Team managers jobs
Are you an experienced leader in Housing with a strong commitment to supporting Tenancy Sustainment?
We have an exciting opportunity to join Sovereign Network Group (SNG) as Head of Tenancy Sustainment. You'll take the lead in developing SNG's vision to have a positive and lasting impact on customers lives, offering them clear support and engagement services as they are needed, through the duration of their tenancy.
With offices across our geography including Basingstoke, Bristol, Christchurch, Exeter, Newbury, Wembley and Hertford, we can be flexible on your base location. You'll combine office and home working to ensure a positive work/life balance, with some travel being required across our geography.
SNG provide over 84,000 homes and invest in communities across the South, West and East of England, including London, as well as aiming to create thousands of new affordable homes every year. Our purpose is to provide good, affordable homes that are the foundation for a better life - and our vision is thriving communities, over generations.
The Role
Reporting into our Customer and Neighbourhood Director, you'll be responsible for the development of strategies, policies and procedures relating to all tenancy sustainment activities. Being a specialist in this field, you'll also scan the horizon to identify potential significant changes in external policy and financial landscape, introducing best practice from other organisations and sectors.
You'll be the main point of contact internally for all matters relating to tenancy sustainment, working collaboratively across the business to ensure that consistent best practices are embedded within Locality teams and the wider business. Externally, you'll represent SNG and our commitment and vision in tenancy sustainment – influencing and working alongside key external stakeholders and delivery partners, building relationships aligned to our corporate and customer strategies.
Key responsibilities include:
- Working with internal and external stakeholders to provide and source expert advice, and manage the development of services, to ensure SNG meets its commitments, monitors its performance and evidences its delivery relating to regulatory obligations, changing regulations, guidance and best practice
- Developing and leading a stakeholder management plan across local, regional and national government bodies responsible for the delivery to specialist areas
- Piloting partnerships with other services to enhance the provision of support to SNG's customers and developing funding solutions to provide support to core budgets
- Managing large complex annual budgets, ensuring appropriate monitoring of expenditure and compliance with procedures and levels of approval
- Ensuring that the appropriate training and development programs for Locality teams are in place across a range of areas, including domestic abuse, safeguarding and ASB
- Leading on all strategic and operational elements of service development across localities; proactively involving customers through engagement and scrutiny, to help shape and facilitate the co-creation of the service as required
- Articulating a clear vision, providing direction, and promoting a culture of accountability, high performance, and continuous improvement
What we need from you
Ideally you should have previous experience in a similar senior role, with strong experience and knowledge of the latest requirements for housing providers across tenancy sustainment. You'll also need:
- Excellent demonstrable knowledge of programme development and performance improvement in a customer focussed environment
- Ability to plan, track and forecast income and expenditure against relevant budgets, to deliver a value for money service whilst taking actions to mitigate any risks
- Evidence of delivering on innovative concepts, utilising future changes in policy to support flexibility in a responsive organisation
- Experience of promoting an organisation at a regional and national level to raise the profile of the business
- Ability to inspire, support and develop others to optimise their performance
- Track record of meeting deadlines and working effectively with others in a complex and dynamic environment
- To have strong people skills and be an effective communicator, able to influence and challenge
- Proficiency in Microsoft office suite with intermediate or advanced excel skills
- Membership of a professional body – CIH
Your Benefits
We have some great benefits at SNG, including:
- 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
- Chance to buy or sell holiday as part of our flexible benefits package
- 3 additional Wellbeing days and 2 paid volunteering days
- Generous matched pension scheme up to 12% and Life cover at 4x salary
- Options for private medical insurance, dental insurance and critical illness cover
- Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP service
At Sovereign Network Group, we are passionate about inclusion for all and creating a workplace where everyone can thrive. We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. Take a look at our careers site to learn more about us and our values.
If you would like the opportunity to make a real impact within our changing and growing organisation, we would love to hear from you!
The client requests no contact from agencies or media sales.
At an exciting time in JGDR's fundraising, we are looking for volunteering & community fundraising officers to support our communities in North Lincolnshire and East Yorkshire. It is a great opportunity to join a passionate team.
Hours: 35 hours per week (with occasional weekend and evening working as and when the role requires)
Location: This is a hybrid role, with regular travel required across the North Lincolnshire and East Yorkshire regions, including visits to our charity shops and centres. Weekend and evening work will be expected, as and when the role requires. Post holders will be expected to be working flexibly across their community 4 days out of 5 – with at least one day per week from our North Lincolnshire Centre – and attend regular team meetings in an agreed location.
Due to the scope and nature of the role, you will need to live within, or in close proximity to, North Lincolnshire. You will be required to have a valid driving license and access to a car to enable you to travel freely across the area without reliance on public transport.
When applying please send a CV and covering letter including why you are interested in the role, the skills and experience you can bring, how these relate to the position and any other information you would like us to know.
About us
All dogs deserve a good life and a safe, loving home. We exist to provide a safe place for dogs without a home, and to find new loving places for them to live.
We currently have three operating centres in North and South Lincolnshire and Nottinghamshire, and also provide support and community specific initiatives across East Yorkshire.
Fundraising at Jerry Green Dog Rescue (JGDR)
We are at an exciting moment in our fundraising history at Jerry Green Dog Rescue (JGDR). Our CEO, Christina Marriott, is a champion for the importance of fundraising and volunteering in securing the future of JGDR, and it is a great opportunity to join a passionate team ready to tackle the next stage of JGDR’s history.
Job summary
We are looking for a proactive, confident and supporter-focused fundraiser to build and manage relations with JGDR’s local community across North Lincolnshire and East Yorkshire. Working with the Volunteering and Community Fundraising Manager, you will deliver a strategy to grow income and volunteer numbers from the local community. This is a varied role which will cover:
· Stewarding and recruiting supporters undertaking their own fundraising activities, including those taking part in challenge events
· Organising & attending local events to raise awareness and income
· Proactively approaching and working with local &national businesses
· Recruiting and overseeing a network of volunteers who can support income generation in your local area. This role would suit a target-driven, approachable and resourceful fundraiser with ambition and drive – there is plenty of opportunity to make this role your own and drive forward growth in these crucial income streams.
Your role
You will sit in the Volunteering and Community Fundraising team, and report to the Volunteering and Community Fundraising Manager. You will manage your own time to effectively balance both developing and stewarding relationships with individual and corporate supporters in the local area and working through a network of volunteers to deliver fundraising and retail objectives.
