benefits including:
- 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days
- Pension matched up to 7.5%
- 120+ learning and development offers, with access to external professional qualifications
- Flexible working patterns, such as compressed hours, flexibility to work earlier or later around our core working hours of 10am-4pm
- Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more
Recruitment Process
Application deadline: 30th September 2025
First interview dates: Monday - Wednesday 6th - 8th October 2025
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.
Please note, we do not generally offer visa sponsorship for this role.
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer.



The client requests no contact from agencies or media sales.
As Partnerships Officer, you will play a central role in managing high-quality relationships with Martingale’s growing network of partners, while also supporting the governance and operational functions of the organisation. Working closely with the CEO, senior leadership, and our existing Partnerships Officer, you will help ensure that funders, supporters, and mission-aligned organisations feel valued, engaged, and recognised for their contribution to Martingale’s success.
A key part of your role will be to strengthen relationships with funders and university partners, building long-term commitment to Martingale’s mission. You will manage relationships with multiple departments across our ten partner universities, coordinating internally to ensure these partnerships run smoothly. Alongside this, you will support the operation of Martingale’s key governance bodies, including the Advisory Board, Student Advisory Board, Academic Advisory Committee and Scholarship Selection Committee, ensuring timely communications, accurate records, and positive engagement with members. You will also lead on partnerships with aligned charities that connect our Scholars to earlier stages of the STEM pipeline.
You will be responsible for communications and reporting across our supporter network, ensuring partnerships are effective and mutually beneficial. We are looking for a strong communicator with experience in partnership management and external relations. You may have demonstrated this through cross-organisational projects, even if it was not your primary role. You will bring excellent organisational skills, a proactive mindset, and a strong alignment with Martingale’s mission. We welcome applicants from a range of career paths who are excited to be part of a growing, fast-paced charity delivering meaningful impact.
Key Responsibilities:
- Lead on the delivery of the partner relations strategy, working with our 40+ partners to effectively build long-term successful relationships. In collaboration with the CEO, you will support new and existing funders, in-kind supporters, partner charities, and Ambassadors, ensuring they feel valued, informed and connected to Martingale’s mission.
- Strengthen and deepen relationships with partners through a structured and personalised programme of engagement, recognition, and reporting, including invitations to events throughout the academic year.
- Oversight of all university partnerships, including reporting, communications, and course confirmations. This will include working closely with all Martingale staff for effective management of key partnership contacts across development offices, multiple departments, and doctoral programmes.
- Oversee the smooth running of Martingale’s governance bodies, building on the existing governance framework to ensure continuity across the different groups.
- Liaise with the team to maintain accurate records of both financial and in-kind contributions.
- Lead on the development and delivery of the annual impact report, alongside bespoke reports for funders as appropriate.
- Accurate record keeping of partnership engagement on Martingale’s CRM.
- Build a range of case studies on Scholars, partner universities, funders, and other supporters to strengthen Martingale’s messaging to new funders.
- Work closely with the other Partnerships Officer to ensure fundraising campaign targets are met, providing relevant materials and support where needed.
- Support in the delivery of key Martingale events such as Solve for X and our annual Welcome Dinner
- The post holder will carry out any other duties as are within the scope, spirit, and purpose of the role as requested by the line manager.
Key Requirements:
Essential Criteria
- Right to work in the UK
Experience and skills
Essential
- Excellent communication skills, both written and verbal, with the ability to effectively communicate with diverse audiences.
- Experience in account management, managing external stakeholder relationships or partnerships successfully.
- Able to assimilate complex information quickly, identifying the pertinent points and making them accessible for a wider audience.
- Excellent project management skills with experience of managing multiple projects/workstream and priorities simultaneously, while maintaining attention to detail, prioritising, and meeting deadlines.
- Ability to network and build new connections.
- Advanced IT proficiency: Spreadsheet, Word Processing, CRM or Databases, Email, Web-based applications.
Desirable
- Experience of generating new and successful strategic partnerships.
