Supporter services advisor jobs

Duties and Responsibilities

Strategic Implementation

Partner with the CEO to translate IMO’s strategic plan into a clear organisational roadmap with defined milestones, priorities and success measures. You will work collaboratively with the CEO to agree the order in which elements of the strategy should be prioritised, before turning this into the roadmap, milestones and delivery framework.

Work with the CEO and trustees to:

• Define strategic workstreams
• Establish measurable organisational KPIs
• Identify capability gaps and development needs
• Develop a structured strategy implementation framework that enables effective delivery across the organisation

Operating Model Design

Partner with the CEO to co-design IMO’s future operating model. This is a collaborative process, you will work closely with the CEO from the outset to shape the vision, ensuring the model reflects organisational priorities and is set up for successful implementation.

This will include:

• Programme structure and service architecture
• Governance and decision-making frameworks
• Internal processes and ways of working
• Data, reporting and impact measurement systems
• Team structures and capability requirements

Ensure the model supports sustainable growth, stronger partnerships and improved impact outcomes.

Business Planning and Financial Modelling

Develop a clear strategic business case underpinning the new strategy. This will include:

• Financial projections
• Income pipeline modelling
• Investment requirements
• Scenario planning for growth and risk

Provide analysis and recommendations to support board-level decision making.

Programme & Transformation Management

Act as programme lead for key strategic initiatives, including:

• Scaling of youth employability programmes
• Strengthening organisational infrastructure
• Development of a standalone mental health service

Develop and manage a comprehensive implementation plan, ensuring:

• Clear timelines
• Resource alignment
• Risk management
• Delivery accountability

Maintain a live transformation risk register and ensure issues are addressed proactively.

Stakeholder Engagement & Organisational Change

Work closely with the CEO to support organisational alignment around the new strategy. Responsibilities include:

• Facilitating internal workshops and planning sessions
• Supporting senior staff to translate strategy into operational delivery
• Communicating progress to trustees and key partners
• Managing organisational change and maintaining momentum

Act as a trusted advisor and sounding board to the CEO throughout the transformation process.

Qualifications 

Formal project management qualification (PRINCE2, Agile or equivalent) - Desirable

Experience 

Proven experience leading strategy implementation, organisational transformation or operating model design - Essential

Experience working in growing or evolving organisations where structures, systems or programmes needed to be developed or scaled - Essential

Demonstrated success managing complex projects with multiple stakeholders and limited resources - Essential

Experience developing business cases, strategic plans or financial models to support organisational decision making - Essential

Strong track record of delivering initiatives from concept through to implementation - Essential

Experience working in the charity, social enterprise or public sector environment - Desirable

Experience working closely with CEOs, boards or senior leadership teams - Desirable

Understanding of youth services, employability, public health or community development sectors - Desirable

Skills/Attributes

Ability to translate high-level strategy into practical operational delivery - Essential

Strong analytical and problem-solving skills - Essential

Excellent communication and stakeholder management skills, with the ability to influence at all levels - Essential

Highly organised and able to manage multiple workstreams simultaneously - Essential

Comfortable operating with high levels of autonomy and responsibility - Essential

A pragmatic, solutions-focused mindset - Essential

Employment Advisor

Programme Overview

The Restart programme offers enhanced support to Universal Credit claimants who have been out of work for at least 6 months to find jobs in their local area. Starting at the end of June 2021, it will benefit more than 1 million Universal Credit claimants who are expected to look for and be available for work but have no sustained learnings. The scheme will provide up to 12 months of tailored support for each participant. Palladium will work with employers, local government, and other partners to deliver tailored support for individuals.

There role is based in our busy Southampton office with travel to Ringwood or Winchester.

The Employment Advisor will play a vital role in the success of the programme. They will be in charge of managing a case load of customers, working with them to create and follow an individualised workplan towards sustained employment. They have the ability to be a catalyst for change and really empower people to progress.

Primary Duties and responsibilities:

• Take responsibility and accountability for customers as assigned and working with them through to employment. This will include:
•  Assessing the customer’s starting position to decide how to best meet their needs. 
• Building rapport and a positive working relationship with each customer.
• Creating and following through with individualised action plans ensuring appropriate and effective activity is undertaken by each customer.
•  Address customer’s personal constraints to employment, providing challenge, advice, and guidance where appropriate to develop customers capability in the recruitment process ensuring they have the necessary skills and confidence to secure employment.
•  Identify, structure, and recommend vacancy and training solutions, working in close consultation with the team to meet the specific needs of customers and employers.
•  Maintain customer records to a required quality standard to ensure the customer journey is documented in accordance with our quality standards and contractual requirements.
•  Develop an understanding of specialist signposting services in the local area/region, building knowledge in areas such as specific disabilities, housing, benefits etc
• Meet personal performance targets, Key Performance Indicators and all Quality and Compliance measures by delivering high quality employability provision to customers, both remotely and face to face
• Develop relationships and networks with key stakeholders including employers, Job Centre teams and provisions and funding providers to ensure smooth operation of all processes.