You will develop and grow strong relationships with supporters, collaborating with colleagues across the wider organisation to ensure you are offering the best supporter experience you can. You will attend local events with, and through, volunteers, work with colleagues in our retail and operation sites, and spot other opportunities to promote JGDR in your community and drive support for our work.
You will deliver excellent stewardship to supporters and volunteers and develop relationships with key local contacts who can help to further JGDR’s mission. You will champion supporter care and ensure that all relevant supporter information is stored on JGDR’s CRM, Donorflex.
Key responsibilities
Community fundraising
· Identify, engage, and steward DIY and community fundraisers, developing strategies to promote fundraising activities in these groups and grow income from your local area
· Proactively pursue local business partnership opportunities, developing a pipeline of potential corporate support and making applications to secure support
· Provide high quality stewardship of supporters, groups and businesses within the community, responding to enquiries in a timely way and ensuring relationships are developed and maintained at a high standard
· Represent JGDR as the first point of contact within the community, promoting our mission, vision, and values alongside fundraising and volunteer opportunities
· Ensure that Donorflex is up-to-date and develop regular reporting mechanisms to inform the Volunteering and Community Fundraising Manager of outputs and results, and support understanding of the local audiences, including individual supporters, local businesses, and volunteers, and their historical engagement with the charity
Volunteering
· Work with the Volunteering and Community Fundraising Manager and Volunteering Administration Assistant to recruit, induct and train volunteers to support fundraising and other relevant initiatives in the local community
· Via volunteer support, oversee the distribution of collection boxes in your local area, monitoring and reporting on income generated
· Coordinate and attend – supported by a network of volunteers – key local events, e.g. county shows, to raise awareness of JGDR in the local community and drive support for the charity amongst target audience groups.
· Ensure JGDR retail shops, and their volunteers, in your area have relevant and timely information on current fundraising campaigns and other initiatives to share with customers
· Ensure that the Volunteering database, Volunteero, is up to date
Other duties
· Contribute content for social media, fundraising newsletters, publications and local media to support marketing objectives and increase our engagement with adopters, supporters and donors online
· Keep up to date with sector trends and developments in community and regional fundraising, and volunteering
· Ensure all fundraising activities and events operate within best practice and regulatory guidelines and comply with health and safety requirements.
· Act as a champion for fundraising compliance across the organisation, including ensuring adherence to the Fundraising Regulator’s Code of Fundraising Practice, the General Data Protection Act and PECR, and other relevant legislative requirements.
· Manage any complaints from supporters efficiently and sensitively
· Act as a collaborative role model to the wider team, and build strong working relationships with colleagues across the wider charity to be an internal ambassador for Fundraising and Marketing
This is not an exhaustive list of duties but outlines the key roles and responsibilities for this post. The post holder’s specific objectives will be set upon commencing their role.
You are:
· A target-driven and tenacious professional with experience in community and regional fundraising
· Knowledgeable about your local community, with a positive approach to your work and supporting your colleagues to achieve shared objectives
· Skilled at building relationships with people, and motivated by spending time getting to know supporters and volunteers in the local area
· Entrepreneurial, with a drive to seek out new opportunities to drive income generation and pursue them with a continual eye on hitting KPIs and targets
· Organised, with a keen eye for detail and a confidence in managing competing priorities effectively
· Financially proficient, and comfortable planning, monitoring and being accountable for fundraising budgets to agreed deadlines
· Familiar with sector trends and best practice methods of acquiring, retaining and stewarding supporters
· A credible and clear communicator
· Experienced in using CRM databases to input, monitor, and report on supporter data and to gather insights
· Diligent, organised and respectful of others’ contributions, and keen to work in an environment that encourages constructive feedback and collaboration
· Committed to dog welfare, and representing the values of JGDR both internally and externally
· Prepared and able to travel extensively in your region, including to other JGDR Centres and retail sites. A valid UK driving license and access to a vehicle will be necessary.
· Prepared and able to attend relevant supporter events in the evening and at weekends within the community; a time off in lieu policy for this is in place.
Diversity and Accessibility
Jerry Green Dog Rescue is committed to an inclusive and accessible recruitment process and encouraging equality and diversity among our workforces. We acknowledge that some candidates may require additional support to overcome barriers experienced during the application process.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about delivering high quality, respectful, and person centred care and support to individuals in Newbury, Berkshire? Creative Support are looking for an enthusiastic, motivated and experienced individual to join us as a Senior Support Worker and lead a passionate and friendly team of staff to support individuals living in their own homes.
Our service in Newbury, Berkshire provides excellent care and support to individuals with learning disabilities. As Senior Support Worker, you will work alongside the Team Leader to assist with the coordination and delivery of high-quality outcome-focused, person centred support to tenants. You will be positive about supporting people to increase their independence and ensure that they are at the centre of all decisions made about their lives.
Your role will include:
· Developing and leading the team to enable the tenants to have a high quality of life, and to be important and valued members of the local community
· Be responsible for ensuring personal, practical, emotional and social support is delivered at all times
· Assisting our Team Leaders and Registered manager in ensuring all residents receive the highest quality and care and support
At least two years’ experience in providing care and support to people with a range of complex support needs is essential for this role. As Senior Support Worker, compassion, motivation, diligence and an ability to empathise with individuals is also essential.
You must be warm, well organised, and conscientious and demonstrate good verbal and written communication skills. You will be required to work on a rota, undertaking early, late and weekend duties as required.
Vacancy Reference Number: 87347
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK
Creative Support is a not for profit provider of person centered care and support





Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you passionate about sport and physical activity and want to use this to share the good news of Jesus to children & young people across South England?
About the role
Scripture Union England & Wales (SU) one of the UK’s longest-established children and youth ministry organisations is working in partnership with Activate, an exciting local sport and wellbeing project, to offer this unique role to reach many more young people in the Bushy Park area and across the South of England through physical activity.
We’re looking for a creative and entrepreneurial individual with a passion for using sport to help children and young people across the South of England to explore and respond to the good news of Jesus.
This unique role combines the benefits of direct face-to-face engagement with young people in a local context, delivering mission through sport activities and programmes, while also developing and mentoring others to expand ministry across the South region. The ideal candidate will have equal passion and experience in both contexts.
Key details: Employed by Scripture Union you will spend three days per week developing sports mission across London and the South. For two days per week, you will work on the Activate sports and wellbeing project working across the Bushy Park area.
Location: Home based with travel across London and the wider south region for SU & St Peter’s Church in West Molesey for Activate.
Important things to note before you apply.
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This role will focus on Bushy Park, London and the South of England and will require extensive regular travel across the region.
