Team Supervisor Jobs in Brixton, Greater London
We are looking for a dynamic and collaborative Membership Operations Team Leader who is passionate about membership operations and looking for a rewarding supervisory opportunity.
The Royal College of Radiologists (RCR) is a membership organisation dedicated to supporting our members to improve the standard of medical practice across the fields of radiology and oncology. Members are the lifeblood of the RCR and we’re seeking a Membership Operations Team Leader that will ensure member’s interactions with us are seamless, easy and professional.
As the team lead you play a critical role in supporting the high-performing Operations team through day-to-day supervision to meet service-level agreements and deadlines. You’ll ensure the smooth functioning of our membership processes, act as the first point of contact for queries from the team and provide an excellent service to our members, doing your part to contribute to the overall success of the RCR.
If you are a team player with solid supervisory skills who is results driven, proactive and inspired by the mission of the RCR this could be the role for you.
What you’ll do:
- Coordinate and deliver the members’ annual renewal processes and manage communications channels and copy.
- Manage the member life cycle and regularly review operational processes, policies and practices, with oversight from the Membership Operations Manager.
- Supervise the Operations Team in line with goals and objectives agreed by the Operations Manager, providing motivation, coaching and direction on a day-to-day basis.
- Be the point of contact to assist and support members of the Operations Team in relation to member escalations and queries.
- Work closely with the Operations Manager to manage and plan current and future workload to ensure the team meets deadlines, provides an exceptional service and reaches service level agreements (SLAs).
- Develop comprehensive and presentable reports to support data-led decision making, renewals tracking, KPI targets or to provide insights.
- Management of budget lines assigned to operational activities to ensure favourable terms are achieved.
What you’ll need:
- Knowledge of membership systems and procedures.
- Experience of managing a high degree of administration processes efficiently.
- Knowledge and experience of using a database and managing data quality.
- Experience in prioritising, planning and managing various different tasks/workloads in order to achieve personal and team targets.
- Demonstratable experience of supervising a team to work effectively and consistently to achieve departmental and individual targets.
- Strong interpersonal and customer service skills.
- Clear and analytical thinker with the ability to exercise sound initiative, judgement and discretion.
Why join us?
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (40% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
If this sounds like the opportunity for you please find out more about the Membership Operations Team Leader role , the RCR and instructions on how to apply in the candidate pack.
The client requests no contact from agencies or media sales.
About us:
The Refugee and Migrant Forum of Essex and London (RAMFEL) is one of the largest immigration and asylum advice charities in the UK, supporting refugees, asylum seekers and vulnerable migrants to access justice. An OISC level 3 accredited organisation, we represent clients at all stages of the immigration and asylum process, up to and including the Upper Tribunal of the Immigration and Asylum Chamber.
We also actively campaign for a fairer and more humane immigration system. RAMFEL caseworkers therefore have the opportunity to work on systemic and strategic challenges and support broader advocacy work.
We particularly welcome and encourage applications from Black, Asian and Minority Ethnic individuals, and those who are migrants or refugees, and who have lived experience of the impact of UK immigration policy and/or of rough sleeping.
Purpose of the role:
The purpose of the role is to assist some of the most vulnerable people in our society. The focus of the legal work is on non-legal aid funded matters, supporting people who otherwise have no access to legal advice and support. There will be particular focus on working with people who are facing a crisis, providing legal representation and support that will take them out of destitution.
This is a vacant position being filled as a replacement. The role gives an opportunity to assist some of the most vulnerable people in our society. The focus of the role is on supporting people who otherwise have no access to legal advice and support.
We will primarily consider applications with relevant legal experience. Qualifications needed are OISC level 2/3 or Solicitor with IAAS accreditation.
Relationships: This post will report to the Rough Sleeping Casework Manager
Contract duration: Fixed term until 31 March 2025
Hours of work: The role is primarily a full-time position, requiring 37.5 hours per week. However, for the right candidate, we may consider accommodating part-time working hours. Given the nature of RAMFEL’s work, there may be instances where the Supervisor will need to exceed the standard hours. In such cases, compensatory time off can be arranged with the line manager
Specific Responsibilities
Case management
- Manage own caseload, working to advance the best interests of the client
- Adhere to standards set out by OISC/SRA and AQS to deliver high-quality advice
- Provide representation and advice up to OISC level 2/3.
