Training development jobs
Role description, January 2026
Reports to: Senior Consultancy and Training Manager
Direct reports: None
Location: Unit 7, Finsbury Business Centre Clerkenwell, 40 Bowling Green Lane, London EC1R 0NE, hybrid
Status, hours: Permanent, full-time – 35 hours p/w
Salary: Grade D - £32,254 - £35,560 depending on skills, knowledge, and experience. Includes 11% London Weighting which is based on one day a week in the office.
Role Summary
The Training & Consultancy Officer will work closely with the Senior Consultancy and Training Manager, and Director of Consultancy and Training to deliver significant elements of activity. The post holder will be responsible for the administrative duties in the team which include responding to prospective and current training clients, creating booking forms, invoicing and liaising with our team of associates.
Key Tasks and Responsibilities
Please refer to the candidate pack for role and responsibilities of this post.
Important note: We monitor for use of AI in responses and will reject applications containing fully AI generated answers.
We encourage applications from people who meet most, but not all, of our essential criteria. And we encourage applications from people who have been disabled by society, are from minoritised groups, have personal experience of alcohol harm or have experienced any other forms of societal discrimination.
Deadline for us to receive your application: strictly 9am, 11 February 2026. The online application form gives a date and time stamp to all applications.
We will aim to get back to you by: 13 February 2026.All applicants will receive a response.
Interviews: Wednesday 18th February (please save the date!)
We are Alcohol Change UK. We work for a society that is free from the harm caused by alcohol.



The client requests no contact from agencies or media sales.
Do you have a keen interest in supporting community health and wellbeing needs?
Would you be willing to develop a good layperson’s knowledge of health and wellbeing issues through reading and training?
We're seeking a Health & Wellbeing Officer to support the delivery of our health and wellbeing community-based projects, including Healthy Hubs in East Herts and Broxbourne, and other initiatives across the operating area.
The post holder will also play a key role supporting the development of new programmes and working alongside a team of staff and volunteers to deliver these services.
This is an exciting opportunity to join a dedicated team delivering a number of community-based health improvement projects. The role holder will receive training to become a Certified Stop Smoking Practitioner, will undertake delivery of Wellbeing Checks and will also ensure access to Dual Testing Kits and Condom Wallets as part of a programme to improve sexual health across the operating areas in East Herts and Broxbourne.
The role also includes regular liaison with food support agencies and organisations supporting communities with information and advice about financial resilience and debt advice, improving mental wellbeing, becoming more active, losing weight, healthy eating and reducing drug and alcohol use.
Community Alliance (CABEH) is a growing organisation with an ambition to support the voluntary sector achieve meaningful change across Broxbourne and East Herts.
Essential skills, experience and personal attributes:
- Experience of working or volunteering in a community setting.
- Ability to work independently and collaboratively within a team of paid staff and volunteers.
- Previous experience or a keen interest in supporting community health and wellbeing needs.
- Knowledge of issues affecting local communities and the VCFSE sector and other partners working to support community health and wellbeing.
- Experience of developing and maintaining positive partnership working with other groups and agencies, both community sector and public sector.
- Experience of working with individuals on a one-to-one basis, providing information, advice, counselling or support with decision-making.
- Having empathy, the ability to listen to people and to understand their perspective.
- Willingness to develop a good layperson’s knowledge of health and wellbeing issues through reading and training. This will initially include training to become a Certified Stop Smoking Practitioner, Making Every Contact Count (MECC+) training, Dual Test and Condom Distribution training, Wellbeing Check training and other training as relevant to health and wellbeing projects as they are developed.
- Enhanced DBS clearance through the DBS Update Service – or willingness to undergo DBS application to achieve enhanced clearance.
- Up-to-date IT skills and a high standard of written English and maths.
- Excellent organisational skills and the ability to pay close attention to detail.
- Good communication and interpersonal skills to both internal and external audiences.
- Ability to be flexible, plan, prioritise and manage workload and deadlines.
- Ability to help individuals prioritise and action plan to successfully achieve their objectives.
- Ability to speak at meetings, make presentations, write reports and take minutes at both internal and external meetings.
- Good understanding and experience of Health and Safety, GDPR and Safeguarding policies.
- Understanding of diversity issues and commitment to equal opportunities.
- Access to own transport and a clean driving licence.
- Flexible attitude to working hours.
- Friendly and approachable personality with a sense of humour desirable.
For more information, please visit our website.
Applicants can apply by submitting a complete Application Form, which must cover details of the Job Description and Person Specification.
Please submit a completed Application Form by Thursday, 5th February 2026 at 12pm.
This post will be employed by Community Alliance Broxbourne and East Herts.
We support local voluntary organisations, empower community groups, build local partnerships and improve residents’ lives.
High Trees is seeking a Youth Employment Support Service Coordinator for our Build Your Future programme. Build Your Future is a targeted youth employment project supporting young people aged 16–24 who are not in education, employment or training (NEET). The project provides holistic, person-centred support combining outreach and engagement, pastoral support, employability skills development and progression into education, training or work.
