Team leader jobs

Tower Hamlets Connect is a new flagship service, which provides people living in Tower Hamlets with free, independent and high-quality information, advice and advocacy on matters relating to health, social welfare, and social care.

Age UK East London is working in partnership with Tower Hamlets council to lead consortium of local voluntary sector organisations to provide:

1. The Tower Hamlets Connect Portal – a public-facing, web-based resource with up to date information about local services, events, citizen rights and benefits;
2. The Tower Hamlets Connect Helpline is a team of Advisors and First Response Officers providing telephone and email support Monday to Friday, 9 -5; and
3. Outreach advice and advocacy support in community hubs and GP surgeries.

In order to ensure maximum accessibility for residents, we also co-ordinate digital inclusion support, stakeholder involvement in service co-production and customer satisfaction reviews.

The Helpline Team Leader is a new post which has been created following a review of the Helpline to strengthen integration between health, social care and community-based services, ensuring residents are provided with the right help as quickly as possible

Job purpose

• Lead an effective, efficient and safe helpline for the residents of Tower Hamlets.
• Day-to-day management and leadership of a team of 4 Helpline Advisors and 3 First Response Officers.
• Be the key day-to-day contact for Tower Hamlets Connect Helpline, liaising effectively with community health and adult social services to ensure well-integrated and safe working practises and efficient and appropriate referral pathways.
• Monitor, develop and review the Tower Hamlets Connect Helpline service, ensuring quality and continuous improvement.

Main tasks

• Support and supervise the Helpline team, ensuring strong team culture and ongoing professional development.
• To oversee and co-ordinate the Helpline rota to provide sufficient cover day-to-day and during annual leave periods.
• To maintain excellent working relationships with professionals across adult social care, health and community providers to develop and deliver appropriate and proportionate skills and knowledge exchange to build and support strong integrated working practises and referral pathways.
• Act as safeguarding lead for the Helpline Team, advising colleagues and liaising with adult social services when required.
• Ensure that all information resources are appropriate, up to date and fit for purpose.
• Conduct routine quality checks on call handling, data entry and case recording across all systems and feed this into supervision and training plans.
• Gather and collate key data sets for service improvement and reporting purposes.
• Represent Tower Hamlets Connect at appropriate meetings, events and consultations as requested.
• To undertake any other duties within the competence of the post holder as may be required from time to time for the smooth running of Age UK East London.
• To undertake all duties in line with Age UK East London policies and procedures (e.g. Health & Safety, Complaints, Confidentiality, Equal Opportunities).

Person specification

Experience

• Support and supervise the Helpline team, ensuring strong team culture and ongoing professional development.
• To oversee and co-ordinate the Helpline rota to provide sufficient cover day-to-day and during annual leave periods.
• To maintain excellent working relationships with professionals across adult social care, health and community providers to develop and deliver appropriate and proportionate skills and knowledge exchange to build and support strong integrated working practises and referral pathways.
• Act as safeguarding lead for the Helpline Team, advising colleagues and liaising with adult social services when required.
• Ensure that all information resources are appropriate, up to date and fit for purpose.
• Conduct routine quality checks on call handling, data entry and case recording across all systems and feed this into supervision and training plans.
• Gather and collate key data sets for service improvement and reporting purposes.
• Represent Tower Hamlets Connect at appropriate meetings, events and consultations as requested.
• To undertake any other duties within the competence of the post holder as may be required from time to time for the smooth running of Age UK East London.
• To undertake all duties in line with Age UK East London policies and procedures (e.g. Health & Safety, Complaints, Confidentiality, Equal Opportunities).

Knowledge and Understanding

• Excellent understanding of key legislation i.e. Care Act, Mental Health Act and Mental Capacity Act
• Excellent knowledge of both the statutory role and preventative approaches to the safeguarding of vulnerable adults.
• Knowledge of services available to residents and their carers in Tower Hamlets (e.g. through health service, social services, voluntary sector) and the issues affecting them.
• Knowledge of Information Access Standards.
• Understanding of confidentiality policy and practice.
• Understanding of equality and diversity in practice.
• Understanding and commitment to empowering service users and person-centred practices.

