Supporter services advisor jobs

Citizens Advice Southwark provides outreach advice service in hospitals across South East London as well as from our main offices in Peckham and Walworth. We are seeking to recruit a senior welfare benefits advisor who will have lead responsibility for the day to day running of the welfare benefits advice service including line managing other welfare benefits and hospital-based advisors and volunteers working on the services. You will also undertake casework, assisting clients to access their entitlements to welfare benefits and other sources of financial help.

You must:

• Have experience of supervising and supporting other advice workers (paid staff or volunteers)
• Be able to take responsibility for the delivery of a high-quality advice service
• Have substantial experience of managing your own case load of complex welfare benefits cases and an in-depth knowledge of welfare benefits including those related to disability and sickness.
• An understanding of the issues facing people affected by long-term illness and disability.
• Understand, empathise and be committed to the Citizens Advice Service aims, principles and equal opportunities policies

Interviews: Wednesday 11 February 2026

Job Title: School Careers Advisers

Location: Across Kent, Medway, West Kent and Mid Kent Regions

Salary: £29,291 - £32,343 (FTE) depending on experience pro-rata term time only/ Term Time Only salary including annual leave is £25,175 - £27,802

Hours: Full-time (37 hours per week) or Part-time (22.2 hours - per week)

Contract: Permanent (Term Time Only)

Reports to: Senior Careers Adviser

About CXK

CXK empowers people to succeed in employment, education and training. The charity strives for a fairer society where everyone can grow and realise their potential. “The CXK Way” embodies the following core values:

Ethical – We work with professionalism, honesty and integrity

Passionate – We reach out enthusiastically to all who need out support

Innovative – We inspire, enhance and improve

Collaborative – We engage, support and share with others

Young Peoples’ Careers Service

CXK is the lead provider of Personal Careers Guidance to young people in schools and specialist centres across Kent & Medway, where we provide independent Personal Careers Guidance, via our CXK Young Peoples’ Careers Service.

The Team

We are a diverse and welcoming team of advisers, who use a wide variety of creative methods to deliver personalised, client centred, personal careers guidance, ranging from one-to-one sessions through to group guidance, parents and options evenings, as well as focused talks and assemblies. We have minimal admin and keep our clients’ experience central to what we do, providing an inclusive service with individualised action plans, including the use of visual career maps, career cards and white boards, alongside more traditional approaches where appropriate.

We follow the CDI code of ethics and best practice for Action Planning (which names and recognises CXKs innovative work in this area):

The team is led by Chris Targett RCDP, who alongside his work at CXK, is the current Chair of the Careers Writers Association and co-author of the recently released Career Development and Inclusive Practice book, published by Trotman Publishing in partnership with the CDI.

The team is small but impactful. Feedback from our young people, that tell us about what our students valued regards our services:

· Helping young people understand their next steps

· Helping young people understand the options and careers choices they have

· Helping young people to know where to access further help, information, or support

The Role

The Careers Adviser will travel across Kent, Medway, West Kent and Mid Kent Regions to a broad range of school and college settings, delivering creative and inclusive Personal Careers Guidance, as well as assemblies and drop-in sessions as required. 

Each student and each learning environment will be unique, so the opportunity lends itself well to candidates who enjoy traveling and working in varied locations, meeting people from diverse backgrounds, and educating people of all abilities.

You will routinely liaise with Careers Leaders and senior school/ college staff to arrange and deliver activities for students during the school day. Whilst most delivery will take place between 8:30am and 4pm, travel before and after these times will be required and occasional attendance at parents’ and options evenings will also be required, but you will be given time off in lieu where this is applicable.

We would require you to work five days-a-week, term time only, with a pro rata holiday entitlement. If you would prefer part-time only employment (minimum of three days a week), this can be negotiated.

Skills and Knowledge

At CXK we are proud to be a disability confident and equal opportunities employer. We actively promote diversity within our workforce and welcome applications from all sections of the community.