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We are committed to building a culturally diverse workforce. As part of this commitment, we welcome applications from people, regardless of their background.
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We take Safeguarding seriously. This role will require a Disclosure from the Disclosure & Barring Service and has an occupational requirement to be filled by a committed Christian, active in church life. Equality Act 2010, Part 1, Schedule 9 applies.
A flexible role shaped around you
The role is full-time, offering the best of both worlds by working with two partner organisations that collaborate synergistically. This position suits a candidate who enjoys face-to-face interactions with young people locally and strategic work regionally, training others for delivery. You’ll work closely with the Activate team and maintain weekly connections with the SU Sports Mission team as well as contributing to the wider work of the SU South region team.
Who we’re looking for team
You are someone who loves variety in your work and thrives on the fact that no two days are the same. You value a blend of face-to-face interaction with children and young people through sports coaching and leading, while also adopting a facilitating approach; equipping, training, and motivating others. You enjoy being rooted in a local context but are also happy travelling and working in a range of settings.
You’re a connector who relishes being in the community, with experience in leading teams whilst working with diverse groups of people. Your creative mindset, combined with excellent organisational skills, enables you to spot and create opportunities for impact. You love Jesus and are filled with energy and passion for sharing the gospel. You excel with people and thrive when given a blank canvas to drive projects from conception to completion. You are a confident communicator with experience in training, coaching, and empowering others. You have a passion for sport and experience in using this as a tool for sharing the gospel with children and young people. You’ve got a Level 2 coaching qualification or you’re willing to work towards one.
If this describes you and you would like to join a like-minded organisation that offers the flexibility of an exciting, varied role, provides a competitive salary, a generous pension scheme, and other valuable benefits, then read on.
Invest in our mission, as we invest in you: Our Benefits:
This joined-up role with Activate and Scripture Union means being part of a vibrant team dedicated to making a real, positive difference in the lives of children and young people. We’re proud to be employers that truly value and support our staff. This role offers the flexibility you need for a healthy work-life balance, alongside a competitive salary. Your benefits package includes 23 days annual leave plus bank holidays, plus an additional 5 days for volunteering at Scripture Union events and two days for spiritual refreshment.
We offer a comprehensive group pension scheme with an employer contribution of up to 12%, as well as life insurance (death-in-service coverage). We offer generous maternity, paternity, and adoption leave benefits. You will also have access to SU’s bible notes, and the opportunity to join daily staff prayers.
About Scripture Union
You might have heard of us before if you're one of the 1.5 million+ who have attended one of our Christian holidays or missions over the years, or maybe you're one of the 40,000+ subscribers to have used our brilliant devotionals or been stirred by our exceptional bible resources. We've been at this for a fair few years... over 150 to be precise. Over this time, we’ve remained passionate about helping children and young people develop a vibrant faith in Jesus. As our name describes, the radical power of God's word has always been central to our approach.
We still do all the great stuff with resources and holidays, but in the last few years, we have sharpened our vision with a renewed focus to help the 95% of young people (primary and secondary school age) across the UK who have never stepped foot inside a church, to hear and respond to the good news of Jesus. We do this through equipping and resourcing the local church, training up volunteers from local churches (we call them ‘Faith Guides’) and collaborating with local and national partners across the UK to connect with children and young people and support them on a journey of exploring faith in a way that is relevant and meaningful.
In the last few years we’ve developed a brand new approach to how we do this, it’s deceptively simple and incredibly effective, we call it Revealing Jesus, and its making a massive difference, in the last couple of years we’ve trained up nearly 600 faith guides across 400+ churches all over the UK, collectively we’re seeing over 50,000 young people across the UK on a journey of exploring the Christian faith and responding to an invitation to become followers of Jesus. We have 24 staff organised into four regional mission teams, and alongside our local and national partners, we’re playing our part in a network of organisations that seeks to reach children and young people in every context, across every town and city across the whole of the UK. The journey ahead is significant, and we invite you to be a part of it!
Since 2015, SU has had a dedicated Mission Through Sport team which contributes directly towards this outreach to the 95. We have recently developed some innovative new resources, aligned with the RJ framework, which the post holder will be involved in both delivering and equipping others to utilise. These include our flagship programme called Holy Ground which empowers churches to adopt a local sports space in their community to connect with the 95 in their context. Half Time is our brand new Explore-Respond resource which uses sports-themed videos and fun games to help the 95 to explore the life of Jesus by journeying through Mark’s Gospel.
About Activate
Activate is a sport and physical activity-based programme, formed in 2018, seeking to build community through wellbeing that invigorates faith. Activate seeks to release God’s people to join in his mission through sport and physical activity in the areas surrounding Bushy Park. This includes gathering, encouraging and empowering local Christians involved in sports ministry, including expressions of chaplaincy and missional communities centred around sports clubs, centres, educational settings and gyms. A number of local churches across denominations and Dioceses have been supporters of the project.
In the past Activate has supported sports projects in local schools, an activity-based church service, wellbeing cafe sessions, exercise sessions for the elderly and youth activities. The successful candidate will be involved in re-launching Activate’s mission after a break due to staff changes.
About your team
With this role, you will have the benefit of being part of a national-focused sports team at SU, as well as the south team with a regional focus and the local context with Activate. You’ll work out of the office of St Peter’s Church, West Molesey, benefiting from the support of a local parish-based team including clergy and youth workers. You’ll contribute your expertise in a variety of settings, ranging from urban and suburban to coastal and rural areas across the south. You’ll have a brilliant time getting acquainted with this rich tapestry of local and national partners. Across the south region, we currently work with 130 churches and have 150 faith guides. We’d like to see these numbers grow significantly over the next few years and believe that a vibrant sports ministry can contribute meaningfully to this.
Interview date: 11th September 2025
Interview location: St Peter’s Church, West Molesey
* (CONTRACT) Funding is in place for year one and partly secured for year two. We are confident that through the development of innovate partnerships via the Activate role, including within the church of England, the funds can be generated to not only fulfil the two initial years but also beyond that to ensure longevity in this vital mission. We invite interested applicants to contact Mark Oliver, Sports Mission Team Leader at Scripture Union, for an informal conversation.
ScriptureUnion is a Christian charity that exists to see a new generation of children and young people with their own vibrant, personal faith in Jesus




The client requests no contact from agencies or media sales.
This is an opportunity to join Refuge as a Health IGVA supporting women and children who are impacted by different strands of Violence Against Women and Girls (VAWG). You will work closely with victims of VAWG from the point of crisis, to provide high quality independent advocacy and support to survivors of VAWG at the highest risk and their children.