Skills/ Attributes

• Excellent IT skills and ability to problem solve across multiple systems.
• Professional and courteous manner
• An open minded and challenging approach to work with the ability to work on own initiative
• Excellent communication skills both written and verbal with the ability to tailor to diverse audiences
• Good planning and organisational skills 
• Flexible, committed and conscientious

Additional requirements

This post is subject to Disclosure and Barring Checks.

PLEASE DOWNLOAD THE APPLICATION PACK TO CHECK THE BENEFITS OFFERED.

Amparo are now recruiting to the new suicide liaison service that operates across the Thames Valley area. If you feel you can make a difference to the lives of people impacted by suicide, please visit the Amparo website for more information.

As Beacon Team Leader, you will be a member of the local management team within the victim service, managing a team of Beacon Support Workers as part of a multi-disciplinary team ensuring the effective delivery of end to end support for victims in line with contractual expectations. You will provide line management support, supervision and guidance to the team in line with Catch22’s policies and procedures.

This Team Leader post will also have some lead tasks in relation to Children and Young People, Hate Crime and Peer Mentoring so experience is welcome in those areas. 

You will ensure that victims receive a high quality service through the effective management of the team’s performance, maintaining organisational and professional standards expected of the victim service. You will ensure that victims’ needs are reviewed and met in line with the key targets and contractual expectations.

You will maintain a close working relationship with police partners, statutory services and voluntary agencies ensuring relationships are effectively managed and pathways of support for victims remain seamless to provide a high quality and consistent service. You will provide management oversight of presenting risks and needs ensuring matters are managed and escalated appropriately and actions taken expediently as deemed appropriate to the presenting situation.

LifeChurch Brackley is seeking to appoint a new leader (pastor) to help lead and shape the church as we write the next chapter of our story. With an expanding population, we believe this is an exciting and strategic opportunity for someone looking to be part of a church with a passion to be connected into the heart of the community. Someone who longs to see people find genuine faith in Jesus and becoming life-long disciples.

We are looking for someone with a heart for God’s word and gifted to teach it in a way that is both relevant and faithful. Someone dependent on the Holy Spirit, with a desire to equip and empower our staff and team of amazing volunteers and build on the foundations that have been laid to become a local church with a global impact.

The person must strategically and faithfully help us navigate the changing world and enable us to, not just do church, but be church. They will be both servant-hearted and wholehearted in the way they lead and inspire those around them.

There is a genuine occupational requirement that post holders are practising Christians. An enhanced DBS check will be required.

To apply, please submit your CV and a supporting statement as to why you are suitable for the role. Clearly state your address, e-mail address, telephone number and whether you have a driving license and whether you own a vehicle.

This role is part of the Hertswise community based dementia project. Hertswise is an innovative countywide service designed to support people living with dementia, low level memory loss or mild cognitive impairment as well as their loved ones and carers. Our teams aim to ensure that people of all ages, living anywhere in Hertfordshire, are able to easily access information and advice, activities and support regardless of whether they have (or want) a diagnosis. The service is delivered by a partnership of community and voluntary groups, including Age UK Hertfordshire, Hertfordshire Independent Living Service, Herts Mind Network, and Carers in Hertfordshire.

Hertswise can offer group based activities designed by service users, or 1-1 sessions for those in need of individual support. Information and Advice is available for all aspects of your life, for example; claiming benefits, Lasting Powers of Attorney, community care, health services - and any other queries that you may have. Hertswise will also provide carers with the opportunity to relax and share their experiences in a friendly, supportive environment among other carers and professionals.

The post holder will be required to work some flexible hours outside of normal 9-5 working hours including on the occasional evening and weekends.

Accountability/Tasks

The post holder will be line managed by Hertfordshire Mind Network’s Head of Peer Support, Training & Therapies, but will manage their own workload, prioritising tasks and working on their own initiative.

