Supporter services advisor jobs

SV 2has been supporting victims and survivors of sexual abuse since 1994, and today provides a range of services to anyone in Derbyshire and Derby City who has experienced sexual abuse, assault or violence, including their friends and family members. We support people irrespective of age, gender or when the abuse occurred.

We're looking for a highly motivated ISVA (Independent Sexual Violence Advisor) to work across Derbyshire. The role will support people aged 18 and over who have experienced sexual abuse or rape at any point. The successful candidate with join our friendly, professional and passionate team, working across Derbyshire remotely and in person.

You might be the right person for the role if you have:

· At least one year’s experience in managing complex client cases

· Experience of building relationships with partner services and other professionals

· Knowledge of issues affecting victims of sexual violence and abuse

· Experience in delivering services in a confidential environment

· Driving licence and access to a car with business insurance

· Knowledge and experience in relation to the Safeguarding of Vulnerable Adults and Children

We're keen to hear from you if you are looking for a new challenge.

In exchange we offer a competitive salary which increases on qualification, 27 days annual leave plus bank holidays and a comprehensive employee wellbeing service.

Our hybrid working policy is based on doing what's best for our clients, our services and our people, so we would expect you to be on site for at least half of your working week.

This role is subject to Enhanced DBS certification and Police Vetting due to the nature of our services. You can find out more about our recruitment of ex-offenders policy by contacting us

Closing date for completed applications is Midnight on 22nd February. If application is successful, interviews will be held W/C 2nd March

Job Types: Part-time, Permanent

Part-time hours: 30 per week

Salary: Unqualified Salary is £20,283 (0.8 FTE) Increasing to £22,783 (0.8 FTE )per annum once qualified 27 days, plus bank holidays, leave per annum, pro rata 

Benefits:

Additional leave

Company pension

Flexitime

On-site parking

Sick pay

Schedule:

Day shift

Flexitime

Tuesday - Friday

No weekends

Work Location; In person, Derbyshire 

Experience: casework , min one year preferred

Application deadline: Midnight 22nd February 2026

For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers.

We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.

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Brief role description:

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The NST Client Advisor plays a key role in delivering the support centre function for the programme. Working closely with the Nova Support Team (NST), the Advisor provides initial advice, guidance, and assistance to Veterans who are at risk of contact with the Justice System or are involved in the Justice System.

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​This is a fixed term position for just about 2 years (end date to be confirmed at the offer stage).

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​Some of your principal responsibilities will include receiving and triaging referrals for veterans who are at risk of, or involved in, the justice system, making timely first contact and completing initial registrations, and providing accurate advice and guidance while maintaining detailed records on the case management system.

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As a NST Client Advisor, you will need experience in guiding and supporting individuals, strong communication and interpersonal skills, and the ability to work collaboratively with internal and external stakeholders while remaining highly organised and IT confident.

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​Ideally, you will also have an understanding of the justice system, experience using Salesforce or similar CRM systems and a resilient and adaptable approach.

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​Please note this role requires an Enhanced DBS check and Police Vetting (NVVP 2).

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​Interested? Want to know more about the Charity? check out our Website.

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Eager to know more the role? Have a look at the Job Description NST Client Advisor - Job Description.pdf

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What’s in it for you? Check out our Benefits.

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Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date, Friday 20 February 2026.

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Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you are an internal applicant, please ensure you have made The People Team aware before applying.

We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.

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We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.

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Would you like to be part of a young and vibrant charity that is dedicated to supporting those who have been bereaved by suicide?

Do you want to be on the frontline, helping people through the emotional impact of their loss or offering information and guidance on some of the practical issues they may be facing?

We looking for someone to join our team of Suicide Bereavement Advisers who are the first port of call for people looking for support following their loss.

It is a hybrid role with a 60/40 split between working in our office in Westminster and from home.

We will be expanding the team again at points throughout the year. If we do not have the time to contact all applicants in this recruitment round or if you are not successful in this round, there will be future opportunities to apply.

