Supporter engagement manager jobs in Home based

This is a flexible, relationship-led role for someone who loves being out in the community, opening doors, inspiring supporters and turning local goodwill into long-term income to support seriously ill children and their families.

We are looking for an ambitious, energetic and relationship-focused Regional Community Fundraiser to join our fundraising team and grow sustainable support across Surrey. Working from home and spending significant time within your region, you will act as the face of the charity locally, engaging individuals, community groups, schools, local businesses and volunteers.

Thank you for your interest in joining the Institute of Health Visiting (iHV), the UK’s leading professional body for health visiting.

This is a rare and exciting opportunity to join a growing, forward-looking organisation at a pivotal time. With a strong and expanding membership, iHV is working to strengthen the health visiting workforce and shape the future of child and family health across the UK.

As Policy Manager, you will play a key role in influencing national policy across priority areas including early years, prevention, public health, child protection and workforce. Your work will directly support iHV’s mission to improve outcomes and reduce inequalities for babies, children, families and communities and spread excellence in health visiting.

Working closely with our clinical team, members and partners, you will develop evidence-based policy positions and help ensure frontline expertise informs decision-making at the highest levels.

You will be joining a collaborative, passionate team in a fast-paced environment where no two days are the same – and where your work will make a real and lasting difference. For full information, please view our recruitment pack. 

Key responsibilities:

• Lead the co-development of evidence-based policy positions with iHV’s clinical team, members and partners.
• Monitor policy developments and identify opportunities to influence change.
• Produce high-quality briefings, consultation responses and reports.
• Build relationships with stakeholders across government, charities and the health sector.
• Gather, synthesise and apply frontline insight to inform policy development – including the production of iHV’s high-profile ‘State of Health Visiting’ survey and report.
• Work closely with the Systems and Digital Manager, applying digital and data expertise to leverage digital tools and emerging technologies (including AI) to strengthen evidence-gathering, inform policy development, and improve organisational effectiveness.
• Support delivery of policy elements of iHV projects and organisational priorities.
• Represent iHV at meetings and contribute to sector discussions.

About you:

We are looking for the following essential skills and experience:

• Strong understanding of UK policy-making processes and child and family health/ early years policy – ideally informed by experience working within or closely with government or public sector organisations.
• Exceptional writing skills, with a proven ability to produce authoritative, high impact briefings, reports and policy documents that are clear, persuasive and tailored to diverse audiences.
• Highly developed analytical skills, with the ability to interpret complex information and evidence from multiple sources and translate this into clear, practical and actionable policy recommendations.
• Ability to collate, synthesise and critically assess diverse sources of insight, including frontline practitioner perspectives, quantitative and qualitative data, to inform robust policy development.
• Experience developing or contributing to evidence-based policy outputs (e.g. briefings, reports, consultation responses).
• Strong interpersonal and relationship-building skills, with the ability to work effectively and collaboratively with a wide range of stakeholders and partners.
• Strong organisational and project management skills, with the ability to manage competing priorities, coordinate inputs and deliver work to deadlines.
• Confident verbal communication skills, with the ability to contribute effectively to meetings, events and external discussions, presenting complex ideas clearly.

At HOPE worldwide UK, we believe everyone deserves the opportunity to overcome poverty and fulfil their God-given potential. We have helped over 8,000 people experiencing homeless in London find a place to call home, and empower communities around the world to access education, healthcare and economic empowerment opportunties. Could you help us build on that impact as HOPE worldwide UK’s first dedicated Fundraising Manager? 

About HOPE worldwide UK:

HOPE worldwide UK is a Christ-centred charity with a mission to empower people to overcome poverty and homelessness through compassionate service. In the UK, we help people who are homeless access and sustain suitable accommodation and deliver holiday clubs for at risk children. Internationally, we partner with locally-led programmes that provide practical support including education, humanitarian aid, vocational training and healthcare. We are part of the wider HOPE worldwide international family - serving communities through a shared commitment to dignity, compassion and practical action.

The Opportunity:

We are seeking an experienced Fundraising Manager to grow support for our work in the UK and internationally. 

You will lead the implementation of our 2026–2028 fundraising strategy, develop compelling supporter journeys and creating inspiring propositions that connect donors with the difference their generosity makes. Working closely with the CEO, Senior Management Team and Fundraising Committee, you will bring focus, energy and professional fundraising expertise to a charity with a loyal supporter base and significant potential for growth. 

Key Details:

Location:  UK (Flexible / Hybrid).There will be occasional in-person meetings/events in our London office or other specific venues, with flexibility to work where convenient (office or home) most of the time. 

Hours: Part-time, 3 days per week (0.6 FTE), flexible / hybrid, with some with some flexibility over how hours are distributed across the week.

Salary:  £37,000 – £43,000 FTE, pro rata (c. £22,200 - £25,800 for 3 days per week), depending on experience 

Start Date:  September (negotiable)

Contract:  Permanent 

Benefits:  5% Employer Pension Contribution; 25 days annual leave plus bank holidays 

What You will do:

• Lead the delivery of HOPE worldwide UK’s fundraising strategy, with clear plans, priorities, KPIs and income targets.
• Develop a compelling case for support that inspires existing donors, re-engages lapsed supporters and reaches new and younger audiences.
• Design and deliver segmented supporter journeys across individual giving, regular giving, appeals and stewardship activity.
• Support the growth of sustainable income from high-potential streams including trusts and foundations, major donors, legacy giving, challenge events and corporate engagement.
• Work with programme colleagues to capture impact, develop strong donor reports and translate frontline insight into persuasive fundraising propositions.
• Oversee the effective use of the fundraising CRM, improving data quality, segmentation and insight-led decision making.
• Manage, mentor and encourage the Communications & Fundraising Team, creating clarity, focus and momentum.
• Ensure all fundraising activity is legal, ethical and compliant with the Code of Fundraising Practice, data protection requirements and internal policies.

This job is for you if you:

• Enjoy building relationships, telling powerful stories, and helping supporters see how their generosity creates lasting change in a Christian context.
• Combine strategic thinking with practical delivery.
• Are a confident, competent and values-led communicator.

Essential requirements:

• Faith: A faithful follower of Jesus Christ, committed to the vision and values of Hww UK. 

• Experience: Demonstrable success in fundraising, with a strong track record in individual giving and recurring gift growth. 

• Strategy: Experience in building or delivering a successful fundraising strategy and compelling cases for support. 

• Communication: Excellent storytelling skills with the ability to tailor messages for different audiences (faith-based, secular, and younger donors). 