? Reporting to the Project Manager, to lead and deliver a community based dementia project for people who have mild to moderate cognitive impairments – services include healthy eating sessions, physical activity sessions, digital inclusion sessions and socialisation. Ensuring access for older people including those living in rural areas of the county. Services will be provided at the older person’s home or in a group setting using a variety of different community venues.

? To deliver training and development for professionals and organisations in the awareness of the issues faced by older people who have mild to moderate dementia and cognitive impairment as well as the needs of carers and their families

? The primary aim of this project is to improve mental , physical well-being and socialisation. This will be achieved through the dissemination of healthy living and healthy eating information and advice and encouragement to participate in activities which promote physical and mental wellbeing and prevent social isolation. It will also be achieved through socialisation and digital inclusion.

? Set up and facilitate weekly exercise, nutrition and/or activity groups or one-to-one sessions for service users. Groups to run at a variety of local community venues to ensure accessibility to all older communities.

? Set up and facilitate weekly digital inclusion and or social activity groups or one-to-one sessions. Groups to run at a variety of local community venues to ensure accessibility to all older communities.

? To set-up and support groups to self-facilitate and continue meeting after their 10 support sessions (facilitated by a locality team member) have ended.

? To help develop and deliver training for professionals and organisations

? Recruit and supervise staff who will be trained to work with service user groups, service users at home and within their local community.

? To manage records of leave, absence, training and development of staff

? Recruit and supervise volunteers who will be trained to work with service user groups, service users at home and within their local community.

? Provide regular supervision support, including peer group support, and arrange training sessions for coordinators and volunteers.

? Meet prospective service users to ascertain their needs and preferences – including cultural and ethnic needs.

? To set-up and chair the quarterly steering group and participate in other meetings as requested by the their line manager.

? Keep computer records/ client database up to date and provide regular reports and monthly statistics

? Actively engage service users in the development of the project and to communicate regularly with service users and volunteers to obtain feedback. Observe and record outcomes for service users using designated online monitoring tool

? To achieve targets as agreed with the Project Manager and the AUKH partnership commissioners and the funders

? Develop and maintain collaborative working relationships with mental health, health and social care professionals to develop an integrated support process for older people

? To develop and maintain marketing and publicity as required for this project in line with the project’s marketing plan and as agreed with the Project Manager

? To comply with Data Protection regulations ensuring that all information about clients remains confidential

? Work within the policies and procedures and current legislation for volunteer based projects – including confidentiality; working within professional boundaries; data protection etc.

? To manage the budget in conjunction with the Project Manager and in line with the Delegation of Authority

Substance misuse team leader job

Your new company
Hays are recruiting for a Team Leader to work for the UKs leading substance misuse charity, a excellent opportunity to support a team who support clients from diverse backgrounds with substance misuse addictions and complex needs.

Your new role

• You will line manage a team of staff which may include frontline staff, administrators, Volunteers, Peer Mentors, Social Work and Student Placements.
• Operational line management of a team of staff which includes supervision (with reflective practice), appraisal, performance and sickness management as well as ensuring staff follow the clients and external policies applicable to their roles.
• Empowering staff to promote hope, empowerment, choices, control and opportunities that assist service users reaching their full potential as individuals and community members.
• Ensuring that the clients values are at the heart of everything we all do, through values based decision making and leadership, creating values based culture.
• Manage the rota of staff, working with other managers to ensure all elements of the service are covered appropriately. Participate in management on-call duty/rota.
• Ensuring quality of service delivery through data analysis and engaging staff in service quality improvement planning. Where necessary, create team and individual performance plans to improve quality and performance.
• Work with your team and Designated Safeguarding Lead (if not your role) to ensure that the practices within the team/service enable identification of service users, children and families who are at risk. Ensure that staff are competent in the delivery of interventions that reduce risk to service users.
• Plan, chair and contribute to team meetings that promote learning cultures, cascade information, and provide feedback mechanisms for staff on service delivery/developments.

What you'll need to succeed

• Must have worked as a Team Leader working with clients with substance misuse addictions.

