Supporter engagement officer jobs in bermondsey, greater london

JOB TITLE: Senior Volunteer Engagement Officer

DEPARTMENT: Foundation

LOCATION: Stamford Bridge

CONTRACT: Permanent

Chelsea Foundation: Founded in 2010, the Chelsea Foundation builds on over 120 years of Chelsea FC’s commitment to making a positive impact. We harness the passion, energy, resources and excellence of Chelsea FC to create opportunities across wellbeing, community, and futures. Driven by a mission to inspire change, we’re dedicated to empowering individuals and strengthening the communities around us to make a difference.

Job Function: To support the development and management of a high-impact volunteering programme at the Foundation

Closing date: 12th December

We encourage you to apply as soon as possible. In the event that we receive a large number of applications, the position may be filled before the listed closing date. To avoid missing out, please submit your application at your earliest convenience.

You’ll be: (Responsibilities):

• Designing implementing and evaluating a best-in-class staff volunteering programme which strengthens the Foundation and Club’s community impact.
• Acting as the main point of contact for the volunteer network (comprising Chelsea FC staff, Foundation staff and other stakeholders such as corporate partners and supporters).
• Working collaboratively across the Foundation’s Programmes, Fundraising and Club HR teams to identify volunteer needs and design appropriate roles and responsibilities.
•  Overseeing the engagement and training of volunteers, particularly those of our corporate partners, ensuring consistently positive experiences.
• Leading on coordinating, administering and facilitating smooth delivery of volunteering activities and engagements.
• Working with the Impact and Evaluation team to capture outcomes, analyse feedback and consistently improve the volunteering offer.
• Producing regular reports on volunteer engagement and impact for internal and external stakeholders.
• Ensuring all volunteering activity complies with health, safety, safeguarding and legal standards
• Maintaining accurate volunteer records and ensuring compliance with Data Protection requirements.
• Championing a culture of volunteering across the Club and Foundation, celebrating contributions, showcasing impact, and ensuring volunteers feel valued and motivated. 
• Providing additional support to the Fundraising team as and when required.
• Successful delivery of a high-quality volunteering programme that meets Foundation and Club objectives.
• Positive feedback from volunteers, partners and staff, with evidence of impact shared.
• Managing multiple work streams and requests, demonstrating good judgement to prioritise these.

You’ll have: (Experience)

 Experience:

• Experience in managing or coordinating volunteers, preferably within a charity, community or sport setting.
• A strong track record in successful project management and programme delivery.
• Experience building and managing relationships with diverse stakeholders, ideally including charity and corporate partners.
• Experience in effective administration and management of competing priorities.
• Strong organisational and administration skills, with excellent attention to detail.
• Excellent communication skills, able to engage and inspire a wide range of audiences.
• Ability to work independently and take initiative, which contributing as part of a team.
• Strong project management skills, able to manage multiple priorities, tasks, correspondence and deadlines.
• Professional, discrete and able to handle confidential information appropriately.
• Strong attention to detail with a high level of written and IT literacy (MS Office).

In return: (Benefits)

• 25 days annual leave (+ Bank Holidays) After three years’ service, AL days increase to 28.
• Pension Contribution (5%)
• Life Assurance (4 x base salary)
• Private healthcare through Vitality
• C2W (Cycle to Work scheme)
• Chelsea Ticket Membership Program – enables employees to purchase tickets for home games 49 days prior to the match
• Free staff lunches at Stamford Bridge (Mon-Fri)
• Discount on club and club-affiliated products (Megastore, Nike 25% discount, Stadium Tours, onsite bar/restaurant etc)
• Employee Assistance Program, Mental Health first aiders and a strong well-being community

Our commitment to Equality, Diversity and Inclusion:

At Chelsea we recognise that the diversity of our people is one of our greatest strengths and we are taking positive action to ensure our existing colleagues and job applicants can fully be themselves and bring their own unique experiences and perspectives to Chelsea FC. This means giving full and fair consideration to all applicants regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.

If you need reasonable adjustments made to the recruitment process, please reach out to your recruiter, who will be able to advise and support you. 

Chelsea FC is fully committed to ensuring the safety and well-being of all children, young people and adults at risk (vulnerable groups). We therefore require all successful applicants to complete a DBS Check prior to starting employment. Depending on the role, successful applicants may also be required to undergo other child protection screening where appropriate.

We are seeking a Community Development Officer to lead a major in-progress project improving recognition, support, and care for people with smell and taste disorders at a local level across England. 

This three-year, volunteer-led programme, funded by The National Lottery Community Fund has achieved significant success in its first eighteen months. We are now recruiting a new postholder to take this strong foundation forward through the next phase of delivery. 

Over the past eighteen months, we have recruited and established a thriving network of volunteers and local groups across England. This momentum is expected to continue. The Community Development Officer will work closely with existing volunteers and groups, primarily remotely, while also attending in-person events and meetings in different parts of England as needed. 