The project is primarily delivered in-house by High Trees, working in partnership with other local delivery partners. Build Your Future focuses on young people facing multiple barriers, including care-experienced young people, migrants and refugees, young people with SEND, and those experiencing social or economic exclusion.
The Build Your Future Project Coordinator plays a central role in ensuring the effective day-to-day delivery of the project. Working closely with High Trees delivery teams and partner organisations, the postholder will coordinate outreach and engagement activity, support the provision of high-quality pastoral support for young people, and ensure strong project coordination, monitoring and reporting.
This role will suit someone who is highly organised, collaborative and passionate about supporting young people facing multiple barriers into education, training and employment.
The role requires a balance of coordination, communication and relationship-building skills. You will work closely with colleagues across Employment & Careers and Children, Young People & Families teams, as well as with delivery partners, to ensure Build Your Future is delivered to a high standard.
The post holder will also play an important role in monitoring and evaluation, maintaining accurate records and supporting reporting requirements linked to external funding.
Connecting with people and communities to strengthen skills and build stronger voices.



The client requests no contact from agencies or media sales.
Job Title: Engagement and Employability Assistant x2
Location: Kent and Medway (Hybrid/ Field-based)
Salary: £24,996 - £25,497 per annum (depending on experience)
Hours: Full-time (37 hours per week) OR Part-time (4 days per week)
Contract: Permanent
Report to: Area Manager – Engagement Programmes
About CXK
CXK empowers people to succeed in employment, education and training. The charity strives for a fairer society where everyone can grow and realise their potential. “The CXK Way” embodies the following core values:
· Ethical – We work with professionalism, honesty and integrity
· Passionate – We reach out enthusiastically to all who need out support
· Innovative – We inspire, enhance and improve
· Collaborative – We engage, support and share with others
The Team
The Targeted Support Team deliver a wide variety of programmes to empower young people and adults to improve their confidence and skills and progress into training and employment. Leading group sessions and individualised mentoring, the team deliver with passion and expertise to individuals from a range of backgrounds, offering person-centred guidance and support.
The Role
CXK is looking for an Engagement & Employability Assistant to support our programmes across Kent and Medway. As an Engagement & Employability Assistant, you'll use your creativity and mentoring skills to aid tailored support to individuals in various community settings, preparing them for the workforce or further education. Whether through one-on-one sessions or group activities, you'll foster personal, social, and employability skills, helping to equip beneficiaries with the tools they need to move into education, training, an apprenticeship, or sustained employment.
The main responsibilities of the role are to:
· Support the delivery of engaging unaccredited/accredited training sessions and workshops, incorporating both face-to-face and online formats to suit diverse learning styles.
· Employ a person-centred approach, adapting strategies to suit individual or group dynamics.
· Deliver personalised mentoring, advice, and guidance to unemployed young people and adults, nurturing their growth and employability.
· Identify the additional support needs of young people and adults and work with appropriate providers to ensure this is available to them.
· Support work placements and other community opportunities and be confident working in detached and outreach settings.
· Advocate for young people and adults, working to support them and their families to address barriers to progression with sensitivity and confidentiality.
Skills and Knowledge
At CXK we are proud to be a disability confident and equal opportunities employer. We actively promote diversity within our workforce and welcome applications from all sections of the community.
Minimum Criteria
· To be successful in this role, you will have a passion to support young people and adults.
· You will need to be a great team player with the ability to adapt and be flexible to changing work environments.
· You will have a full UK drivers’ licence and use of own vehicle to travel across Kent and Medway and support delivery across the county.
· You will also need to be fully committed to taking on all necessary training for the role.
Core Competencies
· An understanding of the factors that affect young people and adults' lives, and how to help them to overcome barriers.
· Experience in carrying out administrative duties and meeting deadlines.
· Some knowledge of local agencies and organisations that could support CXK services.
· Experience of Microsoft products and ability to use them effectively, including Outlook, Excel, Word and PowerPoint
Employee Experience
A career with CXK is rewarding work, enabling you to fulfil your potential. This fulfilling and exciting role provides the opportunity to develop and grow meaningful relationships with a range of services and employers in East Sussex. You will build upon the specialised skills and knowledge relating to Supported Employment and be a positive influence on the lives of people entering work.
Benefits of working with us
Our employee benefits include:
· 30-33 days holiday, plus bank holidays
· Defined contribution pension scheme (matched by CXK up to 10% depending on length of service criteria)
· Benenden private healthcare cover
· Flexible working
· Enhanced maternity and paternity leave
· Training and development programmes and opportunities
· Mental and physical healthcare initiatives and more
Recruitment Timeline
Vacancy closing date: Monday 2nd February 2026
Application review date: Tuesday 3rd February 2026
Interview dates: Monday 9th and Wednesday 11th February 2026
Useful Information
If you have any questions or wish to have an informal conversation before submitting your application, please contact the Recruitment Team at recruitment @ cxk. org
Please note: Applicants will need to complete an enhanced DBS check and provide references before any offer of employment is made.
The client requests no contact from agencies or media sales.