The Health IGVA will train and provide ongoing support to GP practices and other health professionals and providers to enable primary and secondary care staff to be able to effectively talk to their patients about gender based abuse and different strands of Violence Against Women and Girls (VAWG): including Domestic abuse and violence (physical, sexual, emotional, psychological, economic or tech abuse), Sexual Violence (Rape and sexual assault), Stalking and harassment , Sexual exploitation (including women working in sex industry and Child Sexual Exploitation), Female genital mutilation (FGM)/cutting , Forced marriage, So-called ‘honour’-based abuse, provide early identification and offer appropriate care pathways for survivors of all genders, aged 16 years and over and their children, living, working or/and studying in Lambeth.
The post holder will work in partnership with the local Integrated Care Board (ICB) and the Gaia Service Manager to proactively develop and maintain links with health providers in the local area and build links with health professionals and support agencies.
The job involves working within a multi-agency framework consisting of the Multiagency Risk Assessment Conference (MARAC) and local partnership protocols and procedures that prioritise the safety of survivors. The post holder will empower survivors by providing them with emotional, practical and personal welfare support.
The job involves informing survivors of the full range of civil, criminal, and practical options that might increase their safety.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am 4 September 2025
Interview Date: 18 and 19 September 2025
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Head of Fundraising and Development
Connect: North Korea is a fast-growing charity supporting North Korean escapees to build new lives after experiences of systemic discrimination, poverty, and trauma.
Our organisational income has grown consistently year on year since we registered in 2018. We now have a series of multi-year grants in place ensuring that 42% of our income for 2026 is already secured. But we are ambitious. We want to do more for our community, so we are looking for a new, dynamic Head of Fundraising and Development to lead and deliver income generation as we scale our work in the UK and globally.
This is a rare opportunity to lead a fundraising strategy and plan across all major income streams—trusts and foundations, individual giving, corporate partnerships, and major donors. This role is an exciting mixture of leadership complemented by day-to-day delivery. You’ll work closely with the CEO and across programme teams to map out our annual fundraising plan, craft compelling cases for support, develop funder relationships, and increase our funding base by 20% in 2026.
Position: Head of Fundraising and Development
Responsible to: Chief Executive Officer
Based at: Our offices in New Malden KT3 with some remote/home working. We will be as flexible as possible to accommodate the right candidate.
Contract: Permanent. Full-time (35 hours per week). Flexible hours/days possible whilst respecting core hours of 10am-4pm
Salary: £45,000 - £50,000 + 5% eligible pension and gym membership
Benefits: 28 days holidays exclusive of public holidays. We also offer 2 additional days on top of this – 1 recharge day where the whole charity closes and 1 day in the week of a staff member’s birthday.
Role objective
Lead our efforts to grow and diversify CNK’s income across individual giving, trusts and foundations, corporate partnerships, and community fundraising. Diversity our income base by increasing our unrestricted income, ensure organisational sustainability by securing multi-year grants and growing individual and corporate donations and grow our annual income by identifying and building relationships with new donor
About you:
Are you passionate about helping others, interested in working with the North Korean community and excited about using your expertise in fundraising to increase our impact? We are looking for a very special candidate to join our small team: a person who knows what success looks like and the steps that need to be taken to get there. A person who rolls up their sleeves and gets stuck in, but most of all, a person who can build relationships - with our team members, our community, our donors and drive through positive change for the benefit of all.
General duties and responsibilities will be:
Work closely with Chief Executive to:
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Develop our five year organisational fundraising strategy and fundraising action plan for 2026.
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Draft fundraising targets and KPIs based on current income levels and our delivery plans for 2026
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Lead and coordinate all CNK fundraising activity from Trusts and Foundations, corporate donations and individual giving including identifying new funding sources, drafting applications, delivering individual giving campaigns and communicating with supporters.
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Recruit and support a team of volunteers who help with communications, social media content and community fundraising.
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Build relationships with major donors, corporates, charitable Trusts and Foundations and other institutional funders
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Attend networking events and meetings with potential donors
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Ensure all fundraising meets the Code of Fundraising Practice, safeguarding standards, GDPR compliant and CNK’s values;
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Report quarterly on fundraising progress to Chief Executive and Board of Trustees
To apply:
Please send CVs and cover letters addressed to Michael Glendinning. Applications are rolling until we find the right candidate.
We welcome and encourage applicants from all backgrounds and do not discriminate on the basis of age, disability (physical or learning), LGBTQI+ or relationship status, pregnancy and maternity, race, religion and belief, gender or social class.
Enabling escaped North Korean people to heal, grow, and live the lives they choose.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Chief Executive Officer
Salary: £55 to 60K per annum, depending on experience
Hours: 37 hours per week
Annual Leave: 27 days plus bank holidays
Pension: 8% employer contribution via Royal London
Reports to: Chair of Trustees
Checks: Enhanced DBS and references required
Lead with Purpose. Drive Impact. Shape the Future.
Could you play a crucial role in improving the lives of LGBT+ young people in Sussex?
Allsorts is seeking a dynamic and visionary Chief Executive Officer to lead our organisation into its next chapter. As CEO, you will be at the helm of a passionate and skilled team, driving strategic growth, operational excellence, and sector influence.
This is a pivotal leadership role where you’ll work closely with the Board of Trustees and Senior Leadership Team to ensure Allsorts continues to thrive in a changing political and economic landscape. You’ll oversee the development and delivery of services, manage key stakeholder relationships, and ensure financial sustainability and compliance.
Key Responsibilities:
- Provide strategic leadership and direction across the organisation
- Collaborate with the Board and senior leaders to shape and deliver long-term goals
- Represent Allsorts externally, building partnerships and influencing policy
- Ensure operational effectiveness, financial health, and regulatory compliance
- Champion a culture of inclusion, innovation, and continuous improvement
About You:
You’re an experienced leader with a track record of delivering impact in complex environments. You bring strong strategic thinking, excellent communication skills, and a collaborative approach. While you don’t need to identify as LGBT+, you must have a deep understanding of the challenges faced by LGBT+ communities and a commitment to equity and inclusion.
Why Join Us?
This is a rare opportunity to lead a respected organisation through its 25th year and beyond. You’ll be part of a team that’s passionate about making a real difference in the lives of LGBT+ children, young people, and their families.