About the role

As a Suicide Bereavement Advisor you will:

• Manage a caseload of assigned clients.

• Provide emotional and practical support to clients over the phone and via email and SMS.

• Provide a safe space for them to talk about their loss and how it is impacting them, offering them empathy and validation.

• Provide information and advice about practical issues they may be dealing with.

• Where appropriate, refer them to our Counselling Service and help them to fill in the application form.

• Support them to access other relevant services through signposting.

• Log all contacts in our client management system, ensuring accurate records are kept and maintained.

• Help to identify gaps in our resources and ways to improve our services.

• Liaise with other relevant organisations to build our connections within the sector and increase awareness of our services.

• Attend and contribute to team and staff meetings.

• Work in accordance with our values and follow all policies and procedures.

This is a very rewarding role within a small, friendly and hardworking team which is committed to providing the highest quality support to our clients.

About you

You will have experience of working on a helpline or a client-facing role, ideally in the area of mental health; or you may be studying to be a counsellor.

Key attributes we are looking for include:

• A warm, empathic manner
• An ability to listen without judgement
• Calmness when dealing with people in distressing or challenging situations
• Able to work independently and as part of a team
• An enthusiasm to learn and to develop knowledge and skills
• Confidence in using digital technology
• Attention to detail, especially when it comes to record keeping

You will live within commuting distance of our office in Westminster.

We are committed to Equality, Diversity and Inclusion and as such are actively seeking candidates of all backgrounds to represent the diverse population of people that we serve.

This role requires eligibility to work in the UK and a Basic DBS check.Training will be given to the right candidates.

Strategic Funding and Co-financing Advisor

Contract type: Permanent, Full time – 35 hours per week

Location: London, UK

UK hybrid working – a minimum of 40% of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.

Salary: £39,358 - £41,325 per year with excellent benefits.

Change starts with water. Change starts with you.

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.

About WaterAid

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.

About the team

The Programme Funding and Partnerships Team contributes to WaterAid’s mission by cultivating and securing income from priority institutional and non-institutional partners for all of WaterAid’s programmes globally. 

About the role

As our dynamic Strategic Funding and Co-financing Advisor, you will oversee a portfolio of restricted funding projects, bringing donors closer to our work through engaging project proposals and reports. You will also act as the global focal point for your portfolio and proactively support country and fundraising teams to drive income growth through strategic advice and guidance. 

This is a unique role within the organisation and will suit someone who thrives in a busy working environment with a varied workload. You will enjoy using your meticulous eye for detail and creativity to develop compelling materials that inspire donors and stakeholders.

You’ll also:  

• Oversee the project cycle, supporting project selection, bid development, and monitoring until closure. 
• Provide quality assurance of internal and external project proposals and reports. 
• Manage donor communications, tailoring content for diverse audiences. 
• Build and maintain strong relationships with project staff and stakeholders across the WaterAid federation. 
• Provide strategic guidance on funding priorities and programme needs, including managing a busy helpdesk that supports teams across the federation. 

• Champion WaterAid’s commitment to equity, inclusion and safeguarding.

Requirements

To be successful, you will need:

• Experience in project management and administration 
• Knowledge of restricted funding cycles and budgets 
• Excellent writing and IT skills, including Excel 
• Strong collaboration and stakeholder management skills 

Although not essential, we’d prefer you to have:

• Interest in water, sanitation, and hygiene (WASH) 
• Experience with grant monitoring/management 
• Copywriting skills and French language proficiency 

Closing date: Applications close 12.00 PM UK time on Monday 2 March 2026. Interviews are expected to take place week commencing Monday 9 March 2026.

How to apply: Click Apply to complete the pre-screening questions and upload your CV and cover letter

Can I use Artificial Intelligence (AI) technology in my application?

At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre-employment screening: To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check. 