Purpose of the Role
You will be reporting to and working closely with the Business Development Manager to grow and develop the number of White Ribbon Accredited organisations, and workplaces using our training programmes. You will be responsible for delivering Accreditation, including Supporter organisations, and for coordinating and developing training, ensuring that all standards are met, and facilitating continuous improvement. You will work with other team members to recruit new Ambassadors and Champions and provide information and opportunities for existing Ambassadors and Champions. You will engage and motivate Accredited organisations and Supporter organisations to participate in White Ribbon Day.
Key Duties & Responsibilities
Accreditation
- Working with colleagues to market and network proactively to develop the Accreditation programme and increase the number of Accredited and Supporter organisations, including attending meetings, events online and in person
- Working directly with organisations to provide advice and support to individual organisations in completing the Accreditation process and developing and delivering their action plans, including attending steering group meetings when necessary
- Assess action plans and provide recommendations for approval of completed action plans. Look at ways to develop and continuously improve the action plan templates, including developing guidance for organisations
- Coordinate and deliver projects and events to allow sharing of best practice and cross-sector/sector specific engagement to address specific issues
- Disseminate best practice to all Accredited organisations and Supporter organisations
- Be responsible for maintaining resource hubs and develop new materials for the hubs, working with other teams
- Monitor and evaluate the impact of action plans within organisations
Training
- Working with colleagues, promote and market with colleagues White Ribbon UK training to new and existing organisations
- Coordinate the training, working with organisations to develop what they need and matching trainers to organisations
- Deliver training when time allows
- Work with colleagues, associate trainers, and partners to develop new and existing training courses
- Measure and evaluate the quality and impact of our training, collating and monitoring feedback forms, etc
Ambassadors and Champions
- With other team members, recruit new Ambassadors and Champions
- With other team members, provide information, resources, training, and campaigning opportunities for Ambassadors and Champions
- Monitor and develop the membership process
- With other team members, maintain the Ambassador and Champion resources hub ensuring it is fit for purpose and up to date
General
- Undertake your own admin and use the CRM to record your contacts and progress
- Monitor and evaluate your work, providing reports for managers and trustees as requested
- Undertake training and self-development
- Project and promote our values – through considered language, inclusivity and equality in all White Ribbon UK communications
- Undertake any other duties as may reasonably be required
- Willing and able to travel to meetings and events across England and Wales. Willing and able to attend evening and weekend meetings and events occasionally
Person specification
Essential
- Passion for the cause of ending violence against women and girls and for engaging men in primary prevention work
- Substantial and demonstrable track record of working successfully with businesses in a development capacity – including acquiring and maximising relationships
- Excellent presentation skills
- Building relationships and confidently communicating with different stakeholders
- A good level of IT knowledge and skills. Experience of working with Microsoft Office package, e.g. Excel etc.
- Excellent interpersonal skills with the ability to inspire, engage and develop strong relationships at all levels
- Strong negotiation and influencing skills
- Excellent written skills for report writing, information giving, training etc.
- Excellent organisational skills - ability to plan, adapt, manage multiple tasks and prioritise workload to deliver consistently high-quality outcomes
- Analytical mindset – comfortable working with data and reporting on impact effectiveness.
- A self-starter, able to motivate themselves, with an ability to identify potential opportunities for delivering value to the charity
- Ability to work both independently and as part of a team working collaboratively and creatively with colleagues, who are dispersed
- Positive approach and the ability to use initiative and judgement to identify problems early and propose solutions
- Willing and able to travel to meetings and events across England and Wales
- Willing and able to attend evening and weekend meetings and events occasionally
- Committed to continual professional development (CPD)
Desirable
- Sales or marketing experience, with demonstrable evidence of hitting/exceeding sales targets, including customer retention
- Developing face-to-face, digital and blended training programmes and materials, including monitoring and evaluating training programmes
- Able to deliver training sessions
- A qualification in training
- Management of high-volume data and keeping accurate records with information from different sources
- Use of CRM systems to record and monitor outreach and targets
- Knowledge of issues affecting women and girls in relation to gender-based violence
To apply: please submit your CV and a cover letter detailing, with examples, how you meet each item on the person specification and telling us why you want this role, to Debbie Kershaw. The closing date for applications is 16 February 2026 at 9 am. Interviews - First round 23 February (online), Interviews second round 2 March (in person at our Hebden Bridge Offices).
The client requests no contact from agencies or media sales.
Location: The Upper Room, St Saviour’s Church, Shepherd’s Bush, London W12
Hours: Part-time, 21 hours per week (3 days)
Contract: Permanent
Salary: £30,000 per annum (full-time equivalent), £18,000 actual for 3 days per week
Reports to: UR4Driving Service Manager
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About the Role
UR4Driving supports individuals who have experienced the criminal justice system, or are at risk of entering it, to gain their driving licence, rebuild confidence, and move towards independence. The driving licence is a powerful tool, opening access to employment, structure and self-worth.