About Allsorts
Allsorts' mission is to listen to, connect, and support children and young people under the age of 26 who are lesbian, gay, bisexual, trans (LGBT+), or exploring their sexual orientation and/or gender identity.
By placing young people’s voices at the centre of our work and consultations, we ensure that our understanding of their ongoing and evolving needs continues to inform our service provision.
There are three main strands to our service provision, all of which approach things from slightly different angles, but are all in service of improving the lives of LGBT+ children and young people.
Youth Service
We offer youth groups, one-to-one support, activities, residentials, in-school support, and much more for children and young people.
Parents & Carers Service.
We offer groups, one-to-one support, activities, information sessions, and much more for parents & carers of LGBT+ children and young people
Training Service
We provide LGBT+ Inclusion Training for a wide range of organisations, mainly to those working with children and young people, to help build people’s knowledge of LGBT+ issues and their confidence in being LGBT+ allies.
Allsorts Youth Project listens to, supports, and connects children & young people (under 26) who are LGBT+.





Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraising Officer - Community & Corporate
Hours: Full-time, 37.5 hours per week (flexible hybrid working, compressed hours considered)
We are looking for someone who enjoys connecting with people and making things happen.
This is your chance to take the lead on growing our community and corporate fundraising, helping us reach more young people with vital mental health support.
At Be Free Campaign, we are youth-led, passionate, and not afraid to do things differently. We work across schools, universities, and community settings to challenge stigma, build understanding, and create fairer mental health support, especially for young people in racialised and marginalised communities.
What you will be doing
You will be our go-to person for:
- Community fundraising - inspiring schools, local groups, and communities to get behind our cause through events, creative campaigns and appeals.
- Corporate partnerships - building meaningful relationships with businesses, securing sponsorships, employee fundraising, and sharing our life-saving work!
Day-to-day, that might include:
- Reaching out to potential partners and supporters.
- Meeting with local businesses, schools and communities.
- Helping a school plan their first charity day.
- Preparing a proposal for a corporate partner.
- Celebrating the amazing things our supporters achieve.
About you:
You do not need to tick every box, but we want to hear from you if you:
- Have fundraising or income generation experience. (Essential)
- Enjoy meeting new people and building genuine relationships. (Essential)
- Are organised and can manage different projects at once.
- Can spot opportunities and turn ideas into action.
- Care about improving young people’s mental health.
What we offer:
£30,000–£32,000 depending on experience.
Flexible hybrid working. We trust you to work in the way that gets the job done.
A small, friendly, values-driven team that will back your ideas.
Ongoing training, mentoring, and space to grow your skills.
We are serious about diversity and lived experience
We especially welcome applications from people from racialised or marginalised communities, and those with lived experience of mental health challenges. Please get in touch if you would like to discuss the role prior to an application.
We welcome applications from people of all backgrounds, particularly those from racialised or marginalised communities, and those with lived experience of mental health challenges.
Interviews will be held on a rolling basis, so early applications are encouraged.
Our mission is to improve young people’s mental health through early intervention, education, lived experience, and culturally aware support.
The client requests no contact from agencies or media sales.
Unifrog’s mission
We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counsellors to manage the progression process effectively.
Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.
We have a clear social purpose, and we’re hugely ambitious. We already work with over half of UK secondary schools, and hundreds of international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer.
Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you!
We believe in the power of diversity. If you are from an ethnic minority background, we would like to strongly encourage you to apply. In advance of applying if you have any questions about working at Unifrog, please contact Mhairi (details on our jobs page).
What you’ll do
As Finance Executive, you’ll play a key role in keeping our day-to-day finance operations running smoothly; from processing transactions and performing reconciliations, to ensuring our partners are billed correctly and pay on time. You'll be a key point of contact for finance queries across the business, and your work will be essential to maintaining accurate records and enabling wider decision-making. You'll also play an important role in driving process improvements, and support the team by analysing data and producing insightful reports that inform decision making.
This is a varied role where you’ll get exposure to lots of different areas within the finance function of a SaaS company. It’s perfect if you’re keen to explore your interests and gain a solid grounding across multiple aspects of finance.
- Record, process and reconcile transactions for the company using platforms like Spendesk and Xero, and ensure transactions are accurately recorded and categorised.
- Manage our finance email inbox, responding to queries from schools, universities and employers.
- Manage our accounts receivable processes, keeping track of overdue invoices, chasing partners for payment and recording received payments.
- Support our sales teams with general finance related queries and keeping their partner records up to date on Salesforce (our CRM system).
- Improve, streamline and automate processes within the finance function.
- Get involved with projects such as:
- Setting up a simple way to keep track of the subscriptions we pay for, and make sure we’re getting good value from them.
- Finding solutions to increase the number of invoices paid on time.
- Creating useful reports and dashboards on Salesforce to aid decision making.
- Support the Finance Lead to:
- Prepare the payroll for our accountants (including commission calculations) and manage associated schemes (e.g. pension contributions).
- Manage our accounts payable processes, making and recording payments.
- Work on forecasting and variance analysis to support business planning.
- Check through our quarterly VAT return.
- Manage the banking for our much smaller Hong Kong and US companies.
- Support the Head of Finance (your line manager) to:
- Create the annual budget.
- Support on ad-hoc projects and data analysis requests.
Who we’re looking for
You’ve got some experience in a finance or operations role, or you can demonstrate that you’ve built the relevant skills in another setting and are ready to learn more.
- You’re organised and methodical, with strong attention to detail that helps keep things running smoothly and accurately.
- You enjoy solving problems and thinking critically about how things can be improved, streamlined or automated.
- You’re quick to learn new systems and tools, you might not have used platforms like Xero or Salesforce before, but you’re keen to get stuck in.
- You take ownership of your work, following through on tasks and making sure nothing falls through the cracks.
- You’re proactive and hands-on, excited to go beyond your core responsibilities to improve how we work and help make it a success.
- Being a proficient user of Microsoft Excel (formulas, pivot table, x-lookup) is a bonus.
- Having an educational background in Finance, Accounting or a Business related discipline is desirable, but not essential.
Working together
We’re a small but mighty team of 3 within Finance (this role included). You’ll be line managed by the Head of Finance and will be working very closely with our Finance Lead too. You’ll also have regular contact with most people across the Unifrog, especially our partner-facing teams and the People team. You’ll also be liaising with our external accountants who take lead with the financial accounting and payroll side of things.
Key benefits
Head to our jobs page for a full list of the excellent benefits we offer our team.
- Join one of ‘the best organisations to escape to’ and help transform careers and destinations in schools.