Benefits

• 36 days’ holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days’ annual leave
• Employer pension contribution up to 10 %
• Flexible and hybrid working arrangements
• Season ticket loan
• Free annual eye tests
• ‘Give as you Earn’ charitable giving scheme
• Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
• Sabbaticals
• One paid volunteer day each year

As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK Water Aiders to take a well-deserved break.

These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.

Our Global Commitment:

Our people promise

We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal Opportunities

We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.

Safeguarding

We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).

Together, we’ll change the world through water.

Join us and be part of the change!

As an integral member of the fundraising team, the Fundraising Administrator will support the delivery of a range of successful fundraising activity based around the centre, in order to maximise income for Maggie’s.   

As Fundraising Administrator, you will welcome and support visitors within the centre in their fundraising for Maggie’s as well as in the local community and ensuring they are motivated, informed and supported.  

This is a demanding role in a fast-paced environment where priorities change frequently.  

There will be a requirement to work irregular hours as well as some local travel. 

Please note that interviews will take place w/c 2nd March.

Please see the attached job description for further details.

Full Time or Part Time

Hybrid - Farringdon, London/Home-based

Closing Date: 19 February 2026

Save the Children UK is looking for a specialist in wasting treatment and prevention programming to join us as a Senior Nutrition Adviser (maternity cover) in our Hunger, Nutrition & Livelihoods team within our Global Impact group. In this role, you will provide high-level technical leadership, supporting both ongoing programmes and new innovations, guiding the strategic direction and quality of nutrition programmes, and working with country offices to deliver high-quality, evidence-based interventions that improve outcomes for children globally.

About Us

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm.  When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave.  We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.

 About the Team

Working as part of the Global Impact group, our Global Outcomes function catalyses positive change for children by driving influencing agendas and bringing knowledge, evidence, analysis and expertise to our partnerships, programmes and advocacy work.   

The Hunger, Nutrition & Livelihoods Team works as part of the Global Save the Children movement and the wider sector to drive long lasting systems changes at the global and country levels. We are committed to promoting inclusive and equitable solutions, amplifying the voices of children most affected by inequality, and prioritising locally led efforts for lasting change. 

About the role

The Senior Nutrition Adviser is an exciting position leading Save the Children UK's work on the prevention and treatment of child wasting/acute malnutrition, providing leadership across the movement on complex assignments and projects, and contributing to overall strategy and policies. You will provide expert technical guidance to drive impactful programme design and evidence generation, and to policy and advocacy goals on child wasting / acute malnutrition. You will build and maintain strategic relationships with key decision-makers and partners, lead capacity strengthening for colleagues and partners, and champion equality, inclusion and the shifting power agenda.

In this role, you will:

• Provide senior technical leadership on the prevention and treatment of child wasting / acute malnutrition, supporting high-quality programme design, implementation, monitoring, evaluation and learning across country offices and the wider movement
• Ensure nutrition strategies and programmes are informed by the latest research, scientific evidence and learning, and that this evidence is effectively translated into policy and practice
• Deliver high-level, tailored technical support to country offices managing complex nutrition programmes, both remotely and through in-country engagement
• Lead the development, adaptation and use of evidence-based nutrition standards, guidance, tools and technical positions aligned with global best practice
• Support the design and delivery of large-scale, high-impact nutrition programmes, ensuring alignment with organisational strategy, national policies and international standards
• Represent Save the Children as a technical expert on child wasting and nutrition in global forums, technical working groups, partnerships and sector networks
• Build and sustain strong relationships with donors, academic institutions, research partners and technical agencies to strengthen learning, influence and impact
• Contribute to resource mobilisation through donor engagement, development of high-quality concept notes and funding proposals, and support to partnership strategies
• Strengthen collaboration, innovation and learning across multidisciplinary teams and technical communities of practice
• Build organisational nutrition capacity through mentoring, coaching and inclusive leadership, championing equality, inclusion and impact in all aspects of the work

About you

To be successful, it is important that you have:

• Significant experience in programming and evidence generation on the treatment of child wasting
• Experience working on the prevention of child wasting, including good understanding of the issue of post-treatment relapse
• Substantial experience designing, leading and managing large-scale nutrition programmes in an international development context, including the treatment and prevention of child wasting
• Awareness and ideally experience of approaches for the economic evaluation of prevention and treatment of child wasting / acute malnutrition
• Able to strengthen evidence and learning uptake through analysis and collaboration
• Able to support development of strategies to influence key stakeholders (partners, donors, policy makers) in the prevention and treatment of child wasting
• Strong strategic, analytical and conceptual skills, with the ability to apply evidence to influence policy and practice at a senior level
• Proven ability to build and sustain effective international partnerships, and to influence senior decision-makers, donors and policy stakeholders
• Successful track record in developing high-value funding proposals, with strong monitoring, evaluation and learning approaches, budget oversight, grant management and donor reporting
• Highly collaborative leader with strong interpersonal skills, able to convene diverse stakeholders, coach others and work through teams to deliver impact
• Ideally an Internationally recognised postgraduate qualification in nutrition or a related field (e.g. MSc Public Health, Nutrition, or equivalent

Please Note: We're happy to consider flexible working arrangements and welcome applications for this role on either a full-time or part-time basis.

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Location & Ways of Working:

The majority of our roles can be performed remotely in the UK, but at times you will be required to come to your contracted office (usually between 2–4 days per month, depending on the needs of your role, team, or service). For many roles, this is likely to be the minimum required to deliver impact.

This will be discussed and agreed with your manager / team and we encourage candidates to discuss our ways of working in more detail at interview stage.

Please note: travel costs to your contracted office will be at your own expense. 

Flexible Working - We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.

Early Years Advisor

We are looking for an Early Years Advisor to join the team in this remote working role.

Position: Early Years Advisor

Location: Huddersfield/Remote

Hours: Full-time, 37 hours per week

Salary: £30 – 32k

Contract: Temporary to December 2028 (with possibility of extension depending on future contracts)

Benefits: Include 26 days’ holiday, rising to 30 after service increments plus 8 bank holiday, Personal Pension Scheme, Healthcare Cash Plan, Employee Assistance Programme, Staff Awards Scheme, Company Sick Pay Scheme, flexible working patterns

Closing Date: 27th February, interviews w/c 16th March. Interviews will be taking place on a rolling basis so this role may close earlier than advertised.

The Role

You will support the contract delivery of the Champions programmes, ensuring contract milestones are met. The Champions programmes are online professional development programmes designed to support early year’s settings to drive continuous improvement and increase high standards in early education for children from birth to five years, in line with the organisations mission to promote quality in early years for UK and international customers.

Working closely with other early years Advisors, delivery partners, managers and cross teams, you will be responsible for the delivery of Champions programmes.

You will work with the private, voluntary, maintained and independent sectors, and school provision providing advice and support relating to Champions programmes that enable practitioners within nursery settings with practice improvement resulting in better outcomes for children.

Key duties include:

• Provide support to cohorts of early years practitioners
• Deliver live virtual training to Champions
• Mentor and coach Champions
• Aid in the development, review and maintenance of Champions programme materials and resources 
• Provide one to one advice and support to early years providers
• Work with the project manager to support the execution, delivery, management and achievement of all milestones within specific time constraints
• Collate data and report on progress of programme completion
• Develop and maintain effective partnerships and relationships
• Support the development and delivery of practice content

About You

You will have previous experience of working in early years, leading practice specifically in mathematical, language, literacy and communication as an early years professional or teacher.

We are looking for someone with experience of:

• Coaching and mentoring early years practitioners to support practice improvement
• Strong customer service or related experience
• Multi-agency partnership working
• Developing and securing strong partnerships
• Involvement with early year’s networks or groups
• Product development and review
• Effective time management
• Delivery against targets and deadlines

To apply please submit your CV along with a covering letter detailing how your skills, knowledge and experience meet the requirements of the role.