As our Employment & Training Co-ordinator, you will be embedded within the UR4Driving team, helping participants make the most of their progress by supporting them into meaningful volunteering, training, or employment. Many of our participants face significant barriers including chaotic lifestyles, trauma histories, long-term unemployment, poor digital literacy, and limited formal education. This role is about building trust,offering practical support, and creating pathways that are realistic, motivating and sustainable.
You will offer a blend of structured 1:1 guidance and group workshops, developing individual action plans, and linking participants to volunteering and job opportunities. You’ll also work closely with other staff and external agencies to ensure a holistic approach to support.
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Key Responsibilities
1. Client Support & Employability Delivery
- Deliver 1:1 support to all UR4Driving participants, including two mandatory employment sessions per client
- Build trusted relationships with clients who may have complex needs or low confidence
- Provide practical guidance on CVs, job applications, interview skills, and disclosure statements
- Support job searching, training enrolment and digital access where needed
- Deliver regular group employability workshops (monthly or fortnightly)
- Ensure every client completes and logs 80 hours of volunteering, with support to secure placement.
2. Assessment & Action Planning
- Identify individual strengths, goals, and barriers (e.g. mental health, housing, welfare)
- Develop and monitor personalised action plans for employment, volunteering, or education
- Make appropriate referrals to wraparound support services (e.g. benefits, housing, clinical support)
3. Employer and Partner Engagement
- Develop relationships with local employers, volunteering bodies and training providers
- Promote the strengths and potential of UR4Driving participants to external partners
- Support a small number of participants into direct job, training or volunteering placements
4. Monitoring and Outcomes
- Use The Upper Room’s CRM system (e.g. Inform) to record sessions, milestones and outcomes
- Track attendance, engagement and progress across all participants
- Contribute to reports, case studies and service evaluation as required
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Person Specification
Essential
- Empathy, patience and the ability to build rapport with individuals with complex lives
- Experience supporting clients into employment, education or volunteering
- Knowledge of barriers faced by ex-offenders and vulnerable adults
- Excellent communication and motivational skills
- Strong organisational skills and the ability to manage a caseload
- Must be able to independently design and adapt workshop content, resources and tools to suit the needs of the client group
- Confident with CV development, disclosure support, job search and basic digital tools
- Commitment to safeguarding, equity, and trauma-informed practice
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Desirable
- Experience facilitating group workshops or training
- Knowledge of local employment and training opportunities in West London
- Understanding of the Rehabilitation of Offenders Act and related guidance
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Why Join Us
The Upper Room is a values-led organisation committed to empowering those experiencing poverty, exclusion or injustice. You’ll be part of a supportive and motivated team, with opportunities for development and real impact.
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How to Apply
Please send your CV along with a covering letter (max 500 words) outlining why you’re interested in the role and what you’d bring to it. If you’d like to arrange an informal chat before applying, we’d be happy to speak with you.
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Recruitment Process
- Stage 1: Panel interview focused on your experience, motivation and approach.
- Stage 2 (if shortlisted): A short presentation followed by further discussion. Full briefing provided in advance.
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Closing Date
Tuesday, 3rd February 2026
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Making sure nobody, socially or financially excluded in West London goes without help, supporting those in need, enabling those with potential



The client requests no contact from agencies or media sales.
Do you love supporting others to grow, succeed and deliver exceptional patient‑centred practice? If so, we’d love to hear from you.
Halton Haven Hospice is seeking a Clinical Nurse Educator, an inspiring clinician‑educator who will champion high‑quality learning, empower our staff and volunteers, and help us continue delivering exceptional hospice and end‑of‑life care.
About the Role
As our Clinical Nurse Educator, you will be at the heart of how we develop our people. You will play a key role in enhancing the clinical learning environment and promoting quality patient care through education, support and continuous professional development.
You’ll ensure our staff are confident, competent and compassionate — and you’ll help extend our reach by supporting external partners in the wider community.
- Develop and deliver innovative training programmes, competency study days and group/individual education sessions.
- Provide expert teaching on communication skills and other hospice training courses.
- Embed high standards of learning, development and assessment into daily clinical practice.
- Work alongside clinical teams to understand real world needs and support clinical practice.
- Support induction, preceptorship, and newly qualified colleagues.
- Help shape our annual training calendar for staff and volunteers.
- Generate reports and insights to guide future development plans.
- Support local nursing and care homes with palliative and end of life education
- Contribute to the delivery of high-quality, cost-effective training service within the Education & Training budget.
About You
We’re looking for someone who is:
- Passionate about education and lifelong training
- Motivated to improve standards of care across hospice and community settings
- Confident at teaching diverse groups and using digital learning tools
- A collaborative clinician who enjoys working as part of a supportive multidisciplinary team
You’ll be part of a warm, compassionate organisation where your ideas, leadership and expertise will have a real and lasting impact on patient care, staff development and the wider community.
If you’re ready to inspire, educate, and elevate the future of hospice care then please welcome this rare and exciting opportunity!
Please apply by submitting a completed application form to our HR Department
Halton Haven Hospice is an Equal Opportunities Employer
All appointments are subject to Disclosure Barring Service checks
We reserve the right to close a job advert early where sufficient applications have been received.