Skills and experience:

Required

A passion for working with people and have a solution focused approach

Experience of working in a customer focused, target driven environment.

Experience of providing one to one support and coaching to individuals with the ability to constructively challenge where needed.

A level of independence and professionalism to work independently and in a small team;

Detail-oriented with strong organisational skills;

Interest in welfare to work

Desirable

Educated at university degree or alternatively have a demonstrated track record of performance and success in target driven sales, customer service or case-management roles

Knowledge of the employment market in their area.

Key Competencies:

Creative intelligence; 

Ability to motivate, challenge and inspire; 

Proactive and solution focused;

Excellent communication skills; 

Performance and target focused; 

Excellent organisation and prioritisation skills; 

The determination and drive to want to make a positive difference.

**Applications will be reviewed on a rolling basis so please apply early if you would like to discuss this role with us.

Company Overview:

You would be joining Palladium, a global impact organisation, with 3,000 employees in over 90 countries. We are a mission-driven business, for whom the impact of our work is as important as the commercial return; the common feature of all our work, regardless of contract size, is the requirement that it contributes to positive social and economic impact. We simply call this ‘Positive Impact’. For the past 50 years, we have been helping our clients to see the world as interconnected in over 90 countries- by formulating strategies, building partnerships, and implementing programs that deliver lasting positive impact. We are experienced in implementing large, complex programmes supporting refugees in different elements of their integration journey and are currently delivering 30 programmes for the UK Government.

Equity, Diversity & Inclusion - Palladium is committed to embedding equity, diversity, and inclusion into everything we do. As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview. We positively welcome and seek to ensure we achieve diversity in our workforce; and that all job applicants and employees receive equal and fair treatment regardless of their background or personal characteristics. These include: (but are not limited to) socio-economic background, age, race, gender identity and expression, religion, ethnicity, sexual orientation, disability, nationality, veteran, marital or Indigenous status.

As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview. Should you require any reasonable adjustments or accommodations to be made due to a disability or any other circumstance, please let us know.

Safeguarding - We define Safeguarding as “the preventative action taken by Palladium to protect our people, clients and the communities we work with from harm”. We are committed to ensuring that all children and adults who come into contact with Palladium are treated with respect and are free from abuse. All successful candidates will be subject to an enhanced selection process including safeguarding-focused interviews and a rigorous due diligence process.

Palladium International Ltd. participates in the Inter-Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.

Palladium is a Real Living Wage Employer.

Job Title: Pathways Advisor 
Salary: £17,500 (0.5 FTE) 
Location: South of England / London
Contract Type: Part-Time, fixed term (2-years) 
Reports To: Regional Manager 
Service Area: The Skill Mill 
Place of Work: Remote with the expectation of some regional travel

About The Skill Mill 

The Skill Mill is a multi-award-winning social enterprise providing employment opportunities for young people aged 16–18 involved in the criminal justice system. We deliver environmental and community improvement projects that build skills, improve life chances, and reduce reoffending. 

Young people aged 16-18 will be employed by The Skill Mill for 6-months, working in small cohorts of four, under the direct supervision of a dedicated Supervisor. During this period, the programme integrates practical skills training, offering short courses and on-the-job instruction in areas like environmental management, construction, and recycling, using tools such as trimmers and lawnmowers. The goal is for participants to achieve recognized qualifications like the CSCS card and an AQA Level 2 qualification, all while receiving comprehensive support, in collaboration with youth offending services. 

Following the six-month employment phase, young people receive three months of dedicated support designed to facilitate their transition into new employment, training, or educational opportunities. This support includes individualised assistance with career development and job progression, practical aid such as creating action plans, crafting CVs, and practicing interview skills. Furthermore, The Skill Mill advocates for young people facing significant barriers to employment, ensuring they receive tailored guidance to secure their next steps. 