- Experience working in the higher education sector with university students, staff, and academics.
- Experience using the Adobe suite to produce high-quality documents.
- Experience in working with governance boards and/or trustees.
Personal Characteristics
- Excellent interpersonal skills: able to build rapport and trusting relationships, able to work co-operatively in a multidisciplinary setting.
- A commitment to Martingale’s mission to support postgraduate students from low-socioeconomic backgrounds.
- Comfortable working in a rapidly growing and changing organisation with a degree of ambiguity – confident to create processes and ways forward where they might not yet exist.
- Creative and innovative: willing to think outside the box to maximise reach.
- Resourceful, able to act on initiative, hardworking, detail-oriented, and systematic.
Our mission is to enable and nurture talented individuals from low-socioeconomic backgrounds to become a new generation of STEM leaders.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
What is the overall purpose of the role?
We are looking to appoint a Support Youth Worker to help develop and deliver an innovative and progressive youth programme for our Girls Project, in a safe industrious and supportive environment working primarily with young girls from diverse communities.
The Girls only group (targeting ages 11-19 years) will promote life skills, well-being and female empowerment. Helping girls move forward through the next stage of their lives to become the women who will shape their community in the future. The Girls group will support, provide advice, mentoring and signposting to additional support services.
Responsibilities:
- Support with the research, planning and delivery of an innovative and progressive programme of youth activities in collaboration with young people and the lead worker.
- Carry out financial and administrative procedures related to the Girls Project.
- Support the promotion of the Girls Project including collating and creating content to be used for online and offline marketing and advertising (hard copy, posters, social media posts etc).
- Record all attendances (registers) for all sessions and populate data required for reporting purposes in a timely manner.
- Coordinate, deliver, host or co-host and oversee the delivery of Girls Project sessions (one-to-ones or groups), trips and residential, that take place on-site and off-site, face to face or online.
- Liaise and supervise with facilitators or external providers directly concerning the delivery of the Girls Project i.e including agreements, risk assessments, SLA’s and Code of Conduct.
- Ensure that children and young people are involved in contributing to the development of the Girls Project via consultations and evaluations.
- Recruit young people through networking and promoting to external organisations and agencies, and beyond.
- Manage referrals to and from the project.
- Assist in recruiting external facilitators required for the delivery of the Girls Project.
- maximise the opportunities for the project.
- Keep an eye out for potential funding opportunities to expand the project scope further
- Any other duties appropriate to the post as directed by YAA
This job description cannot cover every task that may arise within the post at various times and the post-holder will be expected to carry out other duties from time to time which is broadly consistent with those in this document. This job description does not form part of the contract of employment.
Person Specification
Knowledge & Experience
The Support Youth Worker will bring:
- Similar experience in a Youth Worker/Support Worker role
- Level 2 or above Youth Work Qualified (desirable)
- Experience in the charity sector, the voluntary sector, or the community sector would be desirable.
- Experience working with vulnerable children, young people and adults (up to 24 years)
- Experience creating and delivering activities within a youth base/support setting using creative ways to consistently engage and motivate young people positively
- Competent in the use of MS Office and the ability to use databases for recording and reporting.
- Strong planning, time management and organisational skills
- Excellent verbal and written communication skills
- The ability to work well as part of a team as well as working independently
- Confident speaker and presenter
- Flexibility in working hours
The client requests no contact from agencies or media sales.
The role will lead training for Lifelites 25, our exciting expansion programme, which will take Lifelites’ services to the wider children’s palliative care sector.
You will also be the key point of contact for all Lifelites’ Service Partners, including Children’s Hospices, specialist education and other community services, helping to build strong relationships and maximise the use of assistive technology across children’s palliative care.
The role will design, develop and deliver the multi-channel Lifelites Learning programme by providing training for staff across children’s palliative care in person, online and through e-learning.
In this role, you will:
✨ Design, develop and deliver engaging training in collaboration with our training team – in person, online and via e-learning – to children’s hospices, specialist schools, and other community partners.
