Visiting support officer jobs
Senior Enquiry Service Officer
Salary: £21,131 pro rata; (FTE £35,218)
Letchworth Garden City/ home working (hybrid)
Part time (21 hours a week)
15 months fixed term (Maternity cover)
Flexible working considered
Are you a warm and professional person keen to support people dealing with complex health issues? Do you have some experience with MS or other long-term conditions? We have the perfect role for you!
Join our friendly team
We are looking for someone with strong customer service skills, who will be responsible, professional and kind. Ideally you will have some experience in helpline delivery or customer service but for the right person, flexibility and a willingness to learn are just as important. We encourage you to apply, even if you feel you may not meet all the criteria listed.
Our charity
The MS Trust is a UK charity which is here to help everyone make sense of MS. We are here for everyone affected by MS, from the moment of diagnosis and throughout their journey. We're here today, tomorrow and every day after that.
The role
You will be providing information and signposting to people who contact the MS Trust Helpline by phone, email and social media. You will need to maintain an up-to-date knowledge of MS and will receive training and resources to help you. You’ll need to complete enquiry records to a high level of accuracy and treat personal and sensitive data securely, in line with our GDPR and Data Protection policies.
What we can offer
· 25 days annual leave per year plus bank holidays, which increases with length of service to 30 days.
· Company pension with enhanced employer contribution. Salary Sacrifice scheme available.
· Death in Service benefit.
· Enhanced maternity, paternity and adoption pay.
· Sick pay.
· Hybrid working.
· Employee Assistance Programme
· Fantastic office location with free parking, local to town centre and train station. Good transport links to London and Cambridge.
· Learning and development policy to develop all staff.
· Cycle to work scheme, Volunteering Day and Season ticket loans.
To find out more and apply
Please visit our website to download a job pack and application form (CVs will not be considered).
As part of our commitment to equality, diversity and inclusion (EDI), we appreciate your time completing the form, as this allows us to keep our recruitment process fair and neutral.
Closing date: Midnight, 3rd October.
First Interviews: 8th October
To provide trusted information. Secure the future of MS specialist services in the UK. Improve the understanding of the needs of people living with MS
The client requests no contact from agencies or media sales.
Based: Central London, Green Park (with flexibility to work one or two days a week at home)
Contract: Full time, 35 hours per week (some flexibility is possible for the right candidate)
About the Foundation
The Bernard Sunley Foundation is a family grant making foundation which supports charities in England and Wales working to raise the quality of life and provide greater opportunities for the young, the elderly, the disabled and the disadvantaged.
The Foundation has awarded over £140 million in grants since it was established in 1960. Each year, the Foundation awards nearly £5 million to capital projects that deliver a real community focus or provide facilities to support those in need. Grants are made across the Foundation’s four funding categories of community, education, health and social welfare. In the last financial year, the Foundation made 380 grants, totalling £4.860 million.
About the role
The Grants Officer will join our small, hardworking, friendly team and will be responsible for overseeing the monthly grants programme. They will support the Director in collating the board papers for each of the three annual Trustees’ meetings. They will also be expected to help assess the large and medium grant applications that go through to the Trustees’ meetings. The new Grants Officer will be asked to visit charities and projects, which will entail travel across England and Wales. The new Grants Officer will also maintain the grants database, be responsible for updating the new website and be the first port of call for any grant application enquiries.
About you
This role would suit a range of candidates and we are open to candidates without direct grant making experience but the successful candidate will need a demonstrable understanding and knowledge of the grants world. We are particularly keen to hear from people who have energy, enthusiasm, good communication and relationship building skills and experience and confidence with databases. An understanding of how to read charity accounts would be a bonus but training will be provided for the chosen candidate. You will have an aptitude for working both independently and as part of a collaborative team and managing a varied and busy workload.
To apply
If you would like to apply for the role, please send your CV together with a completed Application Form (attached to this ad), by 10am on Monday 6 October to the email address in the Candidate Information Pack (also attached).
More Information
If you want to discuss anything in more detail, please email or call Allyson Davies, our recruitment advisor, via the contact details in the Pack.