What you'll get in return

• Fulltime hours
• Competitive rate of pay
• Weekly pay

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Our vision is for a world where everyone experiencing a mental health issue receives support and respect. Join our passionate, dedicated team and make a difference today.

About the role

The Harbour is an informal, non-judgemental, out-of-hours mental health service for anyone over the age of 18 in Portsmouth, Fareham, Gosport, Havant and East Hampshire who needs short-term support in times of great difficulty or is struggling with poor mental health.

Our team is made up of people who have experienced mental health challenges and have used local health services, so understand and can really help in service users’ times of crisis.

The Harbour Crisis Peer Team is based in Portsmouth and delivers peer support to our service users experiencing self-defined mental health crises. The Team will provide opportunities for service users to talk through their issues, develop and use coping techniques and link up with longer-term support.

As Crisis Peer Team Leader, you will lead a team of practitioners in achieving these goals through line management, coaching, supervision and mentoring.

This is a fixed-term role until 31 March 2023 with the possibility of extension. In this role, you will work 24.5 hours per week. Hours will be worked as 4.00pm to 11.30pm shifts on a rota basis, which will include some weekends and bank holidays. Unsocial hours enhancements will apply.

About you

To be successful in this role, you will need to have personal, lived experience of a mental health issue, as well as the confidence and aptitude to calmly and effectively support people who are distressed and/or in crisis. You’ll also have a Diploma/NVQ Level 3 in Health Care or equivalent experience and experience of managing a team.

About us

We're Solent Mind! We’re part of a network of over 100 Local Minds who tailor trusted mental health services to our communities. We set our own strategies and partnerships and rely on the support of our brilliant local fundraisers.

We collaborate with Mind to make sure their pioneering campaigns, information and research make a difference in Hampshire. Together, we make better mental health possible both locally and nationally.

Benefits

Our Gold Investors in People Award reflects our commitment to our lively, friendly teams. We empower our people to have a voice, discover new opportunities and develop their careers. In addition to knowing you’re making a difference, you’ll also enjoy excellent benefits, including:

• Flexible working to promote a healthy work/life balance
• 25 days’ annual leave rising incrementally to 30 days per year (pro rata for part-time)
• Pension plan
• Employee Assistance Programme
• Season ticket and cycle-to-work scheme

If you’re ready to join the fight for mental health, visit our website to find out more and apply. 

Closing date: Tuesday 12 July 2022
Interview date: w/c 18 July 2022

Posts may be subject to a relevant DBS check.

Solent Mind welcomes applications from all the communities in which we work. Appointments are made on merit.

Registered Charity No: 1081116. Registered with Limited Liability in England and Wales No: 4004500.

CXK is a leading charity that empowers young people and adults to build the skills and confidence they need to move into sustainable education, employment or training.  Each year we make a difference to more than 300,000 people across the South of England.

An exciting and newly created management opportunity has arisen to join our growing and highly successfully Prisons Information, Advice & Guidance team as a Team Leader.  You will be part of our superb Kent, Surrey & Sussex prisons team, where you will assist the Area Manager in managing the service to ensure that our beneficiaries continue to receive first class employment advice and have the skills they need upon release.

In your role as Team Leader, you will:

• Manage a team of Careers Advisers delivering IAG in prisons across Kent, Surrey and Sussex.  Ensuring that performance is monitored and reviewed in line with CXK policy.
• Undertake quality audits of personal learning plans across the prison estates
• Undertake learning walks to observe adviser and peer mentor practice and feed results back to the Area Manager Prisons
• Manage the day-to-day deployment of staff to ensure all locations are covered as required

In return for your skills and experience, you’ll receive the following benefits:

• An annual salary of £30,051 – £32,531 pro rata (depending on experience)
• 28-31 days holiday, plus bank holidays pro rata
• Defined contribution pension scheme (matched by CXK up to 10% depending on length of service)
• Death in service life assurance policy (3 x annual salary)
• Flexible working
• Generous sick leave benefits
• Enhanced maternity and paternity leave
• Comprehensive training and development programmes
• Mental health first aiders
• Cycle to work scheme
• Interest free season ticket loans
• Interest free parking permit loans
• Health Assured Employee Assistance Programme

To apply for this role all you need to do is visit our website download, complete and upload the CXK application form.Please note that CVs alone will not be considered. 

