Supporter experience manager jobs in angel, greater london
- Do you thrive in a hands-on senior role where you're coding, problem-solving, and leading from the front?
- Can you design and manage secure, scalable AWS infrastructure with confidence and clarity?
- Do you enjoy guiding a team to deliver high-performing, inclusive digital platforms?
- Are you motivated by building tools that transform how post 16 education is delivered and experienced?
Then this could be the role for you.
Learning on Screen is looking for an experienced and proactive Digital Development (Technical) Lead to take ownership of the infrastructure, development, and delivery of our flagship platforms—Box of Broadcasts (BoB) and TRILT. You will lead a small in-house development team, play a hands-on role in regularly delivering new features and optimise our AWS environment. Working closely with our Digital Product Design Lead, you will help shape and improve services that support post 16 educators and learners across the UK.
Role Overview
Job title: Digital Development (Technical) Lead
Salary: £49,600 (£62,000 FTE)
Hours: 28.8 hours/week (4 days, 0.8 FTE)
Contract: Permanent
Location: Remote
Reports to: CEO
Line management: 2 x Full Stack Developers
What you will be doing
- Leading the technical development and ongoing improvement of our AWS-hosted platforms
- Designing and managing secure, scalable, and cost-effective cloud infrastructure
- Maintaining system health through proactive monitoring, debugging, and deployment
- Writing clean, maintainable code and delivering new features aligned with the product roadmap
- Embedding accessibility, performance and cross-device compatibility in all development work
- Managing and mentoring a small team of Full Stack Developers in an agile, remote-first environment
- Supporting product design, sprint planning, and collaboration across the organisation
- Ensuring good documentation, cost control, and data protection compliance
What we are looking for
- Proven experience in a senior full stack development role
- Strong working knowledge of AWS services (EC2, S3, RDS, CloudFront, Lambda, IAM)
- Skilled in delivering technical features from design through to deployment
- Confident leading teams and providing technical mentoring and code review
- Experience working across functions, especially with product and design teams
- A commitment to user-centred design, accessibility, and good development practices
Bonus if you have:
- AWS certifications (e.g. Solutions Architect or Developer)
- Experience with educational or streaming platforms
- Familiarity with WCAG and accessibility standards
- Knowledge of data protection, privacy and GDPR in a cloud context
- Understanding of audiovisual technologies and copyright considerations
This is a brilliant opportunity to make a lasting impact on platforms used by thousands across education—while working in a flexible, supportive, and mission-led environment.
About us
Learning on Screen is a membership organisation that champions the use of moving image and sound in post-16 education. We give educators and students access to millions of films, TV programmes and radio broadcasts—spanning over a century—and support our members to use this content confidently and creatively. From expert copyright advice to innovative partnerships, we help bring teaching to life and open up new possibilities for learning. If you're passionate about education, media, and meaningful impact, you’ll feel right at home here.
We are on a mission to empower post-16 education worldwide.



Are you passionate about creating excellent volunteer experiences? Are you looking to use your skills in volunteer communication, training and engagement to make a difference? Then join Shelter as a Corporate Volunteering Experience Officer and you could soon be playing a vital role within our Corporate Volunteering team
About the role
In this job you will play a vital role in the Corporate Volunteering Team; enabling Shelter to provide a quality corporate volunteering experience that equips corporate volunteers with the knowledge and skills needed, and connects them with the fight for home, supporting them to have the biggest impact possible! This is fixed term contract to backfill a maternity vacancy, with clear and impactful goals to achieve within the timeframe.