The role of CEO at Emerge is full of opportunity and potential. It is varied and at times complex, requiring a person of integrity, person centred leadership skills and responsibility.
As a Christian organisation (as stated in our registered charity objectives) we require our CEO to have a Christian faith whose theology is worked out in their day-to-day life – professionally and personally. They must be a leader of integrity and compassion for young people, team members and the communities we serve and be committed to learning and growing personally so they are well placed to enable the same for others.
The attached recruitment pack expands on this, but the below points are a summary of the most important elements of the role and the person we are looking for which the staff team and trustees have highlighted.
We are looking for someone who:
· Has significant experience of leading organisations, projects and people, and is therefore able to articulate vision, design and deliver a strategy and lead an experienced staff team.
· Has a big heart – full of compassion for young people and evidenced commitment to engage those who find themselves marginalised.
· Has an active Christian faith evidenced in clear theology, thinking and practice.
· Has established youth sector and voluntary sector experience and therefore understands deeply the challenges young people face in our communities and our city.
· Is a leader with experience of training staff and delegating effectively to enable others to grow their skills and abilities.
· Can clearly understand and work with finances – setting and controlling budgets and working diligently and creatively to ensure continued financial sustainability.
· Is confident in representing Emerge externally, networking across various sectors, maintaining and developing new partnerships, writing reports and public documents and being our champion in every context.
· Has experience of overseeing the legal requirements of running an organisation, employing staff and running an effective charity.
· Has robust knowledge of safeguarding issues as evidenced by current training and qualification (DBS etc.)
We recognise that not every candidate interested in this role will have the full breadth of experience, knowledge and skills we outline in the job description and person specification on the following pages. We are therefore interested in hearing from people who feel they meet most of the criteria and clearly share our faith, values and vision strongly enough to lead the organisation.
The majority of the role fits within a standard working day, but it will involve some evening working, and occasional weekend work recognised through an informal time in lieu process. There is some scope to work at home occasionally but youth work and leading a youth work charity mainly requires your regular presence in our offices and venues.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Schools’ Project Officer (4-5 days per week; 10 months contract with opportunity for renewal)
The job
This is a fantastic opportunity to join this fast-growing charity at a pivotal time, and make significant impact as our grass-roots Schools’ Project Officer. You will be visiting schools, explaining about what we do at assemblies and going for follow up sessions, and then giving email feedback to applications.
Who we are
We are a small lively charity promoting the personal development of year 12s in partner schools, through challenging activities that they design, plan and finally undertake adult-free. We invite students (individually or in groups) to develop their own challenges well outside their ‘comfort zones’, and to be responsible for every stage of the process. We help them plan and manage risk, and give them expenses funding. Our award winners have climbed the highest UK peaks, cycled to Paris, performed plays at school, harnessed green power via a bike, among many other imaginative and ambitious projects.
Who we are looking for
We are looking for an energetic, talented and reliable candidate for our schools’ outreach team, inspiring high-quality applications for funding from Year 12s in our 85 partner London state schools (20% of the total). There is scope to help shape our strategy. We are looking for competent project officer, ideally with experience of physical challenge, strong administrative skills and with strong writing skills: they will be comfortable working with students, and value personal challenge and development. He/she will be keen to work with a growing charity, and to support young people usually with a poverty of experience and opportunity.
The 10-month post is up to 4-5 days per week, based in Southwark, with frequent travel to schools across London. The salary is £26,600–£35,000 pa pro rata. Flexible working is considered.
Applications by 28 September 2025. Please see attached JD for details.
We’re Hiring: Chief Executive Officer
Salary: £75,000 – £80,000 + pension
Location: Northamptonshire (flexible, with min. 3 days on-site)
Closing date: 5pm, Friday 3rd October 2025
Age UK Northamptonshire is looking for a dynamic Chief Executive Officer to lead us into our next chapter.
We are the leading local charity supporting older people across the county—providing advice, companionship, and essential services to 18,000+ people every year.