• CRM and Data: Confident user of a fundraising CRM, able to manage data, segment supporters and use insight to inform decisions.

We know that there will be strong candidates who will not fit all the criteria, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself.

Desirable experience and skills: 

• Experience in a faith-based, homelessness, poverty relief or international development charity.
• Knowledge of legacy fundraising, trust fundraising or major donor relationships.
• Experience of community, church or challenge event fundraising.

Why Join Us?

This role offers real ownership: the chance to shape systems, strengthen supporter relationships and build sustainable income that directly supports people experiencing poverty in the UK and overseas. If you are motivated by faith, compassion and measurable impact, we would love to hear from you.

Equal Opportunities:

In light of the Christian ethos of the Charity and the nature and context of the work to be undertaken by this role, it is considered that there is an occupational requirement for the Fundraising Manager to be a practising Christian in accordance with Schedule 9 of the Equality Act 2010. 

Candidates will require Right to Work in the UK.

The requirements of job applicants and existing members of staff who have a disability will be reviewed to ensure that, wherever possible, reasonable adjustments are made to enable them to enter into or remain in employment with us. 

How to apply:

Please submit a CV and cover letter outlining your motivation, skills and experience.

Shortlisted applicants will be invited to online interviews during August.

We look forward to hearing from you!

Community Manager - South Wales and The Three English Counties

£35,853 - £42,181 + Vehicle + Benefits

Home-based with regular travel across the region

Ref: 21764

About us

Our vision is to save every one. It may take us a long time to get there, but drowning is preventable, and we believe that even one drowning is one too many. We are all lifesavers. We are all fundraisers. This is our watch.

We’re looking for the best of the best to be part of our RNLI crew. This is an exciting role that is people focused, making sure our engagement with volunteers and supporters feel part of the RNLI family, and are appreciated and supported in everything they do. You will be helping us brave the storm and empowering our volunteers in their engagement activities, from raising money, creating visitor experiences, developing our retail offering, as well as looking for new audiences and opportunities.

You must live within the area covered: South Wales (Gower to Monmouthshire) and The Three Counties of England (Herefordshire, Gloucestershire and Worcestershire).

Some of the benefits

• Flexible working
• 26 days’ annual leave plus Bank Holidays
• Competitive pension scheme
• Life assurance
• Optional health and dental cash plan

Your role

As a Community Manager in South Wales (Gower to Monmouthshire) and The Three Counties of England (Herefordshire, Gloucestershire and Worcestershire), you'll be at the heart of one of the most stunning coastal and inland areas in the UK, working within the incredible communities that make the RNLI so special. This is your chance to make a real impact by bringing people together and building strong connections that drive our lifesaving mission forward. You will be connected to the RNLI community in your area and the primary point of contact for all things engagement -fundraising, retail and visitor experience.

You will be responsible for:

• Being strongly connected to the RNLI community in your area, acting as the primary point of contact for all things engagement – from fundraising and retail to visitor experience
• Empowering volunteer engagement crew to do what they do best, engaging the public, sharing our RNLI vision and growing vital support for our cause
• Supporting volunteer engagement crew to achieve key income, footfall and contact goals and seeking ways to engage new audiences
• Being part of an amazing regional team, working collaboratively to shape the future of RNLI engagement and provide an outstanding level of care to staff, volunteers and supporters
• Identifying and developing new income streams and partnership opportunities within your community

About you

You'll be a natural communicator, a true people person who thrives on building relationships, energising teams, and making things happen. Strategic and adaptable, you're just as comfortable leading from the front as you are working behind the scenes to get results.

You'll be:

• a confident and inspiring presence who is able to engage and empower a wide range of volunteers, branches, groups, individuals and businesses
• strategic and flexible in your approach to achieving goals and tackling challenges
• able to work as part of a high-performing team, but equally confident working independently, out and about in your area
• passionate about making a real difference for our volunteers and supporters and growing support for our cause

To be considered as the Community Manager, you will need:

• Proven significant experience of engaging supporters, volunteers and the general public
• Exceptional written and verbal communication skills
• People leadership experience, ideally in leading volunteers in a collaborative environment
• Experience of seeking out and implementing new opportunities for improved performance
• Experience of supporting and nurturing corporate or community partnerships
• Wales is a bilingual country, with both Welsh and English used routinely. Whilst the ability to speak and write in Welsh is not an essential requirement for the role, an understanding of the importance of Welsh language and culture is essential

Please note, this role requires a significant level of travel within the designated region of Wales, North West England, West Midlands and Isle of Man but will also require occasional travel to other RNLI assets including our support centre in Poole and occasional overnight stays.

For more information and to apply, please visit our jobs page.

Closing date: 9 August 2026.

First interviews: 24th-26th August 2026.

Second interviews: 3rd-4th September 2026.

Rheolwr Cymuned - De Cymru a Thair Sir yn Lloegr

£35,853 - £42,181 + Buddion Rhagorol + Cerbyd

Gweithio gartref gan deithio'n rheolaidd ar draws y rhanbarth

Amdanom ni

Achub pawb yw ein gweledigaeth ni. Mae’n bosibl y bydd yn cymryd amser hir i ni gyrraedd yno, ond mae modd atal pobl rhag boddi. Hyd yn oed os bydd un person yn boddi, mae hyn yn dal yn ormod. Rydyn ni i gyd yn gyfrifol am achub bywydau. Rydyn ni i gyd yn gyfrifol am godi arian. Ni sy’n gyfrifol.

Rydyn ni'n chwilio am y goreuon i fod yn rhan o griw'r RNLI. Mae hon yn rôl gyffrous sy'n canolbwyntio ar bobl, gan sicrhau bod ein bod yn gwneud i wirfoddolwyr a chefnogwyr deimlo eu bod yn aelodau o deulu'r RNLI drwy ein hymgysylltiad, a'u bod yn cael eu gwerthfawrogi a'u cefnogi ym mhopeth maen nhw'n ei wneud. Byddwch yn ein helpu i rymuso ein gwirfoddolwyr yn eu gweithgareddau ymgysylltu, gan gynnwys codi arian, creu profiadau ymwelwyr, datblygu ein darpariaeth manwerthu a chwilio am gynulleidfaoedd a chyfleoedd newydd.

I fod yn llwyddiannus, rhaid i chi fod yn byw yn un o’r ardaloedd canlynol: De Cymru (Gŵyr i Sir Fynwy) a Thair Sir yn Lloegr (Swydd Henffordd, Swydd Gaerloyw a Swydd Gaerwrangon).