The postholder will lead the ongoing recruitment, training, and support of volunteer groups, working with them to identify opportunities for local outreach and engagement. Together, you will ensure that more people affected by smell and taste disorders access the information, support, and recognition they need, while continuing to raise awareness of these often-unrecognised sensory impairments. 

Our volunteer groups bring together people with lived experience alongside experts from the food, beverage and fragrance sectors, and other relevant fields. 

We are looking for a motivated, forward-thinking individual with experience in leading and inspiring others. You will bring energy, creativity, and excellent communication skills to drive the project forward and help build an innovative, sustainable programme of volunteer-led activity, supporting our volunteers to influence change within their communities. 

You will empower volunteers to play an active role in transforming public understanding of how essential smell and taste are to our lives, whether they are running peer support groups, organising local events, delivering talks in community settings, or representing the charity at information days. 

You will join a small, friendly and ambitious team committed to your professional development as the charity continues to grow. 

If you are passionate about making a difference, enjoy working with people, and want to contribute to a pioneering and collaborative organisation that values and empowers its community, we would love to hear from you. We are committed to equality, diversity and inclusion, and welcome applications from people of all backgrounds and experiences. 

Here at the Leadership Skills Foundation we aim to provide the best support for all centres looking to start their journey with us through delivering our recognised leadership qualifications, awards and programmes. Over the past 40+ years we have supported millions of young people to develop essential leadership skills through achieving our courses.

Over 2,500 organisations (centres) across the education and community sectors are already on their leadership journey with us. With an aim of reaching over 200,000 young people per year through our leadership offer by 2028, this role will be integral to ensuring a centre’s journey with the Leadership Skills Foundation is an effortless one.

Having recently settled into our new identity and expanding the portfolio of programmes we have on offer, this role will work closely with our Business Development team, Admin team and Quality Assurance team to ensure that our existing delivery centres are sufficiently supported to forge a sustainable leadership pathway.

We’re looking for someone to adopt a consistent relationship management process to support all staff at existing delivery centres and to on-board new centres. Organisation and efficiency, along with a clear communication style and an ability to effectively manage data are essential skills for this role. This role necessitates that the successful candidate be creative with their ideas to enable the successful relationship management of our centres, while also effectively handling phone calls, emails and queries via an online live chat function.

Role Purpose:

1. Provide appropriate support to centres when they contact the Leadership Skills Foundation.
2. Establish consistent and robust engagement and relationship management practices including logging touch points and interpreting data with a variety of our customers.
3. Respond to centre enquiries, help resolve technical issues and potential issues to delivery.

Key Responsibilities:

• Provide personalised support via effective relationship management strategies to support customers with any queries and issues across the customer journey in line with the Customer Experience Strategy.
• Proactively seek opportunities to create and maintain strong working relationships with centres that seek support from the organisation via central communication channels (phone, emails and live chat).
• Provide proactive and customised centre outreach that constantly seeks to elevate the experience of existing centres including recording accurate and timely customer intelligence.
• Resolve programme/service issues, troubleshoot challenges and support centres that are having difficulty accessing resources, registering their course(s) and/or learners.
• Support centres as they work through various policies and procedures. For example, the maintain and withdrawal procedures.
• Support Business Development strategies to meet agreed objectives and budgets.
• Utilise insight and reporting systems (various) to provide analysis and updates in relation to learner registrations and other centre insight metrics.
• Ensure sales planning, pipeline and forecasting exercises are completed on a regular basis, including annual budgeting to maximise learner and programme registration opportunities.
• Any other centre-facing tasks that need completing at various times of the year.
• To carry out any other duties as requested to support the work of the Leadership Skills Foundation commensurate with the grade and level of responsibility of the post, for which the post holder has the necessary experience and/or training.

Skills & Experience:

Essential

• Experience in a customer facing role with an emphasis on customer services
• Experience of working on own initiative and being a self-starter
• An understanding of the principles and importance of data capture to support decision making
• Strong interpersonal and communication skills, as well as confidence to express your ideas
• Creative thinking and solutions focused when addressing challenges
• Ability to present information concisely using Microsoft Office programmes
• Experience of using databases and managing data
• Ability to prioritise own workload
• Able to multi-task, work calmly under pressure and meet deadlines
• A passion for helping every young person to realise their potential through leadership skill development and volunteering

Desirable

• Experience of working in a remote or home working environment
• Analytical thinking and evaluation skills
• Experience of using or creating Power BI reports
• Knowledge of Leadership Skills Foundation qualifications and awards

Join our Stories Team and help amplify the voices of patients and fundraisers, showcasing the impact of The Royal Marsden Cancer Charity. Collaborate across departments to deliver inspiring campaigns and case studies that raise awareness and drive action. Be part of a rewarding career where your work supports The Royal Marsden to save the lives of people affected by cancer, everywhere.