Purpose of the Role:

To support young people aged 16+, particularly those involved with The Skill Mill programme, by delivering tailored, person-centered pathways into education, training, and long-term employment. The postholder will act as a trusted advisor, helping young people overcome barriers, build confidence, and transition successfully into sustainable opportunities with partner organisation and local employers. 

Support for young people from the Pathway Advisor will begin in the 6-month employment phase, with liaison with the young person, Supervisors and Commercial Sales Manager, to begin to build relationships, understand aspirations and identify potential opportunities. 

After the 6-month employment phase, key support will transition from the Supervisor to the Pathway Advisor role, with 3-months of person-led support offered to prepare for, enter, and sustain further employment, training, or educational opportunities. Support will be tailored to each young person’s needs and is likely to be a combination of remote/ in-person throughout the 9-months. 
 

Key Responsibilities 

• Deliver intensive 1:1 employability and progression support to young people on The Skill Mill programme, focusing on post-placement career development, training and sustained employment outcomes.  

•  Work in partnership with Youth Justice Services and employer networks to identify and promote routes into education, apprenticeships, employment and volunteering.  

• Co-produce personalised action plans with young people, based on individual strengths, goals and support needs, reviewing progress and adapting interventions as required.  

• Provide practical employability support including CV development, interview preparation, job search guidance, and workplace readiness.  

• Build trusted, motivational relationships with young people using a trauma-informed and strengths-based approach.  

• Act as a key link between young people and partner organisations, including employers, training providers, FE colleges and specialist support services.  

• Advocate for young people with complex or multiple barriers to ensure equitable access to opportunities and remove systemic obstacles.  

• Maintain accurate records, track progress, and contribute to outcome reporting for funders and commissioners.  

• Promote equality, diversity, and inclusion, recognising barriers such as discrimination, offending history, housing instability and mental health needs.  

• Collaborate closely with Youth Justice caseworkers, internal teams, local authorities, and external agencies to deliver coordinated, wraparound support.  

• Stay informed on labour market trends, skills pathways, and funding opportunities to enhance progression options for young people. 
   

Person Specification 

Essential Criteria: 

• Experience providing employability and progression support to young people, with a focus on accessing education, training, and sustained employment. 

• Strong understanding of the challenges faced by young people with offending histories. 

• Excellent interpersonal and motivational skills, with the ability to build trust and rapport quickly. 

• Ability to design and deliver effective action plans that lead to employment, training, or further education outcomes. 

• Knowledge of local labour market, training providers, and employability services. 

• Proficient IT skills and ability to maintain accurate case records and outcomes data. 

• Ability to work independently and manage a dynamic caseload. 

• Commitment to equality, diversity and inclusion in employment and service delivery. 

• A flexible and collaborative approach to partnership working. 

Desirable Criteria: 

• Direct experience working with The Skill Mill or similar social enterprise programmes. 

• Lived experience of youth justice, care, or NEET pathways. 

• Knowledge of trauma-informed practice. 

• Experience collaborating with employers or brokering placements. 

• Knowledge of relevant legislation (e.g., safeguarding, GDPR). 

• Familiarity with case management systems or youth work platforms. 

• Qualification in careers guidance, youth work, or coaching. 

• Understanding of supported employment models (e.g., IPS, Youth Hubs). 
   

Additional Requirements:

• Enhanced DBS check required. 

• Willingness to work flexible hours, including occasional evenings/weekends. 

• Travel between partner sites or outreach locations may be required. 

How to Apply: 

The Skill Mill is an equal opportunities employer and welcomes applications from all suitably qualified individuals, regardless of background. 

To apply please send a CV and cover letter setting out your experience, qualifications and how you meet the requirements of the person specification.

The purpose of the role is to utilise effective and efficient administrative and fundraising skills to assist in delivering both financial and non-financial targets which will provide a gateway to all fundraising activity across Maggie’s. 

As Centre Fundraiser, you will assist the Centre Fundraising Manager to implement the fundraising strategy to deliver income targets through proactive donor recruitment and excellent donor care.  

This includes supporting and retaining existing supporters and researching new key relationships with individuals as well as partnerships with local businesses, groups and associations.  

You will represent the work, vision and purpose of Maggie’s whilst supporting the delivery of local and central fundraising initiatives and campaigns. This includes presentations, face to face, telephone and written communications.  

There will be a requirement to work irregular hours as well as frequent local travel. 

Please note that interviews will take place on Thursday 7th May in Maggie's Manchester.

Please see the attached job description for further details.