Dyma rai o'r manteision

• Gweithio’n hyblyg
• 26 diwrnod o wyliau blynyddol a Gwyliau Banc
• Cynllun pensiwn cystadleuol
• Yswiriant bywyd
• Cynllun arian dewisol iechyd a deintyddol

Eich rôl chi

Fel Rheolwr Cymunedol yn Ne Cymru (Gwyr i Sir Fynwy) a Thair Sir yn Lloegr (Swydd Henffordd, Swydd Gaerloyw a Swydd Gaerwrangon), byddwch wrth galon un o ardaloedd arfordirol a mewndirol mwyaf trawiadol y DU, gan weithio yn y cymunedau anhygoel sy'n gwneud yr RNLI mor arbennig. Dyma eich cyfle chi i gael effaith wirioneddol drwy ddod â phobl at ei gilydd a meithrin cysylltiadau cryf sy'n gyrru ein cenhadaeth o achub bywydau yn ei blaen. Byddwch yn cael eich cysylltu â chymuned yr RNLI yn eich ardal a byddwch yn brif bwynt cyswllt ar gyfer popeth sy'n ymwneud ag ymgysylltu - codi arian, manwerthu a phrofiad ymwelwyr.

Dyma beth fyddwch yn gyfrifol amdano:

• Bod â chysylltiad cryf â chymuned yr RNLI yn eich ardal chi, gan weithredu fel y prif bwynt cyswllt ar gyfer popeth sy'n ymwneud ag ymgysylltu - gan gynnwys codi arian, manwerthu a phrofiad ymwelwyr
• Grymuso’r criw denu gwirfoddolwyr i gyflawni’r hyn maen nhw'n ei wneud orau, sef ymgysylltu â'r cyhoedd, rhannu gweledigaeth yr RNLI a datblygu cefnogaeth hanfodol i'n hachos
• Cefnogi’r criw denu gwirfoddolwyr i gyflawni nodau allweddol o ran incwm, sylw a chyswllt, a chwilio am ffyrdd o ymgysylltu â chynulleidfaoedd newydd
• Bod yn aelod o dîm rhanbarthol anhygoel, gan weithio ar y cyd i lunio dyfodol ymgysylltiad yr RNLI a darparu lefel ragorol o ofal i staff, gwirfoddolwyr a chefnogwyr
• Canfod a datblygu ffrydiau incwm newydd a chyfleoedd partneriaeth yn eich cymuned chi
• Amdanoch chi

Byddwch yn gyfathrebwr naturiol, yn berson pobl sy'n ffynnu ar feithrin perthnasoedd, yn rhoi egni i dimau, ac yn gwneud i bethau ddigwydd. Byddwch yn strategol ac yn addasadwy, a byddwch yr un mor gyfforddus yn arwain o'r tu blaen ag ydych chi'n gweithio y tu ôl i'r llenni i gael canlyniadau.

Dyma beth fydd angen i chi ei wneud:

Bod yn bresenoldeb hyderus ac ysbrydoledig sy'n gallu ymgysylltu a grymuso amrywiaeth eang o wirfoddolwyr, canghennau, grwpiau, unigolion a busnesau

Bod yn strategol a hyblyg yn eich dull o gyflawni nodau a mynd i'r afael â heriau

Gallu gweithio fel aelod o dîm sy'n perfformio'n dda, ond yr un mor hyderus wrth weithio'n annibynnol allan yn eich ardal

Bod yn frwd dros wneud gwahaniaeth gwirioneddol i'n gwirfoddolwyr a'n cefnogwyr, a chynyddu'r gefnogaeth i'n hachos

Er mwyn cael eich ystyried i fod yn Rheolwr Cymunedol, bydd angen i chi feddu ar y canlynol:

• Profiad sylweddol amlwg o ymgysylltu â chefnogwyr, gwirfoddolwyr a'r cyhoedd
• Sgiliau cyfathrebu ardderchog ar lafar ac ar bapur
•  Profiad o arwain pobl, yn ddelfrydol o arwain gwirfoddolwyr mewn amgylchedd cydweithredol
• Profiad o chwilio am gyfleoedd newydd i wella perfformiad a'u rhoi ar waith
• Profiad o gefnogi a meithrin partneriaethau corfforaethol neu gymunedol
• Mae Cymru'n wlad ddwyieithog, gyda'r Gymraeg a'r Saesneg yn cael eu defnyddio'n rheolaidd. Er nad yw'r gallu i siarad ac ysgrifennu yn Gymraeg yn ofyniad hanfodol ar gyfer y rôl, mae’n hanfodol meddu ar ddealltwriaeth o bwysigrwydd y Gymraeg a'i diwylliant
• Mae angen trwydded yrru ddilys ar gyfer y rôl hon

Sylwch fod y rôl hon yn gofyn am lefel sylweddol o deithio yn rhanbarth dynodedig Cymru, Gogledd Orllewin Lloegr, Gorllewin Canolbarth Lloegr ac Ynys Manaw, ond bydd hefyd yn golygu teithio'n achlysurol i asedau RNLI eraill gan gynnwys ein canolfan gymorth yn Poole ac aros dros nos o bryd i'w gilydd.

I gael rhagor o wybodaeth ac i wneud cais, ewch i’n tudalen swyddi.

Dyddiad cau: 9 Awst 2026
Cyfweliadau cyntaf: 24–26 Awst 2026
Ail gyfweliadau: 3–4 Medi 2026

Mae'r RNLI wedi ymrwymo i ddiogelu; diogelu iechyd, llesiant a hawliau dynol unigolyn, gan ei alluogi i fyw heb niwed, camdriniaeth ac esgeulustod. Rydyn ni’n disgwyl i bob gweithiwr a gwirfoddolwr rannu'r ymrwymiad hwn ac arddel agwedd dim goddefgarwch. Bydd addasrwydd pob darpar weithiwr a gwirfoddolwr yn cael ei asesu yn ystod y broses recriwtio yn unol â'r ymrwymiad hwn. Bydd hyn yn cynnwys cynnal gwiriadau cofnodion troseddol perthnasol yn dibynnu ar gymhwysedd y rôl. (Cymru a Lloegr; gwiriad DBS, yr Alban; Disclosure Scotland PVG, Gogledd Iwerddon; Access NI, Gweriniaeth Iwerddon; Garda Vetting, Rhyngwladol; proses Tystysgrif Amddiffyn Plant Rhyngwladol).

