Cord is an international charity based in the UK that has been working for over 50 years to build and transform relationships across a range of contexts in South-East Asia and Africa.
Cord’s vision is of a world where people can live in the fullness of peace; having the freedom to flourish and live free from fear. We work with people in highly sensitive and oppressive contexts to transform dysfunctional relationships between civil society and powerholders into those that create peaceful & inclusive societies.
Cord currently operates with a team of 32 staff across five countries. There is a small team in the UK of mostly home workers and there is an admin office in Coventry where essential functions are performed. Meet–ups between UK team members take place in and around the Coventry office. This role will provide logistical support for team meet-ups in the UK and will manage the admin office. In addition the Administrator will provide general operational support to the Leadership Team.
Cord has a loyal and committed UK supporter base consisting of individuals, churches and other groups. A key part of this role is to process donations from supporters and update the donor database. Keeping accurate records of donations helps Cord’s fundraising team to deliver excellent supporter care.
This role would suit someone who is proactive and can anticipate the needs of others, someone who is well organised, can maintain accurate records and follow processes in an organised and timely way.
Job Purpose:
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To process donations from supporters, issue thank you letters and maintain accurate records on the donor database
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To manage the admin office as a hub that serves the UK team well
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To provide general operational support to the Leadership Team in the areas of finance, human resources, IT, and internal communications
Areas of Responsibility:
Donation processing and record keeping:
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To take donations from supporters arriving by post or electronically including processing credit card donations, e-shop and receiving cash
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To record and process standing orders/direct debits received by Cord
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To input entries on the fundraising database including to input donor income and keep donor records up to date
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To maintain gift aid records and support the preparation of gift aid claims
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To follow income processes and coordinate closely with the Finance Officer
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To write thank you letters to donors
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To support the fundraising team with fundraising activities as needed
Office management of the Coventry admin office:
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To ensure the admin office is kept in good order
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To provide a phone reception service
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To manage the office mail and couriers
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To monitor organisation email boxes
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To manage stationery supplies for the admin office
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To manage office filing systems to ensure records are kept in good order and kept to a minimum
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To coordinate with office suppliers and contractors such as cleaning contractor, building agent, photocopier provider, among others.
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Maintain keyholder register and distribution/collection of keys
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To fulfil Health and Safety requirements in the admin office undertaking necessary assessments and maintain records (e.g. risk assessments, visitor log, H&S log, site inductions)
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To induct staff on Health and Safety in the office, when home working and working elsewhere and ensure all staff members understand their health & safety responsibilities, including workstation assessments
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To be a UK Office fire warden and first aider
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To provide logistical support for UK team meet-ups and events
General operational support to the Leadership Team:
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To carry out some routine finance tasks such as verifying petty cash counts, being a bank signatory, to review authorised expenses and process payments as requested
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To provide human resource support such as with recruitment processes, DBS applications, reference checks
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To keep organisation records and shared resources up to date (e.g. password lists, address/contact lists, schedules)
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To support with management of IT including with SharePoint maintenance and access, email set up, and hardware/software distribution
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To support the Leadership Team to carry out day to day tasks as required
Closing date: Saturday 20th February 2021, at 23.59 GMT
Applications will be reviewed on an ongoing basis and interviews will be organised according to availability. As such, the application window may close prior to the date above if a suitable candidate is appointed.
Cord is an equal opportunities employer
Cord’s Vision is of a world where all people live in the fullness of peace; having the freedom to flourish and live free from fear. ... Read more
The client requests no contact from agencies or media sales.
The Organisation: The Joining Forces Initiative
In June 2017, the six largest child-focused agencies – ChildFund Alliance; Plan International; Save the Children International; SOS Children’s Villages International; Terre des Hommes International Federation; and World Vision International met in Bellagio/ Northern Italy. They decided to join forces to accelerate the Sustainable Development Goals (SDG) for Children with at least one or two joint initiatives. They committed to put aside their egos and logos and in the spirit of collaboration focus on the areas where only together they can achieve significant improvements in the lives of children. The two initiatives agreed upon are:
- Joining Forces to End Violence Against Children
- Joining Forces to advance children’s rights - Child Rights Now!.