Job Title: Pathways Advisor 
Salary: £17,500 (0.5 FTE) 
Location: Northeast/ Yorkshire/Northwest
Contract Type: Part-Time, fixed term (2-years) 
Reports To: Regional Manager 
Service Area: The Skill Mill 
Place of Work: Remote with the expectation of some regional travel

 

About The Skill Mill 

The Skill Mill is a multi-award-winning social enterprise providing employment opportunities for young people aged 16–18 involved in the criminal justice system. We deliver environmental and community improvement projects that build skills, improve life chances, and reduce reoffending. 

Young people aged 16-18 will be employed by The Skill Mill for 6-months, working in small cohorts of four, under the direct supervision of a dedicated Supervisor. During this period, the programme integrates practical skills training, offering short courses and on-the-job instruction in areas like environmental management, construction, and recycling, using tools such as trimmers and lawnmowers. The goal is for participants to achieve recognized qualifications like the CSCS card and an AQA Level 2 qualification, all while receiving comprehensive support, in collaboration with youth offending services. 

Following the six-month employment phase, young people receive three months of dedicated support designed to facilitate their transition into new employment, training, or educational opportunities. This support includes individualised assistance with career development and job progression, practical aid such as creating action plans, crafting CVs, and practicing interview skills. Furthermore, The Skill Mill advocates for young people facing significant barriers to employment, ensuring they receive tailored guidance to secure their next steps. 

Purpose of the Role:

To support young people aged 16+, particularly those involved with The Skill Mill programme, by delivering tailored, person-centered pathways into education, training, and long-term employment. The postholder will act as a trusted advisor, helping young people overcome barriers, build confidence, and transition successfully into sustainable opportunities with partner organisation and local employers. 

Support for young people from the Pathway Advisor will begin in the 6-month employment phase, with liaison with the young person, Supervisors and Commercial Sales Manager, to begin to build relationships, understand aspirations and identify potential opportunities. 

After the 6-month employment phase, key support will transition from the Supervisor to the Pathway Advisor role, with 3-months of person-led support offered to prepare for, enter, and sustain further employment, training, or educational opportunities. Support will be tailored to each young person’s needs and is likely to be a combination of remote/ in-person throughout the 9-months. 
 

Key Responsibilities 

• Deliver intensive 1:1 employability and progression support to young people on The Skill Mill programme, focusing on post-placement career development, training and sustained employment outcomes.  

•  Work in partnership with Youth Justice Services and employer networks to identify and promote routes into education, apprenticeships, employment and volunteering.  

• Co-produce personalised action plans with young people, based on individual strengths, goals and support needs, reviewing progress and adapting interventions as required.  

• Provide practical employability support including CV development, interview preparation, job search guidance, and workplace readiness.  

• Build trusted, motivational relationships with young people using a trauma-informed and strengths-based approach.  

• Act as a key link between young people and partner organisations, including employers, training providers, FE colleges and specialist support services.  

• Advocate for young people with complex or multiple barriers to ensure equitable access to opportunities and remove systemic obstacles.  

• Maintain accurate records, track progress, and contribute to outcome reporting for funders and commissioners.  

• Promote equality, diversity, and inclusion, recognising barriers such as discrimination, offending history, housing instability and mental health needs.  

• Collaborate closely with Youth Justice caseworkers, internal teams, local authorities, and external agencies to deliver coordinated, wraparound support.  

• Stay informed on labour market trends, skills pathways, and funding opportunities to enhance progression options for young people. 
   

Person Specification 

Essential Criteria: 

• Experience providing employability and progression support to young people, with a focus on accessing education, training, and sustained employment. 

• Strong understanding of the challenges faced by young people with offending histories. 

• Excellent interpersonal and motivational skills, with the ability to build trust and rapport quickly. 

• Ability to design and deliver effective action plans that lead to employment, training, or further education outcomes. 

• Knowledge of local labour market, training providers, and employability services. 

• Proficient IT skills and ability to maintain accurate case records and outcomes data. 

• Ability to work independently and manage a dynamic caseload. 

• Commitment to equality, diversity and inclusion in employment and service delivery. 

• A flexible and collaborative approach to partnership working. 

Desirable Criteria: 

• Direct experience working with The Skill Mill or similar social enterprise programmes. 

• Lived experience of youth justice, care, or NEET pathways. 

• Knowledge of trauma-informed practice. 

• Experience collaborating with employers or brokering placements. 

• Knowledge of relevant legislation (e.g., safeguarding, GDPR). 

• Familiarity with case management systems or youth work platforms. 