About the Organisation

The organisation is a national charity and membership association specifically for nurseries. They work in partnership with nurseries, local authorities, national government and a range of partners to develop an environment in which early learning and care can flourish.

The organisation is committed to a policy of equal opportunities and is actively opposed to discrimination in society.

You may also have experience in areas such as Early Years Advisor, Early Years, Teacher, Primary Teacher, Early Years Teacher, Advisor, Programme Advisor.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Age UK Westminster is delighted to offer a new role within our successful Information and Advice Team, with a focus on supporting Westminster residents from Global Majorities, gaining skills and knowledge to develop your career in I&A.

The successful applicant will benefit from working within an experienced and friendly team. Full training, including completion of Level 3 Information and Advice certification, will be provided. If you are fluent in one of the following languages, Arabic, Somali or Bengali, and would like to  work with us to enable our team to better support non-English speaking Westminster older residents to access our Information and advice service, this could be the role for you.

This is a real opportunity to build a career in Information and Advice. Join us to make a real difference to the older residents of Westminster.

Closing Date: 30th April

Job Summary

The Students Rights Adviser is an expert on the Durham University regulations that apply to students and provides a casework service of impartial advice to individuals and small groups of students to ensure that their rights are known and respected by the institution. The Student Voice team works closely with the Student Rights Adviser, ensuring that issues which have the potential to affect larger groups of students are anticipated understand and tackled, through student leaders providing support and guidance to volunteers and student communities.

Key Responsibilities and Duties

The Student Rights Adviser is responsible for students engaging with Durham University regulations having their rights known and respected, and will:

A. Maintain an excellent working knowledge of Durham University regulations that apply to students and contribute to the student interest to their development.

B. Offer an expert, impartial, ethical, casework service, and develop the systems and processes that sustain the casework service, with the Head of Student Community.

C. Create and share insight, resources, and opportunities, to reduce the risk of collective student rights being breached or other adverse outcomes for students.

D. Provide advice and make recommendations on policy development within their area of responsibility.to student leaders and volunteers, the Chief Executive, and the Board of Trustees.

E. Support and line manage a small team of student staff advisors to carry out casework.

The Student Rights Adviser is accountable for:

F. The provision of high-quality casework, and observation of all regulations relating to the service, including client care, records management, review and supervision, etc.

G. The currency and quality of all self-help resources promoted by Durham SU to students.

H. Maintaining Durham SU’s research, policy, and campaigns expertise, in the student rights framework and infrastructure.

I. Anticipating and responding to student leader and volunteer need.

J. Promoting the good reputation of students and Durham SU.

Role Purpose:

The Circle is an alternative to A&E for young people and children who are finding it hard to cope with their mental health, when medical intervention might not be necessary. We provide one-off in the moment support, and we are open every day of the year.

Mental health advisors are part of the core team, supporting children and young people aged 5-18 and their families every day. We do not have waiting lists. You are expected to work within HFEH Mind’s policies and procedures and adhere to our code of conduct/values.

This role may suit those that have worked with vulnerable children in the past, including, but not limited to, support workers, CAMHS workers and mental health workers. We work within a diverse borough and look to reflect this in our team.

Job Summary:

The mental health advisor role is a key part of the delivery of the Circle, working to support young people and their families who are finding it hard to cope. They will conduct (up to) hour long, one-off sessions with children and young people aged 5-18, providing: safety planning, coping mechanisms, psychoeducation, and signposting, and supporting in de-escalation. This will be delivered with a non-judgemental and empathetic approach.

As a mental health advisor, you will need to be ready to respond in the moment to presenting (often unknown) concerns. You will dynamically risk assess situations and be confident in raising concerns when necessary.

Key Responsibilities:

Service Delivery:

• Work as part of a team to provide support to children, young people and their families.
• Work within the Circle framework and follow all HFEH Mind’s policies and procedures.
• Develop an understanding of the local area, and other services, to effectively signpost to.
• Deal with all safeguarding concerns in line with HFEH Mind’s safeguarding children policy.
• Take pride in the working environment, keeping it clean and tidy, and reporting any Health and Safety concerns appropriately.
• Utilise skills flexibly and effectively so that support can be tailored in a creative way.