Join Savera UK
We are looking for a passionate individual with a strong commitment to human rights and driving change. You will bring experience in training, development, and management to take on the role of Training and Development Manager, leading our training and education development projects.
The Role
This is a rewarding leadership role where you will:
- Lead the development and enhancement of Savera UK’s training and education package on HBA, harmful practices, and related issues
- Take responsibility for the development, delivery, and management of the National Lottery-funded Reaching Communities training project, including managing a team to deliver project outcomes
- Develop advanced, in-depth training programmes tailored to a range of professional audiences, including health, social care, education, the voluntary sector, and community groups
- Design flexible training programmes that can be delivered online, in person, or in hybrid formats, with the ability to tailor content to meet the needs of different organisations and CPD requirements
About You
We’re looking for someone with:
- At least 3 years of experience in the field of training and development
- Expertise in designing, developing, delivering, implementing and managing high-quality training and education packages and programmes
- Experience in delivering training to a range of audiences and adding to Savera UK’s own expertise
- Experience in leading, mentoring and supporting staff and volunteers
- Experience in training, project management, and budgeting
- Commitment to Savera UK’s values of respect, inclusion, compassion, innovation, and ambition
What We Offer
- 28 days annual leave (plus bank holidays)
- Wellbeing support and external supervision
- Ongoing training and development opportunities
- Employer pension contribution (3%)
Equality & Occupational Requirement
This post is open to anyone with the right experience and skills required for the project to succeed. We welcome and encourage applications from all backgrounds.
How to Apply
To apply, please complete our ‘Application Form’ and ‘Equal Opportunities Monitoring Form’.
To be considered, you must complete all required sections of the application form to demonstrate how your skills and experience meet the role requirements.
Application deadline: 5pm on Friday 6th February 2026 (in-person interviews will take place in February 2026).
We will end ‘honour’-based abuse and harmful practices.
The client requests no contact from agencies or media sales.
Yada is a small charity working to prevent and remove the stigma around the sexual exploitation of women and girls. Based in West Sussex our services include specialist 1-1 tailored support to self-identifying women involved in the sex industry, as well as partnership working to deliver preventative workshops to women who may be at risk of sexual exploitation.
Our training offer to professionals who support women who are being sexually exploited has also grown over the last few years. In 2025 over 200 professionals received our training. We are at an exciting time in the development of the charity as we look to expand our services, including reviewing our established training offer and exploring new options.
The role
The Training and Resourcing Lead will have a key role to play in shaping and strengthening Yada, building on our previous success, and ensuring the charity’s sustainability as a respected specialist in the area of sexual exploitation locally and nationally. The role will have responsibility for leading on the review, design, development and delivery of our training offer to external partners and professionals, including networking and proactive local partnership building, to ensure all professionals who support women who are vulnerable to sexual exploitation receive training support. The role will also have responsibility to research, design and deliver a package of short internal training sessions for the development and upskilling of our outreach staff to ensure they remain trauma informed and current as specialists in supporting women in the sex industry. There is an expectation that the post holder will become Yada’s specialist in the sexual exploitation of women who are at risk, and be able to share this knowledge.
About you
We are seeking a self-motivated and organised female who has experience at collabarative working and relationship building, with previous experience in presenting or training. She should have the ability to take on a specialist area and share this with others in a professional manner in person or online, promoting positive learning. Ideally this person would have previous experience or knowledge of working with vulnerable people, demonstrate an understanding to responses to trauma and PTSD, or show a commitment and passion for marginalised communities and be willing to learn. Knowledge of violence against women and girls would be an advantage.
Yada's vision is to see a world with no place for sexual exploitation, where women can live life free from abuse, stigma and violence.
The client requests no contact from agencies or media sales.
We are recruiting for a Training Lead to join our team in London; the scope on this job involves….
Job Title: Training Lead
Location: Homeworking with the requirement to occasionally work at our Head Office (Vauxhall)
Salary: £38,674.05 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)
Contract type: Full-time, Permanent
Hours: 37.5
We are recruiting for a Training Lead to support our service in raising awareness of technology-facilitated abuse. The post holder will be responsible for developing and delivering training to external agencies to improve responses and understanding to the harms caused by the misuse of technology.
This is an opportunity to make a real difference by influencing agencies response to technology-facilitated abuse and helping shape how services respond to an evolving and urgent issue facing women and girls. An opportunity to contribute towards the service development and influencing organisational responses to technological change.
Closing date: 9.00am on 2 February 2026
Interview date: 11 February 2026
Benefits
Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.
About Toynbee Hall
Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London.
Team Background
The Debt Advice Team at Toynbee Hall provides crucial support to individuals and families struggling with financial burdens. Funded by the Money and Pensions Service (MaPS), this team delivers expert guidance and practical solutions to help clients manage and reduce their debt.
Scope of Role
The Traineeship will last for 6 months. This role involves gaining practical experience by observing and participating in interviews to understand clients' financial problems, researching options, and helping clients make informed decisions.
Key Responsibilities
1. Accurate, Effective, and Individually Tailored Advice
Work under supervision to observe and learn how to provide effective debt advice, including interviewing clients, researching options, and empowering clients to make informed decisions.
