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Fancy helping us deliver some of our most successful fundraising products?
Our regular supporters are essential to delivering our services across the UK and internationally. We’re looking for a Regular Giving Programme Manager to ensure we’re developing innovative new approaches in this area, and existing supporters receive an excellent experience.
What does this role do?
As Regular Giving Programme Manager, you’ll:
- ensure the successful delivery of programmes in the area, which includes our most popular fundraising product Sponsor a Dog, continually analysing and assessing performance, and reviewing plans as necessary,
- develop new product opportunities in the area and maintain existing ones, providing those essential, long-term supporters with an excellent sponsorship experience,
- lead and manage the Regular Giving team, embedding a high-performance culture, and supporting where necessary,
- provide strategic input, insight gathering, and analysis to projects throughout the year.
This role is a fixed term contract from December 2026 to November 2027. Interviews for this role are provisionally scheduled for 12th and 13th October 2026 and will take place on Teams.
Could this be you?
To be successful in this role, you’ll need significant experience in a fundraising role, specifically in individual giving and implementing supporter experience strategies and plans. You’ll be a strong people manager, who is able to coach and manage teams through change, as well as an excellent communicator, who can manage strategic conversations with stakeholders and build relationships internally. Above all, you’ll be passionate about the work we do, and the impact our fundraising can have.
What does this team do?
The Mass Public Fundraising directorate brings in approximately £88m per annum through regular giving, one off gifts, prize led fundraising, community and events and legacy and in memory. Our collective ambition is to build on our already successful portfolio of fundraising products and grow and diversify our income by 25% over the next five years, through engagement and value exchange.
About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Use your fundraising expertise to help create lasting impact. Join us to grow and engage our supporter community across global markets, inspiring more people to connect with our mission and support our work.
Role Responsibilities:
1. To engage, convert, acquire and onboard new and warm audiences using multi-channel such as direct dialogue, digital (e.g. journey planning and mapping, email/SMS), and telemarketing aligned to reflect VSO’s Purpose.
2. Manage VSO’s direct dialogue fundraising programmes, making choices and decisions on a commercial basis to deliver accelerated income growth.
3. Project management and overview of direct dialogue fundraising in the UK and US (new market) and introducing one other new market in 2027.
4. Providing clear visibility of relationships and performance, alongside managing and monitoring the performance of suppliers.
5. Ongoing attrition and KPI monitoring, evaluation, and improvement planning to maximise new donor acquisition and growth VSO’s donor files.
6. Initiate and proactively help identify new (market appropriate) audiences, campaigns, and acquisition products to engage and acquire new donors and income for VSO.
We bring about lasting change by working through volunteers and partners to empower communities in some of the world’s poorest regions.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Mustard Tree is a charity dedicated to combating poverty and preventing homelessness across Greater Manchester. For more than 30 years, we have supported people by providing essential items through our community shops and helping individuals build brighter futures through 1-2-1 support, training programmes, employment support and community activities.
We are entering an exciting period of growth, expanding our reach and increasing our impact. The Head of Services role presents an excellent opportunity for an experienced Service Manager who is ready to take on a new challenge, helping to shape and develop our services while making a lasting difference in the lives of people facing hardship and homelessness.
The Head of Services is responsible for the operational leadership of the charity's services, ensuring high-quality, safe, person-centred support for people experiencing homelessness, financial hardship, and social exclusion. You will provide leadership and support managers to deliver excellent outcomes for service users and will also contribute to organisational strategy, performance, culture, and sustainability.
As a member of our SLT, you'll be leading alongside a team of kind and empathetic people who share a passion about helping our service users. Our SLT members each bring different perspectives, have a strong commitment to supporting each other and their teams and are not afraid to challenge or be challenged in order to make a tangible, lasting and positive difference.
Our mission is to combat poverty and prevent homelessness.
The client requests no contact from agencies or media sales.
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Remote-first. Applicants must live within two hours’ travel of Cambridge city centre.
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Salary: £39,000 to £45,000 (Depending on Experience)
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Type: Full-time, permanent.
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Team: Fundraising
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Directly Supported By: Head of Fundraising
The Charity and Our Vision
For more than 15 years, Scotty's Little Soldiers has supported children and young people bereaved of a parent who served in the British Armed Forces. We are now on an exciting journey to expand our support to anyone affected by a military-connected bereavement, with the ultimate goal of empowering a community of more than 25,000 bereaved individuals and their families by 2035.
Nikki Scott founded the charity in 2010 following the death of her husband, Corporal Lee Scott. Today, Scotty’s provides a unique combination of emotional, practical and educational support to the bereaved military community. Lived experience remains central to our work: we listen continually to families so that we can understand their needs and strengthen our services.
Our vibrant, non-traditional culture puts the needs of the bereaved military community at the centre of everything we do. We champion innovative approaches and strive to recognise the strength of community, resilience, and connection.
Role Mission
To develop and own a best-in-class supporter experience, one that makes every person who chooses to support Scotty’s feel valued and as though they are on the journey with us, not simply funding it.
You will own the end-to-end individual supporter journey, whether that is a one-off fundraiser or an ongoing donation. Using insight, the latest technology, and continuous improvement of our processes, you will create experiences that can scale as we grow yet remain personal, and unmistakably Scotty's. You will work with Supporter Care to champion supporter stewardship, fundraising journeys, donation experiences, insight and fundraising technology.
Community is one of Scotty's three core fundraising streams, alongside Corporate and Grants, each owned by a dedicated lead within a team supported by the Head of Fundraising. You will own the community income budget and be responsible for protecting and growing it sustainably over time. But income is a consequence of doing the experience well. Many of Scotty's biggest supporters (individuals and corporate) began as individual donors or fundraisers; how we make people feel today shapes what they become tomorrow.
Before we look at ways to proactively grow our community income we need the right foundations in place – that’s the primary goal for this role over the next 12-18 months.
What you’ll be responsible for:
Supporter Experience.