• Qualification in careers guidance, youth work, or coaching. 

• Understanding of supported employment models (e.g., IPS, Youth Hubs). 
   

Additional Requirements:

• Enhanced DBS check required. 

• Willingness to work flexible hours, including occasional evenings/weekends. 

• Travel between partner sites or outreach locations may be required. 
   

How to Apply: 

The Skill Mill is an equal opportunities employer and welcomes applications from all suitably qualified individuals, regardless of background. 

To apply please send a CV and cover letter setting out your experience, qualifications and how you meet the requirements of the person specification.

Salary: £44,766–£48,225 (incl. LW) / £40,662–£44,121 (w/o LW)
Contract: Fixed-term, 12 months (maternity cover), starting April 2026
Location: UK – Home/Hybrid, with at least 40% of time in the London Office

CAFOD is seeking an Evidence and Learning Advisor to support International Programmes (IP) during a period of maternity cover. The role plays a key part in embedding evidence and learning within CAFOD’s Integral Ecology Programme Model (IEPM), which underpins delivery of our strategic framework, Our Common Home.

Working within the Programme Quality Support Team and reporting to the Programme Quality Lead, the postholder will cultivate a strong culture of evidence-based reflection and adaptation across programmes. The role involves primarily distance-based working, with some potential for international travel.

Key Responsibilities

• Coordinate core learning processes, including programme deep dives and the Annual Review and Adaptation (ARA).
• Lead the update of International Programmes’ Monitoring, Evaluation and Learning (MEL) approach, ensuring alignment with the IEPM and reporting needs.
• Provide technical MEL advice and capacity support to programme teams and partners, including contributions to reviews, evaluations and institutional fundraising work.
• Facilitate cross-regional and cross-thematic learning, producing practical knowledge products for internal and external use.
• Support learning-focused events, communications, and engagement with external networks, donors and peers.

Person Specification

• Proven experience in evidencing and learning within development and humanitarian programmes, particularly partnership-based models.
• Experience working across multiple themes and regions, with an ability to communicate complex learning clearly.
• Strong skills in developing guidance, tools, systems and training, and in coaching to build capability.
• Experience supporting institutional fundraising processes and synthesising learning for varied audiences.
• Desirable: relevant academic background; additional languages (Arabic, French, Portuguese or Spanish); experience engaging with academia, donors or sector networks.

CAFOD is a welcoming, supportive workplace committed to a safe, inclusive culture where everyone is respected. CAFOD will make reasonable adjustments at every stage of the recruitment process to ensure candidates with disabilities or individual needs are fully supported.

Safeguarding for Children and Vulnerable Adults

CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect. CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse. CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount. Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy and sign CAFOD’s Code of Behaviour as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents.

All offers of employment will be subject to satisfactory references, and appropriate screening checks can include criminal records and terrorism finance checks. CAFOD also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of, and consent to, these recruitment procedures.

Click to apply to view full job description

Join The 180 Project at a pivotal moment of growth and transformation. As we scale our impact, expand our social enterprise, we are seeking a Head of Corporate Services to help shape our future.

This is a unique opportunity to combine strategic leadership with hands-on management. Working closely with the Chief Executive, you will strengthen our financial sustainability, build robust systems, and unlock new opportunities through partnerships and income generation. You will play a central role in ensuring the organisation is operationally strong, compliant, and ready to grow, enabling us to reach more people who need us most.

If you are a values-driven leader who thrives on both shaping strategy and making things happen day-to-day, this is a chance to be part of something meaningful and make a lasting impact.

We are looking to recruit an experienced HR Advisor to provide comprehensive HR support. You’ll play a key role in supporting the employee experience, providing top-notch support to all teams in the organisation and be comfortable working with all levels of seniority.  

Experience of employee relations will be pivotal in supporting the organisation as we transition to a unionised environment. As a trusted advisor, you will have sound employment law knowledge and be comfortable with challenging conversations, supporting managers with any issues such as sickness absence, capability or a disciplinary procedure. 

You’ll ensure that recruitment costs are kept to a minimum, work with recruitment managers to ensure vacancies are advertised following internal processes and ensure employment contracts are finalised before onboarding starts.  You'll also be happy using systems to assign training to new joiners and to existing staff, keeping records of courses and ensuring that safeguarding training is completed.

Bringing your experience of HR and a willingness and enthusiasm to the role,  you will proactively seek to continually improve yourself and the role, championing a culture of service excellence, as well as taking ownership and accountability of your workload.

