Supporter experience manager jobs

Role Context and Purpose

• You will be working in partnership with Kentown Support Nurses and the wider team to improve access to therapeutic support for families where there is a child who is receiving end-of-life care. Sessions may take place with adults in the family or children and young people.
• You will manage a caseload of referrals from the Kentown team. You will be working with the family to offer a holistic package of support tailored to their needs, improving wellbeing, building resilience, and developing coping strategies. The majority of sessions will be completed face-to-face within GM, out in the community, although virtual or phone sessions may also take place. Our counsellors employ a flexible approach, which will involve a mixture of open-ended and time-limited interventions.
• You will also be providing post-bereavement interventions to family members who have lost a child with a life-limiting condition. Post-bereavement support could be offered to the families you supported in this role, or you may begin work with new families (referred by the Kentown team).

Below are some examples of how our Therapeutic Support Service can help:

• Encourage clients to explore any of their thoughts, emotions, and feelings in a safe, non-judgemental space.
• Allow clients to vent their frustrations, however they chose to do this - shout, swear, cry, laugh, moan, or use art materials to express non-verbal communication.
• Signpost and inform clients about alternative or other appropriate services.
• Normalise feelings to help clients to reduce any guilt, shame, fear, and anxieties.
• Encourage and support clients to work towards acceptance of their family situation.
• Support clients in their choices.
• Provide space and time to think and talk together.
• Offer a professional and trusting relationship.

Main Duties and Responsibilities

• Leading on therapeutic interventions for the families on your caseload; working in a person-centred way to effectively meet the needs of individuals and the family unit. Counsellors will draw on a wide range of therapeutic approaches, adapting their style as needed, and engaging in continuous learning and improvement.
• Working as part of the team developing and contributing to the provision of services for families within the remit of the contract. This may include partnership working with other organisations providing services to families on your caseload, developing and maintaining effective professional relationships with other staff across Gaddum and with other professionals involved in family care (Kentown Support, CCN Team, CSC, schools, etc).
• Participation in the day-to-day running of Gaddum’s services in the Kentown Support Service. Using appropriate networks to raise awareness of the service within statutory, voluntary, and independent organisations. Supporting social work and other trainee placements when necessary.
• Provision of practical and emotional support to families that have been referred into the service, signposting and referring to local provision where appropriate. Also, liaising with and working alongside existing support groups.
• Adherence to record keeping and monitoring needs of the service. Maintaining privacy and confidentiality in line with Gaddum’s policies and procedures.
• Following Gaddum’s Safeguarding Policies and reporting any concerns regarding an individual’s safety. Promoting the work of Gaddum and safeguarding its good name and reputation at every opportunity. Being aware of personal safety and security when carrying out work and undertaking risk assessments where necessary.
• Maintaining a general understanding of the work of the whole organisation and attend staff meetings/events. Attending meetings with your line manager and accessing clinical and peer supervision. Participating in joint activities e.g. National awareness days, open days, and other promotional activities. Representing and promoting Gaddum when required.

All staff are expected to work within all Gaddum policies and procedures. This role is subject to an enhanced DBS check.

About the Role

As our VAWG Service Manager you will be responsible for the management and delivery of The Angelou Centre’s holistic, trauma informed and culturally competent VAWG services for Black and minoritised women and children. You will ensure the smooth and efficient management of our frontline VAWG services for Black and racialised women and children across Northumbria and the North East. You will manage the day-to-day delivery of projects and services, case management as well as managing a caseload of complex cases. You will ensure that all services maintain high safeguarding standards across the organisation, ensuring that we continue to prioritise women and children or their rights remains central to services. As our VAWG Service Manager you will oversee our representation at multi-agency partnership meetings and develop strategic opportunities for the VAWG services. You will work closely with our Safe Accommodation and Refuge team to ensure our residents remain safe and receive a high standard of support.

Our ideal candidate is someone who;

• Has previously worked within the Domestic Abuse and/or VAWG Sector in management positions, with an excellent knowledge of rights-based ending VAWG service delivery and a track record of case management and safeguarding.
• Is interested in working strategically with the Executive Director to develop and maintain external partnerships, that will support the delivery of quality VAWG services and needs based service growth.
• Strong leadership experience to support the development of high-quality advocacy services and an aspirational staff team.
• Someone with a strong practice in rights-based intersectional advocacy management who has a deep understanding of the needs of diverse racialised communities from a Black feminist perspective.

How to Apply

Please submit your CV and a cover letter outlining your reason for applying and how your past work experiences make you suitability for the role to

 Deadline: Saturday 13th September 2025

 Please note we reserve the right to close this vacancy at any time if we receive a high volume of applications or if a suitable candidate is found, therefore we suggest submitting your application as soon as you can.