- Engage with the Line Manager to create and follow a training plan to ensure compliance with OISC CPD, keeping up to date with changes in law, policy and guidance to ensure clients receive accurate and high-quality advice
- Liaise directly with the UKVI and related governmental agencies
- Complete forms, letters and immigration applications
- Liaise with and refer clients to Legal Aid Solicitors or other advisers, as appropriate
- Manage clients’ expectations by discussing deadlines, outcomes and timing
- Deliver legal advice outreach surgeries/drop in as and when required
- Progress cases in a timely manner in line with regulatory requirements.
- Implement organisational priorities into day-to-day casework.
Person Specification
Education/qualifications
- Ideally candidates must be Solicitors with IAAS Level 2 with at least 1-year immigration experience or OISC level 2/3 qualified
- If OISC level 1, the candidate will be expected to initially work under supervision completing level 2 work and qualifying at level 2 within 6 months. (Training is provided and study leave is accommodated.) Upon obtaining a higher level of accreditation, the candidate’s salary will increase in line with RAMFEL pay scales.
- IAAS level 2 caseworkers (non-solicitor) will be considered but if appointed must be prepared to work under supervision and qualify at level 1 within 6 months. (Training is provided and study leave is accommodated) Upon obtaining a higher level of accreditation, the candidate’s salary will increase in line with RAMFEL pay scales.
Experience/knowledge
- Experience in providing high-quality advice and representation to clients
- A good understanding of law and policy as it relates to immigration and asylum
- Experience in professional, independent, and impartial service delivery to the public
- Experience in maintaining a caseload of cases in line with OISC requirements in relation to the conduct of cases, file management and supervision
- Knowledge of and empathy with the backgrounds and experiences of asylum seekers, rough sleepers and vulnerable migrants
- Experience in using client databases
- Experience working with interpreters supporting clients with complex matters
Application process
We will only be shortlisting candidates who have submitted a CV and a cover letter explaining why they are applying for the role.
The interview consists of an interview, followed by a written exercise (45 min).
Interviews will take place during the week beginning 20th May 2024.
The client requests no contact from agencies or media sales.
Property & Facilities Manager
Salary: £37,500pa (pro rata); Full time or part time (3 days)
We are seeking a Property & Facilities Manager who will be responsible for managing the day to day running of the properties of Richmond Team Ministry and their facilities. The properties include three churches, their associated church halls, vicarages, Parish Office and investment properties.
We are looking for someone with property and facilities management experience including managing small building projects and related finance and budgeting. S/he needs to be able to work collaboratively as part of a small team and have the ability to take the initiative and develop the role while supporting the ethos of the Richmond Team Ministry.
The position is based in Richmond upon Thames.
The client requests no contact from agencies or media sales.
Clinical Supervisor
Permanent
Part-time 17.25 hours scheduled over a 7 day period Sunday to Monday, including occasional Bank Holidays
Home Based
£27,846 (based on 17.25 hours per week)
About us
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.
About the role
In this role, you will offer clinical supervision to the Macmillan Support Line teams including advisers, nurses, line managers, service knowledge specialists and other groups and individuals as needed. As part of their continuing professional development, you will enable colleagues to reflect on their practice in supporting people affected by cancer while maintaining their own wellbeing.
You will be part of a team of 3 part-time clinical supervisors and will be given opportunities to feedback on recurrent themes to the organisation. You will learn about organisational wellbeing and be a key part of a team capable of working in an emotionally challenging, fast paced, live contact centre environment.
You will be running regular small group supervision sessions (approximately 3 per day) for 1hr 15’ each, managing a caseload of approximately 25 groups monthly. You will also offer individual supervision where needed.
About you
The successful candidate will demonstrate the following skills and experience:
- You must hold one of the following qualifications: Clinical Supervision Level 6 or above; accredited Counsellor or Psychotherapist (British Association of Counselling and Psychotherapy, UK Council for Psychotherapy, Health Professionals Council)
- Your experience of delivering both 1-1 and group supervision virtually will be essential
- Experience of delivering supervision to colleagues who provide a live, frontline, fast paced health related service is desirable
In return, we offer a range of benefits including:
- 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days
- Pension matched up to 7.5%
- 120+ learning and development offers, with access to external professional qualifications
- Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more
Recruitment Process
Application deadline: Sunday 28th April 2024
First interview dates: May 2024
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.
The client requests no contact from agencies or media sales.