Minimum Criteria

· Level 6 (or above) Careers Guidance Qualification

· In possession of a full, clean UK Drivers Licence with access to your own vehicle

Core Competencies

· Experience of delivering CEIAG in schools / colleges, face-to-face with young people Enthusiasm

· A willingness to deliver activities during school timetables; occasional evening events rebalanced via “time off in lieu.”

· Knowledge of Post 16 and Post 18 education and training routes for young people with and without additional needs and disabilities

· Adept at juggling activities and travel, emails and routine project admin; balancing school site work with homebased preparation and admin

· Experience of Microsoft products and ability to use them effectively, including Outlook, Excel, Word and PowerPoint

· A commitment to undertake all necessary training for the role

Employee Experience

A career with CXK is rewarding work enabling you to fulfil your potential. This eclectic and exciting role within the CXK Young Peoples’ Careers team, provides the opportunity for you to travel from home to various education settings, networking with teachers and careers educators across the Kent and Medway area. You will hone specialised skills and knowledge relating to Post 16 and 18 career pathways, including 6th Forms, colleges, study programmes, gap-years, entrepreneurship, university and apprenticeship routes whilst being a positive influence on young people’s lives.

CXK employee benefits include:

· CDI and professional register membership (RCDP) paid for by CXK

· Defined contribution pension scheme (matched by CXK up to 10% depending on length of service criteria)

· Flexible working

· Enhanced maternity and paternity leave

· Training and development programmes and opportunities

· Mental and physical healthcare initiatives and more

Recruitment Timeline

Vacancy closing date: Ongoing

Application review date: Ongoing

Interviews dates: Ongoing

Useful Information

Should you wish to have an informal conversation before submitting your application, please contact recruitment @ cxk. org

Please note: Applicants will need to complete an enhanced DBS check and provide references before any offer of employment is made.

All applications must be submitted online via our portal.

About the Role

As part of our People and Culture Team, you will play a key role in providing a comprehensive and first-class recruitment and onboarding service to the College and all prospective candidates. 

This includes, being the first point of contact for managers, candidates and new starters, working with hiring managers to ensure that they are equipped with the knowledge, skills and resources to attract and recruit the best talent for their teams and ensuring the College remains competitive and attractive in the external market.

Key tasks and responsibilities include (but are not limited to):

• Act as the first point of contact for all recruitment queries and advice
• Manage the end-to-end recruitment process for all College vacancies
• Advise hiring managers on recruitment and selection processes from role release to offer, in line with the College’s Recruitment Policy, promoting EDI at all times
• Identify suitable job boards and platforms for advertising vacancies
• Manage the RCoA Careers page, ensuring it is engaging, up to date and fit for purpose
• Liaise with candidates (internal and external) and coordinate telephone, face-to-face and remote interviews and assessment days
• Manage the onboarding process, ensuring all pre‑employment checks are completed efficiently and in a timely manner

About You

You will have strong, in‑house recruitment experience, having managed the full end‑to‑end process from role release through to onboarding. You will also have strong stakeholder management skills, with the ability to build positive working relationships at all levels, and experience administering HRIS or Recruitment Management Systems.

You will be able to work independently and proactively within a small team, demonstrating excellent organisational skills, strong attention to detail, and effective written and verbal communication. You will also have a sound understanding of HR legislation, policy and best practice, and be proficient in Microsoft 365 applications, particularly Excel, Word, PowerPoint and SharePoint / OneDrive.

The Package

This is a part-time (21 hours a week), permanent position with a competitive employee benefits package, which includes (but is not limited to):

• 16 days of annual leave, plus bank holiday
• 1 additional paid day of leave for the purpose of celebrating your birthday
• Healthcare support through Benenden Health
• Up to 12% pension contribution
• Hybrid and flexible working
• Wellbeing hour once a week
• Cycle to work and employee discounts schemes
• Training and development opportunities
• Access to Mental Health First Aiders and Employee Assistance Programmes

About the College

The Royal College of Anaesthetists (RCoA) is the professional body responsible for the specialty throughout the UK. We are the third largest medical royal college in the UK by membership. With a combined membership of more than 24,000 Fellows and Members, we ensure the quality of patient care by safeguarding standards in the three specialties of anaesthesia, intensive care and pain medicine.

