• Are you looking for volunteer roles ?

    Go to volunteering section

225

Supporter engagement officer jobs in Bermondsey, greater london

Job Alerts On

Get job alerts sent straight to your inbox.

By clicking 'Create alert' you agree to the Terms and Conditions applicable to our service and acknowledge that your personal data will be used in accordance with our Privacy and Cookie Policy and you will receive emails and communications about jobs and career related topics.

You will now get the latest from this search sent to your inbox.

You can manage your job alerts by clicking here:

Top job
Action Duchenne, Remote
£30,799 - £36,421 per year
An opportunity to support families and boys living with Duchenne Muscular Dystrophy across Scotland
Posted today
Top job
Bipolar UK, Remote
£42,000 per year
Seeking an experienced Community and Events Fundraising Manager to lead and develop our community and events fundraising programme.
Posted 1 day ago Apply Now
Top job
Treasures Foundation, Redbridge (On-site)
£32,656 per year
Support worker for female only ambulatory detox facility
Posted 3 days ago Apply Now
Top job
Action Duchenne, Remote
£30,799 per year
Support families and boys living with Duchenne through organising events - meet ups, summits, residentials and more.
Posted today
Top job
Target Ovarian Cancer, London (Hybrid)
£31,340 per year
Are you our new Marketing Officer?
Posted today
Top job
Global Returns Project, London (Hybrid)
£41,250 FTE (up to £33,000), depending on experience.
Help win transformational HNW gifts for urgent climate & nature action. This is a flexible role on a tight-knit, fast-moving team.
Posted 1 day ago Apply Now
Top job
School of Hard Knocks, London (Hybrid)
£37,000 - £40,000 per year
We are seeking a dynamic and driven Events & Corporate Partnerships Manager to play a key role in delivering our fundraising ambitions.
Posted 1 day ago Apply Now
Top job
Medair, Kennington (Hybrid)
£33,000 - £35,000 per year
Seeking a dynamic individual to support Medair UK’s engagement with trusts and foundations raising vital funds for humanitarian emergencies.
Posted 3 days ago
Top job
Evergreen Care UK, Dartford, Kent (Hybrid)
£14,040 per annum (pro rata from a full-time equivalent salary of £29,250).
Help grow a relational charity, lead fundraising & partnerships to reduce loneliness and build community in later life.
Posted 2 days ago Apply Now
Electrical Safety First, London (Hybrid)
£30,000 per year
Support impactful grants, build partnerships, and help shape public policy with the goal of making people safer.
Posted 1 day ago Apply Now
Microbiology Society, Clerkenwell (Hybrid)
£60,000 per year + Benefits
The Postholder will develop and curate the Society's scientific content designed for impact across our wide-ranging audiences.
Posted today
Page 1 of 15
Remote
£30,799 - £36,421 per year
Full-time
Contract (Until July 2028, with opportunity for permanent role should funding allow)
Job description

This is a grant funded role, fixed term for two years, with the opportunity for conversion to a permanent role should funding allow.

Main Purpose of the Role:

To provide proactive, emotional, and practical support to families and individuals affected by Duchenne Muscular Dystrophy (DMD) across Scotland. The role will focus on early engagement, wellbeing assessment, community building, and delivery of workshops and events, while ensuring accurate tracking of support outcomes and data.  
 
The successful candidate will also lead on support for young people living with Duchenne during 2 key transition points (primary to secondary school stage and moving into adulthood). They will work closely with the England-based Transitions Coordinator to deliver a joined-up programme of support across the UK. 

Specific Tasks:

1. Proactive Family Support 

  • Initiate contact with newly registered families within agreed timeframes (email within 3 working days, call within 7–10 working days) 
  • Contact to be made to all registered Action Duchenne members, knows to us in Scotland, to ensure the current support offer is clear  
  • Provide ongoing support tailored to individual needs, including emotional wellbeing, physical health, housing, financial security, self-esteem and respect, decision-making, social engagement, quality of life, and access to care 
  • Use the Action Duchenne Assessment Form and Action Plan to identify and respond to areas of concern 

2. Transitions Support 

· Lead transition support across all nations, with a focus on Scotland, for children and young people facing key life changes, including: 

· Moving between educational settings such as primary to secondary 

· Transitioning from paediatric to adult health services 

· Changes in mobility and independence (e.g. transitioning to using powerchairs)

· You will lead, but expected to work collaboratively with the England-based Transition Coordinator to ensure consistency and continuity of support across the UK 

· Develop resources, guidance, and workshops to support families through transitions 

3. Wellbeing Tracking and Outcome Measurement 

· Administer wellbeing questionnaires and record scores across key domains (e.g. physical health, emotional wellbeing, financial security) 

· Collaborate with families to co-create action plans and track progress 

· Ensure all data is entered into CRM (E-Tapestry or similar) within the allotted timeframe, i.e. immediately after or during the call. 

4. Community Engagement and Event Delivery 

· Organise and deliver regional meetups (minimum one per quarter) 

· Facilitate support groups (virtual and in-person) for parents, young people, and extended family 

· Support delivery of workshops and events aligned with programme schedule (e.g. music, life skills, employability) 

5. Stakeholder Collaboration 

· Liaise with external organisations including NHS care advisors and clinics, local authorities, counselling services, and other charities 

· Represent Action Duchenne in Scotland and build relationships with local networks 

6. Administration and Reporting 

· Maintain accurate records of all interactions and support provided 

· Contribute to quarterly reporting on activity delivery, capacity utilisation, and family impact 

· Support development of CRM processes and service delivery improvements 

7. Key Performance Indicators (KPIs): 

· New contact acknowledgement email: within 3 working days 

· New contact follow-up call: within 7–10 working days 

· Families contacted per week: 12–15 hours of direct contact 

· Regional meetups: 1 per quarter 

· Support groups delivered: 9–12 per year 

· CRM data entry: within 24 hours of interaction 

· Family outcomes tracked: via wellbeing questionnaire and action plan 

· Transition support delivered: tracked through engagement, resources, and feedback 

NB This is not an exhaustive list, the role holder will be asked to carry out additional tasks as required for the Team’s successful service delivery. Such tasks will always be reasonable and broadly in line with current knowledge levels and skill sets.

Please find below the job specification, including required skills and qualifications.

Application deadline: 24th November at 9am GMT.

Application resources
Organisation
Action Duchenne View profile Organisation type Registered Charity Company size 11 - 20

Action Duchenne is a charity providing holistic support to those living with Duchenne Muscular Dystrophy (Duchenne) and their families.

Action Duchenne logo Play
Staff.jpgWhatsApp-Image-2023-08-28-at-10.35.09-1-768x432.jpgWelcomeRemarksAudience-1-1-768x512.jpgJess-2-1-1024x683.jpg
Posted on: 24 April 2026
Closing date: 24 May 2026 at 12:05
Tags: Advice / Information, Social Care / Development, Counselling, Housing, Care Management, Bereavement Support, Delivery, Engagement / Outreach, Health / Medical, Learning Disability, Safeguarding, Victim Support, Youth / Children, Social / Support Work

The client requests no contact from agencies or media sales.