As our long-serving CEO retires, we need an inspiring, strategic leader who can:
✅ Champion older people as a trusted advocate and spokesperson
✅ Lead a dedicated team of 140+ staff and 260+ volunteers
✅ Strengthen partnerships and income streams to ensure sustainability
✅ Build on our proud history while driving innovation and growth
About You
You’ll bring:
- Proven senior leadership experience in a complex organisation
- Strong financial and strategic planning skills
- Excellent communication and influencing abilities
- Integrity, energy, and resilience to lead by example
Knowledge of the voluntary sector, health, social care, or issues affecting older people is highly desirable.
Interviews take place in October. If you have any questions then please use the above email.
Be the voice for older people in Northamptonshire. Lead us into the future.
Please note that applications must include both a CV (maximum 3 pages) and a written supporting statement (maximum 1000 words) addressing the person specification and your motivation for joining us. Applications submitted without a supporting statement will not be considered.
We kindly ask all candidates to ensure their application includes both documents before submission.
Our vision and mission statement Age UK Northamptonshire cares for older people. We help them to make the best of life and to have a secure and dign

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Finance Officer
Location: Central Office based in Islington (10 minute walk from Highbury & Islington and/or Angel stations) Please note that this location does not have step free access
Shift Pattern: 37.5 hours per week, Monday to Friday: 09:00 - 17:00 or 9:30 - 17:30. This is a Hybrid role 3 days based in our Head Office and 2 days work from home with occasional visits to our various services.
Salary: £30,600
About the role
We're looking for a Finance Officer to join our Finance team to drive the delivery and management of our cashflow forecasts to support central and operational teams with their financial budgets and controls to manage and maximise funds. You’ll be part of a collaborative and supportive finance team, helping to improve processes, develop financial tools, and deliver training where needed. Your work will ensure financial accuracy and integrity across the Group and its subsidiaries, enabling our services to run smoothly and effectively.
Key Responsibilities Include:
- Manage daily banking transactions and reconciliations
- Support with weekly cash-flow forecasts and monthly credit card reconciliations
- Maintain and update financial records, petty cash, and reporting templates
- Assist with audit preparation and ensure compliance with SIG policies and legal standards
- Monitor spending trends and provide clear reports and analysis
- Act as a key contact for finance-related enquiries and stakeholder communication
About You
We are looking for someone experienced in cash management, a detail-oriented finance professional who thrives on structure, accuracy, and making meaningful contributions within a purpose-led organisation. You will need to understand the importance of financial integrity in the not-for-profit sector and be passionate about using your skills to support effective service delivery for those who need it most.
Are you someone who has a positive, can-do attitude to your work and take pride in being highly organised, dependable, and responsive. You’re comfortable working with numbers, systems, and people — and you know how to balance all three effectively in a fast-paced environment.
We’re looking for someone who is:
- Highly organised, with strong attention to detail and a commitment to quality
- Proactive and able to take initiative in a fast-paced, evolving environment
- Comfortable balancing independent work with collaborative team efforts
- A confident communicator, able to engage effectively with stakeholders at all levels
- Knowledgeable in financial control processes and reporting best practices
- Experienced in using finance systems and managing large volumes of data
- Friendly, approachable, and values-driven — with a passion for supporting others
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
- Be part of an organisation which believes good care and support improves lives with the vision to create healthier, safer, and more inclusive communities.
- Join an organisation with a mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Finance | Cash Management | Charity | Accountancy | Finance Officer
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Enthusiastic person,preferably with some experience of learning disability, plus management,charity,funding and simple monthly accounting .An allrounder to work in this small day centre supporting between 12 and 20 people daily. Sense of humour essential.
This is a paid role which is being funded by the National lottery Community fund for 18 months to allow Busydays time to grow and become fully self sufficient as it has been for the last 13 years. But the current voluntary CEO is retiring so a new lead person is required to continue the good work in providing a fulfilling day.
Busydays is a small daycentre supporting between 12 and 20 people daily.You will be expected to interract regularly with the people we support and parents/carers when visiting the centre in between working from a homebase.