Retail Supervisor (1 day)
Band/Salary: Band 3 - £4,024.35 - £4,513.65 (£25,152.17 - £28,210.34 full-time equivalent)
Contract type: Permanent
Hours: Part Time – 6 hours per week
Do you have retail sales experience and love fashion?
Our Retail team is expanding! We are seeking an exceptional Sunday Retail Supervisor to work in one of our three Hackney-based Five Sisters® Charity shops.
The successful applicant will be responsible for opening and closing the shop and must be available to work on Sunday.
It is a fast-paced environment, and you will need to be target driven with excellent customer service skills. A good knowledge of brands and trends is a definite advantage.
We offer 27 days' holiday pro rata plus public holidays and an excellent pension scheme.
To discuss the role, please contact Nicole Guiokov, Associate HR Coordinator.
For further information and to apply, please visit our website via the Apply button.
Closing date: 8th May 2024
Interview date: 15th May 2024
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Retail Supervisor (3 days)
Band/Salary: Band 3 - £15,091.30 - £16,926.20 (£25,152.17 - £28,210.34 full-time equivalent)
Contract type: Permanent
Hours: Part Time – 22.5 hours per week
Do you have retail sales experience and love fashion?
Our Retail team is expanding! We are seeking an exceptional Retail Supervisor to work in one of our three Hackney-based Five Sisters® Charity shops.
The successful applicant will be responsible for opening and closing the shop and must be available to work on Sunday.
It is a fast-paced environment, and you will need to be target driven with excellent customer service skills. A good knowledge of brands and trends is a definite advantage.
We offer 27 days' holiday pro rata plus public holidays and an excellent pension scheme.
To discuss the role, please contact Nicole Guiokov, Associate HR Coordinator.
For further information and to apply, please visit our website via the Apply button.
Closing date: 8th May 2024
Interview date: 15th May 2024
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About RLS
RLS is a UK charity and a non-profit company in Greece (AMKE).
Refugee Legal Support works in solidarity with people who migrate. We operate in the UK, France and Greece, promoting and protecting rights through legal support, casework, litigation, engagement, training and partnerships. We advocate for safe migration and oppose discriminatory immigration systems and policies.
RLS has held a legal aid contract in the UK since 2023.
About the Afghan Pro Bono Initiative (APBI)
The Afghan Pro Bono Initiative is a specialist casework project delivered by RLS with funding and pro bono assistance from 14 leading commercial law firms. It is a project delivered in partnership with SPI.
Firm pro bono lawyers are trained and supervised by the project’s two full-time supervising lawyers so that they can then assist with legal casework.
APBI has two core components. The team delivers legal information and support to and within the Afghan community, working together with the Community Engagement and Research Lead to ensure wide access. While the project also provides high quality legal representation in a range of cases for this community. This includes family reunion, the ARAP scheme, the Afghan Citizens Resettlement Scheme and others.
APBI then aims to respond to the increased need for legal information, advice and representation of Afghan nationals and their family members forced to seek protection and reunion with family in the United Kingdom following the Taliban takeover. The project is now going into its 3rd year, and won the Most Effective Pro Bono Partnership Award at the Law Works Pro Bono Awards in 2022 as well as being nominated and commended for numerous other awards in 2022 and 2023.
The casework of this project feeds into strategic research, policy and advocacy efforts to make existing ‘safe’ routes to protection (in particular refugee family reunion and resettlement schemes) more accessible and effective, advocate for their expansion and defend the fundamental rights of people on the move by influencing policy and decision making.
Litigation arising out of the project is actively pursued (where eligible) under RLS’s legal aid contract to push for better decision-making, secure results for individuals and pursue improvements in the relevant law, policy and practices.
RLS recognise that pro bono legal work is always an adjunct to, and not a substitute for, an adequate system of publicly funded legal services.
Key responsibilities and objectives
The post holder will be a staff member of Refugee Legal Support. They will be a participant within the Afghan Pro Bono Initiative project team, which comprises two lawyers (the other being at SPI), a coordinator and a Community Engagement and Research Lead in addition to the volunteer lawyers from the individual commercial firm partners.