✨ Act as the key point of engagement for our partners, supporting them to use Lifelites’ assistive technology to enrich the lives of children.
✨ Travel across the UK and Ireland, building strong relationships and ensuring partners have the skills and confidence to make the most of our services.
We’re looking for someone who is:
✔ Experienced in delivering training and engaging adult learners.
✔ Skilled at designing clear, accessible resources and training content.
✔ Passionate about children’s services, ideally with experience in disability or palliative care settings.
✔ Organised, self-motivated, personable, and a strong communicator.
Before applying, please sign into your CharityJob candidate account to access and review the Recruitment Pack for the full Job Description and Person Specification.
We empower children with life-limiting conditions to play, create and communicate by harnessing the power of sensory and assistive technology.
The client requests no contact from agencies or media sales.
Circa £42,000 per annum
Fixed Term – until End of June 2026
Part home/Part office (London) based
At the UK Committee for UNICEF (UNICEF UK), we work together to achieve the best possible results for children in danger around the world. We believe in an inclusive workplace and in the power of fulfilled colleagues who share the same values and goals, enjoy their work and are motivated to do their utmost for children.
This is a great opportunity to join UNICEF UK as a Content Manager, working on Soccer Aid for UNICEF - the biggest celebrity football match in the calendar and UNICEF UK’s biggest broadcasted fundraising event. Since its inception in 2006, Soccer Aid for UNICEF has raised more than £121million, helping to protect every child’s right to play. 2026 marks the 20th anniversary of Soccer Aid for UNICEF and the team has ambitious plans to mark this milestone, which this role will be pivotal in delivering.
The Content Manager leads on the creation and delivery of cause content to help Soccer Aid for UNICEF meet its fundraising and brand targets. You will do this by working closely with the in-house creative team at UNICEF UK, as well as content leads from our partner organisations and internal workstream leads. The role will provide strategic oversight and expertise ensuring we deliver engaging and audience-led content for platforms including social media, fundraising products and TV audiences.
We are seeking an individual who is experienced in implementing an engaging and audience-led content strategy, with evidence of effective campaign delivery. You should have excellent communication skills and be able to manage multiple conflicting priorities, working in a high-pressure campaign environment.
Act now and visit the website via the apply button to apply online.
Closing date: 5pm, Sunday 5 October 2025.
Interview date: Wednesday 15 / Thursday 16 October 2025 via video conferencing (MS Teams).
Expected start date: 5 January 2026.
In return, we offer:
· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)
· outstanding training and learning opportunities and the support to flourish in your role
· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park
· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.
· the opportunity to work in a leading children’s organisation making a difference to children around the world
Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.
Most colleagues work one or two days a week in the office (Stratford, East London) and the rest of the time from home. We will happily discuss other flexible options to suit your circumstances.
We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.
UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.
The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.
We only accept online applications as this saves us money, making more funds available for us to help protect children’s rights.
If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.
If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.
Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)
The UK Committee for UNICEF (UNICEF UK), a charity funded by supporters, raising funds for UNICEF’s work for children.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
An exciting opportunity has arisen for a Philanthropy Manager to join a leading national charity. This is a full-time, permanent role within the Philanthropy & Partnerships team, focused on cultivating and stewarding relationships with high-net-worth individuals and major donors to maximise income in support of the organisation’s vital work.