At RCoA Equality, Diversity and Inclusion I is a core part of our culture, so it is important to us that this is reflected in everything that we do. We welcome all individuals irrespective of age, race, sex, gender identity or expression, sexual orientation, ethnicity, religion or belief, disability, marital or civil partnership status, or parental and caring responsibilities to ensure we actively embrace an inclusive and representative culture that encourages, supports and celebrates our differences.

Unfortunately, due to the volume of applications, we are unable to provide detailed feedback to candidates on their application. Only short-listed applicants will be contacted after the closing date. Please note that the closing date is subject to change.

Applicants must reside and have the right to work in the UK. No agencies please.

Your new company

A leading London-based university is seeking an HR Advisor to join its collaborative HR Business Partnering team. You'll play an important role in delivering high-quality, customer-focused HR services during a period of positive change and improvement.

Your new roleAs HR Advisor, you will provide practical HR guidance and support to managers and staff across a wide range of operational areas, including:

• Absence management and family-friendly cases
• ER support for disciplinary, grievance and capability matters
• Recruitment coordination, job description reviews and pre-employment checks
• Managing Certificates of Sponsorship where required
• Supporting job evaluation panels and general HR administration
• Ensuring compliance with UKVI, right-to-work, DBS and GDPR requirements
• Contributing to HR projects, policy updates and process improvements

You will work closely with colleagues across HR to ensure consistent, timely and high-quality HR service delivery.
What you'll need to succeed

• Experience in a generalist HR role, ideally within a complex organisation
• Strong understanding of HR policies, procedures and UK employment law
• Experience managing ER cases, absence, and recruitment processes
• Confident communication skills and the ability to build strong relationships
• A proactive mindset, high attention to detail and commitment to continuous learning

What you'll get in return

• Opportunity to join a supportive and values-driven HR team
• Exposure to varied HR activities and transformational work
• Professional development and learning opportunities
• A collaborative environment focused on service excellence

If you are interested, please apply now!

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Location: The post holder will work from Citizens Advice Brighton and Hove (CABH) offices in Hove Town Hall, with the option of some remote working

Qualifications:Experienced adviser trained to case supervisor level.

Citizens Advice Brighton & Hove is seeking a committed Advice Supervisor to support the delivery of high-quality, client-centred advice across our services.

This is a floating supervisory role, working flexibly between supervising advice sessions, supporting paid and volunteer advisers and caseworkers, and undertaking case checking and quality assurance activity.

The post holder will play a key role in ensuring advice is accurate, well-recorded and compliant with Citizens Advice quality standards, while supporting advisers to develop their confidence, competence and professional judgement.

You will have experience delivering advice in a Citizens Advice or comparable advice service, and confidence in supporting others to deliver safe, high-quality advice. You may already supervise advisers or caseworkers, or have strong case checking and quality assurance experience and be ready to take on a broader supervisory role.

You will be comfortable giving constructive feedback, identifying risk, and adapting your approach to support advisers with different levels of experience. You will also share our commitment to equity, diversity and inclusion, and to providing an accessible and impartial advice service.

We’re here to give advice to everyone, and understand that diversity in  our workforce is the best way of understanding the varying needs of the  city around us, so we welcome applications from all communities. We ask  that all applicants complete an anonymous equalities survey online to help us  understand if we’re succeeding in our aims, and appreciate you taking the  time to complete this. 

We value diversity and welcome applications from all communities, especially those with lived experience of the issues we address. Adjustments for the recruitment process are available.

Closing date for applications: Monday 23rd February 9am

Expected interview dates: W/C Monday 2nd March – dates TBC.                                 

Employee Relations Advisor

Location: London – Hybrid working (2 days per week in the office)

Contract: Permanent

Salary: £36,000-£39,000 (depending on experience)

Make a real impact through brilliant people management

Goodman Masson are excited to be recruiting an Employee Relations Advisor to join a busy, values-led organisation delivering a high-quality, proactive HR service. This is a fantastic opportunity for an experienced HR professional who thrives in a fast-paced, customer-focused environment and is passionate about enabling managers to get the very best from their people.