**Please note that we reserve the right close this vacancy early if we receive sufficient applications for the role.  Therefore, if you are interested, please submit your application as soon as possible**

Additional Support Service Team Leader

Citizens Advice is the largest advice provider in the UK. By joining us you become part of highly respected advice network dedicated to working to improving the lives of people in our community.

Citizens Advice Bracknell & District and Citizens Advice Maidenhead & Windsor have recently merged to become Citizens Advice East Berkshire.

Together, we have a long and successful local history; with over 140 years’ experience between us and provide a service for around 7,000 local residents and resolve over 35,000 issues every year.

Citizens Advice East Berkshire is seeking to appoint a highly motivated and experienced Additional Support Service Manager, to start as soon as possible.

We are looking to recruit someone who has previously worked to at least Advice Session Supervisor or equivalent with Citizens Advice to lead a team of staff and volunteers in providing a high-quality advice and information service across East Berkshire, from our two main offices, various outreach locations, and through telephone and digital access channels.

You will support the Advice Services Manager, aiding the provision of service delivery related objectives and outcomes from the organisation’s Business Plan; supporting staff and volunteers by undertaking one-to one’s, training, and development; and ensuring our services are managed, monitored, evaluated, and developed effectively and efficiently.

You must have a minimum of two years’ experience as an Advice Session Supervisor and have demonstrable experience in the provision of staff and volunteer support, development, and motivation.

The postholder will work closely with professional and voluntary sector partners, as well as a committed and experienced team. You will be confident in working with stakeholders at all levels and have the ability to grow and develop great partnerships while acting as an ambassador for Citizens Advice East Berkshire.

The projects and services you will oversee are mainly focussed on supporting the more vulnerable of our clients, some experiencing severe physical and mental illness, and you will therefore require a good understanding of how to balance the complex needs of the client with the provision of service and supporting the staff and volunteer teams. Ideally you will have knowledge of the health & welfare systems.

You must be eligible to work in the UK and a DBS check is required for this role.

This role is a permanent contract.

Applications will be reviewed as they are received and recruitment closed upon hiring a suitable candidate, so we’d love to hear from you as soon as possible!

Title: Administration Supervisor
Salary: £26,044 per annum Plus London Allowance £3,500
Contract: Full Time Days
Contract Type: Permanent
Based: Hampstead Hospice, London
Closing date: 7th July 2022
Interview date TBC

If you want to work for a national charity that really makes a difference every day, we want to hear from you.
An exciting opportunity has arisen for the role of Administration Team Leader at the Marie Curie Hampstead Hospice, London. The Hospice provides many services to support patients and their families living with a terminal illness. You will have direct line management of a team of Administrators, Receptionists and volunteers; motivating and empowering the team to provide effective, timely and wide-ranging administrative services for the Hospice.
What we are looking for:

- Experience in supervising and working in a team preferably in the Healthcare Sector

- To lead and manage all hospice administrative staff and volunteers.

- To ensure the provision of efficient administrative support to all medical and clinical staff

- To ensure the accuracy and effectiveness of hospice-wide information and administrative systems.

- To assist the Head of Operations with London Place invoicing as required

We're looking for someone with excellent people skills to lead and support the administrative team in Hampstead Hospice.
The successful candidate will need to demonstrate excellent communication skills, be confident in dealing with people at all levels whilst demonstrating professionalism and diplomacy. You will also need to have an exceptional eye for detail, producing work which is high quality and accurate. Delivery of a variety of duties including the review, documentation and maintenance of processes and procedures.
This requires a high level of diplomacy and communication skills and the ability to work accurately and under pressure. You will directly support the Head of Operations and Service Manager in their daily activities.
Your ability to prioritise your work, juggling a variety of changing demands, will be key.
What's in it for you:

- Continued access to NHS Pension Scheme (subject to eligibility)

- Marie Curie Group Personal Pension Scheme

- Season ticket loan

- Loan schemes for bikes; computers and satellite navigation systems

- Continuous development

- Flexible Working

- London Allowance £3,500

The ideal candidate will have experience as a manager preferably within the Healthcare sector. You will be enthusiastic and proactive with the ability to actively listen, delegate, prioritize, communicate clearly, be a strong leader and work well within a team. The Hospice maintains high professional standards which are reflected in our daily practice and provides strong professional leadership and support.