Key responsibilities
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Manage a small caseload and provide high quality legal advice and representation to clients;
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Supervise the work of volunteer pro bono commercial lawyers on cases;
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Deliver training to pro bono commercial lawyers;
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Ensure that all legal work is promptly and accurate recorded on RLS’s case management system and keep relevant time recording;
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Develop and disseminate relevant information on legal developments in this area for relevant stakeholders, including both the Afghan Community and building the capacity of other practitioners;
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Work in close collaboration with the other project Lawyer/s to develop and share experiences and best practice in relation to all aspects of casework (legal, evidential and procedural) and relevant internal processes;
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Work in close collaboration with the Legal Director, Programmes Manager and Coordinator to ensure that appropriate steps to achieve the aims and objectives of the project are taken, including ensuring that relevant data is obtained and assisting with the timely completion of the project Operational Plan/s;
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Work in close collaboration with the APBI Coordinator and Programmes Manager to contribute to the production of materials such as project periodic reports, information on emerging and strategic issues in relation to ‘safe’ routes for use in advocacy, content for newsletters, social media posts and articles to raise awareness of the project and its aims and outputs;
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Participate in, and contribute to, RLS’s monitoring, evaluation and learning framework;
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Be an active member of the RLS team participating in team meetings at both the UK and International level: engaging in a collegiate and collaborative environment that includes participating in the development of a new and exciting legal organisation;
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Be an active and collaborative member of the APBI Project team together with the other Lawyer/s, Coordinator and Community Engagement and Research Lead;
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Work in close collaboration with the Community Engagement and Research Lead to contribute to the production of information sheets and other materials to disseminate to the Afghan community/ies;
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Maintain accurate and confidential records in line with GDPR;
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Adhere to RLS safeguarding policies and procedures at all times.
Person Specification
Essential
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Be either a member of the Bar, a solicitor and accredited to IAAS Senior caseworker level, accredited to IAAS Senior caseworker level, or OISC accredited to Level 3;
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Experience of asylum casework;
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Experience of refugee family reunion procedures and applications, including applications outside of the Immigration Rules reliant on Article 8 ECHR and other human rights provisions;
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Experience of online immigration applications;
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Demonstrable knowledge of legal aid provision and ECF applications;
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Demonstrable supervision experience;
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Experience of and commitment to working in a collaborative way on legal cases;
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Good verbal and written communication skills in English;
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Strong organisational skills, including the ability to prioritise work and meet deadlines;
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Strong attention to detail, responsiveness, reliability and dependability;
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Strong interpersonal and relationship management skills and an ability to deal professionally and collaboratively with both legal and not-for-profit stakeholders;
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Computer literacy;
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Right to reside and work in the UK;
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Enjoy working with a small team in a flexible and fast-paced environment, as well as being an independent self-starter able to work with a high degree of autonomy;
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Have a strong commitment to upholding the human rights of asylum seekers, migrants, and refugees;
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Commitment to the aims of the project and the values of RLS.
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The successful candidate will be required to obtain an enhanced DBS certificate (we cover the cost). However, a criminal record is not a barrier to the role.
Desirable
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Those with lived experience of navigating immigration systems are strongly encouraged to apply and will be favourable considered;
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Experience of legal aid casework;
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Experience of conducting immigration appeals and/or public law litigation;
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Experience of supervising commercial lawyers in a pro bono project setting;
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Experience of preparing and delivering training;
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Interest in collaborating with non-legal colleagues to bring about systemic change;
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Working knowledge of Dari and/or Pashto.
The client requests no contact from agencies or media sales.
About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.
Our shops generate valuable income to support our services, create opportunities for homeless people to learn new skills and contribute to Crisis’ work in the community. They have a unique contemporary visual identity and are dynamic and creative places to work.
Title: Shop Supervisor
Salary: £27,352 per annum
Contract: Permanent
Hours: 40, five days over a seven-day rota
Location: 201 High Street, Walthamstow, E17 7BH
About the role
Crisis is opening a new location right in the heart of Walthamstow. This is an opportunity to be part of opening and establishing a brand-new shop in one of London’s most vibrant communities. You will make a difference and deliver positive social impact in the local community while also raising money to fund Crisis’ work ending homelessness.
As a Shop Supervisor, you will support the Shop Manager and Assistant Shop Manager to deliver an outstanding customer experience. You will play a key role in delivering customer service and supporting volunteers, as well maintaining the look and feel of the shop and processing stock. You will work towards ambitious sales and training targets, maximising the impact on our mission to end homelessness.
This is a unique retail opportunity where you will also be involved in delivering on the job training for Crisis members, supporting them to gain the skills and confidence needed in the workplace. You will work collaboratively with your team and will have opportunities to build your own skills and career progression through training and development.