Mae ein staff a'n gwirfoddolwyr wedi bod yn achub bywydau ar y môr heb ragfarn ers 200 mlynedd. Rydyn ni’n parchu ac yn gwerthfawrogi cefndiroedd, sgiliau a safbwyntiau amrywiol yn ein timau, ac rydyn ni’n credu bod hyn yn hanfodol er mwyn ein helpu i ddarparu gwasanaeth achub bywyd o'r radd flaenaf. Rydyn ni’n sefydliad cynhwysol ac yn croesawu ceisiadau gan bawb. Yn ogystal â meddu ar y sgiliau sydd eu hangen ar gyfer y rôl, rydyn ni hefyd yn chwilio am ymgeiswyr sy'n rhannu ein hymrwymiad i wireddu ein gwerthoedd RNLI (gonest, dewr, anhunanol a dibynadwy), a'n helpu i weithio tuag at Ein Gweledigaeth: Achub Pawb.

This post requires a valid driving licence.

Safeguarding

The RNLI is committed to safeguarding; protecting a person’s health, wellbeing, and human rights, enabling them to live free from harm, abuse, and neglect. We expect all employees and volunteers to share this commitment and have a zero-tolerance approach. The suitability of all prospective employees and volunteers will be assessed during the recruitment process in line with this commitment. This will include relevant criminal record checks being carried out dependent on the eligibility of the role. (England & Wales; DBS check, Scotland; Disclosure Scotland PVG, Northern Ireland; Access NI, Republic of Ireland; Garda Vetting; International, International Child Protection Certificate process).

Diversity at the RNLI

Our staff and volunteers have been saving lives at sea without prejudice for 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from everyone. In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependable), and helping us work towards Our Vision: To save Every One.

Make a difference every day with PDSA  

About Us   

Join us to help keep even more people and pets together when times are tough. For over a century, PDSA have provided vital veterinary care for the pets of people in financial hardship.    

We’re now on a journey to expand our reach to support even more people and their beloved pets. To achieve this ambitious goal, we need passionate and driven individuals who are ready to embrace change and help shape a future-focused PDSA. Together, we'll build a stronger organisation to ensure our services help those who need us most for the next hundred years.    

If you're ready to make a real difference and be part of a team that's creating positive change, we want you to join us. Let's build a brighter future for pets and their owners, together.   

About the role

Are you passionate about developing innovative products and propositions that inspire people to take action? Do you enjoy using data and customer insight to shape strategies that deliver meaningful results?

We're looking for a Proposition & Product Manager to join our Marketing, Communications & Fundraising team. In this exciting role, you'll help develop and optimise fundraising and commercial propositions that engage supporters, attract new audiences, and generate sustainable income.

Working collaboratively across marketing, fundraising, philanthropy, retail, data and analytics teams, you'll play a key role in ensuring our products and supporter journeys are relevant, compelling and aligned with our brand.

What you'll be doing:

• Develop and manage fundraising and commercial propositions from concept through to evaluation.
• Use audience insight, market trends and performance data to identify opportunities for growth and innovation.
• Build compelling business cases to support investment in new products and propositions.
• Analyse supporter behaviour and engagement to optimise products and improve the customer journey.
• Work closely with colleagues across marketing, fundraising and philanthropy to prioritise projects and maximise impact.
• Test and refine propositions with target audiences to ensure they are engaging and effective.
• Provide strategic recommendations that support individual giving, legacies, partnerships, philanthropy and commercial initiatives.
• Build strong relationships with internal teams and external partners to identify opportunities and share insight.
• Ensure all propositions align with organisational objectives, brand values and relevant policies.

Please note this role is primarily home based, with occasional travel required to attend meetings other business needs.

About you

We're looking for someone who combines commercial thinking with creativity and a passion for understanding audiences.

You'll ideally have:

• Experience developing fundraising propositions or products within the charity or non-profit sector.
• Strong analytical skills with the ability to turn insight into actionable recommendations.
• Knowledge of marketing principles, audience segmentation and customer journeys.
• Excellent stakeholder management and communication skills.
• The ability to manage multiple projects and influence cross-functional teams.
• Experience of audience engagement strategies would be an advantage.

Rewards, support and benefits    

We’re really passionate about being a great place to work, somewhere people feel proud of what they do, connected to a meaningful purpose, and able to make a genuine difference every day. Our teams are collaborative and supportive, and we encourage everyone to bring their ideas, individuality and passion for pets to work with them.  

As well as a rewarding role and a positive, people-focused culture, we also offer a wide range of benefits, including:  

• Flexible working options to support your work–life balance and individual circumstances.  

• 25 days’ holiday plus Bank Holidays, with option to buy or sell an extra five days. 

• Three paid special days off: Volunteering Day, Celebration Day and Wellbeing Day annually.  

• Generous pension options, with PDSA contributions starting at 5% and rising to 10%.  

• Life assurance providing four times your annual salary for added peace of mind.  

• AXA Health Employee Assistance Programme, with 24/7 wellbeing support   

• Retail, holiday and lifestyle discounts available through our staff Fetch benefits platform.  

• Enhanced maternity, paternity and adoption leave to support you and your family.  

• 10% discount on PDSA Pet Insurance plus access to staff veterinary services.  

PDSA is committed to embedding a culture of diversity and inclusion within our teams that reflect the communities we serve. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. We offer a range of family friendly, inclusive employment policies and opportunities for flexible working arrangements to support team members from different backgrounds.   

If you have any questions or concerns regarding accessibility, please contact us and we will be happy to discuss via email or telephone reasonable adjustments that you may require throughout the recruitment process.   

We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect.   

To support this commitment, our recruitment & selection processes are robust and rigorous. All appointments will be subject to satisfactory references and appropriate background checks.  

The Community Engagement & Support role is about providing greater sustainability and resilience for the Fahr’s Disease community and Fahr Beyond as a charity. The post holder will be building the capacity for Fahr Beyond to provide support for people living with Fahr’s and their families through creating a volunteer network that can provide an ongoing fortnightly support group. Additionally, through working with other organisations, the post holder will develop more support pathways and opportunities for patients; this is envisioned as strategic work within the Parkinson’s and Dementia space.

This post will also play a key role in bridging Fahr Beyond’s work with the community and medical professionals to develop awareness of Fahr’s Disease.  

What will you do in the role?