2. Detailed Case Records
Assist in maintaining detailed case records, ensuring all work meets auditing and quality standards, and meets funder requirements.
3. Training and Development
Complete a structured training programme within the six-month period, covering technical debt advice, client management, and financial regulations. .
4. Teamwork
Be an active member of the team, identifying opportunities for your development and contributing to collective goals.
5. Travel
Travel across London as required, with occasional travel across the UK.
6. Other
Undertake additional tasks as delegated by Management.
Person Specification
1. Experience and Skills
- Willingness to work towards obtaining an accredited qualification in debt advice.
- Basic IT and telephone skills, and ability to use an online-based Client Management System (CMS) to deliver advice across multiple channels and maintain case records.
- Ability to give and receive feedback objectively and sensitively.
- Ability to work as part of a team and be open to receiving feedback and learning from others.
- Ability to build and maintain positive relationships with all staff members.
- Excellent written and verbal communication skills.
- Competence in handling sensitive information with discretion and maintaining confidentiality.
- Ability to handle and support vulnerable clients with empathy and sensitivity, ensuring their needs are appropriately addressed.
2. Personal Attributes
- High level of professionalism and integrity.
- Ability to work independently and proactively without supervision.
- Capacity to remain calm and effective under pressure, adopting a “find a solution, no blame” attitude.
- Open-minded, inclusive, and collaborative approach, seeking fresh and alternative perspectives.
- Commitment to empowering others by sharing knowledge and enabling action.
- Strong alignment with Toynbee Hall’s mission, strategy, and values.
- Willingness to participate in training and develop further understanding in areas such as safeguarding.
- Willingness to work from our advice locations to shadow experienced advisors in both face-to-face and call centre settings.
Desirable Criteria
- Previous experience of giving advice (not necessarily debt advice).
- Ability to speak more than one language.
Please download the full Job Description for more details.
Our Benefits
Annual Leave
- 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays)
- After 2 years: +3 extra days of leave.
- After 3 years: +1 additional day.
- After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.
Pension
- Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%
Additional Perks & Support
- Enhanced Sick Pay for peace of mind during illness
- Enhanced Maternity & Paternity Leave to support growing families
- Employee Eyecare Vouchers to support your vision health
- Employee Assistance Programme for free, confidential advice and support
- Mental Health First Aid to ensure workplace well-being
- Tenancy Deposit Scheme to help secure your home
- Interest-Free Season Ticket Loan for cost-effective commuting
- Cycle to Work Scheme to promote a healthier, greener way to travel
- Charity Mentoring Network to support professional development and networking
- Westfield Health Cash Plan to cover your healthcare needs specified in the Policy
Since 1884 Toynbee Hall is a charity working alongside people facing poverty, injustice and inequality to build a fairer East London
The client requests no contact from agencies or media sales.
KCBNA is an outstanding organisation that exists to tackle inequality, create opportunities and transform lives. Our award winning youth provision needs an outstanding youth service manager with excetional skills.
Role Overview
As the Youth Service Manager, you will lead KCBNA’s youth provision for young people within the KCBNA youth centre, King’s Cross and surrounding areas. You will oversee the delivery of funded programmes, develop new initiatives, and ensure high-quality workshops, training, and mentoring. This role also involves managing teams, budgets, safeguarding responsibilities, and building partnerships to support the charity’s mission of empowering young people and creating stronger communities.
Key Responsibilities
Programme Management:
· Lead the design and delivery of KCBNA’s diverse range of youth provision.
· Ensure all evaluation reports required by the funder is completed in a timely manner liaising with the dedicated Grants officers.
· Develop and deliver engaging workshops, training sessions, and mentoring opportunities for young people.
· Ensure a seamless transition for young people.
· Take the lead on specific projects to grow and evolve youth work in line with the organisation’s strategy.
Team Leadership:
· Line manages the Youth workers.
· Recruit, train, and manage young volunteers.
· Oversee induction, training, development, and performance management of team members.
Safeguarding and Risk Management:
· Manage day-to-day safeguarding responsibilities and report to the lead safeguarding manager.
· Conduct health and safety risk assessments to ensure safe programme delivery.
· Enhanced DBS check is required
Budget and Resource Management:
· Oversee six-figure budgets, develop management accounts and collaborate with the Finance officer.
· Ensure the effective management, maintenance and up keep of the youth centre in liaison with the KCBNA admin support officer.
Partnership Development and Fundraising:
· Write funding bids and develop partnerships with corporates and stakeholders in Camden working collaboratively with the Chief Executive and Fundraising support member.
· Design and create engaging resources.
· Lead focus groups and identify opportunities for new programmes.
· Work with the youth team and KCBNA team to create content for social media and the website.
Monitoring and Evaluation:
· Use impact feedback and evaluation data to drive programme improvement.
· Produce clear, insightful reports for internal use, stakeholders, funders, and the Trustee Board.
General Duties:
· Maintain high standards across all programmes, ensuring alignment with London Youth quality assurance.