What You’ll Be Doing

• Collaborating across the Charity and the hospital to identify opportunities where patient and supporter stories can amplify fundraising and awareness.
• Interviewing patients, families, and supporters to create powerful stories for fundraising materials, campaigns, and digital platforms.
• Building and stewarding relationships with case studies, ensuring diversity, representation, and sensitive management across all communications.
• Reviewing and shaping case study briefs to ensure clear objectives and agreed criteria are met.
• Maintaining and auditing the case study database to keep an up‑to‑date, ethically managed bank of stories and images.
• Working with colleagues in the PR, fundraising, marketing and digital teams to showcase stories across channels, support events, and maximise the Charity’s impact.

 What We’re Looking For

• A natural storyteller with strong copywriting, interviewing, and editing skills, able to craft powerful patient and supporter stories across digital, print and campaign channels. 

• A relationship builder with excellent interpersonal skills, empathy and resilience, who can connect sensitively with case studies while maintaining professional boundaries. 

• A creative communicator who can interpret briefs, tailor content for diverse audiences and showcase stories that drive engagement, fundraising and brand awareness. 

• A collaborative team player who thrives on working with colleagues across fundraising, marketing and PR and communications, building strong relationships and sharing ideas to create impactful stories together. 

Why Join Us?

We’re a values-driven charity committed to saving the lives of people with cancer everywhere by funding life-saving research and world-leading treatment and care at The Royal Marsden. You’ll be part of a collaborative team that’s ambitious, kind, and purposeful – with the flexibility to work in a way that suits you.

 What we offer:

• Hybrid working between home and Chelsea with occasional travel to Sutton.
• Flexible working around our core hours of 10am to 4pm
• 27 days annual leave rising with length of service
• Up to 6% employer contributions subject to matched contribution from you (increasing with length of service)
• Training, support and development opportunities
• Access to the blue light discount scheme and other discounts opportunities
• Access to subsidised staff restaurants, on-site yoga and wellbeing classes, staff choir and much more
• Range of wellbeing initiatives including access to an employee assistance programme designed to save money and improve your physical, financial and mental health and wellbeing, access to free online GP appointments and free eye tests and contribution towards any glasses required for work purposes

Inclusion Matters

We are committed to building a diverse and inclusive workforce that reflects the communities we serve. We welcome applications from all backgrounds and walks of life. If this sounds like the opportunity for you, we’d love to hear from you.

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications is received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.

Role Title: Supporter Contact Officer
Salary: £36,562-£37,602 
Location: London-Hybrid
Tenure: Full Time, 6 months Fixed-Term 

ActionAid UK is a member of the ActionAid Federation, an international charity that works with women and girls living in poverty. We work with our partners and dedicated staff in 43 countries to end violence and fight poverty so that all women, everywhere, can create the future they want

Are you a keen advocate of women and girls’ rights in emergencies? 

Do you have proven experience of developing and implementing successful influencing strategies?

Could you make a real impact by supporting our efforts to promote social justice and fight poverty?

Then we'd love to hear from you!

ActionAid UK is looking for a Supporter Contact Officer to join our Supporter Operations and Fundraising Compliance team. This role sits at the heart of our supporter experience, ensuring that anyone who contacts ActionAid, whether by phone, email, or social media receives a warm, informed and timely response. You will be the first point of contact for supporters and potential supporters, helping them feel valued and confident in their relationship with ActionAid.

Working closely with colleagues across Fundraising, Public Engagement, Data Protection, and our Overseas Child Sponsorship teams, you’ll manage enquiries, process donations, resolve issues, and contribute to a positive supporter journey. The role involves maintaining accurate CRM records, adhering to data protection principles, and ensuring that all communications reflect our Every Supporter Matters ethos. You will also support wider organisational activity such as emergency appeals, supporter retention, and keeping-in-touch calls.

As part of the Supporter Contact team, you will represent ActionAid in internal meetings, contribute to induction of new staff, and uphold our mission, values and feminist principles in your daily work. The role requires strong communication skills, the ability to handle enquiries across multiple digital channels, and confidence working in a fast-paced environment. Previous experience in customer service and familiarity with relationship-management databases are essential, along with solid IT literacy and an ability to explain information clearly and simply. Charity sector or supporter care experience is beneficial but not required.

We are looking for someone who is comfortable managing their workload independently while also contributing positively to team culture. You should be open to learning, adaptable to changing priorities, and confident in engaging with supporters in a way that reflects ActionAid’s commitment to safeguarding, inclusion and anti-racist practice.

If you are motivated by helping people, committed to high-quality supporter care, and keen to contribute to ActionAid’s work supporting women and girls worldwide, we would welcome your application.

Interviews likely to be held W/C 15 December 2025

Additional information

Diversity, equality, inclusion and belonging:

Diversity, inclusion and belonging are key to our organisational culture. We are on a journey to become not only an anti-racist organisation but one that proudly celebrates the diversity of all applicants and employees. We look forward to you bringing your full self to work, proudly sharing your unique perspective and helping us to shape our combined future. We especially welcome applications from those from under-represented/marginalised communities.