- Become part of a committed, dynamic, and growing company. We want to build our team for the long term: if you do well, we will do our best to make sure you want to stay at the company for a long time.
- Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.
- Influence the company’s direction: we love to promote great ideas, wherever they come from.
Key details
- £33,000 - £36,000 per year, depending on experience (Grade B).
- This position is advertised as Finance Executive, though internally it will be referred to as Finance Coordinator to better align with Unifrog job titles.
- Work remotely, or flexibly in our London or Edinburgh office.
- 28 days paid holiday per year (plus bank holidays).
- Working hours are 9am to 5pm, Monday to Thursday, and 9am to 4:30pm on Friday.
- Start date: as soon as possible, though we will be flexible for the right candidates.
- If you require reasonable adjustments, or want to discuss any details about the role before applying, please contact Mhairi (details on our website).
- We can only consider candidates who have the right to work in the UK.
Application process
Deadline: 10:00am (BST) on Monday 1st September 2025.
Stage 1: Application form (~1 hour)
Visit our website to upload your CV and complete the questions and tasks below. Please note that we do not review CVs at this stage of the application process so please be as specific as possible about your experience.
- i. With reference to examples of your recent experience, what would make you an excellent candidate for this role? (250 words)
- ii. Describe a time when you identified an opportunity to improve something in your team or organisation. What steps did you take, and what was the outcome? (250 words)
- iii. Our Finance team is looking to reduce the number of late payments from our partner schools. What kind of information would you want to understand the issue, and what steps might you suggest to help improve the situation? (250 words)
Stage 2: Phone interview (15 minutes)
- The next stage of the application process will be a short phone interview.
Stage 3: Video call interview and task (1 hour 20 mins)
- In-tray exercise (20 minutes)
- Standard Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions) (60 mins).
Phone interviews will be held throughout the application window. Video call interviews will be held w/c 15th September 2025.
Your answers are an opportunity to let us know more about your motivations and experience. While we understand that candidates might want to use AI to improve parts of their application, we strongly encourage you to write your answers independently.
Please note, we compare all answers to an AI generated answer. Where we suspect AI has been used to write the majority of the answer, this will be taken into consideration when scoring.
The client requests no contact from agencies or media sales.
Are you a strategic and values-driven HR professional, passionate about equipping people and teams to flourish? Do you want to use your HR expertise to help fulfil a mission of justice, restoration and transformation?
Tearfund is looking for a UK-based HR Business Partner to provide strategic and operational HR support to our international group.
As a key member of our People & Culture team, you'll partner with Executive and Regional Directors to deliver a high-quality, responsive and proactive HR service. You'll lead on strategic HR matters within your designated group and contribute to shaping and delivering Tearfund's global people strategy.
This role offers a blend of operational responsibility and strategic partnership, spanning:
- Employee relations, HR best practice, and compliance
- Workforce planning and recruitment
- Organisational development and performance management
- Staff wellbeing and pastoral care
- HR capacity building across countries and partners
- Global HR projects and policy implementation
You'll also support complex situations such as organisational change, safeguarding mattersand recruitment for your designated group. You will also travel periodically to support local teams and partners as needed.
About You:
You'll be an experienced HR professional who thrives in fast-moving, cross-cultural environments, and can confidently lead through complexity with professionalism and grace. You will also bring:
- Substantial proven experience in Human Resource Management, business partnering and organisational development
- Strong knowledge of UK employment law and best practice
- Demonstrated ability to provide sound HR advice on recruitment, performance, wellbeing and conduct
- Experience supporting change management and restructures
- Excellent communication, interpersonal and coaching skills
- Commitment to ongoing professional development (e.g. CIPD or equivalent)
If this sounds like the perfect role for you, we'd love to hear from you!
We particularly welcome applications from people with disabilities and those from Black, Asian or Minority Ethnic (BAME) backgrounds (in our UK workforce) as these groups are currently under-represented at Tearfund.
Hybrid Working: This role is eligible for hybrid working and you will be required to work from the Teddington Tearfund office and from your home by agreement with the line manager.
All applicants must be committed to Tearfund's Christian beliefs.
All applicants must be committed to Tearfund's Christian beliefs. The recruitment process will include specific checks related to safeguarding. In addition, personal identification information will be submitted against a Watchlist database to check against criminal convictions as a counter-terror measure.
The client requests no contact from agencies or media sales.
Do you have experience of compliance in a housing environment? Are you eager to support the property team to effectively maintain compliance checks?
The Retired Ministers Housing Society (RMHS) exists to assist retired and retiring ministers to meet their housing needs during retirement, aiming to provide appropriate housing suitable for long-term occupation. We maintain around 300 properties tenanted by retired ministers, arranging inspections and repairs.
In this role you will be responsible for the daily support to the property team to deliver and maintain an effective programme of compliance checks across the Society, including gas, electrical, asbestos, fire safety and legionella.
You are educated to A level standard, or equivalent experience, have excellent administration and ITC skills and are highly organised. You also possess good communication skills and can problem solve, dealing with issues in a calm and sensitive manner.
We can offer you a flexible and friendly work environment in a small team; hybrid working from Church House in London and from home is possible.
If you are interested in working for us and can meet the above requirements, please visit our website for an application form (noting that we do not accept CVs).
Closing date for applications: 12 noon, 19 September 2025
Interview dates: 24 September 2025
Wherever you are on your journey, we are here for you. We are a community that shares Gods love and joy in the hope of making the world a better place


The client requests no contact from agencies or media sales.
Seeking candidates who are passionate about empowering young people and families to achieve their goals to join our team tackling social injustice through mentoring and support.
About Us
At Unfold, we’ve been supporting young people and families for over 35 years through mentoring, peer support, and community groups. In the last five years alone, our income has grown fivefold, our staff team has expanded from 2 to 19, and we’ve supported hundreds of young people and women to overcome barriers and build brighter futures.
About the Role
We’re now looking for a Programme Coordinator to help us deliver our high-quality programmes and build on our progress. You’ll recruit and support volunteer mentors, prepare and match young people to programmes, and act as a key point of contact for referrers and families. You’ll also contribute to outreach, run Youth Support Groups for young asylum seekers, and support our Youth Advisory Council. You’ll be a strong communicator, empathetic and able to connect with young people from diverse backgrounds while understanding the challenges they face.
Key responsibilities include:
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Recruiting, training, and supporting volunteer mentors.
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Matching young people with mentors and monitoring progress.
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Coordinating Youth Support Groups for young people seeking asylum and refugees.
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Being the first point of contact for young people, families, and referrers.