You’ll be joining a large and very supportive ER Advisor Team of around 15 and partner closely with managers across the business, providing expert, pragmatic advice that drives performance, builds capability and minimises employee relations risk.

What you’ll be doing

As an Employee Relations Advisor, you’ll play a pivotal role in delivering an effective and responsive HR service. Your key responsibilities will include:

• Partnering with managers to improve people management capability and confidence
• Providing expert advice and coaching on employee relations matters, including absence, performance, wellbeing and employee engagement
• Managing disciplinary and grievance cases independently, ensuring fair, consistent and legally compliant outcomes
• Supporting organisational change projects, including restructures, consultations and redundancy processes, in line with policy and employment law
• Building strong, trusted relationships with stakeholders across the organisation to deliver practical, customer-focused HR solutions
• Working closely with HR Business Partners, Recruitment teams and external providers to deliver joined-up people solutions
• Ensuring HR policies are up to date, legally compliant and consistently applied
• Maintaining accurate HR records and systems (including iTrent) and supporting KPI reporting
• Identifying risks and gaps in ER processes and proactively recommending improvements
• Supporting establishment budget management within relevant business areas

What we’re looking for

We’re looking for a confident, credible HR professional who enjoys working collaboratively and isn’t afraid to take ownership. You’ll bring:

• CIPD qualification (or equivalent relevant experience)
• Strong technical knowledge across employee relations and employment law
• Proven experience managing disciplinary and grievance cases independently (essential)
• Housing Association experience – highly desirable
• Public Sector experience – highly desirable
• Exposure to complex ER casework (desirable but not essential)
• Demonstrable experience influencing and advising senior managers
• Excellent written and verbal communication skills
• Strong organisational and project management skills, with the ability to multitask and meet deadlines
• A proactive, solutions-focused approach and commitment to continuous improvement
• High levels of IT literacy, including advanced use of HR systems and MS Office
• Coaching qualification (desirable)

The organisation is looking for the successful candidate to start ASAP but are happy to wait up for a month notice period for the right candidate.

These roles require regular in-person engagement in London. Applicants must be able to travel to and work in London easily. AN ISVA QUALIFICATION IS REQUIRED FOR THIS POST.

About us

SurvivorsUK exists for men and non-binary people who have experienced any form of sexual violence. 

We support – by providing services such as a helpline, counselling, ISVA and groupwork.
We challenge – by raising public awareness of the issue, and dispelling myths
We build – by creating and facilitating networks for better access to help

Role

You will provide pro–active emotional, practical and advocacy support for male and non-binary survivors who have experienced any form of sexual violence and are engaging (or considering engaging) with the criminal justice system. 

Our ISVAs work with clients currently residing in any London borough, or if the abuse was committed in any London borough. Some travel to London will be expected.

An ISVA qualification or relevant degree is desirable, but not essential. We consider people from a wide range of educational backgrounds and work experience. What matters is that you are empathetic and will support the specific needs of our clients.

Please see attached Job Description and Personal Specification for more information

Benefits of Working with Us

- We are a Disability Confident Employer
- Access to Employee Assistance Programme
- Access to Clinical Supervision, if relevant for your role
- Acces to gym at our Hackney Wick offices
- Commitment to your professional development

How to apply

To express an interest in the role and to be considered, please review our JD and Personal Spec and submit the following:

• An up-to-date CV.
• A supporting statement that addresses each of the requirements in the person specification, and outlines your motivations for applying.

Closing date: Monday 9th February 2026 at 12pm
Interviews: TBC, these may take place remotely or in-person in our offices in London

We especially encourage applications from individuals who reflect the diversity of the communities we serve, including men, non-binary, Black and Asian, trans, disabled people, and those from other marginalised groups. We recognise and value the unique experiences that arise from the intersections of these identities, and we particularly welcome applications from people with lived experience or a strong understanding of the issues faced by our service users.

At SurvivorsUK, we are committed to creating an inclusive and supportive work environment where everyone is empowered to bring their full, authentic selves to work. We also understand the importance of work-life balance and are open to discussing flexible working arrangements, including job share opportunities, to support candidates with caregiving responsibilities or other needs.