Key responsibilities of the role:
- Develop and deliver compelling research proposals, engagement opportunities, and stewardship plans for donors
- Manage and grow a portfolio of high-value supporters, ensuring strong and lasting relationships
- Identify new prospects and secure significant gifts through proactive cultivation and engagement
- Plan and deliver bespoke donor events, visits, and meetings to strengthen supporter connections
- Produce high-quality proposals, briefings, and stewardship materials that inspire confidence and investment
- Collaborate with colleagues across teams to identify funding opportunities and package them for donor support
- Monitor performance against income targets, preparing reports and forecasts for senior management
- Stay informed on trends and best practices in philanthropy fundraising
- Undertake any other duties as reasonably required to support the fundraising function
Ideal candidate profile:
- Proven experience in major donor or high-value fundraising, with a strong track record of securing significant gifts
- Excellent relationship management skills, with the ability to engage confidently with donors, trustees, and senior stakeholders
- Outstanding written and verbal communication skills, able to craft persuasive proposals and impact reports
- Confident networker with the ability to identify and cultivate new prospects
- Highly organised, able to manage multiple relationships and projects simultaneously
- Results-driven, motivated, and methodical in managing a busy workload
- A collaborative team player who shares a passion for driving social impact
Location: Central London
Salary: £40,000
Working hours: Full-time, 35 hours per week
Working pattern: Hybrid, 3 days per week on-site
Contract: Permanent
This vacancy is being actively shortlisted, so early applications are encouraged. We are an equal opport
At the Gallery, our people are central to everything we do. We believe that when our teams feel supported, connected, and encouraged to grow, great things happen. Our HR department plays a vital role in shaping the culture of the Gallery, providing expertise across recruitment, learning and development, performance management, and engagement. Our ambition is simple: to make the Gallery one of the best places to work in the sector and beyond.
We are now seeking a People Development Manager to take a lead on developing the skills of our people, both current and future. This role will focus on learning and development programmes, engagement initiatives and culture-enhancing programmes including the launch of an apprenticeship programme—all with the aim of fostering a positive employee experience for all. You will work closely with the Head of HR and the wider team to ensure colleagues are supported, cared for, and equipped to succeed in their roles.
The ideal candidate will bring curiosity, creativity and a strong understanding of how to foster a culture of learning, growth and engagement across an organisation. You will take a strong learning approach to your role, working with the Head of HR to generate new strategic learning ideas and turning them into reality with programmes and initiatives to make a genuine difference to people’s working lives. This is an opportunity to shape how we support and develop our teams, contributing directly to the success and culture of the Gallery.
Applications closing date: Wednesday 24 September, 23:30hrs
Are you passionate about delivering outstanding supporter experience and operational excellence?
Sue Ryder is seeking a proactive and experienced Supporter Services Team Leader to join our dynamic team. If you have a strong background in donation processing, financial reconciliation, and managing a team, this is your chance to make a real impact.
Supporting our Fundraising Directorate, you'll play a vital role in ensuring donation compliance, driving income processing efficiency, and leading a team to success. You'll work closely with the Supporter Services & Standards Manager to deliver strategic initiatives that support our mission.
Key responsibilities:
- Lead donation compliance: Oversee best practices and Gift Aid operations, ensuring donations are processed in line with standards, including for third-party platforms.
- Manage income processing & financial reconciliation: Take ownership of the financial reconciliation process, ensuring accuracy and transparency in income management.
- Team Leadership: Line manage the income processing side of the Supporter Services & Standards team, supporting their development and fostering a high-performance culture.
What we're looking for:
- Experience in supporter or customer care, particularly in donation processing and financial reconciliation.
- Leadership skills: Proven ability to manage, inspire, and develop a team to achieve goals.
- A passion for impact: A desire to contribute to the success of our fundraising efforts, and to help deliver strategic goals that support Sue Ryder’s mission.
- Proactive mindset: Ability to take initiative, solve problems, and drive continuous improvement in donation management.
At Sue Ryder, we’re committed to making a real difference in people's lives. By joining our team, you’ll have the opportunity to contribute to our incredible work while advancing your own career in a supportive and rewarding environment. If you’re ready to take the next step in your career, we’d love to hear from you.
Competitive Benefits Package
- Company pension scheme
- 27 days holiday - rising to 33 with length of service plus bank holidays
- Enhanced maternity and paternity pay
- Enhanced sick pay
- Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, and Women and Non-Binary Individuals
- Refer a Friend scheme - £250 payment
- Inclusion passports
- Free Period Products
- Electric Vehicle Scheme
- Healthcare Cash Plan
- Death in Service Benefit
- Staff discount of 10% on new goods online
- Structured induction programme and learning and development opportunities.