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Own the end-to-end supporter journey. From someone’s first interaction with Scotty’s right through to a long-term relationship, creating a distinctive Scotty’s experience that works for one person as well as it does for 1,000 people.
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Own the donation experience across all channels and technology e.g. online, mobile, in-person activities, ensuring it’s slick, safe, and easy.
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Own the stewardship framework. How do we live our core value of ‘everyone a supporter, every supporter a VIP’ in a manageable and scalable way? How we do recognise and thank supporters, how do we communicate the impact of their support?
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Own how we track supporter feedback to shape the continuous improvement of our journeys.
Systems and Processes.
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Own the CRM (we currently use Salesforce) and all fundraising tech with support from tech team members and agents. What does great look like, and how do we get there?
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Own the data. Use data to help us prioritise and make decisions – we’ve got limited resource, so we need to deploy it in the right places.
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Own where automation and AI can help us scale whilst maintaining our values and without losing the personal touch.
Leadership.
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Support our Supporter Care role, helping them to develop and understand what great supporter experience looks like.
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Own the community income budget. Work with the Head of Fundraising to ensure we work towards both our income and expenses targets, whilst ensuring we are reporting and forecasting accurately on a regular basis.
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Own the annual community fundraising plan and any associated OKRs. Taking the charity’s strategy and annual priorities and translating that into aligned and focused quarterly, weekly and daily priorities.
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Own compliance across our community fundraising activities. Ensuring that all activity is legal and safe and that we work towards best-in-class processes.
What does success look like:
3 months…
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Onboarding. Completed four weeks of ring-fenced onboarding to ensure understanding of the Scotty’s World (history, brand, values and behaviours, and your role within it), the Military Community, and Military-Connected Bereavement.
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Mapped the ‘as-is’. You’ve mapped the current end-to-end supporter journeys and can present them visually to the wider team. You’ve identified what works and what isn’t working.
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Established the baseline. You’ve identified and put in place clear measures to understand how good our supporter experiences are and audited existing data.
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Plan ready. You’ve got a plan with specific priorities, agreed with the Head of Fundraising and SLT ready to move forward with.
6 months…
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Refreshed stewardship framework in place. How we recognise and communicate with supporters has been designed, agreed and implemented.
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Donation experience is slicker. Short-term priority fixes are in place across all channels making it easier for supporters to donate when they want to.
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Our supporter care processes levelled up. We’ve agreed new standards, documented processes, and set success measures.
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Supporter feedback is live. We’re tracking real supporter feedback, analysing it and sharing with the wider team.
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Identified longer-term tech improvements and implemented short-term fixes across Salesforce, website and other apps.
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Taken full ownership of the community fundraising stream, including budget, forecasting and reporting.
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Demonstrated measurable progress. Against baseline in satisfaction, retention and donation values.
9 months…
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A distinctive Scotty’s supporter experience is embedded. Every supporter and team member can clearly recognise the experience which is delivering a consistent journey for all supporters no matter what their entry point.
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A clear evidence-based picture of our supporters. You’re able to present a clear evidence-led view of our supporter base (who they are, what motivates them to support, what is working and what isn’t).
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Stable foundations. We’ve set the foundations for future growth and are confident we can begin scaling without a negative effect on the experiences built.
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Demonstrated measurable progress. We have stable or growing income with improvements against benchmarks for supporter satisfaction, retention and donation value.
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Year two is scoped. Future improvements to the experience are planned alongside the gradual introduction of more proactive opportunities to sustainably grow income in 2028 and beyond.
What You’ll Need to Succeed
Essential
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Experience growing supporter, donor, customer or community journeys - improving engagement, retention and long-term value.
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Strong understanding of individual giving, community fundraising, supporter care or a similar income-generating area.
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Experience owning a supporter income stream, including planning, forecasting and monitoring performance.
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Experience owning data, insight and CRM systems to establish benchmarks, and execute on action to improve supporter journeys, stewardship and results.
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Excellent communication and relationship-building skills internally and externally, with the ability to create scalable, excellent supporter experiences.
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Experience leading and developing others to deliver high standards.
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Good understanding of compliance, data protection, regulation and compliance.
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Highly organised and outcomes-focused and able to turn plans into action.
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Genuine enthusiasm for technology and AI, with judgement about where automation adds value at scale and where a personal touch matters more.
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Sensitivity and emotional intelligence as you will be working with bereaved Armed Forces families.
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Commitment to Scotty’s mission, culture and values, with the ability to represent the charity warmly and professionally when required.
Desirable
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Experience working within a charity, fundraising or membership organisation.
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Experience using Salesforce, JustGiving or similar fundraising platforms and integrations.
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Experience stewarding high-value, strategic or long-term supporters.
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Experience working in a growing organisation where systems, processes and roles are evolving.
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Experience growing regular giving, Gift Aid or supporter lifetime value.
Additional Information
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The role may require occasional evening or weekend work
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Enhanced DBS check required
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Travel will be required to events and team training days
The Scotty’s Way
At Scotty’s, our personal performance is only 50% of what success looks like. Our culture is equally important. When you join our team, you sign up to The Scotty’s Way, rooted in our four core values:
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Families Come First
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Everyone a Supporter, Every Supporter a VIP
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Love What You Do
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Remember, Every Day
Our values are further supported by our four non-negotiable behaviours of Show Respect, Speak Up, Take Ownership and Actively Collaborate. We are looking for an individual who embodies these values and behaviours.
Closing date: 21st October 2026
Important Information
Feedback
We are unable to provide individual feedback on every application. We will contact candidates who are shortlisted for interviews by email.
We will only consider applications from candidates located within 2 hours of central Cambridge.
We're a remote-first organisation and our day-to-day work is extremely effective with our team based at home. However, some of the most important work we do, innovation, collaboration, problem-solving, and strategic thinking, benefits hugely from being in the same room, and those moments don't always come with months of notice. That's why we're currently looking for team members who are within a 2-hour travel time of Cambridge.
Thank you for your interest in joining our team, we are an equal opportunities employer, we are committed to creating a diverse and inclusive workplace where all employees are treated with respect and given equal opportunities for employment and advancement.