Leading a strong team of full time and part time staff.We have bank staff on call and use agency workers if required.
Added benefits are Employee Assistance Plan helpline with advisers /assistance in times of need.
Responsibilities include:
Applying for funding opportunities and writing bids.
Oversight of the centre,including recruiting,training,monitoring and support of staff.DBS checking and follow up.
Supporting Day service Manager in current position for 2 years with regular meetings.
Leading on promotion of the charity liaising with other organisations and charitable bodies.
Liaising with accountant monthly providing hours worked for payroll and payment.
Joining the board of trustees as CEO a non voting position and reporting to the Charity Commision and local authorities occasionally / when required.
Maintain adequate records and provide full reports 3/12 and statistics for National Lottery,any other funding bodies and for trustees meetings usually quarterly.
Keep up to date with any new legislation and uplifts of price from local authorities .
Structure new figures for the general running of Busydays.
Staff interviews,appraisals,disciplinary issues and some supervisions supported by our chosen HR /legal team.
Manage a complaints process approved by the trustees.
Overseeing case records for the purpose of providing information,monitoring and reporting to any authority.
Ordering of stock,prizes and birthday /Christmas presents from charity outlets as much as possible.
Arranging parent /carer coffee mornings/support groups.
Searching for new opportunities and new funding opportunities.
There are a variety of activities planned during the week-Yoga,Music,Dance,Drama all have professionals attending .Busydays has . days out throughout the year-funds allowing and also have several Christmas pantos and meals Therefore arranging the activities/days out-gaining quotes and deciding with day care manager the feasibility of the venture against the cost involved plus risk assessing.
Jointly preparing care plans with the day manager for new starters with Busydays .Reviewing care plans with Day service manager.
Liaising with local colleges/universities when required .We are used for training placements for social work students and health and social care students.
Monthly essential tasks are preparing accounts for the county council service users and for parents/carers submitting and collecting on time.
Monthly payments to staff,activity teachers regularly and transport companies .Keeping a close eye on all finances.
By expanding the numbers of people being supported at Busydays and further funding this will ensure the continuity of Busydays.
Providing purposeful day opportunities for people with learning disabilities within a safe place to feel included and socialise .
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Operation Smile UK as our new Communications & Content Officer, where you’ll craft powerful stories that elevate our mission, spark fundraising, and shape our brand across digital and print channels. If you’re passionate about storytelling, campaign coordination, and making a real difference, we'd love to hear from you.
Job Purpose
The Communications and Content Officer supports the delivery of engaging and effective communications across Operation Smile UK’s channels. The postholder will create and coordinate content that raises awareness, supports fundraising, and strengthens the organisation’s profile in the UK.
Key Responsibilities
Content creation and content management
- Working with the Senior Communications Manager, research, draft, and edit compelling content for the UK website, newsletters, and print materials.
- Support the reimagining of existing content to ensure messaging is fresh, relevant, and audience-led.
- Collate and maintain a library of case studies, stories, and assets for use across teams.
- Ensure brand voice and tone are consistently applied across all communications.
Digital and organic social media
- Develop and maintain a social media content calendar which supports our Communications Strategy and liaise with our Social Media Freelancer to plan and approve posts.
- Contribute to the delivery of multi-channel campaigns, liaising with internal stakeholders and suppliers to create assets and meet deadlines.
- Assist with monitoring and reporting on content performance, identifying opportunities for growth and engagement.
Campaign coordination
- Support the planning and scheduling of communications campaigns like World Smile Day and advertising events like our annual carols concert.
- Manage feedback processes to ensure the timely delivery of content and materials.
- Act as the first point of contact for all content requests from across the organisation.
Administration and finance
- Collate quotes for expenditure and liaise with suppliers as required.
- Track invoices, ensuring coding is accurate and amounts match agreed quotes.
- Maintain organised systems for content workflows, approvals, and campaign schedules.
Monitoring and evaluation
- Gather engagement and performance metrics from all channels.
- Provide regular reports to the Senior Communications Manager.
- Suggest improvements to optimise performance and impact.