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

Every day of your life matters - from the first to the last. When you work for Marie Curie, you understand that better than ever. We're a passionate, committed and diverse team of more than 4,400 staff and 12,000 volunteers, here for people living with any terminal illness, and their families. We offer expert care, guidance and support, to help them get the most from the time they have left.

Everyone knows our daffodil, but it's our warmth, creativity and care that touch lives. Here, we take the time to really get to know the people we care for and those who love them. And we do whatever it takes to give them the final days and hours they deserve.

Shortlisting and Interviews will happen on a rolling basis so early application is encouraged. We reserve the right to close this vacancy early. Agencies need not apply.

Job Title: Advice and Information Team Leader, Northern Ireland

Region: Northern Ireland – Home Based

Directorate: Operations

Contract: Permanent, Full Time, 35 hours per week

Salary: £30,600 to £31,600 per annum

The Role

At the Royal British Legion, we believe in building on potential. As an Advice & Information Team Leader your ability to ensure that each office in your region delivers high quality person centred advice and support to beneficiaries, members and the public could have a real impact on people’s lives.

At its heart, RBL is a people organisation. People who want to do the very best for others, while at the same time making the most of the opportunities and experiences we offer them.

We are the country’s largest Armed Forces charity, with 210,000 members, 50,000 volunteers and a network of partners and charities; helping us give support wherever and whenever it’s needed.

As an Advice & Information Team Leader you will be responsible for holding regular complex case discussions with your team members to ensure that complex and vulnerable clients are well supported.

If successful, the main duties of your role will be to:

• Manage the services and support provided by team members and volunteers, ensuring this meets appropriate quality standards and delivers personalised, outcome focussed, flexible support in accordance with Legion policies and best practice.
• Ensure individual cases are allocated and supported in an integrated way that best meets the beneficiaries’ needs and where appropriate referrals made to specialist Legion advisors, Legion services (e.g. break centres, care homes etc.) or other statutory or non-statutory providers as necessary.
• Co-ordinate the allocation of resources and planning of support activities within the welfare team, planning regular or peripatetic beneficiary support sessions in secondary locations drawing on inputs from other charities and providers as appropriate.
• Oversee caseloads and monitoring volume, ensuring that trends are identified and fed back to inform area and national resource planning and, collecting appropriate casework data, to inform local lobbying/service improvement campaigning. Ensure effective case management is undertaken and standards are maintained through regular audit of casework.
• Ensure team members maintain a knowledge and understanding of services and support available from the Legion, statutory and other local providers. Identify and explore opportunities for joint-working or collaboration with the aim of extending and improving the support available to beneficiaries and ensuring this is provided in a co-ordinated way. Providing, where appropriate, information on local services to the knowledge management team to inform the knowledge database.

This role is home based but we have adopted a hybrid working model, where you will still travel regularly to meet with staff.  A full driving license and access to a vehicle is therefore essential and you will be required to live within the region.

This role is subject to an Enhanced DBS check.

the Royal British Legion – Careers in Advice and Welfare

Across the country, in every city and on every street, the RBL is there to support our Armed Forces community.

Every day, everyone in our Advice and Welfare teams dedicate themselves to bettering the lives of those in this community.

Be it a conversation about financial support, physical and mental wellbeing, employment, housing, independent living or social support – working in these teams means the time you’d spend with those who need our help, and the advice you’d offer, could have a profound effect on their lives.

It's this mission, this scale, this challenge and the values we all live by, that makes the RBL such a fulfilling place to thrive.