AAUK is a Disability Confident Committed organisation and as such any candidate that declares a disability will be shortlisted for interview if they meet the essential criteria for the role.

Referencing and safeguarding:

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include Misconduct Disclosure Scheme, safeguarding, criminal records and terrorism finance checks. By submitting an application the job applicant confirms their understanding of these recruitment procedures. 

ActionAid UK is committed to preventing any form of sexual harassment, exploitation, and abuse (including child abuse and adult at-risk abuse) and responding robustly when these harms take place. We expect all ActionAid UK staff and ActionAid UK representatives to share this commitment. We will not tolerate our staff or other representatives carrying out any form of sexual harassment, exploitation or abuse towards anyone we come into contact with through our work. 

Working practices:

ActionAid is committed to supporting flexible working. If you would like to discuss flexible working options, including the possibility of a job share for this role, there will be space to do so during the interview process.

ActionAid UK has a hybrid working policy for many of our roles. The requirement will vary from team to team and the responsibilities of individual roles. As a minimum, all colleagues are expected to attend the office 12 days per year, plus additional time for induction, training, and company connection days. Some roles may require in-office attendance on all days and if so, these will clearly be marked as in-office roles.

Please note that ActionAid UK does not offer fully remote working options. We encourage you to discuss hybrid working expectations at interview.

Recruitment processes:

Please note that ActionAid UK may review, shortlist and interview candidates prior to the closing date so we encourage all candidates to apply as soon as possible. If we receive a very high response, we may close the vacancy early and will not accept further submissions. Vacancies close at 23:55pm 

Brightside helps young people make confident, informed decisions about their futures. For over 20 years, we’ve connected young people facing barriers with inspiring mentors through our safe and secure online mentoring platform.

We’re looking for a Community Engagement Officer to help shape the experience of our mentoring community, both online and in person. This is a varied role combining platform administration, user support, community engagement and facilitation, all through a strong community lens.

You’ll support mentors and mentees from the moment they join the platform, offering clear onboarding, responding to queries, and helping maintain a safe and positive online space. You’ll also spend regular time in schools delivering induction sessions, workshops and focus groups, gathering insights that help us improve our programmes and technology.

This role is ideal for someone who enjoys working with young people and volunteers, is confident using digital tools, and wants to champion user voice to strengthen a growing community.

We’re looking for someone who is aligned with our mission, confident facilitating online or in-person sessions, understands safeguarding, and is comfortable managing tasks at pace, including regular travel.

If this sounds like you, download the full job description for detailed responsibilities, essential criteria and information on how to apply.

Supporter Stewardship Executive 

Role Focus Areas

Supporter Stewardship | Data Management and Reporting | Prospecting 

Details

Location: Hybrid - 1 day/week in London Bridge Office 

Annual Salary: £26,963 pro rata 

Hours: Part-time (21 hours a week)

Contract: Permanent (6 month probationary period)

Start Date: Early January 

Reporting to: Head of Fundraising and Communications

Job Outline

Neuroblastoma UK are seeking a highly organised, responsible and proactive professional to support the team in delivering top tier stewardship to supporters and support income growth. 

Someone who has excellent attention to detail, enjoys building relationships, and who always strives to ensure tasks are performed to the highest level, would thrive in this role.

Key Responsibilities

• Deliver warm supporter stewardship to fundraisers including making welcome calls, collating and posting out fundraising packs and attending fundraising events.

• Handle supporter enquiries via email and telephone

• Keep accurate data records of engagement, donations and fundraising

• Produce reports on supporter trends, and identify prospects to support growth

• Manage delivery of key challenge events including the London Marathon

• Own Fundraising Event Calendar - collaborating with Communications Officer on planning and drafting marketing 

• Support the Senior Communications Officer and Head of Fundraising and Communications in the delivery of all fundraising and communications activations; including in-memory fundraising, legacy and lottery.

• Fulfill shop orders managing inventory and updating stock levels

• Any other duties that working in a small organisations requires

Person specification

• Highly personable with the ability to develop warm relationships

• Responsible and organised

• Excellent phone manner, including sensitivity towards issues such as illness and bereavement

• Excellent written communication skills 

• Collaborative and willing to lend their support where most needed

• Commitment to our mission to find better treatment and a cure for children facing neuroblastoma 

Job summary 

At Malaria No More UK, we exist to end malaria – together. This deadly disease is preventable and treatable, yet a child still dies every minute. We refuse to accept that. 

We’re looking for a digitally fluent storyteller and campaigner to make malaria impossible to ignore on online global platforms. As our Global Digital Engagement Officer, you will work closely within the communications team to help lead the development and delivery of our digital engagement strategy, ensuring our content is insight-led, cuts through the noise, inspires action, delivers on objectives, and amplifies the voices of those on the frontlines of the fight against malaria. 