· Be prepared to deliver services across weekends, evenings, and during Holiday periods.
· Review and improve youth programmes using feedback surveys from young people and service users.
· Carry out other reasonable duties as requested by the line manager to support the smooth running of the charity.
The client requests no contact from agencies or media sales.
We are looking for an inspiring and experienced Head of Fundraising and Development to join our team at Dalgarno Trust. This is a fantastic opportunity for someone passionate about fundraising, communications, and making a real difference in the community.
Based in North Kensington, Dalgarno Trust is a vibrant community centre supporting local residents of all ages through health, wellbeing, education, training, and youth programmes. As the only community centre in this part of the borough, we play a vital role in bringing people together, tackling inequality, and strengthening community resilience.
As Head of Fundraising and Development, you will be a key member of our Core Team, working closely with the Chief Executive to secure and manage the resources that enable our work. This is a varied and hands-on role combining fundraising, CRM management, marketing and communications, and organisational administration, offering the opportunity to make a visible and lasting impact.
You will lead on researching and writing funding bids, managing relationships with funders, and ensuring that monitoring, evaluation, and reporting requirements are met. You will oversee and develop our CRM system (Salesforce), ensuring high-quality data, producing reports, and supporting colleagues through training. You will also play a central role in diversifying income through donations, sponsorships, commercial activity, and use of our assets.
Alongside fundraising, you will lead our marketing, communications, and promotion, keeping our website, social media, and noticeboards up to date, and ensuring our work is clearly and effectively communicated to the wider community. The role also includes administrative and HR support, such as assisting with recruitment processes, timesheets, training coordination, and ensuring compliance with fundraising regulations and best practice.
We are looking for someone highly organised, administratively confident, and comfortable working independently, while also enjoying collaboration with colleagues, partners, and community members. You will bring experience of community-based work, strong written and verbal communication skills, and a genuine commitment to equality, inclusion, and positive social change.
This role offers flexibility in working hours and a supportive team environment, with the chance to shape and grow the organisation’s income and profile at an exciting time for Dalgarno Trust.
- Salary: £35,000 FTE (£28,000 per year pro rata, 4 days / 28 hours)
- Contract: Permanent
- Location: Dalgarno Trust Community Centre, North Kensington (with occasional off-site meetings)
- Hours: 4 days per week (28 hours), flexible by agreement
- Line management: Reports to the Chief Executive
- Closing date: Wednesday, 4 February
- Interview date: Wednesday, 11 February
Please read the full Job Description before applying. To apply, complete the screening questions and submit your CV and cover letter. We may contact candidates to request further information if needed.
A safe and happy Community Centre for the people of North Kensington, London



The client requests no contact from agencies or media sales.
Senior Trainer and Consultant – Beyond Bendrigg Programme
Salary: £29,612 – £31,913 FTE (dependent on experience and qualifications)
Contract: Full-time, 2-year fixed term (with potential extension subject to funding). 0.8 FTE considered for the right candidate.
Location: Hybrid – at least one day per week at Bendrigg (Kendal, Cumbria) plus extensive UK travel
Closing Date: 9am, Wednesday 28th January 2026
Interview Date: Thursday 5th February 2026
Start Date: 1st April 2026 (or by agreement)
About Bendrigg
For over 45 years, Bendrigg has been breaking down barriers so that disabled and disadvantaged people can experience the life-changing benefits of outdoor adventure. Through our Beyond Bendrigg programme, we work with the outdoor, leisure and tourism sectors to make adventure accessible for all. We provide training, consultancy, and access audits to help organisations build confidence, adapt activities, and create truly inclusive experiences.
The Role
We’re looking for a passionate Senior Trainer and Consultant to join our team and help shape the future of accessibility in the outdoors. This is a unique opportunity to make a tangible difference by delivering high-quality disability awareness and inclusion training, conducting access audits, and providing consultancy that transforms visitor experiences. You’ll work closely with our Training, Research and Consultancy Manager, delivering practical, engaging training sessions and producing clear, actionable recommendations for clients across the UK. This role offers autonomy, variety, and the chance to influence positive change in outdoor and visitor settings.
What You’ll Do
- Deliver interactive, experiential training to organisations in the outdoor, leisure and tourism sectors.
- Facilitate workshops, webinars, and on-site sessions that build confidence and practical skills.
- Conduct access and inclusion audits, identifying barriers and producing tailored recommendations.
- Develop and update training materials, ensuring content reflects best practice and lived experience.
- Represent Bendrigg at events and build strong relationships with clients and partners.
About You
We’re looking for someone who is:
- An experienced trainer with excellent facilitation and presentation skills.
- Passionate about inclusion and committed to Bendrigg’s belief that adventure should be accessible for all.
- Organised, proactive, and able to manage a busy schedule with autonomy, including travel across the UK.
- A great communicator who can engage diverse audiences and write clear, practical reports.
Essential experience includes:
- Delivering high-quality, interactive training.
- Managing training preparation and follow-up to a high standard.
Desirable:
- Experience in access audits (training provided if needed).
- Knowledge of disability, inclusive language, and relevant legislation.