We do not discriminate because of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, sexual orientation, or any other characteristic protected by law.
We encourage all qualified individuals to apply for employment within our charity, and we provide a fair and inclusive recruitment process for all candidates.
The client requests no contact from agencies or media sales.
Who are Guts UK Charity?
Guts UK Charity is committed to a world where digestive conditions are better understood, better treated and everyone who lives with one gets the support they need. Too many people are suffering or dying in silence or alone. They don’t know where to turn for information or support, diagnosis takes too long for many, and treatment can often come too late.
We are the only UK charity that covers the entire digestive system. We raise vital awareness of digestive conditions, fund life-saving research, and provide patients and loved ones with expert information and support – we are informed by evidence and expertise, our community, and the patient voice.
Our mission is simple: to improve the lives of millions of people affected by digestive conditions
Events & Community Fundraising Manager
We are looking for an Events and Community Fundraising Manager, who will be responsible for growing income, supporter participation and long-term engagement across our events and community fundraising programmes. You will manage and develop our existing portfolio while identifying new and innovative opportunities for sustainable growth. This is a hands-on, strategic and creative role. You will be expected to take ownership, develop new ideas, use data and insight to inform decisions, and turn opportunities into practical fundraising activity.
You will join a small and ambitious fundraising team with an established portfolio of around 30 events and a range of community fundraising activities and partnerships, generating approximately £200,000 a year. You will have the opportunity to build on this foundation, developing new fundraising products, audiences and partnerships and improving the supporter experience.
We're hoping to find an experienced events and community fundraiser who can take the lead on their own portfolio, build strong relationships and enjoys working collaboratively in a small, fast-paced charity.
Location
We have offices in London and Huddersfield, both of which are easily accessible by public transport or road. We support hybrid working but attendance in the chosen office is required for a minimum of 1 day per week.
Please see the attached detail job pack for further information and how to apply.
Our vision is of a world where digestive disorders are better understood, better treated and everyone who lives with one gets the support they need



The client requests no contact from agencies or media sales.
Are you passionate about creating memorable experiences and building meaningful connections? Do you thrive in a busy environment where no two days are the same? If so, we want you!
As our Supporter Engagement Coordinator, you'll be an important point of contact, ensuring our audience members and supporters experience top-notch care and engagement. You'll play a critical role in our mission by coordinating events, managing communications, and supporting our vibrant community. You will ensure that the data on the College's CRM system is up to date and accurate.
You will have the following
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Customer Service Excellence: Proven experience delivering high-quality customer care, ideally in a fundraising, or educational setting. Ability to handle enquiries and complaints with professionalism and empathy.
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CRM and Data Management: Strong working knowledge of CRM systems (we use Beacon) including data entry, segmentation, and reporting. Experience with data imports/exports and maintaining data accuracy.
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Event Coordination: Experience planning and delivering events, including logistics, venue liaison, catering, and AV coordination. Comfortable acting as Duty Manager and supporting evening lectures and events.
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Communication Skills: Excellent written and verbal communication skills, with the ability to engage supporters, respond to enquiries, and write engaging responses.
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Digital Literacy: Proficient in Microsoft Office Suite (Word, Excel, Outlook), Eventbrite, and online giving platforms. Comfortable using digital tools to manage bookings, communications, and supporter journeys.
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Organisational Skills: Highly organised with the ability to manage multiple tasks, prioritise effectively, and meet deadlines. Strong attention to detail.
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Team Collaboration: Experience working collaboratively across departments and with volunteers. Willingness to support colleagues and contribute to a positive team culture.
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Friendly, approachable, and professional manner.
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Enthusiastic about public engagement and supporter care.
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Flexible and adaptable, with a willingness to work occasional evenings.
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Proactive and solution-focused, with a commitment to continuous improvement.
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Experience in a fundraising or engagement role within a charity, or educational organisation (desirable)
Gresham College is a charity which provides high-quality free education to the public across a broad range of subjects.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join us at an exciting time in our journey to improve lives through the sport of boccia and help to lead development of the most inclusive sport in England.
To help us achieve our ambitions, we are looking to recruit a Business Support Manager, to join our small staff team and report to our Head of Operations.
As Business Support Manager, you will play a central part supporting the organisation and ensuring we offer great service and care to the boccia community.
We are looking for people who can make a positive contribution to our charity and use their experience and skills to support our work. The ideal candidate will be passionate about making a real difference and bring new ideas for our processes and services.
Purpose of the role
· To manage assigned business support services within Boccia England, using a strong customer focused approach to achieve operational effectiveness and demonstrate our company values.
Key Accountabilities and Objectives
Administration - Provide a high level of administrative support to the Boccia England team (30% of time to this objective)
· Develop and implement systems and procedures to support the efficient operation of Boccia England and improve the service we offer to members and customers
· Manage the enquires received into Boccia England which includes email, phone and web contacts.
· Provide administrative support to the wider team in areas for events, competitions, and talent.
· Ensure all Boccia England policies are up to date, fit for purpose and compliant with legislation.
· Support compliance with relevant standards including health and safety requirements and data protection in conjunction with the Head of Operations.
· Create a suite of standing operating procedures (SOPs) to support the team and create efficient ways of working and cost savings where appropriate.
Volunteer People Management –Manage and support Boccia England volunteers(30% of time to this objective)
· Effective management of the volunteer community in organising and attending events, competitions and other areas as and when required.
· To include defining clear roles and responsibilities, clear communication; setting appropriate objectives; monitoring and reviewing performance; providing support and guidance and personal/professional development.
· Support and develop inclusive communication strategies in all communication to volunteers
· Collect feedback from the boccia community to identify improvement areas and action these where appropriate.
Commercial shop – Manage the Boccia England shop, deliver high levels of customer satisfaction and achieve income targets (30% of time to this objective)
· Manage the Trading budget to realise a positive contribution to the overall Boccia England budget.