If you require any adjustments during the recruitment process or have any accessibility needs, please let us know. We are here to provide any support necessary to ensure the process is inclusive for you.

High Trees is seeking a Youth Employment Support Service Coordinator for our Build Your Future programme. Build Your Future is a targeted youth employment project supporting young people aged 16–24 who are not in education, employment or training (NEET). The project provides holistic, person-centred support combining outreach and engagement, pastoral support, employability skills development and progression into education, training or work.

The project is primarily delivered in-house by High Trees, working in partnership with other local delivery partners. Build Your Future focuses on young people facing multiple barriers, including care-experienced young people, migrants and refugees, young people with SEND, and those experiencing social or economic exclusion.

The Build Your Future Project Coordinator plays a central role in ensuring the effective day-to-day delivery of the project. Working closely with High Trees delivery teams and partner organisations, the postholder will coordinate outreach and engagement activity, support the provision of high-quality pastoral support for young people, and ensure strong project coordination, monitoring and reporting.

This role will suit someone who is highly organised, collaborative and passionate about supporting young people facing multiple barriers into education, training and employment.

The role requires a balance of coordination, communication and relationship-building skills. You will work closely with colleagues across Employment & Careers and Children, Young People & Families teams, as well as with delivery partners, to ensure Build Your Future is delivered to a high standard.

The post holder will also play an important role in monitoring and evaluation, maintaining accurate records and supporting reporting requirements linked to external funding.

Health and Safety Advisor

Salary: Band 6: £39,775.77 – £52,452.55 per annum

Contract: Permanent | Full-time

Hours of work: 37.5 hours per week | Monday to Friday 9.00am to 5.00pm (flexible)

About the Job Role

We have an exciting opportunity for a Health and Safety Advisor in our Estates team at St Joseph’s Hospice. We are looking for someone who has experience in managing and supporting the implementation of health and safety across an organisation. There will be a wide range of responsibilities, from policy to the operational level. Activities range from office and shop-based staff to health workers, outreach workers, and a small maintenance team.

About You

• NEBOSH trained
• Experience of implementing health and safety across an organisation
• The ability to influence and persuade to embed a strong safety culture
• Proactive and self-motivated

Where You’ll Work

St Joseph’s Hospice was founded in 1905 by the Religious Sisters of Charity and built on a rich Catholic heritage. Today, we are an Investors in Diversity-awarded charity, providing expert, compassionate care to people of all backgrounds, cultures, and beliefs across East and North London.

Our specialist palliative care services—delivered at home, in our in-patient unit, and through out-patient clinics—are grounded in respect for human dignity and guided by compassion, justice, and a deep commitment to quality. Our values guide us in everything that we do. We work to ensure that everyone receives the support they need, with kindness, understanding, and respect, by delivering individualised, responsive, and holistic support to patients and their families.

Please provide a supporting statement (no more than two sides) that sets out why you think this role is the right move for you and how you meet the knowledge and experience criteria in the person specification. Please note it is essential that you provide this statement, as it will be used as a basis for shortlisting.

Why Work for Us?

• 27 days’ holiday plus public holidays, increasing up to 33 days with service
• Subsidised café and early access to retail sale events
• Season ticket/welfare loans
• Continuation of the NHS Pension Scheme or an excellent salary-exchange pension scheme
• Santander Cycles discount and cycle-to-work scheme
• Health Cash Plan and access to EAP services

Join St Joseph’s team and find out more!

For further information, please visit our vacancies page via the Apply button.

Closing date: 22 February 2026.

Interview date: 5 March 2026.

We are an equal opportunity and a Disability Confident employer and welcome applications from all suitably qualified persons regardless of race, sex, disability, religion or belief, sexual orientation, or age.

We are actively recruiting for a permanent HR Advisor to join a prestigious and growing organisation based in South London. Working closely with the Head of HR and HR Business Partners, you will have responsibility for providing a high quality, first line generalist HR advisory service to a specific business area, providing up to date and informed HR guidance and support on HR policies, processes and systems.