Recruitment
We are actively interviewing for this role on a rolling basis as suitable applicants apply. If you're interested in this role, it is advisable to apply as soon as possible.
Disability Confident Committed Employer
We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.
At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.
If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).
Equality, Diversity & Inclusion
Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation.
We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process.
The client requests no contact from agencies or media sales.
We are recruiting an energetic and enthusiastic officer to join our Activity Service to support the older people who attend our range of activities.
We are looking for a positive, dynamic individual; to join our busy and vibrant Activity Service, this is an exciting time to join the team as we develop and expand the service including the way we take bookings and deliver our activities. This role is based at pur office in Mitcham and is the first point contact for people who attend our centre in person or over the phone, so we are looking for someone with exceptional customer service skills and warm and welcoming with good listening skills.
If you are interested in the role but aren’t sure you meet all of the person specifications, we would still like to hear from you and are especially keen to hear from people who have transferable skills which will complement this role.
The closing date for applications is the 5th of October, if you would like any further information or to arrange time to chat for more information on the role please do not hesitate to get in touch.
Interviews will be held in person on the 13th of October in our centre in Mitcham.
The client requests no contact from agencies or media sales.
The Methodist Church is committed to ensuring its churches are safe spaces for all. We work hard to ensure compliance with legal requirements, develop good practice, provide effective training and give professional advice on individual cases.
We have an exciting opportunity to join our new safeguarding regional team operating in the southwest region and take this forward supporting Methodist churches and work. The post holder will join a team of safeguarding officers who will carry specific responsibility for individual cases, undertake risk assessments, lead training and advise churches. The post will be aligned to the Bristol Methodist District and provide support to colleagues across the regional area requiring regular travel.
The successful candidate will hold a relevant professional qualification and relevant experience and expertise in child and/or adult protection.
Closing date: Tuesday 30 September 2025
Interview (in person) will take place on: Monday 6 October 2025 (venue TBC in Bristol)
For more information about us visit our website.
The calling of the Methodist Church is to respond to the gospel of God's love in Christ and to live out its discipleship in worship and mission.

We couldn’t do the work that we do across the county without the incredible support from our members and supporters. Do you have the desire to help us inspire more people to support our work through donations and membership? Do you want to be part of a fantastically passionate team working hard to nurture individual relationships with our members and supporters and provide regular opportunities for them to visit us, meet us and see and hear about our amazing work?
We are the county’s leading local charity working towards a county rich in wildlife and managing over 3,000 acres of land for wildlife and people across Worcestershire. We work with organisations and landowners to protect and connect wildlife sites across the county.
The organisation is currently supported by around 23,000 members and supporters, which is around one in 25 residents in Worcestershire. To date we have successfully recruited members through our membership recruiters, with others coming direct to us through our website or by visiting us at Lower Smite Farm. We need to continue to grow our membership supporter base and we need someone with the fundraising experience to help lead this growth and introduce innovative suggestions throughout the supporter journey and experience to strengthen recruitment and improve our retention and ultimately increase our income generation.
The role will focus on progressing our work around the supporter journey, ensuring that we reach as many potential supporters as possible and enable them to understand our work and feel motivated to support the organisation. Growing our prospect pool and educating these prospects to inspire them to become long-term supporters of our work is essential to the ongoing success of the organisation.
We’re Wild About Inclusion. To us, this means inspiring, empowering and engaging people from all backgrounds, cultures, identities and abilities, to change the natural world for the better. It also means cultivating inclusive workspaces that are free from discrimination, where differences are valued, everyone can be themselves and flourish, just like nature!
A full driving licence is essential. This is full time, permanent position. This role will be subject to reference checks and a DBS enhanced check with child barred list.
We work to protect wildlife across Worcestershire, both on our 80 nature reserves and through our work with others
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Bluesci, we believe that everyone deserves good mental health and wellbeing and Bluesci at Night offers a safe, welcomimg space, every evening of the year, from 5.30pm to 12.30am, for individuals experiencing mental distress.
Bluesci staff and volunteers, many of whom have experienced our services, collaborate with individuals and their communities to help them achieve their aspirations and wellness.