 This post is:

• subject to Enhanced DBS Disclosure
• subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. It will be necessary for a disclosure to be made to the Disclosure and barring Service for details of any previous criminal convictions.
• Candidates must be eligible to work in the UK
• Open to women* only (*exempt under the Equality Act 2010 Schedule 9, Part 1

The Angelou Centre is aware that Black and racialised women are less likely to apply for jobs unless they meet every single qualification and requirement. So, if you are excited by the role, but your past experience doesn’t quite match every requirement we encourage you to apply anyway. You may be just the person we are looking for

We are seeking a flexible, reliable, and enthusiastic Support Worker to deliver services for Young Carers aged 5–16. The role involves three key parts. The first is delivering engaging, age-appropriate activities that promote wellbeing, reduce isolation, and give Young Carers a break from their responsibilities. The second is providing one-to-one support to help Young Carers manage challenges, access services, and prioritise their mental and emotional wellbeing. The third is leading outreach with schools, colleges, community settings and professionals to identify and engage hidden Young Carers. 

About The Role: 

You will work across two key age groups, 5–11 and 12–16, delivering and supervising activities, supporting events and trips, and providing behavioural management where needed. Alongside group activities, you will offer one-to-one support to individual Young Carers, ensuring they feel heard, included, and supported as they navigate the challenges of their caring roles. You will also deliver awareness training sessions, run stalls, and build partnerships in the community to identify and engage Young Carers. 

This is a part-time post (3 days per week). Flexibility is required, with regular evening and occasional weekend work.

Key Requirements Include: 

• Experience working with children, young people, or vulnerable groups 

• Experience facilitating groups or activties 

• Ability to provide one-to-one support in a sensitive and empowering way 

• Strong communication skills with young people, families, and professionals 

• Reliable, punctual, and flexible 

• A strong understanding of professional boundaries and confidentiality 

• Willingness to work evenings and weekends when required 

• Commitment to equality, diversity, and inclusive practice 

About Wandsworth Carers’ Centre: 

We are a busy, ambitious charity operating at the heart of the Wandsworth community since 1995, helping thousands of people across the borough in unpaid Caring roles. We give information and advice, organise respite, offer complementary therapies, deliver training, provide peer support, arrange fun events and much more.  In short, we are the Carer's friend and advocate, often helping Carers through difficult times. 

Wandsworth Carers’ Centre is an inclusive employer. We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do.

Benefits of working for Wandsworth Carers’ Centre:   

Friendly team and working environment, contributory company pension, ongoing training and development opportunities and an employee assistance program.  

Salary: £24570.00 per annum plus £5023.71 London weighting

Location: Clapham Junction Shelter shop

Contract: Permanent

Hours: Full time 37.5 hours

Closing date: Sunday the 31st of August at 11:30pm

This role is being advertised as a Shop Manager but on appointment your job title will be Community Shop Manager.

Do you have great leadership skills, a flair for visual merchandising and the ability to spot the value of goods and price them accordingly? Then join Shelter as a Shop Manager at our Clapham Junction Boutique by Shelter shop.

Boutique by Shelter is a series of charity shops with interiors designed by Wayne Hemingway bringing a modern, trendy retail space to the high street. Our first boutique shop opened in Finchley Road and due to its success, we have opened a number of new shops across London. We'd like you to join us to help raise vital funds for homeless and badly housed.

About you

You will need to be an active team player and be able to demonstrate how you’ve managed and motivated a team previously beyond expectations and experience of providing excellent customer service in a face-to-face role.

Have a good knowledge of recruiting and developing a diverse team and how you have supported and motivated teams to progress and how you would bring these skills into this position.

You will need to have good communication skills to engage with the local community to seek out new opportunities to increase the shops contribution to help further Shelter’s cause. You will develop your own and your teams’ interests in merchandising the shop attracting customers and continually develop yours and your team’s knowledge of Shelter, who we are and what we do.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement in all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

How to Apply

Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered

Shelter helps over half a million people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

Safeguarding statement

Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

At Shelter, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We also encourage applications from people, who have been homeless or have been at risk of homelessness. We are facing diverse problems, so need diverse people to tackle them. In addition to this, we encourage an approach to involving people with personal insight of housing issues and homelessness in our recruitment processes.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

We're looking for a kind, compassionate and resilient Bank Support Worker to join our Look Ahead services.

£13.85 per hour on a zero-hour contract

Want to feel in control of your career? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

Bank Support Workers may be able to work shifts from all of Look Ahead's specialisms including Mental Health, Learning Disabilities, Homelessness and Young People. Bank Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices. Within Learning Disability services, this will include providing physical, domestic, emotional and social care. Within Mental Health and Homelessness services they will enable vulnerable people living in a variety of different tenures to manage their tenancies/ licences and move towards greater independence within the community by providing a flexible and individually tailored support package. While carrying out activities Bank Support Workers should deal with all customers, visitors and staff in a professional and appropriate manner and report to Look Ahead staff and management any observations relating to customers' welfare.