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Using our CRM to track impact and ensure accurate data.
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Supporting programme evaluation, reporting, and partnership development.
About You:
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Experience working with young people, particularly those facing barriers.
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A confident communicator with empathy, listening skills, and a people-first approach.
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Strong organisational and data management skills.
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Passion for social justice and improving outcomes for children, young people, and families.
While we welcome applications from everyone, based on the profile of our service users, we are particularly keen to hear from female candidates and those from the global majority.
Why join us?
- Holidays: 25 working days (along with additional Christmas closedown days)
- Pension: We offer a generous pension provision: New staff are automatically enrolled for a pension after three months, and after six months, we will match your contribution up to a maximum of 8%.
- Salary: We are committed to paying the London Living Wage in line with the Living Wage Foundation and review salaries annually.
- Team Working: We are a small but brilliant team: we're supportive, diverse, and we help each other out. There are always opportunities to get involved in different aspects of the organisation, or lead on new initiatives.
- Wellbeing - How we feel matters: Staff have access to a comprehensive Employee Assistance Programme, and our staff Wellbeing Champions support the delivery of our Wellbeing Strategy. Additionally, we’re excited to introduce three days a year dedicated to team-building activities. These days are an opportunity to build skills, foster connections, and recharge as a team!
- Flexible Working: We're happy to consider flexible working arrangements in line with the requirements of the role.
- Hybrid Working: We work from the office or at least two days a week between Tuesday and Thursday. (Depending on your role, you may need to work from the office or other London locations on other days.)
- Eco-friendly, Modern Offices: We work in a beautiful, accessible, eco-friendly co-working space with a number of other charities, with plants, a leafy roof terrace, free hot and cold drinks, breakfast cereals and fruit. With comfortable spaces to read quietly or talk in a group, our workspace is somewhere you'll want to be. You can find out more about our on-site benefits at the Fivefields website.
Unfold supports families and young people in London, helping them get where they want to be through mentoring powered by volunteers and support groups

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Payroll and Pensions Administrator
Location: Islington, London, (Around a 10 minute walk from Highbury and Islington station) Hybrid working with 2 days a week in the office and service visits regularly across London, Brighton, Luton, Bedford, Kent, and Liverpool. Once a month, the full People and Culture team have a collaborative office day on a Monday.
Salary: £27,007.50
Shift Pattern: Full Time, 37.5 hours per week, Monday to Friday 09:00 - 17:00, with some flexibility around these hours as required.
About the role
Our People and Culture team are hiring a Payroll and Pensions Administrator to join the team to support with ensuring our staff are paid efficiently, accurately, and on time. You will play a pivotal part of the team to support with the preparation and processing of monthly payroll for all, coordinating effective and efficient end-to-end payroll and pensions administration, plus any additional relevant activities. You will utilise the tools and resources available to ensure we meet the needs of all our stakeholders and comply with legal matters. The role will further include:
- Taking ownership of administrative tasks in the payroll and pensions process, being the point of contact for enquiries in this area.
- Supporting the administrative process of payroll and pensions, including with the database/system, ensure that any problems are identified with the relevant departments for effective resolution.
- Ensure Full Payment Submissions (FPS) within tight deadlines and process for all adaptations are carried out in a timely manner.
- Support relevant colleagues to ensure the correct payments, reports, and returns are made to HMRC, pension providers, and other bodies.
- Work in collaboration with functions within the organisation to ensure consistency of information and process.
- Ensure all data and reporting is updated in a timely manner across the relevant databases on a regular basis and fit the needs of the business.
In this role, you will report to the Payroll and Pensions Manager, working alongside the wider People and Culture team which includes the Generalist team, Talent Acquisition team, Workforce Development, and Talent Development team. As a team, we all have our strengths and individual qualities and interests, we support each other wherever possible and have a collaborative working culture. Once a month, we meet as a team and come together for a fun activity and collaborative working.
About you
We are looking for someone who is methodical and intuitive, with a detail oriented outlook to tasks, with the ability to take ownership of projects and workflows, using your skills, knowledge and materials to provide an excellent service. We are looking for someone who can work in a fast paced environment, able to work with conflicting priorities, whilst maintaining a high level professional service. We look for personable characteristics, someone who can get along well with others and is approachable. As a team we have individual interests and share a sense of humour, we try bring an element of enjoyment to our workplace when we can! You will have a real passion for what we do as an organisation, and be driven to work within the charity sector which transforms lives through empowering change.
- Experience in a similar role, taking on similar responsibilities in payroll capacity
- Experience in providing a high level of quality administration and customer support (internal or external customers)
- Knowledge and experience using a payroll systems is desirable
- Good understanding of HMRC requirements, including Statutory Sick Pay (SSP), statutory maternity and paternity pay
- Experience of providing a high level of numerical administration and communications, commensurate to the level of the role
- IT Proficiency, ability to learn new software programs, competent knowledge in Microsoft, including Word, Excel, and Outlook
- Ability and willingness to attend regular visits to our different service locations
- Working knowledge and understanding of payroll, pensions and other relevant laws and external policies commensurate to the level of the role.
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
- Eligibility to register with Blue Light Discount Card
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- Be part of an organisation which believes good care and support improves lives.
- Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We're proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Member Engagement Coordinator
Location: SIA House, Oldbrook, Milton Keynes MK6
Salary: £35,040 per annum
Contract: Two year fixed term contract (funding until October 2027)
Hours: Full time, 35 hours per week Monday to Friday
About Us
The Spinal Injuries Association is committed to a singular vision: a fulfilled life for everyone affected by spinal cord injury.
Everyone has a right to live a fulfilled life and that means the life they choose, a life that has the same opportunities as everyone else. We are the expert guiding voice for life after spinal cord injury.
About the Role
This exciting new role will be central to amplifying the voices of our current and future members, ensuring their lived experiences and needs shape our work.
This role will use our CRM system and a range of communication types and channels to foster lifelong engagement, support campaigns, and strengthen relationships with our partners and healthcare professionals.
Duties & responsibilities
- Use our CRM system, along with online and face-to-face communications.
- Coordinate member engagement and communications across services, fundraising, academy, and campaigns, using targeted segments of our membership.
- Work with colleagues to develop a membership hub that:
- Support the CRM and member engagement manager in maintaining an accurate, up-to-date, and GDPR-compliant database.
- Manage subscription payments for our magazine, FORWARD, including sending renewal reminders by email and post.