You will support on complex cases and assist Employment tribunals where appropriate as well as supporting with end to end employee lifecycle processes, whilst providing a proactive and responsive recruitment service for managers and assisting with the development and implementation of Human Resources policies and procedures.

This is an excellent opportunity to join a proactive and close knit team , where you will be given responsibility and autonomy within your role. Excellent interpersonal skills are required, as well as a flexible approach, some travel to other local sites will be required, however we do also provide hybrid working arrangements as well.

Shape the future of housing – support real projects that deliver change for colleagues and tenants.

Tenancy Services Advisor
Location: Birmingham, B15 
Salary: National Minimum Wage
Hours: 35 hours per week
Contract: Fixed Term internship, 12 Months
Starting: 7th September 2026

About Midland Heart

We're a housing association, here to provide safe, affordable homes and to build stronger communities across the Midlands. And we're offering students the chance to intern in our Tenancy Services Team — where you'll gain hands-on experience of how housing management works in practice, from supporting tenants to tackling anti-social behaviour, safeguarding and tenancy sustainment.

Your Role:

You'll apply your academic knowledge to real-world challenges – working alongside experienced Tenancy Services and Housing Management professionals, whilst gaining insight into how a career in the housing sector makes a direct difference to people's lives and communities. You'll gain exposure to areas such as anti-social behaviour casework, safeguarding, tenancy sustainment and housing law.

Your day to day will see you:

• Supporting tenancy services officers with case management and administrative tasks.
• Helping process tenancy change requests (e.g. mutual exchanges, assignments, successions).
• Assisting in monitoring and reviewing ASB or noise nuisance cases, including liaising with tenants.
• Accompanying officers on tenancy visits and inspections.
• Providing general support to the team with reports, records, and rota management.
• Taking part in project work, mentoring, and development activities as part of your internship.

What we're looking for:

• Currently studying (or recently completed) a degree in Housing, Criminology, Social Policy, Law, Sociology, or a related discipline.
• Strong communication and organisational skills.
• A genuine interest in housing and delivering positive outcomes for tenants.
• Ability to handle sensitive issues with empathy and professionalism.
• Enthusiasm, openness to feedback, and a genuine desire to learn.

Applications close on Sunday 15th February 2026.

Assessment Centre – Shortlisted candidate will be invited to take part in our group assessment event, taking place between 25th – 27th March 2026.
Final Interview – Interview with the hiring manager to showcase your career ambitions.
Start your journey- Start with Midland Heart in September 2026.

Please note that should we reach a desired number of applications, we reserve the right to close the advert ahead of the stated closing date.

Interested? Applying is easy - simply click the apply button. You will be directed to our candidate portal, there you can see a link to the full Role Profile and complete a short online application form

No agencies please

Medical Advisor

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Role:  Medical Advisor (Self-Employed)

Locations:  England and Wales

Pay - £60 per AH1,  £30 per AH2 update,  £60 per 30 minutes consultation 

We are the UK’s largest specialist charity provider of fostering. Our core work involves providing high quality and well supported fostering families for children and young people in the care of local authorities. 

As a ‘not for profit’ organisation, TACT puts the needs of our children and carers first and look to appoint individuals who are as passionate about fostering as we are. TACT invests all surplus income into staff, carers, and child development. This means that we have been able to establish expert in-house support services such as our TACT Health and Education Services and create TACT Connect, our ground-breaking scheme for care experienced young people and adults.  New staff and workers will join us as we  embark on a journey to become a wholly trauma-informed organisation with the aim of increasing our effectiveness and improving outcomes for the children and young people in our care.

As a self-employed worker with TACT, you will be a part of our amazing team of professionals working with our organisational values at the heart of their everyday practice. You can review our values here.

We are seeking Medical Advisors to support TACT England and Wales Fostering Panel. 