For a full job description, please visit our website.

About you:

Is customer-focused - wants to provide a great service to our customers whilst
respecting professional boundaries
Approachable
Can work well on own and also works well as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or
obscure their judgement
Has a practical and logical mind and is naturally well organised
Flexible to ensure a job is done well and supports the customers needs
Open to feedback and personal development
Thrives on change and enjoys dynamic diverse environments
Is respectful, articulate and sensitive in style of communication
Is motivated towards providing an excellent service and has a can do attitude
Enjoys social interaction and the company of others, joins in local activities to
encourage customer involvement
Ability to cope positively with challenging and diverse behaviours

What you'll bring:

Previous experience gained from providing great care or support of a vulnerable person/s or work in similar organisations would be an advantage.

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

About the Role

We are seeking an experienced, dynamic relationship fundraiser to lead a step-change in major donor giving at the Trust. 

This role is for you if you are self-motivated and driven to ensure that targets are hit and projects are delivered to the highest possible standards. 

You will have demonstrable experience of securing and managing 5-figure+ gifts from donors and be a sophisticated communicator with a collaborative approach and the confidence to build relationships with and inspire colleagues, Trustees and donors.

About the Trust

Herts and Middlesex Wildlife Trust is a local conservation charity working to protect wildlife and help people connect with nature. With a team of volunteers we care for wild places so that nature has a place to thrive. We help people experience the wildlife on their doorsteps and to take steps to protect it.

We believe that wildlife should have space to thrive alongside our everyday lives and that everyone benefits from having access to nature.

Our head office is based in the attractive setting of Verulamium Park on the outskirts of St Albans. Our staff team are enthusiastic, friendly and committed to wildlife conservation and exemplifies our values of professionalism, valuing contributions by others and continuing to improve.

How do we support you?

The Trust strives to be a positive employer supporting our staff through flexible and hybrid working, and training and development. We recognise the importance of our staff team and looking after their health and wellbeing. Our values and expected behaviours reflect the culture which the Trust seeks to maintain to ensure productive, efficient, effective and pleasant workplaces and roles.

In support of this, we offer an excellent benefits package, ranging from office perks, generous leave entitlements and financial benefits.

As an employer we are committed to promoting and protecting the physical and mental health of all our staff.

You can find out more on the Herts & Middlesex Wildlife Trust website jobs section. 

Please see our recruitment pack for more information and on how to apply. 

The closing date is 9am on Monday 8th September 2025.

Should you need any adjustments to the recruitment process, either at application or interview, please contact us. 

Community Therapy Services Manager

Location: Central Hub - Unit 9 Brewery Yard, Deva City Office Park, Trinity Way, Salford, M3 7BB (satnav: M3 7BD)

Contract Type: Permanent Full Time (Reduced hours will be considered)

Closing Date: 14/09/25

About Us

We Are Survivors, are a survivor focused voluntary sector organisation that aims to create and facilitate safe spaces for male (including trans and non-binary individuals) survivors of sexual abuse, rape and sexual exploitation across Greater Manchester providing access to quality assured support. Our work is focused on developing ways for individuals to empower themselves to work through personal and sometimes painful issues, guided and supported by our trauma-informed team, following the trauma and recovery model.

Our vision is to have “A society where NO male survivor is left behind”

About the Role

We're looking for a Therapy Manager to join the team. Leading a team of trauma-informed therapists while delivering trauma-informed therapeutic services. We are a dynamic service with a holistic service model, so the senior role is supporting wider than just direct delivery.

You'll play a key role in supporting clients, managing communications, supporting volunteers/placements. You will work closely with our community development team and criminal justice teams to ensure survivors have access to the right support. All staff have a thematic leadership area to expand the organisations knowledge in areas impacting male survivors and their loved ones.

About You

You’ll be someone who is a qualified and experienced therapist working with trauma with a background of leading effective teams. We’re especially keen to hear from people with experience in working with men, sexual harms and supporting therapist and trainees, but we value transferable skills too. If you're passionate about creating a society where no male survivor is left behind, this could be the role for you.

Why Join Us?

· a competitive salary.

· annual leave package with incremental rises plus bank holidays.

· company sick pay.

· Birthday annual leave.

· monthly clinical supervision.

· pension contribution.

· and a range of discount and benefit programmes.

How to Apply

In your supporting statement we want you to answer these two questions:

· How can your experience support male survivors thrive?

· How you meet the role profile, ensure you answer ALL elements in your CV or supporting statement?

Interviews are expected to take place on 25th and 26th September, we reserve the right to interview and close the recruitment process early if satisfactory applicants.