Benefits
- Annual leave: 28 days per holiday year plus bank holidays, increasing to 30 days after two years of service (pro-rated for part time employees)
- Access to Group pension scheme (6% employer contribution)
- Access to Group life assurance scheme
- Access to Healthcare cash plan
- Access to discounted gym membership
- Access to Employee assistance programme (EAP)
- Employee volunteer days
- Free car parking at Milton Keynes, Head Office
- Investing in their people - all members of staff are encouraged to discuss their development plans and aspirations with their line manager. A budget is available for talent development.
Closing date: 1 September 2025, 9am
Interview dates: Week beginning 8 September 2025 in person at SIA House, Milton Keynes, or online via Microsoft Teams.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
At SIA, we value diversity. We are committed to providing an inclusive and supportive environment as we believe diversity fosters a more innovative, creative, and caring culture.
We are striving to create a culture that fully represents all the communities we serve. We are an equal opportunity employer, and all applicants will be considered for employment regardless of race, age, ethnicity, religion, sexual orientation, gender, gender identity, family or parental status, or disability status.
Disabled candidates who meet the standard job criteria will be offered a guaranteed interview.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB SCOPE AND BRIEF
Based at the magnificent Hampton Court Palace, the Royal School of Needlework is a registered charity and the international centre of excellence for the art of hand embroidery. We offer a thriving education programme for everyone from beginner to degree level. We teach online and in-person at venues across the UK and internationally in America and Japan.We offer teaching and leisure classes ranging from undergraduate degrees to day-classes held on-site and online. Our renowned Embroidery Studio creates stunning bespoke embroidery for fashion, art and royalty, as well as expertly restoring and conserving valuable and historical embroidered pieces. We also offer an online and in-person shop that stocks a full range of embroidery kits and merchandise.
The IT and Web Support role works closely with and reports to the IT Manager to support day-to-day IT support and web site operations organisation-wide across Retail, Education (short courses and degree), Marketing, Fundraising, Operations and Finance. In this role, you'll support day-to-day internal IT and external website operations, including supporting staff, tutors and students, solve both internal and customer problems, and help administer, maintain and develop the IT estate.
This is a wide-ranging role suitable for someone who thrives on variety and enjoys an investigative and pro-active hands-on approach to solving IT issues, content and data tasks and problems, managing systems and processes, and is comfortable understanding day-to-day needs and translating them to online and IT deliverables and working in a busy cross-team environment with non-IT stakeholders.
You will have experience of IT support and administration within a Microsoft Windows / Microsoft 365 environment, including liasing with and supporting non-technical users as well as be comfortable using IT core applications notably spreadsheets (including importing and manipulating text data), databases, basic graphics editing for online usage, cloud computing, and website content management (preferably with some level eCommerce experience).
Main job purpose:
Supporting the RSN IT Manager in matters related to internal IT, customer-facing websites and other digital systems and services, including providing support for users, managing devices and the network, and providing data reports as required to enable delivery of various objectives ranging from digital and IT transformation, sourcing new products or courses and providing the data for business planning.
Main Duties
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Provide ‘hands on-site’ IT support and co-ordination (i.e. assisting and supporting the IT Manager) for investigating level 1+2 IT problems and resolving issues with staff, students, tutors and other RSN contacts
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Assist with various day-to-day IT administrative task, such as setting up new accounts, installing software, managing licensing, supporting hardware, patch management etc.
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Assisting departments with data handling and reporting tasks, including investigating and resolving customer issues (e.g. web site orders), and helping to co-ordinate and resolve other day-to-day IT needs and issues.
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Import, export and manipulate data from various systems, create reports and other materials for Finance and management as well as the above departments.
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Administer and update content on our external customer websites, including web pages, shop products and classes.
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Administer and update content on our internal web/intranet systems.
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Help onboarding new staff and students, deploy laptops and devices, and deliver basic Microsoft 365 training.
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Help develop and keep IT documentation and SOPs up-to-date.
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You will also deputise for the IT manager in his absence dealing with day-to-day issues.
Essential Requirements
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Experience in providing first and second line IT support for issues, requests, and supporting software and hardware both in-person and remotely (via telephone, email, video and messaging).
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A pro-active approach to working in a cross-team environment with non-IT and non-technical staff and stakeholders, co-ordinating requirements and issues, and communicating effectively and efficiently.
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Proactive, positive, organised and approachable. Attention to detail, strong analytical and troubleshooting abilities and a methodical approach to resolving complex issues. Excellent verbal and written communication skills. A passion for technology and a desire to learn and develop skills. Curiosity and willingness to understand how to best handle and present data, how systems and processes work and how to improve them.
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Extensive knowledge of Microsoft Windows and Microsoft 365 (Word, Excel, Powerpoint, Outlook, Teams, Sharepoint, OneDrive, etc) both as a user and for support.
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Administrator experience of Microsoft 365 (Exchange, Sharepoint, Teams, Onedrive, Entra ID) and Windows Server/Active Directory — i.e. administration for user accounts, licensing applications, group setup, policies, MFA, etc.
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Understanding of basic networking (firewalls, switches, routers, wifi) and remote support tools.
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Familiarity with basic data manipulation and reporting in Excel – e.g. importing/exporting text data (CSV files), sorting and filtering, updating data using formulas and lookups, formatting cells, basic charts and pivot tables, etc.
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Experience with uploading content to a website using a Content Management System (CMS) and managing website structure (pages, links, etc). Checking and, if needed, lightly sub-editing content (text or graphics) to suit or fit.
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Using databases — e.g. Customer Relationship Management (CRM), an understanding of database structure, table relationships and how data is used/stored.
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A good grasp of cyber security best practices.
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Using Zoom & Teams for meetings and webinars
Desirable Requirements
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Experience of using and managing WordPress website CMS and/or WooCommerce, notably in an online shop/store/retail environment, including stock control and inventory management.
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Experience of Microsoft Intune for device management, plus Microsoft 365 conditional access and group policies
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Experience of using and/or supporting Apple devices (macOS and iOS)
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Basic understanding of core web technologies such as HTML, CSS and responsive design.
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Basic understanding of graphics and video applications, particularly for online content.
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Microsoft Sharepoint content administration (web portal, pages, other content etc).
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Experience of eCommerce and/or retail Point-of-Sale.
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Creating and/or updating simple ‘how to’ guides and note for non-technical users.
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A qualification in IT (e.g. diploma or degree, or a recognised industry or specialist accreditation)
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Experience of the not-for-profit sector.
Applications requiring sponsorship will not be accepted or progressed.
The client requests no contact from agencies or media sales.