· Manage the shop suppliers and ensure stock levels are appropriate.
· Manage customer experience to achieve high levels of satisfaction and repeat business.
· Complete regular reviews of products and complete market research to identify new items tosell which will benefit the boccia community and generate new income revenue streams.
· Be responsible for the shop website, ensuring it is up to date, maintained and the functionality is maximised.
Boccia England Membership - Manage the existing membership benefits package to ensure all areas are delivered (5% of time to this objective)
· Be a subject matter expert for the Boccia England membership platform.
· Deliver training to new and existing team members to maximise their use of the platform.
· Provide regular reports to the Senior Leadership Team and Board on membership numbers, trends and engagement rates.
· Coordinate the annual membership activities to ensure these are delivered
· Collect membership feedback to report on the current membership offer and manage satisfaction within the membership packages.
· Support the team with initiatives to increase membership numbers and support the retention of existing or lapsed members.
· Input into the annual review of the membership packages to identify improvements and deliver these where appropriate.
Human Resources - Provide administrative support to the Head of Operations in people related work (5% of time to this objective)
· Coordinate wellbeing newsletters and support the team to deliver a calendar of wellbeing initiatives.
· Work with the Head of Operations to support the recruitment of roles across the business, these may be paid, unpaid, volunteer and or self-employed roles.
· Support the administration of tasks, such as safer recruitment processes, onboarding and induction checklists, training needs surveys and plans.
General Requirements
· Manage own workload effectively.
· Be committed to continuous improvement.
· Provide excellent and timely customer service with both internal and external communications.
· Use and share knowledge and expertise to develop Boccia England.
· Be an advocate for Boccia England and the sport of boccia.
· Any other tasks or responsibilities as deemed appropriate by the Head of Operations which commensurate with the responsibilities of the post.
To create positive, engaging and accessible opportunities for physically disabled people to play boccia.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Family Support Manager - South East
£35,000 pa + Company Car (with an approx. retail value of £23,000-26,000, taxable benefit in kind of £6-£8k) and other excellent benefits
This post will cover the Surrey, Sussex, and Kent regions
About the role:
We are looking to appoint a Family Support Manager on a full-time basis (35 hours, 5 days per week), to deliver a high-quality family support service as part of our new South East Care Team to families in the local area, at a time where they need it most.
Reporting to the Head of Care out of our South East base and working in partnership with health, education and social care professionals, you will take responsibility for delivering a high-quality family support service; and will act as the local Registered Manager for the Care Quality Commission, providing management and leadership to the team in relation to all safeguarding issues.
Having worked regularly in a demanding and emotional environment, within the community, you have a commitment to working in partnership with children, young people and their families, developing, monitoring and delivering service outcomes and building and maintaining successful professional partnerships to ensure the service is accessible to relevant families.
Location: This team covers Surrey, Sussex and Kent.
What we’re looking for:
- An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care
- A poised and convincing communicator - you will maintain effective relationships with stakeholders including families, referrers, partners and other statutory, private and voluntary agencies.
- Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines
- A persuasive, inclusive approach to achieving goals quickly and correctly – with a warm and friendly working style.
- Comfortable with a changing environment - you will thrive working at a fast pace and controlling tasks from conception to completion and understand that quickly connecting with people is essential.
What we offer:
We are proud to be a Best Companies Two-Star rated organisation, an outstanding place to work! As a Top 10 Charity, we have a range of fantastic benefits that we offer our employees, including:
- Control over your own schedule, based on the needs of families on your caseload, to balance home and working life
- Company car for front line care posts (car P11D value of £23,000-26,000, taxable benefit in kind of £6-£8k)
- Pension scheme where we contribute 5% of your salary and you contribute at least 3%
- A life assurance scheme for all employees which provides a death in service benefit of three times’ basic pay.
- 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 days to use in your 10th or 20th year of service (pro rata for part time)
- The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
- Time off in Lieu
- Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
- Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
- Access to the Blue Light Card Scheme, and other rewards and discounts
- Bike to work, season ticket loan and payroll giving schemes
- A recommend a friend recruitment bonus scheme
- Robust training and development programmes to support your learning and growth.
If you’d like to find out more about these benefits and working with us, please visit our website.
Development opportunities:
As part of our learning and development Anne Harris Skills Development Programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.
Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, introduction to play.
The programme aims to provide a building block for you to individually tailor your own learning and development needs.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
Please visit our website via the link and apply online.
Closing date: 21 October 2026
Interview Dates to be confirmed
For a full job description and person specification visit our website.
Please disclose on your application form if you have used AI for any part of your job application.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.
Additional information:
Interviews will take place at our Head Office in Leatherhead Surrey, we will only contact those applicants who have been successful.
This vital role within the Landmark Trust’s fundraising team focuses on delivering excellent supporter engagement across the Landmark Friends, Lundy Friends and Marisco Club supporter schemes. You will manage the day-to-day administration of these groups with the highest standards of supporter care and deliver a programme of small events and communications to engage and retain these supporters. Working closely with the Development Manager (Patrons) and other colleagues in Development, you will also support the delivery of events for the Landmark Patrons, and other supporters as needed.
We are looking for someone who takes pride in giving high-quality customer service, with strong communication skills and a keen attention to detail. You will be comfortable speaking to supporters on the phone and at in-person at events, drafting personalised letters and emails, and managing various administrative tasks. While fundraising experience isn’t essential, you will bring experience of a customer-facing or supporter-focused role, excellent organisational skills and, ideally, of working with databases. An interest in the charity sector, and heritage in particular, would be an advantage.
This is a varied and hands-on role, ideal for someone looking to develop a career in fundraising and supporter engagement within a unique heritage organisation.
MAIN DUTIES AND RESPONSIBILITIES
Supporter engagement, stewardship and recruitment
- Deliver excellent supporter care, responding to enquiries, welcoming new Friends and Lundy supporters and building relationships to ensure that all supporters feel valued and appreciated, and to grow and retain the Landmark and Lundy supporter base.