We also want those who need our support to be able to get it when they need it, and from those best placed to give it. Which is why we’ve invested in multi-channel support services.

So, if you want to give your days meaning. To put your passion into a role with real impact. To support people and be supported yourself. In an inclusive team that faces every challenge together. Whatever your interests and ambitions, we think you’ll find a role here that works for you, with career opportunities right across the UK.

Diversity Statement

We believe that the compassion, understanding, and service we show each and every individual should be reflected in the way we all support, respect, and include every individual who works with us. We want everyone involved in our work or receiving our services, to feel proud to contribute to or be part of a diverse and inclusive organisation.

We recognise that we still have a long way to go to ensure that we make the RBL a truly great and inclusive organisation to work for and be part of so we have set out our commitments to provide a clear path to deliver this ambition. We will keep listening, learning, and sharing our progress and impact

How to Apply

Please click 'Apply online’

Closing date for this role is: Thursday 14th July 2022

We reserve the right to close this vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to complete and submit your application form as soon as possible.

We reserve the right to close this vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to complete and submit your application form as soon as possible.

Phoenix Futures is looking to recruit a passionate and solution focussed Team Manager for our busy community drug and alcohol service in Hounslow. As a Team Manager, you will have line management responsibilities and will be responsible for the day to day operational management of your team. You will manage a multi-disciplinary team responsible for the delivery of a comprehensive community-based treatment service, involving the delivery of effective interventions though meaningful structured key working and group work.

You will be confident in building and maintaining relationships with internal and external partnership agencies, promoting the service and its outcomes to commissioners and stakeholders. You will be highly motivated and innovative with team and service development, ensuring high ethical and professional standards of care and practice are met. As an individual, we are looking for someone who is self-motivated, and can work on their own initiative, but also as part of a team and possess good communication and organisational skills. The ideal candidate will be dynamic and forward thinking, have experience of leadership, safeguarding and working with people presenting with substance, alcohol and associated issues, and have a keen understanding of recovery.

Phoenix Futures has more than 50 years’ experience of developing and delivering pioneering substance misuse services and is a 5* star Recognised for Excellence organisation, an Investors in People Gold organisation and a Sunday Times Top 100 Best Employer. We believe in being the best and that is why we constantly strive to learn and innovate, to challenge ourselves, to adapt and to work together with others who can bring valuable expertise. Join us and we will support you to contribute to the creative development of our treatment and recovery approach to meet the needs of our service users, our commissioners and stakeholders. You’ll also have access a range of learning and development opportunities to support your personal and professional development.

What we offer

• Training opportunities and career development
• Opportunity to access potential yearly salary increments subject to appraisal
• Employee Benefits and Reward Scheme
• Benefits including season ticket loan, pension scheme and life assurance
• 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays
• Access to a 24/7 Employee Assistance programme including telephone and online access
• Opportunity to access potential yearly salary increments subject to appraisal, meaning potential salary increase up to £32,137

ABOUT THE ROLE

As a project coordinator, you will coordinate a large project for the protection of Venezuelan refugees, with a specific focus on women, girls and LGBTQI+ people. You will support in the development and implementation research and campaigning strategies in Colombia, Peru, Ecuador, Chile, and at the regional level. You will work in a multicultural environment, engaging with Amnesty International staff and members all over the world, as well as representing Amnesty International to international, regional and national human rights organizations and movements.

This is an exciting role where you'll have an opportunity to make a difference by supporting innovative research and campaign tactics and techniques and identifying and fostering opportunities for partnership and collaboration with other social and human rights movements and communities.

JOB PURPOSE

Coordinate and oversee the operational planning, implementation, monitoring, evaluation and reporting of the second and last year of the project 'No Place for Abuse: Welcome Venezuela,' a two-year project implemented in partnership with UNHCR and funded by the Swedish Postcode Lottery. The overall objective of the project is that Venezuelan refugee and migrant women and girls, and LGBTQI+ people, are better protected from sexual and gender-based violence and discrimination in Colombia, Peru, Ecuador and Chile. In close collaboration with Amnesty International Peru, Amnesty International Venezuela and UNHCR country and regional teams, the post holder's main responsibility will be to coordinate, organize, oversee and guarantee the implementation and execution of all project activities at the national (Colombia, Peru, Ecuador and Chile) and regional levels, and taking the lead in planning, monitoring and reporting on consolidated information from all countries involved. A key responsibility will be ensuring compliance with the requirements set out in the Grant Agreement with the donor.