These form the basis of the Joining Forces Initiative which is the six agency coalition.
If you have a passion for children’s rights and ending violence against children then this is a role for you. It is a great opportunity to contribute to this exciting project and watch it develop and grow with it.
The Opportunity
Hosted in Plan International, this role will act as the administrator for the Joining Forces project and ensure project management functioning with support to the Project Manager and the Steering groups. The steering groups are made up of representatives from the 6 agencies and drive the project activities.
You will participate in the Joining Forces governance meetings and be involved in organising international teleconference calls in multiple time zones.
In this role, you will maintain and improve procedures to track and record income and expenditure of the Joining Forces Secretariat budget. You will support the project manager to produce yearly financial reports to evidence spending whilst also developing, maintaining and improving a lean, agile and forward-looking financial system.
You will also be involved in managing the logistics for meetings and workshops, including the internal and external communications. You will assist in taking minutes at meetings and you will also arrange travel including flights, accommodation and visas.
Please note that this is a part-time role.
The Individual
We are looking to recruit an organised individual with excellent administration and coordination skills. You will be able to work as part of a pilot project and proactively propose solutions for the project to become more effective and productive. It is also essential that you can establish and respond to routine queries and requests for advice on systems and processes.
To be successful in this role, you must have strong oral and written communication skills and you must also be able to manage multiple demands, meet deadlines and plan effectively. You will be results-orientated, have excellent attention to detail and be calm and effective under pressure.
Location: Global Hub, Woking (where we are all currently working from home due to Covid-19 government restrictions) or in most locations where Plan International has a legal entity and you have the pre-existing right to live and work. Our preference is for the person to the based closest to the point of impact.
Type of Role: Part-time, 21 hours per week. 12 Month Fixed Term Contract
Reports to: Joining Forces Project Manager
Salary: We will be happy to disclose the salary and applicable benefits to applicants as part of this process, however, please kindly note that this will vary according to the location of the appointed candidate and therefore, it is not possible to include full details here. If this role where to be based in the UK, the salary range is £26,010 - £28,900 per annum.
Closing Date: Sunday 7th February 2021
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.
Please note that only applications and CVs written in English will be accepted.
A range of pre-employment checks will be undertaken in conformity with Plan International's Child Protection Policy.
As an international child centred community development organisation, Plan International is fully committed to promoting the realisation of children's rights including their right to protection from violence and abuse. That means we have particular responsibilities to children that we come into contact with.
Plan International believes that in a world where children face so many threats of harm, it is our duty to ensure that we, as an organisation, do everything we can to keep children safe. We must not contribute in any way to harming or placing children at risk.
Plan International operates an equal opportunities policy and actively encourages diversity, welcoming applications from all areas of the international community.
Plan International is changing. We are responding to shifts in international development and humanitarian response to ensure we make a stand fo... Read more
This is a great opportunity to work within a busy and challenging housing and social care support company in Rochdale.
Newbarn Ltd provides specialist supported living and homecare/domiciliary support to adults aged 18-80 who are in need of housing and support. Our tenants experience mental health conditions and/or learning disabilities.
The role will include several office based activities. The successful candidate may spend time in each project in order to develop their understanding of how the business operates.
You will be providing administrative support to the CQC Registered manager and Project Lead and other colleagues when needed.
ABOUT WLM
WLM’s mission is to empower positive change.
WLM has been working in the community in London since 1887. We currently work in Lambeth, Southwark, Westminster and Islington providing a range of services including supported accommodation for ex-military personnel, a residential care home for men managing an addiction to alcohol, an approved premise for men coming out of prison, advice and support for people experiencing homelessness, affordable and accessible counselling in the community, and financial resilience services.
WLM is a values led organisation. Our people are the heart of what we do. We have recently embarked on developing an asset-based approach in partnership with Mayday Trust building on our work embedding recovery and psychologically informed approaches.