Equal Opportunities

We are proud to be an equal opportunities employer. We actively encourage applications from people with lived experience, people from underrepresented backgrounds, and those who identify as LGBTQ+, disabled, or from Black, Asian or minoritised communities.

We are also a Ban The Box Employer and will always give people with criminal records a fair chance to compete for our available roles. We will only ask about criminal convictions in the later stages of our recruitment processes to ensure we are recruiting off of skill, experience and ability before anything else.

 Role Purpose
To manage specific services and teams, ensuring the provision of quality assured support services to male survivors and their loved ones.

Main Duties and Responsibilities
• To manage the operational and clinical duty of care for support services
• To maintain the safe and inclusive provision of spaces for all clients
• To provide Line Management, guidance and professional and pastoral support to all client facing services staff and volunteers
• To effectively lead and successfully manage the provision of client services, as designed and governed by the organisaton, including ensuring KPIs are met and data handling and reporting is accurate.
• To ensure that all services managed, effectively record and identify threats and trends that will result in responding effectively to meet clients needs.
• To maintain and deliver relevant services to a small caseload of clients.
• Manage and deliver specific projects as directed and agreed by the Executive Team.
• To support the further development of the services that meet clients needs.

Organisational Core Responsibilities
• Stringently uphold the organisation’s values of transparency, integrity, understanding and responsiveness throughout your work and your representation of We Are Survivors.
• Honour a commitment to diversity, inclusion, and anti-oppressive practice and work positively and inclusively with everyone so that We Are Survivors provides a workplace that does not discriminate against people on the ground of their age, sexuality, religion or belief, race, gender, or disabilities.
• Ensure 100% of the work you carry out is for the achievement of the mission “to break the silence of the sexual abuse, rape and sexual exploitation of boys & men and support them and their loved ones to engage in positive healing, free from the impact of abuse” and vision “a society where no male survivor is left behind”.
• Maintain strict confidentiality boundaries as you have access to sensitive, restricted, and classified information; and ensure that you are fully compliant with all information governance policies set by the organisation and/or Information

Commissioners Office
• Respect individuals right to anonymity within and outside of the organisation.
• Fully comply with all professional external frameworks, charters or practice standards that We Are Survivors subscribes to, is a member of, or carries.
• Fully comply with the organisations standard operating procedures / quality assurance, guidelines, policies, and procedures, including all accurate recording of information and ensuring you do not act to compromise the organisational standards or any formal QA Accreditation.
• Remain aware at all times of your responsibilities for your own health and safety, for the Health and Safety of those directly responsible to you, your work colleagues and any others who may be affected by the operations under your responsibility or control.
• Ensure you comply with all requirements identified within infection control measures and risk management, both nationally and locally.
• To work flexibly in the interests of the organisation, which may include undertaking other duties provided that these are appropriate to your background, skills and abilities.

Person Specification
The following attributes are Essential for this role:

Registration:
• BACP, BABCP, UKCP, NCS, BPS or HCPC registered

Qualifications:
• Diploma in Counselling / Psychotherapy or equivalent
• Safeguarding Children and Adults’ Level 3

Knowledge and Experience:
• Understanding of issues relating to rape and sexual assault.
• Experience of leading a team.
• Experience in delivering engaging workshops to a variety of audiences.
• Previous experiences of working within a highly confidential setting.
• Experience in data management and information governance.

Skills:
• Ability to prioritise own workload.
• Good written, verbal and interpersonal communication skills.
• Proficient in the use of Microsoft Office Suite, or equivalent, and electronic database system

The following attributes are Desirable for this role:
Registration:
• BACP Accredited or equivalent.

Qualifications:
• Masters in counselling or Psychotherapy.
• Qualified in EMDR and/or PG Dip in CBT.
• Qualification relevant to role

Knowledge and Experience:
• Knowledge of current support services in the UK that meet the needs of male identified victims/survivors of sexual violence.
• Understanding of the legal framework for victims of sexual abuse, rape and sexual exploitation.
• Previous experience of working with male identified victims/survivors of sexual violence.
• Previous experience of working within a highly confidential setting, adhering to data governance.
• Previous experience of working within the voluntary, community or social enterprise (VCSE) sector.

Skills:
• A commitment to diversity, inclusion and anti-oppressive practice.
• Mentoring.

The Talent Set are thrilled to partner with a world-renowned cultural and scientific institution to recruit a passionate and driven Philanthropy Manager. This is an exceptional opportunity to join a pioneering organisation at the forefront of global research, education, and public engagement. This role will involve managing and developing a portfolio of major donors and prospects, crafting compelling proposals, delivering outstanding stewardship, and working collaboratively with senior stakeholders. This is an exciting chance to make a significant impact within a mission-led organisation shaping the future for people and planet.