About you
To be successful in this role you will have significant retail or customer service experience alongside a genuine interest in charity retail. You will be seeking a challenge that stands out from other retail roles and will be looking to build a career in this sector. You will be committed to Crisis’s values and mission to end homelessness.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
You may have experience in: shop supervisor, store supervisor, sales assistant, team leader, sales assistant, retail assistant, shop assistant, customer service, charity shop, charity retail.
Working at Crisis
As a member of the team, you will have access to a wide range of employee benefits including:
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave, incrementally increasing to 31 days after 4 years.
- Enhanced maternity, paternity, shared parental, and adoption pay
- Flexible working around the core hours 10am-4pm
- And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation
How to apply
If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.
Closing date: Thursday 2 May 2024 (at 23:59)
Interviews will take place on Friday 10 May 2024 - location TBC as Walthamstow site has not opened yet
Part time or Job share applications welcomed
About the Role
We are looking for a self-motivated individual with proven ability of managing and supervising a team. You will have recent relevant experience of working in a local Citizens Advice or similar advice organisation, and be able to demonstrate a good knowledge and understanding of the issues facing local communities.
This role involves the supervision of advice sessions, providing guidance and assistance to those working in our Epsom office as well as to staff working from home or in outreach locations.
The post is responsible for ensuring the smooth running of the day to day service and the implementation of consistent processes to maintain quality standards.
In addition you will manage volunteer advice staff and work closely with the Training team to support their training and development.
This is a great opportunity for someone looking to make a difference in people’s lives, supporting some of the most vulnerable people in society and helping them to find a way forward.
About You
- Highly motivated with proven ability of managing and supervising others including the ability to develop and motivate staff as well as give and receive feedback objectively and sensitively.
- Recent relevant experience of working in a local Citizens Advice or similar advice setting.
- Ability to plan and manage your own work and the work of others in a pressured environment, including: setting priorities; meeting deadlines; and monitoring performance
- Flexibility and willingness to work as part of a team including advice work if required.
- Ability to identify ongoing training needs and deliver appropriate support to ensure high quality of service.
- Ability to communicate effectively both verbally and in writing.
- Proficient in the use of IT systems, including office, case management and benefit calculation systems.
- Commitment to work within the aims, principles and policies of the Citizens Advice service, demonstrating an understanding of issues affecting society and the implications on our clients and service.
For more information and to apply, please click on the Apply button.
Interview date: 7th May 2024
We value diversity, promote equality and challenge discrimination. We encourage and welcome applications from people of all backgrounds. We particularly welcome applications from people with disabilities and people from Black, Asian and Minority Ethnic groups, as they are currently under-represented in our workforce.
Job Purpose: To develop and manage, to a high standard, Age UK Bromley & Greenwich’s Information and Advice Service. To be responsible for the effective delivery of the I&A Service which will be delivered through a range of channels, including face to face, telephone, email, digital, and other means, across the Bromley and Greenwich boroughs.
Key Responsibilities:
Line management and supervision
- Provide line management and supervision to advisers and support staff.
- Supervising team advice sessions and casework
- Manage the practicalities of the advice session and ensure adequate staffing and resources.
- Undertake monthly supervision with individual team members and annual appraisal.
- Ensure referrals are actioned and clients are supported in a timely manner.
- Develop team competence in key advice areas. (Benefits, Housing, Social care)
- Provide technical support to advisers and identify areas of further development for individuals and the team.
Support learning and development
- Support the team to embrace continuous learning and development and provide timely feedback on cases reviewed.
- Make recommendations for staff training and development areas of need.
Staff recruitment and development
- Create a positive working environment in which equality and diversity are well-managed, dignity at work is upheld and everyone can do their best.
- Participate in recruitment and selection activities as delegated.
- Undertake new staff induction.
- Ensure the team receive appropriate support, supervision and appraisal and have opportunities for continuous learning and development.
Quality assurance and reporting
- Undertake Independent File Reviews ( IFR) and monitor the quality to meet quality standards and service level agreements
- Maintain and develop QAS/ AQS standards incl. renewal process.
- Ensure remedial and developmental issues are identified and acted on to develop individuals, improve the quality of advice, and ensure clients do not suffer detriment due to poor or inadequate advice.
- Keep technical knowledge up to date and provide technical support to advisers.