- Support donor stewardship activities, including drafting timely thank-you communications, responding to email and telephone enquiries, assisting with the production of regular newsletters, and impact stories.
- Work alongside the Development Manager (Patrons) to promote all the Landmark Trust’s supporter schemes to existing Landmark contacts and new audiences.
- Work alongside the Development Manager (Patrons) and the Lundy Managing Director on Lundy supporter recruitment, promoting the Lundy schemes to the islands’ visitors, followers, and new audiences.
Event coordination and delivery
- Work alongside the Development Manager (Patrons) to:
- coordinate the regular programme of online talks for all supporter schemes
- plan, coordinate and deliver the regular programme of in person events for Landmark Friends, including site visits to Landmark properties and other places of interest.
- Support the Development Manager (Patrons) with the delivery of the Patrons event programme.
- Work within the wider Development team to assist with the planning and delivery of other supporter events, as required e.g. during the fundraising phase of a project.
- Manage event logistics including invitations, RSVPs, guest lists, internal safety and briefing materials and liaising with venues.
- Represent the Landmark Trust, with other members of the Development team, at events.
Data management and administration
- Maintain accurate supporter records within the CRM system, ensuring that data held is accurate, up to date and in line with current best practice in the sector.
- Assist with reporting on fundraising performance and campaigns.
Communications
- Support the creation of engaging content for all supporter schemes across email, digital, and print channels.
- Work collaboratively with colleagues in the Marketing and Engagement teams to support social media posts and wider Landmark communications relating to the supporter schemes.
- Work collaboratively with colleagues in Marketing, and external agencies, as required, to produce the annual Landmark calendar.
General
- To work closely and harmoniously with colleagues in all respects
- To comply with the Key Principles and Behaviours of the Fundraising Regulator’s Code of Fundraising Practice, and other aspects of the Code pertinent to this role.
- To appreciate, and work within, the organisation’s culture, values and behaviours.
- To conduct all activities in a manner which promotes and enhances the Landmark Trust’s character and reputation.
- Landmark is an equal opportunities employer. All staff are expected to conduct themselves in accordance with the Equality Act 2010.
- All staff are expected to fulfil their duties with due regard to their own health and safety and that of others.
- To undertake any other duties as may be reasonably required in the post.
The client requests no contact from agencies or media sales.
Supporter Care Advisor
Contract type: Permanent, Full time, 35 hours per week
Location: London, UK
UK hybrid working – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.
Salary: £29,470 per year with excellent benefits
Change starts with water. Change starts with you.
Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.
About WaterAid
We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.
About the team
The Supporter Care Team have great conversations with both current and potential supporters to build engagement and support. Through delivering a wonderful experience for our supporters this builds long term loyalty crucial to our fundraising strategy.
About the role
As one of our Supporter Care Advisors, you will deliver an exceptional supporter experience, and work closely with fundraising teams to drive sustainable change.
In this role, you will:
- Be the first point of contact and build relationships with current and existing supporters
- Engage, inspire and motivate people to support WaterAid for the long term over phone, email, post and social media
- Support a programme of outbound calling and stewardship to engage those supporting WaterAid through organised or their own fundraising events
- Ensure all requests for information or resources are accurately fulfilled and recorded
- Champion WaterAid’s commitment to equity, inclusion and safeguarding.
Requirements
To be successful, you will need:
- Proven experience of excellent customer/supporter service skills, demonstrating empathy, understanding and enthusiasm to support a wide variety of queries
- Proven ability of writing upbeat and engaging communications
- Proven ability to build great personal conversations and truly engage with the public – over phone, email and post
- Self-motivated with the ability to take initiative and identify areas for improvement – proactive data issue identification and problem-solving abilities
Although not essential, we’d prefer you to have:
- Previous experience in a front-line supporter/customer care role in a similar supporter/customer service environment
- An empathy with overseas development issues
Closing date: Applications close 12:00 PM UKtime on Monday 28 September. Interviews are expected to take place week commencing 5 October.
How to apply: Click Apply to upload your CV only and Cover Letter.
Can I use Artificial Intelligence (AI) technology in my application?
At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
Pre‑employment screening
To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.
Benefits
- 36days’ holiday (including 8 Bank Holidays)
- Option to buy an extra 5days’ annual leave
- Employer pension contribution up to 10%
- Flexible and hybrid working arrangements
- Season ticket loan
- Free annual eye tests
- ‘Give as you Earn’ charitable giving scheme
- Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
- Sabbaticals
- One paid volunteer day each year
As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK WaterAiders to take a well-deserved break.
These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.
Our Global Commitment:
Our people promise
We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal Opportunities
We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.
Safeguarding
We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).
Together, we’ll change the world through water.
Join us and be part of the change !
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.



Help turn local generosity into life-changing support for people when they need it most.
At Braintree Area Foodbank, we believe no one in our community should have to face hunger or hardship alone.
We provide emergency food and practical support to individuals and families in crisis, while working towards longer-term solutions to poverty. Over recent years, we have increasingly focused on providing more in-depth support, helping people maximise their income, address the challenges they face and create the conditions to move forward.
Now, we are looking for a proactive and driven Fundraising Manager to help us build a sustainable future.
Please note that interviews will take place on the 15th of October 2026. We will be actively shortlisting and so will get in touch as soon as possible about inviting you to interview.
The role
This is an exciting opportunity to shape and grow our fundraising function. You will develop income from businesses, community organisations and individuals, building relationships that help turn local generosity into meaningful, long-term support.
You will have the freedom to identify opportunities, develop new ideas and build fundraising activity from a relatively blank slate. While we already have an established base of supporters and fundraising materials, there is significant scope to develop new relationships, improve supporter engagement and create sustainable sources of unrestricted income.
Working closely with the Charity Manager, staff and Trustees, you will play a key role in building a fundraising function capable of making a significant contribution towards the foodbank's future.