ABOUT THE SERVICE
WLM The Haven is a CQC registered care home for men managing an addiction to alcohol. It offers long-term care and accommodation, providing a stable environment using a harm-reduction approach.
The primary aims of the service are to address health, wellbeing and accommodation needs of residents using a Strength and Asset-based approach. We focus on strengths not what’s wrong. Staff and volunteers encourage residents to participate in activities that are of interest to them. We also encourage residents to develop or renew positive relationships where possible with their families and the wider community.
ABOUT THE ROLE
The Team Administrator is responsible for supporting the team to deliver quality care and support to the people resident at The Haven by overseeing core administrative tasks in the service. As part of this role, the holder will also be required to proactively participate in CQC audits and in following CQC regulations and standards.
The role has a regular Monday to Friday rota, however occasional work at weekends may be required.
In return WLM offers a competitive salary, generous annual leave (27 days on appointment, rising to 30 days after 5 years continuous service), staff benefits including interest free season ticket loan and group personal pension plan.
Please refer to the job description for additional information on the responsibilities and duties of the role.
HOW TO APPLY
- Please visit our website for the job description and to apply.
- Please note an Enhanced DBS certificate is required for this role.
- Interviews will be held as applications are submitted and before the closing date below so please apply early.
- The closing date for applications is midnight Monday 8th February 2021.
Please ensure that all documents submitted to WLM are in either MS Word document or PDF format. If you are using the Pages application on an Apple device, you will need to change the document to one of these formats.
Since 1887, the WLM has run pioneering work which serves those who are homeless and marginalized. We have developed a range of innovative... Read more
The client requests no contact from agencies or media sales.
Victim Support are looking for an Administrator based in Devon & Cornwall. This role is home based with travel to the Bodmin office when required.
Victim Support (VS) is an independent charity for people affected by crime in England and Wales. We work towards a world where people affected by crime or traumatic events get the support they need and respect they deserve.
The Administrator role sits within Devon and Cornwall's exciting new structure, which is delivered on behalf of the Police and Crime Commissioner. The service is dedicated to the successful delivery and implementation of victim services across the two regions.
As the service Administrator, you will be responsible for providing general office administration support to the service. You will be responsible for assisting and maintaining the manual and computerised systems and records in accordance with relevant internal and external policies, procedures and legislation, as well as overseeing and maintaining the services financial systems.
As first point of contact for service queries, you will be expected to assist and supply information and correspondence to internal and external stakeholders in accordance with required deadlines and ensure that the relevant team member is notified should the query need escalating.
The successful candidate for this role will be highly organised with excellent communication skills and a strong attention to detail. It will be essential that you have the ability to think logically and plan methodically for operational effectiveness without direct supervision and have experience of building positive multi agency relationships.
You will need excellent IT skills including the use of Microsoft Office packages, with a talent for analysing and interpreting data and formulating reports based on these findings.
Victim Support offers competitive rewards and benefits including pension and life assurance, 25 days annual leave (pro-rata), voluntary benefits such as season ticket loans and the opportunity to play a key role in a national charity providing world-class services to victims and witnesses and being a vital force for change.
Applications should be explicit enough to provide good evidence against the shortlisting criteria, which are outlined in the person specification under essential and tested area. In order to apply, please create a profile in our website (jobs section), complete and submit an online application form.
If the vacancy has not specified the essential criteria for shortlisting, please use this section to express how your experience and skills are relevant for the role.
If you have the drive to make a difference within an organisation which makes a difference we look forward to hearing from you.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks will be required.
Victim Support is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe having a diverse workforce at all levels allows us to represent the communities we serve and connect better with people affected by crime. We believe this can be achieved through attracting, developing and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all communities and monitor the diversity of applicants to analyse if we are representative of the communities we serve in terms of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, age and socio-economic status. As part of our commitment to the Race at Work Charter we would particularly welcome applicants from BAME communities.
VS is the independent charity for people affected by crime and traumatic events in England and Wales. Our specialist teams provide individual, ... Read more
Alana House Administrator
Full time, permanent appointment
37 hours per week
Based in Reading
Salary in the range £19,300 - £23,588 per annum
Having regard to the nature and context of the work, there is a genuine occupational requirement permitted under the Equality Act 2010 that this post is only available to women.
PACT currently has two community projects, Alana House women’s community project and Bounce Back 4 Kids. Alana House is a women specific support project supporting vulnerable women with complex needs and those at risk of offending to help them make changes in their lives and Bounce Back 4 Kids is a support programme for children and families affected by domestic abuse.
PACT’s communities work aims to empower beneficiaries to take control of their lives by identifying the underlying issues related to their problems and facilitating a positive plan of approach to address these issues and work towards improving personal circumstances and outcomes.
We are looking for a strong team player to help with providing valuable administrative support to the team and services provided. The Administrator will process new referrals, input data on the Lamplight database and set up and maintain Excel spreadsheets. They will maintain the service delivery diary, liaising with the team and external partners as required.
The post holder will also arrange internal and external meetings, coordinate agendas and take minutes. The role includes some PA support to the Alana House Manager and Head of Communities, and other general office duties such as ensuring the office has resources and stock and reporting any maintenance issues.
You should have some previous administrative experience, ideally gained in a social care setting, have good IT skills (particularly using databases and Excel), and be able to work both as part of a friendly and busy team and independently. The Administrator will frequently be the first point of contact for visitors and staff from partner organisations and will answer the phone / door buzzer to service-users, so it is important that you are able to provide an approachable, calm and welcoming response too.
Interested? If you would like to join an inspirational organisation where you can make a real difference to children and families, further details and how to apply are available on our website:
Closing date: noon, Wednesday 10th February 2021
Interviews: Monday 22nd February 2021
Please note that we may close this advertisement early if we receive a high volume of suitable applications.
We look forward to hearing from you!
PACT is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults therefore please note our recruitment procedure includes DBS checks and overseas checks (where applicable). Please note prospective employees will need to evidence they have the relevant permission to work in the UK.
No agencies please
Parents And Children Together - PACT - has been building and strengthening families since 1911.
PACT helps hundreds of families every... Read more
The client requests no contact from agencies or media sales.
Derbyshire Mind is looking for a well organised, enthusiastic and committed Administrator who enjoys talking to people on the phone and believes in providing excellent customer service to everyone who contacts us.
This key role would suit someone with strong administrative and customer service skills with an interest in mental health, advocacy or working for a charity.
The role will be office based at Kingsway Hospital, Derby with occasional travel across Derbyshire. The role is temporarily based at home however, due to the Coronavirus situation.
You will be inputting data into a database on a daily basis and working alongside a colleague in the same role, you will be the administrative support hub for advocates and managers.
Many of our clients and people who contact Derbyshire Mind are vulnerable people who have a mental health problem, dementia, learning disabilities, or autism. They will have differing support needs and may be distressed, so you will need to have an empathetic, non-judgemental and calm approach.
The purpose of the role is to:-
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Provide a first response to clients and others contacting Derbyshire Mind by telephone, email or online.
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Respond effectively and efficiently to all enquiries, providing high standards of customer service.
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Provide a high standard of administration support for the advocacy services and the Senior Management Team.
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Accurately record all enquiries and referrals on a client management database.
Derbyshire Mind is a local mental health charity focused on improving mental health and wellbeing for people across Derbyshire. We are one of a federated network of local Mind charities across the country. We provide a range of advocacy and community wellbeing services designed to support people with mental health problems as well as the wider population. We are committed to developing innovative and responsive services which further promote mental health awareness and wellbeing.
The client requests no contact from agencies or media sales.
A fantastic opportunity has arisen for a full time, IT Systems Administrators to join the IT Team at SSAFA, the Armed Forces charity.
SSAFA, the Armed Forces charity, has been providing lifelong support to our Forces and their families since 1885. Last year our teams of volunteers and employees helped more than 85,000 people in need, from Second World War veterans to young men and women who have served in more recent conflicts, and their families. SSAFA understands that behind every uniform is a person. We are here for that person – any time they need us, in any way they need us, for as long as they need us.
About the role
You will be providing multiple layers of end user support (1st and 2nd) to a large user base, both remote and onsite. Under the ethos of innovation and automation first, this role expects and welcomes new ideas and perspectives and is perfect for someone who enjoys learning new technologies. You will be involved in the several stages of the hardware, software, security, and cloud service lifecycle’s.
Our stack: AutoPilot, Office365, MDT, Windows 10, Cloud Security Platforms, HyperV , PoSh Automation, Azure, VmWare, VDI, Managed EUC, Automated User Management Platform
About the team
We are a team of nine with a very diverse pool of talent. We all cover different primary streams of work, but actively avoid siloed functions within the team, and enjoy knowledge and task sharing frequently. One of our core goals is to become a team of multi-disciplined specialists.
About you
To carry out this role successfully you will:
- Have excellent customer services skills
- Possess demonstratable experience in supporting Windows 10 in Hybrid Domain Azure Configuration
- Possess substantial experience in Microsoft Windows networks and active directory services
- Have demonstratable experience with the Microsoft 365 product suite
- Have demonstratable knowledge of and worked with a range of computer hardware, windows operating systems and desktop applications, printers, remote access, and remote-control software
- Have great problem-solving skills, work ethic and willingness to learn
SSAFA is an employer that values the diversity of its workforce and welcomes applications from all sections of the community.
No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
Interviews: 15/11/2021 – 26/11/2020 If you are invited to attend an interview you will be required to undertake a technical test as part of the selection process. The test is 30 minutes long and covers basic to advanced support functions and industry knowledge (this will be delivered remotely).
Off The Record Twickenham (OTR) seeks an experienced and skilled Administrator to assist a small staff team in the efficient and effective running of the office and administrative functions at OTR and to support its counselling and information services for young people.
Main responsibilities of the post
- To act as first point of contact for enquiries, including responding sensitively to referrals from young people, their parents/carers, and other agencies, and to ensure the efficient management of the Counselling Waiting List
- To promote OTR’s activities, through website, social media and other digital channels and communications, and to keep OTR’s website relevant, informative and up to date
- To assist the Board of Trustees on matters of governance, and with specific, stand-alone strategic and fundraising projects.
- To provide high quality administrative and secretarial support to the staff team, which will include office management and facilities tasks; to ensure that management information and filing systems are methodical and accessible, and that there is full compliance with the principles of data protection and confidentiality on behalf of all service users
Working Conditions
Office-based in Church Street Twickenham, 5 days per week. Hours to be negotiated but to include some afternoon/early evening work.
There may be an occasional need to provide sessional cover for the counselling sessions.
Off the Record Twickenham (OTR) provides counselling, supported information and sexual health services to young people aged 11 to 24 who l... Read more
Job Purpose
We are looking for an enthusiastic, committed and experienced administrator to join a small but successful team delivering community led approaches to tackling the climate crisis.
The postholder will be responsible for admin support for BWCE’s small staff team and board, as well as supporting the further development of BWCE’s organisational systems and maintaining them on a day to day basis. The postholder will have a specific role providing admin support for a three year, EU funded project developing a community approach to home energy demand management.
For a full job description and application form, click the 'Apply on website' button that will take you to our website where you will be able to download more details.
Bath & West Community Energy (BWCE)
BWCE is a not for profit, Community Benefit Society. Since launching in 2010, BWCE has built over 12 MW of community owned solar power systems and one small hydro scheme, enough power to meet the equivalent annual electricity demand of around 4,000 homes. For more information see www.bwce.coop.
BWCE is working to put people at the heart of the energy transition, placing ownership and control of energy in the hands of consumers via clean energy projects that actively involve and benefit local communities.
We are an equal opportunities employer and are keen to develop a team that is more representative of the communities we serve.
The client requests no contact from agencies or media sales.
Healthwatch City of London are looking for an experienced administrator to work in our team, providing secretariat support to the Board and administrative support to the Engagement and Communications Co-ordinator.
You will take on administrative support in a number of areas including volunteer recruitment and management, project administration and board secretariat function.
You will have had previous experience in working in administration and have a knowledge of health and social care.
You will be ICT literate with experience of creating and managing databases.
Healthwatch City of London (HWCoL) is the Health and Social Care Champion for the residents, workers, and students of the City of London. Our Board and volunteers largely comprise people who live, work or study in the City of London.
We are the independent champion for people who use health and social care services in the City of London. We’re here to make sure that th... Read more
The client requests no contact from agencies or media sales.
37.5 hours per week - the service operates between 8am and 6pm Monday to Friday, but actual working hours will be determined by the needs of the service
HMP Thorn Cross, Warrington and HMP Forest Bank, Salford. Please indicate in your application which location you would like to be considered for, or whether you would like to be considered for both.
Closing date: 28 January 2021 at 11.30pm
Do you have strong administration skills gained in a customer facing environment? Could you cope in a prison environment? Then join Shelter as an Administrator at HMP Thorn Cross or Forest Bank and help ensure the smooth running of our service that helps turn around often chaotic lives.
Shelter run an Integrated Through the Gate service in prisons, working closely with offenders and a range of other agencies to provide a holistic service that assesses individual need so that prisoners are fully supported up to and following release.
About the role
As Administrator you will provide full administrative and office management support to a busy team including allocating referrals, data entry and processing. Compiling performance reports and ensuring the team have the necessary forms and paperwork to do their job effectively will be key. You will also take responsibility for processing sensitive and confidential data on offenders and maintaining records as appropriate on the OASYS/CRC and Shelter case management systems.
About you
You've got office administration experience, gained working in a customer facing role, and experience of processing sensitive and confidential information and working with secure systems. A proven ability to support the financial process, including supporting management accounts, reviewing and monitoring transactions listings and variance reporting is required as are good typing skills and proficiency using Microsoft Office applications.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities),gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We also encourage applications from people, who have been homeless or have been at risk of homelessness. We are facing diverse problems, so need diverse people to tackle them.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Administrator
(Ref: SUS3094)
£19,933 per annum
Up to 37.5 hours per week – happy to talk flexible working
Base: Edinburgh
Initial home working may be expected due to office closures during current C19 restrictions
About the Role
We have a fantastic opportunity for an enthusiastic administrator to join our team in Scotland. Providing administrative support across all project delivery teams, your role will play an important part in helping us to make a difference.
A typical day may see you supporting the Executive Assistants with routine administration tasks such as answering phones, managing stationery stocks and supplies, placing orders, planning meetings and coordinating events.
About You
We are looking for somebody with excellent attention to detail and experience of office administration systems, scheduling diaries and booking travel. So, if you have a passion for administration and are committed to the promotion of sustainable transport, this could be the role for you!
Apply to join our talented, creative and dedicated team in Scotland today and help us work together to make change happen.
Interviews
Closing date for the receipt of completed applications is 9am on Monday 1 February 2021. Interviews will take place via MS Teams on the week commencing Monday 15 February 2021.
Should Sustrans receive an overwhelming number of applications for this vacancy, the decision may be taken to close it earlier than the advertised closing date, so please ensure your application is submitted as soon as possible.
Equality, diversity and inclusion
Sustrans is committed to reducing inequality, valuing diversity and enabling inclusion.
We welcome applications from people from all parts of the community, particularly where we are under-represented. Currently, this includes people who identify as having a disability, and those from Black, Asian and minority ethnic groups.
We are engineers and educators, experts and advocates. We connect people and places, create liveable neighbourhoods, transform the school run a... Read more
Creative Support is a national, fast growing not-for-profit organisation providing support to individuals with a wide range of care needs. We are currently looking to hire an Administrator to join our team in Telford.
Our team in Telford is based at Buxton Road. We are looking for warm, proactive and organised individuals to join our team as an Administrator. This role is to support the administrative functions of the local office, as well as to offer Personal Assistant and secretarial support to the Service Director and the local management team. It is essential that all of our services maintain excellent and accurate records, using systems that support the service to evidence CQC Requirements and Contract Requirements and this would be a large focus for your role.
Administrator Duties:
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Assisting with our local quality assurance program,
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Helping maintain CQC compliance at the registered office,
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Processing the local payroll,
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Obtaining and reporting data and statistical information around the service,
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Effective communication and efficient organisation skills, arranging meetings and taking and producing minutes.
You will be working out of the office at our Buxton Road Service which is five minutes drive from Telford centre and just outside of Dawley. Experience is preferred but if you can show the right values, attitude and transferable skills we would love to hear from you.
The role hours would be a total of 22.5 per week, worked from Monday – Friday. We would expect these hours to be worked between 9-5 but you would have flexibility around how this works and could tailor you shift patterns within these parameters to suit your need. We feel this could be ideal for someone who is studying or for a parent who wants to work whilst there child is at school.
Benefits of working with Creative Support:
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Free 24/7 counselling and employee support programme,
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Competitive pay and a pension with company contribution and 28 days annual leave pro rata
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Company paid enhanced DBS for all staff,
Creative Support is a national, high quality provider of person centred social care services for people with learning disabilities, mental heal... Read more
Job Title: Office Administrator
Department: Executive Team
Basis of Appointment: Full Time (38.5 hours)
Salary £24,120 per annum
Location: London
Changing the world takes passion and dedication
Isn’t it time that your passion and dedication be channelled towards a career and community that genuinely changes lives?
If you...
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want to transform your own life by transforming the lives of others
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crave a career that creates opportunity for others
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desire to make dreams come true for those who never thought it possible
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know that education is the foundation from which we can change the world
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believe that today’s young people can transform tomorrow
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strive for world peace and global sustainability
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dare to dream
...then a career with UWC could be the change you need.
UWC is a global family of schools with a powerful difference. With a shared goal of working towards global peace and sustainability, we bring together young people from around the world to study in one of our 18 schools on four continents. There they don’t just learn how to be great at passing exams. They learn how to communicate across cultural boundaries. They develop the skills to be a changemaker. They design and engage in initiatives that transform their lives and the lives of those around them for the better. And they stay a “UWC-er” for life, becoming part of a global community of over 60,000 changemakers transforming the lives of others.
Working with us will inspire and challenge you
Driving a mission to make the UWC experience available to tomorrow’s changemakers, irrespective of their background, beliefs and economic means demands colleagues with passion and dedication, and a talent for transformation. Our students go on to become leaders in politics, NGOs, social enterprises, community movements, charities, and business. For life, they remain dedicated to the UWC mission and many of them remain in close contact with us, their school, and their peers.
Are you our new London Office Administrator?
Right now, we are searching for a London Office Administrator.
The Office Administrators at UWC International’s locations in Berlin and London ensure the smooth day to day running of the offices. They are part of the UWC International Executive team. In their role, they support members from across the UWC International team and coordinate with stakeholders from across the UWC movement.
If this sounds like the role to make you leap from bed every day then read on for further details.
UWC International Office
The UWC International Office is the executive arm of UWC International, a UK registered charity, and is situated at the heart of the UWC movement. It is currently located in central London and Berlin.
The UWC International Office collaborates closely with all stakeholders from across the UWC movement, engages the UWC alumni community of more than 60,000 members and serves UWC International’s governance bodies. Responsibilities include global fundraising, global communications, promotion and marketing, supporting the network of over 150 UWC national committees in their daily work and growth, global strategy development and implementation and assisting the UWC schools.
Job Scope, Tasks, and Responsibilities
The Office Administrators at UWC International’s locations in Berlin and London ensure the smooth day to day running of the offices. They are part of the UWC International Executive team. In their role, they support members from across the UWC International team and coordinate with stakeholders from across the UWC movement.
The candidate is expected to engage with the vision and mission of UWC, and work cooperatively with colleagues across the London and Berlin offices, as well as wider constituents to further the mission of the organisation.
As the first contact point for the general public and constituents the candidate will welcome visitors and field questions and issues to be followed up by specialist members of staff. The Office Administrator ensures a professional running of the office, including accounting and other administrative duties. The Office Administrator oversees various office services and provides specific administrative support for Directors and various teams when needed.
This is a ‘hands-on’ position and offers the opportunity to work with colleagues, constituents, suppliers and the wider public.
Key Responsibilities
Office Administration & Support
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Responsibility for overall administrative operations including reception, mail, couriers, stationery, office calendars, kitchen supplies and some data entry
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Responsibility for maintenance of office space and equipment, liaison with support companies (including IT, telephone, internet, printing, and housekeeping), and ensuring that all parts of the office, including archives, filing systems and contracts, are maintained and are accessible, orderly and functional
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Whilst we are working from home, ensuring that the office is secure, and working online is functioning smoothly across the office
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Maintaining accounts and financial support for the office, including petty cash
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Supporting teams with the distribution of publications, conference calls and meetings where necessary
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Maintaining our Zoom online meeting accounts across teams
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Reconciling monthly expenses and credit card statements for directors
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Booking accommodation and travel, and assisting with visas for office staff and others in the UWC movement.
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Coordination of office events including logistics, communications, and arrangements (for example, staff training days)
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Resolving IT queries, including the setting up computers/online accounts for new staff including access to necessary platforms, files and drives.
HR support
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Providing support to the Head of HR in various areas including recruitment, induction, training, sickness and immigration,
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Administration of recruitment which involves placing adverts on various websites, sending invitation letters to job applicants, preparing shortlisting documents, sending rejection letters and responding to queries from potential applicants
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Booking interview dates and meeting rooms for interviews
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Checking applicants work visas when they come to interviews
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Responding to queries and dealing with applications from people who wish to volunteer
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Arranging induction meetings for new staff including carrying out health and safety inductions
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Recording staff sickness on BreatheHR, the HR software, updating online HR forms and staff handbook
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Assisting with the research of policies, staff benefits as and when needed
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Compiling recruitment data for the annual HR report
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Checking and uploading HR invoices for authorisation
First-line Contact for Internal and External Stakeholders
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Answering general phone and email enquiries from the public and fielding issues for follow-up by specialist members of staff
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Welcoming visitors to the office in a professional and friendly manner
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Where appropriate, initiating correspondence with the public directly or on behalf of other members of staff
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Coordinating information between constituents when necessary
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Helpful, professional and friendly service to a multicultural, global community who often do not speak English as their first language
Other responsibilities:
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To be the First Aider and Health and Safety and Fire Warden. (Where necessary training will be provided)
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Other duties in support of departments may be assigned from time to time
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During the office closure to travel to the London office infrequently to collect mail and deal with any issues that may arise
Candidate Profile
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Experience of reception duties and office management
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Experience in Google Suite (Gmail, Drive, Docs and other systems (Excel, Zoom and Slack) would be helpful
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Understanding of IT systems and an interest in working closely with the IT service company and supporting colleagues with IT issues
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Excellent communication skills, both orally and written
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A good eye for detail and a methodical approach to tasks
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Excellent spoken and written English
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A proactive attitude, and the ability to take initiative and work to deadlines under minimal supervision
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Knowledge of languages other than English is desirable but not necessary
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A cooperative attitude with a willingness to support colleagues and constituents
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An interest in UWC’s vision and mission.
It is expected that the job holder will travel to UWC schools and colleges. For that reason a basic DBS check (Disclosure barring statement) or international equivalent will be required before any job offer is made.
Visa requirements
Anyone who applies to work at UWC International in London must have a work visa before starting employment, in compliance with the UK Immigration Rules. UWC International might be able to sponsor individuals for work visas. If you need a work visa please make that clear in your application.
Applications Process and Deadline:
Please send your CV and covering letter in English (each of a maximum of 2 pages) that relates your experience to the requirements to email address attached. Please also indicate how you heard about this role.
In your application, please also provide the name, roles and contact details of two referees. We will not contact them without letting you know.
Please note that applications without a cover letter will not be considered.
Deadline for application: 5pm UK time on 24th Jan 2021. The first round of interviews will take place on week commencing 1 Feb 2021.
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