Service Accountability:

• Maintain accurate, clear and concise records of all interactions with children, young people, parents/carers and professionals.
• Attend and engage in mandatory training, as directed by HFEH Mind.
• Ensure all support provided has an inclusive values base, which recognises and respects difference and diversity.
• To work collaboratively with all other partners and professionals and represent HFEH Mind in a positive light.

Other:

• To attend and engage constructively in 1-1 supervision, team meetings and group reflective practice, where applicable.
• Carry out any additional tasks as required by a manager in Children and Young People Services.

Person Specification

Essential

• A minimum of two years’ experience supporting vulnerable or at risk children and young people in a paid or voluntary capacity, or equivalent.
• An ability to form supportive relationships with families, and tailor support to individual need.
• A child-centred approach to work
• Working knowledge of child and adult safeguarding.
• Organisational skills and excellent time management.
• Excellent communication and listening skills with the ability to tailor messages to a variety of audiences.
• Ability to organise and prioritise workload.
• Ability to work flexibly according to the needs of the service, whilst managing your own self-care.
• An openness to your approach to colleagues, managers and in 1:1s and reflective practice sessions.
• Experience of using Microsoft Office package.
• Working understanding of General Data Protection Regulations (GDPR).
• Demonstrable knowledge and understanding of the importance of equality, equity, diversity and inclusion and the ability to integrate into your work.

Desirable

• Experience of working with children or young people presenting with complex needs, and/or who are neurodiverse.
• Experience in managing relationships with professionals (e.g. schools, education psychologists, early help teams), commissioners and other stakeholders.
• Experience in co-producing activities and campaigns with young people.
• Experience of working within a multi- disciplinary team.
• Experience of supporting young people experiencing episodes of heightened stress/distress.

We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve.

This post is subject to an Enhanced DBS check

As Legacy and In-Memory Manager you will be responsible for leading your team to drive transformational change, through the delivery of our legacy and in-memory growth strategy. 

You will set objectives and oversee team activity to deliver the entire legacy journey with the aim of achieving significant long-term growth in revenue income to support our ambitious plans to bring Maggie’s cancer care to everyone who needs us. 

You will be responsible for working collaboratively with teams from across Maggie’s to engage them in the importance of legacy and in-memory giving. 

You will manage external agencies and suppliers to deliver excellent work, on time and to budget.  You will also manage end-to-end, multi-channel campaigns including the delivery of these through colleagues and agencies.

Please note that interviews will take place on Wednesday 11th and Thursday 12th March in our Hammersmith office.

Please see the attached job description for further details.

Abbey Community Centre is a vibrant, long-established community charity at the heart of Kilburn, North West London. Every day, we bring people together, reduce isolation and improve health and wellbeing through inclusive activities, services and community support.

We're now looking for an experienced Centre Operations Manager to play a key senior role in ensuring our busy community hub runs safely, smoothly and effectively for the thousands of people who use it each year.

About Abbey Community Centre

Abbey Community Centre works with people of all ages and backgrounds, with a particular focus on older residents and low-income families with young children. We deliver a wide range of activities, services and support including children’s stay-and-play sessions and drop-ins, fitness and wellbeing activities, befriending schemes, digital inclusion support, community meals, warm space provision, food support, volunteering opportunities and specialist outreach.

Alongside this community delivery, we manage a busy public building and a programme of room hire that helps generate income to sustain our work. With a small staff team, over 100 volunteers and many partner organisations, our operations need to be reliable, well-coordinated and people-centred.

The role and its impact

As Centre Operations Manager, you will be the organisation’s senior operational lead on the ground. Working closely with the CEO, you will hold delegated authority for the day-to-day running of the Centre — ensuring the building, people and systems all work together to support high-quality community activity.