Role specifics
We are looking for a highly organised individual with experience in project planning and coordination, ideally with a background in project management. You will have a proven ability to work collaboratively, build positive relationships, and engage effectively with both external partners and senior stakeholders. Strong written and verbal communication skills are essential, including the ability to create clear, engaging content tailored to different audiences. You will also bring a creative approach to stakeholder engagement, producing innovative materials such as learning resources and presentations. The role requires someone who can work independently, manage competing priorities, and is committed to developing inclusive approaches to volunteering.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
Part of our Equity, Inclusion & Culture Directorate, the Volunteering team is passionate about the positive impacts of volunteering for both individuals and organisations. Collaborative and supportive, we believe that volunteers are a vital part of our growing movement for change. Right now, we’re busy building a new Corporate Volunteering Team that sits within the wider Volunteering Team. We work closely with our High Value Partnerships team, which is responsible for generating income through partnerships with corporate organisations. Successes to date include developing and extending long-term, sector-leading partnerships with companies including HSBC UK, B&Q, M&S and Network Rail across England and Scotland. This is your opportunity to be part of our future success.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior Business Development Officer
UK-wide
£32,145 per annum (pro rata for part time hours)
Ref: 25REC
Part Time: 30 hours per week – happy to talk flexible working
Base: Hybrid working at any UK Sustrans Hub
About the role
We have a new opportunity for a Senior Business Development Officer to join Sustrans. In this pivotal role, you'll support Sustrans’ commercial strategy by leading and improving our competitive bidding process and delivering high-quality business development support across the organisation.
Key responsibilities will include:
- Championing innovation in our business development approach
- Developing compelling new offers and refining internal processes
- Providing expert bid-writing guidance and quality assurance
- Fostering collaboration across teams and leveraging internal expertise
- Strengthening Sustrans’ ability to win new opportunities and build strong, strategic partnerships
This is an exciting opportunity to influence the future of sustainable transport by helping us grow our impact and reach.
Candidates should be based within the geographical area with regular travel expected to the nearest hub.
About you
As an excellent communicator, you work well with other people and develop strong relationships.
You have experience of working in business development or a relevant setting. You have previously developed successful funding bids and competitive tenders. You work well with others, identifying new opportunities and gaps in the market. You coordinate activities using an established process - holding people to account and meeting deadlines. Your copy is of a high standard and you are confident reviewing others' work. You have a proactive mindset with a focus on quality, impact, and continuous improvement.
Previous experience of working in this area isn't a necessity. If you are well-organised, with an eye for detail, and work well with others - we'd welcome an application from you.
Sustrans has a long-term commitment to being a charity for everyone - reducing inequality, valuing diversity, enabling inclusion and ensuring all people are treated with dignity and respect. We aim to be a truly inclusive employer and welcome applications from people from all parts of the community, in particular from under-represented groups.
What we offer
In return we can offer true hybrid working to suit individual circumstances and a flexible, supportive and rewarding working environment.
Wellbeing
- 28 days’ leave per annum plus bank holidays for full-time working
- Ability to buy an extra week of annual leave (pro-rata for part-time staff)
- Staff volunteer days
- 24/7 free, impartial and confidential support service
- We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes
Financial
- Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Sustrans
- Bike, computer and season ticket loans
- Discount benefits
- London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London)
- Death in Service benefit – 3 x annual Salary
Family Friendly
- Enhanced maternity and paternity pay
- Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)
Additional information
- Closing date for the receipt of completed applications is 23:59, 13 August 2025.
- Interviews will take place in via MS Teams during the 1st or 2nd of September 2025
About Sustrans
At Sustrans you'll be part of a movement to make it easier for people to walk and cycle.
We're all here to change things! You’ll be part of an incredible community of talented, passionate, creative, problem solvers all working together to change things for the better. We act locally and think big - we have a vision of a society where the way we travel creates healthier places and happier lives for everyone.
You'll be questioning the status quo and daring to imagine a different world. You'll work on exciting, impactful projects that will stretch and empower you and you'll be rewarded by seeing the difference you make to people, communities and the planet.
We believe including everyone is central to who we are and what we want to achieve, we welcome difference and pride ourselves on creating a culture where you can be yourself and where your wellness is supported.
You'll be guaranteed to make friends for life and work with a team that is incredibly flexible, supportive, ethical and fun.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ScreenSkills is the industry-led skills body for the UK’s screen industries – film, television (high-end, children’s, unscripted), VFX, animation and games. We are supporting economic recovery and future innovation and growth across the whole of the UK by investing in the skilled and inclusive workforce who are critical to the global success of the screen sector.
We are funded by industry contributions to our Skills Funds and with National Lottery funds awarded by the BFI as part of its BFI Bursaries Programme to help people get into the industry and progress within it.