- Familiarity with outdoor learning, tourism, or accessibility consultancy.
We know that the perfect candidate doesn’t always meet every requirement listed, and that’s okay. If you’re excited about this role and believe you have the potential to deliver and further develop the Beyond Bendrigg programme, we encourage you to apply. We’re committed to supporting your growth, helping you develop new skills, and ensuring you have what you need to succeed.
Closing date: 9am, Wednesday 28th January 2026
Interview date: Thursday 5th February 2026
We make adventure accessible, working together to overcome barriers and transform lives.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Smile Train
Smile Train is changing the world one smile at a time. Our goal is to transform every person's life impacted by a cleft lip or palate. We train and support doctors and medical professionals to provide our beneficiaries with free, life-changing comprehensive cleft treatment. Our sustainable model has allowed us to reach 1.5 million children in 90+ countries, and we’re just starting. We are truly changing the world one smile at a time.
Smile Train is looking for exceptional people to join a worldwide team of dedicated, passionate professionals. Our team is creative and highly motivated individuals working to make a positive impact. Join us!
Role Summary:
We are looking for a highly-skilled Philanthropy Manager to create impact through building and growing our high-value donor programme. You will effectively manage a portfolio of high-capacity individual donors and prospects, with the goal of securing five- and six-figure gifts and will proactively engage donors and prospects through strategic outreach, personalized stewardship, and compelling solicitations. The ideal candidate is a highly motivated relationship builder who thrives in a fast-paced, vision-driven environment.
This is a full-time, hybrid opportunity starting as soon as possible. Ability to travel, when necessary, for donor visits and organizational events is required.
Reports To: UK Fundraising Director
Key responsibilities:
- Develop and execute cultivation, solicitation, and stewardship strategies for a portfolio of approximately 130 mid-level and major donors and prospects with the capacity to make 5- and low 6-figure annual gifts (bigger gifts would fall to UK Fundraising Director)
- Effectively complete the moves management process and engage a portfolio of donors through meaningful connections including phone calls, personalized emails and mailings, face-to-face meetings, and other communications.
- Create a plan for each donor to serve as the annual engagement plan, effectively and, in a timely manner, execute that plan to retain and upgrade donors, and document all activities in Moves Management and/or Tasks in the database.
- Prepare and personalize correspondence and fundraising materials, including donor stewardship and impact reports, funding proposals, briefing memos, and acknowledgment letters as appropriate.
- Provide recommendations and assist in executing effective strategies to practice moves management and increase fundraising results.
- Assist the UK Director with developing projects that will enhance the philanthropy programme of the Development Department and support developing strategy briefs and leading preparation meetings.
- Help produce cultivation and stewardship programs for prospects and mid-level and major donors.
- Organise events for major donors and prospects.
- Complete research on major donors and prospects within data compliance requirements.
- Complete administrative tasks for the philanthropy programme.
- Other duties as appropriate for this role.
Essential functions:
Sitting
Supervisory responsibilities: None
Required Education and Experience:
- 5+ years of relevant experience with exposure to major gift donor cultivation, solicitation and stewardship processes preferred.
- A proven history of generating income in the £100,000’s and securing gifts of £25,000 or more.
- Demonstrated success in developing substantive donor relationships and in coordinating with senior management and program staff to execute donor engagement strategies.
- Excellent verbal and written communications skills and strong interpersonal skills with the ability to interact with both management and donors.
- Extremely detail-oriented with strong organisational and time management skills.
- Able to take ownership of a process and to use problem solving skills to resolve issues.
- Able to make sound decisions based on analysis, experience, and judgment.
- Able to function both independently and as part of a global team.
- Familiar with the MS Office and donor management systems. Knowledge of Salesforce preferred.
- Bachelor’s degree or equivalent, although an equivalent combination of education and experience may be accepted as a satisfactory substitute for this required level of education.
Accountability Expectations:
- Ownership of Outcomes: Take full responsibility for one’s own performance, ensuring alignment with Smile Train’s mission and objectives.
- Transparent Communication: Communicate openly and effectively with team members, fostering trust and a shared understanding of expectations and priorities.
- Emotional Intelligence: Demonstrate empathy, understanding, and cultural sensitivity to contribute to an inclusive and supportive team environment.
- Empowerment: Effectively communicate with supervisors to ensure you are equipped with the resources, guidance, and autonomy you need to excel in your role
- Team Cohesion: Contribute to a culture of collaboration, mutual respect, and shared accountability, helping the team to thrive in a fast-paced, mission-driven environment
Compensation Range: £45-£47K
Travel: Ability to travel, when necessary, for donor visits and organizational events is required
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, obligations, and activities may change, or new ones may be assigned at any time, with or without notice.
Application Information:
Smile Train is an equal opportunity employer, committed to inclusive hiring and dedicated to diversity in our work and staff. We strongly encourage candidates from all groups and communities to apply. To apply, please complete the application online. Include your CV, and a cover letter that describes why you believe you would be a good fit for Smile Train and this role. We encourage interested applicants to apply as soon as possible.
The client requests no contact from agencies or media sales.