You’ll take our messages to the audiences that matter most: from world-leaders and political decision-makers to supporters and influencers. You’ll work across the organisation, helping ensure the people and stories that drive change are seen, heard, and shared. 
 
This is your chance to use your creativity and skills to save lives and change the future. 

Key Responsibilities 

Strategy & Planning 

• Support with the creation and delivery of a monthly, insight-led digital engagement and content plan , ensuring it adheres to the strategy, and aligns with MNMUK’s advocacy and campaign objectives and influencing global decision-making. 

• Manage and optimise channels and content from an agreed strategy, ensuring our messages reach and resonate with priority audiences in key geographies. 

• Support on all aspects of digital and content for multiplatform global campaigns and engagement moments (e.g. World Malaria Day, UNGA, G7, Davos). 

• Maximise reach and influence of Malaria No More UK’s  ambassadors and patrons to amplify messages and help the Malaria No More UK and Zero Malaria channels grow. 

• With the Head of Ambassador Relations and Creative Partnerships, devise a clear strategy for building a new pool of creator influencers engaged in policy and advocacy influencing. 

Content Creation & Publishing 

• With support from senior communications’ colleagues, you will ideate, and produce creative multi-channel content, sometimes supporting the management of agencies, freelancers, and partners to ensure delivery of world-class multiplatform campaigns.

• Provide digital, content, and social expertise across MNMUK and its partners, ensuring creatives, scientists, and advocates are amplified through coordinated digital strategies.

• Along with the Senior Digital and Content Manager, function as a digital, content, and social media advisor to the MNMUK team. 

• Maintain consistent use of agreed narratives and campaign messaging within brand guidelines. 

Engagement & Amplification 

• Support digital engagement with influencers, ambassadors, and decision-makers, using paid and organic tactics to drive advocacy impact. 

• Amplify voices of trusted messengers from endemic countries, world class scientists, Zero Malaria celebrity ambassadors, and influencers in target markets. 

Insight & Reporting 

• Use data and insight to support MNMUK’s mission. Generate weekly digital and social reports to provide insights and recommendations to senior leadership and partners, using insights to help refine strategy and improve impact. 

• Feed results into campaign planning and organisational learning. 

Website Management  

• Support the upkeep and optimisation of the organisation’s website by updating content, uploading blogs, campaign pages, and resources, ensuring accuracy, accessibility, and alignment with brand guidelines. Flag technical issues to external providers or the Senior Digital Manager as needed. 

Qualifications, skills, and experience  

Essential 

• Proven experience in managing social channels including publishing content and engaging with audiences. 

• Proven experience in creating original content for web and social channels. 

• Proven experience delivering digital engagement strategies for campaigns that influence decision-makers, ideally in advocacy, politics, or global health. 

• Knowledge of paid social strategy, SEO/SEM, audience segmentation, and analytics. 

• Knowledge of CMS tools, influencer tools, and analytics tools. 

• Proven ability to grow organic engagement across all channels. 

• Confidence advising senior leaders on digital strategy, with the ability to influence cross-organisational decision-making. 

• Strong understanding of accessibility, safeguarding, and ethical practice in digital spaces. 

• Knowledge of accessibility standards (e.g. WCAG) for digital content. 

• Familiarity with emerging AI and digital optimisation tools. 

• Ability to work proactively and independently in a fast-paced, mission-driven environment. 

Desirable 

• Experience in the NGO, advocacy, or global health sectors, or in a similar role for a corporate organisation. 

• Experience of A/B testing. 

• Understanding of UK political/media landscapes and responding to and monitoring it’s impacts your work. 

• Experience collaborating with international NGO, UN, and civil society partners, particularly in Africa. 

What We Offer 

• The opportunity to contribute to digital storytelling and engagement that influences the global malaria fight. 

• A collaborative, creative and mission-driven team culture. 

• Competitive salary: £37,000 

• Hybrid working, with one day a week in our shared workspace in London. 

• 10% employer pension contribution. 

• 28 days holiday plus bank holidays – with the period between Christmas and New Year as additional days off. 

• Opportunities for learning, development and global collaboration. 

• Opportunities for travel.

This job description and person specification is a statement of requirements at the time of writing and is not contractual or exhaustive. It should not be seen as precluding future changes after appointment to this role and may be amended over time in consultation with the senior leadership. 

MNMUK recognises the value of a team in which people from diverse backgrounds can introduce fresh ideas and contribute to delivering our mission to make Malaria No More.    

Candidates from historically marginalised or underrepresented backgrounds are encouraged to apply.  