The Senior Grants Officer will support the Finance Manager in maintaining the smooth running of grants and bursaries giving process. The Senior Grants Officer will also be responsible for the processing of ScreenSkills’ grants and bursaries ensuring that projects fall within budget, are contracted in a timely manner and subsequently monitored. They will work collaboratively across the wider organisation to ensure that funders’ requirements are met.
Contract: Fixed Term, 12 months, Full Time (35 hours per week)
Salary: £33,000 - £38,000 per annum
Reports to: Finance Manager
Location: ScreenSkills London/Hybrid (min 2 days a week in the office)
The ideal candidate will have the following:
Essential:
- 3-5 Years – Work related experience.
- Proven experience of working in a similar role within finance department
- Proven experience of data analysis and manipulation
- Excellent verbal and written communication skills
- Experience of setting up processes to ensure master templates and contracts are reviewed
- Excellent organisation skills; ability to effectively manage varied tasks with competing priorities with minimum supervision
- Attention to detail and ability to produce accurate work
- Excellent IT skills including intermediate Level of Excel
Preferred:
- Previous working experience of Blackbaud Grantmaking, SUN accounting system using Q&A
Other skills and attributes:
- Excellent teamwork
- Innovative Thinking
- Customer Focus
- Commitment to Excellence
- Flexibility
- Commercial Awareness
ScreenSkills offers benefits including:
- 25 days annual leave plus bank holidays
- EAP - Access to financial, physical and mental wellbeing support
- Season Ticket Loan
- Eye Care scheme
- Cycle to work scheme
- Access to Reward Gateway – popular retailer discounts
- Life Assurance
In the last two years we have helped 48,447 people across: eLearning, training, events, mentoring, bursaries and stepping up programmes such as Trainee Finder, that’s why having diverse talents and being an organisation where colleagues feel included is crucial to us. We particularly welcome applications from under-represented groups such as returning parents or carers who are re-entering after a career break, women, people who are LGBTQ+, minority ethnic people, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions, from a less advantaged socio-economic background as well as any other under-represented group.
Job Summary: Coordinating and improving student democracy to ensure all student voices are heard and acted upon
Who we are
Part business, part charity, part membership body – students’ unions are all seriously fun places to work. They are organisations in their own right. Professionally run, but different. Professional teams support elected student leaders to make change, improve lives and fulfil potential; we help make it happen.
Founded in 1897, LSE Students' Union is one of the oldest Students' Unions in the UK and is the representative and campaigning body for students at The London School of Economics and Political Science (LSE). Like other Students' Unions, it also funds and facilitates student activities of campus, including societies, sports clubs through the Athletics Union (AU), the Media Group and Raising and Giving (RAG) charitable fundraising initiatives.
About the job
LSESU is looking for someone who is highly organised and passionate about student experience to join our Student Voice Team. You will need to have a good eye for detail, a proactive approach, and be willing to get stuck into all aspects of student democracy. The successful candidate will support the Student Voice Team in the delivery of LSESU’s democratic processes, and lead on key projects such as our annual elections.
This role will involve supporting with a variety of tasks, including liaising with key stakeholders, engagement and outreach planning, and database administration. This is the ideal opportunity for someone with an ability to work collaboratively with people, and a passion for delivering high quality opportunities for membership engagement.
Who are we looking for?
We are looking for a highly motivated team player who is passionate about delivering change within a dynamic and democratic organisation. The successful candidate will have great communication skills and will be able to work with a variety of stakeholders. An interest in democratic procedure and processes, a commitment to equality and diversity, and an ability to handle politically sensitive situations, are all key to the successful delivery of this role.
Further to the above, we’re also looking for someone who is proficient in both Microsoft Office, and various social media platforms, and who holds excellent time management skills.
Most importantly, we’re looking for someone who wants to get stuck in, contribute to an effective team dynamic, and make a difference. Students’ Unions are innovative, dynamic places to work and we’re so excited about what we’ve got in store for LSE students.
Why apply?
Because you’re excited by the challenge! The exact opposite of corporate, we’re progressive, daring and creative individuals working to make a difference in unconventional workplaces.