Volunteer Mobilisation & Management

• Support the development of a volunteer strategy for Fahr Beyond
• Actively manage the establishment of a volunteer network utilising prior expressions of interest, and you will support the onboarding of volunteers
• The main point of contact for volunteers and help resolve matters they may have

Engagement & Communication

• Monitor and respond to incoming correspondence to Fahr Beyond, along with assigning any actions for response to the appropriate volunteer
• Support the trustees and volunteers with managing Fahr Beyond’s social media
• Work with Fahr Beyond volunteers to ensure that Fahr Beyond maintains regular communications with patients, medical professionals, and key partners
• ·Represent Fahr Beyond at sector events and/or meetings, particularly with organisations we are a member of

Project & Event Management

• Support (and if required coordinate) Fahr Beyond’s education and awareness events for Fahr’s Disease, and events connecting multiple stakeholders in the Fahr’s Disease space
• Support volunteers in creating fundraising and community involvement activities (online and potentially in-person) 

Job Title:

Victim Support Casework Team Lead 

Salary:

Actual salary is £27,200 per year (FTE £34,000). 

Contract/Hours:

Permanent. 4 days per week / 0.8 FTE. The normal working week is 30 hours.

Annual Leave:

FTE annual leave entitlement is 23 days pro rata plus public and bank holidays. 

Location:

NUM delivers its services UK-wide through a combination of digital resources, remote services and in-person hubs. Staff work on a hybrid basis, with the balance of home and location-based working depending on business needs. This role is primarily remote, with occasional travel possible for meetings, events, and outreach. If you are based in one of our hubs, Glasgow, Manchester or London then this is desirable.

About NUM:

National Ugly Mugs (NUM) is a UK-wide charity which delivers a holistic safety, wellbeing and economic support model for sex workers, combining digital harm prevention, specialist casework, mental health support and pathways to economic stability. Activities are delivered UK-wide via a digital platform, remote services, and in-person hubs. We run a wellbeing drop-in service in Glasgow and other in-person services and events in Manchester and London. We have developed Vocational Support Services for those exploring careers both in and outside of sex industries and we run a Racial Justice project and Youth Justice project that makes visible the lived experiences of harm among racialised and young (18-25) sex workers towards systems change. 

NUM values those with lived experience in sex industries and work with them to shape services and responses, conduct research, develop education packages, and participate in policy advocacy to change the conditions that lead to survival sex work, gain rights and recognition, and improve the safety of UK-based sex workers. 

Background and Responsibilities:

The casework team is at the heart of NUM. We provide vital support from assistance through the criminal justice journey to essential emergency financial support. We are looking for a Casework Team Lead to lead our casework team. If you are driven, have a keen eye for detail, can effectively motivate others in a demanding and emotive area of work with the ability to support people in an empathetic and trauma informed way then this could be the role for you. 

This role will specifically focus on the day-to-day running of the casework team alongside carrying your own caseload. The work involves utilising and monitoring our digital platform and CMS maintaining and monitoring the documentation of cases and coordinating responses to ensure sex workers received the high standard of support they deserve, to prevent and recover from violence as well as seek justice and recourse. The Victim Support Casework Team Lead is responsible for maintaining high standards for all digital, individualised and in-person support provided by the casework team. All responsibilities can be grouped under five umbrella categories. The successful candidate will evidence suitability for the role based on the strength areas below:

1) Management: Manage the operations and administration associated with victim and vocational support casework. 

2) Leadership: Lead and motivate the team of national case workers towards service excellence. The best leaders can also be led. The successful candidate will value the lived and learned experiences on the casework team and ensure that everyone works to their strengths and strives for the best outcomes for sex workers. 

3) High Standards: Support good performance and quality outcomes for sex workers.

4) Creative and Innovative: Ability to strategise and problem-solve. Sex workers experience forms of violence before and after accessing support. At NUM, our principle of 'Sex Workers First' means that we work with them to achieve the outcomes that they desire. Sex workers are in control of their healing and recovery, and it will be the successful candidate's job to ensure that lives are improved as a result of contact with NUM. 

5) Well-being Focused: Provide care for the health, safety and welfare of the case work team and the sex workers we serve. 

Day-to-day tasks include but are not limited to the following.

• Managing your own caseload, providing individualised support to sex workers alongside your leadership role ensuring that sex workers are put at the forefront of all services offered. Maintaining our high standard of support.

• Continued monitoring and development of the NUM platform backend functions to find efficiencies and boost productivity. Develop and update Standard Operating Procedures (SOPs) based on new policies and service priorities, new platforms/ procedures, and new innovations or services. 

• Problem-solving to ensure the smooth and efficient operations of the casework team eg, managing resource and rota’s including leave and absences, delegation of task where appropriate to the casework team.

• Audit overview and quarterly reporting to Operations Manager with responsibility for data management and the production of case studies. 

• External communications with practitioners to ensure best practice of utilising NUM service, promoting NUM membership where possible and attending external meetings as a NUM representative where required. 

• Host or contribute to the ongoing meetings of the National ISVA/SWISVA forum and continue to foster useful and productive spaces for SWISVAs (specialist sex work ISVA’s) throughout the UK to share experiences, insights towards delivering quality support services to sex workers with maintaining high service standards and prioritising self-care. 

• Deliver weekly operations meetings, keep them short and concise to discuss operational updates NUM wide/internal. Analyse statistics and case work trends and discuss any issues or take aways with the Operations Manager to inform Casework Team strategy.

• Communicate and collaborate with other work streams and projects at NUM. Contribute to organisational priorities and support initiatives that strengthen National Ugly Mugs’ overall impact. 

• Lead 1-2-1 check-ins and appraisals with staff, acknowledging individual and team success in appropriate ways, motivating the team and resolving conflict and managing team dynamics (with support where needed).

• Onboard and train new members of the casework team.

PERSON SPECIFICATION

Essential Skills and Experience

• Demonstrable casework skills, with experience in delivering advice, information, emotional and practical support and advocacy in partnership with health, wellbeing and criminal justice outcomes for individuals who may have experienced traumatic events.

• Experience managing a team, providing line management support, and managing rotas and team resources.

• An understanding of coordination responsibilities and the requirements of middle management in a fast-paced and ever-changing environment.

• Qualified ISVA or relevant casework support experience.

• Strong interpersonal skills and an ability to work with multiple partners on complex cases.

• Excellent administrative and organisation skills, able to manage both your own and other people’s workloads effectively.

• An understanding of Equal Opportunities, the diversity of sex workers and the impact of criminalisation, stigma, and marginalisation on sex workers and a team comprising those with lived experience.

• Effective communication skills and the ability to deliver training, guidance, advice and support to a diverse range of stakeholders to promote best practice in relation to supporting sex workers when they’re victims of crime.

• Experience of using online communication tools, CMS (Oasis), google workspace, MS suite, slack and other digital platforms to maximise efficiency and productivity of your own casework and that of the casework team. 

• Experience of dealing with internal and external complaints and having difficult conversations.