- Maintain a case load as demonstration of ongoing personal development and learning.
- Undertake advice work as required e.g. during staff absences.
- Provide statistical reports on outputs and outcomes as required by funders and management
- Review and implement outcome measures for the work of the I&A team, including an annual survey of clients.
Partnership working and development
- To manage networking/ liaison with other local key stakeholders and organisations and feed into wider local engagement and community development work.
- Develop effective partner relationships with referral agencies across both boroughs, and to refer/ signpost cases to external agencies as appropriate.
- Represent the organisation at outreach and community events as required, continuing to raise the organisational profile and develop wider awareness of our services.
- Work with colleagues to develop marketing materials, give talks and presentations, identify outreach opportunities .
- Identify opportunities to develop and grow the wider information and advice service
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Richmond & Hounslow Methodist Circuit is looking for a reliable and committed individual to support the life and work of our group of churches in SW London. They will play a crucial role in ensuring the proper organisation and management of our finances to enable our mission.
Key responsibilities:
- overseeing the Circuit’s day to day financial management
- supervising payroll and staff expenses
- financial reporting
- working with our accountants to produce annual accounts
- helping the Circuit to plan for the future
- advising on all financial matters
Benefits:
- £12,376 per annum based on 14 hours a week (£17.00 per hour; equivalent to £33,592 pa full-time)
- pension contribution of 6%
- working from home, with occasional in-person meetings
- flexible working
- 30 days a year annual leave (f/t equivalent, including bank holidays)
- annual leave increases with long service
- opportunity for additional hours, by mutual agreement
- supportive staff team
- helping local communities thrive and serve those in need
For more details, please see the detailed job and person specification, and the terms & conditions.
This is a new role for the Circuit, replacing a volunteer. In designing the position, the Circuit has aimed for maximum flexibility to secure the best candidate for the role. Initially, the person will need physically to attend some meetings to familiarise themselves with the Circuit's operations and ensure a smooth hand-over. For the right person, though, there will be considerable flexibility about how the duties are fulfilled in the longer-term. It is specifically expected that the role will allow for flexible scheduling to accommodate other responsibilities, including caring.
The Richmond & Hounslow Circuit comprises seven churches in southwest London. As with all Methodist circuits, these churches function autonomously yet collaborate closely in their ministry and mission efforts. The Circuit oversees joint resources, including staff and property. Presently, it employs four full-time ordained ministers, one full-time lay pastor, and a part-time administrator. As a part of the Methodist Church, its mission is “to respond to the gospel of God’s love in Christ and to live out its discipleship in worship and mission”. To fulfil this mission, the Circuit fosters a broad spectrum of ministry within its congregations, focusing on worship but also engaging in outreach to the homeless, asylum seekers, new parents, and various other groups. Joining a welcoming team, the successul applicant will be a crucial part of an organisation committed to serving Christ and the community.
Closing date for applications: 10 May, 2024 (to begin work as soon as possible)*
* Please note that we will offer interviews earlier than the closing date for suitable applicants, so we strongly encourage you to apply as soon as possible, if interested.
The successful applicant will have the right to live and work in the UK. Although this post is home-based, the Officer will need routinely to attend meetings in London. Owing to the nature of the employment, we are unable to offer support in obtaining a working visa.
To apply, please send an expression of interest of no more than 500 words on how you meet the skills required for this post and a CV to Rev’d Geoffrey Farrar, Superintendent Minister, Richmond & Hounslow Circuit.
To respond to the gospel of God’s love in Christ and to live out its discipleship in worship and mission.
The client requests no contact from agencies or media sales.
Hours: Full- and part-time positions
Contract: Permanent
Location: CAML charity offices and outreach venues across Merton
Salary (pro rata for part time):
From £30,000 per annum for Advice Supervisor
From £29,000 per annum for Trainee Supervisor
Annual Leave: 25 days (pro rata for part time), Charity Day, plus public holidays
Pension: The charity operates a pension scheme
The charity offers an employee assistance programme
Deadline: 6pm, Thursday 9th May 2024
Citizens Advice Merton and Lambeth (CAML) is the leading advice charity supporting individuals and families primarily across the London boroughs of Lambeth and Merton but also wider London. We provide a range of information, support and advice services. We also work to raise awareness and understanding of the challenging issues affecting our clients and communities.