By providing an alternative to A&E, Bluesci at Night helps reduce pressure on emergency services while ensuring people receive compassionate, non-clinical support in a calm environment.
The service plays a crucial role in early intervention, helping individuals feel heard and supported at a time when they may feel most vulnerable and makes a real difference in people’s lives by offering reassurance, connection, and hope during the night hours.
working collaboratively with individuals and communities to help them achieve their aspirations and improve their health and wellbeing
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Operations Officer
Dual Site - Donation Centre in Harrogate & Warehouse in Knaresborough
9 months Fixed Term Contract
We are committed to paying the Real Living Wage.
About Us
Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.
Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.
Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.
As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.
The Benefits
We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more.
We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Operations Officer, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.
The Role
As an Operations Officer, you will report to the Area Safety and Facilities Manager. You will take the lead in managing the day-to-day operations of the Yorkshire Cancer Research Centre in Harrogate. You will also play a vital role in ensuring our wider estate—including retail spaces and our new warehouse—remains safe, compliant, and fully operational.
In this pivotal role, you will be the go-to person for keeping our buildings running smoothly. From coordinating maintenance and resolving issues, to managing compliance through the EVERY system, centralised ordering, and waste contracts—you will make sure our people have everything they need to do their best work.
Specifically, you will:
Hornbeam Centre Compliance and Building Management across all premises including retail shops and warehouses
· Liaise with contractors to ensure that they are delivering their expected obligations in line with their service level agreements/contracts.
· Manage the keyholder process to ensure that keys for the property across the estate are well controlled and managed.
· Be the first point of contact for any snagging or building issues with the Yorkshire Cancer Research Centre, booking contractors to ensure both a quick and cost-controlled resolution.
· Ensure that all weekly and monthly checks are successfully delegated in the event of your planned absence to ensure that there are no gaps in the records.
· Check and administer the building DEFIB.
· Ensure that the Centre is clean, tidy and free of Health & Safety risks, promptly addressing or reporting any concerns to the appropriate person whether that be internal or external.
Supporting Estate Building Compliance
· Complete and record Fire Alarm tests on a weekly basis.
· Ensure that all compliance documentation, as directed by the Area Safety and Compliance Manager, is appropriately filed and would be readily available, if required, for audit purposes.
· Monitor EVERY for all properties across the estate and be the first point of escalation for non-compliance to completing actions in the right timescales.
· Ensure that all annual services are proactively booked in for every property across the estate including, but not limited to, fire alarm servicing, legionella testing.
Centre Support
· Ensure that amenities within the Centre are in good working order, and repairs are carried out in a timely manner so that all colleagues are be able to successfully carry out their own roles and that the Centre is a suitable environment in which to do so.
Health and Safety Record Keeping
· Ensure that all compliance documentation, as directed by the Area Safety and Compliance Manager, is appropriately filed and would be readily available, if required, for audit purposes.
Administration of the Vehicle Fleet
· Proactively manage the administration of the charity’s vehicles, including but not limited to, pool cars and delivery/support vans.
· Book services and MOTs and adhoc repairs/work as required.
· Responsible for monitoring and managing the renewal checks of driving licences.
Centralisation of processes
· Support with the raising and approval of purchase orders and creating orders from suppliers, as required, by the Operations and eCommerce Team in a timely manner
About You
To be considered for this role, you will need:
· To be ideally educated to GCSE level or equivalent.
· Previous experience of working in a Facilities role with a good understanding of the requirements of this role and H&S responsibilities.
· To have a basic understanding of Microsoft Office programs including Outlook, Word, and Excel.
· To have proven experience in facilities management and administration.
· To have good communication skills and proven experience of engaging with internal and external stakeholders, addressing queries and offering practical solutions.
· To be extremely organised and able to prioritise a diverse workload and meet deadlines.
· To be able to follow procedures in emergencies: be proactive, with the ability to react to evolving situations and be led by management and other colleagues.