Fundraising Manager
Location: Braintree, Essex (hybrid working considered)
Contract: 2-year fixed term, part-time, 25 hours per week, with scope to increase in future
Salary: £18,000–£20,000 per year (£27,000–£30,000 FTE)
Annual Leave: 33 days including bank holidays (F.T.E)
What you'll be doing
- Developing and delivering fundraising activity across corporate, community and individual giving.
- Building relationships with local businesses and developing opportunities for partnerships, sponsorship, employee fundraising and other forms of support.
- Developing relationships with churches, schools, community groups and other local organisations.
- Growing individual giving, including encouraging one-off supporters to become regular donors.
- Identifying and approaching new supporters and proactively developing fundraising opportunities.
- Developing campaigns, appeals, newsletters and other communications that inspire people to support our work.
- Creating a structured approach to supporter stewardship, ensuring donors understand the difference their support makes.
- Building and maintaining a clear pipeline of fundraising opportunities and relationships.
- Maintaining accurate supporter records and ensuring appropriate GDPR and data protection practices.
- Monitoring fundraising activity and income, evaluating what works and reporting progress to the Charity Manager and Trustees.
- Developing and implementing an annual fundraising plan.
- Representing the foodbank at meetings, networking events and within the local community.
This job is for you if...
- You have experience in fundraising, business development, sales, income generation or another role involving securing financial support.
- You are confident building relationships and identifying new opportunities.
- You are comfortable approaching people, making the case for support and asking for financial contributions.
- You are an excellent communicator, both in person and in writing.
- You are proactive, self-motivated and enjoy working independently.
- You can turn ideas into practical action and are comfortable building something new.
- You are organised and able to manage multiple relationships, opportunities and priorities.
- You are confident using databases, spreadsheets, email and standard office software.
- You share our commitment to treating people experiencing hardship with dignity and respect.
Experience of charity fundraising, corporate partnerships, individual giving, community fundraising or supporter databases would be an advantage, but we welcome applications from people with transferable experience from other sectors.
About us
Braintree Area Foodbank is a charity founded on Christian principles. Not every member of our team is a Christian, but we share a commitment to the values that underpin our work and welcome applications from people who do the same.
We believe that all people are created equal and are committed to creating an inclusive workplace where people are treated fairly and with respect.
Why join us?
This is an opportunity to make a real difference locally while building something with long-term potential. You won't simply be maintaining an existing fundraising programme, you'll have the opportunity to shape it, grow it and help create a more sustainable future for a charity supporting thousands of people across our community.
Our mission is the prevention and relief of poverty in the Braintree District via emergency food, essentials and wrap around support
The client requests no contact from agencies or media sales.
Supporter Care Officer (Fundraising)
The Royal Free Charity is seeking an ambitious, motivated and talented supporter care officer to join their fundraising team.
This is a fantastic opportunity to use your skills to make a real, visible difference to patients, staff and medical research across north London.
Role details
· Salary: £30,724 - £33,910 per annum - subject to skills and experience
· Hours of work: 37.5 hours a week over five days
· Base: Hybrid working for the foreseeable future, with regular attendance in the office two days a week, including Thursdays, at our central office:
- Pears Building, Pond Street, London, NW3 2PP
Other office days may be worked from other sites at:
- Barnet Hospital, Wellhouse Lane, Barnet, EN5 3DJ
- Chase Farm Hospital, 127 The Ridgeway, Enfield, EN2 8JL
The role
The supporter care officerwill report to the senior individual giving manager.
We are looking for a Supporter Care Officer to deliver an exceptional experience for our fundraising supporters, ensuring every interaction with Royal Free Charity is positive, engaging and supporter centred.
The postholder will combine excellent front-line supporter stewardship with a proactive approach to improving processes and ways of working, helping to ensure supporters receive the highest standard of care throughout their journey with us.
The team
Our dynamic fundraising department generated £4.5m through donations in 2025/26, and we are now preparing for an ambitious £50m fundraising campaign in support of a ground-breaking £100m cancer centre on the site of the Royal Free Hospital.
We pride ourselves on being a supporter-focused and agile function, working at the heart of the charity to deliver impact for patients and staff across our hospitals.
Responsible for attracting and retaining donors, and delivering an outstanding supporter experience, the fundraising department comprises three teams which work closely together to achieve our shared objectives:
- Our philanthropy & campaigns team builds relationships with individual philanthropists, trusts, foundations, corporate organisations and intermediaries, giving or facilitating donations of £10,000 or more to the charity each year. They lead major appeal activity for the charity, currently focused on our forthcoming cancer campaign, and special events to support these activities.
- Our public fundraising team harnesses the support and energy of individuals and groups, helping them to give back in the way that works for them. This includes committed giving, in memory support, gifts in wills, and fundraising events and challenges.
- The Fundraising Operations team develop and maintain the foundation to underpin and support the fundraising activity of the entire department, including campaign operations, data, governance, prospect research and stewardship.
Organisation
The Royal Free Charity stands at the threshold of its most important period of development.
Our vision is for everyone served by the Royal Free London NHS Foundation Trust (RFL) to have access to world-leading healthcare, delivered by a thriving workforce and driven by medical research with global impact.
We support over 17,000 NHS staff and two million patients across Barnet, Chase Farm, North Mid and Royal Free hospitals, as well as more than 30 NHS services.
Through the programmes, services and equipment we fund, we make a direct and lasting difference to patient care.
Equality, diversity and inclusion
As an equal opportunities employer, the Royal Free Charity is committed to creating a diverse and inclusive workplace. We welcome applications from all suitably qualified candidates and encourage applicants from a wide range of backgrounds to apply.
We live our values of dedication, innovation, partnership, energy and respect in everything we do.