Please refer to the job description for further information. If you have any questions please email us.

In your cv and cover letter please outline how you meet the requirements of the role and why you would like to work for us. You must account for any gaps in your employment history.

The Centre is an equal opportunities employer.  We are always looking for talented people from all backgrounds to join us and help improve the lives of homeless young people, insecurely housed families and their children.  We particularly want to encourage people from under-represented groups in the not-for-profit sector to step forward and apply to work with us. We require our staff to recognise the valuable role that volunteers play in the work of the Centre and to welcome and support volunteers with whom they work.

We are committed to safeguarding and promoting the welfare of children. We require job applicants, staff and volunteers to complete a criminal records self-declaration and, for this role, to undertake a basic DBS check.
 

Applicants must have the right to work in the UK. We are unable to sponsor visas.
 

Benefits

· 26 days’ leave, rising to 28 days’ leave after two years’ service (pro rata for part time staff)

· Discretionary wellbeing and celebratory days

· Workplace pension scheme and we’ll match employee contributions up to a maximum of 6%

· Life assurance cover (after probation passed)

· Employee assistance programme

· Season ticket loan

· Training and development opportunities

· Access to Blue Light Card discounts

How to apply

Send your cv and cover letter.  To ensure fairness at all stages of the process, please don’t send your application to any other email address at the Centre

Closing date for applications: Tuesday 5 May, 9am
Interviews will be held mid-May

Please note that a short test will form part of the interview process, if you are shortlisted details will be provided to you in advance.

If you’ve not heard from us three weeks after the closing date, please assume you have been unsuccessful on this occasion.

Mental Health Triage Advisor

Do you have a level 3 qualification in health/social care or significant experience in a mental health-based field?

Join South Birmingham’s locality-based counselling service operates from community hubs and outreach venues including GP practices, community centres and Family Hubs across Edgbaston and Northfield.

Position: Mental Health Triage Advisor

Location: Harborne (covering South Birmingham) /Hybrid

Hours: Part-time, 18.5 hours per week

Contract: 2 years fixed term

Salary: £27,000 per annum (pro rata)

Benefits: The provision of workplace wellbeing support and activities, hybrid working where the role allows, flexible working and a range of family friendly policies and subsidised parking.

Closing Date: Sunday 27th April (midnight)

Interview Date: 7th/8th May 2026

The Role

The service provides accessible, culturally competent mental health support to diverse communities through a range of brief interventions and therapeutic modalities.

You will support the delivery of timely, compassionate, and effective triage for people presenting with emotional wellbeing or mental health concerns. You  will act as the first point of contact, gathering key information, assessing presenting needs, ensuring safe decision-making, and coordinating signposting or onward referral to appropriate community, or clinical services.  Triage support will involve both telephone and community-based support as required and appropriate.

Duties and responsibilities include:

• Initial Contact & Triage
• Coordination & Signposting
• Record Keeping & Data Quality
• Partnership Working
• Partnership Working

About You

You will have a level 3 qualification in health/social care or significant experience in a mental health-based field and experience of:

• Working within a mental health environment in either clinical or community settings
• Working in wellbeing support either face to face or telephone based
• Risk assessment and de-escalation skills and experience
• Communicating with a range of people, in particular those experiencing distress or poor mental health

About the Organisation

Our client is leading provider of services to the health and social care sector, with the aim is to reduce inequalities in learning, employment and health. As an employer the organisation is proud to offer a range of benefits to staff including provision of workplace wellbeing support and activities, flexible working and a range of family friendly policies and subsidised parking.

You may also have experience in areas such as Mental Health, Mental Health and Wellbeing, Mental Health Support Worker. #INDNFP

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.

Early Years Advisor

We are looking for an Early Years Advisor to join the team in this remote working role.

Position: Early Years Advisor

Location: Huddersfield Hybrid or Remote

Hours: Full-time, 37 hours per week

Salary: £30 – 32k

Contract: Temporary until 31 March 2029 (subject to contract)

Start Date: No later than June 2026

Benefits: Include 26 days’ holiday, rising to 30 after service increments plus 8 bank holiday, Personal Pension Scheme, Healthcare Cash Plan, Employee Assistance Programme, Staff Awards Scheme, Company Sick Pay Scheme, flexible working patterns

Closing Date: 24th April 2026

The Role

You will support the contract delivery of the Champions programmes, primarily Maths Champions, ensuring contract milestones are met. The Champions programmes are online professional development programmes designed to support early years settings to drive continuous improvement and increase high standards in early education for children from birth to five years, in line with the organisations mission to promote quality in early years for UK and international customers.