This is a hands-on leadership role combining practical problem-solving with people management. You will line manage and help develop operational staff, oversee facilities and contractors, lead on health and safety and operational compliance, support volunteering, and ensure organisational systems and processes function reliably.

Your work will directly enable staff, volunteers and partners to deliver activities and services safely and confidently, and will help ensure Abbey remains a welcoming, accessible and well-run space for the local community.

What you’ll be working on

In this role, you will:

• Oversee daily building operations, maintenance and contractor management

• Lead on health & safety and related compliance, including risk assessments and training

• Line manage & develop operational staff and support a positive, consistent working culture

• Ensure operational policies and procedures are applied effectively in practice

• Support and coordinate volunteering within the centre

• Manage operational budgets and contracts within agreed limits

• Act as a senior member of the management team, deputising for the CEO on agreed matters

Key details

• Location: Abbey Community Centre, Kilburn (NW6 4BJ, London Borough of Camden)

• Hours: 24–28 hours per week (fixed hours agreed at appointment), worked over a minimum of four weekdays

• Core hours: 11.00am–4.00pm (flexibility outside these hours by agreement)

• Contract: Permanent, part-time

• Salary: £40,000–£42,000 per annum, pro rata (depending on experience)

• Annual leave: 30 days pro-rata, rising to 35 days after 5 years’ service (plus bank holidays, pro-rata)

• Pension: NEST pension scheme (if eligible)

• Some evening and occasional weekend working is required

This role could be right for you if…

You are an experienced operational manager who enjoys combining leadership with practical delivery, thrives in a public-facing environment, and wants your work to make a visible difference to a local community. You don’t need to tick every box — we’re interested in your experience, judgement, approach and motivation.

Abbey Community Centre is committed to equality, diversity and inclusion, and we welcome applications from candidates from a wide range of backgrounds. Reasonable adjustments will be offered throughout the recruitment process.

The purpose of this role is to deliver a high quality, flexible Human Resources service, responsive to the needs of the organisation, and in line with legislative requirements and good practice, to our Clinic and Animal Behaviour teams in London and to our Battersea Old Windsor and Battersea Brands Hatch sites. The postholder will provide expert HR advice and support to line managers and staff, coaching and empowering managers to lead on people matters with support and guidance where required.

What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year.
• Discounted gym memberships and cycle to work schemes.
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions - up to 10% employer contribution.
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans.

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. 

More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.

To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.

Closing date: 26th February 2026
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Interview date(s):
First interview (online, via Teams): To be confirmed
Second interview (if necessary, in person): To be confirmed

For full details on the role, please download the recruitment pack.

Your new company

A leading London-based university is seeking an HR Advisor to join its collaborative HR Business Partnering team. You'll play an important role in delivering high-quality, customer-focused HR services during a period of positive change and improvement.

Your new roleAs HR Advisor, you will provide practical HR guidance and support to managers and staff across a wide range of operational areas, including:

• Absence management and family-friendly cases
• ER support for disciplinary, grievance and capability matters
• Recruitment coordination, job description reviews and pre-employment checks
• Managing Certificates of Sponsorship where required
• Supporting job evaluation panels and general HR administration
• Ensuring compliance with UKVI, right-to-work, DBS and GDPR requirements
• Contributing to HR projects, policy updates and process improvements

You will work closely with colleagues across HR to ensure consistent, timely and high-quality HR service delivery.
What you'll need to succeed

• Experience in a generalist HR role, ideally within a complex organisation
• Strong understanding of HR policies, procedures and UK employment law
• Experience managing ER cases, absence, and recruitment processes
• Confident communication skills and the ability to build strong relationships
• A proactive mindset, high attention to detail and commitment to continuous learning

What you'll get in return

• Opportunity to join a supportive and values-driven HR team
• Exposure to varied HR activities and transformational work
• Professional development and learning opportunities
• A collaborative environment focused on service excellence

If you are interested, please apply now!

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