· A willingness to complete our pre-employment checks (to be undertaken once the role is offered and accepted) which include:
o A check on your employment history by seeking two references
o A check on your eligibility to work in the UK as per the Immigration, Asylum and Nationality Act 2006
o A check on your highest educational achievement(s)
o A check on your professional qualification(s)
· A DBS check at basic level.
Application
Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.
To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 02 October 2025. Please read our privacy notice before applying.
Yorkshire Cancer Research is a responsible and flexible employer. We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.
We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact the Recruitment Team.
The client requests no contact from agencies or media sales.
Actively Interviewing
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If you have a maintenance background, we can provide the training and support to gain the qualifications needed to be successful in this role.
Working hours - Full time shift patterns: Week 1 - 07.00 - 16.00 / Week 2 - 09.30 - 18.30
Location: Our office in Harlow, Essex. (Due to the nature of the role and the on call rota you must live within 30 minutes of the site)
Internal role title: Business Services Officer in our Estates and Facilities Team.
About the role:
To provide front-line support services to Motability, Warwick House and Stadium Way ensuring high levels of customer service.The role is a diverse role with an ever-changing environment, workload and demand so the ability to work under pressure and with a variety of priorities is essential.
As part of this role there is a requirement to work out of hours, in the evening, weekends and bank holidays as required, In addition you will be on call 24 hours a day on a 4-weekly rota.
What you will be doing:
Helpdesk and Building Management System (BMS) Usage
- Use the Helpdesk system to monitor, input, respond and react to jobs logged.
- Utilise the BMS to control and adapt settings of the heating, ventilation, and air conditioning (HVAC) system. Identify and act on fault alerts within the system and identify the correct course of remedial action.
- Be the main point of contact for any plant room issues. Take and record monthly utility readings.
Vehicles and Driving Duties
- Safely drive the company minibus when required.
- In accordance with the departments pre planned maintenance schedule, co-ordinate the MOTs, servicing, Road Fund License applications and tail lift services for the company vehicles.
- Keep the pool vehicles and minibus in good condition to ensure roadworthiness. Record mileage, maintain logbook records. Prepare and maintain user guides for all company pool cars.
- Prepare Motability Foundation vehicles for end of lease return in a timely fashion and as to limit any penalties.
- Receive in from suppliers and provide handover of hire vehicles and pool cars to staff including instructions on safe use and record damage, fuel levels etc.
Maintenance and Health and Safety Duties
- Provide light maintenance as applicable.
- Ensure that all access and egress areas are kept clear and risk free.
- Provide retrieval, storage, and distribution of items to and from our storage locations.
- Ensure that all health and safety paperwork and logbooks are maintained.
- Conduct Health and Safety Walk Rounds for all new starters.
- Provide management information in line with the PUWER regulations.
- Move, relocate, and reassemble meeting room furniture to suit desired layouts.
- Perform PAT testing and update records accordingly.
- Perform Health and Safety inspections.
- Assist with reporting, risk assessment writing and fixed assets records.
- Undertake the Warwick House weekly fire alarm tests and associated paperwork.
- Undertake electrical testing, life safety system inspections (Alarms, FFE & EL), LCoP L8 Water monitoring, fire equipment monitoring and update records accordingly.
- Assist with employee workplace adjustment process ensuring that the best solution is reached.
- Act as the assistant to the Lead Fire Marshal during drills and evacuations, in their absence take on this role.
- Complete daily walk rounds ensuring any faults are logged, and remedial action taken.
- Assist in the management of the COSHH registers on site.
- In line with procedures and policies, control contractors working on site ensuring security, safety, and compliance.
- As needed complete homeworking assessments, home visits and assessment checks for those staff on a blended working agreement.
- Check the condition of the Warwick House roof in line with PPM ensuring correct safety process is followed.
- Undertake working at height duties in line with the Motability Foundations risk assessment and PASMA tower training.
- Complete actions assigned through the legislation compliance system.
Audio Visual and Technical Support
- Be the first point of contact for any Audio-Visual queries, trouble shoot the system and resolve any issues.
- Design, arrange and deliver training for end users on how to use the equipment.