Working closely with other Early Years Advisors, delivery partners, managers and cross teams, you will be responsible for the delivery of Champions programmes.

You will work with the private, voluntary, maintained and independent sectors, and school provision providing advice and support relating to Champions programmes that enable practitioners within nursery settings with practice improvement resulting in better outcomes for children.

Key duties include:

• Provide support to cohorts of early years practitioners
• Deliver live virtual training to Champions
• Mentor and coach Champions
• Aid in the development, review and maintenance of Champions programme materials and resources
• Provide one to one advice and support to early years providers
• Work with the project manager to support the execution, delivery, management and achievement of all milestones within specific time constraints
• Collate data and report on progress of programme completion
• Develop and maintain effective partnerships and relationships
• Support the development and delivery of practice content

About You

You will have previous experience of working in early years, leading practice specifically in mathematical, language, literacy and communication as an early years professional or teacher.

We are looking for someone with experience of:

• Coaching and mentoring early years practitioners to support practice improvement
• Strong customer service or related experience
• Multi-agency partnership working
• Developing and securing strong partnerships
• Involvement with early year’s networks or groups
• Product development and review
• Effective time management
• Delivery against targets and deadlines

To apply please submit your CV along with a covering letter detailing how your skills, knowledge and experience meet the requirements of the role.

About the Organisation

The organisation is a national charity and membership association specifically for nurseries. They work in partnership with nurseries, local authorities, national government and a range of partners to develop an environment in which early learning and care can flourish.

The organisation is committed to a policy of equal opportunities and is actively opposed to discrimination in society.

You may also have experience in areas such as Early Years Advisor, Early Years, Teacher, Primary Teacher, Early Years Teacher, Advisor, Programme Advisor.

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP

We are looking for a compassionate and knowledgeable Information & Advice Generalist Adviser to join our team at Age UK Bromley & Greenwich.

In this role, you will provide vital information, advice and practical support to older people, their carers and families, helping them to navigate challenges around welfare benefits, housing, care and other key areas of later life.

You will work directly with clients through appointments, telephone and email, as well as taking part in outreach and occasional home visits. This is a varied and hands-on role where no two days are the same, requiring strong communication skills, attention to detail and a calm, empathetic approach.

Alongside delivering advice, you will support casework, maintain accurate records and work closely with colleagues, volunteers and partner organisations to ensure a joined-up service.

This is an opportunity to make a real difference, supporting older people to understand their rights, access the support available to them and feel more confident and in control of their lives.

Employee Relations Advisor

Location: London – Hybrid working (2 days per week in the office)
Contract: Permanent
Salary: £22-24 per hour via umbrella company

Make a real impact through brilliant people management

Goodman Masson are excited to be recruiting an Employee Relations Advisor to join a busy, values-led organisation delivering a high-quality, proactive HR service. This is a fantastic opportunity for an experienced HR professional who thrives in a fast-paced, customer-focused environment and is passionate about enabling managers to get the very best from their people.

You’ll be joining a large and very supportive ER Advisor Team of around 15 and partner closely with managers across the business, providing expert, pragmatic advice that drives performance, builds capability and minimises employee relations risk.

What you’ll be doing

As an Employee Relations Advisor, you’ll play a pivotal role in delivering an effective and responsive HR service. Your key responsibilities will include:

• Partnering with managers to improve people management capability and confidence
• Providing expert advice and coaching on employee relations matters, including absence, performance, wellbeing and employee engagement
• Managing disciplinary and grievance cases independently, ensuring fair, consistent and legally compliant outcomes
• Supporting organisational change projects, including restructures, consultations and redundancy processes, in line with policy and employment law
• Building strong, trusted relationships with stakeholders across the organisation to deliver practical, customer-focused HR solutions
• Working closely with HR Business Partners, Recruitment teams and external providers to deliver joined-up people solutions
• Ensuring HR policies are up to date, legally compliant and consistently applied
• Maintaining accurate HR records and systems (including iTrent) and supporting KPI reporting
• Identifying risks and gaps in ER processes and proactively recommending improvements
• Supporting establishment budget management within relevant business areas

What we’re looking for

We’re looking for a confident, credible HR professional who enjoys working collaboratively and isn’t afraid to take ownership. You’ll bring:

• CIPD qualification (or equivalent relevant experience)
• Strong technical knowledge across employee relations and employment law
• Proven experience managing disciplinary and grievance cases independently (essential)
• Housing Association experience – highly desirable
• Public Sector experience – highly desirable
• Exposure to complex ER casework (desirable but not essential)
• Demonstrable experience influencing and advising senior managers
• Excellent written and verbal communication skills
• Strong organisational and project management skills, with the ability to multitask and meet deadlines
• A proactive, solutions-focused approach and commitment to continuous improvement
• High levels of IT literacy, including advanced use of HR systems and MS Office
• Coaching qualification (desirable)

The organisation is looking for the successful candidate to start ASAP but are happy to wait up for a month notice period for the right candidate.