Benefits and Perks
In return for your passion and experience we offer:
- 25 days of holiday per year (pro rata)
- Additional closure periods at Christmas and Easter
- Free LSE Students’ Union gym membership (including advice from dedicated professionals)
- Cycle to Work scheme enabling significant savings on bicycle purchase
- Access to LSE staff training courses
- Ability to purchase TOTUM (NUS) card, which provides a wide range of discounts
- Flexibility for work-life balance
- Interest-free travel loan
How we recruit
We want to ensure all systems, policies and processes are free from bias or discrimination and are fair and accessible, therefore we ask that all candidates complete our Application Process in two stages:
Part 1: Supporting Statement (cover letter) is all about you telling us about your suitability for the role and will be used to determine if you are shortlisted for an interview.
In your cover letter, please address the following three questions:
· Q1 Paying particular attention to the job description and person specification, please tell us why you believe you are most suitable for this role?
· Q2. Please tell us about your values, attitudes and behaviours and why these would be important in the role you are applying for.
· Q3. Please tell us about a time where you have had to juggle multiple priorities from different people and how you handled this.
Part 2: (Equal Opportunities Monitoring and Contact Form) is personal information – so we can contact you if you are shortlisted for the interview. It also helps us gather and analyse demographic information about our applicants. This part will only be seen by HR and will not have any impact on shortlisting.
Part 3: CV
Application forms are formatted to ensure the equality monitoring data is removed before applications are seen by the shortlisting panel. This process allows us to ensure that the shortlisting is done in a fair and consistent manner and all applicants are given the same opportunity to demonstrate their abilities.
Want to apply?
To apply please complete an online application.
Recruitment Timeline:
Applications close: 7th September 2025
Shortlisting: w/c 8th September
Interviews: 18th September 2025
Interviews will be held for shortlisted candidates on the 18th September 2025. If you are unable to make these dates, please let us know in the ‘notes’ section of the application portal.
Compulsory Requirement - The UK Government sets the legal regulations that we are required to follow. As an employer we must ensure that everyone is eligible to work in the UK and this is done by us checking and making a copy of the correct original identification/documentation before your first day of work. Currently we require you to have the right to work in the UK, as we are not a Home Office approved sponsor.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job title: Co-Director
Status: Fixed Term Contract for 12 months
Location: Home based in London area
Report To: Founder of The Black Economists Network
Hours: Part Time – commitment of 8 hours per week which must include at least 4 hours on Fridays
Salary: Based on experience; £23- £25 per hour.
Full time salary £45,000-48,100 per annum:
Pro-rata’d to £9,568-10,400 per annum
Benefits: Pension, holiday scheme
About us:
The Black Economists Network (TBEN) is a dynamic and progressive organisation dedicated to fostering a supportive and inclusive community for professionals and students of African and Caribbean descent in economics and related fields. We provide a platform for networking, collaboration, idea sharing, and mutual support. Additionally, TBEN aims to address the underrepresentation of Black individuals in economics and related fields by partnering with other organisations to drive diversity strategies and increase the visibility of Black economists.
Do you:
- Have a passion for our mission and have a commitment to social impact?
- Proven leadership or management experience
- Have the drive and experience to help us to develop our long-term strategy?
- Have strong decision making skills?
- Think strategically with the capability to develop and execute strategy, especially related to economic policy or research
- Enjoy working with people from a range of different backgrounds?
- Want to make a difference?
Would you
- Like to be part of an organisation that is striving to increase the visibility of Black economists?
- Be comfortable dealing with legal, financial and regulatory requirements?
Are you:
- An inspirational leader with lots of proven experience managing a team from an analytical, research or policy focused environment?
- A strong communicator who can break down barriers and build relationships?
- An engaging public speaker who can represent TBEN in front of a variety of audiences
- An experienced people manager who can build a successful, collaborative and supportive team environment?
- Flexible and adaptable and happy working in a range of different environments?
If so, this is the role for you……..
The opportunity:
We are looking for a Co-Director to join the team and be responsible for the overall leadership and strategic direction of the organisation. The successful candidate will work with the Founder and stakeholders to ensure that TBEN fulfils its mission, but also ensuring that it maintains financial sustainability and delivers impactful programs.