• Strong empathic and active listening skills.

• Willingness to undertake continued professional development. 

Desirable:

• Experience of the sex work community.

• Experience completing detailed reports on workstream productivity, both statistically and in written form.

• The ability to understand local, regional and national policy and evidence-based research in relation to community safety, health and social inclusion.

• Ability in languages other than English is beneficial but not required. 

If you are passionate about NUM’s mission to ‘end all forms of violence against sex workers’ we would love for you to hear from you!

HOW TO APPLY:

Applications close on 13th August 2026 at 11:30pm BST. We encourage applicants to apply before the deadline as interviews may be held on a rolling basis. You can apply via Charity Jobs or by emailing admin[at]nationaluglymugs[dot]org with your name and ‘Victim Support Casework Team Lead’ in the subject line. 

Please include a CV (max 3 pages) and a cover letter (max 2 pages) describing your suitability for the role. The cover letter should address the points in the ‘Personal Specification’ section of this posting. 

NUM is a diverse team committed to inclusion and equal opportunities in the workplace, and we actively encourage applicants of all different ages, genders, social and economic backgrounds, ethnicities, religions and sexual orientations, and from people with disabilities. If you have any access requirements related to applying, please contact admin[at]nationaluglymugs[dot]org.

We understand that everyone’s experience is different and encourage applications from those who may not meet all of the person specifications. If you’re passionate about equality, economic empowerment, and ending violence against sex workers, we want to hear from you.

Interviews are planned to take place remotely on week starting August 17th. We will let you know by August 18th if you have been selected for an interview. Please note that due to the high number of applications expected for this role if you do not hear back from NUM by the August 18th unfortunately your application has not been successful. We are not able to provide feedback on your application at the application stage.

Lord’s Taverners

The Lord’s Taverners exists to positively impact the lives of young people facing the challenges of inequality. Through inclusive and transformative cricket programmes, we empower young people with disabilities and from disadvantaged communities across the UK and beyond.

We are now seeking an energetic team player to join our programmes team to deliver on set outcomes for our disability programmes with a focus on SEND School reach and impact.

This role is a fixed term contract to September 30th 2028 to help us make cricket the most inclusive team sport.

The Role

You will join an established programmes team driving sustainable change in the sport for development sector. You will use our values to include, inspire and empower to increase the opportunities for children and young people with disabilities. This role has a national remit alongside geographical focus areas which will enable a place-based project approach to delivery at the same time as supporting the development of a programme.

About You

You will be an organised, proactive and people‑focused individual who enjoys supporting events, working with volunteers and delivering great experiences. You’ll bring strong communication skills, confidence managing logistics and information, and a positive, can‑do approach to working as part of a busy team.

You will bring:

• Efficient communication skills, needed for engaging development officers, young people, schools, coaches, parents, volunteers and partners. 
• Ability to collaborate and build partnerships, essential for working with major stakeholders, network partners, SEND education settings, communities, coaches and internal teams. 
• Strong organisational and planning skills, critical for managing delivery partner performance and meeting deadlines. 
• Reliable teamwork and interpersonal skills, the role is highly collaborative across Programmes, Volunteers, Fundraising and external partners. 
• Ability to work independently and use initiative, essential for delivering objectives, supporting development officers, and managing relationships across a region.

At Lord’s Taverners, sport is a means to an end. We are looking for people who share our belief in sport’s power to change lives, and who are motivated by impact, inclusion and opportunity for young people. 

Above all, you will be motivated by our mission and aligned with our values: We Include, We Inspire, We Empower. 

Safeguarding 

Our organisation is committed to safeguarding and promoting the welfare of children and young people, and we expect all staff and volunteers to share this commitment. 

This role requires an enhanced DBS check and is exempt from the Rehabilitation of Offenders Act 1974. In line with statutory guidance, applicants do not need to disclose youth cautions or any protected convictions or cautions. 

As part of our safer recruitment practices, an online search will be carried out on all shortlisted candidates. 

Benefits 

• 25 days annual leave + Bank Holidays 
• Five additional days between Christmas and New Year 
• 6% pension contribution 
• Group income protection
• Critical illness cover 
• Life assurance 
• Health Cash Plan 
• Enhanced maternity and paternity pay 
• Employee Assistance Programme 
• Two volunteering days 
• Birthday day off 
• Season ticket loan 
• Flexible working 
• Wellbeing plan 

Application Instructions

Please read the application instructions carefully and completely.

Please submit your CV, and a written response (maximum 350 words) to the following question:

“Please describe a time when you have worked with stakeholders/partners to increase opportunities for young people. Briefly outline how you built and managed a partnership successfully with any challenges you faced and how you overcame them.”

We will not accept applications that do not complete this task, or applications that upload a cover note in place of the required written response.

Please upload your written response where the application form asks for a cover note.

Key Dates

Applications open: 16th July
Application deadline: Midnight 30th July

Please note we may close the vacancy early if we receive exceptional applications. Should this occur, all applicants will be notified.

Interviews scheduled:

First Round: 5th / 6th Aug (virtual)

Second Round: 13th Aug (face to face in London, Victoria)

Interview Process

First Stage (Online)

The first stage will take place virtually using Teams. Candidates will be asked to speak about themselves, their experience and will be interviewed using a discussion-based technique without competency-based questions.

Second Stage (Face to Face)

Shortlisted candidates who progress to second stage will be invited to a 60-minute interview, comprising:

• 45 minutes of competency-based questions
• 15 minutes for further conversation about the role

Interview questions will be shared with shortlisted candidates in advance to support preparation.

Accessibility

We want every candidate to feel comfortable and able to perform at their best. If you require any adjustments or support to take part in the interview process, please let us know and we will be happy to accommodate.

Social Media Officer at Freedom for Animals

Salary: £5,245.50 per annum
Contract: Part-time (7.5 hours per week), Temporary (12-month contract with the possibility of extension)
Location: Remote, with travel across the UK as required
Closing date: 31st July 2026 (We may appoint before the closing date, so early applications are encouraged)

Job Description

Freedom for Animals is one of the UK's longest-running animal rights organisations. Since 1957, we have been working to end the exploitation of animals through undercover investigations, research, campaigns, political lobbying, education and grassroots activism. Our vision is simple: Freedom for all animals.

We are now seeking an experienced Social Media Officer to help grow our online community, inspire action and strengthen Freedom for Animals' digital presence.

This is an exciting opportunity to play an important role in sharing powerful stories, promoting campaigns and engaging supporters across our social media channels. Working closely with our Co-Directors, Campaigns and Fundraising teams, and Graphic Designer, you will help communicate our work across our key campaign areas, including zoos, aquariums, mobile zoos, circuses, bird of prey centres and the exotic pet trade.