Key Duties include:

• To undertake review of medicals completed for fostering applicants and approved foster carers.
• To provide a medical opinion re suitability to foster after reviewing the information on the BAAF form AH1
• To sign off medical updates completed on BAAF form AH2 and provide medical opinion as to continuing suitability to foster. Analyse medical information to identify any health conditions relevant to fostering capacity, with a balanced and proportionate approach..
• Prepare clear concise medical summaries for sharing with the fostering agency and fostering panel. Highlight any health-related considerations, risks and recommendations where appropriate.
• To follow up medical issues with assessing social workers, fostering social workers, managers, GP’s and consultants as required this may include attending fostering panel
• To meet with a senior manager on an annual basis to review the service offered.
• To adhere to relevant TACT policies and procedures, working within relevant legislation, statutory guidance and best practice relating to fostering and medical advice.
• Ensure all medical information is handled in accordance with confidentiality, data protection and safeguarding requirements.

You will be medically qualified and registered with the relevant regulatory body.

An Enhanced DBS check will be required for this role and will be undertaken  by TACT on your behalf.

Closing Date: Friday 6th February 2026

Interview Date: Tuesday 24th February 2026

Safeguarding is everyone’s business and we believe that only the people with the right skills and values should work in social work.  As part of our commitment to safeguarding, we properly examine the skills, experience, qualifications and values of potential staff in relation to our work with vulnerable young children.  We use rigorous and consistent recruitment approaches to help safeguard our young people. All staff are expected to work in line with TACT’s safeguarding policies.

We reserve the right to close a vacancy earlier than advertised if the volume of applications is excessive, you are therefore advised to apply at your earliest convenience.

We do not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

RASASC Guildford - Making a difference to the lives of those affected by rape and sexual abuse

Position: Independent Sexual Violence Advisor (ISVA)

Hours: Full time

Salary: Competitive salary dependent on and reflective of experience, qualifications and training. Starting range (for 35 hours/FTE) from £28,598

Location: Based in Guildford and covering Surrey

Accountable to: ISVA Team Leader

DBS check: Yes

Closing on: Tuesday 24th February

This is a new opportunity to join our Independent Sexual Violence Advisor (ISVA) team.

We are committed to equal opportunities, and we warmly encourage applications from all sections of the community particularly applicants from diverse groups.

RASASC is a registered charity which has been providing support to survivors of rape and sexual abuse of all genders (both recent and non-recent) and young people aged over 13, from across Surrey since 1992.

We provide an Independent Sexual Violence Advisor (ISVA) Service. ISVAs support survivors to help them overcome the abuse they have suffered and to rebuild their lives. This service also includes supporting the survivor to seek justice through the judicial system, should the survivor wish.

We also provide one-to-one counselling, group work, youth counselling, a support line, and a family support programme.

Volunteers are an important part of the work we do. Volunteers staff our support line and many of our qualified counsellors work on a voluntary basis with survivors of rape and sexual abuse.

ISVA

ISVAs are survivor-focused advocates, who support survivors of recent and non recent rape and sexual abuse to enable them to access the services they need in the aftermath of the abuse they have experienced. An ISVA provides individual support and this will vary from client to client.

This role is based at the RASASC Guildford office and will work across Surrey. The ISVA must have a full driving licence and use of a car that can be used for work purposes.

You will be part of a dedicated, experienced, and friendly team. The ISVAs meet fortnightly for peer support and work collaboratively with each other to share knowledge. Each ISVA has a lead area of responsibility in addition to your caseload supporting a range of clients.

You will be provided with monthly clinical supervision and attend monthly one-to-one meetings with the ISVA team leader.

We welcome applications from all candidates but are particularly looking for those who can demonstrate the experience listed in the essential criteria of the person specification, and especially from those who can evidence the desirable skills and/or have an existing ISVA qualification.

Job Description

• To support survivors of rape and sexual abuse.

• It is the responsibility of the ISVA to impartially advise the client on all options open to them, such as the Criminal Justice System, SARC, sexual health clinic and other local services.

• The ISVAs are expected to balance a caseload that includes survivors progressing through the criminal justice process as well as survivors that have decided not to report, or who are no longer in the criminal justice process.

• The ISVA will be based at Guildford RASASC but will be expected to travel throughout Surrey.

• The ISVA is expected to carry out other duties from time to time which are broadly consistent with those in this document, as the job description cannot cover every issue which may arise within the post.

Key Tasks

• The ISVA will provide a survivor-focused, independent service, distinct from the role of a crisis worker or counsellor.