This is a brand new role for TBEN and we are looking for someone who can join us and make a real difference to what we are able to deliver.
If you have:
Essential:
- Proven experience as an Economist or a field related to economics and related fields;
- Proven experience as a people manager who has recruited, nurtured and developed a successful team;
- Proven leadership and management experience
- Clear experience managing budgets, understanding funding cycles and financial reporting
- Excellent communication and relationship building skills;
- An in-depth understanding of – and a passion for – promoting diversity and inclusion;
- Experience of working collaboratively and making strategic decisions;
- Excellent organisational skills, multi-tasking and prioritising across multiple projects
- A minimum of a Degree in Economics or closely related within the economics field or relevant transferable qualification in Economics
- Commitment to TBEN’s mission; a deep understanding and passion for promoting racial equity and economic empowerment within Black communities
- Right to work in the UK.
Desirable:
- Organisational experience within a non-profit organisation, think tank or research organisation or an organisation focused on economic development or social justice
- Fundraising or partnership experience
- Experience securing grants
- Building strategy partnership
- Public speaking
- Strong financial acumen and understanding of non-profit funding models;
- Experience in event planning and management;
- Experience of working in the charity sector;
- Economics related qualification.
Does this sound like you? We would love to hear from you.
We encourage applications who may not have followed a traditional route into economics, but bring relevant lived experience, insight, or transferable skills that align with TBEN’s mission
Closing date: Friday 22nd August 2025
Salary: £29,120 per annum FTE (actual £19,968)
Contract: Permanent, following a 3-month probation period
Hours:24 hours across three days a week: Mondays, Tuesdays and Thursdays.
Do you want to make a tangible difference in the lives of some of the most deprived children in London?
CARIS Families is a small frontline charity that offers holistic support to families experiencing homelessness in hostels in the London Boroughs of Camden and Hackney. Amongst our other services, we run play and learning activities for children aged 0-16 from within 4 hostels in these boroughs, as well as a school holiday day trip programme. Our services for children aim to reduce the stress on children and parents of living in overcrowded, insecure accommodation, and to put back essential childhood experiences that homeless accommodation deprives children of.
The services we currently offer our families in hostels are:
- Kids Club: an after-school play club in term time for 0-16s, run from our dedicated play club in the basement of one family hostel in Camden.
- Enrichment Trips and Summer Programme: a series of day trips for groups of families from our 4 hostels in the school holidays. We take part in exciting activities and visit interesting destinations round London and the South-East, to ease the pressures of being stuck in the hostel during the long school breaks.
- Essentials Bank: Our Essentials bank runs weekly in term-time from two of our hostels, offering families free hygiene products such as toiletries, nappies, washing powder etc. to ease the pressure on family finances at a difficult time.
- Family Support Work and Housing Casework: we offer holistic casework to support families to ease the stress of their situation, from working on finances to supporting employment searches, to assisting with legal cases and supporting them to navigate their housing case and move out of homelessness as soon as possible.
We are currently looking for an experienced Play and Community Worker to join our dedicated frontline Family Services team, delivering this vital support to around 100 children and their families each year.
Responsibilities of the Role
The Play and Community Worker will:
- Deliver play and learning activities for children aged 0-16 at our hostel-based Kids Club’s play sessions during term time in the London Borough of Camden.
- Deliver our Enrichment Trips School Holiday programme during school holidays (in Camden, Hackney and the wider London and South-East England area)
- Deliver our term-time Essentials Bank programme, providing free household goods to families in hostels
- Assist the Services Manager with a range of administrative and operational activities to support the day-to-day running of our Family Services and CARIS Families’ operations as a whole
- Provide a warm and welcoming experience for children and their families attending CARIS Families’ services
- Engage enthusiastically and supportively with children in their play and learning experiences, through staff-led activities and facilitating child-led play
- Work proactively as part of our Family Services team, supporting colleagues, embracing change and contributing ideas to service development within our frontline Family Services.