- and lots more. Please visit our careers website for the full list.
Closing date: 25th September
Interview date: w/c 6th or 13th October (inc test)
We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse workforce possible. We are particularly interested in increasing applications from the global majority, LGTBQIA+ and people with disabilities as they are currently underrepresented in our organisation.
Please let us know if you have any feedback to make our recruitment processes more accessible and inclusive or if you require any adjustments made to your application or interview process
If you want more than just a job, we want you.
Join the team and be there when it matters.
Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Childhood Trust is London's child poverty charity. We are dedicated to creating opportunities and brighter futures for the 700,000 children growing up in poverty in London. While we work to alleviate today’s impact of poverty, we support children and families to build pathways to become happier, healthier, safer and more resilient, breaking the cycles of inequity. Listening to and engaging with young people who have experience of living in poverty, is critical to ensuring our efforts truly reflect their needs and aspirations.
As a grant-making charity, we award funding to charities actively supporting children in poverty across the capital. This funding is made possible thanks to the partnerships we build with corporate organisations, other trusts and foundations, philanthropic individuals and families, and public donations. Since 2013, The Childhood Trust has raised over £50 million through our matched fundraising campaigns, enabling us to fund impactful child poverty projects across all London boroughs.
The Childhood Trust is London's child poverty charity. We are dedicated to creating opportunities and brighter futures for the 700,000 children growing up in poverty in London. While we work to alleviate today’s impact of poverty, we support children and families to build pathways to become happier, healthier, safer and more resilient, breaking the cycles of inequity. Listening to and engaging with young people who have experience of living in poverty, is critical to ensuring our efforts truly reflect their needs and aspirations.
As a grant-making charity, we award funding to charities actively supporting children in poverty across the capital. This funding is made possible thanks to the partnerships we build with corporate organisations, other trusts and foundations, philanthropic individuals and families, and public donations. Since 2013, The Childhood Trust has raised over £50 million through our matched fundraising campaigns, enabling us to fund impactful child poverty projects across all London boroughs.
The Senior Grants Manager will take a leading role in delivering The Childhood Trust’s new grant-making strategy. They will manage and evolve our existing grants programmes, while also testing new ideas, trialling different approaches and building strategic partnerships that increase the reach and impact of our work.
This is both a strategic and practical role - the postholder will shape new programmes, manage the full grant cycle and oversee a small team, while working closely with charity partners, funders and colleagues across the organisation to lay the foundations for the future of TCT’s grant-making. This is a role for someone who can work independently, take ownership and make things happen.
Benefits to working at the Childhood Trust include:
- Competitive holiday package including a day off for your birthday and the days between Christmas and New Year Off
- Enhanced Maternity/Paternity Leave
- Flexible working environment
- Hybrid working, with the expectation of ideally two days in our office in Victoria a week
- Part time hours are considered
To read more about the responsibilities in the role, please read the attached Job description.
We are aiming to hold interviews on Friday 10th October.
To apply, please submit your current CV along with a supporting statement (maximum two pages), referring to the job description, explaining why you are suitable for the role
The client requests no contact from agencies or media sales.
£62,250 - £67,300 per year
Permanent, full-time (37.5 hours per week)
Hybrid working with regular travel to our London Bridge Office
What the job involves
Are you a strategic leader with a passion for building lasting relationships with supporters? We're looking for a Head of Individual Giving to join our amazing Fundraising team.
It's an exciting time to join the fundraising team at Prostate Cancer UK as we deliver on a new strategy. We've seen an upward trend in our fundraising income over the last decade and we're anticipating further growth in the next five years. We're introducing new roles to transform how we work and intentionally integrate our individual giving with our work across fundraising, brand and health awareness. You'll play a vital role within our successful mass fundraising function, helping us strengthen our propositions to acquire new supporters and secure long-term support.
In this key role, you'll be at the forefront of developing and delivering our individual giving strategy. You'll lead on the acquisition of new supporters and work to diversify our channels based on supporter insights. A crucial part of your work will be to create and deliver engaging supporter journeys across all touchpoints, ensuring our donors are at the heart of everything we do.