The successful candidate will join a small, dedicated and ambitious team where every member has the opportunity to make a real impact. You will plan and schedule engaging social media content, write compelling copy, help deliver coordinated campaign and fundraising activity, monitor performance and identify opportunities to increase engagement and reach.

We're looking for someone who understands how to use social media to inform, inspire and mobilise audiences. You'll be confident planning content, writing engaging copy, identifying trends and opportunities, and ensuring our social media channels reflect Freedom for Animals' voice, values and mission.

You will have experience managing social media accounts, excellent copywriting and communication skills, and the ability to work independently while collaborating effectively with colleagues. A strong understanding of social media platforms, analytics and audience engagement is essential, together with a genuine commitment to animal rights.

This is an excellent opportunity for an experienced social media professional looking to use their skills to create meaningful change for animals. Your work will help expose cruelty, inspire action, grow our movement and support campaigns that challenge the exploitation of animals across the UK.

To apply, please submit your CV together with a covering letter explaining how your skills, knowledge and experience meet the requirements of the role and person specification.

Freedom for Animals is committed to being an equal opportunities employer and to creating a diverse, equitable and inclusive workplace. We welcome applications from people of all backgrounds and communities.

The successful candidate will be expected to share Freedom for Animals' vision, values and commitment to ending the exploitation of animals.

Location: South – Greater London / South East

Home working, with travel to the London office up to once a month and within England as required

Help shape high-quality gambling treatment services at a time of growth and change.

This is an exciting opportunity to lead high-quality gambling treatment services across GamCare’s South region, covering Greater London and the South East.

As Treatment Service Manager, you will provide strategic and operational leadership across a defined service footprint, ensuring services are safe, effective, well governed and focused on improving outcomes for people affected by gambling harms.

You will lead Team Leaders and multidisciplinary teams to deliver clear and consistent treatment pathways, from assessment and allocation through to intervention and aftercare. You will also oversee performance, safeguarding, quality, budgets and contractual outcomes, using data, feedback and lived experience to drive continuous improvement.

A key part of the role will be building strong relationships with commissioners, funders, NHS services, local authorities, VCSE partners and other stakeholders. You will help strengthen referral pathways, improve service integration and build confidence in gambling treatment services across a complex and changing external environment.

About you

We are looking for an experienced service leader with a strong background in health, social care, VCSE, addiction, mental health, substance misuse or another relevant complex needs environment. You will have experience managing multidisciplinary teams, delivering against performance and quality standards, and working within commissioned or partnership-based services.

You will be a confident people manager, able to support and develop Team Leaders while maintaining safe, effective and well-led services. You will bring a sound understanding of safeguarding, governance and risk, along with the ability to use data and insight to inform decisions and improve delivery.

Just as importantly, you will be an excellent communicator and relationship-builder, able to influence across systems and work collaboratively with internal and external partners. Experience of gambling harms is welcome but not essential; what matters most is your ability to lead services, build trust and help shape support that makes a real difference.

Working at GamCare

Founded in 1997, GamCare is one of the leading providers of information, advice and support for anyone affected by gambling harms. We operate the National Gambling Helpline, provide treatment for anyone who is harmed by gambling, create awareness about safer gambling and treatment, and encourage an effective approach to safer gambling within the gambling industry.

Staff Benefits we can offer you:

• 33 days basic annual leave entitlement per annum (pro-rated for part-time colleagues) including bank holidays which increases with service.
• A generous Pension Scheme - we contribute 6% and you contribute 2%.
• Discretionary company sick pay from day one of service.
• Employee Assistance Programme – 24-hour support

Closing date for applications: Wednesday 22nd July 2026 at 23:59.

Interviews will be up to a 2-part process, held in person, from the 27th of July 2026 - details to be confirmed with candidates. 

GamCare is committed to offering the best support to people affected by gambling harms, as such we welcome applications from candidates with lived experience. 

GamCare is an equal opportunities employer and doesn’t discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability. We are only able to facilitate visa sponsorship in very limited circumstances, so candidates outside of the UK or who don’t have the right to work in the UK need not apply. 

Please Note: To support internal development, applications will initially be considered from internal candidates. We may therefore close this vacancy early or prioritise internal applicants where suitable candidates are identified

About the role

This is an exciting opportunity to develop and strengthen SSAFA’s Community Volunteering Service, supporting serving personnel and their families.

You will oversee the full lifecycle of community volunteers, from recruitment and development through to supervision, ensuring a high-quality and impactful service.

You will work closely with the Serving Community Service Manager and wider SSAFA teams to deliver a sustainable service. This includes building effective referral pathways, strengthening partnerships across the Armed Forces community, and promoting SSAFA’s support through engagement activities and events.

A crucial element of the role is identifying and securing funding opportunities. Working in partnership with the Grants and Statutory Income team, you will contribute to funding applications and support the long-term sustainability of community volunteering initiative

About the team

You’ll be part of a small, friendly and supportive team, working together to deliver SSAFA’s vital support to the serving community through our Serving Community Support Team.

In this collaborative role, you’ll work closely with colleagues across SSAFA, as well as external partners and stakeholders, to raise awareness of the unique needs and challenges faced by the serving community—and how our services can make a real difference.

About you

You will have experience managing volunteers, ideally across dispersed locations, and a strong understanding of community service delivery.

You will be highly organised, with excellent attention to detail, and confident in analysing data and producing clear reports. Strong communication and relationship-building skills are essential, along with the ability to work independently and manage competing priorities.

You will also have a good understanding of safeguarding responsibilities, data protection requirements, and the importance of maintaining compliance across training and vetting processes.

A clear understanding of the Armed Forces community and the unique challenges faced by serving personnel and their families is essential.

About SSAFA 

SSAFA, the Armed Forces charity, is a trusted source of support for the Armed Forces community in their time of need. In 2024, our dedicated teams of volunteers and employees supported more than 54,000 people through a wide range of services. This includes veterans, serving personnel (regulars and reserves), and their families, wherever and whenever they need us.

SSAFA understands that behind every uniform is a person. We are here for that person and their family, offering practical, emotional, and financial support tailored to their unique circumstances.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business. 

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

Location: Home working, with travel to the London office up to once a month and within England as required by the service

This is an exciting opportunity to lead GamCare’s Probation Innovation Strand – a specialist treatment pathway designed to improve access, engagement and outcomes for people under Probation supervision.