Person Specification
We are looking for a Play and Community Worker who is:
- Qualified to Level 2 or 3, or prepared to work towards this qualification in: Playwork, Early Years, CYP Workforce, Youth Work or any related area
- Experienced in delivering play within a CYP or community work setting, and working with 0- to 16-year-olds
- Experienced in providing and facilitating safe and creative play experiences
- Passionate about improving opportunities for disadvantaged children
- Understanding of the varied needs of children and their families, and of the impact of trauma and ACE on children’s development and wellbeing
- Able to maintain professional boundaries while supporting parents/carers and children empathetically, and with a person-centred, relational approach.
- Understanding of Equal Opportunities and Safeguarding best practice
- A good communicator, comfortable with working with a wide range of service users and professionals
- Proficient in use of Microsoft Office packages and basic web-based software applications (e.g. Canva)
- Reliable and diligent, with good time-keeping skills, who is able to work well as part of a team, take the initiative and lend a helping hand across our fast-changing, responsive frontline work
The client requests no contact from agencies or media sales.
Our Generalist Advice Supervisors provide excellent on-the-day generalist advice supervision across our services.
You could supervise advice already, or be an experienced adviser looking for their next move. This role is perfect for a candidate who wants to deliver an immediate impact in their work and is enthusiastic about bringing people along with them. You'll maintain a consistently high quality of advice and helping clients by providing support, guidance and feedback on a day-to-day basis by:
- actively supporting the quality of generalist advice and pathfinding (triage) by guiding the team to information sources, checking that all aspects of a client's situation have been considered, checking that follow up work is progressed, that research and campaigns issues are identified and outcomes are recorded
- actively supporting each team member to develop their skills and competences, by guiding, demonstrating, encouraging, suggesting, coaching, giving timely & constructive feedback and challenging appropriately
- adapting the level of support to individual competence and taking account of the whole team’s needs.
- managing the practicalities of advice sessions by overseeing and managing all practical issues relating to the session
PRINCIPAL TASKS AND RESPONSIBILITIES
Supervision
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Ensure that all advice given under your supervision conforms to Citizens Advice quality standards and with our systems and procedures.
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Supervise advice teams in our main office, at outreach locations and on remote services (e.g. Adviceline) to ensure smooth running of services and client journeys.
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Manage drop-in sessions at our main office and at external locations
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Identify general training and support needs in paid and voluntary staff under your supervision and feed back into the organisation’s learning and development plan.
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Provide timely feedback to paid and voluntary trainee advisers by observing client interviews and reviewing follow-up work
Quality assurance and training
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Working as part of our case review team, conduct case reviews to set rectification action for both paid and voluntary staff to ensure Citizens Advice quality standards are met.
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Keep up to date with legislation, case law, policies and procedures, and disseminate updates to paid and voluntary staff through our communications channels.
Research, campaigns and partnership building
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Take part in the organisation’s responses to local research and campaign issues by supporting paid and voluntary staff to collect case studies and statistical data.
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Contribute to developing partnerships with other organisations to support our advice work.
Other duties and responsibilities
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Carry out any other tasks that may be within the scope of the post to ensure the effective delivery and development of our service.
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Be alert to funding opportunities and contribute to funding bids and proposals.
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Demonstrate commitment to the aims and policies of the Citizens Advice service.
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Abide by the health and safety guidelines and share responsibility for own safety and that of colleagues.
PERSON SPECIFICATION
Essential
-
Ability to commit to and work within, the aims, principles and policies of the Citizens Advice service and the vision of Citizens Advice Kensington and Chelsea.
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If not currently a supervisor, a minimum of two years’ experience and demonstrable ability of delivering good quality generalist advice.
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Experience of delivering advice across different channels (telephone, in-person, etc.).
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Understanding of the complex needs of our clients, the ability to empathise, and to deliver advice in a way that meets the client's needs
-
Ability to prioritise own work, meet deadlines and manage a variety of duties.
-
Good interpersonal and communication skills, verbally and in writing.
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Proven ability to build relationships with clients, volunteers, staff and partners.
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Experience of working with, managing and developing volunteers.
Desirable
-
Familiarity with Citizens Advice’s policies, procedures and systems.
-
Experience of formally or informally supervising, mentoring and/or guiding colleagues.
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Experience in giving debt advice
The client requests no contact from agencies or media sales.