 

Key Responsibilities

• Raise significant income from high-net-worth individuals, personally cultivating a portfolio of major donors and securing six-figure+ gifts in support of capital, core, and scientific projects.
• Develop and deliver compelling cases for support, working cross-functionally with internal stakeholders to align fundraising opportunities with donor interests and organisational priorities.
• Plan and implement tailored cultivation and solicitation strategies, leveraging senior stakeholders and leadership where appropriate to maximise donor engagement and giving potential.
• Provide outstanding stewardship and donor relationship management, including high-quality communications, briefings, events, and robust gift reporting.
• Support the development of a strong donor pipeline, mentoring the Philanthropy Executive and contributing to a collaborative and high-performing team culture.
• Maintain accurate records and reporting, working closely with Finance and administrative teams to track income, ensure compliance with funding agreements, and uphold data integrity on the CRM system.

 

Person Specification

• Proven track record of securing and managing gifts from high-net-worth individuals, including prospect research, proposal development, and effective stewardship.
• Direct fundraising experience within the cultural, environmental, or heritage sectors.
• Exceptional written and verbal communication skills, with the ability to present complex information clearly and persuasively.
• Strong relationship-building skills, with the ability to engage and influence a wide range of funders, prospects, and internal stakeholders.
• Collaborative and proactive approach to developing high-quality, fundable project proposals in partnership with colleagues.
• Excellent attention to detail, with strong organisational and administrative skills.
• Ability to manage competing priorities and meet tight deadlines in a fast-paced environment.
• Experience working with international donors and an interest and or understanding of global philanthropy trends.

What’s on Offer

Salary: £38,347 per annum, Full Time, Permanent, Hybrid Working

 

How to Apply

To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity

The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Family Support Worker

 (1-year Maternity Cover)

£24,000 pa + benefits (including 25 days annual leave, company car and pension)

South West Care Team (Swindon and Wiltshire areas)

Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.

About the role:

This Best Companies Top 100 mid-sized organisation and Top 20 Charity is looking to appoint a Family Support Worker to deliver a high-quality family support service as part of our South West Care Team.

Reporting to the Family Support Manager of the South West Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.

Having worked in a stressful and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.

Location:

This post will cover the South West of England, with this position focusing on Swindon and Wiltshire area.

What we’re looking for:

· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care.

· A warm, inclusive approach to achieving goals quickly and correctly.

· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines.

· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)

· A persuasive and open communicator, you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates

· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

We have a range of fantastic benefits that we offer our employees, including:

• Flexible working hours to balance home and working life
• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
• Company car for front line care posts

• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
• Time off in Lieu
• Access to the Blue Light Card Scheme, and other rewards and discounts

• Bike to work, season ticket loan and payroll giving schemes
• A recommend a friend recruitment bonus scheme
• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
• Pension scheme where we contribute 5% of your salary and you contribute at least 3%
• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
• Robust training and development programmes to support your learning and growth.

We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.

Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.

The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

Please visit our website via the link and apply online. Please disclose on your application form if you have used AI for any part of your job application.

Interview dates: Interview Date to be confirmed

Interviews will take place at our South West Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful.

There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and a Best Companies One-Star rated organisation. Registered Charity No: 1070532

We have an exciting opportunity for a passionate Store Manager to join Barnardo's on a Full Time, Permanent Basis.

As a Store Manager you will manage the day to day running of our Kirkby Stephen Store, leading a team of colleagues to maximise store sales and profits. By doing so you will play a crucial role in raising the funds for the amazing services and support Barnardo's provides for children, young people, parents, and carers across the UK.

Location: 14 Market Street, Kirkby Stephen, Cumbria, CA17 4QS

Working Pattern: As the store is open 7 days a week, the successful post holder will be required to on a rota basis which will include weekend, evening, and bank holiday working.

Parking is available behind the shop and there is also a free car park nearby to the store.

Some but not all key responsibilities are:

• Ensuring stock is generated over the door by members of the public and donors sign up to the Gift Aid scheme.
• Ensure that the high standard of service to customers that is expected by Barnardo's is maintained at all times.
• Implement promotions in the Store as directed by Head Office or your Area Business Manager.
• Maintain a high standard of presentation, both in the windows and the interior of the Store.
• Ensure there is adequate stock available on the shop floor, at all times, on all key lines
• Provide training, development, work reviews and appraisals for paid staff to enable them to perform their jobs efficiently and effectively.
• Create an organised and pleasant working environment for staff and volunteers.
• Actively recruit the correct/specified number volunteers to deliver the stores objectives and KPI's.
• Ensure all financial, cash handling and security procedures are adhered to as per the Barnardo's Manager's Manual and the relevant Retail procedures.
• Hold the shop keys, ensuring that the shop is secure whenever it is left unattended.