Security and Disaster Recovery Duties
- As required program the pass control cards for staff.
- Undertake the new starter and leaver process.
- Utilise the organisations CCTV system as appropriate in accordance with the security policy.
- Act as a key holder in the opening of the building daily.
- On a roster basis, act as a key holder for alarm activation call outs during the working week, out of hours and at weekends including public holidays.
- Investigate any potential security issues that may occur during the day.
- Play a vital role in the recovery of the business in case of service failure or systems loss.
Your experience:
Essential:
- Educated to GCSE Level or equivalent including English and Maths.
- Full Clean Driving Licence.
- Light maintenance experience, ideally with good knowledge of building management services
- Good knowledge of vehicles.
- Good MS Office suite skills -Word, Excel, Outlook.
Desirable:
- IOSH Working Safely trained.
- PAT certificated.
- PASMA trained.
- DSE assessor
- Advanced driving course.
- Passenger Carrying Vehicle (PCV) licence holder.
- Experience of CAFM or other FM based Helpdesk systems.
- Experience of working in a FM office environment.
We are building a future where all disabled people have the transport options to make the journeys they choose.

The client requests no contact from agencies or media sales.
We are seeking a Funding Officer to join our passionate and friendly team in Northern Ireland.
This permanent position is part of our Southern Team, which covers the following Council areas: Ards and North Down, Mid Ulster, Newry Mourne and Down and Armagh City, Banbridge and Craigavon. Led by a Funding Manager and supported by four other Funding Officers, you will be responsible for the Armagh City, Banbridge and Craigavon areas while also working flexibly across the wider local team to help meet the demands of our funding programmes.
This is an exciting opportunity to join a dedicated team delivering over £30m annually to support communities and create real impact across Northern Ireland
Based primarily in the Armagh City, Banbridge and Craigavon areas, you will work from home and within local community settings. The role will also require travel to our Belfast office (around once every couple of weeks) as well as occasional visits to other parts of the Southern team area.
This is a varied and rewarding role and involves assessing funding applications across our programmes, managing grants and monitoring progress and building strong relationships with key stakeholders. You will use your local knowledge and experience to help ensure funding is directed where it can make the greatest difference to places, people and communities who experience poverty, disadvantage and discrimination.
Key responsibilities may include:
- Assessing funding applications across our programmes
- Managing your own caseload of grants, including liaising with grant holders, visiting projects, identifying and managing risks, and supporting organisations to deliver and evaluate their work.
- Understanding and responding to the different needs of communities, applicants and grant holders
- Providing constructive advice and feedback, supporting applicants while being confident to have challenging conversations where needed
- Representing the Fund by engaging with key stakeholders, including applicants, support agencies, Council staff, and by attending funding fairs and external meetings.
- Sharing learning from your conversations, events, project visits, reports and evaluations to help maximize our impact as a grant maker.
You may come from a voluntary sector background - many of our colleagues do- but we are also very open to transferable skills from other sectors. What matters most is your ability to build relationships, use sound judgement and support communities to thrive.
Interview details:
- Date: 9th or 13th October
- Format: Face to Face
- Location: Our Belfast Office
On application, please align your supporting statement to the criteria below
Essential Criteria:
- Communication skills: Strong listening, written and verbal communication with an emphasis on written communication for assessment purposes.
- Relational skills: Ability to build and maintain excellent relationships at different levels, with colleagues, community organisations and other external agencies with a strong commitment to equity and inclusion.
- Analytical Skills: Ability to absorb a wide range of information including ability to analyse accounts and numerical data and to make judgement-based decisions with confidence.
- Knowledge of the voluntary and community sector
- Values – Values driven and passionate about the Fund’s purpose, with a strong commitment to equity, diversity and inclusion.
- An ability to use your initiative, manage your own workload and work to deadlines and a can-do attitude.
- Demonstrable IT skills and the ability to learn detailed processes quickly and accurately
Desirable
- Be responsive to emerging issues and trends which impact on your work, the work of your team, or the Fund
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)
It starts with community.
The client requests no contact from agencies or media sales.