• Undertake risk assessment and support needs analysis with survivor and develop a support plan for the survivor.

• To provide advice and support across a wide range of issues, such as housing, health and education, that will help to support the survivor and ensure their ongoing safety in the aftermath of the abuse.

• Manage caseload and maintain necessary case files and records including monitoring information as required under funding conditions and by RASASC.

• To provide expert advice and support in relation to issues and the impact of rape and sexual abuse on this client group to other members of the ISVA team as well as the wider RASASC team.

• The ISVA will be required to undertake accredited training specifically designed to support them in delivering this service. This training is currently delivered virtually but subject to change, possibly face to face in Rugby or Manchester over six modules. Each module is taught over two consecutive days to minimise the amount of time ISVAs are away.

• Fulfil relevant monitoring processes as requested by the ISVA Team Leader or the Fundraising Manager.

• to attend monthly one to one supervision with team leader and monthly clinical supervision

Personal Specification

Experience: 

Essential

• Excellent interpersonal skills and communication skills

• Excellent organisational skills and a proven ability to prioritise workload, including time management skills

• Experience of working with vulnerable people

• Knowledge and understanding of child and vulnerable adult protection procedures and information sharing protocols

• Handling confidential information

• Ability to work on your own and as part of a small team in a busy and challenging environment

• Full driving licence and car that can be utilised for work purposes.

Desirable

• Case Management skills – ability to accurately maintain records

• Crisis management skills – including risk management

• Knowledge and commitment to multi-agency partnership working.

• Experience of delivering presentation/training.

• Experience of working with survivors of rape and sexual abuse and an understanding of the variety of issues affecting survivors

In return, we can offer you 25 days annual leave (pro rata for part time hours, eight public holidays (pro rata for part time hours) contributory pension scheme and reimbursement of travel expenses at 45p per mile.

Application

We are committed to equal opportunities, and we warmly encourage applications from all sections of the community particularly applicants from diverse groups.

1st Interviews will be held on Thursday 26th February, and should you be short listed you will be invited to interview on Tuesday 10th March or Thursday 12th March at our offices in Guildford.

If you are interested in joining our team or if you have any questions about the role, please do give us a call as we would love to hear from you – contact Sally Hutton or Yvonne Keanne at our RASASC Guildford office for more details or please complete the application form.

This recruitment will close by Tuesday 24th February

How to Apply: Please download the application form from our RASASC Guildford website 

Working with the Parish Finance Manager and the existing Parish Giving Advisor, the postholder will join a team who are responsible for Parish Share assessment calculations, monitoring Share payments, and our Parish Accounts Service, and a bookkeeping service offered to parishes in our diocese

Working hours: This is a full-time role (35 hours per week).

Salary: £32,000 to £34,400, subject to qualifications and experience

Benefits: We offer a range of benefits including hybrid and flexible working, 11% non-contributory pension scheme, 25 days holiday rising to 29 after five years’ service.

ROLE DUTIES

• Act as champion for the adoption across the Diocese of effective mechanisms to enable giving, supporting parishes to transition towards modern stewardship approaches including digital giving, and regular planned giving through the Parish Giving Scheme. 
• Providing clergy training to build confidence and deepen theological understanding of generosity
• Advising and resourcing PCCs, treasurers and parish finance teams/committees
• Present relevant information using PowerPoints at Deanery Synod meetings to groups of clergy

CRITERIA

• Experience of raising funds in the environment of a charitable organisation.
• Experience of working with charity accounts
• Experience of designing and delivering training
• A sound working knowledge of the structure, governance and ethos of the Church of England, especially related to stewardship or willingness to learn.

For more information and to apply, please visit the Chelmsford Diocesan Website to complete a full application form.

Closing Date: 16 February 2026

Interview Date: 23 February 2026

We reserve the right to invite candidates for preliminary interviews.

Please be advised we reserve the right to close the role early and we cannot consider candidates who do not complete and return a completed application form.

 Please refer to the CDBF Privacy Policy which can be found on the Chelmsford Diocesan Website, for how we will process your data.