ABOUT YOU

You will have a passion for human rights work in the Americas, especially for the rights of refugees, and well-honed project management skills. You will be familiar with civil society actors working to protect refugees, especially women, girls and LGTBQI+ individuals, in the region. Thanks to similar experience in a similar professional environment, you'll have no problem prioritising and coordinating multiple priorities with minimal supervision and working remotely.

You'll show agility and resilience when dealing with change. You will have the financial awareness to produce accurate budget reports and coordinate with different teams and stakeholders. You will be comfortable communicating with staff of all levels from different departments in our offices in Latin America and around the world.

MAIN RESPONSIBILITIES

• Strategic Project Management
• Monitoring, Evaluation and Learning
• Finance, Administration and Reporting
• Relationships and Engagement

SKILLS AND EXPERIENCE

• Experience working in/leading on project management and project implementation in the human rights/international development/humanitarian sectors
• Experience managing institutional grants and complex budgets
• Experience in planning, monitoring, evaluation and accountability
• Fluent written and spoken Spanish and English is essential.
• Understanding of equal opportunities, cultural diversity, inclusion and gender issues as well as a commitment to apply relevant policies.
• Experience addressing the human rights situation of people on the move, with a particular focus on the protection of women and LGBTI refugees, desirable.

More information can be found in the Job Description.

ABOUT US

Amnesty International is a global movement of more than 10 million people who campaign for a world where human rights are enjoyed by all. We reach almost every country in the world.

Our aim is simple: an end to human rights abuses. Independent, international and influential, we campaign for justice, fairness, freedom and truth wherever they're denied. And whether we're applying pressure through powerful research or direct lobbying, mass demonstrations or online campaigning, we're all inspired by hope for a better world. One where human rights are respected and protected by everyone, everywhere.

At Amnesty International, we are passionate about what we do and we are proud of our achievements as a movement. To compensate our employees for the critical work they do, we reward them through a combination of an attractive and sector competitive salary and benefits package, high levels of engagement and involvement, and a commitment to employee development.

This role is based in Mexico City, Mexico. Bogotá, Colombia or Lima, Perú could be considered.

WHAT WE HOPE YOU WILL DO NEXT

If you are talented, passionate about human rights and want to use your skills, knowledge and experience to change the world then we would encourage you to click 'Apply for this Role' below.

Freedom, Justice, Equality. Let's get to work.

N.B. We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.

This role may require the successful candidate to work with children or vulnerable adults. At offer stage, we may need to process a Disclosure and Barring Service (DBS) check as part of Amnesty's commitment to safer recruitment decisions.

Barnardo's are excited to be recruiting to this new Team Manager post within Nottingham Legacy due to an expansion of services looking at improving the pathway for care experienced young people as they move through and leave the care system within Nottingham City

Services the team manager will be involved in providing management oversight for are:

• Supported Lodgings Service - which involves the safe recruitment, assessment, training and support of supported lodgings hosts, who offer accommodation and support to a care experienced young person or unaccompanied asylum seeking young person in their own home.
• Befriending service - which involves the safe recruitment and training of volunteers who will be matched with a care experienced young person. 
• Additional opportunities which are In the early stages of discussion and development, involving the recruitment of ‘experts' to be embedded within the Leaving Care team within Nottingham City Council.  Work is progressing to recruit two Mental Health practitioners; and we are exploring the recruitment of a tutor and accommodation worker.

The post is part time at 18.5 hours per week.  Days/hours of work will be discussed with the successful candidate.  The post will be based at our service in Heanor, though there may be some home working.  The role will also include travel, primarily within Nottingham City and the surrounding areas but also further afield for locality and region based meetings.