Playskill is a Hertfordshire based charity supporting pre-school children with physical disabilities & delays and their families. Across two sites in Watford and Hemel Hempstead, our work helps to build family resilience in the pivotal early years of a child’s life. Our specialist early intervention work delivering multi-disciplinary therapeutic play sessions, parent training/modelling, family social respite events and family support provides holistic family centred work aiming to build foundational skills for life

The Family Support Lead will coordinate our Family Support service across all locations providing holistic support to families of children with a physical disability/delay living in Hertfordshire, always keeping close adherence to best Safeguarding practice and procedures.

The role involves working with the Head of Family Service and Operations and Head of Development to develop the Support Worker team to deliver high quality family support. This may mean supporting families in group settings, family centres or in the home and holding caseloads with a holistic view in how to best meet need. Working closely with local stakeholders (including but not limited to schools, family hubs, social care, health and other voluntary sector organisations), the wider Playskill team and families, this role will deliver family-centred practice, ensuring positive outcomes for families.

We are looking for someone who has an understanding of Special Educational Needs and Disabilities and the challenges to navigate education, welfare and health systems. They will need to understand the needs of families and be able to work collaboratively.

The role will be responsible for the integration of our Support Worker team and family support services, ensuring best practice and identifying training needs as they arise.

You must be well organised and able to demonstrate the ability to develop strong relationships with a wide range of stakeholders. As a self-starter, you will be able to use your own initiative, can problem solve and prioritise, with good planning and organisational skills. You will be expected to manage your weekly diary ensuring you are offering timely, quality support across our sites and within the community. You will be expected to have a positive, resilient attitude, be able to work under pressure, meet deadlines and be flexible and adaptable.

All employees will be expected to make a commitment to Playskill’s core values of Respect, Compassion, Collaboration, Whole Family and Support.

What we can offer you

• Wellbeing support

• Supportive colleagues

• Pension

Diversity statement: 

Playskill is an equal opportunities employer and has a high number of team with caring responsibilities and is keen to encourage applicants from a diverse number of backgrounds.

Safeguarding statement:

Playskill is committed to the safeguarding and welfare of all children and young people. We expect all staff to share this commitment. Playskill has a full safeguarding policy and expects all staff to undergo safeguarding training.   

Closing Date:  5pm, Wednesday 17th December 2025

Interview date: Tuesday 6th January 2026

Interview location: Hemel Hempstead

Reg Charity no 1198233 (formerly 1122745). Funded by The National Lottery Community Fund.in

Head of External Engagement

Clergy Support Trust is an organisation which “punches above its weight”, in terms both of the help provided to hardworking clergy households, and the influence we seek to have on Church culture. We are looking for an experienced communications professional, able to lead a broad function encompassing all aspects of our external engagement: media engagement, strategic communications, events and fundraising, so we are looking for someone with strong experience across these areas.

As member of the Senior Leadership Team, the Head of External Engagement will be joining the leading Anglican wellbeing charity, supporting thousands of households each year, as we embark on a new strategic period (2026-30) and at a pivotal point in our mission.

Key responsibilities include:

• To lead, manage and report on the work of the External Engagement team.

• To design and deliver communications relating to the charity’s 2026-28 Strategy, ensuring appropriate, informative content for colleagues, applicants, supporters, partners and stakeholders.

• To oversee delivery of our first ever Fundraising Strategy.

• To be the charity’s principal Press Officer, and to support the Chief Executive

• as the charity’s principal spokesperson.

• To oversee the charity’s growing programme of events.

If you have significant experience in a comparable role, with exceptional writing skills and an excellent understanding of strategic communications together with previous team and budget management experience, we would love to hear from you!

Job Purpose

We’re looking for a talented and motivated Communications and Engagement Officer who can effectively convey the life-changing impact of our work, motivate our community to volunteer, donate and fundraise to support our work, and ensure that the information and educational resources we provide reach those who need them most.

Key Responsibilities 

Communications:

· Act as the first point of contact for IPWSO’s public email address and social media channels and ensure timely and appropriate replies.

· Manage IPWSO’s social media channels, creating original and engaging content and posts, and actively engaging with our audiences.

· Manage Google Ad Grant campaigns with an emphasis on growing our supporter base and increasing individual giving.

· Keep up to date with emerging trends in digital communications and social media and recommend potential new channels for fundraising and audience engagement.

· Support the development of videos for IPWSO, in cooperation with IPWSO’s Project Manager and other colleagues. The type of work to be undertaken includes providing support for content development, speaker recruitment, filming and editing, as well as helping source external agencies as needed.

· Maintain and develop the IPWSO website ensuring its security and that it functions both as an effective supporter acquisition tool and a means by which people can easily access information about PWS.

· Produce compelling newsletters and an Annual Report.

· Support the review and update of IPWSO’s Communications Strategy in line with its Strategic Plan.

· Uphold and showcase the IPWSO mission and brand.

· Help oversee the production and design of a range of educational resources for families and professionals.

· Oversee copywriting and proofreading within IPWSO.

· Support IPWSO’s members and liaise with its stakeholders internationally in support of our shared goals.