The Daniel Spargo-Mabbs Foundation is a drug and alcohol education charity that aims to support young people to make safe choices about drugs and alcohol and reduce harm. We do this through increasing understanding of the effects and risks, and helping to develop life skills and resilience. The Foundation was set up in January 2014 by Tim and Fiona Spargo-Mabbs in response to the death of their 16-year-old son Daniel having taken ecstasy
We are recruiting an Operations Coordinator to join our team. This role will work closely with the Director to provide Executive Assistant support; work with the Head of Operations to provide HR and finance administration and coordination; and will provide general administrative support across the staff team. This is a new post to support our ever-growing work, and will be based in our Purley office.
Suitable candidates will:
- be passionate about supporting young people to make safer choices about drugs and alcohol
- have experience of providing EA support
- have experience and confidence of using financial data and of coordinating both finance and HR-related processes
- have excellent organisation and multi-tasking skills, with experience of coordinating a range of admin processes
- be a skilled and clear communicator, enjoying working closely with a number of people within the extended team
- enjoy working in a small and busy team
The client requests no contact from agencies or media sales.
Our Client is a passionate charity on a mission to tackle food insecurity with compassion, innovation, and community power. In just a few short years, they have grown from a place-based initiative to a highly respected, volunteer-led charity supporting 33 food banks across north London and Hertfordshire and have delivered over £7 million worth of essential goods to people in crisis. Food Bank Aid's distinctive model, rooted in targeted procurement, relevant needs-based support, and a vast network of 400 active volunteers, has positioned them as a primary resource for grass roots charities in London.
With ambitious plans for growth, they are now seeking an Engagement and Development Officer to elevate their fundraising to the next level.
Permanent
North London
Flexible working opportunities available
£35,000
The Engagement and Development Officer will manage the website, social media, and email campaigns while supporting the wider team with creative design and fundraising communications. You'll oversee marketing workflows, analyse performance, and create engaging content in line with our brand and mission. The role also includes supporting the CEO and team with other fundraising activities, for example prospect research, low-level grant applications, partnership events and CRM management.
We're seeking a proactive and organised individual with proven experience in fundraising, marketing operations, or digital marketing. You'll be confident using tools like WordPress, MailChimp, Google Analytics, Hootsuite, and Canva, with strong communication skills and a can-do attitude. Previous experience in the charity sector in a similar role is essential.
We will be considering applications on a rolling basis so please apply as soon as possible. In person interviews will be held on the 29th August (flexibility can be offered if required).
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Femke Vorstman at Prospectus.
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
Are you passionate about people with lived experience of the justice system being at the forefront of its ongoing design and improvement? Do you want to play a pivotal role in successfully promoting and raising funds for our charity that puts lived experience front and centre of its leadership, operations and influencing work?
User Voice is a pioneering charity that works with people with convictions to support and develop their confidence, skills and mindsets. They then deliver our programmes to many more people who are impacted by the criminal justice system.
80% of our staff have convictions, meaning we’ve been there – in court, in prison, or on probation – we own our own pasts, so we understand the challenges first hand and use our own lived expertise to inform everything we do.
This exciting role will involve coordinating communications to promote our work and engage stakeholders, and assisting in the development and implementation of plans to secure financial support for the charity, by aligning fundraising and communication strategies.
The client requests no contact from agencies or media sales.
Hybrid working with regular travel to our London Bridge Office and to events (around the London and Midlands area)
What the job involves
We’re looking for a Black Health Equity Engagement Officer to join our Black Health Equity and Engagement team. The team plays a key role in supporting our community engagement work by building trust and strengthening relationships with Black community organisations and leaders across the UK. The aim is to raise awareness of prostate cancer risk within Black communities and help reduce the health inequalities experienced by Black men.
As a Black Health Equity Engagement Officer, you’ll be providing the logistical support to Prostate Cancer UK’s Black Men’s Advisory Group - who provide insights, support and guidance to the charity to help us address Black health equity. You’ll attend a wide range of community events and identify ways to spread awareness and build trusting relationships with groups, organisations and networks.
By building an understanding of the ways which health inequalities impact Black men affected by prostate cancer (and their families) you’ll establish effective and efficient working practices and gather data capturing the impact of this work.