Idea Candidates Must Haves:

• Ability to deliver excellent customer service.
• Experience of managing people
• Ability to liaise and respond to a variety of people from varying backgrounds.
• Ability to meet the needs of customers on a face-to-face basis, in order to generate sales and increase customer usage of the shop.
• Ability to add, subtract, divide, and multiply up to four figures in order to maintain budgets and complete accurately weekly income/banking sheets.
• Ability to handle cash and reconcile accurately.
• Proven experience of meeting targets and KPI's.
• Basic IT skills.

The full Job description and Person profile is available below. Please read this before applying to ensure that the job matches your skills and experience.

* As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check.

Interview Date: Where an interview date has been given in the advert, this will be the only date available. Please check this before proceeding with your application.

Community Fundraiser

(Maternity Cover – Temporary)

£29,217 per annum

37.5 hours per week

Predominantly Mon-Fri with some evening and weekend working

5 weeks holiday pay plus Bank Holidays, Pension Scheme, Staff referral scheme (earn extra pay every time you successfully refer someone), Employee Assistance Programme, including private GP access, Free roadside parking off site, Free DBS check.

Closing date for applicants: 15th September 2025

First interviews via Teams: 22nd September 2025

Second interviews: 1st October 2025

 

Would you like to work in a genuinely rewarding organisation?

Nottinghamshire Hospice lead the provision of compassionate, community palliative care to those who are dying in Nottingham and Nottinghamshire from a terminal or life limiting illness.  Our values are embedded throughout the organisation – Compassion, Trust and Ambition.

You’ll be responsible for developing and maintaining our growing community fundraising income stream by empowering and inspiring the community of Nottinghamshire to actively fundraise for Nottinghamshire Hospice.

Our focus is on giving supporters the tools and support to champion our organisation whilst having fun and making as much money as they can to support our patients.

The role will do this by focusing on;

· Increasing our presence and fundraising income from local communities.

· Growing and then maximising the income from supporters who choose to fundraise for Nottinghamshire Hospice.

· Storytelling and communicating the impact fundraising has on those we support

· Recruiting and supporting a team of volunteer community fundraisers.

· Recruiting event participants and supporting their fundraising activities and developing a Hospice events programme that focuses on return on investment.

This role requires an ambitious, self-motivated, and target-driven fundraiser who will form part of our vibrant and passionate fundraising team.

Department: Big Issue Invest
Contract type: Fixed Term Contract
Hours: 35
Salary: £50,000 - £55,000 per annum depending on skills and experience
 
Driving Impactful Social Investment Opportunities in the West Midlands
 
Big Issue Invest is one of the leading social impact investors in the UK and we are looking to grow the level of engagement with the social impact sector in the West Midlands and other voluntary sector organisations looking to grow their impact.
 
To do this we are looking for a new Investment Manager to be our regional representative. You will be based in the region but have the full support of the nationwide investment team.
 
We are passionate in our desire to bring more investment into the region and to build on existing networks in the regional social sector. Therefore we need someone who shares this passion and has the knowledge and skills to be able to build networks and develop investment opportunities, all backed up by a strong knowledge of the issues that Big Issue Invest exist to address alongside the wider social investment market.
 
You will be working closely with the BII Investment Team and the Combined Authority to proactively source, connect to and assess new investment opportunities that meet our criteria for investment. You will also work closely with WMCA other co-investors, accelerators, networks, etc, to build and maintain a pipeline of impact driven investment opportunities and support the strategic development of the portfolio.
 
Other key tasks include financial risk and analysis and supporting the development and refinement of the teams investment strategy.
 
You will bring an understanding of the most pressing social issues of the region and ideas on how they can be addressed, including different investment approaches. You will also have experience developing business pro-actively through networking, events and engagement with stakeholders in the region.
 
A strong understanding of debt investments and SME/corporate credit analysis and a strong ability to build and maintain relationships with other sector intermediaries and the ability to make useful connections to support social organisations will be a key requirement for this role.
 
If this sounds like you and you are a supporter of our work then please see the attached Job Description for a fuller summary of responsibilities, skills, qualities and experience required for the role.
 
The role is full time and fixed terms for 2 years with a desire to make the role permanent.
 
We encourage and welcome applicants from all members of the community and particularly applications from those who are underrepresented in our sector – women in finance, people with disabilities, Black, Asian, or Minority Ethnic backgrounds, LGBTQIA, and from different socio-economic and educational backgrounds.
 
Big Issue Invest is part of the Big Issue Group which brings together media, investment and service initiatives under the one aim of creating solutions through enterprise, to unlock social and economic opportunity for the 14.5m people in the UK living in relative poverty to earn, learn and thrive.
 
The Big Issue Invest and Big Issue Group are strongly focused and striving towards equal opportunities and committed to promoting and enhancing diversity, equality and inclusion. 
 