You'll oversee our legacy marketing program and review our legacy stewardship, strengthening long-term relationships with people who intend to leave a gift in their will. Working with both internal teams and external agencies, you'll develop and deliver high-quality, compelling propositions.
As a leader, you'll provide guidance and support for the Individual Giving team, helping to deliver our ambitious fundraising strategy. You'll also be responsible for business planning, forecasting, and monitoring income and expenditure to ensure sustainable growth. This is a chance to make a significant impact by putting supporters first and driving long-term loyalty.
What we want from you
We’re looking for an experienced leader with a strong track record of growing income from individual supporters. With expertise across a range of individual giving techniques and channels, you’ll know how to use supporter insight to shape campaigns that deliver meaningful engagement and lasting results. Experience in legacy marketing and stewardship will be particularly valuable as we continue to grow this vital area.
As a people manager, you’ll inspire and motivate your team, creating a supportive environment where great ideas thrive and excellent results are achieved. You’ll also be confident working with senior stakeholders, using your clear and persuasive communication style to build strong, collaborative relationships across the organisation.
We’re seeking someone who is both strategic and hands-on, comfortable with business planning, budgeting and forecasting, while also using testing and analysis to refine approaches and improve performance. You’ll be skilled at managing budgets and suppliers effectively, with a sound understanding of data protection and fundraising regulation, ensuring all activity is delivered to the highest standards. You’ll have experience of managing risk and navigating challenging situations, like how to develop supporters beyond being a one-off donor. You’ll bring a reliable voice as the subject matter expert for individual giving.
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.
We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.
How and where we work
We are all expected to be in the office (SE1 2QN) four days a month (pro-rata for part time colleagues) to work with and alongside colleagues in our immediate team and beyond to build connections and strong working relationships. We value that face-to-face time for relationships, projects and decisions.
Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply, please visit the website via the apply button.
The closing date is Sunday 28th September 2025. Applications must be submitted by 23:45 UK time.
Interviews: By arrangement. Currently first round interviews are scheduled for the week of Monday 6th October 2025 and second round interviews scheduled for the week of Monday 13th October 2025.
Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Role
Sense is recruiting for a Supporter Services Assistant to join our fantastic Engagement Team in Kings Cross, London on a hybrid basis.
The successful applicant will play vital part in the Engagement Department and the charity as a whole – it makes sure that supporters have an outstanding experience of supporting Sense and know how much they are valued. Your daily task’s are varied with a mixture of in-and-outbound calling, combined with essential administrative tasks like income processing or capturing important information about Sense’s supporters and their motivations to support the charity.
The main duties and responsibilities include:
- Accurately processing fundraising income, including cheques and cash, vouchers (CAF, KKL) direct debits, payroll giving and from online donation platforms (Just Giving, Virgin Money Giving, Facebook) within agreed timescales and in line with provided procedures.
- Create or amend supporter records on Sense’s Raisers Edge database, ensuring that all interactions between charity and supporter etc are recorded accurately and in line with best practice GDPR.
- Identifying opportunities for supporters to further engage with Sense and promoting them as appropriate to help deliver Fundraising department targets (such as sharing a supporter story with our Comms team).
- Work with other fundraising teams to ensure relationships with supporters are managed effectively, both by responding to enquiries promptly and by working to the agreed supporter communications plan. There is also the expectation to attend other teams’ meetings i.e. Community, Events, Philanthropy to understand what activity is happening across the charity.
To succeed in this role, you will have:
- Previous experience of working in a customer or supporter service environment
- Administrative experience in a busy office environment
- Experience of using Raiser’s Edge or similar Customer Relationship Management database
- Outstanding customer service, an excellent telephone manner and ability to understand team needs to prioritise workloads effectively.
- Excellent attention to detail, especially when entering data.
- Good working knowledge of MS office, including Word, Excel and Outlook.
For a full job description and person specification please see the link below.