We are looking for an experienced Adviser/Caseworker or Supervisor to join our team in this new role. If you are passionate about supporting individuals and families in need, relish supporting valued team members to reach their potential, have minimum of two years Citizens Advice Adviser experience, are a natural team leader, enjoy delivering training and are interested in joining a dedicated professional team we would love to hear from you.
Our offices have excellent public transport links and Mitcham also has a carpark. We offer a friendly and welcoming work environment and can provide flexible work opportunities dependent on service demands.
This role is a service manager including line management responsibilities and reports to Head of Advice Services.
Main duties and responsibilities
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As a member of service managers team, ensure client support team members are supported with the appropriate level of guidance and supervision
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Complete casework and generalist advice for clients (when required)
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Monitor the case records / telephone calls of designated staff and volunteers to meet quality standards and service level agreements
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Ensure remedial and developmental issues are identified and acted on to develop individuals, improve the quality of advice, and ensure clients do not suffer detriment due to poor or inadequate advice
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Keep technical knowledge up to date and provide technical support to advisers and / or caseworkers
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As a service/team manager you are a member of CAML’s Service Manager Delivery Team
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Assist trainees through self-learning modules and review progress on a regular basis.
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Research, design and deliver training programmes and sessions
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Take part in recruitment, induction and coordination of our fantastic volunteers
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Attend appropriate internal and external meetings as agreed
Research and Campaigns
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Promote the importance of research and campaigns work
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Include a review for research and campaigns within case-checking
Other duties and responsibilities
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Uphold the aims and principles of the Citizens Advice service and its equal opportunities policies.
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Professionally represent and promote Citizens Advice Merton and Lambeth in your work
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Other duties as requested by your line manager (Head of Advice Services), SMT or Chief Executive
Professional Development
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The successful applicant will receive comprehensive induction to the charity and our work. We support team members in their professional development to ensure we’re up to date with legislation, case law, policies and procedures relating to benefits and debt and undertake appropriate training as agreed with your line manager.
Person Specification
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Citizens Advice qualified and experienced across all advice areas essential.
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Ability to support volunteers and staff and maintain motivation.
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Demonstrable ability to monitor and maintain service delivery against agreed targets.
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Well-organised and able to prioritise own work and the work of others, meet deadlines and manage workload in a busy environment.
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Ability to use IT systems and packages, and electronic resources in the provision of advice and the preparation of reports and submissions.
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Commitment to and work within the aims, principles and policies of the Citizens Advice service.
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Strong understanding of equality and diversity and its application to the provision of advice, and the supervision and development of staff.
This job description and personal specification does not form part of any contract.
If you’re interested in the role and joining us, we would be delighted to hear from you. Please follow the link to our website to view the full job description and find out how to apply (please note we will not consider CVs for this role).
The deadline for applications is 6pm, Thursday, 9th May 2024.
If you do not hear from us, we are afraid your application was unsuccessful.
We reserve the right to close applications early if we receive sufficient applications for the role.
We are registered with the Information Commissioner's Office and will process your personal data in accordance with the General Data Protection Regulation and Data Protection Act 2018. Please refer to our online Privacy Policy for more information on how your personal data will be processed and stored.
The client requests no contact from agencies or media sales.
BACKGROUND
The Helen Bamber Foundation is a human rights organisation with an international reputation for providing medical consultation, therapeutic care, legal protection, and practical support to survivors of trafficking and torture. We are a team of therapists, doctors, lawyers, caseworkers and administrators who help men, women and children recover from the emotional and physical damage they have suffered because of torture, human trafficking, or other forms of cruelty.
OVERVIEW OF THE ROLE
As Psychotherapist within the Helen Bamber Foundation, you will work alongside our current Senior Psychotherapist and be responsible for supporting the Head of Therapies and the Team Manager in providing a comprehensive range of therapeutic interventions to clients of the Helen Bamber Foundation.
In addition to providing psychotherapy, stabilization, psychoeducation, and trauma focused therapy, this role will include delivery of psychological assessments for both medico-legal and clinical purposes, as well as delivery of clinical supervision to staff from non-clinical backgrounds who nonetheless have significant client contact, and supervision of assistant psychologists. As you develop in the role you will also have opportunities to contribute to the on-going development of the service and at times, the role may include input into policy, research and fundraising and delivery of consultancy and training.