Benefits:
Core benefits
- 25 days annual leave plus UK bank holidays and a three-day office closure between Christmas and New Year
- Annual leave increases to 30 days after five years’ service
- Generous pension scheme – we match your 4% contribution and up to 9%
- Enhanced sick pay, maternity and paternity packages
- A flexible working policy
Financial wellbeing
- Access to expert financial advice via the London Credit Union
- Discounts with the Blue Light Card
- Death in Service benefit
Health & wellbeing
- Subsidised gym, pool and classes at our Rec Club in Hampstead
- Secure cycle parking and showers
- Fortnightly guided meditation
- Free massage therapy from our complementary therapy team
- Menopause peer support group
- 24/7 Employee Assistance Programme for confidential advice and support
The recruitment process
To apply for this post, send your:
• CV (please include your last employer and dates of employment)
• Cover letter addressing how you meet the criteria set out in the job description and person specification.
Please note that applications submitted without a cover letter may not be considered for this role.
Closing date for application: Monday, 5 October 2026, 12 noon.
Interview date: Wednesday, 14 October 2026 (in person)
Please kindly note that we may close the job advert before the closing date if we receive a large volume of applications.
Eligibility & adjustments
• You must be eligible to work in the UK
• We are happy to consider reasonable adjustments at any stage of the recruitment process.
We accelerate improvement and innovation beyond what the NHS can provide



The client requests no contact from agencies or media sales.
Why The Green House?
The Green House is the only service providing creative therapies across BNSSG and BANES supporting children, young people, and families who have experienced sexual abuse. Our distinct approach is:
- Evidence-based, guided by research and best practices.
- Led by the voices of young people and their families.
- Centred on, choice and connection.
- Focused on the transformational power of the creative arts.
You will be joining an ambitious team who work tirelessly to improve the lives of children, young people and families who have experienced sexual abuse.
Purpose of the role
The Family Support Manager sits within the Therapeutic Services Division at The Green House The role is responsible for managing the Family Support Team who offer Initial Meetings to young people/families/professionals, one-to-one Family Support sessions, multi-agency casework, psychoeducational parent groups and, as well as the Pathway Administrators of the therapeutic services. The post holder will work as part of the Management Team, contributing to service development across the organisation in line with The Green House’s strategy. The Family Support Manager will hold Safeguarding Advisor responsibilities within the organisation. The normal place of work is The Green House, Bristol however it may be necessary from time to time to attend meetings and events elsewhere.
Duties and responsibilities
Service Management
- Recruit, support and line manage the Family Support Practitioners and Pathway Administrators.
- Act as a Safeguarding Advisor. As the Safeguarding Advisor, you will attend appropriate Safeguarding training relevant to the level of work and role and ensure that you attend annual refresher training.
- To act as a member of the Management Team for the organisation to ensure that services are offered at a consistently high standard and the team is effectively managed.
- Develop and maintain successful professional partnerships with stakeholders including families, referrers, partners and statutory, private and other voluntary agencies to raise awareness of The Green House and our services.
- Develop and maintain local relationships to support fundraising activity for The Green House’s service delivery.
- To manage the relationships in place between The Green House and the External Clinical Supervisors supporting the Family Support Team and Pathway Administrators. Arrange annual meetings with supervisors and manage the annual report process.
- To continually review and monitor access to our service provision, identifying ways where this can be developed and innovated whilst keeping true to the fundamental principles, values and mission of the service.
- To contribute to all additional pieces of work as outlined by the CEO of the organisation.
- Demonstrate The Green House’s values and model leadership qualities.
- Ensure whole team participation to collect and monitor data in support of service delivery and outcomes evaluation activities for the Family Support Team.
- Work alongside the Research Manager to produce quarterly and annual reporting on the frontline services.
- Ensure compliance with GDPR/Data Protection guidelines and The Green House policies relating to data protection, data security and record keeping.
- To work alongside the Senior Information Risk Owner (SIRO) and Data Protection Officer (DPO) acting as the Caldicott Guardian.
- Work with the CEO, Research Manager and Children and Young People (CYP) Therapeutic Manager to develop new funding bids relating to evidence-based interventions and service innovation.
Therapeutic services responsibilities
- To lead weekly Family Support and Pathway Admin team meetings. Facilitate team discussions around aspects of the Family Support casework with children, young people, families, and other agencies, safeguarding and risk management, reflective practice and provide peer support opportunities.
- To qualify Requests for Support (referrals) with the CYP Therapeutic Manager.
- Participate in weekly triage meetings in partnership with the CYP Therapeutic Manager.
- To manage the day-to-day practice of the Family Support Service, within this sits management and oversight of the Parent Group, one-to-one work and Initial Meetings.
- To ensure that data, monitoring, outcomes and evaluation gathered as part of the Family Support service are input appropriately into the organisation’s case management system to assist with annual monitoring and reporting processes. To review these processes in partnership with the Research Manager.
- To lead on development and review of services, processes and documentation associated with the Family Support service.
- To monitor and manage the Therapeutic Services waiting lists, service delivery and KPIs in partnership with the Management team on a monthly basis.
- Management of Pre-Trial notes requests, in relation to statutory investigations and our pre-trial work prior to court proceedings.
- To attend all relevant external meetings with other agencies and professionals as required.
- To respond appropriately and in a timely manner to external queries regarding the Family Support service, providing relevant information where required. To develop new relationships and partnerships with appropriate agencies and professionals to assist with the growth and reputation of the service.
- Manage Subject Access Requests made by children, young people and families in partnership with the Data Protection Officer.
General Responsibilities
- Always adhere to all Charity policies and procedures.
- Ensure that all work is carried out in accordance with Health and Safety, Data Protection, Safeguarding and other relevant legislation. To contribute to the ongoing development of the organisation by actively participating in consultation and other initiatives as required.
- To work autonomously and manage own workload effectively, to ensure targets are met. To assist with basic house-keeping requirements as required.
- To work within the values of The Green House.
- Participate in all required meetings to support the Charity to achieve it aims and objectives.
This job description is intended to provide an outline of the key responsibilities and duties of the role. It is not an exhaustive list and the postholder may be required by the Charity to undertake other duties that are commensurate with the level of the role. This job description may be reviewed and updated periodically, in consultation with the postholder, to reflect the evolving requirements of the role and Charity.
Benefits
- Annual Leave: 25 days holiday (pro rata if part time) plus bank holidays including whole service Christmas closure which is not deducted from allowance (at the discretion of the Board).