About Sense
We believe that every disabled person should have the opportunity to connect with others and be included in the world. We use our knowledge and expertise to deliver personalised, creative and flexible support at every stage of life. Sense is proud to be a disability confident leader.
Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.
To apply
Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly. We would recommend that you read the candidate guidelines, job description and person specification (found at the base of this advert) before applying.
Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.
Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependant on the nature of the role.
For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. We welcome applications from talented people from all sections of the community who share our values and belief that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential.
No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.
The National Youth Orchestra is the UK’s leading organisation championing orchestral music as a powerful agent for teenage development.
We activate teenagers’ confidence, optimism and skills to play their part in the world today, through performing and sharing extraordinary music.
We are looking for a Youth Support Manager to deliver outstanding pastoral support and safeguarding across NYO’s national programme. This role is central to ensuring that young people feel happy, listened to and secure while participating in NYO activities. It combines practical management, team leadership and youth-centred insight to embed NYO’s ethos into every aspect of delivery.
Working closely with the Head of Youth Development, you will manage the freelance Support Team and lead the Youth Support Co-ordinator, ensuring that safeguarding, welfare and inclusion are implemented consistently. You’ll be confident handling conversations with teenagers and their parents/carers, managing sensitive information, and coordinating logistics in a busy residential environment. You’ll also deputise for the Head of Youth Development when required, leading operational briefings and representing the team in cross-programme conversations.
This is an exciting opportunity to play a key role in supporting young people’s wellbeing and development through music. You’ll work closely with colleagues across planning, programmes and operations, and be a visible and responsive point of contact for young people and staff on the ground.
At the National Youth Orchestra, you'll work as part of a supportive, friendly, and adventurous staff team. Learning and personal growth are intrinsic to every role.
Our offices near Holborn in central London are a hive of activity, a space for collaboration and ideas. Hybrid working is standard for most roles, with a flexible and supportive culture. NYO offers a season ticket loan scheme, cycle-to-work scheme, health cash plan, retail and entertainment discounts, and a 24/7 counselling and support helpline.
Visit our website to find out more and apply
Deadline for applications: 10am, Monday 29 September 2025
The client requests no contact from agencies or media sales.
Family Support Worker - Essex Care Team
£24,000 pa + Company Car and benefits (including 25 days annual leave, reward scheme and pension)
Essex and surrounding areas, including Romford, Ilford, Harlow, Loughton, Chelmsford
Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.
About the role:
This Best Companies Top 100 mid-sized organisation and Top 20 Charity is looking to appoint a Family Support Worker on a full time basis (35 hours per week), to deliver a high-quality family support service as part of our Essex Care Team.
Reporting to the Family Support Manager of the Essex Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.
Having worked in a stressful and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.
Location:
This role covers Essex and surrounding areas, including Romford, Ilford, Harlow, Loughton & Chelmsford.
What we’re looking for:
· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care
· A warm, inclusive approach to achieving goals quickly and correctly
· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines
· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)
· A persuasive and open communicator - you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates
· A practical knowledge of diversity issues affecting children, young people and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
· We have a range of fantastic benefits that we offer our employees, including:
· Flexible working hours to balance home and working life
· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
· Company car for front line care posts
· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
· Time off in Lieu
· Access to the Blue Light Card Scheme, and other rewards and discounts
· Bike to work, season ticket loan and payroll giving schemes
· A recommend a friend recruitment bonus scheme
· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
· Pension scheme where we contribute 5% of your salary and you contribute at least 3%
· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
Robust training and development programmes to support your learning and growth
If you’d like to find out more about these benefits and working with us, please visit our website.
As part of our learning and development Anne Harris Skills Development Programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.
Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, introduction to play.
The programme aims to provide a building block for you to individually tailor your own learning and development needs.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
Please visit our website via the link and apply online.
Closing date: 16 October 2025
Interview Date to be confirmed
Please disclose on your application form if you have used AI for any part of your job application.
Interviews will take place at our Essex Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.
There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.