As Probation Pathway Manager, you will shape and oversee a pathway that connects gambling treatment with probation, criminal justice and community support. You will lead delivery, strengthen referral routes, support specialist practitioners and work with partners to make sure people can access safe, trauma-informed support across custody and community settings.

You will play a key role in building trusted relationships with Probation, HMPPS and wider justice partners, using data, insight and lived experience to improve the pathway, evidence impact and remove barriers to engagement. This is a hands-on leadership role with real scope to influence practice, improve systems and support better outcomes for people affected by gambling harms.

About you

You will be an experienced service leader with a background in health, social care, VCSE, criminal justice, addiction, mental health or another complex service environment.

You will bring strong people management skills, confidence overseeing service delivery, and the ability to manage risk, performance and quality in a multi-agency setting. You will be a natural relationship-builder, able to influence partners, build trust and turn ideas into practical improvements.

Experience of probation, criminal justice, resettlement, trauma-informed services, pathway development or service mobilisation would be particularly welcome. Above all, you will be motivated by the chance to shape a new pathway that helps people access the right support at a critical point in their lives. 

Working at GamCare

Founded in 1997, GamCare is one of the leading providers of information, advice and support for anyone affected by gambling harms. We operate the National Gambling Helpline, provide treatment for anyone who is harmed by gambling, create awareness about safer gambling and treatment, and encourage an effective approach to safer gambling within the gambling industry.

Staff Benefits we can offer you:

• 33 days basic annual leave entitlement per annum (pro-rated for part-time colleagues) including bank holidays which increases with service.
• A generous Pension Scheme - we contribute 6% and you contribute 2%.
• Discretionary company sick pay from day one of service.
• Employee Assistance Programme – 24-hour support

Closing date for applications: Wednesday 22nd July 2026 at 23:59. 

Interviews will be up to a 2-part process, held in person, from the 27th of July 2026 - details to be confirmed with candidates. 

GamCare is committed to offering the best support to people affected by gambling harms, as such we welcome applications from candidates with lived experience. 

GamCare is an equal opportunities employer and doesn’t discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability. We are only able to facilitate visa sponsorship in very limited circumstances, so candidates outside of the UK or who don’t have the right to work in the UK need not apply.

Please note: To support internal development, applications will initially be considered from internal candidates. We may therefore close this vacancy early or prioritise internal applicants where suitable candidates are identified

We are looking for a Community Support Coordinator for Kent, who will lead and develop a team of Volunteers, helping to deliver safe, inclusive and person-centred support.

You will work closely with health and social care professionals, MDT’s, local partners and volunteers to connect people affected by MND with the information, services and support they need.

At the Motor Neurone Disease Association, we work to improve care, support and quality of life for people affected by MND. As a Community Support Coordinator, you will play a key role in ensuring our support reaches people when they need it most.

Key Responsibilities

• Lead, recruit, develop and support a team of Community Support Volunteers.
• Respond to enquiries and referrals, providing information and connecting people with appropriate support.
• Build effective relationships with health and social care professionals, hospices and local partners.
• Support volunteer groups and branches to understand and respond to local needs.
• Facilitate collaboration between volunteers, staff and external stakeholders.
• Promote safe and inclusive services, ensuring compliance with safeguarding and organisational policies.
• Work with regional colleagues to support awareness, fundraising and campaigning activities.
• Monitor activity, maintain accurate records and contribute to service development.
• Identify gaps in local support and contribute to improvements in services.
• Encourage effective communication and engagement across the volunteer network

About You

• Experience leading, managing or coordinating volunteers or volunteer-led services.
• Understanding of care and support services within the statutory, voluntary or private sectors.
• Knowledge of safeguarding, risk management and supporting people at risk of harm.
• Strong communication, relationship-building and presentation skills.
• Full driving licence and willingness to travel within the region
• Experience supporting people and assessing needs using a person-centred approach.
• Ability to build partnerships and influence a wide range of stakeholders.
• Commitment to equity, diversity and inclusion.
• Strong organisational skills and the ability to prioritise and make decisions independently.
• Good IT skills and confidence using a range of digital systems.

This is a home-based role with frequent travel across Kent

Further information about MND Association and full job description is available in the attached Candidate Pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

What We Offer

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
• 24/7 GP access via phone and video
• Life assurance and confidential counselling helplines
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
• Access to Benefit Hub for discounts on everyday shopping
• Enhanced pension scheme
• Opportunities for training and personal development

About Us

Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters.

The National Youth Agency is looking for a Communications and Media Manager.

Communications and Media Manager
Contract: Permanent
Hours: Full-time - 37 hours per week
Salary: £37,080 - £41,200 per annum, dependent on experience and qualifications
Location: Home-based in England with occasional travel for meetings, workshops, and team activities. Head Office is in Leicester.

What we do

As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.

We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work.

About the Role

The Communications and Media Manager will lead clear, effective and impactful communications that raise NYA's profile, strengthen its reputation and support organisational priorities. The postholder will develop compelling messages, manage proactive and responsive media activity, and translate complex policy, research and practice into accessible communications, supporting campaigns, launches and stakeholder engagement including Youth Work Week and youth voice activity.

Key Responsibilities

As our Communications & Media Manager, you will:

• Plan and deliver communications activity around launches, research reports, policy activity, events and wider external moments, ensuring plans are fully scoped and uploaded to the NYA's project management system with impact measured using appropriate metrics across digital, social and traditional media.
• Lead the delivery of an ambitious and creative media strategy, identifying opportunities, building relationships with journalists and commentators and identifying thought leadership opportunities.
• Work with senior leaders, spokespeople and subject experts to develop clear, accurate and consistent messaging on key issues, announcements and organisational priorities.
• Work with charity and corporate partners to maximise opportunities to demonstrate the impact of their support.
• Maintain strong stakeholder communications, including building and maintaining contact databases, distribution lists and audience segmentation.
• Provide communications advice and support to colleagues across the organisation, helping them communicate complex work clearly and confidently.
• Manage, support and develop direct reports, providing day-to-day guidance, feedback and oversight.

Why Work for NYA?

• NYA operates as a people-focused organisation, prioritising the well-being and needs of its employees.
• NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
• A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.
• NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.
• We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via Spectrum.life with unlimited specialist support available to all NYA employees.

Closing date: 23:59 Monday 3rd August 2026
Please be aware that we will close this vacancy early once we receive a sufficient number of suitable applications.
We therefore strongly encourage you to submit your application as soon as possible and not to wait until the closing date.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

The National Youth Agency is an equal opportunities employer.

At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.

We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.

No agencies please.