Engagement:

 · Provide support for online events programmes, in cooperation with IPWSO’s Project Manager and the Online Events Committee.  The type of support to be provided includes hosting Zoom sessions, supporting speakers, follow up administration including evaluations.

· Support IPWSO’s Famcare Board by facilitating their online meetings and assisting with their online events.

· Work with the Project and Operations Manager to provide membership support, liaising with IPWSO’s member organisations as needed.

· Proactively engage with member associations to promote IPWSO and also to understand their needs and how IPWSO can be of help.

· Work with the Project and Operations Manager on our Educational Outreach programmes.  Work will include liaising with event organisers with regards to IPWSO’s booths at different conferences, ensuring follow up as needed (including help with preparation of PowerPoint slides), engagement follow up including data entry to update our database (Donorfy).

How to Apply

Review the full job outline/ad and apply on the Charity Job website by submitting a copy of your CV with a covering letter of no more than two pages of A4, describing how you meet the requirements of the role and the criteria outlined in the person specification.

We will be reviewing applications and interviewing applicants on a rolling basis. We encourage you to apply early, as the advertisement may close before the date specified below if a suitable candidate is found.

The closing date for the receipt of applications is November 30th at 5pm UK time.  The start date envisaged for the Communications & Engagement Officer is 5th January 2026.

Join the leading UK network for British Muslim-led charities and community organisations! Building on your passion for social justice and sector improvement, support the growing sector, advocate for change for minority communities and the user-led organisations who support them. 

Job role: Junior Policy and Advocacy Officer

Employer: Muslim Charities Forum

Salary: £29,000 –£32,000 per annum

Hours: Full-time, 35 hours per week (4 days office-based, 1 day hybrid/remote)

Position: Fixed Term Contract, 3 years.

Location: London SE1. Nearest stations: Waterloo, Lambeth North

Closing date for applications:  16th December 2025, 5.00pm or until a suitable candidate is identified. 

About Muslim Charities Forum (MCF)

Muslim Charities Forum (MCF) is the UK’s leading network for Muslim-led charities, strengthening the capacity, voice and impact of nearly 300 organisations. Guided by our pillars of Support, Connect and Represent, we champion excellence, transparency and social justice through resources, capacity-building, research and advocacy.

We work to tackle structural and funding barriers, influence government, policymakers and the wider sector, and build a more sustainable, equitable Muslim-led charitable landscape. Through strategic partnerships and collaborations, we drive systemic change and amplify the contributions of Muslim-led organisations across society.

Role Purpose

The Junior Policy & Advocacy Officer will support the delivery of MCF’s policy, advocacy and research work. Working closely with the Head of Policy & Advocacy, they will contribute to policy monitoring, research projects, member engagement, and influencing activities across government, civil society, and the wider third-sector ecosystem.

This role is ideal for an early-career professional with strong analytical skills, a passion for social justice, and an interest in policy, research, and advocacy relating to the Muslim-led voluntary and community sector.

Key Responsibilities

1. Policy Monitoring and Research Support

• Track and summarise relevant UK policy, regulatory, parliamentary and sector developments related to civil society, charity regulation, funding, equity, inclusion and climate-related legislation or sustainability policy, reflecting MCF’s commitment to sector-wide awareness of climate action.

• Assist in drafting policy briefings, consultation responses, evidence submissions, and research summaries.

• Support the Head of Policy & Advocacy in compiling data and insights for reports, position statements and strategic documents. • Conduct desk-based research on thematic issues affecting Muslim-led and minority-led organisations.

• Monitor media commentary relevant to the British Muslim-led Voluntary and Community Sector and contribute to the preparation of responses, in collaboration with the Policy and Communications teams.

2. Advocacy and Influencing Support

• Support engagement with government stakeholders by preparing meeting briefs, background notes, and follow-up materials.

• Help coordinate MCF’s involvement in roundtables, APPG sessions, consultations, and external events.

• Maintain databases of stakeholders including parliamentarians, policymakers, think tanks, regulators and sector partners. • Support public affairs monitoring, including parliamentary questions, debates and committee activity.

• Contribute to MCF’s work on climate action awareness and sustainability by supporting advocacy messaging, stakeholder engagement or policy monitoring relating to sustainable practice across the Muslim charity sector.

3. Engagement with Members and Sector Stakeholders

• Assist in organising policy workshops, training sessions, and capacity-building resources for MCF’s members.

• Help collect insights, feedback and lived experience from member organisations to inform MCF’s policy positions.

• Respond to member enquiries relating to policy, regulation or advocacy support.

• Contribute to resources that help Muslim-led charities navigate regulatory and structural barriers.

• Support member-facing materials and capacity-building related to sustainability, climate awareness, or environmental good practice where required. 4. Communications and Content Support

• Draft accessible summaries of policy developments for newsletters, blogs, briefings or social media (in collaboration with the Communications team).

• Ensure policy messages are communicated consistently and clearly to internal and external audiences.