We are looking for someone who is committed to working therapeutically with individuals who have experienced human rights abuses and who have developed trauma spectrum disorders as a result. The successful applicant will ideally have proven experience in working therapeutically with this client group, have a passion for human rights work beyond the individual client work, and a desire to contribute to effecting change at a policy level. This role requires the ability to be with the complex and sometimes harrowing details of a client’s experience, and to react and respond creatively and appropriately to their needs.Additionally, you will be knowledgeable and experienced in consultation and assessment including risk management, and have competence, or a commitment to receiving training, in at least one model of trauma therapy such as NET or EMDR.
EQUAL OPPORTUNITIES
The Helen Bamber Foundation and Asylum Aid is an equal opportunities and Living Wage employer. We are committed to attracting and recruiting diverse candidates as we strive to ensure that our staff, trustees, volunteers, and ambassadors reflect the communities we serve and the wider community we work in at every level of the organisation. We actively welcome applications from people of colour, applicants with disabilities, applicants with lived experience of the asylum system, and from other minority groups.
Please note that the successful candidate will be offered the job subject to suitable references and a DBS check. This role will require disclosure of both the adult and child barring lists. If appointed, you will be required to give your consent to HBF to receive regular updates on your criminal records status throughout your employment.
Please submit an up-to-date CV and a covering letter by midnight on Friday 3rd May, outlining your relevant skills and experience, as well as how your previous experience matches the listed responsibilities and person specification. Please state in your covering letter when you would be available to start the role. Interviews are scheduled to be held the week commencing Monday 20th May.
For any queries, please call our numbers and ask to speak to Dr Kemi Komolafe or Dr Christina Curry
We regret that we can only respond to applicants who make it to the interview stage. No agencies.
We give Survivors of trafficking and torture the strength to move on.
The client requests no contact from agencies or media sales.
An exciting opportunity has arisen for an Advice Session Superviser or experienced Generalist Adviser with at least 2 years’ experience looking for a development opportunity to join our dynamic team.
The successful candidate will join our team of Supervisers and contribute to the support and development of our excellent staff and volunteers.
Together with our Senior Management Team and Quality Performance Manager, you will help to ensure that we continue to provide a high quality advice service within the London Borough of Bromley.
If you are a team player, committed to supporting others, and want a job that makes a difference in people’s lives this could be the job for you.
Closing date: Monday 6th May 2024 at Midnight
Interview date: Wednesday 8 th May 2024
Citizens Advice Bromley values diversity, promotes equality and challenges discrimination. We encourage and welcome applications from people of all backgrounds.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
An exciting opportunity has arisen for a Housekeeping Assistant to join our Housekeeping Team. This role will require the successful candidate to provide a high standard of housekeeping ensuring excellent levels of cleanliness are consistent throughout the site and that infection control procedures are met across site.
Staff benefits include free shuttle bus, and more… Read more below
Role Requirements
As part of the site services team the role holder will be expected to liaise with managers and staff across the Trust. The role holder is expected to work closely with the other members of the facilities team and assist in covering in the laundry, in the deep clean team or other works as and when required.
You will be a natural and enthusiastic housekeeper working not only as part of a team but also individually. You will be health and safety aware, take ownership of your own work, and be understanding of the children’s needs here at The Children’s Trust. Good organisational skills, flexibility and being friendly and caring in nature are a must for this role. Please note that the role requires a significant degree of manual handling and working with houses services and laundry equipment.
With experience of working in a complex environment, across a large and diverse workforce, you will be exceptionally organised with a high-level of attention to detail. You will naturally possess excellent inter-personal skills, and an ability to consult and positively engage with key stakeholders across the organisation.
Strictly no agencies, please.
As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including, adoption pay, time off for fertility treatment, enhanced paternity leave, paid carers leave, time out days for those experiencing menopause symptoms, time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include: free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offender’s
We comply with the Disclosure & Barring Service (DBS) code of practice and have a written policy on the recruitment of applicants with criminal records, both of which are available on request.
NHS Covid Pass
The Children’s Trust has a duty of care to minimise the risk of all infectious diseases to the vulnerable and extremely vulnerable children and young people in our care, as well as our employees and volunteers. As a result, we require staff to provide a valid NHS Covid Pass (or proof of Covid vaccinations or medical exemption) for all roles at Tadworth Court and in the Brain Injury Community Service. We also expect staff to have taken or be willing to take relevant immunisations required by the role to protect them against infectious diseases, (unless you are medically exempt).
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.