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Top job
The Eikon Charity, New Haw, Surrey (On-site)
£26,500 to £28,500 FTE (£13,250 - £14,250 pro-rated)
Supported by new funding streams, we are delighted to be recruiting this new administrator role to support our Family Wellbeing Service
Posted 3 days ago
Top job
Working Well Trust, Enfield (Hybrid)
£14,688 per year
Supporting a team of employment specialists supporting people with mental health issues into work
Posted 3 days ago Apply Now
Top job
Richmond Carers Centre, Twickenham (Hybrid)
£34,578
Join a local charity supporting unpaid carers, delivering a programme to provide carers with advice, information and emotional support.
Posted 6 days ago
Top job
North West England Methodist District, Remote
£38,000 - £42,000 per year
The Property Secretary will work in collaboration with churches and circuits providing oversight of the properties owned by the District.
Posted 3 days ago
Top job
Lewisham Refugee and Migrant Network, London (On-site)
£42,230
Senior Legal Aid Advisor
Posted 3 days ago Apply Now
Top job
Closing in 4 days
Macmillan Cancer Support, Remote
£29,000 - £32,000 per year
In this rewarding role you will provide emotional support and key information to people living with cancer and their loved ones.
Posted 3 days ago
Top job
Ambitious about Autism, N10 3JA (On-site)
£41,371 - £48,470 per year (depending on skills and experience)
Posted 5 days ago
Great Ormond Street Hospital Children's Charity, Bloomsbury (On-site)
£33,234 per year
Posted 6 days ago
Age UK Croydon, Thornton Heath (On-site)
Salary £29,571 FTE (£17,742.60 pro rata)
Posted 1 week ago
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The Angel, Greater London (Hybrid)
£28,700 per year + benefits
Full-time
Permanent
Job description

Do you have excellent customer service skills? Can you help us put our wonderful supporters at the heart of everything we do?

At Dogs Trust, we’re incredibly fortunate to have a passionate community of supporters who share their love of dogs every day. Their generosity powers our mission to improve the lives of dogs across the UK. We’re looking for a Senior Supporter Stewardship Agent to deliver outstanding customer care - recognising supporter loyalty, demonstrating the impact of their contributions, and inspiring them to continue being part of our journey.

What does this role do?

As a Senior Supporter Stewardship Agent, you will:

  • oversee the daily operations of the Supporter Stewardship team, distributing work and ensuring work is delivered to a high standard,
  • have meaningful conversations with our supporters and solve any complex queries that arise,
  • liaise with other teams and departments to ensure supporter queries are resolved efficiently,
  • train and upskill more junior members of the team, supporting them to deliver an excellent supporter experience.

Could this be you?

To be successful in this role, you’ll be a confident communicator with an excellent telephone manner and the ability to build rapport with supporters, as well as the ability to handle complex customer queries swiftly and efficiently. You'll be capable of training others, supervising a team and distributing workload. Proficiency in Microsoft Word, Excel, and Outlook is essential, as well as experience with databases.

Interviews for this role are provisionally scheduled for Tuesday 11th November 2025, and will take place on Teams.

Posted by
Dogs Trust View profile Organisation type Registered Charity Company size 501 - 1000
Posted on: 31 October 2025
Closing date: 06 November 2025 at 23:30
Tags: Customer Service

The client requests no contact from agencies or media sales.