• Help prepare slides, visuals or short reports for senior-level advocacy engagements.

• Work with the Communications team to cntribute to external messaging that aligns with MCF’s media monitoring, research findings and sector commentary.

5. Administration, Coordination and Reporting

• Provide administrative support for the policy and advocacy workstream, including scheduling, minutes, organisation of meetings and events. • Maintain systems for tracking policy work, research outputs and stakeholder engagement.

• Assist with monitoring, evaluation and reporting on the impact of policy activities.

• Ensure compliance with internal processes and external regulatory requirements (e.g., lobbying regulations).

Person Specification

Essential

• Experience (including internships or volunteering) in policy, research, public affairs, community advocacy or a related area.

• Strong understanding of UK political, charity or social policy landscapes.

• Excellent written and verbal communication skills, including the ability to summarise complex information clearly.

• Strong analytical and research skills, with the ability to interpret data and produce evidence-informed insights.

• Good organisational skills, with the ability to manage multiple tasks and meet deadlines.

• Commitment to social justice, equity and strengthening underrepresented communities.

• Ability to work collaboratively in a small, fast-paced team.

• Sensitivity to issues affecting Muslim-led, minority-led or faith-based civil society.

• Awareness of key issues, legislation or trends relating to climate change or sustainability affecting civil society.

• Interest in media monitoring, public messaging or analysing public commentary related to the sector.

Desirable

• Experience working or volunteering within the voluntary sector, community organisations, or advocacy projects.

• Understanding of intersectionality and structural inequalities affecting minority and marginalised communities.

• Experience producing policy briefs, research notes or advocacy materials.

• Familiarity with parliamentary processes or government engagement.

• Lived experience relevant to the communities MCF represents.

Values and Behaviours

• Collaborative, inclusive and respectful approach to diverse stakeholders. Proactive, organised and self-motivated, with willingness to learn.

• Integrity and professionalism when representing MCF.

• Commitment to diversity, equity and inclusion.

• Ability to amplify underrepresented voices with care and accuracy.

What We Offer

• Opportunity to develop skills in policy, research, advocacy and stakeholder engagement.

• Mentorship and learning from experienced senior leaders.

• A supportive and inclusive working environment.

• Chance to contribute to meaningful, systemic change within the UK’s Muslim led charity sector.

Application Information

If you are a change maker who wishes to help us empower the sector, please send your CV and a covering letter outlining your suitability for the role. We reserve the right to withdraw this role once a suitable candidate is identified.

If you have not heard from us concerning your application within 6 weeks, please assume your application has been unsuccessful.

Interviews: Initial online short interview (stage 1), face-to-face in-office interview (stage 2).

No agencies.

UK residents only. Sponsorship is not possible for this post. References will be taken up prior to appointment including relevant ID checks. 

Are you a dog-loving fundraiser who is passionate about working with generous supporters?
We're looking for a Mid-Value Campaign Manager to deepen engagement with those donating up to £10k, ensuring they have a fantastic supporter experience when they give to Dogs Trust.

What does this role do?
As Mid-Value Campaign Manager, you’ll:

• Design and implement a mid-value programme for a pipeline of mid-value donors, cultivating relationships with individuals, families, trusts and foundations who are making donations up to £10k,
• Build and grow a community of donors at this level, bringing together likeminded, generous individuals,
• Take ownership over the programme and work creatively to develop new materials for the programme, continually improving donor journeys.

Interviews for this role are provisionally scheduled for week commencing 15th December 2025.

Could this be you?
To be successful this role, you’ll be an experienced fundraiser, ideally with experience across different high value fundraising areas, such as philanthropy or trusts. You’ll have excellent communication and stewardship skills, with the ability to craft bespoke donor journeys that engage and inspire donors at this level. You’ll have a proven track record of meeting targets, and thinking innovatively to maximise giving potential. 

About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.

To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
 
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.

For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.​

By working for FEC, you will become part of a vibrant team living the charity’s values: Expert, Supportive, Passionate, Open and Honest, Resilient, and Collaborative.​

​​

Brief role description 

​​​The Senior Individual Giving Officer plays an integral role within the Fundraising team at the Forces Employment Charity (FEC). As part of the Marketing, Communication and Fundraising Directorate, you will be responsible for the delivery of the core elements of the individual giving programme, developing engaging products and activity across multiple channels to support income generation, identifying new audiences, optimising responses, growing the supporter base and contributing to the lifetime value of supporters.​​

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Interested? Want to know more about the Charity?​ Check out our website​

​​Eager to know more about the role? ​Have a look at the Job Description attached 

​​What’s in it for you? ​Check out our Benefits.​

​​Have we convinced you to apply? ​If so, submit your CV and Covering Letter by Tuesday 16 December 2025.

​Got questions about the role? Get in touch with the People Team 

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Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. 

​​​If you are an internal applicant, please ensure you have made The People Team aware before applying. ​

We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process. ​

We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.