You’ll get to meet a wide range of supporters and work with Black communities to ensure their lived experiences shape our work and help to increase our number of Black volunteers to increase awareness. You’ll also get to work with different teams across the charity and act as a source of knowledge for our work in tackling health inequalities.
What we want from you
We’re looking for candidates who understand health inequalities and is able to explain how they may impact Black men affected by prostate cancer. Knowledge of, or previous involvement in health awareness initiatives would be beneficial for this role, although we also value transferable skills gained from other sectors.
You’ll have experience in organising meetings or events that cater to a diverse range of participants, ensuring that various perspectives are heard and valued, especially within Black communities.
You’ll have a proven ability to build and maintain trusting relationships with a wide array of stakeholders. Furthermore, you’ll be a great communicator, especially when engaging with community stakeholders.
Please note that community events often take place on evenings or weekends – the successful candidate will need to work flexibly to attend roughly one weekend event a month and take time back mid-week. Community awareness events will take place in the Midlands and London.
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.
We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.
Ways of working
Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.
Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We are looking for an experienced Community and Corporate Fundraiser to join our team at an exciting period of growth for our charity. Building on our existing relationships and developing new partnerships, you will help increase unrestricted income through community and corporate fundraising initiatives.
Elayos exists to bring compassion, support and advocacy to vulnerable and isolated birthing people in Birmingham. Our Perinatal Outreach Workers, come alongside, build relationships, listen and equip with the information needed to empower our clients to have a positive and informed pregnancy, birth and postnatal period.
Our staff and volunteers offer continuity of care as we assist with emotional, practical and physical needs. Elayos values the importance of trauma-informed approaches and seeks to offer this to both staff and clients. Where appropriate, we signpost and collaborate with other organisations to ensure that the greatest range of support is given.
Alongside emotional support, we provide: a baby bank stocking essential equipment and consumables, expert infant feeding support, a small hardship fund for essential items, vouchers to clients at Christmas and toy packs for vulnerable children.
The client requests no contact from agencies or media sales.
BVSC are members of a local consortium where eight voluntary sector organisations have come together to support local people with care and support needs in new and sustainable ways. The consortium will work as “Trusted Partners” to enable people to find the right support services that meet their needs and fulfil their personal goals – supporting them to maintain their independence for as long as possible and helping them to plan ahead.
The consortium service requires a role to act as a single point of access where consortium partners, residents, referrers, and adult social care can contact for information and access to the service. The service is operational from 9am-5pm Monday to Friday and the single point of access will provide the intermediary between LA/Consortia for day today queries and will monitor referrals into the consortium.
At Bexley Voluntary Services Council (BVSC), we’re passionate about strengthening our local voluntary and community sector to make a real difference.
We have an exciting opportunity for an External Trainer to join the Learning and Development team working from home, 30 hours a week on a 12-month fixed term contract.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
This is a home based role that will include travel across England and Wales when delivering training. You will be working within a specific project that delivers learning externally to other organisations outside of VS. Your primary goal will be to design and deliver high quality learning interventions based on what our customers need.
As an External Trainer you will:
- Manage, coordinate and deliver professional, engaging and interactive training sessions to external clients using a range of facilitation methods, ensuring delivery aligns with agreed training objectives, materials and quality standards.
- Lead on the design and development of bespoke learning content to meet client needs and support strategic goals.
- Build strong relationships with key internal and external stakeholders, developing and maintaining close relationships with external clients.
- Responsible for managing delegates, dealing with any issues that arise throughout the learning session. Ensure that all nationally directed learning is delivered in line with the approved materials and standards.
- Lead on the continuous improvement of training, using assessments and feedback to make recommendations for amendments. Review and update training content regularly to ensure relevance and effectiveness.
You will need:
- Experience of delivering training programmes using a variety of different methods e.g. face to face, virtual and one to one, managing delegates and issues that may arise
- Experience of designing and delivering training for adult learners, ideally within a commercial or client-facing environment
- Experience of delivering soft skills training and experiential learning activities
- Ability to develop a range of learning and development solutions that meet client priorities
- Experience of planning courses and evaluating outcomes
- A driving licence as this role does require frequent travel across England and Wales
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.