Salary and Benefits:

• Salary is in the range of £50,000 to £55,000 per annum.
• 25 days holiday plus bank holidays that grows incrementally service.
• Flexible working policy
• Hybrid working available
• Pension scheme
• Private Health care cover
• Enhanced Family benefits
• On-going learning and development
• Employee Assistance programme to support your health and wellbeing
• Blue Light Card Benefits scheme

 
Workplace details:
 
The role is based remotely with ability to travel across the West Midlands. Periodic meetings will take place at the West Midlands Combined Authority offices and office space is available either at WMCA or Big Issue offices in Birmingham. Occasional travel to the Big Issue offices in Finsbury Park will also form part of performing the role.
 
Closing date – 29th August 2025 (23:59pm). Please note that we may shortlist and interview before the role closes so please apply asap.
 
Since 1991, The Big Issue has fought poverty by creating opportunities and supporting people to take control of their lives. Over time our organisation has grown and now The Big Issue Group consists of The Big Issue Company Ltd and Big Issue Invest Ltd (our social investment arm) and Big Issue Changing Lives Community Interest Company.
 
REF-223016

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a Housing Floating Support Worker

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending.  We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability. 

About the role:

The Floating Support Worker will specialise in working with women for whom housing, and risk of tenancy breakdown is a priority. You will provide specialist housing and domestic abuse support to women aged 18 and over. The accommodation needs of the women you support will require you to advocate and support for each woman efficiently and empathically, whilst liaising with providers and stakeholders to ensure her accommodation needs are met. The role is dynamic and requires the post holder to respond to women with effective crisis intervention, advocacy and support. They will be required to coordinate the provision of multiagency support which focuses on working with clients to maintain their tenancies and prevent homelessness. The post holder will establish positive, proactive, and innovative working relationships with housing services and partner agencies.

The Floating Support Worker will ensure that the women survivors views and needs inform every stage of the process, and so the post holder will be empathic, empowering and able to advocate for women. You will also share your learning with your team, Advance and other stakeholders to ensure best practice is consistently achieved.

Working as part of a team of Floating Support Workers, you will make proactive contact and provide high quality non-judgemental advocacy and support based upon a client led needs and risk assessment. You will be responsible for a number of women at a time and you will be their designated and consistent support worker. You will also support women and referrers at the first stage of referral by completing assessments and providing crisis intervention support as part of a ‘duty’ team with designated days for you to do this.

The Floating Support Worker will have an excellent understanding of domestic violence and its effects on women and children and of best practice within the domestic abuse and the housing sectors. As an experienced domestic abuse advocate who has worked with complex and multiple needs, you will be skilled in risk management and safety planning, remaining calm in a crisis and in handling sensitive information appropriately.

Experience of supporting female survivors of domestic violence with housing and accommodation needs, in partnership with other organisations, and of safeguarding procedures is essential for this post.

Key Responsibilities and Duties

· Create effective working partnerships with housing service providers and the local council to promote the Floating Support Worker Service

· Provide information, guidance and support to referral stakeholders to enable them to identify women at risk of and experiencing domestic violence, enabling them to confidently respond and refer women to the service. This may include delivery of briefings and information sessions to upskill housing workers. To continuously build awareness of the service and confidence of stakeholders in order to ensure women in need are identified and supported

· Effectively support a number of women at any one time, undertaking case management activities such as excellent assessments, action planning, referrals, and record keeping

· Conduct comprehensive assessments of needs and risk for women experiencing domestic violence, carry out short- and longer-term risk management, safety planning and support; and identify and refer to services appropriate to their needs, including attendance at specialist/dedicated courts and MARAC as required

· Develop and deliver support plans that include delivery of high-quality face to face or telephone crisis intervention, information, advocacy and support, in respect to criminal and civil remedies, housing, health, welfare rights, children’s legislation and other appropriate interventions. Ensure that focus on safe tenancy sustainment and homelessness prevention underpins all work

· Advise women of their rights and options for seeking help and support from other agencies, making referrals and co-ordinating the provision of multi-agency support where necessary, and proactively advocate ensuring barriers to accessing support and protection are minimised

· Proactively assess the needs and safety of any children that women using the service may have, ensure that any risks/needs identified are addressed directly with the woman, and take appropriate action to safeguard them

· Proactively assess the needs and safety of women at risk proactively following Adult at Risk policies and procedures

· Participate in multi-agency conferences in respect of children and adults at risk as required, providing reports and undertaking actions as necessary

· Ensure all monitoring and evaluation for each woman, all cases and the project overall is accurate and up to date. Work in partnership with your team and the Advance Insights and Evidence team to ensure all reporting requirements are met. Highlight issues and successes in a timely manner

· Ensure that agreed case recording and monitoring systems are kept up to date and secure, and write internal and external reports where required, including for safeguarding conferences, team meetings, managers and other appropriate partners and stakeholders

· Participate in multi-agency working and focus groups when requested to do so and follow through on agreed appropriate actions that arise from these

· Work effectively as a member of your own team and as a team member of Advance supporting all organisational objectives

· Work in partnership with housing staff and provide institutional advocacy to maximise positive outcomes and use the appropriate reporting mechanisms to highlight persistent or recurring issues that arise

· Be responsible for your own personal learning development and keep up to date on research, relevant legislation, policy and practice, and other literature relevant to the role

· Participate in supervision, training and meetings as required, and assist in the development of services in line with agreed development plans

How to apply:

Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.