If you’re interested, please send your CV highlighting the relevant experience in bullet points under each of your previous roles (not just in your profile summary).

Please then email your updated CV to [email protected] as soon as possible to maximise your chance of being shortlisted for interview.

At Samaritans, volunteers are at the heart of everything we do. As the needs of communities evolve, so must the ways in which people can connect, contribute and make a difference. We’re looking for a Volunteering Innovation Advisor to help us imagine, design and embed what volunteering could look like in the years ahead.

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This is an exciting opportunity for someone who is passionate about innovation, curious about emerging trends, and motivated to meet the needs of future Samaritans volunteers. You’ll contribute to developing new and flexible models of volunteering—ensuring we reach more people, remove barriers to involvement, and create opportunities that are equally meaningful and sustainable.

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Contract

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• £30,000-£33,000 per annum plus benefits
• Full Time (35hrs per week)
• Permanent
• Hybrid working with link to Ewell office
• In-person working: Meeting in person and working collaboratively are things we value. We work in person around 2 days or more per month.​
• We are passionate about flexible working, talk to us about your preferences 

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What You’ll Do

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In this role, you’ll bring ideas to life.

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You’ll research emerging trends and evolving volunteer expectations to inform the development of new roles, opportunities and approaches to volunteering - helping to translate insight into practical and sustainable solutions that support current and future volunteers.

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You’ll contribute to answering questions like:

• How can Samaritans offer more flexible and inclusive opportunities?
• What motivates volunteers today, and how is that changing?
• How do we ensure our volunteering reflects the diversity of the communities we support?

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From managing insight to project planning and from developing resources to collaborating with volunteers and staff, your work will support shaping a positive and inclusive future volunteer experience across our organisation.

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What You’ll Bring

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• Curiosity and openness to innovation and improving ways of working.
• Ability to work collaboratively with a wide range of people, including staff and volunteers.
• Ability to use insight to inform decisions and drive improvement.
• Experience in change, improvement or innovation projects.
• Experience in a volunteering‑focused organisation and understanding of volunteer engagement.

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Full Job Description and Person Specification below

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Why Samaritans?

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At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.

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We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.

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You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.

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For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available below. You can also visit our careers website to access this.

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We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans. 

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Apply now

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If this sounds like the opportunity for you, please apply. You will be asked to answer some short application questions and to upload your CV.

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​Applications close: Monday 27th April

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In person interviews will be held at our Surrey office (KT17 2AF) from the w/c 11th May until end of May. Exact dates are to be decided.

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At Samaritans, human connection is at the heart of everything we do.

We do not use AI at any stage during the selection process. Your application will always be carefully reviewed by the recruiting manager or a member of the Talent Attraction Team.

We kindly ask that you avoid using AI tools to generate your application or interview answers. We want to hear your own ideas, insights, and writing style so your unique strengths can shine through.

Age UK Westminster (AUKW) is the leading charity for older people in the City of Westminster supporting the over 50s in aspects of later life including, loneliness, isolation or poverty, by delivering vital advice, befriending, group activities, digital inclusion and practical services to thousands of older people.

Join our senior management team at Age UK Westminster as the Head of Services. We seek a dynamic and innovative leader to further our progress in supporting older people.

The ideal candidate will have a proven track record in strategic planning and service development, as well as fostering partnerships with local stakeholders, including statutory bodies.

Essential qualifications include strong staff management and project development experience, knowledge of older people’s services, adeptness in external liaison and quality assurance, and excellent communication skills.

If you are passionate about making a difference and have the experience we need, we would love to hear from you.

Due to the large number of applicants, we regret we shall not be able to write personally to applicants who are not shortlisted. Therefore, if you have not heard from us, please presume that on this occasion your application has been unsuccessful.

Age UK Westminster is an equal opportunities employer. We encourage applications from all sections of the community.