- Other Leave Allowances: Sickness, maternity, and partner (paternity) leave allowances have been implemented to support our staff to live a happy work-life balance. Wellbeing Plans are also available to support staff with physical and mental health needs.
- Flexible Employer: Staff can request flexible working arrangements to accommodate changing circumstances. All flexible working requests are carefully considered and assessed alongside the needs of the charity.
- Whole organisation Professional Development Fund and Policy: Every financial year, a Continuous Professional Development budget is agreed on which is available at request to support continued professional development. TGH also offers some paid study leave for this.
How to Apply
Please email your CV and supporting documents to us. The closing date for applications is Wednesday 30th September (23:59). Interviews are expected to take place on Tuesday 6th October.
We understand that candidates may value different formats to communicate their skils and experience, therefore we accept the following formats:
- 2 page cover letter
- 5 minute long video (either sent as a mp4 attachement alongside your CV or a link to an undlisted YouTube video).
Within your cover letter or video, please answer the following question:
Managing a frontline team supporting families affected by sexual abuse can be complex and emotionally demanding. As Therapeutic Manager – Family Support how would you lead, support and empower your team to navigate these challenges, while ensuring high-quality, trauma-informed support for families? In your response, please consider how you would embed our values of Hope, Connection, Creativity, Genuine and Action into your leadership approach, particularly during challenging or uncertain times.
There is an optional Equal Opportunities Form included for our internal diversity in recruitment monitoring, which can be sent to us at the same address alongside your application. The form will not be seen by those involved in the recruitment process. Although not mandatory, this monitoring allows us to align recruitment with our overall HR Strategy, and continuously improve on how we attract, recruit, and retain a diverse range of candidates.
We pride ourselves on being a relational organisation. If you would like to speak to someone from The Green House at any point during your application, then please email us to arrange a phone call with a member of our team.
The Green House is a specialist support service for children, young people and families who have experienced sexual abuse.
The client requests no contact from agencies or media sales.
Please note this is a 13 week fixed term vacancy.
Our supporters are at the very heart of our fundraising efforts. The team responsible for data management, supporter care, and compliance plays a vital role in enabling our fundraising teams to operate effectively. We work closely with Battersea colleagues, suppliers, and agencies acting on our behalf to collect, process, and analyse data. We are committed to supporting our generous donors and customers by ensuring their contributions are recognised and celebrated through outstanding customer care. We ensure that all fundraising activities are carried out with diligence, care, and in full compliance with relevant regulations, using data-driven insights to maximise impact.
The Supporter Services Administrator is responsible for delivering excellent supporter care to existing, potential and previous supporters of Battersea, to develop relationships and maximise income for Battersea.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year.
- Discounted gym memberships and cycle to work schemes.
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions - up to 10% employer contribution.
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans.
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. Greyscale copies of the recruitment pack are also available on request.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
Closing date: 5th October 2026
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Interview date(s): To Be Confirmed
For more information about the role, please download our Recruitment pack.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community and Events Manager
Full time - 35 hours per week
Location – Hybrid Working with a minimum of one day a week working from Head Office in London
Join our friendly team
We have an exciting opportunity for a Community and Events Manager to join our Fundraising team. This is a fantastic role for an experienced fundraiser who is passionate about developing supporter-led fundraising, delivering exceptional events and building meaningful relationships that help families stay together when they need it most.
Our charity
The Sick Children's Trust is the charity that provides a welcoming 'Home from Home' where families with a sick child in hospital can stay. But we're more than bricks and mortar, our friendly, caring staff are there to support families when they really need it.
Hospital can be a lonely and scary place for anyone, but especially a child. Providing around 3,200 families a year with somewhere to stay together just minutes from the hospital means that they can be by their sick child's side and have one less thing to worry about.
The Role
This is a varied and rewarding fundraising management role, focused on developing and delivering an ambitious community and events fundraising programme that generates sustainable income, increases awareness of our work and builds long-term supporter relationships.
You will lead the development of community fundraising across the UK, supporting and inspiring individuals, families, schools, community groups, volunteers and local businesses to raise funds for the charity. At the same time, you will manage a portfolio of challenge and special events, ensuring excellent supporter experiences and strong financial returns.
You will oversee key events including our Carol Service, Supper Club and Golf Day, while also growing participation in challenge events such as the London Marathon, half marathons, walks, cycling events and other fundraising activities. You will identify new opportunities for growth, diversification and supporter acquisition across both community and events fundraising.
Working collaboratively with colleagues across Fundraising, Communications and Marketing, House Teams and external partners, you will help maximise fundraising income, increase engagement and ensure our supporters receive outstanding stewardship.
You will also lead and develop a small fundraising team, creating a collaborative and high-performing culture while supporting individuals to achieve their objectives and develop their skills.
This role requires a proactive and ambitious fundraiser with strong leadership, relationship-building and project management skills, together with the ability to manage multiple priorities and drive income growth.
About you
We're looking for someone who is passionate about community and events fundraising and motivated by creating meaningful opportunities for people to support our work.
You will have a proven track record in community fundraising, events fundraising or a related supporter-led income stream, with experience of building strong relationships and engaging supporters from a wide range of backgrounds.
You will be an excellent communicator and collaborator, equally comfortable inspiring volunteers, supporting families who want to fundraise, representing the charity at events, or working with colleagues to develop new campaigns and initiatives.
You will have experience of leading and developing people, managing projects and budgets, and balancing multiple priorities while maintaining excellent attention to detail.
Ultimately, this is a great role for someone who enjoys leading from the front, building relationships and developing innovative fundraising activities that make a real difference to families with seriously ill children.
This is a great opportunity, and we are reviewing applications as we receive them, so early application is advised.
The recruitment pack will provide you with more information about the role. If this role sounds like something you will excel in, we'd love to hear from you.
To apply please submit your CV with a covering letter demonstrating how you meet the criteria set out in the job description and person specification.
Closing date: 28 August 2026