· Closing Date for Applications: *Sunday 31st August 2025 @23:59

· Interviews are taking place on a rolling basis

*Advance reserves the right to close the advert early, or on the appointment of a candidate

What we can offer you - Employee Benefits: 

A 35-hour working week

An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!) 

Additional days off to celebrate International Women’s Day, and for religious observance and moving home

Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more

Pension scheme

Enhanced maternity/adoption provision

Access to our Employee Assistance Programme

Employee eye-care scheme

Clinical supervision for front line staff and first line management roles

Refer a Friend Scheme - £250 for each referral who passes probation

Organisation wide away days

Thorough induction and training

Career development pathways 

**************************************************************

Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team who will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe.  We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks.  We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing

Location: Lambeth

Salary: Unqualified: £16,953 - £17,947.80 per annum (Pro-rated based on an FTE of £28,255 - £29,913 per annum) 

Qualified: £17,953.80 - £19,573.80 per annum (Pro-rated based on an FTE of £29,923 - £32,623 per annum)

(Please note that applicants are usually appointed at the bottom of the relevant band)

Hours: 22.5 hours per week

Contract: Fixed Term Contract (Until 31st March 2026)

Closing Date: Thursday 28th August 2025 

Closing Time: 00:00am

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as an Refuge Worker at Solace Women's Aid.  

You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About the Service

We have two refuges in Lambeth and provide emergency accommodation to women and children fleeing domestic abuse and sexual violence.  We are there for women at a time of crisis and help families take their first steps to freedom and recovery.

About the Role

Do you enjoy working in a fast-paced environment where no day is the same

This role requires using your initiative and proactive attitude than reactive.

You will also be working with women who are in trauma and can be in crisis requiring you to be empathetic but aspirational. You will provide advice and support to women who have experienced domestic abuse in a refuge setting, across the three sites.  You will carry out risk and needs assessments, develop support plans and carry out key work with women survivors. You will be expected to work in one of the three Refuges as part of your role

Some of the tasks you will be required.

• Support – Induction, Risk Assessments, Domestic Abuse, Mental Health, Benefits, Debt Advice, Move On, maintain accurate recording on Solace case management system and ensure regular reviews are carried out.
• Frontline delivery of support directly to service users
• Repairs Identification/reporting/meeting contractors
• Void inspections, basic void works – i.e. clean/clear, furniture, welcome packs 
• Service Users Arrears & HB Claims and benefits - Identify arrears of concern & raise to Service Manager
• Helping service users understand housing benefits/welfare benefits available to them 
• Initial Safeguarding Reports 
• Deliver Clear Outcomes – contractual deliverables or Solace standards 
• Multi agency working involved with Service Users
• Support service user to access other community services 
• ED&I Awareness-needs for SU’s including organising EDI activities.
• Promoting SU involvement activities.

Please note this list is not exhaustive and you will be required to carry out tasks delegated to you by your line manager.

About You

The ideal candidate will have in-depth knowledge of domestic abuse and its impact on women and their children, as well as experience of providing emotional and practical support to victims of domestic and sexual violence.  An in depth understanding of the needs of women and children from a diverse background is essential. 

• You will have experience of managing risk and following case management procedures to meet the needs of the client group, and the ability to work with women to help them to understand their needs, risk assess, develop safety plan and support them in linking with other agencies.
• You should have an understanding of the homelessness process, either professionally or personally. 
• You will have a working knowledge of the available legal remedies, housing and welfare benefits, as well as experience of providing workshops.

Outside of this, you will have excellent administrative and time management skills and the ability to effectively manage a caseload.

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

• Flexible working
• Focus on learning and development (internal career progression and training)
• Generous holiday entitlement
• Employer pension contribution
• Family-friendly leave and enhanced maternity pay
• Access to Inclusion Networks
• Daily clinical debriefing
• Employee Assistance Programme providing free 24/7 support and advice
• Employee Benefits Platform offering staff discounts, benefits and savings
• Flow & Restore yoga classes
• Meditation sessions
• Cycle to Work Scheme

How to apply

When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:

• Values, Behaviours & Competencies
• Knowledge, Experience and Skills

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies.