Team leader jobs

This academic year, we will be expanding our work significantly, supporting close to 3,000 young people from Cornwall to Northumberland. The majority of this growth will be through a one-year project we are running in partnership with the Education Endowment Foundation.

This project is a randomised control trial (RCT) of our Peer to Peer coaching programme, where we will be working with an additional 50 new secondary schools. We have seen consistently strong impact from this programme on the attainment, social & emotional development, and school attendance of disadvantaged young people for many years. This EEF supported RCT now gives us the opportunity to test this impact at significant scale, specifically on the maths attainment, maths self-efficacy, and school attendance of disadvantaged Y10 and Y7 pupils.

To support with the delivery of this work, we are looking to recruit a part time (2-3 days per week) Programme Manager based in Cornwall, to start as soon as possible, and deliver programmes through to July 2026. We welcome applications from candidates seeking either a fixed-term or freelance contract, depending on individual circumstances.

You will have end-to-end ownership of your own allocation of programmes, which may involve a mixture of Peer to Peer, Core and LifeCycle programmes. Whilst delivering our programmes you will be required to build excellent relationships with our school and university partners, support with training and developing our undergraduate volunteers, use our evaluation frameworks to assess impact, and lead on conversations related to retention and expansion.

Candidates will be required to travel to secondary schools across Cornwall, with occasional trips to Plymouth and other locations in the South West. Access to a car will be required. At times team members may be asked to travel to a location outside of their region, but this will be rare and sufficient notice and TOIL will be given where appropriate.

The majority of direct delivery in schools will begin in November.

Whilst there is the potential for a permanent role beyond the length of this project, this will be based on our levels of school retention and business development, and so cannot be guaranteed.

You will flourish in this role if you have a genuine passion and ‘knack’ for working with young people and supporting them to succeed, as well as being organised, motivated, and able to think on your feet quickly. If that sounds like you, please get in touch!

Role details Managing and delivering programmes

● Coordinate and run multiple in-school and online programmes, typically requiring travel to schools most working days.

● Set timelines for programme start and finish dates.

● Oversee programme quality and communicate with school staff weekly to provide feedback after sessions.

● Facilitate in-school or digital workshops for groups of pupils, typically Key Stage 3 and 4.

● Plan and organise graduation trips to a local university for pupils on the programme.

● Collect data for monitoring and evaluation purposes, such as pre and post programme questionnaires, attendance records, and pupil and coach feedback.

● Report regularly to the Programmes Team Leader on key performance indicators and programme updates.

● Build and maintain high quality relationships with pupils, schools, and universities.

● Collect data and write impact reports and case studies for each programme. Expanding our reach and impact:

● Ensure retention of schools and universities within the region by delivering high quality programmes, and leading retention, renewal, and expansion conversations with partners.

● Support the growth of our network of schools, Multi-Academy Trusts (MATs), Local Education Authorities, and universities in your region.

● Contribute to programme design, take part in a working group and whole team meetings.

● Gather and create content for social media and marketing materials.

● Running pupil and school leader focus groups.

● Carry out other tasks that are within the scope and spirit of the role.

Person Specification Essential characteristics and experience

Below are the key attributes candidates will need to be confident of demonstrating.

● Passion for social mobility. We have big aims and are looking for those who share our desire to make education fairer in the UK.

● Ability to think on your feet. Delivering programmes with young people can be unpredictable, so you will need to be comfortable working reactively to solve challenges at short notice.

● Programme or project management experience. In particular the ability to be organised, plan ahead, and manage competing priorities and timelines.

● Experience with young people. Comfortable running a session or delivering a workshop with a group of young people from age 8-18. (Please note, the vast majority of our programmes are at secondary phase).

● Relationship building and facilitating. This is a public-facing role so you will be involved in communicating and delivering workshops to groups as well as communicating our mission to a wide range of stakeholders (business leaders, senior members of MATs, universities etc.).

● Excellent communication skills, particularly public speaking. You should be comfortable talking to groups of 5 or 500.

● Ability to make quick and clear decisions.

Desired characteristics and experience

Below are attributes that would be useful in the role. However candidates that have less experience in these areas should not be discouraged from applying. 

● Understanding of the specific barriers to social mobility, both nationally and regionally, and the context for the young people we work with.

● Experience of sales or partnership management/development, particularly with schools or universities.

● Experience of working in education settings.

● Existing network of relevant sector contacts in schools and/or universities, or demonstrable ability to quickly establish new connections independently.

Key details Benefits (for employed staff)

● An opportunity to contribute to an exciting charity with scope to input widely and take on new responsibilities.

● 28 annual leave days (pro rata).

● Fridays off during non-term-time (pro rata).

● Access to a 24-hour employee assisted helpline facilitated independently by Health Assured.

● Access to BrightHR perks, including a range of retail discounts. Key Information:

● Annual salary for fixed-term position: £30,579 (pro rata)

● For freelance contracts: day rate typically in the range of £180-£220 per day depending on experience and location. Freelancers will be engaged on a self-employed basis.

● Starting as soon as possible through to week ending 31st July 2026

● Remote role with travel to schools across Cornwall. The majority of working days will require a trip to 1-2 schools in your region.

● Reporting to our Programmes Team Leader 

Please note this is a remote based role with regualr travel across the South West.

How to apply

● Please apply with a CV and brief covering letter 

● Please include whether you are applying on an employed or freelance basis, your earliest start date, and (if freelance) your proposed day rate.

● There will be one interview round, likely conducted weeks beginning 17th and 24th November

Looking for a new challenge? Citizens Advice in West Sussex (North, South, East) is an independent local charity providing vital advice and support to residents across West Sussex county on issues such as debt, benefits, housing, energy, and immigration. We’re proud to deliver trusted, high-quality advice that helps people find a way forward, and we’re looking for a passionate Service Manager to help us continue that mission.

The Welfare Benefits Team Leader will lead a team of advice caseworkers, volunteers and support staff to deliver high-quality welfare benefits advice services which empower clients, tackles financial hardship and promotes equity. 

They will manage their own complex caseload while ensuring the team meets contractual targets and contributes to the charity’s wider mission — including partnership work, research, campaigns and systems change. 

The postholder will provide leadership, quality assurance, and performance oversight, fostering a collaborative, inclusive, and values-driven culture. 

DBS required for this role.

What We Offer:  

• Holidays: 26 days per year 

• Employee Assistance Scheme: Access to confidential support services

• Sick and Maternity Pay: Enhanced contractual benefits after a qualifying period

• Commitment to learning and development: access to training platforms and professional development

• Inclusive Workplace: We are committed to equity, diversity, and inclusion in all aspects of our work

Apply Today! 
If you’re passionate about helping others, read through the Job Description and Personal Specification on our website via the apply button and tell us through the application form, how you are suited to this role. We look forward to hearing from you!

About Carers Bucks

At Carers Bucks we are committed to making a lasting and positive difference in the lives of unpaid carers across Buckinghamshire - from children as young as five, to adults supporting loved ones, through physical or mental illness, frailty, disability or addiction. We understand that caring can impact a person’s health, wellbeing and future opportunities and we are here to change that. 

Our vision is that every unpaid carer in Buckinghamshire feels recognised, respected and supported in their role – so they can access the right support, at the right time, in a way that works for them – regardless of age, circumstance and cultural or socio-economic background.

Our team is at the heart of everything we do. We foster a positive, supportive working culture where wellbeing matters, and professional development is encouraged and celebrated. 

Our values reflect our core principles and culture. They guide how we engage with service users and how we work as a team. We are:

Kind                We understand the challenges carers face. With real compassion and empathy we are able to build confidence and resilience in both carers and colleagues. 

Inclusive        We adapt our services to meet the diverse needs of all carers, making sure they feel seen, supported and empowered in their role. 

Collaborative   We work together – with carers, partners and one another – to listen, learn and improve outcomes. 

Innovative      We are curious to find better ways to support carers. We are open to new ideas and committed to improving what we do. 

Reliable          We are informed, trustworthy and confidential. We do what we say we will - every time. 

As a trusted local charity with over 20 years’ experience, we are continually evolving to meet carer’s needs and improve access to support.  

About the Role

We are seeking an experienced and highly organised Team Leader for our Young Carers and Young Adult Carers team. You will play a key role in shaping and guiding the service, managing a dedicated team and overseeing day to day delivery while working with the Head of Services to deliver our strategy. Essential to the role is ensuring the service is inclusive, responsive and shaped by the voices of the young people we support. This is a hands-on, people-focused role, combining team management, safeguarding oversight, caseload guidance and partnership working. 
 

Key Responsibilities

1. Operational Coordination and Planning

• Coordinate the day-to-day delivery of the Young Carer Service in line with agreed workplans and available resources.
• Support the Head of Services in implementing strategic priorities and translating them into clear team actions.
• Plan and organise delivery schedules, ensuring one to one work, groups, clubs and school sessions are appropriately staffed and resourced.
• Manage delegated budgets and approve individual expenses in line with organisational procedures.
• Contribute to service planning and improvement by sharing insights from young carers, families and frontline delivery.

2. Service Delivery and Quality

• Oversee the daily flow of referrals, assessments and casework, ensuring timely allocation and consistent quality standards. Provide guidance to the team with their individual caseloads. 
• Coordinate and monitor the delivery of group sessions, clubs and school-based activities to ensure they are safe, engaging and age-appropriate.
• Ensure there is adequate staff and volunteer cover to enable the schedule of sessions and activities.
• Maintain up-to-date and accurate information for families, schools and professionals, including content for the website and promotional materials.
• Support effective volunteer participation in groups, events and activities, working with the Volunteer Manager to ensure volunteers are appropriately trained, supervised and valued.

3. People and Team Development

• Provide day-to-day supervision, guidance and coaching to staff, ensuring they are supported, motivated and clear about priorities.
• Support the Head of Services with team meetings, supervision and annual appraisals.
• Ensure all team members are trained and equipped to the required standard, identifying learning needs and coordinating relevant development opportunities.
• Foster a positive, inclusive and supportive working environment, addressing interpersonal issues promptly and constructively. 

4. Safeguarding and Inclusion

• Act as Deputy Designated Safeguarding Lead (DDSL), receiving, responding to and recording safeguarding concerns and escalating to the DSL (Head of Services) in a timely manner.
• Ensure robust safeguarding practices are embedded across all delivery settings, including schools and community venues.
• Champion equality, diversity and inclusion, ensuring activities are accessible, inclusive and representative of Buckinghamshire’s diverse communities.

5. Partnerships and Representation

• Maintain day-to-day relationships with schools, youth organisations, community groups and VCSE partners to coordinate delivery and share information.
• Represent Carers Bucks at local forums, events and school-based meetings as agreed with the Head of Services.
• Promote awareness of young carers and young adult carers and the support available through Carers Bucks, sharing information and good practice with partner organisations.
• Provide feedback from schools, young and young adult carers and community partners to inform service improvement and planning.

6. Performance, Data and Reporting

• Record and monitor service data accurately, ensuring compliance with GDPR and organisational procedures.
• Track team performance against agreed objectives and highlight areas requiring support or improvement.
• Analyse data and feedback to identify trends and contribute to quarterly and annual reports.
• Provide case studies and operational insights to evidence impact and support funding and reporting requirements.

About you

Qualifications and Experience

• Experience of supervising or leading a team.
• Background in youth work, education, social care or the voluntary sector.
• Experience of working directly with young people and/or unpaid carers.
• Experience of partnership working with schools, community organisations or health and social care professionals.
• Experience of handling safeguarding concerns and maintaining appropriate records.
• Experience of report writing, record keeping and using client databases or CRM systems.

Knowledge and Understanding

• Strong understanding of young people’s development.
• Robust knowledge of safeguarding principles for both children and adults.
• Understanding of equality, diversity and inclusion, and how to embed these in practice.
• Awareness of the issues affecting young carers and their support needs.
• Awareness of local services and support available for young people and families in Buckinghamshire.
• Understanding of how compassion, collaboration and reliability build trust and improve outcomes for carers. 

Skills and Competencies

• Excellent verbal and written communication skills, adaptable across audiences.
• Strong organisational skills with the ability to prioritise and manage a varied workload.
• Ability to support, motivate and develop a small team through encouragement and shared learning.
• Confident in analysing information and using data to support service improvement. 
• Competent IT user with experience of standard office packages and electronic record systems.

Personal Attributes

• Empathic, approachable and emotionally intelligent, with genuine respect for others.
• Inclusive and open-minded, valuing different perspectives and experiences.
• Self-motivated and proactive, with a positive and flexible approach.
• Calm under pressure, able to use initiative and make sound judgements.
• Team-oriented and collaborative, sharing information and celebrating success with others.
• Commitment to the values and ethos of Carers Bucks.
• Full UK driving licence and access to a vehicle for work across Buckinghamshire.

Why join us?
We have recently published our one-year strategy, guiding us through the next phase of our development -  ensuring our services are embedded with partners in the community and strengthening the way we work both with our adult team and with volunteers.

By becoming part of our team, you will:

• Play a key role in shaping our future: You will help shape and guide the Young Carer and Young Adult Carer Service, working with the Head of Services, and based on the needs of young people.
• Make a lasting impact: Your work will directly support unpaid Young Carers and Young Adult Carers, helping to reduce isolation, promote wellbeing and improve access to support.
• Be part of a supportive, passionate team: You will collaborate with dedicated colleagues who are committed to making a difference and supporting one another.
• Access opportunities for growth: We will support your professional development with training, learning opportunities, and the chance to shape a growing area of work.
• Enjoy flexibility and balance: We offer flexible working arrangements.

If you are seeking a role where your contributions are recognised, your work drives real impact and you can help shape something meaningful, we would love to connect with you.

Employee Benefits Include:

·       25 days annual leave + Bank Holidays (increases with length of service)

·       3x Christmas Closure Days

·       Up to 5 days paid Carers Leave

·       Regular training and development opportunities

Equal Opportunities

We want our services to be representative of the community we serve. We are proud of the diversity within Buckinghamshire and particularly welcome applications from underrepresented groups.

How to apply
Please submit a CV and covering letter via our online portal.  Successful candidates may be invited to a first interview before the closing date.
 

We are committed to being an inclusive employer. If you require any adjustments to the interview process or would like to discuss your access needs in advance, please let us know by emailing us (email address available on our online portal) - we will do our best to accommodate you.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Team Leader to play a pivotal role in our Connect To Work service in Merton. 

Sounds great, what will I be doing?

We are seeking a dynamic leader to manage and supervise IPS Employment Specialists, ensuring the delivery of high-quality, evidence-based employment support. In this role, you will uphold IPS fidelity principles, organisational policies, and commissioner requirements while driving team performance through supervision, mentoring, and regular reviews. You will foster a positive, inclusive culture, oversee recruitment, induction, and ongoing training, and work closely with clinical teams to integrate employment support into treatment pathways. Building strong relationships with employers, partners, and community organisations will be key to promoting inclusive employment opportunities. Additionally, you will monitor data quality, service outcomes, and compliance, providing reports and driving continuous improvement. The role also involves ensuring adherence to safeguarding, equality, data protection, and health and safety policies, supporting employer engagement strategies, job retention, and workplace adjustments, and contributing to service design and innovation.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

We are looking for a candidate with experience delivering or managing employment services, ideally within mental health or primary care settings. IPS training is desirable, though a willingness to complete it is essential. You will have proven skills in managing in-person teams, including supervision and performance management, and a track record of meeting service targets and quality standards. Strong stakeholder engagement and partnership-building experience is key, alongside the ability to improve systems and processes for effective service delivery. Excellent IT skills, including Microsoft Office and database management, are required, as well as strong written and verbal communication skills and confidence in presenting to stakeholders. Coaching and mentoring abilities to develop staff, a person-centred approach, and a strong customer service ethos are vital. You should have an understanding of employment and mental health barriers, knowledge of safeguarding, equality, data protection, and health and safety, and awareness of the Equality Act 2010 and employment law. Evidence of ongoing professional development will be highly valued.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

PCS is seeking a motivated and experienced individual to join our Member Response team as Team Leader. This is an exciting opportunity to play a key role in supporting the growth and success of the union by leading a dynamic team handling queries and call. This post is based in PCS Clapham with hybrid working arrangements. This role offers the chance to make a meaningful impact in our union.

Salary and Location

• Band 3, London Spine points 33-29
• Starting salary: £43,715 p.a. rising to £48,846 p.a. in annual increments
• PCS Clapham

Successful candidates for the Member Response Team Leader will be able to demonstrate:

• Experience leading teams or supervising staff
• Working in a customer-focused organisation or service
• A strong understanding of GDPR
• Experience using CRM platforms such as Salesforce

The main duties of the Member Response Team Leader role include:

• Managing a team of Member Response Team Administrators
• Day-to-day operations of the team
• Ensuring workflows are managed efficiently and service level agreements are consistently met

With an ability to foster a positive and collaborative working environment both remotely and in person, the Member Response Team Leader will be expected to provide clear direction, conduct appraisals, and support the professional development of their team. Strong leadership skills, a proactive approach to problem-solving, and the ability to motivate and engage staff are essential.

The role of Member Response Team Leader offers hybrid working with flexibility to work from home outside of peak periods. Due to key operational and democratic activities, the Member Response Team Leader will be required to attend the office daily from February to April each year and additional periods throughout the year. Outside of this period, hybrid flexibility will apply in line with team needs and organisational policy.

Closing date: at 12 midday on Monday 24 November 2025

Interviews will be held in person: Tuesday 9 December 2025

About PCS

PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas.

Employer Benefits

You will have access to a generous package of staff benefits including

• flexible working (including hybrid working)
• childcare and family support
• generous maternity/paternity leave
• 32 days leave and Christmas closure
• pension scheme
• employee assistance programme

Learning and Development

The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development.

PCS Recruiting Process

We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices.

Applications must be received by the closing date and time specified.

Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.

• CVs will not be accepted. Please see the job description/person specification and follow the application process.
• PCS is working towards equal opportunities and is positive about disabled people.
• All posts can be considered on a full-time, part-time or job share basis.

Please view our guidance for applicants.

JOB DESCRIPTION: MEMBER RESPONSE TEAM LEADER

Ref: 1225

Grade: Band 3, London

Salary:

Spine points 33-29

Starting salary £43,715 p.a. rising to £48,846 p.a.

Location: PCS Clapham

Purpose of the job:

To assist in maximising the potential for union growth, development and success through managing, co-ordinating and supporting the work of the Member Response Team, in line with PCS policy and our ethos as an organising union.

Responsible to: Member Response Team Manager

Responsible for: Member Response Administrators

Contacts

External:

PCS Union Representatives, Members, Government Departments, Employees of other trade unions, Suppliers, TUC, Employers, legal and other professional advisors, other external contacts

Internal:

PCS staff and officials, Bargaining Units, Membership and Balloting, and other internal departments

Main duties and responsibilities

1. People Management

• Day-to-day management of staff and workflow
• Manage work allocation, future planning and support for team/line manager
• Through the appraisal system, identify training and development needs, train or organise training for staff
• Undertake induction programmes, 1 to 1s and appraisals with staff as appropriate
• Apply the staff conduct policies e.g. discipline, grievance, capability, dignity at work and IT security policies as and when required
• Check work standards and maintain consistent quality of delegated tasks
• Proactively promote diversity including equality in line with the wider PCS approach
• Continuously improve effectiveness and efficiency of the administrative team
• Ensure health, safety and welfare of team members

2. Systems Management

• Develop and make best use of relevant systems e.g. office, IT, finance, etc.
• Attend relevant training and ensure staff are appropriately trained on system changes and developments
• Regularly reviewing existing systems, and ensure consistency and organisational best practice is followed
• Equality-proof and check that the design and operation of any new systems are in line with wider PCS policy, e.g. health and safety, and IT security policies, and make recommendations to senior officers as appropriate where new systems are designed that could be applicable to the wider union
• Implement an ongoing development and monitoring process for systems including managing resources, gathering, monitoring, collating and reconciling information, checking allocations, preparing reports, highlighting budget over and under spends
• Set up statistical systems to produce reports and analyse information i.e. membership reports, personal cases management system, equality statistics
• Organise and allocate work, deal with queries and correspondence, research information, produce briefs, documents and responses
• Ensure the membership system e.g. Salesforce is used to maintain up-to-date data
• Contract management work including scoping suppliers, drawing up tendering documents and recommendations, provide reports to bodies and committees

3. Team Working

• Proactively promote team working
• Initiate, organise, lead and participate in team meetings as appropriate
• Maintain high levels of confidentiality of sensitive issues at all times
• Provide assistance to team members

4. Office Coordination / Project Management

• Plan ahead and prioritise the teams work
• Share best practice with colleagues across the organisation
• Manage the physical work environment e.g. undertake risk assessments, coordinate office resources, review office layout in line with facilities systems, work with department head / SNO to deploy non-staff resources (e.g. office furniture and equipment) in the most effective manner
• Prepare for, attend and record meetings and events and take follow up action
• Liaise with senior officials both within PCS and external organisations e.g. trade unions, government departments and agencies
• Handle projects as directed by the line manager
• Deal with complex queries, issues, arising from staff or via correspondence from members
• Draft complex correspondence, briefs, reports as appropriate

5. Meeting, Conference, Election, Ballot, Events Arrangements

• Organise, co-ordinate and supervise arrangements for meetings, elections, conferences, seminars and other external and internal events
• Develop appropriate systems and support for events, conferences, elections, meetings, ballots, etc. e.g. ensuring computer and internet services are available, determine schedule for printing materials, and encourage participation
• Agree and manage timetables, processes and procedures
• Attend and contribute to events as appropriate
• Ensure compliance with rules and legal requirements, including equality issues, seeking guidance where appropriate

6. Union Organising and Campaigning (where appropriate)

• Co-ordinate and assist in the delivery of union organising activity at PCS members workplaces in support of and alongside the relevant PCS Officers
• Prepare, plan, and co-ordinate team(s) support for scheduled union organising and campaigning activity
• Maintain direct contact with PCS members within their workplace(s)/branches as required
• Co-ordinate and delegate union organising and campaigning support work/activity to direct staff team as required

7. General

• At all times implement and promote the PCSs Equal Opportunities Policy adhering to the PCS Values
• Take due and reasonable care of self and others in respect of Health & Safety at Work
• Participate in appraisal, training and development systems
• In all work activities, comply with data protection legislation and PCSs requirements for the protection of personal information and the privacy of individuals
• Act in a manner that enhances the work of the PCS and its overall public image
• Such other duties that may reasonably be required and which are within the level of the responsibility of this post
• Willing to work outside normal office hours and location subject to personal circumstances, and advanced notice

Person Specification: MEMBER RESPONSE TEAM LEADER

Ref: 1225

Date: November 2025

Location: PCS Clapham

ESSENTIAL FACTORS

EXPERIENCE

• Working in a customer-focused organisation or service
• People management including induction, work allocation, appraisal and conduct
• Efficient set up and management of office systems, procedures and databases
• Draft and deal with complex correspondence and issues
• Events management, organisation and co-ordination
• Attend meetings, produce accurate records/notes of actions, follow up as appropriate

TRAINING

(including continuous professional development)

• Evidence of ongoing training and continuing professional development
• Commitment to undertake job-related training
• Commitment to participation in appraisal and development review process
• Commitment to staff development

KNOWLEDGE

• Impact and use of digital and IT applications, including Microsoft Office and Salesforce
• Knowledge and understanding of trade unions and work of the public sector
• Project management/project activity
• Understanding of the application of GDPR

SKILLS

• Ability to communicate effectively using written and oral channels, including reports and presentations, with a variety of audiences
• Ability to identify, research, analyse and present evidence, including statistics
• Ability to manage team to ensure efficient running of the work of the department/unit
• Ability to identify and set priorities
• Deal with confidential and sensitive information
• Operational decision making (within defined parameters)

OTHER

• Commitment to the application of Equal Opportunities policies and practices at work
• Understanding of own role in maintaining legal compliances within PCS (e.g. data protection; health and safety)
• Flexible approach to work and willing to work outside of normal office hours and location on occasions

We are looking for an entusiastic, motivational team leader.

As an Income Generation Team Leader, you will head up one of the most successful local Hospice lotteries in the country, managing manage a small team of dedicated lottery fundraisers and administrators who together, deliver a lottery that generates over £500,000 every year, to support the vital work of our hospice.

If you have a background in management, income generation, lottery membership or charity fundraising, then we would love to hear from you.

At St Michael’s Hospice (Hastings and Rother) we offer a friendly, team orientated work environment – a good pension scheme with the option to continue any existing NHS pension scheme membership, an Employee Assistance Programme (Benenden Healthcare), up to 33 days annual leave plus bank holidays, subsidised employee meals and free refreshments, free parking, supportive supervision along with a proactive Education Department to support with your development. Hospice employees also qualify for a Blue Light Card with access to a huge array of discounts.

To apply for this position please go to the Job Opportunites page of the St Michael's Hospice website and complete the downloadable application form (please note that CVs will not be accepted unless candidates are unable to complete the application form due to a disability, in which case please contact the St Michael's Hospice HR Team.

The closing date is 23rd November 2025 and Interviews will be in the afternoon of 2nd December 2025.

Overview

Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives. Our core values are ‘Be open, be compassionate and be bold’ and our teams apply these daily, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.

We are in need of proactive Recovery Support Team Leader who’s dynamic qualities will be key to strengthening engagement and ensuring service users actively shape our Tower Hamlets services. Collaborating closely with leadership, staff, and service users, you will be supporting service to achieve the best standard of care as well as helping us to increase accessibility to services and help support as many people in their recovery journeys as possible. 

Where: Tower Hamlets

Hours: Full Time, 37.5 per week 
Full Time Salary Range: £35,220.59 - £37,184.91 dependent on experience (based on full time working hours pro rata for part time)

Allowance: £4,133.14 Inner London Weighting

Contract Type: FIxed Term until 31st of December 2026 

Responsibilities

About the role: 

• Empowering staff to promote hope, empowerment, choices, control and opportunities that assist service users reaching their full potential as individuals and community members.
• Ensuring that CGL’s values are at the heart of everything we all do, through values based decision making and leadership, creating values based culture.
• Manage the rota of staff, working with other managers to ensure all elements of the service are covered appropriately. Participate in management on-call duty/rota.
• Ensuring quality of service delivery through data analysis and engaging staff in service quality improvement planning. Where necessary, create team and individual performance plans to improve quality and performance.
• Work with your team and Designated Safeguarding Lead (if not your role) to ensure that the practices within the team/service enable identification of service users, children and families who are at risk. Ensure that staff are competent in the delivery of interventions that reduce risk to service users.
• Plan, chair and contribute to team meetings that promote learning cultures, cascade information, and provide feedback mechanisms for staff on service delivery/developments.
• Utilise Skill-Station (CGL’s learning and development platform) to identify the learning and development needs of your team and engage staff in face to face and eLearning as appropriate.

About you: 

• Experienced in recruiting, training and managing staff
• Aware of the challenges faced by the people using our services
• Experienced in delivering learning and training to others
• Accomplished written and verbal skills and a high degree of IT competency
• Capable, committed, and influential leader
• Experience of promoting the voice of service users
• Excellent time management
• Excellent team working, communication and interpersonal skills
• Empathetic and non-judgemental approach
• Ideally you will posses a level 3 qualification in assessing learner work and Project management and/or team leader experience

What we will give to you: 

• 25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us.
• Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme 
• Contributory pension scheme 
• A great selection of benefits incl. discounts for shopping, cinema, holidays, etc. 
• A friendly and supportive team 
• Training, career development & progression opportunities 
• Refer a friend scheme.

Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. 

Join us in our journey of empowerment and holistic support, where every individual's well-being is at the heart of what we do.

Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.

Direct applications only — we will not be engaging agencies for this vacancy.

Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. 

We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.

Salary Range (pro rata if part time)

CGL points 31 to 33 (£35,220.59 - £37,184.90)

ILW / OLW /Fringe

Inner London Weighting (£4,133.14)

Closing Date

26/11/2025

This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Job Role: Team Leader – Travelling Communities

Salary: £16,686 per year (full time equivalent £27,810)

Hours: 22.5 hours per week

Contract type: Permanent

Location: Wiltshire

Additional information:

• Valid driver's license and access to a car for business purposes
• This role requires frequent travel across Wiltshire

About Julian House:

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

If you’d like a real sense of job satisfaction, great career prospects, and a competitive benefits package, you could be who we’re looking for!

About the Role:

As a Team Leader, you’ll play a key role in our Gypsy, Roma, Traveller and Boater Outreach and Engagement service—making a real difference to communities across Wiltshire, both roadside and on the water.

This is a dynamic, hands-on role where you’ll be a visible presence, building strong connections with clients, staff, and partner organisations. You’ll lead by example, ensuring the smooth running of the service while empowering your team to deliver high-quality, person-centred support that helps individuals thrive. Through regular supervision and meaningful conversations, you’ll create a supportive environment where both staff and clients can reach their full potential.

Responsibilities include:

• Progress and track referrals: Track and progress referrals into the service, ensuring smooth transitions and positive outcomes.
• Assess needs and risks: Complete thorough needs and risk assessments, leading to tailored support plans that meet individual requirements.
• Supportive Line Management: Deliver regular supervisions and check-ins to ensure team members feel supported, motivated, and equipped to delver a high quality service.
• Deliver high-quality support: Provide a person-centred service that is strength-based and trauma-informed, promoting empowerment and resilience.

Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.

You can view the full job description by clicking here.

Qualifications / Requirements:

• Understanding of safeguarding principles and the ability to identify and respond to safeguarding concerns.
• Excellent organisational skills with the ability to work within set timeframes.

There are many great reasons to join our team!

• Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan
• 27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)
• 30% staff discount at Julian House charity shops
• A generous and competitive pension scheme
• A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
• Great opportunities for career development and free monthly training sessions from experienced facilitators
• For all the fantastic and valuable work you’ll be doing, you’ll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands
• Reflective Practice sessions from objective, external facilitators

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!

PCS is seeking a motivated and experienced individual to join our Member Response team as Team Leader. This is an exciting opportunity to play a key role in supporting the growth and success of the union by leading a dynamic team handling queries and calls. This post is based in PCS Birmingham with hybrid working arrangements. This role offers the chance to make a meaningful impact in our union.

Salary and Location

• Band 3, Regional Spine points 37-33
• Starting salary: £39,403 p.a. rising to £43,715 p.a. in annual increments
• PCS Birmingham

Successful candidates for the post of Member Response Team Leader will be able to demonstrate:

• Experience leading teams or supervising staff
• Working in a customer-focused organisation or service
• A strong understanding of GDPR
• Experience using CRM platforms such as Salesforce

The main duties of the Member Response Team Leader role include:

• Managing a team of Member Response Team Administrators
• Day-to-day operations of the team
• Ensuring workflows are managed efficiently and service level agreements are consistently met

With an ability to foster a positive and collaborative working environment both remotely and in person, the Member Response Team Leader will be expected to provide clear direction, conduct appraisals, and support the professional development of their team. Strong leadership skills, a proactive approach to problem-solving, and the ability to motivate and engage staff are essential.

The role of Member Response Team Leader offers hybrid working with flexibility to work from home outside of peak periods. Due to key operational and democratic activities, the Member Response Team Leader will be required to attend the office daily from February to April each year and additional periods throughout the year. Outside of this period, hybrid flexibility will apply in line with team needs and organisational policy.

Closing date: at 12 midday on Thursday 20 November 2025

Interviews will be held in person: Thursday 4 December 2025

About PCS

PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas.

Employer Benefits

You will have access to a generous package of staff benefits including

• flexible working (including hybrid working)
• childcare and family support
• generous maternity/paternity leave
• 32 days leave and Christmas closure
• pension scheme
• employee assistance programme

Learning and Development

The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development.

PCS Recruiting Process

We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices.

Applications must be received by the closing date and time specified.

Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.

• CVs will not be accepted. Please see the job description/person specification and follow the application process.
• PCS is working towards equal opportunities and is positive about disabled people.
• All posts can be considered on a full-time, part-time or job share basis.

Please view our guidance for applicants.

JOB DESCRIPTION: MEMBER RESPONSE TEAM LEADER

Ref: 1125

Grade: Band 3, Region

Salary:

Regional Spine points 37-33

Regional Starting salary £39,403 p.a. rising to £43,715 p.a.

Location: PCS Birmingham

Purpose of the job:

To assist in maximising the potential for union growth, development and success through managing, co-ordinating and supporting the work of the Member Response Team, in line with PCS policy and our ethos as an organising union.

Responsible to: Member Response Team Manager

Responsible for: Member Response Administrators

Contacts

External:

PCS Union Representatives, Members, Government Departments, Employees of other trade unions, Suppliers, TUC, Employers, legal and other professional advisors, other external contacts

Internal:

PCS staff and officials, Bargaining Units, Membership and Balloting, and other internal departments

Main duties and responsibilities

1. People Management

• Day-to-day management of staff and workflow
• Manage work allocation, future planning and support for team/line manager
• Through the appraisal system, identify training and development needs, train or organise training for staff
• Undertake induction programmes, 1 to 1s and appraisals with staff as appropriate
• Apply the staff conduct policies e.g. discipline, grievance, capability, dignity at work and IT security policies as and when required
• Check work standards and maintain consistent quality of delegated tasks
• Proactively promote diversity including equality in line with the wider PCS approach
• Continuously improve effectiveness and efficiency of the administrative team
• Ensure health, safety and welfare of team members

2. Systems Management

• Develop and make best use of relevant systems e.g. office, IT, finance, etc.
• Attend relevant training and ensure staff are appropriately trained on system changes and developments
• Regularly reviewing existing systems, and ensure consistency and organisational best practice is followed
• Equality-proof and check that the design and operation of any new systems are in line with wider PCS policy, e.g. health and safety, and IT security policies, and make recommendations to senior officers as appropriate where new systems are designed that could be applicable to the wider union
• Implement an ongoing development and monitoring process for systems including managing resources, gathering, monitoring, collating and reconciling information, checking allocations, preparing reports, highlighting budget over and under spends
• Set up statistical systems to produce reports and analyse information i.e. membership reports, personal cases management system, equality statistics
• Organise and allocate work, deal with queries and correspondence, research information, produce briefs, documents and responses
• Ensure the membership system e.g. Salesforce is used to maintain up-to-date data
• Contract management work including scoping suppliers, drawing up tendering documents and recommendations, provide reports to bodies and committees

3. Team Working

• Proactively promote team working
• Initiate, organise, lead and participate in team meetings as appropriate
• Maintain high levels of confidentiality of sensitive issues at all times
• Provide assistance to team members

4. Office Coordination / Project Management

• Plan ahead and prioritise the teams work
• Share best practice with colleagues across the organisation
• Manage the physical work environment e.g. undertake risk assessments, coordinate office resources, review office layout in line with facilities systems, work with department head / SNO to deploy non-staff resources (e.g. office furniture and equipment) in the most effective manner
• Prepare for, attend and record meetings and events and take follow up action
• Liaise with senior officials both within PCS and external organisations e.g. trade unions, government departments and agencies
• Handle projects as directed by the line manager
• Deal with complex queries, issues, arising from staff or via correspondence from members
• Draft complex correspondence, briefs, reports as appropriate

5. Meeting, Conference, Election, Ballot, Events Arrangements

• Organise, co-ordinate and supervise arrangements for meetings, elections, conferences, seminars and other external and internal events
• Develop appropriate systems and support for events, conferences, elections, meetings, ballots, etc. e.g. ensuring computer and internet services are available, determine schedule for printing materials, and encourage participation
• Agree and manage timetables, processes and procedures
• Attend and contribute to events as appropriate
• Ensure compliance with rules and legal requirements, including equality issues, seeking guidance where appropriate

6. Union Organising and Campaigning (where appropriate)

• Co-ordinate and assist in the delivery of union organising activity at PCS members workplaces in support of and alongside the relevant PCS Officers
• Prepare, plan, and co-ordinate team(s) support for scheduled union organising and campaigning activity
• Maintain direct contact with PCS members within their workplace(s)/branches as required
• Co-ordinate and delegate union organising and campaigning support work/activity to direct staff team as required

7. General

• At all times implement and promote the PCS's Equal Opportunities Policy adhering to the PCS Values
• Take due and reasonable care of self and others in respect of Health & Safety at Work
• Participate in appraisal, training and development systems
• In all work activities, comply with data protection legislation and PCSs requirements for the protection of personal information and the privacy of individuals
• Act in a manner that enhances the work of the PCS and its overall public image
• Such other duties that may reasonably be required and which are within the level of the responsibility of this post
• Willing to work outside normal office hours and location subject to personal circumstances, and advanced notice

Person Specification: MEMBER RESPONSE TEAM LEADER

Ref: 1125

Date: November 2025

Location: PCS Birmingham

ESSENTIAL FACTORS

EXPERIENCE

• Working in a customer-focused organisation or service
• People management including induction, work allocation, appraisal and conduct
• Efficient set up and management of office systems, procedures and databases
• Draft and deal with complex correspondence and issues
• Events management, organisation and co-ordination
• Attend meetings, produce accurate records/notes of actions, follow up as appropriate

TRAINING (including continuous professional development)

• Evidence of ongoing training and continuing professional development
• Commitment to undertake job-related training
• Commitment to participation in appraisal and development review process
• Commitment to staff development

KNOWLEDGE

• Impact and use of digital and IT applications, including Microsoft Office and Salesforce
• Knowledge and understanding of trade unions and work of the public sector
• Project management/project activity
• Understanding of the application of GDPR

SKILLS

• Ability to communicate effectively using written and oral channels, including reports and presentations, with a variety of audiences
• Ability to identify, research, analyse and present evidence, including statistics
• Ability to manage team to ensure efficient running of the work of the department/unit
• Ability to identify and set priorities
• Deal with confidential and sensitive information
• Operational decision making (within defined parameters)

OTHER

• Commitment to the application of Equal Opportunities policies and practices at work
• Understanding of own role in maintaining legal compliances within PCS (e.g. data protection; health and safety)
• Flexible approach to work and willing to work outside of normal office hours and location on occasions

About The Role
Do you believe in the power of digital spaces to break down barriers and provide life-changing support? 

We are excited to be recruiting two Online Communities Team Leaders to contribute to the effective coordination and delivery of our Dementia Support Forum and other online communities. These invaluable services are available 24/7 and offer vital peer support for people affected by dementia, helping them connect, share experiences, and access help when they need it most, regardless of location or circumstance. As part of our Universal Services team, you’ll work closely together to oversee day-to-day operations, lead a small team of Assistants and Officers, and ensure our online communities are safe, inclusive, and responsive to user needs. You’ll play an active role in safeguarding, moderation and service quality, and support the Online Communities Manager to implement service plans and contribute to continuous improvement. 

Our roles is a shared leadership model, with both Team Leaders playing a key role in maintaining service standards, supporting team wellbeing, and driving service improvements. We see the successful individual being someone who thrives in a digital environment, confident leading others, and is committed to inclusion, wellbeing, and user-centred service delivery. 

About You 
You’ll exemplify our values: Determined to make a difference, a Trusted Expert, who works Better Together and shows true Compassion and bring - 
 
• Experience managing or supporting a team in a digital or service delivery environment. 
• Confidence in coaching, motivating, and supporting team wellbeing. 
• Strong understanding of safeguarding principles and experience responding to concerns. 
• Experience using data and insight to inform decisions and monitor performance. 
• Strong IT skills and confidence using digital tools, including Microsoft 365. 
• Excellent communication skills and a calm, empathetic approach under pressure. 
• Commitment to inclusion, equity, and continuous improvement. 
 
Please note: This is a fully remote, home-based role with a 5 out of 7 working pattern, which may include some weekend shifts to support service coverage.  
 
Interviews will be held virtually 9th and 10th December over MS Teams

About Alzheimer's Society
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.

Together with our supporters, we’re working towards a world where dementia no longer devastates lives.

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.

Our commitment to Equity, Diversity, Inclusion & Belonging

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.  

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. 

Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. 

Our hiring process

During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.  Please also contact Alzheimer’s Society Talent Acquisition Team via [email protected] for application support or any adjustments you might need.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.

We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.

We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a DBS check at the relevant level.

Giving back to you

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. 

You can also visit our Working for Us pages, which give you more information about what it’s like to be an employee at the Society.

Location: Luminous House

Contract Type: Permanent

Salary: £30,784 per annum

Specific Hours: 40 hours per week; shift work between 7am-10pm including weekends, bank holidays and occasional sleep-ins 

Team Leader – Children’s Home – South West London

Looking for fantastic career progression, excellent training and therapeutic support? Join our committed and professional Team and Make a difference to Children living in residential Care.

Starting Salary £30,784 per annum 

Shifts: 40 hours per week; shift work between 7am-10pm including weekends, bank holidays and occasional sleep-ins

Sleep-ins: £50 / Overtime and Bank holidays paid time and half

Location: London, Balham (SW12)

About Us

Our vision is for every child and young person to be safe, loved and happy, to achieve their potential and have a bright future.

St Christopher's is a leading charity for children and young people. We are proud of our history of providing fostering, children's homes and innovative leaving care services across the UK & Isle of Man.  We have a passionate commitment to our young people, placing them at the centre of everything we do.  We provide positive life experiences for young people who are unable to sustain a placement in their parental or foster home.

We are an equal-opportunity employer keen to develop an inclusive workforce where people feel they belong.  We hope to attract applications from under- represented groups, including people from different cultures, nationalities, socioeconomic backgrounds, ages, disabilities, religions, faith, sex, orientation, childcare responsibilities, and gender-diverse identities.

Watch our short video to gain an insight into our working life here at St Christopher’s 

About the Role

As Team Leader, you will be directly involved in managing the home and providing positive support for challenging young people aged 12-17. Whether shift leading or joining in with daily activities, you will also share in the leadership of the team, helping to develop staff by modelling high standards of professionalism. 

St Christopher’s Academy

At St Christopher`s we can offer you a career where you can develop your skills and knowledge while making a difference to young people’s lives.

When you join St Christopher’s, we will set you up in your career with a tailored development plan. Whether you want to move across to a different service, become a Manager or just explore further your current role, we will support you to map out your career trajectory and help you achieve your professional ambitions. If you want to learn more about St Christopher’s Academy, please visit our website.

Check out here our staff stories to see how you can develop your career with us

We are proud that 84% of all our Team Leaders, Deputies and Managers are internal promotions. 

The successful candidate will have:

• Desirable professional qualification (CQSW, DipSW, NVQ3), or willingness to undertake Diploma Level 3 for Residential Childcare.
• One years’ experience working at a level of responsibility with children and young people in a residential setting.
• An understanding of the regulatory framework relating to the provision of residential services for children and young people.
• Good understanding of the needs and risks regarding children in care.
• Experience of taking on leadership responsibilities in a teamwork setting.
• Ability to build genuine and trusting relationships with young people maintaining at all times high personal and professional standards.
• Excellent communication and team working skills.

In return we offer:

• Starting Salary £30,784 per annum.
• A friendly working environment, a fun, open and honest culture.
• 25 days holiday rising to 27 days after 3 years’ service, plus Bank Holidays, pro-rata.
• Industry leading training programme including access to level 3 qualifications, children’s right and participation, CSE, empowerment, mental health and social pedagogy.
• Contributory pension scheme, enhanced maternity and company sick scheme.
• UK Life Assurance (Death in service) to the value of 3 times your annual salary.
• BUPA employee assistance programme, offering counselling, financial advice and legal support.
• Cycle to work scheme.
• Bluelight card; discount shopping scheme at hundreds of retailers across the UK.
• Discretionary funded training programs.
• Employee awards based on performance and length of service.
• Fantastic opportunities to develop your career within our range of services.

Recruitment Process

At St Christopher’s we are committed to the safeguarding of all children and young people in our care. During the recruitment process you will be expected to complete an online application form to ensure we capture essential information to meet legislation, best practice and vetting requirements.

Applicants will ideally already be on the DBS Update Service; if this is not the case St Christopher's will carry out a DBS (police) check prior to starting.

Your online application must include a supporting statement addressing the criteria stated in the Person Specification.

For the full Job Description and Person Specification visit our website.

In order for your application to be reviewed, it must include a supporting statement addressing the criteria stated in the Person Specification. Please note that CV’s will not be accepted.

We advise to apply as soon as possible as applications will be reviewed on a rolling basis and this opportunity might be filled before the stated closing date.

It is against the law to apply for work with Children/Young People if you are barred from working in Regulated Activity and if your name is added to a Children Barred List.

All shortlisted candidates invited to interview will be asked to submit a Self-Declaration and Disclosure form which will need to be returned prior to an interview being booked.

St Christopher’s Fellowship has a minimum age requirement of 21 for roles working directly with children and young people in our residential and semi-independent Homes.

Location: on-site at Caernarfon combined court (with occasional cover required for Llandudno Magistrates' court)

Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.

Do you want to work for an organisation that makes a difference, every single day, to people from all walks of life? The people that turn to Citizens Advice need help overcoming an obstacle in their lives – from debt to evictions to trouble at work – and you can be key to them getting the support they need in the quickest, easiest, and most effective way.

About us
The Witness Service has over 260 staff and 3000 volunteers and offers free, independent, impartial and confidential support and information to 15,000 witnesses each month to give evidence in every criminal court in England and Wales.

Last year, Citizens Advice helped 2.6 million people face-to-face, by phone, email and webchat, and we received 25 million visits to our digital advice content. We solve 7 in 10 clients' problems, and 4 in 5 tell us that advice improved their lives.

Please note, the Witness Service is due to transfer out of Citizens Advice in April 2026. This is an exciting time for the Witness Service and for you to be part of shaping our future with a new provider.

The Role
As Team Leader (Court Services) you will be in a crucial role, responsible for the effective delivery of the Witness Service within your court/s. (Caernarfon combined court, with occasional cover required for Llandudno Magistrates' court).

You will manage, motivate and develop a team of volunteers who support witnesses in their journey through the criminal justice system.

You will also develop and maintain key local stakeholder relationships with a view to promoting partnership working, and enhancing service delivery standards and effectiveness.

Who we are looking for
We look for people to help us improve and transform our organisation. We can offer you the opportunity to make a genuine impact and create lasting change within an organisation that makes a difference in the lives of millions of people every year.

Are you an experienced manager of staff or volunteers looking for a new opportunity? We are looking for someone who is a great motivator and thrives on leading teams to deliver positive outcomes.

We are looking for someone with excellent management and communication skills, who can adapt to and manage change. Experience of working to agreed targets is essential for this role along with working to tight deadlines.

To apply
To apply please submit an anonymous CV and anonymous cover letter that explains, with examples, how you meet the criteria below:

• Proven experience of effectively managing and developing performance of a team of volunteers and/or staff, including recruitment, and supporting staff and/or volunteers in dealing with difficult situations.
• Proven experience of monitoring and maintaining service delivery of a team against agreed targets, identifying opportunities for improvement and implementing change to achieve this improvement through effective planning.
• Evidence of having built and developed effective and beneficial working relationships with external and internal stakeholders.

This post is subject to enhanced vetting and barring check. Some roles may require a Counter Terrorist Check.

The National Citizens Advice operates from offices in England and Wales, with 4 regional offices based in Cardiff, London, Birmingham and Leeds, therefore all successful applicants must be based within England or Wales.

Please be aware that Citizens Advice is not a sponsoring organisation. Therefore the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently.

We have been awarded the top charity in Third sectors' employer index, where it's recognised that Citizens Advice is an organization that not only prioritizes the people we serve but also values the wellbeing of its employees.

Equity, Diversity and Inclusion (EDI) is of strategic importance within the organisation and recognised as integral to all we do as a service. Central to pursuing our EDI mission is building diverse and inclusive teams in which everyone has a sense of belonging. We believe inclusion is a social justice issue - a principle that underpins all our EDI work. To that end, we particularly welcome applications from people we would like to see better represented in our organisation and sector - people of colour, LGBTQ+ people and disabled people. We follow the social model of disability. We will offer an interview to disabled candidates who indicate they wish their application to be considered under our Disability Confident Interview Commitment where they meet our selection criteria in their application. Some of our roles attract a high volume of applications and in some circumstances where it is not practicable or appropriate, we may limit the number of interviews offered to disabled and non-disabled candidates. We will provide reasonable adjustments as needed.

Citizens Advice seeks to redeploy internal staff who are at risk or under notice of redundancy and will prioritise them in the recruitment process where necessary. If you have been confirmed as at risk or under notice of redundancy please ensure you indicate this in the at-risk box in your application.

Please note, in the event of a high number of applications, we reserve the right to close the application early.

This vacancy closes at 23.59 on the closing date.

Looking for a new challenge? Citizens Advice in West Sussex (North, South, East) is an independent local charity providing vital advice and support to residents across West Sussex county on issues such as debt, benefits, housing, energy, and immigration. We’re proud to deliver trusted, high-quality advice that helps people find a way forward, and we’re looking for a passionate Service Manager to help us continue that mission.

The Debt and Homelessness Prevention Team Leader will lead a team of advice caseworkers, volunteers and support staff to deliver high-quality debt and homelessness prevention advice services which empower clients, tackles financial hardship and promotes equity with the aim of preventing homelessness and improving life outcomes. 

They will manage their own complex caseload while ensuring the team meets contractual targets and contributes to the charity’s wider mission — including partnership work, research, campaigns and systems change.  

The postholder will provide leadership, quality assurance, and performance oversight, fostering a collaborative, inclusive, and values-driven culture.  Providing feedback into the team’s line managers appraisals and people management.   

This is the perfect role for an experienced debt or housing advisor/caseworker gain greater specialism or as a step into a management role.  

DBS required for this role 

What We Offer:  

• Holidays: 26 days per year 

• Employee Assistance Scheme: Access to confidential support services

• Sick and Maternity Pay: Enhanced contractual benefits after a qualifying period

• Commitment to learning and development: access to training platforms and professional development

• Inclusive Workplace: We are committed to equity, diversity, and inclusion in all aspects of our work

Apply Today! 
If you’re passionate about helping others, read through the Job Description and Personal Specification on our website via the apply button and tell us through the application form, how you are suited to this role. We look forward to hearing from you!

Location: Cambridge/Hybrid
Contract Type: Permanent
Hours: Full time
Salary: Salary Plan, 65,000.00
 
The Royal Society of Chemistry (RSC) has a great opportunity for a Software Development Team Leader to join us on a permanent full-time basis.
 
At the RSC we embrace flexibility and offer hybrid working, which means our teams come together when they need to collaborate. Although this role is contractually based at our Cambridge office, you will also be able to work from home within the UK, with the expectation that you will attend our offices and travel as needed for your role. If you need flexible working arrangements, please outline this in your application.
 
As a Software Development Team Leader for the Royal Society of Chemistry, you will shape the software architecture and the fine-grained detail of configuration and implementation throughout the software development lifecycle for performance, security and maintainability of the applications we build.
 
Working within our DevOps team and with your colleagues across the directorate, you will lead a team of cross-functional technical staff, comprised of both back-end (.NET C#, node.JS), front-end (HTML/CSS/JS/Vue.JS) developers, test automation engineers and site reliability engineers (AWS). Your work will enable the Royal Society of Chemistry to build, scale and continually improve our websites and services, serving our global audience of customers, users and colleagues. You will oversee the technical aspects of the product roadmap, working closely in collaboration with Solutions Architects and other Team Leaders to align with, contribute to and iterate on a shared architectural repository, guiding agile workstream members in technical implementation, assigning and ensuring quality delivery of backlog items and taking ownership of technical changes and releases. You will also directly line manage a small number of developers.
 
We are looking for: 
 
• Strong knowledge and experience of full stack (.NET C# back-end development, HTML/CSS/JS/Vue.JS front-end development) software development life cycles.
• Experience with DevOps best practice, such as continuous delivery, continuous testing, infrastructure as code etc.
• Understanding of cloud architecture principles and hands-on experience with AWS or similar platforms.
• Experience working within Agile practices, particularly Scrum and Kanban.
• People management experience including delivery quality, workloads and personal development.
 
Please note that this role is called Tech Leader internally.
 
If you are interested in this role, please apply before the end of the closing date. When applying, you will need to provide an up-to-date CV and as a cover letter (in no more than 500 words) telling us about your relevant knowledge, skills and competencies and why you are applying for this role.
 
We will be conducting interviews regularly.
 
Benefits
 
We promote a healthy work/life balance and flexible working options. Our benefits package includes:
 
• 26 days’ paid holiday per annum plus bank holidays.
• Pension plan with up to 12% employer contributions (depending upon your contribution).
• Life assurance at 3 times basic annual salary.
• Enhanced parental leave.
• Paid volunteering days.
 
Visit our Work For Us website to learn more about us, our benefits, equal opportunities statement and inclusive culture pledge.
 
At the RSC, we recognise the benefits of a diverse workforce and welcome applicants from a range of backgrounds to apply. We particularly encourage applications from disabled and ethnic minority candidates.
 
As a part of the Disability Confident Scheme, we endeavour, where possible, to offer an interview to candidates meeting the essential criteria of the role, who has a substantial physical/mental impairment which impacts their ability to carry out day-to-day tasks.
 
We are committed to making our recruitment processes accessible to all and as part of this, we are flexible in the ways we give and receive information. If you would like to apply using a different format, please contact the Recruitment Team and we will do our best to put any reasonable adjustments in place.
 
You may also have experience in the following: Software Development Team Leader, Software Engineering Manager, Technical Lead / Team Lead, Full Stack Developer Lead, DevOps Team Lead, Solutions Architect, Back-End Lead Developer (.NET C#), Front-End Lead Developer (Vue.js / JS), Site Reliability Engineer Lead, Agile Development Manager
 
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